#gtfo-technical-support | GTFO | Page 16

old sluice Mar 31, 2020, 10:07 PM

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Having problems where other players are unable to join my lobby through steam or the clipboard code

proper grove Mar 31, 2020, 10:08 PM

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Can you join others lobby? and what happens if they try to join your lobby? ^^

old sluice Mar 31, 2020, 10:08 PM

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some lobbies, others not

proper grove Mar 31, 2020, 10:08 PM

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What happens when you try to join a lobby (that you can't join)

old sluice Mar 31, 2020, 10:08 PM

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nothing

proper grove Mar 31, 2020, 10:09 PM

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So when you get invited via steam, and you press "join". Just nothing happens?

old sluice Mar 31, 2020, 10:09 PM

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yep

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do you need to complete the first tier before being able to do the next?

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as in someone who hasn't done A1 can't do B2

proper grove Mar 31, 2020, 10:12 PM

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Oh you ca join peoples lobbies even if you haven't them unlocked.

old sluice Mar 31, 2020, 10:12 PM

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ok thx

proper grove Mar 31, 2020, 10:12 PM

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So no, you don't need them unlocked.

clear thorn Mar 31, 2020, 10:12 PM

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do you have this bug in rundown 002 ? >> each player see a different value of my shootgun sentry percentage

proper grove Mar 31, 2020, 10:13 PM

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Good question. Let me check.

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@clear thorn I will come back to you as soon as i know if this already a known bug ^^

clear thorn Mar 31, 2020, 10:14 PM

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@proper grove Thx

willow lance Mar 31, 2020, 10:15 PM

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anyone having problems trying to launch the game? mine freezes on launch with the steam notification on bottom right screen

proper grove Mar 31, 2020, 10:16 PM

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@willow lance Can you send me a screen? I think i'm able to fix it ^^

polar sluice Mar 31, 2020, 10:19 PM

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is anyone else having an issue with infinite loading

proper grove Mar 31, 2020, 10:19 PM

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Do you get it in the Dropdown?

polar sluice Mar 31, 2020, 10:19 PM

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ive already verified integrity

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no i get it on startup

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it soft freezes

proper grove Mar 31, 2020, 10:20 PM

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Ok, please give me a minute, i'm on another case. But will come to you in around 5 minutes ^^

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do you have this bug in rundown 002 ? >> each player see a different value of my shootgun sentry percentage
@clear thorn hi! This is a known bug! But thanks :3 Appreciate sharing

clear thorn Mar 31, 2020, 10:27 PM

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@proper grove ok thank for your help !

proper grove Mar 31, 2020, 10:27 PM

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Have a nice one! And don't die to often ;)

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@polar sluice
error: Game stuck on loading
Problem: Corrupted Settings file
Fix: replace with fixed Settings file

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If the game looks like this, it is probably a corrupted Settings File!

📎 unknown.png

proper grove Mar 31, 2020, 10:45 PM

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proper grove If the game looks like this, it is probably a corrupted Settings File!

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@willow lance
Error: Blackscreen on Startup
Problem: Corrupted Settings File
Fix: Replace with fixed File

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Working Settings file!

📎 GTFO_Settings.txt

proper grove Mar 31, 2020, 10:47 PM

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proper grove Working Settings file!

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my screen shows this when i try to join a lobby
@mighty cipher Hi! Did everyone downloaded the Hotfix that was released?

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Yeah, but did Everyone? ^^

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To be safe every one should restart steam and see if a update comes through.

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Are you the host?

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Can you hoist a single player game and see if it's working?

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Ok, can other people join you?

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Is it possible you can test that? because it does not have to be you who causes the bug ^^

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Sometimes it's a little tricky ^^

mighty cipher Mar 31, 2020, 10:54 PM

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Hi, is there a way to restart my settings? My resolution is too small and I can't reach the start game button.

📎 unknown.png

proper grove Mar 31, 2020, 10:56 PM

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x3

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Yeah.

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@mighty cipher
Error: Super small window
Problem: ???
Fix: Changed resolution to 720p via Settings file

lunar spire Mar 31, 2020, 11:06 PM

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Hello there, just wanted to report a bug we suffered las run, would this chat be the right place?

proper grove Mar 31, 2020, 11:07 PM

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What kind of Bug do you want to Report ^^

lunar spire Mar 31, 2020, 11:08 PM

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On A1, with the 2 cargos on the Extraction scan, when we reached 100% the Host got to the complete mission screen, but the other 3 members of the group got stucked inside the game. Enemies didn t try to hurt us but we couldn t end the mission.

proper grove Mar 31, 2020, 11:09 PM

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Ok, Yeah this is a known bug! But thanks for Sharing!

lunar spire Mar 31, 2020, 11:09 PM

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The scan showed yet 100% and the 2 cargo objectives where still inside the extraction

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Oh, sorry then :) and thanks for your time.

proper grove Mar 31, 2020, 11:10 PM

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No all good. Rather i get 20 times the same bug report than 1 that's never get reported ^^

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So you are all good.

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Have a nice one!

lunar spire Mar 31, 2020, 11:10 PM

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Hahaha nice then, keep the great work :D

proper grove Mar 31, 2020, 11:11 PM

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Keep being great!

stuck nimbus Apr 1, 2020, 12:08 AM

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Is the text in game supposed to be blury?

proper grove Apr 1, 2020, 12:08 AM

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Yes!

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But to be sure you can send me a Screenshot.

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So we don't oversee a bug or smth ^^

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@stuck nimbus

stuck nimbus Apr 1, 2020, 12:09 AM

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📎 unknown.png

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its most blury on the settings screen

proper grove Apr 1, 2020, 12:10 AM

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Yep looks like it is supposed to look ^^

stuck nimbus Apr 1, 2020, 12:10 AM

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alright

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thanks

proper grove Apr 1, 2020, 12:10 AM

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No problem! Have an awesome one ^^

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mighty cipher Apr 1, 2020, 12:32 AM

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https://steamuserimages-a.akamaihd.net/ugc/1020569817346965909/4DACC04DAC8082C6D1E8FD5D5C05F9A7EC1F044C/ these three sleepers have so far always spawned inside this wall

proper grove Apr 1, 2020, 12:32 AM

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Thank you! How often did that happen?

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And what level is this?

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nvm, it says top left x3

mighty cipher Apr 1, 2020, 12:33 AM

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Like 4 times

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All of our attempts

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They always got stuck

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It was door 721

proper grove Apr 1, 2020, 12:34 AM

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ok.

mighty cipher Apr 1, 2020, 12:34 AM

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We were getting the key for the big bad door

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They spawned in the wall above the door

gritty grail Apr 1, 2020, 12:36 AM

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anyone crashing multiple times during games?

📎 wut.png

proper grove Apr 1, 2020, 12:36 AM

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Hi! What hardware do you have?

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Looks like GPU driver is crashing

gritty grail Apr 1, 2020, 12:36 AM

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1700x, rtx 2070, 16gbs 3000mhz

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I updated driver already

proper grove Apr 1, 2020, 12:36 AM

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Ok, thank you.

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Give me a few minutes please ^^

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@gritty grail what resolution do you play on?

gritty grail Apr 1, 2020, 12:40 AM

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1440p

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1080p doesnt work either

proper grove Apr 1, 2020, 12:40 AM

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ok, thank you!

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Can you download the .exe in #bug-reporting?

gritty grail Apr 1, 2020, 12:47 AM

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and I send the bug report through bug tracker?

tacit stag Apr 1, 2020, 12:50 AM

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📎 unknown.png

proper grove Apr 1, 2020, 12:51 AM

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and I send the bug report through bug tracker?
@gritty grail Sorry for delayed answer.

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Make a Bug-report and attach your log files

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@tacit stag hi ^^ Can you give more information on where this happens?

tacit stag Apr 1, 2020, 1:25 AM

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This happened in the first room in one of the rage rooms of the R2-B1

halcyon zephyr Apr 1, 2020, 1:30 AM

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https://cdn.discordapp.com/attachments/664553656418566164/694703844088741907/unknown.png

slim spruce Apr 1, 2020, 2:28 AM

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Bug Report: I don't have the Join Lobby button! Anyone else know how to fix this? Same bug as: @spice parcel

proper grove Apr 1, 2020, 2:45 AM

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Did you played before and had the Join button? @slim spruce

slim spruce Apr 1, 2020, 2:46 AM

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No, this is my first time

proper grove Apr 1, 2020, 2:53 AM

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Ok, be sure you are following the steps correctly ^^

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#how-to-matchmake

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If the lobby is full you can not join and the button does not show too

fiery sage Apr 1, 2020, 3:31 AM

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Bug Report: I think this is due to the hotfix regarding "bloody doors," on R2B1, behind the bloody door for Zone 721, there appears to be an enemy that spawned behind the broken down door. I believe since they spawn in lines now instead of grouped in front of the door, it spawned out of bounds.

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Correction: he spawned in the wall above the door, and there appears to be multiple

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📎 unknown.png

exotic raptor Apr 1, 2020, 4:11 AM

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who tringa

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talk

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Cus my wife tripping

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" a convo doesnt mean i have to talk back"

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thonk

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Then thats just me talking to a wall lmfao

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@mighty cipher

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Come love me

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wrong channel

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lmfao

white kettle Apr 1, 2020, 5:47 AM

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where do i report bugs

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you can just open a door

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slap a sentry down and close it

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and it will clear a room without alerting anything

jade pine Apr 1, 2020, 5:52 AM

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Monsters in the walls? :'] anyone else?

📎 unknown.png

quasi mantle Apr 1, 2020, 5:55 AM

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yep

white kettle Apr 1, 2020, 5:56 AM

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yeppers

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my friend tried to be a hero, and now hes dying. is this what the devs want?

📎 unknown.png

velvet verge Apr 1, 2020, 10:37 AM

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📎 unknown.png

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i am tired

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restarted steam 10 times

round elm Apr 1, 2020, 12:05 PM

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Me and my mate had issues yesterday. There was a huge delay and lag between us. Is this a common thing now that happened with the new update or is it something on our ends. We thought it might have been our NAT type but we couldn't fix it in the end.

lone patrol Apr 1, 2020, 12:13 PM

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Anyone else's progress got lost today?

mighty cipher Apr 1, 2020, 12:15 PM

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I had this error yesterday, I changed my "download region" to Netherlands and its start working, but maybe its steam based

wide zealot Apr 1, 2020, 12:48 PM

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@round elm most likely just the internet going nuts. We had the same issue (frankly my buddy plays through mobile LTE connection) and when we tried later in the evening (when all the normies turn of their TV and PC) it was all fine again

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Also in general. If your GTFO (or whatever application crashes) and you don't know why, you can check the Windows Event Viewer:
Windows Key + R Key -> Type: eventvwr.msc -> Open Windows logs (left side) -> Open Application -> Search for the GTFO or sort by date and then check for "error" or "critical". Sometimes useful info can be collected, sometimes it's not useful unless you are the debugger of the application 🙂

short mural Apr 1, 2020, 1:02 PM

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sonic sand Apr 1, 2020, 1:02 PM

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😦

cloud isle Apr 1, 2020, 1:02 PM

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ReversedConfusedUlf

fossil dirge Apr 1, 2020, 1:02 PM

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round elm Apr 1, 2020, 1:02 PM

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I also get that. It takes a bit for me before it shows you your team

obsidian gale Apr 1, 2020, 1:03 PM

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Is there a fix for trying to join someone's lobby when there's no join button ?

fossil dirge Apr 1, 2020, 1:05 PM

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he deleted them lol

halcyon agate Apr 1, 2020, 1:05 PM

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6057_KnucklesSmug

obsidian gale Apr 1, 2020, 1:06 PM

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Oh

naive flax Apr 1, 2020, 1:22 PM

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Oh

lone patrol Apr 1, 2020, 1:23 PM

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I completed a1 yesterday, cameback today to see that the game reset my progress. Any fix?

naive flax Apr 1, 2020, 1:26 PM

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I cant join any lobby unfortuntely Im on my own now, ~~Guess I have to go Deathly Competitive Task~~ 👀

round elm Apr 1, 2020, 2:23 PM

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Still a huge delay between me nad my mate. He lags big time when we play it so I guess it's just him?

flat pollen Apr 1, 2020, 3:19 PM

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@lone patrol mine too

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But some of my friend's progress still available

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Maybe it has something to do with a VPN?
I've still the "network error, retying...".
I'm able to join the game with VPN (Start VPN, Start Game, Stop VPN)
Could that be a reason for that?

