#๐ง-evrima-troubleshooting-๐ง
1 messages ยท Page 62 of 1
Can anyone help with the error I'm getting? I already posted it further up
.
now i can get into the game again ๐ thanks
why cant i join eu servers wth?
but i can join NA servers better for some reason
Nothing works
it's absurd to have paid for a game you can't play
you can play NA but fps wont be same
u mean ping?
increase server player size
this also hanpps to me
I tried verifying my files and it's still bbroken
deleted save? then verify?
ok
@devs
Just switched to evirma from legacy amd every time i open the isle it crashes because of gamethread
Its a fatal error
Game keeps crashing after trying and failing to get into full servers ~3 times. Any fix or do I have to deal with it
server is full , server is full , then shuts down
ye you deal with it
happens to all
Thought it might have something to do with my potato pc, thanks for the reassurance 
nop its evrima
What should i do i tried everything?
Dosent work
goddamn what did you do ๐ worked for me
fatal error > 30-90 minute wait to get back into server > fatal error > etc
Hi guys, I have easyanticheat installed, but when I open the game it keeps telling me that I don't have easyanticheat installed.
Also isnt there a que system? why is it still broken?
Idk its just constant crashes and game freezing every 10 min after i join a server
What happened to SA2?
que doesnt exist . servers are still not full but cant get in in any of them
stop trying to get into official servers, go for unnofficial instead. there's about 6000 people online playing and only 2000 server capacity on official, you're competing with literally thousands of other players for space
eu servers i meen
running into the same issues atm
if the servers are at ~90/100 don't trust that, the numbers aren't real. the servers are full, play unnofficial instead
Hi guys, I have easyanticheat installed, but when I open the game it keeps telling me that I don't have easyanticheat installed.
duno what to say man something went kaput
litteraly says the same but with more text
try reinstall
install VRChat, run it once, then run the isle. the isle's Easy CHeat is broken for some reason
Me or someone Else?
you
first of all nobody is going on officials I go on unofficials for example scopeog,norden etc that have around 10 players and I still get the same fatal error
or look google for gamethread timeout
Aight can try for the 2nd time
how am I supposed to fix these crashes
Ty :), where i can install vrchat?
that's different. what's the exact fatal error? and have you checked pins?
search it on steam, it's free
TY โค๏ธ
let me check I will send a picture of the fatal error
here is the fatal error
help
you can try updating drivers, running the cmd sfc /scannow to check for system corruption, or manually re-installing the game. but I keep getting that one and haven't found a fix for it yet :/
I tried re-installing the game,nothing happened I deleted the isle folder etc the saved 1 etc on localappdata
nothing changed
These crashes aren't only happening to me right?
update or re-install graphic drivers, run the command sfc /scannow, check for windows updates
how do we delete the config folder?
f you are experiencing issues with your controls and graphic settings since the latest update (can't move camera, unable to court, Night Vision not working , graphic settings not showing properly , etc) then please try wiping your config files in localappdata.
- If running The Isle, exit the game.
- Open File Explorer.
- Click the address bar at the top.
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Restart the game. The issue should be fixed.
check pins please
how do I update the graphic drivers again?
can 1050 handle the game?
same issue
depends on the manufacturer. I'd strongly recommend searching Device Manager, finding your device's display adapter to get the brand and make/model, then going to their website and downloading the driver from them. if your GPU's manufacturer provides a UI for it (like Nvidia's GeForce,) you may also be able to update from that
what about this? does anyone have a solution? thanks!
yeah was just about to ask^^^^^
he updated his windows, the game still doesnโt work ๐ฅฒ
is it normal to stay on this for like 5 minutes?
For those with that "Easy Anti-Cheat is not installed" issue, there are some steps you can do to solve it
"C:\Program Files (x86)\Steam\steamapps\common\The Isle"
there is a file called InstallAntiCheat.bat, just run it and try running the game again.
--------------------------------- 1 -------------------------------
Go to the game folder. Right click game in steam, properties, local files, browse.
Should send you here: steamapps\common\The Isle
Delete EasyAntiCheat folder.
Then Verify intergrity of game files.
After this the game should download an insignificant small amount of files.
Run the game, now it installs EasyAntiCheat for you.
----------------------------------2--------------------------------
- Right Click The Isle [Evrima] in steam.
- Properties
- Local Files
- Browse
- Open EasyAntiCheat Folder
- Double click EasyAntiChaet_EOS_Setup. Most likely nothing will happen.
- Return to Properties / Local Files
- Verify integrity of the game files.
-----------------------------------3--------------------------------
For anyone else with this issue, go to the game directory
"C:\Program Files (x86)\Steam\steamapps\common\The Isle"
there is a file called InstallAntiCheat.bat, just run it and try running the game again.
(Update windows may work too if none of these doesnt work)
doesnt works
yes, especially if you're connecting to an official server
He has the version 22H2 right?
i see
try downloading and installing VRChat, running that once, then connecting again. the isle's easy cheat is broken, VR chat might reinstall it
I have managed to enter the game with vrchat but i cant enter to servers, appears this msg
yeah i know, It was the solution to enter the game but not to enter the servers :/
same, i've tried reinstalling, updating drivers, setting priority in task manager, verifying files etc
delete and redownload easy cheat maybe? or verify game files?
does it qork?
work
i guess so, yeah
he said heโs too tired to deal with this today, so i wouldnโt know until tomorrow
if the version is right, what else can be done?
nothing has worked so far
tough
There's no reason for it not to work if both the graphics drivers and Windows are up-to-date
sigh
okay then
why dont i have nightvisoin
hey guys!!! i fixed my error... !!!
how u update your drivers?
how
through Nvidia app, geforce experience or whatever
is there any way i can fix this?
ok ill try
that didn't fix the problem for me though
i had this problem... and in my case i fixed it doing this... open geforce experience... then go to settings... then look for the option and disable image scaling
I keep getting this, anyone know what i should do?
Stuck in a rock, what do I do?
which problem?
im sorry that image shows the error like really small
i had that error poping and fixed it by dissabling image scaling in the geforce experience settings
oh i see now
hope that helps someone to fix
Ah that's interesting, thanks.
hope it works for you too ๐
ridiculous the server conexion, 3 hours in the server menu trying again and again and when u can go in, u play 10 min and the server kicks you.
what does the address bar look like - i'm trying to delete my config folder but I cant find the address bar
I don't have that problem but many others have. I will make sure to suggest them to try that out.
