#π§-evrima-troubleshooting-π§
1 messages Β· Page 309 of 1
Ok ty
is there a ping cap to join servers? i can join eu but not NA
where the hell is eu 8 server ? ihave adult deino but cant found the server
did the test servers do a server wipe?
I just cant join a server, only get back to the main menu when i try to join
same^^^^^^
is it because they are full all the time?
might be on the wrong version
I have the same thing
let me know if you solve it drippy π
it let me change my graphic settings
the times gets to 0 then i press back and my settings donβt save
I keep getting thrown back to this screen, is that a sign it's full?
I've just tried to join a server with 0 players as soon as it came up and it still happened 
<@&818552355796287508> I logged out of NA2 with a 60% grown croc and i try to join back and my dino is dead but i watched myself log out with the sleep 60 sec timer
It's not dead, try re logging until you get it back.
ok
Yes
close game? or just retry
ok i will try this
how many times should i try
i just reset the game and re logged 2 times and it brings me to the spawn screen
Hello, not sure if this is the right channel to brag about this, but I've got an issue where the name of players are wrong when i go to spectator's mode as an admin. Is this a common issue?
I seems I have the same issue as @reef marsh and @gentle finch from above posts above....
I noticed that even after the evrima update on steam, my server still says its still on V:0.6.48.29
( see pic below )
Is there a way to update to the V:0.7.72.15 that I'm unaware of ?
anyone elses timers stuck at 0
how do i get to my character screen? whenever i press wax and try to press character nothing pops up
i gotta reset computer
try checking the box thats says the hide empty servers, something like that
Hello, trying to join a server but keep getting booted back to main menu
I lost my 60% croc while logged off
Ok so I have a problem
I tried putting my stress test The Isle into full screen mode
And now I literally cannot click on anything even when I close and reopen it
Are the evrima servers up?
The regular or stress test
so I've been having the bug where some controls don't work like pteras Z break or deinos Q bubbles, I remember punch making a guide for how to fix that a little while back but I can remember where, can someone help me find that?
oh there, sorry I though punch was the one who made it so I was mainly looking for his name, thank you
spawn at north or north west
Is there a solution to getting thrown out to the menus when joining servers?
are you trying to join a stress test server?
Yes
are you on the qa branch?
Or rather, any random server even empty ones I am on the evrima branch, game version 0.6.48.29
if you want to join the test servers you have to be on the qa branch
make sure the servers youre joining have the same number listed
also that game version has issues with servers randomly kicking people
Ok, so I should swap to QA branch then π
if you want to be on the test servers, yea! but you can only play the test servers if you swap
if you want to keep playing on community servers, you need to stay on that verison youre on
yea, thats probably because the test servers are pretty much always full. like, completely full, it takes some luck to get into them
ok so, if I join one that is full it throws you back to main menu?
yup
quick question has anyone had the same bug like me where you basically can't eat,drink,sniff or wallow because the animation is broken or like glitching out i redownloaded the game but its still there.
and it seems like it doesn't matter what server i play on or on what branch i play on (Public Evrima) sounds are also a little delayed
i also have a video but discord says its to big for it xD
https://puu.sh/HAR0C/1d58a75bf4.png Timer stuck at 0 for 2 days please help
can you bite?
have you tried spawning as a different species?
yes
what species are you?
i am getting kick out of the server whole the time never had this problem and all of a sudden it happens any1 know how i can fix that
do you get kicked when youre trying to join or after youve entered?
when i entered i can play for lets say 5 min and then it throws me out
all species are doing it. I've tried to reinstall and still didn't fix.
nvr had that on legacy servers or when i started playing evrima
whats the game version number on your main menu?
first i was a Deinosuchus after i died i wanted to try out stego thats when it started
gonna check now
@winter python It's also server specific it seems
does the animation like, briefly start and then stop?
yea, the countdown timers are server specific. i think your only solution might be to just play a different server :/
yes i have a video if you like after taking a screenshot it works for the started animation
0?6.48.29 cant see the ? cause twitter is infront of it π
@winter python i can't play on like 5 servers already bc of this...
that version is known to have problems kicking people from servers. its likely been fixed in the upcoming version
oww oke then i will have to do with it π
@hollow violet sorry for the ping m8, do you know any solution for the spawn timer being stuck at 0? or is it one of those SOL situations
have you tried swimming at all?
whats an SOL situation?
sol= shit outta luck, basically no solution
Also thank you very very much @winter python i see you are being bombarded with shit. I really appreciate your work.
its the least i can do
That issue is non fixable at the moment.
welp...
Work in progress pretty much
@winter python it doesn't affect swimming or resting only scent,drinking,eating and wallowing
Literally can't play the game bc of it
have you tried rebinding the E key? i dont think this is a keybinding issue but its worth a try
I mean I've already suggested clearing your save folder and it didn't work for someone but you can try
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%/TheIsle" and go into it > Delete the "Saved" Folder
Β―_(γ)_/Β―
thanks π
Tell me if it works because I'll be suprised
anything helps man. I appreciate all your guys's work
mk weird, generally swimming will fix issues with wallow and stuff not working
Yeah sorry for the bug, it's to be expected with this beta
the funny thing is it started on the QA branch now i'm on the public branch and it still doesn't work
have you tried doing what krow said? deleting the "Saved" folder? i think thatd be the next thing to try
i try that now and see if it works
My friends cant see more than 7 servers, they're all full and under 100 ping
@hollow violet nope didn't fix :/
same here
hi. im in eu and none of the na servers show up, is it like this for everyone in eu?
you have to check the hide empty servers box to see all the servers
thank you!
why deinos havent any eyes?
I can't play on any of the stress test servers. It begins to load it then just sends me back to the home screen. What's up?
Well this one was 109/120. Hmmmm Was the AU server
oh ok maybe to high of a Ping?+
I think I see the problem.
