#🔧-evrima-troubleshooting-🔧

1 messages · Page 156 of 1

pseudo wing
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the sound goes out, then you fatal error literally over n over

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im not gonna keep loggin to fix my sound, just for it to go out again and then crash over n over

loud pendant
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what is this and how does it get fixed?

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it keeps happening over and over

civic acorn
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i got gamefilemismatch?

grim gulch
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ive tried manually uninstalling it too but it wont fix it

wet pasture
wet pasture
hollow fulcrumBOT
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Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

nova cobalt
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<@&505047238674874368> i am stuck in a rock. My steam name is MARZEE and server Evrima EU 1 - West

winter python
bronze echo
grim gulch
civic acorn
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<@&818552355796287508> i can't play evrima it says gamefilemismatch

hollow fulcrumBOT
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Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

bronze echo
loud pendant
night anvil
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Sometimes my game will get pixelated and I don't know why. Which setting deals with this? I'm not very techy.

grim gulch
patent olive
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does anyone know if there's a way to fix the bug where you have no preferred food and nothing give you nutrients? This is on hoard testing btw

rocky quarry
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my screen is freaking out??

winter python
rocky quarry
limpid nymph
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can someone tell me why I cant tab between windows anymore while playing the isle? I have to shut off the game to access anything else on my computer, even with the settings turned to "windowed mode"

coarse scarab
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my utah is stuck with the alt bite even though i set primary bite as left click, is there a way to fix this?

gleaming tapir
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Hordetesting fatal errored and its now giving me this

bronze echo
gleaming tapir
eternal pivot
glacial estuary
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what can i do if i am stuck and unable to get out?

bronze granite
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/unstuck

chrome zodiac
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pls help me i am stuck on eu 5 coordinates are -86.387,04, -45.263,737, 53.216,714

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<@&505047238674874368>

chrome zodiac
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/unstuck

lone orchid
chrome zodiac
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oh ok

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thanks

lone orchid
real elk
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is there anyway to fix this while watching the f2 replays all i get is a black screen or a grey one with nightvision on?

real elk
lone orchid
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Dam

real elk
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idk if its a bug or the new anti cheat thing that's messing with it, this recording was on ht so idk if its that 🤷‍♀️

queen vapor
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Is there evrima admin

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?

faint cedar
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help me i got stuck i need an admin

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let me rejoin the server to make a screenshot

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me and my friend got stuck

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help me

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eu 2 west

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plz help

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anyone help plz

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<@&505047238674874368>

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admin

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help

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i aint dying there i got perfect diet

vague heart
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Check this channels description, you'll want to head over to the server channels to request admin assistance. Check the pins before to get to know how to go about requesting assistance properly. @faint cedar

faint cedar
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what

minor steppe
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Hello, does anyone know why when I launch the isle evrima my screen in game just go black and after few seconds I get fatal error ? I played early in morning and didn't had any problems
I tried to verify files/reinstall the game + I tried diff game to check if I will have same issue but nope

ruby oar
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What’s up with the immediate fatal error?

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Everytime I try to pull it up it says fatal error and crashes? So I need to verify game files or how do I fix that?

devout gazelle
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Hello, i have problem with game, when i turn on game and wanna find servers, my PC cant search ANY server i try with evry filtr but this not working. When i host mine server there is black screen and a random sound like shoot, dinozaurs etc. i buy game today.
And this is my PC:
Procesor CPU

AMD Ryzen 5 4600H with Radeon Graphics [Graphics Card]
8,0 G [RAM GB]
Patriot P210 1024GB [Disk] [1T]
UMIS RPJTJ256MEE1OWX [Disk 250 GB]
NIVIDIA Geforce GTX 1650 TI [Graphics Card]
AMD Radeon(TM) Graphic [Graphics Processor]
Please help!

bright horizon
patent sapphire
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This has been going on for 30mins now

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When does it stop?

silver nebula
patent sapphire
silver nebula
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You can find a salt rock or wait for it to heal up

patent sapphire
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As a troodon too

silver nebula
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Yeah, best bet would be to look for salt rock

bronze echo
patent sapphire
bronze echo
patent sapphire
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I did log out yesterday when having it tho

onyx arrow
patent sapphire
umbral patio
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can someone help me i login and when i connecting it will turn back to menu section,, what should i do

carmine bobcat
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Hello, I have a problem with infinite startup fraemwork.net . The legacy version doesn't have such a problem and everything works fine, but when I want to play evrima, it doesn't want to run .
fraemwork.net updated to the latest version on my computer and my Windows was recently update.
Everything is fine in other games too, only evrima has such a problem
How can I fix this problem?

umbral patio
hearty saffron
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Got disconnected from Hordetesting server EU 1 and while trying to log back I got that error.
Don't know why

vague heart
hearty saffron
umbral patio
vague heart
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Can you be a little more specific? Is there any message that pops up? For now it sounds that simply retrying should help your issue.

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Maybe the server is full or you had a connection issue.

umbral patio
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here is what happen i log in the game, then showing connecting in eu2 after that it return me to main menu

silver nebula
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Why couldn’t I rmb consistently as a pachy? It worked 30% of the time unreliably and I missed 90% of my shots cause of that. Was some mechanic regarding that added or what?

umbral patio
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@vague heart

oak crest
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does anyone else have no perferred food on NA 3 HT, ive tried logged out and in and still nothing last time i had to kill myself to fix it id rather no do that this time any fixes?

feral meadow
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Does anyone know what causes this? im at the hordetest and the screen is flickering like that everytime i log. I have to restart the game several times for it to be fixed

indigo dune
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Unfortunately, no, my game continues to freeze randomly. I do not know what it depends on. Maybe it depends on the weather, maybe on the number of people, but this... It's upsetting. I really want to play, but... the game does not want to work stably, although all drivers are updated. ):

oak crest
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why do i never get help :/

proud terrace
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How do I do the config thing with my folder again?

dusky imp
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When I enter the server, after a few seconds it brings me back to the main screen. How to fix it?

drowsy quarry
paper haven
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im stuck in a rock on na 4 east how do i get out?

modern vale
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I lost my growth when the server restarted

mellow horizon
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I'm using a Lenovo legion go. So I'm forced to use gamepad controls. There seems to be no gamepad keybinding for night vision. Please help

sour coral
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for some reason whenever i try to open isle it says this

hollow wedge
winter python
sour coral
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rx 580, but ive NEVER had these kinds of problems before

lament bridge
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yall im stuck here pls help

winter python
sour coral
winter python
sour coral
lament bridge
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Where do I go for an unstuck request then

sour coral
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do you think this could help the issue?

hollow wedge
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yall dont got to be passive agressive about it its your buggy water that got us stuck

winter python
winter python
sour coral
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ill lyk what happens, tysm for responding 😭

cinder berry
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Heyyy, what’s that easy anti cheat bug that is caused by a missing file?

sour coral
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@winter python yooo it worked

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tysm u saved me like 2 hours worth of hair ripping

languid radish
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are the AI animals in hordetesting supposed to be like entirely unresponsive

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in official servers

winter python
summer vale
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Keep getting fatal error keeps crashing

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4090 gpu

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ive gotten probally 20 fatal errors over that past 2 days

last siren
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can someone let me know if there's a fix for the replay video showing up as completely grey?

