#🔧-evrima-troubleshooting-🔧
1 messages · Page 311 of 1
<@&818552355796287508> any ideas? adriann doesnt have a graphics card and changing the setting in the file doesnt work
Doesnt.. have
by following the instructions in the link i sent. the quality assurance branch is the version with deino and ptera
a graphics card?
Oh.
but they say that theres nothing listed under the gpu section on task manager
Can they even play the game?
What's happening to them?
lag
Low fps?
they just want to be able to set it lower, yup
DM those results to me
Paste it into my dms
Also I hear sometimes you can't chose lower settings on just some, you have to set it all lower. From our fix in pins
Or it wont change at all.
In game?
To manually change your texture settings for those who cannot do so in game, do the following
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%\TheIsle\Saved\Config\WindowsClient\GameUserSettings.ini" > find sg.TexturesQuality=x Set that to a lower/higher number > Press CTRL S (Save it)
Textures=x, you replace x with a number. 0=low, 1=medium, 2=high,3=epic, 4=cinematic
Did they do this?
yup
they said its at 0 in the file
which is why i thought it was an nvidia/amd setting issue, which is how i learned of the no gpu situation
@winter python thx i figured it out
Save
Close out of that
Close the isle if it aint already
Open the isle
go in game try again
Im going busy rn so ill be back to see how it goes
im not sure if youll be able to put it in your laptop though
itll probably be too big
np
Im going to edit that message from lightclaw
in a sec
I dont think you can put a gtx 960 in a laptop
I'd google search what you can do in terms of upgrading laptops, there's specific ways you have to do it.
is anybody else able to find NA2?
I think it went down
rip
So no one else has this "out of video memory" error?
I am now getting it with Legacy as well
why does the game never remember my character? 3rd 100% dino that isn't there when I view servers. Sometimes it will even change to another dino but mostly just deletes the last one.
How do I fix being stuck behind a waterfall?
How do I fix the problem of having my game crash and having the legacy load screen show up everytime I load up QA branch?
Do you have the QA version installed?
Yes
It should work, have you restarted steam too?
Does anybody know why the pterodactls fall through the ground and die when you rejoin a sever? it has happened 3 time to me now and i have tried going to a flat open field and it still happens.
rejoin until u get it back
<@&401466542140817419> sorry to bother ya but i think NA2 is down. Not sure if yall know about it but if you already do then sorry for the ping
nothing moderators or admins can do about that. I'll pass it up the chain
thanks for that. In the future who do i ping if i notice a servers down so i dont bother anyone who doesnt need to be?
punchpacket
okie dokey thanks for the help
Anyone knows how I can solution this?
whats wrong?
I can't enter other servers, like eu3 only I can see that servers
do you have "Hide empty" selected?
If you find yourself getting booted back to the menu after attempting to join a stress test server it's likely because the server is full, even if the playercount says otherwise. That's because of the sheer amount of users attempting to connect to these servers, resulting in the playercounts not displaying the correct number immediately
Alternatively you may be on the wrong branch, if that's the case then see "Branch selection".
hmm the same issue is still happening.. i tried updating the isle so i can do the qa thing in order to join evrima servers, but when it finishes downloading it pauses automatically? if i press "resume" it instantly repauses :/
i've tried using task manager to close steam and redownload it(multiple times), but the same thing keeps happening :/
forget it I alredy fix it
i entered this cave like entrance on the river as a croc and like fell down into the water in a hole and cant get out. just curious if theres like a way to potentially get out lmao
me too\
You can boost out if you do it right, its tricky and usually results in death though, better to avoid the cave
Bruh theres a spot in evirma if u go as in deino ur insta killed, i just lost my fully grown deino just as i had hit full :"D
I noticed i'm on an earlier version of evrima official servers. How can I update to 0.7?
How to change your Steam Beta Branch:
https://gyazo.com/0c3347f2976f66d2e58bc9814becccd7
👍
I can't seem to get on any of the official evrima stress test servers regardless of # of players... is there something im missing?
I tried validating and stuff, and I can get on other servers so it's weird
idk, I'd like to try the more populated official servers instead of being locked into empty unofficial ones y'know
i've now tried connecting through steam and with my antivirus off and still wont connect
I guess the "official" servers are just not for me
My friend cant see NA servers, any fix for this?
Cannot enter any test servers it kicks me me to main menu, any way to fix?
I cant see any servers at all on the beta branch
I saw a fix for that one somewhere on youtube
though the advice they gave to fix the connection issue didn't work so...
anyone know why icant go full screen
First make sure you have selected the quality assurance branch in your Steam>Beta properties to be able to join the stress test servers.
If you are playing on the QA Branch you can only join the stress test servers.
They get full very quick and the server list can't update that quick, so even if it is 0/100 it might be already full and you get kicked back to the main menu.
Also keep in mind that you are not the only one spamming the join button to get in.
I'm wondering if it's only an issue I've experienced or if anyone else has but my game froze while I was a 59% raptor so I had to force close it and rejoined the game and continued playing.
However after an hour later I noticed my friend was full grown and I wasnt even though we spawned at the same time.
I checked and I was still at 59%. Has anyone else experienced something like this?
THOSE OF YOU ENCOUNTERING ISSUES WITH THE ESCAPE MENU/CONTROL ISSUES
Open File Explorer from the taskbar.
