🔧-evrima-troubleshooting-🔧

[tidal blaze]

never seen that happen before

[steep locust]

Did they ever fix the issue where some people just can’t join servers? I haven’t been able to get into anything, official or otherwise, since gateway dropped. It either says the game is full, takes me back to the main screen, or just crashes my game

[vestal hazel]

are servers having a rougher night than usual right now or is it just me?

[finite imp]

I'm having trouble as well

[heavy oxide]

So atleast it ain’t just me

[spare apex]

so I havent played in a while and I am very confused as to where I can play dilo or herrera on the isla spiro map, i loaded the isla spiro beta and nobody was in any server, but the evrima beta doesnt show rhe isle spiro map and has the legacy dinos. please help!

[drowsy quarry]

theres no new dinos in spiro map, only in gateway

you need to update your game to the evrima version

[spare apex]

isla spiro is the name of the new map right? sorry lol

must just be ghateway idk im making things up

[winter python]

No, Spiro is a snapshot of an old version of the game

Evrima is the beta that gets updated and has the Gateway map

[spare apex]

ahh okay i see

okay i figured it out thank u!!

my evirma didnt have the update option until i reloaded it or whatnot

[elder flame]

get me out of this hole here at sa1 IN THIS LOCATION -453,434.98, 295,065.962, 40,244.65 <@&505047238674874368>

<@&505047238674874368>

[winter python]

Check the pinned messages in #evrima-sa to see how to request assistance

[fiery gyro]

when i launch my game it looks like this. I have it on windowed fullscreen.

[proud terrace]

My game keeps crashing

No the game but the servers

I keep getting disconnected

[modest narwhal]

Did The Isle disappear from GeForce Experience for anyone else?

[dry island]

I am also having this issue two days in a row with no word of help from the dev support

[vapid goblet]

i ve the same problem

[cloud patio]

anyone else having major issues with all evirma server ping?? Its not just me, everyone im playing with rn is having a terrible time. It doesnt have to do with connection or wifi issue, but does anyone know what this is? nothing has been announced, but its been going on almost all night.

[heavy oxide]

Idk but I’m bouta go play path of titans

[fiery gyro]

Who are the adorable pachys with the teno herd on NA5

[kindred rampart]

it was happening yesterday too. i’ve no idea what’s wrong.

[vapid smelt]

<@&505047238674874368> is there anyone available to teleport me out of this hole between some rocks? -201,114.334, 145,800.028, 25,323.634. I'm on server NA1, game name Adeela.

[winter python]

Check the pinned messages in #evrima-na to see how to request assistance

[jolly haven]

replay broke?

thats just how it works

[flat relic]

Is there a way to fix the fact that night is ultra foggy when there is no fog and the Deinosuchus underwater sonar not working?

I feel like I have tried everything and nothing works

[jolly haven]

wdym night is ultra foggy when there is no fog?

and what sonar?

[flat relic]

Like the underwater vision for the crocs

When I hit "X" it doesn't do anything underwater

But it works on land

And at night sometimes its hazy/foggy but other people I am playing with are not seeing it

[jolly haven]

underwater is just that foggy

[flat relic]

When I watch their streams they have like a blue sonar vision

[jolly haven]

hmm

maybe its broken for certain people then idk

i can barely see underwater

[flat relic]

I dont think its supposed to be

All the changes for me is my eyes glow

thats it

[jolly haven]

what location is it?

the water is different in differenent locations

[flat relic]

Any

Like right now for them the sky is clear

For me its hazy

This is their screen

[jaunty dew]

Experiencing the same, rubberbanding mate,.. I just broke my leg as a deino, I was literally just swimming on the surface,.. I had no issue on Spiro and when Gateway first came out but since they're doing update, I lag as hell,..

[vivid ivy]

anyone able to assist with night vision on a croc not working underwater? i have tried resetting all settings and re installing/verifying game files

[sly cloud]

anyone else not seeing servers right now are they doing maitenece

[cloud patio]

yea, the new map is pretty, but its inconvinient

[flat relic]

I have tried everything, doing that and deleting the config in Appdata

updated drivers

etc nothing works

[wispy niche]

uhhhhhhh... anyone help?

the game won't fix itself, if I try to click on settings the screen goes black then resets to this

bro its smaller now what

[vivid ivy]

Ye just tried that aswell and no luck. If I ever find a way to fix it I'll @ you

[dire lake]

I am stuck in a rock on NA3

[dry frigate]

I have the same problem, I just change the resolution in the settings to the minimum, after which the game in full-screen mode becomes, after which I change the resolution back to 1920 to 1080

[bronze echo]

Try clicking f11

[wispy niche]

I physically can’t click on the app

It’s like the game thinks I’m on a different window

[brittle glen]

<@&505047238674874368> ello ♥ is there any chance to get the host address of an official EU server? I want to check my data transfer and see if there is a weak link between my PC and your server.

[delicate estuary]

anyone croc on eu2?

[ionic lagoon]

hey guys im stego in na2 but im stuck with my friends..

[vague heart]

Check the pinned comments in #evrima-na to get to know how to request assistance.

[limpid dust]

• I have reinstalled Evrima after clearing my Properties > Browse Local Files > Clear "The Isle" folder like the document in #pinned-troubleshooting says to do
• I have also updated my Graphics card and Windows 10
• I have tried to set the Steam launch options to start the game with Low graphics (unsure if worked)

I am continuing to get Fatal Error! UE-Theisle Game has crashed and will close pop-up.

What do I do?
I am above minimum specs

this happens on startup

Please ping me if you respond otherwise I wont see 🤍

[lyric wave]

there is a bug that keeps happening, need to relog all the time i join the server, where there is fog while the actual weather isnt, pretty annoying, even more when the server is full, to relog all the time you joined to fix it

sadly it keeps happening and i havent heard anything about it being checked to get fixed, and nothing i can do can help

[craggy pivot]

frames keep dropping how to fix?

[flat relic]

I have never not had this happen, and I have never once been able to use Croc underwater vision

Is there no fix for this?

[jagged maple]

i get like 4-10 fps for 6ish seconds then back to 100+

... but each 2-3 minutes

as you can probably guess it's very annoying

that's when ive been playing for like 4 hours stationary (i never play so much anyways) or i move around the map too much for an hour

[craggy pivot]

yup, I lost a dilo when I was hunting a teno then my frames dropped to 5 which ended up getting me killed

[jagged maple]

doesn't happen to people whose pcs/laptops are insane

i mean to even play this game you NEED a gaming laptop/pc, but to avoid that issue it has to be incredible

[brittle glen]

@jagged maple @craggy pivot I have the same issue. my specs are rtx 3080, ryzen 9 5900x, 32GB RAM. my GPU runs at 30% only and still the frames drop. I noticed following tho. before each frame drop there is a huge spike in my LAN connection (showed in the task manager / ethernet). so, my guess is that data is lost somewhere along the way between my PC and the server :/

[lyric wave]

not that i know of

[vapid ginkgo]

Can i request here to get a "unstuck" over surviving a nearly death by falldamage and now sitting in a hole without escape?

[vague heart]

You can request ingame assistance in the evrima channel corresponding to your region, check the pinned comments there on how to go about it.

[vapid ginkgo]

Thank you

[bronze echo]

On officials?

[tender gulch]

why when i randomly get kicked out and i join back my stegos leg fractures?

and i take damage

[north sky]

Can any tell me why my replay modes not working

[drowsy cloud]

So I change beta to the spiro and now it’s showing no servers on the isle idk what to do I tried changing server browser change

[winter python]

Spiro has no officials, select the Unofficial filter

[drowsy cloud]

Ok I see servers but it shows zero for all of them

[winter python]

Very few people are on the Spiro branch

[late viper]

im stuck in a hole. Is there a way to get an admin on to get me out or kill me?

[drowsy cloud]

In your opinion is people more on evrima than spiro?

[winter python]

Far, far more. Evrima is the branch of the game that's being worked on by the devs

[winter python]

Check the pinned messages in the official server channels

[late viper]

how do i ping?