eternal pivot
carmine bobcat
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HELLO, I have a problem with infinite startup fraemwork.net . The legacy version doesn't have such a problem and everything works fine, but when I want to play evrima, it doesn't want to run .
fraemwork.net updated to the latest version on my computer and my Windows was recently update.
Everything is fine in other games too, only evrima has such a problem
How can I fix this problem?

velvet path
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Im stuck on connecting in the hord test servers any fix?

compact ledge
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When i check a server on HT, it says i have a safe dibble on but when i join it takes me to the dino selection screen

umbral patio
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always disconnected my internet is very fast but i odnt know why .....

tardy girder
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Hello, could someone help me with this problem? Every time I enter hordetesting and spend more than 30 seconds in the menu I get this error, it is only in the menu

swift chasm
astral storm
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just wait a sec / restart

indigo dune
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I can't see the footprints, is that okay?
Only the compass works. So it is extremely difficult to track down bots(AI). The game is also frozen often...

deft spear
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What nonsense is this

limber crown
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connecting to a server keeps booting me to start screen?

neat viper
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i dont have buck in my settings someone know how to fix ?

winter python
# neat viper i dont have buck in my settings someone know how to fix ?

If you are experiencing issues with your controls (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.

  1. If running The Isle, exit the game.
  2. Press the Windows key
  3. Type %localappdata% then press Enter.
  4. Find "TheIsle" folder. Open it.
  5. Open the "Saved" folder.
  6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
  7. Restart the game. The issues should be fixed.
jagged bison
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These fatal errors are so annoying...do they work on it? lost so many fg dinos to just getting fatal error and dying while i´m not in the game. please fix it, its no fun at all atm :c

obtuse sleet
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anyone else getting a fatal error just by opening the game?

rancid willow
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Does switching from evrima to legacy mess up the config files (AKA. settings)?

rain dirge
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hey, I am playing on horde test, I was trying to get canni mutation for my carno, I killed my self once and came as fresh spawn and ate it whole 2 times and puked 2 times, I am 70% grown now but I didnt get the mutation any tips?

winter python
rain dirge
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like as last mutation

winter python
rain dirge
waxen dagger
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What do i do here?

exotic mist
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what channel do i go to if im stuck

winter python
winter python
pastel moth
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how to fix teleporting problem

waxen dagger
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Forgot about thisTI_monkaS

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love that TI_Frown

waxen dagger
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What is the minimum gpu required to play evrima?

vague heart
waxen dagger
summer vale
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This is my most recent crash report. I have a 4090 gtx i did all the things in pinned by the way, Maybe in the games current state it cant handle dlss? I turned that on while playing crashed again. Solid 60 frames constant and solid 60 ping which is high considering I have 2.5 gbz internet.

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[CrashReportClient]
bHideLogFilesOption=false
bIsAllowedToCloseWithoutSending=true
CrashConfigPurgeDays=2
Stall.RecordDump=false
Ensure.RecordDump=true

vague heart
summer vale
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Just trying to figure out the issue so I can play! XD

vague heart
summer vale
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Waste of a 4090 if I cannot turn the graphics up lol but thats ok if I cant! I just want to be able to play lol!

summer vale
vague heart
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That's not too much. What is the CPU usage?

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60 FPS is way to less for that card. I'd crank up the graphic details to demand more usage from the GPU. If that doesn't work, try checking your power settings/ NVIDIA Control Panel settings.

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It has to be noted that performance fluctuated between the last updates, so there's no real measurement for what is good performance, especially since everyone has different systems. But 60FPS doesn't sound right, I have more than that.

trim gulch
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How fix that issue as my pc specs already higther than the requriments of game and game was already work fine with me too before

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Also too my pc already direct x12 too

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And all grahpics drivers and everything up to date

jagged maple
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i don't know if a gtx 1650 can even run evrima

trim gulch
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Is legacy different than evirma

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Or all same

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Because its not lag or crash or anything its say direct x12

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And direct x12 already installed

trim gulch
trim gulch
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And them was just 1650 4gb

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And them gpu lower than me

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My 1650 is 8gb as i remember

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So the issue not at my gpu or grahpics card its at game xd

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@jagged maple look

vague heart
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Use GeForce Experience.

trim gulch
trim gulch
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Any more suggetions?

trim gulch
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u know how can to try run it without that they say ?

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may be it work if i try it :v

vague heart
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You can't run evrima with DX11, open your task manager and go to the performance tab. Show me your GPU slots.

jagged maple
trim gulch
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@vague heart here

trim gulch
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But game say not

vague heart
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If you have any launch options set via steam, delete them. I just realisied you're using a Notebook. Now, the 1650M version should support the game, but even if you will get it to launch, your performance will not be great.

trim gulch
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laptop yea xd

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its just all is steam cilent webhelper and just 1 steam that on

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at task manager

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nothing more

trim gulch
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no more suggestions ?

vague heart
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Looks like your integrated graphics are being used, last thing I can suggest is to try and disable them. That could help your issue.

trim gulch
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disable uhd grahpic card ?

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and let only the gtx ?

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aight

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No way i tried

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Still same issue

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Any way thanks for ur time i appericate it alot

vague heart
trim gulch
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Idk too xd

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All good i play all other games and they are ask for more requriments than isle like ps5 games etc at laptop

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And it work smoothly no issue

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I do search at google about isle issue they said that

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Idk what that following command line xd

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Not sure of it

trim gulch
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and be smoothly

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but yea nothing for sure too

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thanks again ^^

vague heart
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The desktop 1650 yes, not sure about the mobile 1650M one though. They should work both but I'm not sure why it doesn't work for you if you already updated your drivers and such.

trim gulch
minor steppe
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Have you tried to put that command -force-d3d12 in properties in advanced options ?

minor steppe
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try and see if it will work

trim gulch
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Now close it?

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And try open?

minor steppe
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yes

trim gulch
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No way man someone swear on this game to not work xdd

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Thanks any way for the suggetion too

drowsy quarry
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DirectX error basically means two things

  • your GPU drivers need an update
  • your GPU is not capable of running the game
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if you tried to update your GPU drivers, how did you do it exactly?

trim gulch
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Also drivers updt from windows updt too

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I was done them

drowsy quarry
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have you tried to grab the driver from the official page?

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some people even fixed this error by reinstalling the whole DirectX 12

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maybe there's some corrupted files

trim gulch
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Hmmm

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I can find direct x12 normally at apps?

drowsy quarry
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I would try the driver from the website first

trim gulch
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For reinstall?

drowsy quarry
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it wouldn't hurt to try

trim gulch
drowsy quarry
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yep

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you can fill the form and grab the file

trim gulch
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Its already my geforce experince etc from there yea

drowsy quarry
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sometimes the GeForce experience corrupts the file as well

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I've been using the Nvidia app, which is the new one

trim gulch
trim gulch
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And hope it fix game

drowsy quarry
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you just go to "Nvidia driver" in Google

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and fill the form, will ask the GPU name, if it's pc or laptop, and what operational system (10, 11)

trim gulch
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Aight

drowsy quarry
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then you grab the file and run it normally, express install and no need to download the GeForce experience since you have it already

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they will offer anyway and you just click no

trim gulch
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Game ready driver right?

drowsy quarry
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yup

trim gulch
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I gonna download it again as it already installed but as u say may be smth corrupted or smth

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Lets see

drowsy quarry
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ye, I've got like 5 people that were with this error by downloading from the app

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it's rare but occurs

trim gulch
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Aight the important for me is hope it work at end xd

trim gulch
drowsy quarry
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express

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you can also restart your PC after done

trim gulch
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After this install

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Aight

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Time for restart now

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Done restart

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Now

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Try open game

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Or do smth other before

drowsy quarry
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try to play

trim gulch
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Still same issue

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Its time for dx 12 but from where can reinstall and install now..

winter python
drowsy quarry
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think it's the mobile 1650

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you erased the d13 you did right?