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@lone patrol Did you also use a VPN?

ivory dragon Apr 1, 2020, 3:33 PM

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idk what this is but why?

📎 unknown.png

lone patrol Apr 1, 2020, 3:34 PM

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no i didnt use a VPN

proper grove Apr 1, 2020, 3:34 PM

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Hi @lone patrol Check the pined messages ^^

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or #known-issues

lone patrol Apr 1, 2020, 3:35 PM

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sure

proper grove Apr 1, 2020, 3:35 PM

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Oh wait.

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It resets your whole progress?

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How much progress are we talking about?

lone patrol Apr 1, 2020, 3:37 PM

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only a1 not that bad

smoky tree Apr 1, 2020, 3:38 PM

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i was just playing r2b2 with some people and after a few rooms the enemies wouldnt move and none would spawn as well as alarm doors and extraction wouldnt work

proper grove Apr 1, 2020, 3:41 PM

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did someone finished the level?

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@smoky tree

smoky tree Apr 1, 2020, 3:49 PM

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no it

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it didnt work

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it showed the circle and then when we stood in it it dissapeared

proper grove Apr 1, 2020, 3:57 PM

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On what level did that happen? @smoky tree

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and did someone have a recording or similar?

rapid portal Apr 1, 2020, 3:59 PM

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I can't connect to server

📎 unknown.png

proper grove Apr 1, 2020, 4:00 PM

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Check the pinned messages here, or #known-issues

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:/ There are some workarounds, but non is guaranteed to work

royal plume Apr 1, 2020, 4:08 PM

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not able to join other games using a copy and pasted code, I don't see an option on the left of the rundown menu anywhere

paper fable Apr 1, 2020, 4:14 PM

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Has anyone else had issues with the wall screamers only being affected by the hosts' light source? We've played a few games and every time only the host could affect them with his flashlight.

smoky tree Apr 1, 2020, 4:55 PM

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@proper grove it was R2B2

prisma spoke Apr 1, 2020, 5:00 PM

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Still getting the Network Error, even after proxy refresh, vpn, restart, router restart, checking all ports.. :/

proper grove Apr 1, 2020, 5:10 PM

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Issue:
When starting the game you get the error "No Network Connection".
Resolution:
This has a few causes:

The game is having an issue connecting to PlayFab.com which is a service used for storing game data. This is likely an issue on their end or some regional outage. Please wait and try later, should resolve itself.
@proper grove

prisma spoke Apr 1, 2020, 6:29 PM

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I know that might be little bit mean but, ive been trying since the Update is out. Regularly atleast once per 2 hours..

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Not a Chance.

proper grove Apr 1, 2020, 6:48 PM

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Ok. In what country are you located?

sharp sable Apr 1, 2020, 6:48 PM

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Me too, i still have the network erorr bug :/ since yesterday nothing works and before it appeared 100% of all game starts and only a few times actually started afte it retried

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'am from germany

proper grove Apr 1, 2020, 6:49 PM

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Yeah there's not much we can do unfortuante.. i wish i could for sure. We only can try to renew ip, or use VPN or use a phone as a hotspot

sharp sable Apr 1, 2020, 6:50 PM

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Well, that still doesnt workj fo rme either ^^

proper grove Apr 1, 2020, 6:50 PM

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Telekom gives the most problems as far as i know. There are probably some more who suffer thou Corona.

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Well, that still doesnt workj fo rme either ^^
@sharp sable Did you tried to use "CMD" and renew your ip?

sharp sable Apr 1, 2020, 6:51 PM

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can you explain how? (and no i didnt)

proper grove Apr 1, 2020, 6:52 PM

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Of course i can ^^

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Just a little info:
Your internet will disconnect for a short amount of time (maximun 5 minutes)

sharp sable Apr 1, 2020, 6:53 PM

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Its okay 🙂 gonna do it and then eat and shower hehe

proper grove Apr 1, 2020, 6:53 PM

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IF you want to use CMD just press the Windows key (Bottom left of your Keyboard) and "R" at the same time

sharp sable Apr 1, 2020, 6:53 PM

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its alread yopen 🙂

proper grove Apr 1, 2020, 6:53 PM

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Type "CMD"

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And press enter

sharp sable Apr 1, 2020, 6:53 PM

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done

long totem Apr 1, 2020, 6:54 PM

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Hello, we have a game bug over here... my mate cant start the game(network error no connection) any ideas what we can do ?

proper grove Apr 1, 2020, 6:54 PM

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type (first) "ipconfig /release" as written here but without " and "ipconfig /renew" afterwards without "

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Hi Ahroo ^^

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Did you tried to restart Steam, router and Pc already?

long totem Apr 1, 2020, 6:54 PM

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Ye

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since yesterday we try it all

proper grove Apr 1, 2020, 6:55 PM

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Ok.

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You can try to renew the ip, u just explained how.

prisma spoke Apr 1, 2020, 6:55 PM

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Germany, Cologne

proper grove Apr 1, 2020, 6:55 PM

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Yeah Germany has massiv problems.

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@dawn raptor Wrong Chat

prisma spoke Apr 1, 2020, 6:55 PM

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but even using vpn with different locations, like great britain or something is not working

proper grove Apr 1, 2020, 6:55 PM

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Please use the LFG Channels to find players

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but even using vpn with different locations, like great britain or something is not working
@prisma spoke have you tried Netherlands? Someone had luck with it

long totem Apr 1, 2020, 6:56 PM

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so

You can try to renew the ip, u just explained how.
@proper grove what do you mean ?

keen torrent Apr 1, 2020, 6:56 PM

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I got Toggle Aim enabled, but I keep un-aiming without clicking at random.

mighty cipher Apr 1, 2020, 6:56 PM

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Hello

proper grove Apr 1, 2020, 6:57 PM

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@long totem Open CMD and type (first) "ipconfig /release" as written here but without " and "ipconfig /renew" afterwards without "

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@keen torrent What happens if you dissable it ^^

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@mighty cipher Hi! How can i help you?

mighty cipher Apr 1, 2020, 6:58 PM

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My friends getting the technical error to connect

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All what he has to do is wait till it works again?

keen torrent Apr 1, 2020, 6:58 PM

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If I disable it, I need to hold right MB all the time to aim, no ill effects noticed then

proper grove Apr 1, 2020, 6:58 PM

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Open CMD and type (first) "ipconfig /release" as written here but without " and "ipconfig /renew" afterwards without "
@mighty cipher

mighty cipher Apr 1, 2020, 6:58 PM

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Alright let me see

proper grove Apr 1, 2020, 6:59 PM

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Mhh @keen torrent Can you send me your GTFO_settings file? If you don't know how, send me a PM

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Sure, take all the time you need ^^

mighty cipher Apr 1, 2020, 7:00 PM

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nope, its still the same thing

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didn't work

long totem Apr 1, 2020, 7:01 PM

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for us too

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didnt work

proper grove Apr 1, 2020, 7:01 PM

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Mh :(

cosmic hollow Apr 1, 2020, 7:01 PM

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hi, how can i join other lobbies i can only create and there is no lobby to join or it doenst show to me

dusk flower Apr 1, 2020, 7:02 PM

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Have you given it permission to go past the firewall?

proper grove Apr 1, 2020, 7:02 PM

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#how-to-matchmake @cosmic hollow

cosmic hollow Apr 1, 2020, 7:02 PM

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oh thx

dusk flower Apr 1, 2020, 7:02 PM

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Antivirus and windows firewall can block connections without permission, normally gives a pop up asking if it's okay though

velvet raven Apr 1, 2020, 7:03 PM

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so I tried restarting steam, my pc and my router and nothing has changed :c

📎 unknown.png

mighty cipher Apr 1, 2020, 7:03 PM

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It already is allowed

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Did you guys try VPN? I found this workaround yesterday - connect to any country, launch the game, get past the "inject" button and move to the main menu, then disable VPN and you should be able to play on your normal IP. I believe some ISPs are blocking the connection due to the coronavirus

velvet raven Apr 1, 2020, 7:04 PM

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i was able to play the game before

proper grove Apr 1, 2020, 7:04 PM

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it's mainly to the provider who storages the Game progress.

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They have massiv problems, that's why this error comes.

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But some fixes can help to join the game

velvet raven Apr 1, 2020, 7:05 PM

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soooo what do I do?

dim oyster Apr 1, 2020, 7:06 PM

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same problem here

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restarted router / pc / steam and cleared the local files folder

proper grove Apr 1, 2020, 7:08 PM

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have you tried to use your Phone as Hotspot?

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Via Wlan or tethering

velvet raven Apr 1, 2020, 7:08 PM

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what

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how the fuck do I do that

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id rather try a vpn..

dusk flower Apr 1, 2020, 7:09 PM

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What type of phone do you have

proper grove Apr 1, 2020, 7:09 PM

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Sure ^^

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I can assist you with that as well.

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or Hermit, he's my trainee now x3

velvet raven Apr 1, 2020, 7:09 PM

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uwu

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im nobodies anything I just wanna play this goddang game

proper grove Apr 1, 2020, 7:10 PM

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I said hermit @dusk flower this one ^^

dusk flower Apr 1, 2020, 7:10 PM

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My bad for stepping on your toes boss

velvet raven Apr 1, 2020, 7:10 PM

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oh I read the sentence wrong

long totem Apr 1, 2020, 7:12 PM

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gg i guess we cant play today GTFO with this error :/

proper grove Apr 1, 2020, 7:12 PM

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^^ :P

velvet raven Apr 1, 2020, 7:12 PM

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im getting a vpn rn ima try it

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tunnel bear is a good one

proper grove Apr 1, 2020, 7:12 PM

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@long totem I will post Updates as i know something new I put your name on a list to ping you if i know more, ok?

mighty cipher Apr 1, 2020, 7:13 PM

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put me on the list too please xD

velvet raven Apr 1, 2020, 7:13 PM

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me too pls

proper grove Apr 1, 2020, 7:13 PM

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Will do!

long totem Apr 1, 2020, 7:14 PM

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@long totem I will post Updates as i know something new I put your name on a list to ping you if i know more, ok?
@proper grove ye thanks

proper grove Apr 1, 2020, 7:15 PM

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The minimum i can do.

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@velvet raven
@mighty cipher
@dim oyster
@long totem
Sorry for ping already. We could need you "Json" Files. If you can provide me these, it may helps to fix the problem way faster.

How to find them?
go to:
C:\Users\lavars\AppData\LocalLow\10 Chambers Collective\GTFO
Swap "Lavars" with your Pc Name and send me the .JSON files located there as a Private message.

