🔧-evrima-troubleshooting-🔧

[drowsy quarry]

that's not really the location

but also works

though i would like to know if you have any other gpu in your pc, because if its only that Intel one... you can't play the game

so please open the program called "task manager"

[thin oracle]

Yea that's the only GPU

[drowsy quarry]

welp

sadly you can't play the game :/

that gpu is integrated, and that means it's weak and old

[thin oracle]

Aw man

[final copper]

dang, and here I thought MY gpu was old and weak lol.

[drowsy quarry]

mine is old as well :/

[final copper]

i'm saving up for a better one ;~; i've got a nvidia gforce gtx 1650 and when i got it i thought i was hot snot lmao. the isle humbled me.

[dense shell]

Has fatal error upon trying to queue been reported/a known issue? I can’t join any HT server without fatal-ing, every time. Have tried restarting game, uninstalling, config file, etc. No issues on Evrima branch, just HT.

[wind pivot]

data acquisition failed? or something other?

[wind pivot]

?

[tough bobcat]

what does data acquisition failure mean?

[fallow cedar]

<@&401466542140817419> Hey, I am stuck in a rock and /unstuck isn't doing anything

[vague heart]

Check this channels description.

[plush birch]

im getting to too, not sure what it means maybe a server issue

[mint lynx]

same

[wind pivot]

You have to try to connect very often

Spam it 🗿

think you have to try different channel

[tough bobcat]

awesome got stuck in a rock used unstuck and it put me in a tree

and now unstuck does not work again

[wind pivot]

you have to wait 500 seconds

[tough bobcat]

i did and it literally did not unstuck me period

[solar oasis]

NA 1 day/night cycle is going way faster than normal, like the full cycle goes in 2-3 minutes

oop it just finally fixed

[graceful hinge]

Im starting to think 99,9% of my server is raptors

[dense shell]

@wind pivot no, it’s a fatal error.

Since last update I cannot join any HT server, it will load and then fatal every time

[coarse lion]

I can't get into EU horde-test servers, anyone else getting "data acquisition failed" message?

[sand agate]

Why is this happening? I restarted 3 times, validated game files just now before the 3rd restart. I was able to play a day or two ago without this happening.

[coarse lion]

it's only EU servers atm

happening to me also

[sand agate]

I tried connecting to an NA server tho

oh or do you mean only EU servers work

[coarse lion]

try NA 2

no I think there's an outage going on

I managed to get into NA2 but laggy asf

server restart in 5 maybe try then

[sand agate]

I was able to get into NA2 after two minutes. Exited to the main menu when it was stuck on connecting but it still brought me into the server. I'm tryna grow beipi tho so that server's a no go

I was able to get into EU central

[coarse lion]

looks like it's letting me join back in EU 1 now

[sand agate]

Only NA 4 and 3 are up for me and it still says failed

[native bluff]

im stuck on the NA - 5 East server in a rock, can anyone do anything for me? <@&401466542140817419>

[restive vault]

This channel is not for unstucks. Please see the pins in #evrima-na

[fallow shell]

ive been having issues for the past few patches with my water flashing and just generally being weird. ive messed with the settings but i cant seem to figure out whats causing it. any ideas? its REALLY distracting

[little idol]

How do i fix the constant crashing when the sound bugs... its happening every 10 mins now smh

[neat sundial]

When im looking at the preview of the dino at its biggest growth after making the dino and load for the first time in it stays that big is that supposed to happen?

<@&401466542140817419>

[neat sundial]

nvm i figured it out

[thin oracle]

keep randomly getting fatal error. sound will go out then force close my game shortly after

[clear aurora]

My friend is having a fatal error issue upon launching the game and joining a server. He says “I have the latest windows updated, latest drivers updates on both ends, ive verified my games files, and it fatals on the main menu, reinstalled nvida/geforce experience.” And it just fataled again when he joined a server.

Any fix for this?

[urban breach]

Don’t know how to properly fix it, but has he tried clearing his config file?

Deleting.. clearing.. same thing

[clear aurora]

Letting them know to try that now! Ty

[urban breach]

It tends to be a rather universal fix for things..
For some reason

[frosty vale]

happens alot, sometimes i spend 10 minutes trying to get to a server, and when ur in queue ur send back to last slot, saying connection error or something lol

[clear aurora]

Still need help !! Deleting the config file didn’t change much aside from the fatal error becoming a straight up crash when launching.

[urban breach]

I’d ask his computer like..
Specs if that’s the word, but I don’t know what the Isle’s requirements are

[nimble lantern]

Uhh

the fact that it keeps flashing like this is kind of hurting my eyes

[winter python]

Try adjusting DLSS

[nimble lantern]

Thanks it works ! :D

[celest gulch]

wtf

[lavish abyss]

decided to change my DLSS settings a bit

it was not a good idea

[mental garden]

The Isle isn't starting, an error occurs that there is a problem with the code or something. I tried reinstalling it or changing the version. Only Legacy works properly. Easy Anty Cheat is installed.

Im gonna screenshot the error

[lavish abyss]

try checking the integrity of the game files

[mental garden]

ok

It shows that everything is ok

[lavish abyss]

wierd

ill check online

[mental garden]

Translation :

verification of all 547 files was successful

Everything worked like 7 months ago but I did a
factory reset and when I downloaded The Isle again this happened

[lavish abyss]

ok

looks like you have a corrupted file

try this tutorial:

https://youtu.be/AicI90Z3i0k

[mental garden]

ok

thx

[lavish abyss]

np

[vapid depot]

@rustic crane still an issue? if so, add the Isle game / TheIsleClient-Win64-Shipping.exe to your antivirus exceptions - see this post:> #🔧-evrima-troubleshooting-🔧 message ...

[vapid depot]

@clear aurora still an issue: could try this post:> #🔧-evrima-troubleshooting-🔧 message

[plucky thunder]

btw just for most other people having this problem, mine fixed itself after about 24 hours so I guess you just have to wait 💀

[solemn wedge]

Since the last patch every player seem desynced to me and are teleporting constantly, am I the only one with this issue? And how can i fix it?

And i dont even have high ping i might add

[pseudo socket]

only get Data Aquisition failed, already deleted localappdata folder and restarted steam

[candid ginkgo]

I can't get into any server. Keeps saying data acquisition failed!

[candid ginkgo]

Same

[lavish abyss]

its the same for me

ill just wait for the next pach and hop that it will fix it

[cobalt oracle]

how to fix data aquisition failed? is the solution written somewhere?

[lavish abyss]

I also have that issue I just try to log in again and again and sometimes it works

[candid ginkgo]

I gave up and gone back to live branch. Just too many bugs in ht

[lavish abyss]

ok

[gritty tide]

anyone else suddenly getting way worse ping?

[vivid spindle]

I have the same

[last folio]

Anyone knows what "Data acquisition failed" means when I try to join server?

[mellow ginkgo]

Hello, since yesterday i have the same problem :

On any of my dinosaur on hordetesting servers EU. I uninstalled game, cleared folder, didn't do anything

[zealous rain]

Idk what this is-

[gentle herald]

i have the same issue today

[solar mountain]

Same, wont let me join. 😦

[mellow ginkgo]

I'm sad because i have a 82% chunky croc waiting to terrorize ppl 😢. The only server working for me to join is EU central - no ai

[spring badger]

my diablo got stuck in a tree and pretty much all the servers say data acqusition failed no matter how much times i try to getr it

it was 50 percent grown aswell im so annoyed

[random raptor]

if you join you might wanna try unstuck command if you still have it

[surreal oar]

Just keep trying to join

[mellow ginkgo]

Yeah i tried, after 50 atempt :l

[thorn thorn]

oh good to hear it aint just me having the data acquisition error

[surreal oar]

It worked for me

[brittle lichen]

same probleme here ^^

[mellow ginkgo]

It worked after spamming you're right !

[brittle lichen]

it worked for me too lul 😂

[pseudo socket]

extremely bad like from 20 to 160

[surreal oar]

You`re welcome

[brittle lichen]

thank you sir ❤️

[pseudo socket]

after 20x Data Aquisition failed i got on the Server and have a ping of 160 wheras i have 20 normally.

[surreal oar]

Me too its just the problem of the serwers not your internet

[pseudo socket]

i know, but tanks anyway 😉

[minor marten]

Does anyone know how to get around an /unstuck command not working?