Afterwards, at the bottom left of your taskbar there should be a white search bar.
Type %LOCALAPPDATA% in there and open your %LOCALAPPDATA% folder.
Search for TheIsle folder and delete it. It'll regenerate a fresh version when you relaunch the game.
thx
And there is no global chat.
Local species chat only.
do i have to learn how to flay or am i just to stupid xD
hold space to take off
is evrima qa? I thought that was the main game or something now
and then how can i get high or low just with my mouse ?
space or w while looking up to go up
ctrl or w while looking down to go down
z is your airbrake to land
theres a guide somewhere on steam
tells you all that with tips for specific dinos
ok thx
Evrima will replace legacy in the future. Currently the QA Branch is open for the stress test.
Hey I cant seem to join your stress test server because it wont stop saying this?
dont understand what to do
yeah
idk I'm hoping someone can help us
i dont have very long to play either
it also always says server is full cant connect but its not
no its all servers
i cant join any it just takes me back to the home screen and says the welcome message
are u on the qa branch?
Hey, each time i log into a server my dino is just floating in the air as if the map isnt loaded. i have tried re installing and verifying game files.
how to fix ?
I went into a bush to heal bleed and now i cant get out bc im to big because of the branches on na1 any tipd im low on food
tips not tipd
well thanks for an amazing game
that is so buggy
Hey i can't find any servers in Evrima
I can only see this one
<@&818552355796287508> pls help
Tick "Hide empty"
I cannot see any servers please help
all servers are gone and i got kicked, the hide empty doesnt work, its something else
I have refreshed I have doen everything I can think of
I think the servers are down because I got kicked too and I cant see any servers
seems like it
yeah they are
I have no servers... anyone who can solve this?
Servers are offline atm
mines asking for a code
you dont need one
maybe bad files
are you swapping to evrima or NONE in betas?
or corrupted ?
yea from qa, im not home but i think its downloading, it may be ok
please see #announcements
select evrima, as stated in #announcements
shouldnt be, unless you have previously swapped branches
cuz every time i change quality is goes back to what it was
Select Evirma Public branch mate
Restart Steam
It's not 9GB
You're downloading legacy.
Swap to EVRIMA then restart Steam.
It's about 2GB if you were on QA.
Just swap to it again then restart Steam.
Or your PC if you don't know how to do that.
🎉
Enjoy the update :)
I got the download to 100 percent and now it just says update queued and I cant start it
whats the app update number for servers?
hey guys i need some help
I don’t know where to go for this but I dropped out of the game because of persistent headaches, there’s this weird ghosting effect constantly making things blur together, making the game hard to look at and I don’t know how to stop it from happening, it wasn’t in legacy everything there looked so crisp
i cant see servers i used to play on in evrima i only see 4 like on the public test not QA i could see them fine now but i only have a few to choose from now
@hollow violet that dosent say anything about the server updates files! app_update 412680 -beta evrima +quit and the server still dont update
Tick hide empty
my fps is very low with 6700k and 1070 8gb
on the quality assurance branch it was fine over 150+
turned down the graphics to very low and still bad fps
do any developers know fix?
every time i try to stop flying, (holding z) legit i dont stop, and each time i try to press esc the thnigs dont appear, its really annoying and im getting tired of it so im wondering if anyone knows how to fix it
^btw ping me for answer cuz i wont check/ill forget
the fix is pinned here
When you are encountering issues with the escape menu or controls, use this
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%/TheIsle" and go into it > Delete the "Saved" Folder
why is my download 4.7 gb
are you swapping to the evrima branch?
and youre swapping from the qa branch?
thank you so much now i can actually play as a pteranodon
yes
Aye
ok definitely weird, it should only be around 2.5gb
i think its because I got the download to 100 percent before but then it glitched and it wouldnt finish so i had to validate game files and now its just 4.7
our server files dosent update.
we use steam cmd
try clicking hide empty and refresh
is there a reason the air brake feature just doesnt work at all for me
the fix is pinned here, you need to delete a folder in appdata
where are the official na servers
i believe they are still coming online
so there not up yet
thanks
when is did the update my isle evirma reverted back to the normal isle
It keeps doing this everytime I try to load into a server:(
now i got to redowmnload evirma smh
having a issue with sever crashing every 15 mins . anyone else
Does evrima have controller support?
how does one add their discord to the evrima server you have? i use a 3rd party to host mine.
could need some help here, just updated to evrima again and it's always this error message
When i go to properties then betas i only see none and evirma public branch how do i get to official servers?
if you want to play deino and ptera, select evrima
i did but it shows public servers
like right before the took down the servers i had a carno on evirma and i was on na1
?
test servers have been wiped because the update is now officially released
there are official servers
global chat is off
what settings help reduce lag/ruberbanding?
anyone know how to fix the eyes not showing
it depends on your specs, but i find lowering shadows help the most
lowering antialiasing helps as well
hm, okay thanks. and which skybox is the least costly?
any of the 2d options, i cant remember if theres 1 or 2
I got the download to 100 and it just says updating is this supposed to happen
try restarting steam
I can't find a specific server on the public branch. Any way to fix it?
anyone know how to fix the eyes not showing
are you looking for an unofficial server? its possible that it hasnt updated yet and wont show properly. otherwise, try ticking "Hide empty" and refresh
so either of the dynamics, super?
i believe its an issue that happens on low texture settings, but im unsure if increasing texture quality will fix it
so do i try upgrading texture only
no, dynamic volumetric usually takes 15fps from me personally. i always use dynamic 2d, but you can try static volumetric as well
i believe so
alright thanks
np!
thx
i have 1 question. i switched to the public branch thing on steam and i want to go back to the quality assurance but it doesnt show up for me
The problem is. The hide empty trick works for me. Unless the server itself is empty
the update is now public, so the qa branch has closed
yup!
