🔧-evrima-troubleshooting-🔧

[kind quiver]

and you have 2015

not 2015-2022

[marsh lantern]

yeah adn your version is 14.36 mine is 14.0

[kind quiver]

or there is something more under but I don't see

just uinstall 2015

cause reinstall might not work always

[marsh lantern]

thats windows desktop runner

[kind quiver]

ow okay

yeah u just don't have 2019 xD

and this game runs on 2019

cause 2015-2022 is 3 versions in one

it's 2015,2019 and 2022

that might be the case but I am still not sure lol

if you struggle just simple uinstall 2015 since it's outdated anyway and 2015-2022 does everything that 2015 did

okay I turn off pc good luck now xD

[marsh lantern]

I got it

had to go to visualstudio not microsoft

thanks

thanks again for all the help! really appreciate it

[kind quiver]

no problem

let here know if u manage to fix it 😄

[marsh lantern]

will do!

[kind quiver]

Actually I think you have to restart PC after installing Microsoft Visuals C++ too

[stiff sluice]

everytime i try to start evrima it says easy anti cheat not installed

but i open my steam files and look in the isle and its there

i verified game files

and i un installed re installed

[marsh lantern]

did you run the installanticheat.bat?

[stiff sluice]

where do i find that

[marsh lantern]

"C:\Program Files (x86)\Steam\steamapps\common\The Isle"

[stiff sluice]

batch file?

[marsh lantern]

yes

[stiff sluice]

alr that worked

thanks

[marsh lantern]

anytime!

[brisk wagon]

finally got home and did this, did not work

problem repost

[marsh lantern]

Welp, my game still crashes on the splash screen even after all the above troubleshooting. If anyone has any ideas please let me know!

[tiny berry]

To anyone who has the freeze errors you need to update your drivers via geforce experience

Fixed it for me

[frank forge]

stuck inside a rock on NA 2

[gusty solar]

how can ı fixed anticheat problem

[west zephyr]

still having the pixellated problem... any fixes? anywhere?

ive tried everything with graphics...

ive even uninstalled and reinstalled the game 💀

[bronze echo]

did you delete config as well?

[bronze echo]

whats your error?

[odd nebula]

https://www.reddit.com/r/theisle/comments/14jp464/upd65_gfx_options_are_broken_do_not_use_anything/

[gusty solar]

ı fixed

I deleted anticheat from the game files and reinstalled it.

[dawn gate]

thank´s for this link. I had blurry experience too. now its all clear and sharp without upscaling. Only my fps are now 60, before 130

[odd nebula]

Yeah it kills FPS.

[sick mesa]

hello, can anyone tell me why stam regen diet buff doesnt work in gateway?...ive seen others have it...and also health regen buff and stam decay buff works but not stam regen buff...

thanks in advance

[drowsy quarry]

known bug

[kind wasp]

Was playing last night and my friend and I couldn’t make a group using the friendly call button, anyone know how to fix this?

[vague heart]

A relog will mostly fix this issue.

[kind wasp]

Both sign out and back in?

[vague heart]

You can try that, yes.

[kind wasp]

Ty we’ll give that a go tonight, I assumed that’s what Relog meant?

[vague heart]

Correct, logging out and in again will probably fix that.

[kind quiver]

also what might be good is to check easy anti cheat logs which is %AppData%\EasyAntiCheat
if you struggle to find all the isle eac logs then you can download this program https://github.com/stefankueng/grepWin/releases/tag/2.0.15 preferably just go with grepWin-x64-2.0.15_portable.zip and paste exe to directory C:\Users\xxx\AppData\Roaming\EasyAntiCheat just change xxx to your username or just windows+r and type %appdata% go to AppData\Roaming\EasyAntiCheat and copy directory and paste to grepWin and it will find for you all files that have Isle if you set everything as shown on screenshot, and you can share all logs maybe we figure something out. Also I send my logs so you can see if they are the same or not, if you don't have programe to compare text files then hand logs here (I also deleted from my lags all different IDs cause I don't know how important this is)

[kind quiver]

but actually I might have 2 log files because I am on beta evirma too so you might have just one

[sick mesa]

so u know if its permanent or if u can fix it?

[drowsy quarry]

they will fix it eventually

[sick mesa]

oh its not a me problem then k thanks

[ocean bronze]

on EU 4 is cheater :{

[spiral sable]

hi my problem

How can I solve the problem? I couldn't enter the game

[stone goblet]

I have a problem that I click play on the steam and anticheat pops up and it disappears after like 5 secs and the game shuts down any help ? (only on evrime btw not on the base game)

[winter python]

What GPU do you have?

[spiral sable]

how

my directx12

pls help

[winter python]

Open Task Manager, then click Performance, then click GPU

[spiral sable]

%3

intel core i5 10200 2.4ghz

[stone goblet]

What is your Graphics card he says

[spiral sable]

gtx 1650

[winter python]

That's a CPU, GPUs are graphics processing units

[winter python]

You need to update your drivers and possibly your version of Windows. Check if you have a program called GeForce Experience installed on your computer. If you don't, you'll have to go to NVidia's website to download the new driver

[stone goblet]

Sir any help on my problem any ideas why does it keeps shutting down upon opening the game ?

[winter python]

I'm not sure, you might need to try a manual reinstallation, where you delete the files by hand. There's more detailed instructions on that in the pinned messages

[stone goblet]

Ok lemme read those and try them thx

[winter python]

Good luck, I hope it helps!

[stone goblet]

I hope that helps too , Thx sir !

[spiral sable]

My computer shows directx 12 but I still can't enter it

[silk trench]

Chill bruh we cooked

[vague heart]

#🔧-evrima-troubleshooting-🔧 message You'll want to update your drivers, that should fix your problem.

[spiral sable]

I updated my drivers and still the same problem persists.

[drowsy quarry]

from where did you updated it

#announcements pick the code and put in betas

[stone goblet]

I deleted the game and downloaded again and just still this pops up and immediately closes any solutions for this just for evrima again btw I can play the base The isle

but I cant play the evrima and hordetesting

[odd nebula]

Some people got that ”fixed” by streaming when launching The Isle. You can try that.

[stone goblet]

Like streaming on discord or something ? I dont get it ...

[odd nebula]

Yes, for example, or sharing your screen.

[stone goblet]

oh ok I can try that

[real shuttle]

@stone goblet same problem here. if its the same problem as me then the best thing to do is a reinstall of windows. so a few games run off Easyanticheat. but each game runs their own easyanticheat. but the isle and VRchat seems to be running off the same one. i been trying to fix this for days now. but finally given up. even when you unistall easyanticheat and removing the files you can see. easyanticheat still has files hidden somewhere far in your pc. so far reinstalling windows has helped people. but sadly i wont do a windows reinstall. because whats to say it wont happen again

[stone goblet]

nope it doesn't work

[stone goblet]

did you get your own problem fixed ? and did you reinstall the windows for that ?

[real shuttle]

no. I tried almost everything. the only thing i haven't tried is reinstalling windows. sadly they just need to fix this problem. because we arent the only ones having this problem. its actually common. but it has worked for those that have done a reinstall of windows. i think its because Easyanticheat bugs out. and the only way you can competely reomve it is Use cmd. but i wont be fiddling with that. because i have other games that run on EAC. the isle was working about a week ago. but all of a sudden it stopped on the 2nd of nov

maybe try this. go under search bar on windows and type in the isle and then open it from there. others say that works.

[stone goblet]

I wont be able to reinstall windows like you and I also have games using EAC so I think we are both going to wait until the dev team sees this and fixes it but probably they won't soo ıdk what to do
I tried that too but no good outcome same thing happens when I do that too

[vital garnet]

I’m having this same issue too, I’ve tried everything imaginable. I haven’t did the windows reinstall yet but that seems like such a chore. It seems like a common issue though forsure

No matter what I do I get this

[stone goblet]

I dont even get this just the EAC screen and closes immideatly

[vital garnet]

Jeez

[drowsy quarry]

you tried deleting config folder too?

[stone goblet]

this is a blackscreen issue I think and can be solved ıdk though

[vital garnet]

I haven’t tried that, just delete it? I’m not the most tech person but I’ve followed a couple guides with anti cheat online and nothing seems to work

[drowsy quarry]

yours is not anticheat though

[real shuttle]

yea the problem we are having is Easyanticheat runs up and then closes.

[drowsy quarry]

it's simply the game in wrong resolution

[vital garnet]

Ohhh, okay. So where would I go to delete it, just in the same folder as the other stuff?

[drowsy quarry]

close the game
press windows + r
search %localappdata%
find the isle > saved > delete config

[vital garnet]

Ight let me try that

[drowsy quarry]

you can also try alt + enter or shift + enter

[vivid ocean]

same problem with anticheat, tried everything but nothing...

[real shuttle]

welcome to the club. hopefully they fix this.

