🔧-evrima-troubleshooting-🔧

[drowsy quarry]

pinned message

[visual ether]

HT NA-5. Server is on fire and currently unplayable. In a group of 3 and everyone is frozen but still connected. Current population 30.

[kindred urchin]

why does game often disconeccts me from queue

[solemn cave]

my buddy got the game recently and he has the evrima and he cant get passed the loading screen the AE blue screen he has uninstalled and reinstalled, has verified the game files. kinda lost here

[winter python]

Check the pinned messages

[solemn cave]

okay thank you he will be trying tat

that*

[crisp wadi]

??? DIABLO

[pseudo holly]

Please help ... I cannot join any server, it's keep showing " data acquisition faild" Can anyone help please? ... edit: Problem solved by turning off the VPN

[signal path]

You need to use the Norton uninstall tool https://support.norton.com/sp/en/us/home/current/solutions/v20240301142500636

[eternal pivot]

Damn all these new PC's with preinstalled Norton AV.. lol

[pseudo holly]

Yesterday game worked without problem, today all servers are 0 or -1,000 ping and info "data acquisition failed" Does anyone have any idea what to do?

[signal path]

Yeah, it's predatory

[steady turret]

i just got the game, but it's not loading the list of available servers.
i already switched to the evrima beta, so its not that.
any help would be appreciated.
<@&818552355796287508>

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[winter python]

It's the scheduled restart

[steady turret]

oh. i litterally just finished download so didnt know there was one. thank you.

[lone saffron]

Any1 know how to solve this graphic bug? I updated graphics to epic, and now are like this

[winter python]

Disable DLSS

[lone saffron]

Tysmm

[tame aurora]

im stuck after eating a tree

who can I ask for help?

unstuck isnt working

[winter python]

You have to relog for that sadly

[tame aurora]

ah okay

I just saw this isnt unstuck or hacker report sorry lol

[exotic field]

I need help, my deinosuchus is stuck between rocks in a waterfall and /unstuck isn't helping

[crimson dove]

My friends game just says "easy anti cheat is not installed" and wont let him start the game, how / where does he download it?

[exotic field]

I've been stuck for days now omg

is there a way to talk to an admin or smth?

or at least a way to kill myself so I can restart?

[winter python]

Check the pinned messages

[winter python]

Check the pinned messages in #evrima-na #evrima-ca #evrima-eu, whichever matches your region

[spice ravine]

Did the fish spawns in delta river pond near the swamp get broken or something? Haven't seen fish spawning in there for a week or two. Used to be able to keep fg deinos fed there but now I'm starving out constantly

[signal path]

Never use G on orange trees, it's a bug. Also if you DO get stuck being stunned (by pachy, diablo, maia, teno etc) can get you out too

[signal path]

Try disabling your firewall

[pure moat]

LOST MY FULL GROWN CARNO TO A SERVER CRASH FOR NO REASON. REJOINED THE HORDETESTING NA3 SERVER AFTER IT CRASHED LIKE USUAL THEN IT BRINGS ME BAC TO RESPAWN SCREEN LIKE I DIED. MIND U I CRASHED SOMEWHERE SAFE?

any devs able to help or is this just a waste of time

this happened to another person i was in a vc with at the same time

[rigid estuary]

Was enjoying playing 8+ hours aday last week but now i just get data acquisition failed when trying to connect to some servers, i like to play on MF survisle server made by hutch now both his servers i get the data acquisition failed message tried reinstalling game and having his admins delete my save data on the server but still it doesn't work i dont know what else todo

[boreal juniper]

😭 what do I need to do to fix,,, this? it isn't like this outside of hordetesting, and I think my settings are the same

[still depot]

im completely new to the game and just launched it, how do i fix this? i tried changing the resolution but i cant apply changes

[winter python]

Try tapping f11, then you might be able to apply the changes

[still depot]

oh ty it works idk how i didnt think of that lol

[craggy knoll]

so there are new features specifically for Ptera in the hordetest, but we cant play as ptera in the hordetest?

[solemn cave]

SOUND BUGS ANYONE?

near water falls sounds like choppy

[manic swift]

do you guys have issues with not having a keybind for night vision

i do not seem to have it

[winter python]

If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.

1. If running The Isle, exit the game.
2. Press the Windows key
3. Type %localappdata% then press Enter.
4. Find "TheIsle" folder. Open it.
5. Open the "Saved" folder.
6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
7. Restart the game. The issues should be fixed.

[manic swift]

Thank you! it worked

[compact cape]

I can never get nesting to work. I have a nest full of eggs, but privacy says error and nobody ever joins. Says eggs are 0 and temperature is zero. I did pairing, built nest, and gestated an egg in each slot. What am I doing wrong?

[winter python]

Might be a dumb question, did you lay them?

[compact cape]

Yes, i did mating with male and then clicked each slot and hit gestate

[winter python]

And did you lay the eggs after they finished gestating?

[compact cape]

I don't know, how do I do that?

[winter python]

Stand on the nest and hold E

[compact cape]

I am trying that and it is not working, is it really positional?

[winter python]

It can be yea

Gotta be sure the nest is ready for it too

[compact cape]

oh my god, sorry for stupid queestion. Finally figured it out I think! Thank you sooooo much!!!

[mighty harbor]

Anyone had an issue where the game freezes/crashes on launch before getting to the menu AFTER lowering graphics settings?

[calm oyster]

servers are off?

https://tenor.com/view/nitrado-last-oasis-servers-hamster-pc-running-gif-17096309

the isle server ngl

[rugged zinc]

o delete your lazy dev models below mountains

so when you players uuse uinstuck they are stuck below rocks

do better devs

[lavish quartz]

can any admins help me get unstuckZZ?

[calm oyster]

use /unstuck or /stuck

in the chat

[lavish quartz]

yeah i think i got attacked by a hacker i thought it was an admin teleporting on me but got a weird feeling, so killed him then did that thankyou

[calm oyster]

lol yw

[dapper pilot]

can someone please tell me what in the world that overlay is on my screen ???? i was just sitting in the grass at west access and that suddenly appeared

[ocean hemlock]

I'm having trouble downloading the evrima version of the game.

help me pls

[frozen harness]

LOL i was posting about this too, not long ago. It goes away on its own, I was covered in mud and it rained. Goes away in a while

[drowsy sierra]

https://cdn.discordapp.com/attachments/1343622060186009640/1345352620906123357/image.png?ex=67c43cc4&is=67c2eb44&hm=22602b730c24361adbcf87ee4e1073ec7e542b967333d30f4774a2166cc4efe9&

My friend keeps getting this error, anyone know what the issue is or how to solve?

[little flame]

guys what the hell is up with "Fatal error"

I cant play for more then 10 minutes

I lost about 3 almost full grown Ceras for that :(

[jaunty monolith]

anyone having the issue where you wait to get in server and it starts connecting then kicks you back to the main menu?

[hoary pilot]

this is on west access

in outpost

[swift garden]

how do i get the loud dilo 1 call not the kinda muffled one

[kindred urchin]

Why do I get disconected from queue evry time 99%

it takes me 2 hours+ to join the game bruh

when the queue is 5/5 It join me but its bigger it disconects me

[vague marlin]

After 80 hrs in the game, i suddenly am unable too start the game i read the FAQ and i don't believe the issue is in there

I start the game and its just in a constant loop of trying to run the game & battle eye nothing really happends besides that. After like pressing yes on the UAC 3x for steam & eac bootstrapper nothing happends and it just stops. When i try again it says game is already running but nothing shows in my task manager so i'm forced to reboot

I verified & reinstalled the game & did a full clean wipe on gpu drivers

I also tried running the win64shipping.exe and i'm not recieving an error it just does the exact same thing

[graceful glen]

i have the same issue, and i don't know how to fix it.

[civic mango]

hey i got an issue where my screen just starts doing some weird stutters and i dont know whats causing this

and i checked my settings theyre the same settings that i had for a year and only now this is happening

[winter python]

Disable DLSS

[winter python]

What GPU do you have?

[graceful glen]

As soon is i get home i will tell you

[pseudo holly]

I've found the problem. The issue was caused by VPN. When I turn it off, everything start working as usual.

[next plover]

Are all the NA serevrs up?

[little flame]

still no help for me guys?

[winter python]

Have you tried anything in the pinned messages?

[little flame]

I tried, a bunch of thing too, nothing worked

If it can help sometimes after fatal crash I have to join a server twice bc the first time it says something along the lines of “Anti-cheat not detected”

Oh actually I havent tried uninstalling and reinstalling, only reason being i just redownloaded it a couple days ago and at first i didnt have any problems

[next plover]

<@&818552355796287508> Are all the NA servers online? I cant find the server I was playing deino on and I dont think it died.