DX12 error fix โ worked for me but might not work for others
first off, you need to look up if your GPU supports DX12. if it doesnโt, then unfortunately you can no longer play Evrima (for now, at least)
[ if it does: ]
(windows 11)
click on the little arrow pointing upwards on the right side of your task bar > right-click on the Nvidia logo > Geforce Experience > drivers (up at the top) > update drivers to the newest version (536.23)
It's the magnifying glass/research bar in your task bar, next to the Windows icon.
ty
my gf is having a problem running the game now it wont start up she has a rtx 2060 laptop intel i7-9750 has directx12 and is on windows 11 i made sure that her game is using her dedicated graphics instead of intergrated can anyone help please?
her drives are up to date too
Does she have an error message showing up?
guys anyone having issue where the game says ( running ) but it wont open then it says click ( play ) again please help
im getting the crashes too
@autumn plume
any reason controls are getting inverted mid-game?
If the game is not launching, or stops immediately after launching, this may be due to a damaged .NET Framework installation. To repair it, you need to use the .NET Framework Repair Tool that you can find and download here: https://learn.microsoft.com/en-us/dotnet/framework/install/repair
no
thank you, ill have to look it up 
I canโt cling to the floor of a river as a Beipi, anyone know how to fix?
no problem! ๐
hold ctrl
the anticheat boots up but the game doesnt start or load anything it says play on steam for a second and then it just turns off
Reyes that, did y work
maybe try to reverify the game files on steam?
tried it
just tried it but still same :c
tried removing anticheat files and do verify also restarting and re install nothing working
it says the tool cannot fix that problem
anybody know why cant i see further lines?
Is the replay system working for anyone else
can anyone tell me why i get 40 fps update 6.5 and i got 70-80 in updae 6?
I keep getting stuck on the connecting screen and cannot join then the server becomes full and I cant join
Beipi underwater vision is like that
he's vulnerable at night
shouldnt there be lines of terrain?
good underwater vision?
How to fix "Launch error Easy anti cheat not installed"?
check ur controls
it's normal, the Nightvision varies a bit
i did
ts not in there
hm then i dont know sadly
so some players get nv and some dont?
download vrchat on steam
launch it, close it
play the isle
Will try thanks
do you have NV with other dinos?
nope
then let's fix it
for me it only works up close
close the game
press windows + r
type %localappdata%
find the isle > saved > DELETE config
whenever i laucnh the isle from steam it doesnt open and then says "error game running" and if i try to open it from its steam files it asks me to allow easy anticheat i press yes it asks me again and i press yes and then it says maximum game instances reached
then what
play the game
alr
Thanks it worked, man this game can be annoying sometimes
glad so!
i got a issue sometimes after pounch the troodon cant do any actions like rest smell, to solve this i have to pounce again.
or another Issue sometimes it can't pounce after doing a previous pounce
dude they need to fix the crash bug
yeah
need help
easy anti cheat wont work reinstall the game three times verify the files multiple times , did install anticheat and uninstall but it still doesnt work ://
and the tanking of fps for no reason
after the update i havent been able to play the isle, i get this "easy anti cheat not installed " message but i have tried a lot of tutorials but none seem to work, help please
download vrchat on steam
launch it, close it
play the isle
download vrchat on steam
launch it, close it
play the isle
the amount of times ive lost contact with a group or lost a dinosaur i was playing as because of that one crash error is too high
after deleting the apdata config folder i got good ammount of FPS, i think the stupid foliage does the FPS kill there is so much, too much
i get around 40 fps with no bodies at all i nthis update
Ello I keep geting this error everytime I try to pull up the game. Any fixes?
will try, i am guessting vrchat also use anticheat and that is the reason i need to install?
yup
I've got the same issue as this one, any way to fix this or is it just on my end? (also i tend to crash and be sent back to the start screen when i do manage to join a server but the only servers i can join are unofficial, official just stays in the connecting screen)
what CPU and GPU and quantity of ram do u have ?
what's your gpu
theres no message given
thx imma try it rn
Nvidia GeForce GTX 1660 TI
i dont even know but my cpu goes to like 60 or smth with the isle
go to Nivia driver website and fill all the requirements, then download the latest driver
cant help if u are not able, IF u got a low PC i'ts normal
@deft hawk if you need step by step
๐Bem vindo! Welcome!๐
PT-BR / ENG
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https://streamelements.com/kougaart/tip
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๐Find me:
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Game: The Isle Evrima - Update 6.5
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Like and sub ;)
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00:00 Introduction
00:07 DX12 not supported
01:32 How to check which GPU i have?
01:56 DX12 n...
oh wait now i see them 100 cpu and 20 - 30 gpu
does anyone know why the game seems pixelated
try to delete config folder
already did
what ? i talk about what models of ur GPU CPU and the Amount of ram
I used the epic preset
ohh then i dont know sorry xD
check 3d resolution on the settings
Probably it's normal if u got 60 FPS if u have a low to mid range of PC
Thank you, was on that sight a few times just wasn't sure how to figure out the GPU.
100
i have low on everything and is till get 40 - 50 fps with no bodies to
open task manager > click performance and check your cpu and GPU name
Kouga taking his time to help anyone in need instead of enjoying the game rn
it's normal
tell me if it works ^^
been here for 3 days now lol
๐ค
๐ซ
CPU G4060
and GPU?
i have a
a...
NVIDIA GeForce GTX 1660 Ti
great, same as mine
please someone how do i fix
just the CPU is a bit weak :p
copy cat XD (joke)
your GPU is enough to get you to atleast 45 frames
but the CPU is struggling a lot
my friend have problem he download uptade and he cant launch the isle what is wrong?
having a weak CPU with a strong GPU is a super big problem :(
please specify
oh no...
wait
M sad momment
can anyone hel[p with this
anyone can help with that i got a black screen :c
basically you're trying to run a speedcar with bike wheels
@snow parrot just to make an exemple i have GX 3070 and i got around 80 fps and a busy area around 45
press f11?
alt enter?
what's his GPU
did nothing xD
Someone said that disabling imagine scalling in Geforce Experience helped them, you can try that. Otherwise the other fix is to update your graphics drivers. But that doesn't always work.
u dont wanna know my friend has he has like a 3060 smth and get 160 fps with no busy area and 100 fps in center or north west
i dont know he is afk now
maybe try to delete config folder?
send him this video so he can fix
๐Bem vindo! Welcome!๐
PT-BR / ENG
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๐My tipping page:
https://streamelements.com/kougaart/tip
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๐Find me:
https://www.facebook.com/KougaArt
https://www.instagram.com/kougaart/
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Game: The Isle Evrima - Update 6.5
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.
