#🔧-evrima-troubleshooting-🔧

1 messages · Page 284 of 1

cyan jetty
#

i am currently unsure if servers wiping/rolling back is fixed on restart yet

old oar
#

I cant connect to US 12 specifcally. It just says data aquisition failed. I followed pinned messages and deleted the isle folder and restarted game. in the process i lost my 60% rex; didnt know that would happen, so that sucks. but it still isnt working.

drowsy quarry
old oar
#

before it was showing the rex existing when i hovered on the server, now it doesnt though

drowsy quarry
#

dinosaurs are saved on cloud, not on files

old oar
#

I see, either way i still cant manage to connect to 12. It lets me connect to any other server tho :(

drowsy quarry
#

some servers in evrima are completely broken

old oar
#

My friend is currently in the us 12 though

drowsy quarry
#

if you have any vpn, disable it, if the server is full, wait so it gets more than 5 free slots

cloud crow
weak nest
#

If you are getting the ''Plugin 'ExampleDeviceProfileSelector' failed to load'' error then reinstall your game making sure your steam installation path has been wiped clean. you can do so by following these steps bellow :

Open steam and go into your library , Right click on The Isle and select Properties.

Go into the LOCAL FILES tab and click on the ''browse local files'' options.

Once you are in there , simply delete everything. Go back into your steam library and Right click - Uninstall The Isle.

You can now download it again , and restart your computer before launching it.

cloud crow
hollow violet
#

Some people can't start the game after the update.

drifting bronze
#

Fatal error. 😛

#

Over and over.

#

RIP

proud frost
#

For some reason i restarted steam like 5 times and I havent seen it.

pliant bramble
#

it wont launch

lucid fog
#

Read up there

ancient estuary
odd bolt
#

I just restarted my computer let’s see

lucid fog
#

Look what they posted

thin oracle
#

work on linux ?

cloud crow
shrewd rain
#

what is password ?

pliant bramble
#

i already restarted computer

lethal creek
#

Data acquisition in progress continuosly

cloud crow
#

@pliant bramble Did you change your beta branch?

tulip pawn
#

its taking forever to get in a server

restive mantle
#

I'm trying to figure out how to get the update patched into our hosted server :/

tranquil ruin
#

its still not popping up

pliant bramble
#

and i click play and it says loading then it goes back to play

lucid fog
#

I am having to re install the game

pliant bramble
#

yes it says the isle evrima punch

stone sand
#

3.5gb out of 3.5 gb and it won' stop installing. :/

restive mantle
#

since it's not run through a local machine

thin oracle
#

did evrima work on linux ?

shadow ridge
#

guys you have to restart steam to get it

cloud crow
#

DM me your specs.

plain jetty
#

I keep getting 'Fatal error!'

oblique jolt
#

I downloaded but game doesn't even start once I hit play

fringe prism
#

uhhh i dont see an update.

odd bolt
#

Mine won’t show up. I’ve restarted steam and my PC

wheat crest
#

How to load into a server? It just keeps loading

turbid sluice
#

i press PLAY on steam and it doesnt boot up any window at all. and just stops

silk flint
#

I got fatal error!

short stream
#

its not an update its a beta

rugged solar
#

I had fatal error as well, I've wiped my installation folder and am redownloading now

oblique jolt
#

Same DarkOctober

narrow saddle
#

I also see no update

gilded apex
#

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000050

0x00007ff7be1b8850 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7be1b8dea TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7beafb687 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7beae8089 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7bcf68261 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7bcf60fe6 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7bcf6127a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7bcf6b17b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7bf54cb8e TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ffac9357bd4 KERNEL32.DLL!UnknownFunction []
0x00007ffacaaace51 ntdll.dll!UnknownFunction []

autumn glade
#

also a question. I noticed an Isle Dedicated Server thing in my library after the branch dropped. Discussion is read only so I don't know where else to ask about that

drifting bronze
timber schooner
#

No uodate

steady hill
#

im currently trying to start up the game it just causes steam to not respond and then it doesnt load

acoustic venture
thin oracle
#

how do i update my server so i can play on it? I cant update the map or anything please help

glossy patrol
#

I currently don't have the beta available, a beta just isn't showing up, I've restarted steam and my computer

stone sand
#

can't wait to realize my potatoe pc can't handlie evirma.

night spruce
#

getting fatal error as well

regal hornet
#

i think a lot of people are having this problem where you press play, it loads for a few seconds, and then goes back to saying ''play!''. i haven't gotten the ''Fatal error!'' message though

plain jetty
#

same exact message as succubus, just fatal error and nothing else

thin oracle
#

cant get in the isle

wheat crest
#

@acoustic venture same

safe loom
#

It’s not updating?

tranquil ruin
#

ITS STILL NOT SHOWING UP ON DOWNLOADS

earnest zinc
#

@regal hornet Same here

pliant bramble
#

it says it was too long to message punch ill send pic

thin oracle
#

@regal hornet I'm having that same problem and Idk if it's the error isssue or not

tulip sable
#

Oh jesus-

drifting bronze
#

Is it supposed to be 3GB...that seems low

grave badger
#

remember to opt into the beta for evrima through isle properties so it will pop up the update

left hinge
#

CAN I NOT TURN DOWN THE GAME? LOL

autumn glade
#

its a beta, not an update. you have to switch to the beta

thin oracle
#

anyone else getting fatal error?

cloud flax
#

it won't let me launch it. It says launching and then doesnt open anything lmao

restive mantle
#

Punch are you talking to me for the server? Or someone else?

left hinge
#

THE AUDIO SO FUCKING LOUD

errant bay
#

@regal hornet - Girlfriend having this exact issue. Windows 10.

west mantle
iron cypress
#

Yes, fatal error

solemn finch
#

3.5 gb

slow arrow
#

The game wont launch

summer yarrow
#

I don't get "fatal error" or anything like that, it just won't start.

gilded beacon
#

its uh....just launching to nothing then stopping

#

wooo

cloud crow
#

@left hinge Use your Windows Volume Mixer

tulip sable
#

I go to open up the game, but it just.. Closes itself out?

turbid sluice
#

same Kerbal

thin drum
#

It keeps automatically closing the Isle as soon as I open it

tulip sable
#

Yeah same here Nenny

short rock
#

Can't turn down graphics even lower then the settings allow : /

iron cypress
#

Where do you go after the GIF Punch?

scenic oriole
#

exiting steam through the steam tab helps
worked for me
and yall having problems cuz everyones tryna get on it

lusty zinc
#

Uh, for some reason it wont let me update it.

random bay
#

I cant Update. Restartet Steam 2 times and switched to a other account, but there is no EVRIMA anywhere

silent narwhal
#

It won't show I resetted steam

floral plume
#

Currently evrima outright isn't starting up for me, I had to download 3.54 megabytes and i've restarted my PC as well as uninstalling and installing the game

oblique jolt
#

Yeah isle closes as soon as I open, no screen

cloud crow
#

@iron cypress After the gif, your game should start updating

opal tundra
#

same, wont launch

grand sundial
#

I restarted my computer and steam and ran stream as an admin, still no update showing. :C big sad. Someone said something about changing beta?

turbid sluice
#

same. steam automatically closes the isle as soon as i press PLAY

amber raft
#

The game is not letting me in it is saying that it's opening and i can't get in

sacred ermine
#

After I click to join a server, it just sends me back to the menu

grand sierra
runic remnant
#

wont laucj

weak nest
#

If the game doesn't even boot up , it might be an issue related to vcruntime. In which case you can download this file below and extract the .dll file into your game's installation folder and try launching the game again.@summer yarrow

worldly hare
#

when i click play it doesnt do anything

thin oracle
#

wont start

regal hornet
#

@thin oracle @earnest zinc it might just be due to the sheer amount of people trying to download? @errant bay also mine is windows 10... kind of worrying

cloud crow
#

If your game isn't starting please DM me your system specifications.

idle charm
#

@grand sierra Check Pins

thin oracle
#

Don't see any servers

drifting bronze
#

THEY HAVE A WORKAROUND CHECK PINS @grand sierra

prime eagle
#

when i join a server nothing happens

lusty zinc
#

It wont let me update it.

buoyant agate
#

Get logged in to a server and immediately kicked out, then cannot rejoin ANY servers.

lilac ice
#

Fatal Error! :The UE4 TheIsle Game has Crashed

left hinge
#

thank you so much lol the game was so loud

unreal wyvern
#

I doubt this is something based with TI, but the update refuses to continue and keeps pausing itself

tranquil cradle
#

It would seem EVRIMA isn’t on downloads

errant bay
#

@regal hornet - I'm having the same issue now as well, Windows 7.

