Error 022-2613

[pale orchid]

This happens when i introduce my PNID in the settings

[sullen valley]

022-2613 (3DS/2DS)

Support code detected, press to expand information

[wet light]

are you sure youre connected to pretendo

[pale orchid]

Yes, i connected to Pretendo

I even did the settings in Luma

[wet light]

have you already made a PNID

[pale orchid]

Yeah

[wet light]

chances are you are just entering the wrong information

[pale orchid]

No, i entered the correct info

[wet light]

try signing in with the same stuff on the pretendo website

[wet light]

youd be surprised how many people we get come saying that and then they are just entering the wrong stuff

[pale orchid]

I did though, i created the account moments ago

[wet light]

sign out and sign back in again on the pretendo website

[pale orchid]

It works

I already signed back in pretendo

The info is correct

[wet light]

for the password make sure your keyboard isnt binded to anything weird. had a case once where it was something like.. they thought they had entered like an _ into the password but their keyboard automatically did like an @ or something idk i cant remember exactly what it was

sometimes different language settings do this

open like a notepad document and type your password in or something to see if it is what you think it is

[pale orchid]

I didn't have a problem with my keyboard since i use English keyboard

[wet light]

ok but just double check

[pale orchid]

I think it's a issue of my 3DS, it already happened last year that nothing happened and i had the same error, because Nimbus didn't connect to Pretendo no matter how many times i press the Pretendo button

[wet light]

i asked if youre sure youre connected to pretendo

[pale orchid]

Yes, i'm connected to Pretendo

[wet light]

you just said youre not sure

go into nimbus and check

[pale orchid]

But Nimbus says i'm in Nintendo Network

[wet light]

then youre not connected to pretendo

which is the issue the whole time

[pale orchid]

I repeated the thing twice and it keeps saying i'm on Nintendo Network

[wet light]

go to your luma settings and send a picture. make sure to include the green text at the bottom

[pale orchid]

Okay.

[wet light]

wheres the text at the bottom?

the bottom screen

[pale orchid]

Which one

[wet light]

the bottom screen

the whole bottom screen

[pale orchid]

This?

[wet light]

luma needs to be booted from SD not the NAND

see at the bottom it says "Booted from CTRNAND"

supposed to be booted from SD

[pale orchid]

How do i need to do that?

[wet light]

@languid falcon how do you do that

[languid falcon]

boot.3dsx must be on sd card root

aka luma

[pale orchid]

It's already on the SD card root

[wet light]

that then

[languid falcon]

so either download luma from github or universal updater

[wet light]

well its not or its stuffed

[languid falcon]

Then redownload it

it's not finding it

[pale orchid]

Okay

[languid falcon]

i mean boot.firm btw

not boot.3dsx

mb

[pale orchid]

I already have Universal Updater may that help?

[languid falcon]

yep open it

and download luma from there

[pale orchid]

Done

[languid falcon]

Okay reboot the console

and go in luma3ds settings

[pale orchid]

Done

[languid falcon]

do you still see CTRNAND?

or SD

[pale orchid]

SD

[wet light]

try connecting to pretendo now

[languid falcon]

okay enable first two options and try to connect on pretendo

[pale orchid]

Done but now it's another error

[wet light]

which one

lemme guess 5432

[pale orchid]

022-5432

[wet light]

yeah

[pale orchid]

Yep that one

[wet light]

switch to nintendo network, open eshop, switch back

[pale orchid]

Then i login again?

[wet light]

yes

[pale orchid]

It worked

Thanks

[solar root]

did this but I can't keep going after the mii selection

should I make the account again from the console? I did it from the webpage before but couldn't validate the email there and I don't know how to do it in the console if when I try to log in and select the mii it gives me error 022-5432

mii-verse gives 015-5015

and that Mii doesn't look like the one I have on my Mii maker

<@&1228132296259797093> I'm sorry for the bothering but I can't figure it out, even tried making a new account from the console and I have the same error

[ashen river]

Do NOT mod-ping for support
Use support helper instead...

Mod-Ping is ONLY for Moderation Emergencies

[solar root]

I'm so sorry, I didn't knew which one was the correct ping and it said ping so.. my bad

[languid falcon]

Switch to Nintendo, open eShop, come back to Pretendo and try again

[solar root]

tysm I had to do that like 3 or 4 times but it worked when I selected my gf's Mii for the account, can I change it now and select my Mii?

[languid falcon]

Change your main Mii ig

Edit it

[solar root]

okay Ty