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Like and sub ;)
.
.
.
00:00 Introduction
00:07 DX12 not supported
01:32 How to check which GPU i have?
01:56 DX12 n...
ill prob delete the config folder im a bit
alright tysm i will try
yeah but my problem is i have to change the RAMS to 32 i have 18 and change Antivirus norton burns a lot of ram
just at swamp with no bodies i got around 20 frames for no reason at all
by the way I had a guy here 2 days ago that had the same problem as you, the ONLY FIX that worked was to uninstall steam and install it again
we tried everything
ohh
i just want performance or frames better in the isle ๐
unistall steam not the game ?
i havent been able to grow a cera, troodon
i delete the config in appdata tho
hi all , how to fix the bug ?
yeah lol
gonna try
we literally tried everything we could, this was the only method that worked
alr i need a speedrun for the best performance for the best fps lol
discord takes up alot of space for me what the
does anyone know how to fix the "easy anti cheat not installed" issue? my friend had an issue with it not being installed after reinstalling the isle
wait quick question what does hardware tracking do?
- may sound weird but install VRChat, the free game on steam
- run it and then close it
- try to play The Isle
it did not work, i got the same error message when i launched vrchat
thats interesting
I'll tell her that now thank you!
until now we only got 2 ppl who couldnt fix it
hmmm... a clean unninstall would be great.
no problem :)
imma try to update my geforce drivers then if id dont work i will reinstall
good plan
do it on the website
the easy cheat error message no longer appears on launch after installing vrchat for me, but it appears when I want to enter a server
I have the same weird anti cheat issue
means server is full
should I upgrade my cpu or gpu what would be better for fps
not installed or integrity failed?
whats your cpu and gpu
Does anyone know why my gamepad settings are not saving?
Not installed
- may sound weird but install VRChat, the free game on steam
- run it and then close it
- try to play The Isle
i5 8400
gtx 1060 6gb
friends having issues with this, he updated the drivers and everything
i say to upgrate your GPU, its the minimum for evrima and thats pretty dangerous
whats his gpu
my friend just had this pop up too
do the same ^
radeon rx 580
i got in, idk what did it but it suddenly just worked, i guess it was the vrchat method or somthing but thanks ๐
oh ok just, I didn't think about that since I tried on an unofficial with 0 peoples. thank you very much, good evening !
DX12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument i keep getting this error message could it be cuz my graphics card is kinda old and not able to run unreal engine 5?
that seems too weak to play the game.
@drowsy quarry It worked!
glad so :)
<3
This update screwed up my game
DX12 not supported error
- Make SURE you have all drivers updated
- You can use Nvidia Drivers website and fill what it asks
- Or AMD website for AMD cards
- After that, make SURE your windows is updated
- If nothing works, most likely you have a WEAK GPU that cannot support this type of game.
DX12 Ultimate is supported by GTX1060 and up
Radeon HD7000/RX6000 and up
would this be because of the update to unreal? she played before the update
It freezes anytime I load in
yep. we migrated to unreal engine 5
Ah yeah im on a radeon r9 200 series
๐ฆ thats too bad i was so excited for this update and i've checked all the stuff you said
:cccc
we're gunna try updated her driver, this 5head has never updated em
jesus christ lol
do it from the website
I'm not getting any errors for mine it's just freezing after the anti-cheat loads.
I'm reinstalling, but computer ppl what should I do?
The anti-chat says loading game or whatever and then the screen disappears and the isle won't open up.
@drowsy quarry ty so much bro
no problem :)
the saver of this broken game
Anyone know the fix to the supper dark grass shadows?
hmmm perhaps you could try this, but im not sure
How to delete SAVED folder
- close your game
- press windows + r
- search %localappdata%
- find The Isle > Delete SAVED folder
- do not write anything, just search it by eye!
- note: all your skins will be deleted.
if the solutions proposed by Kouga do not work, on my side I managed to solve the problem on my windows. It was in Windows 10 enterprise version, I had to upgrade it to Windows 10 Pro ๐ (same problem for the Windows 10 Arium version)
Alright once it reinstalls I will give it a shot.
i'm on windows 10 home
Ty I am not very tech savy lol.
but i think its my 5 year old graphics card xD
I spent like 1 hour trying to go in. I play 2 min and then.. wait an other hour.
Ay is a "Intel(R) Iris(R) Xe Graphics" gpu enough? since I got the same problem as most of these fellas
the DX12 one
How do i delete the files
can anyone help me fix the game
hello, when i go into the game this appears, does anyone know how to solve it?
like it's pixelated
What does nividia dlss do?
you should have to wait other 6 months ๐คฃ
NA2 isnt showin for me?
DX12 not supported error
- Make SURE you have all drivers updated
- You can use Nvidia Drivers website and fill what it asks
- Or AMD website for AMD cards
- After that, make SURE your windows is updated
- If nothing works, most likely you have a WEAK GPU that cannot support this type of game.
DX12 Ultimate is supported by GTX1060 and up
Radeon HD7000/RX6000 and up
Ok new issue. Used to get Fatal Error, but after doing a complete reinstall + delete steam cache/delete localfiles, now I don't get any error windows, but the game just freezes completely.
try this
How to delete SAVED folder
- close your game
- press windows + r
- search %localappdata%
- find The Isle > Delete SAVED folder
- do not write anything, just search it by eye!
- note: all your skins will be deleted.
delete the anticheat folder at your The Isle folder and then repair it at the steam menu
did that, forgot the name for the entire folder so just said localfiles
please help
same
really
hey there im having trouble with this alot
Nvida Drivers?
yep
servers are full, its not a bug
so im playing gallimimus and i wanna do the burrow thing then when i eat the compi from the burrow the game fatal crashes and trow me this error and its not from my computer i think is a thing that hapns to everyone
can I have a link?
oh okay thx
my pc is in portuguese so i cant give you a link, just go to google and type "nvidia driver"
ok
NA2 not showing for anything else?
is it a bug when i look at NA 4 for example and it says 94/100 and i join then it gives me server is full message but then when i go to rejoin and refresh server tabs it still says the server is at 94/100?