They're a different version than the other servers I play on.
oh wait are you not on the qa branch then
my ptera"s space is bugging
is there a /kill command
nope
try relogging a few times
thanks! you were right
is there a way to get yourself unstuck? got wedged pretty bad in BR1 behind a rock
if you want to play deino and ptera, quality assurance. otherwise, play evrima
try to use ctrl to crouch and move out of the way or else just ask an admin on the server in global
OOOOH okay tysum! I kept trying to join test servers for like 3 hours bc I was on ervima the whole time LOL
wait why cant you use quality assurance for non-ptera/deino? (and vice versa)
evrima is the public version and hasnt been updated
quality assurance is the temporary stress test for the update
eventually, qa will close and the update will be moved to the evrima branch
oh so basically it would be like using a version of something that has new features but some are buggy, okay thanks!
np!
π
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%\TheIsle\Saved\Config\WindowsClient\GameUserSettings.ini" > find sg.TexturesQuality=x Set that to a lower/higher number > Press CTRL S (Save it)
Textures=x, you replace x with a number. 0=low, 1=medium, 2=high,3=epic, 4=cinematic
ok thank you
like will my settings change or will just the gameplay look different?
did na5 crashed?
@cloud crow NA8 just crashed
me and my gf both just crashed on na5 yeah
thank goodness
lol
i was worried i lost connection in a pile of gators
you were the steggo?
π€£ what dino were you
stego
oh, i was the deino that killed both of the steggo juvies :p
I wanna oppress a pile of gators
usually hours , sadly
daaang lol
ahhh
Lol
F i just tried to join the server with 119 people in it and still canβt even join it π€£π€£π€£
is it a test server?
yea
its probably just full, whats the version number on your main menu?
ah yea, just full then
yea lol
i am in one now but i just gotta grow another croc until the server with my full grown one is working again π€£
me and my bud are trying to play evrima for the first time and it doesnt let us join any servers
just sends us back to the main menu with "greetings islanders"
they fill up fast
even ones with like no pop
what servers are you trying to join?
mainly trying the official ones but theyre full most of the time. one of them was at 30 pop and it didnt let us in
either version number is wrong or you need to switch from the evrima edtion to the quality assurance one
i joined an empty one earlier and it worked though but now when i try to join some it doesnt work
or vice versa
how to get 0.7.72.15 version ?
I have a bug where my grow doesnt go up anymore it just stays at a point where it doesnt gain % anymore pretty weird
it has some issues, you need to press 2 near members of the same species
so i think i have a bug where i cant fly anymore, i have stam but its just not letting me jump or take off anymore
swim or fall a short distance
When the game spits me out to the main menu when im trying to join a server, does that just mean the server is full?
I cant join any stress test servers seems like its just too full to play
what is the game version number on your guys' main menu?
is there a way to do it through someones gamertag or can you only do it through 2 calling
only 2 calling
ok thank you
0.7.72.15
server's just full then
someone knows why the servers are not showing to me? it keeps loading
try clicking "Hide empty" and refresh
i think slot of servers just crashedπ€£
please check pinned messages!
I see no one else here is able to join the servers they want.
At least the Brazilians and Europeans have consistent servers given the last time I tried to play.
for which one theres like 50 pinned messages >.<
oh ok thankyou
hey does anyone know why my game keeps sending me back to the main menu after I try to join a server? i deleted and reinstalled the game twice now and it still doesn't work
im a ptera and I can't fly, I tried both ways to fly, I have full stam, and im a full adult...
any fixs?
it means its full
ive been joining non full servers tho
which ones?
i cant join
are you trying to join the test servers?
yes
whats the game version number on your main menu?
on the main menu theres a number on the lower right side
like when i join i get booted out and it says sorry and then shows the discord link
Ive been trying to get in for over four hours
i need to know the number on the main menu, should have a few periods in it
I cant find it
if youre on the main menu, right after you click "I understand" it should be on the lower right side
0.6.48.29
youre on the wrong version. swap to the qa branch
are you in the qa branch?
so what version have you got to be on to get in to the servers
quality assurance
ok so if your on there but it keep kicking you ti the menu just keep trying or not
it just means the servers full, so yea
ok cool cheers mate
escape button no work. anyone know why?
fix is pinned in here
it doesnt say anything in the google doc
pinned, not description
on how to fix it
the thumbtack icon in the top right
ohh i see thank u
np
delete the saved folder with eveything in it?
glad it did!
whats the game version number on your main menu? its in the lower right side
does anyone know why i get a fetal error after joining in the server it say's unreal engine is exiting due to d3d device being lost
Im on QA branch but I still cant join servers >.<
theyre just full, then
yup, the population doesnt update fast enough
Haven't gotten raptor to save one time from sleeping. Everything else seems to work fine. I should be able to leave and rejoin server until it pops up?
on QA branch btw
the servers have issues saving data, sometimes
Does anyone else have an issue were sound direction is reversed? Like sounds coming from the front actually are coming from behind you etc...
Yeah, just seems weird it's only raptor. It's all good. Atleast it's a faster grower.
thx buddy
np
for some reason i cant load into envirma
are you trying to join a test server?
whats the game version number in the main menu? lower right side
0.6.48.29
you need to swap to the qa branch
oh ok
yeah lol i have been trying to load into games for 2 days π₯
thanks i appreciate it
np!
ok any one here if i grew a utah on server 2 and log back on after safe log and am at menu to get it back to i log back on at menu or spawn back in as juvi then relog?
@winter python do you know?
you can try relogging, but i think if it gives you the character select it might just be gone
that does not seem fair.. it has done this with 2 of my deinos as well
if im on the quality assur branch does that mean i cant go to normal servers? you know the kind that does not delet dinos
you have to swap back to evrima to play non-test servers
dunno, the stress test is almost over, though, according to punch
when it ends its not getting updated to normal evrima?
also how almost over? like is it worth spending 5 hours growing a dieno the game will delete any way?
we dont know how long itll take for update 3 to come to normal evrima :/
So everytime I try to join an offical server it just sends me back to the main menu with no error message
whats the game version number on your main menu?
do you know when they are going to add a dm server?
nope
once dilo comes out are they going to make night dark?
when nightvision comes, based on the new roadmap it might not be tied to dilo
are there any rules in any servers on evrima atm?
not official servers, no
eek
@winter python what?! but thats dilos hole thing
well yea, dilo might come after
https://gyazo.com/9e6950ff5238efda14c9345c7b2edded cant spawn as a deino?
