#gtfo-technical-support
1 messages · Page 8 of 1
Done
Hi can anyone help me trouble shoot my game. Unable to play currently.
what's the problem?
game starts up, but i cannot see the game. only see my desktop. I hear audio and can navigate the game but do not see anything
do you mind if I can see the problem happening? it's up to you
and also did you try to reinstall the game and verify files?
sure but there is a bit more to the story. I streamed it on discord and can see the game. I managed to get to settings and change to fullscreen exclusive which temporarily fixes it until I close the game
Ok
im reinstalling right now
After uninstalling can you delete the 10 Chambers folders listed in #known-issues
^if you don't know how to reach it, I can walk you thro it also
good news, it saved the settings change and seems to be launching properly now
That's nice
ty for the input though!
No problem
help lol
so me and 4 others completed C1 but it bugged out at the end and the reactor "rese" to the first wave.
@inland cairn @fringe thistle did you play any other map before c1 or was it the first?
any1 experiecne a bug wher ethey cant extract in d1 mission
@tall monolith that is being fixed in moments with a patch! Sorry for the inconvenience
that blows get d1 done but cant finish and it dont count
@carmine isle do you think you are able to give us the completed?
Feelsbad the warden didnt want to let us out
truth is
the game was rigged from the start
my friend has an issue where his game will keep freezing and he's forced to close it and rejoin the lobby, it started happening to him on B1. It happens to him about once every 5 or so minutes. I can see his character turn around and swing his melee, but not walk and he can't see anything, it's an infinite of the same couple of frames. He has a laptop running an i7 4800, gtx 970, and 16 gb of ram. anyone got any ideas on how to fix this?
@carmine isle Does D1 require we initiate the shutdown twice?
We just want our D1 win sir.
It is a known bug, and unfortunately you will need to restart your game and then hop directly back into D1 and it should work. ^^ (But yes, the more people who validate/submit the bug the easier it is to replicate/fix. :D)
@half sigil Do you know when the bug will be fixed?
@stone fiber Very soon, hopefully. ^^
i hope to wasted time for nothing completed now
@jagged rapids @stone fiber It should be fixed within the hour or so, even. :)
is there anything after d1?
looks like theres a secret level under
@stone fiber / @jagged rapids / @tall monolith and anyone else who had the D1 bug
#patch-notes It should be fixed now. :)
but to bad they didnt fix our win xD
sorry man ❤️
@carmine isle is there another level after d1?
not in this rundown, no 🙂
ok well thanks i think im not running d1 i considered it complete then thanks
Hello, I can't join any lobby
Neither by the ID nor with steam friends system
I've tried to reinstall the game but it didn't work, any clues ?
Having issues with joining games as well
same issue
Hey, does anyone else have a problem with extreme film grain on the game? I'm running on max settings and have tried a ton of settings combinations and such and still cant get this grainy effect off literally every surface, really makes the game look bad and is putting a real damper on my experience.
Thanks.
@maiden lance fixed, was trying to join a host who had not restarted the game client since an update about 30 minutes ago. Different version conflict.
Finished B2, teleported underground, then everyone just run in place and I appeared again
No victory recorded.
Sadness
@rain yacht i have stream that we done B2, but game crashed
i dont have a 3rd option on the rundown screen to be able to join games?
@rain yacht That's super interesting
I would love your logfiles from that run if possible?
@carmine isle How to pull them out?
@carmine isle https://www.twitch.tv/videos/520413659?t=01h10m50s u can watch from this moment
@carmine isle Why do I lose FPS if I set "max render queue frames" to 0 ?
Set at 2 or 1, my GPU works at 100% ~90 FPS
Set at 0, my GPU works at 70% ~60 FPS
@jaunty sparrow This is how I've understood Max Render Queue Frames to work:
"The setting can make a weak CPU that's paired with a powerful GPU perform better.
The lower the value, the smaller amount of frames prepared by the CPU before sending to the GPU and lower input delay, but with lower framerates if the application is CPU-constrained.""
That's exactly my case, my GPU is better than my CPU
So I should let it at 1 I suppose, thanks for the answer
"higher values tend to result in smoother but more laggy gameplay, while lower values can help reduce mouse and keyboard lag. However extremely low values such as 0 may hurt performance"
np bud
I need help with friends can not run the betta version of the game, how can I solve this issue?
yeah but you did not explain the issue?
Does anyone else have a HUD problem like me ? Mine HUD in rundown menu and in game chat is so small that it looks like bunch of pixels and you can bearly read it.
Are you trying to stsrt the game from the GTFO beta.exe @magic sandal ? Look at #known-issues you need to start the game via the EA steam game.
You can delete the gtfo beta has it no longer serve a purpose
now to play, I have to buy this game?
Yes. The free testing phase are over. If you want to support the game while it is in development you will need to purchase the game. Take a look at the GTFO front page on Steam you got a lot of info for the Early Access. ;)
But I desperately want to play, support financially is not possible, it's death for me
enemy kinda flickring nonstop when they came in horde, is this normal?
u can help me?pl
Sorry, GTFO no longer need to be in free testing phase. However, you can always look at youtuber and streamer content if that is one thing you enjoy watching. There are many in #live-streams
thank you for the information provided, it is a pity that we are no longer friends
I'm sorry I can not assist you further and wish you the best and hopefully you will be a part of this wonderful community and enjoy GTFO with them.
of course, but on the vastness of YouTube
Hi, does anyone have any recommended settings to get as much frames as possible? The lowest settings for every option. As there are no presets in-game to choose low/med/high graphic settings, and without much idea of what each option does (no tooltips explaining what's what), I'm not sure how to touch the graphic options myself.
@carmine isle Regarding your earlier question, it was probably the first map
Does anyone know how to fix a problem with empty lobby with j4 invite slots when i join through code on discord?
eru þið hommar?
Would a Intel(R) Core(TM) i5-7300HQ Work good?
I can't join any games the red box doesnt show up when I copy a code
RIP
Also can't host as other people cannot see my game and no red box for them either
When you try to join, are you sure their group isnt full? And you only copied the lobby ID without accidently adding a spacer?
