#Welcome to the new technical support channel!

1 messages · Page 1 of 1 (latest)

glad swift
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Help each-other with technical issues. Please use the search function to see if your issue is already reported (it may already be solved).

worthy charm
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What can we help you with, Calle?

glad swift
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What can you NOT help me with 🙂

worthy charm
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The things that require me to go to Stockholm

jolly locust
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pog will help

open anchor
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Hi there, I cant visualize the connect rundown option on the main screen. could someone walk me through?

glad swift
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Could you screenshot what you are seeing @open anchor?

weak path
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can`t invite in games.

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lobbyes

vernal mist
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u dont u can just enter the game with the lobby copied and a button on the left will appear

weak path
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?

weak path
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I CAN`T INVITE TO LOBBYES

gloomy granite
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me and @weak path cant join each others lobbies for some reason... anyone know whats happening?

weak path
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and no answer from creators)

glad swift
weak path
glad swift
simple nexus
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Hi guys, i have a issue when trying to play the R2B4 with my friends, we create and enter the lobby but when we enter the map, one of they not enter the map

tame dew
brazen badge
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Dear developers of GTFO,
I am using an Alienware 34 AW3423DW QD Oled monitor.

The problem in GTFO: there are very dark (black) areas on the maps in the game, but they are not black on the OLED because GTFO puts a background noise over the image. Unfortunately, this noise cannot be deactivated with any option that I know of.

There is no noise in the main menu (see screenshot 1) but unfortunately there is in the game (see screenshot 2). Will it be possible fixed via patch in the future to deactivate the black background noise, maybe in the graphics menu?

GTFO_Menu_nonoise_in_background_1.png GTFO_Ingame_noise_in_background_2_zoomedpart.png
gleaming silo
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Hey guys I just bought the game and really wanna play but it keeps freezing when I try to do the tutorial. Playing on the new handheld the rog ally. Been trying for two days now, if anyone has any advice I’d really appreciate it

rapid plinth
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The Game crash at the drop...
Things i did:
Resetted settings
Deleted GeneratedIcons folder
Administrator mod
Verify files
Disabled windows defender

Specs: 6650XT AMD/ i5 12400F / 16GB RAM

Help?

fast thistle
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Me and my friend are trying 2 play GTFO and everything works but when they drop you. It loads for a sec then nothing and we are stuck in the air looking at one a nother. And nothing happens cant even start the first mission

vestal sage
fast thistle
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nope we tryed he cant join me in game and not me him

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solo playing is no problem

vestal sage
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If you can both play solo your version files are messed up some how

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Just verify files/ reinstall

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Or some type of vpn are the most common issues

fast thistle
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okey thx Ill try that

wild scarab
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playing the new alt rundown r6c1, hosted the lobby, and as i looked at the second checkpoint door, it dropped my frames from 90 to 5, anytime i looked away it was fine but once i went in the room the rest of the zones from there onwards it would run at about 10 frames, occasionally depending on where i looked it would gain or loose frames, like looking at the floor gave some, and this continued the rest of the level from that point even after the third checkpoint. i reduced my game down to a tiny box on the lowest settings and it would usually run about 20-30 frames. assuming it just has to do with it being new release but maybe im wrong.

narrow bone
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R6CX mentions itself as if it was still DX.
Nothing game breaking it's just something.

image.png
gloomy moat
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How to play your game with a friend. I can't connect to each other.
You can't connect to other players - the search is endless (maybe no one is playing on R1A1) you can't play with a friend. once it turned out to connect and that's it....

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We have done all the points for connecting via id, the drop key is not pressed

thick wadi
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Question, through my whole computer, but as soon as I go into a single person lobby. All my audio is gone, and when I close it, its all back immediately. How do fix this?
I host a lobby, it lags real bad, and then gone no audio.

supple nest
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Hello everybody, i got a bug with GTFO, i'am tried to reinstall that, and it doesn't work, i'am tried to verify game location files throught the steam, and it doesn't work, after some attempts, i found in my pc in the Monitor Resources, GTFO.exe (PID: 18660) Thread: 1124 (random thread every launch) waiting network inpuit - output, and game is paused in "Monitor Resources" when i unpause that game, GTFO is working perfectly, what the problem?
Also when i deleted save data GTFO, GTFO work perfectly also.
I'm tried to disable Windows Defender or Firewall it doesn't helps me.

floral ibex
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hi guys i cant get into games using the discord codes

tender belfry
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My buddy cannot host or have people join him on a R2B4, specifically. He's tried reinstalling, but it didnt seem to work. Is there some type of map cache causing this that doesn't get deleted with uninstall?

devout pelican
cloud crater
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R2D1 Bots wont go to the first Security scan

mild dagger
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Guys, everytime i load into a match, as soon as im about to drop in my screen goes black and the game shuts off, no error or anything, i dont know why

light sphinx
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Hi, so 1 night I tried R6D3. hosted it with a couple of people, left the game while our characters were dropping down, and since many other people left before during it, I didn't think anything bad was going to happen.
I did it cause I had to switched network (should've done it after it loaded us into the game, but what's done is done. Now I basically have an issue only on that certain lvl that I can't load into it.
I now have a problem where when I host solo I drop into the lvl fine, but if I try to host that specific lvl R6D3 with other people we can't load in, we are stuck on the drop (all 4 of us until I leave the game). I haven't tried running the lvl without mods.

