#🔧-evrima-troubleshooting-🔧

1 messages · Page 154 of 1

left ice
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i perfer hold and idk why but it activating on press screws me up

drowsy quarry
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you can hold sprint too

left ice
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what age does dilo start dealing venom?

drowsy quarry
left ice
drowsy quarry
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last time i checked was 40 o-o

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and it wasnt a long time ago, maybe 2 months

left ice
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lol only one way to find out

wicked frost
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heya hope this is the right channel. i installed the isle 2 days ago and opten in hordetesting beta, i launch the game and there is no servers at all, just keeps scanning

drowsy quarry
left ice
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i ate smth bad and got the may vomit thing then it went away and then it came back and i vomited for no explicit reason this normal?

dusty mauve
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so i have five babies

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two of which don't have visible nameplates and are no longer in the group, any ideas?

elder bone
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Quick question. Is there a way to get unstuck on horde test? I lagged and fell down a rock hole and can’t get back out

thin oracle
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ah ty

elder bone
gaunt turret
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does anyone else have day night cycle flying by

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both me and my friend have it on hordetesting

serene comet
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what is it?

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on eu 2 hordetest

minor socket
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I'm trying to log in for about 15 minutes
I've already restarted my pc, but it didn't help

boreal dagger
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Just got the game, no servers are being diplayed and I don't have a refresh option, is there something I'm doing wrong?

deep kayak
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When I hold e it doesnt work?

winter python
winter python
# deep kayak When I hold e it doesnt work?

If you are experiencing issues with your controls (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.

  1. If running The Isle, exit the game.
  2. Press the Windows key
  3. Type %localappdata% then press Enter.
  4. Find "TheIsle" folder. Open it.
  5. Open the "Saved" folder.
  6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
  7. Restart the game. The issues should be fixed.
deep kayak
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Also it keeps saying server is full join server queue or something when it goes to load in

deep kayak
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Why does it keep doing this to me 5 times now

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I quit and reloaded twice

oblique wing
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Hey I have really low FPS and almost like, stop motion animation/choppy FPS when some dinos move (mostly dibbles) but ONLY in Hordetesting. Totally fine, 60+ FPS in normal branch. Any way to fix this?

solemn wedge
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Also my omni started ascending after a pouce on dibble. Another pounce fixed it, but i was levitating for good 3 minutes

true mantle
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anyone know how repair this trouble?

white raptor
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This hordetesting is incredible unstable. Most of my playtime consist on waiting for over 100+ people in queue because once you've reached first in line you'll get disconnected. Once you're finally in-game it will not last long before your in-game sound bugs, you'll get a fatal error, or in worst case crash your whole computer completely which forces it to restart. That's why I never dare to have important work on my computer while playing this game, due to the risk of it getting deleted. It's not an issue from my part as I'm well over the qualification for the specs and everything's up-to-date.

karmic tapir
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how to fix audio bug that leads to fatal error..

misty valve
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any ideas how to fix this graphics glitch? it keeps flashing to this and back to normal, makes the game unplayable

idle bronze
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anybody know how to contact a official server admin that would be great

drowsy quarry
serene comet
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chill

lavish gazelle
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good morning yall :>
so, my boyfriend is having a issue... when he tries to connect to the servers, he stays at the ''connecting'' screen for a long time and then the game disconnect him. Also, the game take a loooong time to open, can anyone help?

serene comet
lavish gazelle
serene comet
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nope

lavish gazelle
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oh :/ okay, thank you!

serene comet
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np

drowsy quarry
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by deleting every file of the isle in %localappdata% and also deleting the files in steam "browse files"

then verifying your game 2x

elder bone
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I don’t get it. I’m still stuck in that hole and /unstuck doesn’t work.. I can walk a bit so the game might think I’m not stuck…. I guess I have to die and regrow

rustic dune
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Is there anything I can do about this?

drowsy quarry
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perhaps you are near someone

lavish gazelle
severe kayak
stuck harbor
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i'm trying to install the hordetest branch but the install stops and gives me "game configuration unavailable", could someone help? 😭 (also, is diablo only available on the hordetest rn? thanks in advance!)

urban breach
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Not sure how to help with the first issue..
But the question I can answer! For now dibble is only available on the hordetesting

stuck harbor
reef mountain
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my dinosaur is stuck in a rock, could any administrator help me? I already tried the "unstuck" command but it didn't work

elder bone
zenith nacelle
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Where I can report bugs?
5,595.984, -250,507.134, 32,955.438
I borned near the tree but in reality I am stuck in the tree. My friend cannot killed me as he attacks "the tree"

zenith nacelle
wise hearth
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same problem

stuck harbor
cyan swift
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why is my screen flickering in and out of looking like this?

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help!

cyan swift
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oh shiet thanks bro

noble inlet
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why i dont see my prefered food and the time day is vey fast

hazy perch
lavish gazelle
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how can i fix this

ember gate
# lavish gazelle how can i fix this

For anyone else with this issue, go to the game directory

"C:\Program Files (x86)\Steam\steamapps\common\The Isle"

there is a file called InstallAntiCheat.bat, just run it and try running the game again.

shadow monolith
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this bug is painful. Waited in a queue three times today now for effectively a servers worth of people to disconnect :) I have raised several reports for this one. Hopefully it gets sorted soon.

gloomy star
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Does anyone know how to fix is problem??

drowsy quarry
gloomy star
steep kestrel
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There is a screen problem happening and I don't know why. I can only get rid of it by restarting the game and relogging onto the hordetest server.

gloomy star
brittle turtle
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frog

devout juniper
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Is herrera killswitched? Doesn't have an option to play as one

ivory ibex
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I still think that there is not enough food in the game, in the Cretaceous era food was very abundant. ITS SO BORING!

coral orchid
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Can somone help me i cant change my Effect and Materials. After the restart they still dont change.

silk knoll
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"disconnected from queue" message when #1 in queue? do i need to reinstall?
--in hordetesting

silk knoll
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I was able to get in no problem on 2nd attempt

rugged thistle
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how do i fix this glowing points around the trees , it downgrades a lot the beauty of the game

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u can apreciate them here

steep shuttle
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is there any way to get an admin? we just had a speed hacker who killed me on eu3

urban forum
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my game crashes on startup

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fatal error

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i've reinstalled

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restarted pc

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any fix?

fervent glacier
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I keep on crashing. i've reinstalled the game twice and have turned down the graffics. I checked my internet connection as well. Nothing has worked. any ideas?

vapid depot
cunning quarry
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How would we get our dino unstuck from a rock???

placid path
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launching the game shows a black main menu with nothing on it find button in black menu opens server list shows no servers up. looks for server for min or so then fatel error

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why

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i have restarted and verified and reinstalled

past void
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I have a coconut stuck on my head.

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Sorry, <@&933486433342222376> I have a coconut stuck on my head.

placid path
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i dont know what else to do i have reinstalled the game and everything nothing will fix this bug (steam is online)

weary ferry
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guys everytime my friend tries to get on evrima he gets this

winter python
weary ferry
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local files as in installed right?

winter python
weary ferry
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so he did it but it still says the same thign

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nvm i found it

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we re-installed anticheat from the files

hazy grotto
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does anyone else have the glitch where time is moving extremely fast in the horde testing servers? my brothers in game time is going by like an hour every 5-6 seconds

lilac sun
# urban forum my game crashes on startup

try this
Open “Steam”

Right Click The Isle

Select Properties > Installed Files > Browse

Delete everything inside of The Isle’s folder.

Then
Press Windows key.

Type "Run" to launch Run program.

Type in "%localappdata% and click 'Ok'.

Search for TheIsle folder.

Delete the TheIsle folder once it has been located.

and then verify the integrity files twice

ember gate
tough light
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anyone else getting extreme rubber-banding? I have good internet and verified this on other games. It seems like it's just the isle?

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Playing on official servers in my region

fresh bramble
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help, i can't join server

eternal pivot
# tough light anyone else getting extreme rubber-banding? I have good internet and verified th...

Update the GPU Driver and Windows OS to their respective latest versions

Then Delete your Config file:

  1. If running The Isle, exit the game.

  2. Open File Explorer.

  3. Click the address bar at the top.

  4. Type %localappdata% then press Enter.

  5. Find "TheIsle" folder. Open it.

  6. Open the "Saved" folder.

  7. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults, may also improve performance

  8. Start the game.

Note: There is a bug that wont allow some settings to stick, Tip: Hit 'Apply' in Settings Before Every play session, it could give you higher FPS

tough light
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Game driver updated and config files deleted, I've unfortunately had this issue for a bit now

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I uninstalled the game and deleted all the files from my computer, I consistantly have 20 ping

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The rubber banding is making the game unplayable

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However I see others that don't seem to have this issue

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I don't believe it to be internet related

blazing turret
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servus wollte mal fragen ob mir wer weiter helfen kann ?