I'm sure u didn't copy it with space
I will check if it's a network issue once I'm home on fiber as I played from mobile network.
no spaces and they were not full. The UI button isn't even appearing.
yeah same here, the red box shown in the how-to-matchmake guide is not even on my UI.
How can I contact JIRA admins? There is a few duplice issues that can be linked / closed as duplicate & I can provide more info of them.
Also is there a way to register there?
@austere gazelle contact us through a DM to @rose thicket and we can discuss further
Thank you
so i think the video settings arent being saved on game close / computer restart, just a heads up for anyone thats lowered specs and finding performance drops on 2nd day of playing etc
Messaged mod mail. 7 issues describing same bug. Please let me know if I can help you with the issue somehow, and which Issue I should attach data (logs, videos, etc) to, since most of them are duplicates
Hi, when I get to rundown I am unable to see the button to connect to other lobbies, what could be the issue ?
@mighty cipher Have you tried wifi
Hey you can only join other lobbies if you have their lobby ID in your clipboard or if you have the person you are trying to join as a steam friend.
Hope that helped @mighty cipher 🙂
if you have problems with framerate it's better to leave anti-aliasing on high performance than none as it's more stable and somehow manages higher framerate on my older gaming laptop with a 950m
if anyone has a problem with joining a lobby via clipboard where he/she loads into the lobby with 4 empty slots for players it's a network issue on your end or the hosts end, checked on few different networks of varying stability, starting with poor wifi i share at a dorm, mobile network in place with poor connection due to antena of a gaming arena near me which could as well be a jammer at this point and with 2 stable networks both wifi and direct connection work well, you might have some issues on good mobile network though i'd say there it will depend on host.
Yes
I'm getting a network error on startup
send me a screen with the info on the bottom right please
WAtch youtube videos for example.
Sorry if this has been asked before, it feels like there's some smoothing or acceleration (not quite sure which) in the game, especially in menu. Is there a way to set it to be raw input?
They're planning to put more options for mouse settings, no ETA on it, though. There's a bit of smoothing applied since full raw mouse input is described as really janky from the devs.
I am currently having the same issue that Foczi did earlier with the Lobby ID joining...
Isn't there suppose to be a little red box?
If you copied the code that is listed or dmed to you, there should be a box
that is red
Holy, thank you
hello, got one bug here, i complete the C1 with some friends but the game crash at final doing scanning progress do get out. Got a anoying sound and i can move my character.
Can you submit a #bug-reporting please @warm grotto
are the smaller guys supposed to be alerted half way across the room? every time i kill one guy stealthily one guy that's no were near him gets alerted. this hasn't happened until i patched the game.
Huh? sounds weird, what level and how do you stealth kill him? How frequent is it?
its been happening on all levels ive been replaying. Happens pretty frequently.
theyll be far away were the for sure cant hear you and they wont even be glowing but will still insta alert red.
also one of are guys c foam launcher justh shot backwards
That does sound like a bug, tho never experience anything like that.
Well, report it and hopefully it get fixed
hopefully
its supaer annyoing when you play if prefectly and still get punished for no reason
Also I know there is a bug where some downed enemies survives a headshot melee kill and alerts others.
dosent seem to happen on giants though or special eneimes
@mellow jolt Is this a bug? or were the enemies buffed by any chance.
I'm not sure if it's intended or not, chances are it could be a bug.
I've had that happen to me a couple times
@wispy barn done
Ima having Network Error: No Connection. You need to have an online connection to be able to play GTFO
any help? It says BETA CORTEX NI R:L12 V18907 on bottom right, if it helps
Yes you need to have an online connection to play this game 🙂
Well I am using discord on the same laptop
so I have a very active online connection
Can you send me a screenshot with to bottom right info?
"Issue:
When starting the game you get the error "No Network Connection".
Resolution:
This is caused by trying to launch the "GTFO Beta" version. Please uninstall this version and install the one labeled "GTFO" from the Steam Store which is currently in Early Access"
Np it is a common error 😛
yep
can i speak for any creators of Game?
Can you please rephrase the question?
I want to ask whether there will be weapons and additional tools in the game
There will be in the future
when we can play a new maps?
What exactly do you mean. Also please let us finish the conversation in #gtfo-related-questions f
Hi All, hope you can help.
Before buying I just need to know 2 things.
Are you able to select the regions servers you would like to join, and are there African/South African servers?
The servers are peer to peer based on who's hosting the lobby @woeful sable
soemeone can help me?
What do you need help with @quick orchid
Hey, love the game so far. Quick question, is there controller support on the game? If so, how do i enable it? KBM is a little difficult for me
There's no Controller support atm
Though you can try the big picture mode and fiddle around with it ;P
got it thx!
ok ^^
my game crashes as soon as it loads up
Do you get any Error Message?
Try to verify your gamedata via Steam.
Did you tried to use windows
compatibility mode?
no
try that
Ok i can help you through the steps. i'm gonna send you a pm
thx for the help
no problem! ^^
Sorry i have a bug to report. where can i do it?
please collaborate with the team at Nvidia's Geforce Now, i'd love to see this game supported on that platform
@proper grove can u pm me the steps too ? a friend of mine has the same problems
@bitter drift or can u tell me what he told u ?
Problem solved ^^
Hey i cant find the Button to Paste the lobby code I only have to option and everyone has 3 ?
Two*
From dc
Be sure the lobby isn't full
But I dont even have the option to past the code
are you copying someone else' lobby code ?
only in D1 does my game crash causing my computer to restart when it happens. Has this happened to anyone else
Anyone having lobby issues?
It just shows invite's and you never really join
did all the updates ect...
My friend keeps dropping connection. Got any troubleshooting methods or ports I can have him forward?
We are doing a ping test and it seems application related at this point.
Unless one dropped packet can cause this game to spazz.
Anyone experienced any choppy mouse-movement running the game through Valve's Proton?
Yo, can anyone techsavy give me a rundown of the different Fullscreen options in GTFO?
I run mine at exclusive fullscreen because otherwise Geforce won't record. Also, it sometimes doesn't keep the setting so I have to reapply it.
