#gtfo-technical-support

1 messages · Page 23 of 1

proper grove
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Let me know how it goes ^^

random mortar
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ok so no it doesn't work. it turns it from fullscreen to windowed screen but i'm still having the same issues where the "settings" "quit" and 1 other icon tab next to the settings tab do not work.

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all the icons that appear on my center monitor work.

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so i believe the problem is that while the game engine supports wide display resolutions, it does not support the icons that get stretched out to the new location on the side monitors. io hope that makes sense?

proper grove
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Unfortuante i do not have enough data about multiple screen set-ups.

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but

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which icons are in the middle screen?

random mortar
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the icon that initializes the game

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so i can start and play the game fine

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but i am unable to use the settings or quit options

proper grove
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That's just for interest, how many FPS do you get and hwat hardware do you have?

random mortar
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cpu- i7 8700k

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gpu- 2080 ti

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32gb ram

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and the fps was like 50 60's

proper grove
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not bad 🤔

random mortar
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with the 3 screens

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idk how many fps for 1 screen

proper grove
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Yeah. i think about the solution.

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let me ask the devs really quick

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it's is kind of weird that it puts the "deadzone" for the trigger outside of the first screen

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but to be fair they are only 9 devs and i think the priority for multiple screen support is not really high. But i see what i can find about the problem and hope we can fix it, besides "just use one monitor".

random mortar
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thank you and i'm going to try something. iv e been working in ue4 trying to be a designer myself and i came across something similar to this issue in a start menu i create awhile back. the issue was that mean i made the HUD menu screen, i made it to fit the resolution of the pc and it worked but the icons had the problem where they didn;t work. instead the icons trigger zone were still in the same place as the 1980x1080 resolution rather than being where the icon appear in 7680x1440p. hope that makes sense?

proper grove
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Yeah i get what you mean

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Would you mind making a simple "prnt" screenshot for me?

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just so i have reference for the problem ^^

random mortar
proper grove
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Thanks a ton ^^

random mortar
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so the connect to rundown works perfect

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its just the settings, rundown, and quit icons that are in the deadzone

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and it makes it where you can no longer access the settings nor reset the games resolutions display

random mortar
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im just going to delete the game and re download it, hopefully that will reset the display resolution and i'll just wait till later to try with the 3 monitors after or if it gets patched ^-^

proper grove
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you can only delete the settings file

random mortar
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damn too late lol

proper grove
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Good the game is only ~3gb unpacked ^^

random mortar
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if possible, is there a way to find out if you guys are able to fix that resolution deadzone? i didn't get to play much of the game with the 3 monitors but from what i saw it was beautiful with the extra FOV

proper grove
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the best way is to keep an eye out on #game-announcements but i'll be honest. I can't promise that this will get solved very soon. But you also could ask in #pc-build-help-and-tech-talk maybe someone has an idea as i never played with more than one screen :D

random mortar
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thats ok and i figured as much for the game announcements. i just loved the extra fov in these games as it makes them so much more immersive lol but yeah i also understand that theres more important stuff the devs need to be working on atm. my biggest thing was to just point out this issue in case it was new/undiscovered

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thank you for all your help!

proper grove
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If i get news i try to remember to ping you, but i'm stupid sometimes xd

random mortar
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can't be that stupid if the devs trust you enough to be their techsupport lol

proper grove
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Thanks it's more of a hobby ^^

dusk orchid
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One of my friends has a problem where his gpu crashes when playing the game. It's only been happening since rundown 3. Does anyone have an idea as to why this might happen?

proper grove
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?t fix

blissful pebbleBOT
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If you are having an issue with the game please perform the following steps. This will often times fix the issue. If that doesn't work try the steps in ?t fix2

Perform the following steps:

  1. Uninstall game on steam.
  2. Press the Windows Key and the R key at some time. This will open a "Run" dialog.
    PL Inside put the following in:
    %userprofile%\AppData\LocalLow\
    PL Press enter. A new file explorer window will open.
    PL Delete the folder called: 10 Chambers Collective
    PL Repeat same steps for following:
    %userprofile%\Appdata\Local\Temp\
  3. Install the game
proper grove
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this one helps with a lot of problems :D

dusk orchid
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thanks, we'll try that

random mortar
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@proper grove ok so i redownloaded the game and its still keeping the previous settings. how do i delete that settings folder you mentioned earlier?

proper grove
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in the message the bot just send there's a folder where the options are saved.

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you either can delete the file (GTFO_Settings.txt) or i give you mine which is 1080p. Not sure how your game will accept it, like i said unfortunate i do not have enough data. But it'S worth a shot :D

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@dusk orchid keep me updated and i hope it will work!

dusk orchid
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sadly didnt fix it :/

proper grove
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What hardware does he have?

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And what does the crash exactly look like?

dusk orchid
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he has a nvidia gtx 2070 and he just gets a black screen

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discord still works though

proper grove
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does the game still run in the background?

dusk orchid
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were not really sure tbh, since he cant see anything, probably not though

proper grove
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can he HEAR the game? :D

dusk orchid
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no

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gpu drivers are also up to date

proper grove
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?t fix2

blissful pebbleBOT
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If the steps in ?t fix didn't work, try the following:

  1. Make sure your computer has the latest Windows Updates.
  2. Make sure your Video Card drivers are up to date.
  3. Restart your Modem, Router, and PC.
  4. Make sure your computer is clear of dust, good airflow, and not overheating.
proper grove
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ah nevermind

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i thought it says something else xD

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He should check if his DirectX is up to date. Also he DEFINTLY should make a bug report by following the steps in #bug-reporting as it can help to clearify the problem more.

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let me see if i have something in the logs. It would be also easier if he could join here ^^ It makes it easier to clarify some stuff

dusk orchid
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okay, I'll tell him, thanks ^^

proper grove
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Thank you kind sir!

unique blaze
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Lavars, "(un)official" would make more sense in English unless "(in)official" is a joke

proper grove
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Suspicious what if i told you inofficial is a word, just not very spread (also not the place to discuss this :P)

unique blaze
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alright then. 😛 nvm

jolly beacon
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@last breach have you found a solution yet ?

last breach
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I just restarted my computer after verifying game integrity, trying again

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Ah looks like that solved the problem

jolly beacon
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Cool cool

proper grove
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Hi how can i help you?

tough sentinel
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Oh hang on, wrong chat.

proper grove
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First off all:
Not the right channel for this
Second of all:
Inofficial :P

tough sentinel
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Still not a word though

proper grove
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psssht.

prisma shore
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anyone having really poor performance in C1?

hazy kestrel
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my mouse keeps escaping the game window with my dual monitor set up, is there something I can do to stop accidentally tabbing out all the time when I shoot?

proper grove
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@hazy kestrel try to change fullscreen mode to exclusive fullscreen ^^

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@prisma shore Can you tell me where you get these problem please :3

stable canopy
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Would anyone be able to help with my fps randomly dropping from 50 to like 8, pretty sure my pc should be able to run it ( it worked fine a month ago)

hazy kestrel
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I did have it in excl full but it just needed a restart, ty

marble mauve
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Is that supposed to be a thing?

proper grove
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@marble mauve i can't really see what resolution you have set. But, if possible, you can make it higher ^^

marble mauve
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I tried that. It made it a bit better. Still hard to read but I could play the game fine

proper grove
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What resolution do you play on?

unique blaze
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@marble mauve in settings go to HUD and lower Hud skewing and then increase HUD opacity. Play with the options and see if those help

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it might require a restart

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before changes take effect

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it's not going to be "perfect" but it'll make everything much clearer

marble mauve
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@unique blaze thanks! As soon as I get home I'll try it

unique blaze
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Let us know if it works or not. because if you still can't read it then it's an issue

marble mauve
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It's weird it's not working at my native resolution

unique blaze
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what resolution?

unique blaze
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can you make a screenshot of your screen? a picture from your phone isn't really that helpful for the devs.

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and if you don't mind, if you can DM me a dxdiag, said screenshot, and the settings file mentioned in #bug-reporting, I'll make a bug report

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or you can send it to @proper grove if you'd feel more comfortable sending your stuff to a mod.

proper grove
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oh look a ping

unique blaze
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haaaaaaaaaaaaaaiiiiiiiiiiiiiiii

mighty cipher
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Larvers,

I can't actually believe "inoffical" is actually a word. It looks and doesn't sound right.

proper grove
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it's mainly a running gag with some friends.

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but pssshht!

prisma shore
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@proper grove various regions of the map, one spot i notice it all the time is during the waves on the first keyed security door scan

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for comparison, most maps i get 120-150 fps depending on what's onscreen

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C1 i drop to 60-70 all the time

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anecdotally suspect it's due in part to the size of the map

proper grove
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i see.

prisma shore
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ryzen 7 3700x, 16gb memory, 1080 gtx

proper grove
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let me check my logs if i can find anything related to this

prisma shore
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appreciate it

proper grove
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ok @prisma shore could not find somethig only related to this level, but changing the fullscreen mode could help as this seem to help the most people

marsh sail
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@prisma shore i had large frame drops at one point. i’m unable to get to my computer to check the settings but i believe the setting above cpu culling workload in advanced video can be the problem even if it’s set to like 3

prisma shore
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@proper grove @marsh sail thanks for the suggestions. i was set to exclusive fullscreen - i will try adjusting frame render queue (currently at 5)

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cpu culling workload is at large, is this an issue?