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in the steam initialization

trim gulch
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Can u remind me how

drowsy quarry
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check it

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right click the isle in steam

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properties

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and there should be a large box saying initialization

trim gulch
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No see it

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Is it mean its wasnt?

drowsy quarry
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seems like it erased so yeah

trim gulch
trim gulch
#

2.50 2.50 ghz

drowsy quarry
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that's CPU

trim gulch
#

1650 gtx

trim gulch
drowsy quarry
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the directx reinstall but

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you need to follow Microsoft guide

trim gulch
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Send me link

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I will try xd

trim gulch
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And thanks

drowsy quarry
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no prob

trim gulch
#

You can't uninstall DirectX (effectivly).

But it can be repaired by using the DirectX Redist (June 2010) installer package if there are corrupt files.

This will overwrite all DX files (except DX12).

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from where get dx12 now ?

drowsy quarry
trim gulch
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so what now ?

drowsy quarry
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I don't have any other idea now :/

trim gulch
#

all g

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ty any way

steel scroll
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just got a new computer and I am still getting the directx error I got on my old one when I try to play the game did anyone ever figure out a fix for this yet? I thought it was because my old one was stuck on windows 10 but my new one is windows 11.

steel scroll
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Not sure I just set this computer up today

winter python
# trim gulch ty any way

Oh, sorry if you've already been asked, have you checked if Windows needs to be updated? It's usually not the cause, but it can be one

winter python
summer vale
summer vale
steel scroll
winter python
steel scroll
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damn I hope they somehow figure out how to fix this at some point

trim gulch
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all is up to date

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idk what can do any more

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i tired xd

winter python
trim gulch
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may be check updates at settings

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not enought

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or its cannot reach to last updt or smth ?

steel scroll
#

that is frustrating lol but thank you for trying to help

trim gulch
trim gulch
#

they said that game still beta

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so no wonder if we facing things like that too e.e

trim gulch
#

lmk and thanks ^^

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since hours the requriments for game is availble and everything but still issue doesnt wana to be fixed :v

tawny scaffold
#

Is anyone else constantly loosing audio?

hot sky
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Hello, I have problems, I just configured the graph and I got an error and I don't understand it, can anyone help me?

bold heron
#

Anyone have any ideas why I can’t go above 5 fps on evrima hordetesting?

My pc specs:
Intel Core i7-8750H CPU 6 core 12 logical processor
Physical Ram: 32 GB
Graphics card: Nvidia GeForce RTX 2070 with Max-Q design

I’ve already checked windows update and GeForce driver for updates yet it still persists. I’ve also verified the game file as well.

winter python
trim gulch
trim gulch
#

I were keep them at some where or otherwise will have to rewrite them all from begin lol

#

Hold on

trim gulch
# bold heron Yeah sure

Remember each time pc on/off you have to repeat same steps for keep your pc smoother

  1. once pc open open task manage alt +ctrl+delete and click on memory section will see like 4 or 5 sections but just click on memory one
  2. End task all apps that opens and special the ones that are dublicate and u not use them for now
    3.click again on memory section and another click for check again if any abbs still on that still consume alot from memory.
  3. There is a known program that we was use it as IT for reduce the consume memory system of pc sush windows etc and it called Memory reduct can get it from google etc.
  4. Run memory reduct and go to setting and start manage it there due ur preference sushbas auto clean memory every 5 mins etc for example
  5. Remmeber to off notification of memory reduct or it might annoying ya abit.
  6. Remmeber also at task manager too will see things like com sugorate or windows command end task them too they consume alot from memory for nothing.
    Thats all and remmeber you have to repeat all steps again once pc on/off
summer vale
#

There is no fish anywhere or any underwater life in official hordetesting na 3- east. I swam the whole river system from swamps exit to water access by dam. Whats going on?

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Thank you they are back!

eternal pivot
eternal pivot
# bold heron Anyone have any ideas why I can’t go above 5 fps on evrima hordetesting? My pc...

For Improved Performance:

Update your GPU Driver and Windows OS to their latest versions

Then importantly do this:

  1. If running The Isle, exit the game.
  2. Open File Explorer.
  3. Click the address bar at the top.
  4. Type %localappdata% then press Enter.
  5. Find "TheIsle" folder. Open it.
  6. Open the "Saved" folder.
  7. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults, may also improve performance
  8. Start the game.
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Turn Lumen and Raytracing OFF for even more of a boost if you wish

summer vale
#

now all the food in the water despawned again

bold heron
#

Thank you guys for the tips but I figured out the issue. The fans were loaded with dirt and crud so after I cleaned it she runs a lot better.

trim gulch
#

Incase any one facing lag or not smooth etc

trim gulch
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And seems none have any more ideas to help me

balmy gust
#

I've been getting a lot of fps issues recently? i dont know if its my computer client side? My frames go to about 30 on windowed and 6 of windowed fullscreen, fullscreen gets me about 20fps but tanks my graphic quality. I only recently got this issue i'd say about a week ago.

bold heron
balmy gust
#

i'll give that a shot but i've only really been having issues with this game ;^^

trim gulch
#

Check at task manager etc ^^

balmy gust
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for the memory reduce

trim gulch
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U can download from google

trim gulch
#

U will notice big difference at your ram % etc and consume

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After do it

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Can check from task manager etc

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Its very help full

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End task windows command and com sugorate too and any side apps open

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:))

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Best wishes

balmy gust
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thank you i cant beleive i missed that thread

trim gulch
#

Yw

mortal rampart
#

Hello, I am having trouble starting the game. It says a file is untrusted, so I am trying to see if anti cheat runs as administrator but I don't see where to do that

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Online guides tell me to check boxes that arent there lol

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Well I found it and ticked the "run as administrator" box for anti cheat but I still get the issue

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If I right click the anti cheat file and click "run as administrator" nothing happens

static mortar
#

Fatal error freeze like cmon is not fun to play evrima anymore i was fighting and got fatal error middle of it

rancid willow
#

cant see no unofficial servers

trim gulch
#

@vague heart @drowsy quarry @winter python what is crazy now that i was do a new windows from begin and not even install direct x xd

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And game working now

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Wow

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I must be dev or smth ngl 😂😂😂

trim gulch
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Its work so smooth too for now

jaunty basalt
#

Why am I suddenly running at 14 fps, it is very laggy.
Would love some help. This hasn’t happened before

drowsy quarry
drowsy quarry
trim gulch
lucid horizon
#

I have a dx12 driver but the isle is saying that it is not supported on my system

lucid horizon
#

i7-2600

winter python
lucid horizon
#

650 ti

winter python
safe depot
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I just fatal error'ed twice in a row

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Like I logged in and immediately died

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Should I do this?

vague heart
# safe depot Should I do this?

