#🔧-evrima-troubleshooting-🔧
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i only have like 6 playable carnivors tho?
i want the spino somebody told me i have to buy them in discord
you cant buy dinos on official servers. youll have to go to the discord for whichever community youre on
oh okay thank youuu
Hello, I am an administrator of erima server. There are four options in the game settings panel of other administrators: adminmode, adminwarp, admintogglenames and admintoggleextensinfo. But I only have adminmode and adminwarp. What's the reason? Do you know how to solve it?
sorry if this is off topic, but is anyone else unable to use night vision in evrima? N doesn't do anything for me. Night is pretty brutal
Nightvision has not been implemented yet
I consistently can't join servers I should be able to join.
Maybe this is a bug whose solution has already been found,
but currently it is a major issue.
Does anyone else have the problem of evrima uninstalling everytime you shut off your pc?
same thing to me but its " Fatal error: [file unkown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. [Error: 0x8007000E . "?") instead. someone please help
So I think this is the right channel and i wanted to ask before I just got a refund, an AU friend had me get this game to join him, I'm US and I'm only able to see US and EU servers, but I can't locate AU. Ive tried everything in forums and steam posts. Any suggestions?
Any help would be appreciated, thank you
it probs doesnt have to do with ur location bc im au and i can join whatever server i want
was the server full?
no
I was able to pull the server up in the view tab in steam, it showed the player amount, ip, etc. i click on it and it says server not responding
in game?
doesn't show up in game, but when he's on it I can view it from the steam tools
for example
I've had the same issue a lot! One of the things I had to do to get it to stop was setting my GPU to its default settings and the other thing that worked was doing what Krow mentioned above,
May need to fully uninstall and reinstall for a fix to occur. I would recommend doing this after setting your GPU to its default settings and when the game is closed. Try the following if you're willing "Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located.
not a lot of servers in general are popping up
I disable firewall and change some settings and I can get EU servers, but not AU
I am still having a crashing issue even after doing what it says @ me if you have another solution please
I had my GPU overclocked so I put both the clocks down by 50 and it was good
my game shows no severs are up does anyone know how to fix that
And another day goes by..... servers still utter garbage sadly.
Is there any Dev actually working on it or are they just saying they are?
to be honest some private servers run 100x as smooth.
The fix shouldn't be that hard but rather expense based issue..........
awsome game but never seen such bad servers
how do you see ping in game?
I had this same errors, Krow told me all what i must do, it worked, but some time later error are back, i think because something is "don t like with" my graphic card
And @blissful lion what us your graphic card?
Hi! i was wandering if anybody had the same problem i am having. about 95% of the times that i try to log ina server in EVRIMA i get kicked back into the main menu
its really anoying, i have been trying to play for the last hour and nothing
sometimes i even get to the dinosaurs selection screen and still get kicked
Steam-related Issues LAST UPDATE: May 2nd 2020 How do I install EVRIMA? Open Steam Right click “The Isle” Select Properties > Betas Select the beta “EVRIMA public branch” on the drop-down menu How do I participate in opt-in stress tests? Note: Stress tests are not always active and req...
Make sure to do a readthrough of this document concerning common issues.
Try that and send me the results
i can tell you what you need to know, i dont think i need to disclose my full system information lol
i will read this tho
Well you can dm the results to me. I'm help under a written non disclosure agreement to anything QA/Moderator related so, legally I cannot disclose certain information.
But I understand.
also it may have been an issue with all of officla eu servers? i tried to join a random server and it worked, might have been a coincidence or it could be a problem with the official servers
hey my dino is perma stuck between a tree and some rocks, cant get out no matter what i do. how do i kill this char?
What's the beta code to play ervima?
there is no code needed
You have to starve or dehydrate. Once you hit 0 food or water, it takes 10 minutes for a character to die.
Just log in and AFK basically. It really sucks but it's all we have. You know, since we... don't have a respawn button.
na 3 and na 1 down?
im having really bad noise lag/problem in the game a long with everything loading in so slow, I would have to go sit like 5 mins to let things load in before I can even move. Ever since i downloaded the q&a to test the new dinos out my sound hasn't been the same. it also effects my discord to where i cant hear or talk. please help i have been posting my problem for weeks and no one is attempting to help me
hello i'm having problems with evrima, i can't access the esc menu in the game, the ptera's slow down button also doesn't work, and today i realized that the hit of tenonto's tail is also not working nor the front kick, uninstalled and installed new but do not hear changes I would like to ask the developers for help <@&818552355796287508>
<@&818552355796287508>
I managed to solve the problem I deleted the save folder from the isle in %appdata% I didn’t say it was for this but that solved it tanks for help
any suggestions for dealing with micro-stutters in game, changing graphical settings seems to have no effect
audio also stutters during these micro-stutters, and seems to worsen when in proximity to players
whenever I try and join a sever, it just goes back to the main menu
the server isnt full
Hello guys I’m new in the isle and can someone help me because I’m getting kicked out our it’s buggy our I will get killed and I wanted to ask if someone wants to play and a nother question I don’t have all dinosaurs and I don’t know how to get them ☺️✌️
Hello, guy, on official servers EU there are lags and the food doesn't spawn. Please fix 😄
relog for the most part @river vigil , it happens sometimes to me on loading in to servers
if it keeps happening might need to wait till server restart
the fact is that it just keep happening to me everytime I log on a server, I have a SSD disk so I don't think my CPU is the problem, just how can I fix this once and for all ?
i dont have a solution, just a bandaid fix sorry
if relog/wait for server restart doesnt work then sorry i dont know what else
i keep crashing 2nd time ive crashed this time in a fight
Ok this is getting ridiculous just today ive crashed 3 times thats never happened
I lost my dino alright nice
is it me or are the newstuff servers having decent bits of 1/4 second stutters every minute or two?
anyone else getting just constant rubberbanding on all the servers? i thought it was bad on ptera but it's worse on carno somehow
<@&818552355796287508> Hey so in asura 3 [unofficial server] I'm a tenno, can't lay down can't log out.
Wasn't sure what could be done, tried to follow some suggested steps a friend asked me to do, from this channel in this discord.
These are the steps I followed: " Press Windows key
Type in “Run” & Launch the Run program
Type in %localappdata%/TheIsle
Delete the "Saved" folder "
It made things worse.
Now I can't even click "understand" in the isle game before I even click play and log in to the server list.
Just tried reinstalling the whole game...
Still need big time help... can't even play the game...
There's a fix for not being able to click that
Check the document above, id link it but im on mobile sorry
Looking.
@hollow violet f11 seemed to work, so do i run it fullscreen window from now on?
@hollow violet Also thanks a ton! fullscreen window seems to work don't have to hit f11 every time.
im having really bad noise lag/problem in the game a long with everything loading in so slow, I would have to go sit like 5 mins to let things load in before I can even move. Ever since i downloaded the q&a to test the new dinos out my sound hasn't been the same. it also effects my discord to where i cant hear or talk. would like some help please been posting this for weeks <@&818552355796287508>
Anytime
Manually uninstall and reinstall the game
This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located.
okay so i deleted everything do i now uninstall the game and reinstall it?
@hollow violet
Well technically deleting both those files uninstalled it, but yeah click uninstall and then reinstall and try.
okay will do
Why are the servers so bad?