Do i just download it?
realy????? i make dinosaur for enter server and crashe with user disconected and other time in principal menu? its absurd this game
Some one can help me with this i alredy uninstall and delete the isle folder and dosen't work someone know how to fix this?
fill all the requirements accordingly to your GPU and download it
ok
its not, servers are super full
if its already filled out does it already know?
hello, I have a problem and I do not know how to solve it, I have been more than 30min trying to join the servers of evrima and I get whenever it is full
no it doesnt?
Deleting the save didn't work ๐ญ
rip-
can someone help with this?
now it says "Unable to luanch with RHI 'D#D11RHI" since the project is not configured to support it"
servers are full
I can take a pic of my specs and maybe one of ya'll can tell me if my laptop can even run it?
If that's the problemo?
what even was your problem on the game? :c
its not dx12 issue so youre fine
Yes but I also get that it is full with servers of 92 people
please fix the motion blur
The DX12 is not supported on your system. Try running without the -dx12 or -d3d12 command line arguement
Idk how to explain what is happening but, my game lauches fine, but when I try to enter a server, full or empty, I have 2 attempst before my game just closes? It doesn't give me any messages, like the game crashed or something, it just closes. Tried to restart my PC, tried to erase teh save folder, checked my steam integrety, and nothing works. Idk what to try??
I am pretty sure its a setting in the game
its normal
I dont know right now because I cant even get into the gaame....
whats your gpu?
Does anyone know why the server kicks me out right when I'm choosing the dinosaur and says "client disconnected" and takes me back to the main menu? I'm getting a bit tired of these game issues that have been happening since the 6.5 update.
anyone know how to fix this?
usually means server full
Gpu???? I dont really know computer stuff at all but I have a Acer Nitro 5 if that helps
ok
how would you fill the requirements if you dont know your gpu? :(
Fatal error: [File:Unknown] [Line: 1273]
GameThread timed out waiting for RenderThread after 120.00 secs
I have no idea what I am doing, computer stuff melt my brain
Oh perfect it's work ty so much !!
The bf said my game drivers aren't updated so maybe that's it. ๐คทโโ๏ธ๐
GPU 0
Intel(R) UHD Graphics 630
Driver version: 26.20.100.6911
Driver date: 5/28/2019
DirectX version: 12 (FL 12.1)
Physical location: PCI bus 0, device 2, function 0
Utilization 4%
Dedicated GPU memory
Shared GPU memory 0.4/3.9 GB
GPU Memory 0.4/3.9 GB
I have no idea
you dont have any other GPU? thats the only one that appears?
if so, its far too weak to play the game
show me
Now the game crashes and closes completely.. xd You're in for a rough time with all the complaints from people about the servers, how poorly they're running, the crashes, and the hit bugs. The only thing the game is going to have is negative reviews.
I've been having issues with the game all weekend.
show me the name of your gpu1
GPU 1
NVIDIA GeForce GTX 1650
Driver version: 27.21.14.5167
Driver date: 7/5/2020
DirectX version: 12 (FL 12.1)
Physical location: PCI bus 1, device 0, function 0
Utilization 0%
Dedicated GPU memory 0.0/4.0 GB
Shared GPU memory 0.0/3.9 GB
GPU Memory 0.0/7.9 GB
that?
ok thats far better idk what ur pc is using for the isle though
ok, you can play the game with that, but its HEAVILY OUTDATED
please update it now XD
I mean my computer can handle everything I play when it launches
I've been playing the Isle Evrima with no issues till this update
go to Nvidia Driver website and fill the form with what it asks. Your GPU is "GTX 1650"
np
ok yeah i dont think im gonna play until this bugs fixed
Any help pls
Is AA & RESOLUTION broken? Or is there some that just work and donโt I canโt tell the difference
how can I reduce the distance of drawing trees? due to the fact that the trees in the game are drawn on the entire map during the game, my fps drops to 12-20 frames. it became simply impossible to play
Okay Iโm not the only one then
you can no longer fix that, all the trees stay forever thanks to unreal engine 5
hey so ive been trying to load evrima for a while now and it keeps saying easyanticheat uninstalled and then I checked the easyanticheat file and there is literally no easyanticheat setup file so what do I do
- may sound weird but install VRChat, the free game on steam
- run it and then close it
- try to play The Isle
Yes install vr chat
Okay thanks
why does my game look so blurry and the game just never renders/looks realy bad
Itโs the most common fix to anticheat atm
you can try this
How to delete CONFIG folder
- close your game
- press windows + r
- search %localappdata%
- find The Isle > Saved > DELETE Config
- do not write anything, just search it by eye!
i have another probleme , my night vision key doesnt work
is it named camera action ?
do this
How to delete CONFIG folder
- close your game
- press windows + r
- search %localappdata%
- find The Isle > Saved > DELETE Config
- do not write anything, just search it by eye!
I turned motion blur to low but when I look around and move around ingame its so horribly fuzzy that I can barely see anything
this is very bad. 12-20 frames is the maximum I can get now. and for some reason my fps is the same on both minimum and high graphics settings
you can decrease 3d resolution and render distance on settings
ty
ye but its not helping
did you already deleted your config?
right! game looks so much worse and i cant enjoy it a bit
I've tried everything from the game settings to the graphics card settings. 12-20 fps is the limit
omg it worked thanks guys
Np
ye did it
hmmm, perhaps an update on your graphic card?
He fixed it let's gooooo
yey :D
When trying to connect my game crashes without any error message. It just closes. Could play for hous earlier today without problems. Any idea?
try this
How to delete SAVED folder
- close your game
- press windows + r
- search %localappdata%
- find The Isle > Delete SAVED folder
- do not write anything, just search it by eye!
- note: all your skins will be deleted.
any help?
Does anyone get dx12 error ?
unfortunately this is not possible on my laptop. the only option is to buy a new laptop. but I'm not going to do it just to improve my fps in Evrima. this is the only game in which I have problems with fps
Update your drivers
Ma pc shows no updates though
Could some1 help with this?
DX12 not supported error
- Make SURE you have all drivers updated
- You can use Nvidia Drivers website and fill what it asks
- Or AMD website for AMD cards
- After that, make SURE your windows is updated
- If nothing works, most likely you have a WEAK GPU that cannot support this type of game.