worldly marlin
#

The isle just wont start for me

full shell
thin oracle
#

running verify files now but when i press launch or play before it does nothing

urban marten
#

OPEN SPIRO SCREENSHOTS

ruby mulch
#

Can’t get into any servers

earnest zinc
#

@regal hornet Maybe just the sheer amt of people getting in lol

thin oracle
#

It just says scanning all frequencies

#

@regal hornet took me 2mins to download, so I've been done but yeah, not launching when hitting Play. Also on WIN10 here too

chrome wave
#

Why are all the servers locked?

buoyant agate
#

Stuck on "Data Acquisition In Progress" after getting kicked out

stable ember
raven axle
iron cypress
#

Still comes up with fatal error :/

proud frost
#

nice i am updating ty punch

signal thicket
#

I simply can't get into the servers, that's my only issue.

weak nest
#

@grand sierra the fix for that is pinned

shy carbon
#

I'm stuck on "Data Acquisition in Progress" for over five minutes.

idle charm
#

Check PINS in this channel to see possible fixes to your problems

umbral cargo
#

@buoyant agate same

pearl cove
#

Mine isn't launching?

gritty tide
weary quiver
#

How long do we gotta sit in "Data aquisition in progress"? its been about four-five minutes now

lusty zinc
#

Why wont let me update it?

thin oracle
worldly marlin
#

its not launching at all when hitting play

umbral cargo
thin oracle
#

are the servers working?

thorn marsh
#

what if it doesnt start up?

plain jetty
#

how do i fix Fatal Error because,,,,,,,,,

blazing perch
#

same

gilded apex
#

@gritty tide Do you have an AMD processor?

thin oracle
#

not starting

tulip sable
#

Can I DM an admin or moderator for the vcrunttime?

runic remnant
#

it wont start

thin oracle
#

Stuck at loading in the server

regal hornet
#

@cloud crow sorry for the ping but could you dm me/ping me directions to find system specifications? or is that just the kind of system you have (windows 10 etc)

grand sundial
#

the beta isnt an option for me, even after restarting everything

thin oracle
#

when i try to open the game, it just doesnt start

autumn oar
#

everyone chill it's prbly just a minor issue

twin flume
#

i dont even see the update for it

tough dawn
#

Why cant i click on Audio and setting ? it just doesnt let me in

lethal creek
#

trouble getting into servers

hardy oasis
#

Look in the pins to fix the fatal error

grand sierra
#

Where do I put the vcruntime?

tranquil cradle
#

Bruh it’s. It updating

gritty tide
#

@gilded apex not sure, why?

dapper tartan
#

I can't join servers

cloud crow
vague topaz
autumn glade
#

Still wondering about the Dedicated server thing that showed up for me in my library

chrome wave
#

cant join servers

safe zinc
tall creek
#

Evrima crashes before opening for me

quasi tundra
#

Damn calm down, they need time to fix it.

blazing perch
thin oracle
#

9,5 gb update ????

gilded apex
#

@gritty tide Just wondering, because I had the same issue

feral onyx
#

can join servers

rapid sigil
#

Any time i click play
It doesnt open
ive restarted my pc, steam, etc
Dont work

safe zinc
silk flint
#

@weak nest Where does that file go to?

strange flint
#

i can't launch evrima, it just stops launching it on steam

celest cedar
#

i am updating the 2nd update thank you

thin oracle
#

how do you download?

lament heath
#

If you are getting the ''Plugin 'ExampleDeviceProfileSelector' failed to load'' error then reinstall your game making sure your steam installation path has been wiped clean. you can do so by following these steps bellow :

Open steam and go into your library , Right click on The Isle and select Properties.

Go into the LOCAL FILES tab and click on the ''browse local files'' options.

Once you are in there , simply delete everything. Go back into your steam library and Right click - Uninstall The Isle.

You can now download it again , and restart your computer before launching it.

errant bay
#

Has anyone tried uninstalling both versions prior to installing the new one?

buoyant agate
#

Stuck on "Data Acquisition In Progress"

gilded apex
#

@safe zinc Do you have an AMD processor ?

grand hedge
#

I joined a server and I spawned in then got kicked back to main menu wtf

thin oracle
#

Yeah.. I can't open it. It just stops working..

leaden fulcrum
#

i hit play on steam it says starting then nothing

covert nexus
#

None of the servers are loading in.

vagrant ledge
#

This isn't even a release it's a beta

steel echo
#

The beta isn’t even showing up under the properties, I restarted steam and my laptop multiple times

cloud crow
#

@vague topaz Keep in mind that there are a lot of people hitting it all at once, expect it to be delayed for some people unfortunately.

autumn glade
raven axle
weak nest
#

@silk flint in your game installation folder

amber raft
#

i can't launch evrima, it just stops launching it on steam
@strange flint same here idk what the problem is

hushed folio
#

Mine is updated but when i try to open it it doesnt open

safe zinc
#

@gilded apex no intel

lament heath
#

If you are getting the ''Plugin 'ExampleDeviceProfileSelector' failed to load'' error then reinstall your game making sure your steam installation path has been wiped clean. you can do so by following these steps bellow :

Open steam and go into your library , Right click on The Isle and select Properties.

Go into the LOCAL FILES tab and click on the ''browse local files'' options.

Once you are in there , simply delete everything. Go back into your steam library and Right click - Uninstall The Isle.

You can now download it again , and restart your computer before launching it.

proud basin
#

i can't open the game

simple vector
#

i cant open the the game itself

proud frost
#

It still wont update even after i did the gif

tough scaffold
#

im not getting any error, im just only able to play the old version. i dont see any way to update or anything

stuck cypress
#

mine was only 3.5gb.......

strange flint
#

same

zenith sparrow
#

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000050

0x00007ff7d6ef8850 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7d6ef8dea TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7d783b687 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7d7828089 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7d5ca8261 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7d5ca0fe6 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7d5ca127a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7d5cab17b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7d828cb8e TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ffeb7ce6fd4 KERNEL32.DLL!UnknownFunction []
0x00007ffeb867cec1 ntdll.dll!UnknownFunction []

timber forum
#

Can't open the game

silk flint
#

Just like in the isle folder? not a sub folder?

lament heath
#

If you are getting the ''Plugin 'ExampleDeviceProfileSelector' failed to load'' error then reinstall your game making sure your steam installation path has been wiped clean. you can do so by following these steps bellow :

Open steam and go into your library , Right click on The Isle and select Properties.

Go into the LOCAL FILES tab and click on the ''browse local files'' options.

Once you are in there , simply delete everything. Go back into your steam library and Right click - Uninstall The Isle.

You can now download it again , and restart your computer before launching it.

tough dawn
#

Why cant i click on Audio and setting ? it just doesnt let me in. anyone know why ?

gritty tide
barren cosmos
#

Won't start up, I'm going to try restarting again

thin oracle
#

@hushed folio Mine too. It starts running but then stops??

grand sierra
#

Jesus .-.

dapper tartan
#

When your servers are so swamped that your own users denial of service themselvers.

lilac ice
#

how do i paste send u my specs punch?

kindred plover
#

@weak nest I love you. It helped.

austere hill
#

Cant open the game itself

nocturne atlas
#

I CAN'T START THE GAME
AAAAAAAAAAAAAA

autumn glade
#

ahh this chat is going so fast

tulip violet
#

Im stuck on the loading screen

echo prairie
#

I couldnt open it either had to uninstall the game and reinstall hopefully this works

weak nest
#

@silk flint yup just in the folder

thin oracle
buoyant pulsar
#

my data acquisition won't finish, and the apollo core keeps going offline help

ancient bolt
#

i'm getting the same crash.

tranquil cradle
#

I think steam is down for

tulip pawn
#

cant get into a server, it either takes me back to the menu screen or just continues to load

sacred lantern
#

Can't even open the game. It just stops

thin oracle
#

I havnt even got the update

brittle crypt
#

One message removed from a suspended account.

austere hill
#

I wont start up it'll close off itself

fast slate
#

oh god they fucked up hahaah

thin oracle
#

im not getting any error, im just only able to play the old version. i dont see any way to update or anything
@tough scaffold same

#

I'm stuck in a black screen

wheat stag
#

Question: Is it supposed to go to the dino select screen first and then go to server select?

iron cypress
#

Can everyone just calm down, jesus, one at at time.

shy carbon
#

Still stuck on "Data Acquisition in Progress"

woeful parcel
#

Poor admins

astral pond
#

I get Fatal error aswell

peak skiff
#

I'm not even getting error crashes, it says "Launching" then nothing happens

sage ice
#

It wont let me launch it

viral badger
#

same

visual thunder
#

A friend shows as update v 1.53, mine shows as 0.4??

rigid merlin
#

My one start running but just stop

vagrant kestrel
#

I cant even launch the game ;-;

desert blaze
#

game is stuck uploading but i have 500 gb of space

willow axle
#

I have tried multiple times the game won't start up!

thin oracle
#

Big oof

hallow bluff
#

Stuck on "Data Acquisition in Progress"

vagrant anvil
lilac bridge
#

It won't even launch the game for me

rigid merlin
#

Same

wooden zodiac
#

When Evrima won't even open rip

weak nest
#

@peak skiff look at the pins

slate mesa
#

Its not loading any servers.

dapper tartan
#

no data acquisition.

lament heath
#

@vagrant anvil If you are getting the ''Plugin 'ExampleDeviceProfileSelector' failed to load'' error then reinstall your game making sure your steam installation path has been wiped clean. you can do so by following these steps bellow :

Open steam and go into your library , Right click on The Isle and select Properties.