[real shuttle]

oddly enough this fixed VRchat haha. i use VRchat as a test subject for the isle

going to try the isle with this and see if it fixes it

if it works then they definitely need to fix this issue. will see in about 2 hours

[stone goblet]

ı hope they fix the EAC asap bc I really want to play evrima

[short spindle]

Can someone help me? just bought the game and Iam trying to launch evrima and it says "Maximum simultanous game instances reached!"

[stone goblet]

maybe try closing the game from the task manager and try again

[short spindle]

it says dx.12 smth is not supported on my system

[vague heart]

What GPU do you have?

[short spindle]

idk what is that I dont do that stuff

I know how to be good at a game like roblox , mc , stardew , rain world and those that I had no problems with but this is making me loose hope

[vague heart]

Open your task manager, go into the performance tab and let me know what GPU you have, if there are multiple entries, let me know all of them, or post a screenshot.

[short spindle]

kk

[vague heart]

That GPU cannot run the evrima branch of the game. You'll have to upgrade your GPU in order to do so. You need a GPU which supports Dx12 with feature level 12_0 or higher.

[short spindle]

how do I do that

[vague heart]

You have to buy a new GPU.

Or a used one, that's really up to you.

[vital garnet]

alil late, but everytime i delete config it just comes right back

[drowsy quarry]

it's supposed to come back

once you delete it once you can play the game again

[vital garnet]

i deleted it, open game, still have same black screen with the menu noise behind it

[bronze echo]

Have you tried going into Windowed and back?

[vital garnet]

yeah

[drowsy quarry]

can try to reinstall steam, it worked for some guys who couldn't fix the wrong display

[bronze echo]

What res for your monitor/Windows?

[jaunty lichen]

What do I do if I am stuck in hordetesting?

Im dying now because of it lol

[vital garnet]

this worked, thank god. Thanks for the help

really appreciate it

[drowsy quarry]

glad so

[bronze echo]

Same as for normal unstuck but admins dont do it to often

[dawn gate]

An Info for everyone:
Method 2 works best for me, i set in Engine.ini the following:
r.ScreenPercentage to 75
than i have tsr with 75% resolution.

after that, i set the following commands for unreal engine 5 in the engine.ini
[SystemSettings]
r.TextureStreaming=0
r.Streaming.LimitPoolSizeToVRAM=1

force the game to compile shaders in the menu or loading screens, which should help alleviate shader stutter.

[/script/engine.renderersettings]
r.CreateShadersOnLoad=1
niagara.CreateShadersOnLoad=1

Disabling texture streaming forces the game to store all textures in the memory first and load them when ready. Requires more RAM and VRAM, but can potentially alleviate texture streaming stutter.

[bronze echo]

75% seems to make it very blurry for some people and why limit the vram? Is lit limited to 1gb or 1.0 of all vram(100%)?

[real shuttle]

this method didnt fix my game but actually made it run. so i can atleast run the game now

[dawn gate]

the default render resolution is only 50% with tsr.
it makes no difference if you change it in the graphic menu. read the reddid.com entry. Try it.

i set the texture size to high. with this setting in the game settings, the isle used only 6500-7000 MB VRAM.
With the setting for poolsize, it takes all of the vram now. for my card (rx6650xt) 7900 MB without any stuttering.

If it works well with the default settings, then you might as well leave it that way. It's only really going well for me since the changes

If the memory runs too full, the textures become blurry

[bronze echo]

Ive read it and expanded upon it in a document ive tried my own settings too but nothing makes such i difference i feel a need to use it might try this though, ill maybe add a guide for it if i have time. But im a bit confused do you mean you force the Isle to use all the vram? If thats the case and im not missunderstanding why would you want that the gpu is made to use as much vram as needed by itself aint it so making it use more wouldnt help much

[kind quiver]

You can't play evrima and hordestanding because it has easy anti cheat, you have some problems with EAC pretty common here I helped a guy yesterday but we didn't fix it, you might want to check AppData/Roaming and look for easy anti cheat folder to see logs and inside what happened.
But you probably play many games with easy anti cheat right?

[dawn gate]

@stone goblet - Right Click The Isle [Evrima] in steam.

• Properties
• Local Files
• Browse
• Open EasyAntiCheat Folder
• Double click EasyAntiChaet_EOS_Setup.

did you tried this ?

[vivid ocean]

I tried it, but nothing happen

[dawn gate]

is easyanticheat allowed in firewall or antivirus (windowsdefender) ?

[boreal cobalt]

hey, its giving me the dx12 error. Does anyone know how to fix?

[dawn gate]

whats you gpu (graphic card) ?

[boreal cobalt]

A 1060 6 gb

[dawn gate]

gtx 1060 ?

[boreal cobalt]

Yeah

This is what it showsm e

It used to run perfectly, idk what happened now

[dawn gate]

seems like the 1060 has only directx feature level 11.1.
this card can´t run evrima without feature level 12.

[boreal cobalt]

So does that mean im not able to play evrima?

Or is there a work around

[restive verge]

Does no one know how to submit a bug report on sound? :D constant stuttering sound from dino leaves or any other sound

[dawn gate]

which driver is installed ?

546.01 ?

[boreal cobalt]

yea

that one

[dawn gate]

hmm can you load and open the program gpu-z and show a screenshot ?
https://www.techpowerup.com/gpuz/

[drowsy quarry]

is your gpu updated?

[drowsy quarry]

and windows as well

[boreal cobalt]

the driveri s updated yeah

windows is as well

[dawn gate]

feature level 12.1 is ok.
thats weird

[drowsy quarry]

where did you updated it

website or g.experience?

[dawn gate]

in steam, rightclick on the isle and check the start option. is there anything like -dx11 ?

did you have verified your game files ?

[boreal cobalt]

both ^^

[boreal cobalt]

theres no -dx11

[boreal cobalt]

yesi have

[drowsy quarry]

weird

usually any nvidia gpu above 1050 is compatible

[boreal cobalt]

yeah i dont know whats going on

[kind quiver]

Tell me what happens exactly and show me AppData/Local/TheIsle find logs TheIsle.log and drag here or to me on private message so we see what the issue is

[boreal cobalt]

@kind quiver add me

[candid drift]

hi i have same problem whit -dx12 din't work and i don't know how the fix it

and i wanna say i just install the ısle evrıma not normal one if i install normal one can this fix my problem ?

[low sierra]

Can someone help me with this

It does this when trying to get into the horde test

[candid drift]

try to uninstall anticeaht and install again this fix my problem

but after i got another error

[drowsy quarry]

whats your gpu?

[candid drift]

AMD Radeon R7 200 series

[drowsy quarry]

is it updated?

[candid drift]

yeah

i updated now

[drowsy quarry]

okay, what about your windows?

[candid drift]

win 10 pro

64 bit

[drowsy quarry]

i mean if its updated as well

cause the dx12 error basically means 2 things

either your drivers are not updated

or your gpu cannot handle the game

[candid drift]

idk i mean i play genshin impact whitout problem

[drowsy quarry]

that doesnt mean much

unreal engine 5 needs a capable gpu in order to run lumen and other graphic settings

[candid drift]

i din't dowland the isle normal its can be problem for isle evrima *

?

[drowsy quarry]

evrima is with unreal engine 5

if you download legacy you can play

but its a bugged branch :/
devs dont work there anymore

[candid drift]

i try to someting from youtube and i din't get -dx12 error but game just don't start

[drowsy quarry]

what?

[candid drift]

sorry for my english

[drowsy quarry]

try writing that again

i dont think i got it right

[low sierra]

I thibk he meant he looked on YouTube for a fix and it no longer says that error but the game won’t start

[candid drift]

yeah i try to say this xd

[drowsy quarry]

theres no other way to fix dx12 error

his gpu doesnt support it, unfortunately

[candid drift]

i got it ty

[drowsy quarry]

np

[low sierra]

I need help with this

Just updated my drivers too

[marsh lantern]

Welp my game just works today..... wtf... I do not understand....

[modern prawn]

im eating mountain ash (dots) but its not giving me any nutrients? my hunger is going up

nutrient is at 86%, the other two slots have an S right now

[modern prawn]

well i ate from a different source and that worked... idk what happened with the first mountain ash. should i do a bug report? idk

[silk otter]

Problem repost ^

[vernal flicker]

Replays don't work?

When I press play, it throws a fatal error

[kind quiver]

Maybe you didn't restart pc after installing visuals c++ lol

[marsh lantern]

I did tho!

Only thing I can think of is I always hit restart and never let it fully power off

[kind quiver]

You press reboot in windows or press button on PC?

[kind quiver]

Yeah that might be too

Idk how but maybe might be lol

[marsh lantern]

In windows

Never hard power off my pc

[oblique fiber]

does anyone know how to fix under water nv?

its just black fog and no white lines

[glossy valve]

what exactly does deleting the config file do? do i have to do anything after that? trying to see if i can improve some performance issues

[bronze echo]

Wipes game settings and skins it helps with a lot of different stuff it helps with performance sometimes

[glossy valve]

gotcha. idk if i wanna delete my skins but i could just screenshot them ig

[sacred forge]

Hello i got stuck in the new gateway map can any admin help me please

can i tag any admin?