Hello, my friend and I are trapped as full grown stegos in a tree on NA3, is there anyway we can do to free ourselves?
We tried relogging and that didn't free us
<@&401466542140817419>
no, there isnt
Oh, really? :c
right click to attack repeatedly. there's certain angles where it moves your character slightly
I will give that a shot! Anything to save these stegos, we just got them today lol Thank you!
Discord cuts out audio where people cant hear me and i cant hear them, But only when i play one the isle Evirma My Mic cuts out when i start playing the game and i cant hear my friends clearly either and i've wiped my pc my specs are 3.4ghz amd 8 core gtx1060 8 gigs or ram ssd drive. i've played games like dying light on multiplayer, titan fall 2, depth, even The isle Legacy all on high settings no issue but its just this game and ive done everything to fix it swaped audio to legacy and everything discord as administrator i've done setting it to high priority in task manager nothing works. @cloud crow <@&401466542140817419>
Please use the <@&818552355796287508> role for techinical issues
try going into your discord settings > advanced > turn off hardware acceleration.
did you restart your pc/discord?
Discord i did
I'd recommend restarting your pc, and ensure that H.264 Hardware Acceleration is disabled in your Voice and Video settings as well.
For some reason hardware acceleration messes with audio quite a bit
still didnt work @analog oar
EU5 Went down
when i try to change my graphics when i exit the settings it goes back to whatever it was before. is there a way to fix that?
Press Windows key > Type in "Run" > Launch Run program > Type in "%localappdata%\TheIsle\Saved\Config\WindowsClient\GameUserSettings.ini" > find sg.TexturesQuality=x Set that to a lower/higher number > Press CTRL S (Save it)
Textures=x, you replace x with a number. 0=low, 1=medium, 2=high,3=epic, 4=cinematic
I recommend searching up any problems you have, with hardware-based questions, using the internet.
We only know so much, and seeing as this is mainly a PC/Rig/Laptop fault - most probably due to poor evaluation of sound settings (or settings in general) or some sort of internal optimisation problem- we cannot properly help fix your problem
Had that issue before, it's primarily something to do with your CPU
I have a glitch where I cannot make sounds or lay down?
relogging didn't fix it but restarting my entire PC did
I keep getting put back to main menu when i try to connect to a server
Is EU5 Restarting or is it just down?
Hey anyway I can get killed or something? I can't move
I only see eu servers, is it supposed to be like that? And yes I am in the eu
Anyone know why I see bodies glitching around a lot after they die? How to fix?
please can there be a fix the respawn timer being stuck at 0 glitch. I literally cannot play the game. and its really annoying.
can somebody pls help when i try to look for servers noyhing shows up
Hi, I need help setting up a free camera, I can't look around in the game,can anyone send me a photo of the axis settings
PLZ PLZ fix the controls i have some differend keys that i use and i cant even set them the right way. the game looks great but seriously the controls should be the first step u take to make the game.
Type something in chat, happened to me too
you must delete hide files and reinstall game.
Lost all my dinos after logging out, there a fix for this?
Hi, for some reason I can't join the stress servers. I am trying even when they're not remotely full (e.g BR1 now which is at like 50% capacity)
make a sure you're on the correct branch (Quality Assurance) it's also possible the server is full or crashed but not updated to reflect that in your menu
@fiery scarab my friend wants to play on NA3 with me but he can only see 4 EU servers, would you know how to solve this by anychance?
try ticking hide empty and refreshing. if that doesn't work mess with the steam max ping settings
π
it worked tysm!!! @fiery scarab
When I press reset on my keyboard mapping, its not using the default layout. I can't air brake using Z when flying a ptera for example and I dont know what command I need to re map for it.
Anyone know how to fix the look speed sensitivity? Feels like i have 30sensitivity with like 6k dpi π
i keep trying to spawn as deino but i either get stuck in the air or i spectate my previous dead body ???
Hey so everytime I try to join any beta server im kicked back to the home screen. Is there a possible fix for this?
Check that your on the correct version of the game that the server is running on. Or the server is full.
ive been trying to join multiple EU test server for around an hour now but every time i try i either get a loading screen,black screen then main menu or a loading screen then main menu is this a problem on my end or is it due to high volume of players as it does take my friends anywhere near as long as im yet to actually get on a test
hey guys my pte is now growing what should i do?
Hey guys, Z is not working for the slowing down as ptera, Can anyone help me out? π₯Ί
Bruh half my keys aint working, Escape doesnt work?
Hello, is it normal that I no longer see the EU7 server?
EU Friends cant see AU servers, Cant join through Steam Friends list or Server List through Steam. Please Help!
I'm trying to join the eu7 server because I have a dino on this server but I don't see it in the list anymore.
this is where i spawned when i chose south just now
I cannot use Esc to open settings, Help bleh
Hello! i have some issues with the server list, i have pnly 4 server listed at a time and i can't find any other than official one. i for example want to play also on Nycta server
any way to fix this?
I have an issue where it wont let me join servers, it starts loading but then goes black and takes me back to the home screen
it does this repeatably even when i restart client
if i am afk to long do i get kicked then?
Ayo why can't i get invited or invite?
same here
hey there, I'm on the beta here and can't join any servers. every time i click to join i get sent back to the main menu. Any advice?
Leave your group and try again.
First make sure you have selected the quality assurance branch in your Steam>Beta properties to be able to join the stress test servers.
If you are playing on the QA Branch you can only join the stress test servers.