Go into the LOCAL FILES tab and click on the ''browse local files'' options.

Once you are in there , simply delete everything. Go back into your steam library and Right click - Uninstall The Isle.

You can now download it again , and restart your computer before launching it.

unreal wyvern
#

Steam refuses to continue downloading?

thin oracle
#

cant startttt

glacial surge
#

data acquisition in progress...stuck there for last 4 min

jolly geyser
#

hoes are mad

barren cosmos
#

they did say they were still setting up additional settings

hushed folio
#

yeah@thin oracle

hollow timber
#

When i hit enter on Steam it looks like its booting up, then goes to play again.

cloud crow
#

Just putting a temporary slowmode otherwise it's going to be impossible for us to help you all

true shuttle
#

😔

atomic mountain
#

Unable to enter Windowed mode

fringe prism
#

me still trying to get the update 👁️ 👄 👁️

spark sonnet
#

anyone else have the access is denied.(0x5(?

chrome wave
#

Cant load into a server?

subtle apex
#

I've restarted steam 3 times, and I still can't download EVRIMA

frigid ivy
#

I was able to join the german one on accident but none of the other servers are loading

next meadow
#

I cant start the game lol

harsh pier
#

its stuck on scanning all frequencies for me

blazing perch
#

help me with fatal error please

thin oracle
#

how we get in?

summer sandal
ancient bolt
#

so we need to reinstall the isle if we're getting the plugin crash? @cloud crow

fast slate
#

yeah its all the same problem it wont launch

jade rain
#

im getting the fatal error thing too oof

fallen garnet
strange flint
#

i'm unable to fully launch the isle

tulip pawn
#

im unable to get into a server, it just continues to load

nocturne belfry
#

i press play and goes to launch and then doesn't launch just cycles through the same thing over and over..

grand sierra
#

Can anyone help me find the installation file for my Isle?

buoyant pulsar
#

same

wispy zinc
#

It's not opening the game once I click play..

ionic comet
#

im stuck in the data acusation thing

gloomy geode
#

It crashes when I start the game

sage ice
#

I cant start the game

copper scarab
#

i'm stuck on data acquisition screen

wild matrix
#

What about verifying the integrity of game files?

plain jetty
#

Stuck on fatal error, restarted steam and still nothing

tulip violet
#

Im stuck on data acquisition

crude spruce
dense bloom
#

thank you so much Paco! :D

high cosmos
#

F

thorny island
#

Im assuming being stuck with the server loading is because of the sheer amount of people? Though idk

lapis belfry
#

The game isn't launching

worldly marlin
#

The isle just wont start, says its running then nothing

still vault
#

idk how to get past data aquisition

placid hatch
#

the whole game is a bug

rain hazel
#

The game doesn't open

short stream
#

its not an update its in ur properties and betas

crude viper
#

F

lusty zinc
#

I have that same thing

fluid igloo
#

Stuck on scanning frequencies

full niche
thin oracle
left hinge
#

cant change my resolution and it seems to be stuck on a low res i have 1440p monitor

sterile pumice
#

My game isn't launching eitehr

small folio
#

I can't get into the beta. I restarted my system and steam twice. I only have "none - opt out of all beta programs" as the only option. Again I have restartedsteam and my system twice.

pastel bolt
#

How can i still play the game?

woeful parcel
#

I’m sure most of the problems are because so many people are going on at once😂

coarse palm
#

Fatal error For Me ;-;

willow hedge
#

Game wont launch

grand sundial
#

Alot of people are just repeating stuff that's already been answered so people with new problems can't get help :C

solar roost
#

Cannot rejoin a server after leaving that same server

tough dawn
#

Why cant i click on Audio and setting ? it just doesnt let me in. anyone know why ? plus i cannot get it to go window mode ?

daring orchid
#

I updated the game perfectly fine but when I go to launch it, it says "Fatal Error"

summer patio
#

the game isn't even launching

tribal lava
#

How do you fix data acusition in progress

quasi tundra
#

We need 30 min slowmode.

pearl sandal
#

game wont launch yea

civic arrow
#

Cant even launch the game anymore

lime steeple
#

FATAL ERRORR ERROR

devout lily
#

Oookay, trying to verify the game and see if it opens now, people

thin oracle
#

I am stuck on "Data Acquisition in Progress" screen as well. Gonna look at pinned posts first.

hidden kayak
#

for anyone that gets ExampleDeviceProfileSelector, there is a solution pinned already...

frosty tree
#

My game wont launch either.

crisp nova
#

yikes

rapid sigil
#

Any time i try to open the game, it just doesnt launch
Tried to restart stuff and it didnt function
Any way to fix this?

idle charm
#

@crude spruce
If you are getting the ''Plugin 'ExampleDeviceProfileSelector' failed to load'' error then reinstall your game making sure your steam installation path has been wiped clean. you can do so by following these steps bellow :

Open steam and go into your library , Right click on The Isle and select Properties.

Go into the LOCAL FILES tab and click on the ''browse local files'' options.

Once you are in there , simply delete everything. Go back into your steam library and Right click - Uninstall The Isle.

You can now download it again , and restart your computer before launching it.

carmine sand
#

Unable to join any server

cunning bear
#

good christ

slow sparrow
#

Please see the pinned solutions before posting here.

stuck cypress
#

wheres the installation folder?

stable scroll
#

Mine wont laucnh either

uneven eagle
#

Game won't launch for me

austere hill
#

Was able to change beta branch but wont start up at all. It'll start loading but then closes off itself

trim cape
#

😂

spark stump
#

i can launch my game but it as soon as i log into a server it force closes

sinful igloo
#

how to get evrima? xD

olive terrace
#

fatal error, cant even lauch

gaunt eagle
#

I cant connect to any servers xd

winter lynx
#

lol

bright forge
#

yall spamming aint gonna help

drowsy helm
#

yall realize that no one can help us if you keep flooding the chat... we all are having issues

pearl thicket
#

I cant join a server at all

narrow saddle
#

Stefan Dosen SHOW THE UPDATE

halcyon flame
#

Same here just closes after starting

slow sparrow
#

C:\Program Files (x86)\Steam\steamapps\common\The Isle @stuck cypress

plush mango
#

The property is not showing for me

weary badger
#

its not working for all of you?

vivid fiber
fringe berry
#

Cant join any Server. It either crashes the game or just loops me in infinite loading.
The tabs in the Settings dont work.
It is in the wrong language.