[winter python]

Type @officialserveradmin and click the yellow role that appears

[dry island]

I’ve also done the same with no results

[tight dew]

<@&505047238674874368> also stuck as a Stegosaurus lol, sorry to bother, any chance you could help me out? EU3 IGN is same as discord

[tight dew]

Any admins online? If you don't have time to unstuck, at least kill me or something so I can play

[pastel needle]

Hey guys what’s up with the insane random rubberbanding issues ?

[peak sparrow]

How do I fix this fog? It wont let me turn my shadows to low, they're stuck on medium aswell..

[brittle glen]

@bronze echo yeah, I would need the server host name/address of any of the EU officials if this is possible.

[bronze echo]

If you want to simply avoid the issue as I don’t have it(you could probably get it with some kind of tool online/steam thing) try petit pieds

[bronze echo]

#🔧-evrima-troubleshooting-🔧 message

[peak sparrow]

Does that show me how to fix this fog? Thats really my only problem

[bronze echo]

Yep the fix title something along the lines of dr matrix fix

[brittle glen]

@bronze echo alright, thx ♥

[thick sapphire]

I fall into this place and I can't get out, now I'll have to wait until I die of hunger to start all over again. U.U

OFFICIAL EVRIMA - SA 1

[winter python]

Check the pinned messages in #evrima-sa to see how to request assistance

[thick sapphire]

Thank you very much

[drowsy elm]

My isle is still broken, and I have no idea if its the games fault or mine

[keen grove]

Can everyone help me?

Why?😔

[vestal cradle]

jEAH AN UNSTUCK OR sELF kILL BUTTON:::: WOULD BE NICE 🙂 .....and maybe next time less CAPS On 🙂

[vestal cradle]

probier mal die anticheat software neu zu installieren

[keen grove]

Hab schon😔

Hab alles gemacht was ich gefunden hab.

[vestal cradle]

in den isle ordner und da ist eine blablabla install.BAT <----- BAT davon gibts 22.. .einmal install und einmal deinstall... einfach die install anklicken (öffnet sich kein fenster oder sowas mit eingabeauffordeurung wird einfach ausgeführt) danach nochmal probieren

ah das mist mist....

als Pc ADmin drin?

[keen grove]

Jaaa🙄🙄

[vestal cradle]

bzw Steam als admin mal gestartet?

[keen grove]

Nee

Solll ich?

[vestal cradle]

kk ... ja dann wars das mit meiner weißheit... evtl gibts noch nen debug argument den du in steam anhängen kannst für das Spiel aber .... wenn dann weis es das Internet....

probiers mal....

genau wie die install natürlich auch als Admin ausführen sosnt kann die ja nichts ins system schreiben wie sie es soll

[keen grove]

Also auch so installieren das man steam mit admin öffnet?

[vestal cradle]

mhmm brauchste eigentlich nicht

aber die INSTallanticheat.bat mal als admin starten rechtsklick ausführen als....

[keen grove]

Habs aber ne geht nicht. Verstehe es nicht damalas ging es, und die mit ohne beta geht bis heute noch ..

[vestal cradle]

was fürn system hastn du? cpu/grafikkarte

[keen grove]

Wo kann ich nach gucken

[rose sun]

is there any particular reason for the sound bug that sounds super laggy?

[ripe patio]

someone suffer from crackling sound when raining or close to water or dead bodys? is like "flickering " but about sound xd. like interference sound

[low ibex]

Somebody message me when they fix fish so I can play again ❤️

[proud oar]

trying to start the game and getting an error message that says: " DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument. " does anyone know how to fix this?

[bronze echo]

Whats your gpu?

[proud oar]

https://www.nvidia.com/en-us/geforce/gaming-laptops/geforce-gtx-770m/specifications/

Old af lol that's probably why I'm having issues was just wondering if there's a fix so I could play the game still

[bronze echo]

cant run the game sadly

[proud oar]

Ya figures oh well

Thx

[narrow perch]

can anyone tell me why im struggling to get 30 fps on a 3060

[bronze echo]

do this: #🔧-evrima-troubleshooting-🔧 message and make sure you have drivers

[hoary fractal]

Using the windows key and then swapping the resolution and or changing to windowed fullscreen fixed this for me

[narrow perch]

got me to 40 fps, but still its kinda low

[hoary fractal]

What processor are you using? I was running into bottle necking with my gpu and old cpu. If your gpu is hovering around 30-40% usage when in game while cpu is like 80% or more, that could be your problem

[wanton rain]

I was stucked in a cement wall in the highlands na 2 cqn someone help

[narrow perch]

ah i think thats my issue, cpu regularly hits like 90%

[fleet ice]

<@&505047238674874368> NA5, plz unstick me @ waterfall I’m a dieno on an 5

[vague heart]

This is not the channel to request ingame assistance in, please use #evrima-na

[keen grove]

.

[opaque geyser]

task manager -> performance

[urban oracle]

The extreme fps drops are back, what can I do about it. Every 20 seconds my fps drops from 100 to 2

[oblique hemlock]

whenever i join a server it just sends me back to the main screen with no report on what happened

[bronze echo]

What does your gpu hit?

[bronze orchid]

great having a screen flickering/flashing problem now AGAIN and i dont remember how i fixed it before please help when i have my bottom bar up it doesnt flicker but as soon as im actually back in the isle it flickers again-Okay so i tried recording it but the flickering doesnt show up in the video, does anyone have any idea what to do here is my computers information gathered from steam

Computer Information:
Model: ROG STRIX G10DK_G10DK
Form Factor: Desktop
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 3400G with Radeon Vega Graphics
CPU Family: 0x17
CPU Model: 0x18
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 3693 MHz
8 logical processors
4 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 1650 SUPER
DirectX Driver Name: nvldumd.dll
Driver Version: 31.0.15.3699
DirectX Driver Version: 31.0.15.3699
Driver Date: 8 4 2023
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1650 SUPER
VendorID: 0x10de
DeviceID: 0x2187
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.66" x 11.65" (21.97" diag), 47.4cm x 29.6cm (55.8cm diag)
Primary Bus: PCI Express 4x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x

Memory:
RAM: 14246 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 2130706 MB
Largest Free Hard Disk Block: 899816 MB
OS Install Date: Dec 07 2022

Storage:
Number of SSDs: 1
SSD sizes: 256G
Number of HDDs: 2
HDD sizes: 1000G,1000G
Number of removable drives: 0

[keen grove]

And?

[opaque geyser]

you can check your systems specs there

[keen grove]

Now?

[opaque geyser]

yep

[keen grove]

what should i do now?

[keen grove]

?

[opaque geyser]

you can check your specs as you requested

[keen grove]

I'd rather solve the problem..

[drowsy quarry]

what's your GPU?

I see it's a GTX but I need the name

[keen grove]

This?

[drowsy quarry]

that's CPU

[keen grove]

Where is gpu

[drowsy quarry]

click gpu1

[keen grove]

Ohh

[uncut dome]

Hello, I have a bottleneck with my i7 10700 and RX 7700 XT. Any solutions? I notice it when there are a lot of players around me and the CPU is stressed more.

[drowsy quarry]

have you checked for updates for your GPU?

[keen grove]

used to be no problem

[drowsy quarry]

do you have GeForce experience

it's the app that updates it

[uncut dome]

Is my CPU so weak for this game?

[drowsy quarry]

nah, it's quite strong

hrmmm...

you can try to reinstall the game by deleting the files in %localappdata%

[drowsy quarry]

press windows + r
write %localappdata%
find the isle, delete it

return to steam
right click the isle
properties
files
browse files
delete everything from there

reinstall the game

[uncut dome]

ok

[drowsy quarry]

it's for Lia though

[drowsy quarry]

did you deleted the config file these days?

[uncut dome]

I'll do it in an hour when I get back from work.

Thanks for the tips.

[bronze orchid]

tried about 10 different things and looked up how to fix my issue and still nothing

[ivory tangle]

whats going on?