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und zwar habe ich ein evrima server aber ich kann da keinen dino mehr auswählen jedes mal wenn ich auf ein evrima server gehe bin ich unter der map und kann nur die admin befehle machen aber slay geht nicht heal geht nicht und ich habe keinen dino auswahl ?

blazing turret
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Hello, I wanted to ask if anyone can help me. I have an Evrima server but I can no longer select a dino. Every time I go to an Evrima server, I am under the map and can only use the admin commands but slay doesn't work, heal doesn't work and I can't select a dino?

Ps my English isn't that good but I'll try to work with Google Translate and thank you in advance for taking the time to help me with the problem.

radiant totem
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Anyone know a fix to this?

marsh crypt
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Why are there so many fatal errors, ive died way too many times because of it! is there a fix?

red garnet
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This has been going on for days I can't join any server with a que at all

urban forum
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just keep trying

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it will work

burnt imp
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how to i push my friend with diabloceratops

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anyone can help me?

covert ice
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can anyone help me i can't copy the locations on character tab in game next to the nest locations. i can't copy them for the coordinates for the map. can you fix that?

vague heart
covert ice
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is that why its not working?

vague heart
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Can you not see them at all or just not copy them?

covert ice
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this is what i keep getting. the numbers won't show up at all. i tried reinstalling my game but it did nothing. idk why its doing this

vague heart
covert ice
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ok

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which setting its gamplay right?

misty zephyr
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Why don't I see any servers in the search engine?

vapid hill
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Dont know if this is the correct place but, I have been trying for the past 2 hours to fix this issue and i have tried multiple different fixes even the fix that is offered here and i did it, but i keep getting the same problem. So does anyone know how to fix it?

teal storm
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weird vomit sickness bug after logging back in from server restart

drowsy quarry
drowsy quarry
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there's a very stupid fix that might work if you haven't tried already

vapid hill
# drowsy quarry what have you tried until now?

I have tried verifying my gaming files probably 20 times, troubleshooting, uninstalling the game, making it administrator first, making sure the isle is optimized, restarting my laptop, deleting and verifying it so steam refixes it and doing a ton of different things that worked or other people in the steam help thingy.

drowsy quarry
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??

vapid hill
drowsy quarry
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all good XD

sour cove
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any fixes for this?

foggy nymph
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HOW TO FIX FATAL ERRORS ???

drowsy quarry
edgy umbra
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Extreme rubber banding is killing this game for me. My dino is rubber banding once per 5 seconds, with a 50-60 ping. I don't have issues with other games. I have updated my OS, GPU drivers, modem firmware, deleted config and verified game files, restarted both my modem and PC, uninstalled and reinstalled the game..

thin oracle
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problem with food when you pick up a piece of meat or fish, a bug may occur after which this piece sticks and does not come off and you can’t do anything with it, neither eat it nor throw it away

restive sigil
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Do you guys have a command to get out of a bug in the stone?

vernal tapir
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TFW unstuck doesn't work 😢

restive sigil
restive sigil
vernal tapir
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I basically have had to wait until I grew too big to fit into the stuck spots to escape them each time.

restive sigil
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oxi

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strange

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It worked for me, I used it the first time and it gave a waiting message, I logged out and logged back in and used the command again and it worked

gloomy sun
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Quick question… when are they gonna fix the time so it’s not stuck at 936am ?

pseudo talon
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getting these artifacts when looking up but its not constant just shows up occasionally, any fix?

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actually not only when looking up doesnt matter where im looking

winter python
junior tulip
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Can some help me

winter python
junior tulip
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I cant move

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i can open the menu and see my mouse but i cant move when i close out of it

winter python
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If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.

  1. If running The Isle, exit the game.
  2. Press the Windows key
  3. Type %localappdata% then press Enter.
  4. Find "TheIsle" folder. Open it.
  5. Open the "Saved" folder.
  6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
  7. Restart the game. The issues should be fixed.
junior tulip
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Thank you so much it worked

elfin wharf
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anyone else having a glitch where the day/night cycles through really fast?

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if so do you know how to fix it lol

ember gate
elfin wharf
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it did after around 10ish mins lol

dark obsidian
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I have a bug where as a raptor in na1 I have no preferred foods so nothing is on my diet and when I smell I dont smell diet

odd spade
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hi i need help

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i am glitched in the map

ember gate
odd spade
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i did

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it didnt work

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my friend was able to grab me and pull me out of the glitch

sinful hull
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Anyone got an idea why it’s like this?

harsh torrent
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the official servers do not appear

trail palm
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what do yall suppose the issue is that is causing my female dibble to not be able to place nests or lay eggs, it happened to the other female dibble in my pack as well even though we nested in the same area yesterday

harsh torrent
ember gate
red bloom
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Anyone know why all the water flickers and flashes ? Didn’t have this issue until last update

coarse brook
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what do i do if im stuck in rocks

astral spear
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How do I report people talking inflamatory language and is changing their names to other people in-game?

young arrow
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Anyone know why one would be repeatedly kicked out of official servers that are nowhere near full?

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getting kicked as soon as one joins a group??

ember gate
young arrow
vapid depot
thin oracle
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anyone got any idea how to fix this

young arrow
vapid depot
# thin oracle anyone got any idea how to fix this

what is actually the cpu and gpu you have? and the graphics driver version your windows is using? graphics driver may need updating if your hardware is sufficient to run isle evrima

  • to check what graphics card/gpu is identified/installed in your pc/laptop and windows:

run dxdiag.exe from the windows start/search ... there will be a display tab for each graphics card/gpu installed in your pc/laptop - select a display tab ... on the right hand side look for where it says feature levels ... check if it supports 12_1, 12_0 (minimum) and not just 11_1, 11_0, 10_1, 10_0, 9_3, 9_2, 9_1, 9_0 etc ... you can also see what graphics driver version/date you are running just above it.

or

right click taskbar - task manager - click performance tab - scroll down on the left side to GPU - how many GPU's listed? click on GPU 0 and you can see the driver version/date/directx version/maximum directx level supported ... same for GPU 1 if you have more than one graphics adapter / gpu - eg. a discrete/dedicated graphics card and an onboard integrated graphics chip

woeful harbor
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I need help am stuck on eu 5 and unstuck is not working <@&505047238674874368>

vague heart
woeful harbor
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oh

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okey

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sorry

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then where i need to type it?

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bc there is no support channel

vague heart
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You use the official server channels, check the pins there for instructions.

frozen oracle
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died to a waterfall glitch, I was pulled into the slit and dehydrated, pleas fix these buggy waterfalls!!!!

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-198,559.123, 147,642.887, 25,802.891 this is the location of this absolute death trap

random dune
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Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000044

0x00007ff660e5a66e TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6645d6a25 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff661c5993c TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6639366c1 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff66346731c TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6632f56ee TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff663a37a75 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff663a3f78c TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff663a3f80a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff663a4085c TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff663a49154 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6663e3772 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff8a1357344 KERNEL32.DLL!UnknownFunction []
any help with this

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something about data aquisition

stone coral
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Hey im not sure if its the exact server for it but can anyone tell me how i can repair evrime/hordetest? Everytime i join a server i get instand freeze&crash after few minutes and if i dont crash instantle it happens after around 5 mins of playing

random dune
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then i get fatal error

thin oracle
random dune
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I wasn’t hacking lol I had a power cut whilst in a middle of a fight with a carno and haven’t been able to join the server ever since can join other ones tho @thin oracle

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literally this

brisk parrot
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10 seconds after i join a server i get kicked, help

umbral patio
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the F

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DC and die what a waste of F time,...

vapid depot
vestal sparrow
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is the day cycle in official server not work?

devout cipher
sleek anvil
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I can tell u that the hordetesting servers are lagging balls rn

vapid depot
# devout cipher help

that can happen if you crashed and your dino is still logged in server and you try to log back in within the 5 min timeout

south robin
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if my dino is stuck wht i can do?

vapid depot
# south robin if my dino is stuck wht i can do?