[bronze echo]

relog

[minor marten]

I'll give it a try

[minor marten]

It worked! Thank you!!

[vast knoll]

@winged pewter

[zealous rain]

Hey how come not every name shows up when we pack up as omnis?

[slender horizon]

Is anyone else having trouble logging in for NA server 1? I reinstalled and reset the game multiple times but it keeps saying Data Acquisition failed. I have a dino there

[spring badger]

i did like 60 times and even if it works the problem is im just going to get it right after logging

[tulip wedge]

when rex comes

[keen python]

What should I do if I switch to another computer tab and my monitor may go off and knock out a driver error, closing the game and discord?

[keen python]

This has never happened before

[zealous rain]

Anyone know how to fix the group glitch?

[hardy portal]

hey is anyone else getting the thing where theres only like 5 official servers?

or is my isle just not connected atm

(nvm fixed itself)

[keen belfry]

how do i fix this? https://cdn.discordapp.com/attachments/723260797719019620/1248191060014792724/image.png?ex=666ff302&is=666ea182&hm=40000d5380051c6920ea7adce097a9c7204416e48cd83d5f1b863f18ddf54269&

[vapid depot]

have a look at these posts - might be related:> #🔧-evrima-troubleshooting-🔧 message (oodle decompression error post:> #🔧-evrima-troubleshooting-🔧 message)

and this one:> #🔧-evrima-troubleshooting-🔧 message

[hot nova]

can anyone help me? im trying to nest with someone and it's not working

i don't know if it's a bug or whatnot

[tired hull]

I’m playing Diablo and for some reason I have no preferred food and when I use scent migration zone doesn’t appear

[swift chasm]

what's wrong with first mutation?

[supple crater]

<@&505047238674874368> -198,562.114, 147,640.738, 25,727.244 - EU 5 - 2 stuck deinos please help

[slate vine]

Anyone else rubberbanding from time to time on evrima lately?

[white raptor]

time moves superfast in hordetesting, a whole day pass within less than a minute

[keen belfry]

ok thx

[urban breach]

Did you select it before you unlocked the second one?

[ebon peak]

so i can open the game, but i can't join the server my dible is on
i have tried verifying the game files, still can't join, do i need to reinstall or clear the saved file?

"Data acquisition failed"

[modern fjord]

hi i got stuck with my friend in a astone

it s like the second time we got stuck somehwere in a stone is there any possible solution to get unstucked by admin

<@&505047238674874368>

[magic crystal]

im stuck at eu3 /unstuck does not work ;/ is there support for this?

[modern fjord]

is there any hordetesting admins

[magic crystal]

i dont think so im stuck too at hordetesting

[magic crystal]

you are free?

[elfin gust]

hitbox from dible against troodon is insane

[modern fjord]

is it good or bad

[elfin gust]

bad

[modern fjord]

so troodon can beat dible

[elfin gust]

am 10m away dible does alt turn and i am dead

[modern fjord]

ohhhh ok

[wraith dew]

Why did I even update it, but it's 0.14.28.74?

????????

[drowsy quarry]

what's going on?

o-O

[wraith dew]

Do I need to reinstall the island? The update is not working.

[drowsy quarry]

what update? the hordetesting?

[wraith dew]

I want to do Diablo Keratops, do you have a separate code?

[gritty tide]

you wanna play dibble?

[wraith dew]

Can I do it only in NO Ai?

[drowsy quarry]

diablo is in the hordetesting branch

its not available for the normal evrima

to play it, right click the isle in steam > properties > beta > change to hordetesting

[gritty tide]

you can do it in any of the hordetest servers

[wraith dew]

oh ok

[gritty tide]

is there a command to kill yourself?

like unstuck?

[smoky portal]

Day and night switches too quick, for my friends it is day, for me its day and night every 15 seconds, any way to fix?

[gritty tide]

did you just log in?

cause i find that when you spawn it can shift between day and night very quickly for a while

[smoky portal]

i did relog 2 times already

[gritty tide]

well the game tries to sorta catch up with itself so just wait like 20 mins see if issue is still there

[wicked isle]

hey how does one fix the issue where you cant get into servers and only see the failed data acquisition?

[gritty tide]

no idea i usually just keep clicking until it lets me in

[smoky portal]

yep it is just annoying it starts rainign out of sudden and days are chaning like crazy

[gritty tide]

for both or just one of you?

[smoky portal]

Just me

[drowsy quarry]

yes /unstuck

[swift chasm]

ofc i did

[urban breach]

Is this after relogging in or just at random

[gritty tide]

unstuck doesnt kill me tho?

[drowsy quarry]

ah i though you wanted to know if there was an unstuck command lol

[gritty tide]

no i wanted ot know if there was a command to kill myself

or respawn

[cinder solar]

I got not first time Fatal crash, happans on south plains.

I think there`s problem with server stability, and it is caused by mobs spawning on food and just standing. Instead of cleaning, they add cause overload.

[cunning cargo]

Im having this same problem, anyone know how I can fix it? Adjusting DLSS in what way?

[umbral patio]

what happen in the game always disconnected and game crashed!!! cant fix? again you will mute me?

[elder garden]

ign Ruuuka and BettyOops on #eu1 maybe a admin can unstuck us
<@&505047238674874368> :C

[hard spruce]

<@&401466542140817419> ign Ruuuka and BettyOops on #eu1 maybe an admin can unstuck us :c

[blissful holly]

the unstuck is not working

[drowsy quarry]

try to turn dlss off

[blissful holly]

so how do i fix it?

[drowsy quarry]

it has a cooldown and cant be done near players, the unstuck command in hordetesting is way better than the current one in evrima sooo, theres no fix

[cunning cargo]

Thank you, much appreciated!

[keen cobalt]

I keep trying to load into a hordetesting server, I get in queue then I get in then just says server is full join the queue

anyone know how to fix this?

[cobalt oracle]

is it just me when i join an official server (in this case EU1) the time changes REALLY fast? like in one minute the server time will have gone from 6am to 7pm

and at the same time i cant see my preferred foods

[random raptor]

its like that for me aswell

Also, on hordetesting client i was making skins when i noticed on Hypsy eyebrow color is white and cant be changed except on pattern C is that for anyone else?

[crude kestrel]

I'm fairly certain that is your client trying to synchronize with the server time. After so long, it should finally sync and the time should act normally.
Happens to me all the time.

Also, when using the replay feature, some of my recordings don't come out right, the entire recording is just a blank screen.
Does that mean the file got corrupted? Is there a way to recover the recording?

[signal gyro]

stuck on my server how do i get help

[light sentinel]

Data acquisition failed. Never got this before. I’ve validated all files. Maybe need to re install

[elder burrow]

i'm also getting the data acquisition fail even after restarting the game, anyone know a fix. i can't join any servers

[dark obsidian]

Whenever I try to log into na1 it keeps saying data acquisition failed hordetesting?

[light sentinel]

Same situation here

[elder burrow]

i'm looking for a fix

[light sentinel]

I’ve not played the game in sometime. Just downloaded it and this is happening. I just reinstalled going to try now.

[elder burrow]

do tell if it works, looking to delete the saved folder to see if that's an issue

[light sentinel]

I just got into a server. Na1.

The delete helped me at least.

Hope it helps you all too

[dark obsidian]

I reverified files and it worked for me

[light sentinel]

I tried to re verify as well and it didn’t work for me

This bug or what ever seems odd

[elder burrow]

i too verifieed files but didn't work for me, gonna reinstall and hope it works

[light sentinel]

🦖

Happening again when changing servers

[elder burrow]

[light sentinel]

So it’s just inconsistent and manifests randomly.

Idk

Maybe I’ll just not okay horde

[elder burrow]

that's understandable

still recieving the 'Data acquisition failed' error even after reinstalling the hordetest branch

[ebon peak]

where is the tutorial to fix where the game isn't constantly in the download screen saying "game configuration unavailable"

[light sentinel]

Yea won’t work for me on horde. The one time I got into a server the ping was super high.

I’m thinking the issue is not client side

[limber basin]

Whenever I try joining an official server the day/night cycle keeps accelerating and I have to keep turning on my night vision on and off so I can see properly. Anybody know how to fix this?

