#Error code 102-2452

1 messages · Page 1 of 1 (latest)

mossy surge
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Whenever i try to open an app that requires a password that i dont know and then when i try forgot password it says this. Ive tried my nnid and pnid when entering my password and neither of them worked.

long timberBOT
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102-2452 (Wii U)

Support code detected, press to expand information

slate roost
mossy surge
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i do use aroma and it does say that

slate roost
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are you also using the SSSL hackless method (manually set DNS address)?

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if so, reset the DNS address back to auto-obtain and try again

mossy surge
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no i dont think i am

slate roost
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have you linked the PNID to a user of this console?

mossy surge
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i made an pretendo account for my 3ds and when i got a wii u i used that account info when i created the account

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should i change the email for my nnid?

slate roost
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no

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the error means that the user is trying to sign in with a linked NNID on Pretendo's servers, or with a linked PNID on Nintendo's servers

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try changing users (via the user menu, tapping the mii icon in the top left corner)

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it is recommended that you have two users, one linked to the NNID, and another user linked to your PNID (with different usernames)

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you can't reuse the same user and account for both servers

mossy surge
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ok ill try it

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its showing error code 102-2613 but i put the correct user email and password

long timberBOT
slate roost
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are you entering exactly the same information that you entered on the 3DS? (username, password, and email address)

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is Miiverse miiverse on your 3DS functional?

mossy surge
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i cant open miiverse

slate roost
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what error code?

mossy surge
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015-5015

long timberBOT
slate roost
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oh that's not good, the PNID isn't linked to the 3DS anymore. but let's focus on wii u for now

mossy surge
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yeah

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im signed in right now

slate roost
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okay, take note of the username and password that you signed in with, plus the email address that you see on the account info page.

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and try that combination on the wii u

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if it still says it's incorrect, then the issue could be something else

mossy surge
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still says incorrect

slate roost
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has the Wii U shown you the Network service agreement at any point?

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the only part that's of importance is what the first line of the agreement says : if it says Nintendo Network instead of Pretendo, it means your console is on the wrong network

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(one way to force this agreement to appear is to say "No" to the question "Do you have a Nintendo Network ID?")