🔧-evrima-troubleshooting-🔧

[brisk escarp]

Can anyone help? thats my error code;Fatal error: [File:C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1015]
Payload->Queue.D3DCommandQueue->GetClockCalibration(&LocalTiming->GPUTimestamp, &LocalTiming->CPUTimestamp) failed
at C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:907
with error E_FAIL

0x00007ff7c79779fb TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c798224a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c794d0ab TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c795180c TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c795a13f TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c5d3f427 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c5d3f1c9 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ffcfa90e8d7 KERNEL32.DLL!UnknownFunction []

Crash in runnable thread RHISubmissionThread

[drowsy quarry]

that error means youre not running the game with a dedicated graphics card, which is the minimum requirement

[brisk escarp]

alr so I should buy a better?

[drowsy quarry]

if it fits your pc and is compatible with your components, yes

[brisk escarp]

Whats the minimum?

Because in Old days I runned the game

[drowsy quarry]

i would already recommend a RX 7600, RTX 3060 12gb, RTX 4060, RTX 5060 or arc B580

[brisk escarp]

okay thanks 😛

[weak jacinth]

uhhh

[vivid plover]

hello evrima eu 3 loading assets and stuck like that any help
?????

[shell lion]

How do I get the "Data Acquisition Failed" to stop happening when trying to join a server?

[mint gate]

i currently have this on every server and havent been able to play for months 🙁 hope you get it sorted

[royal robin]

Does this to me run forward and press x to flick your night vision on and off

[shy niche]

Has anyone figured out a solution for "Data Acquisition Failed"? Never used to happen now it's all the time.

[brave stag]

same issue for me

[drowsy quarry]

99% of the time means server is full

[drowsy quarry]

make sure to delete anything written in the game's launch option

[royal robin]

When I get ‘data acquisition fail’ it happens after i safelog, my dino will disappear sometimes, and I cant get back in. After that I’ll never be able to join the server again until it magically fixes and the same dino either will be there or wont. Even after several re-starts.

[indigo sand]

Anyone stuck on loading assets ?

[shy niche]

thanks i can get into PP, and the officials are indeed "close" to full according to the menu.

[drowsy quarry]

make sure to delete anything written in the game's launch option

[drowsy quarry]

are your dinos prime elders

[royal robin]

No

[drowsy quarry]

cool, not related then

[indigo sand]

I’ve done that nothing was their

Cleared the local app satay folder the config

Reinstalled checked file integrity

[drowsy quarry]

this could be a ghost ban, like i call it

[indigo sand]

I don’t do anything that would get me banned

[drowsy quarry]

to make sure this is the issue, you either need a new Steam acc or give your steam acc to another person

with a new acc, you test the game again and very likely it will work fine
lending you acc to another person will likely block the game like it's doing right now, even on their new machine

or, if it works for them, then the problem is in your pc/network

[short elbow]

Anyone know the fix for it saying anti cheat not downloaded ive tried redownloading multiple times

[winter python]

Check the pinned messages

[young drum]

are people still having the infinite loading bug

[short elbow]

tried that fix a few times as well

[winter python]

Which did you try?

[slate vector]

I am having the data acquisition failed thing on every US server does anyone know how to fix it? Or do I literally just have to wait for it to fix itself.

[short elbow]

Uninstalling and verifying integrity and running thebinstall script on its own but when i try to open it whatever is trying to open instantly vloses

[drowsy quarry]

download vrchat, run it once, close it, open the isle

[drowsy quarry]

choose a server that is not so full

[short elbow]

Just got it working after restarting pc and repeating thebpinned step again wondering if ark messed w it at all. cause it started when i got ark

[rare thistle]

cant load into a server

[drowsy quarry]

why

[strong summit]

i love data acquisition failed message

[carmine pasture]

@strong summit #🔧-evrima-troubleshooting-🔧 message

[strong summit]

thanks.

[strong summit]

welp didnt work

[brazen juniper]

lost my saved data anyway to get it back?

[drowsy quarry]

how so

[drowsy quarry]

servers are full, choose another

[strong summit]

i have.. selected Empty servers

[drowsy quarry]

how empty

some servers are simply dead, they usually show -1000 ping for me

[strong summit]

US6 shows 80ping 0 players. But i checked with all US Servers none work

US 9 and 11 shows -1000 ping

[drowsy quarry]

US are the worst

i absolutely never had issues with joining EU servers

[strong summit]

well either US with low ping or High ping in EU and AU

[drowsy quarry]

i would rather high ping and stable

[brazen juniper]

logged in and it didnt put me back where i was, made me start fresh. tired a few things to get it back, but its like it got deleted

[drowsy quarry]

what dinosaur were you

[brazen juniper]

croc at like 90%

[shy niche]

this does track. eu connected immediately. US gives data acquisition fail, every single one of them. Not sure it's tied to being full as many us servers are showing 113/115 for example. they are high pop but not full. when i try to join a full server it just doesn't do anything. if i join a server that fills after i click join, it kicks back to menu saying server full.

[drowsy quarry]

servers are not displaying full capacity because they're changing too fast and can't keep up

[drowsy quarry]

prime or frail

[brazen juniper]

dont think i was prime

[crisp mango]

same thing just happened with me with my trike at like 50%

[brazen juniper]

im fairly new didnt know if this was a thing or not.

[drowsy quarry]

remember the weight?

if it was like >10ton you were prime

[brazen juniper]

8.3 or so

[drowsy quarry]

nah, frail

[crisp mango]

is there any way to fix this bug and get the dino back or is it just what it is?

[brave stag]

i would pay more for them to fix the servers

i only have 1 day off and i cant get in any OS

[prime flume]

do yk why this random happend?

and it said somthing about steam being down

[gentle lotus]

I cant get on any server and my friend is able to... 😭

[prime flume]

you having the smae prob?

[outer hedge]

same

[low pulsar]

Same here

[glossy nest]

same here

Restarted steam, the isle, and computer. Same issue still.

[prime flume]

yeah same

[drifting girder]

Steam subsystem failure yep

[glossy nest]

All servers, not just one. But the servers pops are growing? So people are able to join, just some arent?

[prime flume]

yeah thats wha it looks like rn

[hasty canyon]

same i get this and i also get this when i try to join on unofficial servers, i can join officials but idk

i uninstalled and reinstalled too

[prime flume]

yeah i think its the isle servers rn

[glossy nest]

probably bungulators spamming join

[hasty canyon]

i think it is servers, unofficial server has spots goes 175/180 and i get close to connecting but that still pops up

[prime flume]

i got in

[hasty canyon]

imma try again later

[patent nymph]

Lots of people having issues too huh?

[shy niche]

Yeah I just gave up. All US officials are impossible to join, so...

[patent nymph]

I keep getting data acquisition failed. Ive re-downloaded it, restarted my steam and game, my rig. Idk

[desert anchor]

usually that means the server is full/there are too many people spamming to get in.

could try another server or an unofficial.

[wispy plaza]

I'm having some problems, if anyone is able to help. I bought the game a few hours ago.

When I played pterodon, I spawned at water access, and I literally could not find a single fish anywhere. I starved to death twice.

I then created a deinosuches and wasn't able to drink, despite getting the prompt for it. I also could not find any food anywhere near water access. Finally, I could not see underwater despite youtube guides showing that they could.

Now I'm playing a pachy and I've walked up to multiple alpha/gamma points, but despite nearly breaking my E key holding it down, my dino won't eat. Also, I'm just south of Northern Jungle and it's literally pitch black at nighttime. Pressing N for night vision does nothing. I'm about to starve to death again

[pearl finch]

Why can't my irl friend find the isle on steam??

[desert anchor]

x for night vision.

for help with other mechanics try watching some of these:
https://youtube.com/playlist?list=PLdvqZdnB0LRXw2S_uSlgjno_i8bE1LbIn&si=Qgu9u8TCQlIvTlU_

[desert anchor]

if they have parental controls or certain things blocked on their steam account they may not be able to see it

[pearl finch]

He shouldn't i mean hes had the account for years and has no trouble finding other games

Is there anything that omits like game previews or something?

[desert anchor]

like game ratings maybe? stuff with gore etc?

[desert anchor]

can you send them a link to the steam page

[pearl finch]

I did he said it gave him an error message

[winter python]

What's the message?

[desert anchor]

what did the message say

[lapis gale]

Data acquisition failed.

What to do when u see this message?

[drowsy quarry]

99% means server is full

[lapis gale]

Ok Thxs

[drowsy quarry]

maybe this? XD

[desert anchor]

probably

[dusk drift]

any one else have no sound?

[pearl finch]

thank you for trying to help earlier we figured it out... his steam just needed un/reinstalled for some reason it fixed it. i appreciate you.

[thin oasis]

Hello i have an issue with a player in game on official US 1 how do i get this taking care off. i also have discord messages from him as well

<@&933486433342222376> ^

[errant fractal]

DM me with the screenshot of the messages

[humble locust]

what does this mean?

[bold bluff]

ive just brought a server and installed evrima and now im getting this issue in the picture or "Data Acquisition Failed". any ideas on how to fix this as im able to join other servers fine

[eternal pivot]

You may be using an Integrated GPU which wont work with this game, it requires a Dedicate GPU that has had its Driver fully updated

[eternal pivot]

Drop the question in here https://discord.com/channels/401464048610312193/401466217744957460

[lilac ridge]

this comees up evrytime i try and play

[prisma owl]

Sounds like your GPU doesn't support DX12. Integrated GPU?