@south robin you can type /unstuck in the in game chat might work or you can tag the @ official server admin role in the official server channel for the official server you are stuck in and mention your in game name and hopefully someone is available to help

nb. if the /unstuck doesn't work it could be because other players are close by ... you can also try logging out while your dino is still alive and logging back in later and the /unstuck command might work the next time

south robin
thin oracle
vapid depot
brisk cloak
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whole server got the game froze at the same time wth happened

vapid depot
stone coral
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does anyone know why my internet in the isle is so bad? i have pretty good internet over all but when i join the isle it becomes like 3x worse

shadow monolith
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think its server side. having same issue.

icy coral
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The Mango stucks in my throat. I thought this buck is not existing anymore?

zenith lynx
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I'm super bugged on some rocks and I don't know what to do

vapid depot
# zenith lynx I'm super bugged on some rocks and I don't know what to do

you can type /unstuck in the in game chat might work or you can tag the @ official server admin role in the official server channel for the official server you are stuck in and mention your in game name and hopefully someone is available to help

nb. if the /unstuck doesn't work it could be because other players are close by ... you can also try logging out while your dino is still alive and logging back in later and the /unstuck command might work the next time

zenith lynx
dark lark
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can anyone help me with the "Easy Anti cheat is not installed" please

vapid depot
copper vector
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do we have any fixes for fatal error besides updating graphics driver and updating windows?

final dune
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how do you fix the time bug? whole cycle goes by in like 2 minutes. I’m on na1

drowsy cape
onyx goblet
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I spawned in as a herra but i cant climb. I used right click no icon, holding right click doesnt let me climb

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<@&505047238674874368>

drowsy cape
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try relogging

onyx goblet
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ok

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So I just got to number 1 on the queue and it kicked me as it said servers full. Is my game corrupted?

drowsy cape
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thats a normal bug unfortunately

onyx goblet
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Ah okay then ill wait once more

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Im in and still unable to climb

onyx goblet
drowsy cape
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idk then

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try respawning

onyx goblet
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Okay so my clmb button is mouse button 4 somehow

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solved thanks

red citrus
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is there anything i can do to up my fps? The aspect ratio is correct, all the settings are low but i still cant even break 25

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my pc isnt even horribly bad ether

ancient egret
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My friend is having a hard time getting on the Isle Evrima, she installed it and it's saying that Anti cheat is not installed. How can this be fixed?

red citrus
vague heart
#

@red citrus What are your specs?

red citrus
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nothin crazy

candid zephyr
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My game's audio is crashing and randomly, the isle would end up in a weird state where I can play the game but the audio component for the game bugs out and eventually puts a popup saying "game crashed" even though the game would be working perfectly fine despite the technical bug. Is this a documented bug or is my CPU/GPU dying or overheating in some way? I have encountered this bug many times but I don't have any faulty hardware whatsoever, I've replaced/tested all of it separately and it hasn't changed the bugginess of the audio and the audio part of the game crashing on me.

vague heart
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I think your hardware is the main reason for your bad performance. You have 4GB of dedicated VRAM, which is fairly low for modern gaming (and also why your GPU is at 100%). Have you switched branches lately? If so it's recommended to wipe your config folder to boost performance to an extent, but don't expect a magical increase in your FPS.

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I'm not certain if your GPU supports it, but if you can activate DLSS. That can lower the load on your GPU.

red citrus
vague heart
candid zephyr
vague heart
red citrus
#

oh well, guess i just cant play till they add fidelity fx support or smthn

vague heart
#

Ah yes FidelityFX is the DLSS equivelant, although I'm certain newer AMD cards can also use DLSS. I'm not so experienced with AMD cards, lol.

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Yeah sorry, either that which could help your performance or you get new hardware sometime in the future, I guess there's no other solution

little vessel
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Having an issue, logged in, was playing then everything froze, now anytime I log in it’s a black screen

steady merlin
#

Hi, I'm stuck and starving in a rock

stuck harbor
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i'm trying to install the hordetest branch but the install stops and gives me "game configuration unavailable", could someone help? 😭

red bloom
#

Anyone know why all the water flickers and a possible fix?

winter python
# red bloom Anyone know why all the water flickers and a possible fix?
  1. If running The Isle, exit the game.
  2. Press the Windows key
  3. Type %localappdata% then press Enter.
  4. Find "TheIsle" folder. Open it.
  5. Open the "Saved" folder.
  6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
  7. Restart the game. The issues should be fixed.
red bloom
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I’ll give that a try thank you

urban forum
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my friend is trying to unstuck and it says cant unstuck right now try again later

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what does that mean

native kettle
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Never seen this before, tried verifying files and it did nothing, any suggestions? (Trying to play horde testing branch)

tranquil lantern
orchid steeple
urban forum
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yea relogging fixed it

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he then did /unstuck

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and it worked

floral blaze
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getting a scanning all frequencies for ab 10 mins. i closed the game then got back on? anything i should do?

winter python
vestal matrix
#

How do I fix a fatal error when starting up the game?

real carbon
#

Can somebody tell me if I can run the game smoothly with no lag these are my spec

drowsy sorrel
#

Would this restart my progress on my Dinos?

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Cuz I ain’t about to sacrifice a handful of fg deinos, carnos, and omnis 💀

drowsy sorrel
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Nice

full wadi
#

@shadow ore did his game ever run good or is this the first time they have tried running it and it was 20fps?

shadow ore
full wadi
#

Good ran too or nah

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Ram*

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Ram plays a big role in fps im pretty sure

shadow ore
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hes got good ram

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and he updates drivers once a month

full wadi
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For now I’d say have him delete his config folder? Go into %localappdata% select the isle and click whatever folder comes up next and config should be in that said folder, delete the folder and restart the game

ivory saffron
#

Is anyone else having issues with the sky/game time changing at a rapid pace and not stopping? I've already deleted my config folder in case that would help, relaunched the game and got into the same server but it's still happening.

#

It's lagging the game quite a bit too

#

^^ this is in hordetesting if that helps

ember gate
ivory saffron
#

I waited for a whole 30mins and it didn't go away

keen gate
#

Been getting the fatal error message a lot in south plains NA 1 West, my audio cuts out then I crash

terse stone
keen gate
vapid depot
eternal pivot
ruby oar
dry badger
#

cant get this fixed . I checked my windows and all and it still happens. after that my pc crashes saying: " kernal security check failure"

vapid depot
# dry badger cant get this fixed . I checked my windows and all and it still happens. after t...

@dry badger maybe add the Isle game / TheIsleClient-Win64-Shipping.exe to your antivirus exceptions - see this post:> #🔧-evrima-troubleshooting-🔧 message

nb. pinned message about installing easy anti-cheat: #🔧-evrima-troubleshooting-🔧 message

also another post re: easy anti-cheat - see this post:> #🔧-evrima-troubleshooting-🔧 message

also this old post regarding 30004 error:> #🔧-evrima-troubleshooting-🔧 message

#

you can type /unstuck in the in game chat might work or you can tag the @ official server admin role in the official server channel for the official server you are stuck in and mention your in game name and hopefully someone is available to help

nb. if the /unstuck doesn't work it could be because other players are close by ... you can also try logging out while your dino is still alive and logging back in later and the /unstuck command might work the next time

dry badger
thin oracle
real carbon
#

Can somebody tell me if I can run the game smoothly with no lag these are my spec

#

My spec

dry badger
dry badger
thin oracle
dry badger
#

hmm weird

rough fable
#

anyone else having trouble starting the game?

dry badger
#

look at what pravda sent me

bronze echo
pastel needle
#

My second mutation came befor I picked my first one and now I can’t pick my first one anymore so I’m just stuck with one mutation ????

rancid willow
#

I get DATA ACQUISITION FAILED

bronze echo
pastel needle
gritty relic
#

how can i fix that🫣

thin oracle
vapid depot
bronze echo
gritty relic
scarlet marsh
#

Dang, so I had a really bad crash, screen froze and couldn't open other applications nor could I even force quit the isle, only way was to restart my PC but would that be a game or pc issue

#

nearly 5 years old this pc

fickle raft
#

same issue Run

#

happening every 10 min too..

hazy perch
#

When ever I'm trying to join a server I get this error what can I do ?

hazy perch
#

<@&505047238674874368> can you pls help ?

vague sedge
#

any one else having data acquisition failed when joining a server on hordettesting

#

or know how to fix it

muted terrace
#

Is it a bug where the screen is bugging out once and awhile ?

young estuary
#

Any got the fatal error issue?

thin oracle
#

i got the isle on steam and when i try to play it says (directx 12 is not supported on your system. try running without the -dx12 or -d3d12 command line argument.) what do i do?

young estuary
thin oracle
#

@winter pythonidk

winter python
# thin oracle <@267085947688976384>idk

Open Task Manager, then click Performance, then click GPU. Its name will be in the top right of that window. If you see two GPUs listed, please tell me both of them

thin oracle
winter python
winter python
steady sentinel
#

Did anyone elses performance with the game get worse with after this update?

red crater
#

Can AMD radeon tm gpu run ervima

winter python
red crater
#

Ik

#

Ok

keen rivet
#

Guys i keep crashing like i cant get back into the game, i probably had every possible error..