I appreciate your help <3

dim oyster Apr 1, 2020, 7:21 PM

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I'm using a vpn and it's working now, gonna send you the file anyway, sec

proper grove Apr 1, 2020, 7:21 PM

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If you can not find the folder.
Press Windows key + R
a Run windows opens.
Type %appdata%
Press enter.
Click on Appdata
LocalLow
10 Chambers Collective
GTFO

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@dim oyster Awesome!

mighty cipher Apr 1, 2020, 7:23 PM

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my friend just connected

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it worked andomly

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randomly

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so its all good now 🙂

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thbanks

vocal radish Apr 1, 2020, 7:25 PM

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I also have this connection issue, but I dont have a clue about VPN

long totem Apr 1, 2020, 7:25 PM

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it worked andomly
@mighty cipher yesterday we got the same problem but after 5 min waiting the game was running... and today after 5 min waiting the game is crashing evry time.

proper grove Apr 1, 2020, 7:26 PM

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If you need to locate your Settings file:
go to:
C:\Users\PcName\AppData\LocalLow\10 Chambers Collective\GTFO

If you can not find the folder.
Press Windows key + R
a Run windows opens.
Type %appdata%
Press enter.
Click on Appdata
LocalLow
10 Chambers Collective
GTFO

I appreciate your help <3

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If you can not find the folder.
Press Windows key + R
a Run windows opens.
Type %appdata%
Press enter.
Click on Appdata
LocalLow
10 Chambers Collective
GTFO

vocal radish Apr 1, 2020, 7:29 PM

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@proper grove all .JSON files? or only the newest ones?

proper grove Apr 1, 2020, 7:30 PM

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Only the recent ones. And if you could pack them in an archive it's a little easier* ^^
*for me x3

prisma spoke Apr 1, 2020, 7:33 PM

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I tried netherlands.. no luck. Seems like a really bad dev choice if you ask me..

velvet raven Apr 1, 2020, 7:34 PM

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uh so

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I downloaded tunnelbear

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and I switched my connection from Germany -> Netherlands

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and it worked fine, when I switched back it didnt work anymore

proper grove Apr 1, 2020, 7:34 PM

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Interesting

amber rapids Apr 1, 2020, 7:37 PM

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Hello! I encountered an issue where, while playing the stage B1, I had crashed twice. Has this been an issue for anyone else or is it an issue on my end? Thanks!

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Oh, I did verify my game files and everything seemed to check out

proper grove Apr 1, 2020, 7:38 PM

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proper grove If you need to locate your Settings file: go to: C:\Users\PcName\AppData\LocalL...

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Hello! I encountered an issue where, while playing the stage B1, I had crashed twice. Has this been an issue for anyone else or is it an issue on my end? Thanks!
@amber rapids Hi! Sorry to hear you encountered such a problem, what did the crash look like? Did the game just close, was there an error message?
Have you, by any chance, a Recording or a screenshot?

amber rapids Apr 1, 2020, 7:41 PM

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Hi! I do not have a screenshot, it simply froize, turned white, and then there was the cliche "

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"This program is not responding"

proper grove Apr 1, 2020, 7:41 PM

#

Ok. Can you tell me what Hardware you have?

amber rapids Apr 1, 2020, 7:42 PM

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Windows 7, RX 580, 8 core cpu, 8 g ram

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Thats about all I know

proper grove Apr 1, 2020, 7:43 PM

#

Ok awesome. Did you had problems with others games before?
And what Graphics setting you are playing on ?

thin niche Apr 1, 2020, 7:43 PM

#

is there any direct fix for the connection error no network yet ? happend to me again

amber rapids Apr 1, 2020, 7:44 PM

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My CPU I believe is starting to kick the bucket, so I have had performance issues for most games in the past, and I am playing on medium/high ish graphics

proper grove Apr 1, 2020, 7:45 PM

#

My CPU I believe is starting to kick the bucket, so I have had performance issues for most games in the past, and I am playing on medium/high ish graphics
@amber rapids Ok, awesome info. Can you tell me what "Advanced" Setting you use in this game?

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Specially "CPU max workload" (Or similar x3)

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@thin niche No But i pinged a message where you can find the JSON files. They can help to fix the problem. If you send them me i would really appreciate it :3
When i have news i can Ping you here, i write you on a list

amber rapids Apr 1, 2020, 7:46 PM

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Sure! I have set my CPU culling workload at medium

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With max render queue frames at 2

proper grove Apr 1, 2020, 7:48 PM

#

Set the culling on low. it puts less stress on your CPU. And your Queue frames at 5

amber rapids Apr 1, 2020, 7:49 PM

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Done! Hopefully that improves my experience, and thank you for your Time! Is there anything else you recommend or should that be adequate?

proper grove Apr 1, 2020, 7:50 PM

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Keep an i out on your CPU workload. You simply can use the Task manager ^^

amber rapids Apr 1, 2020, 7:50 PM

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Yup, I'll keep a lookout on that. Cheers!

proper grove Apr 1, 2020, 7:51 PM

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Have a nice one!

toxic burrow Apr 1, 2020, 7:55 PM

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So when I start the game it tells me Network Error: No Connection even thought i have one. And I already tried the solutions form disc and some reddit and steam posts. None of then worked. can someone help please ?

proper grove Apr 1, 2020, 7:56 PM

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Hi! At this moment we have no direct fix, if you can provide me your JSON files, i will send them to the devs so they can see why this error occurs.

How to find them is pinned at this channel (Pin needle top right)

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@toxic burrow I also can write you on a list where i will ping you as soon as i have new infos

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The most consistens fix is to use a VPN, but it does not work for everyone,

toxic burrow Apr 1, 2020, 7:58 PM

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okay thanks i will look for the JSON files

proper grove Apr 1, 2020, 7:58 PM

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Awesome. Can you archive them via Winrar too? so they are more organised

toxic burrow Apr 1, 2020, 7:58 PM

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i'll look what i can do

proper grove Apr 1, 2020, 7:59 PM

#

awesome!

sudden belfry Apr 1, 2020, 8:01 PM

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I have a problem
when I try to start the game I only get to the screen where you start the game
but the problem is I have only a massage there that says Network error: no online connection

proper grove Apr 1, 2020, 8:01 PM

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Sorry to hear that

sudden belfry Apr 1, 2020, 8:01 PM

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Oh I see someone has the same probleme as me here

proper grove Apr 1, 2020, 8:01 PM

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WE are working on a fix for this problem.

sudden belfry Apr 1, 2020, 8:01 PM

#

thank you 🙂

proper grove Apr 1, 2020, 8:01 PM

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Yes! If you can provide me with your JSON files (how to find them is pinged on this channel)

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And i can ping you if i have news

sudden belfry Apr 1, 2020, 8:02 PM

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okey thanks

ionic juniper Apr 1, 2020, 8:07 PM

#

I've been having several issues with GTFO since last night.
To start, where I think my current issues now come from, I had blue-screened 3 times last night. Twice while in the animation dropping down, and once while in-game. Everything in my PC is updated, I had turned down settings, it had happened thrice.

After the 2nd, I had trouble getting into games, and now with the third, I simply am unable to play unless it's solo.
What's been happening is I get into a lobby and all of my weapons are just "Machinegun" and no items have their icons until I manually select them.
If anyone tries to join, whether I'm hosting, or another is, I'll see maybe one or two in the lobby and then cant see anyone else that joins, and can't see any loadouts update.
It's a weird desync issue. If they start the cage-drop, I am still in the lobby.

I've verified game cache, changed settings in game, uninstalled and reinstalled, all of these several times to no avail and it feels like it's only getting worse.
I'd make a bug report but all of these are one after another, and I feel like it might be a corrupted file, but I just don't know where to look.

proper grove Apr 1, 2020, 8:11 PM

#

Hi! @ionic juniper Sorry to hear you had such an aweful experience. When you make a Bug report, you should include the JSON files.
Can you tell me What Hardware you have?
DO you have Screenshots of any problems?
Have you encountered similar or any problems in other games?
What message was shown on the Bluescreen?

dawn raptor Apr 1, 2020, 8:17 PM

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109775240994029707

ionic juniper Apr 1, 2020, 8:17 PM

#

Would you need the JSON files currently?

Also for the questions
Hardware:

GPU: RTX 2070
CPU: i9-9900k
16 gigs RAM
Z390 Motherboard
Anything else needed, just ask.

Only screenshot I have is of the example of all my items being machinegun. Other screenshots I'd feel wouldn't really display an issue. https://i.gyazo.com/f309581d1a9c3ae3e23a0a643013ed44.png

Only other game I've blue-screened on is Tabletop Simulator, but nothing else.

What appeared on the blue-screen that'd be important was; Stop code: WHEA_UNCORRECTABLE_ERROR

proper grove Apr 1, 2020, 8:20 PM

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Ok, thank you! No the JSON files should be included into the Bug report. You can find the link in #bug-reporting.
I will check if we have similar problems reported to us. It may take a little bit ^^

ionic juniper Apr 1, 2020, 8:20 PM

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Ok, thank you :]

proper grove Apr 1, 2020, 8:23 PM

#

And a last question for now: could you play without any problems before? Or is this since you started, and if yes when did you start. If not, when did the problems start?

ionic juniper Apr 1, 2020, 8:24 PM

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I was able to play with no issue before.
It seems the issues started after the hotfix, or at least when it was announced, as I only started seeing issues when doing B2, then when that completed I haven't been able to do B3 for the previously specified reasons.

sharp sable Apr 1, 2020, 8:24 PM

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lol, youre ip renewing killed my ethernet xD i fixe dit now lets see if the game now boots up @proper grove

proper grove Apr 1, 2020, 8:24 PM

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lol, youre ip renewing killed my ethernet xD i fixe dit now lets see if the game now boots up
@sharp sable That should not have happened, i'm sorry.

sharp sable Apr 1, 2020, 8:25 PM

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Well, My pc is to far away from my router for normal cable, so i use a wireless repeater and connected it with cable to my pc, and somehow it didnt saw the cable anymore* 🙂

#

Not youre fault 🙂 when the game boots up fine then it helped haha

proper grove Apr 1, 2020, 8:25 PM

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x3

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Let's hope so

#

Or i will feel bad haha

sharp sable Apr 1, 2020, 8:26 PM

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nice steam crashed haha

proper grove Apr 1, 2020, 8:28 PM

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Ok. But you can restart it, right=

sharp sable Apr 1, 2020, 8:29 PM

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FINALLY its the FIRST TIME the game starts without a network error 🙂

proper grove Apr 1, 2020, 8:29 PM

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Nice!

sharp sable Apr 1, 2020, 8:29 PM

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You can be breath npow haha

proper grove Apr 1, 2020, 8:29 PM

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Sorry what?

sharp sable Apr 1, 2020, 8:29 PM

#

breath out* ^^

proper grove Apr 1, 2020, 8:30 PM

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Oh ok ^^ Have an awesome one! And good luck down there!

sharp sable Apr 1, 2020, 8:30 PM

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fuck, fail i meant exhale ^^

proper grove Apr 1, 2020, 8:30 PM

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All good!

fossil dirge Apr 1, 2020, 8:32 PM

#

where do report bugs

proper grove Apr 1, 2020, 8:32 PM

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#bug-reporting Follow the link there ^^ What do you want to report, it may be already a known bug

fossil dirge Apr 1, 2020, 8:34 PM

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do i have to do all that

#

i kinda just want to send a picture

proper grove Apr 1, 2020, 8:36 PM

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No you have not to ^^

#

What Bug you wanna report?