[elder burrow]

i've done all i can think of to try and fix this error but i can't think of much else, reinstall and file verification did not work. i just wanted to play spicy potato

[light sentinel]

Yeeep 🕷️

[elder burrow]

i have yet to experience it but sounds like a bug that's out of your control

like the fast moving clouds we occasionally get

[limber basin]

oh I see

[clear aurora]

Still need help with this. Their game has a fatal error every time they launch it and try to join a server. Reinstalled everything (game and drivers), deleted config file, nothing has worked. Help!

[rocky ferry]

HOW DO I FIX DATA ACQUSISTION

[uneven phoenix]

-322,960.607, 241,358.71, 38,992.208 i have done /unstuck and nothing is happening

had to die to leave that spot /unstuck did not work at all in that small area

[prisma shuttle]

So is checking integrity of game files "clearing the config" or is their other steps?

[dark obsidian]

Bodies are not popping up on my scent?

[kind narwhal]

I can't play evrima for this

What I can do?

[harsh moat]

idk if this is the right chat to ask this in but im wondering if they fixed the crahses that happened when you play or see the herrera in the game

[drowsy quarry]

whats your gpu?

[hollow bluff]

How can I check that?

[drowsy quarry]

open the app task manager > performance > click gpu and tell me its name

[hollow bluff]

Intel(R) UHD Graphics

Is that ok.?

[drowsy quarry]

if you only have that one you wont be able to play the game :(

thats an integrated gpu, and the isle requires a dedicated one that can run directx 12 (12_1)

[hollow bluff]

Oh ok I’ll just get a new computer at some point

Ty tho

[drowsy quarry]

All good ^^

[tame wigeon]

my game keeps getting fatal error everytime i open it, ive already cleared config, how can i fix this? imon the hordetesting branch

[granite pebble]

I keep experiencing terrible fps drops every 30 seconds or so on both hordetesting and evrima, sometimes while turning, sometimes while my character is running etc. Gets worse when there's other players nearby. The game is in an unplayable state. I can run the isle at 90 FPS w/ high settings

[mighty flame]

hello, i'm having trouble starting the game

the initializing/ loading game screen appears but after some seconds it closes

[reef matrix]

yeah nothing but Fatal errors game unplayable for hordetesting and envirma it seems at the moment can't even make a dino.

[harsh moat]

my friend has this error when she tries to open up evrima and we dont know how to fix it or whats causing it can anyone help

[grizzled drift]

How do you fix the made in heaven bug? (Time going way too fast)

[potent olive]

whenever i try to join theres an error i tried to fix it but it says there was an error with one file so i re-installed evrima but there is an error with re-installing

[bronze echo]

What’s your gpu

[harsh moat]

its an intel/irus gpu

[bronze echo]

Your anti virus is probably seeing it as a virus, unblock it

[harsh moat]

i have never seen one like hers before

this is the gpu

[bronze echo]

It can’t run the game

[harsh moat]

ok thanks

[potent olive]

its a disk write error

i have an anti-virus but it lets me play the game

WOWW it showed me an error and when i restarted my pc it dosent

[rich talon]

he llo everyone... its just me or servers are waaaaaaaaaaay too laged? like... it takes me like 4 to 5 trys to log in to a server... i get data adquisition failed all the time and once inside the game its very very laged... my ping is normal and other games runs normal

[vale widget]

How do you fix the fatal error

[potent olive]

well my friend got stuck inside a rock

what should eh do

*he

[stiff glade]

What is with this "Data Acquisition Failed" message and how do I fix this???

Been stuck trying to log in after a fatal error for about 10 minutes now!!!

Third time that I have restarted the game and I still can't get in! What is this game???!!!

[thin oracle]

"Data Acquisition Failed" needs to be fixed.... ive refreshed 3x and even exited game fully and did verify game files

still doing it

[stiff glade]

This is exactly what I was complaining about not long ago lol. Doubt it will be fixed, at least any time soon haha

[thin oracle]

yea I saw your post lol

its pretty bad rn

[keen python]

What should I do if I switch to another computer tab and my monitor may go off and knock out a driver error, closing the game and discord?

This has never happened before

[stiff glade]

My friends and I all just got audio glitches, which usually indicates a fatal error, and we were in the middle of the fight for our lives against a pack of omni's who lost and then gathered a bunch of cera's to help them coz they were salty lol. They lost that one too haha

But luckily we all managed to log before we got the fatal errors and we all survived!!

[modern fjord]

Are there any Admins on hordetestinf

[stiff glade]

HA!! Good luck getting official server admins to do anything haha

[hallow verge]

is this the right server for help if im stuck?

[earnest kindle]

I had the same problem, just update Windows via Update

[odd nebula]

It wouldn't work here, the integrated GPU wouldn't support the game anyway.

[slow sonnet]

someone know how to fix the data acquisition failed problem?

[odd nebula]

Just keep trying to join.

[slow sonnet]

it work ^^ but the server are so bad for now 😮 got like 200 ping

[odd nebula]

Yep, ping is pretty bad, I'm waiting for a new patch before playing horde test again ^^'

[slow sonnet]

go back to Evrima then

[empty plover]

im stuck in a rock how do i get out?

[stiff glade]

/.unstuck without the .

[queen crescent]

omg ty so much

[proper stump]

why does that happen

[grim gorge]

i was flying as a raptor where do i go with it?(bug)

[vital glade]

Hordetesting is down?

[vapid depot]

na1 public just restarted so maybe same for horde?

[red garnet]

Why does omnis in south plains just teleport around everywhere on hordetesting

I'm not even lagging and the ping is around 100

[pastel wharf]

Hey guys, is there any known fix for this please? bat. file of EAC doesnt do anything.

[rancid willow]

bro why in hordetest
day life cycle is 30 seconds

[twin rapids]

since the last update is the game realy laggy for me and my friends. Ppl teleporting like hell and you cant fight. Is it just we or other too? Because at the moment i feel more frustation then fun. even with the realy nice mutations and the dibble

[shadow monolith]

eu horde test servers are laggy, some improvement to the weekend but still difficult to play.

[wide wharf]

Do you know how you fixed this?

[modern fjord]

that works

[frigid lake]

hello so i really have no idea where to go im playing in the hordtesting and its saying "data acquisition failed" and i have really no idea what it mean

[dense elm]

Same here, when i try to join any server it says "data acquisition failed"

[hallow fjord]

same here. no idea why

my game crashed so i couldnt safely log out. now it says unknown

[spiral saddle]

just try a few times. Worked for me

[hallow fjord]

right as you said it i got in haha. thanks for the tip though!

[spiral saddle]

what is going on with the time btw? It´s running full speed lol

[velvet bear]

How to fix my daytime lasting 1 min

[red garnet]

Why is hordetesting BROKEN

[potent olive]

i resseted my computer i said it

[modern fjord]

is it possible t oget unstucked somehow

[hallow fjord]

my audio keeps bugging and then it crashes the game eventually

[modern fjord]

i did /unstuck

pls

[grim gorge]

u cant

[modern fjord]

so many admins online but no one helping i did /unstuck nothing happened like 5 minutes

[kind narwhal]

@drowsy quarry The only information i can find was this: AMD Ryzen 5 3500U (8 CPUs) Does this info works?

[drowsy quarry]

you can open the app called task manager and go to performance tab

[hazy perch]

I'm playing on hordtesting with a team of 8 ppl and we get the FATAL ERROR every 10 mins
and not only me the whole team

[drowsy quarry]

theres all your pc specs there

[hollow timber]

is random vomit a thing rn?

[kind narwhal]

I did what you told me and it opened an application with the same name, now where can I check the CPU?

[drowsy quarry]

its the GPU

[drowsy quarry]

click on GPU and tell me its name

huhh no

could you show me the task manager youre talking about

i dont see it?

well, press shift + ctrl + esc

it should open the right app

[kind narwhal]

Ok give me a sec pls

Looks like I found it

[drowsy quarry]

give me the name of your gpu

if theres 2, give both

down there, gpu

scroll down and let me see the info

[kind narwhal]

Ok ok sorry if I look a little dumb with this but this is my first time having technical problems with a game 👉👈

[drowsy quarry]

all good

[kind narwhal]

Is this the right info?

[drowsy quarry]

yee but the info i needed is covered

[kind narwhal]

Ok give me a sec

This is the correct?