[willow hamlet]

when i try and join the servers it says data acquisition failed. Can anyone help?

[atomic shale]

Hello! I just got this game last night. I had some issues joining server which seems to be a common thing at the moment. But when I did join with my 2 other friends, my mic in discord would cut out and not work at all. Once out of the game either at the main menu or on my second page, it would work fine. Just while in game it would not work. Any thoughts?

[drowsy quarry]

seems like your system got stressed and decided to prioritize the game

[drowsy quarry]

open task manager
performance
click GPU

show me

[atomic shale]

Which is odd cause this is the only game I have issues with. I did run discord as admin and no dice.
Been googling things to see what can help. I dont have the newest PC but still good/okay

[drowsy quarry]

disable noise suppression

[atomic shale]

I did do that last night and no luck but did disable this just now to see

Also made sure discord, Windows, BIOS, Headset etc all up to date. SFC and DISM scans

[drowsy quarry]

I have issues with discord cutting my voice too, but it only happens after like 2h of being inside a call

it fixes itself when I leave and join again

maybe you should try disable/enable hardware acceleration in the app

[atomic shale]

Discord settings

Just disabled hardware acceleration in discord. Its on via windows

[drowsy quarry]

try to leave a voice recorder on, so we know if it's discord issue or if your microphone stopped working entirely

[atomic shale]

Ahh good call - Just curious are you one of the devs or tech support?

[drowsy quarry]

nah, but I stay here everyday to help people

I know a lot about tech

[atomic shale]

Nice! love it - I'm in IT and feel like i went through alot of steps last night with no luck. Thank you for the help so far! I will try and jump into a game and do a voice recording

[drowsy quarry]

aight, let's see what's the issue B)

[steady rampart]

i cant play all server are ERROR

[marsh wasp]

Can someone help me?

"DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line"

While I have bothing in command line and have installed d12 on pc, where it works correctly.

[drowsy quarry]

open task manager
performance
click GPU

show me

[marsh wasp]

What exactly do u want to see?

[drowsy quarry]

the name of the GPU

[marsh wasp]

AMD Radeon (TM) R9 390 Series

[drowsy quarry]

you're missing some drivers updates from it

last one was 2022

[marsh wasp]

Newest version i found on internet is 2021-06-21 date version

[drowsy quarry]

do you have the adrenalin app

[marsh wasp]

No? I don't think so

[drowsy quarry]

you should, it's the official amd app

can use it to update the gpu

but honestly you need a new GPU-

yours is like 11 years old, it's already retired

[marsh wasp]

I know, thanks.
I'll get a new one at june

[drowsy quarry]

which one are you planning to buy

[marsh wasp]

Ink, some of 20 series i think

[drowsy quarry]

RX 7600 has an amazing cost benefit

or RTX 3050 8gb, 3060 12gb, 4060, 5050, 5060

all of those are super good, 20's series I would avoid tbh

[marsh wasp]

So, which one will u recomend me to buy?

[drowsy quarry]

any of those I said

see the prices, whatever fits best

[hollow saffron]

Hello. I played for 6 hours yesterday and my game crashed suddenly. Now I cannot get into any server. I just get stuck on loading assets screen

[drowsy quarry]

** Infinite loading **

• Right click The Isle on steam
• Properties
• at the launch options see if there's anything written
• remove it completely

[hollow saffron]

Nothing written.

[drowsy quarry]

might be a temporary issue

do you remember the message of the crash?

[hollow saffron]

No I sure dont. I figured I would wake up today and be able to log in but no luck.

[drowsy quarry]

can be a ghost ban

either try joining in a new steam account or lend your own steam account to someone else

if your steam acc is blocked, they won't be able to join

[hollow saffron]

Why would I be ghost banned?
I can't get into to any server. Official or unofficial.

[hollow saffron]

So i purchased the game on a different steam account and i loaded right in. What does this mean?

[drowsy quarry]

mean your steam acc has issues

contact an admin and tell them everything we discovered

[hollow saffron]

Thanks

[hollow saffron]

Just msg them? Am I overlooking a Ticket channel?

[desert anchor]

should dm punchpacket directly

[hollow saffron]

Ok thanks

[obsidian thicket]

Hi, my game resolution keeps on changing & everytime I open it , I have to set it to windowed Fullscreen. After that I can play but then the character status screen is cut off from the sides. The game window works fine. My windows resolution is set to 2800 X 1800 in my settings and works fine with other games. I play on a Asus G14 Rog Zepyrus RTX 5060 . Does anyone know a fix? The character screen issue is the one that bothers me as i cant view it entirely

[tulip loom]

I can’t get into any server on evrima, I get stuck on the loading screen forever and ever. I’ve tried verifying game files and updating drivers but nothing is working

[drowsy quarry]

the isle doesn't have a good UI that matches weird resolutions

[drowsy quarry]

** Infinite loading **

• Right click The Isle on steam
• Properties
• at the launch options see if there's anything written
• remove it completely

[obsidian thicket]

Okay thanks

[drowsy quarry]

maybe you can simply leave it windowed and play at 1080p or any other 16:9 res

weird resolutions really don't work well

[obsidian thicket]

The isle setting does have the 2800 X 1800 option which i set it but for some reason everytime I open the game it reverts back to windowed

[drowsy quarry]

apparently it hates that resolution

can also use 2560 x 1440, which is the 2k resolution

has some impact on performance though

or you can also add a steam command in the launch options

like -windowed, -fullscreen, -w 1920, -h 1080

etc

[tulip loom]

Omg it worked tysm

[quick talon]

<@&933486433342222376> Hi, I'm not sure if this is the right place to post this, sorry, but I just encountered a group of Ceratosaurs, at least one of which was teleporting and attacking without me being able to see it. My partner and I were both playing as 70% health T-Rexes. It's already killed me, and I think it was close. I've already submitted a report, but I'd like to know if it's possible to get the T-Rex back, as it's taken quite a few hours and it's been a real pain.

Thanks a lot.

The server was the official EU1 server.

[winter python]

Check the pinned messages in #evrima-eu to see how to report hackers

[quick talon]

Ty

[exotic sierra]

Looking for other Gamepad / controller players. Looking for a workaround or settings adjustment advice. Thank you

Setup
Using steam link to stream game to phone from desktop PC

Controller - USBC Backbone pro

Issue:
While having prey in your mouth as a carnivore, you are unable to loose organs from a corpse.

Reason:
Look is not fast enough to trigger the event. Holding down (LMB) drastically slows your look speed.

Repro steps:
Find player dino corpse
Hold G to pick up
Hold (LMB or whatever gamepad bind)
Move the ' look ' joystick left and right.

Result:

Look isn't fast enough to trigger ' thrashing ' event.

[sly remnant]

can anyone tell me how to fix this on the evirma branch

[drowsy quarry]

Invalid executable

• open windows security
• go to apps and browser control
• disable smart app control

[sly remnant]

thank you that fixed it

[slender nimbus]

Can you help me with this?

[winter python]

Check the pinned messages

[molten crater]

⁠🐞-evrima-bug-reports-🐞 my deino that I had been growing in Official US 5 is now gone. Is there anyway to get him back?

[ashen oracle]

If it’s gone it’s gone sadly

[drowsy quarry]

little comment regardless AMD integrated graphics

the AMD 7th generation of processors apparently can run Evrima

though it's 10fps ❤️
at least from the person I spoke to, which owns a laptop with a Ryzen 5 7520U

[rocky cedar]

I am having trouble getting into any servers, whether it be NA or EU, or unofficial servers. Keeps saying data acquisition failed, or client disconnected. I was successfully able to get on EU server, but not able to today. I need help!

[grave locust]

same for me bro

[ocean apex]

+1

[grave locust]

plz tell me if u find out what to do ;D ill do the same

[ocean apex]

i closed the game... maybe it will work later

[half ocean]

if I switch to the other version will it work?

[rocky cedar]

@grave locust I'm highly annoyed and really want to play it! And I can't! So frustrating!

[desert anchor]

that error usually means the server is full(even if it appears that it isnt) or there are too many people trying to get in at once. you'll need to find a server with low population.
official servers with 0/115 rn are likely not functional

[rocky cedar]

@desert anchor Thanks for letting me know! I did not take that into consideration!

[desert anchor]

no worries! lots of new players lately.

[brisk escarp]

Can the isle run with AMD Ryzen 7 5700G with Radeon Graphics
8 Cores?

[desert anchor]

if that is an integrated CPU, it will not run the isle. you need a dedicated GPU.

[south hill]

are they able to open more servers ?

[desert anchor]

i don't know, it is the weekend.

[junior void]

why do i keep seeing "data acquisition failed" when i attempt to join a few servers (not all of them)

[desert anchor]

that error usually means the server is full(even if it appears that it isnt) or there are too many people trying to get in at once. you'll need to find a server with low population.
official servers with 0/115 rn are likely not functional

[junior void]

thank you.