fossil dirge Apr 1, 2020, 8:37 PM

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i dropped this cell on the ground is b2 and couldn't pick it back up

📎 unknown.png

proper grove Apr 1, 2020, 8:38 PM

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Oh this is a known Problem! Thanks for sharing anyways :3

#

i think it is possible for someone else to pick it up, but not sure

fossil dirge Apr 1, 2020, 8:38 PM

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no one could

proper grove Apr 1, 2020, 8:39 PM

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can someone (except the host) leave the game and join again

#

and then try to pick it up?

fossil dirge Apr 1, 2020, 8:39 PM

#

we did that

#

didn't work

proper grove Apr 1, 2020, 8:40 PM

#

Ok. Are you still in this game? or did you restart?

fossil dirge Apr 1, 2020, 8:40 PM

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still in game

proper grove Apr 1, 2020, 8:41 PM

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ok let me check if i find a fix. Sorry if it will take a little bit.

fossil dirge Apr 1, 2020, 8:41 PM

#

ok

heavy fossil Apr 1, 2020, 8:41 PM

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ok so basically everytime i try to join my friends lobby it'll just appear as this

📎 unknown.png

fossil dirge Apr 1, 2020, 8:42 PM

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my friend has the same problem

proper grove Apr 1, 2020, 8:42 PM

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as aboth?

heavy fossil Apr 1, 2020, 8:42 PM

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yes

proper grove Apr 1, 2020, 8:43 PM

#

Ok. Can you start a game by yourself?

granite loom Apr 1, 2020, 8:44 PM

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played the first map in the new rundown, we made it but i didnt load back into the lobby screen so it didnt count for me, for everyone else it did
all infected were runing at place and I could kill them but nothing happened
anyone else got this too?

heavy fossil Apr 1, 2020, 8:44 PM

#

yeah i can

proper grove Apr 1, 2020, 8:45 PM

#

played the first map in the new rundown, we made it but i didnt load back into the lobby screen so it didnt count for me, for everyone else it did
all infected were runing at place and I could kill them but nothing happened
anyone else got this too?
@granite loom This is a known bug, they are working on a fix. Everybody can still play the next levels as long as the host has them unlocked.

#

yeah i can
@heavy fossil ok, can your friend join you?

heavy fossil Apr 1, 2020, 8:45 PM

#

no he cant

#

he has the same problem

proper grove Apr 1, 2020, 8:46 PM

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Can he start a solo game?

heavy fossil Apr 1, 2020, 8:46 PM

#

yeah

#

i already tried joining him ingame

proper grove Apr 1, 2020, 8:47 PM

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Ok. Give me a little bit. Sorry for the inconvenience

heavy fossil Apr 1, 2020, 8:47 PM

#

its ok

proper grove Apr 1, 2020, 8:47 PM

#

ty

#

Can you try to join someone else without your friend? I need to know if he is the cause of the bug or you

heavy fossil Apr 1, 2020, 8:48 PM

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not really nobody else is on

proper grove Apr 1, 2020, 8:50 PM

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Ok give me a second

#

I get someone you can join to test it!

heavy fossil Apr 1, 2020, 8:51 PM

#

kk

keen dragon Apr 1, 2020, 8:52 PM

#

V

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109775240994092162

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Here ya go Lav

proper grove Apr 1, 2020, 8:52 PM

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ok @heavy fossil join this lobby please

heavy fossil Apr 1, 2020, 8:52 PM

#

kk

proper grove Apr 1, 2020, 8:52 PM

#

And thanks a thousand times @keen dragon

heavy fossil Apr 1, 2020, 8:52 PM

#

still

📎 unknown.png

keen dragon Apr 1, 2020, 8:52 PM

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Np, anything for a cutie

heavy fossil Apr 1, 2020, 8:52 PM

#

oh wait

#

now it works

proper grove Apr 1, 2020, 8:52 PM

#

Oh does it?

heavy fossil Apr 1, 2020, 8:53 PM

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yeah

tribal notch Apr 1, 2020, 8:53 PM

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I'm having the same issue as @heavy fossil most of the time

keen dragon Apr 1, 2020, 8:53 PM

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I see them

proper grove Apr 1, 2020, 8:53 PM

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Ok. Thanks for the test. <3

keen dragon Apr 1, 2020, 8:53 PM

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Seems I'm chosen to lead the dammed

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This is my uprising

fossil dirge Apr 1, 2020, 8:53 PM

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damn bro lavars is getting bombarded with stuff

proper grove Apr 1, 2020, 8:53 PM

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Yes :D

tribal notch Apr 1, 2020, 8:54 PM

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Also, I uploaded files and a bug report to the jira tracker on all machine guns

proper grove Apr 1, 2020, 8:54 PM

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+1

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@heavy fossil can you try to join your friends lobby again? Maybe this fixed it.

keen dragon Apr 1, 2020, 8:54 PM

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Krim, is that a selfie?

tribal notch Apr 1, 2020, 8:54 PM

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📎 GTFO_Screenshot_2020.04.01_-_15.46.42.43.png

proper grove Apr 1, 2020, 8:54 PM

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Is kind of weird how this is behaving 🤔

heavy fossil Apr 1, 2020, 8:54 PM

#

still

📎 unknown.png

tribal notch Apr 1, 2020, 8:55 PM

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what? my profile picture? yeah haha

keen dragon Apr 1, 2020, 8:55 PM

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You be looking hella cute then

tribal notch Apr 1, 2020, 8:55 PM

#

is this just general like tech support and not bug reporting?

proper grove Apr 1, 2020, 8:56 PM

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This is tech support yeah, but i take bugs too. xD some are known and don't need another report

tribal notch Apr 1, 2020, 8:56 PM

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ahhh I don't keep up with the bugs that well haha my b

proper grove Apr 1, 2020, 8:56 PM

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You can send me your Most recent JSON files.

ionic juniper Apr 1, 2020, 8:56 PM

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For context, the issue Brax is having is one I'm having as well on top of everything else @proper grove

proper grove Apr 1, 2020, 8:56 PM

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@ionic juniper your case is something else x3

ionic juniper Apr 1, 2020, 8:56 PM

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Fair cx

tribal notch Apr 1, 2020, 8:57 PM

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hol up

pallid canyon Apr 1, 2020, 8:57 PM

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that happens with me when the lobby is full or they are already in the game

proper grove Apr 1, 2020, 8:58 PM

#

I just need 5 Miuntes.

#

Need to breath xD

tribal notch Apr 1, 2020, 8:58 PM

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I ran into these problems yesterday where reinstalling to a different ssd seemed to help for a couple of games but it's back to it.

proper grove Apr 1, 2020, 8:59 PM

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@heavy fossil Ok. From the beginning. You saw the lobby when you joined unzipped?

heavy fossil Apr 1, 2020, 8:59 PM

#

yeah

proper grove Apr 1, 2020, 8:59 PM

#

ok, so the problem may be your friend, and not you.

heavy fossil Apr 1, 2020, 9:00 PM

#

yeah prob

proper grove Apr 1, 2020, 9:00 PM

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Can your friend come here too?

heavy fossil Apr 1, 2020, 9:00 PM

#

wdym

#

oh wait nvm

proper grove Apr 1, 2020, 9:00 PM

#

^^

#

@tribal notch so after you reinstalled the problems occurred?

tribal notch Apr 1, 2020, 9:02 PM

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still occured*

#

didn't get the machine gun issue until after the hotfix

proper grove Apr 1, 2020, 9:02 PM

#

Oh ok.

tribal notch Apr 1, 2020, 9:02 PM

#

but the lobby issues Brax has I was dealing with after R2 dropped

proper grove Apr 1, 2020, 9:03 PM

#

And do you get the lobby bug if you try to join a lobby, or "only" the MG bug?

tribal notch Apr 1, 2020, 9:04 PM

#

the lobby bug happens when joining lobbies. I actually saw the MG bug one two players when I joined a lobby as well. but the screen capture was just me hosting a lobby myself to try and replicate

proper grove Apr 1, 2020, 9:05 PM

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Ok. I only have a guess.

ok. Have you verified the Files via Steam already?

#

and i say ok to often xD

tribal notch Apr 1, 2020, 9:06 PM

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well... actually... I'm reinstalling atm to see how quickly it happens on a fresh install

proper grove Apr 1, 2020, 9:06 PM

#

Ok.

tribal notch Apr 1, 2020, 9:06 PM

#

but I can do that as well kind fellow

proper grove Apr 1, 2020, 9:06 PM

#

Would have asked you to delete some files before hand to be sure.

#

But let's try this way.

tribal notch Apr 1, 2020, 9:09 PM

#

yeah, first try.

mild seal Apr 1, 2020, 9:09 PM

#

Does anyone else have the problem where when you look at another player to try to see their stats but it shows previous stats? Like the stats got locked at some point. The map displays correctly though so that's what I've been using for the most part.

proper grove Apr 1, 2020, 9:10 PM

#

to get you correctly:
You played with person A
now you play with person B, but it still shows person A's data?

mild seal Apr 1, 2020, 9:11 PM

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no

proper grove Apr 1, 2020, 9:11 PM

#

Or do you mean that earlier stats from the session

#

are shown

mild seal Apr 1, 2020, 9:11 PM

#

yes

proper grove Apr 1, 2020, 9:11 PM

#

Ok. Sounds like a Desync problem.

mild seal Apr 1, 2020, 9:11 PM

#

?

proper grove Apr 1, 2020, 9:12 PM

#

could you try if shooting, loosing health, give resources or anything changes the stats? And does that occur to every player, or just one?

mild seal Apr 1, 2020, 9:14 PM

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nothing happens when I do any of those and it's for all players.

proper grove Apr 1, 2020, 9:14 PM

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ok, Thanks for the info, i will check if this problem was reported.

mild seal Apr 1, 2020, 9:15 PM

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aight thanks

proper grove Apr 1, 2020, 9:20 PM

#

@heavy fossil Sorry for the aweful late response.

#

I would need your friend to test if he get's the bugged lobby if he joins someone else. As it appears that he is the cause of the bug.

#

I have to go for now
If your friend can not join other's lobby, please send me his recent JSON files, where and how to find them is explained in the pinned messages in this channel (top tight pin needle symbol)

dusk flower Apr 1, 2020, 10:30 PM

#

@sudden adder

stable tree Apr 1, 2020, 10:42 PM

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how do i reduce the input lag?

proper grove Apr 1, 2020, 10:42 PM

#

What is you max queued frames in advanced settings set to?

#

@stable tree

stable tree Apr 1, 2020, 10:42 PM

#

idk how do i check

proper grove Apr 1, 2020, 10:43 PM

#

GO to settings, advanced

stable tree Apr 1, 2020, 10:44 PM

#

2

#

@proper grove

proper grove Apr 1, 2020, 10:45 PM

#

Ok.

#

Do you have consistant input lag?