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i will try 2/medium

marsh sail
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@prisma shore frame render queue at 5 most definitely can be a problem

prisma shore
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@marsh sail i tried dropping solo which isn't indicative of multiplayer experience and i still get the drops

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less severe but still very much there

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think the ryzen 7 3700x is bottlenecking?

marsh sail
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:/ I can't exactly tell you more b/c that was my solution

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sorry

unique blaze
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try turning shadows to medium, higher really isn't needed at this point.

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even regarding|| invisible|| enemies and ||their shadows||

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if you have vertical sync on you can lower render que to 1. your processor and gpu are above recommended so feel free to play around with culling workload.

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turning v sync off can be very helpful for frame rate, but with your specs i would put render queue at 2 then

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it matters on what you're willing to try

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we recommend exclusive fullscreen

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i'd suggest fxaa on default

mighty cipher
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why can't i create a lobby or join?

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Yeah, he's unable to create lobbies, or even join one.

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If he tries hosting one, he's just being sent back to the main screen

proper grove
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Hi, thanks for the report!

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Can you please be sure your game is up to date?

mighty cipher
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if he tries joining, he's just in the "invite" screen, with no one on it.

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He just installed it

proper grove
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If your game is up to date it may be a corrupted file

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?t fix

blissful pebbleBOT
#

If you are having an issue with the game please perform the following steps. This will often times fix the issue. If that doesn't work try the steps in ?t fix2

Perform the following steps:

  1. Uninstall game on steam.
  2. Press the Windows Key and the R key at some time. This will open a "Run" dialog.
    PL Inside put the following in:
    %userprofile%\AppData\LocalLow\
    PL Press enter. A new file explorer window will open.
    PL Delete the folder called: 10 Chambers Collective
    PL Repeat same steps for following:
    %userprofile%\Appdata\Local\Temp\
  3. Install the game
wispy barn
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Did you purchase the game from steam?

mighty cipher
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Yep, we both did. Works fine for me though

wispy barn
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are you both in the same country?

mighty cipher
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yup! germany

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?t fix2

blissful pebbleBOT
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If the steps in ?t fix didn't work, try the following:

  1. Make sure your computer has the latest Windows Updates.
  2. Make sure your Video Card drivers are up to date.
  3. Restart your Modem, Router, and PC.
  4. Make sure your computer is clear of dust, good airflow, and not overheating.
mighty cipher
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That sadly still didn't fix it.

mighty cipher
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How about reinstalling the game?

mighty cipher
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Did that 5 times

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already requested a refund, so yeah kinda sad cause it looks like a good game

wispy barn
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Can you grab the most recent output_log.txt and client.txt and upload them here so I can take a look.
Have you tried with a vpn in case the ISP is doing something wonky?

To get logs:

  1. Press win key + r
  2. enter: %userprofile%\appdata\LocalLow\10 Chambers Collective\GTFO
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@mighty cipher

ember spire
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hey im having the problem of the enemies sometimes glitch walking around wich makes it impossible to shoot

daring forge
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Hi me and my friend have a problem with fps.. I have a lag spikes after 20 minutes of playing only restarting the game helps my specs are I5 9400F rtx 2060 super and 16 gb and no matter the settings lowest or highest i have the same problem my average fps is 160

proper grove
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@ember spire Sounds like desync. Have you tried changing the host?
@daring forge Lag spikes or FPS drops?

daring forge
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hi its lag spikes like game is on

proper grove
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on what?

daring forge
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151 fps

proper grove
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ok.

daring forge
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but its laggy

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like i get a 1 sec lag spike

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after 1 minute

ember spire
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havent tried new host yet will try it and get back to you

proper grove
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Either also check the Host, or check the Max rendered queued frames in advaned setting and put it to 0

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@ember spire Awesome.

daring forge
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if i put it to 0 then fps drops to 90

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i have it on 2

proper grove
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when you can, set it to 0 and restart the game please. i mainly wanna know if it's eliminating you lag spikes, i guess it's more of a short FPS drop.

mighty cipher
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Found the issue.

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my buddys steam name is UTF8

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aka

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ASCII chars

daring forge
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problem is the lag spikes start after

mighty cipher
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he changed it to normal text

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boom, works

ember spire
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i checked with going solo and didnt have the problem i will tell my host his internet is doodoo xD

daring forge
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20-30 minutes

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of gameplay

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not from the start

mighty cipher
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( @wispy barn )

proper grove
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@mighty cipher so it was a UTF conversion problem... that's interesting

mighty cipher
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yep

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i literally googled Partial byte sequence encountered

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and it was an issue on unitys github

proper grove
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i checked with going solo and didnt have the problem i will tell my host his internet is doodoo xD
@ember spire :D

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@daring forge do you use push to speak?

daring forge
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like on discord no

proper grove
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ok

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it sounds like the hardware runs warm, unfortunate i can not tell exactly what the problem is. But for how long do you have this pc, and did you build it yourself?

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i should say hot*

daring forge
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no other games does this and average temp is under the 60 degrees on gpu

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and i build it myself

proper grove
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ok. Have you temps for the CPU as well?

daring forge
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yes around 50 wait i will send u pics

proper grove
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also i would be interested in how much usage your hardware is in use while playing. Does your GPU run on 100%?

daring forge
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this is right now when gaming

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my friend has rtx 2070 super i have 2060 super

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and we have the same problem

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seems like rtx cards have problem with this game 😄

proper grove
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what programm is that you are using?

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my czech isn't that good :P

daring forge
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its official

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windows key

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  • g
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feature

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im not from czechia 😄

proper grove
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ohhh this game bar thing... yeah

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What fullscreen mode have you set?

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If not already, please change to exclusive fullscreen

daring forge
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i tried on the lowest

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i had the same results

proper grove
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what is CPU culling set too? (advanced)

daring forge
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miscreated and this game are only ones doings these but miscreated does it to everyone but this only to my friend and me

proper grove
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can you put culling to the lowest and please try queued frames on 5?

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A restart would be helpfull to be sure the game takes over the changes

daring forge
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okay

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i get like 50 less fps

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at 110 but maybe it fixued issue

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idk

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i will try to play for little

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and see

proper grove
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Yeah it behaves a little weird.

daring forge
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for everything looks fine

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i will update u in a future

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funny one settings tweak 50 less fps but removes lag spikes

unique crystal
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i just got this game and for some reason my mouse is drifting to the top right of the screen completely independently of my doing. i can still move it around but it will still constantly drift to the upper right. i eventually managed to get it into windowed mode hoping that would fix it but now it moves so fast i literally cant get past the prompt to start the game. i don't have a controller plugged in and my mouse is fine in every other window or game, so im at a loss

proper grove
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@unique crystal do you have a controller plugged in by any chance?

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oh nvm xD

unique crystal
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lol

proper grove
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can you unplug your mouse and plug it in again?

unique crystal
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ill see if that works

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still drifting

proper grove
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give me a second.

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you swap between windowed and fullscreen you can press alt+tab. but i check the logs if i can see anyone having this problem

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So far the only related problem is from one person that had problems with his arrow keys, as they are used to emulate the keyboard for the controller usage.

unique crystal
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ok

proper grove
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ok

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so far i could not find any related thing besides the obvious controller thing, a problems with hardware keys and someone who could fix a similar problem by applying the fix

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?t fix

blissful pebbleBOT
#

If you are having an issue with the game please perform the following steps. This will often times fix the issue. If that doesn't work try the steps in ?t fix2

Perform the following steps:

  1. Uninstall game on steam.
  2. Press the Windows Key and the R key at some time. This will open a "Run" dialog.
    PL Inside put the following in:
    %userprofile%\AppData\LocalLow\
    PL Press enter. A new file explorer window will open.
    PL Delete the folder called: 10 Chambers Collective
    PL Repeat same steps for following:
    %userprofile%\Appdata\Local\Temp\
  3. Install the game
unique crystal
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ok ill give it a go

proper grove
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you can ping me any time

unique crystal
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thx for your help

proper grove
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That's what i like to do ^^

broken valley
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Hey, i've done R3B1, R3B2 but it didn't register for some reason, so i have to do them back, any tips so i can save the progress ?

proper grove
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Ey, thanks for reaching out ^^
Sorry to hear that. Normally you can check if a restart may helps and makes you see the completion. If not it helps to host the game. So far i can't remember a host who hasn't got the completion.

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But don't worry. You still can play all the other levels as long as the host has them unlocked ^^

broken valley
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alright thanks ! i'll try that instead !

winged lynx
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Got a friend where his text is illegible on his native resolution

proper grove
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Hi @winged lynx do you have a screenshot for me`?

winged lynx
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Lemme grab it

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The FOV slider is a good example

proper grove
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The resolution is 1366x768 is he playing on a laptop?

winged lynx
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That's just his monitor

proper grove
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yeah i do not have to much problem reading this, but i think i see what you mean.
First off all put the visibilty in "HUD" to 100%

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also turn off HUD scewing

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i also know that these screens sometime are made really cheap and look awful.

winged lynx
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We'll see how it goes here

proper grove
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Keep me updated ^^

winged lynx
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That's a screenshot btw. It's not a picture of the screen

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so it's an internal application issue not his screen for sure

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Looking like it's not helping with the main menus, It might help with in game fonts

proper grove
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i know, but to the problem that it is a pretty low resolution, the screen doesn't help with the problem ^^

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also he should try exclusive fullscreen

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it also helps with FPS ^^

mighty cipher
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What does it do?

proper grove
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basically normal fullscreen.