I though QA cleared this. This is a dumbster fire. Jesus Christ. 😦

thin oracle
#

Stop flooding.

hearty monolith
#

My game isnt updating.

runic remnant
#

where do i dm again?

lean arrow
#

I have restarted steam a few times and the new branch won’t even show up, rip

thin oracle
#

been on "scanning all frequencies" for 10 minutes

eager steppe
#

To those of you who are having issues and the game won't even launch to begin with, check the pins. The answer is there.

slow sparrow
#

@vivid fiber See pinned solution. vcruntime error.

autumn glade
#

try reinstalling the game guys

rain trellis
#

Anyone else having troubles loading into the game? I can't even start it up

proven lake
#

It's not letting me play

cold hatch
#

stuck on data Acquisition

shrewd escarp
thin oracle
silk flint
#

Who are we sending specs to?

wheat crest
slow sparrow
#

See pinned solutions. Thank you.

thin oracle
#

I am stuck loading

urban anchor
#

@weak nest where do i put the file?

terse lake
#

PINNED MESSAGES GUYS

slow sparrow
#

@urban anchor C:\Program Files (x86)\Steam\steamapps\common\The Isle

native lava
#

When i downloaded and updated my game it won't open at all

quaint saffron
#

my update is stuck at 100%

signal dragon
#

@wheat crest same here

storm olive
#

See pinned solutions. Thank you.

burnt moon
#

I'm not able to press "Sound" "Game" and "Controls" in the settings window

thin oracle
patent iron
#

📌 📌 📌 📌 📌 📌 📌

marble wasp
#

Jesus read chat before posting

young bronze
#

what does a clean install mean?

thin oracle
#

cannot find my own server, my server is off of pingperfect

mossy osprey
#

I find it oddly hilarious that, at least with my installation, I am unable to adjust any settings other than graphics, assuming they applied correctly

slow sparrow
#

Uninstalling all files from C:\Program Files (x86)\Steam\steamapps\common\ is a clean install.

#

so deleting them all

thin oracle
#

@young bronze reinstall the game

cloud flax
#

Mine won't launch

slow sparrow
#

(The Isle ones)

thin oracle
#

it wont launch??????//

simple vector
#

my game opens says running but never opens

cinder kiln
#

My problem trying to join a Server and I am getting thrown into the main menu xD

slow sparrow
#

See pinned solutions if it's not launching.

uncut oyster
#

wont even launch the game 😦

slow sparrow
#

It's usually a vcruntime error.

humble spindle
#

I press play and notbinf happens

rain mist
#

anybody who didnt have the evrima in betas after restrating and has a solution?

tame rampart
#

is there going to be a hotfix for some of these

primal coyote
#

( Assuming Data Acquisition is an issue to connection to new servers? )

knotty snow
#

when i hit play it does nothing then it goes back you the play icon

rich relic
#

im stuck on data screen

hard flicker
#

@cinder kiln All the servers are locked

sacred lantern
#

I can't keep up with all the pins, everyone is typing too fast.

storm olive
waxen lotus
#

So is there an answer about not being able to get into servers? Game can launch. but servers won't work!

eternal pivot
#

That's a steam thing @quaint saffron as far as I know. Cause I get that a lot when updating most games

stray wasp
#

Doing a clean install. The game was localised for my langauge, which I dont use anywhere on steam. 3 out of 4 tabs in options didnt work, and endless loop of searching for servers.

proud frost
#

So should uninstall and reinstall

steel echo
#

The beta isn’t showing up, I only have the opt out option

maiden aspen
#

Cant see EU servers only NA and i live in EU KEK

fluid sequoia
#

GUYS CHECK THE PINNED MESSAGES UP RIGHT TO SEE IF THEYEVE ALREADY ADDRESSED YOUR ISSUE BEFORE SPAMMING

zenith sparrow
#

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000050

0x00007ff7c8988850 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c8988dea TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c92cb687 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c92b8089 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c7738261 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c7730fe6 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c773127a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c773b17b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c9d1cb8e TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ffeb7ce6fd4 KERNEL32.DLL!UnknownFunction []
0x00007ffeb867cec1 ntdll.dll!UnknownFunction []

hallow bluff
#

Is there a fix for 'Data Acquisition in Progress" happening forever? Didn't see anything in the pins

brittle crypt
#

One message removed from a suspended account.

naive hatch
#

Yeah so what do we do if we can’t get into a server?

storm olive
pine badge
#

I don't have any servers on my screen

karmic lantern
turbid cairn
#

So like, how do we join a server? lol

thin oracle
raven axle
random marsh
#

i try and join a server and is just says data aqusition in progresss

pastel anvil
#

My game has been on the screen “scanning all frequencies” for a long while now, is this just due to the amount of people trying to get in?

coral falcon
#

Everytime I press play, it says "running" and then closes without opening the actual game at ALL. How do I fix this?

I have tried:
Re-installing it
restarting my computer
Restarting Steam AND my Computer

thin oracle
#

server crashes

tranquil ruin
#

okay so the steam update isnt even updating

bronze rover
#

data aqusition

sonic cape
#

VIEW THE PINNED MESSAGES

acoustic venture
#

@tranquil ruin check pins

thin sparrow
#

They wiped the servers. The admins of your group have to set them up.

slow sparrow
#

Infinite loading screen issue is because everyone is trying to enter the server at once. Too many people.

potent aurora
#

Same abura

weak nest
#

If your steam is stuck at the download , navigate to
C:\Program Files (x86)\Steam\steamapps\downloading
And delete everything. Relaunch your download.

somber lantern
#

btw settings dont work

slow sparrow
#

You can keep trying or wait until its calmed down.

thin oracle
#

OH NO IT WON'T OPEN

#

cant get into a server i get kicks our

timber yew
#

i cannot even start the game

long imp
#

Is there something pinned on the "Data Acquisition In Progress" screen?

lilac hazel
#

when i launch the game it instantly closes

zinc pagoda
barren blade
#

Hypno, what about when you get passed data aquisiton and it boots you to main menu? same thing? 🙂

thin oracle
#

I cant start the game either

dry verge
#

I'm still waiting for the update to install because of my shit internet

slow sparrow
#

Yes.

#

Same thing.

steady onyx
#

the game isnt launching

shy carbon
#

For those who don't have EVRIMA in the betas option, make sure you have set your steam to Opt into Betas.
Steam -> Settings -> Account-> Change -> Beta Options -> "Steam Beta Update"

fickle onyx
pliant bramble
#

where do i put that file if the game just isnt launching @cloud crow

shadow ridge
#

this is mad

blazing apex
#

hello my game is not connnecting to server

thin oracle
#

I can't seem to join any servers...

outer dock
#

Cannot change the screen resolution won’t save the changes

thin oracle
#

i cant open isle!

slow sparrow
paper rivet
#

i am not able to lead servers

thin oracle
#

@spare flower pq n consigo entrar ?

oblique jolt
#

I tried the vcruntime game still doesn't boot up?

thin oracle
#

Which folder is the "installation" folder, specifically? There's several in the common section.

glad jacinth
#

New mall opening, getting 1000 people at the same time is mostly not a good idea.

Imma wait a bit for the hype wave to be calmed down to try again, thanks for giving us the update tho ! Can't wait to play it during summer ♥

thin oracle
#

I cant open up the isle, its finished downloading though, what do i do

slow sparrow
blissful wing
#

Is there a fix yet for the infinite loading? Or is that just a player-flood issue?

tranquil cradle
#

The Update won’t show up

clear shard
#

Happening to me too

thin smelt
#

joining sever redirects me back into the loading screen

warm grove
#

i've been trying to join a server for so long

viscid mountain
#

what do i do if it says fatal error.

slow sparrow
gloomy notch
#

It is normal that server EVRIMA Official NA 1 ita empty? (What NA btw?)

thin oracle
#

I can't even launch the game. when I hit launch it doesn't run

tough bison
#

yeah im still stuck on data aquisition

open trellis
#

@thin smelt me too

fresh mesa
#

Same

wild jetty
#

so is the server thing a bug? or are to many people trying at once

unreal fractal
#

Is the "Internal Team branch" only for devs? The branch where u can play hypo and quetz?

restive cairn
#

can anyone open up the isle after the update?

copper ruin
#

I'm able to get in the game, but im stuck at the "scanning all frequencies" part where its searching for servers. It just keeps searching and nothing shows up

rigid bison
#

i feel bad for devs rn omg

harsh pecan
#

Oh okay so Im not the only one stuck at the data page lol

rare comet
#

i pray for hypno
he is trying

bright hull
#

evrima is not good working

elder nimbus
#

Same Magus my game just closes after I open it any idea how to fix it?

regal hornet
#

@weak nest sorry for the ping but i saw your last pin on what to do if the game won't even boot up, sadly i'm basically a grandma at this kind of technology so if you could post like a step-by-step tutorial on how to put the vcruntime file into the isle could you post it LOL

lucid fog
#

Hypno we love you, Thank you for everything!!

zinc atlas
#

overload from the amount of people is probably causing the stuck on joining server issue

real lion
#

Bruh why wont it let me play it? it just goes from Playing it to stopped all together then says play again

stiff pivot
#

yeah

kindred loom
#

are all servers locked????

shy raven
#

Options does not work hello??

fickle onyx
#

@gloomy notch North America. Servers are setting up.

