#Strawberry Jam error

10 messages · Page 1 of 1 (latest)

knotty wigeon
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Hello! I'm trying to open Everest to play Strawberry Jam for the first time, however it crashes almost immediately with an error log. What should I do?

This is the error log:
Ver 1.4.0.0-fna [Everest: 5421-azure-15f3e]
03/25/2025 10:57:35
Microsoft.Xna.Framework.Graphics.NoSuitableGraphicsDeviceException: Could not create swapchain! Error Code: The parameter is incorrect. (0x80070057)
at Microsoft.Xna.Framework.Graphics.GraphicsDevice..ctor(GraphicsAdapter adapter, GraphicsProfile graphicsProfile, PresentationParameters presentationParameters) in /tmp/FNA/src/Graphics/GraphicsDevice.cs:line 416
at Microsoft.Xna.Framework.GraphicsDeviceManager.Microsoft.Xna.Framework.IGraphicsDeviceManager.CreateDevice() in /tmp/FNA/src/GraphicsDeviceManager.cs:line 546
at Microsoft.Xna.Framework.Game.DoInitialize() in /tmp/FNA/src/Game.cs:line 773
at Microsoft.Xna.Framework.Game.Run() in /tmp/FNA/src/Game.cs:line 408
at Monocle.Engine.RunWithLogging() in /home/vsts/work/1/s/Celeste.Mod.mm/Patches/Monocle/Engine.cs:line 53

visual narwhal
oak bluffBOT
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There are two types of logs; crash logs and log.txt.

Crash logs are generated when you see an "Oooops! :(" crash handler screen. They contain extra information which regular logs don't.
To access those, there's a button that says Open log file folder, which should take you to where they're stored. Make sure to grab the latest one!

For more subtle issues, non-crashing problems or other miscellaneous stuff, log.txt is checked. To find it, do the following:

  • Open Olympus.
  • Press the Manage button in the Installations panel on Olympus' main menu. (it's to the left)
  • Press Browse to open the Celeste folder.
  • Look for the file named exactly log.txt inside that folder. Do not grab error_log.txt or look into the LogHistory folder as those are not the log.txt you're looking for.

Your username may sometimes show up in those logs. If you're concerned about that, remember to censor it before uploading. Every text editor should have a replace function, commonly opened with Ctrl+H.

knotty wigeon
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this is it

visual narwhal
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SetStringMarker not supported!
Could not create swapchain! Error Code: The parameter is incorrect. (0x80070057)
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hm

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is this some graphics driver problem

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try updating graphics drivers

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you may find graphics drivers on intel's website, under support