Something I noticed too
why doesn't my game have the clipboard pop up while my buddy does
yeah
You just copy the number he's given. You can see more info in #how-to-matchmake
im trying to join a game with my friend so i copied his lobby id and while im in rundown no button pops up
while he can copy any id from lfg and he gets the box right away, seems like its just me
In lieu of that, you might need to restart the game or the game is full.
just got it to work, had to clear my steam download cache for the game to update to revision 19038
I'm not sure anyone got this bug? But sometime enemy (unalert) just clip though map, They just glitch though surface of map... It's happen to me time to time.
And sometime after beat a stage only Host get to send back to victory screen and to lobby but less of the team are stuck in mission and them game are freeze. No progression except the host.
Send in a bug report via #bug-reporting
Im getting a no network error. I don't have the beta version. How can i fix this issue?
español alguien?
@undone ether you will see long number sequences posted in the LFG channels, copy those, go to the rundown menu and click the red box on the left
ok
#gtfo-technical-support Please answer any dev.
We're on our last escape from D1 and it falls off the map.
And then the game shut down, and this is the one that didn't work. We'll also attach you a YouTube video soon, so please check it out.
We'll give you a screenshot of success in advance.
I'm getting a really terrible graphical glitch that is impacting gameplay. the film grain isn't properly covering everything on the screen and unusual black shapes are enveloping objects and obstructing my view often times making a pool of pitch black underneath my character in an AOE and making it so my flashlight actually makes things disappear...
Specs: ryzen 3900x latest bios and chipset drivers, gtx 1070 (driver version 441.41), 32gb ram
can someone give me an information about the ccpu culling setting?
how do i join a lobby, don't get that redbox... only have 2 options..
@cunning orbit Do you get this everytime?
I've seen it happen if you have the settings screen up while finishing the ride in the elevator..
Could you record a couple of seconds of it for me so I know how it looks? 🙂
The CPU culling setting will either remove or place more workload onto the CPU. So for example in my case the game does fully utilize my GPU so I set the CPU culling to high. Should be fine as long as the CPU is capable.
Two issues that I am facing currently , the one would be the Unity crash. I followed what to do but with no avail.
The second one is a crash again but without any errors at all 
Hi, my friend and I have some kind of lighting problem.
Yesterday I discovered that for some of my friends the game is much brighter than mine, in the game I see only light sources and literally 1-2 meters in front of me. Some rooms are bright both with me and with all my friends. In some rooms, the two of us see everything perfectly, the other two see almost nothing. We compared the graphics settings and they are completely identical. I think that the problem cannot be in monitors, otherwise there would be no difference in the screenshots. I tried checking the cache on steam and updating the drivers, this did not help.
How i see:
https://steamuserimages-a.akamaihd.net/ugc/771735886093317080/E2ED5A3347BFA37C421C2FD70C2E5666FCE7BC96/
How my friend sees:
https://steamuserimages-a.akamaihd.net/ugc/787498487322357286/5E9294D3460026EF02DBB0125B9E080955B41DC7/
made any changed while ingame?
I've seen people getting issues with the game being super dark, which has resolved themselfs via restarting the game
We updated the drivers, checked the cache and restarted the game, the problem did not resolve
@echo zenith your friend have just unlocked the secret harder mode. Jokes aside, how frequent is this bug? What level are you on? Have you tried to change the load out on him?
@carmine isle sorry to bother you but, is there a way to kick someone from a game in progress? we have like 2 rooms left to clear in game and this guys been afk about 15 or more minutes. 😦
@mighty cipher Frankly not
shieettt
Tho that sucks all kinds of lollipops
i assume no afk timeout then?
@carmine isle Errated it
Oh shi-! Didn't think about that! That have just been my default name for sucha long time!
It is okay, I understand that a verified Discord needs to be more clean.
I wasn’t that serious though 😉 just joking around since you changed the other message 😅
On the question at hand however, kicking is a though nut.
Having a kick is convenient when you have situations like @mighty cipher has.
But I can see a lot of abusing as well.
Trolls kicking people just before completions etc
It’s a slippery slope
That is a fair point !
Yeah, I agree, but I guess a afk detector would be a good middleground, if a player is inactive for like, 10 min the game should be okay start a vote-kick.
I’ll write that down, it’s solid
@carmine isle rebooting the game seemed to correct it but I'm uncertain what the initial cause was or how repeatable it is atm, only got so much time to mess around with it at 3am last night haha. I'd never seen a graphical error like that before
Okay a few people have talked about having poor performance despite having capable hardware
And the issue is either not having Graphics drivers installed, or having the display connected to the CPU's integrated graphics
@teal tusk can you upload a screenshot of the error including the bottom right corner please
@teal tusk did you check #known-issues
@warm pumice This is level B2, today we tried to go through it again and same room was bright to all of us. Some strange bug, it is not clear when it appears.
@echo zenith Hmmm, then I advice to file a bug report thru #bug-reporting, make sure your friend add the two screenshots and also specifies what GPU and set up his rig uses 🙂
@warm pumice
Yep, I already wrote a bug report
Dope!
@teal tusk Can you try quitting the game, restart steam and see if that helps. If not try the following:
- Uninstall game on steam.
- Delete the following folders:
C:\Users\USERNAME\AppData\LocalLow\10 Chambers Collective
C:\Users\USERNAME\Appdata\Local\Temp\10 Chambers Collective\ - Install the game
Hello. Every lobby I join looks like this and I can't host my own one. Everytime I press on host nothing happens. Any ideas how to solve it? 😢
Hey I noticed yesterday that I had 27gb of GTFO screenshots in "C:\Users\USERNAME\AppData\LocalLow\10 Chambers Collective\Screenshots". Apparently Scroll Lock, which I use as my push-to-talk key, is used to take 4k screenshots. There doesn't seem to be a binding in game for screenshots though, so I can't change it. Is there a config file I can edit to remove that keybind?
Is there a program affecting the occurrence of screenshots?
I press scroll lock, and it takes a screenshot. I don't think there's any other program running that would cause that.
Double check just in case, it's unlikely but it's good to make sure there's no external influnce
The only other stuff I have running right now besides steam and discord is some software for my mouse and video card, and the chrome browser.
Video card software hasn't been instructed to take photos during game play?
Nope. Even if it did, it would probably put it in a folder I specify, not the GTFO folder in appdata.