[sweet cradle]

on AU1 server

[tranquil lantern]

Does anybody know why my alt attack won't work correctly when playing teno

[vague heart]

Verify your game files, that should fix it.

@sweet cradle @sand frost This is not the channel to request assistance in. Please hop over to #evrima-au and #evrima-na respectivley to post your requests there.

[vague heart]

What exactly is your issue?

[tranquil lantern]

i cannot use both RMB attacks? only one at time, i have to change that one setting if i want to use tail attack, and change again if foots

the alt+rmb does claw attack somehow xd

i should do tail or foots?

[vague heart]

Have you ticked the manual alt attack in the gameplay settings?

[tranquil lantern]

Yes, if i do that, it doesn't seems to be working still

for other players it works

[bronze echo]

try delete config and do it again

[tranquil lantern]

When its on, RMB does kick, and alt+RMB does claw

[tranquil lantern]

How does that work? in simpliest way

[vague heart]

Try what pretzel said, should be an issue with your local files.

[vague heart]

#announcements message

[tranquil lantern]

Thanks

Worked 🙂

[plush bough]

guys when I try to download evrima it stops

I cant download the evrima but I downloaded the main game

[vague heart]

If you switch branches it should automatically start downloading the new branch. If it doesn't work for you, you can try clearing your download chache.
Steam -> Settings -> Downloads -> Press "Clear Cache" under Clear download cache

[plush bough]

thanks but the problem is I'm not a pc user I'm playing it using crossover and original game works very well so I don't know how to do that from my mac

[vague heart]

You said you have problems downloading the game, that should work nonetheless. Playing the evrima branch is another story, since it is using UE5 which has specific requirements for your hardware.

[candid drift]

hi guys can i ask someting

[plush bough]

yea I have downloading problem but I think I can't do that on crossover the "Clear Cache" part

[candid drift]

I am currently using R7 200 as GPU and my game does not open due to -dx12 error. I will start using nvidia 1650 in 1 or 2 days. Do you think I can play the game this way? By the way, I can play the normal game and the error occurs in Evrima.

[plush bough]

wait I got it

let me check is it gonna work

noo it is not working

[vague heart]

Afaik your old GPU is not able to run the game as it lacks required features for the evrima branch - the legacy branch uses and older version of the engine which is why you are still able to play it. Your new GPU will be able to run the evrima branch, keep in mind that this card is not the strongest and you won't have the best performance.

[vague heart]

I don't have any experience with Mac nor CrossOver. But I have my doubts that this will work flawlessly, if it will work at all. Maybe someone else can shed light on this.

[candid drift]

so even if my new GPU can be problem whit evrima ?

[plush bough]

oh okay thanks

[vague heart]

It will be able to run the game, but don't expect great performance, especially with higher settings.

[sacred forge]

Hello, i got stuck in the new gateway map could you help me please

[stone goblet]

guys I have may fixed the bug ıdk how though if your game starts and closes immediatly just close discord and start the game again and the game should start normally

[stone goblet]

.

[vague heart]

Hop over to the evrima channel corresponding to your region and check the pinned comments for instructions on how to request ingame assistance.

[candid drift]

Actually i never play the games like higher settings its okey for me. Do you think I can play with medium registers? I'm not very good with computers, unfortunately I just started.

[sacred forge]

Do you mean #evrima-eu

[vague heart]

For example, use the channel that corresponds to your region.

[stone goblet]

and than after the game launches start the discord again ıdk how discord effect the isle but thats how I solved it

[vague heart]

I used a 2060 before and sometimes hadn't had the best performance. A 2060 is roughly 100% faster than a 1650, according to https://www.techpowerup.com/gpu-specs/geforce-gtx-1650.c3366.
You may be able to hit stable 60 FPS with low-medium settings.

[plush bough]

Ok let me try that

[candid drift]

@vague heart thanks man

[plush bough]

But where is easyanticheat folder?

[candid drift]

@stone goblet i see yesterday someone said if you stream in discord may be this can be fix problem but i din't try actually

@stone goblet and i really tired try to fix this im done my gpu not enough for this game so i got 1650 i don't have so much money i only have this for now

[stone goblet]

opps sorry wrong ping brother

[candid drift]

İts ok dw

[bronze echo]

Make sure windows is up to date and you get drivers for the 1650 and you will be able to play

[bronze echo]

Yeah your current gpu if i remember corectly is to old and dosent support needed software

[candid drift]

Y my Windows is allready update gpu update too but still

[plush bough]

guys there is no easy anti cheat folder what should I do

[bronze echo]

You need to make sure you need dx12 fl 12 and it cant be a intel intregated gpu as they lack support for another software and make sure you have about the same grapichal performance as atlest a 1060 for playable fps

[bronze echo]

Refering to the 1650 you said you are getting

[bronze echo]

Verify files make sure you have the evrima/horde testing branch

[plush bough]

how can I find dx12 fl 12

[bronze echo]

It can run dx 12 feature level 12_1

[bronze echo]

You can run evrima the guy must have said smt wrong as the 1000 series can run evrima you need drivers and Windows 10/11 22h2

[plush bough]

and I don't have macOS sonoma is it a problem?

[bronze echo]

Make sure your gpu supports it you can find it on smt like tech Powerup

[bronze echo]

Not sure you should be able to look it up though

[plush bough]

okey thanks

[abstract iron]

ı hate the nıghts

[main stag]

Hi, are there any admins on please. Ive come on a couple of times over the last few days to raise a red flag on a stuck spot on Test server EU2. It's in what I'd say is a path through.

So to clarify my dino is stuck

[vague heart]

You can request to be unstuck in the evrima channels. Hop over to #evrima-eu and check the pinned comments.

[main stag]

ty

[full wagon]

anyone knows why im rubberbanding so much recently on evrima? never had this issue before but for the past week its been unplayable.

music playing so please mute

[bronze echo]

is it ur own server?

have you tried others in that case

[full wagon]

not my own server no and it happens on all servers

[bronze echo]

make sure you dont have any wifi issues like latency or packetloss or other stuff like that

[full wagon]

wifi is all good, no packetloss from what i can tell tbh i think my pc might be bottlenecking

[bronze echo]

hmm i guess try the horde test

[full wagon]

but this does not happen on other games, i can play the newest cod etc with no issues

[full wagon]

still same

[bronze echo]

Make sure the wifi is private in settings and delete the Firewall permissions

[turbid mirage]

My servers are not showing up on the stress test

[full wagon]

done that it worked for like 2 minutes then started doing the same

[kind quiver]

it was pure luck not an fix lmao, I don't think it works. And you probably might have done also something else other than closing discord

[full wagon]

i fixed it for now by deleting the config file

nvm i spoke to soon it started again 💀

[stone goblet]

as I said ıdk but I didnt do anything from closing discord and starting up the game ( I have better discord installa maybe that causes smthn)

[azure plume]

https://medal.tv/games/the-isle/clips/1CGnJtr4EIOozo/d1337PRaZnXT?invite=cr-MSxIVGssMTcxNDE1ODA0LA

can I get sme help before I die?

EU 2))

[snow moss]

(eu7) I fell into such an area, I can't get out, Carno, for whom I tried in vain, will die. Can someone help

[stone goblet]

I am not an mod or anthing but

[rotund birch]

Is anyone else getting cuts of intermittent audio lag on gateway?

[plush bough]

Guys when I try to enter evrima it says easy anti cheat error what should I do

[old verge]

Wanted to know if anyone could help me adjust anything in graphic settings in-game to get rid of graininess/blur :-)

[dawn gate]

it´s a known bug of gateway

[dawn gate]

#🔧-evrima-troubleshooting-🔧 message

[plush bough]

but when I try to verify it it says this

and I'm playing it from CrossOver

[plush bough]

and doesn't work

[dawn gate]

what does it mean ?

[bronze echo]

Did you try nr 2 as well?

[plush bough]

yes

[plush bough]

I'm playing it from mac

[fair valve]

-195,865.561, -5,036.856, 48,908.029 here is a stuck rock

[winter python]

#🐞-evrima-bug-reports-🐞

[analog shard]

<@&401466542140817419>
Hey there, I'm playing Deino, eating only elite fish for some time. Suddenly I'm infertile and stuck with e.g. -75% growth for over an hour. Now I have a perfect diet regarding the icons but from the menu it still says poor diet. Also resting and relogging didn't help me. Also joined another server but it didn't help.
Any ideas? 😦

[winter python]

Show me a screenshot of your diets, please

[analog shard]

Lost the third icon. Been on the web to fix my problem...