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[graceful glen]

Can i see in the pc settings that what kind of GPU i have?

[drowsy quarry]

open task manager > performance > click GPU

[graceful glen]

I have NVIDIA GeForce GTX 750 Ti

Is that good for the game?

[winter python]

That can't run evrima, I'm sorry

[graceful glen]

And what can?

[pearl saffron]

get a 2060

[winter python]

Any modern GPU, basically

[graceful glen]

GTX 2060?

[winter python]

Yea that'd be ok

[graceful glen]

1660 is good for it?

[winter python]

That'd also work though I'm not sure how good the performance would be

[graceful glen]

Ok so the 2060 would be the best

[pearl saffron]

im using a 2060 and im getting a solid 120

fps

[pearl saffron]

best no but good yes

[graceful glen]

Ok nice

Then i will buy one for sure.

Only because of this game

[winter python]

You'll have to make sure it's compatible with the rest of your pc

[graceful glen]

Ok

[pearl saffron]

yea

[graceful glen]

Thank you guys for the help.

I didn’t think my pc is that old😂

[pearl saffron]

ofc but also do some good research on pc parts before you buy

also add in the factor of your budget

[graceful glen]

Yea i have a guy who build pcs so i will definitly as him.

[graceful glen]

Anything for this game mate😂

[pearl saffron]

a 2060 is a good midrange gpu

and for its price its pretty good

[graceful glen]

Gaming is a bit pricy

A few years ago it was cheaper

[pearl saffron]

yeah thats ture

some gpu's are a solid 1k now

[fluid path]

I keep getting kicked from servers and it says connection to the host has been lost. Does this have to do something with my wifi?

[drowsy quarry]

100 fps here with a 1660ti (today is 1660 super)

similar performance and more vram its the rtx 3050, also 100fps + dlss

[thorn oasis]

everytime i launch the game its just freezing at the menu ??

[drowsy quarry]

pinned message

[fervent narwhal]

anyone know why i cant see my water/food and when i press q i cant see the blue line

[jagged crystal]

im stuck and i get kicked every time i join back cause it thinks im flying, how can i message an admin

[stuck imp]

I have downloaded evrima and when trying to enter the game the screen is caught before reaching the main menu I have tried to do everything and I am not going

[winter python]

Check the pinned messages

[visual nexus]

can I play evrima on geforce now or do I need to download it ?

[ember gate]

nop

[cobalt pewter]

is there an unstuck command?

[wintry furnace]

How to fix the data acquisition failed

[thorn oasis]

i keep getting froze at the blue screen and i have done everything in pinned messages ?

[drowsy quarry]

/unstuck

[drowsy quarry]

make sure you uninstalled your third app antivirus completely

sometimes they have a cleaning tool for uninstalling it

[cobalt pewter]

that didn't work

[drowsy quarry]

what's the message

[cobalt pewter]

didn't get any message

[deep sphinx]

polisz

[cobalt pewter]

there's no console correct? just local chat

[deep sphinx]

polisz?

?

[drowsy quarry]

to reset the unstuck cooldown you can exit the server and come back, so you try again

make sure you type the command without moving your dino after logging in

seems to help

[drowsy quarry]

no but you can use a translator

[cobalt pewter]

just got back in and the commnad worked, fustraiting part was the queue to get back in

[ocean crater]

how to fix that?

nevermind it fixed itself

[drowsy quarry]

next time it happens it's the dlss fault

[worn jolt]

hi. im in eu6, deino at water access, my deino has somewhat gone 1st person, and im unable to move, i cant make a sound, and im not losing oxygen or hunger or stamina, the /unstuck command isnt working, ive tried asking in the ingame chat if the other deino can see me, but i dont think he can, is this a case of having to restart the game and wait in queue or does anyone have suggestions?

[ocean crater]

ok thanks

[violet sun]

i keep get shader errors

[dusky lantern]

so I have only ever had this issue 1 time, I am able to launch the game but it manages to freeze on the unreal engine screen without fail every single time. I can play regular branch perfectly fine. When it comes to evrima it just freezes and I cant load in. Any idea on what I can do to fix this please I really need help.

[drowsy quarry]

pinned message

[dusky lantern]

my bad I shoulda checked that thank you

[violet sun]

what pinned msg?

i have the same freeze problem what do i do?

[wintry furnace]

How do i fix data acquisition failed

[ivory gyro]

how do i fix this?

[lethal hare]

Hello, this happens when i try to open the game

[dusky lantern]

@violet sun this one

[violet sun]

thx i found it but still nothing works i see what it says to do for my problem but it dosent work

[crisp wadi]

na 3 disconect???

[dusky lantern]

we had the same problem

I would load in and get stuck on that

but mine worked when I turned the anti virus off

and made an exception

[empty hedge]

This problem happens to me when I switch versions the first time I fixed it I deleted the config folder but I can't delete it twice and my game just looks terrible no matter what I do the only thing that seems to fix it is being by myself on the farthest corners of the map

Anyone know how to fix it?

[fiery geyser]

I have a problem. I've been in the replay window for more than 30 minutes and the time hasn't decreased by a minute, which is why I can't watch the replays or do anything with them or show them to someone. Maybe someone knows what can be done about it?

[drowsy quarry]

for me it fixes when i restart the game + wait 2 minutes in the replay screen

[fiery geyser]

It's all been done, the game has been reinstalled, but there's just no result.

[drowsy quarry]

dang :/

[fiery geyser]

Apparently, I won't be able to write reports on unscrupulous players, thank you for trying to help me :3

[drowsy quarry]

all good

[stone plover]

Is there a way to fix the sticks when having a nest? After 3 to 5 hatchings, my game starts to get laggy from all the unpickable sticks.

[crisp mango]

Soo i got this after being stuck at the bacl unreal engine screen and i just uninstalled malwarebytes, but i also wanna preface I like JUST got a new monitor after my old one was having display issues when tabbing out of games

[hazy bridge]

na 2 west - Im stuck and /unstuck wont help

[stone plover]

I kept crashing every two hours, but yesterday I verified my game files and it seems to be okay

[hazy bridge]

No I mean Im stuck at the bottom of a waterfall and cant get out

[crisp mango]

did that as well 😭

[hazy bridge]

nm I'll be dead in a sec

[drowsy quarry]

you need to ask in #evrima-na + read pinned messages

[stone plover]

😳

[stone plover]

How much were you missing? I was missing 4.5 gigabytes apparently

[crisp mango]

i was missing none

[ashen nymph]

I randomly have the problem that when I press "ENTER" to go into chat my resolution changes. Sometimes it goes away on it's own and sometimes it comes back on it's own eventhought in my settings "ENTER" is for chat. Somebody had this problem before and knows a solution?

[vapid dew]

It's alt getting stuck

press alt every once and a while before you open chat

[sharp fable]

how do I fix my game crashing and saying easy antichgeat detected something?

[thin oracle]

I think I found a fix for Envirma connection issues and no servers appearing.

Try turning your music all the way down and reduce your resolution.

When I did that servers popped up

Ok I was able to join a server but immediately lost connection

Like once spawned in bam connection lost

[thin oracle]

I’m getting error 21

Anyone know how to fix error 21?

[umbral canyon]

Hey, when i went into the isle on my PC, it freezes all the time on the blue globe loading screen. Why is this happening?

[drowsy quarry]

pinned message

[thin oracle]

@drowsy quarry you know a fix for error 21? Most fixes don’t seem to help or are outdated

[drowsy quarry]

i kinda dont remember what error it was

[thin oracle]

It’s error 21

I can join a server but once I start running around instant disconnect

I am on Windows 11 so does this he have a issue with it because I played it on windows 10 and it worked fine

[drowsy quarry]

i wonder if its anything related to whats running on your pc

[thin oracle]

I turned off all other programs, only steam is on

I get nearly 145 fps so my system can run this

[drowsy quarry]

what have you tried until now?

[thin oracle]

I fixed no servers appearing by reducing my resolution and turning off the music. Once I did servers appeared again but I can’t play for like 10 seconds without crashing

[drowsy quarry]

this is really weird

i dont think i ever talked to someone with error 21 before

[thin oracle]

Ok I joined a server then this happens again

[tired oyster]

@drowsy quarry Why servers didnt showed up

[drowsy quarry]

cause youre in legacy version

they have bugged servers

need to join via IP or you come to evrima

[drowsy quarry]

have you tried messaging punch?

