#🔧-evrima-troubleshooting-🔧
1 messages · Page 327 of 1
black screen as well, test your luck for spot on EU 2 , NA 2
or check steam -- VIEW-- Servers and set the filters up
whenever I join EU2 I get sent back to homescreen even tho its not at max capacity?
I can't play, black screen on EU1 and EU2 give me back to the lobby
Me too
then thats down too
NA 2 worked before and NA 1 too , not sure now
@gray cloak@crimson solar check steam -- VIEW-- Servers and set the filters up , where aren't players that will give black screen
Eu 4? Did it get thanos snapped? where is it :c
I did this 3 times
visual bug when it says 92/100 , 87/100 etc its already full
hard to get in , and not worth it a lot of idiots mixpacking atm
I'm getting a black screen everytime i log into AU
I get kicked into the menu when i join any server
then thats full ^^
it doesnt say its full, visual glitch?
yes bug or glitch
thanks mate, fucken legend
lol and im not of part their services or crew but i would to be in
why is eu 4 still down ?
is na 1 down?
<@&818552355796287508> pls help me : my bug for mecanic test
https://youtu.be/kJEHmRMETsw
not bug , visual glitch when the servers full , anyway click at the servers HIDE empty and you will see all of em
im trying to get into a server but when i get in everything is just black
can anyone join q&a eu1 ? Cause every time I try to join I just get a black screen
Message #evrima-eu
why can't i connect to the server 2, it just send me back to the main menu while the server is not full (like 78/100)
^same problem
yes but on the 1 it makes me black screen!
ha ok
So i guess the server restart is too difficult for amarok 😄 ...
So, Not too long ago I tried verifying the integrity of my copy of the game’s save files, it’s been several days since then and I’m still getting the “Launch Error - Easy Anti-Cheat Not Installed” does anyone have some advice? I’m stumped
Uninstall, and the download again.
the verifying process seems to corrupt the anticheat
I have tried that too, but reinstalling the game doesn’t seem to work either, and whenever I try to verify the game files integrity, it asks me for an admin username and password. I don’t think it’s supposed to do that.
guys
my friend gets fatal error every time he tries to get intoevrima
we teied deleting the isles folder and wonland it again
it didnt work
how to solve this ?
Im trying to join Evrima but I instantly get a black screen
When I press play on server 1
Have you tried verifying the game file integrity
And if I try joining server 2 it sends me back to the main menu
Are there any other servers you can try to join? Hammering out all the possibilities is the best way to figure out a puzzling problem
None
How many other players are in Server 2?
Not full
Not sure how to help you there mate. There might be a bug with the server. Have you tried restarting the game yet?
Restarted the game and my pc
Not sure how to solve this dilemma sorry, I wish I could do more to help ya
sorry i couldnt answer my electric was gone
what does that mean
weryfying game files ?
Are the servers still scuffed?
Hey So i got a little prbolem,whenever i try to join a server it kicks me out to the main screen
Same
Right click on TheIsle in your steam library > Properties > Local game Files > Verify Integrity Of Local Game files
This will cause Steam to check if the app’s files are installed properly, if not, Steam should repair them automatically
I'd suggest checking the pinned messages - and yes, its quite common it will ask you for username / password; thats not the anticheat - but your Windows due to UAC.
Its basically you telling your Windows that "Yes, you have the rights to install"
Ah, thank you that’s very helpful, I’ll try that tomorrow.
Its to prevent unauthorized users to install stuff basically 😄
Lets say your little brother tries to install something bad on the PC, that there is basically just your security 😄
Makes perfect sense thanks for the aid
Servers still scuffed?
looks like it
thanks
i will try
and how to Verify Integrity Of Local Game files
ok
When ever I try to load into evrima it comes up with this error message and i dont know how to fix it.
Fatal error: [File:Unknown] [Line: 907]
Rendering thread exception:
Fatal error: [File:Unknown] [Line: 258]
Direct3DDevice->CreateUnorderedAccessView(Texture->GetResource(),&UAVDesc,(ID3D11UnorderedAccessView**)UnorderedAccessView.GetInitReference()) failed
at G:/UnrealEngine 4.26.2/Engine/Source/Runtime/Windows/D3D11RHI/Private/D3D11UAV.cpp:116
with error E_INVALIDARG
Please fix servers in QA we cant play the game.
man
my friend gets the same issue too
we are trying to fix it now
we are Verify Integrity Of Local Game files
Same here, it says the server isn't full but boots me back to menu every time I try joining.
😦
eu 2 is broken
i want to try pachy cmon lol
Even if you try over and over to join it doesn't let you play anymore, it worked before, but now it's only an Infinite loading screen.
The nearly empty servers leave me on a black screen as well
if u join ur screeen is black and u cant do anything
theres only 7 people on it rn
before the restart it was working fine and there were 100/100 people on it
EU 2 worked today but now it doesn't anymore
what are these devs doing wow its so sad how they have destroyed this game
they dont care about it anymore
sad
I think they are trying to fix it
Yeah give them time, can't fix it with a snap of the fingers after all
its a qa branch, there will be bugs
they work day and night for us, show some respect
Yeah, you can still play on evrima just without the diet thing and pachy
no its not a QA branch
?
Testing, QA, same thing
yet they havent fixed the problem where if u safe log or log or leave the server in anyway u lose ur dino
even if it werent its still early access
It's literally called the qa branch
go play legacy then
You literally have to switch over to a branch called "QA" to play the pachy
still working just filled i mean very full
Really oof, then joining is just very hard rn
omg u guys are not thinking.
