Error code 002-0102 i'm banned !!

[rain hatch]

hello, I don't know why this message appears... please help me

[rotund tiger]

002-0102 (3DS/2DS)

Support code detected, press to expand information

[rain hatch]

Why my device is banned ?

[rain hatch]

help me please

Error code 002-0102 i'm banned !!

[rain hatch]

help pls

[maiden dirge]

i sadly dont know

however i think you know that it banned the console

not the account

[rain hatch]

I didn't do anything to get banned...

[small coral]

is this nintendo or pretendo? if pretendo, can you send me your friend code?

[rain hatch]

It's Pretendo

Ok wait

[rain hatch]

1562 - 6427 - 2945

[small coral]

umm I can't find your user in the database

this is the friend code when using pretendo right?

[rain hatch]

yes

[small coral]

and nimbus shows that you are connected to pretendo?

[rain hatch]

yes

[small coral]

question, is your nintendo fc the same as pretendo?

[rain hatch]

no

[rain hatch]

When I go to the friend list, it shows me error 002-0102 too.

[rotund tiger]

002-0102 (3DS/2DS)

Support code detected, press to expand information

[small coral]

has pretendo worked before on the same device, or has it always shown that error?

[rain hatch]

No pretendo never worked

It's since I no longer have Super Mario

[small coral]

can you try this homebrew and show me the screen output in dms? https://9net.org/~stary/get_3ds_pid_password.3dsx

[rain hatch]

ok, wait

[small coral]

also, you have to run it while the pretendo account is loaded

[rain hatch]

ok

[small coral]

alright. also please delete the images now, they have sensitive data

[rain hatch]

ok

[small coral]

@plush ravine can you check if there is a device on the database that has the PID 1645450289 linked to it?

[rain hatch]

if your wii u is banned change the serial number

No is a new 2DS XL

[rain hatch]

i thought this was a wii u

[plush ravine]

1. This is the 3DS/2DS
2. Changing your serial doesn’t unban you from our servers. We didn’t fuck that up like Nintendo did

[plush ravine]

Ye give me a sec

[rain hatch]

im new

[rain hatch]

Nintendo did what?

[rain hatch]

console ban

[plush ravine]

There is, and it's not marked as banned

[rain hatch]

ah

[rain hatch]

However, I continue to get the error...

[plush ravine]

Sounds like your console isn't patched right. If your console doesn't have the right IPS patches loaded then you don't get sent to our servers when you select the Pretendo account, you get sent to Nintendo's test env NASC server. Which in my testing gives this error

Make sure you have Luma 13 and reinstall our patches using our latest guide https://pretendo.network/docs/install/3ds

[small coral]

I'm checking the middleware paths where we return the error and all should succeed. The only thing weird is that the PID doesn't have the friend code attached to it

[rain hatch]

ok, thank you !

[small coral]

afaik the nintendo test server usually gives 002-0121, but yeah try this

[rotund tiger]

002-0121 (3DS/2DS)

Support code detected, press to expand information

[plush ravine]

That's my fault. The current admin panel sucks ass so as a way to get around calculating every users FC in the NEX accounts page, I just updated the server to pre-calculate and save it. I then ran a script that SHOULD have updated all the old ones, but clearly it missed some

In the new admin panel I'll just have light calculate it on the fly. The reason I didn't before was because handlebars middleware kinda sucks

[rain hatch]

It does not work

[plush ravine]

Well, it would trigger if he changed his LFCS

let device: HydratedDeviceDocument | null = await Device.findOne({
    fcdcert_hash: fcdcertHash,
});

if (device) {
    if (device.access_level < 0) {
        response.status(200).send(nascError('102').toString());
        return;
    }

    if (pid) {
        const linkedPIDs: number[] = device.linked_pids;

        if (!linkedPIDs.includes(pid)) {
            response.status(200).send(nascError('102').toString());
            return;
        }
    }
}

The device is looked up using fcdcert which is your LFCS. If he changed his LFCS after his NEX account was registered, then it would look up a different account and his current one would not be linked to it

I've seen a handful of cases where people have done just this. Apparently there's places where people post "public seeds" and multiple people share them (I assume as an unban method)

[rain hatch]

what can I do?