[keen grove]

I tried it yesterday. But not working

[drowsy quarry]

may need to reinstall steam

[keen grove]

Also

[keen grove]

I'm going crazy

[keen grove]

I try it again

[drowsy quarry]

alright

[tacit aurora]

Somehow Nightvision wont toggle anymore? I played evrima before and it worked, but since today not anymore O_o

[drowsy quarry]

delete config folder

it will reset all the settings including automatic alt bite

[tacit aurora]

Thank you I try that

[tacit aurora]

Where is it on default?

[drowsy quarry]

settings > gameplay > check last box

[tacit aurora]

Found 💙

Ok It did actually not fix the issue 😂 😭

[keen grove]

Not work😔

[drowsy quarry]

did you deleted the config folder?

[drowsy quarry]

try searching online about games not opening in steam

[ivory tangle]

why does a croc take over 30 min to heal a fracture?

[tacit aurora]

Yes, even with the Help of my way better Computer expert BF 🤣

[drowsy quarry]

from the %localappdata%?

[tacit aurora]

Yep

[drowsy quarry]

can you send a picture of your non-existent night vision

[tacit aurora]

I can later, reinstall right now in hope that may help somehow but I know how the nightvision looks Like, believe me, its not there 😭 I played Legacy and Evrima regulary and this issue just appeard today

[drowsy quarry]

deleting the folder should have fixed it

[tender gulch]

my stego disappeared/died even though I've been offline the last time I left it was still alive I was full grown bruh

[urban cradle]

did you wait the one minute to safe logout?

[tender gulch]

yes

my leg was fractured bc when i joined back to the server after crash or something i safe log and now when i joined i didint have my stego

[gray jacinth]

eu 3 keeps crashig

[tawny zealot]

how do I install easy anti-cheat

[winter python]

#🔧-evrima-troubleshooting-🔧 message

[tawny zealot]

thanks

[paper stump]

Cant launch Evrima. It says Easy anti-cheat not installed. How can i fix this?

[tawny zealot]

message above my last one

[paper stump]

Ty

[languid walrus]

theres no possible way to unstuck when youre on an official server is there

[hoary fractal]

Sounds like it is. If you end up upgrading your cpu you could easily hit steady 60+fps. In game graphic settings also matter a lot when it comes to fps. Never use DLSS or bloom or motion blur or lens flare. They don't change visuals for the better much and tank your fps.

[winter python]

Check the pinned messages in the official server channels

[languid walrus]

thanks :)

[tawny zealot]

no method worked. Do you have any other advice?

[winter python]

Other than potentially a full, clean reinstallation, I don't, sorry :(

[tawny zealot]

Alrighty thank you for your help!

I'll try a full reinstallation

[drowsy quarry]

it's a simple fix

properties > files > browse files > double click installanticheat then play the game

[drowsy quarry]

will be helpful if we could add that fix to the anticheat one too, it's way easier than the others and seems to always work

[winter python]

It's the 3rd fix on the pinned message

[drowsy quarry]

oh yeah I'm blind

[dire kite]

DLSS is not supposed to help with fps?

[tawny zealot]

I did that and it wouldn't work

I did all of the fixes

I had to reinstall the game over again

[drowsy quarry]

did it work?

[jade oxide]

Hi, the server list is taking FOREVER to load. Eventually it will load but it takes a very long time. I've tried the suggested methods in the pinned comment and none of it helped. I can't wait 30 minutes to an hour just to load the list of servers (and if you try and filter you start all over again) as I have limited time after work. Does anyone have any fixes?

[tawny zealot]

yes

[slim geode]

not sure if this is the correct place but my power supply consistently shuts off for this game and this game only and i was wondering if 850W was a little lacking for it

[dire kite]

No 'cause I use a 750w with my 4080 and i7-13700 and I don't have any problem. https://ca.pcpartpicker.com/b/BC9NnQ

[slim geode]

so strange

its not a temp problem either

my gpu never goes above 75C when playing

[bronze echo]

550w with a 4080 is a real risk

[bronze echo]

any setup will sit pretty comfy on 850

[slim geode]

i use a 3060 gpu as well i dont understand what the issue is

[bronze echo]

are you sure its the PSU?

[bronze echo]

and cpu?

[slim geode]

cpu is a ryzen 9 5900X

it doesnt seem to overheat

[slim geode]

psu light shuts off and i have to redo the switch

[dire kite]

No, Absolutely not for my system. Depending the gpu (not all 4080 use the same amount of power), cpu, etc and I'm perfectly fine 😉 but I did an error : I've 750w not a 550w (I corrected my previous message)

[slim geode]

for it to restart

makes me think its something wrong with the game files

forcing a shutdown or somth

im a little uneducated though

my friend helped me build the computer i didnt do it on my own

[bronze echo]

try verfying game files and #🔧-evrima-troubleshooting-🔧 message

[bronze echo]

yh a 750 will run fine

[slim geode]

ive verified a couple times now

the main thing is that ive played way more intensive games and havent had any issues and only had this problem with the isle

[dire kite]

Yeah, it was a lapsus, 550 would be too risky like you said ahah

[slim geode]

and i cant for the life of me figure out why

[bronze echo]

what other games?

[bronze echo]

optimization is my guess

[slim geode]

cyberpunk, god of war 2, destiney (regrettably)

[dire kite]

Set everything at low settings change something?

[slim geode]

i have everything on medium

[dire kite]

Try everything on low

[slim geode]

i got 165 fps on full graphics

literally no other issues than this weird occurence

[bronze echo]

if you can run cyberpunk there shouldnt be a reason for the isle not to work

[slim geode]

thats what im saying

there has to be something weird going on with this

[bronze echo]

#🔧-evrima-troubleshooting-🔧 message did you do this?

[slim geode]

ill attempt it now

the crash usually happens after like an hour of playtime

but i consistently moniter my temps and its not them

[hoary fractal]

DLSS is not optimized for this game at the moment and causes a lot of ghosting while in motion.

[bronze echo]

u sure? its better than tsr for me

[hoary fractal]

I use TSR Epic. It could be that my gpu doesn't like DLSS. I have a 3090 ti. I get like 20 fps less with DLSS.

[crimson karma]

anyone can tell me why game is always crashing?

[dry island]

I still cannot load any servers, I have done everything in my power to fix this problem and it’s not fixing. From what it seems I’m not the only one with this issue, I try to launch a server it takes forever on a frozen load out then goes back to main menu. Eventually trying this method just crashes my computer.

I’m able to run day of dragon servers just fine. I’ve asked for help here on multiple occasions..is someone able to assist or should I just abandon this game?

[pliant dune]

I can't open a chat on every server, anyone know why?

[bronze echo]

Have you deleted config and have the latest drivers?

[bronze echo]

win+r type in "sysdm.cpl", advanced, settings, advanced, changed, uncheck autoamtic manage paging file size for all drives, dissable paging for the slowest drive(in this case the C drive), take your ram in GB times 1024 so for me its 24 times 1024=24576 and then set it as custom size and set it as both values as seen in the picture

[bronze echo]

When does it crash?

[dry island]

Thank you, I will try this

[full relic]

why is the game on me sometimes every 20 seconds freezing screen for 2 seconds???

[glass nest]

whats the diferences between evrima and official server?

[winter python]

Official servers are on the evrima beta branch

[glass nest]

i meant legacy

[scenic rose]

hello where i can contact admin

[winter python]

There's no official servers on legacy

[winter python]

Check the pinned messages in the official server channels, they're towards the bottom of the discord

[glass nest]

So legacy is dead branch ?

[winter python]

Basically yea

[full relic]

?

[shut cave]

so I cant load any servers it just say connecting what should I do

[lofty ice]

found a place where you can get stuck

[winter python]

#🐞-evrima-bug-reports-🐞

[tawny zealot]

Anyone have perfect graphic settings to help me not be so laggy?

[limpid nymph]

yo

[drowsy quarry]

@limpid nymph open an app called task manager, go to performance tab and send a screenshot here

there it's listed all your pc specs, the ones you would need to know

[limpid nymph]

alr alr

[drowsy quarry]

alright, click on the GPU 0 and send another screenshot

[drowsy quarry]

how many fps are you getting usually?

