#🔧-evrima-troubleshooting-🔧
1 messages · Page 162 of 1
sadly it's very expected since the update is super new
are deino hatchlings working as intended? they can't eat til they're 5% and are born without diet?
Tell me, please, how can this problem be solved? We faced the same situation
hi guys can you tell me how to repair this
i cant change graphics because of these 2 issues
can anyone else change their graphics?
how to repair
I'm on NA 3 right now and my dino keeps rubberbanding randomly, and shoots back 5-10 seconds. Happens if I swim fast or slow. Anyone else having any similar issue? My fps and ping are the same as they usually are, so that doesn't seem to be it. If it's likely on my end, any solutions?
why does this happen every time i eat fruits on pachy?
Any 1 know why when I try load in it loads me in up to 1 point and stays there for hours?
every once in a while my friend gets this on there screen can anyone tell me why???
is there actually no other way to fix this other than turning off dlss because dlss is kinda critical in the game?
oh i had this bug also
jeez i guess this is super common
yeah its super annoying 😂 , dlss is one of the best things ever without it i cant get over 40 fps.
welp idk what this is
does anyone know how well an rtx 4060 would run on evrima?
lads, does the isle fps counter top right actually read fps correctly?/ it seems like im getting 60 but the isle sdays im getting 30 to 40?
how repair this?
How to fix Data Acquisition error when trying to join a server?
Oh, it was a long time ago, but I think reinstalling the game helped me
I have suspicions that the problem is in Steam, since they also tried reinstalling
My friend was having trouble getting it to launch, but with the new update, it's all fixed
Got it, thanks for the information ❤️
does anyone know how well an rtx 4060 would run on evrima?

thanks so much koolaidman
My Game launch isn't working I tried verifying my files and it still gives me error messages
how to repair this
ok for anybody having this issue i have got a fix because its such a pain in the bum. Roll back your nvdia drivers by like 1 month im on the july one.
fixes this issue
no need to turn of dlss
this is the one i am on
Is it possible to get FPS boost? like i was averaging 80-120 fps and now it's 60 and it falls to like 30-40.
how can I fix it
Have you already tried this? #🔧-evrima-troubleshooting-🔧 message
That's a reliable way to improve performance after an update dropped.
Typically this issue appears when steam is having their maintenance on tuesday; if it happens outside of that, just rejoining should work at some point.
ok thanks
I did try that many times
But what doesn't make sense is i lower certain settings and still get same fps doesn't matter if it's on high/epic or medium/low
It's not Tuesday and when I entered the game again it was the same
Which means it should work if you keep re-trying. I don't think there's a specific fix so I can't help you outside of that, unless someone else has a solution.
ok thanks
Depends on your system really. Of course there's ways to improve performance by fiddling with specific settings, but if you hardware is not capable enough of achieving good performance it ultimately won't help. But to give you an example, for my system lowering the settings would give me worse performance.
hi sorry of this is an easy fix but does anyone know how to fix this? Ive tried reinstalling it to lauching it from the fiel itself but i just get this error back and can find nothing to help :(
Try verifying your game files
If you've done that and it still doesn't work, you should try and make an exception for the Shipping.exe in your AntiVirus software.
I told you i had my fps before this everything on high/epic around 80-120 fps :) but after few updates it started fundling down
I understand you can't really do much about optimization in the game
Unfortunatley I don't know when or which version you last played. UE4 (older evrima versions and legacy) can give you much greater performance with older systems.
But if you've achieved this performance recently on the evrima branch I can only tell you that the devs are always implementing changes to the game and engine, which can also lead to differences in performance. What GPU do you have btw?
3060ti
gave me a disk write error
tf
How did this happend
It was 144 before and i was getting 40 fps, i set it to 60 now im getting constant 60?
Haha, well that fixes it. Maybe because you've set it by accident or it set itself to that after you've cleared the config.
Im confused. Okay thanks anyways
Im constantly getting this no preferred food bug meaning i cant even sniff out any buffs
constantly getting this disconnect after some time
How can i get unstuck?
./unstuck
Not working
used to have thistoo, i have i9 13th gen u too?
why cant i see mutations? can some one help me?
is the new map they made no longer playable? the one with the monorail
The server may have them disabled
That map is Gateway and is currently the only map on evrima
They had to remove the monorails due to some issues that arose when they moved to UE5
hi ive restarted my steam client a few times now and i havent gotten the update for the patch this morning but i can still open the isle but no servers are showing. i am unsure on what to do should i just try to reinstall my game?
this is all i can see, no servers, nothing
Try verifying the game files
What's the game version listed in the bottom right of the main menu?
i think already got rid of the problem, i had to turn back on "properties" and public evrima branch, from HT
What can i do against Fatal errors pls help
And i cant update my Windows and idk why its been since months
why does my screen minimalize when I press enter instead of opening the chat?
it also changes my resolution
I can’t get back into hordetesting after this new patch. Anyone know how to fix this?
No need for hordetesting anymore, the update is live on the evrima branch
I also cant. But im guessin Smokin is probably correct
my monitor is fine. what on earth is happening to the visual client
Official Server NA 2 - West No AI
I have no idea whats wrong with ur screen but this is a sickeningly good color pick for art - just saying
is this where u ask for help? my game wont work it says i dont have anti cheat, i googled stuff how to fix it, none of them work ._.
Disable DLSS
Check the pinned messages in here
tysm
why do deinos do the eating animation when sitting?
If your screen is stretched and stuck in the top left corner of your monitor, disable DLSS
OR
- If running The Isle, exit the game.
- Press the Windows key
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open Saved
- Open Config
- Open WindowsClient
- Open GameUserSettings.ini
Find where it says DLSSEnabled= and set it to True if it isn't already
OR
Disable DLSS in the main menu, then try reenabling it in a server
where do you disable dlss
in the settings
found it, I assume this will be fixed in the future?
yes ^^
Stuck with this
Saw what the other player did gonna try going to public branch then to horde testing^^
OHHH
Is everything on the public branch now?
Yup!
Man
I just did what I said I'd do
Now I need to download the public branch again 😭
lmfao....
pain
i cant see the offical servers ive updated from crowd testing to envrima for legacy to envrima i can see unoffical servers but when i search for officals it shows results 0 i dont know what else to try at this point my just going to return the game can anyone help?
