I'm wondering if it will refund

[south rain]

So this day I renewed for the super Mario tier again but I'm wondering if it will refund bcs I don't have access to the stuff but I payed for it this month

[calm sun]

Is your Discord account linked?

[south rain]

Yes

[calm sun]

Try relinking it

[south rain]

I linked it again

But what about my access to the early access servers?

[calm sun]

okay something not working then

@thorny horizon we have an issue

[thorny horizon]

You cancelled the subscription

I hold off on deploying translation changes intentionally to give translators time to update the other languages. It's not an automatic thing, people need to physically sit down and update the other locales

Which is not very many considering we support 45 different languages. Though, yes, it's coming up on around when I'd deploy translation changes. Just poor timing ig

[south rain]

Yes I canceled but I was already charged ten dollars. Will this refund or pend off?

[thorny horizon]

We don't typically offer refunds unless in the event of an actual technical error such as a duplicate charge, since these are donations and not products. And due to technical limitations at the time of implementing this system, when cancelled everything reverts to default immediately. Usually what I offer in these cases is that you can redo the subscription and I can refund that new charge (so it evens out), you'll just have to remember to cancel again later

[south rain]

That will be fine. To confirm, if I restart the subscription you will refund the new charge and then I'll need to remember to cancel?

[thorny horizon]

Correct

Just ping me when you're ready for me to step in

It starts over again today. It will create a whole new subscription, Stripe won't let you restart existing ones

[south rain]

Okay, just started new Super Mario subscription.

[thorny horizon]

Screenshot for records, refund issued. Stripe says it can take up to 5-10 days to post back but in my experience it's much sooner than that