Feel free to try whatever you can to combat fatal errors. It should be noted that there's currently a fatal error you can't fix, that being the audio related one.

safe depot
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Yah the first fatal error was the audio

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But then when I loaded back into the game, it fatal error’ed again

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Like instantly

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Which is what made me go 🤨

vague heart
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That's unlucky. There's multiple fixes you can try; check the document found in this channels description.

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If I'm not mistaken there's a whole section for fatal errors too

safe depot
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👍 Ty I shall try them

exotic wagon
#

I have realized that in sparring mode, diablo's animations can stick around even though it's not in the conditions of the animation. For example, I have gotten stuck in the resisting push animation while im moving freely in sparring mode.

granite pivot
#

Hi Ive been trying for months to get Evrima to work on my pc. Legacy will run but not Evrima. My pc shuts down before i get to title screen and i get a blue screen error. I've reinstalled the game. deleted and reinstalled drivers and updated drivers and bios. and recently I completely restarted my pc and i still get the same problem. Any help would be greatly appreciated. I have an Intel i5-10600k CPU @ 4.10Hz, NVIDIA GeForce GTX 1050Ti. Are these specs good enough to run? Also it mostly gives a different error type but this time it gave a kernel security check failure BSOD.

bronze echo
waxen quiver
#

Hi my water is constantly flickering in a weird look anyone knows hiw to fix that graphic bug

karmic pendant
#

Can you guys help me get my friend unstuck from a rock? He's stuck inside one

waxen quiver
bronze echo
# waxen quiver

oh i thought you meant water icon, i think you turn off/on lumen for a sec for that

waxen quiver
bronze echo
sage frigate
#

Does anyone know a fix or getting the same problem? A Client Disconnected message: Your Connection to the host has been lost everytime i join HT (eu2) server, im able to play for 1-2 minutes max then im getting kicked with this message.

exotic wagon
#

i'll leave it here tho

#

it's at 2:21

jagged bison
#

I did everything mentioned above by Krow to fix the fatal errors, but its still happening...what can i do? i lost so many dinos already to it

hollow lintel
#

we figure out whats causing the fatal errors, and super lag teleporting dinos?

vocal bison
#

this has been happening consecutively now for 1 week or longer. any fixes? all my drivers are up to date

winter python
#

Whoops capslock

thin oracle
#

hello my dino is stack what can i do pls? im on eu 6

winter python
thin oracle
#

ok ty i will try!

#

im not sure if there is any admin online ;((

vocal bison
ancient mantle
winter python
thin oracle
#

is it automatic?

#

or should i wait for admin to respond>?

winter python
#

It's automatic, the command isn't a way to notify admins

thin oracle
#

i have a stego ''stuck'' in some hole like think in some mountains and i cant walk out of it what should i do?

#

the unstuck didnt work in my ocasion

winter python
#

Check the pinned messages in the official server channels, such as #evrima-na or #evrima-eu, whichever matches the region you're playing on

wraith dew
#

Hodtest, NA1 is not open. What's going on?

#

???

#

Why isn't anyone talking?

errant trail
#

are there hordetesting channels? is anyone else seeing people rubber band all over the place lol

dark obsidian
#

Cannot buck as a cera even when pressing e on horde

#

Deleted config still didnt workl

fringe plover
#

<@&818552355796287508>

hollow fulcrumBOT
#

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

fringe plover
#

<@&818552355796287508> The issue I am having is not in the pinned section. I am having a problem with the shaders not loading properly that results in a crash.

hollow fulcrumBOT
#

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

safe depot
#

This means delete TheIsle folder completely? In Local App Data?

#

Ima do it

summer vale
#

Where do I post bugs for the Devs on the hordetesting servers?

summer vale
#

Very disheartening to play as carno nothing around to eat just lost a full grow to starvation and they take so long to grow. Could the devs add more ai or have them spawn by players infrequently idk lol but I guess until this is fixed ill play other dinos in the meantime.

jagged maple
summer vale
summer vale
jagged maple
#

yep, bad places to be in

#

check west rail access, east plains, highlands, swamp when the migration zone is over there, and if you're desperate, south plains

summer vale
jagged maple
#

np

brave snow
#

FG Omni on HT EU2 after nearly getting wrecked by a Cera earlier today. I healed back up and noticed my "Prefered Food:" is completely empty. So no diet lists. Furthermore when I sniff I cant sniff Nutrients anymore, everything will show as a turkey leg, Bone or Rotten. After eating a Deer at least I still get the right Nutrient but everything else I mentioned stayed the same. Yes I have logged out, restarted and back in again. Still no preferred Food and No nutrient sniffing

dense depot
unique harness
#

i get client disconnection issue

#

hdifix it

#

it kicks me conequtavely

#

my raptor got killed due to this

floral monolith
#

why can't I find the NA1 server in Hordest?

twilit spoke
#

I can't see any servers :/

static violet
#

it doesnt let me download

spare niche
#

so i am stuck in between 2 rocks as a dieno, am i just supposed to wait to die here?

burnt cape
#

is it here that i can talk about cheaters?

drowsy quarry
spare niche
#

thanks this worked

barren cobalt
#

The game crashes after a while even if I don't do anything in the menu (hordetest)

torpid mica
#

dino lost after logout has happend multiple times it has corrected itself in the past as well currently cant login to cera on na5

coral bone
#

Fast tips, why my graphic flickering

stiff agate
#

Why it doesnt let me log in, it says anti cheat integrity failed?

severe dome
#

I've been playing the isle for a long time now and since i know this problem doesn't happen to everyone, there's still a lot of people that are tired of it like myself. It would be much appreciated if after every update or patches that this issue stayed in the past and allow people like me to enjoy being around water at all. After gateway was introduced i could just fix it by changing the shadow quality but not anymore, so please I would love it if this issue would get a little more attention to prevent it from keep happening over and over and put an end to this recurrent issue.

coral bone
#

Myscreen gonna crazy

#

See some artifacts when moving

#

Game restart fix it

oblique oracle
#

ON HORDETESTING anyone know how to fix the day cycle bug? where night and day go really fast (Please ping or i'll miss the reply)

coral bone
oblique oracle
#

we are on official. it's hordetesting we're havign the issue. it's a bug

twilit quail
#

On Evrima public branch icant use the second attacks A and B, at first with dilo for example it does the claw attack when i pressed LMB and nothing happened with pressing the RMB, then activated in the player settings manual ALT attack, and with that the Dilo does it bite with pressing LMB and nothing with pressing RMB and alt attack still not work

winter python
#

You might need to reset your controls to fix the alt

twilit quail
winter python
twilit quail
dull quest
#

What dose this mean can't get in the server becuse of this....