I've tried verifying my files

DELETEING config file

Deleting the whole saved folder

Reinstalling

Updating my drivers,

Checked my pc for updates

Nothing has worked so far and im kinda sad rn

worldly sandal
#

Anyone know why trying to install hordetest is causing me to get a disk write error? (i've tried on all of my drives)

#

I've tried verifying the files integrity and it says there is nothing wrong

fair jolt
#

im stuck

#

anyway to get help?

#

@tech support

drowsy quarry
fair jolt
#

whats up brutha! i have tried

#

im in like a hole.. i can move slightly

drowsy quarry
#

hmmm, are you in evrima or hordetesting?

fair jolt
#

envirma

drowsy quarry
#

okay, in evrima the command is a little bit bugged, your best bet is to call an admin

fair jolt
#

how

drowsy quarry
#

you can do so by going to the regional server chat youre stuck into

#

there, you @ the ROLE of admin + Ingame name + server and say youre stuck ^^

fair jolt
#

thanks

drowsy quarry
#

no problem :D

fair jolt
#

it worked.. thanks again brutha

drowsy quarry
#

all good >:D

fair jolt
#

dang.. soo it got me unstuck .. but now im stuck again in the mountain an the /unstuck isnt doing anything

#

im safe logging an going to try again

#

like inside the mag

#

map

drowsy quarry
#

as far as i know the unstuck has a heavy cooldown in evrima

#

:(

cosmic garden
#

trying to install evrima on bfs pc but i try to open the game and it says easy anti cheat not installed, ive verified files and uninstalled and reinstalled same thing

#

nvm found an old post on it ^^' ill try n see if that works

bronze echo
drowsy quarry
#

ye ik

#

but on evrima is a lot

drowsy quarry
bronze echo
drowsy quarry
#

yep

cosmic garden
drowsy quarry
#

Xd

cosmic garden
#

uihhh did it just wipe all my dinos tho? xd

#

i dont see them when i click on servers i play

indigo cypress
#

ok i know from searching there exists a sound bug that crashes your game. This happened to me a few days ago and I kind of gave up for the night. However today I try to open the game and the entire game home screen splash animations everything is absent sound. I deleted the config folder and releaunched, still no sound-- just in the isle. anyone have a way to fix that?

drowsy quarry
#

dinos are stored in the server, not in your files

cosmic garden
#

oh swag ok XD ty

drowsy quarry
indigo cypress
strange talon
#

EU1 WEST Hacker Pachy Alert

#

EU1 WEST (South Plains) Hacker Pachy ALERT !!!

coarse lion
#

I'm stuck with this screen, no servers loading

little rapids
#

Same

slate valley
#

Same

coarse lion
#

patchie?!

#

something happening..

slate valley
#

adding T rex 0_0... lol jk

#

Hope they fix this soon, was wanting to play tonight 😦

little rapids
#

Servers coming back up

slate valley
#

good, going to try to avoid being pinned by omnis xD

glacial thistle
#

whats up with this frequent crashing??

past imp
#

keep getting "server is full" after waiting in que 3 times. anyone know how to fix this? deleting saved files dont fix it

slate valley
#

^same

hazy perch
#

does anyone know any solution for this problem ?

quaint sapphire
#

hello i m stucked how can i resolve i m full of food and i can t kill my self

quaint sapphire
#

doesn t work

past imp
quaint sapphire
#

yep

quick relic
#

hi im stuck on ca#1 rn on evrima if anyone could help that would be amazing

#

/unstuck isnt working either

quick relic
#

ty

twin rapids
#

ok what can i do? to get rid of this?

eternal pivot
twin rapids
#

what of this?

twin rapids
eternal pivot
twin rapids
eternal pivot
twin rapids
eternal pivot
#

There is a bug were some settings wont stick unless you 'Apply' before you start playing, it can improve fps

#

But I would still delete the config file in your case

sharp torrent
#

when i start my game this is what it tells me

teal storm
#

this is the second time im facing this bug, permanent sickness after logging back from a server restart (i was chomped on by a cera before the restart, edit: salt is the only cure)

keen rivet
# bronze echo which errors ru getting

Everything possible, Shader errors, that close my game even before it has a chance to start up, when i would get in the game, i have all the errors of the queue, data aquisition failed, please join queue server full ( when im connecting and waited my spot ) Your game version is incompatible( while i reinstalled the game ) anit cheat error ( bc it crashed my game if i do get in and i need to reconnect ,More shader errors, if i do get into the game i also get shaders errors, or sound bugs. or like im stuck in the sky and it just stays that way .. I dont know what to do anymore

It even says i run out of video memory, while i have 64GB rams and im only using 10GB
Like how?

keen rivet
eternal pivot
#

Its not secret

keen rivet
eternal pivot
#

GPU1

keen rivet
eternal pivot
#

Ok that the same GPU I have, it a good card'

keen rivet
#

i've had no issues before like i do now, but i get error after error after error,
Drivers are updated i havethe most recent, no updates on pc either

This started after the last update on HT ( i do play on hordetest )

eternal pivot
#

You have a integrated GPU on GPU0, it may happen that this card gets used instead of you main card

keen rivet
#

this is the GPU 0

eternal pivot
#

ok delete your config file to reset everything

keen rivet
keen rivet
eternal pivot
#

have you updated the GPU Driver to its latest version?

keen rivet
eternal pivot
#

what about the latest windows update

keen rivet
#

im running out of options 😦

eternal pivot
#

You have done everything your suppose to

#

No issues with other games?

keen rivet
# eternal pivot You have done everything your suppose to

Thats what i thought , i dont understand

These are my pc specs

Setup
Inside
Kingston Fury DDR5 5600 MHz - 64 GB
Toshiba HDD X300 Performance - 10TB
BeQuiet Dark Power - 750W
MSI RTX 4070 Ventus X3
MSI Pro Z790-A Wifi
Kingston M.2 - 2 TB
i9-13900K

keen rivet
eternal pivot
#

Its a great system

keen rivet
#

im crying inside i love this game xD

eternal pivot
#

try deleting every file of the games from your drive, then reinstall

#

this game

eternal pivot
#

some files may be hidden, so you have manually find them and delete

#

goodluck

keen rivet
eternal pivot
#

do the normal uninstall first

#

but some files are always left over, find them

bronze echo
keen rivet
eternal pivot
keen rivet
eternal pivot
#

crosses fingers for you

keen rivet
eternal pivot
#

With your system is should play like a dream

keen rivet
#

Im also gonna verify my files after the instal , JUST in case

eternal pivot
#

good idea

eternal pivot
#

lol

keen rivet
#

first error

#

Could not decompress shader group with Oodle. Group Index: 228 Group IoStoreHash:cd50468d3674216204202109 Group NumShaders: 17 Shader Index: 2462 Shader In-group Index: 228 Shader Hash: 7C4C4285243212A8EC173ED6C5BD604D1537611F

#

i didn even get on the queue part

bronze echo
eternal pivot
#

Thats been happening to others, it may take a further update to fix

keen rivet
bronze echo
# keen rivet i feel stupid but here you've lost me Stands for what exactly? like to uninsta...
www.guru3d.com

Download Display Driver Uninstaller (DDU) - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files, and driver store.

eternal pivot
#

others have been having the fatal error issue, no one not even the Devs know exactly why, except it maybe related to audio

keen rivet
bronze echo
eternal pivot
#

worth a try

keen rivet
#

Thanks btw guys for being so helpful!

eternal pivot
#

your welcome, we all need help at times

keen rivet
bronze echo
keen rivet
eternal pivot
#

In that DDU is says you have windows 8.1.. strange to see that

bronze echo
bronze echo
eternal pivot
#

oh,, lol

bronze echo
keen rivet
eternal pivot
#

this is a challenging problem ;/

#

pretzel is probably the most knowledgeable person on the forum

keen rivet
#

Before using the DDU, i wanted to try it again and restarted the game, so far its not crashing again on startup ( for now ) But im getting the annoying server full please join queue ( after waiting in the queue error )

BUT at least these errors arent crashing the game so far

eternal pivot
#

hopeful 🙂

keen rivet
vague heart
#

This is just one article/instance I found of this error being described as an issue connected to your CPU.