So that means I have to get a perfect diet to loose the infertility? Or will it go away without it?

ah okay. Thank you 🙂

[analog shard]

It worked, thank you very much? 🙂

[sick gazelle]

anyone here can help me with something regarding joining servers in the evirma??

[dusk bough]

so, i hope to not being redundant, but i got a launch problem:
if i try to launch evrima, i get to the launcher where get launched also EAC i think but as soon as the launcher starts initialization, the launcher crashes. if i try to launche the game from the launcher into the game folder, it reaches after initialization, pops out a splash but then nothing and the game dont start... any clues? already reinstalled

[fiery scarab]

@dusk bough did you try verifying your files?

[dusk bough]

yup

[fiery scarab]

Do you get an error message?

[dusk bough]

not at all. in fact i dont know where to start for troubleshoot

[fiery scarab]

Did you try launching the game through steam browser?

If that doesn't work, maybe try this?
#🔧-evrima-troubleshooting-🔧 message

[dusk bough]

i tryed this 2 ways :
launched the game first via a well known cloud gaming platform, i was in haste and wanted to try the game ( just bought).
Legacy just fine, wanted to try evrima but acknoledge the `beta branch' matter, so just installed on my laptop

[fiery scarab]

OH

You're using GeForce Now?

[dusk bough]

when i launch the game ( after all the setting via steam for the branch, quite used to it in other games)

[fiery scarab]

Unfortunately evrima branch doesn't work on GeForce Now

[dusk bough]

it looks like it crashes as soon as the launcher start initialization, after launching eac i thing

yup yup, i know, understandable. a tech limit by gfn

[fiery scarab]

Ya if you're using GeForce Now cloud gaming it doesn't work for the evrima or gateway branches

[dusk bough]

didnt know if i could say that

its more a 'side' than the main, im on a gaming laptop quite recent

but i don`t get to launch the game even when installed

[fiery scarab]

You can only play the main branch legacy using GFN, the evrima branch and gateway branch do not work on GFN sadly

So it makes sense that it will not open the game

[dusk bough]

yup i got this! wait maybe im explaining myself bad, my english is rusty:
i used it once via gfn

im actually trying to launch it on a laptop

like a physical intstallation

not a cloud one

[fiery scarab]

It's all good, if you're trying to play without GFN on a laptop you might be having a different problem. Try doing this if it still crashes when you open it
#🔧-evrima-troubleshooting-🔧 message

[dusk bough]

already did the first part, i have no folder in appdata, and did a fresh reinstall, ill try in a sec the auth part

[fiery scarab]

Did you type %appdata% in the top left bar not the top right?

[sick gazelle]

i got a problem with joining unofficial servers and i can only join EU servers on official in evirma

i used to be able to

join everything

now i cant

[fiery scarab]

Image for clarity

[fiery scarab]

Did you verify your files?

If you did, make sure you have the unofficial server filter checked when looking at the server list not the official server

[dusk bough]

yup, im in the folder and no the isle in sight, just a sec

so i checked and im the admin account of this device, no folder into appdata, verified the installation folder

fixed: for some reason launching steam as admin fixed

[fiery scarab]

Nice! ya sounds like a firewall issue but what I linked you should have had the solution for that too I think

[sick gazelle]

I can see the servers , but I cant join them , I verified everything

I can only join EU servers

This what pops up to me

[fiery scarab]

That "connection timed out" means it took too long for you to connect to the server. Your ping may be too high on that server or your internet is not able to connect for some reason

[sick gazelle]

It used to work before on the same internet

Nothing changed with the internet

[fiery scarab]

Is this happening on all unofficial servers for you?

[sick gazelle]

Yes

And all official servers but EU servers , I can join EU servers

If I open the game at my friends place , everything works normally

[fiery scarab]

Do you regularly restart/turn off your PC?

[sick gazelle]

Every day at night

[fiery scarab]

Could be a firewall issue let me check the pins

[fiery scarab]

Ya idk lemme ping the <@&818552355796287508> role maybe one of them can help

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[sick gazelle]

Thank you , so far I tried everything in the pinned msgs

[odd rose]

Hi how can ı fix this error ?

[fiery scarab]

Oh there's actually some moderators with the tech support role, that's just an automated message that pops up when you tag the role x)

[fiery scarab]

If that happens every time you try to join a server try verifying your files

[odd rose]

We uninstalled the game we waiting for download again Thx for answer

[urban river]

why is the water so foggy im a deinosuchus and cant even see my entire crocodile

[static silo]

Any fix done for This bug yet? its been 6 days i cant play the game :/

[vivid coyote]

do i need dx12 or dx11 drivers?

[ruby bough]

is there a reason as of why gateway is running incredibly low in fps for me?? lit worse that spiro

[proud crest]

I’ve been getting the “Client Disconnected” error since the Gateway patch. Cannot connect to any servers, even empty ones. Was not having this issue prior to the patch.

[junior gulch]

are the gateway stress test servers down? cuz I don't see any servers for about an hour.

[winter python]

Have you updated your game?

[junior gulch]

ah did the patch just come out? thank u so much! I got booted from the server and they all disappeared. was so confused

[gusty solar]

When will the update come?

[winter python]

Check rule 10 #rules-and-info

[candid zephyr]

umm, the new patchjust randomly killed me for no explaination whatsoever. Idk if it were the bees but I was Waaaaay too far from the sanctuary for that to happen.

[tulip lake]

anyone else having very choppy audio problems on gateway?

[dapper pawn]

My friend is a 50% grown teno and she's randomly taking damage
Anyone else having that issue?

[winter python]

Are you in or near a sanctuary?

[dapper pawn]

She ran away from it

[winter python]

How far are you from it now?

[tulip lake]

really far

[dapper pawn]

^

[tulip lake]

I went super far away and was still dying for some reason

had full food and water

[dapper pawn]

Wonder if the bees are bugged

[winter python]

Gotcha gotcha

That's what I'm thinking, I've heard the same from other people

[stiff birch]

Anyone know how to fix this? Just downloaded the newest patch on the stress test, and this shows up every time I try to open the isle. I've already done the file refiguring thing, and that didn't work

[winter python]

What GPU do you have?

[stiff birch]

I have no clue what that is aha

[winter python]

Graphics card, you can check in task manager

[stiff birch]

I do not see that, though I could be blind

[winter python]

Click on the Performance tab, then click GPU. Its name will be in the top right, and if there's 2 GPUs listed please tell me both of them!

[stiff birch]

0.3/7.9 GB of shared GPU memory, 0.3/7.9 GB of GPU Memory for GPU 0 | 0.0/4.0 GB Dedicated GPU memory, 0.0/11.9 GB of GPU Memory, 0.0/7.9 GB of shared GPU memory for GPU 1.

[winter python]

I need to know their names in the top right

[stiff birch]

First one was Intel(R) UHD Graphics, second one was NVIDA GeForce GTX 1650

On the top left of both of them it says GPU, as well

[winter python]

Alright, you need to update your drivers then. Check if you have GeForce Experience installed on your pc, if you don't, you'll have to go to NVidia's website to download the update

[stiff birch]

I think I did that, but I'll look again, thanks! If it doesn't work I'll type in here again. Sorry for being a pain

[winter python]

You're fine!

[stiff birch]

Ah, still didn't work.

Got the same message again

[winter python]

You might need to update windows, then. Before you do that, though, could you right click your desktop, click Display Properties, click Advanced display settings, then click Display adapter properties?

[stiff birch]

Yeah, sure!

[tight island]

So I still have an issue with trying to connect to servers, I click the join server button and the little connection icon moves for like 10-15 seconds, then it freezes for like ten minutes then it kicks me back to the main menu with a “client disconnected” error

Haven’t been able to play Gateway at all since the start

[tight island]

It makes me sad 😦

[winter python]

Do you know if your monitor is plugged into your graphics card?

[stiff birch]

Umm, it's a laptop, so I think so, but I do have a keyboard plugged into the laptop if that makes a difference?

[winter python]

Oh you have a laptop lmao

Nvm

My bad

[stiff birch]

Yeah xD

All good! I tend to forget to tell people that when I have issues with stuff

[tight island]

Updated all drivers and verified files

I guess I haven’t tried reinstalling

[wraith dew]

Is it an automatic update?

[stiff birch]

Dang, that sucks man- I hope you can fix that. Gateway is such a fun map to play on when you can get on it lol

[winter python]

Mkkk I'm still banking on a weird driver issue so let's try a direct download from the website, just in case. Here's the most recent NVidia driver for 1650s https://www.nvidia.com/en-us/geforce/drivers/results/216299/

Speaking of, gotta update mine

[stiff birch]

Alrighty

Oh it's going to take like 3 hours- what

I am so confused xD

Ah now it says 20-30 minutes- I know nothing about technology, apparently. (12-20 minutes now, I guess-)

[stiff birch]

Right, so that didn't work, either- I might just try to redownload the isle again, and see if that works-

Dunno if this helps or not, I don't think so, but uhh

[winter python]

Mmmmk, press the windows key, click the gear icon, click Update and Security, and check to see if one's available

[stiff birch]

Nope, says it updated at 5:33 today

[winter python]

Weird!