I am on the normal evrima branch , not the testing not QA, the normal one. Anyone who tries to join eu 2 get in and their screen is black, cant do anything, then with the newest update which was like a month ago they broke them game causing u to lose ur dino when u logout in any way and if the server restarts and u join back in, ur dino gets the vomit debuff.
its been a month by now they should have done a quick patch to fix the problem where u lose ur dinos
These people literally stay up most of the night to fix glitches and bugs for us, and rght now they're working on all of that in update 4/4.5, which will be released once they fix the server glitches and check on all dino diets, until then you'll just have to deal with the fact you're playing an early access game.. Steam literally states that there can be bugs in early access games, so if you've got such an issue with it then by all means uninstall the game. As a game graphics student it pisses me off when people dont stop and think that the devs are humans too and need to eat and sleep, they can't constantly be reading discord to hear you whining when they've got work to do
Be patient, it will be fixed when they've got time
lmao dude the isle has been early access the whole time its been out
since legacy in 2015
they r losing so many players
I know, Ivve played it since then
and they dont seem to care
Until your able to fix bugs faster than they can you can't complain.
But they wanted to recode the game so they could expand it, which is totally acceptable, they have worked harder and faster on Evrima then they ever did with legacy
So if you hate the game so much, uninstall it, cause frankly they don't need toxic people like you anyways
EU 1 not working , but the other two yes
they always somehow manage to break their game. . . they start off strong and as time goes by they start getting worse and become lazy or discouraged and then updates come out like twice a year even tho in the beginning there were like 2-3 a month
I've seen worse
They are at least trying to fix it
I've seen devs who don't even patch games
Do you know how HARD it is the model, animate, make sound effects and then ask someone else to program it which takes just as long? Then glitches occur that you gotta fix? No? Good then shut up
They just release update after update
You don't know what's happening with their lives, what you live in the same house as them now? You do realize nobody is perfect right?
Adding more bugs
Besides Evrima has a new code,probably way more complicated then legacy
This isn't a discussion channel. End the conversation and move on, all of you.
lmao ive been playing far longer than u and ive supported the game the whole time its the fact that they dont care about it anymore, im not being toxic im telling the facts and only the facts, grow a dino that takes u hours to grow and log back on and its gone in the morning try and tell me u wouldnt be annoyed. I keep losing them but i still grow another one because i love the game but its becoming too much now.
me too? 😄 i tried to help them but none reading the chat
exactly and they dont fix those bugs most of the time
Not in this case
You're fine, don't worry
alot more players would come back if they just released a patch to fix the bug where ur dinos dont save

Move on.
mmmmm :l
Is it normal for the diet foods to just be untextured squares?
they have GREEN icons if you getting closer , all yellow ones aren't giving bonuses to diets
anyway its QA so its normal
server working yet?
go Steam , VIEW--- Servers ---set up filters and where the peoples are , only those working
Oof, why no eu3
wiped ...
EU1 AU1 too
What do I do if I am stuck on the loading screen in QA
I think the QA server EU 2 just crashed
Is it just me or are the QA servers with the number 2 gone?
Yeah none of the qa servers seem to be working rn and all have the same issue. Just best to wait till they say somethin about it
K
Dose the severs work yet?
WTHHH DEVS DO NOTHING
What to do against "Evrima: Fatal error: [File:Unknown] [Line: 258]" ? No starting options besides -vulkan make it work. But with that, its unplayable
Two day in a row can not play. when i click on connect, firstly i get loading screen, then when usually it opened menu to choose the dino, this time i had just black screen, i have this issue for two days. I have no idea, why, because i did not change anything. Steam just updated it and that`s all. After the problem, i reinstalled several time, with my internet i can do it 100 times, but nothing helped. Trying different versions havent helped either. All drivers are up to date.
It's a problem with the servers, sadly there's nothing you can do to fix it
I cant get in to EU2, theres a black screen
I got onto one of the servers, but it seems super buggy. I was immune to fall damage, other player's dinosaurs were static and seemingly immune to damage and cores never went up or down. Is this a server issue?
Eu1 is just a black screen.
Same
is server Eu2 avible for qualety assurence i cant find it
do devs even care that servers are unusable rn
i can only see EU1, and it still black-screens. joining through steam server list (where i could also find AU1 and was unable to join it, EU1 came with a split-second "server not responding" error before closing the window), in-game server list (instant black-screen). what happened to the rest of the servers, not to mention EU1 straight up locking almost everyone out right now-?
I can't play for days
UP4 - Mechanic Test - EU2 is not showing up, only EU1. Any reasons why?
I think the new restart f****d up the servers in some way? @worn kelp or someone else pls fix (sry for the ping)
some are just joined
what do I do if I have a infinite loading screen when joining a server?
I have come to a decision, I will play legacy, and instead of playing evrima, I’m gonna stick to beasts of Bermuda
you do you man
does evrima take to much of your system?
Yeah
hey
But I believe it’s because the computer I currently have is a business pc, but it can run legacy just fine
i have problem i cant join evrima update 4
And it’s windows 11
Welcome to the club
The QA server EU 2 for some reason crashed and disappeared
^
i need help
with what
Whenever I join a server, I just get stuck at a black screen. How do I fix it?
Help, I'm a ptera and can't take flight
After I fell, I press space bar but it does nothing
I can only walk and run
Nevermind, drank water and it fixed
its cuz the server is technically full, but it just shows a fake number on the join screen allowing you to load in, but not join.
its a visual bug
not sure about that. i dont think so though.
ah ok. Thanks a lot man
no worries
I am having some issues, there only seems to be 2 servers in the quality assurance build, I also cannot seem to connect. I just get the loading screen.
i can only see two of them as well. i think they are all down and the two showing are just full
got ya, thank you
Does anyone know how to fix the deino eye bug? Cross eyed as a baby and no eyeballs as an adult.
Does anyone know how to fix the quality assurance branch whenever I load into eu1 It just starts showing a black screen
EU2 MEchanic testing not up? Cant find it in steam servers either
why does it have the loading screen like when im joining a server but im not
I haven't been able to see NA 1 or NA 2 on the regular evrima branch all day
is this a bug or are the servers screwed?
Servers are busted and have been all day. I already pinged punch but like always all we get is radio silence ✨
TY
shame cos we all happy to test!
