#🔧-evrima-troubleshooting-🔧
1 messages · Page 179 of 1
If I try to switch to the horde testing branch, it can't even update (it starts to tweak/flicker between "validating" and "updating" LOL) anyone else having this problem?
Swap to hordetesting instead of horde-testing
Ah thank you! :D
dinosaurs still disappearing?
How do I fix this on the Horde Testing EU1
either a restart or you can delete the config folder to reset your graphics
how to get rid of the brown border as well ?
it worked, thank u :3
WTH why arent we getting any answers on why these rollbacks are happening??? we get updates on hordtesting but nothing on the rollbacks. PLEASE make that make since???? At least just post a announcement on whats going on instead of leaving us in the dark.
why is the game not saving my dinos every restart i respawn
its a new bug, devs are aware
What does this mean??
How long does bleeding take to heal I've been sitting here for bout enough to get from 18% close to 30% with how long it's staying
try to verify files to try and get that missing file back
Is there any way to fix fps issues? I play on all lowest graphics with nothing fancy on and usually I get 16 fps max, usually it sits more at 10. I'm not looking for any crazy jumps just enough so that if there is a sudden drop it doesn't break my game. Hoping to get to 20 or 30 fps
have you deleted the config folder yet?
since they are doing maintenance on the hoard test servers will we lose the dinos we just grew after the last restart at 7?
Try using vsync it boosted mine from 20 to 45
Or overclocking ur gpu
I have yes
Thankyou!
what about your 3d resolution?
I'm not sure, I'll have to check
I'm not getting any servers popping up. It keeps searching, not finding any. Any Ideas?
Same here. I've verified files, updated GPU drivers, restarted pc. Evrima servers, made sure its not Horde.
Stuck on Scanning All Frequencies
Same. Just glad I'm not the only one. Must have something to due with the server bugs going on, maybe.
Servers seem to show now, albeit only 2 NA servers. Seems to be indeed a server game issue 👍
I only have na3 and na1 showing up
ah, good to know. havent checked on em since
i was on na2 but it disconnected me, now only shows 2 servers, anyone else have that problem?
connection was briefly up on others, i got in on NA2. trying to connect to NA 1 and 3 is throwing errors for me but it looks like some are getting in looking at numbers. one error was something about an invalid anticheat. in now after uninstalling and reinstalling it
i keep having this error pop up whenever i try to launch the isle on my laptop, is this related to the graphics card being too weak or something else?
has the problem with with reset back to prior dino/growth stage after server restart been fixed?
i have been trying to connect to a server for 2 h now and every time this error keeps showing
Trying to help w/ the server rollback issue -- the google form isn't great for this.
I safe logged with plenty of time after the five minute warning, but similar to prior to tonight's fix several hours ago, I was disconnected before getting to the 1 minute warning.
Differently this time though, the dinos I played on both HT NA 3 and HT NA 4 do show up in the preview with correct growth/hunger/thirst. Unfortunately it still sends me to the dino creation menu after connecting.
i have experienced something similar exept i simply safe logged out of the server no issues.
im curently experienced where my whole dino was wiped and logged before 5 minutes and im only seeing two servers and not the rest of the servers
try /unstuck in chat
Rollbacks have been happening since last Tuesday or Wednesday (12/3 or 12/4). What ever was the state of your player data at that time on a given server is what you come back to after a server restarts. Currently unofficial servers seem unaffected. Devs are actively working on this
Anyone know why when I grab food and eat it my attack ,sit , call and jump buttons just stop working? I’m forced to logout and come back in and it fixes the issue but can come back and it’ll Happen 5 times during a game.
wont work im wedged in a waterfall 😦
plz fix disappearing dinos after logout already .
anyone know how to fix these lighting errors underwater?
it only happens sometimes, but when it does I cannot see at all through those zones..
<@&933486433342222376>
hi, i cant login into my progressed dino, it makes me create new one, any help?
official servers are having reset issues, unofficial are usually unaffected
Dont spam e when your grabbing on the body
But isn’t that how you get organs out?
Only spam e when your opening the body
Grab the organs then hold e dont spam it
As far as I’m aware there isn’t a fix, I would highly recommend filing a bug report thought https://discord.com/channels/401464048610312193/783214088456896513
Btw my game has just been scanning servers for the past 7 minutes can u help me?
It’s only when I grab a bit of food, swallow it and then it glitches
will do, thanks for the tip
You’re on the Evrima branch?
Ye
Changing session filters to unofficial also does not show the unoffi servers
Try restarting steam and closing out of the game
No actually its not the games that wrong, i actually lost connection mbmb
Damn lol
Its fixed now sory lol
aight so i spawn in with a baby croc, i die, i pick a herrera, i grow it, i log out, and then log back in, and i spawned with the baby croc, what did just happen?
like that 3 times
is rollback problem fixed on official servers ?
Is there any way to play the isle evrima on linux? When I try to boot it up it says that anticheat failed to load or something, i tried doing .bat file stuff but it still didnt work, are there any workarounds?
i just logged 2nd time on eu 4 central and i have lobby to pick dino...i lost sub-stego and nov beipi
could please anyone help solve this?
I just lost my 3rd deino (after EU3 restart) in 3 days. Is there any hope to recover it or do I count more lost hours?
i have the same problem
The official servers are currently experiencing a rollback issue that the devs are still investigating, the attempted a fix for it last night but it didn't seem to work
i understan d there is a roll back issue, but does the logging and then fatal erroring have anything to do with it?? i had my Maia at 68% grown, and i logged back in and now its 20% grown.
Fix your game
i get the same glitch too i normally just press g to grab the food then drop it and eat it from the ground. its not very fast but the bug doesnt appear when i do it that way
when i safe logout of a sever my dino gets wiped
??
That generally happens when that file is mistakenly flagged by an antivirus program. Try looking online to see how to make an exception
do we still gotta swap to evrima in betas or can we just boot the game up now, im on a new system and i havent played in a year
still swap, you'll also likely need to run the anticheat bat located in TheIsle folder
ok cool yeah cause i got an error saying i hadnt installed anticheat i was like ok tf do i gotta do this myself 😂
sounds like it's raining, but no rain
Progress hasn't been saved for days, how can I fix this?
Does anyone else have a bug where they can’t close the isle once launching? Whenever I quit or log out of the start screen my whole computer freezes and I have to restart it.
Is there any update on the server saving issue?
the server is going to do a restart in about 20 minutes so we should know soon if the rollback is fixed
Thanks
does any one have the issue when you logout of the server it crash in the hordsest
i keep getting data acquisition failed when i try and connect to a server
its fix i think im in one
yeah i just connected
looks like it did not rollback this time! thanks for the hard work devs
There is an unpatched wall that you can go by swimming and swim under the map for a while. I had send the location with a screenshot but after 1-2 months (not sure how long it was) i checked again today and it's not fixed.
167,268.553, -321,264.099, 21,426.179 theres a triangle of the trees in this sanctuary that my dibble got stuck in and there no way to get out, you are to big to fit under any trees or small crevasse
<@&505047238674874368> Is there Any Admins Avaliable right now for an unban request?
i belive i have been wrongfully banned
if infinite loading is a result of a ban
help would be much appreciated
You'll want to fill out this form if you're banned form the discord or official servers
https://dyno.gg/form/8ceec187
If you'd like to appeal a mute/ban from The Isle Official Discord then please fill out this form accordingly.
NOTE: If your appeal is rejected you'll be eligible to submit another appeal after 60 days.
If yer talking ingame, you need to contact punchpacket
thank you so much
i contected punch a few days ago
i dont know what respond times are looking like
i just tried this link and it said only moderators were allowed to access it
moderated users
DM dev punchpacket
How do I fix this? It happens when I load the game up I can’t even get into the game.
I’ve tried reinstalling and verifying the game files many times but it still happens
what's your GPU, CPU, and RAM?