[cloud fable]

i am stuck in a hole

[ashen oracle]

Try /unstuck

[cloud fable]

ty it worked

[brisk escarp]

help

[lime estuary]

safe logging wont work on my game ive tried multiple servers including unofficial

[drowsy quarry]

whats happening

[tiny minnow]

i keep getting data aquisitin failed cant join

[drowsy quarry]

servers are full

[safe vale]

I keeo getting data aquistion failed everytime i try to load into a server ( not max pop) does anyone have any clue as to why

[tiny minnow]

me too

[safe vale]

its really odd, ive tried the past few days, even with dead servers

[drowsy quarry]

dead servers are... dead though

[safe vale]

true, but i couldnt even get into those

[drowsy quarry]

exactly, because they're not working

[safe vale]

no no, like 0 pop dead

[drowsy quarry]

ye they're not working

[safe vale]

and i just did all the pinned message stuff and still cant get into any. even unistalled and reinstalled the ga,e

game

[drowsy quarry]

ill give you a server to join

[safe vale]

i can try it

[drowsy quarry]

join au2

connected just fine

[safe vale]

i did to also

[drowsy quarry]

see, its cause the servers are full

just joined EU10 as well, no issues

[safe vale]

I see this, so why are they not all showing full

[drowsy quarry]

servers never update quickly, assume they're full and you will be good

[safe vale]

will do, ty Kouga

[drowsy quarry]

EU is far easier to join and way more stable as well

[safe vale]

i will keep thast in mind, though the ping will kill me

[drowsy quarry]

nah it wont.... i play with 120-160ping everyday.

high ping is actually lethal if you're playing shooter-style or moba games

[safe vale]

makes sense. but again, ty for the help

[drowsy quarry]

np

[elder bobcat]

I'm having the same issue. So I guess US servers are just full and not showing as full?

Can't even get in queue.

[drowsy quarry]

i mean, this is full

having 2 or 3 slots mean nothing, people join and leave all the time, it's what we do to fix bugs

[drowsy quarry]

there's no queue, it got removed

[safe vale]

i know, i liked the waiting list

[elder bobcat]

oof, thanks. Has anyone had luck trying to join over and over again while getting the data acquisition failed error?

[drowsy quarry]

everyone can join, data acquisition is not really a bug that breaks your game, it's just telling you that the server is full

these are safer to join

[elder bobcat]

anyone know what time server resets are?

[drowsy quarry]

pinned message #evrima-eu or anywhere else that is an evrima chat

[tiny minnow]

my friend is stuck in a ditch and unstuck isnt working

hes out

[ashen oracle]

Just remember this isn’t an unstuck or hacker report channel

[junior shale]

I keep getting this error when i try joining a specific server, i deleted The Isle folder but i'm still not able to join

[dusk gazelle]

Are US also safer to join?

[drowsy quarry]

no, they're crowded

[mental root]

from my understanding i am not the only one with Client connection problems

[acoustic cloud]

Hello, I bought this game with a Steam account and when I try to connect to a server, it gets blocked.I have searched and tried many options on the net. What else could I do? Thank you

[crystal mortar]

Could be that the servers are full

[drowsy quarry]

blocked or infinite connection?

[viral lintel]

i try 2-3 servers and the problems is the same

stop on loading assets

[acoustic cloud]

infinite conn

[drowsy quarry]

make sure you have nothing written in the game's launch options

[viral lintel]

is clear

i've try all that versions with dx11,10,12, ....,

[drowsy quarry]

then its a ghost ban

either get a new steam account and see if you can login with that (you will, i'm certain)
or lend your steam account to someone else and see if they can log in

[viral lintel]

i buy the game with steam account

[drowsy quarry]

alright, come back later and tell if you were able to

[viral lintel]

i don't play this game before

[prisma barn]

Is there a dilo nesting bug currently?

[dusk gazelle]

What worked for me was I loaded into a EU server as a dino, played there for a bit and then later on I went to join a server that I have good ping in and it workeds

[wheat vortex]

<@&401466542140817419> I am stuck

[ionic mist]

Anyone know why I keep getting "data acquisition failed" when logging into official servers?

[eternal pivot]

Try this first… type /unstuck in chat

[eternal pivot]

Potentially complex network issue, google what you can do for a steam game

[ionic mist]

👍

[drowsy quarry]

server is full

[ionic mist]

Ok, shows there are a few spot open, but that could be lagging behind the actual count I suppose

[drowsy quarry]

yup

[ionic mist]

I'm also a little concerned that my Rex was showing up and now it's not previewing on the server anymore.

[severe needle]

im pretty sure after you refresh it doesnt show up anymore idk tho

[ivory escarp]

I can’t join the server it says it’s full but only at 407

[wise adder]

Wont let me join sever says 112/115 and says connecting for 10 sec

[lunar flower]

is the game broken ?!?!??!

wat is goin on wit da servers

[exotic sierra]

Bump, please any gamepad players please reach out. Thank you

[drowsy quarry]

not really, it's playable

[half jasper]

I keep getting data acquisiton error when i try to load into official servers. Anyone know whats up?

[rocky pagoda]

hey all, came in yesterday with a problem where the servers didn't load up and essentially searched unto infinity. The solution was to restart my pc. Well it's happening again so now I want to know why it is doing it in general and if there's anyway to prevent it at all?

wow, I did not realize I was still replying that's my fault, sorry for the ping

[drowsy quarry]

nothing, the server is full

[night sky]

is it just me or is the woods just an fps tanker right now im on us 7

[drowsy quarry]

disable foliage physics

[night sky]

i dont have that i believe

[tulip canyon]

anyone else here having hard getting into the server? Keep saying loading asset and takes a while to connect

[desert anchor]

foliage physics is under gameplay

[night sky]

servers are doing grrrrrreeaattttt

[desert anchor]

just unselect them if they are selected.

[night sky]

ok thank u all

[balmy hollow]

I keep getting connection to host has been lost when trying to log in any idea how to fix that?

[night sky]

i just rerfresh either the game or serrvers and it helped me

[balmy hollow]

Did that and checked file integrity

[gloomy chasm]

anyone know how to unstuck if the /unstuck isnt working

[drowsy quarry]

its in gameplay

[drowsy quarry]

either means someone is near you or you need to relog and try again

[fickle gate]

Im sure its been asked a million times, but whats the tech for fixing Data Acquisition Failed?

[open hazel]

I haven't been able to get into a single server lately. Restarted the game, restarted my pc, checked the integrity of the files, deleted and reinstalled the game

[drowsy quarry]

just keep trying

[drowsy quarry]

why

[open hazel]

I don't know? That's why I posted here lol. US 8 disappeared, US 9 and 11 are broken, and every other US one just says data acquisition failed. I saw you said it was because the server is full but refreshing doesn't change the number at all.

[drowsy quarry]

cause they are, indeed, full

join EU servers and you will be fine, they're easy. And don't worry about the ping, it's only relevant for shooter/moba games, unless you have more than 160ms

[open hazel]

Thanks, I'll try that.

[drowsy quarry]

maybe compy

[uncut basalt]

is US-5 down? I can connect to every server but 5

[slate rivet]

i cannot connectg to 5 either 😭

[rare lark]

I am trying to use the map online but anytime i try to paste or input my long and lat it automatically puts -618]\

[tiny void]

are servers down or something?

[upbeat badger]

Is EU 10 down? I can not connect to it, it say it has 0 players, and I can not see my dino.

[ornate osprey]

EU 10 has to be down i got kicked off it about an hr ago and can load any server but it

[west birch]

I keep getting "data acquisition failed" - Is this due possibly an error on my end? Or is it a common error

[frail laurel]

im having the same issue all this week

[open vector]

how do i verify the server on mumble can anyone help thanks

[final marten]

was playing a croc (about young adult stage) and while running from swamp to the other water east of it I ran out of stamina and it just never recovered. Sat for a good 5mins in different spots and nothing (food and water were fine). So I log off hopping it will fix it. Try to jump back on and croc file is gone...

[rose shard]

Does anyone have an update on US 8 Haven't been able to play on it for a while and I have a fully grown rex

[exotic sierra]

getting a message saying easy anti cheat is missing fresh install new rig

any clues?

[versed thunder]

ican't join anyserver ?

[west birch]

if i'm not mistaken, adult crocs don't recover stam outside of water other than actually resting

[indigo turret]

Anyone know the fix for this?

[blissful flower]

hello, two hours after purchase spent trying to fix this using every fix that appeared on google. About to refund. Any help?

[strange stratus]

i had this problem before and running steam as admin fixed it for me

[alpine wyvern]

hey just wanted to say i did underclock my gpu and it still does crash

so idk why isle doesnt like high tier GPUs but i hope it gets fixed

[rocky spindle]

Is there anybody on who can get me unstuck I tried the command and it didn’t do anything and I can’t get out

[blissful flower]

that was amongst one of the fixes i tried, didn't work. Just cleared the steam download cache and now the game runs. Not gonna complain but kinda expecting it to not last lol.

i did get it to connect to server one other time as well. but after changing graphics settings and restarting i got the steam error.

[glad temple]

There are fish out of water

[lapis crow]

right so, everytime i try load up the game it crashes before I can even try actually playing, I've tried 'confirming game files' on steam but still wont load

[alpine wyvern]

I got a question I know envirma can’t run intergrated GPUs and I have a intergrated one and a dedicated one could it be possible when I load into the game it try’s doing the intergrated one instead of my main one?

[wide island]

a year ago i made 40-60 fps, i now make 15, doubt theres a fix but if there is somebody lmk. devs are so bad at optimization lmao

[viral lintel]

Kouga, i-ve try again and still blocked on Loading assets, i try and EU server, US, AU, and nothing, how can i see if this account is banned?