It's currently the weekends
Nothing much you can do by pinging Punch
I know this
So, do understand.
Punch cannot control the servers.
It's all in the hands of the programmers.
Ugh, I want to get on the test server but the only one coming up for me is maxed out!
ik it sucks
Every time I've tried getting on its always maxed out
I am aware. I am just attempting to take some initiative so that even if he himself can’t fix it he can atleast notify someone who can.
please do
why do i get a black screen on QA of i have a dino saved on it
servers broken
Yep
bruh
how come i cant get past the greetings islander screen the i understand button is bugged
never heard that happening before
it wont let me click i understand
have you restarted the game and tried again?
just wanna play the dam game lol
verified files?
yup
ive never heard of that happening so i cant help much
yea idk either kinda why ima here
welp just gotta hope someone who knows about it can tell you gow to fix it
the games broken in general -_-
iknow its such a shame too
true
its better than base
yup
hard to go back to legacy deinosuchus gang
@indigo tulip click f11 then click i understand
all the servers are now blacksreening the only server that didn't was na1 but it gone now.
i cant join any server fix it now plzzz
fix your game ;o; lol
When i try to load into the isle it says Launch error Easy anti cheat is not installed how do i install it i just bought the game
verify game files
Now i have a new problem
what
open again
on you on evrima or legacy >?
Enverma
?? ooh ok ummmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Dam im gonna need to refund it that sucks
reset you computer and then try
K
try reading some tips here Common fixes here:
https://docs.google.com/document/d/1o8xsbfZKesdLpvViUdnYwVkG2SiqEuFkw8W3qslI7V0/preview?pru=AAABcu_-xeU*OQUsVqcB068eLF2ldxAuYw#heading=h.jw95dufthf9c
Steam-related Issues LAST UPDATE: May 2nd 2020 How do I install EVRIMA? Open Steam Right click “The Isle” Select Properties > Betas Select the beta “EVRIMA public branch” on the drop-down menu How do I participate in opt-in stress tests? Note: Stress tests are not always active and req...
ok so
serch up how to update graphic driver follow steps reset pc and see what happend
or reset again and see what happends\
its ok
anytime i try joining a server on evrima quality assurance my screen either turns black or it just shows me a loop of videos.
is the isle servers still black screened or is the other servers up now
Common fixes here:
https://docs.google.com/document/d/1o8xsbfZKesdLpvViUdnYwVkG2SiqEuFkw8W3qslI7V0/preview?pru=AAABcu_-xeU*OQUsVqcB068eLF2ldxAuYw#heading=h.jw95dufthf9c (edited)
Steam-related Issues LAST UPDATE: May 2nd 2020 How do I install EVRIMA? Open Steam Right click “The Isle” Select Properties > Betas Select the beta “EVRIMA public branch” on the drop-down menu How do I participate in opt-in stress tests? Note: Stress tests are not always active and req...
its work ?
Whenever i look north my fps goes from 60 to 20-25, any solutions for that?
I'm trying to join the QA branch for evrima and every time I try to join the server I just get a black screen. I've updated my drivers, restarted the game multiple times, validated my files (twice, doing it once broke the anti cheat) and still nothing.
ah, I see it's a reoccurring thing here
can't open the QA branch because I don't have easy anti-cheat installed but I can't figure out how to install it either
the serves r still down its been all day
dang, picked the wrong night to reinstall it seems
at least I stopped being lazy and updated my drivers cuz of this debacle
When I got that error I just validated my game files again and it fixed it, maybe that's your issue too?
I couldn't verify the files for whatever reason, it'd just load infinitely
huh, weird, sorry that's all I got. I'm not good at fixing this sorta thing
I am having problems with the test branch. I can't load into any servers is there a way to fix that or am I unaware of anyting
server its dead bro
its all server is dead
yeah i only see EU1 for QA but cant join it without the black-screen thingy
y does this game do this and y aren't the devs fixing it
i hope its not like this tomorrow
patience is a virtue at this point my friend. i think they are on it but some things just take bit more time than expected. i too want to play it but cant. all we can do is wait
My expectations for this game have been exhausted since I played it 2000 hours ago lol
All we can do is wait and hopefully they will fix the problem on the right spot
How fix? I tried going into the isle folder and trying to run easy anti cheat .exe but it doesnt open
If you're encountering a "Launch Error - Easy Anti-Cheat is not installed" simply verify your game files.
You can do so by right clicking The Isle in your Steam library > left click properties > local files > verify integrity of game cache.
thanks
dont worry its not just you
aight
can I just ask, where is the working q&a servers???
There arent any.
one day
working qa server? haha... no idea what they are... 😦
i try to get in eu 2 mechanic server and all that appears after the loading is a black screen; any ideas guys?
nevermind read the notes
I've been trying to connect to a server for a few days now. The game turns into a black screen forever, no loading screen, not even the game's background noise. I've restarted the computer, closed Steam, etc. Any idea of why this is happening?
Read the pins for this channel, should be something there that can help
Are you trying to connect to a qa server?
Yes, on the QA build of the game
They broken?
Yes
Hello, Everytime I refresh the server list, it cut the internet for everyone. No Ethernet, No wifi. After 5 minutes, the internet come back and I can display some server after a refresh. But if I refresh it again it will cut again my internet
Sucks. No fix?
It's part of qa, there's bound to be problems
Mk
And no, just gotta wait for the programmers to find a fix and update it
I read everything there, but my mistake is not there, and the tips of similar errors do not help either.
I mean, what are you trying to run? Legacy? Evrima? QA?
Evrima
evrima dont jhave EU servers.
well I've gotten The Isle to open, but now every time I join a server it's just a black screen
and I don't mean when I open the isle, I mean when I join a server
same here
oh ok
Hiya, Can anyone tell me how to get onto the QA? I have it set right in steam, but when I try to log in the server, i simply get a black screen.