Is there any way to improve my night vision cause i cant see a dam thing
CPU is 1.46 GHz, gpu is 35 dgc, ram is 28%
no like
the name of them
for example, my GPU is a nvidia 4070
Ahh I see
Update your GPU drivers
They are up to date I updated them last night and just checked
like lunary said update your drivers, if that doesn't work you may need to slightly underclock your PC that's what fixed it for me. I also have a intel i9 CPU
like, I underclocked it by 2 points
from 57 to 55 and down by 2 on the other values
What did you do to underclock it?
Intel extreme tuning utility
Ight thanks I’ll look into that
every log is a fatal error on hordetest
https://medal.tv/games/the-isle/clips/jgzbFq9CcrwmrIx1x?invite=cr-MSxub0ksMjA2NjYwODU5LA
anybody know why i have this happening? wasnt doing it earlier today.
Watch The Isle and millions of other The Isle videos captured using Medal.
its dlss
ah. thank you
glad this is here im going through this issue right now as well
any help ? im still facing this problem spent hours to connect to servers and after i do and spawn it takes 5mins then kick me out showing the same error over and over and over
im a baby deino and i cant see anything in the water even my own dino most of the time even with nv on. IM on HT servers
fatal error when logging out waiting for 1 minute, when the count reaches 0 the fatal error occurs. (hordetest version)
it works! tysm 😄
the backup problem is still not resolved
Is the rollback issue fixed yet?
Really? On official?
I don't know where to complain, so I'll do it here.
I haven't been playing for a very long time, but I came across such a bug: I played on dilophosaurus and died. The usual thing, right? I started playing for a new dinosaur, everything was ok, after a while I logged off the server...and after the server was restarted and I logged on to it...I spawned as my old dilophosaurus, completely full hp and etc, just like the last time I played it. My dinosaur, which I played after dilo, simply disappeared and was replaced by this dilo. Anyone knows how to fix this?
The restarts caused quite a lot of similar experiences unfortunately
A friend has 2 hordtest options for some reason and neither work
It just bugs out like this for bothe branches
It just keeps updating, stopping updating, stopping etc....
On it's own
@mystic horizon
for me it is showing: hordetesting - Public Testing Branch
the other day someone was trying the horde test before it was actually even mentioned and so i confirmed that there was no live horde test yet and while doing that i noticed the different horde testing naming ... but after switching to legacy (choose None under Betas) and running it once and closing the game and back into Betas in steam and it then showed the correct name as above
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you could try adding the isle as an exception to your antivirus just in case it is somehow interfering? see this post :> #🔧-evrima-troubleshooting-🔧 message
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also could try ... STEAM SETTINGS - Downloads - Clear Download Cache - Clear Cache
any admins! Im stuck and /unstuck not working. EU4 central -318,137.588, 183,718.875, 39,930.54
you can type /unstuck in the in game chat might work or you can tag the @ official server admin role in a post in the official server channel for the official server you are stuck in and mention your in game name and hopefully someone is available to help
nb. if the /unstuck doesn't work it could be because other players are close by ... you can also try logging out while your dino is still alive and logging back in later and the /unstuck command might work the next time
nb. there is a 'cool down' period after using unstuck command ... 10 mins
Ty we'll try that!
any idea how I can change my coarser speed. I feel like when I turn to look at something I do a whole 360
if it's a gamer mouse, you may have accidentally increased the dpi
Its just my basic one that came with the pc itself lol it aint fancy
take a look at the mouse settings in windows then
ok ill try that
it can help
<@&505047238674874368> when i logged back on yesterday my fg cera was reset to a 15% and now where i logged in again it is completely gone i thought the bug is fixed?
Not to be petulent but is the rollback bug still happening or has it been fixed
please help it keeps appearing unplayeable on hordetesting
disable dlss
Hi there. I have been a The Isle player for several years. For some reason I and several friends have not been able to play The Isle for a couple of months. We managed to start the game without problems, but when we try to enter any server it is not possible to access. We have tried everything. But it happens to us with all the available betas of the game. We don't know what else to do.
What about the rollback issue is it fully fixed?
@dreamy phoenix nope lost a 100% cera got reset to 15% yesterday and today its fully gone
other player said , some EU servers are fixed
ok
see if you can allow the isle through your antivirus and firewall
Means you took too long to connect
Check your internet speed, verify your files, maybe restart your PC and just keep trying to join the server
I'm playing as a baby Maia rn and I tried to pick up a piece of fruit and now i can't move, lay down, attack, call, or anything of that nature 😭
The only thing I can do is change stances
weird that your friends are having it as well...
maybe pressing G works, or you can just logout and login again
Yeah I ended up just logging out and it made my game crash lol I didn’t feel like waiting in the queue again
What GPU do you have?
AMD Ryzen 5 4600G with Radeon Graphics 3.70 GHz
That's your CPU, I need to know your GPU
mine is integrated
aight so i spawn in with a baby croc, i die, i pick a herrera, i grow it, i log out, and then log back in, and i spawned with the baby croc, what did just happen?
like that 3 times
Im starting to genuely tweak out
You can't run evrima on an integrated GPU, I'm sorry
When did you grow that herrera?
Alright, an attempted fix for the rollback issue went out yesterday as well. If your progress continues to not save in the next restarts, let me know
okay
fr? since when? bcz yesterday i was playing with @glass fractal an it was all normal
Then it might be worth trying to find any driver updates for the CPU or integrated GPU. I've heard some AMD integrateds can run evrima but they're few and far between
and they stop working after a while
ok, thanks bro 😦
anyone know how to brighten the game? i cant see a dam thing even with night vision
i get the same one my internet is good tried to log for two days and even if i mange to get into server 5mins and it gives me the same error the legacy working just fine but evrima having that problem it's unlucky because i bought the game to play evrima ...
maybe try the hordetesting branch?
alright i will try it and thank you for answering been asking for the past two days with no response so i apricate ur help
no prob!
Why do none of dinosaurs save after I leave the server? I am consistently having to make a new dino... It always says they are starving after I log out (Sleeping/H) and the food indicator is always critical. Is this just me? Or am I missing something.
be sure to report it #🐞-evrima-bug-reports-🐞
are maias not able to dig for roots?
i managed to
guys, i really dont like how the fps thing looks for me, and rather would like to have something like this that doqi had in this video. How do I get this?
hello, can you guys help me, I have really low fps on the game and i cant fix it, I tried updating drivers, windows, I overclocked GPU and CPU, nothing is working, I had the game like a year ago and it was working fine but now I get from 5 to 10 fps
Try clearing the config folder
already did it
the game is just rlly badly optimized broski, try putting it at high fps, on my bad pc i got 20 fps on lowest settings and got 40 on highest
anybody knows?
that seems nvidia overlay fps
but its very similar to lossless scaling fps too, but that one is on the left
how do i get rid of the big fps thing tho?
example i found in a video
f10 or shift f10
will get rid of all your ui
well i dont wanna get rid of all my ui I just wanna get rid of the fps and ping bar
on the screenshot you showed me, theres no ui as well
litterely nothing is helping
i still get 5 fps
1 sec
Processor: AMD Ryzen 7 5700G with Radeon Graphics 3.80 GHz
RAM: 32GB
GPU: Radeon RX 6500 XT
Are your drivers updated?
Sorry if these sound like dumb questions, I can never know how much pc knowledge someone has lol
I'm getting around 30fps on all medium settings on a 1060 on an hdd on all medium settings. I'd try completely wiping the TheIsle folder in appdata, verify the game files, double check your drivers (I've heard AMD drivers can be touch and go so maybe even downgrade them by a month or so)
Also, make sure you've got Lumen turned off in game, that'll kill your frames
3D res?
can i see your settings
i think one of the reasons is that i have 4 gb Vram
I get 20 fps if I look at my dinos butt cheeks
put everything low + shadow medium + 3d resolution 46
and yes, thats the reason
it wasnt like this tho
see how much u get
my jaw dropped for a sec
i had 200 fps
but its still same
5 to 10 fps
is there any texture pack i can download or smth
nope
makes sure youre not in energy economy mode
and prioritize the usage of the 6500xt instead of the radeon graphics
I changed resolution and im getting like 20 fps average
my screen flickers like crazy, how you get rid of that
Disable DLSS
okey thanks
We have tried to do everything and we don't know what else to do.
maybe u got banned or something related to vpn/internet provider
Does Pteranodon can't be a Cannibal? I ate at least 5 other pteras after 2 mutation unlocked and i didn't got anything.