[eternal pivot]

that's a windows setting, google how you can force the Dedicated GPU to work with games

[eternal pivot]

There has been engine updates since then, best thing to do is Delete the games Config file to reset all settings (see pinned message up top on how), this can really help after a big update and engine changes, turn OFF Foliage Physics (found here: Settings > Gameplay tab), then turn off Lumen

[eternal pivot]

Start by verifying the game in steam, Update your GPU Driver, and Windows 11

[lapis crow]

how do u update GPU?

[eternal pivot]

Go to the manufactures website, they will have a section for GPU drivers, if its an NVidia card go to their website

[remote kiln]

o one the crock sould not dround a nothere crock they should also i ther is somthing grbing you you can hit it so they can not gust grab at ull hp and win evry time nomater what

your nmect should trun to hit what in on you to but you have no neck in this game

[eternal pivot]

?? damn that's confusing

[remote kiln]

crocks droounding crocks make no secnce at all and is making the game unplay able or me

[eternal pivot]

put your text through AI to clean it up, seriously

If this is just about features and not a technical issue post this here https://discord.com/channels/401464048610312193/855527844670865438 or in Feedback here https://discord.com/channels/401464048610312193/423939730544132096

[warm juniper]

<@&505047238674874368> Fix US5 Please!!!

[eager aurora]

Hello, I am having a slight issue with loading into the game. After picking a server the game shows me the loading screen but it doesn't go past that. could it be a problem on my end??

it worked perfectly fine before the Rex and Allo update after that the game just doesn't want me to load in

[ashen oracle]

Admins don’t control servers

[unreal escarp]

im having this same issue, it says "loading assets..." and never loads into the server

[eager aurora]

yea so im wondering is it on our side? like is the pc not good enough what

[ashen oracle]

<@&933486433342222376>

[unreal escarp]

ive been able to run the game perfectly since the start of evrima and ive just come back now to play allo after a break and it wont load onto the server so idk

[eternal pivot]

Try this > right click the game > properties > general > delete all text in launch window

[viral lintel]

i have the same problem and i do all this things and nothing:

• UPDATE GPU, UPDATE WIN
  -delete all text in launch and i try after with dx10 dx11 dx 12 d3d.....
• i delete config file, and saved file
• i stop firewall
• I flush the IP
• i try win 8 compatibility and run as administrator
• files integrity

and NOTHING, someone said is ghost ban...

[eager aurora]

did you have the same issue?

[unreal escarp]

but why would they do that

[unreal escarp]

thanks ill try that

[viral lintel]

i dkn

[unreal escarp]

damn this fixed my issue thanks!

[viral lintel]

😐

[carmine pond]

how do i fixe the isle evirma steam subsystem failure

pls

[wintry sonnet]

Just bought & downloaded the game and it's stuck on scanning all frequencies when i look for a server?

[eager aurora]

really?

[unreal escarp]

yeahh

[eager aurora]

ill try it out later

i hope it works for me as well

[warm juniper]

Could i ask who we can submit this problem?

[ashen oracle]

The devs are already working on it.

[still tusk]

Still having issues with laying eggs. Yes there is egg symbol yes I've moved it 5 times. Yes I've logged out. No my partner isn't infertile. I have mutation that I can nest alone. Yes eggs are gestated. I can't stop spinning on the nest to push my eggs out

[final marten]

I tried both and it doesnt explain my progress just disappearing...

[warm juniper]

Thank you!

[urban leaf]

Hey guys, I have a buddy who just got the game. The game runs perfectly for me but for him it crashes repeatedly on opening the game.

He says;
"I start the game, easy anticheat comes up, game crashes instantly."

I suspect anticheat to be the culprit, but he's verified files, there's no message of anticheat not being installed that he's told me, his drivers are updated.

Below, I've attached a screenshot of his system specs, and if needed will possibly be able to obtain a crash report later in the day.

Any help is appreciated <@&818552355796287508>

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[urban leaf]

Ive already checked and didnt see anything of thevsame issue in pinned, silly clanker

[urban leaf]

Disregard. Turns out I was blind. Currently getting him to attempt one of the pinned solutions, will update when possible.

[glad crescent]

any ideas why i cant court ingame? I've tried deleting the config files but still no luck

[lime estuary]

can someone walk me thtough how to properly safe log out to save my progress ive done everything the internet says and it never works

[ashen oracle]

Lie down and hold H till you see countdown. Then let it run out

[eternal pivot]

Do this > right click the game > properties > Beta's > Select Evrima Public

[wintry sonnet]

i did i just had to restart steam to fix the issue apparently

[eternal pivot]

it may be a installation or a corrupt file issue with EAC, try these methods to reinstall it, see here https://www.youtube.com/watch?v=20ElNp8q7pk

[eternal pivot]

great

[ionic mist]

Is US5 still down?

[teal jolt]

yeah

[ionic mist]

Bummer

[drowsy quarry]

on the new account?

[trail berry]

ive played previously no problems but this week i go to startup and boom doesnt make it past the easyanticheat loading its installed so idk🥀

[dreamy flame]

does anyone know wht this means

[upbeat badger]

I lost my tyrannosaurus when EU 10 was down.

[drowsy quarry]

this error means you don't have a compatible GPU to run the game

[plush crescent]

How do I get unstuck

[trail berry]

Ah

[latent thunder]

i need help!!! having problems connecting to servers and getting data acquisition failed

i have resorted files

[river sapphire]

same here, when i join a server and grow my dino the next time i try join i get "data acquisition failed" and my dino gets deleted

[drowsy quarry]

US servers?

[latent thunder]

EU

[drowsy quarry]

how full are they

[lucid crow]

type /unstuck in chat

[latent thunder]

i have tried US

[drowsy quarry]

ye but how full are they

[balmy stag]

I can't even boot up the game

[drowsy quarry]

why

[latent thunder]

all the ones i have tried wasnt full

even ones with 0 players

[lucid crow]

are u trying it on offical servers?

[latent thunder]

yes

am on evrima game versions

[balmy stag]

When I click the play button on Steam nothing opens It just says Running install script (Microsoft .NET Framework) next to it

[lucid crow]

try unoffical

[balmy stag]

I have this issue on both the Legacy and Evrima

[latent thunder]

i will try

[lucid crow]

tell me if that works

[drowsy quarry]

the ones with zero players are just dead

[drowsy quarry]

honestly that's a steam issue

[latent thunder]

nothing is working am stressed out haha

[latent thunder]

it was only to see if it will let me join

cant connect to any servers

[latent thunder]

nope not letting me join

[drowsy quarry]

join a server with 100 or less players

[exotic sierra]

BUMP controller enjoyers

[honest pike]

how do u do that

[latent thunder]

ok i feel silly now. its worked

[cursive ledge]

More or less seems that the servers have issues all the time. Disconnects, data acquisition errors etc. Since I played last time like 8 months ago, it seems that stability has taken few steps back.

[livid tinsel]

I get "data acq;uisition failed" everytime I try to join a server

[teal jolt]

there is a handful of servers not working atm been down since lastnight

[livid tinsel]

its one of the NA servers that have 112/115 players

[cursive ledge]

Solution to that is just keep trying, eventually you might get in

[unborn urchin]

i always watch a show or smth when trying to get in- it helps with my impatience LOL

[gloomy vault]

Anyone lnow how to fix spawn code not showing sometime ?

[twin osprey]

guys im stuck in a rock

[sage mural]

It showing only for 5 minutes after fresh spawn

[sage mural]

/unstuck in game chat

[gloomy vault]

Oh ok so implssible for someone to group after then. Thanks

[sage mural]

Only by meeting up in some places or by using cords

[gloomy vault]

Thx

[twin osprey]

thanks

[balmy stag]

I was able to launch the Legacy version through the game files, but an error message kept popping up during gameplay

[drowsy quarry]

told you they were full

[drowsy quarry]

which is?

[latent thunder]

sorry 🤣

[drowsy quarry]

they're full

[balmy stag]

I don’t remember exactly but something was wrong with the files now I’m on the Evrima version but the game won’t launch at all

[trail berry]

I would delete files and reinstall something seems to be missing

[drowsy quarry]

Clean reinstall

• windows + r
• %localappdata%
• find the isle and delete it

then

go to steam and uninstall the isle then install it again

[harsh dew]

anyone with 5060? how much u undervolted?

i set power limit to 104 , memory to +3000 mhz , gpu to 1000mv 2992mhz

i followed this guy's advice https://youtu.be/YzxrV99ClW0?si=E4kHyhp8EdwFF2se

[mortal bone]

data acqusition failed even after relaunching the game

[ebon cloak]

Any idea why my friend can't log into any eu server? We live in the same house so we have the same internet but I can log in and he can't. It just loads for eternity and then kicks him with "client disconnected". We checked every possible game and internet setting (my friend is a computer guy so he knows stuff), reinstalled the game but nothing helped. Before a long break a few months ago (before rex and allo) he could log in and we played normally but now the game doesn't let him in for some reason...

[hallow vector]

having the same issue rn lol

[mortal bone]

possible server issues going on?

[drowsy quarry]

not exactly a GPU that need undervolt but okay XD

[harsh dew]

should i just revert it then?

[mortal bone]

i got in just spam the same server

[hallow vector]

oh, aight lemme try thanks

[drowsy quarry]

undervolt is necessary when your GPU is producing too much heat, eating too much energy or have instability issues

do you feel any of those?