<@&818552355796287508>
Dont worry,almost everyone im pretty sure has this glitch and with me
Just wait some time untill the devs gonna fix it
where are all my na servers?
The words: Wait, Dev and Fix. Do not go well together regarding the Isle......
Well probably another visual glitch or the servers are restarted.
just wait untill the devs gonna try to fix everything,since now playing the QA is pretty much pointless,alot of glitches so
ok
And if you really wanna play the isle just install evirma or legacy
there are no servers up in evrima for now
Can the devs fix the server issues soon? We cant play the qa anymore
so to who is may concern i am having issues trying to get into the testing severs and all i get is a black sreen and if you could dm of @ me with the soution that would be very helpful
Are all the official servers down? I can only see the AU#1 atm
Someone on my server has this any ideas about what it is
I also have a black screen, I read further up and others have same issue also.... hopefully will get fixed by the devs soon
Can anyone see the MT NA servers. I load up and only get. the EU servers
i need help
i have a 45 % Growth deino on eu2 and cant join the server 90 players was on when i join cant join maybe wipe my charter
and i can join eu3 and 1 i dont no for now
its full
think its down again, my dino frozen, a second player swam to me and become frozen also. (deino at south waterfall)
wtf none of the official servers are up on beta, not even QA
Does anyone know how to get around the issue where you get booted back to the main screen after joining servers no matter how empty they are?
they are actually full
its a visual bug
The update wont install, it's getting disc write error which is usually solved by a restart, but restarting isn't working.
does qa work now
so i tried starting evirma, got told i needed to install easy anti cheats, i located it and tried opening it in and without administrator and it opes a black consol bock for a second then disappears
ive tried verifying files but it is stuck at 0 and nothing happens
I just redownloaded the game and I cant seem to click the "I understand" button
is there a fix for this??
do you have win7, win8 or 8.1?
win 10
did you download normal game then patched to evrima? or directly from 0 to evrima
downloaded the game normally then swapped to evrima
i been having that bug too push F11 but you gotta paly on a poopoo tiny screen i was just about to ask if there was a fix for the tiny screen bit
i got the same issue, I cant move the isle over to my other monitor. Usually i just press F11 and drag it, but that no longer works
yea the game was working fine for me i took a break when i came back this is the qweer stuff it was doing to me also
i keep getting killed cause i cant see
Anyone know how to fix game crashing from loading screen back to menu when trying to load into QA NA servers? I've tried validating my files a million times
me too
also, why did they take away north spawn? I liked that one
How do you join a group? I heard you just look at someone and 2 call / hold 2, but it doesn't seem to work. I get the notification to join the group, and I friendly call / hold 2, and nothing happens. I've also made sure we've both left any groups we were in, so there's no conflicting groups involved.
what do you do if it says LAUNCH ERROR EASY ANTI CHEAT IS NOT INSTALLED
<@&505047238674874368>
verify your files
anyone know how to fix the infinite scanning for frequencies issue?
I tried loading into a server though steam>view>servers>mechanic-test
Hey, i uh basically try to enter servers. THERE'S LIKE A SPACE OF 25 PEOPLE and i try entering, it kicks me
h e l p
do servers show up for you General?
so
there are no ofical servers for me
can anyone help?
<@&505047238674874368>?
I am having the same issue only AU shows up with 252 ping
I am trying to join NA 1, which has open space, and it kicks me too
anyone know how to fix the infinite "scanning for frequencies" thing? I validated my files twice
You two call them, and to my knowledge you can't view a list of players yet
OK thanks I figured it out.
np
how do we eat the new rendered coconuts?
I have an issue w the dieno, i broke my ctrl key a bit ago and i cant remap it so i can swim down is there any way to fix ths?
why when I try to connect to eu1 on q&a it boots my back to the main menu even though there is space and I played the whole of last night on it
EU Ervima public branch servers are back online it seems
Didn't delete my deino either, score
кто на гиге пойдёт
I can't eat coconuts I've knocked several down but I can't crack them how do/ can i?
why when I try to connect to eu1 on q&a it boots my back to the main menu even though there is space and I played the whole of last night on it
having a bit of an issue with underwater graghics, im just seeing a blue and grey horizon with everything being seethrough
Hello, I keep getting the fatal error message... Can anyone help me out?
verify your files dude
I already did it tho...
hmmm try reinstalling?
Anyone encountered the bug where you can only hear your own footsteps on dirt roads?
QA servers not joinable
all lol
I see that now lol
It literally gave a fatal error when I pounced a baby carno...
I feel salty af :^)
Fatal error!
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000250
0x00007ff7f13856c0 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f1385c20 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f1385747 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f2a1b500 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f313ca5e TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f2cd3ccc TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f16229c9 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f1783582 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f2a2d84b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f2f7c48f TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f2c42b27 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f2c2829a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f2c2c90d TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7f2c2ec7e TheIsleClient-Win64-Shipping.exe!UnknownFunction []
i got sent this when joinin a server
i see only EU1 (1/75) not working
yeah
is there anybody else that can't eat coconuts as pachy?
they added the textures but now they're unedible
cant spawn get stuck on this screen anyone have any ideas?
I wonder if i can live long enough to see all servers get fixed in QA.
i hope they get released into evrima branch soon
so we can play on our own.
The update seems about fine, it needs polishing (missing models for some edible plants etc. and some tweaking and bugfixing (e.g. body glitch causing immense lag)
QA server, i can't eat the coco, i can just grab
How do i stop my game from crashing
@rancid basin go task manager
No, like im playing then a Fatal error message appears on screen and closes my game
thanks 😐
new cart graphic
sometimes it happens when you alt tab when starting the game or loading smth
what is your cart graphic?
happens to me to fatal error
Not that simple. I myself have a highend computer and it randomly does the UE4 crash.
but it typically happens when i go to menu, thankfully not ingame.
yerh , but it's normal that I can't eat coconut anymore since the update?
it's that only me ?
Anyone else has a black screen and never joins?