They get full very quick and the server list can't update that quick, so even if it is 0/100 it might be already full and you get kicked back to the main menu.
Also keep in mind that you are not the only one spamming the join button to get in.
alright, thanks for the information. ^_^
ill try but at one point it took me to the screen to chose a carno or herb but then as soon as i clicked one it kicked me back
so idk
@gloomy turret
@thin oracle verify your game files and try again.
i already did
all files verified and i even switched internet connections and tried mobile data and all does the same
this is what i get when i finally got in
hello im from EU and cant see any NA server, how do i change that
evrima stress test
tick the "hide empty" and then search
still cant see any NA sevrer
get your servers back up lazy developers
is it just me or is collision broken in the swamp
Whenever I start the game I just get stuck on the greeting, I can't click "I understand" anyone know how to fix?
try pressing f11
Thanks, that worked. 
is it just me or does someone else also have that problem like when you join a server, the server kicks you back to the menu
are you trying to join a stress test server?
yes
whats the game version number on your main menu?
idk the version you need. cant see bc i turned of the fucking game
alright then
in the steam library what does it say in parentheses next to the isle?
I have the QA version, ans have no problem seeing the EU and NA servers on that account but can't see it on this account currently , are they offline ? Or is my game broken
try clicking "hide empty"
servers are just full, then
no the servers arent full when i try to join, its when i get into the server it kicks me like 2 sec in to the server
as in, it kicks you on the character select screen or while its still loading?
Oh okay when I click "hide empty " only the NA, BR and AU pops up but thanks π
I can't join stress test servers either. I get kicked out aswell while its loading. Menu says V:0.6.48.29 if that helps.
after i select the dino i want to play, i can move for like 2 sec the it kicks me
swap to the qa branch
definitely a bug, please report that if you can
Thanks again! π
alright, thx for fast answer
Hello, I am currently recording and have ran into an unusual problem, idk if this is the right place to ask about it but itβs rather annoying lol
There is a fish stuck to my deino
Should I just keep refreshing till I see EU Btw?
you might have to, otherwise you need to change your max pings/minute setting in steam
alternatively you can search for only eu and refresh, that might work
Awesome thanks so much ππ
And it won't let me eat
i think you can only fix that by relogging
I cant play this game with medium textures anymore,I used to play with medium textures but today it set itself as low,so I try to change it to mediΔ±m but it just changes back to low automatically,is there any solutions to this?
you probably need to change the settings in the game files, the instructions are pinned in here
thanks
Thank you
didnt work,it sets itself back to low
do you have an nvidia or amd card?
I have nvidia
sometimes the nvidia graphics take over the game and its files, youll have to change them there
Does joining a server through steam's server selector work? When I'm in-game it does nothing and when my game is closed and I try to enter a server with it launches the game but doesn't go into any server
bummer
everytime i click on a server it puts me back to the i understand thing in the beginning
are you trying to join a stress test server?
yea
whats the game version number on your main menu?
SAME IS HAPPENING TO ME
sorry caps*
V 0.6.48.29
swap to the qa branch
whats that?
the beta branch with the stress test
is it just a diffrent server ? also is the pteradon on evrima
no, its a beta branch like evrima. the qa branch has the ptera and deino
the only other beta i see is the quality assurance or something
yea, qa=quality assurance
oh yea im dumb lmao thank you for the help tho
My friend has the no NA servers coming up issue, and did the thing of deleting the saved folder but they're still not coming up. Any way to fix this?
(This is for QA to be clear)
^ same issue
try clicking hide empty and refreshing or changing your max pings/minute setting in steam
That worked! Thank you.
should i be using QA branch or Evmira branch?
You wanna play Deino and stuff?
yeah i want the one I've seen on steam lately with Terra and stuff
Is there a suicide command i am stuck
fliers and crocs.
why cant i join to join and it just says firstly.....
@thin oracle ok ty
i uh still need help with the timer thing
i dont think theres any fix for the timer bug, sorry
so now I can never play deino on that server again?
probably
dangit
I am stuck in a hole any way i can suicide or be unstuck?
likely no, but depending on your dino you might be able to wiggle yourself out
EU5 Down again
NA5 just went down
thx
any fix for the menu buttons not working?
its pinned in here
the main menu buttons arent working? try pressing f11, it could be an issue with the game resolution
its the server buttons, and the connect button. doesnt respond. it makes the small audio queue and dims visually, as if i actually pressed it but it doesnt do anything. doesnt attempt to connect or even change menu.
is the server listed as full?
yes but this isnt a problem with the server being full. because i dont change menus. when the server is full and you try connect u get sent back to the main menu after a brief loading screen. mine isnt doing that. i keep trying even when the server has slots open. same result it doesnt even try to load.#
no, if the server reads as being completely full in the ui, it doesnt attempt to connect
does double clicking a server work? is this just tied to the connect button?
No that doesn't work either. Even when there are slots there is no response from the game, no attempt at loading
definitely a bug then, do you think you could report that in #723294838610722847 ?
Yeah I will do thank you for your time
absolutely, thank you for reporting it
ummm theres no way to report a hacker is there?
yea hacker on eu5
Yeah
wtf
i started recording but didnt need to as one of the stegos that was there (This guy ^^) got it all on stream
im stuck at eu 5. is there admin, who can teleport me away?
nah only devs can
dont think so, take a screenshot of your coords or copy and paste them so they can fix wherever you are stuck
good point. where should i post?
maybe bug discussion and a screenshot of the area or where you are stuck
is there a way for my friend from ireland to find na servers?
vpn
I cant seem to join any server on the QA
each time I try the game loads then sends me back to the main menu
Cant accept group invites? me and my friends cant accept eachothers invites, we are on quality testing EU6
same
how do i be a deinosuchus in isle
ya...uuuhh...is there a way for me to get a admin...in Evrima...to help me...get my head out-a a wall...under a waterfull...in the South Spawn...in the Stress Test Server NA8??
this is where I am...I'm the smaller Deino...can't move...can't do anything...AT ALL...but chat in the game's chat box...help...
