#π§-evrima-troubleshooting-π§
1 messages Β· Page 326 of 1
already tried it and its still not fixing it
yep its still sayin failed to start the game
send a screenshot of the error
verifying game files is most common fix try that
here
fix for my prob
there apparantly were 2 patches so restarting steam might help. make sure to exit out of steam in the task manager though
ive already restarted steam like 80 times
so i just did exactly that, reinstalled the whole thing after manually deinstalling everything and after it had downloaded the game and was done with the update instead of it just having the update it did this:
what does that say in english?
"application configuration not available" says the red text and pressing "try again" does nothing aswell as the X-button
yea the devs just need to fix it themselves because the isle is just broken at the moment
last thing i got, it might be because of some background app so try to restart ur pc
did that about 90 times xD
good god
ill try 1 more time
thanks its gone but idk if the game will work xD . anti-cheat loaded and all but yeah lets see
same
it didn't work
queue system just sends me into a never ending loading screen
well fuck
since when is there a queue system?
since now ig haha
or just go to evrima cuz QA is constant problems and pain to even get into a server
imma just try to tomorrow
fish. arent spawing anywhere, was playing as Ptera on an empty server, flew all around the rivers, theres no fish?
assumed this would go here, just got this server for this issur.
I finally got in!!!
ayyyyy
any fix for fatal error ?
i am stuck in a screen where i see the foliage move with the wind
but it doesnt get me into the spawn menu
anyone else bugged to where their food/water wont go up or down? same w stam?
on QA branch btw
i can confirm that deleting the isle folder in local app data and reinstalling the isle works for qa
same here
i regenerated 5.3% stamina in 10 minutes
hi im having a problem were no severs pop up for the quality assurance
what happend to EU2
why cant i eat on QA?
ye i cant find any servers
well thats some interesting pachy-gameplay. cant eat, cant reg stam (at least not in this livetime), cant grow appearently either. cant even drown to spawn as something else either soo... whats there to do? xD
i cant even find a server lol
can somone tell me how to fix this
is EU 1 glitched?
Guys don't ask about bugs here. This is strictly for not being able to start the game/get it to work correctly.
Read pins
I can't even open the fkin game smh
I've reinstalled 4 times now and it won't download anti cheat like fk
And now it fked with Evrima so now I'm stuck with no primary attack or secondary
Doesn't even show up in the settings
Use VPN, or set your pings per min to 5k, there's a good amount in the document
how do i set me ping to 5k
Steam-related Issues LAST UPDATE: May 2nd 2020 How do I install EVRIMA? Open Steam Right click βThe Isleβ Select Properties > Betas Select the beta βEVRIMA public branchβ on the drop-down menu How do I participate in opt-in stress tests? Note: Stress tests are not always active and req...
Check that
Anyone know why im healing bleed I havent fought anything yet, or been dmged just showed up
when Im playing ptera for whatever reason Im unable to brake in the air, havent heard anyone else having that issue
I did I had to reinstall to fix it bc it was linked to my z walk in legacy or something and passed through to evrima, but it fixed after reinstalling it completely
oh damn guess I know what im spending the entire night doing
lol yeah its kind of annoying
didnt work π¦
any other fixes?
try going through this?
https://www.lifewire.com/how-to-fix-steam-disk-write-error-4687188
eu 3 says it there is 97 people in server but i cant join it
now that ive reinstalled the game it says that the anticheat isnt installed, how do I do that?
verify files
how do I do that
right click isle on the side
go to propertys
then i think its game files then click verify
tysm
np
none of em worked
guess i cant play the isle anymore lol
ok i have been on a loding screen to join na one for 30 min why????????????
I'm having the same issue
not sure if anyone else is having this issue but whenever i try and join a server that has a slot open i just go right to the title screen (attempting to play QA branch)
hmm
same, i get both of these issues
this pach update has destryed every thing lol
it might just be caused by everyone trying to get in at the same time?? not sure hhh it's all i can think of
Okay so that didn't work, i thought it did, but then after the update i restarted steam and it gave me the "app configuration unavailable" again :(
Data Acquisition in Progress ???? i cant even join a server iv tried every thing in the document but still nothing
so you did the method? It worked, but then an update occurred and now it doesn't work?
yeah
try again?
yeah
okay ill give it a shot
good luck
Data Acquisition in Progress ???? i cant even join a server iv tried every thing in the document but still dosent work
same
i just wanna try pachy π©
uh its launching, so thats a good sign, that update didnt pop back up again though
OK WAIT ITS LOADING
i kept double clicking the server but i clicked it once this time and it seemed to work?? or well, i'm in the loading screen at least i'll keep you guys updated
well i STILL CANT JOIN AHHHHHHHHHHHHHHHHHHHHHHHHH why
it seems to be working now, thank you so much for the help β€οΈ
it seems to be loading for a long time gahhh not sure if i'll get in but it's a start
all good, stay well
argghh i refreshed and now it's kicking me back to the title screen again
it might just be good to let things settle down before trying for now π π¦
Bye for now! Good luck to anyone else trying to join!!
what do i do when the fatal error thing apears
why does it boot me back to menu screen after i join a qa server that isnt full?