#
Epic Developer Community Forums

My packaged game gives this error on some computers, crashes and does not start. what would be the reason? Full error in crash log; LowLevelFatalError [File:D:\build++UE5\Sync\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 385] DecompressShaderWithOodleAndExtraLogging(): Could not decompress shader group with Oodle. G...

keen rivet
vague heart
#

Try running it in compapility mode Windows 8 I suppose.

keen rivet
bronze echo
bronze echo
keen rivet
bronze echo
eternal pivot
#

the i9 and UE5, interesting

keen rivet
bronze echo
keen rivet
eternal pivot
#

well we learnt something today

keen rivet
eternal pivot
#

100%

bronze echo
keen rivet
#

i've queued 4 times on EU2 now , wait my spot i keep having server full please join queue xD

vague heart
bronze echo
keen rivet
keen rivet
vague heart
#

I'd recommend it as a last resort too. Try fiddeling with other means, just google this error and there's plenty of threads about the "Could not decompress shader group with oodle"-Error.

keen rivet
# vague heart I'd recommend it as a last resort too. Try fiddeling with other means, just goog...

yeah i got into a server , load in and imediatly get that oodle error again 😦

Fatal error: [File:C:\Users\Administrator\Desktop\Isle\UnrealEngine\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 378]
DecompressShaderWithOodleAndExtraLogging(): Could not decompress shader group with Oodle. Group Index: 943 Group IoStoreHash:86bb1adb3a86f758a8e3a609 Group NumShaders: 11 Shader Index: 9372 Shader In-group Index: 943 Shader Hash: DF97A609D51ADBBF5F5F666640755FB88DB4A6CE

Crash in runnable thread Background Worker #2

imma post it here for a compare with the last one

eternal pivot
#

make a bug report with everything you now know, so the Devs can be aware

keen rivet
eternal pivot
#

if they know the issue, they maybe able to patch it

keen rivet
thin oracle
#

pls fix s***

eternal pivot
#

Im sorry you couldn't get to play, I'll say bye for now, good luck in future

vapid depot
maiden shell
#

does anyone know any solution for this problem ?

#

i have already tried like reinstalling the game, verify the integrity of the game files, delating the Easyanticheat folder and ecc..... some admin or someone can help to fix?

thin oracle
maiden shell
#

so funny man

thin oracle
#

ik

keen rivet
# vapid depot <@811357417094512731> just adding to what the others have already posted ... h...

I appreciate ur post, however i've tried all except the bios thing..
I think its weird that after an update is 'stopped' working, my pc specs are a breeze for this game and other games have no issues..
So im not sure if im willing to make a ' at ur own risk move '

Sound Alerts
Panel Content
Setup
Inside
Kingston Fury DDR5 5600 MHz - 64 GB
Toshiba HDD X300 Performance - 10TB
BeQuiet Dark Power - 750W
MSI RTX 4070 Ventus X3
MSI Pro Z790-A Wifi
Kingston M.2 - 2 TB
i9-13900K

bronze echo
keen rivet
keen rivet
#

same issue here

wild bronze
#

Hello everyone! I would like to ask u for help. I have dramatic fps drops on hprde test brunch. After loging i have good 60- 80 frames. But after short time like 10 - 60 min I got lag, which cut my frames to 20 fps. I have actual drivers, in game temperature is 62 , so it should be ok. RAM is 16 Gb, evrima usally needs something like 11-12. I have RTX 3050 4 Gb, processor is Intel i5 12450H Alder Lake. I have not epic or high settings, but sometimes on low settings game gonna like 40 frames. I tried change my settings or delete config in local app data, reinstall the game, but unfortunately it doesn't work. I have no idea now what is problem. It is going only with evrima, in other games I have no problems with frames.

keen rivet
vapid depot
# keen rivet Ngl im kinda scared to run this option, but at this point, i dont think i have a...

@keen rivet are you running the lastest chipset drivers for your motherboard?

nb. in-place upgrade - if you want to keep your current windows but update it with the latest windows version you can manually install the latest windows 11 iso you can get from microsofts website - use rufus utility to burn the iso to an empty usb stick and then will be running the setup.exe in windows file explorer off the usb stick (directly plugged into the pc and not into a usb hub) from within windows 11 (known as an in-place upgrade) and make sure you select "keep files and folders' option when it asks so you don't lose any files and folders or apps (always ensure your data is backed up onto a separate drive/usb stick etc before installing a new windows version in case it accidentally is lost during the install)

https://www.microsoft.com/software-download/windows11

Chipset Drivers:
https://www.msi.com/Motherboard/PRO-Z790-A-WIFI/support#driver (check if this matches your motherboard?)

Direct Link: https://download.msi.com/dvr_exe/mb/intel_chipset_adl_rpl.zip

bronze echo
#

Games can be reinstalled

keen rivet
keen rivet
#

nope when i try to connect to a server it connects me , i go into the game and immidiatly this:

Fatal error: [File:C:\Users\Administrator\Desktop\Isle\UnrealEngine\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 378]
DecompressShaderWithOodleAndExtraLogging(): Could not decompress shader group with Oodle. Group Index: 959 Group IoStoreHash:6ef9438f8f7ac467e3791809 Group NumShaders: 11 Shader Index: 9539 Shader In-group Index: 959 Shader Hash: 1BFF5032C2214B89B4BDAD75F8B5CCE515839976

vapid depot
keen rivet
#

I wonder what changed tho, like after the update i could play for like 30 min before and before that i had Some errors, the typical ones. Than i got the sound bug, and now i cant, so what changed and where? Its just so weird it just ' Happened '

vapid depot
# keen rivet nope when i try to connect to a server it connects me , i go into the game and i...

did you see the older post that someone replied with that they fixed their oodle decompression errors:

#🔧-evrima-troubleshooting-🔧 message
"For anyone experiencing constant crashes and fatal errors, fixed mine temporarily by lowering my performance core ratio in BIOS settings, I also turned off xmp but that didn’t change anything by itself, not sure if that’s something you want to do for this game but it made mine go from crashing before getting in game to mostly stable w no issues except shadows tweaking a bit here and there, goodluck
Had all cores set to sync and lowered it from 55 to 43, probably too much but I didn’t feel like figuring out where the sweet spot was"

keen rivet
vapid depot
keen rivet
vapid depot
# keen rivet Ok i feel stupid now, ill look into that than. Guess i read it too hasty

to give you an idea have a look at this youtube video discussing related issue:> https://www.youtube.com/watch?v=HIubZYwBfPc

Intels i9 13th and 14th gen CPU are crashing more and more... but it may be the motherboard manufacturers fault! Watch to find out more! Falcon Northwest has done a LOT of testing and is in direct communication with Intel regarding motherboard default settings... see their post here https://twitter.com/FalconNW/status/1782850870574739615

Sponso...

▶ Play video
keen rivet
vapid depot
# keen rivet imagine buying a intel core that ** up your favorite games xD and its expensive

the isle game is running off your ssd and you did the clean graphics driver install as pretzel suggested and windows fully up to date including optional updates such as .net framework updates?

possible other things to try:

u can run a command prompt by typing cmd.exe into windows search/run box in the start menu ... but right click and run it as administrator) and then run the following one after another (hit enter after each one, very important so each is completed before doing the next command):

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

DISM.exe /online /cleanup-image /startcomponentcleanup

sfc /scannow

Restart your computer once it's done.

(nb. these commands are verifications done by windows against microsoft servers to see if you have any system file/component corruptions - can take a little while for it to complete)

reinstall ms c++ redist files - Download from the links below. I suggest you install both the x86 and x64 versions.

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

x86: https://aka.ms/vs/17/release/vc_redist.x86.exe
x64: https://aka.ms/vs/17/release/vc_redist.x64.exe

(nb. the aka.ms domain is owned by Microsoft)

Microsoft Visual C++ Redistributable latest supported downloads - another link:

https://learn.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

(nb. you may need to right click on the installation file and select Run as administrator to install successfully)

keen rivet
flat whale
#

how do i fix high ping in hordetest

vapid depot
stone coral
#

why i can't join any eu server on hordetest?

