When I launch olympus its just a white screen and then crashes after a few moments, I've tried deleting and reinstalling it, it doesn't change it. Is there any way to fix this?
#Olympus doesn't work
grizzled apex
faint kestrel
can you open eventvwr.msc
go to windows logs, application
and search for errors/information logs regarding main.exe
grizzled apex
and search for errors/information logs regarding `main.exe`
then what?
grizzled apex
ok
Faulting application name: main.exe, version: 11.3.0.0, time stamp: 0x5db5b730
Faulting module name: atioglxx.dll, version: 31.0.12018.5, time stamp: 0x62e0827e
Exception code: 0xc0000005
Fault offset: 0x00a85e1f
Faulting process id: 0x0x7B00
Faulting application start time: 0x0x1DB55813EB24927
Faulting application path: C:\Users\rowbo\AppData\Roaming\Olympus\main.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\u0382307.inf_amd64_186ddabffbbb414f\B382066\atioglxx.dll
Report Id: 0f498b29-1d92-4bd9-bae5-18497a0f0ca4
Faulting package full name:
Faulting package-relative application ID:
faint kestrel
okay so it is an access violation just like i thought
but i've never seen that driver before
a quick google shows that its some ATI opengl driver
how old is your pc if i may ask?
grizzled apex
Its a laptop. It came out in 2023. Specifically its a msi bravo 15.
faint kestrel
what sort of gpu do you have? it might just be an old driver
open task manager and go to performance to check
faint kestrel
ah so it's an amd gpu
yeah i'd advise updating your graphics drivers
they can be found on the website of your gpu vendor, in this case, amd
grizzled apex
alright, I updated it
faint kestrel
alright, I updated it
does running olympus work now?
grizzled apex
IT WORKED!!! Thanks so much for the help!!
faint kestrel
okay phew, so it was just a driver error