Hmm, alright
@wispy barn any idea what's up with this? Sorry for bothering you but this is something out of my league
@mystic monolith do you have steam set for a screenshot key at all?
Can anyone please take a look at this. I can't get past anything 😦
The game is excluded from firewall
Is their lobby full?
No
If you try to join a full lobby you'll get the empty lobby
this is with every lobby join
@wispy barn Steam's screenshot key is F12
And that was with 2 guy lobby, i was watching them play on discord
Can you restart GTFO then try to join my lobby 109775240989644693
k
I tried uninstalling , cleaning cache, updating drivers , checking firewall but have absolutely no idea 😄
Can you press the windows key and letter R at same time, will open a run box. Type in:
%localappdata%..\LocalLow\10 Chambers Collective\GTFO
Then press enter.
Can you upload the output_log and most recent _client file
Can you send the gtfo.2019.12.14.20.06.13 (right above the gtfo_favorites)
here you go
thanks, very helpful. going to have the devs take a look when they get a chance.
thanks man!
is there any way to edit the confid to change the ADS look speed?
It is so much lower than hipfire that it doesn't allow muscle memory
do i have to do something before i can join someones lobby
i do not see the button for it
but i can get a lobby code
So looking at the the GTFO_Settings located in C:\Users\USERNAME\AppData\LocalLow\10 Chambers Collective\GTFO the right mouse button is bound to the "Aim" action.
but there is no multiplier located in that .ini
@mystic hound it's temporary until the matchmaking is done
},
"LookSpeed": {
"Value": 0.134302333 I assume is the hipfire sensitivity.
can we see bout getting FF icon and bio pings actually fading off our screen because they stay plastered to the screen till you redo the cause
Hey, we are having the issue that the drop is taking forever. Any of you experienced this before?
It worked fine with the same group yesterday
We have been waiting for about 10 minutes now
Alright, disconnect and reconnect
Either there's a connection issue with the server or one of your games is bugging a bit
Because that's when the game loads
Ok, gonna try that, reporting back in a minute :)
Thanks
Works like a charm now
Thanks :)
too easy, enjoy
hello anyone know any way to boost fps? im on a 1660 q series and changing ingame settings has no effect on my fps
i get 35 - 40 fps and cant boost it at all. even at max settings it just stays there
hi, my friend is having this when he starts the game, is someone else is having this issue? https://steamuserimages-a.akamaihd.net/ugc/786372587421509062/B622E4E6280587190E74370172E66D8384506006/
Yup I saw that, his beta is uninstalld and he re-installed the main game twice
Have him re-log Steam @tawdry sonnet
ok he restarted his computer and it worked!
Wahoo
My friend is having issues with audio. He cannot hear the game sounds at all and he said he might refund the game because of it. Any fixes on hand?
did he try his other games to see if it's the same? @left sleet ?
YOU REPLIED RIGHT WHEN HE FIXED IT LOL
im not being rude here, he is but he said and i quote "tell that guy he is a slow a** re****"
i understand
lol what an ass hole
Anyways
yea
I've muted the discord since I didn't feel checking it every time
by muted I meant the messages
is there no way to provide any updates or follow-up on a bug report I've made?
@wispy barn probably a question you can best answer.
@zinc mortar are you wanting to update a bug report you submitted or want updates from us on the status of the report?
update a bug report I submitted
Send me the details, like when you submitted it, the subject and description used or roughly thereabouts, and what you wanted to update and I'll look into updating it
I don't actually have anything in particular to update right now, I just thought it was odd that there doesn't seem to be a way for users to leave comments on reports or anything
where do you paste group code? not sure if a menu is not appearing
@wispy barn I uninstalled, Deleted said file, re installed. And still have the error.
@opal halo see #how-to-matchmake
@teal tusk try relogging Steam. If that doesn't work, try restarting your PC.
I ended up re-opening the game and the option is there now, but hasnt worked yet
@teal tusk Have you followed the guide in #known-issues ?
Also done it and deleted C:\Users\USERNAME\AppData\LocalLow\10 Chambers Collective
C:\Users\USERNAME\Appdata\Local\Temp\10 Chambers Collective\
Maybe its a firewall issue?
Worked for one guy
Yeah. Still didn't work
Could be @teal tusk Check permissions for the game
Get it to work?
Scratch that, cant find where i can give it permissions. Went to privacy and apps
Yeah every option i found, gtfo has permissions
YES
I figured it out
im in ty everyone
Did you turn it off and back on again? :x
Nah, touched the butt hole of my pc
(Anti-virus program blocked it and quarantined it)
Hmm. My team and I cleared B2 but only the host proceeded to the next screen. Both me and a friend got stuck underground. Has anyone experienced this?
is there have any admin online ?
when i start the game it says network error : no connection. but i have internet as you can see
This is caused by trying to launch the "GTFO Beta" version. Please uninstall this version and install the one labeled "GTFO" from the Steam Store which is currently in Early Access
i tryed to do that
but nothing happens
please contact me
?
You need to buy the game on Steam
it currently costs $31.50
@mighty cipher
the Beta is no longer avaliable
hey, after trying to start the game i get this window, it closes after a short time and nothing happens.
https://media.wtf/87329712
@mighty cipher Perform the following steps:
- Uninstall game on steam.
- Delete the following folders:
C:\Users\USERNAME\AppData\LocalLow\10 Chambers Collective
C:\Users\USERNAME\Appdata\Local\Temp\10 Chambers Collective\ - Install the game
@warm pumice thx
i buyed the game on steam platform.
as you can see early access but no connection
Interesting
We are stuck on the last step of the stairs Zone 16D in B2
Help, me and my friend cant hear any of the character voices or dialogue, we can only hear it when they get hurt or shot :I
Are any of you the game host?
Getting really bad lag when in a lobby with one other person. Internet is more than capable enough of playing games as is theirs, any ideas?
Yeah im in the same boat. I am having huge latency when playing with someone else
@mighty cipher try restarting your computer
Hey fellas, can we get "proper" 4:3 support?
Is there an option to reduce grain's effect?