#

And are you the host?

stable tree Apr 1, 2020, 10:45 PM

#

Consistent and no

proper grove Apr 1, 2020, 10:46 PM

#

Try to play as host as it can be the connection that causes the input lag

#

The games uses p2p connection

stable tree Apr 1, 2020, 10:46 PM

#

Ok ill try that

proper grove Apr 1, 2020, 10:46 PM

#

Thank you ^^

stable tree Apr 1, 2020, 10:46 PM

#

What happens if i turn up the frams q

proper grove Apr 1, 2020, 10:47 PM

#

It "Buffers" Some frames, but it can cause input lag. I never had problems with it. I had it on 5 for stable FPS

#

it uses these buffered frames when the game has a light FPS drop to keep it smooth

stable tree Apr 1, 2020, 10:47 PM

#

Ah ok

stable tree Apr 1, 2020, 11:04 PM

#

@proper grove that didnt work its still really bad ty tho

#

i think it may just be my computer

proper grove Apr 1, 2020, 11:09 PM

#

How many FPS do you get

#

@stable tree

stable tree Apr 1, 2020, 11:10 PM

#

not enough i think it said 15 without enemys so its probably just my computer

proper grove Apr 1, 2020, 11:13 PM

#

OOF

#

Do you know what Hardware you have?

stable tree Apr 1, 2020, 11:23 PM

#

Not good enough my ram is 6080 the game said it wants 8000 its all good tho cuz i got the game on sale and im plaining on getting an upgrade soon

proper grove Apr 1, 2020, 11:27 PM

#

ok perfect, if you need help with choosing hardware, you can ask me or use our #pc-build-help-and-tech-talk ^^

#

@stable tree ^^

#

stable tree Apr 1, 2020, 11:33 PM

#

Ty @proper grove i have a build that i wanna get even tho its a pre built from ironside

#

Its the grunt advanced if you wanna check it out

proper grove Apr 1, 2020, 11:54 PM

#

Always Check out #known-issues for updated Info about common Errors and possible fixes.

proper grove Apr 1, 2020, 11:54 PM

#

proper grove Always Check out <#633424858088472578> for updated Info about common Errors and ...

cold spade Apr 2, 2020, 12:12 AM

#

On map R2B1 there is a key RED_KEY_579 needed to open security door, but also we found key RED_KEY_231 what was the correct one, also was it the correct move or bug? Just post to let know everyone 🙂 also when we ping with console RED_KEY_579 is show location of RED_KEY_231

cloud current Apr 2, 2020, 12:18 AM

#

did ya try putting it in the door?

proper grove Apr 2, 2020, 12:21 AM

#

Oh so the Key and door just have the wrong name? @cold spade

cold spade Apr 2, 2020, 12:25 AM

#

yea exacly

#

key was correct, but the name was changed

proper grove Apr 2, 2020, 12:26 AM

#

Ok, so it's just a "Visual" bug.

cold spade Apr 2, 2020, 12:26 AM

#

okay 🙂 we didnt know it's visual or item name 🙂 better say than sorry 🙂 alsways nice to help community! ^^

proper grove Apr 2, 2020, 12:27 AM

#

All good!

#

Don't worry ^^

cold spade Apr 2, 2020, 12:29 AM

#

@proper grove can u also help me with one other thing?

#

we found one other bug

#

I can show it to you if thats not a problem

#

📎 2020-04-02_02-28-09.mp4

#

there is enemy stuck in the wall after we open the door, we can hear him, but cant kill cuz he glitched into wall above the door

proper grove Apr 2, 2020, 12:31 AM

#

Oh ok, they are working on a fix for this problem! But Thanks for recording and sharing! Awesome work!

cold spade Apr 2, 2020, 12:31 AM

#

sure always happy to help 🙂

cold spade Apr 2, 2020, 12:50 AM

#

Another guys flying above door at door to zone 720

📎 unknown.png

#

📎 unknown.png

#

btw lvl is R2B1

#

also many opponents on this lvl are spawn in one texture in the middle of the gate, with shotgun turret we can wipe few of on first shoot 🙂

#

when we open blocked ones

somber mountain Apr 2, 2020, 1:08 AM

#

i think some mobs got stuck in the corner or spawn underneath the floor in R2A1 and R2C1 too

cold spade Apr 2, 2020, 1:09 AM

#

on A1 I didnt found any bugs at all

somber mountain Apr 2, 2020, 1:11 AM

#

when the alarm start some mobs got stuck in a corner of the scan room and stand there for a long time

stoic pier Apr 2, 2020, 2:23 AM

#

Having an issue connecting to any multiplayer games. New lobbies won't function properly for me and joining a game in progress results in an infinite drop.

mint palm Apr 2, 2020, 2:24 AM

#

My game will launch but it wont get past a black screen and auto launches into window mode. Does anyone know how to help?

wispy barn Apr 2, 2020, 2:46 AM

#

On map R2B1 there is a key RED_KEY_579 needed to open security door, but also we found key RED_KEY_231 what was the correct one, also was it the correct move or bug? Just post to let know everyone 🙂 also when we ping with console RED_KEY_579 is show location of RED_KEY_231
@cold spade Can you send me the logs from that gameplay session with the incorrect keycard names. You can see how to get logs from #bug-reporting

ionic juniper Apr 2, 2020, 4:12 AM

#

@proper grove As an update, as a last-ditch fix effort I deleted the 10 Chambers folder in AppData
I reinstalled and it seemed to fix all my issues

fresh jackal Apr 2, 2020, 4:14 AM

#

I beat R2B4 twice but still don't get the completion xd

#

Log is uploaded to https://files.layer7.solutions/uploads/DESKTOP-DD3HO2A.2020.04.01-1585741534.zip

#

Basically upon completion the host getout but everyone else get trapped in the game

#

and its counted as not completed for us. Please help xd

zinc spear Apr 2, 2020, 4:18 AM

#

Can't pick up power cell to charge last generator in r2b2 god

#

📎 unknown.png

#

god please help

short dove Apr 2, 2020, 4:19 AM

#

Scouts arent getting cfoamed

fresh jackal Apr 2, 2020, 4:19 AM

#

try to take one from the spawn point

#

u'll see 4 cells on the cart and 1 of them might work

#

@zinc spear

zinc spear Apr 2, 2020, 4:20 AM

#

we already used three of them

#

we checked and scavenged the rest of the area

#

this appears to be the last one

#

and its just bugged

fresh jackal Apr 2, 2020, 4:20 AM

#

so there's no cells on the cart?

zinc spear Apr 2, 2020, 4:20 AM

#

yah

fresh jackal Apr 2, 2020, 4:20 AM

#

there should be 4 cells on cart even if you used the cells

zinc spear Apr 2, 2020, 4:21 AM

#

we'll check again

fresh jackal Apr 2, 2020, 4:21 AM

#

if thats not the case then god bless you

zinc spear Apr 2, 2020, 4:21 AM

#

the cart is empty

fresh jackal Apr 2, 2020, 4:21 AM

#

rip

zinc spear Apr 2, 2020, 4:21 AM

#

rest in pieces

fresh jackal Apr 2, 2020, 4:22 AM

#

this game is glitched hard atm, I beat B4 twice but still don't get it completed for some reason xd

elder wasp Apr 2, 2020, 4:22 AM

#

oof

bright light Apr 2, 2020, 6:03 AM

#

so i just played

#

📎 Screenshot_17.png

#

and I had this happen

#

which I have no idea what this is

#

if this is intended or not

#

But it kind of sucked

sleek yacht Apr 2, 2020, 6:18 AM

#

I think it might be a giant blood spot that is supposed to divide into a bunch of small ones, but did it go away after a while?

proper grove Apr 2, 2020, 6:28 AM

#

@bright light On what point did that happen? On the drop? Or while fighting? Did it just appeared out of nothing? Or did it gradually build up?

#

this game is glitched hard atm, I beat B4 twice but still don't get it completed for some reason xd
@fresh jackal Try to play as Host.

bright light Apr 2, 2020, 6:31 AM

#

It went away after around 5 minutes(Which is way too long) it just appeared there while we approached a group of enemies, which was extremely disorienting because we were about to fight

proper grove Apr 2, 2020, 6:32 AM

#

Did you hit an enemy at this point?

bright light Apr 2, 2020, 6:32 AM

#

No

proper grove Apr 2, 2020, 6:34 AM

#

Can you provide me your JSON file from this game?

#

How to locate them is pinned in this channel.

bright light Apr 2, 2020, 6:35 AM

#

I can try

proper grove Apr 2, 2020, 6:35 AM

#

If you need help just let me know ^^

bright light Apr 2, 2020, 6:38 AM

#

I think I will, I opened the games files through steam but cant seem to figure where the json is\

proper grove Apr 2, 2020, 6:40 AM

#

We could need you r"Json" Files. If you can provide us with them, it may helps to fix the problem way faster.

How to find them?
go to:
C:\Users\PcName\AppData\LocalLow\10 Chambers Collective\GTFO
And send the most recent .JSON files located there as a Private message to @proper grove

If you can not find the folder.
Press Windows key + R
a Run windows opens.
Type %appdata%
Press enter.
Click on Appdata
LocalLow
10 Chambers Collective
GTFO

I appreciate your help <3
@proper grove

#

It is not in the Game installation directory ^^

bright light Apr 2, 2020, 6:41 AM

#

So I didnt install the game in C: I installed it in D: would there be any difference to where it is?

proper grove Apr 2, 2020, 6:42 AM

#

The easiest way is to press windows key + R

#

a Run windows opens.

bright light Apr 2, 2020, 6:42 AM

#

yea

#

I did the %appdata% thing

proper grove Apr 2, 2020, 6:43 AM

#

ok.

bright light Apr 2, 2020, 6:43 AM

#

theres no folder that says appdata or locallow

proper grove Apr 2, 2020, 6:43 AM

#

📎 unknown.png

#

Click on AppData

bright light Apr 2, 2020, 6:43 AM

#

OH

#

Ok

proper grove Apr 2, 2020, 6:44 AM

#

^^

#

Then there should be the folder you are looking for

bright light Apr 2, 2020, 6:44 AM

#

Yea, so what do you need from it?

#

Is it this output log thing?

proper grove Apr 2, 2020, 6:44 AM

#

The most recent JSON file, i guess it was the last game you played?

bright light Apr 2, 2020, 6:44 AM

#

Oh yea

#

i think this is it

proper grove Apr 2, 2020, 6:45 AM

#

Awesome! Thank you.

bright light Apr 2, 2020, 6:45 AM

#

cool

proper grove Apr 2, 2020, 6:45 AM

#

Looks about right ^^

#

ok i downloaded it.

#

Are you able to record? In case it happens again?

bright light Apr 2, 2020, 6:47 AM

#

I might? I stream sometimes but thats as far as I know what to do tbh

proper grove Apr 2, 2020, 6:47 AM

#

x3 it is ok.

#

It just helps with such problems. But allready you helped a lot. Let's hope it was a one time thing ^^

#

Have an awesome one

bright light Apr 2, 2020, 6:48 AM

#

Hopefully, thank you, you too. If you figure out what happened lmk, unless you cant 😅 , Im kind of interested in the inner workings of video games and that sort of thing

winged zodiac Apr 2, 2020, 6:50 AM

#

just a quick question am i able to change the rundown back to the first one if i wanted to or no?

proper grove Apr 2, 2020, 6:54 AM

#

Nope, that is not possible, if a Rundown is gone, it's gone for good x3 @winged zodiac

#

@bright light If i know something new, i will ping you!

bright light Apr 2, 2020, 6:55 AM

#

Ok thyank you!

somber cairn Apr 2, 2020, 9:31 AM

#

hi i cant connect to any lobbies when i copy the links the button to join using it ( under the gtfo discord link in the rundown screen) isnt there and when i accept steam invite or try to join through steam nothing happens. i have verified integrity of game files

proper grove Apr 2, 2020, 9:31 AM

#

Who are you trying to join?