#

nvm got in on the 10th tryTI_omni

dense nacelle
#

How do i stop the time from going at lightspeed?

woven skiff
#

(on horde test) why is my screen like- blue?? (its night time rn and i have a blue box blocking my vision)

vapid depot
vapid depot
static violet
#

thanks

sacred musk
#

help me
i am doesnt show the servers

winter python
sacred musk
winter python
# sacred musk spiro

There's no official servers on the spiro branch, and I'm not sure if there's any unofficials either

sacred musk
winter python
#

You can only play the Spiro map on the Spiro branch

sacred musk
winter python
#

If you're referring to the old evrima map, that is Spiro

#

The new map is called Gateway

sacred musk
#

I mean the map before the gateway, where can I find an active server with it?

winter python
#

The map before Gateway is called Spiro. You're on the right branch, but you'll have to change from the Official server filter to Unofficial by clicking that bar on the right of the screen

#

Though, there might not be any servers running

sacred musk
#

There's only one person there, and I'm touched by that

sacred musk
winter python
proud terrace
#

Y'all have to optimize your game, before the update when I used to play I had around 120 fps consistently and now I'm barely running 30 which is preventing me from playing.

winter python
proud terrace
vapid depot
sharp prawn
#

anyone know how to fix isle freezing during start up

tame wigeon
#

anyone know how to fix this fatal error that occurs 1 minute after opening the isle? i cant play this crap unless i somehow join a server before it happens. its infuriating.

lilac olive
#

just bought this game, installed and tried launching any server, full or not, nothing but "data acquistion failed" what gives? yes ive tried deleting the local config, restarting and verifying game cache

tame wigeon
lilac olive
#

every time i wanna play the game or just the first? id rather uninstall and refund than do that every time i wanna launch

lyric glen
#

<@&505047238674874368> not sure how to do this, but is there someone who can unstuck me on na east server 4

tame wigeon
lilac olive
tame wigeon
#

by try, i mean just clicking join server and not like deleting the config files over and over

tame wigeon
#

tons of bugs

lilac olive
#

i tried about 15-20 times with no luck. ima reinstall and see what that does, if no dice ill just refund. thanks for the info.

tame wigeon
#

no prob, i hope it eventually works but completely understand the refund. game seriously sucks sometimes. only reason i keep it is because i like being a dinosaur

sonic forge
lilac olive
tame wigeon
#

no problem! good luck

lilac olive
#

rip. reinstalled and have tried everything i could find. still getting data acquisition failed. o well. trash game

#

useless devs

indigo mason
#

having a weird issue with frame rate at the moment, doesnt seem to go above 40, never happened before, normally runs at 100 roughly

barren cobalt
static edge
#

Hi every one i need help, i open The isle Evirme, and it doesnt show any officail servers at all. When i go to unofficial servers then it only shows 1 or 2 maybe. Is there a fix for it

chrome cloak
#

I have a FPS of 80-120 and a ping 40 but I’m still rebounding anyone know why?
My friend has 30 fps and 40 ping and he doesn’t rebound/lag at all :/

heady basalt
#

How i unstuck?

#

how i write the comand

weary bear
earnest tulip
#

I use /unstuck to get out of three and now i stuck in texstures (/unstuck no work)

#

HELLLLLLLP

fallen halo
#

i cant play hordetest currently either since the latest patch its laggging behond playability sadly will wait for fix.

earnest tulip
#

I use /unstuck to get out of three and now i stuck in texstures (/unstuck no work)

#

PLZZZZZ HHHHHEEEEEEEEEELLLLLLLLPPPPPPPPPP

vague heart
#

@earnest tulip Check this channels description.

#

Take a look at the pinned messages there for instructions.

jagged maple
#

or just said alr whatever and went back to gateway

jagged maple
#

each patch makes it more laggy

jagged maple
heady basalt
#

can any admin help me

jagged maple
heady basalt
#

nothing

jagged maple
#

go to #evrima-(region of the server you're in) and check da pins

gusty jacinth
#

Can someone tell me if na1 is down or not I can’t see it on the server lists

#

I haven’t been able to see na1 in server lists in a while ngl

icy coral
#

When Hybsi ist swimming i can not hear myself calling but the sound might be there for others..

untold bronze
#

i doesen't see migration zone on horde testing playing as herb. is it normal? There was one on south plains then it just dissapeared

strange zodiac
#

even with the low graphics i get 10-15 fps

olive sorrel
#

Guys how to fix fast changing time?

#

It's only on one server, the rest are fine
HT

indigo dune
#

Freezes and stuttering sound.
Okay, I've done some research and figured out what my problem is. My processor - AMD FX-4350. I noticed that people have already written here that their game is freezing (they also have AMD). And they also have problems with sound. The sound stutters from the weather and from the calls of others. I have the same thing. I have tried all possible solutions to the problem. I updated the drivers, cleaned the computer, set the graphics settings to a minimum, to a maximum. Nothing helped me. But when it's not freezing I have 40-60 fps. That's why I'm asking the developers to make a fix for this processor. It is very important. I really want to play this wonderful game. And not only me.
CPU: AMD FX-4350
GPU: NVidia GeForce GTX 1060 TI
RAM: 16gb.
And the processor in the game is always 99-100%. So I'm sure that's the problem.
Is there any way to fix AMD FX processor's freezes in-game? Please. Help! 🥹
#🔧-evrima-troubleshooting-🔧 message
#🔧-evrima-troubleshooting-🔧 message
#🔧-evrima-troubleshooting-🔧 message
<@&818552355796287508>

hollow fulcrumBOT
#

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

floral monolith
#

Do you have an NA1 server on Hordest guys?

fair chasm
full wagon
#

hi any idea why no servers are showing at all? ive restarted the game, re-installed etc but nothing

robust terrace
#

sometimes when i am in the dinosaurs menu, my mouse disapear and i can do nothing but restart the game 😦

vapid depot
#

@pastel wharf

re: *** Client Disconnected - Anti-Cheat integrity check failed (0x2200). You have been disconnected. ***

hey there ... i remember after looking at one of your log files awhile ago in a previous post and dm's - that there was an error:

"Connect result: Couldn't connect to server"
"Connection to the Content Distribution Network failed!"
"Could not reach the Easy Anti-Cheat CDN, launching with null client"

can you look at your latest isle anticheatlauncher.log and see if it indicates you are still having the same issue with failed connection to the Content Distribution Network in case that could be an issue still?

*** C:\Users\username\AppData\Roaming\EasyAntiCheat\108bae92517548518cbd371722381ded\6db6bea492f94b1bbdfcdfe3e4f898dc\anticheatlauncher.log ***

  • if there is a connection issue early on in the process it will fail to verify/update the easy anti-cheat installation with the latest eac files and may be causing the integrity check failure later in the game ...

related earlier post:> #🔧-evrima-troubleshooting-🔧 message

proper granite
#

Was playing totally fine, got the tell tale sign for a fatal error (couldn’t hear my own calls) so o safelogged. Sat through two 15 person queues to get disconnected both times when I reached the front. I figured I’d restart the game, and now I’m getting fatal error every time I launch the game. What do I do

burnt zinc
#

I cant seem to load the game. I click play on steam but its not running. just says running install script (Microsoft .NET framework). Does it usually take over 10 minutes?

eternal pivot
burnt zinc
#

Ok. It was just the anti cheat issue

#

I think im gonna get it fixed

proper granite
main perch
#

After playing for 30-60 minutes on a HT server, I crash with "Fatal Error", non descript. Game will still run for about 15-30 seconds after I get that error then hard crashes. This has never happened on regular Evrima. Any ideas?

nocturne stirrup
#

I installed the Isle and when I load it it has a error and says it is already playing

atomic arrow
#

Anyone know if its possible to re-apply a new mutation in a slot that was removed, without killing the dino?

proper granite
iron wagon
#

Can map design or someone that works for the game please check out a location and possibly fix it. its a tri wall pit and you CANNOT get out and are forced to wait until you starve to death to reset your dino on the server. it would be greatly appreciated. the coords are: -368,170.436, 179,190.747, 26,816.427

burnt zinc
#

are these specs enough to at least launch evrima? idc about the lag.

Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz
Video Card Intel(R) Iris(R) Xe Graphics
Operating System Windows 11
RAM 8.0 GB

fringe plover
#

Can anyone tell me how to delete the shader cache for the isle evrima or maybe just the isle if they are linked. My game crashes on boot up everytime due to shader compilation failures being fatal.

vague heart
lone orchid
#

Yeah it’s a server issues

fringe plover
# vague heart Is it an oodle error?

Not sure what that means honestly, it just says that the shaders had a failure and that it was fatal. I can send exactly what it says if you want that

prime cobalt
#

hey i need help for evrima i got big bug

#

does anyone know why on evrima when I start a game the game doesn't take my mouse, I can press the right click but I can't move my camera my screen remains aligned with the direction my dinosaur is going, I can't find anything in the parameter that helped me I really need help

barren cobalt
eternal pivot
barren cobalt
eternal pivot
hollow bluff
#

Umm do anyone know why when I open evrima I am met with a black screen and menu music?

twin rapids
#

my ez anti cheat doesn't work. I had the game checked for errors and reinstalled it twice.
nothing helped...any one can help me pls?

fossil kraken
#

Hello

#

First time on this map trying to explore and now I’m stuck and can’t do anything can someone help me please

#

These waterfalls are crazy

lone orchid
fossil kraken
#

Like this?

floral monolith
lone orchid
fossil kraken
#

Didnt do anything

floral monolith
#

keep trying

fossil kraken
#

Okey

bronze echo
#

your interent is bad

bronze echo
#

cus servers arent great either, but your internet conection also has 18 in ping to connect to the testing server, i get around 4 on that testing site and mostly lag at south plains

hollow bluff
#

What does this mean?

eternal pivot
eternal pivot
uneven onyx
#

hello

#

i have an bug in ht that the time is passing stupdly quickly

#

anyone can help me? i just cant play

maiden axle
maiden axle
uneven onyx
#

yeh

#

mine is with herrera

#

in na3

maiden axle
#

i have the same problem on eu2

uneven onyx
#

maybe reinstalling?

#

idk

maiden axle
#

idk if checking the game files didnt work i dont think reinstaling will work

uneven onyx
#

look

#

i logged and stayed online for a while

#

i took a time but then i got normal

maiden axle
#

maybe its when ur leaving the server without sleeping ? Cuz yk the dino is still there and the time needs to go back to normal so its faster for a while

uneven onyx
#

maybe

#

idk

#

but try just staying in the server and waiting

maiden axle
#

yeh that maybe the end of this dibble cuz there are ceras camping on mushrooms and i need water

limber basin
#

When I try to join one of the highly populated official servers it still says 'Connecting...' and it has been like that for a while now so I can't actually play and get in a server. Anybody know how to fix it?

empty herald
#

Hey guys! I got an issue here if you can help. I noticed that when the server is full 100/100 the game becomes unplayable for me. I have 80ms and 60 FPS. Everyone is lagging, teleporting or rollbacking. Same goes for me, people see met teleporting. The day and night cycle is going so fast and I keep on getting day and night in not even 2 minutes.

#

Any idea what's going on? or if there's a fix?

crisp fern
narrow forum
#

hiya hey! Its beena while since ive played so Im sorry if I missed a thing or two but
Coming back , reinstalled, I get this little issue
Looking into the folder tho it seems that I have it?
I tried removing all the easy cheat files and then verify integrity but Im still getting the same issue

#

I belive I fixed it!

#

Very simple oops;;;

vestal shadow
#

Hello guys, been new to the game. Have a question.
When I run the game on the normal beta participation server (The one that have China server running), it runs so smooth even on High settings. But when I set to Evrima, its unplayable on 1-2 FPS. Kinda is there any tips for this? Thank you inbefore C:

split spire
#

<@&933486433342222376>

drowsy quarry
#

evrima is much more demanding than the legacy (original one when you download)

hollow bluff
#

Umm do anyone know what this means?

vestal shadow
jagged maple
#

basically, if i spawn and it says idk 1 am when it's actually 6 pm, it will catch up to 6pm lik ethat

soft snow
drowsy quarry
drowsy quarry
fiery thistle
#

anyone know how to get unstuck when the unstuck command wont work in some rocks on horde

outer marsh
#

everytime i load up hordetest i fatal error when i go into queue

#

any help i can get?}

elfin moss
#

why is na1 west ht STILL NOT UP PLEASE FIX THIS PLZ

steep tundra
#

Game crashes because it says it has not enough videocard memory. Its using 5 out of 8gb, and has another 8gb of shared memory unused. Card is a 3070 TI. Anyone has a clue ?

mighty zealot
#

White squares wherever I walk randomly happening now

#

Anyone know a fox

#

Fix

gritty hill
#

Anyone else has problem to connect to hordetsting EU central? It says all the tiem Data acquisition failed. Any fix for that?

drowsy quarry
#

np

slow whale
#

what a problem is this?

#

"disk writing error"

#

pls help

limber basin
#

chat am I cooked

#

these carnos campin

prisma ruin
#

accelerated time ? why ?

hot lava
# indigo dune Freezes and stuttering sound. Okay, I've done some research and figured out what...

The easiest and simplist fix would be to use a processor that isnt over 10 years old...
(AMD FX processors are very old, i used to have a fx8350, it was okay at the time, but really underpowered even compared to a i7 6700k from 2015...)
Ultimately just upgrading to a modern cpu, ram and motherboard will help the most.

Games get more demanding over time.
I would just recoemdn getting a ryzen 5 7600x, and get a suitable motherboard and 16gb of ram or more, and start from there (making sure all parts are compatible)

Ultimately, yeah things just get more demaning over time. you wouldnt expect Crysis that released in 2007 to run on a snes from 1997...

Other than that, you might be able to do some tweaks and apply an overclock to get better performance, however it will still be very sub optimal to have any enjoyable gaming session.

autumn umbra
#

i got a direct x 12 error

drowsy quarry
autumn umbra
#

how to see

drowsy quarry
#

open task manager > performance > click gpu

autumn umbra
drowsy quarry
#

lemme see if that gpu supports the game

#

have you tried updating your gpu?

autumn umbra
#

yep

drowsy quarry
#

so all drivers and windows are updated?

autumn umbra
drowsy quarry
#

thats not really how you update a gpu

#

gpus need to be updated by an official program called Adrenalin

autumn umbra
#

can you give me link

drowsy quarry
#

it would be in portuguese so no

#

but most 200 series cannot run this game :/

autumn umbra
#

ooh

drowsy quarry
#

try it anyways

autumn umbra
#

so i have to play on lagacy?

#

you have any idea how i change skin in this game?

autumn umbra
#

okk

drowsy quarry
drowsy quarry
autumn umbra
#

like that skin

drowsy quarry
#

ye do it on the skin session

autumn umbra
#

see that black skin

drowsy quarry
#

just paint it on the skin session

autumn umbra
#

ok

#

anymods

#

okk so i have to upgrade my pc

#

i got it

#

i have a ques ryzen 7 is good or ryzen 9?

drowsy quarry
#

ryzen 7 is ok but depends on the series

#

it can be low generation and old

autumn umbra
#

which is good ?

drowsy quarry
#

6 cores and 6 threads is already good

autumn umbra
#

3060?

drowsy quarry
#

ryzen 3060?