Throw a fog repeller.
anyone have any news on the unity window? i wana play 😭
@south musk See #known-issues
yeah no thats already been gone through
Then I can help no further as I am but a pawn, but @wispy barn might.
when you went to both those folder locations, did you see 10 chambers folder there for both?
@south musk And you did the Uninstall, deleted both folders, reinstall method in full, just to confirm?
i did. will run through it again though
After uninstalling can you restart your computer and make sure your video driver is up to date.
@south musk yup both of those, delete the 10cc folder
Oof
yuppp lmao
random thing, saw one other report of this
my friend can not hack anything and has never had a hacking tool even trying single player
curious if anyone else has had this
When healing a player that has been recently revived, the health pack is used but no health is given
just a heads up
Can you submit a #bug-reporting with as much detail as possible. A video showing the issue would be really helpful.
@astral arrow
i have a GTX 1050 Ti, AMD Ryzen 3 1300X Quad-Core Processor, and 16GB of RAM. Yet recently my computer has be restarting randomly when playing D1. I have no idea what is causing this. I have beaten all other levels without any gameplay problems, only recently did this start.
@forest crag -- do you get a BSOD? Check windows Event Viewer?
Is it common for key to not be were the ping is?
@old knot I did not. It looks to be just a random hard restart
When's the last time you dusted the computer out? I used to get bad lag and frame rate and intermittent freezes and found out it was due to over heating.
I've dust my computer 2 months ago i will try again, however my cpu temp in game is average 45 degs, highest i say it go was 60 but the TJ Maxx is 90
then that's probably not the issue. I'd check windows event viewer
I run Witcher 3 no problem
right -- but there may be something in event viewer that could give an idea of what the issue may be. It could be video drivers or something else. You'll likely find out in event viewer.
i will check windows event viewer i'm knew to the pc gaming thing but this is all a first. Give me a sec and i will try and look
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
from what i see this is only thing that might be related to the game @old knot
@wispy barn Anyway in the future we can get an unstuck? 😆 I swear its easy to clip into things.
Well, just dont get stuck :p
If anyone finds places that you can get stuck in, submit a bug report with a video or screenshots showing which expedition, which zone area like a snapshot of the tab menu map so we know where.
Its so many steps to submit a bug. 😭
Okay, I did it.
Its the most perfect bug report. You're welcome. @wispy barn
Shaking my head my head
I know. 10/10. Would ask that idiot @noble jolt to submit more bug reports.
Bug denied, user error :p
I'm telling my mom.
Tell mom hi
Okay.
I beat B1 and B2 yesterday and when i came on just now it says its not completed. Anyone got this problem?
some teammates invis?
wdym
Different issue
@leaden jacinth Bug I've experienced before
Go to #bug-reporting and follow the steps there
I found a bug. I shot my team on accident when killing sleepers and I just have a red slash on my cross hair even in the next match, restarting fixed it
guys, how anti cheat is going on?
I have an issue, I boot my game up like normal but it then shows a screen saying network connection error and then crashes
@gaunt island can you take a video of the process of launching it from steam and showing the error?
Send it in a PM for now
just in case it's something simple, then if it's not, we'll have you upload it to #bug-reporting
@gaunt island
@gilded wasp ok no worries
Hello, my friend has a network error when he opens the game, anyone have a solution?
See #known-issues @crimson osprey
Is there any specific key to press to use a mic?
Are servers down rn?
same problem
There are no servers
there are servers
The game is peer to peer hosted
thjere's a developer run one which just does basic stuff
in the future it will handle pogression
Well yes, but all sessions are peer to peer hosted, no servers there
you still need the server's approval to start the game
And considering I did just start the game, I guess it's fine 😛
Also, are you sure? That would take away the entire purpose of P2P connections, why would you need to have the server approve a launch?
not approve a launch
With launch I mean launch the game
I'm not sure what's with the servers tbh
I know they have it set up so you need them
but apart from that they will controll pogression in the future, I don't remember how it works
Fair enough, seems odd tho, but I'll take yoru word for it 🙂 Although I could just launch the game so they should be up and running
Game in triple monitor. https://youtu.be/cLz5uIrW2yY
The servers are used for storing your expedition progression (completed A1, e.g.). They also store other various user stats. In terms of game lobbies it's all peer to peer as stated.
Ah okay, ty for the info!
Also explains why you would need a connection to lauch the game 😛
is there anyway to reset the menu when it goes off center?
Don't you control the menu where your mouse is aiming?
Yeah it follows the mouse
Don't the servers populate the boxes too?
The lockers/tool chests? That's done by the local game client.
game has a lot of noise! 😦 anyway to turn it down? Just bought the game and there's no tutorial how to use stuff
@wispy barn You guys told me that it was server side when I was in the game still after the first alpha 😆
can anyone see what wrong here?
no
the downed msg me down but 100 hp?
Hey everyone! I was on here yesterday with some problems and found out that my power supply unit is going crazy high when i play GFTO. Any suggestion to why this might be? It cause my computer to hard restart
Is it a laptop?
Sounds like power draw from the GPU and the power isn't enough for it.
found out the PSU fan isn't running
it's a desktop
Doesnt seem like a GTFO specific problem anymore
Is there any way to turn off the film grain effect in-game?
What you're referring to as film-grain is most likely the particles floating in the air itself, and it actually a lighting+atmospheric effect. <--This is me assuming what you mean though, I could be wrong.
Hmmm, seem to be having issues hitting 144 fps on this game....1080ti 12GB and a i5-7640x, 12gb DDR4 ram. I've turned anti-aliasing to default and dropped shadows to second from highest....I haven't fiddled with the CPU thingy settings though, not familiar with what they do and google wasn't super helpful in giving me an understanding >-<
Am I missing something or is the game more intensive than I'm realizing?
(Sorry for double posting, wasn't sure if it should be here or in PC build help, seemed to fit both)
idk if this is supposed to be here, but if you go down on an escape zone and be revived when its at 100%, the game will glitch out causing a drop in fps to around 10fps
then the game freezes and the win doesnt count towards progress
Does anyone knows if GTFO can be shared between accounts with family sharing?
You can, but bear in mind the game does not scale, meaning whether you are a full team or alone, it is equally hard @median stump
Or rather, the levels and enemies are the same, so being fewer people will be harder.