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it gives the game "higher priority"

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in windowed mode, many programs keep updating themself in the background which causes resources go to waste

mighty cipher
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Ahh, that makes sense.

proper grove
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and of course way more stuff that i suck at explaining xD

dire pumice
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I'm getting occasional audio skips in GTFO

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is this a known issue?

proper grove
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Hi, yeah this one is known, but could you tell me your hardware and where you get them?

mighty cipher
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You don't have your tech support name now :(

proper grove
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yeah i changed it, i still have my perfect spelled status though ;)

round mesa
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Hey! I was just wondering if someone could possibly help me out, maybe it's a simple reinstall but with the new patch (rundown 3), i've been having a lot of connectivity issues whenever I try to play and get dropped. I am able to reconnect to the lobby and finish the mission but it's just a small annoyance (also seeing others moonwalk for a while and their mics cut-out in discord). I've run speedtest and everything is working great and when I play other games I don't have issues.

proper grove
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Have you tried hosting a game?

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And from what region are you coming from?

round mesa
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Yeah and with no issues, it's only when joining someone

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NA

proper grove
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Ok.

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do you use a VPN?

round mesa
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Not to my knowledge

proper grove
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ok then not :D

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did you try different hosts? If yes where the results different? When you host, do others get lag spikes or get problems?

round mesa
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When I've hosted no ones dropped or experienced anything laggy. But I have tried different hosts and i still to tend to drop but sometimes more frequently than others

mighty cipher
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Somebody should pay Larvers for this Job he's doing.

round mesa
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Yeah seriously haha

proper grove
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naw i'm fine

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@round mesa are the hosts from the same region?

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or do you play with people all over the world

round mesa
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I only search in the NA department of the discord...so if theyre from another country... i don't know lol

proper grove
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mhhh. it could help to disable the firewall and antivirus, it's maybe some connection thing that get's blocked. I mean its also good if you follow the steps in #bug-reporting

round mesa
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I'll take a look now at my firewall and stuff and make sure its heading through, after i'll go through bug reporting. If anything do you think a reinstall would fix it possibly?

proper grove
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I mean it's always worth a shot.

#

?t fix

blissful pebbleBOT
#

If you are having an issue with the game please perform the following steps. This will often times fix the issue. If that doesn't work try the steps in ?t fix2

Perform the following steps:

  1. Uninstall game on steam.
  2. Press the Windows Key and the R key at some time. This will open a "Run" dialog.
    PL Inside put the following in:
    %userprofile%\AppData\LocalLow\
    PL Press enter. A new file explorer window will open.
    PL Delete the folder called: 10 Chambers Collective
    PL Repeat same steps for following:
    %userprofile%\Appdata\Local\Temp\
  3. Install the game
proper grove
#

but best to follow these steps, as these folders contain option etc. so you are sure they are causing any trouple. which could be.

round mesa
#

Gotcha, thank you @proper grove

unique crystal
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@proper grove Fixed it. I use DS4Windows to allow my computer to recognize my PS4 controller, just had to turn that off manually and it fixed the issue.

proper grove
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wait... you said you have no controller plugged in

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Ohhh

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nvm

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i'm stupid, it's almost 3am

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i'm honest, would have never come to this solution xD

round mesa
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@proper grove So I've made sure it goes through the firewall and antivirus, re-installed it with those steps from gtfo bot and played a match. I dropped once and also still had people moonwalking around as well as the discord bugging out. It's really weird cause prior to rundown 3 i never had an issue

sleek meteor
#

is the tactic where you put a sentry in a room full of sleepers but then closing the door between you and the room before they trigger intentional? my friend and i were trying to duo r3a1 and we've been cheesing the shit out of it, but we just wanna know if it's meant to be a thing or if it's a bug we should expect to get patched out.

wispy barn
#

that's an exploit that will get fixed

mighty cipher
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I'm getting frame drops every like 5 seconds, anyone knows the fix?

proper grove
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@mighty cipher what's your hardware ^^

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and Have you experienced them before? Or is it level specific?

viscid tiger
#

depending what it is it could be GTFO freaking out and needing a quick restart to your CPU overheating.

proper grove
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tbf: the game still need some work on this end. But it runs for the most people with out a problem. Sometimes it's just a setting that is causing trouble ^^.

If it's level specific it's good to know if it's a corrupted file that is basically causing problems while down-streaming from the host (or from the files).

mighty cipher
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CPU 3600

GPU RX 5700

#

Definitely not CPU, it's at 48°.

proper grove
#

that's the ryzen 5, right?

mighty cipher
#

Yes.

proper grove
#

ok, just wanna go sure ^^

mighty cipher
#

And it's not one level, I have it on all levels.

proper grove
#

that is also something you have to keep in mind, low temperatures are not always something good, as it could mean that the hardware is not used enough.

wide zealot
#

imagine you have to tickle out the information of users that do not want to share further info but prefer to write vague questions

proper grove
#

i don't mind it ^^

#

some do not have enough knowledge or are unsure ^^

wide zealot
#

young padawan, time will change. trust me

proper grove
#

naw, i do stuff like this for over 10 years.

#

ok, back to topic

#

@mighty cipher can you tell me what your Advanced settings are please?

mighty cipher
#

In A3 I did It was at 48% Usage. I've honestly have no idea with it. I'm looking for suggestions, it's on other games as well. Not just GTFO.

#

I'll check

proper grove
#

@wide zealot please do not tag any emojies to comments of users.

mighty cipher
#

Dick move Wooza :)

proper grove
#

oi!

wide zealot
#

then why are emojis reactions allowed in this channel ? 😛

proper grove
#

this is not the place to discuss this, if you have questions according to Discord settings or anyhting you can ask anything in @rose thicket this channel is only for the techsupport. Please stop it now ^^ it does not help

mighty cipher
#

Max render queue frames: 2.
CPU culling workload: Small.
Target frame rate: indefinite.

I've noticed when I put my CPU on small workload it performs better. Then at times it works better with when you put the CPU culling higher.

#

It honestly varies a lot. Sometimes higher can work better, then at times smaller works worse.

proper grove
#

I would suggest you try to put it on extreme, and the max render frames to 0, restart the game, and see how it effects your game.

mighty cipher
#

I've done that. It worked well, but then it stopped working as well.

#

I honestly think it's my PC.

proper grove
#

did it start to framedrop after a certain time?

mighty cipher
#

Sometimes.

In some matches it's continuous from the start. In some others, it happens after a certain amount of time.

proper grove
#

ok. What fullscreen mode do you play on?

mighty cipher
#

Exclusive full screen.

proper grove
#

ok, what about the usage of your hardware? Could you check if the GPU or CPU hits 100%?

mighty cipher
#

My GPU regularly hits 100% mostly. Can maybe dip down to 90%.

My CPU hits 20% to 40% in game and varies. While today, it was at 48% which is one of the highest I seen.

proper grove
#

ok, give me a second ^^

#

Do you have G-sync by any chance?

mighty cipher
#

Freesync monitor with a G sync compatible hardware?

#

I've got a freesync monitor.

proper grove
#

Do you have it enabled?

mighty cipher
#

Nope, I've disabled it a bit. It doesn't make much of a difference with it on anyways.

proper grove
#

Ok. You also play on normal 1080p resolution, right?

mighty cipher
#

Yep.

#

I'm going to do a small wave on A3 real quick. So I set it to extreme and queue frames 2. It's working smooth although when I played today, it was on the same settings and was bad.

haughty dagger
#

Ive also experienced the same stutter evey 30s or so, with all relevant temps never breaking 60*. The behavior is consistent between map restarts, but vanishes on client restarts. It takes several hours for it to appear, if at all. If the host experiences it, everyone else in the party generally feels it as well. In that case, everyone restarts client and it generally behaves.

#

Although, its possibly a different issue from doc.

worthy scarab
#

im having issues specifically on A3. I've submitted a bug report, but maybe you guys can help me sort this out.
Screen freezes randomly and then the game crashes.
3700x
2070ftw on 446.14 (most current) driver
win10 pro fully patched to feature version 2004

Have verified game files, completely uninstalled and cleared out temp files then reinstalled multiple times

all settings are on defaultEXCEPT vsync...if i have vsync off it crashes almost instantly just booting up the game.

Any thoughts?

halcyon moss
#

My friend is getting an error when he launches the game, and he had steam check the game files but is still getting this:

#

Any ideas?

#

was hoping to not have to uninstall

proper grove
#

Hi. The game is about 3Gb big. He should apply the fix to be sure nothing further happens

#

?t fix

blissful pebbleBOT
#

If you are having an issue with the game please perform the following steps. This will often times fix the issue. If that doesn't work try the steps in ?t fix2

Perform the following steps:

  1. Uninstall game on steam.
  2. Press the Windows Key and the R key at some time. This will open a "Run" dialog.
    PL Inside put the following in:
    %userprofile%\AppData\LocalLow\
    PL Press enter. A new file explorer window will open.
    PL Delete the folder called: 10 Chambers Collective
    PL Repeat same steps for following:
    %userprofile%\Appdata\Local\Temp\
  3. Install the game
teal crest
#

the security analyzer for the alarm doors in the first room in R3B2 like to wander a full 20 seconds before deciding to put down analysis zones.

proper grove
#

You mean the bioscans?

teal crest
#

yeah

proper grove
#

Sometimes they wander a lot, yeah. It's a little RNG :'D

teal crest
#

on top of that it likes to turn back on itself and then do a full circle of the platforms

proper grove
#

Yes, that's also a thing the bioscan loves to do :'D

#

but that's the randomness.

teal crest
#

it's not fun when the beginning of your run get's fucked by RNG

proper grove
#

I get your point ^^ The devs testing some stuff and want to improv on the feedback. I'm sorry that you had this bad experience, but i hope your next run will be better. If you have more questions about the game or need help you can look in #gtfo-related-questions.