#

Did you updated the game?

somber cairn Apr 2, 2020, 9:32 AM

#

my game is updated and i was trying to join a lobby on the lfg oceania

proper grove Apr 2, 2020, 9:32 AM

#

Are you 100% sure the lobby isn't full

somber cairn Apr 2, 2020, 9:32 AM

#

yes

proper grove Apr 2, 2020, 9:32 AM

#

if the lobby is full you can not join.

somber cairn Apr 2, 2020, 9:32 AM

#

there was another spot in it i was in the discord with them

proper grove Apr 2, 2020, 9:32 AM

#

Ok, can you open a lobby and people join you?

somber cairn Apr 2, 2020, 9:33 AM

#

im not sure i have opened lobbies previously and none has joined but that might just be noone tried to

proper grove Apr 2, 2020, 9:33 AM

#

Just try with the people you want to play with.

somber cairn Apr 2, 2020, 9:33 AM

#

ok thank you ill try that

proper grove Apr 2, 2020, 9:33 AM

#

Tell me if it worked.

somber cairn Apr 2, 2020, 9:38 AM

#

i couldnt try with the same lobby but i could join and invite my other mate to lobbies

proper grove Apr 2, 2020, 9:38 AM

#

Ok, so probably the lobby was full.

#

Or they gave you the wrong code.

#

Something like this x3

somber cairn Apr 2, 2020, 9:39 AM

#

probably sorry about that than

proper grove Apr 2, 2020, 9:40 AM

#

All good.

#

If you should encounter that again, just @ me

somber cairn Apr 2, 2020, 9:40 AM

#

no worries

wintry grove Apr 2, 2020, 10:44 AM

#

Sooo uhm... How does one make a game suggestion? And is this the right channel for this question?

rotund sand Apr 2, 2020, 10:45 AM

#

@wintry grove You'll want to use the #bot-commands channel. Begin your message with ?suggestion and then follow that with your suggestion. You can see yours and other suggestions in the #gtfo-game-suggestions and vote on what you like. 🙂

mighty cipher Apr 2, 2020, 10:45 AM

#

Why does the lobby not work?

#

https://steamuserimages-a.akamaihd.net/ugc/999177766142880420/4A6827F1C6B629238137393F15D0F0BC145793D4/

#

We get this

rotund sand Apr 2, 2020, 10:46 AM

#

@carmine isle Have you seen this before? ^

mighty cipher Apr 2, 2020, 10:46 AM

#

is it possible to refund to reset the play time timer? cause its been almost an hour

carmine isle Apr 2, 2020, 10:46 AM

#

nope, not really,
probably some timeout

#

I have no idea on how refunds and timers work, that's all on steams end 🙂

rotund sand Apr 2, 2020, 10:47 AM

#

Though that does make me wish I could select my character as host. Heh.

#

Gonna ?suggest that

mighty cipher Apr 2, 2020, 10:48 AM

#

@carmine isle https://steamuserimages-a.akamaihd.net/ugc/999177766142942437/921EC7BB75C9AEBC16DDDA7EFCAE6C6369825DF9/

#

He left and rejoined

rotund sand Apr 2, 2020, 10:48 AM

#

Woooah.

#

I would suggest a relaunch. It may be something on your end instead of his.

carmine isle Apr 2, 2020, 10:48 AM

#

If you could have whoevers having the issue send me his logs, that would be cool 🙂

Press the Windows Key and the R key at some time. This will open a "Run" dialog.
Inside put the following in: %userprofile%\AppData\LocalLow\10 Chambers Collective\GTFO
Press enter. A new file explorer window will open.
Locate the files for the date the bug happened. We are looking for the ones ending in "CLIENT.json" or "MASTER.json".

mighty cipher Apr 2, 2020, 10:49 AM

#

kk

#

I have 3 of them

#

Should I dm them to you?

#

📎 gtfo_help.PNG

#

@carmine isle

carmine isle Apr 2, 2020, 10:53 AM

#

Yes please!

#

is your friend trying to join you, or you him?

mighty cipher Apr 2, 2020, 10:53 AM

#

I tried to join him

#

then I restarted

#

and made him try to join me

carmine isle Apr 2, 2020, 10:54 AM

#

Thanks bud,
I hope we get you up.

what countries are you in btw?
behind any firewalls?

mighty cipher Apr 2, 2020, 10:54 AM

#

We're room mates in United States Cali

#

10 feet apart lol

carmine isle Apr 2, 2020, 10:54 AM

#

haha

#

that's odd indeed

#

bud send me the logs and ill take a look

naive flax Apr 2, 2020, 11:23 AM

#

I have a big problem be a Host Lobby or even join the other lobby . If I open the Host Lobby , the other players joining get stuck at the screen empty characters. When I go join the other lobby, The Host and I , 2players (1P&2P) can be playable but when the other 2 players(3P&4P) joining in the lobby, Because It just me who get stucked which didnt saw the other two characters (3P&4P) but the host did saw every characters (1,2,3,4P），After READY to Drop, I get stuck at the screen(No Dropping) except the other 3 players. 😨

#

And also I even cant open the lockers from previous R1 got this bug until now🤔

📎 Screenshot_463.png

#

Im Alone in this game like forever 🤣

rotund sand Apr 2, 2020, 11:28 AM

#

Hm. This just happened to someone else earlier as well. Could you please follow the instructions in #bug-reporting so that it will get to the Dev's and they can make a fix ASAP? Nana_smile

naive flax Apr 2, 2020, 11:30 AM

#

the logs give it to you? @rotund sand

rotund sand Apr 2, 2020, 11:30 AM

#

It should have information of where to send the logs as well. Unfortunately I'm just a moderator and can't do much to help with in-game issues. Nana_sweatdrop

zinc bolt Apr 2, 2020, 11:32 AM

#

how to show this stuff? anyone?

📎 unknown.png

rotund sand Apr 2, 2020, 11:33 AM

#

@zinc bolt The player hosting the lobby will have a button to click that will give them a lobby ID. It will copy it directly to their clipboard. They will then paste it to you (via CTRL+V, or the paste command) and you will then need to copy it. Once you have it copied, that red button should appear.

zinc bolt Apr 2, 2020, 11:35 AM

#

@rotund sand I love u

#

thank's

rotund sand Apr 2, 2020, 11:36 AM

#

Nana_love

velvet raven Apr 2, 2020, 11:51 AM

#

patch fixed the connection issue! Thanks dev team >3

#

<3

carmine isle Apr 2, 2020, 11:52 AM

#

nice 🙂

glacial lagoon Apr 2, 2020, 11:52 AM

#

is the issue with saving game progress resolved?

carmine isle Apr 2, 2020, 11:52 AM

#

hopefully, yeah

naive flax Apr 2, 2020, 12:38 PM

#

@rotund sand Can the Hacking Tools button resolve quickly?

📎 Screenshot_463.png

#

I even try setting the button from alpha7 to 8~9 alpha still the same which cant choose it

bronze pumice Apr 2, 2020, 12:52 PM

#

I don't know why, but the server name is telling me to leave.

modern current Apr 2, 2020, 12:59 PM

#

😄

round elm Apr 2, 2020, 1:02 PM

#

Me and my mate still has the issue of a huge Delay between us.
We discovered that his internet, both up and down, speed plummeted and that might be the issue. Is this something with the game or the recent update because it wasn't like this before when we played

wraith yoke Apr 2, 2020, 1:20 PM

#

Hey, just clipped through the floor in R2B2. havent been able to replicate this

somber mountain Apr 2, 2020, 1:27 PM

#

it's that time of the year

📎 unknown.png

carmine isle Apr 2, 2020, 1:31 PM

#

nice..
Yeah, just continue trying, usually https://steamstat.us/ downtime

Steam Status

Displays status of Steam client, Steam store, Steam community, Dota 2, TF2 and CSGO

#

so many on steam atm

somber mountain Apr 2, 2020, 1:32 PM

#

i want to play BabyShooter

carmine isle Apr 2, 2020, 1:32 PM

#

😫

somber mountain Apr 2, 2020, 1:34 PM

#

😢

naive flax Apr 2, 2020, 1:51 PM

#

@carmine isle i need help

carmine isle Apr 2, 2020, 1:51 PM

#

wsup?

naive flax Apr 2, 2020, 1:51 PM

#

the hacking tools button seem kinda broke to me , cant open the locker

#

even I change the setting alpha7 to other keys

glass knot Apr 2, 2020, 1:52 PM

#

i recommend asking a teammate to open the locker for u

#

thats happened in rundown 1 as well

naive flax Apr 2, 2020, 1:52 PM

#

but I have issue joining in the lobby

#

I on my own 😅

glass knot Apr 2, 2020, 1:53 PM

#

rip

#

idk if it helps but i recommend waiting for the hack to finish

#

like even when you finish matching the last bar, just wait a bit

#

and let the hacking animation exit by itself

naive flax Apr 2, 2020, 1:55 PM

#

But I dont have the hacking tools to use duo , you know what i mean?

#

Theres no Hacking Tools on my gear list

glass knot Apr 2, 2020, 1:55 PM

#

oh shit

carmine isle Apr 2, 2020, 1:55 PM

#

It doesn't show in the lobby

#

nor in the inventory

#

should be able to get it up when approaching a locker,
or press 6... or 7 to equip it, not that you need to 🙂

naive flax Apr 2, 2020, 1:58 PM

#

yeah I know , but what i means is even you approaced the distance to locker or the door locker , I dont have the ''E Button''

#

even I pressed 6 or 7

glass knot Apr 2, 2020, 2:00 PM

#

ive never seen that happen before honestly 😦

naive flax Apr 2, 2020, 2:00 PM

#

thats right

#

Thats what im talking about , I have this problem occured long ago from previous Rundown1 Stage R1A3 until now

glass knot Apr 2, 2020, 2:07 PM

#

@naive flax i dont know the answer for that sorry

#

try asking again tho, i apologize for butting in

naive flax Apr 2, 2020, 2:08 PM

#

dont mind it

misty star Apr 2, 2020, 2:08 PM

#

@naive flax Could it be that the locker has a physical lock on it?

naive flax Apr 2, 2020, 2:08 PM

#

what do you mean physical lock on it ?

misty star Apr 2, 2020, 2:09 PM

#

A new mechanic in Rundown 2 is that boxes, lockers and doors can all have either the hack-lock or a physical lock that needs to be smashed with a charged melee attack

naive flax Apr 2, 2020, 2:10 PM

#

you mean the lockpad?

misty star Apr 2, 2020, 2:12 PM

#

yes

naive flax Apr 2, 2020, 2:12 PM

#

cuz the new mechanic in Rundown2 have no issue on it except the Hack-Lock which I have problem

misty star Apr 2, 2020, 2:12 PM

#

huh, weird
idk then

naive flax Apr 2, 2020, 2:14 PM

#

My issue is like, '' Why you guys have Hacking Tools but I didn't have it''

wispy barn Apr 2, 2020, 2:15 PM

#

My issue is like, '' Why you guys have Hacking Tools but I didn't have it''
@naive flax Can you grab me log files

#

Press the Windows Key and the R key at some time. This will open a "Run" dialog.
Inside put the following in: %userprofile%\AppData\LocalLow\10 Chambers Collective\GTFO
Press enter. A new file explorer window will open.
Locate the files for the date the bug happened. We are looking for the ones ending in "CLIENT.json" or "MASTER.json".
Zip up the files for this game session where you can't use the hacking tool and send them to me please.

naive flax Apr 2, 2020, 2:16 PM

#

alright

#

@wispy barn sent 👌

wispy barn Apr 2, 2020, 2:23 PM

#

thank you

fossil hound Apr 2, 2020, 3:29 PM

#

Theres weird shadows from the light that cover my whole screen and the flashlight does nothing.

urban moss Apr 2, 2020, 5:05 PM

#

anybody can help rn?