DX12 Ultimate is supported by GTX1060 and up
Radeon HD7000/RX6000 and up
DX12 not supported error
- Make SURE you have all drivers updated
- You can use Nvidia Drivers website and fill what it asks
- Or AMD website for AMD cards
- After that, make SURE your windows is updated
- If nothing works, most likely you have a WEAK GPU that cannot support this type of game.
DX12 Ultimate is supported by GTX1060 and up
Radeon HD7000/RX6000 and up
I got the exact same error and I'm glad it's not me only because I was thinking it was my monitor
like exactly the same
DX12 not supported error
- Make SURE you have all drivers updated
- You can use Nvidia Drivers website and fill what it asks
- Or AMD website for AMD cards
- After that, make SURE your windows is updated
- If nothing works, most likely you have a WEAK GPU that cannot support this type of game.
DX12 Ultimate is supported by GTX1060 and up
Radeon HD7000/RX6000 and up
ok i keep getting anti cheat error i have done delete easy anticheat files didnt work, i verifiyed the files didnt work, i click on the batch and something pops uf for a split second but then disappears
eac not installed?
it should be
- may sound weird but install VRChat, the free game on steam
- run it and then close it
- try to play The Isle
i click install anticheat
do it ^^^
ok im gonna try that
i need help :<
tell me
you need to update your graphic drivers and windows. when i tried to play ST i had same problem. after i updated my windows its fixed
well im currently using the gpu 0 but i have a gpu 1 too but idk how to switch it or like you know
so when i try to join a server i get the server full massage as usual, then after 4-5 tries the game straight up closes. any solution for this ?
theres a lot of videos on the internet teaching that ^^
its pretty simple
it keeps saying connection to host is lost when i try to join a server ๐ฅบ
alright ill see what i will find thankyou
np
I got a simillar problem to everyone I just joined poutines italienne "stress test" server and my monitor went black it said "No Signal" the monitor turns off and turns on alone,then it said like I hit a error so my pc reset,I updated my gpu driver everything and nothing changed
I got 2 types of crashes
i keep getting this error everytime i try to join a server, doesnt matter if the server is full or only has 30 people, i always get this error message
i keep getting this message when i try to join a server. anyone know how to fix this?
thats normal happens when the server is too full
everytime i open the game it loads and it says waiting for game after that nothing shows up but in steam it says the game is still running can someone help me
oh fr i though it said server full?
yh it can say other stuff but it all cause the server full
ohhh thank you ^
np
I got 2 types of crashes when I join the game and then there is the fatal error,the 2nd crash just freezs my screen makes my monitor screen black and on the screen it says like the dvd logo "No Signal" the monitor turns off and on the game closes and all of my apps reset like it's some reset or something,anyone got any ideas?
now i need help cause i keep on crashing since yesterday
Despite the fact I have Directx 12, I still have problems with Dx12
What should I do?
same here
I just updated now . But it's not working
Having trouble connecting to the server, telling me anti-cheat issues, though it launched fine
Can you please provide:
- your graphics card (right-click on your task bar > Task manager > Performance > GPU. If there are two GPU, it's GPU 1 you have to look at);
- your graphics driver version and date (same as above, but scroll down to see the driver's version and date);
- your Windows version (right-click on the Windows icon > System > scroll down to Windows specifications and see what version it says you have).
Everything says is updated i checked optional updates and found driver updates and updated Everything
But done
Nope*
DX12 not supported error
- Make SURE you have all drivers updated
- You can use Nvidia Drivers website and fill what it asks
- Or AMD website for AMD cards
- After that, make SURE your windows is updated
- If nothing works, most likely you have a WEAK GPU that cannot support this type of game.
DX12 Ultimate is supported by GTX1060 and up
Radeon HD7000/RX6000 and up
Again, can you please provide what I asked you?
anyone found a new solution for this?
the isle is force closing upon joining a server again ๐ฅน
evrytime i open the game it runs then it says waiting for game and moments later nothing shows up but in steam it says the is still running
How do I fix the (0x2200) error. It says anti cheat integrity check failed. You have been disconnected
Just a. Sec
I have a friend who is experiencing constant audio choppiness (audio cutting out and back in nonstop), is there a fix for this? They said that they've had the issue even before update 6.5
i also have this issue
I got 2 types of crashes when I join the game and then there is the fatal error,the 2nd crash just freezs my screen makes my monitor screen black and on the screen it says like the dvd logo "No Signal" the monitor turns off and on the game closes and all of my apps reset like it's some reset or something,anyone got any ideas?
fixed this issue by lowering my resolution from 1920 to 1080
how do I update my drivers
@hollow violet Since you're the one who pins in this channel, see this;
It could help explain the DX12 error to some.
mine doesnt support it but i play the game just fine :)
oh my bad, 1680x1050
You don't need DX12 Ultimate to run the game
^
evrytime i open the game it runs then it says waiting for game and moments later nothing shows up but in steam it says the is still running can someone help me??
wait you switched it from 1920x1080 to 1680x1050
but my resolution is 1680x1050 do I switch it?
How do I fix the (0x2200) error. It says anti cheat integrity check failed. You have been disconnected
mostly means server is full
Oh ok thx
i don't know, i lowered my settings as well to medium, i'll try increasing them later and see if the error repeats
any fix?
no
k
i fixed this issue by lowering my resolution and settings, i will try increasing my settings later and see if the error repeats
evrytime i open the game it runs then it says waiting for game and moments later nothing shows up but in steam it says the is still running can someone pls help me
whenever I try to launch the game it shows me this, what do I do?
Kouga the error also popped up on non full servers
You need to update your graphics drivers and Windows.
DX12 not supported error
- Make SURE you have all drivers updated
- You can use Nvidia Drivers website and fill what it asks
- Or AMD website for AMD cards
- After that, make SURE your windows is updated
- If nothing works, most likely you have a WEAK GPU that cannot support this type of game.
DX12 Ultimate is supported by GTX1060 and up
Radeon HD7000/RX6000 and up
you mean 90-100 ppl?
Do you know the answer to this 1 crash I have 2 types the "UE-The Isle Game has crashed and will close" and some
2nd where my monitor turns black turns on and turns on and litteraly resets my pc
No less
If the game has fatal errors running then that's not my problem. 
i just know what worked for me, i lowered my settings, try that
odd
GPU - Intel(R) Iris(R) Xe Graphics
Version - 30.0.100.9864
Date - 20-08-2021
Window version - 22H2
you dont have any other gpu?
