🔧-evrima-troubleshooting-🔧

[frozen tree]

Usually when my screen is like that I double click on that screen to bring it back up or F11 , since I don't have any ideas left on how to fix it , you will have to wait for tech support for help.

[austere dove]

ok

should i message punchpacket?

@gentle spire

[rare flower]

Hey , does anyone have any idea how to change the settings . If i change settings from epic to lower . Once logged in to server they go back to epic . i Have tried changing it in the %localappdata% but still the same thing anyone please

[rigid nexus]

Sadly I don't think there's a fix for that currently ):
hopefully the upcoming update will fix it

[oblique drift]

Hey anyone know how to unstuck myself from a ditch?

[visual mirage]

If you are stuck or need assistance while playing on official servers, please tag the <@&505047238674874368> role with your IGN (in-game name) and server name so that we may best assist you. Please keep in mind that an administrator may not always be available, so if you're a precarious situation we suggest logging off if you have not received a response within a few minutes. You should also be aware that we will not unstuck players who have gotten trapped as a result of their own actions. The Isle is a survival game first and foremost and the administration team does not exist to save you from a plan gone awry.

[oblique drift]

<@&505047238674874368> my IGN is FallenAngel and I’m on EU4 as a carno south east area stuck in a hole in the ground

[winter python]

Please use #evrima-eu for requesting assistance in game

[glad prairie]

I’ve manually uninstalled the isle yet I still get fatal errors when I reinstall, what am I doing wrong?

[real maple]

<@&505047238674874368> There is a Hissing Nosie Spamming and Multiple People Are Complaining On EU5 At the Center

[spice stone]

Someone is likely a Deino with the “eating glitch” that causes a static like sound. They just need to log and it will be fixed.

[real maple]

alr

[spice stone]

#🔧-evrima-troubleshooting-🔧 message Check some of the solutions here

[old thicket]

aanyone know the issue about the game not loading up? I just installed the vcrun thing but it still doesnt work

[fierce hull]

I got more RAM for my computer and the game is still crashing, anyone have ideas?

[arctic sage]

For some reason the game looks really pixelated, despite the fact the I've turned the render scaling up and turned down the graphics to high instead of epic. I know my computer can handle it, I've played games on higher settings.

[zenith void]

my graphics settings dont save when i close and relaunch the game

[rich jungle]

So, uh... what do I do if it's just having an error connecting to steam? Saying Steam either "isn't online" or I "need to restart my computer", but I've checked both those things and even hard-restarted steam and idk what else to do. It doesn't seem to be in pinned.

No other games but TI is having this issue btw

[sweet flower]

Any way to fix this? I have restarted steam, my computer and verified game files already and nothing has worked.

[hard dawn]

I am suffering from the same issue

[rich jungle]

I have the same issue yeah LOL

[oblique wing]

Also getting this issue, so are 2 of my friends

[spare cedar]

saaaame

[hard dawn]

Is this all of urs first times this is happening?

[spare cedar]

@thorn swan and @supple fjord isn't having the issue

[oblique wing]

Yep, means something is wrong with Evrima's end, not us

[cedar lance]

first time every, yeah

my other games are working alright

[hard dawn]

yeah same here, first time

[analog remnant]

Try doing this make a notepad and rename it as it is named and place this number in it as shown in that exact file path yours will just say the isle though

[rich jungle]

oohh hm

[analog remnant]

This might work it might not

[hard dawn]

I dont have a steam_appid folder...

[oblique wing]

That's not a folder, it's a notepad file named that

[hard dawn]

so I should make a new notepad

[analog remnant]

You got to make it

[hard dawn]

gotcha, I thought u meant edit one, my bad

[analog remnant]

remember to rename it like that too

[wicked crag]

What to do if subset system doesn't work?