@faint pumice Let me know if it works
it didnt
f
nvm I just had to put the game at highest settings and the eyes appeared after trying for second time
After using admin mode my controls got locked up. Any way to fix it?
Ongoing issue with the server crashing every 15 mins via pingperfect... is this issue occuring for others after update? its pretty annoying.
Anyone else got banned from every single server? Even the empty servers? This was not a thing before the update.
have you updated your game version?
Yes When I join I got the message that im banned
contact a senior administrator to discuss the ban
They cant do much about other servers
well i think its a update issue causing the servers to crash...
i know they tested various player counts
our server is only 50 slots and its crashing every 15 mins or so... never did this before with a full server
hey guys, im playing on evirma and my dino keeps teleporting back and forth, im guessing its lag but im on a server with ok ping (80ish) and my internet is fine. i played in the test servers and didnt have that
any ideas?
anybody know why my screen is like this when i spawn in as deino?
i still can not use the Esc button in game
have you tried the fix pinned in here?
yes
you might need to try it again now that the game has updated, if it still doesnt work, ping tech support
im unaware of any known fix, but i know that in order to leave the screen you need to close the game
okey i wil try
are you trying to spawn as a deino in south? random question
ah yea i think its a bug with that location, its possible a different location will work
Hi, where are player data files?
im glad it worked! have fun :D
it still wil not work ore i do something wrong
why Tab isn't working?
in evrima, the tab menu only works if youre an admin
does anyone know how to type in global?
mhm
so.... how do i fix the ESC problem?
the second pinned message in here has the instructions
global and group chat have been removed
Hello, I can not access the settings when pressing ESC while in game and I cannot use Z to hover land with Ptredon, is there a fix for this anyone?
its pinned in here
idk if anyone can help me out but i just switched back over to the evrima branch and re-downloaded it but it says corrupt data found please verify your installation then closes me out of the game i'm not really sure what happened
and why i can't check my character?
oh
is insert not working for you two?
idk
nvm
i believe you have to verify the game files. if that doesnt help, youll need to manually uninstall and reinstall the game
can i not hold right click over water as baby ptera?
okay i'll try to do that i was thinking of reinstalling tysm
you can, at least you should
you might need to be lower
cuz i keep on falling in water
try tapping space to keep airborne
you dont automatically align with the water
didnt work
try holding it
once i get into the animation i can do nothin else
you should be able to hold space to ascend slightly
are you holding w when you fly?
yes i am holding w is that the problem?
when you hold w you follow wherever you look, so if youre looking down youll go down
you can let go of w when you fly
still doesnt work but heres my last question, how do i fly without using so much stam
dont hold shift, dont use space much, dont hold w and look up
launch not fly sorry i made a spelling mistake
i generally use the standing launch and let go of space as soon as im off the ground
and also i just occured a bug
im full stam but cannot launch
try swimming or falling a short distance
i cant join any servers what do i do?
it worked thanks
i cant change video settings its all on maximum and it lags cant change it to low settings...
youll have to change it in the game files, the instructions are pinned here
ok ty @winter python
Can't join how? Are you on the correct public branch?
yea i am but when i try to join a server it instantly kicks me out
prob full
Screen shot your menu please.
Hello, the servers are showing but I can't login to any of them.
are you on legacy or evrima?
I made the latest update
how am i supposed to know when to hold right click to get fish?
I use evrima
do i sniff the fish out or something?
you should be able to log in to the servers that are on the same version, make sure the version number listed on the main menu matches the number listed on the server
no, youll be able to see them as ripples on the surface of the water
will it be like a unnatural thing or will it be like a wave after u throw a rock in water
Easy going
its like the second one, youll see some faint circles on the surface
oh okay
I looked
yup
press insert
please help me
do you get a specific message when you try to join a server? also, whats the game version number on your main menu?
version number V: 0.7.85.04
do the servers youre joining have that number listed?
yes I am getting
Not sure if this really counts as Evrima or Legacy, but since the newest update I can't see The Isle in my steam library? When I look at it in the steam store it says in my library, and I can still play it from my desktop, but I can't see it in my library to make sure I'm in the right beta
Any ideas?
yes
and theyre not listed as full?
yes
<@&818552355796287508> any ideas? unable to join unfilled servers on the proper game version
Firewall is blocking most likely.
Or
Manually uninstall and reinstall
Make sure to read pins on how to do it manually.
I know there is a process to fixing this but ima need it soo uhhh how do i fix not being able to hit esc and open up my pause menu????
the instructions are pinned in here
got it
lmk if you need any extra help with them
can u fly over stuff and press g?
i dont think so, youre welcome to try since im unsure
im wondering if that will work for gore
Excuse me guys, was the bug where corpses bug out if you kill them in the water fixed?
