i dont know how to fix this

[harsh kelp]

UPDATE, shit

[dreamy notch]

@harsh kelp try reboot your computer, make sure you are logging in on the same wiki you set it up

[harsh kelp]

ill try it but i dont know if it would work

best option would be to disable 2 factor which is what i was trying to do

lemme restart first

[harsh kelp]

didnt work

[dreamy notch]

Unless it was very recently activated or you have strong proof, we rarely reset 2FA

[harsh kelp]

well wait i am logged in on my laptop

what proof is needed?

@dreamy notch

here, i did activate after a previous incident

[dreamy notch]

Basically something that has the same standard as 2FA

Key based stuff

Unless you activated it like half an hour ago

[harsh kelp]

i actived it a few months ago after a incident where i was logged out due to this

i re actived it

[dreamy notch]

Ye you're pretty much on your own unfortunately

We very rarely reset 2FA

Being logged in is not proof

[harsh kelp]

ok wait

[harsh kelp]

give me examples of this

[dreamy notch]

GPG/SSH keys, committed identities, another linked account connected by 2FA, someone has met you in real life

[harsh kelp]

ok, so what abt the identities part? or what would count as another linked account?

i have a friend who works on the wiki

if that helps in any way

[dreamy notch]

If you don't know what a committed identity is, you don't have one

A linked account would be a legitimate alternate account that is secured to the same standard

Not a friend

Unless that friend is a steward

[harsh kelp]

ok, does it have to be mirahaze though?

i have accounts that have 2 factor

my discord account does

[dreamy notch]

A Miraheze controlled system would be fine such as Phorge

External things like discord don't count

[harsh kelp]

ok.

btw the username of the account is squag

[harsh kelp]

would it count if i logged into phorage?

[dreamy notch]

If you have 2FA for Phorge setup before today

And I can verify it

Any decision to remove 2FA is case by case

And it can take a while

[harsh kelp]

i never used phorage, but i dont know what info i could give you about my account on mirahaze that would prove i am who i am

[harsh kelp]

wait no, hold on

ok

so heres my issue

on my main pc, i am using 2 factor authentication, but for some reason its saying it failed, like this

so its not mirahaze

atleast i think

sorry, just i get anxious when this stuff happens, hope this clears it up

on what my issue is

[dreamy notch]

Not really

We've always made it clear we offer very limited support for 2FA

[harsh kelp]

ok, ik that

[dreamy notch]

Its organisational policy to set a very high standard for unlocking accounts

[harsh kelp]

ok

i belive my issue is due to windows

and not mirahaze

now that ik that

sorry if i confused you

what could i look into to see what is interfearing with the 2factor?

[dreamy notch]

Ask ChatGPT

Or copilot

[harsh kelp]

ok

[harsh kelp]

i think its a windows issue

so imma look into that

bai for now

[harsh kelp]

also ask the tech team if an incident like this happened before and it was my issue, just to make sure

if ya can

[dreamy notch]

I am the tech team

[harsh kelp]

ik

[dreamy notch]

Also the person who is pretty much authoritative on 2FA resets

I know pretty much every case of 2FA resets for most of our existence

[harsh kelp]

ok but has it ever been a issue where you cant login due to 2 factor?

i will contact microsoft support and see what the issue is, ill update you if its mirahaze

[dreamy notch]

I am not aware of any other reports of that error

[harsh kelp]

well i wanna make sure.

but idk yet

[harsh kelp]

aight i was able to contact them there looking into it rn