Double check that you're on evrima, and the official servers just restarted so they may be back in a few minutes
Same goes for me here about blurry textures.
Just received new engine
4070 super
32 g RAM
My game doesnt look half of what the last trailer does (or any of them for that matter)...
The blurryness is insanely high
I'd try clearing the config folder, then adjusting your settings. You'll have to tweak them in the main menu though
ive checked that sevral time and this was even befor the restart like an hour ago
What's the game version listed in the bottom right of the main menu?
The pc is 1 day old.
There was no config folder to clear
it's not about the PC, it's about the game
v:0.15.191
Point stands
OK will try asap thx gents
Your game version is out of date. Try verifying the game files and make sure you're on evrima instead of hordetesting
how do i do that
Right click the game in your Steam library, click Properties, click Installed Files, click Verify integrity
(Ive downloaded a game with files im supposed to delete eight away though ? Harsh time understanding it but will try)
Thx super and kouga
(Shall i delet all folder or only its content)
I'd just delete the whole thing, make it a really fresh install
I installed the fame yesterday
It'll wipe any saved skin presets though, if you have any
Game
it found nothing wrong
Could you go to the Betas tab and tell me which is selected?
envrima
Try closing Steam using Task Manager, then reopen it
tried that didnt work
nvm thank thank you
Ah phew, I was getting worried haha. Sometimes steam just doesn't like updating games for whatever reason
I have problem, sometimes the skins are laggy glitchy if they move is that a common issue?
why mushrooms dont give dots?
Does anyone need help with optimizing their in-game settings for more fps? I’m here to assist
can someone help me
This happened three times
@winter python
Someone
Why dues this Happen every time
I'm not sure exactly how to help, but clearing the config folder, verifying the game files, reinstalling, and lowering graphics settings could reduce the frequency of errors
Hey a friend of mine has trouble finding the filles they need to delete they use ne gportal. They are banned cause their acount got hacked but he fixed it. He got his acount back he is asking if he could get unbaned
Hi, there is such a problem, I watched all the videos on YouTube to solve this problem, but nothing helps, what about this problem or will I have to wait until the developers somehow contribute to this?
What GPU do you have?
Banned from the game or discord?
discord
Send them this link https://dyno.gg/form/8ceec187
If you'd like to appeal a mute/ban from The Isle Official Discord then please fill out this form accordingly.
NOTE: If your appeal is rejected you'll be eligible to submit another appeal after 60 days.
Is it normal for shadows in the isle (evirma) to update every second only? Like they lag.
That's your CPU, I need to know your GPU aka graphics card
I didn't have any problems playing before
You probably need to update your GPU's drivers. You can use Geforce Experience to do that
Okay, I'll try it now
why does it say that?
Just gonna post this and hope for help
I own a server, changed my configurations on my server website, then tried to find the files I need to delete in dedicated servers, and couldn’t find them, even through a word search(Ctrl+F) and wasn’t able to find them, server still isn’t working, would like to get some assistance before my bill gets paid.
I updated it but it didn't help
Could you open Task Manager, then click Performance, then click GPU? After that, scroll down a little bit and tell me the driver date
enyone have same problem since today from couple hours cannot see any server horde ?
what do you mean server horde...
the updated migrated to evrima
i mean hordetesting servers
- NVIDIA(30.07.2024)
2.Intel(3.12.20200
yes, theres none ^^
Alright, that GPU driver looks new enough. You might need to update your Windows version though
? what you mean theres none xd today i have play there xD
the hordetesting servers are gone because we already got the update in the public branch
oh ok
Okay, I'll try it now
Hello, I can’t start the game, I reinstalled the drivers, it didn’t help, I already reinstalled them back, it still won’t start, please help me
whats your gpu
hey, im stuck on the scanning all frequencies screen? it was working and servers were showing like 2 hours ago
i5 10600kf
whats your game version
thats cpu, not gpu
not sure, all i know is im on the hordtesting branch
а по русски можно ?
i cant read that-
hordetesting is already over, the update is in the public branch
ohhh, ah okay they moved to public branch today?
#announcements some hours ago
sorry, didnt see
I don't understand the question
Disconnected from queue after waiting 1h30 thanks game
i need your graphic card name, not your processor
open task manger app, go to performance tab, click GPU and tell me the name
or send a screenshot
3060 ti gigabyte
what was the driver date that you downloaded?
updating the drivers did not help
dx12 error consist in 2 things, one of them is the pc not updated drivers, such as windows and GPU
the other is because the gpu does not support the required technology to run the game
yours is not the second case
i still cant read 🤔
sometimes installing the gpu driver from the official website works
this error is rather tricky
You are the administration, help me, I want to play\
where can I get help
i told you, either updating windows or trying to reinstall your current GPU driver via the official website
ok
I will write as soon as I update it
okay
Nothing like eating and not getting any food
update out for server joining we still cant join my server
its from gportal if it helps
Jag är inne
no matter what i try (changing the amount of pings, file checking) i cant get any server on hordetesting to show up, even as im typing this im trying to load the list and even when waiting 5+ minutes before each refresh it just doesnt load
anyone know what might be the issue?
Hordetesting is over, swap to evrima
there is cannis in EU 3 server
can anyone help me to fixx this
Try verifying the game filesn and check any antivirus software to see whether it's flagged that file
can you give me more of a detailed explaintion coz i dont even think i have any antivirus software
or is there a way for me to check if i have one
First try right clicking the game in your Steam library, then click Properties, then click Installed files and select Verify integrity
please help
fresh game install
drivers up to date
verified files
starting as admin
did everything
come up with this
That's probably the file. Keep an eye out to see if an antivirus tries to block it
sned help
Do you have both legacy and evrima installed? Is steam in offline mode?
how to check that
I foud a fix: start steam in administrator mode
I'll leave this here incase someone searches for this error
steam subsystem failure
How do I fix the DATA ACQUISITION FAILED?
Can anyone help me for some reson I can't load official servers
Swap to the evrima branch
Is it still not working?
you said to check if any antivirus tried to block it how do i check that?
You'll have to see if your pc has any antivirus software other than Windows Defender, but if the game works after verifying the files then you don't have to worry about it
now i just tried to open the game up on steam and this is showing now
i am trying to click resume
and it says unable
Just re-install the game
why i have no preferred food?