Like, I've never experienced servers THAT laggy before on a game. I understand its a beta but damn, stuttered every 10 seconds
Turn up the resolution scale
ok i actually need help, this is so dumb
in total i have spent 5 hours trying to grow 3 different animals and this happened these 3 times
i get kicked formt eh server, when i go to the server lsit the server has 0 players and when i relog it brings me up to character selection! which means the ammount of time i spent growing was wasted!
i literally loose my dinosaur everytime i get kicked, like the game is literally unplayable
oh nevermind, i relaunched the game and somehow i got my deinosuchus back, too bad spawned on top of a stego that imediatly killed me. So i lost 2 horus of progress anyway. This needs to be fixed ASAP.
The issue was that the game texture were like super low, loading for too long
i was resting on a rock with my raptor it was full grown then the server restarted and now when i log in i spawn as a lil raptor randomely somewhere else and i cant even rest now anyone any help (EU3)
same problem i had on EU5, try restarting the game
did it work
it did but i got imediatly killed by a stegosaurus
i was on a safe spot (on a rock)
but technically it worked
lemme try
doesn't work for me i still spawn as a little raptor and cant rest n shit
it also randomely spawned me somewhere i dont even know about
<@&505047238674874368>
@hollow violet Krow, im having a glitch where i cant spawn in some regions. its stuck on 0 seconds cooldown timer.
<@&505047238674874368>
<@&401466542140817419>
@digital plover I'm pretty sure there's a fix for that pinned in this channel
sorry but i couldnt find it. could you link it to me please
and also i never know who i should tag on these kind of issues?
Do keep in mind that if you need help with troubleshooting the game, tag the tech support role
is there a fix for mine?
<@&818552355796287508>
i haven't been able to play
Same for me, i searched all the pinned messages and didnt find a solution to the problem #🔧-evrima-troubleshooting-🔧 message
Since I don't know how to fix that issue I can suggest a couple things.
First try closing the game, and restarting steam.
And restart your pc.
Then try.
@hollow violet also i have the key issue again (the one where u cant call(1,2,3,4) and cant rest(h).
The ''fix'' in the pinned messages by deleting the folder from the %APPDATA% does not work
if i join a different server all my keys work fine.
This means its a server related issue and not something my files caused
am i right?
hello what can you do if your character gets deleted when u log off?
i got the same spawn bug as you as well can't spawn anywhere
Yeah, thats.. new. Sounds server related yeah.
That server must need a restart or something. Which server is it?
asura #3 so dont worry about it xD
im just hopping between servers to see if there is any diference in lagg etc
I could ask around about known issues with it. I know the guy that runs it
asura seems to be more stable on the lagg part but has the same issues xD
If you could ask that would be awesome
Sure thing. I'm sorry the game is acting like this for you
its not anyones fault mate, its a work in progress still 😉
i am on asura 3 lol i can't spawn there lol
i have no clue why i just died as a hypsi at center and south and i lost the ability to spawn there
no need to apologise
im goign to do a full reinstall @inland geyser maybe u could do it aswell and see what happens.
ANyways good luck and thanks for help @hollow violet
Just a quick question if you happened to get banned off a player owned evrima server. Does it tell you that you were banned like a message or does it just simply black screen and put you back at the menu?
It was strange because I was fine for like over an hour then it kept persistantly kicking me within 20 seconds of logging back in then it simply refused to let me back on Other servers work Unsure if the server is just having a melt down or
Is there anyway to stop the fps spikes? Or at least lower the amount?
No problem, so I asked about the server and it seems it's not related to the server. The owner says, so. It has to be something on your end. If deleting the saved folder didn't fix it, I'm not entirely sure what it could be honestly. I'd say at this point the best bet is wait for a hot fix to fix the controls issues.
im trying to be invited by a group of deinos they have 2 and the inv wont show up any fixes?
Group limit is 2
oh
<@&818552355796287508> Please help. I have installed Evrima four times since the 5/6 update and somehow when I am offline it just randomly uninstalls itself completely from Steam. So now every time I try to play I have had to totally reinstall. Can you help me please, I am a server owner and this has really been a problem.
Anti-virus most likely.
Try disabling anti virus or setting exclusions for antivirus.
@hollow violet Okay I will check that. Is this something new as an issue since this update. Because this is the first time I have had this happen and haven't made any changes to my antivirus?
No this isn't new, this is probably environmental. Meaning it's new for you but no one else.
LOL okay. I'll check it out. Thank you for your quick response.
@hollow violet So I checked my settings and I have The Isle as an exclusion so it should not be affecting the program right?
Yeah.
Found this little tidbit online too
Make sure it's in the correct installation file.
Okay
It says The Isle [Evrima] - installing and it is "Discovering existing files....." I'll see if it finds them.
Okay it found them and is now working again. Thanks for all your help.
Flying is a bit bugged, I keep flying a specific direction even when I try to fly somewhere else. Any fixes?
Amazing. Glad to hear.
Uh. Tap alt? I'm not sure. Restart the game?
<@&505047238674874368> I apologize for the @ guys but could you give me some help getting unstuck on Official Evrima NA #1. My Steam name is RawJar and I am currently on my Stego stuck in a tree near cave.
Im currently Safe Logged, let me know if I need to hop back on
NA servers unplayable with lag
<@&505047238674874368> My full grown Teno has been reset to 1% after safe logging on US #4. Is it possible to have that growth restored since it seems to be a game bug, or am I just out of luck?
We can't help with that, sorry.
That blows, thanks tho
If you're still around, I can help.
And no problem
<@&505047238674874368> why are all the servers empty for evrima
don't ping Official server admins here, they will give you little to no answer
oh
since last week the first time i try to join a server my dino spawns and i get kicked 10 seconds after(happens in any server, officials or not, even in servers i was never before), the following times i try to connect it doesnt even get in for said 10 secons, wouldnt be much of a problem if i werent basically spawning my afk dino. What can i do?
i tried uninstalling and reinstalling
desbloquei eu
<@&505047238674874368> I am sorry for the @ but my stego is stuck on a tree, near center deino spawn
i am safelogged atm (let me know if i have to re-log to be teleported or not)
server: NA 1
my user is | tailsdoll454
My mouse isnt working, i have to put it somewhere else so i can click on something. what do i do?
i need help on ibis isle im a stego stuck in a hole user:(KiwiRaptor)
you gotta try and log out
i died
i am a teno
what server
ibis isle
what location
south
ok
there is utahs
next to croc pond
@thin oracle @lavish sparrow Please use another channel for this conversation. This channel is for troubleshooting the game
<@&818552355796287508> I am having issues with evrima server side of things
we love it when fish swim in mid air so you cant get it
<@&818552355796287508> I have an issue where my escape key doesnt work for pause my game anymore is there a solution? 
the fix is pinned in here
Okay
Hi do you guys know about the broken mechanic with Deinos Alt Attack? 
what do you mean?
Well its the best i DM you about it. Sadly youtubers are already teaching people how to exploit it.
I'm missing the air break option in my controls. Do I need to reinstall? Verifying doesn't help.
you can try doing a hard reset of your settings. the instructions are pinned in here, from Skysealer
But deleting TheIsle folder would delete the game I thought
Suddenly unable to lay down? Tried force closing and restarting the game, changing the keybind etc. I'm trying to logout and want to properly safe log
I was able to lay down earlier. Suddenly I simply can't. When I press H my dino twitches but ultimately does nothing
I'll add on that all my other controls work. I can attack, eat, drink, wallow, run etc. I just can't lay down
if you're still having trouble lying down something you can try is swimming sometimes that fixes that
just swim for a sec then try
have you checked the pinned troubleshoot?
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Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.
Hello can a moderator help me
i have a creature stuck in my mouth and i cant eat at all im in the official na #1 serv
Hi there, could anyone help me with being stuck on endless server pinging?