[harsh dew]

is 70 celsius overheating for the gpu?

i guess no

[drowsy quarry]

not really, it's very chill

and apparently you also did an overclock, cause you said your core speed was 2992mhz

which is faster than a 5070

undervolting the GPU means keeping the current MHZ but reducing the voltage

so you don't delete your own warranty

[harsh dew]

ye the guy in the video said if u can move the power limit more than 100 ( his couldnt ) go for 1000mv up to 3000mhz ( it's better) instead of 975 mv and up to 2900 mhz as he did

[drowsy quarry]

975 is too little of a change

I undervolted my GPU from like 1075 to 920 and was still fine

[kind ember]

Are prime elders bugged on officials? I stayed in a sanctuary until I couldn't anymore, got perfect diet, never sick or spasm, visited 6 pz and 3 mz, traveled half the map, and I've become frail elder. Not sure what happened that made it not work.

[pale steppe]

it’s just the game nothing u can do to fix it

[drowsy quarry]

prime elder is a mystery cause you have no idea if you completed the missions or if the game decided to trick you

[pale steppe]

i have the same issue

[drowsy quarry]

tried joining servers with 100 or less players? cause the isle is flooded rn

[kind ember]

Aight thanks, I thought as much, its just very frustrating cause I've tried it 3 or 4 times and its always the same, only worked the first time I tried, maybe its the maia...

[limber ridge]

Does anyone know how to fix this issue? huge glare problem that makes it impossible to see. Same with lumen on and off.

[drowsy quarry]

it's been working fine for me, ngl, but if you want a better chance then spawn from an egg

it ALWAYS gave me prime without even moving from the zone I hatched in

[drowsy quarry]

I have this when I spawn the first time, goes away in like 10s, does yours stay infinitely?

[limber ridge]

It's been like 5 minutes now yeah

[drowsy quarry]

How to delete config folder

• close the game
• press windows + R
• write %localappdata%
• find The Isle
• Saved > DELETE config

[limber ridge]

So I changed a bunch of settings and resolution, and restarted and it seems to have fixed it

[ebon cloak]

Yes. My friend's problem feels different then just full server. When I try to join a full serv it loads 10 sec and kick me but my friends load time counts in minutes, like 3-4 mins and then kick

[viscid cypress]

Help me im stuck on eu 6 wtf is this bug

[drowsy quarry]

interesting, that sort of kick seems to be "the loading was too long so I'm just gonna kick you"

does your friend have the game on SSD? or hd

[viscid cypress]

<@&933486433342222376>

[ebon cloak]

SSD

[drowsy quarry]

this is not the channel for stuck situations, but try /unstuck

[drowsy quarry]

tried a clean reinstall of the game? like this

Clean reinstall

• windows + r
• %localappdata%
• find the isle and delete it

then

go to steam and uninstall the isle then install it again

[viscid cypress]

in game?

[drowsy quarry]

ye

[warm juniper]

Is US5 still down??

[ebon cloak]

He didn't tried like that, thanks, we'll see if it helps. It just weird that we have basically the same internet and settings for everything but my game loads and his doesn't

[drowsy quarry]

I'm curious, as well, let's try this too

• pick his account and log it in your PC, see if you can join
• let him pick your account and log in too

[grand cliff]

anyway to get passed data acquisition failed message?

[robust fog]

There's a pinned message about it, but it didn't help me at all

[grand cliff]

thats sick

[hallow nest]

soo I NEED help i made a allo on us official 7 but my dino is not on the same server as my friend at all

[winter python]

Is your friend on US7?

[hallow nest]

yes

i'm actively in the discord with them both screen sharing and in the exact same spot

i have restarted my pc valided my files so idk i have a full grown allo

[winter python]

Ah not this again... When the servers get extremely stressed sometimes "false" versions of them can appear with the same name. The fake one doesn't properly save data

Unfortunately you'll have to try rejoining until you're both on the same server

[paper sleet]

hello so how would i get past the data acquisition failed message only get it on the night time

[hallow nest]

so you telling me i am gonna lose my full prime allo?

[winter python]

Possibly, or it's possible your allo is on the real server and will remain there

[grand cliff]

sounds like the devs need to make better servers

[hallow nest]

for real

[grand cliff]

get better servers*

[haughty geyser]

Bro, the game did this the last 4 times in a row, starting at 6:07pm

[winter python]

Try clearing Steam's download cache

[haughty geyser]

I don’t know how

Nvm got it

It’s disappeared from my downloads so hopefully it works

I think it’s just cleared my dinos and didn’t fix the issue

[winter python]

Clearing Steam's download cache cannot affect your saved data on the servers

[haughty geyser]

My dinos are not showing when I click on a server and it’s still not letting me join

[winter python]

The saved-data previews are stored locally, the dinos themselves are saved on the server. What happens when you try to join?

[haughty geyser]

It just goes connecting them data acquisition failed with ever server I try

[winter python]

That's happening to most players right now because the servers are full and under high stress

Nothing can be done other than trying again

[haughty geyser]

I’ll just try another day

I’ve been an isle player since before evrima was even a thing

[hallow nest]

so again it still wont let me join my friend

[foggy token]

Oh yikes, so that's what's happening. I suppose I'll give it a break too

[exotic sierra]

is it currently not possible to rebind the keys for gamepad in the ingame menu? would it be better to modify the CFG file?

i've modified these keys and they do not stick as soon as i navigate away

[drowsy quarry]

I have no idea

[exotic sierra]

👍🏽

if anyone has done experimention let me know, i am going to try and modify the config file in the game files (seems there are lots of edits that happen this way so hope i dont get banned)

[drowsy quarry]

nah, I use the config file too

[exotic sierra]

👍🏽

lol it duplicates over here 2 jumps

[west birch]

Hi all. I can't seem to get connected to US 4 without an error being thrown. I can connect to others without issue. (I've tested SA and EU lower pop servers)

Something is triggering the anti-cheat on that server in particular. This error has happened now 3x in the last 45 minutes. I get into the "asset loading" screen for ~5 minutes then this pops up.

I am a nested in Prime Omniraptor at 100%. Logged off last night at about 1:30am PST.

Is there any ticketing system I can use to raise a support ticket or should I just call US4 a loss and play on other servers.

Thanks!

Here's a screenshot for reference

[ornate osprey]

anyone know whats going on with EU 10? its been saying 0/115 for 16 hrs and wont load or show my dino on main screen

[final marten]

soooo tryied to connect to a server that had my allo. couldnt connect. tryed different server. no luck go back to try the same server my allo is in and its just gone?!? this is the 2nd time this has happend to me

like its just deleting my dinos?

[low flicker]

why do i get data acquisition failed every time i try to join a server regardless of pop

[sullen nova]

same

[tender crane]

i had to disconect from au3 because nothing would work and went to log back on and got this, anyone know why?

[west birch]

i'm having the same issue

[desert anchor]

that error usually means the server is full(even if it appears that it isnt) or there are too many people trying to get in at once. you'll need to find a server with low population, or continue to refresh/spam to get in.
official servers with 0/115 rn are likely not functional

[tender crane]

Thank you! 🙂

[elder stirrup]

Anyone know why i get Data Acquisition failed every server i try and connect to?

[vivid dagger]

Hey there! Has anyone encountered the issue of being on the same server, but not being able to see a friend who joined late? Almost like we're in two different instances (Official Evrima)

[vivid dagger]

usually server is too full. Just keep trying or try another server

[elder stirrup]

thanks, yeah its weird, even tried unnifical servers and even 80/200 servers saying connecting then goes away

[eager hawk]

Is the Queue system actually working? I see it got turned on again, but it seems to be just adding to the Data Acqu issue we are seeing.

Been sitting on this screen for over 10 minutes. Im guessing the Queue thing is still borked.

[west birch]

its not working

[eager hawk]

Thank you. But Ugh how annoying. Why did it get turned back on?! Please mods and admins, tell the devs to turn it back off.

Yea its trying to put me in queue even with 109 players on the server. confirmed it was that many with a friend who is actually on the server.

[vernal crater]

even if I get passed the "data acquisition failed" it attempts to join a server and then says "connection to the server has been lost"

any idea how to get around it?

I was able to get into Offical AS2 but no US servers unfortunately

[open sentinel]

So idk if anyone ever firgued it out or helped me but I am still struggling with my network status saying error, when one my wifi and internet are totally fine.

[vernal crater]

only luck I had was to join a different country server with semi high ping

[open sentinel]

my issue is no severs are popping up period

and it takes me multiple refresh to even get them to

[vernal crater]

it kind of did that to me at first, every other refresh it would say online and then offline. Fully closing the game and then restarting it and not putting any filters on the server fixed that for me

[open sentinel]

So i dont have any filters on other than saying i want to play offical, and i have fully closed the game, even unisntsallied it

[vernal crater]

hm yeah it seems like its being finicky today. Im not sure if its a regular issue since this is only my second day playing

[final marten]

my dino got deleted again... this is the 3rd time...

[vernal crater]

thats definetly something I am worried about, had a dino at 68% on a US server and after trying join and it gave me the error it didnt say I still had a dino there

[final marten]

Yep. Worst part was it was one heck of an adventure and heck I wouldnt feel to bad if I died from a fight but just to come back to it gone is strange. Even had a friend watch me log out and confirm no one ate me. Hes not one to lie (plus he was sharing screens so I know he didnt do me in)

well the friend one was a diff run.