[stiff birch]

Yeah

Hmm, I did try to uninstall NVIDA earlier today, that could be the cause of this, potentially

[winter python]

@bronze echo @odd nebula Sorry for the ping guys, csscott has a 1650 with updated drivers and windows and is still getting the dx12 issue. Any other options?

[stiff birch]

Ah, I need to go to bed. I need to get up at practically the crack of dawn tomorrow.. If there's a way to fix this, please ping me if you can! If not, don't worry about it. Thanks!

[drowsy quarry]

some people are having it, unfortunately

been a mystery

[young patrol]

EU 2 right now juvi stego on highlands teleported on me and killed me. I have it on video. Where do I post it <@&401466542140817419>

[wintry flame]

I just crashed and my fullgrown stego is gone

<@&401466542140817419>

[ancient orbit]

Um so

Not sure how to install it either

Aight found it actually but I double click it and does the normal "Allow changes", I clicked yes but nothing happened

[remote flame]

did you try running the game again?

[ancient orbit]

Oh yeah probably smart

Yeyyyy

[remote flame]

woot!

[vague heart]

We do not offer compensation if you lost your character due to bugs - sorry. You can find our guidelines pinned comments of the evrima channels.

[vague heart]

If you want to report suspicious players use the evrima channel corresponding to your region. Check the pinned comments there for instructions on how to go about it - discord administrators do not have ingame permissions.

Please check your DMs.

[wintry flame]

figured id just ask but i appreciate it anyway..

[mild kindle]

Hello, are the Audio lags a known issue on gateway?
I tried updating my gpu driver. Got a bit better at times but still not completely gone.

[steady sonnet]

is sound stutters fixed in the New update?

[mild kindle]

Not as far as I know. So im not the only one with these stutters? Especially when running?
Its more annoying than the visual lags tbh

[odd nebula]

@stiff birch Can you screenshot your current driver and Windows versions?

[gritty field]

so glad a 50% raptor can kill anything if it follows its bleed for 2 hours and isnt biteable for 90% of its attack

[waxen anvil]

I was playing gali and all of a sudden i started to die? nothing was attacking me I wasn't starving or dehydrated just started taking bits of damage

[mild kindle]

Maybe the new bees?

[waxen anvil]

wasnt in a sancturay zone i was in the valley

[mild kindle]

Then maybe Pterodactyls? 🤣

[waxen anvil]

there wasnt anything there tho :,)

[vague heart]

It's best you report that in #🐞-evrima-bug-reports-🐞 then.

[bleak jacinth]

Anybody else have a black screen when playing windowed after the update? Can't even tab out

And would somebody be so nice and send a screenshot where you are hovering over the windowed option? I'm trying to change back to full screen but I can't see where those options pop up xd

[cursive tendon]

same thing hapenned to me now

[proper sparrow]

My FPS were ~60 on Enivra and drops to ~25 on Getaway, is anyone having same performance issues ? Do u guys think it will have some optimisation in the future ?? I feel like i can't play the game anymore since this morning

[odd sandal]

Anybody know how to get rid of long connecting screen..? Is it because of my outdated GPU?

[cinder cargo]

Hi, I have problem with Easy Anti-Cheat, it doesn't install auto?

[vague heart]

What do you mean? Does it say that EAC is not installed?

[cinder cargo]

Yes

[vague heart]

Try this #🔧-evrima-troubleshooting-🔧 message - it should help.

[cinder cargo]

Got it, thanks!

[tribal swift]

how do i fix the fatal error crash, it happens when i try to launch the game, i cant even reach the servers tab or something

[fossil wave]

i was on hordetesting and a dryo and i was alone on a lil island just chilling and then i suddenly got attacked by.. nothing..?? i didnt see any birds, or any other player, and i was full of food and water and not suffering from any status effects, but it kept hurting me rapidly and even trying to escape in the water didnt stop it for even one second, and then it killed me. im very confused what it could have been

[vague heart]

This seems to be a bug with the bees currently. You can report it #🐞-evrima-bug-reports-🐞.

[fossil wave]

ohhh they added bees i see

ill report it thank u very much :)

[vague heart]

Sure thing.

[cerulean sluice]

Hi. How do i get to try the gateway stress test?

[fossil wave]

does anyone know where to view the game version of the game for bug reports?

[vague heart]

It should be displayed in the top left. Like this for example

[fossil wave]

oh ingame?

ty!

[vague heart]

Check the latest #announcements, there is a code which you have to apply in the steam beta tab under the properties of the game, that'll grant you access.

[shut mirage]

wtf is the point of the juvi zone if the food in there kills you as soon as u grow up?

[drowsy quarry]

you are supposed to leave the zone once you get your food

[shut mirage]

Oh really?, cause i was about 200 miles away from the zone when i grew up and started taking dmg, i've just been informed that its a bug, and u gotta relog after being in the zone kouga

[hushed crow]

my friend and I was dying without any reason on gateway
Hited by a ghost

[vague heart]

Bees have been implemented with the last patch. There seems to be a bug with them not de-aggroing.

Logging out can help.

[kind quiver]

Yes basically the same

[opal forge]

is it normal to be this dark for night vision on new beta map

[rocky edge]

anyone know how to fix the audio stutters on gateway?

[wraith dew]

@vague heart Delofo? Why don't we have one?

https://www.youtube.com/watch?v=wqeDxOF0hUw It's here? Why aren't we here?

[dawn gate]

wait for an another update. it´s a known bug

[spark idol]

anyone know why i cant find the servers for Horde testing

[dry pilot]

for some reason I'm having issues connecting w the servers after this hotfix

it just like.. loads forever.

[buoyant raven]

Does the quick log out save you from the random attack of the bees?

[quartz wraith]

pls help DX12

[drowsy quarry]

what's your gpu

[quartz wraith]

second

[crystal coral]

Anyone else get this like every 10 minutes? 😭 helpppp

^^^ this is on gateway btw, isla spiro runs wonderfully.

[quartz wraith]

ADM Redon(TM) Vega 8 Graphi

Kouga

ADM Redon(TM) Vega 8 Graphi

[quartz wraith]

ADM Redon(TM) Vega 8 Graphi

[drowsy quarry]

is it updated?

the drivers

[quartz wraith]

DricteX?

[drowsy quarry]

no, the drivers from the GPU

you can either update it from the official website or from the AMD app

[quartz wraith]

and how to do it

?

[drowsy quarry]

I'm pretty sure your GPU will stop having support from AMD soon since it's a past generation

but either way you can still try to update it

[quartz wraith]

ok

[drowsy quarry]

you can try to download the official app to see if it identifies your GPU and update it

https://www.amd.com/pt/support

it's the first button, for windows 10 and 11

[quartz wraith]

and which one should I download?

??

[drowsy quarry]

the first one

[quartz wraith]

Can't you just run it without the command line?

[drowsy quarry]

nope, it won't work

the dx12 error means 2 things

• you need to update your GPU drivers and windows

or

• your GPU is too old and weak to run the game

[glacial roost]

Help, I can't update to the new version

[drowsy quarry]

how so?

[glacial roost]

Don't know

[drowsy quarry]

?

[hexed lynx]

does anyone know whats up with my game it always says client disconnected when i try join a horde testing server and it doesnt matter which server

[glacial roost]

Help, I can't update evrima

[drowsy quarry]

I can't help if you Don't Tell me the error

or whatever ur getting

[hexed lynx]

usually it doesnt have text like this and just says something similar to timed out from the server

[glass root]

who do i have to do in this situation

[odd nebula]

Steam is surely down in your region.

[glass root]

one of my friends was able to play

[odd nebula]

In that case, you can try this:
Type cmd in the Windows search bar, right-click on command prompt, choose ”run as an administrator”.
Type netsh winsock reset, press enter, close the command prompt and restart your computer.
If it doesn't work, then it's really a Steam issue, and you can only wait for it to be fixed by Steam themselves.

[bronze echo]

yes

[bronze echo]

do you mean to gateway?

[bronze echo]

https://discord.com/channels/401464048610312193/783214088456896513

[bronze echo]

https://docs.google.com/document/d/1lpCVwMDM7xEjdMgECgpC3bAy5B25Ty8OVVKj2p4kobk/edit

[flat fiber]

Guys i'm stuck in a pit i need help please there no way out

[bronze echo]

Do you mean dilo? Its because its not done enough to play only devs can play it to a limited degree

[bronze echo]

read pins in here

[flat fiber]

oh

[crystal coral]

Tysm

[bronze echo]

no problem, there is also no guarantee it will work though

[crystal coral]

Yeah I get that, still lots to work out before release too, so hopefully it's better with release. Thanks again!

