Problem with account ( reset password )

[gaunt gorge]

now my password is not working and i cant go to the miiverse I cant change my password too and its very bad because you cant just log off of your account. And now im stuck. Im very angry because now i have not working account that i can even delete and log even on pretendo.network and i have code 022-2613 and yes i tried repair it step by step and no it doesnt work. plz help i wait

[round finch]

022-2613 (3DS/2DS)

Support code detected, press to expand information

[gaunt gorge]

I meant in one phrase that i cant log off of my account and i cant edit this message so i am correcting message

[bronze plover]

What version is Nimbus on your 3DS?
You can check this by opening Nimbus and looking to the bottom-right corner of the top-screen

[gaunt gorge]

I checked and it says version 2.1.0

[bronze plover]

So, I'm a little confused on what you want to do, are you trying to unlink your PNID from your console or are you trying to delete your PNID?

Actually, either way you'd need to unlink, but could you please describe simply what it is you're trying to do

[gaunt gorge]

I am trying to just change password of my account or if i cant do this i wanna delete my pnid and make new one. And i cant change my password because if i click option i forgot it give me this code

[bronze plover]

Are you trying to change your password because of this error code?
Keep in mind that with deleting your PNID, although there is a 7-day grace period from between when you confirm deletion and when the PNID is actually deleted in case you change your mind, you will not be able to reuse the same username/PNID once deleted, deletion is permanent

[gaunt gorge]

No i trying change password because i wanna use miiverse but nimbus deleted my password and it not work so i wanna change it because i wanna use miiverse and use nimbus because i cant even use all internet functions because it says i need password that doesnt work. I dont used nimbus because before i dont update and i was thinking that my 3ds was broken and now i update it and my password is not working so i dont have anything to lose

[bronze plover]

That error code which I had asked about is the error code for incorrect account details, including password
First are you sure that the password you are entering is correct, might seem like an obvious question but I'm just making sure

[gaunt gorge]

I am not sure but i use only 4 kinds of passwords and all 4 not work so yes one of 4 passwords is correct ( i not sure but i know what is correct )

This can be helpful but when i come to the nintendo network id it automaticly say password is incorrect

[bronze plover]

If you've logged into the Pretendo Network account dashboard on the website, you may have your password stored in your browser
Seeing saved passwords does vary from browser to browser, and occasionally varies by platform too, on FireFox you can check it in this menu which is off in the top-right side of the browser window, although I'm not sure where it would be on other browsers such as Chrome or Edge

[gaunt gorge]

But i say that i cant log on pretendo.network page too and i cant change my password on pretendo.network either because i dont get reset code on my gmail

[bronze plover]

Interesting, lemme raise this since yesterday someone came here with the exact same issue

[gaunt gorge]

Oh

I am now busy so i come back like 5 hours later to solve this problem. I dont be able to connect to the internet so you see

[bronze plover]

Wait a sec

Did you check the spam folder on your email for the Pretendo password reset?

[gaunt gorge]

Yes

Nothings here

Its complicated and i dont wanna buy new 3ds

Because this works good

[bronze plover]

You won't need to buy another 3DS

[gaunt gorge]

But wait i have idea. I can delete nimbus with all files next create new account

This can work

[bronze plover]

No, your PNID will still be linked

[gaunt gorge]

Oh

So what you think

[bronze plover]

You've now confused me on what it is you're trying to do
Are you trying to make a new PNID or are you trying to recover your existing one?

[gaunt gorge]

I trying recover but if i cant recover it i can delete it and make new one

[bronze plover]

Okay

[gaunt gorge]

So i said i am now on the road so i try repair it later

[tender radish]

Hello, can you tell us what your PNID is?

In case there is a bug, knowing your PNID will help us investigate

[gaunt gorge]

Yea

Let me just check

I dont know exactly what pnid is but if i guessed correct my pnid is Johny2010lk

[tender radish]

That PNID has been deleted already, about a month ago.

[gaunt gorge]

How?

I have it and it works but i cant log on it

Like it says i am connected to this accout but i cant log on it but if i go like on mario maker it works

But i cant go to the miiverse

[bronze plover]

You are using a 3DS, correct?

[gaunt gorge]

Yes

Now i am using

I am on mario maket

[bronze plover]

You do not need a PNID for online play on 3DS, it's only required for Miiverse/Juxtaposition

[gaunt gorge]

Yes but i wanana use miiverse and thats the problem

[tender radish]

Your account is deleted. You need to unlink that PNID from your 3DS and make a new PNID

[gaunt gorge]

How can i unlink account?

[tender radish]

If you didn't delete it yourself, it was likely a COPPA deletetion

You need to be at least 13 to use Pretendo

[gaunt gorge]

I am 17

[tender radish]

Did you ever go on the website and press "Delete Account"?

[gaunt gorge]

No

I deleted my first johny2008lk

Not johny2010lk

[tender radish]

that PNID does not exist

[gaunt gorge]

I deleted it because it was bugged and it crashed my 3ds

[gaunt gorge]

Really?

[tender radish]

really

[gaunt gorge]

Oh

[tender radish]

Accounts do not cause crashes

something else causes them

[gaunt gorge]

Okay

So question is how can i unlink account

[tender radish]

how did you "delete" this account?

[gaunt gorge]

On pretendo.network

[tender radish]

then you deleted the 2021 one by mistake

[gaunt gorge]

Oh sorry

[tender radish]

because there is no 2008 PNID. that must be your NNID

[tender radish]

let me forward instructions

[gaunt gorge]

Okay i can send photo of my o3ds

To show where i am

[tender radish]

To unlink a deleted PNID and link a new one

Try this:

1. Open Universal Updater
2. Search "luma" and download the Luma3ds boot.firm
3. Still in Universal Updater, also search "Nimbus" and re-install it (no need to uninstall first)
4. reboot console
5. Open Nimbus and press Start to finish the Nimbus update process
6. Open Nimbus again and click Pretendo
7. Open Nimbus a third time and click the corresponding button to unlink your PNID
8. Go to System Settings > NNID settings at the top to create/link your new PNID