[celest ferry]

I enjoy the isle but this game has some many constant issues man It is such a good game but has so many flaws which make it unplayable for so many people

[somber night]

I agree, every time I try to get on this game I always have problems connecting to servers or with the servers crashing.

[vernal crater]

yeah I waited to safely log off last night after the server was only like 10 people and I hid as good as I could for being an adult, i hope that dino is still there. The best advice I saw when purchasing the game was dont get attached to your dinos

[celest ferry]

this game constantly deletes my dinos

very frustrating

[somber night]

while i also agree with that, it gets frustrating when you take hours to grow and then the server crashes and your dino dies lol, not even to a fight.

[celest ferry]

yeah I left path of titans for the isle because I feel the isle as superior but man with the constant issues it is very hard to not go back to path of titans

[final marten]

it was not a server crash. lit just logging off and then back on

[desert anchor]

i would agree that it's the best advice. while not as fun as losing your dino to an epic fight, losing your dinosaurs is always guaranteed at some point.

[celest ferry]

agreed

[desert anchor]

its ok to take a break. i personally take breaks from playing the isle frequently.

[vernal crater]

whats path of titans?

[desert anchor]

another dinosaur game.

[vernal crater]

oh I haven't heard of it

Whats the deal with the humans in this game? Haven't seen a single one and usually the option is greyed out

[desert anchor]

they aren't implemented yet.

[vernal crater]

are they supposed to be our keepers or something?

[desert anchor]

nope. there is actually some lore and a whole lore document if you like reading. it's pinned in #isle-lore-theories . the lore is pretty rad imho

[vernal crater]

oh cool I'll give that a read

I cant find a bullforg to save my life, literally

[thin junco]

what do i do when i try to load into a server and it says data asqustion failed it does it on every single us server and it used to never do it

[vernal crater]

It was doing the same to me, only luck I had was joinging a AS server

wthe ping sucked but the server has pretty much emptied so its not bad now

[vernal crater]

also joining an unoffical server worked for me

[desert anchor]

that error usually means the server is full(even if it appears that it isnt) or there are too many people trying to get in at once. you'll need to find a server with low population, or continue to refresh/spam to get in.
official servers with 0/115 rn are likely not functional

[final marten]

do they plan to get more servers?

[timid jacinth]

Is the rubberbanding a server sided issue or is there a fix for it?

[quasi plover]

I am in a server with 2 of my friends. I can see one but I can't see my other friend.. does anyone know how to fix this? we are 100% in the same server and standing in the same spots as each other.

[flat musk]

why do i keep getting data aquisition failed

[elder stirrup]

servers full

i had to restart my game and try and it fixed it pretty fast

[flat musk]

i did

[foggy pecan]

I grew a cera last night and safe logged off us 7... my progress didnt get saved, is there a trick to this?

[flat musk]

ive tried joining like 30 times

[elder stirrup]

so even if it says 111/115 theres others trying to connect, thats why i went to unofficial

[drowsy quarry]

choose a server with less than 100 people and you will be fine

[flat musk]

ok there used to be a q

[drowsy quarry]

theres none now

[flat musk]

it worked thank you guys

[rose shard]

Does anyone have any updates on US 8

[ornate swallow]

Any chance someone knows what this fatal error could be or have any suggestions?
I have tried updating graphics drivers, made sure Windows was updated, uninstalled and reinstalled the game, switched from legacy to evrima, restarted my laptop itself, uninstalled EAC and reinstalled in all ways described in the pinned message.. the game ran on legacy and launched me to the main menu, but now that Im trying to launch Evrima it fatals once it makes it past the EAC loading screen

Fatal error: [File:C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1015]
Payload->Queue.D3DCommandQueue->GetClockCalibration(&LocalTiming->GPUTimestamp, &LocalTiming->CPUTimestamp) failed
at C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:907
with error E_FAIL

[winter python]

What GPU do you have?

[ornate swallow]

its a laptop unfortunately, AMD Radeon Graphics

[winter python]

Ah, evrima can't run on integrated GPUs anymore

[ornate swallow]

dangggg okay lol thanks, im on vaca and thought it was worth a shot

[uncut basalt]

Any updates on US-5???

[feral shoal]

Just redownloaded evirma for the first time in like a year. Is there server issues or is this game just busted still and that’s why I can’t join

[scenic cradle]

i bought the game yesterday and was only able to join a server once

so probably just busted

[feral shoal]

Buddy get a refund ASAP or play legacy

[scenic cradle]

unfortunately my 2 hour limit was hit. I had it sitting on the home screen. Is legacy playable?

[feral shoal]

Yes legacy is playable

[scenic cradle]

Ok, I will try that. I was told that I should switch to evirma immediately. But it says on steam that the legacy version hasnt been updated in 4 years. Is this game abandoned by the devs?

[drowsy quarry]

the legacy yes

[scenic cradle]

So the abandoned version of the game is the only playable version?

[drowsy quarry]

for you, yes

if you have a dedicated gpu then the evrima is playable as well

[scenic cradle]

I do. I have a 3060 TI. But it wont let me join any server. I tried all of the suggested troubleshooting tips and it still wont load. I either get stuck on a "connecting" screen or i get the "accquisition data" error message

[feral shoal]

Legacy is the older version of the game and is much simpler and less difficult, but yes it was abandoned. Evirma is the newer version but it’s busted, constant server issues and also extremely difficult. They’re very different, just depends on your playing style

It’s not your computer it’s the game and their horrible servers

[drowsy quarry]

ah i mistook you from the person with the cpp 907 error, your issue is simple to solve

for the infinite connection you need to delete any command in your launch options

for the data one, you simply need to join a server with 100 or less people

[scenic cradle]

I have done this. when i went to go check, there was no commands in the launch options. I have tried to join many servers, some with 0 people in it, but i cant connect

[drowsy quarry]

the ones with 0 people are not active

[scenic cradle]

Hmm. I will try again later i suppose

[drowsy quarry]

let me get you a server then

any of those

when you see several empty spots theyre much easier to join

[scenic cradle]

Ya, the only problem is i try to join US servers for better ping. But most are either full (or over the 100 mark) or have 0 (which appearently means they arent active)

[drowsy quarry]

US are flooded, its a lost of time to join there

i have 120/160 ping on both US and EU servers and honestly I sense no difference in gameplay at all

[scenic cradle]

ok, i guess it is just a US server issue then. I was able to join on a EU server. Thanks for your help

[drowsy quarry]

have fun

[small saddle]

Hey everyone! I’m brand new to this game but I can’t seem to get into any server. I switched it to Evrima and everything but no server will let me in. Is there something f else I’m supposed to do to get in?

[ember aspen]

anyone have a solution for data acquisition failure?

[drowsy quarry]

@small saddle @ember aspen join servers with less than 100 players

[ember aspen]

not a fix trying to play with freind so that dont help at all

[small saddle]

RIP there isnt a single one i'll have to try that a different time

[drowsy quarry]

theres no fix

many people are playing, cant do a thing about it, go try unofficials then

[small saddle]

ahh ok that sucks i really wante to play it

[drowsy quarry]

you can play just fine

[small saddle]

it just is not loading anything for me and no * US server is under 100 rn. So i just have to wait which sucks but thats life! TY for the response!

[drowsy quarry]

tried unofficials?

[small saddle]

i am not sure what that is tbh im a total noobie

[drowsy quarry]

community servers, customized, etc

[small saddle]

oh! i will give that a try!

[drowsy quarry]

idk why everyone is so obsessed with ping

[mellow fern]

i mean i aint tryin to die because i lag or rubberband at the most inoppurtune time, pretty important for most people

[drowsy quarry]

if its below 160 its completely fine

[mellow fern]

I wouldn't call it that, but if thats your standard of completely fine and you're okay playing like that more power to you. I play no server in any game where Ping is above 85. WoW, HLL, this, ESO, completely up to the eye of the beholder.

[drowsy quarry]

shooter games and moba are way more difficult with high ping, i also dont play with more than 80ms

the isle is one of the only games where this high ping barely impacts, cause the server itself already has a desync itself

[mellow fern]

For me personally its just substantially noticeable above that threshhold, some can deal, I just can't.

[desert anchor]

i've been wondering if people who are upset about higher ping just dont like the higher number. i play with high ping all the time and had no major issues if its lagging/stuttering/rubberbanding i understand that.

[drowsy quarry]

same, my ping is high everywhere i go XD

[desert anchor]

i also dont play any FPS games so. maybe thats why haha

[drowsy quarry]

they have local servers, so its easy

[desert anchor]

ahh

[fossil crystal]

Out of curiousity are US severs actually constantly full or is something up on my end? I have tried for hours on end to get into an official server in US and have had no luck. "Data Acquisition failed" on each attempt even when there's room in the server. I wonder if I have an issue with my settings at my router?

[drowsy quarry]

they're ALWAYS full

[fossil crystal]

I seemed to get on these servers plenty just days ago, I guess it could just be the recent attention it's getting from streamers..

[drowsy quarry]

most are from US but this problem always happened, even without streamers

[lime egret]

i switched to legacy and back to evrima and everything is blurry any fixes?

[winter python]

Try adjusting 3d resolution

[lone geyser]

Hi Any one have an idea ?