[wintry quartz]

Hello. I’m on NA 2 as a beipi, same name on there. I am currently falling under the map

Been falling for about 5 mins and just grew 😦

It’s on the hordetesting

[bronze echo]

no problem but also be sure to report it in a bug report and send it the crash log(can be found in %localappdata%, theisle, saved, crashes)

[bronze echo]

https://discord.com/channels/401464048610312193/543084446853890049 read pins

[crystal coral]

Will do!

[wraith dew]

Isn't that a YouTuber in that video?

Why do you only let YouTubers play first?

[drowsy quarry]

the omni is the youtuber though, isnt it

[bronze echo]

yeah hes playing the omni

[bronze echo]

And the don't let youtubers play first bc they are youtubers, some stress testers just happens to be youtubers like the youtuber in this clip even though this clip is from the public stress test(PST)

[wraith dew]

Same test, why do they play first?

[winter python]

They do not

[drowsy quarry]

what-

[winter python]

Some content creators are on the stress testing team, but most stress testers are not youtubers

This also isn't troubleshooting

[wraith dew]

H. Then, is the Delofo in that video the developer?

[winter python]

Yup, a dev is playing it

[wraith dew]

Okay. I'll wait calmly.

I thought you were discriminating against YouTubers.

[bronze echo]

They don't get to play early in the public(!!!!!) test. And they get to play early in the private/application only stress test because the applied and got accepted not because they so happened to be youtubers, this dude is probably even to small for a CC role on the server so hes not getting any special treatment even though the cc's don't get any special treatment to being with for the most part.

[wraith dew]

There are about 40 members with me. They looked at the video and asked, "Why are you like us? Why don't we have Delofo?" so I came as a representative.

They are waiting for an update.

[bronze echo]

A update for horde test came out today #announcements message

[versed venture]

can someone tell me why my tenontosaurus keep dying for no reason please?

[winter python]

Bees are bugged and will track you as if you're in a sanctuary. Quicklogging will fix it

[versed venture]

thanks

[hexed lynx]

still constantly getting this no clue why

[proud crest]

I’ve getting this after the patch too :c

[bronze echo]

Try deleting perms for the isle in firewall settings

[thin oracle]

How to connect of beta test Gateway?

What password of the test ?

[bronze echo]

its in https://discord.com/channels/401464048610312193/401469622659973120

[thin oracle]

I can’t find it

[next flame]

#announcements message

[thin oracle]

Thx

[next flame]

np

[thin oracle]

In enter in Gateway but it delete me from the servers…

Just 3 sec and it kicked me

Server not full

[fresh olive]

im stuck on na 2 please help

[bronze echo]

Servers are restarting

[burnt hawk]

Gateway Eu servers down?

[winter python]

#announcements

[burnt hawk]

Spank you very much 😄

btw gateway is the bomb (very good)

[minor rapids]

latest horde testing update. Edit: Restarting the entire computer fixed it for whatever reason

[subtle hare]

how do i play evrima servers

cant ever find them

[winter python]

Are you on the evrima beta branch?

[subtle hare]

probably not

how do i do that

[winter python]

Right click The Isle in your Steam library, click Properties, click Betas, click the drop-down bar and select evrima. Steam will start downloading the new version

[subtle hare]

okkk

can i still play asura too after

like both?

Or not+#

[quiet pawn]

yo bro i got a 1060 gb gpu and my pc has dx12 but its giving me an error

anyone know how to fix

[winter python]

Evrima is a completely different version of the game, not sure if Asura has an evrima server

[winter python]

Update your GPU drivers and potentially Windows too

[subtle hare]

thank you

[quiet pawn]

all updated

[subtle hare]

are theere any other rules on envirma

[winter python]

Evrima officials have no gameplay rules, but some unofficials do

[subtle hare]

oki

is there a seperate official sever for envirma

[winter python]

As in discord? This is it

[copper geyser]

which setting in particular causes this, and what do i need to set it to to fix this?

is it materials?

textures?

something else

[winter python]

iirc Effects being on Medium or Low causes this

[copper geyser]

thank you!!

[winter python]

Did you change any settings while in game? I think that'll cause texture errors too

[copper geyser]

nope, not recently

[copper geyser]

i had it on medium, so i think that was the issue. im checking now

[karmic hornet]

Guys, can someone help me how to log in?

[mint surge]

anyone else getting a weird splashing glitch with deino where they cant dive

[tight island]

Hi it’s me again, gonna try to reinstall and see if that fixes my issue. To reiterate i haven’t been able to play gateway at all since the beginning. Whenever I try to connect to a server the game freezes before booting me out with a client disconnected error

My game also says “app configuration unavailable” on steam

I am on hordetesting branch

[strong pewter]

there is a pothole i got stuck in as beipi on gateway, coords are 278,396.241, 107,198.616, 20,240.418

[winter python]

#🐞-evrima-bug-reports-🐞

[tight island]

Reinstalled, still says app configuration unavailable. Gonna try and get into a server again

[dapper pawn]

So my friend is having an issue with choppy audio
Does anyone know how to fix it?

[tight island]

Welp still can’t get in

Thought of everything I could, perhaps hordetesting branch ain’t for me

Does anyone else have this problem?

[bronze echo]

@oak whale go to task manager and performance tab take a screenshot

[tight island]

Hopefully whatever this is will be fixed when the update goes live

Otherwise I’m kinda screwed

[humble quartz]

anyone else having an issue with audio getting really choppy when multiple dinosaurs are making sounds at one time? If so does anyone know the fix?

[prime folio]

this server doesn't have a bug report thing does it? I found an area on the gateway map where you fall into a really deep hole in the water but the water part has an air pocket right in the middle of the hole, so it's impossible to swim up to the surface again

also bottom of the hole is all sharp, untextured geometry

[winter python]

You can share the coords in #🐞-evrima-bug-reports-🐞

[prime folio]

thank you!

couldn't see that channel till now lol

[karmic hornet]

How to fix?

[tight island]

I have the same issue I think. I await an answer with bated breath

[glossy valve]

sooo i can't seem to find the Config file. i search for %localappdata% and nothing. dug through the isle folder in my steam apps, couldn't find a config folder or file. help? i have windows 11

[drowsy quarry]

send a picture here of you searching %localappdata%

[glossy valve]

i search in my c: drive and computer, and i've also looked around the isle game folder by going through program files (x86) > steam > steamapps > common > the isle, which is where the game is. i'm sure i'm missing something but idk

[drowsy quarry]

press windows + r

on your computer

then search %localappdata%

[glossy valve]

that did it, thank you kouga!

i seriously just delete the entire config folder? and when i open the game it'll create a new one?

[drowsy quarry]

precisely

go for it

[glossy valve]

okay..... i trust you you have always been extremely helpful on here and on youtube. i'm thinking there is an underlying issue with my computer tbh i need to do some research and try to figure out what's going on

[ornate stratus]

anyone have any advice on the new patch suddenly setting off my anti cheat and booting me off the game ever 10 seconds? ive deleted the config file to see if that would help but nothing. i was playing fine for like 30 mins now suddely i cant do anything

[drowsy quarry]

you can tell me about the issue, maybe I can help

[drowsy quarry]

you can try to uninstall anticheat and install it again

there's 2 files on the games folder you can click on

[tiny berry]

The config thing has been the equivalent of turning off and on a computer for the isle, its the go to fix

[ornate stratus]

atteplting to find the anticheat folders haha

[drowsy quarry]

it's a file tbh, not a folder

[red belfry]

thanks, but please ping @cloud crow instead 🙂

[hushed bone]

I started playing the isle again but my game doesn't open, it loads and closes.... legacy only runs evrima which doesn't
I already uninstalled it, reinstalled it, cleared the download cache and nothing

[finite wind]

keep getting disconnected when trying to load in server now

[crimson karma]

the host has closed the server if smth like that happens it is a restart or a crash

[dreamy wolf]

Is there a definitive word from the devs as to what ports/protocols need to be forwarded for an Evrima DS? I know the community guide says 7777-7779 UDP/TCP, but are they all really needed? If I just forward 7777 UDP, the server can still be connected to, but then it also opens 27015 UDP. So what's happening, and what's really the correct configuration?

[hushed bone]

Does anyone know how to solve my problem, I installed the isle and I can't play it anymore, it won't open, I've done everything, I reinstalled the game, updated the drives and nothing

I don't know what else to do, I can install legacy and play on it but evryma doesn't

[fallen stag]

does anyone know why when i set my graphics to medium my bush texture dissapears and when i set them to high all the textures dissappear

[light harbor]

i mean guys its your game getting hacked not mine. i did my part here. if you manage that issue or not from now on its on you. Have a great day 🙂

[tribal swift]

i still getting fatal erros even before join any server, i launch the game and the fatal error pop up in my screen

i need some real fix to it, i have already deleted files mannualy and re-installed, have already deleted the "TheIsle" folder at %localappdata%, have updated GPU drivers, i dont know what else i can do

[arctic cedar]

Guys help me when i connecting to server, after 2 second my game crashing and sending me to lobby

maybe i need to reinstall my game

[drowsy cape]

they tell you that because they all have different roles within the company. Punchpacket is the main one to oversee communications like that, and all though im sure the message will be brought along, as you are the one with the direct information, its best when it comes from you rather than a game of telephone.