#

When we with friend playing (I was hosting a game) he has too big delay, why?

#

@naive snow

flat gorge Apr 2, 2020, 5:10 PM

#

anyone else getting that "no connection to network" message?

urban moss Apr 2, 2020, 5:12 PM

#

We have only big delay, like gates with scan don't opening for other player or host see enemies but other guy don't @flat gorge

flat gorge Apr 2, 2020, 5:13 PM

#

okay, maybe the servers are a bit stressed out at the moment ill check back later

urban moss Apr 2, 2020, 5:14 PM

#

probably

carmine isle Apr 2, 2020, 5:14 PM

#

Yeah, steam has been super slow the past days :/

#

We’ve been getting a lot of timeouts

flat gorge Apr 2, 2020, 5:15 PM

#

al lot of people dont have a lot to do beside playing games at the moment

urban moss Apr 2, 2020, 5:17 PM

#

Do you know after how much time problem will fixed ?

wispy barn Apr 2, 2020, 5:28 PM

#

anyone else getting that "no connection to network" message?
@flat gorge take a look in #known-issues both the first message at the top and one at the bottom. Some network issue either on Steam or PlayFab's end. Sadly best that can really be done is wait and try again.

faint crypt Apr 2, 2020, 5:32 PM

#

When I join my friends lobby we are both invisible in the lobby screen and unable to play together
http://prntscr.com/rrqjz2
Is there a known fix for this?

Lightshot

Screenshot

Captured with Lightshot

wispy barn Apr 2, 2020, 5:49 PM

#

@faint crypt Can either of you join a lobby individually and drop down? Does it only happen if you try to join on each other?

faint crypt Apr 2, 2020, 5:49 PM

#

Yea, only when joining one another

wispy barn Apr 2, 2020, 5:50 PM

#

Can you follow #bug-reporting and grab logs and send them to me please.

toxic burrow Apr 2, 2020, 5:53 PM

#

Well when i start the game it says Network Error even thought i have one

rotund dirge Apr 2, 2020, 6:07 PM

#

have anyone else "network error: No connection"?

wispy barn Apr 2, 2020, 6:21 PM

#

have anyone else "network error: No connection"?
@rotund dirge take a look in #known-issues both the first message at the top and one at the bottom. Some network issue either on Steam or PlayFab's end. Sadly best that can really be done is wait and try again.

magic summit Apr 2, 2020, 6:24 PM

#

this connection error comes and goes, i had this 2 days ago, didn't have it yesterday, and now i have it again; vpn stills works as a workaround tho

proper grove Apr 2, 2020, 6:26 PM

#

@magic summit Do you have times when it occurs in your region? And What provider do you use for VPN and from what region to which region?

magic summit Apr 2, 2020, 6:27 PM

#

well, i have it now, and 2 days ago i had it around 3p.m CEST; vpn provider: NordVPN, vpn regions germany and netherlands; without the vpn i would be in germany

wispy barn Apr 2, 2020, 6:28 PM

#

Yeah it's unfortunately out of our hands, all going to be internet/steam/playfab issue due to so many people being home from school and work and now using the internet more.

magic summit Apr 2, 2020, 6:29 PM

#

it's the theme of the rundown

proper grove Apr 2, 2020, 6:45 PM

#

@faint crypt hi! Sorry for the ping ^^ Do you still encounter the problem?

distant gulch Apr 2, 2020, 6:46 PM

#

Hello. Can somebody help me please? I bought the game yesterday on Steam and started it. Today i wanted to try it with a friend and everytime i started it i cant find a connection.

proper grove Apr 2, 2020, 6:48 PM

#

@distant gulch Hi! Can you check out #known-issues ? There are some possible fixes. If you still encounter problems after you tried these, feel free to @ me ^^

mighty cipher Apr 2, 2020, 6:48 PM

#

Heyo, just got informed I should move here

wispy barn Apr 2, 2020, 6:49 PM

#

Also take a look at #game-announcements regarding the connection issue

mighty cipher Apr 2, 2020, 6:49 PM

#

Gonna check known issues but does anyone know of a major darkness issue?

#

I asked about it in #gtfo-related-questions

proper grove Apr 2, 2020, 6:49 PM

#

Hi @mighty cipher do you have a screenshot, or better a video for me?

mighty cipher Apr 2, 2020, 6:49 PM

#

I do, gimme a sec

#

https://media.discordapp.net/attachments/555419250953551872/695343119381823488/unknown.png?width=1204&height=677

#

Me: security door in R2B2

#

https://media.discordapp.net/attachments/555419250953551872/695343115963465768/unknown.png?width=1204&height=677

#

My mate: same security door, same point of view

#

He's swapped his monitors, checked his brightness & gamma

#

It displays the same on multiple monitors

#

I know his graphics are set to the lowest & he's updating his PC soon, but I don't think graphics would flat out remove light sources

proper grove Apr 2, 2020, 6:51 PM

#

Ok.

mighty cipher Apr 2, 2020, 6:51 PM

#

Any suggestions would be appreciated. We're still in game, if that helps

proper grove Apr 2, 2020, 6:52 PM

#

Oh maybe just open the menu and close it again.

#

Is he the host?

mighty cipher Apr 2, 2020, 6:52 PM

#

I'm the host

proper grove Apr 2, 2020, 6:52 PM

#

Ok, then he can leave and join you back via Steam

mighty cipher Apr 2, 2020, 6:52 PM

#

He's been back and forth between the menu to look for brightness settings

#

Ok, we'll try that now

proper grove Apr 2, 2020, 6:52 PM

#

To restart the game.

mighty cipher Apr 2, 2020, 6:53 PM

#

Cheers, he's trying it now

#

Is it a feature to take massive fall damage upon rejoining an in-session game btw?

proper grove Apr 2, 2020, 6:53 PM

#

No that's probably just a De-sync problem.

mighty cipher Apr 2, 2020, 6:54 PM

#

Ahh ok. We were playing B1 earlier and when he spawned back in, he rejoined a metre or two off the ground and dropped to 20%

proper grove Apr 2, 2020, 6:55 PM

#

Yeah sometimes when the game missmatches some info it thinks it should you place higher, specially with all the lag going on at the moment

mighty cipher Apr 2, 2020, 6:55 PM

#

Makes sense, good to know

#

We thought it was a feature to stop mid-game joining to replace lost health, so the warden just yeets you down instead of taking the lift lol

#

Anyway, he's rejoining now

proper grove Apr 2, 2020, 6:56 PM

#

Smart thought.

mighty cipher Apr 2, 2020, 6:57 PM

#

Alright, that's fixed the bug. And the Warden did not yeet him lol

#

Cheers, mate 🙂 We did get an objective bug where the generator we've done doesn't appear for him, but should be alright going forward I hope

#

Enjoy your day!

proper grove Apr 2, 2020, 7:01 PM

#

You too! and Good luck satisfying the Warden ^^

mighty cipher Apr 2, 2020, 7:01 PM

#

I'm doing my part! ~~For the obituary statistics~~ 😉 xD

desert salmon Apr 2, 2020, 7:02 PM

#

Hi... my game says "Network Error: No Connection " - U need an online connection to play GTFO ... but im obviously online and i recently played it

proper grove Apr 2, 2020, 7:02 PM

#

#game-announcements @desert salmon ^^

#

Check this channel

desert salmon Apr 2, 2020, 7:02 PM

#

ty

proper grove Apr 2, 2020, 7:02 PM

#

<3

urban moss Apr 2, 2020, 7:03 PM

#

Why do we have too big delay between host and player ?

proper grove Apr 2, 2020, 7:32 PM

#

That's to the Internet. the game uses p2p which is a direct connection from player to player. If you encounter problems in your area it can cause delays.

mighty cipher Apr 2, 2020, 7:36 PM

#

The distance between you and the other player is taken into account as well.

Let’s say you’re in the UK and the person you’re trying to play with is in France. You’re going to have a bit of delay since you’re directly connecting to that person because of the distance between you two.

tender quiver Apr 2, 2020, 8:09 PM

#

Hey guys

proper grove Apr 2, 2020, 8:10 PM

#

hi!

tender quiver Apr 2, 2020, 8:10 PM

#

I cannot do anything on my rundown screen

#

I only have the option to JOIN LOBBY

#

which is not even clickable

#

📎 unknown.png

proper grove Apr 2, 2020, 8:10 PM

#

Do you have a Lobby ID coppied?

tender quiver Apr 2, 2020, 8:11 PM

#

I think i did

#

let me try again

proper grove Apr 2, 2020, 8:11 PM

#

Ok ^^

#

If you are unsure please read #how-to-matchmake

wispy barn Apr 2, 2020, 8:16 PM

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The join lobby will be blank if you don't have any friends on steam hosting a lobby. You can create your own lobby with host lobby button then coppy the lobby id and share to a friend, or copy a friends lobby id and join using hte button on the side of the screen

glacial lagoon Apr 2, 2020, 8:22 PM

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Issue with saving game progress is still not resolved...

proper grove Apr 2, 2020, 8:27 PM

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What level have you played @glacial lagoon ?

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And what are missing?

glacial lagoon Apr 2, 2020, 8:29 PM

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i finished b4 like 2h ago, wanted to play c1 but i cant couse b4 is not done

wispy barn Apr 2, 2020, 8:29 PM

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i finished b4 like 2h ago, wanted to play c1 but i cant couse b4 is not done
@glacial lagoon can you get me your logs please

proper grove Apr 2, 2020, 8:29 PM

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You can play the level when the host has them unlocked. ^^

glacial lagoon Apr 2, 2020, 8:30 PM

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wait what? I need to host lvls to have them finished? xD

proper grove Apr 2, 2020, 8:30 PM

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no

glacial lagoon Apr 2, 2020, 8:31 PM

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oh i get it

proper grove Apr 2, 2020, 8:31 PM

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^^

glacial lagoon Apr 2, 2020, 8:32 PM

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where are these logs

wispy barn Apr 2, 2020, 8:32 PM

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#bug-reporting has info on grabbing logs

proper grove Apr 2, 2020, 8:33 PM

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When you need help let us now ^^

quick trout Apr 2, 2020, 8:58 PM

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ok. need help
i am copying discord ids to join the game
but nothing shows in game for joining from a clip board like the channel shows

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i have done both ctrl c and highlighting and right clicking and copy

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what am i doing wrong at this point?

mighty cipher Apr 2, 2020, 9:01 PM

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Are you copying the discord user ID or the game ID?

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@quick trout

quick trout Apr 2, 2020, 9:01 PM

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the game id

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i even had someone in the north american game room tell me exactly what to copy just to make sure and still no option to join a game from the clipboard

mighty cipher Apr 2, 2020, 9:01 PM

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Have you tried restarting your game?

proper grove Apr 2, 2020, 9:02 PM

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Ok, you need to be on the rundown screen

quick trout Apr 2, 2020, 9:02 PM

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i have restarted the game and the machine 3 times

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i am on the rundown screen that shows the map of the the stages

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hell i am even pasting stuff in to notepad just to make sure i am not having a keyboard or mouse click failure and the id's paste fine

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just no option in the game to join like in the screen shot instructions

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just back ground info on my device if need be. 32gb of ram, gtx 1070 video card, 500 gb ssd. windows 10 pro. it was just built 4 days ago, os was installed yesterday, this is game one i am attempting to play multiplayer on

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my brother can join me fine but he is a friend on my steam friend list

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so any idea what could be my issue?

proper grove Apr 2, 2020, 9:10 PM

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Maybe he posted the wrong ID?