[lime egret]

ty huzz

[broken canopy]

Idk if this is the right chat, but Im on us server 2 and I am stuck and using /unstuck doesnt work (it tps me but I am still stuck) and I have to wait 10 mins between each one, and its taking me forever to starve. Can I get a TP or can someone just kill me so I can respawn?

[ashen oracle]

This isn’t an unstuck channel. Go to #evrima-na and follow the pinned messages to request an unstuck

[drowsy quarry]

what are your components name

[lone geyser]

this ?

[drowsy quarry]

i need all of them. Open task manager > click performance and send me a picture of the processor, RAM and GPU

[drowsy quarry]

were you doing anything specific when you crashed?

[lone geyser]

noting specific

[drowsy quarry]

the temperature is fine, the vram is fine, the drivers are updated as well. How much fps you are running with your gpu like this?

[lone geyser]

50-60 max

[drowsy quarry]

how often do you crash?

cause if its rare it's better not to mess with anything

[lone geyser]

its depends sometimes crash one time on 1hours and sometimes crash more like 3 times

[drowsy quarry]

okay, first thing i would suggest is to lower your fps

you can lock it like 45fps, its smooth

[upper cargo]

I keep getting data acquisition failed to join server us 10

But I’m able to play on other servers

[potent viper]

I’m having a similar issue except with US Official 6. Earlier I also couldn’t play any US Official server.

I also need would like assistance with a separate matter. My WASD keys seem to have thoroughly broken via a glitch? They stopped working in one unofficial server, meaning my Dino physically couldn’t move. Now, they don’t work in the server search bar or in any server I join, leaving any Dino I make or one I have utterly unable to move.
I’m using cloud gaming via Boosteroid to play on a Mac. Normally the Isle runs fine.

[drowsy quarry]

cause the server is full

[drowsy quarry]

try to delete config folder to reset your keybinds

[potent viper]

Ok. I’ll try to log into cloud gaming, open Steam through it, and try that way.

I’ll mention if it doesn’t work.

Ok so this was actually an issue with my own keyboard. My apologies.

[drowsy quarry]

oh alright

[potent viper]

Terribly sorry.

[potent viper]

I am still having issues joining us official servers though.

[uncut furnace]

hi, i just got the game and cant seem to connect to a server (EU). I'm on the beta branch, and have already tried restarting and verifying the files

[exotic sierra]

how do yo ulock 45 i only see 60fps options

[drowsy quarry]

using the gpu app

[exotic sierra]

oh nvidia

[drowsy quarry]

nvidia, intel, amd

[drowsy quarry]

theyre full, theres no fix

[exotic sierra]

wait you have a video that explains this i think on youtube

[drowsy quarry]

i dont have any amd video cause i dont own one, but you can search online

[drowsy quarry]

why

[potent viper]

Some are full, but the ones I’m joining are at like 112.
Previously when I tried to join US 6 it was at 103.

[drowsy quarry]

112 is full Xd

3 or 4 slots mean nothing, people leave and join in a second

try the ones with 110 or less

[potent viper]

Ah mb. I figured it isn’t full unless the server count actually says max number.

[dense nest]

So I’ve been experiencing this a lot on US 7. It’s almost like there’s 2 US 7 servers that are 3 seconds apart, but it doesn’t actually show 2 different servers in the menu. I grew my Rex on US 7 and now when I try to join it keep getting me into a separate us 7.

[potent viper]

Thanks.

[drowsy quarry]

#🐞-evrima-bug-reports-🐞

[uncut furnace]

why what?

[drowsy quarry]

whats the reason you cant join?

does it kick you, does it freeze, whats happening?

[uncut furnace]

i dont know >.> I click the connect button, nothing happens. I tried picking empty servers as well, so i dont think it's the server filling up just in time or smt

It doesn't even do the loading animation either

[drowsy quarry]

if nothing happens its cause the server is full

if you tried clicking on 0 player servers, those servers are dead

[rose merlin]

12 down ?

[zinc falcon]

I went on official servers and lag out my ass. Go on a unofficial server and my fps is 120 and ping is 40 how tf does that make sense

[warm juniper]

When will the downed official server be back? T_T

[hard scarab]

I were sprinting through the jungle and the ground was flat. I got launched up in the air and took some fall damage.

[hard scarab]

Sort the servers by ping and join the one with the lowest for you.

[neon forge]

I haven’t even played yet and this keeps coming up?

What do I do?

[bleak spoke]

im not able to load in to any server, js stuck on loading assets for 20 mins at a time any server i try and not able to load in at all, any solution?

[short sun]

restart game maybe

[bleak spoke]

have tried a handful of times currently on my 5th attempt, uninstalled and reinstalled, verified the files and still nothing

[short sun]

sorry for that

[bleak spoke]

yeah its a pain

[short sun]

i have no ideas left

[bleak spoke]

allg man

[livid briar]

Plz help anyone

[short sun]

need to wait a sec

[livid briar]

Take your time

[short sun]

XD no no you need to wait a sec XD

[livid briar]

Im stuck on this screen for 30 mins

[short sun]

oh restart maybe

[livid briar]

I let it load for an hour before

Restarted reinstalled

[short sun]

yea idk its buggy nowadays

[livid briar]

Been trying to figure this out for 4 days

The one thing I think it could be is the anti virus

[short sun]

yea try it out

[livid briar]

But idk how to check and see if it’s blocking anything

[livid briar]

What’s the Norton AV because everything is loading I just can’t load into servers

[short sun]

search at google

[livid briar]

Ok I appreciate the help btw

[short sun]

i dont know it too

[short sun]

no problem

[livid briar]

It’s a anti virus program

[chilly whale]

need some help

new to the game but when i load up i cant see any servers at all

[golden cave]

pls restart game i dont find the petits pieds EU server

[desert anchor]

the devs have no control over petit pieds. better off asking questions about it in their own discord.

[golden cave]

it doesnt show up in the server list

[desert anchor]

then thats a petit pieds issue

[golden cave]

ok thx

[zinc ice]

If I hadn't been banned there, I would have written there xd

[true finch]

Fix fish

[hard bluff]

What is the process to fix servers showing as empty

[warm juniper]

Is US5 still down?

[hard scarab]

Some plots of grass hover over the ground, also some school of fish swims above the ground on the beach

[teal jolt]

yes

[radiant drum]

LoginId:a491c8c24a362838442a8084ad845dfe
EpicAccountId:347db802d016421d9fe6bd6f9e533474

Fatal error: [File:C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1015]
Payload->Queue.D3DCommandQueue->GetClockCalibration(&LocalTiming->GPUTimestamp, &LocalTiming->CPUTimestamp) failed
at C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:907
with error E_FAIL

TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
kernel32
ntdll

do yall know what is wrong with my pc?

[sage mural]

This message says that you using integrated gpu. You cant play a game with it

[radiant drum]

how do i remove it

[sage mural]

You have to check if you have dedicated gpu. You can check it in task manager (CTRL+SHIFT+ESC) and go to the second page (should be called "Performance")

[radiant drum]

GPU 0

AMD Radeon(TM) Graphics

Driver version:    31.0.21924.61
Driver date:    11/12/2025
DirectX version:    12 (FL 12.1)
Physical location:    PCI bus 48, device 0, function 0

Utilisation    1%
Dedicated GPU memory    1.0/2.0 GB
Shared GPU memory    0.3/6.9 GB
GPU Memory    1.3/8.9 GB

so i cant play?

[sage mural]

Its integrated gpu. You cant play the game with it, sadly

[radiant drum]

oh well wasted money xd

[sage mural]

You can try to get a refund in steam if you havent played for more than 2 hours

[radiant drum]

no its fine+

[fading knoll]

why my game keep running even if is not? ( is green in steam like im playing)

[haughty geyser]

Well I still can’t update my game it’s still doing the same thing

It’s still saying game configuration unavailable

[desert anchor]

i have never heard of that issue. do you have a screenshot?

[desert anchor]

there is some troubleshooting instructions for that in the pinned messages

[haughty geyser]

I made a video

I uninstalled and reinstalled it and that didn’t fix it

[desert anchor]

huh, i'll see if i can find anything about that one. i've truly never seen that before.

[haughty geyser]

My friend has the same issue

[desert anchor]

what are your pc specs?

[haughty geyser]

I can’t remember but we were playing the isle that same day

I’m hoping it’s to do with UE5 being down

[desert anchor]

give this a try

[haughty geyser]

What’s program files

Where do I find that?

[winter python]

In your pc's file explorer

[haughty geyser]

I have no idea where I’m looking

[winter python]

Do you see an icon on your desktop or taskbar that looks like an orange/yellow file? Like a manilla folder?

[haughty geyser]

Yeah I know that much but I’m typing in the full name of the file hopefully I’ll find it

Okay I can’t find it

I’m confused and getting frustrated

[winter python]

Could you show me the file you're looking in? You can post screenshots in here

[haughty geyser]

I don’t know what file to look in that’s the thing

I’m in my files now but I have no idea where I’m going with this

[winter python]

Can you find your C: drive?

[haughty geyser]

No

I don’t know where I’m looking, at this rate I’m just going to uninstall the game

[winter python]

Is your file explorer open?

[haughty geyser]

Yes

[winter python]

Can you take a screenshot so I can help guide you?

[haughty geyser]

That’s what I’m looking at

[winter python]

On the left, click This PC then click C:

[haughty geyser]

Okay I assume it’s program files (x86)

[winter python]

Yup, then open Steam

[haughty geyser]

I’m in

[winter python]

Now open appcache, then delete appinfo.vdf if it's there

[haughty geyser]

Okay

It’s done, damn slow mode

What now

[winter python]

Reopen steam

[haughty geyser]

Okay it’s open

[winter python]

Are you able to launch the game?