#

Maybe someone can give you some tips how to win with this RNG ^^ And don't worry, everyone has bad RNG sooner or later.

teal crest
#

TFW it happened 3 times in a row

proper grove
#

Ah darn it! That is unfortunate. I hope you will have more luck next time. Or maybe you find a tactic to win even with bad RNG 🤔 I believe in you!

heavy thorn
#

Extremely occasionally, I will fall through the floor in a specific part. Is this a known bug?

wide zealot
#

maybe there is a missing collision on a texture which will result in falling down (or walking through) depending on how the texture is placed. Probably is helpful to make a screenshot of where this spot is and make a bugreport

potent pollen
#

does anyone have really bad microstutters in r3c1?

proper grove
#

Hi @potent pollen Have you tried to change the host first? Or did you host the game?

potent pollen
#

hmm i havent, was not aware that affects stutters

proper grove
#

It's desync.

#

As the games uses peer2peer which means the host kind of acts as the server, and if the connection isn't stable enough you get lag.
and some other stuff that also can cause FPS drops, like problems when you downstream necassary sync data from the host etc.

potent pollen
#

interesting, i thought the unstable server only causes rubberbanding and hit reg issues

#

would you take host stability over ping?

proper grove
#

i mean the problem can be caused by something else of course ^^ But before we try to fix a problem that is may not there i just want to be sure ^^

#

For me ping is not that important. As long as it isn't over 250 i can play this game, but there is no way to see the ping (yet).

potent pollen
#

cool thanks a bunch

proper grove
#

as i play with friends from all around the world i can tell you that it isn't to bad

#

No problem, tell me if this doesn't fix your problem ^^

potent pollen
#

i give it a go later haha

proper grove
#

Stay awesome!

stark narwhal
#

So far on this rundown I've had on 3 separate occasions my completions not get counted. And im starting to get pissed off with having to repeat levels. Anyone got a fix?

haughty dagger
#

@stark narwhal do you alt-f4 the game often?

stark narwhal
#

never

#

ive made a habit of taking a picture showing it showed up before i quit the game. and it is still doing it

unique blaze
#

@stark narwhal are you up to playing a match to hunt the cause

#

?

#

we can do A1 quick

proper grove
#

Check if VPN are involved @unique blaze sometimes they are causing trouples as some provides block certain features, also can be with some anti virus or firwalls ^^ And thanks for helping so much <3

unique blaze
#

will do, and of course!

#

Maxx did you have VPN, A-V, or fire walls on like lavars mentioned?

#

i could try with mine on

wispy barn
#

Who your ISP is will also be helpful

unique blaze
#

I know for a fact that VPN can seriously drop latency by 100's of ms, at least when i use it

stark narwhal
#

im down for a test game. I dont use a VPN. And I have rules for GTFO on my firewall.

unique blaze
#

ok i'll host

#

gimme a second

#

what level have you not completed?

stark narwhal
#

I lost my B2 completion but we can test run an A1 game

unique blaze
#

if you could also post your dxdiag (go to windows search and type that in) then "save all information"

stark narwhal
unique blaze
#

thank you

stark narwhal
wispy barn
#

thanks, looking

cunning pivot
#

ok so there is a game breaking bug with the game that makes my computer mouse show up in the game even if the in game mouse is visible and sometimes the computer mouse dissapears and sort've locks in my last action for example if im shooting down a hallway and the freeze happens i cant stop shooting until my mouse shows up again
[2:27 PM]
ive tried game restarts, changing screen from fullscreen to windowed alt tabing and all the sorts
[2:27 PM]
also its been happening since yesterday

cunning pivot
#

please help cause its a serious problem

magic grove
#

Does anyone have the No Network Connection error when you are connected to secure wifi

#

I restarted GTFO and steam and I still get the error

scarlet knoll
#

I have it to, king.

wheat root
#

3 kings

magic grove
#

is there a way to fix this atm??

alpine walrus
#

got the same problem as well

onyx oasis
#

same

alpine walrus
#

testing the uninstalling and folder deleting thing ive seen people say to try

proper grove
#

Hi everyone.

#

Please be sure the game is up to date, the best thing to try is first to restart steam

#

sometimes it has it's own head :D

tame cypress
#

Im currently Verifying my file integrity to see if something happened with that

wispy barn
#

network connection error is going to be because of steam

#

nothing you/we can do but wait for steams servers to stabilize

proper grove
#

probably steam summer sale :'D

tame cypress
#

didnt a bunch or sales start today?

proper grove
#

^

magic grove
#

should we restart steam and close it when its in the tray applications?

sacred vine
#

Im currently Verifying my file integrity to see if something happened with that
@tame cypress a friend of mine verified the files too and still has the same problem

#

guess it's steam's fault xd

magic grove
#

prob

fading basalt
#

ok i have network connection pb ..so it's steam?

proper grove
#

i'm checking at the moments, and it seems like it's because many people want to look for the best deals, so the servers are a bit busy.

alpine walrus
#

basically: Nothing can be done, just sit and wait it out

magic grove
#

can you buy steam games with your steam points

sacred vine
#

nop

magic grove
#

are the points just for the backgrounds and emotes and what not

alpine walrus
#

yeah

fading basalt
#

or sit and play offline game 🙂

alpine walrus
#

this timing sucks, literally picked it up today after eyeing it for a while

fading basalt
#

no luck , sure

scarlet ferry
#

how long i need to wait till gtfo can connect to steam? it says im disconnected

earnest scroll
#

i also have connection error 😦

wispy barn
#

network connection error is going to be because of steam summer sale
nothing you/we can do but wait for steams servers to stabilize

scarlet ferry
#

yeah, we know

#

no ideas how long?...

earnest scroll
#

stupid sales lol

wispy barn
#

Gonna have to ask steam on that one

earnest scroll
#

aight, grab your torches and forks

hard bramble
#

how come that when i bought the game and started it it says i need to have connection while at the same time i do have connection

gray nexus
#

@hard bramble Steam sale just started, too much lag

hard bramble
#

aaah to bad

#

i was thinking maybe i need to update ma geforce

#

so im doing that now

#

i think the geforce was the prob

#

but tnx dawg

earnest scroll
#

works for me again

scarlet ferry
#

hello there, IM IN

earnest scroll
#

ITS HERE*

scarlet horizon
#

yeah, it works \o/

viral sequoia
#

last day i was play and my health was 4000 is that glitch or the players im playing with are hackers?

wispy barn
#

That's someone playing unfairly

proper grove
#

damn d0c. you are fast

#

:D

viral sequoia
#

i know that was rly cheap win

#

the problem is the 4000 hp was in 2 mission

#

A1 and A2

wild urchin
#

hmm

#

why? its A1 and 2

viral sequoia
#

idk

full aspen
#

theyre cheating

wild urchin
#

easy levels too

edgy pendant
#

Imagine being so bad at the game you cheat on A2 XD

paper fable
wild urchin
#

@edgy pendant ikr

hard bramble
#

what doeseatch syrisch do ?

mighty cipher
#

Are you referring to the syringe? If yes check #bot-commands

hard bramble
#

yeah

#

tnx

cunning pivot
#

ok i seriously need help here its been showing my normal computer mouse in game and when it finally disappears it freezes all my movement

#

its ruined way to many games and i have no idea why its happening

proper grove
#

Mhhh. That is really weird. Do you ahve any recording software or any programm that uses overlays?

cunning pivot
#

no not on my computer

#

but i can use screen share

proper grove
#

Oh sorry, it's 6 am and i go to sleep soon :'D

#

Have you tried the fix?

#

?t fix

blissful pebbleBOT
#

If you are having an issue with the game please perform the following steps. This will often times fix the issue. If that doesn't work try the steps in ?t fix2

Perform the following steps:

  1. Uninstall game on steam.
  2. Press the Windows Key and the R key at some time. This will open a "Run" dialog.
    PL Inside put the following in:
    %userprofile%\AppData\LocalLow\
    PL Press enter. A new file explorer window will open.
    PL Delete the folder called: 10 Chambers Collective
    PL Repeat same steps for following:
    %userprofile%\Appdata\Local\Temp\
  3. Install the game
cunning pivot
#

no not yet but ill try it

burnt sequoia
#

Can anyone tell me how to turn off this trash Layered writing/image effect - i tried setting the hud pixel effects/hud skewing to 0 like ive seen suggested everywhere but it doesn nothing ?

bleak relic
#

Do you mean shadow on the letters?

#

If so, I am afraid you can't.

#

(Not to my knowledge)

wet trellis
#

I'm getting a Dsik Write Error every time I try updating the game

#

DIsk*

proper grove
#

@wet trellis sorry for the late asnwer, can you send me a screenshot of this error please?

wet trellis
#

I verified my game files and rebooted my pc and it’s working fine now tho

proper grove
#

Oh ok.

marble mauve
#

@unique blaze hey you helped me with an issue the other day and asked for screenshots

#

sorry it took so long to reply

#

This was the conversation

#

@unique blaze here is screenshots of how it looks

unique blaze
#

Excellent that you! And no worries about the time! Real life and such comes first!

#

thank you*

#

Ok this is perfect quality and is what D0c thought. It's the "drop-shadow" effect

marble mauve
#

my native resolution is 1366x768 but i dont/cant see if that is an option ingame

#

is there a way to fix it? cuz that is after turning off hud skewing and opas.

#

turning up opas*

unique blaze
#

basically there's a translucent-like font behind the first one that's making it look funny

marble mauve
#

yeah

unique blaze
#

it's something we'll have to get an option to turn off for. I'll tag D0c here so he can put it on the list.