I am also having this same issue
why is there huge cues all of a sudden to get in is no one killing anyone ?
servers are not showing up for me, what do?
either update the game or go back to evrima, as hordetesting has ended
help please
thx
hi guys after the update when i try to join the servers that i had a dino in before the update, it gives me Data Aquistion failed error, i had this stego before the update but it still shows it here and i can't join it
it didn't wipe correctly
is there a stuck command?
/unstuck
does anyone know??
if dlss is making anyones screen glitch like crazy either turn it off or wait a couple mins and it will fix it self
does ur harddrive have enough space?
anyone knows where my coords went?
Disable Streamer mode
ty
Check your operating system settings, under anvivirus and threat protetction, take a look at protection history. See if any games or Steam is being prevented from accessing files that they need to access. Allow the games/steam access. This little snafu recently caused an issue with Borderlands 3 not being able to save game data (settings or progress), and I've had similar issues with other games.
oh wow didnt need the settings then haha but np
I'm getting an "Internal anti-cheat error (0xEAC01001)" when trying to launch evrima
What do i do if im Stuck
Hey! I have a problem with playing the game. With the new update my screen bugs out like this. Does anybody have a solution for this? I was trying to play with the settings but it didn't solve
its the dlss setting, u can turn it off or wait a couple of mins and it will fix itself
What to when you are stuck? I'm floating between rocks
Same
Thanks, I will try it if the queue let me in again 🥹
have you tried the /unstuck command?
type /unstuck in chat
Idk if anybvody can help with this by i have an HP omen 45L, and everytime i launch Evrima, all my fans read as inactive (they still work just show as inactive) and the whole pc crashes after about 15 minutes. nothing is getrtign to hot and it never blue screens or anyhting like that just freezes and the audio freaks out as a long beed. Does anybody know ehre i can start looking for problems?
Been a while since I had last asked for help, still can't court or use NV. I followed these steps, no folder at all and I've reinstalled and whatnot a lot, if there is no known fix that's alright I'm just seeing if anyone has insight.
disable dlss
How do I get grass back
either increase some settings like effects or material, or delete the config file to reset everything
This is gonna be rough, turned everything up to max and crashed
why does this happen lol
so what do i do if the patch doesn't fix the issue with Windows?
i think i did what you said and it still isnt working
is there a easier why you could tell me coz i might just being doing it wrong
anyone has the same problem?
Settings>Privacy & Security>Security>Virus & Treat Protection>Protection History. Start clicking on entries and see what they say. Look for TheIsle.exe and Steam.exe in the list. If either of those are in there, click on "Give access". I've not had to do this before with steam itself, but with many games individually.
nothing there but i am trying smt else rn
i will reply if what i am doing works
Ok. Well, good luck with a solution.
didnt work
thanks for trying to help
No diet for carno:(
Ah Ty!:)
anyone know how to get better fps ive tried a bunch of things and ive never had progress im still at 25fps
its why i dont play evrima anymore
Not a single fish in south swamps or anywhere on swamps - is it a bug or is it just normal nowadays?
i cant find any server to join, im stuck on "scanning all frecuencies"
Swap to the evrima beta branch if you were on hordetesting
have you tried my tips yet?
When ever my friend tries to open the Isle they are having these error messages...any idea why?
wheres the a.i in the game
why did they release the game even though its total dog-shit
have u checked if ur in a no ai server
Any idea on how to fix this?
What issue are you having exactly.
no, will do
my que isn't moving i assume its bugged because everyone is saying that
why i cant find any server?
Is anyone else having an issue w the server list just loading continuously and not finding the servers? The new update messed everything up it seems again.. Specifically the HT branch.
Theres shouldnt be any servers on HT i believe
HT has moved to the public Evrima Branch
^
Change your DLSS setting, or maybe just hit 'Apply' in settings first
Hola disculpen las molestias, tengo una pregunta ¿por que no puedo ver los servers officiales cuando entro al juego?
Is there a fix for servers not showing up?
Or are the official servers down?
Why, what's happening? D:
-
are you in evrima? if not, change to it as hordetesting already ended
-
if you're in evrima make sure you're in the latest version as said in #announcements
same message above
does lossless scaling still work?
Thank you! My silly self didn't even realize I was still on hordetesting
Thank you Kouga!
yes it works
k
I plan to make a guide about it
w
all good
Muchas gracias
guys im getting an extremely frustrating error message everytime i connect to a server that just says im out of memory which leads to an insta crash
ive just updated my graphics drivers which didn't help, i verified integrity of game files like 4 times to no avail
been a common bug to some users
no idea what's causing it but could you share your GPU name?
im also having this problem
?
Your GPU can't run the game, I'm sorry
did you restart or anything? its still insta crashing for me
Same for me
trying to uninstall and reinstall the game currently
This showed up randomly, it was fine earlier but suddenly this happened. Any information on this?
I did that it didn’t work for me
does anyone have a bug that the texture in game look blurry
i just kept trying to launch. eventually it worked
Does anyone have a answer to why my game wont load it keeps asking if i want to allow it to make changes to my device and everytime the launch hits 100% it just asked the same question and never actually opens the game
hey thx your lossless scaling vid made me try it and now i feel i can actually play evrima
if u need help tuning up please send me a DM
but it's actually very simple
anyone know what the cause for is?
Server was up fine no issues even through a normal scheduled restart then suddenly hours later after another restart it started having this again
Is there any particular rhyme or reason why some servers dissapear (like NA 1?) or is it something I need to do to be able to see them correctly?
Anyone ever have a bug where they hatch and it is always foggy vision?
is it possible that as a fresh herbivore you won't find anything to eat the whole way until you reach your habitat?
is it still not fixt thet people cant join unoffical server i cant join my and my friends too
You can now join non-official servers again. (we had to rebuild our server for this)
tell me how pls
oh the server is not my own 😦
your friend need to make the server 'new'
Timing out, keep trying
ANY1 there can go in a call and help me I hav a problem where my the isle said I hav a infection
does anyone know how the mutations work? and whether you have to release them on unofficial servers first?
how do i invite a friend to a group
Is there a bug currently for carnis trying to get organs? Biting corpse does nothing (tried on heaps of dinos i killed) so you have to grab about 30 chunks of meat to get to organs
try to click 3x E?