π’
NVM, when I grew to Juive, I broke free.
dw
Yeah I can't join for anything on any of the QA servers, prolly because they're so full, but it's sending me back to the main menu on v 0.7.72.15. Is this normal behavior? Never tried QA before.
Yes this is normal.
anyone know a fix to change graphics settings in the stress test? I went to main menu and cant change them. When I go to change and wait the 5 sec nothing happens.
If you ahve Nvidia it messes with the settings so youve gotta change it from there.
Was the Pteranodon removed or is it just for specific servers in evrima? I can't seem to be able to play as one.
does anyone else randomly start bleeding in the stress test? itβs not jsut visual it drains my health
Hello i am always trying to join a game and for some reason it always puts me back into the main menu screen and with the same message how do i fix this (This is for the new update) and also i reinstalled 3 times restarted 2 times.
itβs not a game problem itβs because servers are full
you have to be playing on the new update
Thanks
i guess i have to try again
like how you switched to evrima, there should be a quality assurance option install that one
is na2 down?
is na7 restarting?/down??
i think they are all going down 1 by 1
update question mark pog
hmm ok
where are the NA servers?
Are all the stress servers going down? even half full ones wont allow a connect
yes they are down
is QA over? D:
oh is there? lemme restart my steam
they are back up!!
oh thank god, i thought i had to go back to being human again
lmao
NA 6 still down? Showing 0/130
i keep falling off stuff and when i hit water i die and when i hit ground i live? uhhh what
<@&401466542140817419> Hello I'm stuck as a stego in a crevice and unable to get out, could I get a /unstuck help : (
Mods cannot unstuck people, only Punch can do that if he's available.
Also use the <@&818552355796287508> tag
Here please.
im not srue if this is a glitch or somthing? but i fall from the same spot as a dif utah who is same age and die but when he galls he is fine?
.. you only need to ping punch if you wanna get unstuck and even then don't spam.
What's the situation?
Okay yeah don't use @ techsupport for that
Tech support is for help here, but being stuck is only for punch.
@ techsupport for issues here
@ Punchpacket if you're stuck if he's available
Not to sound abrasive or anything but
Kinda spells it out
The tech support role is not for resolving those types of issues
It's more for issues like being unable to launch the game, not finding servers, controls not working, etc. Issues related to the map, we can't do too much about unfortunately
"If he's available" What kind of guidance is that? Y'all should clarify what that even means. What so does he just say hey I'm here in blast? Cause according to y'all I can't ping him. Like I get that but you should update your rules to clarify instead of putting the two of them in the same rule. It makes it vague. But it's w/e not a big deal, I'll just make a new character and delete the requests.
You can 100% ping Punch, you just shouldn't spam tag him
For reference, see rule 1.
Yea, I tagged him once. Maybe you are just being diligent in explaining the rules of tagging and not speaking to a specific person, but I get it lol.
Force of habit I guess, you'd be surprised how many people think tagging someone 800 times makes them magically return to their computer
Also, if you have the coordinates and maybe a screenshot of the area you're stuck in, I can try and pass that to the QA side of things so we can possibly prevent that in future updates
@cloud crow stuck on eu3 is it possible to save us? 2 stegos in 2 diff spots next to eachother
Yeah I can when I log back into that server again
@gentle spire where do i type the coordinates to get the spot patched?
If you open up your character sheet (press Insert) it should list your coords in the corner. It might actually automatically copy the coords to your clipboard if you click on them, I forget if that's a thing again
i already got the cords copied, just need to know where to paste
Just DM them to me. Send a screenshot of the spot too if you can
im going to starve before daytime, too dark to see it clearly.
I'm having trouble joining the servers where you can play the new dinos, and even now where theres lots of spaces, it just kicks me back to home screen? Is there any way to fix this?
you need the quality assurance branch
ahh okay, ill try that, thank you :D
yo I can't join official
Yeah, if it's not the QA branch your game version won't be compatible
oh
@shadow rain Need more details
how would one use this version
I mean I try and connect to official servers and I just get booted to the main screen
Which version of the game are you playing, and does it match the server you're trying to join?
evrima
We have 3 active versions of the game that are available right now, so.
swap to quality assurance if you want to play the stress test servers
How
the same way you chose evrima
ok ty guys
No worries, remember to look before you drink once you get it working 
hey why is my croc stuck at 21.167% grow?
Every time I try to join an evrima server, it does this. Can someone help?
also every time i try to switch from evrima to legacy vice versa, it makes me update the game, which takes about an hour. is that normal?
You are trying to join a version of the game you are not on.
how do i get a fish in my mouth w/ deino? cant eat it in the water?
thanks @hollow violet
np anytime
@hollow violet is there a difference in evrima and the quality assurance?
so we want to be playing on quality?
deino can't attack rest sniff or call what do I do relogging usually kills my deino
anybody know the current status of NA5? if its back up or not
yeah im playing it rn
Something going on with NA8? Says there're free slots but wont let me join
i think they all just went down
Well I can join other servers with slots, just not NA8
been at it for a while too
idk looks like theyre back but theyre all full i just got kicked .. could have been my internet though
could be
i had a deino on one of the servers but its not there anymore. i still have all of my pteras tho.
where did the deino go
so im currently stuck under the map in the water on AU2
does that mean im going to die? π
if you want to play as Deino and Ptera, plus the new map fix, you can play on the Quality Assurance branch
are you trying to join the test servers?
Yeah, trying to join the envrima NA servers when it shows 1,2,5,6+ open slots available
what game version are you on?
Steam
no, the version number, its on the main menu in the lower right
Oh let me check
So my screen was stuck sitting on loading while trying to enter a server....so I closed the game window because I couldn't do anything. Now Steam shows it's still running but it's not.
youll have to open task manager and close it, probably
It doesn't show it's up on task manager either.
do you have the detailed version open?