Cannibalistic (Carnivore)
For species that are not, by default, cannibals. Adds their own species as a preferred prey for nutrients.
How to get:
Eat your own species. Unlocks on Slot 2/3.
cannibal mutation is quite buggy at the moment
@drowsy quarry Ok got you.
Augmented Tapetum (Carnivore)
Increased vision at night
How to get:
Kill 4-12 Players at night. Unlocks on Slot 2/3.
Does this works ?
does it stay stuck on "connecting"
with the new nightvision system? i quite doubt so, but if you try send me a picture. Last time i tried it changed nothing
OMG CAN SOMEONE PLEASE HELP, anytime i try to connect to a server it says "connecting" but never connects into the server, does ANYONE know how to fix that
Hello, how are you? This is my third message regarding an issue I’ve been experiencing, and I still haven’t been able to resolve it. For some time now, whenever I try to enter the game, the screen gets stuck on “Connecting.” The servers show up correctly, and I can even queue if necessary, but when attempting to access, it doesn’t go past that screen.
I’m not the only one in my community facing this problem, so I understand it might be a widespread issue. Has anyone found a solution to this? Or is there a support team or responsible person who can help me with this?
Thank you in advance.
same problem 😦
same, ive been asking almost everyday for a week and a half now
Today, I submitted a form reporting the issue, so I’m waiting for a response, although I know some players have been waiting for a solution for a while. I’ll reach out to you privately to address this matter together. 🙂
cant launch the game now
Stuck searching, restarted multiple times and reinstalled
sigh now my anti cheat isnt installed somehow lovely
servers just restarted, give them some time
I've not had this issue myself but it looks like you're not the only one. I'd recommend a clean install if you haven't already, probably a good idea to clear out your TheIsle config folder. could try just the whole TheIsle folder in your Appdata/Local and let the game rebuild it at launch. hopefully that helps. Note that this removes some player side data like your skins and server saved dino preview
Hi Insaintity, thank you for your help, but unfortunately, it hasn’t worked. In fact, I know a user who is experiencing the same issue but has managed to play using a different account on the same PC. However, when trying to access with their own account, the problem persists. This suggests that the issue might be account-related.
Does anyone else have issues with evrima sound legacy sounds perfectly fine but evrima is so quiet i can barely hear the environment and footsteps
So I'm trying to play the Isle Evrima, I've installed EasyAntiCheat but now I've got this problem
What GPU do you have?
Uhh well I kinda just got this PC from my brother as a Christmas gift and I didn't check yet
You can check in your task manager, under the Performance tab
GTX 780
I'm sorry but that can't run evrima, it can't process the right version of dx12
Ah alright
What one will I need?
Basically any modern GPU, it has to be able to run dx12 at Feature Level 12_1 or higher
Alright, thank you
Try sending /unstuck in the game chat
ok
thank you
I was about to call for help as well cause i was stuck but yay that /unstuck command def works. Thank you!
This keeps happening when I try to join a server on HT
Im stuck in the bottom of a tree and unstuck isnt working
im stuck in location 320,403.215, -43,500.001, 21,255.171
please help
Someone please
@drifting cipher
you can type /unstuck in the in game chat might work or you can tag the @ official server admin role in a post in the official server channel for the official server you are stuck in and mention your in game name and hopefully someone is available to help
nb. if the /unstuck doesn't work it could be because other players are close by ... you can also try logging out while your dino is still alive and logging back in later and the /unstuck command might work the next time
nb. there is a 'cool down' period after using unstuck command ... 10 mins
my mates are having an issue where theyre getting a lot of artifacting.... anyone have any idea whats going on?
Heya, I'm a gen2 fg female dryo on AU2 and I've tried to pair with an unrelated gen1 fg male dryo - we cannot pair. The courting function simply isn't happening. We hold down the N but nothing happens. We've tried logging and restarting the game, moving to different areas on the map, different ground types.... still can't pair.
do you mean like this dlss glitch? :> #🔧-evrima-troubleshooting-🔧 message
Anyone knows how to fix this?
i got that problem , same goes for my Maia on the other HT server. I alr repaired game files and also uninstalled and reinstalled the game. any idea what i can do?
any other dino i come across or ai got the same tweaking going on
he is dancing whats the problem with that?
u know how to fix it?
nope but i had that bug too i reinstalled the game and it was fixed for me
i alr reinstalled it 2x still got it :/
sadly dont know any other way
alr 😦
did u do a clean reinstall?
no server is showing up anymore i dont get it
i reinstalled and checked for wrong/corrupt files but still just no server is showing
Servers are currently restarting
for how long?
No more than 20 minutes, usually
aight bet
Ah wait, did you just install the game? You're probably on the legacy version
yea but i actually forgot how to change the versions
Right click the game in your steam library, click properties, click betas, select the drop-down bar and select evrima
what does that mean? i 2x just un and than installed the game and 1x i deleted the save folder and un and installed it. Is that a clean reinstall?
clean reinstall means you need to delete the isle folder from %localappdata% and the folder from steam the isle
They fixed the save problem?
Since I can't play Evirma because of my graphics card, I want to make sure that this one will be able to handle Evirma.
You'll be able to run it but I'm not sure how good the performance will be
I mean I can't really get something really expensive, I can try to see if I can get anything else that has a good price.
What to do guys
Try /unstuck
282,898.025, -154,953.954, 23,553.703 repost to the right channel if this isn't the one
Underwater night vision is annoying as hell, dark as a dam space! Please fix it. Even in the daytime it's a terribly dark place, I can't see anything. It's not normal.
DO NOT get this graphic card! it's a lie
the 6GB version is absolutely horrible, pick the 8GB one if you can
the 8GB one will be able to get you close to 80fps without any issues
about same price
I don't deal with dollars so I don't know
here it's about 1200 or 1300
16GB and it's about 35 fps in some places 
what has 16gb?
Graphic card ofc.
yes but what's the name
After the last updates The Isle get around 30-40 fps in some spots like South Plains.
Have you cleared the config folder and are your drivers updated?
This any better?
way better
absolutely good
make sure you have a nice processor to go along with it
What type would you recommend?
i5-12400f is the best budget one
same goes for Ryzen 5 5600
they have 6 core 12 threads and can push the 4060 to maximum power easily
Alright
Thanks for your help
I appreciate it since I literally just got my pc yesterday
all good :D
I love messing with tech ❤️
My old one didn't have a power distributor and motherboard fried itself, my brother helped me get a distributor and the new one should be good now.
make sure your motherboard is compatible with the processor
Yeah I gotta watch out for that too
But I'm sick rn and I have to stay in my room 24/7
Nope. How to?
And my PC is downstairs in the office
Lmao ye, my bad.
Just checking.
Deleting the config:
- If running The Isle, exit the game.
- Press the Windows key
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Restart the game. The issues should be fixed.
To update your drivers, the easiest way is to use Geforce Experience
hope you feel better soon 
any doubts about hardware feel free to contact me
Thanks, will try.
But still have a problem with a broken night vision and hope they will fix it.
Alright, mind if I add you? I'm more of a console player lol.. I like PC but it's embarrassing how little I know about upgrades
sure ^^
Hey guys, I need help deciding what parts to upgrade to help running evrima a bit better.