Wait is that a new thing?
yes
^^
like new new delet the old one or just ... idk
thanks lmao
all i know is that my friend had to completely rebuild the server.
oh okay ^^
do any of you know how the mutations work? i can't read any text in the skill tree.
not all XD
quick question: i have to be in evrima to have the new update correct?
I need help, none of the servers are popping up
it just keep saying "scanning all frequencies"
yes
same
How can i conntact an admin? Im stuck in a offical server
scanning all frequencies means the servers are down?
bro i still have the bug with prefered food
None of the official servers are showing up for me for some reason but unnoficial are
i cant see na 1 since they did a server restart,na 1 down?
doesn't seem like it, people are taking screen shots from today and it has been like this for me since yesterday. Though they could be playing on unofficials
didnt realize they remove servers from hordetesting when they push stuff to live so issues resolved for me at least I was just on hordetesting still
why is the isle says "data aquisition failed"
hey folks my friend just logged in and he's getting like 6fps now when he was getting 60fps yesterday all normal, think it had something to do with the update, anybody else got that problem?
Nipah check the pinned messages
Anyone else have that dibble can’t buck Utah off?
I have a stego that isn't seeing any foods on its diet, so nothing is showing up as/giving nutrients. Its not resolved after safelogging repeatedly, will waiting for a server restart potentially fix it or will I have to just kill it off?
Are you able to hatch as an egg you yourself fathered? dilo for example. We put down eggs and i died an she tried to hatch me in but the request isn't going through and i cant see it when switched to public.
From my experience, You either have to have someone of the same species guide you to the correct nutrient or just sniff in the area of migration and it will show up as the leaf symbol. You can still get diet but it will be random unless you're familiar with what it looks like physically. its a current bug it seems.
I had it as Juvi dibble,needed to be adult till i had diets again
Hu
Hi i just brought the game and when downloading emivra i changed the beta to it and it doesnt boot up please may someone help me
Anti cheat error or something else ?
it just says running microsoft something
anyone sees na1 or do just i dont see it when i serch for it?
Tell me pls how to get Multichambered Lungs?
Its anti cheat error
@hexed escarp Right Click on the game > Properties > Then Click on "Browse" And you will see a bat file named "InstallAntiCheat"
after that should work fine
thanks it worked
my game does not automatically update to .203 what can i do?
I reinstalled it but it is still .191 version
Swap to the evrima beta branch
thx
sanctuary, place for juvie herbies to get all 3 diets by eating mushroom
/unstuck
oh damn that works well haha, i feel dumb not even trying this, thx :x
np
is it only me or does no one see na1 when serching for na server?
Can't smell food as a diablo, gone ot multiple mz and nothing, on two diff servers
/unstuck
Do you have your diet list?
yeah
Hold Q and go deep into the MZ not the edges
ok i'll try that!
Like when you smell you need to hold it for a minute at least for max range
I have, maybe i wasn't far enough in the mz
It can take some time before finding your food at times, especially if you are late
Hey, ive been having this problem lately whenever I open evrima this message pops up, I havent had this before the update with the dilos but as soon as that updae was released it stopped working
Anyone that can help me?
what's your GPU
I dont know
open task manager app > performance > click GPU and tell me it's name
i got it
Hello i have this issue where i press escape when creating a dino and my mouse disappears! any solutions?
could you tell me the driver date? just out of curiosity
it's in the same page
well, your GPU is very old and outdated
it seems like it cannot support the game anymore
you can try updating the drivers, but Nvidia stopped helping that GPU a long time ago :/
how can I update
using NVidia app, Nvidia website or GeForce experience
I personally use Nvidia app
Nividia control panel?
if you're in Fullscreen you can try going to bordless
no, it's an app you need to download in the official website
ok Ill download it rq
Ok I cant seem to download it Ill just use the website
what do i do next?
go to Nvidia drivers and put the info you gave me, like GPU name, operational system, etc
then download the driver, run it
Hi! i saw people asking about it here but didn't saw any answers. I can't see my diet, it go "preferred food" and then blank, when i try to smell something, like elite fish (lines on my diet), it just doesn't appear. When i try to sniff corpse of creature that on my diet it just show that it's meat. Anybody know the reason? Thanks for the attention
known bug, will be fixed
sometimes it fixes by itself but it disappears soon again :l
Thanks for the answer! Goodluck everybody who is going to fix it
all good
does the teno AI still exist on the servers?
no
oki
love your video guides to Evrima 🫶
thank you :)))
Any way to fix the dinosaur selection being stuck on herbi without leaving the server?
Tell me, please, how to fix such a display?
i still get LowLevelFatalErrors even when i updated all my drivers and windows and uninstalled the game and i have a good pc and idk what the issue is pls help
my game keeps getting stuck on this loading screen, how do I fix?
Henlo, I'm testing the new Evrima, but the official servers aren't showing up for me, I've already reopened the game several times. Only unofficial servers are showing.
Have both of you tried verifying your files in steam?
I already verified the files on steam
my issue is that I was on horde testing so should be fixed for me
It keeps "scanning all frequencies" for eternity :")
Yes, I put it in horde testing
haha
they updated recently
horde testing got no servers now
you gotta switch to the main game
I didnt know either
Aw
how come aw? Everything that was in the horde testing is now in the main game
and should be less buggy
I didn't know it was in the main game :p
I thought it was still on the horde testing
Well, thank you x)
haha np, credits to defeatpete and rumplestil
Why am I getting 16 fps when I just spawned in
click apply 2x, usually it fixes the jumping fps
Ty
Now my game looks like slime
Where do I go for that
Nvm found it
So delete the whole config file ?
dont forget to click to enable alt attacks again, as they will be disabled after you delete it
yes, whole config one
can someone help me? everytime i open evirma, it says fatal error and it crashes. it hasnt done that before
you can try verifying files, updating drivers, windows, playing in bordless window, etc
whats your gpu
anyone else experiencing an issue with the server list not coming up?
ive updated my game, updated my drivers and tried reinstalling and now its just stuck on loading the server list
Swap to the evrima branch if you were on hordetesting
i take it that means hordetesting servers are down?