Yo guys, this the place to ask for technical help, right?
I cannot run the game in administrator, it just says Network Error. I cannot get the game to run at all.
trio probably works just as well as a full squad tbh
one less person to worry about for resources, and you don’t particularly need the firepower of 4 imo
duo is really pushing it, and solo just isn’t always possible and is significantly harder when it is possible
Anyone know whats happening with random crashes in A1?
3D3.DLL in eventviewer so something with DirectX?
OH its an access issue
But it runs and starts?
0XC0000005 is the ref code btw in case anyone's reading for the future
Hey guys I have a 2080ti and i9 9900k and having some stuttering only in this game. any fixes or optimization tips?
Check the shading settings, check if Unity has had issues with enthusiast hardware, double-check drivers, you're almost certainly using Win10. Given how support for certain brands of enthusiast hardware is still spotty and how Win10 is basically the antichrist, I would say to just do troubleshooting and see if something changes.
None of my other friends have this issue so I’m thinking it’s something to do with my laptop. My settings are nearly all on low since its several years old. It’s an HP Envy laptop. The recoil just infinitely stacks from the sniper and machine gun in the specialty weapon slot. No other weapon does this. Any help would be greatly appreciated.
Anyone else's game running in the background after closing out of it? I stopped playing yesterday and it just kept running, logging 30 hrs in the game, most of that idle time
More of a recording technical hitch than a game technical hitch, but when i used windows game bar's recorder in the beta it worked fine for recording games, yet now in the full version I cannot do so. Feel free to message me directly or @ me if you have a fix.
What problem you encounter.
Cannot record with windows game bar (windows key + G) in game yet was able to during beta
Do you start the game in Fullscreen?
tried in all 3 types, windowed, full screen and borderless
i founs some articles. Not sure if a fix is there for you ^^
Anyone had an issue with the game loading and working for 30 seconds to a minute and then freezing and crashing, when the game freezes i can hear myself moving around and shooting. shortly after it crashes.
@tender axle you have a way of looking for Temperatures?
cpu and gpu temps?
y
I had this problem with another game permanent
until i found out my CPU was overheating xD
yes, water cooled gpu and cpu both sit at around 34-36 C in game
ok thank you. You also can try to verify the game data via steam
done that twice, it's weird cause sometimes i can play for hours but i've just tried to play 3-4 times and it's crashed within a minute of starting
That's weird indeed.
I've changed about every setting/ reinstalled/ verified game data.
I've had the image freeze like that before, but the game itself was still running
@final pilot That's exactly what my game does, but it doesn't recover and ends up crashing or i have to end task.
Do you use any overlays? like Geforce Experience? Maybe that's the cause?!
Just a thought :D
never actually thought of that
I didn't have it crash personally, but yeah freeze like that. I think it might have just been a driver issue so I updated my drivers
I'm all up to date
We have a guy who are stuck between a wall and item in the party. What we can make for solve this without exit the game ?
@nimble breach Always in the bug after come back ^^
we have to leave the party ^^ Thanks @nimble breach
I didn't even help but thanks for thanking me
My GTFO keeps getting a unity crash report. I've tried uninstalling and deleting the files and reinstalling but it just went back to the Unity crash report anything else I may be missing?
Drivers?
Speaking of Nvidia?
Perform the following steps:
- Uninstall game on steam.
- Delete the following folders:
:PL: C:\Users\USERNAME\AppData\LocalLow\10 Chambers Collective
:PL: C:\Users\USERNAME\Appdata\Local\Temp\10 Chambers Collective\ - Install the game
I've already tried that.
you unistalled it first?
Yea I uninstalled it first.
ok, just wanna be sure ^^
Should I try running as admin?
sure, why not ^^
Whelp
Won't hurt. However, sometimes a anti-virus or program like that is blocking it.
I usually always have my anti-virus off
And running as admin unfortunately didn't do anything.
Is there anyway to see the crash report?
Or should I default my nvidia settings?
That shouldn't be the problem.
hmmm.
I'm sorry for spamming y'all if that's what it seems. I've just waited a long time to play this game. And I do apologize in advance.
Alright then. I'll be sure to wait for a response then.
Whelp
Reseting my Nvidia settings helped
good to know ^^
Is anyone having an issue not being able to hack open the loot crates/doors? My friend is the only one that can't. It's almost like it's a glitch
Can you have them record a video and submit a #bug-reporting please @inland fiber
Hey guys, downloaded the game last night and played it with a group of buddies. I have an issue where the visuals can appear very pixelated and menus can be difficult to ready due to the text-shadowing theme. The other guys in my group were able to fix their visual issues by swapping resolution to 1440p, but sadly my monitor can only do up to 1080p.
Has anyone else had this issue and been able to fix it?
Do you have a screenshot?
Hold please. I'll pop open the game and get one
Took a quick video clip and made it into a gif to demonstrate the issue:
https://gfycat.com/qualifiedfarflungjenny
It's most noticeable on the rail just above the targeting indicator. Perhaps a lighting issue?
Or maybe that's just the style and I'm completely missing it.
Ah good, I'm not crazy
not sure if this is a technical issue, but my lfg-north-america channel has been stuck on slowmode 0:08 for 2 hours now and i cant message anything to group.
restart your discord?
^
like end the process in task manager
That's a discord bug
oh ok
ay
so
our game crashed once we got to 100% on the extraction of C2
and only the one who hosted the lobby got the completed
everyone else crashed and did not got completion of it
so those ppl and I have to do the whole lvl again
Happens, write it in #bug-reporting.
every single game session is crashing for me today
hasnt been an issue until now
sometimes i can play for 10mins, sometimes i can play for 1min
Try #known-issues
@harsh locust can you please send a screenshot wich isnt cropped?
There's no option on my rundown screen to join a lobby through a ID.
Ps; not sure if itll post as cropped, sorry ahead if it does ;-;
You just need to copy it
@harsh locust i still need a full screenshot
It aopears magically @untold lichen
if that helps
@vernal lichen Thanks!!
buy it, Lel
ohh bruh
A lot of problems with connections are talking about in #known-issues
@quiet phoenix ?
@proper grove whoosh
any1 else got the same issue regarding this:
Game crashes on start with a "GTFO - Unity" window.