I'm currently running a GTX 1660 along with an i5-9400f (16GB Ram)
I think the CPU is the biggest drawback currently, I'm on a bit of a budget aswell. Thanks.
i ran 1660ti with 9400f too
went all good for me, 60fps
When was this? For me it's been nothing but problems since the latest update. (Config was deleted and drivers updated)
Sometimes I get as little as 2fps for minutes on end with seemingly no rhyme or reason. Settings are as low as I can put them.
maybe I am cursed
lemme compare the gpus, hold on
I mean the ti is better than the 1660
yea, let me see how much is it though
but shouldn't be THAT big of a difference
very little.
yea, so I cannot possibly think what's causing so much dismay on my end
i would watch your gpu closely, with MSI afterburner
so you see exactly whats going on
can report if u want
Yes pls
thank u
hey, i got a heart stuck to me and couldnt grab any food after that, lads told me to relog so thats what I did
Hi guys, does anyone know why my fps is locked at 60? I turned the frame limit to off, reinstalled, and nothing worked. I usually get close to 180
do you know if your cpu or gpu is already at max 100% usage?
Try /unstuck
Please help! My growth % keeps resetting to 21% when I log in. I am on America CA-1 evrima server
had a similar issue but I had an orange stuck to my snout for a while
i am having the same issue on 2 servers, i can kill my character create a new one and the next time i log on the its back to the old character
try validating your files/re installing isle
does anyone know what setting will fix the flashing water? i have everyting set to low
So im having issues with nesting as a croc, it’ll let other people in my group mate and nest but they can’t find sticks..
Like they won’t spawn
anyone know how long the admins take to respond to dms?
i was told to dm one about my issue and its been roughly a week
right, so i had an install error with anti cheat whilst trying to losd the gsme on evrims
verified file integrity then couldnt start the game at all
redownloded it and now it has a disj write errir
jaysus i cant type
any clues?
ya se arreglaron el servidor?
Have they fixed the official servers yet?
pequeno
?
okay
it is broken af
all good for me
didn't got a single rollback
they still haven't fixed it?
they did
dino progress is no longer erased?
I didn't lost a single dino yet
I can't join the server How do I fix it?
but recently? they repaired it?
okay
hey, i've been getting the no easy anti-cheat installed error, and i've verified the integrity of the game files, uninstalled and reinstalled, then verified again. anyone have a solution?
open the game folder and click 2x in installanticheat
all good
im having an issue where whenever somebody sends the unban app, it says only moderators are able to access
does anyone know why birds keep chasing carnos ? and only carnos
@thin oracle i put a bug report in for this but i was a raptor but it was happening for other dino types but not sure about for the recent horde test update? ... see this post :> #🔧-evrima-troubleshooting-🔧 message
what is the cpu and graphics card/gpu you have and graphics driver version? see this post :> #🔧-evrima-troubleshooting-🔧 message
is windows up to date including optional updates?
might need to update graphics driver - latest graphics card drivers post :> #🔧-evrima-troubleshooting-🔧 message
What does that mean?
Theres no other isle running in the background but still gives this error what can i do?
what do it do when im stuck
the command isnt working
fr hardstuck
<@&818552355796287508> <@&505047238674874368>
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
@grim junco you ping official server admin rolein #evrima-na or relevant region. If someone is available for unstucks they'll respond
Could I have some tecnical support?
I’m having issues with the game and I just bought it
Its not launching Rn and i have a message that says Directx 12 isn’t supported
<@&818552355796287508>
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
EU4 cheater cera!!!
Im stuck and command doesnt work
Was just in a ofc server, game was lagging so bad. There was no audio, my game froze constantly, and my fps limit would stop at 80fps instead of the 160 I set it too.
(X X)
anyone knowhow to fix the screen stretching and white textures? my screen is super glitchy
what's your gpu
disable dlss
I’m working on fixing it en and i have forever
I know how to fix it
but I need to know your GPU name
In GeForce excperience im trying to Update it
The server character has changed. How do I handle it?
if you have a GPU that supports dx12 (12_1) that will do it
if you don't, then no
you can report here #🐞-evrima-bug-reports-🐞
my friend and i have been on a problem since a week he had the same screen like this at the beginning than we tried to verify the data an deinstall anti cheat and install it back but now he can get into the game but after ten seconds the loading screen freezes and he needs to close it can someone please help we want to play together but cant
Im gonna try updating it if it doesnt work il tell u
what are his PC specs
Thank you. I'm enjoying watching YouTube.
sure :p
what do u mean?
why does the dlss option make my game look weird with tearing
have the devs fixed the growth glitch yet on the servs?
seems like so
every time i log out Fatal error!
how do i make this disapear without disabling dlss
no one found a 100% fix yet
can try various things, such as enable DLSS in the game files, or reinstall, or delete saved/config folder
enable dlss in the game file ? how
oh kay thanks i'm gonna stick to delete config haha
is there any way to fix the insanely dark vision underwater as the deino?
Do I need to have both parents alive to hatch as an egg? Can I be the parent with my friend and then die/kill my dino to hatch as the egg while my duo who is the mother/father stays alive?
you cannot spawn in your own nest
but yes, only one parent need to be alive to accept a baby that wants to spawn. It just cannot be you
Dunno if anyone has brought it up but is nesting bugged on officials like it seems to be on unofficials?
- disable dlss
- reset graphics or restart game
it seems fine for me
odd, thanks for answering my question tho!
hey all, was wondering if someone could help me out: whenever i join a server and im in the dinosaur select (herb, carnivore, etc) my game always crashes and i get a fatal error. anyone else have this problem? i've tried uninstalling/reinstalling, deleted Saved & Config folders, updating drivers and any system updates etc
/unstuck
you can also call an admin if u want, by reading the pinned message of the server youre stuck in
such as #evrima-eu #evrima-au #evrima-na
disable dlss
can someone tell me what this is?
That sounds like a big, try reporting it and perhaps waiting for the next update to see if its fixed? Sorry i dont have any other advice :)
Would there happen to be a fix for the constant rain sound without logging?
old map of evrima
scheduled restart
Ah
check pineed message of each regional channel to see the times
all g
Can i play in it?
Also Im such a huge fan of your content on youtube :D
yes, if you find available servers ^^
thank you :D
Oooo :0 Thank you!
Can someone maybe help me out? Why is this happening?
disable dlss
Just turn off NVidia DLSS?
yeah
fatal error on safe log, the Dino is saved btw (also made a bug report).. any advise?
happening with everyone, no fix yet
Any reason why this is happening around my border?
reset your graphics or delete config folder
how would i reset my graphics? like reset the game or?
bro what is this
Turn off DLSS
man my game's gonna run like doo doo if i do that lol
my game doesn't run bad after turning it off so idk. When I turned it off, the screen glitching stopped happening.
they really gotta update this lol
Thx for the reply
How do I get rid of the fps counter on the right top corner without removing the whole ui?
got fruit stuck to me again
If running The Isle, exit the game.
Press the Windows key
Type %localappdata% then press Enter.
Find "TheIsle" folder. Open it.
Open Saved
Open Config
Open WindowsClient
Open GameUserSettings.ini
Find where it says DLSSEnabled= and set it to True if it isn't already
OR
Disable DLSS in the main menu, then try reenabling it in a serve
I ran into similar issue - I keep getting fatal error whenever I log, even if it's just logging out from the playable pick server screen
why does /unstuck not fkin work
Hello, quick question: we can not make it on private server. Are there problems with the game?
Someone please help me with this error or just give me a refund, theres no other the isle running in the background
When looking to the east while underwater, a huge black box spawns and obscures my vision, it also follows me
Playing Deino
Turning NV on and off does nothing to it
Everytime i log in, the bushes are grey, i can walk trought mountains and what else, oh yeah...my steps are lightining asf
I've already done everything, delete isle folder blabla.
tbh this only happends when i press apply, cause when you log in game the fps are very bad and the only way to fix 'em is by pressin' apply on settings.
try to close the game using the task manager
and end steam actions there too
For those encountering the "Launch Error - Could not locate the game binary," I have developed a solution after extensive troubleshooting. DM me
Hello guys can someone help me for
in this sitation i cant see any server and this screen stuck
its like 1 week ago i try to wait like 1 hour to open it
but i guess its stuck forever
What beta branch are you on?