Hordetesting is over, yea. The update is released on evrima
For sure, thank you for the help i appreciate it
Anyone know how to fix the issue where you press enter and it just continually goes windowed/full screen mode?
try to alt tab away and come back
sorry for late reply i gave up looking for a fix but someone before told me to see if any anti viruis is blocking the game and now this has shown up do you know how to unblock it ?
- Open the AVG management console and click Internet Security.
- Go to Menu ▸ Settings ▸ Ransomware Protection.
- Select the Blocked/Allowed apps tab.
- Click Block an App or Allow an App, then select that PDF application and click Open.
- The application appears in the relevant list. Click Close to return to the main Ransomware Protection screen.
If the issue persists, please share the screenshot of error you encounter with PDF application file to assist further.
Lower fps after patch and some settings dont work
Which settings?
Grow or be nested
Like motion blues
If you are experiencing issues with your controls (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.
- If running The Isle, exit the game.
- Press the Windows key
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Restart the game. The issues should be fixed.
3 if you spawn normally, up to 6 if you're nested
Anyone knows why I can’t find na1? Is it like down or something ??
Seems to be, yea
Thank u
U Also have worse fps after patch?
i got it thanks
how do i check. sorry im not good at this stuff
open task manager > performance > gpu
it says NVIDIA GeForce RTX 3060 Ti
Anytime!
alright, you can update via nvidia official website or download nvidia app
its also called Gforce Experience right?
when I change settings that require a restart, an error appears
nvidia app is newer, i migrated from gforce some time ago
both works
thats normal, just close it and open the game
also when i switch from legacy to evirma, do i pick evirma or spiro?
evrima
and make sure to delete your config folder to get rid of any legacy files, as it will give you a headache later
and after deleting, make sure to check "alt attacks" in the settings > gameplay, you you will lose some attacks
i can do trough steam right?
no, need to close the game, press windows + r, write %localappdata%, find the isle > saved > delete config
i just delete the config folder?
ye
alright lets see if this works 🤞
This helped me so much with the frame rates, thank you so much!
no problem :)
stupid thing to ask how do i invite my friend to a group i am on the group bit but cant see invite or anying just my steam name
Hold 2 when near them
anyone else when they press enter to open chat it puts the game in windowed mode ?
Hey since the update I always get the windows popup "do you want to allow this app to make changes to your device" every time I start the game. I already reinstalled the game but the message is still poping up. Does someone know how to fix that?
I'm stuck in a infinite "scanning all frequencies" loading screen, anyone know how to fix this?
Swap to the evrima branch
that makes so much sense, but didn't think abt that 😮💨
How do I resolve the fatal error when trying to open the game on Steam?
Is there an error code or message on it? Or does it just say "fatal error"?
When it says waiting for game, the game will open and give a fatal error
a mandatory update came and I try to open it and it gives this
Oof that one's always hard to fix. I can only really recommend some generic advice such as verifying the game files, deleting the Config folder, and/or reinstalling
I'd also recommend making sure your GPU drivers are updated
I'll try reinstalling to see if it works
literally cant smell diet on dibble, only leafs and some of the leafs give diet but yeah
i cant be the only one having this
Huh, never seen that one before. I'd try talking to Punchpacket about that tbh, it's beyond my knowledge, sorry
@cloud crow
Tell me how to solve it, I'm looking forward to testing the new patch, but I can't because this happens when I try to start it.
It was this last patch that you sent to update, it wasn't from the big update.
Maybe it was some correction you tried to make
I don't know where to put it but on cords -414,316.817, 410,377.237, 31,642.065 on server EU 7, are flying trees and bushes
on eu 7, atleast 10 dibbles and all starving because we cant find diet anywhere in the zones
anyone a server hoast that can help me when i try to connect to my server all it says is connecting and then it times out
everytime i hit enter, it takes me to small screen. how do i fix it?
ive updated the setting like the update said to do but nothing is workinf
shows up on the search list
but other than that it just says connecting
mainly this happen on swamp
on the other side of the river at south aswell
we r with like 19 players there and we all cant see any diet
this is all we see all the time
@dense tapir Try and use the /unstuck command.
yea tried that
Please check this channels description then. Head over to the server channel and check the pins there for instructions.
ty
hey sorry to ping you but do you have any suggestions on how to fix the issues im having ??
hey how do i download anticheat?
we have been waiting for more than 1h to change migration and is not happening
worst thing, we come from there and there is no food
this is on EU7
nevermind!
deadasssss
hordetresting servers not showing up
keeps saying scanning all frequencies
ive closed the game restarted it and its infinte
there is no more test, diablos and mutation are on main patch
2 days ago
getting an error saying Easy Anti-Cheat isn't installed? i reinstalled the game, no dice
is it spiro or envirma public
also verified integrity of game files, didn't work either
i can't drop it
try to install other game with eas-antiheat
rats
like vrchat
if you download legacy and run the game close it go on steam switch to envirma it will work
ive had to do this everytime
open the isle folder and click installanticheat
when you run legacy it downloads the anticheat
vr chat size is smaller than downloading 20gb of isle legacy no?
relog
is it evirma public or spiro for latest update
🤷 that's the fix sadly
worked! thanks
yey ^^
evrima public
damn
spiro is the other map
i took some fly skills 👍 (💀 💀 )
yep
Anyone got weird full screen visual glitching? Getting them every second
nah
@winter pythonI looked on the internet, just open cmd, type: Netsh winsock reset, and restart the computer
If anyone else comes across this issue, please keep this in mind.
Awesome, thanks for the update!
No preffered food and can't sniff for anything aa
It's a known bug, don't think there's a fix
You'll still be able to smell the plants, they'll appear as leaves though
ooh alright! The only thing is i can't smell any plants unfortunately
does anyone know how to stop my settings from changing, everytime I open the game they all revert to default
Why is this game so poorly optimized
the Devs have no idea what they are doing and have mediocre skills at best when it comes to game design
I'd be embarrassed tbh
Some maintience: Update your GPU Driver and Windows, Delete the games Config file to reset all settings after every major update
How to Delete the Config folder
- If running The Isle, exit the game.
- Open File Explorer.
- Click the address bar at the top.
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults, may also improve performance
- Start the game.