I did apply the fix in known-issues with no luck, game work's fine in windows mode, but when going in full screen it crash and somehow disconnect my GPU
I believe there was a fix for it
@silk nimbus go to the #known-issues its there
And a fix
I did apply the fix in known-issues with no luck
@merry elm I did apply the fix 😉 no luck neither
@silk nimbus driver up to date?
GPU driver are up to date
what gpu are you using
Here you can Download Display Driver Uninstaller, this Display Driver Uninstaller is a driver removal utility that can help you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, with...
Ryzen 5 2600 (shy)
try to delete the 10 Chambers collective folder in localLow
you can find it by searching for %appdata%
did that,
already?
yup, and reinstall of the game
does it actually creates the folder again
doesn't seems so, I will have to check that later today
I guess you did but I ask anyway, executet as admin?
yes, I did
did you have a revision folder with a number in it, at the location path?
when you do what numbers does it saved
I will pm you later today, currently at work doing some stuffs 😉 thanks for the quick response
I see
Just finished B1 and everyone was at the extraction point, then when it was about to pull us up I fell through the game;
and now it remains not completed
That's a bug that should be fixed soon
Where do you enter the code to join a game?
@thin forge Simply copy the code and then tab into your game, to the left on the rundown a button should appear giving you the option to join the lobby.
So me and a friend started playing this game together and he keeps having framerate drops, he is on a laptop but a good alienware gaming laptop which should be able to run GTFO but no matter what he does in options settings nothing gets rid of the framerate issues so please if anyone here can help it would be great
@mighty cipher can you share a screenshot of the settings menu
HArdware Info would be better.
nah he got a gamer laptop
probably settings are wrong
and what do you want to support if you know the hardware tell him to get some better hardware
@vernal lichen i see, you are working as computer specialist
I am
Run this at 3840x2160 on a laptops.
ok lower your resolution
max your max render queue frames
and set your cpu culling work to high
you can up the Texture resolution again probably
and change the Anti alaising to the default one
@mighty cipher
AHHHH
It wont let him lower the resolution there is only one option for him there
maybe change the option Exclusive Fullscreen
@mighty cipher Can he please send me the Hardware so i know where the bottleneck is?
Hardware Info*
its obviously the settings
Omg @vernal lichen. Dude... Some settings have different influence on the hardware. If we know wich one he has, we know if there's maybe just a software problem
He is running 4K on a laptop
of course, most laptops are layed out to play one 1080p
And?
they are not capable of showing higher resolutions
and why does he has fps drops man
That's what i try to find out, instead of just saying to lower random settings.
Yeah, knowing the hardware would help.
Could be as simple as the memory timings on the RAM are wrong, or we've set 3200 ram to some lower value when its running at AMD hardware.
how could you support him if you knew his hardware
I don't think Alienware has any AMD laptops, but they might now.
OMG AND HE CLAIMED TO BE A SPECIALIST
No graphics card.
nvidia geforce gtx 1080
it does not show in this menu
ohhh
@mighty cipher were you able to lower the resolution
@noble jolt You just wanted to show your 2060 :P
No its cheap af now. 😆
I was too poor for a 2070 super which I'd be a little more impress by.
Its called CPUID.
Why is he not able to lower or set any other resolution is the question
It is in exclusive fullscreen?
I am ashamed of me @proper grove I just realized my RAM is set wrong.
Does not matter he changed it to fullscreen window and he still cant change the resolution no matter what
does he firsrt saved
thats kinda odd
it should actually display the different resolution settings
Try to close the game and access the LocalLow folder
There should be an "10 Chambers Collective/GTFO" folder
and in it is a GTFO_Settings.txt
you can find it by entering %appdata% in the search and going one folder up
Windowskey+R
or Windowskey + R like lavars said
Here in my File its set currently to this value
"Video": {
"SavedVersion": 0.13,
"Resolution": {
"Value": {
"x": 1600.0,
"y": 900.0
}
},
okay he did it the hard way with setting the resolution in that game folder manually but it still didnt change the game resolution when ingame
do you picked an odd resolution and if not, report the bug please
or try reinstalling the game
OMG please stop
@vernal lichen Well he just tried setting the resolution manually in the Appdata local low gtfo game setting txt
It did change the resolution ingame but he still gets framerates issues
I see
Not sure you can try to go even lower but, I cannot tell remotely by what the fps drops are caused
does any one else run into the situation when accessing the menu/settings, the screen goes black like it's trying to refresh or update
did not heared of this problem yet but do you just need to access the settings?
@glossy fable What Fullscreen mode does this happen at?
@proper grove 2560x1080.
just to be clear, it does not crash. it seems to just be some sort of refresh
its something one would expect when changing a graphics setting, but it happens when simply accessing the options/settings in general
Do you play fullscreen?
yes
Would you press ALT+ENTER to change to Windowed for me?
want to know if the problem keeps accuring
interesting...
i did alt+enter from the main screen to change to windowed.
i selected settings > keybinds and it did the same refresh scenario, and automatically reverted back to full screen
ok. we gonna try something
Steam > Games > Right Click on GTFO> Properties > Set launch options
and put
-window
ok, thank you. i'm gonna hit you with a PM.
sure
@carmine isle Is there any way to disable more graphic stuff? I tried looking in GTFO_Settings.txt under "AppData\LocalLow\10 Chambers Collective\GTFO" but all there is in here is the in-game config. I don't know how Unity works, is it possible to tweak the game so it can run better?
Hello @jaunty sparrow Can you tell me how many FPS you got, and what hardware you are using?
My GPU is bottlenecking right now, it's an R9 270X and I have to play at 1024x768
I get around 80 FPS usually at 1024x768 but it can drop to 40 sometimes
me too
Can you send me a Screenshot of your settings please?
All low
Can't be lower
max render queue frames at 1 or 10 doesn't change a thing
0 ofc reduces FPS but ludvig explained that to me
ok, thank you ^^
I know my GPU is considered the "minimum requirement" but, man, 1024x768...
b/c culling is the balance between the cpu and gpu
You mean CPU culling workload ?
I tried it doesn't change the CPU usage at all
Maybe it's a setting that needs a game restart?
