How do fix this error message

[sour rover]

I'm trying to add friends. It keeps thinking I'm offline when I'm connected to the Internet. Juxt works just fine.

[craggy brook]

https://wiki.erdbeerbaerlp.de/pretendo:101-0502?s[]=x01&s[]=0502

[sour rover]

It keeps saying my ip address isn't correct

I got it working with my hotspot but not my home Internet

The friend's list still thinks I'm offline

I don't know what MTU values are, I'm not very techy

I think it's working now? I'm not sure

I can't really test it if i don't have a way to check if friends can be added successfully

[sour rover]

All my badges are gone now on both profiles, augh i spent money on those!

[void hedge]

Oh, that can happen sometimes. Back up your badge data now and see if you can recover it (later):
https://github.com/LiamMGit/PretendoBadgeLostGuide/wiki/Making-a-backup-of-your-badges.

I think as long as you haven't opened the Badge Arcade app while connected to Pretendo (and before making that backup), your badge data should be recoverable

[sour rover]

It's gone. Though, would it be in my backed up sd card files on my computer?

[void hedge]

Yes, since the badge box is saved to the Nintendo 3DS folder of the SD card - specifically at:
Nintendo 3DS > ID0 > ID1 > extdata > 00000000 > 000014d1
you can use an older backup as a means of restoring the 000014d1 folder (as long as the ID0 and ID1 from that backup don't differ from the one currently in use by your 3DS and SD card)

It's not always necessary to restore from an earlier backup, though

as your badge data could still be there but prevented from being used due to your NNID and PNID being "different"

[sour rover]

the digits seem to match

[void hedge]

in that case (what i said), you can download Simple Badge Injector, run it, and use the Fix NNID/PNID option to hopefully make the badges appear again
https://github.com/AntiMach/simple-badge-injector/releases/latest

[sour rover]

nope, it deleted it

I downloaded the SBI but didn't understand how to use it

i'm not tech savvy

i'm trying to figure out all these badge editing things

[void hedge]

I had lost my badges too some months ago, that was rough - I'm lucky i had an SD backup at all

[sour rover]

i think it requires me to know python for one of these

i only know some javascript...

[void hedge]

Before trying these steps, check to see if your badges reappear (in HOME Menu Settings) simply by switching back to Nintendo. I'd also advise to make a backup of the current 000014d1 folder on your SD card to a safe, temporary location (in case the restoring step ends up causing ErrDisp or similar errors).

If your badges don't reappear after switching to Nintendo, follow these steps:

1. Restore the 000014d1 folder from an older backup
2. Download the latest release of SBI
3. Install the .cia or copy the .3dsx file to the 3ds folder of your SD card
4. Go to Nimbus and switch to Pretendo
5. Run SBI and choose the Fix NNID/PNID option
6. ???
7. Profit?

[sour rover]

Do I need "allbadge tool " or "advanced badge editor"

[void hedge]

uh...

[sour rover]

they're so complex what's a BOSS container?

[void hedge]

idk

[sour rover]

i'm gonna put my sd card back into my 3ds and see if my stickers came back first

[void hedge]

I can't help with the Allbadge tool sorry

[sour rover]

i feel like i was supposed to do something else with my 3ds to stop it from getting crashes

[void hedge]

yeah good idea

[sour rover]

i can't find the file i bookmarked for the crashes

[void hedge]

but, what crashes?

[sour rover]

it's not letting me upload images

data abort?

[void hedge]

hmm, not a good sign. You getting this after restoring the 000014d1 folder backup?

[sour rover]

before

from before i set up pretendo

i would play cookie clicker or dragon ball or shovel knight and the games would crash

it hasn't crashed since i changed the "clock" (not time) settings

[void hedge]

wait so... how did your badges disappear?

[sour rover]

I set up pretendo, wanted my badges in both profiles, stupidly opened badge arcade rabbit

delorted

it thought it would sync them- like an idiot

[void hedge]

-# Same lol, I expected it would just say the service was discontinued, nothing more

[sour rover]

oh mg all my shit is gone now

[void hedge]

Anyway, my solution is above - I'd suggest to use these instructions instead of the Restoring vanished badges guide that I posted earlier (you can do everything in SBI now, without the need for Advanced Badge Editor)

But right as I say that... your SD card might be failing or something

[sour rover]

false alarm my sd card was not inserted

being a tech boomer is so scary, i don't recommend it

it's just one heart attack after another...

i'll tell you if the stickers come back, it's running that error program rn

3ds_hw_test

[void hedge]

Btw I have to go, sorry
Do let me know or go on the NH (nintendo homebrew) server if you need further assistance (especially on NH for console assistance)