steady hill
#

how long does the game normally take to validate its taking a while

jaunty anvil
vagrant kestrel
#

@weak nest How do you extract it into your games installation folder? Can we get a tutorial for it?

young linden
#

Do we know of any fix to the data acquisition screen yet?

frozen elbow
#

doing a clean install to see if it fixes the server error

glacial oracle
#

I can't find the update option in steam itself. What am I supposed to do?

thin oracle
#

For those of you where the game won't launch upon hitting "PLAY" It's the vcruntime solution that's been pinned in the channel, just download that, go to PROPERTIES on TheIsle -> Browse local files and extract into there. Then go hit "PLAY" on TheIsle

lone pewter
flint ingot
#

@gloomy notch NA = North America, there are a lot of people trying to join in at the same time, its happening to me aswell

slow sparrow
#

There's just a heavy load on the servers. That's why it keeps loading infinitely on data acquisition.

weak nest
#

Sadly I am at work , on my phone. Can't do tutorials for now.

slow sparrow
#

Keep trying or come back later.

pine yoke
#

Same happened to me Odin

subtle mauve
#

alright bois 1 at a time you heard the man

thin oracle
#

Same

safe zinc
warm knoll
#

Yeah me too.

earnest hare
jolly inlet
#

Puts me back to main menu after trying to join

glad comet
#

I cant change graph settings

warm umbra
#

I believe from the intense amounts of people trying to get on the game at once is just overloading it lmao

drifting slate
#

where are the installation files

thin oracle
#

i can't even start up at all ?

thin drum
#

How can I find/open my Isle installation folder?

slim raft
#

Evirma won't open for me at all. Not even an error I even tried uninstalling and reinstalling the isle. I switched the beta and it downloaded Evirma I just can't open it what so ever.

vital sundial
#

I cant change graph settings
same

feral socket
#

@lone pewter check the pins theres a download u need

thin oracle
#

i cant join a server

cedar dust
#

so it takes for ever on the server scan and after it ends i only see 1 any help?

copper sluice
#

I extracted the dll file into my installation folder and I get the same fatal error

uncut vortex
#

rip i was hoping to at least look at the game before work but i guess i will have to wait till later tonight

calm marlin
#

i keep getting kicked back to main menu when trying to join a server

noble latch
#

Infinite data aquisition

worldly hare
#

@hasty drum here

exotic pelican
#

How do I change beta to EVRIMA because on the video it shows that you just select it but for my steam it's asking for a code?

civic sail
#

It finished installing and now it is reinstalling itself

errant bay
#

There is a pin with a .zip file in it containing a .dll file. That pin fixes the problem where the game doesn't boot. (Goes back to play after clicking play)

crimson dove
#

guys give it a break...everyone are well aware people are working on it chill

thin oracle
#

So data acquisition is the server right??

astral coral
#

You can access your settings from the Main Menu

primal nest
#

after updating the game press PLAY shows Preparing to start The Isle comes up goes down then goes back to PLAY button

sullen galleon
#

im stuck on data acquistion in progress, any fix right now?

blazing jasper
#

when i press play on steam, nothing happens

thin oracle
#

I'm just doing a fresh install now

uneven moat
kindred quartz
#

Anyone know exactly where the VCRUNTIME file is supposed to be dropped?

keen yacht
wooden iron
#

RIP, sorry you got this gig @slow sparrow

vestal atlas
#

If you are having a fatal error then follow the anouncement

desert blaze
#

cant join any servers

alpine helm
#

pogchamp

gilded beacon
#

yes

winter flower
#

i can't join any server they are all password protect and send me to main menu

hearty patrol
#

i cant even get into the game menu lol

thin oracle
knotty fjord
#

should we cancel the 'data acquisition in progress' when its in infinite loop or just wait as if in queue? Apologies for adding to the mess of questions.

hollow vigil
#

Is it going to be on GeForce Now?

slow sparrow
#

None of them are password protected.

thin oracle
#

i cant enter the game :(

carmine mason
#

i cant start the game

cedar stone
#

rip settings
@uneven moat
Rip my pc lol

tribal prism
#

I can't join a server, I get stuck on data something screen

slow sparrow
frosty zodiac
#

So I'm stuck on "Data Acquisition in progress" and it wont' go any further....any ideas?

thin oracle
#

It keeps on saying "Scanning all frequencies" and isn't loading ;-;

final iris
#

when will NA servers be up? i saw that it was just setting up

dark ravine
#

Not even getting a fatal error it just won’t launch

slow sparrow
#

Infinite loading screen is because servers are under heavy load.

valid pelican
#

Whoa slow down chat

native whale
#

i cannot get into ANY server

sharp bane
#

Is the not being able to open at all happening with a lot of people? @dark ravine Same

thin oracle
#

tenonto is cool looking

tranquil crater
#

How do I choose a dino that's not super boring?

cinder latch
#

data acquisition forever... any fix yet??

shadow herald
#

i have no idea how to extract it INTO the isle game file... can anyway give me a play by play plz? thank you

toxic fern
#

Completely reinstalling fresh after fatal error uninstall and clean reinstall gave me another fatal error

halcyon crown
#

how long is it taking to join servers rn?

rare halo
#

Data acquisition forever too

swift tundra
#

data acquisition forever '-'

night relic
#

hypno for that should we just leave it or go back and try to go in again?

marsh umbra
#

should we leave the infinite screeen or just let it load?

glad pike
#

evrima servers are crashing

lusty lily
#

So just patience for me as I can get in game but not join a server

west surge
#

Data acquisition forever!!

old hinge
#

how do i download the new update

crystal valley
#

So I open the game and it says “steam is prepared to launch the isle” then it says I’m on the game and then it just stops. The isle won’t even open.

pulsar tiger
#

i keep pressing play, and it wont let me

vital blaze
#

Every time I try to join a server it gets stuck on "data acquisition in progress"

thin oracle
#

I can't join any server

west mantle
#

really testing the servers now

remote quail
#

Just stuck on a "Data Acquisition In Progress" Screen when trying to join a server 😦

stoic wigeon
#

anyone know when we will get to play as anything other than utah and tenonto

cursive fractal
#

Cant join servers, stuck loading

winter wraith
#

i am trying to open The Isle but it isnt working, i tried pressing play in steam to.

vital tiger
#

Upon joining a server, it loads briefly and boots me back to the main menu

fickle onyx
fresh dagger
#

I mean we didn't have an update for a year, it was clearly supposed to the servers to have heavy load? and not just a few hundreds? Idk, will try tomorrow

thin geyser
#

we just paste the vcrunch files in the general the isle folder?

vale helm
#

servers are taking soooo long to load in

thin oracle
#

It's always the same thing tho, many people trying to get in and it's lags

frail rover
#

had to reinstall the whole game, nothing is working so far, lol

north gull
#

fatal error fix? i saw nothing in troubleshooting

pale hinge
#

just need some patience and tea oo and cookies

grizzled wolf
#

It's okay guys, the game is data acquisition now. Don't worry about it. 🙂

grave quest
#

I restarted the pc, almost loaded into the game (i saw something like a net in light blue) but then it kicked me out to the start screen again. I'l try more often but now it seems to be stuck atdata aquisition.

zinc iron
#

game won't boot up

hasty drum
#

When I click "Play" a window pops up saying "prepairing the isle" and then dissapears as if i never clicked "play" to begin with

thin oracle
#

it kicks me to the menu screen when i try to join haha

undone valve
#

put the .dll in \Steam\steamapps\common\The Isle\TheIsle\Binaries\Win64

iron cypress
#

VCruntime doesn't fix anything for the fatal error crash :/

subtle zodiac
#

Where do i put the new vcruntime file? Ive already pulled the local file up

fickle onyx
eternal walrus
#

Thank you @undone valve !!!

crimson bone
#

How do I get the game to update?

chrome frost
#

I was able to join a server and got in with no problems, however, i left the server to choose one that my friends were in, and now it keeps eternally loading servers, but I never actually get past Data Aquision 😦

merry pewter
#

I've heard lag is bad + 90% of people cant get in cause the servers cant take the amount of people joining x.x

rough cliff
#

Can't report bugs is an awesome thing. Because I can not set my Volume, or look at my Controls, good luck logging in.

nocturne atlas
#

"download this file below and extract the .dll file into your game's installation folder"

by installation folder do you mean the folder located at this file path? Tried extracting it to there and game still didn't open

native dragon
#

Data acq? welp

dapper tartan
#

"large scale QA testing be like." Also, when i click on a server i go immediately back to the home screen. Please Punchpacket save mee.

