Hello. My name is TechnoMadness. Techno for short. I am currently working on connecting my Pretendo account in my 3DS. I was on the step where I had to linked my Prentendo account, but when I clicked "link" I got this message. Don't know whether or not it has something to do with this tho.
#Trying to Connect to My Pretendo Account
1 messages · Page 1 of 1 (latest)
022-2613
022-2613 (3DS/2DS)
Support code detected, press to expand information
Are you absolutely sure you're entering the correct info to log in?
If so, nothing more I can do unfortunately.
You don't need to validate to log in, you can validate using your 3DS
Oh. I don't need to validate to log in?
Yes, it says on the page when trying to do web validation that you can still use your 3DS or Wii U to validate instead.
Ohhhh right! I forgot to mention that. About using the code to also validate the account. Do you know exactly where I need to go to put in the code?
Have you managed to sign into Pretendo?
In the website, yes.
You need to sign into Pretendo on your console
I did a quick look through a support thread for someone else having the same problem, so I'm gonna pick some stuff outta there for you to do to try and help you sign in
Lemme start with the easiest thing that I can do, grabbed from other support threads and not that one I was mentioning but maybe it'll help
Try setting your language to Spanish and try again, dunno why that sometimes works, it's odd

Question. when I type in my password, it should be the password that I created for my Pretendo account right?
... yes?
Yes
However, i would like to check:
- open Nimbus and make sure Pretendo is selected
- open the friend list
and tell me if it shows you are online or shows an error code
Ok. I did the steps and this is what I got
From the pinned FAQ thread
002-0121
You are not banned, do not panic. Your Luma3DS settings may not be correctly configured. Power off your console, and while holding SELECT, press POWER. Once you see a Luma3DS configuration screen, release SELECT. Make sure Enable external FIRMs and modules and Enable game patching are both enabled. Press START to save and reboot, then try again. If you're still having issues, reinstall Nimbus from Universal Updater, and if prompted, download boot.firm. Restart, and try again.
002-0121 (3DS/2DS)
Support code detected, press to expand information
Hmmmm I see. I'll check if things are ok with my Luma3DS
Ok. So I made sure to enable those two options. Still has the issue. Deleted Nimbus, was about to reinstall Pretendo from Universal Updater, then I see I have this in my app.
Don't know if there was something that had to be included of the Updater.
invalid UniStore? that's weird
try closing and reopening Universal Updater
And if it doesn't work, should I reinstall Universal Updater?
no need
just try again and if it doesn't work, select ⚙️ then Select UniStore and show a photo of both screens (like my second photo here)
Ok
Ok. This is what I got.
@tropic spoke im getting the feeling that's what Im missing.
tap on the (+) icon at the bottom, hold Down until you see Universal-DB in the list, and press A to download it
could you show a video of what happens when you download it?
or if not a video, then check if you get any suspicious messages like the Unistore having a syntax error
I'll see what I can do
Ok so I recorded on what I did
This is what happened
After that, I looked to see if there was anything on the main menu, and everything looked the same.
weird, it doesn't even try to load Uni-DB after downloading it
Yeah it's really weird.
https://github.com/PretendoNetwork/nimbus/releases/latest
Download combined.2.1.0.zip, copy the 3ds folder from the zip file onto the root of your SD card. Make sure to overwrite existing files and merge with existing folders when prompted.
Also copy the nimbus.cia file from the cias folder onto your SD card.
ok
actually, hold on, before ejecting the sd card
Oh?
could you:
- show me the contents of the
SD:/3ds/Universal-Updater/storesfolder? - check if a
boot.firmfile exists at the root of your SD card?
Sure. Gimme a couple of mins
Actually im gonna be quite busy doing my studies. Can I do this later and let you know that I took a picture of these?
of course 🙂
Ty!
Oh shoot. I don't see "boot.firm" in my SD Card
Actually.
There's nothing in the "stores" folder
I do have boot.firm in the root of my SD Card
Reinsert the SD in your console and power it on while holding SELECT;
Does the yellow text in Luma3DS say "Booted from SD", or does it say "Booted from CTRNAND"?
at this point I feel like the Universal Updater issue is caused by your SD card somehow
Hmm i'll check
It says "Booted from SD via B9S"
Is there any type of files that needed to be in the stores folder?
it should have created two files at least: a file called universal-db.unistore and another file ending with .t3x
but for now, don't worry about Universal Updater
First, open FBI and install nimbus.cia, then return to the HOME menu and open Nimbus
Ok
You should see "Nimbus has been updated, press START to reboot" on the top screen
Question. I open FBI, what were the directions to install nimbus.cia?
navigate to SD then the location where you copied nimbus.cia to (for example, SD > cias > nimbus.cia)
press A on nimbus.cia then choose Install CIA (or install and delete)
👍
Ohhhh wait. I did choose instal and delete from before. I might need to reinstall that again.
Ok! I did the steps!
Finally lol
What's next?
Open the friend list (
) after making sure Pretendo is selected
Ok
does it say you are online, or if not, what's the error code?

Hey don't delete the post cause i'm trying to solve the same problem haha
Oh cool. I'll keep this post up for you
I did it !