I just upgraded my account to the Super Mario tier for 1 month but I cancelled after I was charged once because I did not want it to be automatically renewed next month. Now my account is back to Standard even though I should have the upgraded status for the next month. Any help with this would be appreciated.
#Account upgrade
topaz vale
fervent gale
weary crow
I’m sorry to hear that you misunderstood. Unfortunately I cannot reactivate a subscription that has been cancelled without also starting its billing again, as the billing is down through a 3rd party
Also for future reference, when you cancel a subscription it shows you a disclaimer clearly stating you will lose access to everything and asks you to verify that you want to proceed. So there’s not really an issue or bug here to be fixed
topaz vale
I’m sorry to hear that you misunderstood. Unfortunately I cannot reactivate a su...
alrighty no big deal then! lesson learned lol but regardless i can't wait to see how far this project goes.
weary crow
Thank you for understanding! I’m sorry there’s not much I could do for you, and thank you we appreciate it!