I log on, click play, and no servers actually load, just endless load cycle
Yes I did check it, didn't work either. It seems the keybind is working. The twitching my dino does seems more so that the lay down animation starts but stops itself after a split second
hey so i just logged on NA 4 to find my adult utah is now a baby and im like outside of the map, what do i do?
i cant kill my dinosaur anywhere
you relog
what are the requirements of carno charge in evrima? i feel sometimes it works and other times it doesnt ?
Hey !
I apparently can't turn right. Every other key works fine except "d" to turn right.
I looked at the controls to see if it was a binding problem but there is no option for "move right" that I can bind a key to.
Is it normal ? How can I fix it ?
@night rain I occasionally find problems with my controls, and I think it is right as well, for instance my right and jump get swapped. usually if i alt tab and come back it is fixed. the camera sometimes get stuck in a wrong direction as well
in my case i don't even have the option to turn right 😅
Hello, I just wanted to ask for some advice regarding my constant issue of the isle being stuck on windowed mode, when I try to make it go fullscreen it bugs out and I cannot press any button. I also cannot press character, while being any kind of creature, I tried to empty the cache, reinstall, switch to legacy then back to evrima, nothing really works. I'm also stuck on constant 12fps despite legacy running just fine on 60fps, changing the parameterns in nvidia control panel also didn't do nothing. The pinned informations weren't really helpful in my case.
Hi! @hollow violet you offered to help me the other day but i didnt think i would need it because i thought the server problem was with the servers and not mine. But its been sometime and the game is'nt playable for me on any server that has more than like 15 people. i just cant join it or it kicks me. i was wondering if you could help me, i could send my system info like you asked back when i asked for help.
Yeah, okay, lets see.. first off send me a screenshot of your main menu on The Isle, so I can see your version number
Then do that and dm me the results
done
It seems that Steam will try to show servers closer to you. Alternatively, you can use a VPN if you have one. Can’t see any servers? Try checking your Firewall and if it’s doing anything with The Isle. The best thing to do is to add a firewall exclusion for The Isle's folder located within your steamapps directory
Open Steam
Select “STEAM” on the upper left corner
Go to Settings > in-game
Increase the “In-Game Server Browser: Max Pings / minute” value and see if it helps..
For Chip
ty
Wait im dumb
My steam was in offline mode but I didnt know because I launched the isle from it's desktop shortcut
My mate is trying to run the game and hes got this issue, anyone know the cause?
Hi, i'm trying to respawn but my camera is bugged and i can't do anything.
After i select the spawn location, my camera aims at nowhere and i can't even access the menus
My friends game crashes and says its run out of viideo memory
So i ran in to a issue iv never seen or encounter before.
Anyone know a fix other then reinstall?
I del %localappdata% & Verified files
I did not see this in pinned.
Reinstalling the game did not help either.
Need a fix or help.
@hollow violet Hey Krow is it allowed to mention moderators from time to time? If not im sorry, i have read the rules maybe i missed the details.
Have you ever seen this issue before? Just ran in to it, grabbed my coffee wanted to play
You're okay!
Ill take a look.
reset your system’s Winsock connection settings by opening a Windows command prompt as administrator (go to Start -> All Programs -> Accessories, right-click on “Command Prompt” and choose “Run as administrator”) and entering “netsh winsock reset" (without the quotes). Reboot your computer and check if your problem is fixed now.
If you're a Windows 10 user simply type "CMD" into the search bar at the bottom left, right click "Command Prompt" and select "Run as administrator", then continue following the instructions above.
Try that.
@knotty elk
Ah good good, yea i can try that i get back to you with feedback 
Aye aye
Hey, not the guy you were originally helping but just wanted to chime in because his issue is the exact reason I'm here at the moment. I just tried this solution and it has unfortunately not fixed the problem. Just to provide further context, in Evrima my server select is displaying exactly like his is here aside from the fact that mine is all in English. But if I attempt to join any server that shows a pop of 1/1, absolutely nothing happens aside from hearing the sound effect of hitting the connect button. If I click a 0/1 server it goes into the normal loading screen but will load endlessly and never actually join. I couldn't figure any solution out so I tried switching to the Legacy verson of the game and the server list had a similar issue except it will show the actual player count out of a Max of "1", i.e. 58/1 or 143/1 etc. But in legacy I'm able to select any server and attempt to connect but once I'm succesfully in the game it turns out I'm in a Chinese server. The same Chinese server every time regardless of which server I tried to join. I just switched back to Evrima and I'm back to the original issue. I JUST bought the game yesterday and had no issues from the start with either version, but this problem popped up the very first time I booted up the game today and I can't figure out any kind of work-around
Yeah I have the same problem
winsock reset didn't fix
guess no playing today, hopefully it gets noticed tomorrow
I get back to you soon as i personally have a fix. Im doing more then what Krow are helping us with. Give me a hour or less 
When i have a fix i let Krow also know ofc.
I can let you know as well @urban coyote
it looks like on the Steam discussion boards there are a lot of people posting the same issue in the past few hours. I noticed after posting here that Steam was attempting to apply an update to the current version of Steam I'm on, which is the Beta Branch. I allowed the update to complete and apply, then tried booting the game again and ended with the same issue. I was wondering if being opted into the Steam Beta Branch itself was causing the issue and I just saw a post that seemed to indicate that may be the issue. I'm going to try leaving the Steam Beta branch and see if that solves the issue. I'll let you guys know if that solves it. Might be the same thing you're trying right now actually @knotty elk
I'm not in the Beta branch and still got it
it's not The Isle, it's definitely Steam cause Hell Let Loose is doing the same for me
and I JUST got a steam update when I got on 30 mins ago so yay steam
aaaaand that's exactly what it was lol. I'm in-game on Evrima now. After opting out of the Steam Beta and restarting Steam so it could 'update' to the stable build, I was able to boot the game up and the server population display issues are fixed and I was able to join the first server I tried
Hmm i'll try opting in then opting back out
@quaint cave give it a shot, you might be on the Steam Beta build accidentally or something. Go to your Steam Settings under the Account tab and look at the Beta Participation section. If you're not in the Beta I would go ahead and do like you said and restart afterward.
OMG Plasdic it worked!!
Yeah I was on the Beta build, i don't remember doing that but opting out fixed it, thank you!!
haha! yes!
no problem, that little Steam Beta update popping up while I was in here looking for answers is basically what reminded me I was on the Beta Branch lol. I just saw a post suggesting that people are having the same problem on Team Fortress 2 too. Glad that worked for you, I'
ve been wracking my brain over this for a couple hours now lol
Yeah good catch, would've taken me awhile to put that together, yeah I got keyed off when NONE of my steam games showed more then /1 available slots
ty for that fix guys been sitting here trying this that and the other things trying to find out what was going on.
@knotty elk figure you might be in the process of doing this right now anyway but If you're still having issues I think we've found the fix above^^
I'm gonna hop in game now, have a good one guys!
Hi could be, but as right now i have the same issue. And there is no steam update in my region what i can see sadly.
Lol i got the update now. Yikes.
Same problem
Every day its a new issue. The amount of issue in a Steam game i have never experienced before in my 10 + years. I dont get it, 1 day it works. One day a Friday you wanna play, you get a issue that Mods has never ever even seen. I lose hope for this shit at this point. And it is not even connected to Evrima, i changed to Legacy and same problem.
