#"Pause Menu Doesn't Exist" Crash

73 messages · Page 1 of 1 (latest)

rancid nexusBOT
#

If you have crashed, and are on Everest Core, there will be a log in the CrashLogs folder, which contains extra information that the regular logs do not. The Core crash handler will tell you the file name, and give you the option to open the folder.

Otherwise, in order to get Everest logs, open Olympus, and:

  • Press the "Manage", under the "Installations" panel on the main menu
  • Press "Browse" to open the Celeste folder
  • Send the log.txt file from that folder (not the error_log.txt or any log from LogHistory)

Note, on both Everest versions, there are older logs in the LogHistory folder inside the Celeste folder, but these are not the relevant logs. The most recent one is directly in the Celeste folder (and in CrashLogs for Core users), and not in any other folders.

Everest logs contain paths to certain files and folders in your system (e.g.: active helpers) to help with diagnosing problems. Remember to censor any usernames in log files before uploading them.

modest jacinth
#

The above is from the Everest folder. The below is from the Steam folder.

#

If anything else is needed, please @ me and I can get more files!

proven steeple
#

i suggest verifying game files and reinstalling everest, this is weird @modest jacinth

rancid nexusBOT
modest jacinth
#

gotcha. thanks

proven steeple
#

if that doesn't help i'd start disabling mods to find the problematic one

modest jacinth
#

i have quite a few hahaha

#

it was during strawberry jam which surprised me

proven steeple
#

if it indeed doesn't help, see /modbisect to learn about a more efficient method than turning them off one by one

modest jacinth
#

great. thank you so much! do you want me to keep this thread open and update, or are we done here

proven steeple
#

let me know when it's fixed

#

then i'll mark as resolved

modest jacinth
#

alright, thanks again

#

for future reference, which log.txt file am i supposed to send? the everest or the steam one

proven steeple
#

wait, where'd you get the top one

#

ah i see

#

they're very similar but the one on the bottom provides extra info for convenience

#

besides

#

the crash handler screen tells you which log to send

#

plus theres an "open log folder" button which takes you there

#

remember to sort by date to not send a 2 year old crash log lmao

modest jacinth
#

mmmm, i hit exit game before i could follow it. good thing it stopped responding and didnt close lol

proven steeple
#

catplanet stopped responding?

#

that's concerning

modest jacinth
#

i sent the first one before following the link the responder sent

#

im on mac it happens all the time

proven steeple
#

interesting

modest jacinth
#

was able to reopen strawberry jam through everest, opened pause menu and no crash. looks like its ok

#

i updated the everest launcher, maybe that had something to do with it

proven steeple
#

nah

#

celeste uses FMOD as its audio engine, and it's trying to create a pause_menu snapshot

#

as you know, opening the pause menu muffles the sound

modest jacinth
#

mmmhmm

proven steeple
#

so if vanilla files were damaged, this snapshot wouldn't exist and the game would subsequently crash

modest jacinth
#

ahhhh alright

proven steeple
#

and verifying game files is basically like reinstalling celeste

modest jacinth
#

so the crash really has nothing to do with everest then

proven steeple
#

yeah

modest jacinth
#

just a coincidence that it was on it. good thing tbh, wouldnt have known where/how to report it

proven steeple
proven steeple
modest jacinth
#

gotcha

#

hahaha

#

i think this one's resolved then? i opened through steam with the custom arguments thing and its working perfectly

#

slight rollback, no progress on a level but hey no deaths either so no biggie

#

makes sense as there was no save to go from though

proven steeple
modest jacinth
#

mmm ok

proven steeple
#

we're not sure why it happens

modest jacinth
#

lol

#

it hasnt come up all the time, figured it wasnt too important

proven steeple
#

as if you did a save+quit i think

modest jacinth
#

mmm ok thats good to know for future reference

proven steeple
modest jacinth
#

yeah i got that, application stopped responding after i hit "exit game"

proven steeple
#

yeah i know

#

just showing so that you see the different buttons

modest jacinth
#

oh

#

thank you

proven steeple
#

also yeah i'll mark as resolved now snip_glumbsup

#

oh wait, i can't

#

the message is deleted

modest jacinth
#

thank you! youve been super helpful

#

i just did it, edited tags

proven steeple
#

yeah deleting the original post message prevents us from reacting to it which is how we mark posts as resolved
we can't edit post tags

#

either way, it's solved

modest jacinth
proven steeple
modest jacinth
#

🙂