For some reason whenever I try to join a QA mechanic test server, If i ever actually get in, I'm just stuck on the loading screen forever...
anyone know how to fix that??
completely stuck 
same bro i havent even been able to get into a game yet
the only way i can get out of it is shutting the whole game down >:((
cant even play
yep
and that was just since this update
patch i mean
when they first added in the pachy i had no trouble loading in
Same
just curious, what GPUs do you guys have? Cause it's not happening to everyone obviously...
I have AMD Radeon RX 480...
GeforceGTX 1650S
hmm
well damn lol, its not cause of AMD then
still gonna switch to nvidia after i build a new computer... amd sucks :(
mmm
I hope the devs can figure this out cause I want to try out the update so bad
AMD cpu is still good tho
i guess, just with the graphics cards i keep getting issues with it after almost every driver update
one time I had holes in all the meshes of every game I played

HMm
it was like all the models turned into swiss cheese lol
This is my first time t have problems
that was years ago, then Blender started having some really horrid graphics issues
Are the servers down?
no
dunno, but if you have the "forever loading" bug, welcome to the club ;-;
You need to restart to the steam then you can see servers
wait or
refresh server list with "Hide empty" checked
welp i guess i'm going back to vr then... had stopped early so I could play The Isle but guess I can't 
yw
maybe by the time they fix the loading issue, pachy will be a bit more balanced
anyone got this issue that the game wont load just get this?
I can't join server even there are slots
keep trying took me 18 goes
DUDE why you deleted anti cheat
Queue doesn't work, servers are full, if it says it isn't, it's a visual glitch. It loads because the server is full and you're in queue waiting for it to open
We have als when open slot is
EU3
95/100
Still we have loading screen
The result is the same, steam is wrong
The thing with EU3 is apparently a bug, it's actually full ;-;
verify game files?
when i try to join eu3 it kikes me to menu any one els same problem?
eyo For the testing evrima branch none of the NA servers are popping up. Any way to fix this?
same, i can only see the 2 eu servers, are there no na?
Can someone explain why it wont let me join any servers at all it just keeps bringing me back to the menu.
I can't run the game it says error code 30007 Easy Anti-Cheat cannot run if driver signature enforcement has been disabled. Any idea how to fix this? I have tried everything
Hello. I can't get to the EU 3 server. There are free slots, but when I try to log in to the server, it throws me into the main menu.
We just need a big ass queue overhaul, this "queue" doesnt even work the slighest and while were at it pls also fix the loading screen after succefully waiting queue, people tried to wait for a literal hour and still couldnt join
also doesnt matter if you join directly or via steam
Can anyone help me with this Graphicbug π¦ https://www.youtube.com/watch?v=8kPiy8lCM_s
only 2 servers up for the QA branch?
I keep losing my progress on EU #4 despite safe-logging in a safe location, lost over five hours of playtime on my dino again.
whenever i join a server that has less than 90 people in it it automaticaly kicks me out ;-;
cant connect stucking on loading screen:( 2 hours cant connect
same problem
idk if I should ask here but what do I do when the esc key or the hover button doesn
work
i havent been playing Pteranodon because of it
For some reason everytime i load into evrima and QA branches , after the loading screen it give me fatal error code 258. Please may i have help. i have an amazing graphics card. 8 gig ram and up-to-date drives
Any way i can fix this?
This is the game problem
We cant do anything to fix it
I have it too
We can just wait for updates
just try to enter when not full server. if you got a bug restart game, i entered
That error isnt for servers
i got this error when i clicked too much
In QA?
yes
But he said in evrima and QA both
idk about evrima. i just tested QA π¦
Thats an error too many people have it
Theres no way to fix it
But some people could fix it
I hope they fix it in the next update
same
also btw it was on startup when i enter the game
these are examples on what they look like
Ye same
This game hates me
Reinstalled the game 5 times
And still nothing...
Im gonna play legacy again
Have 500 hours in there
But i wish i could play evrima
same
i hope they update it soon
But im sure they are working on it
i have to go. I will cya later
Me too
Hope they fix it
Cyaπ
I don't see any servers on the QA branch, anyone know why?
me too, any fixes?
After stego got me and impaled me, I tried to respawn and it went back to my dead body and would not let me esc or anything, had to shut off game
To people with Fatal Error Line 258:
This may be an issue with Unordered Access View, and if you use the -d3d12 command argument in your game launch options it may fix your issue. I'm not sure, but it did work with one person, so it's worth a try.
As an addition to this, this is not an official fix, nor a permanent one, this might cause graphical glitches that I don't know about, it supposedly changes the way certain water effects are rendered and I can't guarantee that a different kind of crash won't happen when you actually start playing. This just supposedly helps with the launch crash.
Servers aren't showing up for me except one that's empty and won't let me join, how do I fix this?
Right now most of the Mechanic Test Servers are offline, and the one that is online I believe is being checked by the devs right now. There should be an announcement in #830660455487373352 when the servers are ready to play.