I will simply wait and see when the game is functional. Witch also explains why many popular servers are more and more often empty at this point, because people cant have a week without issues or problems
With respect best regards
im having the same issue
Hello Harriet, I appreciate the reply! Sorry I was away for a few days and did just saw your message. Thanks for the support. If you or any other admin are around I am currently logged in.
All good. I'm not available to help right now. But ping the Official Server Admin role in #evrima-na and if an admin is around, they'll help you out
Thank you!
If you are experiencing an issue with servers showing 0/1 or even 1/1 players, and not their usual caps.
This is believed to be via the current Steam Beta
To fix this!
Opt out of Steam Beta
Go to Task manager and force quit Steam
Reopen and you should ok
just for Krow or one of the tech team sees this. As it's an issue with some players
I was just playing evrima and none of the in game features were working. I couldn't pull up a player list or switch to a global chat or even pull up scent. I didn't try to eat or drink but I bet that wouldn't work either. I reset the controls. What else can I try?
Firstly, global chat is currently a removed feature and player list is not in yet
you can try to use this fix in pinned messages
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.
Thank you. Why is global chat removed?
it was a lanky feature that didn't fit the genre of the game, and will be added back for modding support. In the future
Thats lame. Its what made legacy fun, at least for the people I play with. Again, thank you!
This a confirmed fix
try swimming or falling a short distance
For people who are having the same issue as Pure12322, this is a known bug due to the latest Steam Beta Update. To fix the bugged server list, just opt out of the Steam Beta
I'm unnable to open the esc menu ingame. I'm not sure why, and it's preventing me from re-binding air brake on ptera. Is this a common issue?
also the reason I needed to rebind this action is because I can't do it for some reason (I was told it is bound to z or x but neither work)
When you are encountering issues with the escape menu and/or inability to properly use keybinds/controls, try this:
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.
not sure if its a bug or what but none of the staff on my server can teleport to players while in spectate. is this function working or is it like a setting that needs turned on?
Anyone know how to fix mouse not working? Can’t bite, look around, or do anything with it.
Thank you very much
Unplug mouse and plug back in
if that doesn't work reset controls using the following
When you are encountering issues with the escape menu and/or inability to properly use keybinds/controls, try this:
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.
thnx it's fixed
why does every server have one slot
Right click on The Isle in steam>Hit properties>betas>select the dropdown bar, hit none.
If you are experiencing an issue with servers showing 0/1 or 1/1 players or some strange other number, and not their usual caps.
This is believed to be via the current Steam Beta
To fix this!
-
Opt out of Steam Beta (Select Steam at the top left of steam>Select Settings>Underneath 'Account' select Beta Participation>Select none)
-
Go to Task manager and force quit Steam
-
Reopen and you should ok
Hi I just tried this and it didnt work. Any other methods?
yep same
hang on, isn't this just opting out of evrima? So if you have this issue, you cant play evrima, just legacy?
I fixed it
wait how
You have to completely opt out of steam beta, in the steam settings. Its simply steam -_-
1.Steam
where in steam settings
Left hand corner, then press settings, then press change underneath beta update to none and it fixed it for me
you mean top left
Yep
i dont see betas
none for steam beta?
Yep
well i dont know how to get there
Press steam in the top left hand corner, go to settings, and on the first thing that comes up. Look for 'Beta Participation' and its underneath your email and passwords
@safe flint So opting out of the beta from The Isle didnt work but from steam it did?
Yep
your on evirma version right lines
I just did it and yeah on evirma with deino and Ptera yeah
it workeddd
YAY! So thats the issue weriddddd
ayo how to get out of here?
Logging in and out or Sprinting in a certain direction will get you out @last cradle
i cant sprint im stuck with 2 trees
You might have to die , I've seen alot of dinos die this way either by hole or stuck in trees in a 'tight' area
damn you may of got karma
XD Thats mean, dont worry Karma just press 1 constantly till a dino saves you or kills you
anyone know why my croc got reset i was on 70% than i did the safe logout logged back in and i was asked to restart my life
hey, just bought the game and i can't play on any servers. all the servers are listed as either 1/1 or 0/1 players. When I press the connect key nothing happens
@lean pelican just scroll up a bit on this channel
Thank you, that did the trick 😄
if you get any more problems, don't forget to check pins for any solutions for your problems!
Can some one help me
The official NA servers for Evrima is not showing and i know they are up because my friends are on them
try enabling "Hide empty" if you haven't already. otherwise, you can try adjusting the max pings/minute setting in steam
I am having an issue in where I can join a server from the menu only to get stuck on a loading screen indefinitely. I have already tried restarting and validating the files any suggestions?
I had the same i tried joining a random server to see if it would bring up the NA servers after but it was stuck loading
Yeah I have tried this on both the official and random servers it does not seem to matter
Did they implement a Region lock?
I tried a few more things, I reinstalled the game and updated my drivers and still nothing
same i had to use a VPN to get my to work
there isnt an intentional region lock, but the server browser is horrible at finding distant servers
i have a bug where every server is only allowing 1 player at a time and i am unable to join a server that is empty. but well known servers show the player count as 1/1 and are unjoinable. never seen this before any known fix? found the fix above disregard thank you
try joining using Steam servers if you haven't
Im in i had to use a VPN though to trick it
ah, all good.
im getting stuck in a loading loop and iv tryed using steam server connect and it still no work
also getting these weird -126 server slot things
it just refuses to let me load in servers
I'm also getting this, everytime i try join any server its a never ending loading screen :/
Did anyone figure out a fix or nah
turn off your game and reset your steam
<@&505047238674874368> yo, any solution to this?
What's the server and your IGN?
EU 3, Mistral
Omw
ok, thanks
np
@empty summit Thank you :3
no problem
@zealous root ask here
im sure i did a while ago
Restarted steam and everything still cant get onto any servers
she saw 1 fish and me (stego) can see 3 fish in his mouth
I have a problem, does anyone know why I have few servers showing?
how long does it normally take to load in once you choose a server?
Today I'm unable to log into any server. The game allows me to select a server. Then gets stuck on the loading screen in a loop. No crash or errors, just a loading screen loop. I've uninstalled the game, reinstalled both regular and evrima. After this the same issue occurs with the loading screen loop after selecting any server
I've found the game takes 10-12 mins to load once I find the server but then it boots me back to the main menu this is very frustrating
does anyone know how to fix the glitch where the camera is in the wrong postition and can zoom super far out?
@rough agate this is the first time I'm having the issue, been playing for a long time with no issues
I just started today I can't load into either evrima or legacy its very weird
I'm now also having issues with a never-ending loading screen. Can find and select a server to join, but it never gets past the loading screen.
And I wasn't having this issue 30-40 minutes ago.
Is the current performance requirements more or less indicative of the final product? I can't see any mention of it in the road map. I'm currently getting 15 - 30 fps in Evrima when I used to get 80 - 100 in legacy. I'm just trying to figure out if I should wait for it to get better or if it's a case of the system requirements changing significantly.
My system is relatively old but then it was capable of smoking legacy in max settings when I paid for it originally.
are there any evrima discord servers. It would be nice talking to packmates for a change
@compact ingot I too was able to get into games no problem yesterday. I didn't see any updates that would have resulted in this. I'm really unsure of how to fix this
The only updates of any kind that popped up were some Steam updates, but after Exiting and restarting Steam, as well as clearing my saved files in appdata, nothing has helped. Been on the loading screen for about 15 - 20 minutes now.
this is bs man I've spent 3 hours trying to get into any server and every time it just brings me back to the "greetings islanders" screen.