Looks integrated.
it is
any fixes for this evrytime i open the game it runs then it says waiting for game and moments later nothing shows up but in steam it says the game is still running
thats why im asking
If you don't have another GPU, that's why you can't launch the game. Those are integrated graphics, which don't run DX12-only features the game uses
Can someone help keep getting this message!
DX12 not supported error
- Make SURE you have all drivers updated
- You can use Nvidia Drivers website and fill what it asks
- Or AMD website for AMD cards
- After that, make SURE your windows is updated
- If nothing works, most likely you have a WEAK GPU that cannot support this type of game.
DX12 Ultimate is supported by GTX1060 and up
Radeon HD7000/RX6000 and up
any fixes for this?? evrytime i open the game it runs then it says waiting for game and moments later nothing shows up but in steam it says the is still running
Sad hahaha. Should I buy a new laptop? Or some other new card or somthing
i have a 1650 gtx is that good enough?
it is
make sure to update it, use Nvidia Driver website.
any fix on really high ping?
minimum gpu is 1060 i guess
im not sure how to do what you told me
search nvidia driver on google and fill what it asks, it will give you a driver to download
Where to check that
okay
I Always have that problem since some updates ago
I just noticed that unplugging my laptop makes it a bit better
But not good
you would need to buy one, but first make sure your laptop is CUSTOMIZABLE
which 99% of them aren't
Lmao sheesh. Haha this is a new one though.
Ah dang
laptops dont usually come with a dedicated gpu
ah so intel cant run the isle anymore if you dont have ultimate directx 12
the problem is not CPU
Sheesh lmao .
no i got an intel gpu
its the graphic card that isnt good enough to do it
intel irs
oh that is a problem
Intel makes GPUs.
ik
welp im screw until i get my other computer back
But then i was able to play all these days why now ?
the isle migrated to UE5
The game has upgraded to a newer engine
it requires more now
thats what i did lol
Which laptop would y'all recommend
none, i hate laptops-
Oh lol
It's just the times, man. Lapotops are not keeping up with the technology.
Unreal 4 can run on a potato, poorly but it can run.
Unreal 5's features being used are too much for an aged laptop to handle.
are the servers actually full or is there an issue?
A fairly new one, with a GPU that runs feature level 12_2 for future proofing
full
Sheesh.
Wait what are you guys playing on?
Apart from laptop where else can we play
2080Ti, 2950x Threadripper
even unofficial
๐คฃ
Custom build with a Ryzen 5 5600 aand a RX 6600 XT
Dang.
A PC. Build it and be happy you have the option to upgrade 
i7 7700 1070
hey guys how to fix low graphics? while I'm running the game looks awfully pixelated
True.
I'll come back to this server one day when i get everything
Until then adios
๐ช๐ป๐๐ป
What is your 3D resolution set to in graphics at the bottom?
Oh my God thank you so much I've been trying to fix this for 2 hours and nothing anyone else said worked, THANK YOU!
where is na 3
I've seen this issue before but I'm not sure if the person fixed it. I'd start by deleting your config folder and running a stock graphics attempt.
evrytime i open the game it runs then it says waiting for game and moments later nothing shows up but in steam it says the is still running can someone help me pls
sever is just not coming up
np
anyone know why
Dunno if you're still here but have you found a fix for this by any chance?
anyone know how to fix the high ping? My wifi is fine and im joining NA servers with still 100 ping
try to reinstall latest driver
Alright, how would that be done?
I've heard putting textures on epic helps with the choppy audio
via amd or nvidia driver website, you just join and fill the requiremnts to get the file
evrytime i open the game it runs then it says waiting for game and moments later nothing shows up but in steam it says the is still running can someone pls help me
Check this: https://www.thewindowsclub.com/steam-says-game-is-running-but-it-is-not-showing?expand_article=1
Okay, thank you so much, Kouga, we'll try this <3
^^
When I press Install Easy Anti Cheat, it pops up momentarily then disappears, what should I do
plz hel[p ๐ฆ
- may sound weird but install VRChat, the free game on steam
- run it and then close it
- try to play The Isle
Alright I'll try
Hi, I keep getting this 868 error on launch did anyone find a solution? ๐
Good evening I have a problem with my game which crashes as soon as I enter a server. the message that shows me "The UE-TheIsle Game has crashed and will close
Fatal error: (File Unknown) (Line: 1273) GameThread timed out waiting for renderthread after 120 seconds" if anyone has a solution for me thanks.
can anyone tell me why the game starts getting super pixelated when i move around in the new update? it has never happened
i have deleted config files multiple times
lol :D
YOOOOOOOOOOO
have fun :)
Thx bro I havent been able to play this game in awhile
yeah dw
they used to be 20-30
all good :D
is everyone having frame drops?
yes a little
Yo, can anyone help me with this problem? This keeps popping up every time I try to play, I updated everything and it doesnโt seem like it wants to work.
anyone know how to fix this? ty
pre sure its bc so amny ppl are trying to all connect at the same time
you need to update your gpu
The hell is a gpu?
i get that error message even when joining a server with like 20-30 people out of 100, so i dont think its that
DX12 not supported error
- Make SURE you have all drivers updated
- You can use Nvidia Drivers website and fill what it asks
- Or AMD website for AMD cards
- After that, make SURE your windows is updated
- If nothing works, most likely you have a WEAK GPU that cannot support this type of game.
well i am not good with computers. but i had this problem and basically neede to install geforce experience at least for me cuz i use nvidia and then there was something that let me updtae my gpu
Someone knos how to sole it?
dont worry i can handle this :)
gpu is some that helps the computer run
@swift juniper open task manager > performance > click GPU and show me
I updated all possible drivers. I restarted my computer afterwards. I double checked that everything is updated, but I have no idea what a Nvidia Drivers website is.
can someone help me with my problem? basically every time my dino moves in game everything pixelates. any way to fix this?
show me :)
@drowsy quarry i downloaded the nvidia driver and it said that it was not able to find any compatible graphics hardware. is it fixeble??
