#Strawberry Jam Crash

1 messages · Page 1 of 1 (latest)

ruby raft
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When I download Cat Isle it works fine, but when I try booting up Strawberry Jam is crashes. I'm suspecting it has something to do with trying to transfer the old account on a older computer to a new computer, but I'm not sure what to do.

gray pond
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what is Celeste [4418]. this is what

fresh joltBOT
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There are two types of logs; crash logs and log.txt.

Crash logs are generated when you see an "Oooops! :(" crash handler screen. They contain extra information which regular logs don't.
To access those, there's a button that says Open log file folder, which should take you to where they're stored. Make sure to grab the latest one!

For more subtle issues, non-crashing problems or other miscellaneous stuff, log.txt is checked. To find it, do the following:

  • Open Olympus.
  • Press the Manage button in the Installations panel on Olympus' main menu. (it's to the left)
  • Press Browse to open the Celeste folder.
  • Look for the file named exactly log.txt inside that folder. Do not grab error_log.txt or look into the LogHistory folder as those are not the log.txt you're looking for.

Your username may sometimes show up in those logs. If you're concerned about that, remember to censor it before uploading. Every text editor should have a replace function, commonly opened with Ctrl+H.

gray pond
ruby raft