Alright, thank you! 
eu 2 open up for me for a split second lol
So does anyone else also get the "app configuration unavailable" error with The Isle specifically? I already know the fix for the app configuration thing, the only problem is that it seems to only work temporarily. Like, I exit Steam completely and it's like it reset itself
How do i do that?
does this work on QA?
thanks so much. this works!!!!
so, iβm very happy it worked for you! do you think i should post some instructions for steam startup arguments?
I'm guessing servers haven't worked for anyone yet
Im happy asf
Any tips for server joining alle servers are full asf and nobody leaves
how to lacth on trees on as ptherdon
does sitting in queue work? it just keeps me in the loading screen
I have the same problem
from what has been posted in other parts of discord it doesnt work so just refresh dont queue
why does evrima take so long to update every time
it spends two years to "patch" it
no other game, just this creation of controversy
same also
Right!
did na1 crash?
wat happen with na1 server?
looks like theres an update
yeahhhh i just saw 20% deino have a 2000 weight but they have bite force only 22 lol
Stuck front of a tree. Two of us, but there is nothing. I tried to log out, safelog, sprint, spin, sit and type /stuck command, but still bugged. Here: -388Β 715,688, -465Β 577,219, -29Β 799,814
safe log and /stuck try it brother
Tried, nothing.
for some reason on the qa branch i cant see any servers
I guest the server might be down again
everyone else is in a game tho lol
God bless off you :3
i dont know what happen with this patch its good its ok now but its have a main problem is surprisingly frequent server crashes lol
I am having this problem that my isle won't start (QA)
Is there a solution for it?
Anyone else having the issue of being stuck on a loading screen? When I click to join one of the official servers on QA it says im 1/1 or 2/2 in queue for a bit, then changes to the loading screen with the AE logo forever and never joins
I've been stuck at the loading screen for a good 10-15 minutes now
I've uninstalled and restarted stuff but it doesn't do anything. Does it just do this for when you are in queue maybe? instead of showing the numbers
I'm not sure, half the time it doesn't even let me click on the server options. They just disappear.
Now I got the easy anti cheat thing and U just veryfyed the game
i left it open while i cooked, its been about an hour trying to load in lol
is eu 1 down
None of the servers are showing up atm, are the servers still down?
shadows of the trees always jitter like crazy anyone else having that? i understand tree leave shadows animate but this is insane
Eu1 just leads to a black screen
same
whenever i joined a server it just sends me back to the main menu with no error
bro yall really have to fix this safe log stuff it is so stupid i lost a 50% crock
is the logging glitch fixed?
same
I keep trying to load up The Isle and it's telling me "Error: Easy Anti Cheat not installed" I look it up on google and follow the steps to fix it but the Easy Anti Cheat application in the folder wont open, even when I run it as administrator :(
nvm, validating my files worked
i am stuck in a tree as a pteradon
is this a known bug
i appear to be floating
also please add a slay command for user thats not admin.. maybe add a 2 min delay to stop abuse of this function
i cant see any servers for the qa branch can someone help
try reporting it in #π-evrima-bug-reports-π
The EasyAntiCheat Setup file refuses to open and I don't know why.
If you cannot join servers in the QA branch, even if they are not full. Try the following.
Verify game files You can do so by right clicking The Isle in your Steam library > left click properties > local files > verify integrity of game cache.
Then promptly restart Steam. Try again (I will remove this when it becomes redundant)
hey guys does anybody have an issue were you join eu1 but just get a black screen on q&a ?
I have that too
I am unable to load into any EU server after the latest update. I am getting a BlackScreen on EU1 and EU2 or 3 takes me back to MainMenu. Any help please?
We would really appreciate some help here...I want to test out the new update, the Pachy especially , but we can't while for others is working fine, I can't seem to find an explanation to this. Thanks...
ive got bad news
Um it says my anti cheat is not installed help?
Try to validate the game files, I am doing that too. Maybe it helps ?
Easy anti cheat is not installed after Validating the game files , this is a joke.........
for the easy anti cheat problem: go into your program (x86) folder, delete easy anti cheat there and also in the game folder, after that verify your game files that worked for me
where is the program 86 older
that worked, however I still cant login to the game, Server EU 1 gives me black screen and the Other EU server takes me back to MAIN MENU
Local disk C / Program files (x86)
its in the (C:) drive, where all you programs and stuff are
yes
NOO
the whole easy anti cheat folder
dont delete everything in Program files folder !
I know
π good , i didnt want you to do silly stuff lol, that would have messed up your pc
can you even delet the whole program folder? π€
not sure, but i wouldnt try my luck
no just verify the isle files
Ah yea thatβs right
u think that helps? Because i dont
No My pachy is on eu1 so is there any solution to it blacking out after I try to join
program x86 folder?
yeah
DON'T delete that
yeah ik just curious if you can even delete it
when i try to connect to the server on the QA, i get a blackscreen and it just stay like thta, not connecting me
Eu1?
it's the only one i see open
Yes, EU1 is currently bugged
AU server just died
Any fix for the QA server black screen?