Evrime public branch
What game version is in the bottom right of the main menu?
wdym?
İn the game screen or smthing
Yea, go back out to the main menu where the little video plays. There's numbers in the bottom right corner, let me know what they are
tried that still says the same
V:0.17.65
.
I'd try verifying the game files through steam, there might be a problem with the installation
k i'm waiting
tried doing a clean reinstall?
Did that too
:/
you can only smell a body after like 5 minutes
hi i have a problem everything goes well until i try to connect to a server,i press the connect button and i cant acces the server i have black screen and it loads endlessly i waited around 30 minutes and is still wont load
on the normal version it connects me immediately,on evrima it does not connect
oh okay thanks
were u swimming
yes
then it can drag you
deino threshold goes from half t 75% if both are swimming, and a stego is exactly 75% of the deino weight
so it was always like this and i was just lucky all those times?
not always, but its been some months
Every time I connect on EU4 I always get spawned on the same tree with my progress reset, it is like the game saved there and no matter how much progress I do or how many times I die I just spawn on the same place with the same stats, anyone know fix?
I log off, log back in next day and I am playing all over again on life I started like 2 weeks ago
is there some way to fix the dlss screen tearing?
Any way to fix dx12 bug?
whats your gpu
sometimes deleting config folder, writing enable/disable manually in the game folder, clean reinstall, etc
okey thanks ill try 😄
Geforce 840m
ive been having the same issue for awhile also
the word that i have been hearing is that its a sign that you have been banned
maybe dm an admin
though i will say i dmed a few of them and they do not respond
cant eat logged out multip times just want eat
can we bring back more goats and boars and fish also ?
at security center west access
if you on horde test na 1 - it just restarted a few mins ago - back up now
oh ok ... ty
Ty for information man
very appriciated that
but ban for what idk
what do ido
- you could try adding the isle as an exception to your antivirus just in case it is somehow interfering? see this post :> #🔧-evrima-troubleshooting-🔧 message
Same here man
I think I have been wrongfully banned
I’m pretty sure I got banned trying to work out my anti cheat issue
I remember it was right when dibble was added and it let me play for about 15 minutes and then I got kicked
If you were banned, you should be getting a Banned message 
( not my screenshot, as a disclaimer
)
Do not fear, nothing loading doesn’t mean you’re banned
You could be on the wrong version, servers could be restarting, you’re having issues running the server listings or your game is having issues connecting to the servers in general
As RabbitHorn said, if you were banned, you’d be seeing a message
whenever I have night vision on and i move the camera up and down it makes everything lighter or darker. its really annoying
it really is
is there no way to fix it :/
nope
awesome
is the roll back problem still active at the offical servers?
Try clearing the config folder, make sure lumen is disabled, set 3d resolution to around 45-50, and check to see that your gpu drivers are up to date
thank you
where exactly do i find the config folder?
- If running The Isle, exit the game.
- Press the Windows key
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Restart the game. The issues should be fixed.
Thanks again
Yea of course!
my friend is unable to drink water even if he moves away from the source, hes reset the game and rejoined 3 times already, what can he do
Anyone know if the new intel arc b580 can run evrima?
Iirc other intel gpus had dx12 not supported problems
it should... the other arcs had poor drivers and almost no partnerships with games, this new intel gpu seems to deliver things way smoother
hey! have you found a way to fix this yet? i have the same problem
disable dlss
/unstuck
Many are experiencing this, but I found a solution though. You need to download all the game files manually and grant explicit access via the command prompt, as well as whitelisting The Isle on your antivirus if it's blocking it. I uploaded the game files on Google Drive, just DM me and I'll send u a link and share it
I'll go through the steps with you
My full-grown NA4 carno is gone- I safe logged earlier today
I can see it on the server screen but when i log in it wants me to make a new dino
any one else experiencing this?
Where can I report a hacker?
For those with that "Easy Anti-Cheat is not installed" issue, there are some steps you can do to solve it
"C:\Program Files (x86)\Steam\steamapps\common\The Isle"
there is a file called InstallAntiCheat.bat, just run it and try running the game again.
Jump
No I did that
Uninstalled and reinstalled it too
It’s just an issue I’m getting for one server
did it happen just once?
No I can not get in
I safe logged out for a server restart and it won’t let me back in
But only for that server I can get into others
Let me in this time nvm thanks
I cant seem to get in to evrima, i have the anti-cheat bug. ive tried uninstalling and reinstalling easy anti cheat multiple times but i cant get in.
ah i figured it out, i tried launching it through the files and somehow that worked
wait
no
shoot
Try these #🔧-evrima-troubleshooting-🔧 message
ah okau thank you
it seems to work now :)
When i try launch the isle evirma, it launches the anticheat but afterwards it never actually launches the game. It doesnt give me any error reason aswell, it just doesnt launch.
Turn off the Dlss
hi! i installed evrima not long ago and was ondering why my audio is stuttering when im loaded into a server, and does anyone have a fix for this? thanks in advance!
Does anyone and I mean anyone know what’s going on with the nesting in some of the unofficial servers?🥲
Does somebody still have any tips to get more fps? I used to have 70-80fps. Thanks to @winter python i got 5 fps more but it still isnt great.
Now its only 20 fps.
tips that improve fps
-
deleting config folder
-
updating GPU drivers and windows
-
put everything low and off, shadows medium, 3d render 46 or 47
-
if none of the above works, a program called lossless scaling can triple your frames using AI
thanks
Is 1080 TI enough for evrima?
if you have a GPU that can push it, yes
wdym push it?
to 100% usage or so
oh
if your CPU is too weak, the GPU won't get any work and performance will be bad
How do ppl play this game man, my fps be at 12, highest 21 if im lucky n lowest 4 when fighting in like forests n stuff
Clear the config folder, make sure your drivers are updated, disable Lumen, keep 3d resolution at around 40-50, and play around with the settings. On some, the medium and high options may be more optimized than low
tyy
This may just be me but my Dino’s won’t save, I know the whole rolling back thing happened but these were Dino’s that were saved previously before that happened, and now, I’ll try and play them and they aren’t saved whatsoever, I mean I had a 70% stego that’s gonna take forever 😭
Is there something necessarily causing this that I can fix?
Whenever I attempt to join a server it says data acquisition failed [both in live evrima branch and mia horde test]
i was playing normal then afk 20 min after i came back my screen turns on and off always as soon i have the game active, when i am out of the scree(2. screen) its on but as soon as i enter the game with mousclick it turns off 4-5 sec. turns on for 1 second an repeat
the problem seems only to appear in fullscreen or windowed fullscreen mode
wwhenever i join a server my fps drops to like 15 or 6 and i start lagging pretty badly
Hey, are there compatibility issues between the isle and ARC graphics cards? Getting absolutely awful frames (sub 10, 15 if im lucky)
arc a770 in specific
Only a temp gpu ive got but id still like to play the game. not a processor issue.. unless the game doesnt like AMD. 7800x3d
any help is appreciated, yes i have up to date drivers
thanks guys
considering this game is small and its not worldwide recognizabled, the a770 should no have good drivers for this situation, and the isle may not have full support to it
and a770 had a lot of issues with a lot of games too
Yeah, assumed that was the case.
thanks!
<@&933486433342222376> say im banned from semi realism server for not being verified in the discord? but ive been in the discord for months?
Sounds like you're looking for an unofficial server's discord. This is the official server
i fell into a hole and now im stuck, how do i get out?
<@&933486433342222376> is there anyway I can get out of this hole?