Setting mine to high, the utilization I don't think gets much higher than 25%. But I suppose 12 threads exceeds the recommended eh?
I don't really get why my GPU is bottlenecking to much
It's not like the game has a LOT to display on screen
If only I could disable particles at least...
Or even shadows
Particles are often on the CPU-Side
Apart from that, I can't seem to stretch the game on my 16:9 screen with a 4:3 resolution
Unless I play on real fullscreen, there are black bars on the sides
The AMD software didn't help much
Even the Borderless Gaming software didn't help
I prefer stretched, especially at 1024x768
Anyway, guess I'll have to play at 1024x768 until we have more graphic options to disable
how do we get out?
uhhh my progress in A1 and B1 expeditions were basically lost when i closed the game anything that might help get my progress back?
besides doing them all over again?
?
There's a bug where in rare cases progression isn't save. There's a hotfix coming soon that should resolve that issue going forward.
thx m8 for early access game is doing beautiful
I can't unlock lockers or boxes; spawning without the hacking tool.
Try pressing "7". Maybe that works for you
Nope, still nothing.
Did this happen often, or was it like a first-time-thing?
can you usbmit a #bug-reporting showing you pressing each number key on the keyboard eventually cycling back (and starting) at 1 so we can see what happens when you try to bring out the hack tool @nova mesa .
In addition does the hack tool show if you restart the game? What about a reinstall of the game.
Having an issue with friends not being able to connect to the same lobby. Is there any known fix for this, other than making sure both are on the updated version?
All 3 of us are running the same version of the game, we can each join Steezy's lobby separately but if we all try to join the same lobby together it doesn't connect us. If I try to join the lobby with the other person (Jirou) I cant connect to him, vise versa.
hi im trying to stream this game off streamlabs and its telling me frames are dropping hard, any ideas how to fix so my viewers can watch me play
Sure, i hit ya with a PM
thanks
Someone send @proper grove some ☕
^^
@nova mesa do you wait until the camera has zoomed out by itself? If you just switch your weapon instantly it does not really complete the hack
joining lobbies is dead
I can't get seem to get past the first 5 minutes. I open the door the alarm goes off and the things spawn in but never stop. me and a friend disarm the alarm but all off a sudden after that I can't take damage, all the dead things run on the spot. New ones forever spawn in and when I kill them they just run on the spot. Till I have no ammo
Yea that would be good, but I pretty sure its a glitch because I am invincible and on some tries. My team mates go through the door but its not open for me. But yea a 3rd person would be good
i don't have mic right now and CBA to plug it all in tbh
if that's fine for you then i play
No worries.
We gonna do another attempt... let me know when your ready
sure
Help requested please.
What ports are required to be fowarded to play this game?
Mates and I cannot join any games, when accepting steam or code invites it just puts you into a blank lobby.
I've gone as far as to put my PC in the DMZ with no change.
what does this mean? its probably my pc bc my discord and chrome crashed at the same time. is it RAM?
@marsh ocean theres a new patch
@vernal lichen I did a 40mb update 10 minutes ago, was this the one youre referring to? cause no change.
@pure hatch may be, close chrome when playing
Weinie you don't need to forward any ports.
@marsh ocean I hope they did not broke it 😅
I've tried to join a few other peoples games with their codes, same thing. Also appears to affect my mate who wants to play too :C
What happens when you try to join?
How long have you waited at that screen?
10+ minutes.
Ah okay
That's not normal behaviour
Because that screen normally shows up, and then you wait a bit and you get in the game
Here's what we'll do, I'll launch a quick lobby and PM you the code, and we'll see if you can join me, just to make sure, sounds good? @marsh ocean
Sounds good
Didnt happen to see my mate Waffles join for a brief moment before you closed that lobby did you?
Nope
I figured he could test as well to see if its just my install.
Yeah sure
We've both verified without fault.
i saw you for a second
You did?
Complete delete and re-install will be next.
Yeah unfortunately probably the best bet at this point
Fortunately it's a small download
@marsh ocean Where are you connecting from? NA/Europe/Australia etc?
Could be the patch
aus
that the hosts hasn't downloaded the patch yet
How large is this patch, as we've verified AND just downloaded a 40mb update.
sometime you need to force quit steam for it to trigger oddly enough
I'll try close steam and re-open
YEah, to make sure you're on the latest update
And then I'll launch another lobby, have both of you connect and give it some good time. Just to make sure
it's supposed to say 19087 down in the right corner btw
Thats exactly what mine says.
Same here
Uhh
This issue affected before update, and after update :C
Weinie, I'll pass you the lobby Id, pass it on to waffles as well
Sent
Also Waffles make sure you have 19087 in the bottom right as well
I spent 2.5 housrs on C2 and when I finally complete the C2 ,the server crushes and i stiuck in rhe game.
does anyone know how to complete the C2? I can see the exit point but when i stand on it, nothing happens, i was unable to evacuate from C2.
If the evacuation is at 100% and you're stuck, chances are there's not much to do to get you out except leaving the lobby
If that keeps your progress/counts the win or not, I have no clue.
@marsh ocean if the error persists, you can DM me and we can look at some logs
Man this community and game is awesome xD First time I've ever seen where a dev offers to help directly by looking at logs xD
Also, they're reinstalling right now, and then they're gonna try and join me. Just for the sake of testing.
my friend exit the lobby but it show the C2 is uncompleted
@carmine isle really appreciate it 🙂 I've played about 5 minutes single player and am stoked to keep playing, but yeah, not being able to play coop is a bit of a killer :C
@tulip grove Your code resulted in the same 4 slot invite screen.
Did waffle try as well?
ill try now
Waffles is in
I was a sausage and forgot to give it to him.
He can see you. so.. this is my PC or internet.
let me try tethering my phone.
Yeah, seems to be a specifically you problem
Yeah I can't help you much more, I've just tried some basics stuff xD Probably need @carmine isle to give some actual advice 😛 He will actually know what he is talking about xD
Is your game still up?
If I can please, I've swapped to mobile data instead of nbn
PM sent with lobby code
So it IS an internet issue.
Well, at least you got in to a lobby 😄
what a delightful bag of dicks 😄