[tired oyster]

Idk what u mean

[drowsy quarry]

legacy: the basic version that you download, its old and discontinued
evrima: new game version, hidden in betas

[thin oracle]

which punch?

[drowsy quarry]

punchpacket, the dev

[tired oyster]

I just bought this game on steam

so

[drowsy quarry]

exactly

it comes with legacy

right click the game > properties > beta > put evrima

[thin oracle]

@cloud crow hello, do you know a fix for error 21?

[drowsy quarry]

i mean message lol

[tired oyster]

and thaths all ?

[drowsy quarry]

with the pictures you have, your pc info

[tired oyster]

whats the others ?

[drowsy quarry]

yeah, evrima is the game that is active right now

[drowsy quarry]

spiro: old map, noone plays in it
evrima: new game
hordetest: a branch to test stuff before they come to evrima

[tired oyster]

Thanks for explain

[drowsy quarry]

all good

if you need extra help you can just DM me

[tired oyster]

Okay thanks

[thin oracle]

I’m experiencing two errors

This my pc, is this an issue with Windows 11: https://www.newegg.com/p/3D5-003F-00009?Item=9SIAMFBK093539&tpk=1

[timber sun]

When I try to open Evrima, my PC shuts down. Does anyone know why?

[topaz patio]

Spawned inside a tree as Deino in the swamp.
Unstuck command does not work due to movement apparently.
216,899.924, 103,102.262, 20,201.478

[weary frigate]

someone can help me?

I'm stuck in the rocks

[crisp mango]

/unstuck

[weary frigate]

thanks

[gray arch]

hey

my game freezes on the loading screen like where it says AE right after you launch the game

idk why

[drowsy quarry]

pinned messages

[gray arch]

tysm

[limpid aspen]

It's not raining, but my game constantly has the storm sound going.. I can't hear anything else but rain and thunder even on clear days, how to fix this? (Since no one had anything to say abut this issue, I assume it's a feature? :P)

[unkempt falcon]

hey i chose the envirma but when i try to launch the game, it doesnt do anything and steam just says launching and loads forever with nothing happening

[pearl carbon]

-253,478.615, 103,578.633, 28,787.982

stuck on rocks

[unkempt falcon]

can u read bro?

whats it say at the top?

[pearl carbon]

ahhhh\

[unkempt falcon]

i just goth here man too how i see it lmao

got

[acoustic prism]

I had a question, if anyone can help. Please and thank you! I was just wondering if there is any way to fix sound stuttering? I run at fine FPS, I have better FPS then even my friends, but somehow I'm still dealing with sound stuttering and they dont have this issue.

[unkempt falcon]

yo this game is abvsolutely a mess. yall have had over 10 years and you cant even open the game without jumping through 100 hoops. sad

[maiden mesa]

anyone know how to get rain sounds tostop when its clearly not raining?

would love to leave and rejoin but dont want to wait 30mins

[maiden mesa]

also theres like a tan vingette on my screen around the edges, how do I get rid of that?

[stable vapor]

so like all my skins, gone. make new ones? nope, wont let me.
i restarted the game, bug persists. i made a skin and it works in game but the save system just broke for me

[limber tinsel]

on EU 11 my friend is unable to get unstuck. he has been doing the /unstuck command for sometime and it hasn't helped him out of his situation how can we get him unstuck or at least dead without us getting stuck?

[stable vapor]

the command has a cooldown (i think). if he didnt use it then i believe it wont work due to other dinos being nearby.
if nothing works then your options are: 1. Starve; 2. Try to wiggle out of whatever it is you are stuck in; 3. beg in chat for an admin to help.

[tall dagger]

i need help everytime i try to start evrima it just gets stuck on the main menu and when i click it just zooms in on ae. menu is interactable at all i tried deleting and reinstalling already

i was also just running legacy fine with no issues

[winter python]

Tap f11 then try changing the resolution in the settings

[tall dagger]

okay let me see

that worked thank youuuu

[light plover]

<@&505047238674874368> unstuck Steam Name : Deiss Server Name : Official Evrima NA 15 - West

[fathom patio]

can someone help me me and my friends got suck @wispy quiver

[light plover]

sadly i dont think any admins are around to help

i'm also stuck in a rock

can't get out

[fathom patio]

me and 2 of my gator friends one is at 90

[light plover]

wish the /unstuck command worked properly

[unique trout]

can somebody answer me why when i swap to Evrima version and try to launch it, the screen freeze and windows suspends the app? i tried everything i think, activate background applications, try to restart it from the task manager, but it says to me access denied... i dont know what more to do.

[winter python]

Check the pinned messages

[coarse minnow]

just got the game and cant launch. every time i tried to the game freeze. Help please?

[winter python]

Check the pinned messages

[ashen moat]

anyone know about data acquisition failed when trying to join a server

[unique trout]

well i read everything and any of that solutions talks about windows putting the isle in suspension mode... i dont know if i am looking incorrectly or i am blind...

[vale silo]

how do you nest as dieno

[winter python]

It's likely caused by your antivirus

[winter python]

Which step are you stuck on?

[vale silo]

ig the first one.
both 80+ and we grouped

[winter python]

Hold N while facing each other when you're swimming on the water's surface

[vale silo]

swimming?

or just facing

[winter python]

You have to be on the water's surface yea

[vale silo]

right and then hold n

are there any tells?

like if we didi it right

[winter python]

You'll each play an animation

You have to hold N the whole time

[unique trout]

u are right, the fcking Norton AV was crashing it, tysm

[vale silo]

alr i think we got it so do we just go on land and make a nest?

[winter python]

Yup, tap N to place a nest blueprint then find sticks with Q

[uneven ibex]

Apparently there's a fix for Data Acquisition Failed, join an official server, safe log then try joining the server you were getting the error again.

[vale silo]

do we have to be close together for this part. my m8 went hunting

[winter python]

Not sure!

[stable vapor]

I just refresh or open the unofficial tab then move back to official

[stable vapor]

If you are having trouble placing it the female is the one who places the nest. If you are the female then click tab and unpair then re-pair.

I would advise you not to build the nest near/next to water as that often bugs it out

[winter python]

Either parent can place the nest

[vale silo]

im female anyway
we were out of range that it showed us as ungrouped so that could have been an issue but also the only decent spot for us is beside water

[stable vapor]

it has never worked as male for me. i assumed that was a feature

[eternal pivot]

Its your first test, if you can not survive the boot up difficulties, then you probably wont survive in the game.. btw its most likely your Anti Virus

[leaden sable]

I changed some settings and now it looks like this?? also lagging way more than I should be my pc can handle just about any game fine

[vale silo]

thank you for the help. we managed to get the nest started
one more question
can we lay any eggs before its fully built

[winter python]

You have to yea, the female gestates them by pressing Tab, then Nest, then click an egg and click Gestate. You can gestate multiple at once and iirc it takes 5 minutes

You lay them, then cover them with more sticks

[vale silo]

the nest shows an egg icon but my eggs just say "error"

do i need all 6?

[winter python]

You don't

[vale silo]

ok i got like 3 eggs on

no that the eggs are layed can players start joining?

[winter python]

Once you set them to be public yea, or you can share the code somewhere!

[leaden sable]

My screen is split into 4 corners and I can't see anything

And it just randomly fixed itself after 3 minutes

Good game

[bright crane]

Can anyone help me? Maybe I'm missing something but my game is just about muted but pc audio, headphone, and game settings is turned up all the way. Other sounds from pc go to my headphones except for the game itself. Any tips?

[winter python]

Disable DLSS

[winter python]

You've probably checked but is the game muted in your volume mixer? Maybe try updating your audio drivers too

[bright crane]

I checked that and everything is normal? It worked like an hour ago and I hopped back on and it just died. Restarted the game a few times and everything

[west lichen]

im stuck every time i restart my pc and all <@&818552355796287508>

[leaden sable]

why is this game so buggy

I randomly crashed and now data acquisition failed on all servers I try to join

I didnt screenshot the error message but it was something TickError idk

[haughty lintel]

Really bad visual glitch, is there a simple fix?