Is there a way for me to get the update to show up other than restarting steam? I can't access any servers and I'm assuming that's because it hasn't updated yet
make sure youve swapped to the evrima beta branch
Idk if anyone else is having this issue but when I try moving my mouse left and right it doesn't work, I can only look up and down. Does anyone know how to fix this? I also can't get into the menu for some reason in game
Yep Im on evrima, my game just says fatal error whenever I try and join any servers
Manually uninstall and reinstall, don't use steam, you have to delete The Isle folders.
(1) Right click on the Isle in your steam games list, and click on "Properties"
(2) Click on the tab labeled local files, then click on "BROWSE LOCAL FILES"
(3) This will take you to the game's directory, delete everything in this folder
(4) After deleting, go back to the properties menu and click on "VERIFY INTEGRITY OF GAME FILES"
(5) This will retrieve all of the deleted game files, and reinstall. When you relaunch the game, you should be able to join a server without issue
How do I fix so I can get into menus again? my ESC button doesn't work ingame somehow..
When you are encountering issues with the escape menu or controls, use this
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%/TheIsle" and go into it > Delete the "Saved" Folder
Read pins before posting guys.
@hollow violet thank you its working
Np
I just downloaded the new update and it's not opening. It loads for a few seconds but nothing happens.
You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
is there a difference between sleep safelogging or just logout button?
As an admin on a private server, is it normal to be able to do 3-4 admin commands (ex: grow, slay, teleport) and be kicked from the server? Myself and other staff seem to have this issue a lot.
Is there a way to get your character unstuck from somewhere
You can as a Server admin
I haven't noticed that, may be beneficial to ask server admins
im on the official NA server
Sorry, is there a way to download Envrima without it overwriting legacy? Last time I downloaded it, to switch back to legacy I had to redownload it entirely 
yup, theres guides on youtube. you have to rename the steam file of the legacy version
Oh! Thank you so much. Is there a specific one you would mind linking to? The ones I've seen don't mention anything about renaming files.
yea! let me look rq
Take your time!
I appreciate it! Thank yooou 
Anyone else getting a Black screen when launching the game?
hey I'm having issues accessing the menu during gameplay and my calls don't work. no i do not have numlock on
<@&818552355796287508>
Hello. Doesnt work spectating mode. What should i do?(im admin)
Press f 11 see if it helps you see?
May be a weird settings issue
Close the game and try this
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%/TheIsle" and go into it > Delete the "Saved" Folder
Not sure. I'm not a server admin. Punch may be better suited for that.
tried that
ill try the F11 but that is more for browsers then games
Try this then
You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
ok will do
thanks for the help
I can't find any servers is there a way to fix this?
@chrome flume Use this for that kind of issue
When you are encountering issues with the escape menu or controls, use this
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%/TheIsle" and go into it > Delete the "Saved" Folder
Tick hide empty
Okay @hollow violet I will try this much appreciated
Im done i cant even play legacy annymore, i tried to downlaod evrima and it just downloads it and says "finishing" and then the plate "crashes" and it says one year to download. when i try to stop the download my steam crashes. I wasted 3 hours trying to do this and now i cant play the isle anymore. IM DONE.
Try this then
You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Hey all, my FPS are showing in my top right corner in server. Any way to turn them off? Using steam settings does not work
You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
does anyone know hwo to fix this? or what it is? Whenever I open the isle it brings me this
if I press okay, it shows me this
Press the Windows Logo key + R to open a Run dialog.
Type services.msc into the Run dialog and press Enter.
In the Services manager, scroll down the list of services you have on your computer and locate and right-click on the Windows Installer service.
Click on Properties in the resulting context menu.
Open the dropdown menu located directly in front of Startup type and click on Automatic to select it.
If the service’s Service status says Stopped, click on Start. If the service’s Service status says Started, skip this step.
Click on Apply and then on OK.
Close the Services manager.
Restart your computer.
sorry, what do i do? I went into properties
Im switching back to Evrima from legacy and I dont know where else to put this, but does anyone else have this issue with the isle? It is the only game I have on steam that will literally go all the way down to like 150Kb a second download when every other game on steam downloads at 100MB. I have 1000 down, so my download speed isn't the issue and steam shouldn't be the issue either since this is the only game that does this. Any pointers? This happens every time I switch branches
@hollow violet sorry for ping but Im a little confused
i cant seem to see the EU servers?
Okay thank you
Tick hide empty
thx
New bugs discovered.
Admin spectate view will glitch you invisible sometimes after using it and only way out is admin warp.
Servers are crashing every 15 mins for no reason(maybe hardware usage is overtasking now)
1 question, on evrima i can only seem to find eu server no American server, on which i play on is this normal and if it can be changed, please tell me how to fix it
For some reason no matter if I update the game or even reinstall it I can never get into the pause menu, It seems everyone but me that I know can use esc to get into the pause menu but I cant
When you are encountering issues with the escape menu or controls, use this
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%/TheIsle" and go into it > Delete the "Saved" Folder
Again.