#

@wispy barn

marble mauve
#

thanks. it doesnt effect me in game. just in the menus

wispy barn
wet trellis
#

Hey I’ve heard that connection problems are regular rn cuz of the steam sale right? Cuz my game won’t connect to the internet even though my pc is connected

unique blaze
#

oh ok.

marble mauve
#

i appreciate the assistance

unique blaze
#

no problem! I'm sorry I can't give you more advice

wet trellis
#

It was working fine yesterday though. It crashed while I was playing it this morning, and since then I haven’t been able to get it to connect

proper grove
#

@wet trellis you always can try

#

?t fix

blissful pebbleBOT
#

If you are having an issue with the game please perform the following steps. This will often times fix the issue. If that doesn't work try the steps in ?t fix2

Perform the following steps:

  1. Uninstall game on steam.
  2. Press the Windows Key and the R key at some time. This will open a "Run" dialog.
    PL Inside put the following in:
    %userprofile%\AppData\LocalLow\
    PL Press enter. A new file explorer window will open.
    PL Delete the folder called: 10 Chambers Collective
    PL Repeat same steps for following:
    %userprofile%\Appdata\Local\Temp\
  3. Install the game
proper grove
#

just to be sure ^^

wet trellis
#

Thanks

candid delta
#

hey anyone know why my friends gamecrashes when anyone hacks something in game?

#

nvm he just verfied files and one failed to verify so its all good now i think

static pilot
#

I don’t know if this is true or not but I feel like the blood splatter causes my frames to drop.

deep iron
#

Anyone managed to get past the Network Error: No Connection problem?

proper grove
#

@candid delta @static pilot @deep iron
I would recommend to apply the fix first.:

#

?t fix

blissful pebbleBOT
#

If you are having an issue with the game please perform the following steps. This will often times fix the issue. If that doesn't work try the steps in ?t fix2

Perform the following steps:

  1. Uninstall game on steam.
  2. Press the Windows Key and the R key at some time. This will open a "Run" dialog.
    PL Inside put the following in:
    %userprofile%\AppData\LocalLow\
    PL Press enter. A new file explorer window will open.
    PL Delete the folder called: 10 Chambers Collective
    PL Repeat same steps for following:
    %userprofile%\Appdata\Local\Temp\
  3. Install the game
forest hound
#

is this the go too

#

i just wanna make sure just in case

proper grove
#

It fixes the most problems, and if it isn't a known problem it is better to see if this fixes the problem before you try stuff that takes more time than just these steps ^^

forest hound
#

alright also

#

for the second part "%userprofile%\Appdata\Local\Temp" i cant find 10 chambers

proper grove
#

that is ok. Then you can ignore this step ^^

forest hound
#

ty

forest hound
#

question now for my laptop cause ia sekd earlier but in the wrong channel

#

asked*

#

i feel like my game is heavily lagged

#

at times

#

give me one minute to share my specs

#

OS: Windows 10 64-Bit
CPU: Intel Core i7-10510U @ 1.80GHz / 2.40 GHz
RAM: 12GB
HDD: (IDK)
GPU: NVIDIA GeForce MX250
DirectX Version: DirectX 12

#

i cant figure out my hdd (im kinda dumb at that)

#

but everything else was a simple search

edgy pendant
#

You turn your settings down and try that yet?

forest hound
#

i did that now i am running a ga,me

#

before i deleted everything and re installed the game im seeing a rate of 25 now before it was 20/19

#

im dropped to 20 rn but to eb fair im on a foggy level

#

im gonna go back to R3A1 r

#

to see how it looks

#

in FR

edgy pendant
#

I'm not a computer person so I can't offer much support. Have you done all the normal stuff like checking if something else is eating up all the processing power?

forest hound
#

OH

#

wait you just reminded me

edgy pendant
#

Of?

forest hound
#

well

#

i switched my laptop to put the power towards the processor

#

and now im trying to put GTFO as a prioriyt

#

so it can recieve full funtionality

#

i dont remember how though

proper grove
#

@forest hound Hi, Your CPU and even your GPU (processor and graphics card) are below the recommended. The GPU is pretty fine, but the CPU is basically underperforming a lot.
As i understood you get around 20FPS?

#

@forest hound do you have the precise model of this laptop? I wanna check something, as some laptops are shipped with limited CPU/GPU. But that really depends on the model etc.

forest hound
#

one sec

#

System Model HP ENVY Laptop 17m-ce1xxx

forest hound
#

if this si what your looking for

edgy pendant
#

Oh. I'm blind. Your very below the recommended stats for the game.

proper grove
#

i mean not VERY low. but low enough. If i'm correct the GPU only has 2gb which limits itself by a lot

mighty cipher
#

@forest hound Very below the recommended specs. Even if you had more powerful hardware, it will still have issues in terms of FPS.

proper grove
#

We are trying some stuff to see if it runs ^^

#

sometimes recommended specs do not mean that it won't run but often only stuff they could test and it ran good enough.

#

And Hardware can be weird by it's own ^^

edgy pendant
#

I mean.. I used to go into the render settings and turn stuff down manually when I really wanted to play Dark Souls 3 on a laptop.

#

Beat the whole game multiple times on 20 fps XD

proper grove
#

I think the most started with really bad hardware ^^

forest hound
#

lol

#

I mean

#

my FR went from 19-22 to 21 -24

#

I call that big brain

proper grove
#

hahaha :'D

safe dune
#

Hey boys yesterday made A1 and A2 logged back on today lost both of them like i never made them is it normal ?

proper grove
#

No this is a known issue, they are working on it.

safe dune
#

is there anything i can do or do i have to redo them

proper grove
#

Basically it's the best to redo them, but you don't lose anything if you do not have them completed. You still can play the next ones when the host has them unlocked.
It would be nice if you could send me your logs (how-and-where you can find in #bug-reporting).

safe dune
#

Ok will do thank you

proper grove
#

Thank you very much!

random tinsel
#

There is no tech support

#

It is all a lie.

proper grove
#

Hi! please only use this channel for technical support

gaunt mirage
proper grove
#

Yes i do

gaunt mirage
#

Oh no, my free time is over. Well, back to my techsupport room. Cya everyone!
you left General chat because you thought someone needed help but it's just Muppy.
now that you said goodbye to everyone in general chat, is it too awkward to come back and say you got pranked by Muppy?

proper grove
#

No.

#

it's a joke.

#

As i'm always here, people said i'm stuck here, and now i go to general and make the joke that i only have 10 minutes free time

gaunt mirage
#

i see

outer sorrel
#

When aiming down sights/scope the game randomly and automatically cancels out of aiming. Has anyone heard of this issue? I don't see anyone mentioning it, but my wife and I both have this issue.

#

At first I thought it was a mouse issue but since we both experience it I think it might be the game

proper grove
#

@outer sorrel In the options there is an option to toggle aim.

outer sorrel
#

Yeah, I have it on, but it will exit aim without any input from me at random times. Even when standing completely still.

proper grove
#

Mhh let me check the logs.

outer sorrel
#

Thank you

proper grove
#

Ok, i can see the problem is reported.

outer sorrel
#

Ok, will wait for fix or other news. Thanks

vast ruin
#

Hi team, wanted to see if anyone has run into these issues on R3A3:

  1. Using a medkit would return everyone to 100% health every time without fail, no matter who used it
  2. One person's screen went completely black with the exception of UI elements.
vagrant sequoia
#

im curious

  1. someone used the medkit on themselves and everyone got healed and unlimited times ?

  2. was passing through a door ?

unique blaze
#

@vast ruin yes yato it see that's a little vague. if you can give us more info we can help.

#

i'm not seeing anything on the jira about everyone getting healed. was the game laggy? because that sounds like a desync

vagrant sequoia
#

ezzy do you rember once when i said that i got healed and no one was near me
on a2 ?
this might be the thing of the 1)

vast ruin
#

It was just the person who got healed who got bumped to 100%

#

There was one person when we were playing the game previously who was having connection issues and we didn't reset the lobby

#

2 was just as soon as we started phase 5 of 6. As soon as we pressed enter on the terminal, it went black for him

vagrant sequoia
#

was like a small circle to full cover screen ? or insta cover

vast ruin
#

The UI elements were there, so chat, reactor countdown, etc. Just the actual game (I guess?) was black

vagrant sequoia
#

yeah but still that person didnt said anything like it went from a black circle to cover the screen or it juat poof the screen

vast ruin
#

just poof

vagrant sequoia
#

and the medi do you know how much health he had before the medkit and how much uses of medkit he used ?

vast ruin
#

a single use

#

we still had uses left over

#

It was all of us. Not just one person

vagrant sequoia
#

oh everyone got healed to 100%

vast ruin
#

So, if someone healed you, no matter who it was, you got 100%. Not the whole team. Everyone still needed healing individually

vagrant sequoia
#

oh okey i understand now

unique blaze
#

sorry was afk for a second.

#

The UI elements were there, so chat, reactor countdown, etc. Just the actual game (I guess?) was black
@vast ruin how long was it gone for?

vast ruin
#

until end of game. we died about a minute afterwards heh

unique blaze
#

so the healing and this medipack was just this one match?

#

If you see this again, could you get us screenshots/video?

vast ruin
#

I can get you a screenshot. He took one

unique blaze
#

excellent!

vast ruin
#

He might've gone to bed. It's 03:00 our time

unique blaze
#

no problem. when ever you can

vast ruin
#

Yeah. He's offline everywhere. Sent him a message on Signal so he should get it in whenever he wakes up.

unique blaze
#

No rush 🙂

vast ruin
#

he didn't save the image

#

Bleh.