Restart Steam, that works for me at least
Also does anyone have issues setting up gamepad controls? When I do it let's says I want set my crouch to left stick button but it only changes it attack option that's above the crouch setting
If that makes any sense
Can't get into EU1 and can't see any other servers, stuck on the black screen as well.
same
glad its not just me
same
I'm getting a black screen when i try to play on QA when in a server. Any way to fix it?
even after a steam restart it doesnt help
same
Me too
verifying files doesnt work
I think we just gotta wait until they fix it, happens to me yesterday
-_-
Ik π€
that's sad
still not working?
hey peeps, why I can't join eu1 server in mechanic test?
It just keeps kicking me out
oh yea, same problem
Its happen to almost everyone hereπ₯²
btw what did i experienced in the woods is...like carno just ran into me and after it killed me he ate me up?!
sad that eu1 is only one server in list
does AI carno eat what they hunted?
Wait are u pachy?
Yep
i wanna try that pachy
Oh
It is a horror gameπ
devs need to do something
same for me
just a black screen
got the same
some body toll this problem to server manager?
hey guys im tryna join the eu mechanic test but it becomes only a black screen
help?
I have the same
we all havethat issue
oh lol
good thought it was just my pc being a wimp
Same here, I tried QA and EU1 was only official, tried to join and it just black screened. Tried again, same thing. Can confirm it's a widespread issue
Also, does /anyone/ know of/have news on fixing that one glitch/bug that makes you lose your dinos so much? it's genuinelyone of, imo, the worst glitch/bugs atm...and i've met people (one of my friends included) who outright dislike evrima because /every/ dino they raise, they instantly lose the second a server crash hits or they have to log...
we all have the same problem
and no one tries to fix it
is it the only eu server there is?
yea
it's broken, you will black screen and not be able to join
im sure they trying to fix the bugs is why its a QA testing branch
we all just excited for new stuff XD
the others might be broke too
I've played on the others
it's a test, things go wrong, their is more than one but theyre down right now
it's like theyre testing and trying to stress and test the limits or something. things are bound to go wrong, so.. yeah. we just gotta wait.
XD
the goal is to have a more stable server/game in the main version so, it'll do its thing
Glad Iβm not the only one with the issue
lol
whenever i join a server my screen it just black for 10 mins
Its glitched, everyones got that issue
i think its on their side thats the issue not us so its just something that needs to be patched
XDD
LOL
I love how everyone asks first like guys read the chat, theres 100 people asking the same thing
im just too focused on my question because otherwise i forget what i was supposed to ask XD
im wondering if the count of people in the server is just people waiting on the black screen or people actually playing on the server
^^ same
cus it is going up and down
yeah, quickly too
Maybe its glitched as well, honestly impossible to know cuz these servers are funky
yeah
servers get worse and worse for every patch
poor programmers must be exhausted
feel sorry for them 
imagine if this was the actual game rn, not test branch
we'd all die
man people would be furious poor devs wouldnt hear the end of it
im tempted to go back to legacy for a bit, i miss it
fr
same, but then I remember its buttriding simulator
legacy = no pvp skill required, just bite the tail
yeah XDD
lol
I like Evrimas locational damage a lot, can't wait for them to fix stats tho
yeah, i also cant wait for allo to be added.
it was always my favourite dinosaur to play in legacy
bro how do i fix this??? i was playing just fine last night
just a black screen for like 20 mins
the server cant be full bc theres only 56 ppl in it fjshkfsd
Has anyone else received this Anticheat failed to initialize prompt? Everytime I join a server, it takes me to the home screen after a few seconds so does anyone know how to troubleshoot this?
when i try to get on the server it just gives me a black screen....
join the club
i just saw xD
Ok I've verified my game files but still get the Easy Anti Cheat not installed prompt, anyone else had a similar issue?
does anyone know how to figure out "no install of Easy-Anti Cheat" problem?
In the pinned troubleshooting it says that verifying your game files in steam will fix it, but it hasn't worked for me
im trying to enter a server but as soon as i get in everything is just black and theres just nothing.
samw for me!
yeah, i did that and now it's saying I haven't installed the anti cheat
what do you mean 'verify'? i dont get it X(
are there still only one server in the list?
oh i see thx
Quality? xD -- also, yeahhh, black screen on attempt to join here too, and only EU1 available π
All the QA servers are down, the EU1 being up is a glitch and it's not actually up, hence the black screen when joining
Gonna try and reinstall EVRIMA and see if that fixes the anti cheat not installed bug
ohh it's not just me
Yeah servers are just down
dang, the one day I get the chance to have a bit to sit down and give it a go π
did it work???
FU
@lofty matrix just repair it
i allways have to repair after closing the game π
I've done this and now it says anti cheat isn't installed
@lofty matrix JUst keep opening the game
it worked for me. after a couple times of getting the message it will just give up lmao
And how do you repair it? If you mean 'Verify integrity of game files' then I've already tried that
ive done that and now i cant even open the game :/
i did it again but the black screen of death has reappeared when i try join eu
I think the devs have to restart it
thats what it was last time i think
any can tell me why i cant join the test branche i see the server and i join i get a black screen
and there are players in the server any helo me pls
Fyi all the qa's server are down the EU one that active is bugged
devs please notice that problem........................
they have lol
yay
Having the same issue. :(
oki i fixed it, do the validating files thingy'm'jig
money back
how do you use the cling function as ptera?