[limpid nymph]

well between 15-20

sometimes 30

[drowsy quarry]

your setup is pretty old

[limpid nymph]

yeah it's a handmedown pc

is that the reason?

[drowsy quarry]

very likely yeah, cause your CPU is a i7 (which is strong) but its an old gen of it

by being old, your i7 is weaker than a newer i5

[limpid nymph]

ah ok, so my best shot is lowering my in-game settings then?

[drowsy quarry]

another thing i noticed, do you happen to have any GPU updates?

[limpid nymph]

How would I check?

[drowsy quarry]

listed in your geforce experience app, if you have one?

[limpid nymph]

opening it rn

im just getting the geforce app with a grey screen

[drowsy quarry]

dang, you need to redownload it 🤔

[limpid nymph]

huh okay

[drowsy quarry]

if you click drivers does anything appear?

maybe it just bugged the main screen

[limpid nymph]

nope

[drowsy quarry]

welp

[limpid nymph]

I restarted the app too

oof

[drowsy quarry]

anyways, your choices to improve FPS are pretty simple

updating your GPU drivers
deleting the config folder, it is actually recommended after each update

or lastly, improve your pc specs by buying a new cpu or gpu

[limpid nymph]

alright thank you! I appreciate it

I swear we've played the isle or roblox or smthn together before

lol

[drowsy quarry]

i'm starting to get famous XD

[limpid nymph]

fr bro

[drowsy quarry]

ill leave the config folder step-by-step here so you can do it

How to delete CONFIG folder

• close your game
• press windows + r
• search %localappdata%
• find The Isle > Saved > DELETE Config
• do not write anything, just search it by eye!
  all your settings will become default, including the automatic alt bite

[limpid nymph]

any recommendations for a new pc btw? ive been meaning to get a new one but have no clue where to look

Thanks!

[drowsy quarry]

depends how much money you have O-o

[limpid nymph]

Hmm

[drowsy quarry]

for a simple pc i recommend a rtx 3050 + i5-10400f or i5-12400f or even ryzen 5 5600

for a better one i recommend rtx 3060 12gb or 4060 + same above

both are capable of running The Isle smootly

[limpid nymph]

Sweet okay thank you! Ive always had a fps problem so ill be glad for a less clunky system

As long as theyre <$500 ill be fine lol

[drowsy quarry]

if you have any other questions feel free to DM me

or just @, i dont mind

[limpid nymph]

Okay, have a nice evening :))

[drowsy quarry]

[rose sun]

anyone having the sound bug where its super choppy sounding and is there a fix?

gunna sound stupid but it sounds like the game sound is running at 10 fps

[grim plover]

anyone else having a problem where anytime you try to join a server the game just freezes up on the connecting screen and crashes?

[tidal blaze]

official servers?

[grim plover]

yes

[tidal blaze]

what server?

is the server saying like 90/100

cause the server might be full

the server count doesnt work

try joining a server lower in count like 30/100 and see if its still doing it

[grim plover]

ive done one with 70 and still screws up, and once i load back in it only goes up to like 80

[tidal blaze]

hm

try this

there might be other pinned stuff to check

[lethal rover]

So here's an issue I noticed, not sure if anyone else is having the same problem. A friend and I were playing on a server and first he started to get disconnected every 10 seconds of gameplay, and then it started happening to me.

[native depot]

Fatal error any time I eat from a corpse player or ai doesn't matter.

[uncut dome]

Uninstall graphics card drivers and reinstall

[coral folio]

Doesn’t work :/ I’m experiencing the same issue as PH4NTOM and your suggestion didn’t help

[outer onyx]

Hi, i have a trouble with watching DEMO`s that i recorded. I can see on it only black screen or white screen on night vision. Please help

[tidal blaze]

Yeah seems to be an issue lately, so not sure why?

Sorry I couldn’t help :(

[sonic fossil]

I press play game begins to launch shows the isle dino photo then doesn’t open, anyone remember a good fix for that

I’ve had this issue before dont remember how it fixed and I already verified files

But last time I couldn’t play for months so hopefully someone can help and it won’t be so long this time 💀

[vague heart]

Have you tried lowering your UAC safety? Since your UAC wants confirmation for EAC to make changes, that could be your problem.

[sonic fossil]

Whats that

[vague heart]

User Account Control. Search it up and lower it to the second option.

Third*

Or second, depending on what it's set to on your computer.

[sonic fossil]

Mine is set to that

[vague heart]

Mine is set to that too and doesn't require extra confirmation when starting the isle or any other EAC title. Might wanna try lowering it to the second option then and see if it helps.

[sonic fossil]

It asks me for all apps not just the isle and doesnt seem to ever be an issue for anything but ill see about moving it down to play

[vague heart]

I see, well that's just something that caught my eye. You can try if it helps, if not there's obviously another issue. On that note, did you already reinstall since you already verified the game files?

[sonic fossil]

nah doesnt fix it and yes uninstalled, reinstalled, and verified files again

none of these fixed this problem last time either though, i cant remember if i either had to change something in the files or if it just fixed itself eventually

[vague heart]

Even though you don't get that particular error, might wanna try to reinstall your EAC.

#🔧-evrima-troubleshooting-🔧 message

[sonic fossil]

did that too already

[vague heart]

Not entirely sure then, also can't really dive into it right now - maybe one of these guys can help with your issue @drowsy quarry @bronze echo

[sonic fossil]

ok, ill see about checking with them later. im not too worried about it rn. Just hope i dont get stuck out of playing for months again. That sucked.

[bronze echo]

Have you tried verifying files and deleting config?

[sonic fossil]

dont think i did deleting config, what do i do for that one

[drowsy quarry]

windows + r
write %localappdata%
find the isle > saved > delete config

[sonic fossil]

nothing

oofles

[warm sinew]

Any news on fixing the fatal error issue

[sonic fossil]

I'll try asking for more advice next time or feel free to dm me with any advice but im heading off for the night

hopefully ill be able to find a fix this time 😛

[verbal marsh]

is an admin able to move dinos to get them out of a stuck area?

<@&505047238674874368>

[vague heart]

They are able to help if you properly request assistance. Check the pins in the evrima channel corresponding to your region to get to know how to go about it.

[exotic tiger]

so ive just changed over to this verison and wanted to know whats what any advice would be appricated

[outer onyx]

Hi, i have a trouble with watching DEMO`s that i recorded. I can see on it only black screen or white screen on night vision. Please help

[rapid prism]

Hi everyone just bought this game yesterday as loads of Friends have 2 to 3k hours lmao, they say to use the beta build as it was better but I can't run it as it says I don't have direct X 12 installed when I clearly do have it installed. I tried using that one command line to get it to boot without checking for direct X 12 but I don't know. Thanks.

[winter python]

What GPU do you have?

[drowsy quarry]

evrima is the current branch of the game that is in active development, there's new dinos, new map, new mechanics, new graphics, etc.

[crimson karma]

i cant join the game i always get kicked off can someone help me?

[keen grove]

Which?

[warped hearth]

I have a ryzen 5 5600x and Rtx 3060 32gb of ram and dropping frames, sometimes I have to play at 30-50 fps and sound stutters/crackles. Is this just an optimization issue? Is there a fix expected by the developers? My specs are not bad, and I would expect the game to be running better, any tips?

[visual whale]

<@&505047238674874368> I need help I'm blocked by a bug 268,101.5, 104,380.263, 20,374.504

https://i.gyazo.com/thumb/1200/04564c01fed7a675d3802c7827c911e4-jpg.jpg

[solemn wind]

hello, can someone here help me with something? the game wont start for me. i've tried to uninstall and reinstall but nothing works...

[winter python]

Check the pinned messages in the official server channels

[drowsy quarry]

did you deleted config folder?

[warped hearth]

Is that a potential fix? I haven’t tried anything yet

[drowsy quarry]

yeah, it's recommended after each update

[warped hearth]

Okay, I can try. Where can I find the folder that needs to be deleted?