[drowsy quarry]

alright we have a problem

[kind narwhal]

Which one? 😦

[drowsy quarry]

Integrated GPUs (like yours) cannot run Evrima

but, i know there's one AMD GPU that somehow can run it, i just dont remember the exact name.
I see your GPU drivers are from 2019, and we are in 2024

so, you can try to update them, but im pretty sure vega graphics lost support some time ago

[kind narwhal]

So then, lemme see if I understand, I can only play evrima only if I update my PC?

But that is not 100% certain

[drowsy quarry]

yep, since your gpu is old and integrated

evrima requires a dedicated gpu to run

dedicated ones are physical components of your pc, like the RX 6600 (if youre familiar with AMD)

or the RTX and GTX from nvidia

[kind narwhal]

Oh okay thanks for the help

[drowsy quarry]

all good

[kind narwhal]

Have a great day

[drowsy quarry]

you too ^^

[weak birch]

I keep getting "Data Aquisition Failed" it for NA 4 test branch, what do i do?

[still sage]

same, but on NA3

[wheat narwhal]

same for me but all NA servers

[prisma shuttle]

i keep seeing official admins mention something about clearing config whenever you encounter a problem. Can anyone help explain what this is and how it is done?

[weak birch]

it seems like its only an NA problem, i can get into EU

[wheat narwhal]

same. at this point I'm just giving up until the servers reset in 25 minutes

[drowsy quarry]

How to delete CONFIG folder

• close your game
• press windows + r
• search %localappdata%
• find The Isle > Saved > DELETE Config
• do not write anything, just search it by eye!
  all your settings will become default, including the automatic alt bite

[weak birch]

will this get rid of saved skins?

[drowsy quarry]

nope

[weak birch]

#🔧-evrima-troubleshooting-🔧 message

[weak birch]

I did this, and NA servers are still telling me "Data Aquisition Failed"

[ruby zephyr]

yeah im getting the "Data Aquisition Failed" as well

cleared the config and nothing changed

still wont let me join

[vale widget]

hey I keep getting "data aquisition failed" even after reinstalling the game

[ruby zephyr]

well at least i know it isnt just me

[drowsy quarry]

everyone is getting it so i don't think the error is with the players 🤷

[vale widget]

thanks

[prisma shuttle]

thank you very much!

[drowsy quarry]

all good

[candid scarab]

fatal error bug seems very much related to sounds

[twin mulch]

Can someone help me get unstuck?

[bronze echo]

Keep on joining till it works

[slate valley]

audio bug and 30second day/night

NA 3

[reef matrix]

Anyone else getting constant fatal errors use to play the game all the time with no problems, now nothing, unplayable, nothing but fatal errors, once it loads dino creator BAM Fatal Error, or somehow I get into game with one of my other dinos oh look grass BAM Fatal error and freezes/locks??, for hordetesting or envirma like wtf happened. Either get fatal error or Data acquisition failed with server. I have done everything possible to fix as well lol

[slate valley]

why are dinos teleporting...

https://tenor.com/view/goku-cell-dbz-dragon-ball-z-fighting-gif-26459521

how it feels^

even with low ping on NA 3

[exotic mist]

whenever i try to play evrima it says that the dx12 is not supported i know i need the dx11 but i dont know how to change it

[drowsy quarry]

what's your GPU?

and dx11 is not supported by evrima

[exotic mist]

i used to be able to play evrima i just dont know what happened

[drowsy quarry]

evrima changed engines, and engine requires a dedicated GPU to run correctly

you can run it, your GPU is compatible. But it's been 4 years since you last updated it so please do so

that's why you're getting the error

[exotic mist]

dang okay lol how do i update it

[drowsy quarry]

if you have the Nvidia app just run it and click drivers

I strongly recommend to download it, to keep your GPU always updated

[exotic mist]

Nvidia control panel?

[drowsy quarry]

nope

either GeForce experience or the new "Nvidia app"

you can download them on Google

[exotic mist]

alright thank you

[drowsy quarry]

no problem

[vapid depot]

@icesocks - maybe add the Isle game / TheIsleClient-Win64-Shipping.exe to your antivirus exceptions - see this post:> #🔧-evrima-troubleshooting-🔧 message ...
(nb. after adding exception to your antivirus for the isle you may need to delete the 'The Isle' game folder from where it is installed (right click on the isle in steam - properties - installed files - browse to find the location where the game is installed which will open as a File Explorer window in the background in the taskbar) and then maybe restart your pc/laptop then back into windows and run steam again and see if it successfully downloads the game again and runs ok)

nb. pinned message about installing easy anti-cheat: #🔧-evrima-troubleshooting-🔧 message

• also could try reinstalling easy anti-cheat - see this post:> #🔧-evrima-troubleshooting-🔧 message

[next bluff]

alr

[zealous moth]

https://www.youtube.com/watch?v=AERvZcwLNwk&t=140s

[serene warren]

I need help please 🙏

[frail swallow]

stuck cant get out hordetesting EU1 -22,398.234, -100,426.231, 53,538.473

[vague heart]

Try to use the /unstuck command.

[frail swallow]

how do i use that

[vague heart]

Type "/unstuck" in the chat.

[frail swallow]

thank you so much

[vague heart]

You're welcome 👍

[vapid depot]

@serene warren add the Isle game / TheIsleClient-Win64-Shipping.exe to your antivirus exceptions - see this post:> #🔧-evrima-troubleshooting-🔧 message

[indigo dune]

Can someone tell me why my game might freeze for no reason and only the sound in the background will work? When the game freezes, there's nothing else I can do.

[round solar]

dleeting the config did not work. what else can i try?

[umbral patio]

always got kick please fix it

[magic notch]

Fix servers

[hazy perch]

in hordtesting we have a problem with the hornedmelons not spawning on the swamp

[harsh marsh]

i have the same thing

ß

?

[vague heart]

Either changing or turning off the DLSS options should fix this issue.

[harsh marsh]

and this?

[vague heart]

This is a common issue at the moment, afaik there's no fix for it.

[harsh marsh]

uff

[vague heart]

The only thing you can do is restart and try again, it should work at some point.

[harsh marsh]

ok i try

so i can rejoin but the picture thing is still there

[spring badger]

use an autoclicker and spam till u get in a game took me a few tries

i have a problem where night and day go really fast and i have no idea how to fix it

[velvet bear]

Why I dont have preffered food in card?

[brittle token]

when i try to join a server this shows up

[spring badger]

either that or time moving rlly quick happens to me aswell

[jagged maple]

bug

relog

[indigo dune]

The problem is solved. If your game fatal freezes (random) and there is nothing you can do except turn it off using the task Manager, you just need to delete the folder with the saves.
AppData -> Local -> delete "TheIsle" folder. The game will create this folder itself after you launch it.

[hybrid hill]

hi, i just joining because i having troubles with this error, someone can help me plis????

[sly glacier]

crash i playd 15 mins and crash again wtf is this

[high stump]

anyone know how i can get unstuck from rocks? coordinates: 237,545.714, -177,915.27, 23,433.345

[ebon zinc]

finally after so long

my pc doesn't freeze when i try to join a server

i am finally back

😄

[vague heart]

Use the "/unstuck" command via the ingame chat.

[frozen spoke]

Game was fine yesterday/earlier today... now it has a download failure (failed to verify files, after it failed to load up, I unistalled and reinstalled). Clicking resume does nothing:

[slate valley]

delete directory files within steam folder. idk maybe could do the trick

[frozen spoke]

How do I do that?

[slate valley]

c:/programfiles/steam/steamapps/ <--- should be the isle folder within there. on the drive that steam is installed on

after deleting, restart steam and maybe it will work

[winter python]

It'll be in Steam/steamapps/common

Then delete The Isle

You'll be able to reinstall the game and it may fix the issue

[frozen spoke]

Am I searching for this on within my pc files or in steam?

[winter python]

In your pc, though you can find it in steam by right clicking The Isle in your library, then hover over Manage and click Browse local files

[frozen spoke]

scratch that... found it

[frozen spoke]

I presume I will of lost all the dinos I had?

[winter python]

No, dinos are saved on the server

[frozen spoke]

Awesome, reinstalling 🤞

[frozen spoke]

It didn't work... still got the same problem; "disk write error"

[slate valley]

is ur disk full?