[light harbor]

thanks for the clear answer should i dm him then ?

[drowsy cape]

that would probably be best

[light harbor]

done

yo @cloud crow check your dm's please i shared all the context with you, very important !

[drowsy cape]

he may or may not get back to you, depending if he has any questions, he most likely gets hundreds if not thousands of dms a day that he'll have to sort through, so please dont take a potential silence as being ignored. but he has also said to not be afraid to bump your message every now and again, so long as you're not spamming it

[bronze echo]

https://discord.com/channels/401464048610312193/783214088456896513

[bronze echo]

If you want it fixed youd be better off reporting it the correct way.

[tight vine]

hi support help me

eu2 any admin help?

[odd nebula]

Read the pins in the regional server chats. In your case, it's #evrima-eu.

[sand granite]

hey the isle isnt appearing in my app data folder

not sure what to do about it

[fallen stag]

does anyone know why when i set my graphics to medium my bush texture dissapears and when i set them to high all the textures dissappear

[bronze echo]

in %localappdata%?

[sand granite]

got it! tysm

[bronze echo]

you need to restart the game

[fallen stag]

when i restart the game all my settings get changed

[sand granite]

Also, i have a black screen when i log into evirma. i can click and stuff, but all i see is "welcome to evirma"

[drowsy quarry]

have you tried clicking alt + enter or f11

it seems the game is in the wrong size

[bronze echo]

make sure your runing the game in 1080p, 2k, 4k or another "normal" resolution, also do what kouga said

[sand granite]

how do i check?

[sand granite]

yeah not working :/

[bronze echo]

go into settings

[drowsy quarry]

you deleted the config folder already?

[sand granite]

yerp

[drowsy quarry]

another way to fix this error (and worked for everyone who couldn't fix it by normal methods)

is to reinstall steam

[sand granite]

alr

ty kouga

[drowsy quarry]

np

[bronze echo]

only issue with that is if steam is downloaded on non C drive lets say D and the library is on D as well deleting steam deletes the library too for some

[drowsy quarry]

some people don't mind it as long as it fixes the game

and until now it worked

[finite wind]

still not being able to connect to servers even when someone else gets in instantly

[rocky edge]

my game randomly closed without saying nothing

[upper thorn]

i need help plz. i cant play the isle for some reason. it wont go pass the black load screen. https://youtu.be/JyiCxCf4r4I

[bronze echo]

whats your ram, cpu and gpu?

[upper thorn]

how do i find that?

[bronze echo]

task manager preformance tab

[upper thorn]

well apparently print screen doesnt work nor can i copy paste it on paint so ill type it? gpu is nvidia geforce rtx 4070 ti. i dont see ram but i believe its 64 if not 32. well i thought i had 64 but in memory it says 32. and cpu is amd ryzen 7 7800x3d 8-core processor

[bronze echo]

do you have dirvers for your gpu?

[upper thorn]

i believe so?

i play any other game just fine

[bronze echo]

check if you have geforce experince

[upper thorn]

do i just type that in the bottom bar?

[bronze echo]

yes

[upper thorn]

nothing popped up it took me to google

[bronze echo]

you can download it online then

[upper thorn]

whats that gonna do?

[tribal swift]

its on my fatal error crash report, anyone have any ideia what it could be? (it crashes as soon as i launch the game, i cant even join any server)

[bronze echo]

it will give you a gpu driver updator that will increase preformance

[upper thorn]

ill have to do it later when a friend is watching me. i tend to download the wrong thing almost everytime and end up getting a virus or something.

[drowsy quarry]

you won't get a virus

[upper thorn]

ive done it before

[drowsy quarry]

it's the official website and requires only one click

[upper thorn]

im kinda stupid

[drowsy quarry]

i don't believe you're that stupid tbh

it's a giant green button, the only in the screen

you can't mess it up so easily

[upper thorn]

out of these which do you thinnk i woulda clicked?

[drowsy quarry]

first one of course

[upper thorn]

tbh i was confused and wouldnt have clicked either because... the bottom one says geforce but it says no info so it sketchy but the top one doesnt say geforce at all

[drowsy quarry]

but your GPU is Nvidia

:/

[upper thorn]

ooh i was confused on the whole geforce thing ok

[drowsy quarry]

ok whatever I'll give you a direct link

what's your GPU again?

[upper thorn]

nvidia geforce rtx 4070 ti

[drowsy quarry]

is it a desktop or notebook?

[upper thorn]

desktop

[drowsy quarry]

https://www.nvidia.com.br/Download/driverResults.aspx/216299/en-us

just click the green button

the driver will be automatically downloaded and updated

[upper thorn]

alr

[bronze echo]

crash when you join? Or crash when you start the game?

[tribal swift]

when i start

i cant even click the button to see the server list

[drowsy quarry]

send pictures here after you double click the file, it will ask you only 2 things so I'll help you with it

[upper thorn]

now what?

[drowsy quarry]

go to drivers

[upper thorn]

there is currently a geforce game ready driver installed but above says nvidia studio driver ready to install?

[drowsy quarry]

actually theres a message the app is telling you

you need to click that grey button "relaunch"

apparently there's an update

[upper thorn]

k

ok

ive relaunched it and a browser thing popped up i believe telling me what the relaunch fixed

[drowsy quarry]

click download

[upper thorn]

express or custom installation?

[drowsy quarry]

express

always

custom is for devs

[upper thorn]

ahh

now that thats done do i restart my pc?

[drowsy quarry]

you can

[upper thorn]

after that should i just try to start the isle again?

[bronze echo]

yes

[drowsy quarry]

yep

[upper thorn]

ok

[mellow grove]

Don't know if this is the place but, you know where can I get an unstuck?

[drowsy quarry]

what server

[mellow grove]

EU1

Stress test

[drowsy quarry]

read pinned message #evrima-eu

[upper thorn]

holy crap

that loaded up before the ae glitch got off the screen

[mellow grove]

Thanks

[upper thorn]

so question kouga or pretzel now that i have this geforce experiance do i need this other thing called amd software: adrenalin edition?

[bronze echo]

no thats for amd gpus

[upper thorn]

ahh ok

[cerulean kelp]

Hey, i have a question, how do i fix the "unable to launch with RHI (blah blah)" error?? Would appreciate any help ty

I tried following one of the pinned message guide but it didnt work

[kind oar]

does someone know what to do when the game simply doesnt open cause of the anti cheat

the loading screen pops up and then closes when it reaches like 40%

[fickle badge]

my friend just bought the game and put the stress test code in. says he needs ez anti cheat

[cerulean kelp]

Image sample of my error, if anyone knows how to fix it, dont mind to pm me or sum😅

[vague heart]

They have to do this, this will help. #🔧-evrima-troubleshooting-🔧 message

[vague heart]

You have to delete your start options in steam, you probably have "-dx11" active.

[sleek summit]

my friend cant load into gateway

they start the hordetesting and it goes to a black screen with three moving dots in the bottom right corner

and it doesnt do anything else

any way to fix this?

[cerulean kelp]

Tysm, do u mind if i ask u other question??😅

[vague heart]

Sure, go ahead.

[cerulean kelp]

U know what to do with this new error??

[vague heart]

What GPU do you have?

[dapper cosmos]

I am stuck as a Cera in NA2 in a weird dip. Coords are -128,702.688, -71,670.95, -28,815.872

[vague heart]

This is not the channel to request ingame assistance in. Hop over to #evrima-na to do so - before you do that, check the pinned comments there.

[cerulean kelp]

Found it i think it is : Intel(R) UHD Graphics

[vague heart]

If you only use integrated I'm afraid you won't be able to run the evrima branch of the game.

[cerulean kelp]

😭

[vague heart]

Check your task manager and go to the performance tab. If there are multiple entries for GPU, let me know which ones there are.

[cerulean kelp]

U mean this?

[vague heart]

A little to the left, where all the hardware is listed.

[vague heart]

You only have integrated graphics, which cannot run the evrima branch - sorry.

[cerulean kelp]

Damn, can i fix that any way? Like buying sum?

[vague heart]

You'll need a standalone GPU which supports at least feature level 12_0. Any newer GPU would be able to do that.

[cerulean kelp]

Oh nice tysm lucky

[smoky steeple]

I don't know if it's right place to ask, but game crashes for me without any window (like fatal error) or anything. Just closes as if I clicked "quit". Is it a known issue? Started happening after patch adding sanctuaries

[tribal swift]

i click play and it freeze on this little popup

[dreamy wolf]

I'm asking a question seeking clarification. Until I get information on the expected/proper behaviour, how can I report a bug?