[drowsy quarry]

close the game
press windows + r
write %localappdata%
find the isle > saved > delete config

deleting this folder will reset all your settings, including making your alt bites automatic, so don't forget to check it once you open the game again

[warped hearth]

Okay I’ll give it a shot, thanks!

[drowsy quarry]

np

also keep GPU drivers updated

[warped hearth]

Yeah, I update them every time a new one is released

[glass nest]

eu servers down ?

[ancient prawn]

Does anyone else have this issue where the mud's texture doesn't load?

[bronze echo]

try to relog

[ancient prawn]

Already did.

Remains the same.

[bronze echo]

can i see the bottom half of ur settings

[ancient prawn]

Sure, give me a min.

[bronze echo]

#🔧-evrima-troubleshooting-🔧 message do this and verfiy game files

[ancient prawn]

Delete the config folder and verify integrity of game files?

[bronze echo]

yes

[ancient prawn]

ok, tnx

Fixed. Thanks for your help.

[brittle vector]

i need help i literaly cant play allways like this

[winter python]

Right click the game in your Steam library, click Properties, click the text box, and type -windowed

Let me know if that helps at all

[brittle vector]

ok gona try

still stuck on that screen

[winter python]

Hmmm, try tapping f11 but I doubt that'll help

[thin oracle]

A hole it's impossible to get out of

Location : || -54,934.648, 453,199.524, 22,185.683 ||

[winter python]

#🐞-evrima-bug-reports-🐞

[slim geode]

update on this the methods we used still didnt work 😔

ive monitored all of my temps and psu output but the random shutdowns still happen

[dry island]

Can someone help me fix this?
I’m not finishing anything useful online

[winter python]

What GPU do you have?

[dry island]

Nvidia GeForce GTX 1060

[winter python]

You need to update your drivers, you can use GeForce Experience if you have it installed

[dry island]

Okay I will do that thank you Superlunary

[dull pine]

Why I can play the isle legacy, Spiro but can't play evrima public branch like I'm getting infinity loading when I'm starting the game

[bronze echo]

#🔧-evrima-troubleshooting-🔧 message try this

[dull pine]

Ty, I'll try it

[pure sandal]

game says that dx12 is not supported
gtx 1050 ti
latest drivers installed (17.01)
windows latest update installed too

[winter python]

17.01 isn't a NVidia driver, are you sure you're updating your GPU's driver?

[cerulean carbon]

whats the keybind for bucking? i cant seem to find it in the settings

[pure sandal]

its date for latest driver i believe

[drowsy quarry]

hold E

[winter python]

Hold E, if that doesn't work do this

If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.

1. If running The Isle, exit the game.
2. Press the Windows key
3. Type %localappdata% then press Enter.
4. Find "TheIsle" folder. Open it.
5. Open the "Saved" folder.
6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
7. Restart the game. The issues should be fixed.

[drowsy quarry]

laptop or pc? windows 10 or 11?

[cerulean carbon]

ty, ima try that

[plush ivy]

Why's my game doing this?I just wanna carry on growing a deino😭

[winter python]

Try adding -windowed on the Properties tab in Steam

[plush ivy]

Ok lemme try that now

[visual whale]

Hi I'm stuck on eu3 ie it's a bug can someone help me? I don't want to lose Stego Big

<@&505047238674874368>

pls

268,196.425, 104,549.723, 20,370.727

[winter python]

Check the pinned messages in #evrima-eu

[visual whale]

bro I'm stuck

[winter python]

Yea, check the pinned messages in #evrima-eu to see how to request assistance

[visual whale]

What do I click to see Windows key?

[winter python]

What do you need the Windows key for?

[visual whale]

You don't have to anymore

Thanks

[winter python]

In the future, follow these instructions to request help #evrima-eu message

[pure sandal]

pc, windows 10

[rapid prism]

GTX 765m

i currently have DX12 isntalled

[thin oracle]

hi im in NA2 n im stuck inside a tree how do i get unstuck

[winter python]

That can't run dx12 at the right version, you won't be able to play evrima, I'm sorry

[rapid prism]

any way to make it ignore dx12?

[winter python]

No

[rapid prism]

god damn it.

is there literally any ANY way to get evrima to work

[drowsy quarry]

https://www.nvidia.com.br/Download/driverResults.aspx/218047/en-us

this is the latest driver for your gpu

[winter python]

You'd have to upgrade your GPU

[rapid prism]

this is a workstation so thats a no go.

[pure sandal]

thanks, but I have it installed already, did not help, still says dx12 is not supported

[drowsy quarry]

weird

[winged ember]

my game is unable to launch since the new update i don't get any errors it just wont launch, i press play it says launching an then it just says play again

[steep pilot]

my game had trouble starting aswell, now I have uninstalled it and reinstalled but it doesnt finish the installation 6 out of 6 gb are downloaded but it doesnt finish it

[dense nacelle]

my alt attacks don’t work, i made sure to check the keybinds but every time i alt attack it just attacks normally

[steep pilot]

whenever I resume it just hops right on pause again. Help would be appreciatet thank you

[winter python]

Could you screenshot your controls for the attacks please?

[winter python]

Try clearing Steam's download cache

[dense nacelle]

i even tried changing to different keybinds

[winter python]

Huh, looks normal. Dumb question but you're sure you're holding alt when you click right?

[dense nacelle]

yes i am

[winter python]

Might be worth doing a hard wipe of your configs in case it's just not displaying something correctly in your settings

1. If running The Isle, exit the game.
2. Press the Windows key
3. Type %localappdata% then press Enter.
4. Find "TheIsle" folder. Open it.
5. Open the "Saved" folder.
6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
7. Restart the game. The issues should be fixed.

[dense nacelle]

it’s still not working unfortunately

[winter python]

What species are you?

[dense nacelle]

omniraptor

[winter python]

Weird, I don't think there's anything that should be stopping you other than a broken leg/body (can't remember which)

[dense nacelle]

i just spawned in and i have no broken bones

it’s not that alt attack isn’t working, it just isn’t alt attacking its attacking normally (lunging instead of biting)

it’s the same attack as normal left click

i actually just found a fix by swapping primary attack and primary attack b, and then turning on manual alt attack 🫠 it’s a little confusing but at least it works now i think

[drowsy quarry]

was your manual alt attack enabled before swapping?

[dense nacelle]

nope

[drowsy quarry]

that's why then

you don't need to swap keys, just needed to activate the manual box

[dense nacelle]

i tried that though, and it still didn’t work

[drowsy quarry]

ok that's weird

[dense nacelle]

yea ikr

[lethal glacier]

Hi
When i log in servers it connecting and after it tell me game crashed

And it close

[long panther]

The Isle Evrima will not start up what do I do?

Ive tried re-installing the game, verified the game files, and lookes at every post and video i could find. Still dosnt work.

[slow olive]

Been having alot of fatal errors this past week. Just had 2 within 5 minutes of eachother

[sonic fossil]

I press play game, it begins to launch shows the isle dino photo then doesn’t open, anyone remember a good fix for that? I’ve had this issue before but dont remember how it was fixed. But last time I couldn’t play for months so hopefully someone can help and it won’t be so long this time.

I've already uninstalled, reinstalled, verified files, deleted config, reinstalled EAC, adjusted UAC just in case, and so far nothing.

Here’s a video for reference just in case I did a poor job explaining.

Any and all help aside from what I've already tried would be highly appreciated. Feel free to dm me with any information so I dont miss anything important!

[long panther]

Happens with me too

[sonic fossil]

If I find a fix I'll let you know. Feel free to dm me so I remember to update you if I find something out. Last time I had this happen, nobody had a clue and I kinda just got screwed out of playing for like a half year so hopefully we both get some help! Hoping someone has since figured out a fix somewhere on the discord.

[long panther]

Yea. I just got the Isle and i havent been able to play 😦

[full wadi]

Anybody figure out something for the fatal error issue or is something wrong with my computer?

[sonic fossil]

Eek ya that's no good, but definitely try deleting config and reinstalling EAC if you haven't. Didn't work for me but might for you.