[hard dawn]

this good

[spare cedar]

https://tenor.com/view/smile-person-akirambow-alone-sad-gif-26359091

[hard dawn]

Didn't work

unfortunately

[analog remnant]

Hm

[rich jungle]

did as instructed and now the entire loading screen is black except the lil evrima panel to the right

[oblique wing]

This is happening to me too

[hard dawn]

mine did that, but it loads in

that happens to me ussually

[rich jungle]

can I just reinstall the game. will that fix it

[oblique wing]

Pretty sure this is something on Evrima's side that the devs need to fix if it is happening to so many people

[analog remnant]

You can try

[hard dawn]

i looked online and people were saying it didnt fix it

but yeh, go for it

[rich jungle]

Ofc not lol

[hard dawn]

Oh wait

mine jsut worked

delete the notepad thing and launch again

[round lance]

I made the file then deleted it-- im in now

[hard dawn]

see if it woirks

yeahhh

[rich jungle]

LMAO

[hard dawn]

YESSIRRR

Thanks bois

[oblique wing]

Mine isn't working still

[sweet flower]

I'm not sure where to put it tbh- files arent my thing, lol

[analog remnant]

File path

[rich jungle]

now it works LMAO

ty ty

[analog remnant]

Yours will not say the isle public edition though

[sweet flower]

should you go through engine to get to binaries?

[analog remnant]

No go through the isle

[sweet flower]

ohhh i see, i got confused assuming the public edition was a folder you had made- thank you ^^

I'll see if it works now

[alpine wigeon]

Hello my isle is giving me a warning that my steam is not running and to restart my comp and i alrdy did and idk what to do

[analog remnant]

I named it that because I have 3 isle builds installed and when I got that this screen my fix was placing that certain note pad in binarys

[alpine wigeon]

wdym

i do not comprehend

[oblique wing]

I did the notepad thing, not getting the message anymore, but when I try to connect to servers, it goes right back to the title screen

[spare cedar]

same

[analog remnant]

Server is full maybe try a empty server or one that has a few

[alpine wigeon]

how do i do the notepad thing

[oblique wing]

Nah, the server I'm trying has empty slots

[oblique wing]

Create a notepad and write down the numbers in the screenshot, name it "steam_appid" and put it in the folder

[analog remnant]

Did you delete it afterwards?

[oblique wing]

I did the first time, didn't work. Just did it now and it works

[alpine wigeon]

what numbers

[analog remnant]

Scroll up

[loud cloud]

so everything works fine its just all of the sudden one day it just looked pretty bad and it still does and everytime i click the windows key everything goes black for a little bit does anyone know hwat to do?

[rustic bridge]

So my settings won't stay the way i try to set them to, is that just a bug or is the game throwing a fit?

[spice stone]

Sounds like a graphics issue, try updating all of your drivers

[spice stone]

Known bug

[livid wedge]

ive been trying to get onto envirma but anti cheat is causing fatal crashes after the game does a few load screens, ive looked at vids online but none are helping. any ideas?

[slim prawn]

my graphic settings keep reverting back to epic is there a fix I am having that glitch for 2 months

[spice stone]

Known bug since U6 released. No known fix

[slim prawn]

bruh

[spice stone]

https://discordapp.com/channels/401464048610312193/723260797719019620/1004216986563256390 EAC Fixes
https://discordapp.com/channels/401464048610312193/723260797719019620/838815693779763280 Fatal Error fixes

[livid wedge]

thanks heaps man ill give that a go in 10 hours once it redownloads

[dark fulcrum]

what the date of 6.5 update ?

[twilit hull]

Yea i did my job already, they are aware of it. I don t do more than just what i did already.

[viral lodge]

hi everyone, is there any advice for when your character is stuck? 5 hours inot a steg and im caught up on some rocks and cannot move 😦

[carmine fulcrum]

game without audio what do I do?

[spice stone]

There are no ETAS for updates.

[spice stone]

For future reference, check the pinned messages in the designated server channels (EU servers use #evrima-eu, NA us #evrima-na)to see how to request assistance. In the meantime, I'd log out in case an admin can't reach you quickly, so you won't die of thirst or hunger

[proven oyster]

i push x night vision doesnt activate

[broken agate]

any one know how too fix this?

[storm wren]

my settings are not saving 😦

[spice stone]

Known bug since U6 released. No known fix

[spice stone]

#🔧-evrima-troubleshooting-🔧 message

[spice stone]

Try verifying your game files

[broken agate]

Did not work

[spice stone]

Try deleting the "EasyAntiCheat_EOS.sys" file.