Read pins before posting guys.
hello I got a problem that i can find offical servers and others but not at all why I cant see other servers
anybody know what the cause of this is
@hollow violet Sorry again for the ping, but for the thing that comes up when I launch the game, is it because my pc doesnt have something that the isle needs? I dont know exactly what it is
please help I cant join a single server and everytime i try to join it kicks me out in like 2 secs
Nope don't apologize ping me like crazy otherwise ill forget/miss it @hushed perch
let me get that video for you
Alright thank you
does anyone know why i cannot join a server that isnt even full? it just takes me right back to the opening screen
I got stuck unable to click the "I understand" in the first screen of the game. Any idea, or anyone else with that issue?
try pressing f11
like i cant even join servers with less than 15 people in them
is your game up to date?
everytime i try to join a serer thats not full it just takes me right back to the opening screen
yes its the evrima update
ya i just updated mine too
How do you fix the broken deinosuchus eyes? I've deleted my saved folder previously to no avail
Screen shot your menu for me
i believe its an issue that occurs on low texture settings, and to fix it you need to raise your textures
@hollow violet I dont have the option to make it automatic? Like I cant click anything
I can't land with the ptera
the fix is pinned here
ok i am currently reinstalling so i can if this doesnt fix it
Click on that start button
Then hit apply then okay
Then restart pc
Okay, I did that
Okay now
completely uninstall and reinstall the game
Not through steam mind you
You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Like that.
Wait sorry I did press start but Im not able to change the startup to automatic
That's fine.
I just need to have it started?
If it's started go ahead and restart your pc. Then uninstall and reinstall the game.
Yeah.
Okay, thanks ill try that
Will this be fixed in the future or is it just.. unable to be fixed
@winter python I can not find it
its being looked into
@winter python ok thanks
Sorry for the 2nd ping but i've turned my textures up to epic— it doesnt seem to fix the issue, but its fine because its minor
all good, it can be weird sometimes
@hollow violet I opened the isle folder, am I supposed to delete these?
Delete the whole isle folder itself
No
you need to delete 2 folders
hold up
Get rid of that one
and that one
Then reinstall through steam
Hey Krow i deleted the game folder and re-installed the game but i am still getting a black screen with i launch the game
any other suggestions?
is the server list regional only?
Yes
Hey do you guys know how I can link my Discord Server to the Isle Server that I run on Evrima? I see the option but don't know how I can add it
Do that and dm me the results
no, but it can be hard getting servers with high ping to show in the list
oh ok ty
@hollow violet I cant find the second file in the second video, either im blind or I cant find a way to get to it
Yeah
ok it still doesnt work and i deleted everything
i reloaded it and its updated
still wont work ;c
@hollow violet Thanks a lot for helping. I deleted that file, what do I do now?
I can't seem to execute this fix for some reason, i deleted the folder titled "TheIsle" and i still can't use Esc or Z functions ingame
Hey do you guys know how I can link my Discord Server to the Isle Server that I run on Evrima? I see the option but don't know how I can add it
@hollow violet sorry for ping but I deleted everything in the isle folder and reinstalled the isle and its still not letting me join
My controlling sensitivity is too big when i fly with the ptera. What can i do about it?
theres no option to change mouse sensitivity yet
its not the mouse, the WASD
Reinstall the game
ah, no there definitely isnt a way to adjust that
oh, okay, thanks.
Screenshot your menu?
How do I do that?
sure, the isle folder menu?
Sorry if im asking so many questions, im a bit unfamiliar with this stuff
Through steam, just click on the game and hit install
No, open the game and screenshot the menu
ok 🙂
It looks like its already installed so does that mean its good? or is there something im missing
is this good?
In fact
Right click on it and hit manage and hit uninstall
THEN reinstall
sorry
Oh okay thanks
oooh ok
mine is almost down redownloading so hopefully its ok
Hey! Is EVIRMA Region locked? I cannot seem to access or view any US servers from the UK
your game isnt updated
is it still on QA?
no
many buttons like ESC don't work for me
then why didnt it tell me to update
the fix is pinned in here
dunno, you can try restarting steam
Ive already done this a thousand times
ok mine worked!!! after i re installed it did like another update after the one earlier and now its working
ya idk it was weird bc it updated earlier and then just did it again but it was way shorter and automatic
@hollow violet please explain why the update wont pop up
@calm surge check to see if youre actually on the evrima thing
I am
Are you sure
YES
if you go to betas it says this?
Legit just
omg YES
Did you follow that gif already? Sorry I actually have a million things going on at once.
you can try making the isle a priority update
you're fine but yes
right click on it, go to properties, then updates
I've been playing for a long time so i know that its working
it already is a priority, all of this stuff is normal
@hollow violet look its the same as u guys
Im telling you guys it says im all updated
Ever since the testing servers came out my audio in the game has been cutting/ glitching out and in the normal evirma branch. The problem leads to my disc too, on my pc my mic stops working and it’s only when I play the isle this happens. Any help would be nice
@hollow violet My isle is done, should I be good to go and launch it?
Ya
Ah.
Thanks so much
is this normal?
When is the last time you restarted steam
?
idk, do you mean like last time i logged out? if so i logged out this morning
Ok so update your gpu. Open nvidia and hit update drivers.
Hey does anyone know how to get rid of the FPS box in the top right corner please?
Completely close steam. Like completely. Then re do the gif I showed above.
like the x button? because ive already done that
Yea I know but it's so weird it says I should upgrade to an older driver version?
No, let me show
@hollow violet I got the same thing again?
cant find specific server
does the server finder have anytrhing to do with the region ur located in?
Then it says this
if I press yes it takes me here and I press install but it brings back up the thing before
is the chatting system different now
@hollow violet It's doing what it was before, do you know of any other ways to fix this?