[long panther]

Whats EAC

[sonic fossil]

Easy anti cheat

[long panther]

oh

i tried that

ill try deleting the config

[sonic fossil]

Hmm, then probably in the same boat as me. I hope deleting config works for you but if not I'll let you know if I find a fix!

[long panther]

Alright thanks!

[long panther]

Where is config? Been trying to find it

[ionic mist]

For some reason my nutrition isn't being added. I've eaten a few AI creatures and I'm stuck with the initial nutrition balance and I'm not able to add new nutrients to my diet.

[warped jolt]

I am stuck

[drowsy elm]

Soo basically my main menu screen is black, but after I afk for like 5-10 minutes it shows up a thing that says. Steam subsystem failure

[drowsy elm]

Im having that issue too!

But after 5-10 minutes of waiting it turns to that

<@&818552355796287508> Any fixes?

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[drowsy elm]

I feel like its a new issue

[quartz estuary]

im having a issue with rubberbanding and stuttering even tho my ping is 22 and with fps in the 80s has anyone else encountered this? any idea on how to fix??

[uncut dome]

You can't have two. Uninstall the drivers from Intel. Remember to check if windows will not reinstall them by itself.

[drowsy quarry]

having 2 GPUs is common when you buy a processor that has integrated graphics, such as the ones that come in laptops

[plush ivy]

Anyone know how to fix this?

[keen grove]

Dont start with admin

[uncut dome]

I understand, but the game may not know which card to use

[uncut dome]

Are you using a laptop or PC?

If you are using a PC then check which graphics card the monitor is connected to?

It should be plugged into the GTX

If it is, turn off the integrated graphics card and turn on the game.

[daring ivy]

Is anyone else dealing with really bad server lag constantly on the officials? I just started playing again after the big update and it wasn’t this bad before

[drowsy quarry]

you can choose what the game will use in the Nvidia control panel, it's highly customizable. But if the game were using the integrated graphics the error would be a Dx12

[proper sparrow]

Hi, I am stuck in a on EU 1, my IG pseudo is 4skin. Can an admin help me please ?

[frank imp]

guys? is the fish problem fixxed yet?

[next coral]

is it normal to be so foggy all the time?

[pastel needle]

Bro I got no clue I had the same issue was fine then all of a sudden became unplayable so I took a break for a couple days and tried it again and then all of a sudden all the lag was gone

[pastel needle]

I think it has something to do with their server caches like when some are online and some aren’t maybe they working on them or smth (btw server caches are like boosters placed in different places geographically to boost connection n stuff

Just a educated guess tho

[sacred compass]

i can't see anything and i basically can't do anything with ptera, fishing, looking where to fly
help?

[pastel needle]

Fog bug just gotta log out n back n bro

[sacred compass]

did that, still the same

[pastel needle]

Oh

Well then we have new bug I guess

[winter python]

Might not do anything, but maybe you could wipe the config then set shadows to medium?

[soft lantern]

Hello, good afternoon, does this happen to anyone else? that I can't see under the water, I leave you my pov and the pov of my duo

[sacred compass]

will try, thanks!

[winter python]

Did you ever change settings while in game?

[soft lantern]

We have spent similar hours (50 hours playing crocodile) and one always sees better than the other

[soft lantern]

Yes, I have Nvidia DSS to see better, but that option doesn't work for her.

If I want that option, my vision becomes like that of my duo.

[winter python]

So it only happens when DSS is enabled?

[sacred compass]

worked perfectly thank you so much!

[soft lantern]

We even have the same configurations and it is always the same

[winter python]

@wise plover Don't spam.

I don't want to add a chat cooldown in here for all the people who can behave themselves

[soft lantern]

If I leave it activated I have good vision, but if I deactivate it I have bad vision, I have Nvidia and my duo has AMD, so it doesn't work

[winter python]

And you don't want to leave it activated right?

[soft lantern]

If I should leave it activated so I can see underwater

but the problem is that the person I played crocodile with does not have vision

We can't be at the lake since she doesn't see anything, we always have to play in the river.

[winter python]

Ah gotcha, not sure then. Might be worth it to clear the config and make any graphics adjustments BEFORE joining a server, but like I said to S0ULS I'm not certain it'll work

[soft lantern]

That's the problem, it doesn't work either

We tried configuration after configuration and nothing

[winter python]

Did you delete the config or just reset the settings?

[soft lantern]

I have changed one by one, I have reset the settings and nothing

[winter python]

Try this, I'm not sure if it'll help but it's a hard reset of the graphics settings. Make sure not to change any settings or even press apply after you get into a server after

1. If running The Isle, exit the game.
2. Press the Windows key
3. Type %localappdata% then press Enter.
4. Find "TheIsle" folder. Open it.
5. Open the "Saved" folder.
6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
7. Restart the game. The issues should be fixed.

[bronze echo]

https://docs.google.com/document/d/1I3Cv66joHRakkV630ZYbz1_3jACwTCZooEtJD_wITHA/edit dr matrix fix

[wanton fjord]

why do i always randomly get kicked from EU servers and come back and my adult dinos are dead it sucks

[soft lantern]

I still don't see anything

[late delta]

how do i fix this message, it keeps crashing and i have tried everything from reinstalling steam and the isle and restarting my pc

[vale otter]

Is there an error code that comes with it?

[late delta]

thats all it says

and the game freezes

kicks me out n then i gotta click play again on steam and then it happens again every 5-10 min

[vale otter]

Do you have an amd gpu or nvidia gpu?

[late delta]

Its nvidia Geforce RTX 4060

[winter python]

Definitely not a specs issue. Dumb question, you're sure your monitor is plugged into the GPU right?

[late delta]

pc was prebuilt so i just connected the monitor into the plug and connected hdmi cable

to pc

[vale otter]

Was the hdmi port next to usb ports?

[late delta]

yeah

i can send a pic if u want

[vale otter]

Sure

[late delta]

the blue image is upside down

[vale otter]

geez thats clean

[late delta]

ty ty

[vale otter]

You've got the cabled plugged in correctly thats for sure. When running the game, do you have anything else running in the background? I know alt tabbing can crash the game and youll get a fatal error.

[late delta]

nah i dont have anything else in the background unless its discord

like I have tried everything, restarting the pc, reinstalling the game so many times and even steam as a whole

deleting old files apprently fixes it, (it did not)

[vale otter]

That may be your issue, my previous pc had the issue where if I had discord and the isle on at the same time it would repeatedly crash every 15 mins

You could try updating gpu drivers through Geforce Experience

[late delta]

thats so stupid though , how can a good pc/game not be able to handle tabs n discord like

i have updated the gpu drivers on there aswell

[winter python]

Try wiping the Isle's files in appdata, might improve things a bit

[winter python]

Also do you remember the resolution you're running the game at?

[vale otter]

Its not so much that, its that discord can be pretty buggy sometimes with gpus.

[late delta]

im not sure tbh

let me try and login to the game n find out

[winter python]

Mmmk, might be worth lowering that to 1920x1080, it'll put less strain on the game. Not a guaranteed fix, of course, but it could help

[vale otter]

Have you tried verifying game files?

[late delta]

yeah i have

and it said it was fine

[vale otter]

On a 1440p monitor it'll smear the pixels and look goofy.

[late delta]

should i do windowed full screen or just fullscreen

[vale otter]

Are you on fullscreen now?

For mine i switched to fullscreen and it basically fixed the fatal errors

[late delta]

yeah im on fullscreen already

[vale otter]

I guess try windowed fullscreen and see how it goes

[late delta]

alright

lemme do fullscreen test first

then ill try windowed

[finite vault]

hey @admin im stuck

in na3

[late delta]

yeah it crashed again

[vale otter]

Dang

almost 15 minutes

[late delta]

im gonna try windowed

and i lost my carno to a croc because it froze as i was running from it

smhhh

[empty zodiac]

what i need to do get acces to geatway ...i know that i need cod- 3jf881Aeu4jZl1oP0771dkeL but after is it neccesary to do anything???