Yo i need help im stuck in a tree with my stego and there's no way i can make him move
Fatal crash error. Any fix or what?
Does the queue system actually work or is it broken
Nvm just found out itβs broken
Anyone know why it quicks me out when there is an open spot or are there just so many people trying to join at once
kicks
How many times do I have to validate the files to fix the anti-cheat issue?
erm- for me it was only once-
help anyone?
its a server issue on their side not yours
I'm getting a lot of black screens, infinite loading screens and fatal crash messages :/
so is like 90% of people
its just something they have to fix
nothing can be done about it
So nobody knows why it keeps doing that
Because people are getting i know
It just keeps booting me out
i havent been able to play since pachy came out and ive noticed its the same issues everyone has so its just a waiting game
What is they keybind to change how u submerge in the water on qa branch? Ive tried changing crouch but that didnt work
issues happen i cant come to imagin what actually goes into coding a game
Is Dondi in this discord server?
no idea XD
Iβve validated files and I still canβt get in the server
And then I get a fatal error crash
Same for me I just either crash or donβt get in
we just need to be patient while they fix the issues that are there
so how do you fix a fatal error? since the update, my game wont load without giving me an error and immediately shutting down
do i really have to reinstall the game? I know the document said its cause you switch back 'n forth from legacy, but i didnt. its just cause of the update i guess
ohp nvm, it resolved itself i guess lool
anyone know whats going on with EU 1
its a trap π but why we could chose to get in, dont know.
no idea i managed to get in eu1 but was kinda laggy wouldnt eat or drink even tho there was animation for it
I can connect to any server
When i try connect to server, it send me back to menu
(In quality assurance branch)
I was almost able to connect to eu 1. then I got kicked and now I get black screens when i try to connect again
Whenever I try to connect to eu1 i get a black screen too
I discover a new problem every time I try
when i try to play mechanic test it just loads forever
in EU 1
it just is a black screen
I was suffering from black screens also. I was able to connect to the server Twice without a black screen, but was stuck floating above the map.
To top it off, i thought some files must be missing so i verified my game.
Game's now broken because it won't boot. Keeps saying that the Easy Anticheat isn't installed.
EU1 is broken I think
yep its broken now i know why it was so easy to join a server
Any fix to the black screen yet? Is it just EU1?
looks like it 2 and 3 are full as always so its just EU1 i think
Cause i have a full grown dino in EU3 and i dont want to lose it to a black screen
Hmm alright
i haven't even got the chance to play the update that added deino pachy and ptera
Can't get into EU1 either. Black screen issues. Can't get into EU2 or 3. It's either Full or if a spots open, I get stuck with endless loading screens or automatically kicked back to main menu.
cant get into any of the servers other than that low pop one
Anyone got an idea as to why servers wonβt load in???
ahh, thaks
try restarting your game, or if that doesnt work the servers might be down
Did all of it and servers arenβt down still doesnβt work
They're full.
-If you aren't able to join the servers and get kicked out to the main menu it is most likely due to the server being full.
-Even if it shows 94/100 or something along those lines, that is a visual bug. It is full.
-(I will remove this when it becomes redundant)
Yea uh the servers are still kicking people out of them and collapsing
the queue doesnt work right?
either I'm getting juts a black screen, booted back to the main menu, or stick in a perpetual loading screen (waited 15 minutes one time and still didnt get in a server)
does the queue work?
Coconuts havent been giving me any food/diet for some reason even tho Iβm grabbing them and swallowing them
I reverified my files and I can't join any servers, I get sent back to the main screen, and on one server the screen goes black and I got to re open my game ( nevermind sorry, only one server worked
I cant join any servers for the past 2 hrs
same
i havent been able to join any of the servers for a while
but also
like a few days while
2 NA1 servers and 3 EU2 servers? lmao
anyway to fix the black screen ?
imm clueless on that
IM FINALLY IN AFTER 2 DAYS OF TRYING
I can't rest as a pteranodon? I press H and my dino just bobs its head for a split second but stays standing :S
howd u get in
did the servers wipe?
Fixed my issue by relogging. Was weird as hell but oh well
Having an issue with trying to get on a server in QA, just get stuck in perpetual loading screen
i got in too sorta
@rugged aurora all the servers just started showing up and i went through all of them and one worked
any reason i cant smell anything
soooo, when I try to log in to a server in the test branch, I just get a black screen. I have been waiting for 15 minutes or so... Is this happening to anyone alse? And if so, do you know how can i handle it?
its happening to me as well
me 3
Same
just got in. try to not tab out of the game screen
I didn't alt tab I sometimes have game mode on so its not possible to alt tab. Loading into any server is just a black screen
I just get kicked back to the menu screen even on single digit pop servers
anyone having issues? whenever i try ANY server and it goes through, i just see a black screen
it was working earlier today just fine
to report back, the servers that load end up kicking me back to the title menu
One chat room said thats because its full and the listing isnt updating properly
black screen of death cant be helped tho
I can t join mechanic test servers
same
any of the servers i join it just kicks me to the main menu screen or the game crashes
Same thing with me and a friend of mine. Wonder what happened.
Ah was worried I was the only one getting the Black Screenβ’οΈ..