It's default path should be in "C: -> Programs(x86) -> EasyAntiCheat_EOS",

• Go there and delete the .sys file
• Then, go to your games folder and delete the EAC folder (like you did just now)
• Verify your game files over steam

If that doesn’t work, you can also try doing this:

• Right Click The Isle in your steam library
• Select Properties -> Local Files -> Browse Local Files
• Delete the "EasyAntiCheat"-folder
• Then, verify your game files over steam

[broken agate]

Ok thank you

[jolly flare]

When in game, my group invites are not working. I was a stego before and another stego tried to invite me, The stego 2 called me but no invite came up. Then when it 2 called, i 2 called back incase it was glitch but it put me into a solo group???

[timber field]

i just gotta say to the devs of this game why are we all having major ping issues

on servers

[weary quiver]

Any idea what this is or how to fix it?
https://imgur.com/a/6bcEDMI
I've never seen anything like this, it never stops making that noise or lagging my entire computer to a ridiculous degree. This has never happened before, either.

[thick knot]

I’ve always wondered this, I love the isle but the one downside is the fps is always so low for me so how would I improve that

[spice stone]

Sometimes invites are finicky. Always be sure to hold in 2, not just press it, and that you aren’t already in a group. I always do leave group just in case

[spice stone]

Loading into a game, especially large and I optimized ones, can take a lot of time and memory. Some days depending on what you were doing previously, your pc may take longer to load. For the fastest load times, restart your pc and don’t open anything except the isle

[spice stone]

Decreasing settings, allocating more ram, and updating your system all will improve FPS. Developers are actively seeking solutions to optimize the game thus increasing the FPS

[weary quiver]

I've never had this error before, and I only had the isle and two chrome tabs open, my usual. I usually load in after just a few seconds with no issues, so I have no idea why it's acting weird all of a sudden.

[spice stone]

Strange. Perhaps there is a memory leak. What’s your RAM and have you downloaded anything recently? Another thing you can try is updating Windows and all your drivers. Occasionally not updating makes things slow

[jolly flare]

I was holding it, but it seems to have fixed itself already, thanks tho ^^

[weary quiver]

16gb and nope, haven't downloaded anything new recently. Everything is more or less up to date
Hopefully it'll go back to normal tomorrow ¯_(ツ)_/¯

[spice stone]

Hopefully. I’ll take a look around and see if I can find anything. If it keeps doing that feel free to ask in here again.

[azure tide]

hi

i just installed evrima and i cant find any oficial server ( i have unofical servers ) i checkd the "empty box" and refresh and it dosnt work.how can i solv this?

[spice stone]

Are you in the unofficial tab rather than official one?

[azure tide]

yes i am in oficial tab

i marked overlay in general and it works

ty for time

[wheat patrol]

Idk if this is the right channel and I’m kinda new so sorry if I got something wrong but when I go into my settings I don’t see cinematic I only see epic high etc did they take it out of the game or did I do something wrong?

[winter python]

Cinematic got removed

[wheat patrol]

will it be coming back out?

Or is the remove permanent

[viral lodge]

Thanks for your advice! i have done just that#

<@&505047238674874368> Hi guys. is anybody free? 🙂

[lyric chasm]

i know there's a fix for the app configuration already but every time i fix it the game just goes back to it immediately after i play, it's not like a huge issue i can launch it just fine but it's just always in my download queue i cannot get rid of it

[thin oracle]

My game broken or smh?

[hollow violet]

Looks like a rendering issue. Attempt a verify files first off if that doesn't work try updating your gpu drivers.

[thin oracle]

👍

[void sun]

fix the performance issues?

[limber cloud]

need help fixing this

[severe mango]

is this where i ask for stuck help? Bapple saucy NA2

[analog remnant]

Servers channel

[thin gulch]

tried to play a bit with the config data?

[vocal beacon]

Dear admin, I'm facing a recurring problem. Whenever I eat the bones of other dinosaurs, there is a strange noise in my headphones, as if it were television noise, I don't really know how to explain it to you, and I always have to leave the server and enter again to return to normal. What could you recommend me to stop this kind of bug?

[void sun]

no

[drowsy quarry]

the best thing you can do right now is report it as a #🐞-evrima-bug-reports-🐞

theres no permanent fix yet, only thing you can do is leave the server and come back (as you said)

[vocal beacon]

Thank you very much for the answer.

[drowsy quarry]

all good

[regal folio]

Why are the server restarts so sudden and roll you back so far? I've lost count of how many dinos I've lost because of the server restarts... It's getting rlly unbearable. Also do only some people roll back? It seems as if when I reconnect absolutely everyone is already in?...