Also Hit 'Apply' in settings before every play session as some settings may get stuck, known bug
ty
Does anyone know how to fix the connection timing out issue
does anyone know how to fix "running install script )microsoft. NEW Framework)
3 when growing and more if you get nested by someone
is it just me or does stamina not regen while walking/standing
It depends what level of stamina you’re on
why does the preferred food switch everytime i rejoin a server
Ok I am at a loss here.... The isle ran perfectly fine on my laptop before but now suddenly I can't get the game to even launch, I've uninstalled,reinstalled, deleted my config, verified my files and nothing has fixed it
and yes I even updated my drivers and it still won't launch
Herbis have different foods in different MZs
Having issues not starting the isle evrima due to anti cheat not installede
sorry im back 😭 idk if these are supposed to never go away but they've been stuck on me lol
- I reinstalled game to see if the no preffered foods would fix. It did until I logged then came back, now theyre gone again :C
Okay i unsafe logged and its back (?) Odd bug
when i load the isle no server pop up for me and i check the offical box
if you're in hordetesting change to Evrima
hello, i safelogged my deinosuchus yesterday, in safe place not in water, before server restart and now i cant log onto it the dino is "missing" and it safelogged and i know it so what do i do?
ive tryed maby 14 times
to relog
usually swimming gets rid of it
what do i do
WHAT DO I DO I CANT LOG ONTO MY DINO ON EU 3 WEST MY DEINO DOESNT LOAD I SAFELOGGED
Servers were wiped with the update
Please don’t evade the automod
all i get is select your dino even though i know that i safelogged my deino before server restard
Check the other servers to make sure, if you don’t end up finding it, I’d recommend filing a bug report and starting a new dino
Yep, which is why it’s important to file a bug report so that it can be fixed
i changed it now it says anticheat not installed
Easy anti cheat not installed
- right click the isle in steam
- properties
- files
- browse files
- double click install anticheat and play the game
thank you
So opened the game today after having 50-60 plus frames without issue. But now i only launch the game and have a constant 1 fps menu or not. I already reinstalled the game what should i do?
Some maintience: Update your GPU Driver and Windows, Delete the games Config file to reset all settings after every major update
How to Delete the Config folder
- If running The Isle, exit the game.
- Open File Explorer.
- Click the address bar at the top.
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults, may also improve performance
- Start the game.
Also Hit 'Apply' in settings before every play session as some settings may get stuck, known bug
how do you trash as a deino if your holding a dead body
i actually cant play this game can someone help
all the normal servers appear to be chinese so it seems everyone plays on this map however the .bat file to install anticheat i dont have and i've already verified files
Right click the game in your steam library, click properties, click betas, select the drop-down bar and select evrima
i did that and my issue appears to be easy cheat wont install
i dont have the .bat file everyone shows 🥲
Could you send a screenshot of where you're looking?
I might be able to see what's going on
alright one second
Motion blues dont work
Blur
Doubleclick the file highlighted in that photo, that's the .bat you're looking for
mk
Try adjusting the setting and press apply a few times, sometimes it doesn't go through on the first try
got it to work thank you 🙂
So
NA1 is still unavailable huh?
I grew a 100% tenonto there and im still waiting to use him lol
no servers in official or unofficial anyone else experience this right now?
What beta branch are you on?
What's the game version listed in the bottom right of the main menu?
oh apparently it was still in the hordetest even though i was playing community servers last night
? not sure how i did that
ok alls back to normal after switchin back ty
im in na 3 west evrima server and im stuck as a cerato, the unstuck command isnt working for me lol is there anything i can do to get unstuck or do i have to kill myself
can someone help me install the anti cheat, it won't work for me.
Try these #🔧-evrima-troubleshooting-🔧 message
it did not work, it is still saying anti cheat is not installed.
i am currently stuck at the dino creation screen. to be more specific i cant c the cursor. anybody knows a fix?
I am stuck on the scanning screen, it won't show me official servers only my favourited ones and unofficial servers
Getting this very wierd visual glitch only occuring if i have fullscreen/windowed fullscreen. Doesn't affect UI. No recent changes have been made to make this happen. Any ideas?
If I turn DLSS off it fixes it
I updated my drivers with Geforce and it solved it.
update out now can i join my server now?
mine are up to date already. I haven't done a restart yet because of queue times but ill see if that fixes it.
why is this still an issue 😐 anyway could use some help!
hey guys is this normal graphics for evrima...? been trying to play it for two days now and it looks like this...
xDDD
i thing u lunch the wrong version
thats Dinosaur simulator u need to lunch the The Isle (Evrima)
i cant see any servers :/
tried everything i can restarting refreshing waiting
well didnt work
oh alr mb
NP have great day!
Is it normal for a nest to error when the father leaves?
XDDDDDDDD
i have been searching servers for a while
change to evrima branch
in what way
isnt that evrima?
or HT
what do i do?
any server i try to enter says data acquisition failed
how can i fix this ? the servers have room
had this yesterday, reset my graphics settings & verified files and it went away
I have same issue on HT
Any fix to this error yet?
Not yet i got a lead in a fix but im working until 330
quite impressive that your day and night system is still completely buggy. Isn't it time to fix the hell out of your code instead of adding new gameplay stuff that only further bugs your game anyway?
why is there literally no food in the zone
I also have no preferred food, anyone know why?
I´m constantly stuck between 5 and 20 fps
also is this supposed to happen bcs i had way more preferred foods before
I wish I had preferred food LOL
HT testing is over, you have to move to the Evrima public branch
yes
Your PC specs?
It's possible it has been eaten already but the Dibble horde, or they are still there but only show the leaf symbol
I relog and still have no preferred food... is this just a well known bug that persists till death?
or is there a way to fix it?
why are inputs getting f'ed in this game
just randomly the keys you press goes to the other way
keep reloging
thats how i fixed mine
not anymore
Hello. I’m stuck 🥲
Send /unstuck in the game chat
Oki
im tryna get into evrima but it just says anti cheat not installed
how do i install it i never had to do this on my old laptop
Check the pinned messages
open the game folder and click installanticheat
okay i did that and nothings happened. do i just enter the game
thanks so much it worked
^.^
happening to a bunch of people, known bug
changing the setting to worse doesn't give me fps
my game is bugged and it doesnt show my preferred food for my diabloceratops. was just wondering if anyone knows what food i need for perfect diet. thanks.
its easier to find someone in game for that
@bronze echo i wish it was hahah, im a big potato now and it's tough to get around, havent seen anyone in a long time
head to ur MZ and you should find more dibbles
that's what im trying to do now, thanks
I still have same issue on Evrima
oops i had betas on nothing
every time i try to open The isle, the game just get stuck at acanning all frequencies..... i cant join any server or Unofficial servers..???????
