#I cannot log in on my wii u

1 messages · Page 1 of 1 (latest)

elfin hamlet
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i am unable to log into my pretendo account on my wii u, it says the ID cannot be used for multiple users, im guessing this is because the ID is the same as my NNID. what do i do? im not deleting my original NNID.

lethal vault
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you can only set up a new pretendo ID with a different name then

elfin hamlet
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i cant change it if i cant log into it

lethal vault
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unfortunately you can't have a nnid and a pnid with the same name on the same console

elfin hamlet
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okay, how do i make the NNID one switch over to PNID

lethal vault
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you can't, allyou can do is registering a new PNID with a different name

elfin hamlet
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even if the email is the same across both NNID and PNID and same with the password?

lethal vault
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pretendo has nothing to do with nintendo servers, the wii U just prevents you to add two accounts with the same name, as it uses the username for his folder structure. When you you add a second account with the same name, the system would try to create folders with a name that are already there, that's why you get the errormessage

elfin hamlet
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so the online files for the NNID shouldnt matter

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if its the same email across both, both pretendo and nintendo can verify the username belongs to the email

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same with the password

lethal vault
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this doesn't matter which email is behind which account, the pretendo servers don't interact with you NNID or the official Nintendo Servers. See the PNID as a completely new account

elfin hamlet
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its the same email

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the one on there is the one used for pretendo

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what dont you understand about what im saying

lethal vault
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I think you don't understand and I will now stop trying to help you.

You are trying to log into PNID on your wii u that you can't as u use the username that you used as your NNID. I explained to you, why your Wii U does not allow it but you don't listen so I give up helping you!

elfin hamlet
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if i log into my NNID while connected to pretendo, it should still work as the log in information is identitcal

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what dont YOU understand about that

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im not trying to add another account

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im trying to get it so that my existing one works