[jaunty mesa]

hi can someone help me pls when i try to join unofficial it says data aquisition failed

[brave eagle]

anyone how to fix the data acquisition failed

on a unofficial sever

[jaunty mesa]

same

i can join official but not unofficial

[brave eagle]

im running into the same issue

can't get it too work

[jaunty mesa]

any admin can help us?

i also tried to verify files but not working

[brave eagle]

i dont think they read this chat lol

[jaunty mesa]

wait

@river lichen @frozen tree @languid pivot @restive vault pls

maybe they read

[brave eagle]

hopefully they do

pretty late

[jaunty mesa]

<@&818552355796287508>

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[signal path]

There is no known fix except restart game and try again

You might need to wait for them to restart their server too

[jaunty mesa]

ok thanls

thanks*

[random scarab]

I have problem I am stuck on loading screen and i try all videos on youtube and the room #pinned-troubleshooting a iam still lag on loading screen

[next rock]

hello im stuck at server 12 EU west can someone help me i m stuck in rocks <@&505047238674874368>

[dapper needle]

Why???

[bright crane]

Heya back again. Me and my friend keep trying to nest but it stops letting us build it half way through. We un paired and repaired multiple times

[oblique dawn]

Hello, I am experiencing an issue when launching the game. It initially loads correctly, but when the blue loading screen with the 'AE' logo appears, the game freezes. I have already lowered my resolution, ensured my fans are running at full power, and checked other performance factors, but the issue persists. I would appreciate any assistance in resolving this.

[eternal pivot]

It's likely your Anti Virus, uninstall it (Windows defender will take over), then verify the game in steam to replace the missing files

[oblique dawn]

ok, ill try. ty

[oblique dawn]

Did you mean easy ant cheat or like Avast?

[eternal pivot]

Avast

[oblique dawn]

OMG, TYSM IT WORKS

[eternal pivot]

Well done, now enjoy the game 🙂

[oblique dawn]

uhm

thats all i see

literally nothing else

[eternal pivot]

hit play

have you verifyed the game in steam?

Avast may have deleted some files

[inland pagoda]

"directx 12 not supported on your system" how to fixed

anyone know ?

The game that opened before does not open now

[eternal pivot]

Whats your GPU (graphics card)

Before recently or years ago?

[inland pagoda]

recently

[eternal pivot]

You can try to update your GPU Driver and Windows if you have Dedicated GPU

[inland pagoda]

like 3 4 month

[eternal pivot]

Update the GPU Driver and Windows to the latest versions

Do you know your GPU?

[oblique dawn]

all i see is play and settings, i verified the game

when i share my screen its normal.

[inland pagoda]

My friend is getting an error like this, I'm asking now.

[inland pagoda]

Radeon RX 580 series

[eternal pivot]

Can you hit Play, it should take you to the server list if you are in Evrima

[oblique dawn]

i changed my reso to 5k it good now xd

[eternal pivot]

great

[oblique dawn]

wait no.

still dosnmt work

[eternal pivot]

thats a low end card, may have issues running the game anyway, but update the Driver and windows anyways and see

[eternal pivot]

restart your PC

[oblique dawn]

when im on discod i can see the full menu, but when i go f 12 there i see only play and settings

[inland pagoda]

My friend, we played for a long time 3-4 months ago, now he gets an error like this.

[eternal pivot]

Ok Update the GPU Driver and Windows

[eternal pivot]

Hit F11

for windows mode

then adjust the resolution in settings

[oblique dawn]

ty, f11 helped

[eternal pivot]

great

[crystal kindle]

can somebody tell how to fix this

[hexed nest]

its nvidia dlss, dont know how to fix it without turning it off

[velvet jackal]

"Anti-Cheat integrity check failed (0x2200) You have been disconnected.

how to fix that?

[eternal pivot]

You can cap your FPS to say 30 or 60, if it stays solid at those levels you wont see the bug

[eternal pivot]

• Verify the game in steam

• Installing this free game VRchat seems to work at installing EAC for The Isle as well, give it a try

EAC Setup is missing -> install the game "VRchat" from Steam library, run it once and close it, play The Isle

• if this doesn't work there are other more complex steps you can take

[abstract hearth]

Which one is the right horde test

[eternal pivot]

hordetesting but be warned its very buggy as its the testing branch

[peak portal]

what do i do if i am stuck?

[eternal pivot]

Type /unstuck in chat (make sure no one is near or it wont work)

[peak portal]

thank you bro

[humble oasis]

Hi, how to fix this when connecting to any server? Data acquisition failed

[little flame]

okay the game is officially unplayable for me

i just did a 50 player queue just to get "fatal error" the moment i take one step

any help?

[raw glade]

Hey all my friend is having issues with specifically the (Evrima) branch loading onto both of his monitors but not allowing him to interact with the application to change the resolution or any graphics settings.. what's weird is it will load the legacy version just fine on primary monitor.... any suggestions as to how to get over this hump? Much thanks in advance

[chilly pewter]

so every time i launch the game at a certain point before it reaches the play menu it just freezes every time and i dont know why or what to do about it

[drowsy quarry]

do you have a third app antivirus

[drowsy quarry]

did they tried to delete the config folder?

or start the game in -windowed

[split linden]

im stuck in rocks fml

[little flame]

/unstuck

[split linden]

how

`

[raw glade]

Lol you know what's stupid? I scrolled upwards just curious on if anyone else has had the same issue and the f11 trick worked..... emberassing but thank you for the efforts ❤️

[split linden]

~

[little flame]

type it in chat

[split linden]

thanks

[little flame]

copy my message if you cant find the slash

[split linden]

thanks brother

[little flame]

no problem

[split linden]

555 sec cool down it poped me out then threw me back in

[stone coral]

why is there no eu4?

[keen sentinel]

does it work on normal branch?

[split linden]

now whenever i press enter itchanges my resolution and picture size instead of opening chat

[winter python]

Tap alt a few times, tabbing in or out of the game can get the alt key stuck and alt+enter is a shortcut to change the window mode

[drowsy sierra]

" Plugin 'NeuralNetworkInference' failed to load because module 'NeuralNetworkInferenceShaders' could not be found. Please ensure the plugin is properly installed, otherwise consider disabling the plugin for this project."

anyone know how to fix?

[split linden]

thanks is there a /kill or no

damn

[winter python]

I'd try verifying the game files

[drowsy sierra]

That didnt work, uninstalled and reinstalled as well

[surreal ibex]

Hey i got stuck between rocks in a waterfall and i can't get out i would wait to die but the game keeps kicking me

is there anything i can do?

[gilded parcel]

Yo does anyone have this problem I’ve never hacked anything in my life

[fiery scarab]

That happens once in a while, just restart game and it should work after a few tries

[little carbon]

Idk if anyone else has this issue but anytime i try to spare as dibble it locks in place and i cant get it to unlock no matter what i do. I can run just fine but if i stop its still locked in place.

[winter python]

Are you tapping Ctrl?

[little carbon]

Yeah

[winter python]

Might be worth trying to wipe the config folder in case that keybind is missing

[little carbon]

i did try this though

i believe like 3 times lol

[cerulean carbon]

is there a fix for constant audio stutters?

[vague sapphire]

can somebody help me with this?

my GPU is GTX 750 Ti

[dusky relic]

delete file "saved"? %appdata% > local > theisle > saved

or reinstall the game

[winter python]

That can't run evrima, I'm sorry

[little carbon]

I just deleted config again and it didnt work </3

[grave mantle]

Can a 4060 run Evrima?

I’m stuck on AE logo

[next rock]

guys whats that brown think can i ask?

[winter python]

Check the pinned messages

[winter python]

It happens when you try to change some settings in game, you can try reverting the changes or just try pressing Apply. If that doesn't work you'll have to log out and back in

[broken cypress]

Im stuck, in a fish stomach, in a waterfall. why dont /unstuck command work here ?

[lusty arrow]

Every time I try to log into the isle this shows up

[broken cypress]

try validate files

[lusty arrow]

Alr have tried many times

But I'll try again

[broken cypress]

reinstall game?

[lusty arrow]

Alr have and I have factor reset to

Still didn't work

[stiff tide]

hay im haveing a problom with the loding in of evirma it wont go past the blue screen i dont think it a problom with essay anti cheat

[winter python]

Check the pinned messages

[stiff tide]

thank you

[slender kelp]

is there any way to get s-fps locked at 30 with 125 population on an unofficial? I'm seeing a metric ton of verbose logs lagging the server with NETPLAYERMOVEMENT errors and logging, but don't think that's the issue.

server is a beast, so not hardware related

[golden quail]

hello im stuck an i used /unstuck an still nothing can i please get a port? name is weslee1313

[broken cypress]

same here, im denied manually by using /unstuck after using it 5-6 times in a day. after that, never worked again. im blocked to use /unstuck

first week i didnt know where i could get stuck, got stuck alot.