[frozen spoke]

nope

[slate valley]

no issue updating/reinstalling any other game?

[frozen spoke]

I have 38GB of free space... The Isle should not be bigger than that?

[frozen spoke]

Finding out now.

[frozen spoke]

No issue updating Helldivers 2...

[wide wharf]

same problem for me @frozen spoke

[high spire]

So, my laptop can definitely handle TI, and all that. I max 35-60 frames, but for some reason, any time I get even remotely close to water, I dramatically lose frames, like 17-20. I'm not sure how to fix it, but I've had this happen before, and I've fixed it, so does anyone else have that problem? Any solutions? I miss playing beipi 😭

[frozen spoke]

Would be nice if the tech support actually gave us some feedback on this issue

I am getting nowhere with this

[deft spear]

I grabbed it

[prisma onyx]

how do you get unstuck? I cant open chat or anything (im on ervima)

[high spire]

Nvm, I fixed it, just had to change my actual resolution <3

[dark obsidian]

Never had this problem before

[slate valley]

run steam as admin and see if that fixes it

[primal niche]

same

[wheat grove]

gotten the same

[patent sapphire]

+1

[slate valley]

game broken

[drowsy quarry]

tuesday maintance for steam

[patent sapphire]

Thank you! I totally forgot about that.

[dark obsidian]

Do you know when maintenance will be over?

[drowsy quarry]

usually its quick, like 20min

[indigo lily]

anyone know how to fix this?

[mellow ginkgo]

Game is broken for me too

[indigo lily]

I've restarted pc/steam/verified files

[narrow orbit]

Steam maintenance

[indigo lily]

oh, it's maint..

true.

[granite tapir]

I've got same error tried all the fixes I could find online nothing works 😦

[brazen lily]

Anyone know why my game is saying that I have The Isle running already?

I just bought this stupid game and it wont let me in

[safe acorn]

i have the same problem ! pls help ._.

[frozen spoke]

This fixed it, but I jumped through so many hoops to get to that point and in the end googling it helped me. Really thought here was a better shot than Google.

[heavy folio]

hi, new to the isle. currently struggling to find a server in the server browser and i'm wondering what steps i can take to get in?
I've followed online guides about verifying file integrity, checking virus blocks and firewalls allow the isle, and downloaded the evrima public branch beta. is there a guide or some advice for how to enter? i'd love to play as soon as possible and its annoying that i cant figure it out

[brazen lily]

SOS please send hep

help*

[safe acorn]

someone said steam maintenance.... cant get in the game too cuz: steam subsystem failure

[heavy folio]

so there's nothing i can do but wait?

[safe acorn]

idk but i guess xD more people than just me have the same problem at this time

[heavy folio]

fair enough, thank you

[brazen lily]

this actually worked lol

IM IN

[errant badger]

anyone know why when i download HT, my game crashes at the main menu?

[distant pine]

Game is stuck at scanning servers (hordetesting), tried with 2 different wifi connections but it still doesnt work :/

Is it a me problem or is it a general one happening right now

[winter python]

#evrima-eu message

[errant badger]

i changed to HT but my game crashes everyutime in the man menu, any idea why?

it started happening after the HT update like last week

i played HT fine before that

[winter python]

Not sure, it might be worth verifying the game files and deleting the config, but that's basically the "turn it off and back on" of fixes so I can't guarantee it'll work

[errant badger]

ok

how do i verify?

[winter python]

Right click the game in your steam library, click Properties, click installed files, click verify integrity

[errant badger]

and which do i do first?

[winter python]

Doesn't matter, they affect different files

[errant badger]

ok ty

[errant badger]

how do i delete config?

[winter python]

1. If running The Isle, exit the game.
2. Press the Windows key
3. Type %localappdata% then press Enter.
4. Find "TheIsle" folder. Open it.
5. Open the "Saved" folder.
6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
7. Restart the game. The issues should be fixed.

You can also delete the whole "Saved" folder, or just delete "TheIsle", but then your saved skin presets will be wiped too

If you only delete Config, your controls and graphics are reset, but you keep your skin presets

[errant badger]

ok ty

im trying it now

not sure why but it started happening after the update

i think maybe steam didnt update it yet? but idk how tho cause it doesnt gimem the option to update it

oh wow, it works now ty

nvm....

[errant badger]

i got as far as connecting to a server and then it crashed

[winter python]

Did it say anything specific or just "Fatal error"?

[errant badger]

the usual fatal error msg

[winter python]

Hmm

Maybe try lowering the graphics settings in the main menu? Though this could be caused by anything, I'm throwing stuff at the wall rn

I'd try starting with 3D resolution, textures, and the screen resolution

[errant badger]

how do u update on HT?

cause in steam it just says play

no option to update

[winter python]

You should be able to force an update by verifying the files, what game version is in the bottom right of the main menu?

[errant badger]

ill check

[winter python]

Yea you're not missing any updates

[errant badger]

0.15.94

idk then

before the update i was playing it

the one from last week i think

have u seen anyone else have this issue?

@winter python

[winter python]

Not so far, no

[thin oracle]

Lowering the graphics settings to anything lower than epic turns the game fugly, jagged and the environment indiscernible in this video game

[errant badger]

not really

this is on low, ultraperformance. looks pretty good

[errant badger]

btw if u find a solution feel free to ping me or dm me, cant play HT :/

[thin oracle]

I had amd fidelity on ultra performance, it bugs out and sets itself to quality on its own.

And I'm telling u anything under epic looked horrendous and pixelated

[thin oracle]

That looks great

[errant badger]

im using nvidia, maybe thats why

[thin oracle]

Yes 100%

Amd is ass!

Never buy

[errant badger]

what gpu do u have?

[thin oracle]

7760 i think

8gb vram

[errant badger]

damn

[thin oracle]

Was supposed to be fast

[errant badger]

that sounds pretty good

[thin oracle]

But it's not!!

Poor engine

Most games are DESIGNED for nvidia cards

They don't work well with amd ones

Went for a "cheaper" option, $200ish on sale

Poor performance visually

[errant badger]

damn i was gonna buy the rx6600 too

[thin oracle]

And fidelity sucks balls cuz it doesn't work well or at all

[errant badger]

luckily got the 3060ti

[thin oracle]

Yes

12gb?

[errant badger]

ye

[thin oracle]

I want that one

Thank God u did

Dodged a bullet

[errant badger]

😅

[thin oracle]

Really

Man

[errant badger]

ye the game looks pretty good even on low with it

[thin oracle]

It's frustrating to learm from experience

Also!!
Amd cards EAT ELECTRICITY

And in a few months or years it costed waaaay more than the Nvidia one

[errant badger]

does ur fps go down alot when u use higher settings?

[thin oracle]

Dependa

Depends

On the isle

If I spawn south plains with loads of bodies

Today it was like 12-14 lowest

[errant badger]

damn

[thin oracle]

But I have bottleneck with my cpu

Not so much a gpu issue

[errant badger]

whats ur cpu

[thin oracle]

It's related

I7 7th gen

I believe

Old.

[errant badger]

oh yea thats probably why

[thin oracle]

Motherboard's eve worse

Hr1100 something

[errant badger]

i was told to get b550

[thin oracle]

Im buying new pc

I 5 14th gen

Nvidia 12gb

Ddr5 32gb

[errant badger]

i have ryzen 5500

[thin oracle]

Monster motherboard

[errant badger]

cpu

[thin oracle]

That's good I think

Newer ones ye?

[errant badger]

ye its good budget

[thin oracle]

Budget?

It's neq or not

Gen

[errant badger]

idk

[thin oracle]

Anyways today experienced fatal error first time

But having cpu issues with other games as well

Conan

Soulmask

Etc etc

Bottleneck

[errant badger]

mybe u can just replace the parts? no need new pc

[thin oracle]

Nah, need replace most parts, pretty much all

Motherboard is smallest one on market in terms of sizes

I need nvme drives

Not kingstone ssds...