fickle onyx
thin oracle
#

if you dont have the minimum requirements to run it. Will it jsut not open

slate mesa
#

So, every time I find a server I select one with slots open and I just get "Data Acquisition In Progress" and its been sitting like this forever.

gleaming loom
#

Play button on steam wont work

timid nacelle
#

i cant join any servers

feral berry
#

Won't launch, I press play on my library and after a few seconds it just says it's not running. I reinstalled the game but it still won't work, no error message or anything, just doesn't launch.

silent cosmos
#

I've been on the Data Acquisition In Progress screen for 10 minutes... I'm going to assume that it's because everyone is trying to get in??

little bronze
#

Looks like a queuing system needs to be in place for servers

fickle onyx
hot swallow
#

I sit at "Data Acquisition in progress" when i try to join a sever...

next cloud
#

mine doesnt say there is a update

prime grotto
#

where's this .dll file supposed to go?

raw epoch
#

no i havent been able to get in

kindred onyx
#

It says data acquisition in progress do I just wait,

fickle onyx
storm olive
onyx cave
#

it wont let me join any servers

young verge
#

I press play
"launching game"
closes after a second
startup goes back to green button and have to press "play" again

slow sparrow
weary nexus
abstract canopy
#

the people who are having trouble with infinite join times, you may just have to bite the bullet and wait for later, when any less than literally everyone all at once is trying to join the game lmao

woven parcel
slow sparrow
opaque epoch
#

still fatal error after the fix in pinned troubleshooting

slow sparrow
glacial tundra
proven harness
#

I sit at "Data Acquisition in progress" when i try to join a sever...
@hot swallow - yeh a lot of us are, its heavy strain on the servers

royal escarp
teal haven
tight crown
lusty zinc
#

It keeps on crashing, i downloaded the file. And thats why its kicking me. This is making me pissed. How am i supposed to fix this?

polar quarry
#

I can’t join a server

thin oracle
#

It doesn't matter what server I try to join, still getting the data acquisition in progress forever. Is there an actual fix or just everything on overload at the moment for this problem?

fervent oracle
#

how do we fix data aqcusition sheet

unborn dragon
#

Bruh did none of you watch Anthomnia’s vid? It’s not gonna have certain stuff yet. Did y’all read the messages because it even says so too. Listen to the devs. They know what they’re talking about. Stop blowing it up. #pinned-troubleshooting Check it before you ask please.

late rock
#

It doesnt even show as if there has been an update...

stuck harbor
#

can't join any servers bruh

left hinge
#

My game is stuck in a shitty resolution and looks bad quality compared to what i usually see cuz i have a 1440p monitor. Also when i join all the server i get sent to main menu

last star
#

I cant go into settings, why is that?

carmine sand
#

what about "Sanning all Frequencies" ?

grand sundial
#

Beta isn't showing for me even after restarting everything so I uninstalled the isle now reinstalling it to try again. Yeah the Beta/Update isnt showing for me..? any fix for this I keep seeing fix for everything but this.

mortal hawk
#

do i wait for the joining server screen or do i keep press back and try again?

dire echo
#

cant load the entire game

cloud crow
slow sparrow
#

@royal escarp Try set max pings higher on Steam (Google it)

obsidian cosmos
#

I updated my game, went to click play and it never opened :(

sharp pivot
#

where is the branch to switch?

calm crag
#

cant load into a server?

tulip violet
#

When there is an infinite loading, should we exit and try again or just let it load?

pure marsh
#

idea: copy down the #pinned-troubleshooting and literally copy and paste whenever someone asks something that they need to go there for bc dang this is chaotic

modern prism
#

Can't join servers

fickle onyx
#

@carmine sand Scanning all frequencies is a fancy searching feature. If it doesn't load anything, try restarting the game entirely.

amber raft
#

I can't open up my game it says its launching but it never does

idle charm
#

ABOVE THIS CHANNEL, IN THE CATEGORY "Bugs & Troubleshooting" - SEE #pinned-troubleshooting for possible fixes to your guys problems!
Remember, your developers, admin / moderator team are working hard on helping everyone that is having issues. Please be kind while reporting things. There are a lot of people trying to play and get on right now, you may not get in till later on - keep trying.

signal flicker
#

@late rock Quit steam and relaunch it.

earnest shale
#

I'm stuck on data acquisition in progress

unique drum
#

the game wont open

sand owl
#

@thin oracle Ty so much that helped.

quasi tundra
#

Read what devs and mods are writing and stop spaming.

dim dune
#

i cant play the game, it keeps going from running to play

proven lake
#

It's closing as soon as I hit "play", but it downloaded fine. Same problem

Evirma won't open for me at all. Not even an
after updating the game press PLAY shows Preparing to start The Isle comes up goes down then goes back to PLAY button
@primal nest
When I click "Play" a window pops up saying "prepairing the isle" and then dissapears as if i never clicked "play" to begin with
@hasty drum

frail edge
#

game kicks me back to menu when i try to join a server, then when i try to get back in again it will load for a few minutes and proceed to crash

rapid sigil
#

The game does not launch
I tried the thing found inside the pinned message and it didnt work

wind cargo
#

@earnest shale I'm getting stuck there too

thin oracle
#

My game updated but it’s not launching

cedar temple
#

My isle stopped launching....

round forge
#

check your settings before joining my render resolution was at 66% instead of 100

burnt moon
#

When I entered the game the lightning was extremely dark, i've seen this in anthomnia's video as well. Did nothing to make it happen, I just joined a server

wide berry
#

@junior pelican im having the same problem

quaint saffron
#

The game wont start I press play and nothing happens

tacit eagle
#

which folder exactly is considered the installation folder?

jade spear
#

I press play in steam, it goes to cancel, then stop, then back to play. Steam wont launch the game. I reset pc, I uninstalled and reinstalled and still not working

wraith dust
#

Rip devs your brains must be exploading from all the messages

merry scarab
#

its not launching

green laurel
#

My game wont launch 😦

patent vector
#

"Data Acquisition in Progress"....annnddd can't play

maiden cradle
#

Can we not change keybindings right now?

soft seal
#

how make a filter in the search ?

rain badge
#

@weak nest you are a life saver THANK YOU!

thin oracle
#

any fatal error fix yet?

runic remnant
#

when i put the file in this path C:\Program Files (x86)\Steam\steamapps\downloading it does nothing i still cant launch it o_0

halcyon grove
#

what do we do for fatal error

thin oracle
#

I'm getting stuck at server selection. I get "data acquisition in progress" and nothing happens.

cobalt summit
#

'Exampledeviceprofileselector' failed to load because cannot be found. how do I fix this?

cloud dirge
#

It's closing as soon as I hit "play", but it downloaded fine. Same problem
@proven lake same

long pewter
#

Guys can y'all please search before spamming the chat with the same thing

opal tundra
#

it worked for mee

bright grotto
#

with entering the dil file do you just stuff it there or do you need to put it inside a certain folder?

thin oracle
#

Their prob having a beer tbh and just watching all this and laughing.

#

I spawned in and immediately fell through the map

warm birch
#

Wouldn't launch, downloaded that file for vwhatever but I can't find the game file to extract it to

south loom
#

help i am just spinning in a circle and looking down 😦

thin oracle
#

i cant launch it its crashing help me pls!

rain wren
#

Got the fatal error. Downloaded the VC file and placed in folder but still getting same error

thorny island
#

yeah now im just trying to join a server lmfao

frigid oasis
#

where do we put the dll

hexed bloom
#

If anyone clicks Start Game but it doesn’t do anything, put the DLL file the devs uploaded. It fixed it for me.

thin oracle
#

So i downloaded it, and when i press play, the button turns to stop, then to play again. it wont let me play the game

spice plank
#

help! I cant join any servers 😄

plush hull
#

Fatal error?

vocal sonnet
#

I cant join any Servers :(

ashen monolith
#

Everytime i press play, it wont work

slow sparrow
opal onyx
#

I can get in the game but it does not load into servers

barren cosmos
#

try uninstalling and reinstalling The Isle if it won't launch.

lilac bridge
#

What do we do this the data acquisition thing?

red mountain
#

When I click play it just attempts to open then auto closes no errors, i re installed 3 times and did the vcruntime140 extract

slow sparrow
native lava
#

Can i have a dm on how to fix it '

fickle onyx
weary trellis
#

I cant even update my game rip

silk temple
#

So what is going to happen? are they going to take it down???

peak yarrow
#

Resolution settings stuck on 2560x1440, is there a fix?