[plush ravine]

Did you change your seed

[rain hatch]

How?

[plush ravine]

I have no idea I've never done it, I just know it's something people do. I'm just asking if you've ever done it, if you have then you have otherwise no

What's the serial number of the console you're currently trying to use

[rain hatch]

NEE101653143

[rain hatch]

It's done ?

[plush ravine]

Okay so the PID you asked about here is linked to a console, but not this console

We have a record of the console with the serial number that was just sent and, yes, differen't PID. So that's why it's failing

[rain hatch]

I transferred data from a New Nintendo 3DS to a New Nintendo 2DS XL! Maybe that's what's causing the problem...

[small coral]

@plush ravine this could be the issue, since the LFCS would be different! although I thought that the PID would get transfered aswell?

oh wait, maybe only the nintendo PID got transfered, but not the pretendo one

[rain hatch]

Possible !

[pallid minnow]

...he literally told me he had the patches??

https://cdn.discordapp.com/emojis/856698708623097876.webp?size=48&name=fizz_l&quality=lossless

#pretendo message

????????

[rain hatch]

It's a problem my PNID which is "badly" linked to my console. It is linked to my old New 3DS

[plush ravine]

I genuinely don’t know how to handle this situation to be quite honest

I wasn’t aware this kind of thing was possible

I guess we could just. Stop checking if the account is linked?

I can’t think of much else

[rain hatch]

We cannot link the PNID to my console?

[rain hatch]

Is it possible to unlink a PNID from one console to link it to another?

[plush ravine]

Your PNID has nothing to do with this issue

[rain hatch]

What is it then ?😅

[small coral]

Yeah, that sounds like the best option we have. I'm checking the NNID endpoint and I don't see it being checked there

[plush ravine]

The idea was to try and prevent people from swapping their seeds to ban evade since seed sharing is somewhat popular in the 3DS scene but you’re right we don’t check it for the WiiU so it’s whatever tbh. People could cert change on the WiiU too to ban evade, so we can just ban the new seeds if it comes down to it

[small coral]

I guess we could bring this back once nintendo doesn't offer system transfers and we implement it ourselves on the NNID endpoint (i remember being said that some requests are made there?)

[rain hatch]

hello! Is there any solution?

[rain hatch]

you have pirate games?

[rain hatch]

No, it's a cartridge

[rain hatch]

Then I don’t know, if I was a pirate then I would have been banned for the fifth rule

[rain hatch]

ok

[rain hatch]

It's stupid to be banned for piracy when to install Pretendo Network, you have to jailbreak the 3DS.

[weary pebble]

Wait did you mod BOTH Systems?

With different sd cards

And backed up both nand files

[weary pebble]

Because the friendcodeseed.??? Is in luma/backups so try the new 2ds xl one BEFORE you transferred the data

[weary pebble]

He needs to get the original friendcodeseedB from before the transfer

[weary pebble]

Uh @rain hatch

[rain hatch]

Can you give me a summary of what you want to try to tell me? I did not understand anything !

(I use Google translate)

My english is VERY bad

[weary pebble]

Basicly friendcodesB is used for connecting online and friends list.
The original one from the new 3ds needs to be transfered from there to the new 2ds
Or
The original new 2ds one needs to be put in before you transferred it as it contains the 'working one'
but honestly idk if it will work

Ask a dev

[rain hatch]

must wait

[weary pebble]

@small coral can you check if my hyposthasis about his situation makes sence or works at all?

[rain hatch]

thank

[weary pebble]

👍

[small coral]

you can do that, but then you are basically undoing the system transfer (and possibly even breaking your nintendo account, since the nintendo PID and the LFCS won't match anymore). We can fix this on our side, and we'll try to do it as soon as we can

[rain hatch]

ah

[pallid minnow]

i did my system transfer on my o3ds to n3ds before installing pretendo on it