#

i either can't even find any server bc it keeps saying "searching servers.. "or i get "data (i dont remember the word) failed"

median pecan
median pecan
#

Okay! That seemed to help

keen rivet
stone coral
#

damn why do i keep crashing every 5 mins:/

vapid depot
median pecan
thin oracle
#

anyone else have a perma day night cycle on like a minute each?

cerulean stone
#

Horde test EU 2 central. Started the moment I was logged in

thin oracle
#

im on eu south 2, i think its settled now but my friend still has it

hollow quarry
#

#🔧-evrima-troubleshooting-🔧 message Having the same issue. Reinstalling didn't fix it. verifying the game files before/after deleting the EAC folder didn't fix it. Scanned my PC with CMD and Windows Defender to see if I have some malicious software that EAC recognizes as a cheating software, found nothing.

weak nest
#

You could try the following :

  1. Open up Steam, right click "The Isle", go to "Manage" then "Browse local files". This should open up an explorer window

  2. Open up the Installers folder and you should see "EasyAntiCheat_EOS_Setup.exe"

  3. Whilst holding the Shift key, right click "EasyAntiCheat_EOS_Setup.exe" and select "Copy as path"

  4. Press the Win key + R at the same time to open the Run prompt. Alternatively, open the Start Menu, search for "Run" and open the app from there

  5. Select the field next to open and press Ctrl-V to paste (or right click -> Paste)

  6. At the end of the text, enter a space and the following: "install 0367a3a8ea344f08851d76facf6f66d3". It should look like this :

#
  1. Click "Ok" and EAC will install for you. You should receive a User Account Control pop up asking to allow it to make changes to you device, if you are not running as admin. You will need to click "Yes"

Now try running the game @hollow quarry

#

It could also be EAC failing to connect to your home network which you could try to fix by resetting your winsock/dns

#
  1. Type in CMD on your windows search through your computer.
  2. Right click Command Prompt
  3. Click Run as Admin. It'll open a black weird box
  4. Type ipconfig /flushdns
  5. Hit enter
  6. Type netsh winsock reset
  7. Hit enter
  8. Reboot your computer
  9. Open up The Isle
hollow quarry
#

First solution didn't work. Attempting the second one.

#

Still facing the same issue, unfortunately.

stone coral
#

how to stop evrime from crashing?

shadow monolith
#

wait for patch fix

#

whats the error @stone coral

stone coral
#

umm im not sure my game is freezing after like 5 minutes of playing it doesn't unfreeze it just close after the freeze is done

#

so its like a crash but i have to wait really long for it do end so i just reset my pc

shadow monolith
#

try opening steam > The isle properties > Local files > Verify Game Cache

#

what gpu, cpu do you have?

stone coral
shadow monolith
#

np

stone coral
#

okay i think i found it

#

im not sure if its the thing but if it is then AMD Ryzen 5 3600 6-Core Processor

stone coral
grand ice
#

im haviing the same issue

#

lol just adult cerato cause of that

stone coral
#

yep i just crashed i hope my herrera won't die

quaint valve
#

it only happens when I turn on dlss

#

makes the game look like this, but it constantly flickers

shadow monolith
# stone coral yep i just crashed i hope my herrera won't die

Your CPU should be just enough for this engine. What about GPU? seems like you may have a deeper issue if you aren't getting a fatal error. I would have someone investigate your event viewer (if using windows) to diagnose the issue further as there may be some answers in there.

#

I keep getting the sound bug then a crash (fatal error) but this is a known issue and i'm sure they're working to fix it currently.

drowsy quarry
quaint valve
#

I fixed it by reverting to an older graphics driver

quaint valve
fluid relic
#

Yall I got a question. I am lagging out terribly anytime I play this game, with an average of 90 ping and 5-15 fps. Ive tried lowering my graphics in every way to no avail. My processor is :11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz 2.69 GHz, and ive got 8.00 GB (7.73 GB usable). Im running on an ASUS TUF F17. Is my laptop the problem? If so i can understand that

keen rivet
#

@vapid depot @bronze echo @eternal pivot
I CAN PLAY THE GAME FOR NOW - DOWNCLOCKING the pc is what fixed it .. I looked up some settings and these are the ones i did and that did the trick ,still some errors / fatals but less

i found this specifically for people with i9 13th gen intel core

stone coral
# shadow monolith Your CPU should be just enough for this engine. What about GPU? seems like you m...

hey sorry im responding to it kinda late i just saw the message, welp i think my pc is good enought to handle evrime but i dont know maybe something happened in the files of the game somehow (i had some random issues with legacy that i had to fix so maybe same thing happened for evrime) for now ill just wait for an update adding diablo to normal evrime instead of hordetest maybe it won't crash anymore

strange hinge
#

i can't finish downloading the game it gets stuck at 100% saying download failed: disk write error. has anyone experienced this with any steam game?

coral orchid
#

my the isle crashes when i try to join an horde test server

wild bronze
#

Hello everyone! I would like to ask u for help. I have dramatic fps drops on hprde test brunch. After loging i have good 60- 80 frames. But after short time like 10 - 60 min I got lag, which cut my frames to 20 fps. I have actual drivers, in game temperature is 62 , so it should be ok. RAM is 16 Gb, evrima usally needs something like 11-12. I have RTX 3050 4 Gb, processor is Intel i5 12450H Alder Lake. I have not epic or high settings, but sometimes on low settings game gonna like 40 frames. I tried change my settings or delete config in local app data, reinstall the game, but unfortunately it doesn't work. I have no idea now what is problem. It is going only with evrima, in other games I have no problems with frames.

dark obsidian
#

Im not sure where to post this? But why did this happen?

weak nest
#

tldr it's lag

dark obsidian
#

Can I fix that problem myself?

weak nest
#

if the desync is coming from you then play on a server with a better connection for you, if it's on the stego's end then no you cannot do anything about it

carmine topaz
#

Has anybody had an issue on Skin Creator where the skins are stuck and you can't change the colors anymore? I can change the underbelly for an example to pale yellow and when I select a different color, it stays the same.

pure oak
#

is anyone day/night cicle fastened af? like 1 minute

#

tried deleting saved folder but nothing

dark obsidian
#

It normally corrects itself

pure oak
#

just by playing or you mean that the devs fix it?

strange hinge
#

Does anyone know how to fix disk write error? my game stops downloading at 100% & this isn't my first time downloading i already have 60 hours

weak nest
#

is your disk full?

sinful robin
#

anyone know why fsr is not working? like for example I select quality then when I re-enter the settings it's not actually on

dark obsidian
#

On hordetesting everyone is like teleporting for me but my ping is good

#

How do I fix?

granite light
#

every server on the hordetest is unplayably laggy. everyone is flying/teleporting around. anyone know how to report it to the devs?

#

now evrima is infinitely "scanning all frequencies" anyone know why that is?

crude hawk
#

Can someone help me? This appears when I try to start the game

trail shoal
#

Can anyone help me, I have an RX 6600 + 4600g+ 16 of ram and my game is at 20-30 fps, I've done everything but nothing works

drowsy quarry
drowsy quarry
#

sometimes it bugs and get stuck at 30

dark obsidian
trail shoal
crude hawk
#

Working

drowsy quarry
strange hinge
#

does anyone know how to fix this? i've tried redownloading several times

strange hinge
#

i tried that but trying again just in case

#

back to this now, the download just fails at 100%

trail shoal
# drowsy quarry what else did you tried

I uninstalled the config folder, reformatted the computer, deleted the Unreal Engine 5.3 folder, updated all drivers, deleted and installed the game and reapplied all graphics settings

drowsy quarry
drowsy quarry
strange hinge
trail shoal
drowsy quarry
strange hinge
#

yeah i've tried pretty much everything idk, i do have a 2 terabyte SSD i can install & maybe try downloading it onto that

drowsy quarry
drowsy quarry
strange hinge
#

yeah it should be, i can run tons of other games that should be more demanding such as elden ring

drowsy quarry
#

sadly the isle cannot be compared with big companies

#

this game is a special case and it's in beta so we can expect a lot of errors, specially in optimization

strange hinge
#

i deleted TheIsle folder from %localappdata%

drowsy quarry
#

ye

#

on steam

strange hinge
#

ok hopefully it works after the reinstall ty

drowsy quarry
#

let's see o-o

unborn steppe
#

is there a reason my coordinates dont show?

winter python
unborn steppe
trail shoal
drowsy quarry
#

could you share some of your settings

strange heath
#

Evrima ate my Dibble

strange hinge
#

Steam support couldn't help either

drowsy quarry
#

reinstalling steam could be a solution :/

#

but that's a very extreme case

strange hinge
#

I might as well try

strange heath
#

i am angry. this is the 2nd time

#

cant say pi ssed

drowsy quarry
strange heath
#

how am i testing anything if i get a crash, safe log and lose my dino... i cant get it to go adult at all

#

ive been looking forward to Potato's and mutations and this is just kinda ruining it...

drowsy quarry
#

wait a bit until it stables, hordetesting updates are very frequent

strange heath
#

i mean it would be fair. and i wouldnt be as upset if i wasnt the only one

#

everyone else is fine

#

its just me. every single time

#

dont know if its possible for any admin or whoever to set my growth back to 44%?