sleek lagoon
#

oof i cant play the game. my game crashed

thin oracle
#

It’s not working

knotty jolt
#

In the beta tab Evrima is not showing up

mental flint
#

Just put it in there @bright grotto . The isle folder that’s in common folder

elfin hare
#

game wouldnt even launch so i had to uninstall and im now reinstalling help 😓😓

vestal thorn
#

Same

sturdy oxide
#

Unreal Engine keeps giving me a fatal error. You'll want to erase all files of the game in your local files and uninstall and reinstall.

south vector
#

For some reason each time I try launching it immidiatly stops and crashes for some reason

ebon hatch
#

anyone else in an endless loading screen, game runs fine for me apart from the loading screens

grave urchin
#

why can i not join a server?

carmine bloom
#

So,how connect to server? bcs I have infinity loading

thin oracle
civic arrow
#

#Fail

coral jungle
#

cant get into a server for me

snow grotto
#

Everyone calm tf down it just came out.

past orbit
#

i keep getting booted out of servers to the menu screen?

uneven eagle
#

@proven lake @cloud dirge check out the pinned post Paco made. The .dll file will help you fix that issue for you

solid carbon
#

Help, I'm trying to join servers but they appear as LOCKED, i'm clicking them and all that shows is "DATA AQUISITION IN PROGRESS" I've been on this screen for about 5 minutes now

tulip tiger
#

"Data Acquisition in Progress"....annnddd can't play
@patent vector Same

flat gust
#

No serves are letting me join, all it says is “data acquisition in progress” for an infinite amount of time

eternal pivot
#

ANYONE WHO HAS FATAL ERROR, LEARN TO READ PINNED MESSAGES_

check pinned messages for any problems before asking
#pinned-troubleshooting

leaden fulcrum
#

the fix for pushing play and nothing happening is cool unless your not good with computers

fluid igloo
#

How long should you wait on the data acquisition before retrying

sturdy bobcat
#

Well nothing works from pinned, huge disappointment I see

tulip badger
#

Ok, when extracting the .dll file, I know to go program files > steam > steamapps > common > the isle Do I just leave it in that isle folder or does it have to go somewhere more specific??

gusty stone
#

wont even let me click plau

thin oracle
#

i cannot launch my game

ocean stone
#

I cant get into the server

cloud crow
#

@thin oracle Generally a firewall issue, or just go in and out of the server list

subtle vigil
#

How do you fix this?
@thin oracle
You can't. The server's overloading.

devout cave
#

I cant see my mouse cursor in game

rustic lagoon
#

Call me stupid but idk how to get there.

young bronze
#

can we get a gif for the vcruntime thing pls?

halcyon flame
#

Tnx Pacos fix for Vcruntime fixed . i managed to boot. yet i choose dino herb or carni before even chosing server?^ meaning only 2 playable dinos?

scarlet oxide
#

is there a fix for the servers just spinning endlessly

zenith geyser
#

anyone else stuck on data aqquisition

wild matrix
nocturne belfry
#

i hit play and it cycles trough and doesn't launch

hushed folio
#

My game wont launch so I went into win64 folder and clicked it and this showed up, idk what to do

gloomy bloom
#

when i press play on steam it wont open

sonic gorge
#

@knotty jolt Sign-out and back into your steam, then force restart your steam

harsh crater
#

smae

upper delta
#

Downloaded game fine, but game runs for a second or two but then just will not open.

tribal lava
#

How long will it take to load in

austere hill
#

So I was trying to fix the problem in The Isle from the pins but then it told me the .dll wasnt found and asking to reinstall it. Do I reinstall Isle? Or do I reinstall .dll?

random wagon
#

me too

pastel jackal
#

I cant play

shrewd sleet
#

How do you break the settings men SMH

uncut pagoda
#

Same

sudden arch
#

I've been on the "Data Acquisition in Progress" screen for about 10 minutes now and idk how to fix it other than restarting the game. ( does the same thing regardless )

limpid vapor
#

having the data acquisition in progress bug here

rough escarp
#

hey, y'all-- regarding the vcruntime dll, when i'm extracting it to the isle's folder, am i just slapping it directly into the "The Isle" folder itself, or is it supposed to go into one of the subfolders?

glacial geode
uncut pond
#

SO is every server supposed to have the symbol like it has a password? I can't join any server whether it has 0 people or 100+

cunning bear
#

30 minutes in, still no update on Steam. Tried restarting, uninstalling and reinstalling, nothing.

uncut oyster
#

downloaded the thing needed for game not launching and it still isnt working, can someone dm me and help me fix plz, im a newb with files n such

cold steppe
#

I can't even open the game i

thin oracle
#

@hushed folio Look at pinned messages

rain hazel
#

The game doesn't open for me

real bridge
#

how can you find the installation folder?

maiden skiff
#

what does the instillation file look like

silk kernel
#

Mine keeps saying “Data Acquisition In Progress”??

errant stream
#

^

iron tendon
#

^

torpid moat
#

^^

fallen bobcat
#

^

covert nexus
#

^

thin oracle
#

^

gritty gorge
#

server is overloaded

scenic oak
#

^

lethal temple
#

Same

icy pecan
#

^

grizzled viper
#

^

true valve
#

^^^

devout venture
#

^

pearl sandal
#

cant join any server no matter the amount of people

thin oracle
#

Data acquisition forever!! then when done it kicks me to main menu

vernal perch
#

^

south basin
idle hare
#

stop spamming

umbral viper
#

i can't start the game

acoustic venture
strange rampart
#

@patent vector

obtuse zenith
#

Screen just says Data Acquisition In Progress

rare violet
plucky lance
#

Server keeps crashing

shadow ridge
#

MY ONLY PROBLEM IS THE INFINITE LOADING SCREEN IN THE SERVER MENU

upper ridge
pearl thicket
#

I was at a point to where i could select servers and it would just load forever lol now servers wont even pop up. How the fuck do i fix this shit bruh lmao

zinc pagoda
#

I read the stickies and I added the dll file but I'm still getting Fatal Error.

storm spade
#

I'm stuck in a loadning screen when i try enter a server.

next roost
#

my game wont launch, ive already restarting my pc, what can i try??

frigid oyster
#

i keep getting kick bnack to the loading screen

true crystal
#

It’s cause too many peopke are trying to get in at once guys

thick lantern
#

Everyone just asking the same stuff... omg. People please

bold birch
#

game wonr even launch

thin oracle
#

I need help

mystic linden
#

i cant even open isle. it just closes out

lost tangle
#

the game stops launching is that because everyone is trying to log in at the same time?

topaz plover
#

I cannot enter a server

golden cedar
#

ok the update is not event avaliable for me

verbal ridge
#

yes

strange flint
#

why is this so fucking buggy

round sierra
#

stuck on data acquisition in progress

unkempt plume
#

didnt they say they would be ready for a massive amount of people? XD

sinful bramble
#

Is the lock there for anyone else beside the server name?

shy junco
#

Cannot connect to anny server
On the first try I get back to the main menu and then it just loads forever
Tried tom restart a cuple time now

vague zenith
#

I select a server but it just takes me right back to home screen

small folio
#

Hey guys, I've restarted my computer and steam multiple times. I cannot get the beta to download. It only gives me the option of "NONE - Opt out of all beta programs.". What can I do to get it to work? I've again, restarted everything twice even my PC itself.

glossy stream
#

i cant open the game

native jasper
#

Omfg lmao this chat, I am at school, is the game broken?

orchid hare
#

Got in for a moment, but things far-ish away from me seem a LITTLE blurry, is that normal?

rare basin
#

it wont launch when i click play it just stops lauching

mighty thistle
#

I can't even open the game.

ripe tundra
#

I have necer ending loading

regal hornet
#

i have the problem with the play to play in steam. i know i have to download the vcruntime .dll file but if someone could direct me (dm me) on how to extract it into the game file step-by-step that would be awesome!

thin oracle
#

Where is the initialization folder located?

#

Im also stuck on data acquistion in progress

upper willow
#

All servers are currently either full or everyone is trying to join them at the same time.

stable harness
#

you cannot enter a server because it's overloaded

tough thistle
#

I do hope we can change keys, cause i'm french and can't use wasd keys !

wanton latch
#

Anyone getting super low frames? Dosen't change when I edit my settings

iron elbow
#

I am sorry if this has been asked aldready, but do we just wasit for "scanning All Frequences"?

spark crater
#

you guys, theres hundreds of people trying to launch servers so try to understand its not gunna be perfect getting it to work

wild jetty
#

the whole isle fanbase is trying to join give your moaning a rest!

thin oracle
stuck cypress
#

@regal hornet its just the regular isle folder. steamapps>common>theisle

thin oracle
#

If you are getting the ''Plugin 'ExampleDeviceProfileSelector' failed to load'' error then reinstall your game making sure your steam installation path has been wiped clean. you can do so by following these steps bellow :

Open steam and go into your library , Right click on The Isle and
select Properties.