[odd nebula]

Like he said, here: #🐞-evrima-bug-reports-🐞

[bronze echo]

no its the wrong link!!!!

https://discord.com/channels/401464048610312193/401466217744957460 i meant to send this

sorry

[dreamy wolf]

I'm not asking "I want to report a bug, how do I do it", I'm saying "until I get proper information, I cannot know whether there is a bug, and therefore I am not in a position to report a bug"

[bronze echo]

https://discord.com/channels/401464048610312193/401466217744957460 ask in here

[hexed lynx]

ig there still isnt a fix for this ?

[bronze echo]

what server did you join? Was it horde test?

[hexed lynx]

yea

doesnt matter what capacity the server is

[bronze echo]

do you only try to join during prime time?

its possible in that case that server cap is lying and its full even when its saying its not and it kicks you

[hexed lynx]

no ive tried many different times and even at 0 players, that or my luck is absolutely horrid but i dont think so because i tried it on my steam deck and it worked perfectly fine

[odd nebula]

That was not clear. My bad.

[bronze echo]

yeah the chance of that happening is super low have you tried deleting firewall rules for the isle?

[fickle badge]

so what do carnis eat in sanctuaries

[hexed lynx]

ive taken a look into firewall and idk if i did it or not, but could you show me a link to a video or something on how to do it please?

[bronze echo]

bodies

[bronze echo]

you want to find the thing in pic nr1 which can found by searching for it then you want to go into outbound and inbound rules as in pic nr2 and try and find any rules about the isle or theisle and delete them

also make the network be set to private if its not

[light harbor]

Blaming me for protecting my favorite game, we have achieved peak clownism 🤡🤡🤡

[bronze echo]

👍 cool

[light harbor]

Normally i call people like you names but i dont want to cause i dont want to get banned .

[bronze echo]

what are people like me?

[light harbor]

No time for trolls.

[bronze echo]

yeah im defo trolling and not just trying to help you

[odd nebula]

How do you even understand his answer as blaming you for ”protecting your favourite game”? He just told you you need to report things the right way to make sure they'll be looked at and (luckily) fixed. No need to get offensive, people here are really only trying to help.

[hexed lynx]

welp, tried it and unfortunately after like 10 mins of loading it loaded in part of the map(it usually does this anyway) then disconnected me

[bronze echo]

whats your specs?

[hexed lynx]

Processor Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz 2.90 GHz
Installed RAM 8.00 GB

is this it ?

[bronze echo]

go into task manager under performance and check gpu

[light harbor]

1. Im not paid.
2. Issue is critical.
3. Maybe you dont work a lot i respect that but after i do 11hours of work a day trust me i dont have time to find wether its the right channel or not.
4. No one was being grateful for the issue being shown instead people say bla bla wrong place.
5. You incentivize bad behavor because scammer stays unpunished and good guy gets criticized or demolished publicly instead of getting a nice answer like " oh thanks we will contact XYZ and let him know 😉 "

[hexed lynx]

GPU 0

NVIDIA GeForce GTX 1650

Driver version:    31.0.15.4601
Driver date:    26/10/2023
DirectX version:    12 (FL 12.1)
Physical location:    PCI bus 1, device 0, function 0

Utilisation    2%
Dedicated GPU memory    0.7/4.0 GB
Shared GPU memory    0.1/4.0 GB
GPU Memory    0.8/8.0 GB

im gonna assume this ?

[bronze echo]

hmm im thinking it might be a time out isue with you loading to long but ur PC should be able to play but try a driver update as ur dirvers are 1/2 updates behind

[hexed lynx]

i can just use geforce experience to update my drivers right ?

[bronze echo]

yes

[hexed lynx]

alrighty, also thanks alot man i really appreciate your time

[fickle acorn]

why do I still have the DX12 error after updating my geforce graphics card driver twice, can anyone help?

[bronze echo]

whats your gpu?

[bronze echo]

You know if you just took a quick look at rule 1 youd see ur in the wrong, also many issues are critical it does exempt you from anything rather it makes it more important to get it across and the best way to do so aka the correct way, and frankly no one owes you the time of their day and i dont see you being rudely approached and as of nr 5 you where literally told sorry but i cant help you do this and then got even more help. It feels like your taking insult for nothing, its the internet and text so tone is not easily conveyed so some msgs sound brash when they aren't because they are matter of factly or whatever youd like to call them. Idk what to tell you dude but your over reacting to nothing here. Im aslo not paid and i dont see a reason to bring that up.

[nova oxide]

i have a bug where the surface of the water every couple of seconds is disturbed and it flashes. anyone know how to fix?

[fickle acorn]

NVIDIA GeForce GTX 780

[bronze echo]

change global illumination setting

[bronze echo]

it dosent support needed software to run the game due to age so you would need a new card

[hexed lynx]

quick question does the X86 means there are 86 copies of it id assume, but i cant find anything on duplicates regarding the x86

and i dont want to risk deleting everything

[nova oxide]

that makes everything blurry

[bronze echo]

"The regular Program Files folder holds 64-bit applications, while "Program Files (x86)" is used for 32-bit applications. Installing a 32-bit application in a PC with a 64-bit Windows automatically gets directed to Program Files (x86)." This is fancy speak for its a different folder for applications that for whatever reason dont use the 64 bit technology is in that folder. Id recommend not touching it as it may screw with windows!

[hexed lynx]

alright cool thanks

[hexed lynx]

also er i clicked check for updates in geforce experience just and it says i already have the latest drivers? maybe they arent applied or something idk

[bronze echo]

do you have stuido or game ready?

[hexed lynx]

game ready

[hexed lynx]

so ima guess to install the studio ones then ?

[bronze echo]

no you need game ready

[bronze echo]

try reloging

[balmy tusk]

thx

[hexed lynx]

huh, well for game ready it says its up to date

[bronze echo]

does it say this?

[hexed lynx]

yep

[hexed lynx]

maybe its just not applied or something along those lines ?

[bronze echo]

546.01?

[hexed lynx]

yea

[balmy tusk]

im still glitched..

[bronze echo]

hmm allright i checked my task manager and it says the same, i guess im missrembering smt but it should be up to date sorry about it, try checking windows update and sumbit a bug report as well as horde test is a test some issues are expected and you got unlucky with a big issue

[bronze echo]

did you safe log?

[hexed lynx]

alright then, thanks for your time though

[abstract hearth]

Is it normal I dont see my health at horde testing servers?

[drowsy quarry]

yes

[soft terrace]

how do i fix this? im tiered of it

[kind oar]

so basically the solution is restarting my pc every time i want to open the game

is there a way to fix this?

[dusky pebble]

Anybody found a fix for rubber-banding at low ping on gateway? Ive been getting it for a while.

[marsh lantern]

So somehow discord being open causes my game to crash on laucnh. Close discord with task manager and the isle launches perfectly....

[silk ridge]

I got a question. I want to know how to fix not being able to see the servers on the hordetesting branch of the game?

[dusky pebble]

Im not sure, but this was a glitch back in the day, I think it was fixed via repeatedly messing with the server filters, or restarting the game

sorry man hope somebody can help

[silk ridge]

all good

thank you for the suggestion

[glossy valve]

depending on your computer, discord can take up a lot of cpu or ram, so running the game itself without any other applications being open or running in the background is best

[marsh lantern]

i have 32gb ddr and 10th gen i7

seems more like an EAC thing to me

even when the game is fully running im not using 50% of my resources

[glossy valve]

yeah, it's probably something else then. your computer should definitely be able to handle it. hopefully someone here knows.

have you tried opening discord after you launch the isle and join a server?

[marsh lantern]

yeah it works then, not a real issue

I just spent hours and hours troubleshooting for that to be the problem lol

and thought it was weird

[zinc kelp]

<@&933486433342222376>

[stone gulch]

so ive restrated steam and i see no update was it server side? not client?

[pearl oyster]

Help?

[drowsy quarry]

are you in evrima or horde branch?

[pearl oyster]

I’ll get these messages and then it loads and then it says I don’t have anti cheat

[drowsy quarry]

Easy anti cheat not installed

• right click the isle in steam
• properties
• files
• browse files
• double click install anticheat

this is for the anticheat problem

[pearl oyster]

Ty!

[pearl oyster]

Anyone know how to fix this error then? That’s the only error I get now

I cant Even get passed that error and it will just constantly say trying the load some Microsoft file but it can’t find the setup.exe

[drowsy quarry]

i would say you need to reinstall the game

[pearl oyster]

Ok

[wispy prism]

whenever I'm flying and I see a fish in the sky, my game freezes a lot and it won't stop for 5 mins, at least it doesn't crash though, anyone else having this problem?

i have ran into them in the air and they make me fall, lol

[stable vigil]

In one of the rivers there’s a spot where a deino and me got stuck

There’s a glitch where’s there’s no water inside the river and you fall to the bottom and you can’t get out

We’re both underwater but we don’t need to breath since the water is missing I guess