This article lists the download links for the latest versions of Visual C++.
Download this
you only see your own species in chat. on evrima
@hollow violet I did that, logged back in, joined the game, still wont let me join a single server
Okay before you log into the game
ya im in a group with someone but i guess they just arent talking then
I already did that 😭
Dew it again
😭 😭
I know but, there's 0 reason for this to now download the correct version other than steam is being a fuck.
Ok 😦
@hollow violet I downloaded it and I treid installing it brought up the same box again
And I can't fix steam other than closing it and re opening and uninstalling and hoping the isle does it's thing like a good boy.
Ok ty I’ll let you know if it works
Excuse me guys, question, can I have Evrima and legacy installed at the same time??? Thank you beforehand!
Yes
@hushed perch Do you have ANY apple produucts like Itunes or something on your pc?
However, it has been identified that doing so can cause control issues within swapping branches @brisk trench
I see, thank you for your answer!
Itching to play both Evrima and the Legacy version of The Isle? Now you don't have to choose which is installed!
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I havent bought any itune related things
Okay. Here's my answer unfortunatly..
Something is super duper wrong with your windows os
So. Follow this link, try these steps, or, contact a professional microsoft technician, and they can help further.
Okay ill do that, thank you for helping
Sorry I couldnt find out why.
You're getting a generic C++ error.
It can be literally anything,.
It's okay, thanks for trying though
Do you think I would eventually have to bring my laptop in?
have you restarted your PC?
If I cant fix it
Yeah I have before, but I can try again
Describes how to use the clean boot process to troubleshoot a problem in Windows 8.1, Windows 8, Windows 7, or Windows Vista.
Yeeaaahhh...
Esc bug still not fixed with the new update 😒
have you tried doing this?
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%/TheIsle" and go into it > Delete the "Saved" Folder
usually a good restart and a clean boot can help with these problems. @hushed perch
@thin oracle Okay, thank you i'll try and follow these
How do you change the look sensitivity in Evrima since it is way too high for me?
Server says not responding when i join but my friends are playing on it. Please help 🙂
mouse sensitivity?
Yeah, I've been checking the settings and I can't find any settings for changing mouse sensitivity
I.. don't think joining through steam works atm
Gonna have to find the server
i have no clue lol cuz my PC is not standard english so i dont know what to type lol
That's the thing its not showing up
alright, let me get a video
Tick hide empty
thnx
Thank you so much 😄
So is there any way of changing the mouse sensitivity for the game?
Yeh
Dont think so

@hardy shore You'd have to change your mouse sensitivity via Windows
Well that sucks
@hollow violet i deleted and reisntalled the game
Did you make sure, you selected the correct beta first?
do i just give up and come back to it later?
Just switched to the original branch. Everytime I open the game it crashes
exit and relog
0.6.48.29
Legacy branch?
Well congrats I've never seen this before.
who me?
He selects the correct branch but it installs the wrong version of the game.
ok you know what Ima give up because all of this stuff i've already done and im losing patience and you dont deserve that
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder
tried a complete task manager on Steam? (Mash)
what
turning Steam completely off with Task manager
???
I had them turn off steam using the exit button but not that way.
I think they're ready to try later.
whats this other way
tuning off on Steam is like pressing the power button on a monitor
ima give it 1 more try
this happens to me too
task manager is a complete restart
ok pls tell me how to do it
sure
Press your Windows key > Type in "Task Manager" > Press "More details" > Scroll down below "Background Processes" > Find "Steam Client WebHelper" > Click it and press "End Task"
I have like 15 of them
do all
ok ty
all good, this is the last straw basically
ok so what now
turn steam back on
ok it didnt work
it still wont let me in the server
ima head out
ty for trying to help tho. cya
have you tried redownloading now?
i dont think i have the patience
all right, have a nice time Mash
ty, i mean unless you think it'll work
I believe it could, but you don't need to honestly if you don't wanna.
It could all be a time thing
as your Steam isn't recognising an update
yeah sorry, unless you can search on steam for a solution.
I could try to, as I will rn
ty
https://support.steampowered.com/kb_article.php?ref=2274-IFLV-5334
try going through this
ok
why cant i see any servers
If you are having issues seeing servers Click the Hide Empty Box and that may fix the issue.
nope nothing
Hey, i was ingame and tried to change shadow settings to high instead of epic, now everything flicker. I then put it back to epic, but it still flickers, I even tried to restart the game, but that doesn't help either, any info on this?
have you pressed refresh?
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%\TheIsle\Saved\Config\WindowsClient\GameUserSettings.ini" > find sg.TexturesQuality=x Set that to a lower/higher number > Press CTRL S (Save it)
Textures=x, you replace x with a number. 0=low, 1=medium, 2=high,3=epic, 4=cinematic
If you find that the in-game settings don't change after doing this, you have to change all of the settings except "ResolutionQuality" to one number. (AKA all of them have to be 0, or 1, or 3.)
yes a few times
refresh when pressing Hide Empty, I mean
which I'm guessing yes
I'd also, if I were you, check any firewall privacy settings. Make sure The Isle is allowed to use your internet
I seem to be missing controls in the settings, I can't use Z for an airbreak ingame
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%/TheIsle" and go into it > Delete the "Saved" Folder
thank you!
all good
there are only 4 servers
If you are having issues seeing servers Click the Hide Empty Box and that may fix the issue.
what could be the problem
server finding
thank you
I just download 9.3 gbs now I'm downloading 9 more????