Not sure what that means
is this what your task manager looks like?
how do i fix the airbrakes for ptera. I searched all files for the saved folder in the isle and i dont have one
Going to restart my computer to see if that helps
you need to open the appdata folder, not the steam folder
where the hell is that usually located
thank you
Okay restarted....that fixed me being able to start the game. Now Steam says it's doing a little update...maybe that will solve the server thing.
Running version 0.6.48.29
swap to the quality assurance branch
How do I do that?
the same way you swapped to evrima, but choose quality assurance instead
Ah okay
Are there any rules in Evrima?
not on the official servers
got it
every time i tryy to join the evrima official server it kicks me out to main screen again
whats the game version number on your main menu? its in the lower right
0.6.48.29
you need to swap to the quality assurance branch to play the test servers
oh trhanks
I am having a problem where i cant actrually load up a non full server and when i load in it takes me back to the menu rinse and repeat
are you on the Quality Assurance branch?
https://gyazo.com/0c3347f2976f66d2e58bc9814becccd7
see which branch you're in
@thin oracle in the evirma -public branch
ah ok
So the main problem is i am trying to join a lobby/server thats not full and it is loading the loading screen then kicks me back to the main menu
goes back to greeting islander
and it does it everytime unless i join one that has no one in it
Same same
@gloomy mesa
@sonic basalt
#π§-evrima-troubleshooting-π§ message
how do we inv each other to teams in the test branch
2 call
@thin oracle Thanks gonna try another fix ")
all good
Hey night vision isn't working for me is it still in or did it get removed ?
removed temporarily
Ah ok thanks
hello somebody know how i can fix a fatal error its happen every time when i play envrima
i have the same think..so i don't can help you
Server restart causes complete wipe in dinosaurs growth.
For some people. I assume the issue is reloading the server shortly after?
I have a lil problem,i don't come in the new servers and get kicked out whit this messensage
maybe the servers are full
i believe AU2 has crashed
same
who do we tell?
so i have a bug where i as an adult ptera have full stam etc and cant lift off, when i hold spacebar it does nothing, just happened suddenly and now i cant fly
try rejoining the serve ri guess
Now i was trying 2 Hours and nothing
Usually that means you're either not using the proper version or someone took your spot before you were able to join. Happens to me every damn time
why cant i join a stress test server with 35 people in it?
Have you switched your betas tab to quality-assurance Quality Assurance Branch?
EU 3 just went down does this mean ill loose my progress?
i thought i had to use envirma beta?
use QA beta
ok thank you
What do i do if im stuck inside a rock? can someone help

another question, why cant i view my growth is that just a thing for qa?
Hold Shift + the 0 on your numpad
than you
is anybody in here in na4? chat is silent and i havnet found anyone
what does orange stam and stuff mean?
it means ur sick
im sorry for all of the questions lol, thank you
u ate or drank to much so u got sick but itll go back to normal
There is no global chat only local species chat.
Your stam is yellow because you overeat.
Vomiting is a 20 mins debuff.
I experience severe fps drops and stuttering in evrima... Legacy is relatively okay and other games perfectly fine. But it's unplayable in evrima. No matter what I do, if I'm idle or I walk/run, I have fps drops and stuttering that last 10-15 seconds every minute or so. Since all other games work fine I don't think my computer is the problem... What should I do to fix that?
Hello! Does anyone know why the graphic settings don't save in evrima on qa branch? they put themselves on epic even though i put them on low. thank you!
When EU9 back ?
anyone got all timers when you pick spawn area stuck at 0 and cant spawn anywhere with deino suchos?
Fix ur game
same problem here
It's been 2 hours since BR2 is off while BR1, BR3 and BR4 are up, what happened???? I grew a strgo for 5 hours now I can't play with it
It's a bug they are looking into , it will possibly be fixed when the official update releases. Right now best thing you could to is to relogg and it might fix that problem. @wind vessel @spare hare
i tried reconnect but the problem not fixed
i need help, my FPS cap is stuck at 10 and cannot be changed
hmm , try to re-open the game.
I can't join any servers even at 128/130
Been trying for almost half an hour
Also can you atleast change my name to domi instead of bomi, thanks
Excuse me, I dont think carnos fly?? What is this spawn??
Coords: -362Β 176,875, -508Β 610,156, -24Β 659,846
can anyone please help me? fps cap stuck and unchangeable at 10
yβall i need help my servers arenβt showing up in the QA branch iβve deleted it and reinstalled it and it still wonβt work
can somebody help me
sure click hide empty then they should all appear π
In QA branch, I'd like to join NA servers which have good ping, but no servers are shown other than EU servers. I've changed max ping rate but nothing got better.
what does this mean
what is happening to EU9 it has shut down for over an hour now
Hello, a few weeks ago I was trying to get into evirma but came across some issues. Somebody gave me a solution, it did not work and I lost interest. Now I am looking to play it again. the screen is oversized and is unresponsive to clicking.
Anyone know what happened to EU10
i think it might have got deleted
<@&818552355796287508> I do not know what is going on for EU9, the server has been down after crashing for over 2 hours and im afraid it got deleted and im worried about the progress of my Dino (full grown deino). I checked the pin messages before posting but i am a brain dead kid and have no clue what some of those things mean. So pretty much all im asking is: Did server EU9 get deleted? : if it did will i be able to get my dino back? :if it was not deleted when will it come back. Some of these question i can understand you might not be able to answer
#830660455487373352 to get any server news. And expect to lose your Dino a lot during the stress test.
it keeps letting me get to the screen to pick my dino then i kicks me outπ€¦πΎββοΈ
whats up with EU10, where is it?
when are the downed servers getting restarted so we can access it?
means its full and kicking u back out
I thought that might have been the problem but I tried it on a server with like fifteen slots open and I still got kicked out. The problem was I was in the wrong branch
ooo okay
What happend to the hypo injections
my escape doesnt work in evrima qa branch, is that a known problem?