#

So. It had all the UI elements. Chat, timer, health, ammo, etc. He could also hear audio still just fine. The game/level itself was just pitch black. Couldn't see anything, we could see him looking around when he was down.

vagrant sequoia
#

sad i have a question
the healing was around wich phase ?

vast ruin
#

The whole level

vagrant sequoia
#

but when it start happening

vast ruin
#

Just R3A3. Wasn't happening in R3A2.

#

But the whole level, anytime we healed

vagrant sequoia
#

also it consumed ? like 3 uses , using all 3 consumed or like infinity uses

vast ruin
#

Nope, just consumed 1 use

#

Still used up that use, just decremented one use of the medipack

#

And if it was the last use, it went away

vagrant sequoia
#

okey okey

vast ruin
#

We'll probably play again tomorrow night, so we will see if it happens again.

unique blaze
#

There's a known bug that does what you say about going black when passing through doors but it only lasts for a few seconds

vagrant sequoia
#

i believe heal can be a hack from someone
but the screen could be anything

unique blaze
#

he can try:

#

?t fix2

blissful pebbleBOT
#

If the steps in ?t fix didn't work, try the following:

  1. Make sure your computer has the latest Windows Updates.
  2. Make sure your Video Card drivers are up to date.
  3. Restart your Modem, Router, and PC.
  4. Make sure your computer is clear of dust, good airflow, and not overheating.
unique blaze
#

opps wrong one

vast ruin
#

re: I believe heal can be a hack from someone
Everyone I was playing with were IRL friends, unmodified game

unique blaze
#

?t fix

blissful pebbleBOT
#

If you are having an issue with the game please perform the following steps. This will often times fix the issue. If that doesn't work try the steps in ?t fix2

Perform the following steps:

  1. Uninstall game on steam.
  2. Press the Windows Key and the R key at some time. This will open a "Run" dialog.
    PL Inside put the following in:
    %userprofile%\AppData\LocalLow\
    PL Press enter. A new file explorer window will open.
    PL Delete the folder called: 10 Chambers Collective
    PL Repeat same steps for following:
    %userprofile%\Appdata\Local\Temp\
  3. Install the game
unique blaze
#

^ for the darkness

vast ruin
#

He says he was at a door when we pressed enter on the terminal

#

So might have just been coincidence

#

But the darkness never went away for over a minute

#

I forwarded him the cleaning steps

unique blaze
#

I hope that helps.. If this stuff happens again, please get some video of it. that would be really great. but if you can't screenshots will be good too

vast ruin
#

Yeah we'll try. Thanks 🙂

unique blaze
#

No problem! I'm sorry that with such limited info we really can't do that much.

#

If D0c comes back on he might have ideas.

#

He's probably sleeping right now though

vast ruin
#

I should be too... lol

unique blaze
#

get some rest 🙂

vast ruin
#

We'll probably be playing tomorrow so I'll ping back here if we have issues again or if we don't. I hope we do so we can get it fixed. Is there a way to get logs/would that even be helpful?

unique blaze
#

the logs can be very helpful.

#

actually that should have been the first thing i asked for 😛

#

you can post your current ones too

vast ruin
#

I'm looking to grab mine

unique blaze
#

take your time no rush. I appretiate you getting them.

vast ruin
#

There's nothing about health or medipacks in the logs 😦

#

Grabbing relevant logs for the level starting when we got into the lobby

unique blaze
#

yeah, but they will have other data that will point out why something like the health thing happened. if it was a desync. how did the desync happen, etc.

vast ruin
#

Man the Jira is so much nicer than my company's... ours is just bland and non-customized except logo lol

#

Filling out bug report right now

#

If you want logs directly I can PM them to you as well

unique blaze
#

excellent. thank you.

#

You can PM them to D0c or Lavars when they get back.

vast ruin
#

Ticket made.

unique blaze
#

thank you :3

vast ruin
#

Man, I need to go yell at our Jira team to make ours pretty... xD

unique blaze
#

if you get video you'll be able to upload it there too

#

if you need a place to host it

vast ruin
#

I have a web server I can upload to if necessary

#

I attached the log files, both just R3A3 and the whole shebang to the ticket. We had a few hours of R3A2 in there as well.

unique blaze
#

Thank you so much!

proper grove
#

Tltr?

abstract kayak
#

Is there a possibility that the key may not spawn in?

wispy barn
#

Key will always be there

neon tendon
#

I doubt. Query it then get to the zone and ping it

#

The name of the key is on the door you need to unlock with it

vast ruin
#

Alright. So we played again tonight @unique blaze @vagrant sequoia
We did not have the 100% bug. But a lot of the time when a particular person had refills, they would not decrement randomly. Like, sometimes they would, sometimes they wouldn't.

vagrant sequoia
#

do you have some , video, ss or the logs that you can share?

#

i think is the first time i've heard it

vast ruin
wispy barn
#

He deleted the logs

vast ruin
#

I just told him to look there, and there we none he said

#

In %appdata%\LocalLow\10 Chambers Collective\GTFO

wispy barn
#

He's lying. The issue you're experiencing is likely from unfair gameplay. If the settings and favorites files are created the rest of the logs would be there.

#

Was he host

vast ruin
#

I was host

wispy barn
#

Without logs there's pretty much nothing we can do

vast ruin
#

I know he has an unmodified game. He is an IRL friend I trust with my life.

#

And okay.

wispy barn
#

The scenario does not make sense for a bug

vast ruin
#

I have logs if that is helpful

vagrant sequoia
#

oh that can happen usually its like a desync loading how much ammo someone have it can happen with everything you have

#

even resources

vast ruin
#

He was able to refill himself after I swapped with a medipack and he picked it up

vagrant sequoia
unique blaze
#

@vast ruin D0c is right. It's impossible that there are no logs. You can send PM me yours at least.

wide zealot
#

ever played a game and after realized you have 3MB free storage on said drive?
write-protected the folder or parent (by accident) ?
Nothing in this digital world impossible

proper grove
#

@wide zealot sorry, what exactly do you mean :D

wide zealot
#

about the missing log files. While it's odd, it can have reasons

proper grove
#

it generated the others file, and also does write-protect not mean that the game can not create files into this folder.

wide zealot
#

true but i was saying folders not files (folders can have attributes such as write-protection as well)

proper grove
#

But this does not happen "by it's own" and if it happend because of something else, that would mean the old logs would be there at least 🤷‍♂️ But what ever, i'm just here to fix stuff.

mighty cipher
#

Hello.

#

I've got a problem here, I can't join or create a lobby in here.

wispy barn
#

ever played a game and after realized you have 3MB free storage on said drive?
write-protected the folder or parent (by accident) ?
Nothing in this digital world impossible
@wide zealot while it's technically possible to play if you disable write access to the logs folder, I'm getting 6-12 FPS, my CPU is 40% and GPU is 85% (at least gpu is normal range for playing). I get a initial unity crash when launching. However that can all be ruled out by the fact that earlier that day the gtfo_settings.txt file was updated meaning that the game had write access to the folder. The date on when the GeneratedIcons and Unity folders were created is before the favorites and settings file, meaning that on 3 different dates the game was able to write files, but other files are now missing, which means that someone deleted them (there should be files from 6/27 when the favorites was updated). If there was an issue with saving data, the existing files would be there. Someone is covering their tracks and deleted everything.

proper grove
#

I've got a problem here, I can't join or create a lobby in here.
@mighty cipher Be sure your game is up-to-date first.

mighty cipher
#

I've just dowloaded it.

proper grove
#

But you see the Rundown screen?

mighty cipher
#

Yes, the R3

#

But when i'm with a "friend"; it seems that the R1 is here.

#

It's not synchron.

proper grove
#

Can you clarify that?

mighty cipher
#

When i see the rundown.

#

It's the R3 period.

#

But when i "join" a bugged lobby, the mission choosen is the R1A3

proper grove
#

What happens if you host a lobby?

mighty cipher
#

It just return to the Rundown screen.

#

When I check the logs, it seems that the game can't synchronize itself with the server to make a lobby.

proper grove
#

Ok, let's start easy

#

?t fix

blissful pebbleBOT
#

If you are having an issue with the game please perform the following steps. This will often times fix the issue. If that doesn't work try the steps in ?t fix2

Perform the following steps:

  1. Uninstall game on steam.
  2. Press the Windows Key and the R key at some time. This will open a "Run" dialog.
    PL Inside put the following in:
    %userprofile%\AppData\LocalLow\
    PL Press enter. A new file explorer window will open.
    PL Delete the folder called: 10 Chambers Collective
    PL Repeat same steps for following:
    %userprofile%\Appdata\Local\Temp\
  3. Install the game
mighty cipher
#

I'm currently doing this.

proper grove
#

Awesome!

mighty cipher
#

It's easier with optic fibre.

proper grove
#

True #SuffersIn1,5Mb/s

#

:'D

mighty cipher
#

4MB/s

#

Now i launch the game ?

proper grove
#

yes pls ^^

mighty cipher
#

Ok

#

I create a lobby or something like that ?

proper grove
#

Also a yes pls, Just see if the same proble ocurs

mighty cipher
#

It doesn't work... :/

proper grove
#

Ok. Do you have a VPN?

mighty cipher
#

Nop.

#

I'm currently French.

#

This does this help you ?

proper grove
#

What provider do you have for internet?

mighty cipher
#

Orange

#

The strange thing is that i can see my friend lobby.

proper grove
#

Do you have you Steam name like here?

mighty cipher
#

But i can't join or create one.