[pliant dune]

I can't write on chat at every server

[late delta]

windowed is defo not it

LowLevelFatalError [File:C:\Users\Administrator\Desktop\Isle\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873]
CurrentQueue.Fence.D3DFence->GetCompletedValue() failed
at C:\Users\Administrator\Desktop\Isle\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

lasted like 4 min lol

with windowed

and 15 with fullscreen

[winter python]

There's no code needed, it's on the evrima branch now

[fair citrus]

the map has many areas where you get stuck and cannot get out

and without admin

[late delta]

and i crashed again

[fair citrus]

you just wait to die

[winter python]

#🐞-evrima-bug-reports-🐞

[vale otter]

Here i think i can figure this out

[fair citrus]

ohh

[winter python]

Check the pinned messages in the official server channels to see how to request assistance

[late delta]

bruh i was flyin and i log back in and fall to my death -.-

[late delta]

alright

it crashed again

@vale otter

[vale otter]

Ok I’ve been looking around for fixes for that issue and apparently it’s a problem with early access games. Like Baldurs gate 3 had that issue a while back. I think you could completely uninstall drivers and reinstall them with DDU or try an older version of NVIDIA’s drivers. For uninstalling and reinstalling drivers with DDU, try to look for a YouTube video to do so, or I can find you a guide for it.

[late delta]

i can try

i tried to look for some solutions and all i got was either update my driver and make sure its working

😩

[bronze echo]

When does it happen?

[latent jay]

plz help i reinstalled 3x already and keep getting this notification, i still have 334 gb free space left on my (C:) drive. Any fixes for this??

[late delta]

everyttttimmee i play the game

[late delta]

it crashed again

im done with this game now

[echo vine]

I can't seem to connect to the servers

[small veldt]

One message removed from a suspended account.

One message removed from a suspended account.

[long panther]

happens with me too

my envirma will not start up

and normal isle will not show servers

[severe temple]

Does anyone know how to fix alt attack? I mean while using manual alt attack on deino and carno I am rubber banding and idk how to fix that.

[bronze echo]

show the main menu

[small veldt]

One message removed from a suspended account.

[safe trout]

?

[bronze echo]

restart the game and steam

[safe trout]

I tried that, didn't work sadly

Tho turning off the night light setting worked

maybe it was just a coincidence

I dunno

[sleek summit]

my the isle isnt working bro wtf

ive restarted steam n everything

[halcyon flower]

i have enabled night vision on deino underwater but i dont see anything

[slow bay]

I cant even get into the game idk whats wrong

[chilly geode]

As seen in the video, i cannot join servers. This applies to all servers, official included.
Any idea what might cause this? No setting was changed since my last play session, when everything was fine.

Nevermind, standard IT solution helped: Turn off the game and turn it on again.

[crimson path]

So, 1080 Ti user, running 546.65 Drivers. Cannot get Evrima Public to run due to DX12 not supported error. What can I do?

[winter python]

Try checking for any Windows updates

[crimson path]

Windows is Updated (Although Win10)

dxdiag shows support up to 12_1

[crimson path]

anything else I can try?

[winter python]

Do you know the date of your GPU driver? It's possible a rollback could fix it

[crimson path]

17th January

[full wadi]

Ever since I updated my GPU driver I’ve been having problems. Might be the solution

[wise parcel]

I've had exactly the same problem for over weeks and I still haven't found the solution.... file check ok, windows up to date, drivers up to date, uninstalling the game and steam and reinstalling the same! I even formatted the computer and reinstalled everything the same! The worst part is that I have the same problem on my laptop and fixed it at home! I'm also desperate.... I've been looking for a solution for several days and nights!

[crimson path]

I'm going to install Studio Driver and try.. If that doesn't work I'll just uninstall and come back... maybe next year 😂

I think last time I played was... 2022 maybe

and for the first time 2019. Wow, time flies.

[wise parcel]

I understand but I love this game so much that I can't bring myself to give up on the idea of not playing it anymore!!! the worst is that I see lots of people on the servers
On the other hand, have you noticed that when you go to a server where you don't have a registered dinosaur it doesn't ask you to create one??

[crimson path]

So, with Studio Drivers form 12/12 I get the same error asking about running without -dx12 as launch option

[wise parcel]

I can call you ?
I also show you like that in screen sharing

[crimson path]

I'm bailing out 😕

[wise parcel]

ok let's join if you want as a friend the one who finds the solution indicates it to the other?

[crimson path]

thanks but I already uninstalled. I spent already too much time finding a solution and looks like nobody really knows any workarround apart from updating drivers.

[weak birch]

It's been about a month since I last played this (stopped because of the ping) and it literally is still the same. What are the devs doing??

[wise parcel]

ok I understand too bad.... I will find one day 😉

That’s yet another subject!!! I contacted them via the bug report form, no response....

dommage....

[long panther]

has anyone found anything about the game not even loading up. no error occurs. Just stops everything. The loading screen for the game will not even load up. I havent played the isle since 2022 so idk if that has something to do with it.

[willow blaze]

hey im having this problem where whenever i try to open the game this messge keeps poping up - DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument.

[drowsy quarry]

what's your GPU?

[willow blaze]

idk how do i check?

[drowsy quarry]

open task manager > performance > click GPU and send a screenshot here

[willow blaze]

?

[drowsy quarry]

click the GPU below it

cause you have 2, one is integrated

alright, a 1650

wth

[willow blaze]

mb

[drowsy quarry]

it's been 4 years since it was last updated

damn.

you got a lot of updates to cover huh

[willow blaze]

how i update

[drowsy quarry]

do you have the app called GeForce experience?

in your pc

[willow blaze]

let me check

yeah

[drowsy quarry]

open it and go to drivers

maybe the program will crash if you didn't updated it in a long time

if it does you will have to redownload it

[willow blaze]

it didnt crash when i opened my driver

[willow blaze]

?

[drowsy quarry]

good

now make your downloads, it will take a while

you surely have more than 10 to do

[willow blaze]

jus click download

[drowsy quarry]

yeah, and then express install

keep doing it until you have the latest driver

[willow blaze]

hey its saying my driver is failing now

[drowsy quarry]

mostly because of the app that is outdated

it's good to reinstall it from the website

[willow blaze]

hey is it possblie to get into a call where i can screen share

[drowsy quarry]

nope, it's 1am here lol

I'll give you a direct link to the latest driver

[willow blaze]

ok

[drowsy quarry]

are you in a PC or laptop?
windows 10 or 11?

[willow blaze]

pc 11 i think

[drowsy quarry]

https://www.nvidia.com.br/Download/driverResults.aspx/218047/en-us

download it and always click the first option, the questions are:

want to download the app? yes

express install? yes

[willow blaze]

thank you sm man

[fast bison]

im stuck any ideas lol

[ancient sand]

Hello, I'm having issues accessing the servers. When I try to join, it sends me directly to the menu, and this happens with all servers, including unofficial ones.

help pls uwu

and my video card is an amd rx580

[steady stratus]

@hollow violet check DM asap please

@hollow violet please

[polar egret]

Any admins online

Need some help

Stuck and don’t wanna starve

But if I ping any of you I’ll get banned

So I’m stuck in an endless waiting game

[red crater]

hello can any one help me with dx12?

[rigid sequoia]

stuck on na 3 between a rock and tree

name is kuruki20

[north citrus]

i can't play the game, im stuck on a black window after launching

[safe trail]

I've gotten stuck inbetween some rocks and can't get out. Not sure what to do other then starve out and restart or contact someone who can nudge my character out of place?

[dull pine]

Same thing

[north citrus]

i fixed it

i restarted my internet

[dull pine]

I'll try it too, ty

[keen grove]

Someone please help me.

🥹

[lavish shard]

i cant place a nest as a troodon

[keen grove]

I've tried everything. But nothing helped.

[edgy beacon]

have you tried verifying your files?

[keen grove]

Yes

[edgy beacon]

I know this is basic and it's annoying, but have you tried restarting your computer or uninstalling and reinstalling the game.

*?

[keen grove]

Yes ofc

[edgy beacon]

yeah I know annoying questions but it's good to make sure. one more annoying question have you made sure your drivers are up-to-date?

[keen grove]

Of course, it's okay.