/unstuck into game chat
thanks
Please check the pins in either #evrima-na #evrima-eu if /unstuck doesn't work
it worked, thank you guys sm!
i have this problem i can't entry in Evrima
I played in the vanilla and i want pass to evrima but I can't
That usually happens when your antivirus has flagged that file. Try making and exclusion for it
<@&401466542140817419> Hey, I was doing some googling on what to do if a dinosaur gets stuck... they said i should come here?
Try /unstuck
Please check the pins in either #evrima-na #evrima-eu if /unstuck doesn't work
gotcha, thank you
thank you very much
Is there any fix for the bug where food sticks to your face? Other than relogging?
This isnt directly The Isle issue but im still here to fix it: I noticed that in many games i only get around 60 fps. It isnt like I put the frame limit to 60 fps, it constaltly moves from about 58-62 fps and cant get more but only lower. This isnt a performance issue and many days ago I got it 80+ fps in any game. Any ideas how to fix this?
check if your GPU or windows is not in energy saving mode
and if possible download an app to keep track of how your components are doing, such as CPU, GPU, ram, etc
maybe they're overheating, that's why the performance is capped
well it goes for all games, even the ones that are easier than the isle
even more of a reason for you to download it
unstuck wont work im stuck...
Ok so ive been having this lagging issue for 6 months now and i have asked reddit,discord and just tried to find a general solution since it prevents me from really playing the game, This vid of the omni is me playing and this is happening the entire time. The only time it has not happned is some updates, for instance when the first branch of the new stress test was released i was not lagging around but when it got updated it started again. ARE THERE ANY SOLUTIONS!! at this point i dont know if its an issue with me or the game. ive tried closing everything when playing the isle and that worked one day and then the next the latency started up again and like i said before the updates that fix and unfix it. I have not found anyone with this issue and so cannot find a straight forward solution, this lagging only happens on the isle and my wifi is more than enough to prevent lagging in games (70-100mbps dowload and 70mbps upload). Ive tried all the basic and common stuff which has not worked in the long term so i am really asking if anyone has a solution or fix to this issue if it is the games or an issue on my end. The video attached is just an example and i can be worse at times but never subsides for long periods when playing.
-198,578.921, 147,631.405, 25,699.421 at these cords on the second waterfall on the right, there is 0 water under the waterfall and drops you into a pit that you cant get out off, even with unstuck command. Pretty much every waterfall from water access is bugged and has no water and has a couple spots you cant get out off
Posted this on forum but for the measure will post it here too. Basically when starting the game it gets to the unreal engine loading screen and crashes. I'm getting this error:
LowLevelFatalError [File:C:\Users\Administrator\Desktop\Isle\IsleEngine\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 1415] GameThread timed out waiting for RenderThread after 120.00 secs
My graphics card is- Sapphire Radeon RX 7800 XT PULSE 16GB GDDR6
and I'm on windows 11
I can give any info needed just pls help, I bought the computer mostly to play the isle ;>;
Can footsteps no longer be scented?
I see yellow squares where footsteps were when the map glitches and turns into a grid, but when the map and textures are fine, there's no footsteps to be seen anywhere
the isle will not fullscreen, also every time I launch it it messes up the resolution for some reason
How do we delete the erm files for the Isle? It usually helps to clear up any bugs and so on I just can't come up with the whole name
The config file I think?
hi i have a question. How can i lay eggs in the nest. I have eggs and nest created with sticks
lets u walk up, but theres an invisable wall that wont let me walk down. any mods help TP me? /unstuck doesnt work.
The wall/supports at the dam in port are not physical, you fall through, and get stuck.
The bug seems to occur where the ground under it starts to slide (be non walkable)
Bringing this down
does anyone know why my FPS is at 4 as soon as i open the game but usally im running 85+? is it a driver or a file thats messed up does anyone know ?
Please fix nesting on the islander unofficial server
Sometimes when pressing enter to talk it instead switches the game to windowed mode. When I change it back it permanently make the graphics look really low quality and "fuzzy" (even though the actual settings don't appear to change), I have to log out of the server to fix it, but sometimes not even that works. Any ideas how to fix this? it's really annoying :(
when I tried to enter the server I crashed the game and came out this message what to do about it?
Fatal error: [File:Unknown] [Line: 3194]
ParticleLODLevel /Game/TheIsle/Particles/Water/PSC_Volume/PS_WaterFX_Char_Med_Sprint.PS_WaterFX_Char_Med_Sprint:ParticleSpriteEmitter_3.ParticleLODLevel_15: Serial size mismatch: Got 0, Expected 231
0x00007ff8b04bfb4c KERNELBASE.dll!UnknownFunction []
0x00007ff6432e50b6 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6432e7156 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6432abc4d TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff64332c8d3 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff64333e051 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff64331f163 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff64333cf89 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff64334a0db TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff643345262 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6432f6d27 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6432f1341 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff8b15b259d KERNEL32.DLL!UnknownFunction []
0x00007ff8b304af38 ntdll.dll!UnknownFunction []
Crash in runnable thread FAsyncLoadingThread
any solutions for this
Disable DLSS
ive been having an issue where i cannot load into any server
i let it load for like 15 minutes and it timed out
i havent had a pop up about my anti cheat
or the ban pop up
so im at a complete loss of what to do
ive tried eveyrhting
Start by clearing the Steam cache, then do a comprehensive GPU cache clearing https://www.youtube.com/watch?v=MDcvc43yzG0&t=7s&ab_channel=Panjno
Clear NVIDIA Cache to fix FPS 👍 25% discount code for software: PAN20
Windows 10 Pro OEM Key (17$): https://www.whokeys.com/wk/Panjno10
Windows 10 Home OEM Key( 14$ ) : https://www.whokeys.com/wk/Panjnohome
Windows 11 Home OEM Key( 21$ ): https://www.whokeys.com/wk/Panjno11
Windows 11 Pro OEM Key( 17$ ): https://www.whokeys.com/wk/Panjnopro11
O...
textures? what textures? I think i simple restart of the game will fix this, but got this bug (and reported it) after changing the "materials" from epic to medium but then canceled cause i didnt wanna be removed from the server since they take a while to get into a lot of the time. But hopefully a restart will fix.
yes, my stuff is fixed after restart
new patch update for hordetesting (0.18.103) just came out :> #announcements message
Has anyone experienced sudden frame drops when moving their mouse after 1-2hrs of being on? I drop from 120fps to like 20-30.. and as soon as I stop moving my mouse, it fixes it. It's not my gpu/cpu and I'm confused as hell lol.
Anyone know why the client would randomly disconnect? Ping was 50, FPS was 80.
I updated to windows 11 and now the Isle no longer wants to open, I've tried verifying files, reinstalling game/easy anti cheat, restarting windows, etc.... just the splash screen appears then disappears then the Play button reappears in Steam...any thoughts on where I can maybe find a log file to see what is happening?
@crisp apex
if running horde test - you can check the latest isle game logs in C:\Users\username\AppData\Local\TheIsle\Saved\Logs
(nb. evrima public branch not currently writing to the log file but the horde test currently does)
eg. TheIsle.log, TheIsle-backup-date.log
1.) If running 'The Isle', exit the game.
2.) Press the windows key (or press "Windows key" + "R") to bring up search box.
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> Local, and not in Appdata -> Roaming!).