I want ddr5 ram speed

I need better motherboard for that

CPU is the weakest link

Bottlenecking because of it

Card is best part of it

But it's piece of dung amd

Might be a bit cheaper but eats 60-70% more electricity and in 1-3 months based on how much u play u it will cost u even more on the electricity bill

Everything over a year is just horrendous how much ur paying through electricicity bills

If u have amd card

https://tenor.com/view/rage-fat-gif-26338017

https://tenor.com/view/tissue-roll-hangging-suicide-funny-gif-22276377

[fleet olive]

Is there any reason why I cant smell the migration as my teno or am I bugged?

Also my times of day are moving really fast

[lyric moth]

same here, the devs r pretty bad at doing things, i literally died to a deino without even seeing it bc of the lag caused by the bugs the devs arent fixing smh

[blissful holly]

game crashing

please fix it

it sucks and gets people killed

[lyric moth]

game crashing is so real bruh this doesnt happen in evrima.

[civic tulip]

hi

im stuck in SA 1

i already used the command /unstuck but it is not working

@winter python

[warm wasp]

Hi

evrima - EVRIMA Public Branch I click this.

And this happened

Please help

[thin oracle]

@winter python Could I get unstuck? the command didnt work?

[winter python]

Check the pinned messages in the official server channels

[winter python]

What GPU do you have?

[inner zephyr]

seriously is nobody having the fatal error problem?

[astral storm]

im also getting this all of a sudden

[astral storm]

ive opened nvidia geforce for the first time in forever updated that and then updated/downloaded game ready driver and now it has launched

[thin oracle]

I get it pretty much once a day, and more rarely multiple times a day.

[wispy terrace]

I just noticed if u dont get first mutation when 2nd unlock u cant get it anymore

[celest pagoda]

ive had an issue which happened a few months ago i waited for update and now finally decided to try and play again but i keep getting the same issue, what keeps happing is game freezes and then never unfreezes untill it is manually closed

ive tried updating my pc, verifying game integrity, updating graphics drivers, uninstalling and reinstalling pretty much a handfull of everything but it still is having the same issue

it never happens whilst im menu but it only happens whislt im in a server after about 5 mins of playing or less

sometimes i cant even get into servers because everytime i do i just instantly freeze and crash again

no error code or nothin either

[inner zephyr]

is there any way to fix it? or does it go away after constantly opening it?

[thin oracle]

I haven't found a way to fix it but I have been able to save my dinosaurs. When the error message pops up, I just click on the game screen and I can still move my dinosaur. I take it somewhere safe and go to sleep by pressing H. The game closes itself and the error message once the count down reaches zero. My dinos don't die if I do this. But if I click the "ok" on the error message they do.

[tardy plinth]

When I play Evirima there is a forever loading screen

[spring badger]

rn the game is borderline unplayable with dinoaurs tping everywhere.i got pounced by a herrera and died 5 seconds later

[fringe edge]

I've restarted my computer and game over ten times and I still get the data acquisition failed and when I do get in NOTHING works

I got in the game, everything settled, and then I crashed the moment I tried to eat

[tawdry plover]

I can't open my game. it says that Easy AntiCheat is not installed.

Shouldn't that be installed with the game?

[vague heart]

It should, try this for a fix. #🔧-evrima-troubleshooting-🔧 message

[tawdry plover]

That worked, thank you!

[cinder violet]

Always make cpu beefiest part of pc

[forest crow]

I don't see my HP what to do

[vague heart]

The heart which used to tell you your exact health isn't a thing anymore, only a visual indicator by either how bloody your screen is, or the ECG in your character stats.

[forest crow]

so now the heart is gone

[hard lintel]

Hi, I keep having the game freeze randomly when I play, cant play more than 10 minutes before it happens, there doesnt seem to be any reason for it either. It freezes and never unfreezes, and while its frozen, my screen is locked on the game, I cant open any other app. The only solution I have is restarting the computer. Is there any fixes?

[buoyant slate]

Anyone having issues with server time passing REALLY quickly as well?

[raw depot]

how do i enter a server always get the 'data acquisition failed'

[indigo dune]

I have the same problem. I really hope that the developers will fix this, because I really want to play and the game is working fine, but these freezes.... It's very sad. : (

[ashen crescent]

Just keep trying to connect, it worked for me

[hard lintel]

I fixed it by updating to the latest drivers for my graphics card...hopefully this works for you

[thorny salmon]

Anyone know why every time I go to load into the isle it restarts my pc? Game ran fine after I uninstalled and reinstalled it, changed the settings to medium and it just restarts my pc the moment I go to start it

[thin oracle]

haha

[thin oracle]

I waited 5 in que twice, what is going on??

[limber basin]

You need a better GPU

and CPU

if u wnat

want

[thin oracle]

Dove into water as ptera and disconnected from server

[spring badger]

is it just me or is diablos hitbox absalutley atrociuos?

[dark obsidian]

Keep getting audio bugs

[wheat thorn]

Im having an issue where I try to load a server and the in game screan is split in 2, 1 side above the clouds, the other is all black

any ideas?

[granite light]

<@&505047238674874368> im not doing all the extra stuff on the bug report forum so here you go
this happened when i tried to pounce on someone. camera is disjoined from my raptor and wont go back. tried to rejoin the server after safe logging and it won't let me reconnect

[winter python]

Official server admins do not process bug reports

[granite light]

guess its not getting reported then

[austere void]

Rocks not having proper collision is becoming more of a problem. Food disappearing into them is one thing, but the unstuck command will teleport you from bad to worse, it put me inside a rock. Happy to wait the 90 minutes in game to try it again, but if rocks counted as ground for collision checks it would likely address both issues.

[obtuse sleet]

can someone tell me how to clear my steam cache? hoping it will fix that day and night speed bug

[obsidian ether]

is deino not supposed to be able to break open corpses with the tapping e three times thing, or is that a bug? whenever i do it it just puts me in this death roll animation that keeps going even when i move around

[dense halo]

I'm having this same issue. It's forever scanning all frequences and it's not loading up a sever despite multiple game restarts

[winter python]

If you're on the hordetesting branch, an update was just released

[dense halo]

Oooo. Thank you for the information! ❤️ I'll go ahead and update now

[novel wigeon]

Anyone else hav connection issues with the Hordetest server?

[thorny anvil]

my friend spawned as dible even though she grew to full grown dilo??? before the update and reset?

[obtuse epoch]

any reason i cant see any servers in evrima only horde test

[torn topaz]

Servers are not popping up for anyone once you leave a server

[obtuse epoch]

https://tenor.com/view/oh-lucky-me-dan-levy-david-david-rose-schitts-creek-gif-20763395

[torn topaz]

Q~Q

[wise panther]

I am every time I try to play my herra I crash 2 minutes in and now im stuck on an infinite "scanning all frequincies screen" even after resetting my pc

[wise panther]

so not just me?

[wintry socket]

no

[torn topaz]

yup, but theyre all back up just now!

[wintry socket]

fr?

[fair chasm]

bro i been having my screen freeze everytime im in the main menu and i get fatal error

[torn topaz]

yesss

[wise panther]

thank god man though I was gonna have to do hours of youtube searches since im bad with computers lol

[torn topaz]

try lowering your graphics in-game

[wise panther]

I get it legit 2-5 mins after joining a server

[torn topaz]

same -~-

[fair chasm]

ill try

[wise panther]

not for me... still stuck on the screen..

[torn topaz]

dang, Q~Q

[umbral patio]

why we can't see the EU1 SERVER?!?

[tropic locust]

Havent played the game in a while and im trying to start it up, does anyone know what this means?

[novel dragon]

were eu 2 in evrima public branch

[pseudo geyser]

why are these pictures so blurred?

[strong panther]

EU1 cant find, can it be restarted? multiple people are unable to find server

[south moon]

how i can get out here ? /unstuck dont work ....

[strong panther]

it works for me

/unstuck

[edgy wagon]

is there no NA 1 in hordetest now ?

[south moon]

@strong pantheri use is /unstuck and dont work.... idk.. im thrist to dead soon

[strong panther]

damn

[umbral patio]

other server is gone?!?

[tropic locust]

Can i please have some help why does it say this.

[clear shadow]

is EU 2 back up?

[strong panther]

whats happening with servers i still cant find EU1

[vague heart]

#evrima-eu message

[winter python]

Try verifying your game files

[tropic locust]

only took me an hour and a half but i managed to fix it

[deft spear]

Nothing, absolutely nothing. What to eat? Photosynthesis probably

[spring badger]

the game is unplayable for me with dinos randomly teleporting does anoyne have a solution for this?