THOSE OF YOU ENCOUNTERING ISSUES WITH THE ESCAPE MENU/CONTROL ISSUES
Open File Explorer from the taskbar.
Afterwards, at the bottom left of your taskbar there should be a white search bar.
Type %LOCALAPPDATA% in there and open your %LOCALAPPDATA% folder.
Search for TheIsle folder and delete it. It'll regenerate a fresh version when you relaunch the game.
yea bro I did this and it didn't work
π€
how long are servers usally down?
im not healing does anyone know the porblem
You got a total different issue.
Press F11 and afterwards go to settings and set your screen resolution m
More infos? Maybe locked health.
idk ive just been stuck at the same health for a good hour
Hey I just purchased the game: Opened it to host a map to test it and I get a blackscreen but game sounds coming through. My pc is 4 months old all brand new parts so I doubt its a hardware issue
This is a bug in Legacy #π§-legacy-troubleshooting-π§.
Restart your game and try again.
Have done so, I will try again. I do have a huge monitor ( Using a 4k tv 55inch) think thats the issue a resolution?
any idea on how to fix locked health if that is the problem
I will type in legacy ty.
There is a folder where the local hosted server are saved try to find it and delete it. And host a server again.
@gloomy turret I will try and locate it. ty
This is a game mechanic.
Everytime you get damage a portion of it locks your health. It displays trough the scars on your character. It takes a long time to heal.
I suggest you to try the new version of the game. The old version you are playing will not receive any updates and will be replaced by the new one.
Oh...so I bought the wrong one
No you just have to select the quality assurance branch in your steam beta properties.
https://gyazo.com/0c3347f2976f66d2e58bc9814becccd7
Np πΈ
@gloomy turret do you know if the official servers that are down today are gonna be fixed soon? I have a dino that I grew yesterday that I wish I could play
The devs are working on them constantly.
Look in #stress-test-announcements.
aight I'm gonna do that
@gloomy turret Alrighty, I got it all fixed however I cannot host my own via the game? Any tips for fastest way to get setup for me and a friend to try it out π
If you are playing on the QA Branch you can not host a game for now. You would have to join one of the stress test servers and meet there.
Oh alrighty, even if I pay for server hosting it isnt available yet. gotchya
Damn guess I have to keep trying to connect as it brings me back to menu as I try. Because its full hahah
Yes, as soon as the update is released you can host your own server.
All servers are constantly full there are some workaround how to join quick on YouTube.
i pretty triggered that i pretty much lost my full grown deino because of a server crash. :/ #ihateenvirma
hey can we chat here or do you want to dm?
Here is fine
I posted something in the off-topic channel that explains my issue
Evirma I think
Mkay, with the new croc right?
Yes
Go into steam.
Right click The Isle.
Hit properties
Hit Betas
Select Quality Assurance Branch
Once you do that you will be able to join servers that are the same version
ok ill do that, that is just what shows up when I look for servers to play]
Yeah that's legacy, not with the Croc.
thanks, that is not listed anywhere online. @cloud crow should post that solution in his post on steam if it isnt already there
Yup
krow what happened to EU9?
When the actual update comes out it will be better
the beta specifically has no server admin support
im prob not gonna play envirma agian till the actual update
then i will either be able to have my deino regrew because of the servers wiping (probably not) or i will just buy a deino
does anyone have a fix for these random disconnects from a server while playing?
Is it a gpu failure or a network disconnect
no clue tbh it just kicks me back to main menu
are you playing on non-stress test evrima?
since that version has known problems with server disconnects
oh ok didnt knew that
If thats a normal issue that everyone have... then it is how it is prob. lol
yea, sadly theres nothing people can do to fix it on their end, but in good news it seems entirely fixed in the stress test version
however its possible itll keep happening on unofficial servers
im about to install the quality assurance version rn. if i can find a spot on a server ill see if its better for now
so is EU9 gone forever?
Hi guys ,i can not join in the game .. my pc can not load the map . Why?
NA 1 is like unplayable its so laggy
I try on the NA 4
XIs there a way to fix not being able to call/ rest, i press the buttons and nothing happens
THOSE OF YOU ENCOUNTERING ISSUES WITH THE ESCAPE MENU/CONTROL ISSUES
Open File Explorer from the taskbar.
Afterwards, at the bottom left of your taskbar there should be a white search bar.
Type %LOCALAPPDATA% in there and open your %LOCALAPPDATA% folder.
Search for TheIsle folder and delete it. It'll regenerate a fresh version when you relaunch the game.
have you tried diff servers?
Hey guys, so after googling and trying out stuff they recommended i still cant see any servers ingame i tried every version you can download in Steam, changed Ping settings in Steam, port Forwarding, disabled Firewall and so on... Does anyone maybe have another idea or can help me i really want to play the game π¦
do you have "Hide empty" selected?
no
try clicking that and refreshing
does nothing sadly π¦
<@&818552355796287508> any ideas?
Screen shot your main menu please
got problems to find the screenshot give me a sec ^^
You can just open your game
Press this - Win+Shift+S
Drag the box over the screen and paste here
yep :/
I know you probably already tried but tick hide empty and refresh
nothing
Can you see servers from steam>view>servers?
yea there i see server
but if i click connect a small windows opens for a qucik second, opens the game but it isnt connecting to a server
Yeah it's not really working atm
okay try this
Full manual uninstall reinstall
It worked for someone else so we should try it in this case.
