#Error code: 102-2613

1 messages · Page 1 of 1 (latest)

opaque cliff
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Hi, I’m trying to log in with my Pretendo account on my Wii-U, and I keep getting this error code

alpine mulchBOT
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102-2613 (Wii U)

Support code detected, press to expand information

opaque cliff
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I checked again and again and I have entered everything correctly

woeful crane
opaque cliff
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I think it is my password, because my Email and PNID is correct

woeful crane
opaque cliff
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It is still giving me that error code

woeful crane
opaque cliff
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SSSL

woeful crane
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Check if your connected with SSSL

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Primary DNS 88.198.140.154
Secondary DNS 9.9.9.9

opaque cliff
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Everything looks correct

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Let me try again

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Yeah it still saying that my info is incorrect

smoky nebula
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can you login on site?

opaque cliff
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Yes

smoky nebula
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and you're logging in with your PNID, not NNID?

opaque cliff
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Yes

smoky nebula
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and PNID's name isn't same with your NNID?

opaque cliff
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Yes

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I tried making another account since this one isn’t working, and it’s doing the same thing

smoky nebula
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nvm sorry forgot this was SSSL

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also did you followed pretendo official guide?

opaque cliff
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It’s ok, anything else I should try?

smoky nebula
opaque cliff
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Yes

smoky nebula
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then can you try removing that user and creating new user

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not PNID

opaque cliff
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It’s still giving me that error code

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Is there anything I can send you that can help, like screenshots of my PNID or the primary and secondary DNS

opaque cliff
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Oh and is there something else I can try?

smoky nebula
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i recommend installing cfw then