4.) Find the 'TheIsle' folder and then go in to the Saved folder and then the Logs folder
-
you could try adding the isle as an exception to your antivirus just in case it is somehow interfering? see this post :> #🔧-evrima-troubleshooting-🔧 message
-
windows up to date including optional updates and graphics driver?
might need to update graphics driver - latest graphics card drivers post :> #🔧-evrima-troubleshooting-🔧 message
k, It was Evrima, but will try HordeTest
nothing standing out in the log files, last line is about my video card drivers:
[2024.12.19-03.58.14:992][ 0]LogD3D12RHI: Display: Creating D3D12 RHI with Max Feature Level SM6
[2024.12.19-03.58.14:992][ 0]LogWindows: Attached monitors:
[2024.12.19-03.58.14:992][ 0]LogWindows: resolution: 1920x1080, work area: (0, 0) -> (1920, 1032), device: '\.\DISPLAY2' [PRIMARY]
[2024.12.19-03.58.14:992][ 0]LogWindows: resolution: 1920x1080, work area: (9, -1080) -> (1929, -48), device: '\.\DISPLAY3'
[2024.12.19-03.58.14:992][ 0]LogWindows: resolution: 1920x1080, work area: (1929, -1012) -> (3849, 20), device: '\.\DISPLAY1'
[2024.12.19-03.58.14:992][ 0]LogWindows: Found 3 attached monitors.
[2024.12.19-03.58.14:992][ 0]LogWindows: Gathering driver information using Windows Setup API
[2024.12.19-03.58.14:993][ 0]LogRHI: RHI Adapter Info:
[2024.12.19-03.58.14:993][ 0]LogRHI: Name: Radeon RX 590 Series
[2024.12.19-03.58.14:993][ 0]LogRHI: Driver Version: AMD Software: Adrenalin Edition 24.9.1 (internal:31.0.21921.1000, unified:31.0.21921.1000)
[2024.12.19-03.58.14:993][ 0]LogRHI: Driver Date: 8-19-2024
[2024.12.19-03.58.14:993][ 0]LogD3D12RHI: GPU DeviceId: 0x67df (for the marketing name, search the web for "GPU Device Id")
I think it's driver related, gonna try it.
Downgrading my drivers and it opened, so seems likely
Yep reinstalling my video drivers worked
nice
disable dlss , then activate it 10 minute later it will work !
@lethal badger @wise cipher
my post from a few months ago regarding a few other players also getting this issue with being stuck on connecting to server :> #🔧-evrima-troubleshooting-🔧 message
if running horde test - you could check the latest isle game logs in C:\Users\username\AppData\Local\TheIsle\Saved\Logs
(nb. evrima public branch not currently writing to log file but horde test currently does)
eg. TheIsle.log, TheIsle-backup-date.log
1.) If running 'The Isle', exit game
2.) Press the windows key (or press "Windows key" + "R") to bring up search box
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> Local, and not in Appdata -> Roaming!)
4.) Find 'TheIsle' folder and then go in to Saved folder and then Logs folder
open up TheIsle.log (or TheIsle if you have file extensions turned off)
and scroll down, in this case of not connecting:
search in log for: LogRedpointEOSNetworkAuth: Verbose: Encrypted connection on client established.
after that line should say: LogRedpointEOSNetworkAuth: Verbose: Responding to trusted client proof request with no proof available...
LogMoviePlayer: Verbose: PreLoadMap
for some it seems to not respond after the: Encrypted connection on client established - it seems to just say connecting onscreen and then i think they then give up and exit the game ...
- so as i mentioned on a few other posts i don't know if it is an Epic Online Services (EOS) authentication issue? isp - dns/http/port? modem/router issues? steam account issues? windows issues? (does it work from another windows account/install, steam account or pc/laptop?)
*** example from my isle evrima horde test (0.18.95) log file for reference which shows a successful connection :> #🔧-evrima-troubleshooting-🔧 message ***
unable to grab elite fish as deino, me and my friend found like 5 different ones and could grab any of them
horde test (0.18.95) log file which shows successful connection:
LogTemp: Warning: Find Official Sessions
LogTemp: Warning: Official Sessions found: 30
LogTemp: Warning: UTIServerListWidget(78): Socket Connected
LogTemp: Warning: Requesting queue spot!
LogTemp: Warning: UTIServerListWidget(177): Join accepted
LogGlobalStatus: UEngine::Browse Started Browse: "54.176.155.164/Game/TheIsle/Maps/TitleMap?76561197971138828"
LogRedpointEOSAntiCheat: Verbose: Game Anti-Cheat: 000001D2A7D1A5F0: CreateSession(bIsServer: false, HostUserId: 0002045904634d7688a2605cd169bbfe, bIsDedicatedServerSession: true, ListenServerUserId: (none), ServerConnectionUrlOnClient: 54.176.155.164:7777): Called
LogRedpointEOSAntiCheat: Verbose: Game Anti-Cheat: 000001D2A7D1A5F0: CreateSession(bIsServer: false, HostUserId: 0002045904634d7688a2605cd169bbfe, bIsDedicatedServerSession: true, ListenServerUserId: (none), ServerConnectionUrlOnClient: 54.176.155.164:7777): Started new session; current session is now 8C6126D04B596EABBA79A1A3D404B252.
LogInit: WinSock: Socket queue. Rx: 32768 (config 32768) Tx: 32768 (config 32768)
LogNetVersion: TheIsle 0.18.95, NetCL: 0, EngineNetworkVersion: 34, GameNetworkVersion: 0 (Checksum: 908555795)
LogRedpointEOSNetworkAuth: Verbose: 54.176.155.164: connection: AutomaticEncryption: Received NMT_EOS_RequestClientEphemeralKey.
LogRedpointEOSNetworkAuth: Verbose: 54.176.155.164: connection: AutomaticEncryption: Sending NMT_EOS_DeliverClientEphemeralKey to server.
LogRedpointEOSNetworkAuth: Verbose: 54.176.155.164: connection: AutomaticEncryption: Received NMT_EOS_SymmetricKeyExchange.
LogRedpointEOSNetworkAuth: Verbose: Encrypted connection on client established.
LogRedpointEOSNetworkAuth: Verbose: Responding to trusted client proof request with no proof available...
LogMoviePlayer: Verbose: PreLoadMap
LogLoad: LoadMap: 54.176.155.164/Game/TheIsle/Maps/Game/Gateway/Gateway?76561197971138828?game=/Game/TheIsle/Core/GameModes/BP_SurvivalGameMode.BP_SurvivalGameMode_C
Posted this on forum but for the measure will post it here too. Basically when starting the game it gets to the unreal engine loading screen and crashes. I'm getting this error:
LowLevelFatalError [File:C:\Users\Administrator\Desktop\Isle\IsleEngine\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 1415] GameThread timed out waiting for RenderThread after 120.00 secs
My graphics card is- Sapphire Radeon RX 7800 XT PULSE 16GB GDDR6
and I'm on windows 11
I can give any info needed just pls help, I bought the computer mostly to play the isle ;>;
I beg yall to help I’ve tried so many things for around 5 hours and none worked
didnt work 😦
Ok different approach hard cap your frames to 60fps in game, if this doesn't work use MSI afterburner to do a hard cap to 60 much more effectively https://www.youtube.com/watch?v=oh6hamdxlN0&ab_channel=RandomGaminginHD
I've been using this method to fix frame times, stutters and FPS dips in games for years, so today I wanted to bring you a video on how to do it yourself. This method has been around for years, but it's still very much applicable and relevant today!
MSI Afterburner (And Rivatuner): https://www.msi.com/Landing/afterburner
My Original Setup Guid...
does fps effect desync and lag? i already play on 60 and the lag still happens when I increase or decrease the cap?
happened to me as galli too. I had to log out because the unstuck command didn't work at first.
I need help. Who do I speak to?
what's the issue?
I got help from another player! I was stuck in a waterfall. But thank you for the reply.
relog
anyone knows why this happens?
It's a problem with DLSS, try changing the quality it's set to, or disable it
im on the hoardtest and this just happened after resetting my keybinds??
talking about the odd boarder over my screen
also
That usually is fixed by a relog, happens sometimes when settings are changed in-game
For that, check if Streamer Mode is enabled in the Gameplay settings!
thank you! both things are fixed now
Does anyone know some good settings? i have max 20 fps rn and I was always 50-60
I haven't changed anything in the settings
Clear the config folder first, then play around with the settings
idk how
- If running The Isle, exit the game.