So you just waited on the black screen and didn't tab out? Or did you not wait at the black screen??
seems like a lot of people are getting the Black Screen including me...did any admin or anyone that has more control gave their input yet ?
yea im having the same issue, i tried verifying my game files and restarted steam and my pc multiple times but im getting the same issue, been trying to get in a server all day and havent been able to get in a single one
why is that nobody is checking this troubleshooting section ?
nobody meaning devs or admins
the dev that would deal with this kinda stuff isnt on right now and idk about admins
no servers on QA working for you?
only 2 showing up, they arent full but i get the black screen everytime i try to join
the EU ones are not, but the others are working, however I am having terrible latency issues due to server location.
which?
Eu 1 and 2 or something, one takes me back to main menu, and the other gives me black screen of death with infinite loading.
Eu2 (one takes me back to main menu) was probably full but probably a visual bug.
Eu1 is pretty broken, being ran off by Windows
I uninstalled anti cheat, i verified the game files, restarted the game multiple times, tried in windowed mode and nothing seems to fix the black screen.
no, you wont be able to fix it
eu 2 and eu 1
that's a shame that even today we are getting server bugs and glitches lol....
you getting the same issue as Bizkit?
this especially -> #π§-evrima-troubleshooting-π§ message
probably he does, but not everyone has this problem it seems.
the black screen problem is quite universal in my experience with others.
yep im getting the same exact issue
I see
why does grass look blurry? im running on a 3060 ti
graphics levels?
i got everything on cinematic
could you send a photo?
in-game
ok
Anyone else get stuck on a black screen when they try to join a server.
there
How are you in the server?
I just lost my dino with a friend after we slept and rejoined after an hour. Someone explain why
<@&505047238674874368> may i get some help pls? my stego is stuck in a tree since last night now and i cant get him out , tried everything
<@&505047238674874368> Help? Me and my friend slept in eu 4 and rejoined after an hour. We were both just brought to the character menu
Does anyone else have this bug? Most of the dinos that I play do not have eyes. Has anyone found a solution?
sadly, looks relatively normal. But, one thing. What is your render scale at?
not too sure
is there anything else i can do or is that normal for everyone?
I'd say that's pretty normal
well i hope they do something about it XD
hi why cant i join a server
on the testing branch
i can see the servers
but when i join them i just see black
Thank you. Sadly it did not work
so does anyone know how to fix itπ©
Shame
????
no, as I said, this has been a problem since yesterday, affecting a lot of people, its most likely something on their side, not ours
okay
they'll have to patch it
thx
np
thats a shame
yep, update 3 of not having tried pachy cause serves crash or are full :,)))
but I suppose patience is a virtue
Imma test some things in steam and see if I can find the issue, I'll let y'all know if I find any mysterious solution

servers eu1 and 2 are not working but is eu3 working because I was on there yesterday
I only see 1 and 2
But Im reinstalling the game rn to see if it makes any difference
When i join a server the loading screen pops up then it just goes black and stays black
its like that for most people, if you read the chat you'd see that
my b didnt realise
its g
how fix the blackscreen when you enter in a server?
read the chat
Is there a shortcut to disconnect from a server without closing the game?
if ur in the game, press exit, if ur in blackscreen, no
yes im having the same problem with the black screen ah
help im on a black screen when i try to join a server
Same
same
how
Go to steam
Right click isle then properties, local files then verify integrity of game files
If that doesnβt work try same thing but click browse and uninstall easy anti cheat then verify game files again and it should work
Nvm still black screening when I join
Yes and no
You canβt join them because it just black screens
i like it lmao
Huh?
it was sarcastic
<@&505047238674874368> im stuck at eu4 in pond
@mint turtle nothing work black screen after select server still
am i the only one being capable to oonly join eu4 on the qa?
the server restarted and my dino didnt save :/
on EU 2
is that a bug or just me?
I get a black screen when I join a server, and canβt pick a creature or do anything
This is on qa branch, on eu1 server
hi sorry to bother you i apologise
i was wandering if somethings up with EU 2
i had a deino on it it restarted and i lost it and also i cant eat and when every1 moves we teleport back
sorry for bothering
<@&401466542140817419>
I'm afraid they don't restore dinos...
oh ok sorry
I know
As the name suggests we are just ''discord'' moderators thus we do not have any powers in game. But considering the circumstances I know the answer , if you are playing on a mechanical testing servers , that is to be expected since it's a test server. If you are playing on Update 3 version of the game , it's a known bug which is being fixed.
thanks
is it only adult pts that can latch to walls or?
every time i try to join a mechanics test server it just goes to a black screen and sits there
is this normal
i am getting the same thing
What is the black screen on all official servers (On all versions of the evrima branch)
because there are people there
?
cause of black screen
i will try to restart my computer
seems like a bug
every eu server is dead
is reststartinf pc works ?
nope i guest
may have to wait programmer and server manager fix this problem
hey what do i do when i join QA testing server the srceen is black?