What I tried and did so far:
Verifyed the game files
restarted my PC
Not sure if restarting PC counts as restarting steam, if it does then that too
I haven't tried reinstalling the game
The only mods I'm running is the name color change mode
I tried hosting it without the mod didn't work, also the mod work on other lvls so it shouldn't be the mod

narrow matrix
light sphinx
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Yes it does

uneven jackal
light sphinx
light sphinx
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So It's similiar, but different (not the same)

uneven jackal
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"SeedDebugger:generationchecksumfail" is what I see in the image you posted, no idea if it has anything to do but...

uneven jackal
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Or does that work?

light sphinx
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I haven't tried with bots. I could try until someone joins me on R2B3 rn. And see if it works or not

light sphinx
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I just can't drop with players for some reason and only this lvl.

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I haven't tried doing it today, but I tried dropping on the lvl 2 days in a row it didn't work either 1.

uneven jackal
light sphinx
devout pelican
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That issue describes issues hosting and playing with other players if you do not have the same specifications

light sphinx
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Alr so I guess then I can't play cause of my amd fx 8350

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Great

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and buying a new one won't help

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👍

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Got it

devout pelican
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Considering that the AMD FX series are close to 13 years old, I would be buying a new CPU that’s NOT part of the FX series

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11/12th gen intel is fine as well as AM4

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Hell you’ll be better off with 9th gen Intel CPU

supple nest
light sphinx
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It is that issue I just tried R4A2 not working

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Sadly

lunar crater
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Trying to play the game with a friend, but whenever we try to join each other, it just says, "Waiting for master" before kicking me out of the lobby.

north tinsel
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Hello, uh, I just joined (and am also new to the game in general) so Im not entirely sure whether to ask a question here or in a new thread in the channel; I assume the latter but I'd like to maek sure first ^-^;
edit: I ended up just making a new thread since that seemed most correct :P

candid bloom
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Hi. Listen, maybe someone had the exact same problem.: In general, I bought the GTFO game, but it does not run on an account that has a license. If you use another account with family access, then it works quietly. If you run the game from another PC, with an account where there is a license, then the game does not start either. I've tried all the ways. I reinstalled everything many times. Nothing helps. Steam and game support is also silent. Do you have any guesses?

narrow matrix
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For now, can you still play the game, or is it impossible for you to touch it?

candid bloom
candid bloom
narrow matrix
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Hey @glad swift, any idea what this is about? (sry for the ping, just tell me if you don't want me to do that for something like this)

glad swift
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Always welcome to ping! Do you get any errors?

candid bloom
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Nope. No more errors. Only my account does not allow to start the game. Everything works well on other accounts

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If you use my account on another computer, then the same problem. It just doesn't start the game.

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Steam support writes that this is a problem of the game and you need to contact GTFO support, although I think that the problem here is in the steam itself

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When the game starts, the screen is dark, then it comes to this point and that's it. The game crashes without any error

image.png
candid bloom
glad swift
candid bloom
candid bloom
candid bloom
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Could this be due to the fact that I have a French account?

glad swift
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No. Could you send over the log files?

craggy belfry
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Hi, when launching some missions with friends, I get thrown out at the moment of flight, if I launch these missions alone, then I'm fine. What could be the problem?

uneven jackal
craggy belfry
narrow matrix
daring crane
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after so many days trying, we cleared E8C1 PE and this happened

image.png
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We never got the extraction

narrow matrix
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But it's not in the objective stack

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What exactly happened?

daring crane
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we completed the extraction in r8c1 (PE) and we were stuck there

devout pelican
daring crane
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And it is R8C1 so the main bulk door was locked because we did overload.

rotund yarrow
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anyone else having issues with bots not entering some of the scans?

devout pelican
rotund yarrow
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kk ty

void cipher
neon narwhal
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I can't see players in the lobby and I can't start it or log in

image.png
glad needle
narrow matrix
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To the best of my abilities, which is not much

glad needle
narrow matrix
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So I made a post in the steam discussions that redirects people that has problems with the game to this section
I hope there's not too many of them?

white finch
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So im playing with a team of 4 bot non of us can see anyone, only the host can see us all and we can only see the host but no one else?

narrow matrix
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Five days

unreal hawk
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help. I can log in but then my friend join my lobby the game is dark

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we just thought the game is not supported anymore

467471248_2750499671798941_5686117251023433866_n.png
narrow matrix
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This is the waiting for master thing

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Just follow the directions there @unreal hawk

unreal hawk
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thanks and where can I see the directions

narrow matrix
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Click on the link

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It's in another thread

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@unreal hawk