- Press the Windows key
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Restart the game. The issues should be fixed.
i deleted the config
Now I start the game
it worked at least now I can play and I don't have lag anymore
i have 40-50 fps
Thanks
ive spent tons of time towards fixing this issue and since nothing has worked can i assume its the game? i mean some updates i dont get it but other i do?
Hey! I'm getting fatal erros every 10 mins or so. Game is unplayable because of it. No error code, just fatal error and the game closes
Sometimes when i verify steam, it says some files have issues, but sometimes not
Don't give up from your end, there is always a solution, the vast majority of us do play this game ok, yes it can be the game, but it something with our systems also
If files are being corrupted or missing, check your Anti Virus (AV) by turning it OFF, Verifying the game again to relace any missing files, then running the game to see what happens, if it is the AV you need to set up an exception for the game
No anti virus installed atm tho so I really don't know
I was just sat in Q after restarting for fatal error and it did it again
really hard one to fix, particularly when the error is so vague
Yeah and it gives no error code or nothing. It seems to be only me as well, cause my friends games in the same server, even identical pcs are just fine
sorry to hear this, I know how it feels to get stuck like this, can drive you nuts, but there is always a solution
Yes im just desperate. Gonna try a fresh install as well to see if it helps, it seemed to temp fix it last time
That is a hint right there, GL
Thanks, doesn't work each time tho
Something happens to your files, maybe turn unnecessary programs off in the back ground to reduce interference, run the PC very lean, running the game in safe mode with network connection may show you something
such a niche and specific issue its almost impossible to find a solution lmao
im struggling here, ive gestated the eggs but am unable to build a nest. is there something im missin?
You need to have a partner to build a nest
ive got that, im paired with my friend
Are you tapping N to place the nest site?
Thank you! i remembered it being B to place
Yeah I know, it can be super frustrating, have you tried older GPU Drivers, or even dare I say reinstalling Windows?
/unstuck
not working
youre either near someone or the command is on cooldown
hear?
yes
well, they will hear if you make noise
can also call an admin by reading the pinned message of the regional chat youre stuck in
like #evrima-eu #evrima-na
anyone knows if theyre giving back the lost dinos from a couple weeks ago? I wanna play dilo but I dont wanna restart
Hello,
does someone have the same Powerloss from GPU in Terms of Watt Usage during the Game ?
its dropping from 250 Watt max TDP to like 60Watt ?!
does anyone know how to fix the eating glitch without relogging?
anyone know why i keep crashing every 10 mins of playing
never had this happen till today and it keeps saying fatal error
I literally cannot play pteradon without being killed ASAP by the pterodactylus's. As SOON as I catch a fish, you're INSTANTLY attacked by a swarm of pterodactylus's and die. Can you developers please remove this...
This is a troubleshooting channel, not a feedback channel
my bad!
did u try restarting the game?
Basically when starting the game it gets to the unreal engine loading screen and crashes. I'm getting this error:
LowLevelFatalError [File:C:\Users\Administrator\Desktop\Isle\IsleEngine\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 1415] GameThread timed out waiting for RenderThread after 120.00 secs
My graphics card is- Sapphire Radeon RX 7800 XT PULSE 16GB GDDR6
and I'm on windows 11
Please help me I am just trying to play the game and nothing seems to help
Ok than you
deleting the config folder sometimes help to fix some fatal errors
Tried it like twice it did nothing
Can I ping tech support for this?
i cant use any calls and joing group is there way to fix this?
What must I do?
type /unstuck in game chat
yep, but idk if tech will respond
Zamn 😭 it’s worth a shot tho
<@&818552355796287508>
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
check this document, probably there is a fix here #🔧-evrima-troubleshooting-🔧 message
Also tried it already
I am having this issue as shown below when I try to launch the game in hordetesting, I am running DirectX 12 with a GTX 750 Ti, my drivers are updated and my windows is updated
my command line is empty
when i try to launch with directx11 i get this message
I can't press Night Vision. It requires at least "Post processing" I do not understand
that GPU doesn't support the required level 12(12_1)
/unstuck
how so?
Are my computer specifications the reason for game crashing? Too low or too high maybe?
what's your GPU
Now it's fixed, thanks.
yeah :(
howcome legacy works then?
wait but my gpu supports 12? so is there some other thing im missing?
i just wanna know like why
strangely enough the new HT patch made it better and i ping around much less
it requires the dx12(12_1)
yours support dx12(11_0)
Sapphire Radeon RX 7800 XT PULSE 16GB GDDR6
well, I don't see any problem
the only thing I can say is like
make sure windows it's updated, GPU drivers updated (via app), clean the GPU drivers if you think none works
Windows for sure updated, drivers too, I could try cleaning them tho I just dont know how
I never did it myself but there's plenty of videos on YouTube
Hey so I think I found a problem, my CPU has an integrated GPU in it and the isle might be trying to use that card instead of the dedicated one. Ideas how to make it switch to the dedicated one?
Need help
it seems 2 server only
Servers are restarting
Oh ok
what is this? I always see it at waterfalls
Can somebody help me i constantly see this black bar under water playing as a deino, its annoying and causes my game to be literal pitch black.
ate another pterodactyl, but counts as cannibalism and didn't get nutrients? bug or feature? juvie
how do i fix this
Disable DLSS
bet
rtx 4060 already gets 100 fps
I am stuck in a spot on EU 4 where the /unstuck doesn't work. Can anyone help us?
Check this channel's description
alr so i tried installing
and i got hit with this but ik my disc works fine
failed to download
disc writing error
evrima
Hi have some problems with my game. there's no servers showing up on my tab? how do i fix it?
Good to hear 🙂
your tab or your server list?
if it's the tab, disable stream mode in settings
im not getting any servers showing up in the horde testing
"scanning all frequencies " endlessly
#announcements and its time for the scheduled restart
it downloaded the new one tho. i will see if it pops up in a lil bit then
is nesting still broken?
is anyone seeing the hordtest server in Verima public severs?
They're on the same game version now
oh ok
Why am I only seeing hordetesting servers?
official servers are restarting
is there a known crashing issue, or am I just lucky 😛
the herbi food glitch is still a thing 😦 how do I fix it
is there something up with the game causing it to download incredibly slow? my download speed on any other steam game is well above 300 Mbps, but when downloading evrima/legacy isle its just no higher than 20 Mbps
hey does anyone know how to fix the "Data acquisition failed" when i go to jjoin a server?
ive had this problem for WEEKS now. ive tried reinstalling and nothing has worked😭
resolved it^
Does anyone know how to fix fatal erroring while launching the game?
My friend has had this problem since she switched to hordetesting and wasn't able to even play it
She switched it back n it's still doing the same thing
still having the bug where if you grab food as a herbi you get stuck
No Official servers are loading for me how do i fix?
what the hell this problem
Hello, I'm currently in Evrima NA 5 and very stuck inside of some geometry. Can an admin unstuck me? The command isn't working. I had to log out to avoid dying of dehydration.
Hey, I keep getting fatal error about a minute after I log in, is there any way to fix that?
i have the same problem has him but when i disable dlss i lag
Underwater Pitch Black
try turning lumen off see what happens
I've tried with lumen off before, it didn't work.
Ok have you deleted your Config file to reset all settings?
No I didn't.
How to Delete the Config folder
- If running The Isle, exit the game.
- Open File Explorer.
- Click the address bar at the top.
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults, may also improve performance
- Start the game.
Note: Hitting 'Apply' in settings when you have your Dino loaded in, may help as some settings may get stuck, could help with performance
- Also if you haven't in awhile Update your GPU Driver (use the manufactures website) and Windows OS to the latest versions each
I'll try that 👍
GL
can someone help me to get rid of those blurry textures?
soo idk what is going on but it hurts my eyes. (no its not my monitor i can play other games totally fine)
disable dlss
ah nice
common, need to restart the game
How would i know lmao