Like I just want to play the game not downloading sim
@thin oracle i've tried this. It did change my ingame settings, but didn't help ingame. Although it seems to be a lot less worse when i'm putting my resolution to on the highest instead of 1980x1200?
Have you tried verifying the integrity files?
Not yet, i will try that
nort: norteast: and southeast: there is
what could be the problem
center and south invisible
My esc no work and air break plz help
@thin oracle Okay i tried that, no difference. I did btw try to change the bloom effect too, but put it back on. This is weird
@vernal frigate
Alright
yes
all good
is anyone else having problems accessing other continent servers? cause im in the us and cant find any eu servers
my friend cant join a server every time she opends the isle it is jsut super soomed in on the menu scree and it does not elt her say i understand it wont let her click it
If you are having issues seeing servers Click the Hide Empty Box and that may fix the issue.
tell them to change their game resolution
yea sadly tried that didnt fix it
press Refresh once you did it?
how do you do that?
she cnat get out o f the u understand so how would she change it
tell them to change their resolution to their native resolution
does right click do dammage as deino when ur coming to grab something out of water?
i thnk so
^?
?
@thin oracle she did that and first of it was still to big but she can see the i understand and it still wont let her click it
My escape button does not open settings when im in game
does anyone know a fix
nvm
Are you able to invite others to your group on Evrima? If so, how?
Hitting Tab does not open the player list, like it does in legacy.
@thin oracle you need to 2 call at them
I did
I could see their name. Does that mean they get auto-added now?
yes
Awesome, thanks. That's dope.
What is going on I saw update is live I open steam and I automatically downloaded 9.3gb without switching branch. While downloading I switched to evrima public branch. When 9.3gb ended it started downloading 8.9gb more
that's normal
Is update 3 that big? I was playing on stress test until yesterday
yes
Hey I'm playing on a resolution of 5120x1440 and got alle settings on epic and renderscale on 100% and I've got average 30-50 fps.
My PC specs:
Rtx 2080 ti
AMD Ryzen 3900
64 gb ram
Is that normal ?
K thank you then!
I'm used to have higher fps in other games, so im wondering why I have that less fps
what do i eat as stego
plants, use ur scent and follow the green particles, they lead you to the plants which you can eat
when i hold e why do i get animation like im eating grass lmao
you can also graze which avoids you from starving
hold Q not E
E is interaction with food/water ( eat and drink ). Scent mode is Q
Does anyone else get a black screen during combat at times?
not sure if its just me or the servers im playing on but i keep rubberbanding alot so if you know how to avoid this hmu
i mean im not playing on any official servers rn and this wasnt happening during playtesting so idk
Well I had this during stress test and It pissed me off. I hoped for a fix...
but mines wasnt that intense as yours
yeahhh
It’s because the game hasn’t been fully optimised so until that’s done it’s gonna keep happening
are you playing on an unofficial server?
the clip i showed was not an offical server yes
that would be why
a lot of unofficial servers are poorly handled and lead to rubberbanding
yeah i suspected that it couldve been a reason
hi i need help. my croc is literally about die because its stuck on some rocks on a cliff. It acts as if my new gravity is sideways and i can't move at all except spinning in circles
are you on an official server or unofficial?
Official US 3
I would suggest going to #evrima-na and @ing an admin
Tried that. no one responded. too late now. My deinosuchus finally died of dehydration, literally on a river and cant drink cuz i'm stuck in a rock.
alright
Are there any rules now that update #3 is out?
no
Alright
Do you guys know why those in the UK cannot join our server? Is it now region locked or something?
B u g at -534,817.562, -112,506.773, -31,388.172
It's just... flickering. 🙂
still having the same problem.. i've been trying to download evrima qa so i can play on the official servers, but everytime it finishes downloading it pauses out of nowhere? if i try to press "resume", it just automatically pauses again. i've tried exiting out of steam(closing steam through task manager), and redownloading multiple times but it still does this :/
anyone having this ishu?
you need to change to the Evrima branch now
#announcements
QA branch is removed
whenever i try to spawn in, i get a screen in the sky looking over the map
are you spawning as a deino in south spawn?
try relogging, then choose an area other than center, might help
if that doesnt work, try pinging tech support
<@&818552355796287508>
try spawning in as a deino on another server
nope
spawning isn't working for other servers?
nope
what's your graphics levels at?
medium and high
@pseudo wing have you updated your game drivers?
When I try to open the game it says failed to open descriptor file
are you able to spawn as any other playable
let me try
Unless I have to switch back to legacy and then back to evrima again
you don't need to if you want to update your game driver
are you using a Nvidia Video card?
yep just cant play as any of the new
ptera doesn't work?
i havent checked, but i assume it wont if the new deino wont either
good to try
just cant play deinonichus
ah ok
also my esc menu doesnt work
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%/TheIsle" and go into it > Delete the "Saved" Folder
So what do I do if steam aint loading up the game?
Article "Games do not run after 'Preparing to Launch'"
ohhh ty :0 but now it won't let me stop the download? like i can't play or anythin bc it says it's downloading(even though it's paused)
It says “failed to open descriptor file”
restart steam if there is a problem
verify your game
How ?