trail shoal
drowsy quarry
drowsy quarry
#

and 1 pachy

trail shoal
drowsy quarry
#

what more

#

like lumen, render distance, 3d resolution

trail shoal
#

the rest I leave everything on epic with the lumen on, 3d resolution 100 and rander distance on epic

drowsy quarry
#

that's why you don't get fps then

#

you are pushing the game like it's running on a 4090

#

do it like this:

lumen: OFF
render distance: far
3d resolution: 50 or 47

trail shoal
#

Yes, I don't know if the game got heavier, but even before with all this in the epic I ran the game well

drowsy quarry
#

tell me if the fps gets better after you change it

trail shoal
#

ok Kouga, thanks. I have a video posted on YouTube of how I ran the game before, if you want to see it I'll send it to you

drowsy quarry
#

before I could also run evrima with 80fps, but now I barely reach 60fps

it's expected

trail shoal
#

ok, I hope that in the future we can return to our 80 fps

sick plover
#

Hey I have a croc that is stuck, ive tried the /stuck command is there another way to try and get unstuck?

winter python
sick plover
#

oh sick thanks

gloomy sun
#

is nesting broken on AU1, I tried to nest im paired and nothing i even tried biting and then hitting B I checked keybinds and its all default

past spindle
#

Hello, i have a problem with the deathroll/shaking organs out, i do everything right, i look on the ground, hold left click and shake the cam, but its just not working i tried everything, tried all mouse buttons, resetting my settings, deleting my config and switched from the main branch to Hordetest (which i think is basically a reinstall) does anyone have an idea what i am doing wrong?

marble aurora
#

How do I solve this problem? I am in the hordetest

eternal pivot
marble aurora
#

what- I don't have any cheats 🥲

marble aurora
severe temple
#

Can someone tell me how to fix this?

vapid depot
vapid depot
strange hinge
#

Ty but no reinstalling steam actually solved it

vapid depot
strange hinge
#

i've located that file but how do i add antivirus exceptions?

strange hinge
#

all of that uninstalling & redownloading must have messed w my data though, rip my full grown cerato D:

stable coral
#

Why does the day and night keep changing?

#

Is Admin doing it?

onyx goblet
#

my game is turning day and night within 30sec

hollow quarry
shadow monolith
#

The broken queue system and sound bugs leading to fatal error are rampant still today. Raised a bug report...

vapid depot
# hollow quarry This is happening to me on multiple games, I think EAC itself is having some iss...

@hollow quarry - you could check the latest isle game logs in C:\Users\username\AppData\Local\TheIsle\Saved\Logs

the last log written is called TheIsle.log as the game exits or the most recent ones called TheIsle-backup-'date'-'time'.log

have to scroll down through and look for indication of how far it gets before getting kicked back to the menu?

maybe search for words integrity check failure in the log and see if there is any indication around that spot of a possible cause

(update: nb. you can search the isle log file for the words/text : 0x2200 or Anti-Cheat integrity check failed or Anti-Cheat error or Banned or Anti-cheat client not available, using null client)

an old post while helping someone else with integrity check failed (0x2200) error a few months back:> #🔧-evrima-troubleshooting-🔧 message

do you use a vpn or proxy server app?

hollow quarry
hollow quarry
vapid depot
# hollow quarry Can't find the folder you're talking about, probably got deleted when I reinstal...

if you run the game again it will recreate the folder in appdata\local then after you get the integrity check failure go out to the latest log file and look through it

(default location: C:\Users\username\AppData\Local\TheIsle)

(default logs file location: C:\Users\username\AppData\Local\TheIsle\Saved\Logs)

1.) If running 'The Isle', exit the game.

2.) Press the windows key (or press "Windows key" + "R") to bring up search box.

3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> Local, and not in Appdata -> Roaming!).

4.) Find the 'TheIsle' folder.

5.) Go into the "TheIsle' folder and then into the 'Saved' folder and then into the "Logs' folder

6.) Open up the 'TheIsle.log'

hollow quarry
hollow quarry
vapid depot
hollow quarry
#

Before the EAC message it says LogRedpointEOSNetworkAuth: Verbose: Responding to trusted client proof request with no proof available

vapid depot
# hollow quarry Before the EAC message it says LogRedpointEOSNetworkAuth: Verbose: Responding to...

you can if you like dm me and i can look through the log file as it can contain some 'relatively' personal location info in the log to post in the main troubleshooting ...

also try add the Isle game / TheIsleClient-Win64-Shipping.exe to your antivirus exceptions - see this post:> #🔧-evrima-troubleshooting-🔧 message ...

(also could try again reinstalling easy anti-cheat - see this post:> #🔧-evrima-troubleshooting-🔧 message)

*** also noted in an earlier post someone suggested to you to run EasyAntiCheat_EOS_Setup.exe with the install 0367a3a8ea344f08851d76facf6f66d3 added to it but that is the incorrect product id for the isle:

108bae92517548518cbd371722381ded is the correct product id for the isle ***

  • can look at this log as well -> "C:\Users\username\AppData\Roaming\EasyAntiCheat\108bae92517548518cbd371722381ded\6db6bea492f94b1bbdfcdfe3e4f898dc\anticheatlauncher.log"
shadow monolith
cosmic cedar
#

Time is going wildly fast?

hollow quarry
shadow monolith
#

you reload the game ?

hollow quarry
shadow monolith
#

fixes it for me.

#

very odd. run the bat file as admin and restart pc

hollow quarry
vapid depot
# hollow quarry can't I just attach it to a bug report?

have a read of this post as well of another player a few months back having integrity check failure :> #🔧-evrima-troubleshooting-🔧 message

  • can look at this log as well -> "C:\Users\username\AppData\Roaming\EasyAntiCheat\108bae92517548518cbd371722381ded\6db6bea492f94b1bbdfcdfe3e4f898dc\anticheatlauncher.log"

nb. - for a few players i remember who had trouble connecting to servers (integrity check failures but no indication in their logs that they had been banned) after trying everything suggested - they ended up changing their isp provider (their old isp was blocking certain internet traffic) and/or ended up with a new modem/router and after that they were able to play the isle again using the same steam account

mellow ginkgo
#

Hello, i can't join a server where i have my Deino on Horde Testing Branch : Is there a way to pass this message ? (EU WEST 1) - NVM i spammed and it's ok

tough dove
#

hey, help, I'm stuck in the rocks at these coordinates, would it be possible to block this place or unblock me?

#

eu 5 north

tough dove
#

my game crashed

tough dove
drowsy quarry
#

you can call and admin to unstuck you, just read pinned message #evrima-eu

stone coral
#

what can be the fault of game crash?

faint trench
#

I keep getting fatal crash errors where my sound bugs out and then the game crashes normally after eating. Also I can't buck raptors off me the buck button just doesn't work no matter how long I hold E. Any fix?

prime hatch
#

Help, I'm stuck in textures

#

nickname Asata server EU 5 North

molten scarab
#

like what can i do here ?

drowsy quarry
stone coral
gloomy bay
#

Is rubberbanding bad for some people? I’ve been trying to play for 3 weeks and each time I rubber band really bad. It happens after a big update

thin oracle
#

whats with the random multicoloured spots on the water?

gleaming osprey
#

Hi I got stuck, Server SA 1, Nik: DiositoCraft.

#

o ya /unstuck

#

xd

winter python
#

What GPU do you have?

spare rivet
spare rivet
winter python
spare rivet
#

aa ok

#

sorry

#

amd radeon r7 200 series

winter python
spare rivet
#

ok

#

So what can I get if I buy a new GPU?

winter python
thin oracle
#

What causes this? As well as bright random dots on the water ..?

spare rivet
#

Thank you for the help

thin oracle
#

Would appreciate any help. I'm at a lost, thank you

strange heath
#

crash ate my dino again

pseudo socket
thin oracle
pseudo socket
#

try change grafic settings, driver update...

pseudo socket
winter python
#

@strange heath This is the wrong channel, and do not give out others' locations

strange heath
faint trench
#

My buck button isn't working no matter how long I hold E. Any fix?

winter python
faint trench
stone coral
#

can someone say why my game doesn't close when i chose to quit game?