[nimble wharf]

is there a way to get unstuck when u stuck on tree while u eat it ? 😄

./unstuck doesnt work

it happens often tho

[broken cypress]

i think admins see the message when you write /unstuck , and then admin teleport you. i think i have been blocked to use /unstuck anymore. because now it never work

[winter python]

/unstuck tries to move you a few meters, it doesn't notify any admins

[broken cypress]

ok, well then it should be reworked to tp 5-10 meters or to closest flat area...

anyway, it has not worked for me for over 10 days. i wont even get the "cooldown" message when im typing it every 1-2 min to try get unstuck. so, it is blocked or something for me to use

[golden quail]

i was stuck on a waterfall but i used it again an it worked this time.. idk

[eternal wadi]

Is there a fix for the ingame recordings not becoming available after 30 minutes? Been sitting for an hour waiting for them to tick down, but they stay locked at 30 Minutes instead. Game is a fresh install and verifying game files did not help with the issue

[floral siren]

Hello when i launch The isle Evrima, the game charging normally and freeze indefinitely on this image

[drowsy quarry]

pinned message

[green beacon]

Hello when I open the isle it will freeze on. Servers and then. It will crash

[lament junco]

are they ever gonna fix this dlss screen glitch? Im at 60-70 fps with it on (quality) and 20-30 with it off.

[drowsy quarry]

you can try leaving it off for 1min, then turning it on

sadly we have no permanent fix, devs are looking into the issue

but you can try optimizing your game to run without DLSS

[lament junco]

yeah ive tried and done my best, i rlly do hope they find a fix to it

[steel barn]

Same problem, have u resolve it ?

[drowsy quarry]

pinned message

[drowsy quarry]

whats your GPU name?

[lament junco]

i figured out a temporary fix to it, thanks to my friends, just disable it then exit and enter the game and enable it when your in the game again.

still theres a 50/50 chance itll actually work

[drowsy quarry]

what have you tried to fix your fps

[rustic beacon]

when is the update where glazed dinos are fixed? surely it cant be that hard to fix

and glazed mud

[drowsy quarry]

do you have lumen on?

[rustic beacon]

yes

[drowsy quarry]

interesting.

i only play with it off so i never noticed any shiny things

[chilly pewter]

so i turned off anti virus but now the isle tells me that the game is already running

[viscid hazel]

0 fish on EU5 we almost died and now we need to logout

[steel barn]

i've done all ! Still same problem

[drowsy quarry]

whats your antivirus

[steel barn]

Avast

[drowsy quarry]

did you completely uninstall it

[steel barn]

Yeah ! But damn i've desactiv the antivirus

Working now 😅

[drowsy quarry]

alright

[safe depot]

Hello chat, how do I stop this?

Lumen is on

[lament junco]

my friend had this problem too

[sharp fable]

how do I fix my game crashing and saying easy anticheat detected something?

[civic moss]

im stuck in rocks

[lament junco]

does it say anticheat not installed?

[sharp fable]

no i can play for like 30-1 hour but then it crashes me

and says it detected a 3rd party software

i only have the map and discord open

even my backround serveses are cleared

also already verified files

[median parcel]

Is anyone having a problem with the isle because whenever i try to play i get a pop up that says

[sharp fable]

try verifying files

[bronze carbon]

anyone know how to fix sounds lagging?

[zealous zenith]

Did you get it fixed?

[drowsy quarry]

pinned message

[bronze carbon]

how do it ?

[drowsy quarry]

https://youtu.be/fk7mTsgYSI8?si=Jupb0qx6CCWyOZ48

[shadow monolith]

im having same issue

[bronze carbon]

yes

i have 60 fps but The voice sounds like the game is stuttering

[wanton sequoia]

Hey everyone! Having a strange issue. The regular version of the isle runs just fine, but Evrima will always get a black screen after the “Unreal engine” Logo. Any thoughts?

[winter python]

Check the pinned messages

[eternal pivot]

Works in Evrima if that helps

[placid surge]

I'm not sure if this neccesarily belongs in here, but does anyone know to fix the severely saturated and orange-y graphics on hordetest? I've played around with all my graphics setting already and I can't figure out a way to change it to the point I'm not sure if it's intended or not now

[vernal axle]

is there a way to fix your dino wiping after logging on ht

[light parcel]

is the tp system fixed yet for admins

[vague frost]

Hello i was playing as a gater and im Stuck in a Rock any way to get out or Kill myself ? or can i not play on that server

[eternal pivot]

Type /unstuck in chat (make sure no one is near or it wont work)

[vague frost]

ok thanks ill try thanks

[eternal pivot]

Maybe part of the testing for that round, happens most HT

[vague frost]

waiting to load back in hop it works lol pretty big

[eternal pivot]

Crosses fingers

[vernal axle]

no

def not that

[eternal pivot]

If you think its a bug report it asap

[vernal axle]

i think they know

wondering if there a fix

[eternal pivot]

It's likely gone for good

[chilly rover]

Can someone please help me. I had opened the game at 1am today and it loaded everything and worked. I even got in a server. Now, I have been stuck for 3 hours trying to play. It keeps freezing on the start up (the Unreal engine logo). i have verified files, deleted the config file. I have deleted the EasyAntiCheat.sys and EasyAntiCheat_EOS.sys as directed by another person. I have followed a video to delete the EasyAntiCheat file. Uninstalled, reinstalled, updated everything (motherboard, gpu, windows), restarted my pc 6 times. I tried opening it as an administrator. I have received many different errors:

Game Security Violation Detected (#00000022)
Easy Anti-Cheat Launch Error (30005)
Easy Anti-Cheat Launch Error (30009)
Multiple Instances run at the same time causing the game to not open.

I am a total loss as something new keeps popping up and I have tried everything I found and nothing. Someone recommended asking here. Please help me... T^T

[sage pagoda]

hey can we remove the ability of catfish to swallow 10% crocs whole? thanks

[eternal pivot]

If your game is freezing or can't load beyond the black Unreal Engine screen OR the blue AE screen, you can either

Disable your antivirus

Uninstall your antivirus

Allow the entire game folder located in Steam/steamapps/common as an exclusion

You may have to search online to learn how to add an exclusion in your antivirus program

Be sure to verify the game in steam after to relace any missing files

[chilly rover]

I have done that as well and it didn't work! T^T I have Norton. I can try it again.

[eternal pivot]

Norton needs to be uninstalled, but verify the game after, it may require a restart of the PC

[chilly rover]

So doing the app permissions doesn't work if it is norton?

[crimson pagoda]

My gpu spikes in heat temps when I play I have 5700xt any advice. I get an hour of play before it shuts my PC down

[eternal pivot]

Not usually apparently based off other Norton users

[eternal pivot]

Cap your PC to 30fps or at most 60fps, the lower you set the cap, the cooler it will run

[chilly rover]

Gotcha!

[eternal pivot]

Removing any 3rd party Anti Virus also improves PC performance, so that's a plus

[chilly rover]

It worked thank you so much! Also my pc started up so quickly! Thank you!

[obsidian dove]

amd raedon 7800 and Amd Ryzen 7 3700x 8-core processer
and im running 30 fps at sp with lots of ppl

[eternal pivot]

You are welcome

[crimson pagoda]

I've tried all that and my PC still is having issues

[still whale]

came back after a week break. Graphics settings have been blank every other time I start up the game causing major decrease in performance & graphic errors. As Tolkein would say "The grey rain curtain of this world rolls back and all turns to silver glass. . . Then you see it." ........ "Triangles" Resetting or replacing prior Graphics settings resolves the issue after restarting the game.

p.s Fullscreen Display also scuffs performance. Windowed Fullscreen provides most performance

[crimson pagoda]

Are you saying windows full screen may help? With GPU tax?

[still whale]

yes. Was wondering why I only had 60fps when previosuly I avg'd 110fps

[crimson pagoda]

I have mine capped at 30fps and I get heat spikes

No other game causes this issue

[still whale]

Have you recently dusted your computer? I normally don't have issues with CPU temp tho I typically only play Classic WoW (not very demanding) buying new thermal paste soon sorry PC

[crimson pagoda]

Just launching the game takes my pgu heat from 40c to 65c then once I launch a server it goes to 110c it's only my GPU every thing else says relatively cool at 50c

[still whale]

If you haven't yet, fisrt step i'd recommend would be looking inside your PC case to inspect fans on the GPU.

[crimson pagoda]

i have

i also cleaned it like crazy

ive done everthing i could find on reddit to help

its increased performance in other games the isle just kicks my gpu butt

[still whale]

next step would be to download a program such as HWinfo x64 which will display all your computer's sensors. IE: will tell you your GPU's hot spot temps, memory, core etc

[crimson pagoda]

the memory stays 52c

[still whale]

if the thermal pads are goog may be the thermal paste directly on the gpu dye

[drowsy quarry]

hows the thermal paste?

and plus, hows your cpu usage looking like? if its too high, different from other games...