Yes
Same dude
Pffff will they ever fix that ... They had an update today 😞
O wanna play packy so baaaad
O joined au and it just crashed when i joind it just see fatal error and boop gone XD
Na1 does not work ....and i only have 2 na is there a 4?
I just got booted out of NA4 so its down
went to NA4 cause EU3 was down, now its the other way xD
XD
Well idk what to say havent been able to play sooo
Eu1 is down as well ? It says 0/75
Can they plsss fix the servers pls
Eu 4 really said bye bye, not showing up anymore for me. Evrima
Currently trying to download the QA branch. It says the content servers are unreachable and won't continue the download, even though its 6 gigabytes in. Any fix?
Nevermind. It seems to be working now.
I cannot eat coconuts ;~;
Was the update supposed to fix the black screen issues?
I think it was other bugs but I assume they tried to fix that too? But I still am having the issue so idk
Weird, its probably not fixed than haha. Are you having that problem with every server?
Yeah
There’s only 3 since I’m on the qa branch and I’ve tried all of em
Been trying to play for like 2 weeks now. Trying every day and same thing
That's really strange. Maybe try redownloading the QA branch..? Unless you've already tried that. Otherwise I don't know haha.
Doesn’t hurt to try. Thank you for trying to help tho
No problem, though I don't think I was much help lol. Hopefully someone smarter comes along to help out.
I'm having the black screen issue too :/
I've tried verifying files and all that, got nothin
is "the black screen issue" the thing when you load into a server you get a blackscreen after the loading screen, cause i've been trying for 20 min and i still got blackscreens only
same
its really frustrating cause i cant join EU1 even if the players is said to be 0 lol so yeah first that bug with numbers so you cant know when you could possibly join, and if i try to join EU3 it instant lock me in the blackscreen so kinda irritating
anyone getting the fatal error?
in all this day, i get the black screen, feels good damn
NA4 still down :/
You're not the only one brother
I was getting both of those issues as well. Still haven’t been able to get into the servers to try QA yet
theres no QA server working?
i think black screen problem is some kind of issue server related since if you keep trying to join the same server that gives you the black screen will eventually let you join without making any changes... (by "keep trying" i mean like retry like 100 times)
and yeah for some reason after a while playing i get a fatal error or get randomly discconected from the server
its imposssible to play this QA since last week
true
the game is basically ruined
but that is the problem, we cant even test it
yeah i know thats the sad part... but the problem its not for all the players but some of us... so i hope they are working on a solution
I've tried to pop onto the test servers for like a week and haven't got onto any of them
i was checking the logs and found this on the Nvngx log (nvidia related) [2021-10-12 17:30:51] [NGXCheckHardwareSupportUsingINF:203] error: unsupported hardware detected
my video is Nvidia GeForce GTX 1070 what about you guys? maybe we have that in common?
i wonder if this is drivers related 
Hi , and sry , but server UP4 test are all down/black screen . I am on screen party for 1 hour , i just want to know if the servers will restart soon or i go close the game . Thx a lot
servers still broken ?-_-\
guys... what video card do you have?
no clue why?
im checking the logs and looks like my black screen is the result of an unsupported hardware detected realting the nvidia drivers
[NGXCheckHardwareSupportUsingINF:203] error: unsupported hardware detected
how would we fix that?
Blackscreening has been a universal issue for almost everyone
i was thinking to try downgrading the drivers to test
is this blackscreen showing only on the QA branch ? or its happening on the evrima too?
QA branch for me
QA usually on Eu1
for me servers works for a while when restart
i can join a server and play for like 2 hours then i get error or random discconect and then blackscreen
na4 still down??
All servers are down/blacking out I think
😦
anyone's screen goes black when you join a server
every ones
and is it just staying black?
ye
.... dunno
Bruh, I just wanted to sit down and play the QA build for the first time and this happens 
im trying to join just normal ervmia and the NA4 server is down
we all wanna join QA
can anyone else see if NA4 on normal ervmia is down for them too?
servers are down again/still
nothin but black screen after a short loading screen after selecting a server
you have servers?
i got 4 server showing, but none of then works
everything is down?
yea
they should at least put a announcement like "hey, we got no servers, dont waste your time, we are fixing it already"
I installed envirma, and for some reason my mouse keeps stuttering
I've uninstalled it and it didn't fix it
Any advice is appreciated
Eu1 up
I keep getting back to home screen. On eu 1 and the others are black screen
wow strange i am playing on eu1
anyone load into a server and before you pick a dinosaur its just a black screen?
Same
Ye its happening to everyone
i am in eu1 but yeah nost of you black screen
try eu1
are all official servers down?
Blackscreen has been happening to a lot of people all day it looks like
Yeah, mine are too
Quality-assurance = Blackscreen
Try EU1 we are 7 playing
anyone know what the update had?
I got in eu1 a well
who else got in?
i feel through the map after pouncing a deer
So, I'm stuck
Server EU1
Coordinates
Lat -86.024,5
Long -519.940,781
Alt -25.807,594
Among the rocks on the waterfall
Just fell there while flying :/
I'm playing on the QA branch
Instructions for switching branches in The Isle on GeForce Now:
1.) Click The Isle from your GeForce Now library and launch it
2.) Wait for it get to the menu in game and close the game from the menu screen
3.) Look at the bottom left of your screen and see a Steam Tab that is currently minimized. Click it to expand it.
4.) You will see your Steam library but with only The Isle. Right click on the game, select properties and switch branches to Evrima or Quality Assurance Branch when available.
5.) Wait for it to install. Should not take more then 4-5 minutes at most. Once it's ready DO NOT click to play yet. Currently there is an issue with the new Anti-Cheat system on GeForce Now where instead of launching, several anti cheat windows pop up before crashing your game and forcing you back to the GeForce Now Library.
6.) Instead of clicking play right away, select Big Picture Mode. If you don't know how to, look at the top of your steam page. Top right should be a small button with arrows pointing in opposite directions. Click that and launch Big Picture Mode.