I uninstalled the game until there's some fix addressed. It really isn't worth fixating on this as there's nothing we can do. It's upsets me now having a product that doesn't function. I hope one of these devs has an opinion
I'm not gonna Uninstall unless I have to. the game was a mess to install for me it kept getting corrupted.
It was literally working fine for me an hour ago, so I don't know what's come over it. Hopefully devs can resolve it soon; I've seen several people now with the same issue, maybe it's something they can look into for the next patch.
what i don't understand is servers have people in them so how are they getting in but we can't
I have a buddy who's able to play no problem. I'm unsure what the discrepancy is related to.
🤷♀️
does legacy work for you guys
wait i have to reinstall legacy everytime I want to switch 💀💀
I haven't bothered with Legacy
I don't have Legacy installed atm so I couldn't say.
well I installed legacy yesterday and it didn't work so I switched to evrima but apparently I have to reinstall legacy this is lame lmao
What type of hardware do you have? I'm hearing those with Intel/NVIDIA are having none of these issues
I have a Nvidia GeForce gtx 1060 gpu and an intel i-7 7700q cpu
Ok, so that theory is out the window about my hardware
is yours installed on an ssd or hdd
HDD
mine too, im thinking about moving it to an ssd if nothing else works.
still desyncing bullshit im out now from here. for real this time -.-
<@&818552355796287508>
What does it mean when it says "D3D Lost"?
Yeah?
GPU error
@hollow violet are you aware of the above issues?
Allow me to specify
"Today I'm unable to log into any server. The game allows me to select a server. Then gets stuck on the loading screen in a loop. No crash or errors, just a loading screen loop. I've uninstalled the game, reinstalled both regular and evrima. After this the same issue occurs with the loading screen loop after selecting any server"
Just today? Didn't happen yesterday?
Today
When you uninstalled and reinstalled did you do it through steam?
Yes
None
ok
For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located.
Try that let me know if it works
Forgive me for intruding, but I did this.
I've been having the same issues as broger. I was able to play the game just fine earlier today, then when I logged out briefly to take care of something and logged back in, I started having issues. That's when I continued with the above.
I just checked again, still stays on the loading screen loop when I try to enter a server.
Same issue after following the instructions @hollow violet
You reinstalled after deleting those folders?
Yes, loading screen loop still persists
Evrima right?
10-4
how long is your loop? I thought I had a loop but its just took a long time even on an ssd. it 'loads' for a long time then boots me back to the main menu greetings screen Is that the same for you?
@rough agate its just a loading screen, then back to main menu
I have the same problem.
hey im sorry to bother you i just have the same problem as broger and reinstalling after following your instructions did not resolve it. is there any other things you think I can do to help or should I just leave it?
hey i cant regen my health i think its a bug as i am a deino
i cant download the game
if i try to it says disk write error i tried with other games in my library and they worked it is only the isle that does this
Multiple: I can't get in global chat or smt because there's no buttons, and I can't get into the player tab
that would be locked health
Hi! Currently, Global chat is not in Evrima anymore (you can read the update 3 patch notes about that), and player tab is currently not a feature. Yet.
https://www.lifewire.com/how-to-fix-steam-disk-write-error-4687188
go through this! And search on the internet for other solutions as well
well i got it to download but im just stuck on a loading screen
Not sure if this fits but, after launching the game today all servers are showing 1/1 or 0/1 for players/available slots. When I try and join any server it wont connect, and when I do get one to finally connect it just sits on the loading screen until I'm forced to hard quit.
Is this a bug, or glitch, or how can I fix this without having to uninstall and reinstall evrima?
I too stuck at loading screen forever, only to get booted back to the main menu. I'm trying the delete all and local app file then download. Hopefully this fixes it.
yah trying the opt out and re-opt in download
did you get it to work?
I tried that like 5 times last night even reinstalled didn't work
it's re downloading now
so i guess i'll see
during the download I did get a 'does not have permissions' message so that might be doing something to.
everytime i try to connect to a server It takes me to the main menu
friend is having issues with forever loading screen, any fixes yet?
can someone help me fix evirma loading into a server for a long time and then just kicking me to main menu?
Are all official servers broken af? (Evrima)
Evrima is broke for any server in some form. The body flying away glitch ticks me off the most. Not even including the horrible A.I.
Ok, so it's still doing the forever loading screen, showing negative slot numbers.. and showing dinos on servers I've never played on
it seems the only server I've been able to get onto is my EU server.
Games sucks yo
loading forever... 1200 hours in this game, such a waste of my time.. thought this game was actually going somewhere
for some reason when I right click as a dryo I dodge instead of burrowing
burrowing isnt in evrima yet
oh I thought it was lol
Is the issue of not being able to log into an Evrima server an issue we are not able to fix from our side? Is this an issue only the devs can fix.
All servers or just one? Because im getting that issue right now too. Severs don't load and when they eventually do when I click into one (ive tried a few) it kicks me back to main page.
Hey, I'm having trouble loading into Evrima servers. It doesn't load. It's stuck on the loading screen. Please help somebody.
I pretty much only play on isla nublar server and it specific shows like 118 / -126. I dont even know what that negative number means. I have tried about 7 servers an i cannot log into any of them. isla nublar doesnt even try to load when i click connect. The other servers at least go to the loading screen and then just get stuck in a loadjng loop.
Usually its because theres already a full amount of people on the server even tho it doesnt say it. But I have no idea what the negative number sign means.
Bleh, now nothing is loading for me and I keep getting kicked. =__=
yeah gl @cold seal I had that bug for 2 days and just uninstalled the game
haven't bothered installing it considering its a buggy mess anyways
Hey fellas for who are having the infinite loading bug that just sends you back to the main menu, i just fixed it the same way the people fixed the 0/1 - 1/1 server cap bug, i just disabled the steam beta and i could connect to the official server again!
all right, that's interesting. Hopefully Krow or one of the mods/techos can see this!
I can't connect to any of the Evrima servers either (EU). I either get infinite loading screen or connect just doesn't do anything at all.
did you read the solution above?
This indeed seems to fix it, guess it's a problem on steam's end.
yea
Yo need help, see no other servers other than 2 asian servers on evrima :(
My issue is kinda unique, as I've been told by people I've spoken to about it ;w; I have a low end pc, a Surface Pro 4, but have been able to play Legacy for literal years without issue, almost since it was made public. Evrima is different. Yes I know, bigger game but hear me out: it runs smooth enough to play, but the map just doesn't load. It will only load one section or World Square before giving up, past that it's endless nothing. If I'm a ptera and I sit on the next square over, bouncing up and down as it tries to figure it out, it might eventually load the next square after 5 or so minutes. I've got the vc run file, I've verified, un installed, messed with settings etc. You could just say "well get a better pc" but 1.my dad will not let me have any other type of computer 2. According to one of the people i talked to its not even my pc that's the issue (also update i just logged on and the amount its deciding to load has gotten even smaller by like 70%)
My servers keep showing as #/-# and I can't even connect to them
I think I might be getting a similar issue as above user. I was playing perfectly fine around 3-4 hours ago, logged out safely and closed the game normally.I launched the game about 30 mins later and the servers on the server browser such as (Official, Asura and Teutonic) show the player numbers all wack e.g. 9/-120. As i suspect its a network issue I've reset all my IP settings and still no luck. Uninstalled and reinstalled 3 times and the same error persist. I understand if this isn't a priority and will wait however long it'll take to fix. Much love.
Okay so I’m not the only one stuck on a loading screen when trying to load into any Evrima servers. Anyone have a fix yet?
Just saw the solution of disabling steam beta and it worked! Thanks so much
Disabling steam beta is getting out of Evrima right? Thats pretty much the only version i am interested in currently.
