#Login not working only on website

1 messages · Page 1 of 1 (latest)

wraith heath
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when i use my info it shows nothing

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<@&1228132296259797093> can you guys help me?

half drum
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Sign-in is working on my end. Please provide more information about what you're doing, what browser you're using, what connection you're using (Wi-Fi, mobile data, etc).

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This will help other support reps too

wraith heath
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i can login on wii u

half drum
wraith heath
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Yes

half drum
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Which browser are you using?

wraith heath
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Firefox

half drum
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@wraith heath When you say that when you user your info "nothing happens", what are you referring to?

wraith heath
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like i hit login and it doesn't redirect me nor say any error

half drum
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Hmm.

wraith heath
half drum
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I'm unable to replicate your issue. Here are some potential fixes:

  1. Try clearing the site's cache.
  2. Verify that your password and username are typed correctly.
  3. Check your Internet connection and ISP/Internet settings. Some ISPs may block some connections to various Pretendo servers.
  4. Try again on a different device or on a different network.
  5. Try again later perhaps?
wraith heath
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I've tried clearing cache i double checked my password my isp isn't blocking pretendo. tried on chrome instead of firefox. I hope it works soon

peak heath
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watch your browser's console (F12) for errors when you hit login, you'll probably have to enable persistent logs (on firefox hit the settings icon in the console tab, then click "Persist Logs")

sharp trail
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the link you sent is fake

sharp trail