[crimson pagoda]

I'm kinda afraid to take the GPU apart to look at the paste

[drowsy quarry]

cpu, you mean?

[crimson pagoda]

The cpu is good no issues

[drowsy quarry]

hmm... inspect the usage of it

see closely how it performs in both the isle and other games you usually play

the usage is the key to know how its dealing with the heat, if the usage is low... then its either an airflow issue or a hardware issue

and must be inspected as soon as possible

[crimson pagoda]

CPU usage is 30%

GPU usage is 29-80% at times

On the isle

Same on the other games

[eternal pivot]

NVidia experience takes over, when it does it greys out settings

[still whale]

word disabling that

[eternal pivot]

Have you updated the GPU Driver and Deleted the games Config folder to reset all settings?

[still whale]

GPU's utilize thermal paste the same way CPUs do

definitely a tedious job though same risk involved as CPU. be careful & it

it'll b all goog

[crimson pagoda]

I have updated driver's and all the settings are on lowest possible

[eternal pivot]

Have you deleted the Config?

[crimson pagoda]

No I haven't deleted the config

[eternal pivot]

How to Delete the Config folder

1. If running The Isle, exit the game.
2. Open File Explorer.
3. Click the address bar at the top.
4. Type %localappdata% then press Enter.
5. Find "TheIsle" folder. Open it.
6. Open the "Saved" folder.
7. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults, may also improve performance
8. Start the game.

Settings will have to be adjusted again

[drowsy quarry]

gpus should never be open unless you REALLY have a big issue

even some tech stores refuse to open them

[still whale]

For custom watercooling you have to install the cooler somehow

Make tinkering cool agane

F big corpa

Pansies

[drowsy quarry]

i dont recognize any of those words

[eternal pivot]

lol

[drowsy quarry]

🤷

[still whale]

its okay gramps, just know im carrying on the old ways just with new lingo

[drowsy quarry]

okay

[still whale]

🫂

[little ferry]

Anyone had this issue trying to launch evrima? Any help is appreciated!

"DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument."

My GPU is NVIDIA Geforce GTX 1660

[winter python]

You need to update your GPU drivers, and maybe update Windows as well

[little ferry]

ty!

[compact cape]

I am having troube building a cera nest. Got it to 50% with sticks and now can't build it farther. Is there a trick to finishing the nest?

figured it out, sorry

[toxic bridge]

Getting booted every hour to 30 minutes out of Hordetesting server.

If I rest and rejoin the server, will all progress be saved or will it save at disconnect?

[covert wigeon]

I am in official EU1 and stuck in rock, i tried unstuck command but it didn't work. What should I do?

[toxic bridge]

An admin usually helps with that if unstuck doesn't work. Official servers don't have them at all times though

[covert wigeon]

ok thanks

[small tapir]

Hey i cant seem to open The Isle Evrima, i get Unreal Engine and then nothing more is happening, just stuck in the window

[covert wigeon]

i died of thirst so there're no probrem now lol

[eternal pivot]

Disable your antivirus or

Uninstall your antivirus

Allow the entire game folder located in Steam/steamapps/common as an exclusion

You may have to search online to learn how to add an exclusion in your antivirus program

[small tapir]

Do you have any time to show me?

[eternal pivot]

No sorry, but uninstalling your Anti Virus is probably your solution, remember to verify the game in steam after to replace any missing files, may have to restart your PC as well

[small tapir]

I tried to uninstall anticheat, install anticheat, deactivated antivirus, restarted pc, checking for wrong files and uninstalled and installed the game. but nothing seems to work

When i start the game, Unreal Engine comes up and then the whole application freezes

[ornate elk]

im in the netherlands and cant find any servers?

[floral inlet]

Anyone know how to fix this? happens every time I load up the game. Sometimes it can happen 2x-3x... or my game will crash as I'm selecting a dino.

[sacred fable]

I just got a new PC, and in my attempts to play Evrima every time I go to look for servers my wifi speed absolutely plummets, it not outright disconnects until I close the game

[small tapir]

Everytime i change from normal The Isle and Evrima i need to install everything again?

[daring sorrel]

does /escape still work?

[eternal pivot]

Don't uninstall the Anti Cheat (EAC) you need that, only your Anti Virus.. after you have deleted the Anti Virus Verify the game in Steam, it should fix most issues around missing files

[eternal pivot]

yes they are separate games under 'the Isle' banner

[strange cedar]

the game crashed and I lost my omni. I wasn't in a fight so I think it's unlikely that I died in those few minutes. is it possible that it's gone just because it crashed? it's still shown when I select the server but when I enter the server it's no longer there

[small tapir]

Blackcactus it actually worked! thanks 😄

[weak bison]

Keep getting this error trying to join a server
Have never played on this server and can join other servers just fine

[warm carbon]

how can a cera stand 10m away and hit me?

he waqsnt even close and hit me like he was next to me

[finite reef]

Is it possible to "unstuck" somehow... Got cought between rocks and are now stuck, can't move anywhere :*(

[warm carbon]

relog

esc and logout

worked for me

[finite reef]

tried it once, right after. Was still stuck when I logged back in again but I'll try again soon.. I'll check if being offline for a few min changes anything

[shell flower]

I have a problem with my game when I enter a server, I select the dinosaur and the game crashes and it seems like a fatal error, does anyone know what it could be???

[eternal pivot]

Great to hear

[finite reef]

FYI, typing /unstuck in the chat moves you to a flat surface close by..

[stone shore]

how do i fix data aquation failed

[stone shore]

how do i fix this

[eager steeple]

what do i even do?

[hazy bay]

I'd recommend reloading the game/server

[eager steeple]

did that

didnt work

i even tried to reinstall the game

[eager steeple]

i might be cooked bro

[hazy bay]

Have you tried just running a repair perhaps?

I am unsure what to do, maybe the support team can help you

[lone mantle]

<@&505047238674874368> I am on NA 2 west and i am stuck in a sanctuary on my stego. I tried the unstuck command and it will not work

in game name is rondon37

[next bone]

i need help

[eager steeple]

thx bro

ill go try it

[drowsy quarry]

go to the game files and double click installanticheat

[drowsy quarry]

your issue is because dlss is activated

just disable it

[harsh dew]

any1 knows how to fix the bug non stop rain sound even tho its not raining?

[weak plaza]

Does somebody know how to fix evrima fps?

[rancid orchid]

When I start it, it crashes.

[drowsy quarry]

pinned message

[drowsy quarry]

https://youtu.be/fk7mTsgYSI8?si=4VVly-ZcdCz1lRqy

[weak plaza]

tysm

[rancid orchid]

where I can find her

[drowsy quarry]

This is caused by your third app antivirus (Norton, avast, avg, etc)

you can:

• uninstall your antivirus completely
  or
• disable it before launching the game (might not work)
  or
• create an exception in your antivirus for the entire isle folder

sometimes it requires you to reboot the pc or download the game again, as the files can be already blocked.

[lavish osprey]

anyone know why i gotta open the game twice for it to open?

[formal basalt]

How can I fix screen tearing?

[winter python]

Disable DLSS

[formal basalt]

Yea but then my game is laggy

Just like 20 fps

[merry sable]

how well would a 3070 ti run the game at 1080p native with maxed out settings?

[drowsy quarry]

I would be very careful with a 70' graphic card

it has been giving issues in this game

plus, maxed out graphics barely changes stuff other than stealing a lot of FPS

[merry sable]

which one do you have?

[drowsy quarry]

a 1660ti

[merry sable]

a 3070 ti is way stronger

[formal basalt]

Any ways to increase performance?

[clever moss]

Is there anyone who is getting this rain sound bugged? After the rain sound goes on and on and on. Never stopping

[drowsy quarry]

I know that lol

but I don't have money for that kind of stuff

I'm just telling you that a 70 has been giving fps issues, down to 30 or 25fps, you can search the history in this channel

you might not be affected at all, doesn't hurt to try

[drowsy quarry]

https://youtu.be/fk7mTsgYSI8?si=4VVly-ZcdCz1lRqy

[rancid orchid]

Thanks

[cosmic tapir]

Hey i have an issue, so i switched to HT but when i hit play it wont load any servers? Is there a way to fix this?

[topaz blaze]

can you use friend spawn codes in horde? the spot in tab shows up blank

[formal basalt]

Thank you bro got from 20 fps to 80-90

[drowsy quarry]

yey ^^

[formal basalt]

And it still looks good

[cosmic tapir]

.