Delete this folder
Delete this folder
hello, i was around an 18% grown deino in a server. i got kicked out because my internet shut down but when coming back in, i was suddenly a hatchling utah. i tried hard logging, closing the game, and coming back in but it wont work. is there anything else i can do to get my deino back?
sometimes you have to quick log a few times for the dino to come back, it isnt guaranteed though
so theres a possibility i just lost all my deinos growth process?
possibly yea, the servers have been having problems saving data. its being looked into
is there way to unstuck when stuck on rock as utah
nope, but you can try pouncing to maybe get yourself unstuck
i tried that, didnt work, seems like this rock likes to eat utahs
Hi every time i try and join an EU server it makes me join the same Asian server every time is there a way to fix this ??
legacy has issues with that currently, i dont think theres a fix
can anyone explain how to fix this my use button "E" has been glitched on the game it wont do the full animation and i tried to delete my save data and uninstall my game multiple times and my "E" wont fix itself even tried to change the key. And it all started when i switched from quality assurance to legacy.
im getting the group is full bug even though their is only one person?
are you a deino?
yes
deino group maximum is 2
is eu9 down?
Me and a friend are on a server, out of curiousity when does the character menu option become available?
Is it when we grow?
Press Insert to open it.
gotchya
I had this same issue. Did all of that but didn't work. Tried re-uninstalling, have yet to see if it'll work.
Yeah make sure you go through all the "cannot see servers" fixes
Did that one as well
Is the new update in the Public Branch? None of the new Dinos are there? Just Utah/Carno and the 4 herbs
Thanks, but none of those servers are showing up either. Is it in the public branch or a different beta?
a different beta, swap to quality assurance
absolutely, have fun!
hellpl
so i think my server crashed and now i canβt see any of the other servers
I cant change my textures on quality assurance any fixes for this?
check pins
thanks
hey for the quality assurance servers i can't see any of the EU ones - anyways to fix this?
I can see NA thats it.
i cannot connect to any server that are at 128/130 or 127/130, badluck or trouble?
bad luck most likely, whats the version number on your main menu?
0.6.48.29
you need to swap to the quality assurance branch
i cant jump? or fly as a petra?
can deino not grab on land? it has the animation but i tested it with a croc and could only grab it in water ont matter where i was on land
it can grab on land but the range is super short
can hypsis climb tress?
i was litteraly pushing the hit box of the croc
they can jump into trees but they cant climb
*trees
what were you trying to grab?
k thx
a croc
how big was it compared to you?
we tested it i could grab him when i came from water just not matter where i was on land i could not
ah yea
the hitboxes are a bit weird for all of the attacks
i think theyre being looked into
are they going ot make it so alt btie as croc hits bhind it and not to the side?
that hit box is super wierd like the rest as well
im not sure
Does anyone know how to fix the spawn timer when itβs stuck at 0?
i dont think there is a fix, sorry
Ok
you can only join the test servers when on the qa branch, and theyre almost always full
yep, just means the test servers are full
yup
are they going to fix fall damg? i mean rn as deino you can fall 1 foot into water and die
Yes
Any fix for respawn timer stuck at 0?
Hello people, I cant get into BR servers, it says 120/130 and it kicks me out to main screen everytime, I can get in into other servers no problem tho
First time that happened to me, maybe its normal and I need to keep trying
whats the game version number on your main menu?
0.6.48.29
When I switch back to non beta I canβt log out or access chat or night vision. I have tried reinstalling 3 times.
This should help:
Open File Explorer from the taskbar.
Afterwards, at the bottom left of your taskbar there should be a white search bar.
Type %LOCALAPPDATA% in there and open your %LOCALAPPDATA% folder.
Search for TheIsle folder and delete it. It'll regenerate a fresh version when you relaunch the game.
You need to switch the branch to QA Branch to be able to join the stress test servers.
Iβll try it and let you know
FFS Im an idiot, thanks you are right!!
I installed the wrong one
anyone have issues with not being able to map buttons in game?
in the qa servers my escape menu doesn't show up is it binded to escape or is it rebinded to something else?
Did EU10 get deleted
THOSE OF YOU ENCOUNTERING ISSUES WITH THE ESCAPE MENU/CONTROL ISSUES
Open File Explorer from the taskbar.
Afterwards, at the bottom left of your taskbar there should be a white search bar.
Type %LOCALAPPDATA% in there and open your %LOCALAPPDATA% folder.
Search for TheIsle folder and delete it. It'll regenerate a fresh version when you relaunch the game.
eu8 down?
as utah you take less fall damg the bigger you are right?
seems like it, at least laggy af
when is na3 coming back up
anyone else having major issues with lag on these servers
my utah us glitched and cant jump
and poucning at ground wont work and i cant escpae where i am without jumping and im low food
wait is server na2 down?
i crashed
ok i call bs this is so wrong when the servers got restarted and i came back on i was at menu and my utah had died!
I have a problem... It seems I can't press esc it does nothing when I'm in game, and when I play as the pteranodon I can't slow down I've tried pressing z but nothing happens
every time i grow a dino wether its a 1 and a half hour utah or 5 hour deino if i come back to server after a while or after a restart i lose the dino!!!
the fix is pinned in here
cant a admin or somthing fix this! or give the dino back i have lost 4 utahs 3 deino to just it being gone when i come backor restarts
theres no admins on the test servers
well the fix never works and same with this time
deleting the saved folder wont fix dinos being changed or lost on relogging
all i want to do is play a damn deino in utah but i always lsoe them to the server
sometimes quicklogging a few times can fix it but not always
Thx a lot
well it has not worked for me once not in all the hours of dinos i have lost
how hard would it be to just make yo ukeep yyour dino i mean it has to be easyer then making a deino lunge or all the crazy programing they do
or at lest add admins to the game so if you lose hours of gaming to a glitch you can get it back
you would think that making sure the game saves your dino would come before deinos and other random stuff
expect the unexpected in stress test servers xD
that happened to me many times but once they get in in regular evrima it well not happen every so often
ugh
i have tried to join every stress test server but it just sends me straight back to menu
any ideas?
they are full thats my guess
nope 102/130 just takes me to the screen with "greetings islanders"
idk then
i had to switch to the QA version of the game
well ya
How do you drink as deinosuchus? Theres no prompt hold e to drink when i near water surface
I can't get into to any of the stress test areas even when I go to the steam connect button. Can anyone help me?
is NA4 down for everyone?
any way to get unstuck on evirma? stuck in between 3 trees
