Unable to login

[hollow juniper]

Hiii, I created a new pretendo acc and for the past hr it hasn’t been letting me log in. I made sure I was on the pretendo servers too. I’m not sure what to do.

[wooden garden]

Post a picture of the Luma settings screen top and bottom (hold select while booting)

[hollow juniper]

Mkayy

[trail plaza]

It's the NN bug

but can be also that if they are nimbus stuck too

[trail plaza]

Looks like

Is Nimbus on Pretendo?

[hollow juniper]

Mhm

[trail plaza]

ofc we already know you dont have a NNID

But it doesnt matter

[hollow juniper]

I have one but when I tried to link that it wouldn’t link either

🧎🏾‍♀️

[trail plaza]

Nintendo Network ID

not Pretendo

[hollow juniper]

Mhm

Sorry im new too this

[trail plaza]

do you have a Nintendo Network ID on your console

I assume no

But it's fine, a PNID is enough

[hollow juniper]

Ooo mkay

[hollow juniper]

Yeah but I don’t rlly mind if it’s either whatever works best atp

[trail plaza]

Anyways

Is Nimbus set on Pretendo?

or does it say Nintendo

[hollow juniper]

Pretendo

[trail plaza]

Okay, switch to Nintendo servers

[hollow juniper]

Mkay

[trail plaza]

open the eshop

and close

Go back to Pretendo

and try again

[hollow juniper]

Mkayy

[trail plaza]

You got your NN environment on your PN one

and its a common bug

[hollow juniper]

Oooo

I was scared I did something wrong

[trail plaza]

and that NN envionment has no NNID

i am pretty sure you dont have one linked

and therefore you were attempting to use a PNID on Nintendo servers

therefore 022-2613

[wary magnet]

022-2613 (3DS/2DS)

Support code detected, press to expand information

[hollow juniper]

It still isn’t working

I’m sorry

Tysm for the help tho

[trail plaza]

Just do it again

Go nintendo, eshop and go back to pretendo