Hello everyone i juste wonder why i don't have a single server in list, i just installed the game, don't know what to put in the filters
Having zero luck connecting (infinite loading screen issue). I note that all servers have a closed lock on them including the official servers... What do I need to do to actually play the game?
... [Beulher? ...Beuler?]
I can`t find my new server i have justed made
im stuck on na 1 ign BigBoyJamal
hate when you spawn and your camera zoomed outa hella more than normal cant fix without logging again
If you are experiencing an issue with servers showing 0/1 or 1/1 players or some strange other number, and not their usual caps.
This is believed to be via the current Steam Beta
To fix this!
-
Opt out of Steam Beta (Select Steam at the top left of steam>Select Settings>Underneath 'Account' select Beta Participation>Select none)
-
Go to Task manager and force quit Steam
-
Reopen and you should ok
Try ticking "hide empty"
Thank you! This 100% fixed the issue
Good, you're welcome!
I have an issue where steam won’t let me connect to the servers at all. Other games work fine, just not evrima.
i can connect into them, but I'm just stuck in an infinite loading loop. My game worked fine earlier this week. I've redownloaded 15+ times. Situation is getting desperate lol
do creatures suffer permanent max health reduction or something? no matter how long I lay down for my deino just won't go above a certain amount of health. I've fought quite a few things so I'm wondering if there's permanent damage to my max health
Found my answer, for anyone wondering the same as me "Added locked health system. After taking damage, a portion of that damage becomes locked from your maximum health, causing scars that take significantly more time to heal. (Sleep, wallow and rest are going to affect this in the future)"
my game is on this infinite loading screen I've done and everything and I can't solve
help!!!!
@thin oracle are you using steam beta
steam beta?
?
Yeah the beta version of steam
If you are disable it and iv heard that fixs the issue with loading into servers
@thin oracle
does anyone know if there is a way to reduce the time of the carcasses (the isle evrima) ?
My legacy is broken help
I played evrima and now when I redownloaded legacy my escape, tab, H, and chat don’t work
Any ideas would be appreciated
DOwnloaded and installed Evrima. The game loads fine. However, when I click PLAY and the server list is presented, ALL games are indicated as LOCKED. This includes the official servers and Teutonic, Asura and the other mainstream servers. When I filter to the Official server I get the list. However, when I click on the individual server listing, there is no actual 'Select' that occurs. So I cannot connect. Earlier today I COULD select... but the connect went to an infinite loading screen... When I query the server in the Steam server dialog I get "Server is not responding' as the reply message.
FOr the now I am re-installing the game from scrtch but I would like to know what I might do should the condition persist? Thanks.
@patent pollen Change your steam verson from beta to normal
its a issue with the lastest update steam released in their beta verson of steam it self its causing that issue in other games too
I do not use Steam Beta
check if you do just in case cuz i never opted in to use beta but it was on for some reason
oh... that could be a thing... where do I see that?
funnily enough, as we were chatting the Steam client had a Steam Beta Update... restart message.
(bastards!)
up theres the issue
So that may well be the issue after all....
i changed off of beta and my game works now
okay... but is not Evrima a Beta offering? If I opt out of all... then how do I play?
changed steam off of beta will not effect ervima
I am a 30 year software developer... I NEVER opt for the bigger better deal over the stable... (present situation excepted)
for the most part iv been uding beta for a while and never had an issue this is the first time something like this has happened so idk
ill be watching this chat tho and telling anyone else that has this issue
I got burned (hard) on a microsoft update and never trusted them - or others - ever again.
true dat. had an update spin out one of drives a few years back pissed me off

Help
What's your problem?
My legacy doesn’t work anymore after using evrima
Tab, chat, esc, and h don’t work and the whole thing is pixelated
Read pins
Pins?
hey guys so ive got a problem joining some evrima servers.. it seems like the servers which have a "minus" infront of their total server slot number arnt accessible for me and i get the message server full even so it isnt full. but the ones without a minus i can join without a problem. anyone ever had a similar problem and knows how to fix that?
turn off Steam beta
ohhh strange didnt knew i had that on and also never had any problems, but this solved my problem. thank you lightclaw! :)
all good
Hey, Anyone expieriencing that The isle Evrima fixed the rubberbandy-ness, and now, today atleast, its broken again? idk if its affecting land dinos, but as deino, i keep being pulled to the bottom of whatever river im in when trying to lock to the surface
yes, that's currently an identified issue
Dang, That sucks, it was ok and fixed yesterday, and they must have done somethin again
does it affect deino only cuz theyre working on the new water, or all dinos?
all playables
Hey my friend has only 2 servers showing up in the search. is there any way to fix it ?
trying going through pinned messages firstly
is there a reason I can’t jump as raptor
buged in the rock
why are the servers bugging
Its possible you need to reset controls, check pins for fixes on keybind issues
Are the servers even more rubber bandy than usual for anyone else today? Also official 4 isn't working for me
I have a very limited server list, changed my options from 5000 to 500 in steam like online says to and it doesn't help, can't see servers that I know exist
any1 else not able to join NA#1
So I tried to relog in to NA1 (EVRIMA) after server reset, just to be presented with this... Forever.... With no way for me to get out xD (ESC wouldn't work, I had to Alt+F4)
uninstall reinstall?
I think I just tried to log in back way too soon after the restart
perhaps
yea
fucking server laging so much i died because i cant fly
I was flying yesterday, proceeded to safely land on rock, sat there for 5 secs, then I'm teleported back to the sky, flying
luckily for some reason the lag decided to turn me the other way around or I would have crashed into a waterfall xD
the lag giveth, and the lag taketh away
love how i always get stuck in this game 🙂
There is so much lag in this game it’s just anooying
Flying dinosaurs broken dinos lag awsome
not sure what is wrong but everytime i try joining a server i get stuck on the loading screen when i am connecting to a official evirma server
I cant get into any server. I've opped out of the beta, reinstalled it and opped back in and still no luck. Any advice or help?
same thing is happening to me and my buddies who are trying to play
i can only play on official servers but nothing else
For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located.
@Dumb Green Noodle#4152
Ok, ping isn't working
Pachy, try this
@ornate bronze
This one
Thank you ^^
The manual uninstall/reinstall didn't work for me with my fatal error 
anything else I can try? That one didn't work LOL
Hello, I started playing Evrima few days ago, wanted to play as Deinosuchus but then I found out it looks like this, it have adult model and eyes are cursed, is there something that could fix that? I tried reinstalling it, it didn't helped and I thought it will help in this update, it also didn't
It didn't work:/
"Fatal error: [File:Unknown] [Line: 907]
Rendering thread exception:
Fatal error: [File:Unknown] [Line: 258]
Direct3DDevice->CreateUnorderedAccessView(Texture->GetResource(),&UAVDesc,(ID3D11UnorderedAccessView**)UnorderedAccessView.GetInitReference()) failed
at G:/UnrealEngine 4.26.2/Engine/Source/Runtime/Windows/D3D11RHI/Private/D3D11UAV.cpp:116
with error E_INVALIDARG
0x000007fefd4cb87d KERNELBASE.dll!UnknownFunction []
0x0000000141286fe6 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x0000000141289616 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x000000014124493d TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x000000014174c372 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x000000014173f25e TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x000000014173f4f6 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x000000014222d387 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x000000014224ac5b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x000000014225ca7f TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x000000014223146a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x000000014223163f TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x0000000142dd3ea5 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x0000000142dd4e33 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x0000000141b8f237 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x0000000141b9cb69 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x000000014113f35b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001422322c2 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x0000000142232e53 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00000001412909c7 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x000000014128e2b1 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x000000007782556d kernel32.dll!UnknownFunction []
0x000000007798372d ntdll.dll!UnknownFunction []"
this is the error I'm getting SORRY FOR THE WALL it's fat
Getting the same error. Please come up with a fix better than uninstalling the game. not everyone has high speed internet so re-downloading can take multiple hours and to find that it doesn't fix the issue anyway is a massive waste of time...