π π π π π π π
i dont know
k
Soon for them it might be 6 hours from now lol
wow
oofff
when i join EU 1 in the quality assurance, my screen goes black and doesn't change
Its happening to everyone
yesterday i would just inf load but i didnt have a black screen or anything
guys
other server (the one has 100people in it) isnt bugged
try joininng it in every 2 or 3 minutes 1 people leaves (very likely) and u can join when they leave (refresh untill u see less than 100 people
Hey, Can anyone help me? I cant find server by QA
same
when i try to join na1 im kicked
EU1 and EU2 seem too have problems with loading into the games EU1 just black screens EU2 just sticks too a loading screen
Server of death in EU1 π
when i try to join a server it says server not responding in steam
its really annoying does anyone know what to do im on the qa branch evirma
i cant even join the server
Is the server EU 2 in the qa branch working? Cuz the others still aren't and don't have alot of players in it, yet it has 100/100 players so I'm curious.
dont think EU2 its working but NA 1 is working I just got in
When ever I try that I get yeeted back to the title screen
I've been trying to get on na1 all morning π
Ye you just have to try it over and over again sooner or later youll get in
took me about 5-10 minutes
K
going on 30 minutes
Hey on quality assurance I cant join any servers it just leads me back to the home scream saying "hey Islanders" How do I fix this Problem
if you try to get on NA 1 just try it over and over again
you will get in sooner or later
did you do so through the games menu or through the steam menu
game menu
oh
steam isnt really working due to bugged player numbers
i keep trying but unfortunately sometimes i click on the 2 bugged servers
i cant exlude them
officil up4 eu2 and official eu 1 are broken
yeah
and when im trying to spam join i accidently click them becasue they switch places with na1
and i cant cycle server through favorites
I've been trying to spam join over an hour.
Yeah it ain't working for me too
is queue thing works??
Can anyone help me pls? i cant find any servers
press hide empty and refresh try that
still getting black screen
Oof
i cant join any servers by qa
by all servers i become black screen and i only can resatrt teh isle and by NA1 #1 i cant come in
i dont know what i can do
I cant join NA 1 it keeps booting me back to the main menu
I had that problem but I kept trying and eventually got in, probably an internet problem?
nah other stuff is working
Hm, have you tried joining multiple times?
yes
I don't know then, the devs might fix it soon.
i hope so
i have the same thing except that on every server but EU2
when i try to join EU2 it just black screens
^^
good evening I have a big problem! when I join you one of the server testing for the new mechanics, it gives me a black screen every time!
I did download a good pc and I don't understand! please help me T ^ T
I get a black screen on eu1
Still cant get into up4 NA 1
all of us have this problem
I cannot join any servers due to black screen or it just takes me back to the menu :<
any way to fix the blackscreen after joining a server? QA servers
Pretty sure its purely a server issue
i want to play lol
is update 4 live on evrima now?
Don't think so.
Is there a reason it's taking me back to the menu when I try to join a QA server?
Its in quality branch,
But right now the servers on that dont work
Can Devs help me? from yesterday to today I can't log into any server in the stress test, whenever I enter a server I get an eternal black screen.
its because the stress test servers don't work atm
Is the EU 3 server down?
No
it was like this yesterday too
Am I the only one who cant connect to any test servers?
Endless loading screen or black screen, any advise?
Anyone else losing progress due to servers kicking them out for a second? this is the third time I lost 2+ hours of growth on my deino
was this on Evrima or QA?
Everima i think
Yeah, that's currently an issue right now- it's fixed for the next update though!
there are currently 3 eu servers online. Eu1 and eu2 official is bugged but theres another eu2 which works
idk why there are 2 eu2 servers
1 is named normal and the other has official in its name
either way the queue bug still remains and in if you try to join the 2 other broken eu servers you get a blackscreen
NA1 crashed?
For me it poofed out of existence
eu1 and eu2 official=bugged
Yep
I got to play QA branch once and it was months ago
I got stuck in between rocks and couldn't do anything now it just doesn't work :/
Whats funny is sometimes you load in after the queue and it just doesnt stop loading for hours, so we have 3 main bugs now. First is blackscreen, 2nd is queue bug and 3rd is endless loading.
Those always been there
Now it's just either permanent or much more frequent
The weirdest thing is, some youtuber i watch CAN play the new update with the pachy and such. And we? we dont even have a chance to get on the server? sooooo somethings odd, very odd
why am i getting a black screen ?
I haven't had an issue getting on the QA branch
Yep
EVeryone else have THO
no joinable QA servers at the moment, only EU2 and it is full
The only one giving the black screen for me is the second EU2 marked as official
Yeah itβs the same for me. Stuck on black screen for each server I try to get into
Been like that for dayssss
When you connect via que it puts you into a permanent loading screen
I haven't had a chance to play QA for a month or two
everytime the AE logo sequence passes my game freezes and crashes and idk how to fix this and its getting really frustrating
last time i played was when deino was released and ive reinstalled so many times and verified game files and nothing works
guys im having black screen every time i try to get in
I'm having the same bugs as you, black screen, infinite loading and servers not showing
did they take down EU3? 
tried deleting, reinstalling but nothing works...
Try verifying your game files
I did :'))
Servers are showing up, some look to be not full, i try to join and get sent immediately to the main screen? Are the numbers not keeping up? I haven't had issues until now to get into a server
did you find a fix? im having the same issue its really annoying
Verifying files worked for me
But now Iβve got the black screen glitch
Verifying files is what did this to me.