[past gulch]

Ok, so it might be user error, but I’m trying to use dibble, I place him on sparring mode but I can’t attack. I don’t use the little squares or anything. Can someone let me know if it’s just the key bindings that I have messed up

[clear sparrow]

When I select a server with a dino I have grown, and it's still shows up on the options, when I click it, the game wants me to make a new dino?

[late sierra]

does anybody else have an issue with the saved dino skins after you select a dino from the selection? i had a few skins saved for various dinos but after the latest update they have all vanished AND i can't save new skins. 😦 i've tried uninstalling the game to reinstall it but nothing. no help with verifying the game files either.
idk who to turn to with this problem either. any suggestions? 🙏

[amber spindle]

Na 3 and Na5 are not showing on the server list Evirma

[opal vine]

is anyone else having high ping? before they added the new servers to the list my ping would always be 40-60. now its always 120+ spikes to 200 and ive done nothing different with my setup or internet at all. anyone know why this is happening?

[rose wraith]

Same. Ping was normally about 20 on this server now its hovering around 150

[bronze echo]

HT?

[fickle raven]

?

[lucid kelp]

somehow cant find the servers, yday works good and now just cant

the official servers ofc

in the open beta with the diabble

[winter python]

They are restarting

[lucid kelp]

oh, what a timing join when they restarting, ty! xD

[blissful holly]

hacker crocs in EU1 west

I hit him like 20 times never died but somehow killed me

and this is in hordetesting

[winter python]

Check the pins in #evrima-eu to see how to report hackers

[blissful holly]

mk

[plain python]

When I try to get into evirma it says this can anyone help?

[winter python]

What GPU do you have?

[plain python]

How do I check

[winter python]

Open Task Manager, then click Performance, then click GPU. Its name will be in the top right of the window

[plain python]

Ima take a pic

It says dis

[winter python]

That's an integrated GPU, it can't run the game, sorry

[plain python]

Oh ok

So if I wanted to play I'd have to use a different pc

what gpu do i need

[winter python]

Anything that can run dx12 at Feature Level 12_1 or higher

Most modern GPUs will work

[plain python]

ok ty!

how do i find it is level 12 or higher

[winter python]

Usually it'll be listed in the specs and features, but I generally search for it on techpowerup.com, makes it easy to find

[plain python]

ok

i have a question

[drowsy quarry]

what is it?

[plain python]

is it true that legacy is getting deleted

[drowsy quarry]

not so sure at this point, but legacy won't receive any updates

evrima will become the main branch soon enough

[plain python]

ok

[honest blade]

Hi, i need help, i am stuck 😦

[static orbit]

i lost my dino? but it's showing it's safe ?

[drowsy quarry]

try /unstuck

[bronze echo]

go back in and out and bug report it

[waxen siren]

My deino have no diet preferences now, the page is completely blank and I can't get a diet anymore. Only me or? EU Hordetesting btw

[nimble mauve]

Does anyone know how to solve this permanently?

[bronze echo]

delete config or turn off dlss

[light temple]

I've had the same bug on a cera a long time ago, you can only fix it by dying

[light temple]

just get back in, you should have it

[static orbit]

I did, it still shows I don’t have the Dino

I’m just regrowing another one

[serene ocean]

trying to place a nest after destroying my old one, but now its not letting me. Is there a delay between making nests? it says I'm paired still so that's not the issue

[light temple]

aight

[light temple]

just re-pair

and it should work

[waxen siren]

Oh... great. Thanks for the info.

[light temple]

no problem

[serene ocean]

tried, it didn't work

[light temple]

lmao

[light temple]

relog, maybe?

[serene ocean]

tried that too XD

[west cargo]

Anyone else has it on hordetesting that the time moves forward really quickly?

[light temple]

[light temple]

had that on the current branch, relogging fixed it for me

[west cargo]

For me sadly not.

[light temple]

well then uhhh

close the game and re-open it

[west cargo]

Tried that to. Even deleting The Isle folder or verifiying data files doesn't fix it.

[tight goblet]

i cant open the game is just saying anti cheat not installed

i have redownloaded it and restartet pc

[light temple]

if you open the game files you should look for the anti.cheat and open it

[stone socket]

log back in, it'll refresh it

[waxen siren]

Yeah I noticed, thanks!

[stone socket]

so, my dino says its still there, and safe, but when I log in, its not there??/

[thin oracle]

Is this where you get admins help for getting unstuck? the command isn't working

<@&505047238674874368> sorry for the ping but im not finding any pins related to getting unstuck

[flat isle]

does anyone know how to fix the shadow issue on unreal 5?, makes everything grainy

[outer nymph]

im having a hard time finding my server i was playing on recently anyone know how to fix it? its na east 4 if anyone can tell me if they see it

[fiery scarab]

Pins with those instructions are in #evrima-na and other server region chats for in-game chat/help

[harsh atlas]

HT NA1 West, A specific place on the map, whenever I'm playing-
First 10 mins, ping grows from 90 to 140+
20 mins, excessive lag, teleporting dinos
30 mins, Extreme sound desync, I will hear a fight between my hera and another dino 2 minutes after it happened (no exaggeration on that time)
35 mins, Fatal Error message.

Is this just a Hoardtesting thing, or am I experiencing something different? I have like 20 playtime hours this week and the pattern above is consistent through all of that time I've played so far. I have cleared the files regularly.

[eternal pivot]

First delete your Config file.. then in settings... Set Shadows to Epic, Set Shadow Smoothing to Epic, Set 3D resolution to 100

[boreal rivet]

do we know what causes this?..

[fair chasm]

HOW DO I FIX FAST DAY NIGHT CYCLE

[fallen stag]

when i change my graphic settings they dont save even after restarting my game

does anyone know how i can fix this

[flat isle]

ty

[eternal pivot]

DLSS, turn it off in settings for now, or just delete your config file

[eternal pivot]

Delete the Config file, this will reset everything

1. If running The Isle, exit the game.
2. Open File Explorer.
3. Click the address bar at the top.
4. Type %localappdata% then press Enter.
5. Find "TheIsle" folder. Open it.
6. Open the "Saved" folder.
7. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults, may also improve performance
8. Start the game.

[wet talon]

Hey guys, does anyone know why my friend and I are experiencing so many desync issues on the public branch? It's somewhat new and has been happening for around 2 weeks. Is this somehow related to the horde test?
What I mean by desync issues is that we both see other dinos teleporting in different directions while just running around.

[stone socket]

yeah, same here, been experiencing that too, as well as lots of fatal errors when everything seems to be running fine

[celest pagoda]

i keep having issues of when im in servers the game freezes then just doesnt recover, no error code

cant even get 5 mins of playtime before it crashes

and it says even in task manager its still responding

[vapid depot]

@celest pagoda have a look at this post:> #🔧-evrima-troubleshooting-🔧 message

[wheat vapor]

the game tell me i dont install anticheat but i play dead by daylight that use anticheat aswell . i dont get why that game go , and the isle not , i try to unistal and instal but isnt work can anybody help?

[winter python]

#🔧-evrima-troubleshooting-🔧 message

[fallen stag]

thank you so much

i was waiting for someone to help me with this for so long

[plush lantern]

Any fix for the infinite "scanning all frequencies" issue on horde test? Just downloaded the new patch and while my friend saw the servers immediately, I cannot no matter what I've tried

[dusky granite]

How come when I click my left mouse button it zooms in on my Dino and I can’t unzoom it

[marsh solstice]

Is there a trick to get thrashing to work? LMB + side-to-side mouse with smaller prey takes me an average of like 30 seconds to a minute to trigger the thrashing animation for the organs to fall out....

[abstract hearth]

Guys I relogged 3 or 4 times already and my menu still shows no preffered foods and I cant see mig zone.. + Day and night keep switching and I keep seeing teleporting dinos around me ._.

[abstract hearth]

Off topic but I love ur wallpaper

[rustic fern]

Anyone know how to get textures to properly render? Any dino including mine along with muddy terrain/rocks are just blurry, extremely low res and never render.

All of my settings are on high, this has recurred consistently for a week now. I've restarted the game, changed my settings around from low to high, verified integrity of game files, not sure what else to do.

[obtuse sleet]

anyway to help with fatal errors?