#

Yes.

proper grove
#

Can you try to do a "normal" one

mighty cipher
#

But files are in UTF8

proper grove
#

Do it for the low-internet-gang :D

mighty cipher
#

I will try but, in logs it work well so i don't know x)

wispy barn
#

Where did you purchase the key from? Directly from steam, or something like greenmangaming?

mighty cipher
#

What.

#

It's actuelly working.

#

Wtf

wispy barn
#

oh it just started working?

proper grove
#

@wispy barn It's a problem with UTF

wispy barn
#

ahh yeah.

mighty cipher
#

Apparently, your game don't know how to use unicode letters in connection processing.

proper grove
#

They are working on a fix ^^

mighty cipher
#

But your files are in UTF8

#

I don't understand

#

XD

#

But thanks for the help

proper grove
#

tbh, me neither, but don't tell anyone :P

mighty cipher
#

For what ?

wispy barn
#

I just nudged the devs about that bug which is on our board. It'll be a nice one for us to get fixed.

proper grove
#

<3 Damn D0c, i appreciate you

mighty cipher
#

I love you

high crystal
#

on the 3rd alarm door of D1 we are getting the alarm sport desicronice for some of the party member "the red spot on the floor its not on the correct position"does anyone else have this problem?

proper grove
#

@high crystal Yeah, that is desync.

#

But normally changing the host helps a lot.

dull torrent
#

Changing host does not fix the issue for me personally outside of making me host of the lobby. The issue happens not only on the 391 alarm door in D1 but also on the 432 alarm door in A3.

sullen field
#

i ran into a bug, solo R3A2, had to do with a mine deployer, had 3 mines deployed, deployed a fourth and could not pick it up, accidently placed my 5th one, then could not pick up either regardless of what i was carrying. I walked away and back to the mines and still could not pick them up. Forgot to check my other mines. Had placed over 15 mines on my solo run upto this point which most of had gone off (other then the 3 mines i had still deployed)

#

I have some screenshots, trying to figure out how to get the logs

#

got logs and screenshots, I am going to hit the hay will check back sometime tomorrow, feel free to DM me

unique blaze
#

@high crystal @dull torrent could you both post your logs as mentioned in #bug-reporting please?

#

I'll add them to the bug hunting section as we're also having this.

dull torrent
#

If I play the levels again I can do that yea

#

I haven't in awhile

unique blaze
#

thx 🙂

#

got logs and screenshots, I am going to hit the hay will check back sometime tomorrow, feel free to DM me
@sullen field that would be excellent thank you

latent bluff
#

So I noticed i'm having trouble with my xbox one controller in GTFO.
It says I have crouch mapped, butI don't.
Then when I went into settings, I couldn't change the bindings.

proper grove
#

Hi @latent bluff Can you check the folder if it's "read only" and see if it fixes the problem?
Folder: C:\Users\Admin\AppData\LocalLow\10 Chambers Collective\GTFO
Setting:

latent bluff
#

it was read only. ill uncheck it and see if it does anything.

wispy barn
#

That's normal for the checkbox to be there.

#

What you may need to do is delete the settings file and relaunch gtfo so it recreates it then set the bindings

proper grove
#

Yes d0c, that is true, but i had someone who could fix the same problem with this ^^ And to my knowledge he had no other problems ^^

mighty cipher
proper grove
#

Hi! you try to start the beta. The beta is no longer playable. You now need to buy the game

wild urchin
#

Hmm

#

How interesting

proper grove
#

Sorry? Is there something i can help you with?

wild urchin
#

Nah. Just the beta stuff

#

Tho that does happen when steam goes down still

proper grove
#

Oh, before release they had an akpha and a beta "test version" which is no longer playable.
And yes. The same can happen if you have the wrong version or Steam has it's problem (sometimes local problems too)

wild urchin
#

Yeah. I’ve noticed my steam always needs to retry connection whenever it happens. But works fine after

ornate nebula
#

When I launch my game, the mouse constantly moves towards the top right of my screen, the problem is not with my mouse because ive tried unplugging it and it continues to do it, I've verified and uninstalled and reinstalled but it still happens. Does anyone know why or how i could fix this?

wispy barn
#

Do you have a game controller plugged in

ornate nebula
#

omg

#

lol thanks

wispy barn
#

heh no worries

haughty dagger
#

every time.

#

i remember when i had my racing wheel plugged in while i was playing dead space, took me half an hour to figure out it was my wheel.

mighty cipher
#

Why do people try and download the beta when the game is already out??

proper grove
#

@mighty cipher they got the key and thought it's a gift. It's understandable as you would get 4 keys for the beta

mighty cipher
#

Understandable^^^

high obsidian
#

Ngl i am sick of the (i do get its a beta but come on) inconsistencies with the game like it makes me wonder if the devs listen to what people have been saying the spawns are broken desync is shocking like come on man d1 one is unwinable due to how broken the level is

proper grove
#

Hi @high obsidian Sorry you feel this way. But i can tell you they are working on it a lot. And they are also experimenting a lot (that's why they have the Rundown system). The spawns are pretty consistence, of course bugs will happen. For the desync it's mainly the connection to the host, as the game uses Peer to peer, which means the host basically acts as a server. That's why you should always try to swap hosts. D1 was finished by some people from what i can tell, but i get what you mean ^^

If you have any certain bugs, you can share them. when you want to know how exactly feel free to ask or just check #bug-reporting.
p.s: a lot of things already got implemented or changed of the suggestion from users :3

high obsidian
#

i get that but like its been 3 weeks now give or take and ive had the same people say the same things in my chat

#

like a big striker spawning 2 inches away from you hows that fair?

proper grove
#

Yeah i totally get what you mean

high obsidian
#

i just dont understand how its not been fixed

#

ill cut the vod to show them like

proper grove
#

A game is not like writing one line and then a game is fixed. Bug fixing is (or mostly is) an endless progress. If you fix something on one end, it can break on another.

A big part of bug fixing is
-How does the bug get triggered
-is it consistent
-why does it get triggered that way
-how can it be fixed.

Frustration is a big part, but that's how early access works, if they could fix every bug, trust me, they would.
But sometimes it's not as easy as it sounds, specially with only 9 people :D But i can't explain stuff that good. But i hope you still will have fun.

Early access has these problems, and that's what early access is for.

haughty dagger
#

hey woah, d1 may be busted, but its still totally completely winnable.

wary shore
#

so just ran into an issue with a security door on the 5/6 part (R3A3 bolt) where only the lobby host could see the security scans while the rest of us 3 had to wait about 30 seconds before it showed up and trails up our end.

proper grove
#

That is desync, You guys should try to swap the host ^^

#

@wary shore

wary shore
#

ok, will rehost and report back if any other issues occur. Thanks again @proper grove

proper grove
#

Thank you ^^

unique blaze
#

You can google internet speed tests to see which one of you has the fastest connection and compare.

proper grove
#

It's also position, ping, packageloss...etc. xD

unique blaze
#

Sometimes praying to Ludvig helps.

proper grove
#

it always helps

#

in any case, right @carmine isle :P

wide zealot
#

I have to admit, the netcode in this game is not great... yet
Me and my buddies usually don't have desync issues but the enemies movement is very choppy, meaning they almost teleport when they move which makes shooting very annoying, especially when they are not running directly at you.
I am usually the host and I do have a decent enough fiber connection, I run some gamerservers at home which are usually at the time I play and other various stuff and I don't have an explanation for this behavior. Ofc myself, the host I don't have the issue but my buddies do. Some live quite close (one is probably connected to the same ISP backbone) and their ping is between 3ms to 80-100ms

proper grove
#

I play with someone from sweden, one from canada, one from texas... works very good. except when i host.

wide zealot
#

I am excited tho to see further improvements, it's not unplayable but a bit annoying for the eye

proper grove
#

My internet is trash :'D

wide zealot
#

we also tried with different hosts, it's often the same but not all the time. Usually I have to host tho cause I have the best quality

#

idk it's odd, it's also more of an issue when there is a wave approaching

#

My personal guess is that the engine runs into some issues with interpolation and such

proper grove
#

🤷‍♂️ tbh i don't know. maybe you can make a video, would be interesting to see.

wide zealot
#

Sure! I think I have one at home but currently at work

proper grove
#

No problem ^^ Have a nice day. The say shall be over fast :D

wide zealot
#

maybe it also got fixed, havn't played the newest rundown 😦

proper grove
#

🤦 <-- you deserve this :D

#

<3

wide zealot
#

😤 😘

unique blaze
#

You should send in your logs if this is reoccurring. there's also playfab and steam to consider as well. So if you keep getting the same thing over and over again. We might be able to take a look and diagnose

#

You can post em here.

#

or bug report it

final breach
#

Hi I love GTFO but the issue that I have with it is the audio seems to be reversed(ex: a player stands and shoots to the left of me and I hear the gunshots come from the right side of my headphones), and yes I have check to see if it is my headset ,but no I've tested this with my friends and they all have the same issue, but its not all audio is reversed,(ex: infected can be heard on the opposite side that the audio is coming from, but another player hitting a wall is coming from the correct side) is there anything that I can do to fix this

proper grove
#

Hi @final breach Sorry for the late reply, are you have a Recording of any chance for this problem

final breach
#

I just uninstalled and reinstalled the game it seem to fix my friends and my audio problems for some reason

red garden
#

hey guys i have a problem with my game its averaging like 30 FPS maximum eventhough i have core i7 7700 , nvidia GTX 1050 Ti , 16 gb ram , i even turned down the graphics and still the issue presists

#

can somoene help ?

proper grove
#

-Hi @red garden ^^

red garden
#

heya ❤️

proper grove
#

Can you send me screenshot of your settings please?