My game seems to be continuously loading and no servers are popping up

[dawn vector]

hii , the /unstuck command dosnt work and im stuck

it worked now

[ashen oracle]

You have to go to your servers chat and read the pins on how to request a possible unstuck

[dawn vector]

yeah i did it it worked at last ,thx

[stuck drum]

What setting is it that makes the surroundings appear "fussy"

And my dino for that matter

[jolly shell]

i'm stuck on my gator. help! unstuck not working

[torn path]

is anyone able to help?

i keep getting problems with launching evrima, legacy seems to work fine

[dawn vector]

i cant move

[torn path]

its saying this now after reinstalling

[still whale]

avg 110fps @ 1440p w/ 3070ti & i5 12600k.

Have to join the discord for the server you are playing on. Can find the Discord in the game's Server List; it'll be the bottom button above "Refresh"

Can also try /unstuck in-game. Depending where you are stuck try moving around towards the edges to teleport out

[mossy summit]

Getting this very odd "brown bricks" screen effect. Goes away when I stand next to concrete pillars, the moment I move away, it comes back

[wraith iron]

are spawn codes not working right now?

in the hordetest that is?

[topaz ridge]

having the same issue? have u got it fixed?

[torn path]

i dont have it fixed no, ive tried so many things D:

[hasty granite]

I'm experiencing permenant rain sounds even when it's sunny, on EU12

[granite cedar]

Hey i have installed the game for the second time on a different computer but my dinosaurs don't transfer is there any way i can fix that?

[topaz ridge]

I just had to update my game and it fixed it

[torn path]

it doesn't say I have any updates

I reinstalled it and everything

[sleek summit]

Restart steam

[torn path]

I have multiple times

[crisp wadi]

server turned off????

horder testing servers arent showing

[sleek summit]

I had to restart steam a couple times before the update showed up

[crisp wadi]

all right

[round garnet]

How to fix fatal error?

[outer wing]

I keep getting stuck here when I boot up the horde test. Any ideas of a fix? I tried varifying the files but it made no difference

[winter python]

Check the pinned messages

[fair frigate]

new player here. There seems to be a lack of food unless I head to areas where players are grouped. I was in a migration and patrol area of the map and there was still no food. I am assuming its a bug or maybe I am doing it wrong.

[lusty stratus]

im stuck with my gator pls help

[lusty stratus]

how did u get unstuck

[eternal pivot]

type /unstuck in chat (wont work if others are near, or no flat ground is close - tough with crocs in water)

[lusty stratus]

it dont work

no it work

[icy path]

why is there only half a page of servers?

[rugged blaze]

just got here wondering the same thing lol

[rugged blaze]

No matter what dlss option i choose this happens.... i have a 3080ti

if i turn it off its fine

[modest coral]

on rare occasion my game freezes and I have to restart my computer. is there a fix to this? definitely not a ram issue and all my specs are pretty modern, also doesnt happen with other games

[thin oracle]

Anyone a fix for error 21?I always get disconnected everytime I try to join a server and the guy that was trying to help completely ghosted me so I don't know. Game is completely unplayable for me.

Is this an error for Windows 11?

Tried asking for help from the developer but got nothing

I got 300 hourss in this game and I really miss thiss game but cant play it I can find a fix to my problem?

[green beacon]

Hello my son took this video to show me I bought him the game and it really was not working so I went here here’s the video

[drowsy quarry]

known issue with dlss

[thin oracle]

What does the text say?

[eternal pivot]

It could be related to your GPU capping out due to producing very high fps, cap your fps to 60 or even 30 to see if that stabilises, if it does then just incrementally increase the cap until DLSS stops working again, then you have your sweet spot

[green beacon]

It says I don’t have the right inprort when I got the anti cheats and also I got the import too

[chrome trout]

I can't see most of the servers - is this a problem with EOS again?

[eternal pivot]

maybe down for maintience

[west lichen]

so i have laptop and i have both integrated gpu and Nvidia one. so my game every time stcuk on top left corner i try all the pin messages but didn't works. please help me anyone

[chrome trout]

at 1:23pm in the afternoon AEDST?

There wasn't an announcement.

[eternal pivot]

maybe.. I don't actually know

[chrome trout]

press F11

[keen stirrup]

Yeah, all I am getting is this:

This with refresh

[chrome trout]

I had that a nd now I have this:

[proven barn]

have the same issue on official and unofficial

[drowsy quarry]

kinda weird that the game starts totally black. If you can, answer these:

1. what are the laptop specifications? CPU, RAM, GPU
2. do you have a third app antivirus on? (Avast, AVG, Norton)

[eternal pivot]

There aren't any AU servers, and its quite there, so maybe down for maintience in regions it is quite

[chrome trout]

5 servers isn't quite there lol

[proven barn]

lol

[eternal pivot]

its the morning on a workday in AU, it is quite

[drowsy quarry]

usually it happens pretty often when the devs are messing in the hordetest branch, #announcements

some servers tend to disappear

[keen stirrup]

Thank you

[proven barn]

the issue is happens with unofficial as well

[drowsy quarry]

ahh interesting. you can ask some unofficial server owners about it, usually they arent related

unless the unreal services affects them too...

[chrome trout]

well can they not lol

[drowsy quarry]

sadly no, we are in the middle of a testing

[keen stirrup]

Nah hordetesting important 🙂 gets the new updates underway

[chrome trout]

I don't want them to acciddentally delete my deino by fiddling with stuff.

[drowsy quarry]

if it comforts you, i also have a lot of big dinosaurs

[chrome trout]

Kinda yes lol

[dry willow]

What should i do if i found a hole in the map here in this little lake? my deino is falling through the map and i guess i cant ever join this server again

[drowsy quarry]

but when new updates arrive, they mostly choose to delete all dinosaurs.

[pallid karma]

i cant see a full list of servers, after evry refresh 2-14 pop up. how do i fix that?

[drowsy quarry]

#🐞-evrima-bug-reports-🐞

[chrome trout]

💀

[drowsy quarry]

its a good thing tho.

[keen stirrup]

Tis the current discussion

[eternal pivot]

That is something that often happens after a major update, the price of beta entrance :/

[chrome trout]

I guess

[chrome trout]

I meant while they're testing and playing around with stuff, not when the horde test content goes live

[eternal pivot]

• Verify the game in steam

• Installing this free game VRchat seems to work at installing EAC for The Isle as well, give it a try

EAC Setup is missing -> install the game "VRchat" from Steam library, run it once and close it, play The Isle

• if this doesn't work there are other more complex steps you can take

[pallid karma]

is there a fix?

[chrome trout]

wait and pray

[keen stirrup]

Seems like just being patient

[elder briar]

server problems

[pallid karma]

oh so you mean alt f4

got it

[west lichen]

so i have laptop and i have both integrated gpu and Nvidia one. so my game every time stcuk on top left corner i try all the pin messages but didn't works. please help me anyone cpu: i9-13900HX gpu: intel uhd graphic and nvidia Geforce RTX 4060 laptop gpu , Ram: 32gb

[eternal pivot]

Another this to try If your game is freezing or can't load beyond the black Unreal Engine screen OR the blue AE screen, you can either

1. Disable your antivirus

2. Uninstall your antivirus

3. Allow the entire game folder located in Steam/steamapps/common as an exclusion

You may have to search online to learn how to add an exclusion in your antivirus program

[zinc fern]

finally all my server slots are free to start again
BLESS

[keen stirrup]

I mean restarting my game didnt make the wait less arduous

[elder briar]

anyone have solutions?

[pallid karma]

i meant quitting

[keen stirrup]

Just waiting until they are back up again

[green beacon]

Whats vrchat I’m sorry if I seem dumb I don’t know about computers much

[empty tartan]

its a game for chronically online people

[drowsy quarry]

kinda weird that the game starts totally black. If you can, answer these:

1. what are the laptop specifications? CPU, RAM, GPU
2. do you have a third app antivirus on? (Avast, AVG, Norton)

[eternal pivot]

find it in Steam it's FREE, just install it, and run it once, close it, then run The Isle, you can delete VRCHAT after that.. could be the Anti Virus blocking the game as well

[empty tartan]

or you can do fortnite

[green beacon]

Oh

[eternal pivot]

could be the Anti Virus blocking the game as well, as in my second reply to you

[tired tree]

What do I do?

[green beacon]

This?

[green beacon]

Is it this?