[wicked hollow]

any1 know whats wrong with na1 cant connect

[bronze echo]

relog

[thin oracle]

i keep fatal erroring in the queue?

[prisma thunder]

hi i dont see TSR,FSR or DLSS settings anymore since may update. any reason?

[drowsy quarry]

whats your gpu?

[prisma thunder]

gtx 1070 at least tsr or fsr should be possible

[drowsy quarry]

for now FSR is for AMD

and tsr is not available

[prisma thunder]

oh ok thx so its cause of my gpu ?

[drowsy quarry]

yup

[prisma thunder]

thx 🙂

[drowsy quarry]

dlss is for RTX so it will appear once you get one, sadly

[prisma thunder]

maybe soon thank you

[drowsy quarry]

np

[clear aurora]

Anyone having issues with hordetest branch giving a fatal error when you’re on the main menu or server list (including waiting in queue) for too long? This has been happening to my friend all week and it’s very frustrating for them!

[frail swallow]

help mellon stuck to my beppi and wont drop it hordtestinng eu1

[urban breach]

Relogging is the best solution to that

[frail swallow]

thank you will try

[eternal pivot]

FSR and TSR can be used with the GTX 1070, but it hasn't been made available for the GTX cards for some reason in this build, was in the past, because my old system had that exact same card and I used both those up-scalers for increased performance, hopefully it comes back again for older cards

[eternal pivot]

Maybe delete the Config file just to reset everything fresh

[thin oracle]

how do i fix my fatal errors? i only started fatal erroring today and it happens while im in the main menu/queues

[scenic grail]

HT? Multiple people have posted about this, so I doubt it's a you issue that you can fix

[light lance]

not fix for sound crash ?

[next turret]

can anyone tell me why i cant bite with the hererra i only swing my arms

[light lance]

active mantial alt atack

Manual

in gamplay option

[scenic grail]

It swings its arms when it bites

[covert sedge]

can i get unstuck user is ea$y on server NA 3 west

[stone night]

i did all of the steps to fix the anti cheat and still doesnt work

[eternal pivot]

Type /unstuck in chat

[coarse coral]

hey guys can someone please tell me why cant i adjust the 3d resolution in my game

it is set on 50 and i cant do nothing about it

[remote fable]

When I play to evrima the water and eat it doesn't show that I sniff with the Dino these a bug

[eternal pivot]

Delete your Config file, and see if that helps, it resets everything

[eternal pivot]

HOLD 'Q' it allows you to scent further

[coarse coral]

where do i find it?

[remote fable]

okay thank you for the advice

[eternal pivot]

1. If running The Isle, exit the game.
2. Open File Explorer.
3. Click the address bar at the top.
4. Type %localappdata% then press Enter.
5. Find "TheIsle" folder. Open it.
6. Open the "Saved" folder.
7. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults, may also improve performance
8. Start the game.

[coarse coral]

thanks bro

ill let u know if it fixes it

[white raptor]

a quick question about mutations. When it says "animal" instead of, for example, "target" does that include other dinos or AI?

[shrewd nest]

is there a fix for the day and night change bug it switches from day too night within secounds and wont stop doing that

[inner wolf]

yes i got it too. This game is just poorly made. Rejoining and restarting my pc didnt help at all. You gotta wait for it to stop automatically

[shrewd nest]

ya i waited it out it is now fixed thanks

[lavish abyss]

I cant see servers anymore, every time I try to load the server list this happens

[river girder]

its the same for me right now ;-;

it just took a long while with few refreshings! it seems to be okay now

[dreamy aspen]

I did the split thing in which you could have a copied version of theisle which opened Legacy and another path for Evrima ever since Evrima was released. I recently got Admin on a server on Evrima and noticed the admin control pannel was unaccessible and could not even be seen in the settings. I have uninstalled the Legacy copy, uninstalled and reinstalled Evrima and still cannot view the setting at all

[lyric ocean]

Hello. While trying to join EU servers on Hordetesting I'm getting kicked with message "Data Acquisition Failed" anyone knows how to fix that?..

[jagged bison]

why is the game always crashing after like 5-10 minutes when playing pteranodon? on the other dinos i also get the fatal error sometimes, but ptera is unplayable like this :c

[drowsy quarry]

each time you change betas you need to do this

How to delete CONFIG folder

• close your game
• press windows + r
• search %localappdata%
• find The Isle > Saved > DELETE Config
• do not write anything, just search it by eye!
  all your settings will become default, including the automatic alt bite

[dreamy aspen]

Fixed! Thank you for the help, had been stuck with this problem for a while

[wet talon]

Hey, can we talk about how sometimes it feels like time is sped up in the game?

[harsh atlas]

I think they're doing that intentionally, at least in Hoardtesting. To see how the day/night affects the mutation stats at their highest

[harsh atlas]

just keep trying to join. Should work after the 2nd or 3rd try

[oak crest]

whats wrong with na 3 hordetest; the day and night cycle is zooming, and theres no active zones i still hear and see players so im not fatal'd but im starving and confused

[pure galleon]

Hey I get a perpetual "connecting" screen when I try to join NA4, but none of the other NAs...does that have a fix?

[pastel moth]

How to fix hordetest teleporting problem? When i attack something players teleporting

[hollow harbor]

Hey, does anyone here know if theres a pinned message or link to fixing constant game crashes on launch, typically due to a "Could not decompress shader group with Oodle" errors?

[spice ermine]

Everything was fine playing on HC for days 20+ hours and suddenly it's turned into a problem.

First I lost sound in game, but other things made sounds as new things happened. Thought it was weird.

Then I got my first fatal error. Okay 20+ hours and finally a fatal error, not too bad. No big deal right?

Restarted game, attempted to connect to NA 4 again. "Anti-cheat integrity" error, disconnected. Whew. Okay maybe there's a problem.

Validated files. Nothing wrnog there okay.

Restart again, attempt to reconnect to NA 4. Queued. Okay that's fine.

Got through the queue, got an error saying the server was full and to wait in the queue.

😡 Posting here in the queue, again. Oh look, connecting! Uhh it's just stuck on connecting...

Is there something I can do to fix this? Like a cache clear or something?

[flat sphinx]

hello can someone help me please everytime i try to boot up evirma a message saying "DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument."

[drowsy quarry]

whats your gpu?

[ruby surge]

For some reason my day night cycle is bugged on one server, just NA 5 EST, it is really really fast, the day cycles in like 5 mins.

Same w/ night, like its super sped up.

I thought it was a server bug but it is still happening 2 days later.

[flat sphinx]

gtx 1650

[drowsy quarry]

you need to update it via the nvidia app or by the official website

that error means your drivers are not updated ^^

[flat sphinx]

i wan kiss you on the mouth it works! Thank you sm

[drowsy quarry]

no problem!

[fair chasm]

is everyone else getting qued up ?

[quasi thorn]

no nightvision opetion in settings

[drowsy quarry]

How to delete CONFIG folder

• close your game
• press windows + r
• search %localappdata%
• find The Isle > Saved > DELETE Config
• do not write anything, just search it by eye!
  all your settings will become default, including the automatic alt bite

[lucid kelp]

when will fix the audio bug?

[raw wyvern]

im getting only fatal error now after server restart at the finding servers screen

nvm i did intergrety check ( all allright) and now it seems good again

[violet ice]

Idk if this is really smt to troubleshoot but my game looks strangely grainy graphics wise, any idea what that might be caused by and how to solve it?

[edgy wagon]

any one know how to fix diets not showing up already restarted game and verifyed files

[hollow flower]

does anyone know how to fix this eror: DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument.

[pliant kayak]

How to fix teleporting problem ? Hordetest? Players getting teleporting

[safe hearth]

This problem is boring.

[rustic canyon]

i uninstall and reinstall but no

[eternal pivot]

Whats your GPU?

[rich skiff]

im also getting the directx 12 error

ive already tried updating the driver and everything

is my computer just too bad for the game?

[pseudo wing]

how to fix these dumb sound problems where everything just stops working and then you get the fatal error and have to come back in again

it needs to get fixed

[bronze echo]

What is your gpu

[rich skiff]

geforce gtx 960m

very good i know

[bronze echo]

Can’t run the game

[grim gulch]

game keeps crashing with fatal error. has started happening a few days ago