#

The settings and advanced

red garden
#

sure im not in the game rn , but ill open and send you a dm

proper grove
#

take your time

proper grove
#

@red garden
Problem: Low FPS
Solution: Magic :'D

red garden
#

@proper grove nobody : lavars: applies magic

#

ty bud ❤️

proper grove
#

:'D Have a nice one, and stay awesome!

blazing marsh
#

Is gtfo down? It keeps telling me and my friend that we need internet which we have

wild urchin
#

Is your steam good? Its based host side not on a server

proper grove
#

@blazing marsh Hi, can you tell me where are you from? and is your friend from the same region?

blazing marsh
#

Is it? My steam is working and everything

#

I'm in ohio and friend is in florida

proper grove
#

Ok thank you, give me a minute

#

Is it? My steam is working and everything
@blazing marsh ok, can you tell me if one of you or even both have a VPN?

blazing marsh
#

No vpn

proper grove
#

ok thank you. Since when does this problem occur?

blazing marsh
#

Just today, we played GTFO last weekend

proper grove
#

Ok, it may be a problem locally

blazing marsh
#

Weird

proper grove
#

I just saw some higher load on some regions, nothing precise though

blazing marsh
#

Alright

warm owl
#

I'm having a problem where my PC will power cycle after a few minutes of playing GTFO. Some things I've tried: verifying file integrity, rolling back/updating drivers, I'm currently reinstalling the game. I've gotten a few crash reports out of the windows reliability history panel. I'll take a screen shot and put it in chat, if anyone has any advice I'd appreciate it.
[7:20 PM]
Specs:
R5 2600
16 gb 3200 mHz
RX 480 4gb

proper grove
#

It says GraphicHook, can you check Device manager for me please?

warm owl
#

yeah

#

I can't find anything in Device Manager

#

I thought that the Graphics-Hook64.dll was a file within the game files?

proper grove
#

yeah i just wanna be sure ^^

#

You said you are reinstalling the game

warm owl
#

Ah ok

proper grove
#

?t fix

warm owl
#

Yeah, hopefully it'll do something

proper grove
#

ar darn

blazing marsh
#

I’m gonna try the ok restart pc

proper grove
#

Perform the following steps:

  1. Uninstall game on steam.
  2. Press the Windows Key and the R key at some time. This will open a "Run" dialog.
    :PL: Inside put the following in:
    %userprofile%\AppData\LocalLow\

:PL: Press enter. A new file explorer window will open.
:PL: Delete the folder called: 10 Chambers Collective
:PL: Repeat same steps for following:
%userprofile%\Appdata\Local\Temp\

  1. Install the game
#

@warm owl

warm owl
#

Oh ok, thank you, i'll do that

proper grove
#

Thank you very much.

mighty cipher
#

Lavars, you are a legend for being one of the few consistently trying to help/fix peoples problems.

jolly cargo
#

Howdy yall, trying to get into a game but im noticing i don't seem to have the join XXXX game box appearing.

#

alright after fiddling around with enough copy's and restarts it popped up.

unique blaze
#

it usually takes about 3 seconds to show especially if your net is slow. @jolly cargo

#

if it keeps happening you can try the directions Sravel gave just above

edgy pendant
#

@exotic urchin Check #rules number 12 regarding modding

true oasis
#

Yeah, you don't wanna talk about that stuff in this server.

exotic urchin
#

That's my bad, i'll find A more apropriate place to discuss then

green grove
#

game sometimes doesnt want to let me connect to a game after ive done a run

#

it just crashes during the loading sequence and continues to do so until a system restart

#

even that sometimes doest work

gusty beacon
#

anyone having issue with strong silent attack? I can do only normal attack, while i hold mouse button he do only classic attack

unique blaze
#

@green grove Sorry for the late response. Am i Understanding you right that you are eventually able to connect again? If so, check and make sure your firewalls, anti-virus, etc are not getting in the way.

#

@gusty beacon do you mean you cannot charge your attack?

#

can you post a video of what is going on?

mighty cipher
#

I'm having an issue where I try to join my buddies game and whatever I do everything starts up is normal at Falls and then it freezes and I get taken out of the game and then instantly brought to the GTFO Unity error and I don't know what's going on and along with that it also takes me to my home screen but it shows the application still open

green grove
#

eventually im able to usually after either restarting steam or my pc i checked my firewall and gtfo is allowed through it and my anti virus has my entire steam folder excluded from checks i added gtfo just to be sure though

edgy patrol
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how to reset to default settings

high obsidian
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Can we please get some confirmation that these bugs on D1 are getting fixed because it is getting beyond a joke now

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like i am starting to loose my patience with this game i just seem to think the devs aint doing anything at all to fix it

haughty dagger
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they're about to enter national month long holiday mode, don't get your hopes up.

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but i am equally frustrated with the strangeness of d1.

high obsidian
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its so inconsistent and it begs me to believe the devs aint listening, like two weeks ffs

haughty dagger
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its a small dev team, in an early access game, keep your shorts on.

unique blaze
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it is just 9 guys working full time on fixing bugs, making tools, upgrading the engine, and creating rundown 4 at the moment

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@high obsidian @haughty dagger can you both elaborate on what bugs exactly?

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being vague gets us all no where. the more specific you can be the better.

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@mighty cipher try this:

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?t fix

blissful pebbleBOT
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If you are having an issue with the game please perform the following steps. This will often times fix the issue. If that doesn't work try the steps in ?t fix2

Perform the following steps:

  1. Uninstall game on steam.
  2. Press the Windows Key and the R key at some time. This will open a "Run" dialog.
    PL Inside put the following in:
    %userprofile%\AppData\LocalLow\
    PL Press enter. A new file explorer window will open.
    PL Delete the folder called: 10 Chambers Collective
    PL Repeat same steps for following:
    %userprofile%\Appdata\Local\Temp\
  3. Install the game
mighty cipher
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@high obsidian With a small development team like there's. That's a lot of work they are doing. They are not like a triple A or even a double A devoplment team. They can't focus on it. And they are not going to update R3 anymore. This is so they can focus on creating new content and fix some bugs for each maps and previous bugs for R4. They littrerly have 2 programmers for all of this and it's insane how they can make a game like this with 2 coders. And they do listen to feedback, mostly from bug hunters.

unique blaze
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And they are not going to update R3 anymore.
@mighty cipher where are you getting this?

haughty dagger
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Idk Damians problems, but my gripes are the ninja spawns, and how the wave spawns interact with the level in general, and with the turret fix, the change in difficulty balance of the level. The inconsistency of the wave spawns are annoying in the sense will they spawn on top of us or in the next room. Ive had other non repro bugs happen in d1, that just make the level feel strange, and seem to be exasperated by desyncs.
Invisible tongues and such. It feels like d1 is prone to more desyncs for some reason.

unique blaze
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i see. have you made bug reports with your logs?

mighty cipher
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I just remember a few guys talking about R4 and R3 bugs in the chat. Can't remember when 🤷 I just assumed they were right since it was confirmed that they wanted to patch some bugs up before they went on holiday break.

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So it just makes sense.

unique blaze
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@haughty dagger this stuff is known. but if you're not making bug reports they don't know the severity of the situation.

haughty dagger
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Im aware, i was asked to clarify my position.

unique blaze
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Now that i'vewoken up a little and had my coffee,@haughty dagger as far as the desyncs where are you having them? The large room, 391F?

haughty dagger
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Any time either the hosts connection couldn't manage perfectly, or before first blood door; you would get the immortal ghost enemies stuck in animations. I once had one stuck halfway into the first blood door, caused mines to insta trigger.

high obsidian
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Yeah I can specify broken spawns and spawn logic and heavy amount of desync, like literally you have to hope RNG is in your favour and these are bugs known about for the past two weeks!

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Heavy strikers are hitting through doors and their reach is far more than normal and DMG from them are broken to if anything they need nerd they deal way too much damage for the range they cover either that or lower their health it's way too unbalanced it's self

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And given the logic Oz just gave me there that the level is broken so if you can't beat it tuff they ain't fixing it? Sick sounds like tarkov all over again, sounds to me they need to hire more Devs to handle the work load of they can't

final breach
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I’m not sure if this is the correct place to put this it’s about D.D.o.S ing ...this is the second time I’ve been in the lobby and the host gets kicked from gtfo and the discord channel, then immediately after that someone takes their place in the discord channel and starts mic spamming ....I don’t know what to do about this

frail pier
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Hey, My friend has i5-7400 and GeForce GTX 1060 but he gets a lot of lag when playing, the problem shouldn't be internet connection since he has stable fiber connection

true oasis
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@final breach You might want to report that to @rose thicket.

unique blaze
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As Lord Nazo said, always report abuse to mod contact. Secondly, if you can video/audio evidence will be excellent help.

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@frail pier ask them to turn off vsync and turn their shadows to medium for now. and see if that helps

wispy barn
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@final breach If you know who's DDOSing, that needs to be reported to the authorities - Your ISP and the Police. If you think someone is abusing the voice channels, report it to our @rose thicket and our team will look into it. I doubt it's DDOS as that requires a serious amount of computers, just to kick someone off discord and the game for them to join and disrupt a voice channel, all that while risking jail or prison. Most likely the two are unrelated and the host just lost internet connectivity unrelated.

warped terrace
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my weapon will discharge at random without me pressing any buttons

mighty cipher
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Do you have a controller plugged in by any chance, or are you playing on a laptop with a big trackpad

warped terrace
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I play on laptop I dont use the trackpad tho

mighty cipher
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You might be brushing your hand accidentally on the trackpad which registers it as a left click