Swap to the evrima branch
already did, fixed nothing :/
What game version is listed in the bottom right of the main menu?
That's an outdated build, and yea that's exactly what I was looking for
Double check the beta branhc, and if you're on evrima try verifying the game files
Sometimes steam isn't good at finding updates and verifying will force it to recognize the outdated files
aa i see, ty for telling me :>
anyone else has this showing up suddenly ? i havent played in a few months and now this pops up every time i start the game
Update your GPU drivers
did that a few times now and it did not help
i updated once then i tried using the full bloatware amd DL, then i tried deinstalling the drivers manually via device manager and reinstalling them using the drivers from the manufacturer support from my pc
it always just stated the drivers are up to date :/
but i thnk am seeing a serious drop in frames. like 13 to 20 frames when i am alone lol
By the bloatware you're referring to Adrenalin right? Is the integrated gpu listed in that pop up your only one?
yes it is a beelink mini pc gtr 6900
just tried resetting all drivers while internet was off so that windows update can not mess with it - sadly this also did not work
after resetting The isle and verifying the game files it worked ty
is it right, that i get a hit when im pounce on the back from a baby dibble ? i dont be able to hit me there or ?
you dont use windows driver updator for GPU drivers
you use AMD/nvidias webiste or sofware
nothing else
or intels if you have that
Hey, so, does anyone know how to fix this issue? I've got a new desktop that I downloaded The Isle on, and I keep getting this issue. I've verified files, I've uninstalled and reinstalled the game, not sure what else to do beyond that
No matter how many times I try and reconfigure it just stays like that
Can't remove it from the queue either
i tried the ones from AMD directly, the ones form the beelink(manufactuerer of the pc and then i also tried what windows update would do. it all failed...
Nvm I found a pinned comment on it, gonna try that
-
Completely shut-down and exit Steam.
-
Go to...
C:\Program Files (x86)\Steam\appcache\appinfo.vdf
-
Delete the file appinfo.vdf
-
Re-start Steam and try again.
Hi, so I have a question, it's the first time I play again in one month and no matter wich server I go on, my active dinos on there all have vomit sickness when I log in ? Some wich I know didn't eat any rotten meat the last time I played, is that a known bug from the update ?
Servers were meant to wipe to prevent issues like this, so that's probably related to the amount of changes that occurred
What can I do if I get stuck in some rocks? 🥺
Thank you, guess I'll have to take on the struggle then 🙂
Send /unstuck in the game chat
What do I do if no servers are showing up except some unofficial ones? (I picked a random one and was able to join just fine) It says that the Official network status is online but no official servers come up. Have checked a few times throughout the day and there is still nothing. I tried verifying the game files and even uninstalled and reinstalled the game. I will also say that before this the game told me I needed to download a new graphics driver, did that and now that is working fine. No idea if that has anything to do with this?
Hello guys,
does someone have issue with the servers? Non of them is showing up. Im just stuck with the loading screen.
Yup ^^ that's what I'm getting
is there a fix for diets not showing up
no hordetesting version for us I guess
Is it possible for the devs to optimize the game more like half the players have 40 fps and struggle
Everytime I try to nest, someone else is becoming a parent with my friend, not me, how can we fix this?
Rip us
relog, its super broken tho
the official servers are not there
?
amd driver crashing after loading into the game
same problem im having
Check the pinned messages
I already did that @winter python :/
Did you try using the .bat file?
where is that message? :)
it still doesn't work omg
You can also try deleting the whole EasyAntiCheat folder in the game directory, then verify the game files after
Hi my friend is trying to open the game but it keeps giving an error the game isn’t found in the folder does anyone know. A fix ?
Thx guys
It says “error writing to disk”
Hello, i'm trying to find any server and i see all of them as empty. I saw that there is something regarding the "no servor" but i see them they are just all empty in "unofficial"
hello where i can get healp, i get stuck inside of a tree
type /unstuck
Every time I login to a server now if I already have a dino if I click tab I have no preferred food nor can I smell any diet. I’m currently re-logging for the second time but I have to wait in the queue of like 50 again. If logging doesn’t help then what does?
Fixed only after server restart or dye
Hi im trying to join a server that needs a password but when i put it in the game doesn’t register it, it gives no feedback when i press the enter key or connect. The password square doesn’t disappear either when i refresh or click another server. What could be wrong? And how do i fix it?
installing outdated drivers fixed this
@rough fable - maybe add the Isle game / TheIsleClient-Win64-Shipping.exe to your antivirus exceptions - see this post:> #🔧-evrima-troubleshooting-🔧 message ...
(nb. after adding exception to your antivirus for the isle you may need to delete the 'The Isle' game folder from where it is installed (right click on the isle in steam - properties - installed files - browse to find the location where the game is installed which will open as a File Explorer window in the background in the taskbar) and then maybe restart your pc/laptop then back into windows and run steam again and see if it successfully downloads the game again and runs ok)
To add to this. I had to delete a file way back becouse all of my controlls wasnr working. Like pthera windbreak ect. Is there still something like that which needs doing?
getting all three of these errors. the first has been there for months and i have no idea how to fix it, the second and third just popped up after updating and will not let me play. any idea what to do about any of these?
im not great with tech, wish i was
@brittle mirage check this post :> #🔧-evrima-troubleshooting-🔧 message
sm one can tell me , how fix that ship ?? data acquisition failed
thank ya
swap to the live branch
the update is live now so hordetesting is over
restart the game
@misty ice
ill be honest i have no idea what i was doing but whatever i did this time it worked. thanks!
hi me and my friend both have fish stuck to us we are deino help 😭
any admins on AS3 to unstuck me??