[edgy beacon]

try deleting the config and reinstalling EAC if you haven't. but if you have, sorry but Damn i have no clue then

[keen grove]

Reinstalling eac?

I deleted theisle>saved map but nothing☹️

The config Is that all I need to delete?

[keen grove]

And then re-download the eac?

[edgy beacon]

Yeah, re-download Easy anti cheat

[edgy beacon]

yes

Then you will have to uninstall the isle and reinstall it and it should work from stuff I've seen online but if it doesn't I'm sorry I really have no clue at that point

[keen grove]

Redownload with admin?

[edgy beacon]

yea

[keen grove]

So

1. Delete the config
2. Reinstall eac with admin
3. Deleted the isle in steam and again download?

[edgy beacon]

yes

[keen grove]

This?

[edgy beacon]

yes

and when you complete that uninstall and reinstall the Isle

[keen grove]

When it downloaded Then should I start it on Steam?

[edgy beacon]

Yes, if you have the same issue of it, just not starting restart your computer and try again if it does it again I'm not sure what to do. We went over everything that I know.

[keen grove]

Unfortunately, it has not changed.
Now I restart the pc..

[edgy beacon]

yes 😭

[keen grove]

When does the game come out?🙄

officially

[edgy beacon]

to be honest, I'm really not sure it seems to take them a little while nowadays

I have one more question I forgot to ask, does it give you an error code?

[keen grove]

No😐

[edgy beacon]

Did it just start doing this?

Or has it been like this for a while?

[keen grove]

For a while

was error-free for a few months

[edgy beacon]

oh

Dang that sucks you bought a game and you can't even play it

[keen grove]

Yes, I can only play the non-beta version.

[edgy beacon]

now that's weird you can play the regular, but you can't play evrima

[keen grove]

Exactly. Weird

[edgy beacon]

after looking up what you just said that's a super common issue, but nobody has a fix that's so weird

[keen grove]

Yes, it's quite strange...

[edgy beacon]

Sorry but that's all I know to do hopefully a admin helps you or they finally fixed that issue

[keen grove]

Thank you for trying to help. I hope

[severe temple]

Does anyone know how to fix alt attack? I mean while using manual alt attack on deino and carno I am rubber banding and idk how to fix that.

[edgy beacon]

@keen grove https://docs.google.com/document/d/1o8xsbfZKesdLpvViUdnYwVkG2SiqEuFkw8W3qslI7V0/edit

Your issue was in there

[keen grove]

I have done it all

☹️

[edgy beacon]

dang😭

[thin moth]

yo how do i fix this

like for it to never happen again i fix it then the next 5 hours it happens again and sometimes i can't even fix it so i just stop playin but i need to know how to make it disapear forever

[severe temple]

I think you need to instal anti cheat

[thin moth]

i did that in file

but then it don't work

[severe temple]

You can try to reinstall it again

And see if it works

[thin moth]

i did that 12 times today

still nun

is there like a way for me to delete the file / delete everything from file that is about the isle?

to maybe reset like the system

[severe temple]

Well idk then

[thin moth]

=((

[edgy beacon]

have you tried verifying your files?

[thin moth]

wym

[thin moth]

oh yes

i did that alot today

game just hates me

i clicked on uninstal

anti cheat thing

then instal

then verify

not working then i spam instal and verify

but yeah still nothing

[edgy beacon]

I know this is an annoying question, but have you restarted your computer since you did that?

[thin moth]

no.

do i need to restart?

[edgy beacon]

sometimes that could help not saying that's gonna fix it, but it could help it

[thin moth]

alr alr ima finish installing then i will restart and get back to you

[edgy beacon]

For those with that "Easy Anti-Cheat is not installed" issue, there are some steps you can do to solve it

"C:\Program Files (x86)\Steam\steamapps\common\The Isle"

there is a file called InstallAntiCheat.bat, just run it and try running the game again.

--------------------------------- 1 -------------------------------
Go to the game folder. Right click game in steam, properties, local files, browse.
Should send you here: steamapps\common\The Isle

Delete EasyAntiCheat folder.
Then Verify intergrity of game files.

After this the game should download an insignificant small amount of files.
Run the game, now it installs EasyAntiCheat for you.
----------------------------------2--------------------------------

• Right Click The Isle [Evrima] in steam.
• Properties
• Local Files
• Browse
• Open EasyAntiCheat Folder
• Double click EasyAntiChaet_EOS_Setup. Most likely nothing will happen.
• Return to Properties / Local Files
• Verify integrity of the game files.
  -----------------------------------3--------------------------------
  For anyone else with this issue, go to the game directory

"C:\Program Files (x86)\Steam\steamapps\common\The Isle"

there is a file called InstallAntiCheat.bat, just run it and try running the game again.

(Update windows may work too if none of these doesnt work)

this was in the pin messages, @thin moth

[thin moth]

oh god

das alot of reading

[edgy beacon]

yeah it is but if what you did didn't fix it, this might help it

[thin moth]

hold on i just reinstalled it and now it's frozen on me

and it closed on me

[edgy beacon]

???

[thin moth]

it just shut on me

the game

[dull pine]

Yo how do I open this file

[thin moth]

@edgy beacon my game workin again

[edgy beacon]

nice

[thin moth]

but im saving your message for

later use

if it happen again

[edgy beacon]

okay

[thin moth]

ty

=))

[edgy beacon]

np

[dull pine]

Never seen someone who really fixed his game

[edgy beacon]

@dull pine I might be able to help

[dull pine]

It would be nice

Like I get infinity loading after launching

[edgy beacon]

@dull pine after a little bit are you getting an error code?

[dull pine]

Nah

Just infinity loading

[thin moth]

@edgy beacon i just got into the server and im dead in 1 sec

[edgy beacon]

@thin moth that one I have no clue

[dull pine]

Btw I can play Spiro and legacy without any troubles except for servers

[edgy beacon]

@dull pine Try verifying your files first

[dull pine]

I did

It says that they are ok

[edgy beacon]

Has this been going on for a little bit or did it just start?

[dull pine]

It happens since I bought the game

Like for 1 month

[edgy beacon]

Dang

[long panther]

My Envirma game will not open. It just closes when I press the play button.

But Spiro and Legecy work but no servers pop up

[edgy beacon]

yeah, there was another person having that problem. We tried everything but we can't get it to work.

[long panther]

I may just try to wipe my pc

Cause that’s the only thing I can think of

[dull pine]

I have a great pc tho

[long panther]

Same

[edgy beacon]

It's not your PCs it's just the game is kind of buggy

[dull pine]

I also dmed owner with information about my pc and saying what's the problem

[long panther]

I thought it was EAC

[dull pine]

How can people play it

[long panther]

But it’s not

[dull pine]

Got ignored tho lol

[long panther]

Exactly, I just downloaded the game and can’t play

[dull pine]

The fact I can't return money for it anymore bc I did so many tries of fixing it

[long panther]

True

[dull pine]

This game is kinda scam atm

[long panther]

Can’t even open it. Scam lmao

[dull pine]

Owners can't fix problems with starting game but instead of fixing problems they are adding new dinos x-x

[visual whale]

hacker on eu 3

<@&505047238674874368>

small croco

-361,515.931, 343,902.737, 39,935.038

[long panther]

Honestly I rlly did want to play the game but can’t.

[dull pine]

Same

The only thing I can do is to play Spiro with 6 people online max

Or legacy on China servers

[long panther]

Same

The devs just ignore the people that can’t even open up there game

[dull pine]

Money suckers ig :/

[long panther]

Idk :/

Idk what other games to play rn. A lot of games have got boring

[dull pine]

Path of titans is kinda alternative

[long panther]

It doesn’t have the same feel

[dull pine]

I use to play "Prior extinction" In Roblox

Great game tho

[long panther]

Ik that game

[small veldt]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[dull pine]

There are o official servers on spiro

Only lan and unofficial

As I know

[small veldt]

One message removed from a suspended account.

[bronze echo]

yes spiro is dead

[small veldt]

One message removed from a suspended account.

One message removed from a suspended account.