I've already tried deleting all files and then uninstalling, reinstalling. Don't even try it if it'll take hours, it may not work...
I keep getting this error when trying to launch evrima, please help:
done that mate , doesn't change a thing
For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located.
I keep getting the following error when trying to launch evrima, please help ?
Read what I just posted please
Anyone who that fix does NOT work on, hold out.
I know it doesn't always work but this update is new. Allow some time for fixes, to be found, or workarounds.
Like being sent up to the height of an airliner as a croc
@thin oracle already posted that. Doesn't work.
I know.
I've already tried everything posted in here so far :( sorry game night, I guess you're going to a different game till a solution comes
From what I experienced it seems to be an issue with UE4 loading up, since I get the loading screen at the beginning but once it tries to load in the main screen it gets into a weird loop and dies
I also use windows 7, if that has anything to do with it
@keen reef yeah got a feeling its a windows 7 issue
Im on windows 10 and it ain't working for me either
aight
Ah ok, so it's a cross platform issue which is good to know
it's not just me being stinky and refusing to update to 10 lol
omg the lag is so bad its never been dis bad worse part is its serv lag not me
yo why i see red underwater are the colors bugged?
I get this when typing "%localappdata% ?
Your appdata is hidden.
1 moment.
thank you, performed the delete and now relaunching will let you know if it worked , ty
Yup
raywindz, I think you will have to reinstall it, you're not the only one having this problem, I had this problem once too, that I had an error
I removed the WHOLE file in Steam folder and also removed it in localappdata
I reinstalled it and it worked, but the different problem I have is a strange Deinosuchus texture and I am calling it "Vietnam Deino"
that fix didn't work for a lot of people with this error
we're currently waiting for further instruction or maybe the new build of the server will fix it
Thank you
Okay, I don't know how to help then, I am waiting if there's a solution on the Deino Texture
i had a 100% carno on official #4 but when i logged back in this morning it was a 0.5% utah raptor this has happened three times before is there anything that can fix this?
How can i fix this
Same thing happened to me
it's happening to a lot of them
Delete your save folder for The Isle. Go to C:\Users(Your pc name)\AppData\Local. Delete the folder that says The Isle. It wont hurt your game. No adverse effects will take place by deleting this folder, it will remake itself once you launch the game again.
This is also the fix for when keybinds wont work. ^
Okay, I will try 👍
adding my piece to a collection. O.o
Some of the pinned fixes work with those errors I think?
The fatal error fix does not work for this error
oof :(
and we haven't had any tips from the coders or anything yet so I'm just waiting patiently
Im not a techy person, so I am uncertain. I can ping <@&818552355796287508> though.
🙏 💕
@low yew You updated your GPU drivers? All of them?
Do that and dm me results
@quiet root oh no it's happend to me too, you nedd to log without safe, do it's many time and if you dont have your carno back you need to wait for die
gimme 1 sec I'm updating my drivers to see if that fixes it or not
Logged out, restarted and i landet somewhere outside the map
i just attacked a raptor as 100% deino, got kicked like 200 meters into the air, fell down and died... is there any way to get my 100% without hunting fishes for 5 hours again .. xd
I am sorry, but it didn't helped
just got this along with the error too after updating my drivers 
dang... update added some neat stuff but... broke it real hard too... I hope we get some tips from the devs on how to fix the fatal error soon
well..
Now im stuck i that screen
im stuck in a loading screen when i try to join servers
the new water doesnt work in some places of the map, here per example : -168,676.672, -220,428.625, -31,712.492
That could probably benefit going to #🐞-evrima-bug-reports-🐞 make sure to add the coordinates along with it
But someone else who had this error also had windows 10??
I thought it might be windows 7 until he piped up @ornate bronze
that's.... weird 
You got an error during a driver update?
It updated fine, I only got the error when I tried opening the isle
i have the same fatal error on windows 7..
#🔧-evrima-troubleshooting-🔧 message can you send me those results
Hm.
Okay.
Anyone that's currently reading this
do not use windows 7
Me
It was discontinued by microsoft.
They do NOT support it anymore.
Aka you will get issues that cannot be fixed.
Not saying that's why you 're crashing, but there's an amazing chance.
results?
ah got it
So best bet would be to update to Windows 10
There was someone else who was having errors with their drivers Krow, I can put the image in here
ty for all ur help Krow
d3d device error. Must be a gpu error. 1 sec
They said they updated their drivers, but wasn't sure how else to help them. I pinged them in here but not sure if they saw
❤️ sorry I wish I could provider better more direct answers sometimes
nevermind yall, i thought i had windows 10, turns out im actually on 7
Updated divers doesn't necessarily mean compatable or working drivers, I'll look into this one though.
Ooohh..
Thanks bud
The plot thickens.
i'll have to update to 10 tomorrow
It isn't free. @ornate bronze

windows 7?
windows 7?
Windows 10
windows 7?
damn.... i'll have to do it regardless, just sucks i gotta pay too
yea W7
MAN THATS EXPENSIVE FOR AN ESSENTIAL UPDATE, microsoft running a scam over here! anyways, thanks so much for all your help Krow
At least terraria still works on W7 while I figure out how to proceed 
I got mine through other methods. I'm sure you can search other methods.
currently looking up.. other.. methods right now 👀 finding some great f and double e words ones hehe
Anyone having the following issue and already tried to manually uninstall and reinstall needs to upgrade from Windows 7. It is believed that this OS causes the issue to occur. Windows 7 is no longer supported by Microsoft anyways and it is an OLD Operating System. Also I have found that many people that run windows 10 that have this issue are using below the recommended GPU for The Isle Evrima. Please upgrade your system before posting here. Our answer to any issue you have if it is below recommended will end up being "Upgrade your system". You may have an unstable version of Windows as well, If it's not a GPU under our recommended minimum specs. Try reinstalling Windows if that's the case.
If none of the above works, you likely have too old a GPU and need to upgrade your PC. Evrima is a new game, it has new tech in it, it will not be as easy to run as Legacy. If you find yourself having this specific error, you're likely needing to upgrade your pc, or consider the switch over to Geforce Now, which can run The Isle Evrima very well, depending on which subscription you get.
its not just people with windows 7 Krow. people with windows 10 have the exact same issue
So far Windows 7 is a 100% rate.
So.. we'll see.
its not actually
read up and you will se people have replied saying they are using windows 10
Always if i logg out... and logg in back im outside the map on a new part xD
Someone said they had windows 10. Dmed me their log files, and I saw them using windows 7 actually.
Not everyone knows the difference.
You may have to die and respawn
yes but there are still others I know for a fact are using windows 10.
Krow i cant die here xD its just open endless field and i barely can walk cause invisible walls
Oh. @ a server admin in #evrima-na see if they can slay you
sorry I'd help if possible
@indigo seal thanks, will try
After latest update..game is black screen after the intro. Any fix?? After a while the game closes by itself.
For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located.
Try that
i cant see the new water interactions
Is that safe im scared to do that it shows my pc info
Im talking to krow
Thanks
are you using windows 10?
