bar completes it goes away and then black screen and nothing loads. Im in California. I've used 2 diff browsers. Logged out restarted WiFi and computer. Etc. Cleared cache -
#Can't load game all day. Starts loading and then before progress ...
spark pebble
surreal scroll
I have the same problem
vague vector
im also in california and been black screen all freaking day!
sterile palm
unable to login since 18:00ish CST now 09:15
gleaming hollow
send me both the traceroute and speed test in dm.. do not post them on here.. #general message
sterile palm
bar completes it goes away and then black screen and nothing loads. Im in Califo...
CC - Ever able to connect?
hidden slate
From South Africa the same problem
dim widget
I have the same problem up to today still black
spark pebble
Ive never had a pproblem like this before and been using same network and physical location in home
My wife works all day from home and is on network also no prob
spark pebble
CC - Ever able to connect?
nope, only intermittantly from provate mode.
mortal crow
I have the same problem with this. I was able to play WC last night, but now I can't
spark pebble
Seems now that I mentioned I got in via private mode Kix shut this option down
Using 2 browsers and no luck. Opera GX and Safari
halcyon patio
I realy hope Kixeye fixes this problem been like this for me 2 days now
vague vector
same here from california. i sent a ticket in. kixeye says its on my end
spark pebble
Tried Firefox - no luck
mortal crow
I'm from Wis. I tried clear cache. Still nothing
spark pebble
Going on 3rd day of this. Any remedies to try???
spark pebble
Nothing yet I guess. I managed to spend $50 coming in on private mode on units that were offered. I know Im stupid to fo it but actually thought I'd be able to play this event and get stronger. No luck now.
Not doing anything till this is fixed. Never experienced thia before. Why? Dont tell me about some server in South Africa. Dont care
peak ruin
i still have problems from the start
halcyon patio
3 diffent devices 3 diffrent Internet Service providers and still the same so how can it be on ourside and even people in CA USA have the same problem so this means it isnt a problem on our side it is something with there servers some how. I realy hope they fix this.
peak ruin
every thing else is working 100%, other games is working 100%, youtube you name it, but not kixeye dont load. something fishy lol
telling you its time to stop playing if it goes on like this. i been attacked 3 time and cannot even repair my base units lol
gleaming hollow
When clearing your browser cache make sure you are selecting " all time /everything "
hidden slate
When clearing your browser cache make sure you are selecting " all time /everyth...
This is always the same old story....clearing browser. We can do it eyes closed. Does not fix the problem people are describing here.
nova marsh
Since a lot of years...always the same. "Clear the cache", and "it's a fault of your connection"... Nothing is changed.
spark pebble
I've never cleared my cache and Ive played from the start. I've done it now and still no luck. I use iMAC andf have since I started. Are you sure Kixeye has not run into a problem with system updates from users>? I am running latest version of Ventura.
This is rediculous and it seems many more peeps are running into the problem. Is this true???
vague vector
california here, like i posted on 3+ days not loading. this is on the kixeye side. why can't they see this??
halcyon patio
easy to put blame on us
if they reboot or stop and start the server or services it will come online again ican tell you that. being a server and clous specialist it always works 90% of the time.
wary reef
I have not been able to connect for 3 days. Did the trace route DarkShadows requested and Wc-fb-vip.sjc.kixeye.com is not responding.
wary reef
Sent copy of tracert to DarkShadows
spark pebble
3 days and only got on a couple times via private mode. Enough to kick in upgrades and burn $50 on event pieces. I hope we get some compensation - one day.
Actually 4 days
I've changed servers in private mode and the Africa ones work better than the others.
peak ruin
well guys i will have to say good bye, i think i am done with the game as i still do not have access into it. It does not help to try every day and you cannot get in. to all have a great game take care.
tiny lotus
Hi Scorpion, maybe we will have access once it is on Steam. But yeah, I understand your frustration. I am keeping a ticket open and referring them to discordd, trusting that they will see it not just our pcs, internets, caches etc.
surreal scroll
Hi I had to reboot my router to get on just before after trying every other reccomendation.
other day i asked AI. it provided me with how to add a desktop shortcut to do a one-click reset of everything related to the game using brave browser heres it copied and pasted.
spark pebble
other day i asked AI. it provided me with how to add a desktop shortcut to do a ...
Did it work?
vague vector
i just got online after 4+ days. i had to use Brave Tor bwoser. its slower but im in the game. hope this helps you other guys having a hard time
tiny lotus
I just tried tor browser as well, it works, some units in base blurry at first, but after a few in and out of base, it gets fixed. background still have issues, but at least I could start upgrades. Did try opera gx again and brave afterwords. Still only got to the black screen and blue buttons on top. so it appears tor a work around for now. Did a google on: why tor browser work but opera not working (and brave not working) and some interesting feedback for the tech people.
surreal scroll
yeah it worked. but now having problems again
spark pebble
I just tried tor browser as well, it works, some units in base blurry at first, ...
you want to use Brave browser with Tor. right click on icon and select.
Game is fixed with last update for me on Opera GX
peak ruin
well well so it looks like it was kixeye problem and not the network. we is my present kixeye lol. good i am back on the game