#

it just becomes black screen and nothing happens i have to close it thru steam

silk locust
#

If my game is installed on a external hard drive where would the 'TheIsle' folder be located

deep gust
#

How do I fix this?

silk locust
#

verify the files ig

deep gust
limber girder
#

not sure where to post this but how to I get unstuck?

winter python
limber girder
#

appreciate it!

chrome trench
#

When I open the game it just keeps scanning for servers…. I’ve tried restarting my computer and exiting out of everything and going back in nothings working, any suggestions ? Thought maybe there was an update but nothing pops up for it

strange hinge
#

my dinos is rubberbanding super hard when i run it happens like every 10-15 seconds, is anyone else experiencing this?

inner imp
#

How do I fix the day/night bug? its rapidly cycling - I deleted config lol

queen cape
#

waited in que 4 times to be told server is full join que. how do i get his to work or is this game just to garbage to play?

mystic shard
#

is it possible to get unstuck?

solemn wedge
#

I am just gonna leave that here XD

winter python
mystic shard
#

ty

thin oracle
#

Are replays broken? My game crashes any time I try to play any replays (current branch & HT)

swift aspen
#

well... extreme lag at sp plus a pounce = old side ways bug on horde testing.
very funny but when it fixed on my screen, friend said it tp me all over the place. had to safe log to fix

manic cargo
#

what is... Data acquasition failed

#

do i need to reinstall it

stable coral
#

Day and night are so fast that it's weird..

little marsh
stable coral
#

Is it just a bug?

little marsh
#

Maybe, but it looks very strange

stable coral
#

I think the same:(

versed stump
#

its a bug you have to reboot

#

or die

swift aspen
#

you just have to leave the area. 500-600 meters does the job

tropic lichen
#

i am stuck between a tree and a rock as a cerato

#

any solution ?

vague heart
# tropic lichen any solution ?

For future reference: Try and use "/unstuck"; if it doesn't work you can request admin assistance, for more info check the pins in the server channels.

stone coral
deft spear
#

3rd time

umbral patio
#

why i got disconnected and then when i log in i die?

#

the admin can't fix this issue????!?

thin oracle
#

yeah servers are horrible

echo anvil
#

Does anybody know why Theres no servers popping up no matter what? im just stuck on this screen

jagged bison
#

What can I do against the fatal errors? seems like many people got this problem...are the devs working on it?

inner zephyr
#

hey, anyone know how to fix the fatal error thing on the hordtesting branch? i am unable to even get into a game

slender zodiac
#

it keep doing this for that specific server

shadow monolith
#

it only does this to me when the servers have restarted. waiting a minute or two resolves it. @slender zodiac

#

try verifying integrity in steam game properties > local files > Verify Cache @The Piano

jagged bison
#

Thank you!👍

shadow monolith
#

Any one else having the daytime/night cycle go by super quick?

#

think i may need to delete some config files if no one knows of this one. <@&505047238674874368>

shadow monolith
shadow monolith
#

you tried to verify integrity in game properties > local files > verify? Ifso, you may need to navigate to the below fix

  1. If running The Isle, exit the game.
  2. Press the Windows key
  3. Type %localappdata% then press Enter.
  4. Find "TheIsle" folder. Open it.
  5. Open the "Saved" folder.
  6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
  7. Restart the game. The issues should be fixed.
echo anvil
#

ty

shadow monolith
#

<@&505047238674874368> EU1# Hordetest has been teleporting dino's since last night. I stopped playing because of the lag. Its the same for everyone today. Is there anything that can be done? 🤞

shadow monolith
coral sentinel
#

this keeps happening on servers i had dinos on before i wiped my config folder. any fixes?

graceful hemlock
coral sentinel
#

dang hope it fixes itself soon

#

might need a server wipe or just a new patch

graceful hemlock
#

I was able to get into NA3 no issues, but i already have a dino on there. was trying to jump into 4 to try something else lol

craggy herald
#

Diablo new sanctuary just doesn't have food

#

;-;

frigid carbon
#

is there something wrong with the dieno water sprint? it feels so far and fast(freshspawn)

#

makes me think imma get banned for "speed hacking"
nevermind seems like everthing is really fast at swimming

faint trench
#

Anyone else experienced the fatal crash error. My sound tends to bug out like I can't hear certain sfx and then after a few minutes a fatal crash occurs this normally happens after eating.

crimson nebula
#

have the same problem the whole time

plucky thunder
#

why does an entire day cycle last 2 minutes for me 💀

  • it was only happening for me on hordetest NA 4 west; no other server was like this
  • was not fixed by logging and rejoining
  • was not fixed by safelogging and rejoining
  • was not fixed by quitting and rejoining
    is this herrera lost to me
#

sorry for the shaky phone cam, I'm too lazy for obs

hazy perch
#

why can't i join any server and i get the "data acquisition failed" error

rustic crane
#

does anyone know how to fix the steam content file locked thing, cause i was originally having trouble with disk write error for the isle and now its that

indigo bobcat
#

My Pteranodon lags a bit when flying. Is there any way to solve this?

surreal oar
twilit siren
#

Hello I can't apply AMD FSR on the isle evrima it just keep it blank every time I go back to settings, I tried reinstalling config doesn't change

hazy perch
#

<@&505047238674874368> what is this and how can i fix it ?

surreal oar
hazy perch
#

i just joined but i do not know why it happens

surreal oar
hazy perch
#

canadian

surreal oar
#

oh

#

ok

oblique oracle
#

dang and i was coming here to see how to fix it too. my friend is having that issue T^T

indigo mason
#

Seem to be stuck on "finding frequencies" no servers are loading up, if anyone has any ideas I'd be grateful:)

ripe stirrup
#

servers are not showing up

oblique oracle
indigo mason
ripe stirrup
#

is there a server finding problem or is it just happening to me

oblique oracle
sterile moss
#

The audio in my game is flipped for some reason, and no my headset isnt on backwards

keen fable
#

so what do i do if im literally stuck in the map and i cant get out of the spot

untold anchor
#

/unstuck

trim shoal
#

Why is this happening :(

#

I haven't played in months

#

so sad rn

rustic crane
#

going insane rn because I'm pretty sure I've tried everything yet this one file won't download

#

funny thing is that legacy doesn't have this problem

surreal oar
#

Allway as I get to around 20% growth and leave the server I get "Data aquasition failed" do somebody knows how to fix that?

trim shoal
#

I love the game but wow is it just so buggy

trim shoal
#

Going to redownload 💔

#

Pray for me

surreal oar
#

aight

rustic crane
#

i found out what's going on with mine, its literally deleting the isle client

rigid turret
#

Anyone figure out what's going on with this rn?

surreal oar
#

No, still nothing

charred hemlock
#

it seems random. looks like a timeout on some initial get, so it's likely tied to the server's network performance

surreal oar
#

I have this problem on 2 servers allready

charred hemlock
#

well yeah if they all have the same networking code, I'd imagine it's going to be across the board

hallow wing
charred hemlock
hallow wing
#

preciate it my man

surreal oar
#

god damm

#

didn`t mean to reply sr

hallow wing
surreal oar
#

ok thx for the advice

sinful walrus
#

<@&505047238674874368> Hy, i m Stuck on palm, please help me , my name is Blackmzq on Eu 1

surreal oar
#

try /unstuck

#

type it in the chat

#

@sinful walrus

sinful walrus
#

i try, not working

restive vault
scenic sky
#

(Horde test beta) I have tried to queue in eu servers a few times, I wait for about 15 minutes then every time It loads me into the game I get kicked out with this message, anyone know how to fix?

quaint mirage
#

<@&505047238674874368> deino stuck in the rock and commend /unstuck doesnt work -170,967.838, 186,919.273, 22,519.194 plz help me eu 5

#

<@&505047238674874368>

boreal quail
#

I am unable to find the official servers

dapper hamlet
#

Why is the ping so bad on HT ?

boreal quail
#

Nothing, every refresh

scenic perch
#

Can someone answer me a question? Time is just advance at a ridiculous speed all the time. Is that a server thing or am I doing something wrong?

boreal quail
#

Nvm, I realized I was not in Evrima lol

dire sparrow
#

been trying to play in a evrima server and then my screen just gos black completely to the point were i had to shut down my pc and turn it back on (my pc is brand new and just got it yesterday)

slate valley
#

data aquisition failed

#

waht this means

#

nvm it worked, on the 20th try

thorny anvil
scenic perch
#

just waiting?

thorny anvil
rigid turret
thin oracle
#

Ayo I need some help with this

shrewd smelt
#

Yes Please help with this!

drowsy quarry
#

task manager > performance > click GPU

thin oracle
#

Um this is my first time playing idk were that is

wind pivot
#

right click on your task bar and then task manager

drowsy quarry
#

yep

wind pivot
#

Are the servers laggy or is it my network

drowsy quarry
#

yea theyre kinda laggy o-o

wind pivot
#

☹️

thin oracle
#

Ok I found it

drowsy quarry