Any solutions?
you filled everything right?
oh shoot another problem
It won't let me join a game, it says File intergrity failed
go to the nvidia website and download geforce experience that is how i fixed it i had the same prob
There is no setup for replays. Has anyone encountered?
yes at the website, then i got to download some nvidia thing and then it just loaded and loaded and told me that its not compatible
How to delete CONFIG folder
- close your game
- press windows + r
- search %localappdata%
- find The Isle > Saved > DELETE Config
- do not write anything, just search it by eye!
i have the same problem
Is there a fix
yeah but did you fileld everything? the model? the series? the language?
same
just stuck on this screen
same
no, theres too many people joining in and out
i tried everything steam when i open the isle it says running then back to " play " like i didn't click please help me .......
ohhh
570..... sheesh.
im on unofficial
Is that bad?
i think i did but its not like im a master at this so idk if i filled them correct but i think i did
can someone help me with my problem? basically every time my dino moves in game everything pixelates. any way to fix this? I have asked this a couple times
fill it again and show me, also show me your GPU cause i forgot
oh okay
how to fix your graphics properly so my game doesnt look like a blob of lur?
i got a gpu 0 that is currently doing something and then gpu 1
alright we can try something
GPU 1
NVIDIA GeForce RTX 2060
Ohjaimen versio: 26.21.14.4223
Ohjaimen pรคivรคmรครคrรค: 31.1.2020
DirectX-versio: 12 (FL 12.1)
Fyysinen sijainti: PCI-vรคylรค 1, laite 0, funktio 0
Kรคyttรถ 0%
Kรคytetty grafiikkasuorittimen muisti 0,4/6,0 Gt
Jaettu grafiikkasuorittimen muisti 0,0/7,9 Gt
GPU-muisti 0,4/13,9 Gt
hello there
Open for suggestions
im having trouble running the isle
oh whoops thoise are in my language xd
can someone help me with my problem? basically every time my dino moves in game everything pixelates. any way to fix this?
because of this weird dx12 problem
go to AMD driver website, fill everything he asks about your GPU model and DOWNLOAD the latest driver
i have to GPU's for my laptop
alright. rtx 2060, ok, now fill the form and show me
okay
I did that not to long ago, I updated / downloaded the latest one.
can someone help me with my problem? basically every time my dino moves in game everything pixelates. any way to fix this?
on the website?
an Intel(R) UHD graphics and an NVIDIA GeForce RTX 2060
anyone having same issue clicking on steam but game doesn;t show up then it reutnr to click to play ....
Believe so
go to NVIDIA drivers website, fill everything it asks, search, DOWNLOAD the latest driver
Anyone else not see all the NA servers?
(Restarted the game already)
all good
Anyone have a solution for long connection times when joining a server? Takes forever to load in
Is it just my damn PC that canโt handle it-
That's just cause of so many people wanting in
After deleting the Config folder, the setting appeared at the bottom of the list, thank you @drowsy quarry. This solved the problem
@formal jungle
very much think so.
thanks!
i think there was a fix for it somewhere
The server basically empty that im trying to join tho
what do i put here
is there a fix for the nv for the beipi
on the product thing
please!
your GPU name (RTX 2060)
ghost dont worry my pc is also trash. might need to get a gaming laptop or smth
put the series first
If it's any of the official servers, regardless of what the numbers say, they're prolly full
oh okay
I have a PC thatโs โsupposedโ to handle a lot. I donโt have too much games on this.
how to fix not being able to see the large texture on a skin? its just blurry
not the problem, Unreal engine 5 REQUIRES dx12 to run
i dont have it
can someone help me with my problem? basically every time my dino moves in game everything pixelates. any way to fix this? Please help i have asked like 8 times now lol
no nycta is not full and its been connecting for minutes, only 30 people out of 100
its the second fill
This is hurting my brain lol
whats ur frames at?
send me a print of the whole section pls
when ever i pick any type of meat up, then eat it it says that i still have the meat and then i cant eat of drink any thing else
relog
@drowsy quarry actually how do i know what to choose on the form
i did and still nothing
Oh I'm not sure then, could be your net
knowing what GPU you have, then you just follow the templates
like 25-10
sorry what was your RTX again? im gonna try to download it and send to you
also whats your pc language
hey is my Camera supposed to be off centrer? im playing as the omni raptor and the camera is to the left of his body
2060
hit v
only 2060? no 2060ti right?
Thx
yeah
press v
oh yeah
check ur settings, may be too low
windows 10? whats your pc language?
also i think my pc language is set to arabic
already have
idk how to check tho
how do i change it
here goes nothing
try to download this?
ok
@heavy token
ill get the file for you
tell me your System (windows 10/11/etc) and pc language
Windows 11 and finnish
q.q
anyone know how to get rid of the crash that restarts my pc when I join and play in a server
try downloading this driver
after its done downloading do i run it?
thankyou ^^
very much think so
Having the same issue my game looks sorta blurry
Donโt know how to fix it
i just did and opening it as admin still same ....
hmmm
yeah. unfortunately the textures have to be set as high for it to not look blurry i think
but it drops my frames hella
clean download cache?
I got 1 issue that freezes my screen in the isle makes it black and restarts my pc
did that too x.x
Yea my textures are high but itโs still this sorta blurriness like when I run
anyone got any idea how to fix it
hows your drivers and windows? are they updated?
very much think you should either unninstall steam or unninstall the isle
Getting the Easy Anticheat Not Installed glitch. I've reinstalled The Isle, verified cache multiple times, restart Steam, restart PC, but I can't get Easy Anticheat to install.
did re downloading it but nothing changed
- may sound weird but install VRChat, the free game on steam
- run it and then close it
- try to play The Isle
game or steam?
has anyone found a fix for the game randomly freezing and having to be force closed by task manager?
NO, DELETING THE SAVED FOLDER DOES NOT FIX IT
game
did you do a clean unninstall or just a regular unninstall?
thanks I'll try that โค๏ธ
hey uhh, this probably was spammed like 40 times by other people so mb if you've heard this over and over again, but i've been stuck on connecting and then it turns to client disconnected and anti cheat integrity failed ๐ญ
uh does anyone know what to do?
DX12 not supported error
- Make SURE you have all drivers updated
- You can use Nvidia Drivers website and fill what it asks
- Or AMD website for AMD cards
- After that, make SURE your windows is updated
- If nothing works, most likely you have a WEAK GPU that cannot support this type of game.