7.) From here you can safely launch the game without any issues.
Any fix known for the black screen yet? I have done all the usual trouble shooting stuff: Verify, graphics drivers, delete Saved folder.
It's simply a known issue. No fixes at the moment.
There's not much point in finding workarounds for the QA build considering the QA builds is constantly changing and introducing new issues. I never did it for the QA team so I will not for this public test.
Thanks for letting me know anyways. Appreciate the response.
All good
Anyone know if they fixed the safe log bug?
any1 know a fix for the qa crash problem
only AU1 up rn ?
just need an explanation or confirmation on the servers, i was on EU1 yesterday. It crashed, went on to NA4. it crashed, went back on to EU1 and NA4 didnt come back for me
so is it only me who cant see the servers or everyone, or are they just down atm ?
EU2 is up rn and fullç
excuse me just a quick question, i am a subadult pach (45%) and it seems that i cant eat coconuts, do i need to do something, need to be bigger or its a bug?
coconuts are broken
when i join a server everything is black
oh ok then, thanks
does anyone has issue with displaying official EU servers on server list ?
<@&818552355796287508> please help
im on public branch
and the only official server available is AU 1
@hollow violet
Well, did you tick hide empty and refresh the list? If not check the document above there's a good amount of fixes listed that could help for not finding servers.
i tick the hide empty and still not appearing
you need to install easy anticheat
The Easy Anti-Cheat service is typically installed automatically with each game, and uninstalled automatically when the last game using Easy Anti-Cheat is removed from your system.
You can also install the service manually. To do so navigate to the "EasyAntiCheat" folder inside of the game's installation folder and locate "EasyAntiCheat_Setup.exe". Launch it as administrator and choose 'Install'.
If your Easy Anti-Cheat installation becomes corrupted somehow, you can repair it by following the same steps and choosing 'Repair' at the end.
Easy Anti-Cheat service is uninstalled together with the game. You can also manually remove the service from the system by following the above steps and choosing 'Uninstall' at the end.
I don't understand how to locate EasyAntiCheat_Setup.exe
does this channel also serve for the qa branch or no?
anyone else having problems loading servers? I can't seem to find any official servers at all
Okay
find 'steamlibary'
okay
press it then go 'steamapps'
np
where's the document ?
Ok, I'm back
why? XD
Because I was deleting alot of things that i didn't want to use and yk.
-.-
I'm dead
so you dont have steamlibary?
In files, No
you should lol otherwise you wouldnt be able to use steam
strange
check your local disk and harddrive
okay
Hey guys just asking is see its a common bug that u get a blackscreen after joining a QA branch server. is there any known fix or is it just waiting ?
its happening to everyone it seems
ye i read alot of people having the issiu
indeed
i'm checking
np
well then i can just hope that they fix it soon^^
@gray shell try verifiying your game files
yea did all that reinstalling veryfiying restart steam pc an all ^^ didnt help a bit
i found this
even painted rallystripes on my pc so it runs faster
oh star citizen i see a fellow enjoyer of pain u are ^^
XD
@spark charm I think It's No More Isle for me : <
my dude the steam liabary is under programsx86 in the steam folder
hello gentlemen does anyone know if they have said when the servers will be functional again_
?
servers are working but every fish i kill as a baby deino is glitching our now -_- , i cant eat them to
while catching small fish my deino stops biting like if i caught something but theres nothing in my mouth and while trynna take chunks from elite fish i just glitch and get stuck till i press g and cant eat it
I'm having fatal errors once every minuts on QA branch, please help
i can't connect to any server, even when it's almost empty it just send me back to the main menu
same i guess servers down again
was playing then got kicked out of the server and now cant join any of them
it's been a while i couldn't test the pachy, deino or ptera diet
do they know about memory issues with the admin panel
like your memory going up by 500mb everytime you search a steam id
then randomly when you open the panel it hits 100% and game crashes
something about pachy causes the ue4 crash
everytime i engage in a fight with them as a deino
i crash
Omgggg I’ve had the damn black screen for 2 weeks now and I finallyyyyyy got into a server…. Was in it for 5 minutes then got kicked…
my fat deino is stuck at south on na2 QA aaahhhh
Hi, i cant see any of quality assurance servers. I tried redownloading, didnt work
My game is having fatal errors each time I'm trying to eat meat in QA Branch on UP2, do someone know how to resolve it ?
okay it actually started working now, lol. In the past didnt work
I believe it's due to chatting
If I don't chat, I don't crash
really?
i didnt chat whatsoever, i got into a fight with a pachy pack and crashed midway.
It never happens when chatting; it happens after a delay for me. If I chat, a minute or two later I'll crash
interesting. Good 2 know
My game is having fatal errors each time I'm trying to eat meat in QA Branch on UP2, do someone know how to resolve it ?
Don't know, i had crashing during rest for regen stam ...
does anyone know if terrain traps must be reported? or if those are mean to kill you
intended
Can you no longer have both legacy and evrima installed? I installed legacy, renamed the folder and switched to evrima using that trick to have both, but today the game won't update the evrima build.
I am getting fatal errors on QA is there any chance its happening cause i have legacy and evrima branch downloaded to?
are footsteps and blood trails not working for anyone else?
did au server crash?
When eating as carno, you crash as well
maybe carnivores are crashing
whenever i join a server it kicks me back to the "greetings islanders" screen
at least for the na servers
apparently enter is making my game go between full and minimized?
nvm but that was... weird
was this on Evrima branch or QA?
QA
ah i see, I'm not sure you probably know how to replicate it, but if you want- you can report it in #🐞-evrima-bug-reports-🐞 if you want
definitely don't lol
how can i play the test server? i mean, i'm playing QA but in some videos i saw a different diet system, i'm not playing the correct update or what i have to do to play like those videos?
for example a different diet of Utah
i need help
can i get some help i cant seem to load many servers and can only get official eu 2 and official eu 5 when i want to play eu 4 can anyone please help
I keeping having bad fps on evrima (20-30 fps) I have a good laptop it runs cod and gta 70-90 fps. Anyway I can fix this <@&818552355796287508>
so my friend is trying to play but it says easy anti cheat not installed what do i do?