Yes
@hollow violet
Ive been trying to fix for 3 hours just to play with my friend
yeah a lot of people having this issue , tried to tell Krow it wasn’t just windows 7 but he told me i was wrong 🤷♂️
I have the same problem
Mine no error just black screen and crash
i can't join server
I got it a week ago
how do i fix if it is windows 7
I have a windows 10, but it broke a while ago and when my grandfather fixed it, i think he swapped it for a windows 7, but the thing is, I lost a bunch of apps as a result, 1 of them being the app that downloads things, so I am worried I will lose the isle
that errors are getting after today update
yeah
do you think they will do a patch and fix this?
but my friend is playing on evirma
should i ping
because lots of people are having the problem?
idk, im also having the problem
Hey do u know why i can't join servers ?
No i cant even fully open the game
ah
this update is bad for me
I didn't say you were wrong is said I've not seen anyone yet who wasn't on it. Meaning its important enough to note. Take your sass somewhere else
Dm me don't send here
Currently unable to open the game, I get pass the Unreal screen I get pass the AE loading screen, but the screen simply goes black after that and will not load the first Menu screen, just crashes.
here is to hoping they can fix this problem
exactly the same for me
same on my pc
Didnt work .....
same thing happening to me
Same
evirma #3 was a 50% gator.. sudden rubberbanded to the sky... and now im dead of fall damage. dieing this way pisses me off. can we fix it and can i have my gator back please
im absolutely furious.
seems everyone else is having the crash issue aswell
It’s bad
yeah
I spent 3 hours trying to fix but got nowhere and just wasted my time
played this game sporadically since the Theri was first added and it's never been this bad before
And now I’m not allowed on
welp, time to wait for the next hotfix
So legacy?
I’m new ive only had for a week
theri was first added in, like, 2015. it was the very first new dino to be added after the launch roster, i believe
I did everything i could
Restart computer
Uninstall and reinstall
Delete files then uninstall and reinstall and nothing worked
I had to install 3 times so thats why it took 3 hours
And now i cant play
It’s so annoying
Cool
but yeah
i did the same
All that doesn’t do a thing
Just wastes time
time to wait I guess
How long do you think it will take for them to fix?
1day max
for an issue as big as this? less than a week, probably
seems they've just dropped a new patch
hopefully it's fixed now
edit: nope
dont worry. pacience.. i
is this update fixing the whole flying deinos?
i had it too: it will fix itself
dont wanna log back on until its fixed
yeah, i kept reloading my steam cause it was getting to like 14 days, but then i saw that little nightmares is free so i got distracted downloading that, and then when i checked back on it, it had downloaded
the problem still isnt fixed oof
fps is very bad
have something now for joining to server
Is anyone else having issues trying to log back into the game ? If I select Official EU#2 it logs in, the map starts to show and then I get kicked for whatever reason :/
I don't get the crash, but can't join any server even though I updated everything, reinstalled and so on
Yes, almost same here
then i click to join server game will reback to menu screen
not only me have this problem
seems like
3.5 of the year :V
im having rly bad fps
same
thanks
Same for fps
any fix\
Wasn’t an issue before this update
Hi ive uploaded the latest update but now i cant get in to any servers any ideas it just throws me back to the intro menu Ive tried both offical eu servers im uk and also other servers
Yeah I a,so can’t get into any servers now either last one I joined was the qa server and after logging out of that I can’t get into any :”D might be traffic but idk
na, seems like everyone is having this issue
Thank you just turned it on! Will try that when I can get back in lol
it fixes for 2 secs
so i installed the hotfix but now i cant join servers
for a short time\
I got into a server and I’m averaging 40-60fps now so not as bad but we’ll see how long it lasts 😅
i can't join my server, it just leaves me in the loading screen, my entire server can't join as well because of the same reason, is there a fix?
same, i cant join any server like @thin oracle and so much people have same problem
fk this ga,e
This game is so broken, holy god.
yeah
same
ye
i cant join half the available servers. some are private servers some are official
its weird af.
Weird
i also want to know that
try turning off steam beta
i'm getting really bad FPS (20-45) as the game is only using 10% GPU usage. anyone know how to fix this
also such a problem, what to do?
did you download the hotfix?
Thanks it fixed it
imma log out of steam, then log back in, ill tell you if it works
I’m 98% of the hot fix ill tell u if it works
still doesnt work...
Oh hope it works for me
hopefully
Is the new water not working yet for anyone else?
oof
the entire game isnt working lol, only the animation at the start
Lmao
Same
Thought the hot fix would fix that
same
I feel for the folks who can’t even get in
anyone else have this issue?
so, do I have to uninstall the game, then download it again?
i also have this issue
oof
i uninstalled it and reinstalled it, didnt work
rip, well thanks for letting me know before i wasted another 2 hours lol
i hope this gets fixed for both of us lol
yeah, for all of us
how do you turn off beta
im sure there are more people that have this problem that arent on discord
go on the isle page, click the little settings button
just wanna play dinosaurs man 
https://www.wikihow.com/Enable-Steam-Beta
wiki how, lol
ok lol
tq
wait, does this solve the issue?
no idea
huh, im on the fence about doing this
i think, ill just wait for the official hotfix
usually
someone said the most it could take is a week? well i dont usually play on weekdays so its fine lol
Nvm still doesnt work , i even tried to verify the files , still doesnt work
oof
its to much laging form the bodies and some times my FPS drop down and i dint get idea to know how it form anyone have this problem like me?
it lags a lot for me as it is, but last time I played (earlier today), it was extrememly laggy because there is a storm
right now you just see some company names a black screen then that dreaded white box oof
Yea evirma worked well for me before the update , and when i updated it , it keeps forcing it to crash and have a fatal error or something
just stops responding to me
I-
Darn i cant live without playing dinosaurs 
lol, same
im a bit disappointed
Was looking foward on harrassing people with juvi utah pounce 
same
having the same issue here after trying to play it and discovered this 
Its either we wait for new update or try another way 
i tried the steam beta update but it didnt work personally
Same
then i also read reinstalling the whole process of 2 hours also doesnt work so i wont try that
lol
back in 2017 the fatal error thing could be fixed from reinstalling it
im going to wait for update - also brb
Tried updating my windows and other things like that and its still not working
this sucks
Yea..
the game
yep
Yeah
oof
weird how theres a few people who can play the game normally
yeah
seems they dont have it entirely normal, their frames are low apparently lol
yeah indeed but it sucks how we cant entirely play instead
I wonder if it becausw of the graphics
Nah
Why would it be. Im on a low end but i couldve run the game perfectly before the update
same
i basically have almost all on low, high textures, medium shadows and foliage and i could play it just fine yesterday
I played it literally till the update was released, then it didnt work
Doesnt it reset it to epic graphics after the update?
no iirc
i still had my graphics normally set after the previous update (not this one)
Hmm weird
im gonna go to bed, hopefully this issue is fixed tomorrow
Unable to play since last update. Any help?
How do you show steam id's and user names in admin spectator mode since the update it doesn't work for me anymore
alot of people including myself have this issue and reinstalling doesnt work for one of these people so i wouldnt waste 2 hours trying that
Same issue here. Multiple people are having it
Dang, I wanted to check out new water.. hope it gets fixed soon.
Same dude... Same
im just gonna install and download a windows update i apparently havent seen and see if the outdated system is the issue; if not then i have no idea
Trust me. It wont work. I did it. But hey, try maybe itll work
im still gonna try because idk what else to try anymore but im pretty sure it wont if it didnt work for you