[haughty geyser]

It’s not launching I’ve been having issues with

It just won’t let me join any servers because it comes up with data acquisition failed

I’m attempting to join a server now idk if it’s going to work

It works now, thank you!

[desert anchor]

just so you know, that error usually means the server is full(even if it appears that it isnt) or there are too many people trying to get in at once. you'll need to find a server with low population, or continue to refresh/spam to get in.

[haughty geyser]

What about the configuration issue on steam?

[desert anchor]

the steps superlunary just took you through was for that. did it not work?

[haughty geyser]

No

[desert anchor]

so you cant even launch/download the game right now?

[haughty geyser]

I can launch the game I just can’t update it

[desert anchor]

what are you trying to update it to

[vocal steeple]

i need help

[desert anchor]

is it just regular evrima?

[desert anchor]

what do you need help with.

[haughty geyser]

That’s what I’m dealing with, every time I click retry the time goes up on it and it doesn’t update

[desert anchor]

when was the last time you played the isle.

[haughty geyser]

Literally just now

[vocal steeple]

i think l ve been blocked and i can t play please help me i can t do antything

[desert anchor]

can you please send a screenshot of what it looks like on your isle page on steam

[desert anchor]

i need more information. do you get some sort of pop up

[vocal steeple]

yes

[desert anchor]

can you please send a screen shot maybe?... i cant help if i dont know what the specific issue it.

[desert anchor]

what happens when you press play

[haughty geyser]

It launches because I just tried it

[drowsy quarry]

[desert anchor]

ok, are you able to get into a server?

there has been no update. so idk what steam is on.

[haughty geyser]

That’s what I’m confused about

[desert anchor]

dont worry. we're as confused as you

[haughty geyser]

And yes I can

[desert anchor]

if this was happening to me, i would ignore it for now until it prevents you from playing 😅

[desert anchor]

same

[haughty geyser]

Okay

[drowsy quarry]

I've been reading it for a while lol

[haughty geyser]

Thank you though

[desert anchor]

feel free to ping me directly if it prevents you from playing

[haughty geyser]

Will do

[desert anchor]

what does the error you get say?...

[haughty geyser]

I assume it’s the anti cheat as I had it once

[drowsy quarry]

[haughty geyser]

I had to install it separately

[drowsy quarry]

most people do

[sudden geode]

how to fix the data acquisition failed error?

[desert anchor]

that error usually means the server is full(even if it appears that it isnt) or there are too many people trying to get in at once. you'll need to find a server with low population, or continue to refresh/spam to get in.
official servers with 0/115 rn are likely not functional

[drowsy quarry]

server is full

[vocal steeple]

hwila

[sudden geode]

oh ok ty

[drowsy quarry]

?

[desert anchor]

i did dm you.

whelp.

[vocal steeple]

i don t have access

please help me

plese give me an idea

[desert anchor]

that looks like a bot for an unofficial server? you'll have to talk to someone from whichever unofficial server thats from.

[vocal steeple]

how do i get the dinosaur out of the garage ?

?

help

[fervent nacelle]

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff is there a fix or patch comming out for this problem?

[desert anchor]

you need to go to the discord of the unofficial server. we can't help you with that here.

[vocal steeple]

and how can i get in if i can t blink ?

[desert anchor]

i don't know. maybe message the server owner. we have no control over anything like that here.

[covert fractal]

Dont know if im in the right forum, but i get "Data Acquisition Failed" on every server i try to join, have restarted, have verified files. Any ideas?

[desert anchor]

that error usually means the server is full(even if it appears that it isnt) or there are too many people trying to get in at once. you'll need to find a server with low population, or continue to refresh/spam to get in.
official servers with 0/115 rn are likely not functional

[thin abyss]

Hello friends, why I can not join any server without receiving the message: "client disconnected". I tried official and unoffical servers but after loading assets screen it kept timing out

[wintry portal]

Hi everyone, I have a question. Is Evrima the latest version of the game?

[drowsy quarry]

yes

[drowsy quarry]

try joining servers with less people, like 105 or less

[thin abyss]

I tried with servers 15-25 people but still does not seem to work

[south imp]

Help plsd

[drowsy quarry]

try to restart your internet connection, your pc too

[south imp]

I did everything I could, but it doesn't work

[drowsy quarry]

do you use any vpn or third app antivirus that can be blocking your connection

[south imp]

only antivirus

[thin abyss]

I am going to do that, alright

[drowsy quarry]

which one is it

[south imp]

this error appeared just an hour ago

[drowsy quarry]

it can happen anytime

[south imp]

It didn't help

[drowsy quarry]

what didnt help

[south imp]

I disabled the antivirus and turned off everything on my computer except Steam

[drowsy quarry]

what antivirus is it

[wintry pecan]

I've been having constant random fatal errors for the past week or so. They all have the same crash message

[south imp]

Kaspersky

[wintry pecan]

TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
TheIsleClient_Win64_Shipping
kernel32
ntdll```

[thin abyss]

very thank you friend, it works

[wintry pecan]

Things I have tried: Reinstalling, updating my drivers, verifying game files

[drowsy quarry]

i would say for you to completely uninstall it using the uninstaller tool they usually give

[wintry pecan]

any ideas on what to try next? its been hampering my ability to play

[drowsy quarry]

what are your pc components name

[wintry pecan]

OS: Windows 11 Pro
12th gen intel core i9-12900k, 3200mhz, 16 cores
nvidia Geforce RTX 4070 GPU

[craggy prism]

I’m playing in isle evrima for 2 days. When i click „Q” im sypiałeś to see many icons: meats, Bones, alfa, beta (a,b) but im only seeing migrations, pounds and sancuarios. Please help!!!

[winter python]

If you don't see any of the nutrient or food icons, then you just aren't around food. The longer you hold Q, the further you can smell

[drowsy quarry]

make sure to keep gpu drivers updated

[wintry pecan]

please refer to my above message. drivers were updated

[drowsy quarry]

bios too?

[wintry pecan]

not yet, that might be it. thank you

[south imp]

I deleted it but it didn't help

[craggy prism]

Even if im stayijg NEXT to the food i can’t smell it

[drowsy quarry]

if it doesnt work it's the usual case of "this hardware is just too unstable", so you need to either lock the fps in a comfortable value or reduce the clocks of it

[drowsy quarry]

recent kills don't have a scent for the first minutes

[drowsy quarry]

deleted or clean uninstalled it using the tool i said?

[craggy prism]

For how long?

[drowsy quarry]

5 or 10, cant remember rn

[south imp]

I deleted it through its interface.

[craggy prism]

But my friends are smelling them at the same time that i can’t

[drowsy quarry]

not enough, you NEED to use the official removal tool

[drowsy quarry]

record a video if u can

[craggy prism]

Okay wait a few mins

[south imp]

okay sec

[craggy prism]

But my friends got killed, me too so im gonna create a new dino

[south imp]

i did it

[drowsy quarry]

restart pc

[south imp]

i did it

[drowsy quarry]

good job

[south imp]

it didnt help

:_)

[narrow lantern]

I tried joining a server and it said too many playing on it and I lost my dino that was saved. any way to get it back? Id hate to waste the time i put into it

[drowsy quarry]

see if your internet is blocking the game, it happened to a guy not long ago, had to allow the isle

[south imp]

How do I look at this?

[desert anchor]

were you able to log in and it it took you to the selection menu? or does your dinosaur just not show in the server menu anymore?

[drowsy quarry]

i have no idea, try searching online with the name of your providor

[wintry pecan]

can't update my bios without a usb stick handy so ill be locking the fps and refresh rate at 60. if that doesnt work ill be going out and buying a stick to update. thank you again for the help

[narrow lantern]

I was joining the server from the selection menu but it gave me the full server error and sent me back to server list. now it doest show on the server. actually happend to both of my saved dinos on different servers

[drowsy quarry]

dont need to mess with the refresh rate, just the fps

if it doesnt work then downclock your gpu

underclock*

[desert anchor]

but have you been able to log into either of them? just because it doesnt show on the server preview doesnt mean its not there.

[narrow lantern]

ahhh okay no the servers are full. most of them are full. im not able to join any at the moment for US

[wintry pecan]

set my custom launch options on steam to +FPS_max 60 but im still seeing an fps of 180+

[drowsy quarry]

you cant do it ingame...?/

[wintry pecan]

any ideas on how to get it in line?

[wintry pecan]

i might be stupid, thank you

[desert anchor]

there has been a huge increase of players in the last week, its harder to get into the us servers especially right now. just a matter of refresh/spam to get in.

[narrow lantern]

I am one of them lol. Just started. I was able to get into one of the saved servers and my dino was still there. Thank you

[dense nest]

What’s with the data acquisition failed thing? It won’t let me join

[lime heron]

i can join any severs it keeps saying data acquisition failed

can't

[desert anchor]

that error usually means the server is full(even if it appears that it isnt) or there are too many people trying to get in at once. you'll need to find a server with low population, or continue to refresh/spam to get in.
official servers with 0/115 rn are likely not functional

with the recent increase in players many servers are full more often.

[next pond]

how do i install Easy Anti-Cheat? im getting that error when i launch