#

or you mean rtx 3060?

autumn umbra
#

rtx

drowsy quarry
#

its only good if its the 12gb

autumn umbra
#

or rx6600

drowsy quarry
#

nah, rtx

autumn umbra
#

ok

#

for now i want to buy prosessor first

#

wow i again have to wait

buoyant quail
#

anyone know why my replay is just a black screen? night vision just turns it white..?

ruby oar
#

anyone know why I am getting erros for data authenticaiton when trying to join a server after the game crashed on that specific server?

patent cape
#

I need some assistance!! When I try downloading the update I get “game configuration unavailable” how do I fix this?

eternal pivot
eternal pivot
thin oracle
#

yeah so i died and was waiting for an egg and pressed ESC

#

then i couldnt use my mouse then i pressed tab and this popped up

vagrant echo
#

i'm assuming this isn't normal lmAO?

solid marsh
#

stegos need to be nerfed

vivid jolt
#

Experiencing a screen resolution altering that is bugging out really bad when I play.. it flashes like this...

#

Found what caused it... Nvidia DLSS, but then my FPS is terrible

eternal pivot
vivid jolt
#

I did try, it didn't fix it

#

Still continues to flash badly, game is unplayable like that

#

So it's either bad frames or my frames become a glitch

eternal panther
#

anyone know the setting that causes after images? like trees against the sky line?

#

or tall grass

eternal pivot
eternal pivot
vivid jolt
eternal pivot
chrome furnace
#

I safe logged earlier on na1west w 62% omni and connect forever and get to the new dino screen. Did I die offline? or is this a bug

gentle oak
#

can anybody help me with the Dx12 issue? i can just open stream (i tried the recommended things from youtube don't just go over and tell me to check it from youtube)

gentle oak
eternal pivot
#

Ok, good, now update your GPU driver from NVIDA's official site, and update Windows to the latest version

gentle oak
#

how the hell do i do those 2

#

i got the first one hold on

eternal pivot
#

For Windows, Hit the Start Icon on your taskbar > Settings > Window update > update what's there

gentle oak
#

i did both of them

eternal pivot
#

ok start game

gentle oak
#

bismillah brother

#

lets see if it works

#

aa it said the same thing

eternal pivot
#

ok restart your PC, also verify the game in steam

gentle oak
#

lets see

#

still says dx12

inner zephyr
#

does anyone have a fix for the fatal error thing happening as soon as you start the game?

eternal pivot
# gentle oak verified it

Usually all that together works, I'm out of ideas now, sorry I couldn't help.. Edit: one small thing to check, if you have a secondary Integrated GPU, check that this one is not being used to run the game, only your RTX2060Ti should be running the game.. how to check, when running the game, have task manager up and running and in the Performance tab see which GPU is being used

barren cobalt
#

no one had found it yet I think

astral kettle
#

hello, who can i ask about being stuck ingame

eternal pivot
astral kettle
#

no ones near me as far as i can tell

eternal pivot
#

did you just type ( /unstuck )

astral kettle
#

yeah, i have been spaming it

eternal pivot
#

ok it does have a cool down

#

you can send a DM to a server admin, they maybe able to help

astral kettle
#

problem i think is a can sleep

astral kettle
eternal pivot
#

they may not be on sadly

#

which version of the game are you in?

astral kettle
#

what?, i just did it and got /unstuck

#

guess logging in and out worked

eternal pivot
#

great, happy gaming

astral kettle
astral kettle
eternal pivot
fiery oasis
#

Been having same issue here with the FATAL ERROR when trying to start the game from steam. Something I been working on for 3 weeks now. I have had some others walk me through the files and delete all old files and run integrity, tho Still nothing yet

hollow plume
#

I keep getting fatal error

#

If i try to join a server help

#

I get fatal errors if i try to join a server how to fix this?

silver nebula
#

Does anyone experience a problem of not being able to join the EU2 server main branch? I was just fine yesterday, but today it’s an endless loading screen, even though it’s not full

stiff agate
#

I'm trying for 30 minutes now

silver nebula
#

Yeah, that’s sad

hollow plume
#

Horde or normal?

silver nebula
#

Normal

hollow plume
#

U also arnt able to join horde?

stiff agate
#

Horde for me

#

I cant join

silver nebula
#

Not playing horde

hollow plume
#

If i try to join a server i get fatal errors

silver nebula
#

That’s weird, cause other servers are fine

stiff agate
#

I wait in queue, when queue finishes I still get kicked and it says server is full please join queue lmfao

hollow plume
#

I get fatal errors so strange

stiff agate
#

I wish u could at least dissapear from the game when u crash, now I'm stressing that my dino doesnt get killed while I'm trying to get back in, extremelly frustrating.

hollow plume
#

I understand but u can play and i cant

stiff agate
#

I also get errors and crash

hollow plume
#

Even if u join a server ?

stiff agate
#

When the sound bug comes

#

Yes

hollow plume
#

It begins directly for me

#

I cant even join a server and i have fatal errors so strange

stiff agate
#

Weird

hollow plume
#

I switch to normal i hope i cna play there

stiff agate
#

Nope, again cant join, so stupid

hollow plume
#

Omg

#

Horde sucks🤣

brisk sun
#

Hello, does anyone know how to fix the "dx12 is not supported" error?

hollow plume
#

Join

brisk sun
#

i cant even get in the game, i just wanna be a dinosaur😢

hollow plume
#

😦

untold hazel
#

hello i have an AMD Graphics Card that does support FSR 3 but everytime i change it to any settings for esample quality it isnt getting saved and it deactivates itself aftere clsoing the options menu

hollow plume
#

Fix th e fatal error please!

pine wedge
#

hey i just got the game and i cant connect to the servers after i changed it to the evrima beta Does anyone know what happened?

hollow plume
#

Wdjm

pine wedge
#

the menu is just stuck on connecting

#

its not frozen tho

hollow plume
#

Fatal error?

pine wedge
#

nah just this

hollow plume
#

Refresh

#

U on horde?

pine wedge
#

Whats that?

hollow plume
#

Nvm

#

U must refresh

pine wedge
#

ok

#

yeah that worked thanks

hollow plume
#

Npp

verbal cargo
#

Cant join any official server today

#

Refreshing and game restart didnt work

deft spear
#

Wow, a queue of 30 people, 10 minutes of waiting AFTER queue and crash, I love it

hollow plume
#

U guys can join i get fatal errors if i even click on a server

brittle pond
#

Guys when i join in the queue, after wait 10 minutes to join the game says that the server is full

#

How can i fix this?

#

Or the game says Data acquisition failed

terse storm
#

i can't find any servers, do you have any idea what's happening ?

unique viper
#

the servers were restarting a min ago

terse storm
#

all of them ?

unique viper
#

i don't know if they all restart at once but here is my menu now

terse storm
#

yeah so it's a global restart, thanks for the help !

unique viper
#

no problem ^^

kindred drum
#

Still no persistent fix for "App Configuration Unavailable"? i tried what's said in the pinned message long ago and ended up uninstalling the game cause it was really boring. i download the game more than a year later and this still come back again and again

echo sparrow
#

what are some options to reduce lag even with low settings

hollow plume
#

Fatal error is my issue with the horde

gloomy topaz
#

Does everyone on the hordetesting server get an error every half hour? I no longer want to stand in line for half an hour and play for half an hour...