Verify game files
Anybody know where I can find crabs/seaturtles?
Ive looked all across the map for them
ok ty
any server i try to join is just a black screen when it loads. is there any fix for this ?
Is this still possible to run both legacy and evrima? Since its not letting me update evrima.
Dont think it is
On QA, does any one else get stuck on this screen for all of eternity?
I keep getting fatal error but Ive reinstalled the game twice is there any other way to fix this?
Need help, whenever I try to load into Evrima testing its just a black screen
There a way to fix this?
Ye its happening to alot of people
Oh
dont think theres a fix for it the devs are working to fix it
Ah alright, ty
ye np
Hello, I was wondering if someone can help with a graphics issue in Envirma. For some reason I am seeing black squares almost like a grid no matter where I go is this a settings issue?
Black bars sometimes squares...
Try deleting theisle saved folder in local temp files, use run command %temp%
rip. I still prefer Legacy myself.
when i try to get on a server it just goes black anyone know what up with that?????????
wait what happened to server 2 on EU?? i can only see 5
is geforce working now??
is EU#5 the only official server running at all right now?
same and its black screen
yea
ive got the same problem, did you use @hearty mantle 's tipp? And if yes, did it help?
hi guys
can you help?
when I log on to the server , I get such bullshit
it goes into eurima normally, and when it comes to the server, it turns out like this
what to do?
theres no fix
they tried it
but now its back
but it didnt work
aight
but do you know if update 4.5 is out for normal evrima
i always just use quality/ensurance
why should it be when 4.0 is not 😄
np mate
im just waiting too to play a little qa but idk when they fix it or what fixes it ..... but i understand that the guys have enough to do so it takes time
yeah
Why not all servers are showing up?,most of the servers have 0 players
the black screen is a bug that developers try fix
i cant see any of the official servers except au 1 when i want to play the eu official servers??? someone please help
i can only see eu3 and na1, but they both have like 5 players? cant join them either
Attempting to launch brings up "EasyAntiCheat not installed", verifying and reinstalling does not fix the issue. Attempting to launched the EasyAntiCheat setup from inside the game files does nothing, opening EasyAntiCheat from ProgramFiles(x86) works but The Isle isn't on the list.
I cant get into servers because of this on normal evrima. any suggestions?
Everytime I log in to try and get into eu3 it stays on black screen
is it only eu3?
BECUSE YES I HAVE THE SAME PROBLEM
il guess il just wait until uptade 4 is out
black screen
AHJEgj
mood
It would be nice not to get kicked off a server after playing it for 2 minutes.
took me forever to finally get a spot, f me
official eu servers are gone
plz, I just want pounce to work and not float me mid air
this game is nonstop crashing
Any way to fix the black screen issue for QA? I'd like to try out the diets and Pachy but the game is being uncooperative with me and just refuses to load.
same issue here
your prob trying to join a server thats dedicated to QA internals theres only one server working right now its na2
That's unfortunate
I can't join na either
how do i fix the fatal error? I know it's been talked about a lot in here
no way my game just crashed
anyone know how to cling as ptera?
Are you having this problem too on the public branch (not qa) where the official eu servers do not show up
z and rmb
oh thx
anyone know why the game keeps crashing? it was working fine yesterday
Still can't join any QA server even with all the reboot
<@&818552355796287508> i get "Fatal error" random while playing... what should i do ?
infinite black screen after loading into a server on QA version?
do we have a timeframe of when this is going to be fixed?
I think it's for the old "fatal" errors. My system is good enough, but it still keeps throwing fatal errors randomly every few minutes.
? Old? Are you getting fatal errors in QA?
yes
everytimes i eat or fight pachys
last week i played QA without a problem
this problem got me first on this week
Respectively, and honestly, I cannot help most of you playing the QA build. This is a proverbial "too bad". It's a QA build, it's not going to be stable and there's no work arounds for it. I don't make workarounds for the QA team normally, so I won't for these QA builds. The developers are constantly updating it and changing the build introducing new crashes.
I cannot help with that. It's a waste of time. QA builds are unstable. (I'll remove this when U4 drops and continue support)
Yeah. I'll definitely be keeping my eye out for fixes with issues with Update 4 though. Whenever it comes.
Does anyone know how to fix the bug that gives you a black screen when you try to join a server?
No, that's a more universal issue.
Just leave and try rejoining
just to check, have you recently updated your drivers?
(If you use Nvidia, use Geforce Experience to do so)
Yes I have update the drivers via NGE. No new updates there.
Verified game files aswell. A couple of times. Reinstalled the game some times just to be sure.
The crashes seem to happen ALOT in center lake ’swamp’.
In base river so far no crashes.
can baby pachys not eat coconuts?
<@&818552355796287508>
Asus TUF Gaming Laptop
RTX 2060
Ryzen 7 4000 series
16 GB RAM
this started happening in the previous couple of patched
50-64 fps for about 10-30 seconds
Sudden permanent decrease to 8-11 fps
hey guys, my game (evrima) doesn't launch, if i open the isle, there is only a black screen and nothing happens. Any ideas what to do? It worked fine yesterday
why every time i joined server game will kicking me out to menu screen?