Damn
nope I gave up lmao
having the same issue
me too, already gave up
Fatal error!
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000088
0x00007ff77dbaeaa8 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff77dbc7896 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff77e5a45e0 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff77eb52b4c TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff780030853 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff77ff3eabc TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff77daf9be8 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff77db0029d TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff77db0030a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff77db0a90f TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff780cf0c8e TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ffd13c07034 KERNEL32.DLL!UnknownFunction []
0x00007ffd15182651 ntdll.dll!UnknownFunction []
this is what i got after trying so many times
i tried to printscreen but thats what pasted
New update kinda broke the game in ways
I cannot slow down in flight as pteranodon, nor do I see fish ripples.
ok i have a problem with na 4 me and my friend both had full grown deinos and had to restart over for some reason?
On all dinos, I cannot spawn in these locations. The timer is stuck on 0. Has anyone had this issue or otherwise know how to solve it?
my croc lagged and I tried to relog... but now I can't even join server
AU1 server is dead bruhhh......
ye i cant join servers ether
I can't join either
Hereπ
To people with Fatal Error Line 258:
This may be an issue with Unordered Access View, and if you use the -d3d12 command argument in your game launch options it may fix your issue. I'm not sure, but it did work with one person, so it's worth a try.
Fixed a fatal error for me
It's normal? every time I try to log into the server, it goes back to this screen
I have the same problem and I'm wondering if there is a way to fix it?
I think EU 1 in the qa branch has the black screen thing again
can anyone help me pllllsss? when i want go on EU 1 by qa i become black screen and when i want go on the other 3 server i only come to the start menu with the messanges ,,Hey Islanders!.....''
By the starter menu servers just try to join over and over again, it just worked for me somehow.
When I try to join any server in the QA branch it just kicks me out.Anyone know how to fix it?
TY for you help i can come on the server c:
Day [redacted] of trying to play evrima, so far, not good
At this point Iβm just giving up
Like Iβm seeing people say βoh it should run on windows 10β yet I have a windows 11 and it doesnβt work
If I can just make it past the load up screen I could adjust to the lowest settings and Iβd be good to go like I did with legacy
Or is there a way to do that from outside of the game
yeah
i gave up a long time ago
try right click in the Isle folder and Run in the next : Windows 10
Iβll try
?
uhh did it work for some people
oh and do u have a geforce graphics card?
No
if so then theres an issue
Iβm broke
oh then its probably just some small issue
Ok
theres an issue with ge force graphics
Luckily Iβm getting a new job so either way I should have a new pc in about a year or 2
Iβll try whatever i can
i don't understand can u pls send a screenshot of which one i have to right click?
i use Geforce now which is works perfectly atm
i can't copy paste let me restart discord
ok
Anyone having the following issue and already tried to manually uninstall and reinstall needs to upgrade from Windows 7. It is believed that this OS causes the issue to occur. Windows 7 is no longer supported by Microsoft anyways and it is an OLD Operating System. Also I have found that many people that run windows 10 that have this issue are using below the recommended GPU for The Isle Evrima. Please upgrade your system before posting here. Our answer to any issue you have if it is below recommended will end up being "Upgrade your system" . You may have an unstable version of Windows as well. If it's not a GPU under our recommended minimum specs. Try reinstalling Windows if that's the case.
@daring pier@gray gust
ok umm can u send the link for anti cheat installation?
i checking atm what we can do
Install, Uninstall, Or Repair Easy Anti-Cheat
The Easy Anti-Cheat service is typically installed automatically with each game, and uninstalled automatically when the last game using Easy Anti-Cheat is removed from your system.
You can also install the service manually. To do so navigate to the "EasyAntiCheat" folder inside of the game's installation folder and locate "EasyAntiCheat_Setup.exe". Launch it as administrator and choose 'Install'.
If your Easy Anti-Cheat installation becomes corrupted somehow, you can repair it by following the same steps and choosing 'Repair' at the end.
Easy Anti-Cheat service is uninstalled together with the game. You can also manually remove the service from the system by following the above steps and choosing 'Uninstall' at the end.
try verify game files it will work if not i try to get another solution for your problem but im NOT a part of the Isle crew
ik lol
@thin oracle i am having this same error
Ugh, Iβve tried everything
yea
we haved the same issue yesterday too why are they still not fixing it u guys have any idea ?
idk this a major issue yet the devs (atleast i don't think) haven't looked into it yet
the 2nd line (sorry for my native) but if you don't hit the REQUIRED you can't run the evrima
You can do so by right clicking The Isle in your Steam library > left click properties > local files > verify integrity of game cache.
16 GB ram , 1070 gtx , 25GB spot , good internet and AMD 4 cores + 8 threats i guess , if you don't hit you can't play the Evrima , also THIS is just the minimum
lol
Is anyone else havingh troubles with anti cheat not being installed cuz I can't start the game at all
verify game files , multiple times if need and go in
@vocal ruin what was the server you tried? EU and AU 1 not working atm i wasn't on a hour ago
Mecanic test eu 1