I've been getting what seems like micro patches for the Isle pretty much every hour since the update dropped lol, any idea if this could be an Isle particular issue or if it's something fixable in my Steam settings? I've verified game files and that hasn't stopped it
Every 17 seconds my fps drops to 11 fps. This happened on 3 different eu servers Anybody having the same problem?
does anyone do unstucks in official servers
I've been having this error for a very long time and i have scoured reddit and my own knowledge to try to find a solution. i havent been able to play in months and the only thing that i can think of that caused this was a switch to a hordeteste that was quite awhile ago. Help would be greatly appreciated.
legacy works just fine so i dont know
I'd say check in steam to see if the files are all good. I had to install the anticheat via the files. There are*some youtube videos that helped
Also the Data Acquisition Failed pop up shows after about a minute of searching for a server
not sure if thats too relevent though
help how do I fix this weird bug?
@lethal badger did you tried reinstall the game?
yes i have
ive tried switching betas
install folders
uninstal/install anti cheat
ive tried alot
disable dlss
upd dravers, and if u using NVidia try to use the app for startning the game
if this notgoing to help try to download older driver for gpu
But for me it work when i use Geforce experience
Hey does the salt water mutation work on official servers?
so far disabling DLSS has worked thank you Kouga, I'll try update my drivers later though too
hopefully the Client Disconnect Null Error gets fixed soon
So does anyone know how to fix the out of video memory trying to allocate a rendering resource problem?
anyone know how to fix this bug, i sniff for plants, even if they are my neutriant they appear as normal leaf, so don't know what one its gonna be
How do i fix not being able to see my preferred diets?
i think we are all having this problem right now
any idea why it just keeps "Scanning all frequencies" and no servers are popping up?
verify integrity of files 👍
heard thank you
They're restarting right now
oh thatll also do it! thank x2
But make sure you're on the evrima branch too, hordetesting is over
i am on evrima, was playin last night but just hopped on at the wrong time today
i think most of us in same boat, they fix one thing, and another breaks 🤣 group with others, maybe one of them can see the diets
Please, if there's an admin who sees this. Have mercy and help me. There's a hole at -202.561,951, 150.139,912, 26.615,457.
I'm in server eu 1 - west, and the username in-game is xaki. Help me 😭
I've spent way too long growing this stego for this to be how it ends...
Have uninstalled / reinstalled the game, verified the game files, multiple times now and I keep getting this issue mixed with the Disk write error tried to see if the folder the game and steam itself were on read only but they were not so I don't know why this is happening (And no other download is having a Disk write error. also tried installing on another disk but it's the same issue) :EDIT it wont even install now just stuck on disk write error again tested other downloads and they download just fine it's just this game. Anyone know a fix for this?
try /unstuck
in chat?
game chat yeah
It's not hordetesting servers. But I'll try
omg nvm, ty sm. You saved me 4 hours of grinding 😭
all good
Does anyone know how to fix the video memory trying to allocate a rendering resource problem?
same here
Is anyone else losing there dinos I safe logged my deino yesterday and today it's gone!
Yeah, happened to me too. But it was after a server restart. It said it had safe logged it, and I could see the dino on the server screen. But when I joined the server it was gone.
So frustrating takes a long time to grow a deino
Okay, so for the last 3 days I've been entirely unable to log in without getting the preferred food bug. Relogging doesn't fix it and it persists through server resets. Is there anything I can do?
there a reason my ping is so high when i look at the server in the menu its says 28 ping but when im in it goes up to almost 200 ping idk why is it on my end?
@tranquil geode @blissful rock still an issue?
try add the Isle game / TheIsleClient-Win64-Shipping.exe to your antivirus exceptions - see this post:> #🔧-evrima-troubleshooting-🔧 message ...
(nb. after adding exception to your antivirus for the isle you may need to delete the 'The Isle' game folder from where it is installed (right click on the isle in steam - properties - installed files - browse to find the location where the game is installed which will open as a File Explorer window in the background in the taskbar) and then maybe restart your pc/laptop then back into windows and run steam again and see if it successfully downloads the game again and runs ok)
thanks a lot, I'll try this
@lethal badger
*** Client Disconnected - Anti-Cheat integrity check failed (0x2200). You have been disconnected. ***
see this post regarding checking anticheatlauncher log file:> #🔧-evrima-troubleshooting-🔧 message
see this post regarding checking isle log:> #🔧-evrima-troubleshooting-🔧 message
(nb. you can search the isle log file for the words/text : 0x2200 or Anti-Cheat integrity check failed or Anti-Cheat error or Banned or Anti-cheat client not available, using null client)
-
pinned message about installing easy anti-cheat:> #🔧-evrima-troubleshooting-🔧 message
-
another post about reinstalling easy anti-cheat:> #🔧-evrima-troubleshooting-🔧 message
-
try add the Isle game / TheIsleClient-Win64-Shipping.exe to your antivirus exceptions - see this post:> #🔧-evrima-troubleshooting-🔧 message ...
(nb. after adding exception for the isle to antivirus you may need to delete the 'The Isle' game folder from where it is installed (right click on the isle in steam - properties - installed files - browse to find the location where the game is installed which will open as a File Explorer window in the background in taskbar) and then restart your pc/laptop, back into windows, run steam again and see if it successfully downloads the game again and runs ok) -
check windows is up to date including optional updates, ensure you are running latest graphics driver
updated: you could ask/tag the @ Senior Administrator role or @ Punchpacket #TeamFoszor for help giving them your in game name, the error message you are getting and they might want your steam id and they hopefully could check if you are banned/blocked for some reason? https://discord.com/channels/401464048610312193/401465366615949322
Does anyone else have trouble getting into server? I've been tossed out of que 4 times.
Getting it as well, and it looks like there is posts online that people are getting the same problem on other games when using DLSS.
Drivers up to date.
Windowed mode + lower resolution or turning off dlss stops it for now.
Hi I keep getting a glitch where the screen will freeze but I can still hear sound. I can't move, or alt tab out of like the my whole computer frozen with no warning even tho the game runs fine. Any ideas?
anti cheat not letting me play.. what do i do
reinstalled game, verified files nothing works
anticheat not installed?
This happens to me too whenever I look in the direction of the sun, it's very strange.
yes its installed
does anyone know how to fix the blue glitch from getting nested?? Unless the only thing u do is safe-log?
Turning Off DLSS seems to work
Anyone know how to fix servers not showing up? I keep getting stuck on the loading page but nothing loads up.
Ya same but mines on legacy
what is the error u getting