[eternal pivot]

Verify the game in steam

Installing this free game VRchat seems to work at installing EAC for The Isle as well, give it a try

EAC Setup is missing -> install the game "VRchat" from Steam library, run it once and close it, play The Isle

if this doesn't work there are other more complex steps you can take

[eternal pivot]

yes

[tired tree]

how does one figure that out 😭

like who just plays vr chat to see if the isle will work

[green beacon]

You told me to run the game once Right

[eternal pivot]

people try stuff, and VRCHAT seems to install EAC for the Isle as well

[eternal pivot]

yes

[green beacon]

Ok

[fervent plank]

my friend is in the au server but they wont show up for me 😦

[tired tree]

I get this now

[eternal pivot]

Something happening with AU servers today, maybe restart your PC

[tired tree]

I havent restarted my pc in a while should I try that

[eternal pivot]

need to close all other games

[tired tree]

they are all closed

[eternal pivot]

restart steam or your pc

[eternal pivot]

yes

[unreal wind]

Is anyone having issues finding servers? I already restarted both steam and the game multiple times, It only seems to pull up a few Official servers and a hand full of unofficial

[eternal pivot]

yes many are today, no one seems to know why

[winter python]

EOS is having yet more issues, so the server browser may not function properly until they clear up https://status.epicgames.com/

[unreal wind]

https://tenor.com/view/nice-click-nice-man-guy-gif-21933845

[modest coral]

https://tenor.com/view/cat-cat-crazy-crazy-cat-insane-cat-going-insane-gif-5752628082217795406

[eternal pivot]

Thanks

[green beacon]

https://tenor.com/view/yes-jurassicpark-raptor-velociraptor-scream-gif-5450594

[eternal pivot]

it worked?

[green beacon]

me if my son gets to play cause I have work

[green beacon]

My son said it’s still loading

He said it’s on 52% of being finished downloading

[eternal pivot]

ok let us know how you go, GL

[green beacon]

Ok

At the moment my son told me to try watching gaming somthing

gaming beaver

Ima go watch it

[leaden frost]

i just downloaded the game and launched it and it is not showing any results. its just stuck on scannin gall prequencies no matter what i do... any help?

[winter python]

Epic Online Services are having issues again, so the server browser may not work properly until it's resolved https://status.epicgames.com/

[tired tree]

Im stuck on scanning all frequencies for servers

[bold raven]

yeah me and my wife waiting for the lobbies to come back up

everyone is waiting rn lol

[leaden frost]

makes sense... 😦

[bold raven]

just gotta wait until the servers get going again

[leaden frost]

thanks for the quick response

i just downlaoded it and thought i got a bugged game or something and im sad i cant play it now

[winter python]

Did you swap to the evrima beta branch?

[bold raven]

haha thats what i was thinking with my wifes pc like just bought her the game and had her download it then everything went down

but its on the server side

[tired tree]

Why do the servers always go down

[lusty drum]

So it’s down?

[winter python]

Epic Online Services are having issues again, so the server browser may not work properly until it's resolved https://status.epicgames.com/

[lusty drum]

Man as soon as I get 1st in the que

[bold raven]

poor lunary having to post the same message ever 2 minutes

[polar terrace]

Thank you Lunary ❤️

[eternal pivot]

at least you are up and running, server services are down though lol

[hybrid leaf]

Ok so im not crazy. Im on steam and im stuck at scanning all frequencies

[bright surge]

same

[leaden frost]

i did

[tiny reef]

yea yeah same to all bro

[vital pasture]

Brother he just posted the message about the servers LMAO

[civic moss]

I have this problem where it constantly sounds like its raining im playing deinosuchus if that matters

[tiny reef]

wait is the only answer

[winter python]

Yea unfortunately there's nothing anyone can do right now, we've just gotta wait

[lusty drum]

I got first in my queue and they all went down : (

[tiny reef]

try re log

[chrome trout]

yay!

[eternal pivot]

watch 'Owltime' and his Isle videos, its more update with the current game and is great viewing

[dry locust]

So does The isle run off of Epic Games servers?

[eternal pivot]

looks that way

[noble heath]

are servers not working properly? I only can see maybe 10 servers, and i just waited in a 40 person queue, got to first and its been connecting the entire time without loading me in

[winter python]

Epic Online Services are having issues again, so the server browser may not work properly until it's resolved https://status.epicgames.com/

[polar terrace]

https://tenor.com/view/sisyphus-rock-mp4-transparent-color-gif-11114772717737196968

Poor luna

[unreal wind]

You can just scroll up and look stop making this man post the same think over and over

[noble heath]

just hopped in the discord brother

[unreal wind]

❤️

[haughty ember]

I've restarted the game and computer, and been sitting on this screen for 8 minutes now...? Any ideas?

[keen wadi]

so are we going to be able to play anytime soon?

[fair ember]

https://status.epicgames.com/

matchmaking servers are down

[rugged blaze]

Hit the refresh button

[unreal wind]

Last time this happened it took about three hours and it was just reported like 20 mins ago

[haughty ember]

been hitting it

[eternal pivot]

Up to Epic

[haughty ember]

thanks

[keen wadi]

when was the last time it happened?

does it happen often?

[past verge]

I was wondering why i was just stuck, unable to move

[chrome trout]

Wild Tales is also good. As is Thevian.

[chrome trout]

I flagged them like an hour ago there was something going on

[green beacon]

My son sent me this and he also said he got kicked out again

[chrome trout]

last time it happened was like two weeks ago. Epic Online Services being unreliable.

[slender sequoia]

hello

[hybrid leaf]

Dang just bought the game and cant play shoot

[slender sequoia]

are the servers down?

[chrome trout]

Epic online Services is having issues so yes.

[hybrid leaf]

yup

[slender sequoia]

ok thx guys

[green beacon]

I bought it for my son

[keen wadi]

swear 30% of my time on this game has been waiting to actually play it.

[magic fable]

was fun while it lasted. 1st time playing. is this normal? and for how long on average?

[keen wadi]

fn dino tarkov

[sturdy temple]

personally i think that epic should put the servers back up

[hybrid leaf]

I got to play as a croc for a couple minutes got up to do dishes. I didnt want the game to run so i didnt go past my 2hrs so i can return it if it sucks.

[keen wadi]

here here

[winter python]

No, it's pretty rare. We have to wait for Epic to fix their service, and unfortunately that means we've got no idea how long it'll be

[magic fable]

fair

[hybrid leaf]

Im off to subnautica haha

[winter python]

You can keep an eye on the server status here https://status.epicgames.com/

[hybrid leaf]

or KCD

[magic fable]

I play SC so im no stranger to bugs lol

[green beacon]

https://tenor.com/view/uoh-sob-emoji-crying-cry-gif-13917329750550678969

It still don’t work for my son

[delicate mauve]

does anyone know how to fix this? been stuck here for half an hour, i restarted the game like 15 times and it still didn't work, and i've also restarted my pc but still the same result

[amber spruce]

anyone know how to fix servers not found on evrima ? already tried uninstall verify and changing ping

[winter python]

Epic Online Services are having issues again, so the server browser may not work properly until it's resolved https://status.epicgames.com/

[tiny reef]

please read before posting

[winter python]

What's the issue currently? If it's about the servers not popping up, that'll sadly be a "wait it out" issue

[green beacon]

So he said he did everything and then it crashes after we did everything we even did vrchat

[amber spruce]

ah to be honest thought u guys were talking about fortnite 🤣

[sturdy temple]

does this issue only stop people from seeing/joining the servers or did everyone playing get kicked off?

[winter python]

Is there a message when it crashes? Does it crash when trying to join a server or somewhere else?

[winter python]

The former

[green beacon]

Theres no message it crashes soon as we join

[magic fable]

i left on my own. but when I tried to go back.... you know the rest

[green beacon]

My son sent this video

[winter python]

Full close to desktop? Weird, I'd try verifying the game files in steam, do you know how to do that?

[placid barn]

can you use like the steam server browser to find servers as a work a around or do we have to wait on epic

[green beacon]

Not really

[spring latch]

my game crashed now none of the servers will load what do i do im playing evrima btw

[dark granite]

Nothing you can do, EOS is down

[magic fable]

server issues

[spring latch]

oh dang

[next field]

how long?

[spring latch]

thanks

[green beacon]

Is it in property’s?

[winter python]

That doesn't quite look like a crash to me but I might just be missing something, before we try verifying the game files. tell him to get back to the main menu and tap f11. It should change the game's window size, and see if he can interact with the menu from there

[next field]

how long till servers are back up?

[winter python]

No one knows

[next field]

is there like a time fram like 5-10 min or hours?