Article "Verify Integrity of Game Files"
i tried restarting steam but it's still stuck like that
even if i switch from evrima to normal
This is my 4th time attempting this game over the course that Evrima has been release. Each time i have not been able to move around or even look around w my mouse. I have reset my controls but that still dosnt fix it. My left turn makes me attack and my forward button dosnt work. Anyone have thie problem??
have you gone through the pinned messages?
Yes and they dont really help on this
so I'm guessing this didn't work
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%/TheIsle" and go into it > Delete the "Saved" Folder
I tried that but i dont think i did it right is there any videos to show steps
Yes thank u!
Yeah np
yeah it's still stuck as 'paused' and i can't get it to stop downloading? i can't even play the game normally(without evrima) now cause it won't let me open it.
did you task manager shut off steam?
yes, i tried that
so i tried the video and it dosnt work
when na3 commin back up?
Why can i not see all the servers?
like Asura no rule server has 2 evirma servers but i cannot see them in the server list I deleted the %appdata% isle folder as well as verified the server integrity so im unsure why i cant see the server in the list.....
are you on qa branch? bc if so you need to switch to evrima public beta
Hello, I am on NA2 and my character is stuck between a rock.
Can an admin assist me?
Does anyone know why my "players" tab isnt opening with Tab in the new Evrima update. I dont know how to add someone to my party+
@hollow violet ty man for helping me fix my game yesterday it works!
Would you say this is the official spot to seek server info like that? Ever since they got rid of the stress test announcements, I don't know where to look.
i need help. i cant land and i hold z. how can i fix it??
how do you fix the esc button not working again?
its pinned here
So i have a friend that doesnt have all of the setting options for some reason. Is there a fix for that
not sure about that one, sorry
Its like his settings were never updated. weird
they can try doing the same process, deleting the Saved folder, but im not sure if thatll help much
Would you happen to know what they need to do if they cannot delete that folder for the esc fix?
wym they cant delete it?
they should manually try and turn off isle using task manager
nevermind it worked now
see if that is stopping them from doing so
its all fixed now!
great!
it doesnt work, i deleted almost all the files and nothing happend
i have a question
what is it?
how do u grab a adult carno as dein
it just happened to me and idk
hold rmb
The chat box is only showing some messages and when I type they don’t show up
i cant get my pause menu to come up
try this #🔧-evrima-troubleshooting-🔧 message
why tenonto grows for 2 hours, if the patch-list says that it should grow for 1 hour 45 minutes?
Any other players having big white boxes flickering onto there screen crazy like?
while holding rmb with deino can i also grab adult stego?
the limit is half your weight
My FPS is sitting at 4-9 and idk why it was fine earlier
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%\TheIsle\Saved\Config\WindowsClient\GameUserSettings.ini" > find sg.TexturesQuality=x Set that to a lower/higher number > Press CTRL S (Save it)
Textures=x, you replace x with a number. 0=low, 1=medium, 2=high,3=epic, 4=cinematic
If you find that the in-game settings don't change after doing this, you have to change all of the settings except "ResolutionQuality" to one number. (AKA all of them have to be 0, or 1, or 3.)
turn it down to 0, see what your fps is
I cant get my grahics to change from low even though I have my graphics set to anything other than low. Ive tried the %appdata% deleting and manually setting it to anything other to low on notepad but its still stuck
Why can't i press ESC or slow down when i'm a ptera?
Common bug, gonna have to do the following When you are encountering issues with the escape menu or controls, use this
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%/TheIsle" and go into it > Delete the "Saved" Folder
what happned to the na3 server
Possibly down. Needs to be restarted by devs.
ok
Hello, i bought and installed the game yesterday. I am trying to play Evrima. Everytime i open the game i get the greetings islanders message, where it prompts you to click i unterstand, but it doesn't let me passed that point. I can't click the prompt.
I have reinstalled it twice now and am still having the same issues, any suggestions?
go to properties and change what mode ur playing
I'm on the Evrima public branch in properties, it's the only other option i have other then none.
ok, ur probobly on the right mode then, idrk whats the problem
has anyone found a fix for eu players not being able to find any na servers?
If you are having issues seeing servers Click the Hide Empty Box and that may fix the issue.
alright i'll try that thank you!
good luck
esc doesnt pull up the "pause menu" nor does Z slow me down when flying. any ideas?
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%/TheIsle" and go into it > Delete the "Saved" Folder
do i need to relaunch the game after doing so?
yes
that worked. thank you!
Why was i losing health when i was100% food, but i did logout on 0 food and logged back in with 100%
are baby deinos supposed to be able to grab full adult utahs and drag them under?
Probably not
Is the discord button implemented yet?
Why cant i press esc the rest works fine just cant use esc
look 9 messages up
im a deino and Im stuck in a rock, and cant get out
Ask an admin for help
Not yet
Somebody please, where the hell do I rebind my "brakes" for the Ptera
why cant i find the servers i want to go on i have tryed changeing the stuff in steam i have tryed hideing emptys i have tryed hideing full server and nothing seems to be working i have even tryed deleteing the game and redownloading it but nothing
how do i get the menu up? esc not working for me.
same problem as Tilly1206 i cant see the server my friend is on
So are there recommended actions for not seeing Official servers?