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That happens sometimes.

quick trout Apr 2, 2020, 9:10 PM

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i did several random ones that popped up

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still no dice

proper grove Apr 2, 2020, 9:11 PM

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But can you host a lobby?

quick trout Apr 2, 2020, 9:11 PM

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i can host

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and my brother can join, but he is on my friends list

proper grove Apr 2, 2020, 9:11 PM

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Can you join your brother via Lobby ID?

quick trout Apr 2, 2020, 9:11 PM

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its me not able to join anyone

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my brother is not available for another few hrs

proper grove Apr 2, 2020, 9:12 PM

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Did you verified the game files via Steam already?

quick trout Apr 2, 2020, 9:12 PM

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yes

proper grove Apr 2, 2020, 9:12 PM

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ok. Give me a second!

quick trout Apr 2, 2020, 9:12 PM

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even uninstalled and reinstalled it one time about a hour ago

proper grove Apr 2, 2020, 9:13 PM

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I think it is just the game not getting your clipboard.

quick trout Apr 2, 2020, 9:13 PM

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i am literally running straight up clean install windows. the only third party app i have is just steam, chrome, and discord on it right now

proper grove Apr 2, 2020, 9:13 PM

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Ok, all good, let me try something

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Ok as i can not start the game i got someone

keen dragon Apr 2, 2020, 9:14 PM

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What you need me for?

proper grove Apr 2, 2020, 9:14 PM

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A lobby id, he does not see the prompt to join a lobby if copied.

keen dragon Apr 2, 2020, 9:14 PM

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On it

proper grove Apr 2, 2020, 9:14 PM

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<3

mighty cipher Apr 2, 2020, 9:15 PM

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Are you needing the ID to be checked?

keen dragon Apr 2, 2020, 9:15 PM

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109775240996105086

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Here ya go

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GWjiangLoveHeart

quick trout Apr 2, 2020, 9:15 PM

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109775240996105086

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ok i am testing my copy and pasting is working

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give me a minute

mighty cipher Apr 2, 2020, 9:16 PM

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hopping on and seeing if I can connect to the ID

keen dragon Apr 2, 2020, 9:16 PM

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Ye

quick trout Apr 2, 2020, 9:16 PM

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ok. give me a few more minutes. steam is saying gtfo is running but it isnt

keen dragon Apr 2, 2020, 9:16 PM

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Oki, I can wait

quick trout Apr 2, 2020, 9:16 PM

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steam is just being weird like that sometimes.

keen dragon Apr 2, 2020, 9:16 PM

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Ik, happens to me too

mighty cipher Apr 2, 2020, 9:17 PM

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The lobby is joinable

proper grove Apr 2, 2020, 9:17 PM

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Yeah you should force-close it via task manager

mighty cipher Apr 2, 2020, 9:17 PM

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Just joined zipped in it

proper grove Apr 2, 2020, 9:17 PM

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awesome ^^

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I need a channel "Test-chamber" x3

keen dragon Apr 2, 2020, 9:18 PM

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Ye, I love helping

mighty cipher Apr 2, 2020, 9:18 PM

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Isn't GTFO the test chamber?

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Smug

quick trout Apr 2, 2020, 9:18 PM

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still the same

proper grove Apr 2, 2020, 9:18 PM

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ok.

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Can you send me a screenshot?

quick trout Apr 2, 2020, 9:18 PM

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give me a minute. let me plug in a keyboard with a print screen if u want

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stand by

proper grove Apr 2, 2020, 9:19 PM

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you should be able to press Windows key + shift +S

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Does work for SS too

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not 100% sure about fullscreen

mighty cipher Apr 2, 2020, 9:20 PM

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You can use the Snip tool to get the exact info you need without capturing the entire screen too

keen dragon Apr 2, 2020, 9:20 PM

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Ye

proper grove Apr 2, 2020, 9:20 PM

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win+shift+s = Snipping tool but even faster

keen dragon Apr 2, 2020, 9:20 PM

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Snipping is life

quick trout Apr 2, 2020, 9:20 PM

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📎 20200402_172025.jpg

proper grove Apr 2, 2020, 9:20 PM

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ok.

quick trout Apr 2, 2020, 9:20 PM

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Sorry. Going phone route

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109775240996105086

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and thats me right clicking and paste

proper grove Apr 2, 2020, 9:21 PM

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Can you change your fullscreen mode to windowed. just to test it?

quick trout Apr 2, 2020, 9:21 PM

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ok. will do

proper grove Apr 2, 2020, 9:21 PM

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and if this does not work:
Close game. (be sure it is not running in background)
Copy ID
Start game ^^

quick trout Apr 2, 2020, 9:22 PM

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bare with me. closing it but for some reason steam says it is still running

keen dragon Apr 2, 2020, 9:22 PM

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Have you tried task manager

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?

proper grove Apr 2, 2020, 9:22 PM

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yeah

quick trout Apr 2, 2020, 9:23 PM

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its not in task manager

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atleast when i exit

keen dragon Apr 2, 2020, 9:23 PM

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Oh, I got that problem too

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I just went offline on steam

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And back online

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I think

proper grove Apr 2, 2020, 9:23 PM

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I just close steam entirely x3

quick trout Apr 2, 2020, 9:23 PM

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thats what i did

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ok. its in window mode

mighty cipher Apr 2, 2020, 9:23 PM

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📎 unknown.png

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Should look like this

quick trout Apr 2, 2020, 9:24 PM

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oh when i exit it isnt in task manager. steam does that to me a bit

proper grove Apr 2, 2020, 9:24 PM

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x3

quick trout Apr 2, 2020, 9:24 PM

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ok let me do a paste test one more time

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109775240996105086

proper grove Apr 2, 2020, 9:24 PM

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ok.

quick trout Apr 2, 2020, 9:24 PM

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nothing still

mighty cipher Apr 2, 2020, 9:24 PM

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Hmmm

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What do you think Lavars?

proper grove Apr 2, 2020, 9:24 PM

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Give me a hot minute

keen dragon Apr 2, 2020, 9:25 PM

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I will give you a cold minute

mighty cipher Apr 2, 2020, 9:25 PM

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I'll give you a hot minute in a minute

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wait a minute

quick trout Apr 2, 2020, 9:25 PM

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📎 unknown.png

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109775240996105086 pasting pasting pasting 109775240996105086 109775240996105086

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yeah

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i am at a lost right now

proper grove Apr 2, 2020, 9:25 PM

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yeah. Let me think a lil' bit

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I know i had someone with the problem.

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But i need to find what the solution was.

quick trout Apr 2, 2020, 9:26 PM

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sorry. didnt mean to make it look like i was being a smartarse or anything. just really paranoid if i have a hardware issue

proper grove Apr 2, 2020, 9:26 PM

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I mean at least you could host for now

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All good. It's not hardware

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It's something conflicting.

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ok @quick trout When you joined your brother, did you via steam, or lobby code?

quick trout Apr 2, 2020, 9:27 PM

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steam

proper grove Apr 2, 2020, 9:27 PM

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ok.

quick trout Apr 2, 2020, 9:27 PM

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he doesnt have discord

proper grove Apr 2, 2020, 9:27 PM

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all good.

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When you host a lobby, can people join you via the lobby id?

quick trout Apr 2, 2020, 9:28 PM

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i mean i got discord cuz i am a dev in a different channel

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no idea if they can join

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never tried that

proper grove Apr 2, 2020, 9:28 PM

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ok.

mighty cipher Apr 2, 2020, 9:28 PM

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That lobby code might not be working,
Try seeing if you can join this lobby @quick trout
109775240996126104

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Different code

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last lobby might have been bugged.

proper grove Apr 2, 2020, 9:28 PM

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i think it is no lobby problem

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It is the problem that the game can not read his clipboard.

quick trout Apr 2, 2020, 9:29 PM

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109775240996126104 just a paste test

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ok . switching over

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📎 unknown.png

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still the same

mighty cipher Apr 2, 2020, 9:29 PM

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You clicked on the GTFO window correct?

quick trout Apr 2, 2020, 9:30 PM

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correct

mighty cipher Apr 2, 2020, 9:30 PM

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thunk

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Game isn't registering your clipboard

proper grove Apr 2, 2020, 9:30 PM

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thats what i saidx3

quick trout Apr 2, 2020, 9:30 PM

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i mean. i can do a reinstall of windows, that wouldnt be a issue with me at this point

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like i said, only 3 third party apps were installed

mighty cipher Apr 2, 2020, 9:31 PM

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You said you reinstalled the game, but you might want to try to verify the integrity of the files

I know Lavars lol I was just trying to clear that potential off the table

proper grove Apr 2, 2020, 9:31 PM

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Naw

quick trout Apr 2, 2020, 9:31 PM

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that was done already with the verification

mighty cipher Apr 2, 2020, 9:31 PM

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Your clipboard is working MDic. I don't think windows is the issue.

proper grove Apr 2, 2020, 9:31 PM

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Let's me ask d0c.

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I know we had this already.

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Just can't remember what we did back then, can't find it in my logs

keen dragon Apr 2, 2020, 9:31 PM

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Let's summon the all might D0c

quick trout Apr 2, 2020, 9:32 PM

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oof. well i understand when hick ups happen when u open up to a global audience

keen dragon Apr 2, 2020, 9:32 PM

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Ye, I hope we get this fixed, so you can enjoy the game, has fast has possible

quick trout Apr 2, 2020, 9:32 PM

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at this point the only thing i can think of trying is wiping and reinstalling my os on this machine, it wouldnt be a step back or anything, nothing invested into this current windows install

keen dragon Apr 2, 2020, 9:32 PM

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And by we, I mean them, has I'm doing nothing

mighty cipher Apr 2, 2020, 9:33 PM

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Honestly i'm doing nothing either lol

keen dragon Apr 2, 2020, 9:33 PM

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You're being cute

mighty cipher Apr 2, 2020, 9:33 PM

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do-nothing gang Zippy

keen dragon Apr 2, 2020, 9:33 PM

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That's a boost to morale

proper grove Apr 2, 2020, 9:33 PM

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Ok, that's not the channel for stuff like this x3 Even though i thank you for your help

keen dragon Apr 2, 2020, 9:34 PM

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Sowwy

quick trout Apr 2, 2020, 9:34 PM

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well if anything, if the dev life with gtfo is like me, then i like the do not disturb status to be up so i could focus on my work 90% of the time

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plus the influx of dm's i get is usually insane.

proper grove Apr 2, 2020, 9:34 PM

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All good

quick trout Apr 2, 2020, 9:34 PM

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i hate waking up in the morning after patch release.

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0_0 the horrors i get when i check discord

proper grove Apr 2, 2020, 9:35 PM

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ok can you give me your logs please in a pm, best is archived with winrar or winzip

quick trout Apr 2, 2020, 9:35 PM

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when u say logs. like the specific gtfo logs?

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or do u need windows enviroment logs

proper grove Apr 2, 2020, 9:36 PM

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yes

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No!

quick trout Apr 2, 2020, 9:36 PM

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ah ok. gotcha

proper grove Apr 2, 2020, 9:36 PM

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^^

quick trout Apr 2, 2020, 9:36 PM

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am i to assume it is the debug.log file

wispy barn Apr 2, 2020, 9:37 PM

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we're looking for client.json that matches timestamp

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or output.log

quick trout Apr 2, 2020, 9:38 PM

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zero searches for client.json, zero searches for output.log