can't upgrade walls, the game took all iridium but did not upgradw walls.

[mighty sequoia]

same with me

[vital glacier]

requires a ticket.

[charred lichen]

We are currently investigating this issue and will post once we have more information.

[turbid steeple]

it happend to me twice i was expecting it would happend only once but its when we try to upgrade all walls at once it will disconect the game and it takes the Iridium

[wise herald]

same here

[fresh shadow]

@vital glacier @charred lichen any link to send ticket pls i did encounter same lost 202 iridium and walls not upgrading

[vital glacier]

https://kixeyesupport.helpshift.com/hc/faq/427-how-to-contact-support/

[fresh shadow]

Ty

[fresh shadow]

@vital glacier my supports not replying since i click mistakenly the NO option i need new one but not going

[vital glacier]

refresh

[fresh shadow]

@vital glacier pls help

[vital glacier]

Should of given you option for a suppor ticket to be opened.. I have pinged someone for you hopefully they can get it fixed.

[fresh shadow]

Yeah the option is gone and not opening for a new one

[charred lichen]

It did create a ticket but it looks like it didn't reply to you and tell you that. I apologize and will work on getting that fixed

[fresh shadow]

Ty , i hope it will return my 202 iridium as its hard to hit a base 4

[willow whale]

same here second time already

[fresh shadow]

I did try 30 wall now but still not saving and already deducted again so my 3rd try 10 wall same tlme it works

[charred lichen]

We are currently working on a fix to improve this. We do not have a confirmed ETA. In the meantime, try upgrading each wall individually or using the gold instant to upgrade all at the same time without issue.