What the heck new bug update?
are coconuts still bugged after the update?
anti cheat bug, any ideas? searching for an hour now <@&818552355796287508>
Verify your files.
i did
i also looked in the files and tried to run easy anti cheat
it just doesn't run / open
if i reinstall the isle, are my dinos still available after, or will they be deleted?
it worked yesterday, played until 3 am, and now it doesn't. There were windows updates to install, but it didn't work before and after i downloaded these updates
got it, oh my god rly... I just searched for updates again, there was a new update for windows defender, just an hour after i downloaded all available updates and now it runs
does any1 else have the same issue as me.When i try to launch the isle Evrima normal it says Plugin VolexPro failed to load because module voxel could not be found Please ensure the plugin is properly installed otherwise consider disabling the plugin for this project and does any1 know how to fix it and i tried veryfing my files didnt work
<@&818552355796287508>
<@&401466542140817419>
As the name suggests we are Discord moderators , thus we do not have power in game. Please wait for a Tech support to respond considering you allready tagged them.
ye i have it aswell
Same
ok
how do i eat a coconut?
i wish to know too
whenever I click to join server it doesnt even go to loading screen Im just stuck there spamming on the server list?
Has a fix for the crash on launch issue been found?
I have been having the issue where the game crashes after the AE logo screen on Evrima or the QA branch since the release of the QA branch. All previously posted troubleshooting steps did not resolve the issue. Only legacy is playable if all Isle content is manually deleted before legacy is reinstalled
getting fatal error when i try to join a server does anyone knows?
After 15-20 min playing in carni i can use scent but cannot see footstep anymore. It's only me ?
<@&818552355796287508> help 
Hey guys
Is it possible to have both QA and Legacy installed at the same time without any problems?
Beta Version ?
what?
Wtf is happening, carnivores are too difficult
Ive died with Utah and Carno bc of hunger
Its great to have the servers back up and running again, so thanks for that - but it is so disheartening to spend 4 hours growing a deino only to have it reset when I log back in . On Evrima eu#2
Meanwhile my utah which I played before the servers went down, which got stuck in a hole, is still there to be played on Evrima eu5 😦
whats up with thesa fatal errors ffs
verify ur files
I can't help much because it seems like an optimisation issue.
But, always make sure your drivers are up to date- I know Nvidia just released a new Driver update on Geforce Experience.
You can also try logging in and out. These don't always work as- you know- optimisation is pain
Can we play right now? I am trying to click on servers and am stuck on the loading screen.
I forgot to update on this!
It was indeed my drivers, they needed to be updated
ah good, I usually get the same issue too 
well that's good anyways, stay well

For evrima, are intel integrated graphics supported, cause I searched it on reddit and someone said you need an external gpu
you should be using a GPU with Evrima.
It's highly recommended, seeing as it's both very unoptimized and heavy on rigs
Alr, but I won’t be getting a pc till around next june, so idk if I can play evrima anytime soon
Recommendation, don't play it.
It's currently still high in development, where it's not the most enjoyable experience right now.
I say wait, sadly.
Good luck!
Ty for the response, I’ll wait till I get my pc then play
<@&505047238674874368> my carno keeps getting reset every time i spawn
even if in adult
On the public evrima branch there is a saving bug where your dinosaur most likely won't save. It has been fixed in the QA branch but unfortunately it seems will not be fixed on the public branch until update 4 is released. Although it can be frustrating, please remember you are playing on a beta branch and there will occasionally be major issues present.
ok thx
Hi! So, for some reason Evrima Quality branch is running like a twice-fried dog turd even on the lowest graphics setting possible? My pc can run Ark like butter but not this game whatsoever. Anyone have a possible solution? (Also please don’t say get a better pc it runs everything fine lmao)
Oh- it also runs legacy just fine. But I don’t think that’s really relevant lol
what FPS is the game running when you play it?
yeah its an issue ig but i think they fixed the frames recently just try playing on a different server
Tried lowering it to 60? Was my friend’s recommendation?
Ah alright
safelogg bug just killed my 3hr deino..... nice
Having an issue on QA that I cant seem to find any help for whatsoever so I’m trying here, when I join a server and try to spawn in, the map and ground beneath is left un loaded, the water and plants load, as do other players and their actions are very clear, however I am stuck floating and bouncing in the air unable to do anything for hours, it takes long enough for my newly spawn to starve to death or be killed by another player.
I have tried validating files, deleting the saved files, and deleting all files and reinstalling entirely. Its literally just the games map never loading while I am stuck floating and I have not found any others with the same issue
i was able to load and run the game on full cinematic last year, but now its all just this… 😔 <@&818552355796287508>
Literally none of the controls in-game work. Tab to view the players list doesn't work, Can't switch between general, global and private chat, nothing. There's only 3 spawn locations available, so right off the bat, that's not right. Adding servers to your favorites doesn't work. Did I just join in at a bad time, or is it always this bad?
thats just evrima @tepid geode. you will have more spawns depending on the dino
so is legacy any better?
You can't do a lot of things in Evrima that you could in legacy. It is recoded from scratch. Most of function will also come to Evrima. Just because legacy has more functions than Evrima does not make it better. Quality over quantity people
I can't join any of the qa servers
My game always freezes when I start fighting and I have to restart the computer
that happens a lot to me as well. best solution i've found is to lower overall resolution and some graphics settings
I will try, thanks
verify game files, it worked for me
I managed to get in, nothing was loading up, I was just a pachy jumping up and down in a green blob, and after 10 minutes the server crashed
Anyone know how to fix flickering shadow issue on AMD cards?
Has anyone found out how to eat coconuts yet?
eu qa server dont work again?
I cannot boot up the game (Evirma beta), it says easy anti-cheat isn't installed, I've tried the following.
- vcruntime140_1.dll
- reinstalling
- Manually trying to install easy anti-cheat from the steamapps folder.
Try verifying your game files through Steam
Tried that too, 100% validated
Base game launches just fine though, if I uninstall the beta it's fine.
Try it again just in case? I've heard of it getting fixed after a few validations. If that doesn't work, make sure to ping @.Tech Support, they'll be able to help you more
are any of the qa servers up because i do not see any thing
I get some weird errors in the eventlog too.
is there a way to get the fps and ping on evrima, like on legacy?
you need high fps i guess , i play the evrima in 60 fps without good pc (lets say bad)
so no setting to show them?