My account doesn't exist??

[vapid cobalt]

I sign up for pretendo about a week ago and left it as it is. Until one day I wanted to use it fr but for some reason I can't login to my account even tho I reset my password 4 times, it still keeps saying "user not found". I need help please 🙏🏽

[old dew]

are you sure that you did put your PNID on 'Username', not your Mii name or Email address?

[vapid cobalt]

Im sure.

[vapid cobalt]

I put my account name, email, everything.

[vapid cobalt]

I tried everything

[vapid cobalt]

Hello? I need help?

[old dew]

is your nnid same with your pnid?

nvm

not this case

can you try logging into your PNID on console?

[vapid cobalt]

By "console" you mean my 2Ds?

[old dew]

yep

[vapid cobalt]

Alright gimme a sec

It sent me here, what do I do next?

I selected pretendo but it just sent me back to the home menu

What do I do now??

[old dew]

nimbus doesn't changes mentions of nintendo network to pretendo network

so use nintendo network id settings

[vapid cobalt]

Soo do I switch to NNID? on my 2Ds??

[old dew]

no

go to system settings, and use nintendo network id settings then log into your PNID

[vapid cobalt]

By "system settings" you mean the system settings in the 2Ds??

Hello?

[vapid cobalt]

?

[old dew]

yes

[vapid cobalt]

Ok I'm in, what's next?

?

[old dew]

is that your PNID?

[vapid cobalt]

No, it's my NNID menu

[old dew]

install nimbus from universal updater and switch to pretendo network

[vapid cobalt]

Oh ok gimme a sec

Alright did it, what's next?

[old dew]

open nintendo network id settings, and try logging into your PNID

[vapid cobalt]

Uhhh when I opened it, it shows this. What do I do?

[old dew]

continue until 'Link a Nintendo Network ID' button appears

and click that

[vapid cobalt]

Ok so I clicked on the "link a existing NNID to system" is that ok? Or do I go back and click on the "make a new NNID" ?

[old dew]

yep

enter your PNID's information there

[vapid cobalt]

On this page?

?

Hello?

[old dew]

yes

[vapid cobalt]

So on the "Nintendo network ID" box, I put my pertendo username right?

And pretendo password?

[calm axle]

Yep

[vapid cobalt]

It says there's a error

[old dew]

create a new PNID from console

[vapid cobalt]

How do I do that?

Do I go to "create a New ID" and put the PNID there?

[old dew]

yep

[vapid cobalt]

Alright so I did and it sent me a confirmation email to my email

I clicked on "confirm email address" but

It showed me this

Wait hold on

I just went the console and put in the confirmation code from the email and it worked.

What's next? Or was that it?

[old dew]

yep

all done

[vapid cobalt]

Omg thank you so much

Thank you for your help