DX12 Ultimate is supported by GTX1060 and up
Radeon HD7000/RX6000 and up
try to launch the game now i guess xd
went to the file itself " the isle " from C deleted there then went to steam and unistall
still no fix for blurry textures?
dang bokie, your case is severe
T.T
i dont think i have any other tip than reinstalling steam
wow Kouga, your advice totally fixed it, thank you
glad so
IT WORKED
โค๏ธ
should i try this? except for me it's a bit diff since it says: client disconnected
anti cheat integrity check failed
yey ^^
THANK YOU SO MUCH
yea will try re install steam thx kougaa tho โค๏ธ โค๏ธ
THE GOAT
im not so sure about it, your error is basically the game saying the servers are full when you try to join em
๐ซ
ahh okay, thank you ๐ญ mb
its okie
i haven't played the isle since like dec 2022 so idk too much abt the new updates but yeah, good luck to everyone!
thats basically how full it is
holy crap
is that why its not connecting into any server
very likely
damn
same. ive been trying to get someone to help with this since friday but no one ever responds :/
If your used to ark join simulators to defend a server - you'll get in
.>
so im having another problem
its the connecting thing when i join a server
i wait for like probably 5 mins
it kicks me from the server thing
im guessing theres just no known fix for the freezing
tbh, yeah
oh okay
so ill have to join when the game has less people
alright thanks for the help
np
We don't have a fix, except updating your graphics drivers but it only works for some people
can anyone help me with why my ping is so high? I go on NA servers cause im in North America but i consistenly get 100 ping
help
Try to update your graphics drivers, someone also said that disabling image scalling in Geforce Experience fixed it for them
I got the same problem
ok thank you
I updated my graphic driver but didn't work
Yeah you're several people to have that problem and nothing seems to fix it
It seems it's a common issue with UE5, hopefully it will get fixed soon
wait
Ever since I downloaded the 6.5 Update I haven't been able to open the game, I just get stuck on this^
I've tried verifying files, uninstalling and reinstalling both the game and EAC, anyone else have any ideas?
- may sound weird but install VRChat, the free game on steam
- run it and then close it
- try to play The Isle
Same
- may sound weird but install VRChat, the free game on steam
- run it and then close it
- try to play The Isle
@drowsy quarry okay what now? i downloaded the file you sent me and i made an account for nvidia and everything.
I got a 2nd crash type i do not know if it's some technical issue but when I join some the isle server my screen goes black saying "No Signal" and my whole pc turns off and litteraly resets my whole pc
run the file
so it installs
That does sound weird but I don't see any downside to it so I'll give it a try lmao
believe me, it works lol
Lmao
I keep on getting a frozen screen while playing
anyone know why that happens? tried to delete my saved folder etc
Can you please run Dxdiag and send me the file via DM? Type โdxdiagโ in the Windows search bar and hit enter. It will open a window. Click on โSave all the informationโ. It will download a file, send me it.
Then type %localappdata% in the Windows search bar, hit enter, locate TheIsle folder > Saved > Crashes > click on the folder whose date is the closest to when you crashed > locate a text file named just โThe Isleโ and send me it too
sorry for asking but how do i like run the file?? i feel so stupid for asking but i just dont understand it
Double-click on it
ya
i think i installed it already
alrrright
ahhh, looks like it gets EAC to update/fix itself through another game, cool, gonna try to get on the Isle now
try to open the game
shall I do it in private?
Make sure you also restarted your PC, that's important after a driver update
It would be easier yeah
Now that's something, looks like it's working, thanks @drowsy quarry xD
all good xd
yea ive already done that, there was no update needed but tried a fresh reinstall anyway, still happens nonetheless
I hope a hotfix will be able to fix that
omg @drowsy quarry it works now!! thankyou so much! i almost got desperate and thought i could never experience the game ever again but now i have it! thankyouu โค๏ธ
I am having an issue where it just says connecting but never connects (even on a server with 74/100). It doesn't say server full and I was able to get into the server once but was kicked after 10 minutes. Is there something I can do to help get into the game?
i see they are definetly loaded haha
B)
does anyone else get the DX error when trying to open the game?
DX12 not supported error
- Make SURE you have all drivers updated
- You can use Nvidia Drivers website and fill what it asks
- Or AMD website for AMD cards
- After that, make SURE your windows is updated
- If nothing works, most likely you have a WEAK GPU that cannot support this type of game.
DX12 Ultimate is supported by GTX1060 and up
Radeon HD7000/RX6000 and up
Don't trust the player-count, it's bugged.
Was there a message when you got kicked? Were you kicked back to the main menu or to desktop?
i already did this and it can support it
whats your gpu?
Can you please provide:
- your graphics card (right-click on your task bar > Task manager > Performance > GPU. If there are two GPU, it's GPU 1 you have to look at);
- your graphics driver version and date (same as above, but scroll down to see the driver's version and date);
- your Windows version (right-click on the Windows icon > System > scroll down to Windows specifications and see what version it says you have).
The one time I was able to get in it just said 'lost connection'. The rest of the times it just says connecting and will stay 'connecting' indefinitely - I have left it for 10 minutes and it still said connecting
It might be due to the server being full, at least for the โconnectingโ problem. If you play on wifi, try with ethernet, the connection should be more stable.
im so bad at computrs
i need the GPU though.
open task manager > performance > click GPU (if theres two, click GPU 1)
Nah, we don't see the actual Windows version there
~n~
I am on ethernet and it happens even on private servers with 20/100 people. If I try to join the servers that have like 94-95 it kicks me saying 'full sever' after like 5-10 seconds. But if it is a server with few people I just get an indefinite 'connecting'
this?
Arf :( I'm not sure what the problem here
Ah, those are integrated graphics, they can't run the game anymore. Sorry :/
Thanks for offering some solutions though!
awwwwwwwwwww. can i download anything to fix it or do i havta get a new computer
New computer, or at least a dedicated graphics card that you'll install in your PC if that's a desktop
new gpu only XD
its a laptop
dam
honestly same, its pretty much killed any of my hype to play anything bigger than troodon or beipi
i was gonna upgrade my phone but i guess im getten a new rig
Make sure to go for a GPU that supports DX12 Ultimate for future-proofing
have the same problem atm, i am updating my graphic drivers and to try it out. deleted saved folder and config, verified game files but nothing. if you hear of a solution, can you ping me? i'll also try out if the drivers do the trick