Go into the LOCAL FILES tab and click on the ''browse local files'' options.

Once you are in there , simply delete everything. Go back into your steam library and Right click - Uninstall The Isle.

You can now download it again , and restart your computer before launching it.
@weak nest
Did I miss something? I don't exactly understand how to do so. Can you maybe show us a tutorial?

barren bridge
#

Mine keeps saying Data Acquisition in progress and won't load

mellow radish
#

@native jasper was it ever fixed then ??

grim thicket
#

I see no servers

sleek widget
#

^

open island
#

how do you put the ddl file into the games files?????

thin oracle
#

Why is it SO BLURRY

viscid mountain
#

ok i got the file i need but plz witch folder is the intall folder i dont wanna put it into the wrong place!

gloomy geode
#

Which fix would I do for the "Fatal Error" message?

proven valve
#

why is it crashing when i join servers more than 50

willow umbra
#

im stuck on data aquistion

steady onyx
#

DATA ACQUISITION IN PROGRESS

proud wadi
cedar shell
#

people shut up

thin oracle
#

DATA ACQUISITION

storm slate
#

me too

pseudo leaf
#

Hey how do I get faster internet speed for evirma. I’m getting 3.5 MB/s

thorny fiber
#

Damn, this data sure is aquisitioning alot

slate mountain
elder thorn
#

i click on a server, and it just sits there, i cant get it

thin oracle
#

most of us

lyric creek
#

Data Acquisition too

elfin inlet
#

I press on a server and it brings me back to the menu

outer dock
#

I cant change my resolution, it wont save

thin oracle
#

I find the anger and salt that some people get from a launch v funny ngl

earnest zinc
#

@viscid mountain I just popped it into the folder, worked for me!

craggy steppe
#

even after installing the .dll file i still get a ue4 fatal error

noble latch
#

I get data acquisition in progress, then it kicks me back to the main screen with the start message, what do I do??, I already allowed firewall access

balmy basin
#

Same data acquisition

light berry
#

Someone needs to ping the Data acquisition in progress explanation

spice dust
#

I think they know about the Data acquisition guys stop spamming

viral galleon
opal berry
jolly ridge
kindred mango
#

I think my server crashed and now I have data acquisition

willow pagoda
#

mines downloaded but cnt load the game anymore

ashen arrow
#

they released the biggest update for the game ever and are not prepared for the heavy server load. its to be expected...

tulip pawn
#

i (almost) got into a server but then it just kicked me back to the main menu?

wary fossil
stoic forge
#

@elfin inlet I have that same problem

worldly marlin
#

Im just gonna call it a night and try again tomorrow. The servers are obviously overloaded which is why it says "data in progress". Cya all in a few hours!! ❤️

visual field
#

my game doesn't even start

astral harbor
#

it's crashinnnng

tranquil orbit
#

I had the same problem as another guy

ionic prairie
#

data acqusition MEME

elfin vault
#

data acquisition is cause of server overload btw

thin oracle
#

I decided to uninstall and reinstall and it keeps resuming the installation op

primal silo
#

i switched it over and it wouldn't launch. reinstalled the game and it still won't launch

thin oracle
#

Should we wait on the data acquisition screen ?

solar atlas
#

** For people who are blocked on "Data Acquisition In Progress", I think that it's certainly due to too many connection at the same time. **

thin oracle
#
I get put back to the home screen everytime
nimble forge
#

My game doesnt even start

hallow wing
#

NEW MEME

thin oracle
#

I get prompted to give permissions to my hard-drive four times, then the game refuses to run.

formal wedge
unreal wyvern
#

Where is the installation folder?

obsidian cradle
#

bruuhhhhh

cursive dawn
#

where do I even put the vcruntime file..

granite epoch
#

any suggestions? all the servers got doo doo ping, idk whats going on lmao

frail mauve
#

lol at stuck at Data loading screen on every server xD

pliant bramble
#

the data aquisition is probably just a queque i just cant even launch it

midnight zephyr
#

Is the data acquisition thing cuz of all the ppl?

rotund owl
#

mine wont update

proven gyro
thin oracle
#

whenever i press play it says 'running' then stops.. i cant even open the game

thorny nymph
#

I guess all have this problem, even me

thin oracle
#

guys i think the old isle is messing with the new isles files reinstall and try again.

wide wyvern
#

Same thing happened to me, kicked back to main menu

thin oracle
#

Same

foggy vigil
#

The issue with data aquisition is that too many people are attempting to join at the same time
there is nothing you can do but wait

hearty patrol
#

Says syncing to cloud cant even load into the game whats the fix?

uncut vortex
#

So the not being able to join any servers is just the servers being over loaded?

feral socket
#

Im stuck on "scanning all Frequencies" how do i fix that?

thin oracle
#

Mines causin fatal error soon as it begins to open

sand void
#

@cunning bear Are you right clicking the game and going to properties and opting in for the Beta?

cloud lily
turbid quail
#

how is it because too many people when it literally has 0 people.... and still does even after throwing me out

frozen elbow
#

also being kicked back to main menu, on a fresh install

willow axle
#

everyone needs to stop getting into the server at the same time

dusk cedar
#

my resolution is really bad when iam playing please help

tawdry herald
#

Anyone happends that the Server Never Loeads??

rancid sleet
#

Is anyone actually even in game

neon forge
hidden schooner
wise moon
#

getting kicked back to main menu

pine yoke
#

idk how to do this stuff

tepid fractal
#

Is it not opening for anyone else?

pallid basin
#

whenever i press play it says 'running' then stops.. i cant even open the game
I can't either

loud osprey
#

Data acquisition is because of all the people trying to connect yes, it's either just a waiting game or wait until it calms down

dark ravine
#

How do I find the installation folder for the isle ? Someone plz DM me

rustic barn
#

i restarted steam multiple times, logged out and back in and my beta opt for evrima is still not showing up

tacit comet
#

Click ok @neon forge

ionic olive
#

so im at the beta tab on my steam for the isle but im not seeing a drop down where the evrima branch is supposed to be located

limpid kettle
#

Y'all calm d o w n

slim raft
#

The game for me won't work entirely. I did everything else right, and it downloaded Evirma, but when I press play, it'll say running, and then go right back to play, like I never even click it. It won't even give me an error.

noble vessel
#

You can't change / open keybindings?

spiral forum
#

Anyone else not getting admin to work

thin oracle
#

i think servers are just crashing

restive vault
#

@turbid quail its likely displaying the servers at zero due to a bug and so many people overloading them

thin oracle
#

cant open my game
do i have to download the folders so i can play?

pearl cove
#

How do I find the Instalation folder?

summer laurel
#

I keep play now, then it says playing the isle then it stops. can someone help?

thin flame
#

which folder does the vcruntime file extract into

fair wolf
#

@slim raft same here

sweet escarp
#

The game for me won't work entirely. I did everything else right, and it downloaded Evirma, but when I press play, it'll say running, and then go right back to play, like I never even click it. It won't even give me an error.
@slim raft same

thin oracle
#

my pingperfect keeps saying status error after i do the update, anyone know what is up

gritty lantern
#

when i click play it keeps saying its running the game but then it just stops and wont let me in?

tranquil cradle
#

it doesn’t t even show The Ilse as in need of an update. And when I press play it launches the older version

summer zinc
#

I have it downloaded but it won’t open. How do I fix?

kindred hawk
#

@slim raft same

tawny crystal
#

@ionic olive Restart Steam

trail coral
#

Chaos insues.

fickle onyx
buoyant agate
#

They said it would have problems on a render any higher than 75%

tame bane
#

bro theres like over 2k people playing or waiting for it rn

clear shard
#

How to you fix locked servers?

trim maple
#

Can someone DM me on how to do the .dll file thing?

ashen quiver
#

My game wont even open after the update, how do i fix?

tardy harness
#

Can't load into servers 😔

hearty pewter
#

wish there were more servers

shadow herald
#

@broken pythons i have Extracted the file tht you said to Extract, but i have no idea how to paste it into the Isle folder. How do i do tht?