#

So that you understand, this problem is not in the computer itself, it is powerful for such a game

#

Consistently once every 30 minutes, first there are problems with sound in the game and after a minute an error appears. You stand in line for half an hour and play for half an hour...

frank sigil
#

Has anyone else had an issue of tabbing out mid game? When I hit the windows key it just won't let me out and I've tried windowed, windowed fullscreen, & fullscreen but it doesn't work on any of them sometimes it works but outta the blue? Any help?

wraith pendant
gloomy topaz
wraith pendant
gloomy topaz
gloomy topaz
wraith pendant
#

ohhh so today can only play on "regular" evrima, yup?

gloomy topaz
ember osprey
#

fatal errors constantly

spice rock
#

what causes the sound bug ... i lose all calls/footsteps and then eventually will fatal error..

abstract hearth
#

Ok so.. My PC turns to volcano after 5 minutes of playing and just turns off after max 10 min (any server as any dino..). It didn't happen before, anyone knows why is it happening and how to fix it?

In addition to that I tried several things to fix it, I updated my windows to newest version, same with my nvidia drive, deleted the config, checked compatibility of files on Steam and some lowered my graphics to like 50% less advanced overall, including only 60 fps, low shadows etc and it's still the same..

lucid kelp
#

how to fix the audio bug? just make me crazy that i stop hear myself or the audio come with delay

abstract hearth
lucid kelp
abstract hearth
#

It usually makes your game have fatal error and turns off itself (kicks you off the game and turns the game off)

#

If it doesn't u can try to relog, sometimes it works

lucid kelp
#

oh okay

spice rock
#

relogging doesnt fix sound issue, you HAVE to let the game fatal error

lucid kelp
spice rock
lucid kelp
#

okay, lets see when they will fix it. thanks!🫶

#

what i should do if i alredy restarted steam

hollow bluff
#

Hello?

#

Do anyone know how to ask this?

brittle pond
hollow bluff
#

Hey have that ever happen to you?

brittle pond
#

And i wait in the queue but i cant play 'cause the game says that's full

brittle pond
hollow bluff
#

Oh ok

lucid kelp
sudden kindle
#

I changed from fullscreen to windowed fullscreen and all textures turned into white squares how do I fix it? I don't wanna restart the game and have to wait in the queue again

simple egret
#

I'm having the issue of the time flying by. others too?

zenith hazel
short star
#

Currently having the issue where I cant join any servers, just keeps loading forever with nothing happening. And when I cancel it it will scan for frequencies but never stop scanning. I have to restart the game to find servers again

thin oracle
#

This is my second time playing the isle evrima and it just started crashing everytime I try to make my dino. It will pull up a fatal error(mind you it doesnt tell what the fatal error is then it just closes). I never had this happen before especially on my first every playthrough. so does anyone know what is going on?

tacit rivet
#

hey can i ask for something to admin ? i was a carno fighting mixpack and stuff, winning the fight only one herb remain but my game has fatal error and i think i died to this, can i ask to get my carno with the same hp than before the crash ?

pliant plank
shell cipher
#

does anyone else have trouble getting in now? the game runs smoothly until i get to the customize screen then it crashes

calm edge
#

im only at 16% growth on a dibble and cant access the sanctuaries is that intended?

frank sigil
calm edge
gaunt charm
#

Hello,
I’ve just bought the game but can only play in Legacy. When I downloaded Evrima from the Beta menu and launched the game, my computer freezes completely and I have to force it to shut down 😵‍💫
Anyone else have this problem?

chilly sand
#

evirma just started infinitely loading server lists and loading into a server takes 3 years if i even load in, then when i randomly crash i have to start the process all over again:') also "drowned" once as a ptera, screen faded to black as normal but it just kicked me out of the server, and when i finally loaded back in after restarting my game a couple times i loaded in in the same spot, only to actually drown and die then choose a dino to grow again. very weird

floral mural
#

So i just downloaded evrima, and im confused on a couple things.

#

i know that theres supposed to be a normal attack then the directional attack with alt, but thats not working? its making the normal attack always be the directional attack. another thing is the herrarasaurus ability. i thought when you held right click, it would be a distance away, not show where id land if i jumped. it acts differently in videos i see. for me it the marker goes farther the faster im going, which at max is not far. it wont let me go from tree to tree because it just makes me jump where im at because while on a tree i have no speed.

eternal pivot
eternal pivot
gaunt charm
lone orchid
#

How do i fix this?

exotic barn
#

how do i fix my diets not showing up and everything shows as not on my diet?

thin oracle
eternal pivot
# gaunt charm RTX 4070 Ti , Core i7 13700k, 32gb ram

Do a bit of maintenance from your end, it may help, wont hurt

Update your GPU Driver and Windows OS to the latest versions

Verify the game files in Steam

Then Delete the Config folder to reset everything, see below (do this with every major update)

  1. If running The Isle, exit the game.
  2. Open File Explorer.
  3. Click the address bar at the top.
  4. Type %localappdata% then press Enter.
  5. Find "TheIsle" folder. Open it.
  6. Open the "Saved" folder.
  7. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults, may also improve performance
  8. Start the game.
gaunt charm
#

thank you ill try that

eternal pivot
eternal pivot
# lone orchid How do i fix this?

Could be an issue with your Anti Virus (AV), turn it off, verify your game files then restart the game with the AV still OFF, if this fixes it, set up exceptions in your AV for The Isle

lone orchid
eternal pivot
merry scarab
#

hi out there can i possibly get some help with a texture issue on evrima?

floral mural
gaunt charm
eternal pivot
gaunt charm
#

Yeah Im positive that its not overclocked

#

I appreciate your help

eternal pivot
patent cape
#

Idk if this belongs here but this is a spot on the map that will get your Dino stuck. The grown dips creating a hole where you can’t get out of

fiery folio
#

guys i have this on NA 1 hordetesting

#

but when i log in it gives me the creature chooisng screen

#

what do i do

floral mural
tiny kernel
#

i bit a school fish as a dieno and it crashed my game and now ive lost my first 99% dino it still shows that i have it

#

but when i load into the server its gone

eternal pivot
floral mural
#

Yea but the marker that indicates where I'll go when I press space doesn't go far from me at all

inner zephyr
# hollow bluff

i have been having this problem all the time, and i litteraly cant play because of it. i havent heard a single fix for it yet

tacit rivet
# tiny kernel

Literally same, I was healing after fighting mixpack and get fatal error

gentle oak
#

@eternal pivot

#

i think my issue is with updating windows

daring iris
#

is there a way to get unstuck? iam at evrima EU1 and the command doesnt do a thing 😦

vague heart
bronze drift
eternal pivot
eternal pivot
eternal pivot
gaunt charm
eternal pivot
#

If that doesn't work try this... go into the game folder "C:\Program Files (x86)\Steam\steamapps\common\The Isle" and run the batch "InstallAntiCheat.bat".. it may appear nothing is happening, but try the game again

bold surge
#

can someone help me?

#

i got the game like 10 minutes ago. and when i click host, it loads and i have a never ending black screen. only the fps count top left shows me the game didnt crash. Thats all i know which could help lol