[drowsy quarry]

because they already know when server restarts

which happens everyday at the same time, you can check them on the pinned message of each evrima server section

[slim prawn]

i have a bug where my graphic settings keep reverting back to epic

[spice stone]

Known bug, no known fix at this current moment unfortunately.

[reef stump]

HI

how can i fix bug food

X

?

i cant et

[drowsy quarry]

if you could explain a bit better would be nice, but a good try is to leave the server and come back

[silk atlas]

Why do i freeze after using my attack? it happens everytime

[thin oracle]

My rendering of the dino and surrounding enviroment is diluted. I've tried tinkering with my resolution and render scale... hasn't changed anything...

Here's another screenshot of the same thing but in daylight.

[odd rapids]

I'm stuck on a tree on EU3
Can someone help?

[spice stone]

Check pins in #evrima-eu for help in game

[spice stone]

That looks like a rendering issue. Verify your files first. If that doesn't work, try updating your gpu drivers.

[thin oracle]

@winter python sorry to ping , my stego team can court but they can't have nest after hitting the right button , what should they do now? it seems bugged , while she can nest with me

[winter python]

Double check that you have the nest keybinds set up in your settings. They're tapping N to place the nest, right?

[thin oracle]

yeah

worked with another female while ... but not with the wanted one

[fringe verge]

Hello. Can someone help me on how I can have better fps in the game? what can i do or what should i do?

[spice stone]

Decreasing settings, allocating more ram, and updating your system all will improve FPS. Developers are actively seeking solutions to optimize the game thus increasing the FPS.

[sand canopy]

Is there any fixes with insane brightness/contrasts or still no and all hope is for the whole 6.5 update?(

[final kayak]

Hey guys when is the new update

[winter python]

Check out rule 10 in #rules-and-info, this channel is for seeking technical help with the game

[trim coyote]

please i need help. my mouse is shifted and i can click on apply in menu, spawn etc, every button at the right part of the menus are inaccessible

[rigid nexus]

Try pressfing F11, and than go in your settings and put your windowed mode on "windowed fullscreen"

maybe also ajust your Resolution so it fits with your monitor, if that changed

[trim coyote]

that worked ty, i was able to change resolution because i couldn't apply changes but now i can ty

[rigid nexus]

no worries 😊

[drowsy quarry]

@digital lynx / @woeful rune you guys need to write your IGN + Server name with the @ Official Admin
DO NOT write it here, do it on #evrima-na / #evrima-eu

or whatever server you in

[storm wren]

hey i did the fix for the settings not saving bug but it is still there 😦

[spice stone]

Known bug, no known fix I believe

[storm wren]

o

😦

[pearl spoke]

how do i reset my controls again? like the night vision keybind doesnt exist for me

[winter python]

If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.

1. If running The Isle, exit the game.
2. Press the Windows key
3. Type %localappdata% then press Enter.
4. Find "TheIsle" folder. Open it.
5. Open the "Saved" folder.
6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
7. Restart the game. The issues should be fixed.

[sharp kettle]

I am having a problem with Evrima, earlier in the year it was just fine, then one day i tried to launch it, it then crashed my whole pc, i tried and tried, kept crashing, i have looked at many tutorials, which none of them have worked, i cant even get into the main menu, the isle is my favorite game, someone help me

[earnest remnant]

similar problem, tried everything the devs told me to do and nothing'

now im reinstalling

it starts fine on legacy but not evrima

[sharp kettle]

your having same problem?

crashes you pc completely?

[earnest remnant]

my pc isnt crashing but i cant start the game

[sharp kettle]

hm

i reinstalled reshade, lets see if that might fix it idk

[earnest remnant]

installed dll, restarted pc, uninstalled anticheat and reinstalled and nothing

[sharp kettle]

which DLL?

[earnest remnant]

vcreadme

[sharp kettle]

k

wish me luck im bout to launch evrima, most likely gonna crash my pc

come on

i crashed

[earnest remnant]

im deleting useless things on my pc and gonna see if that helps

just not sure why everything is good on legacy and not evrima

[sharp kettle]

for me legacy is broken as well, i can play on a server, but majority of the controls are broken

im going to wait until tomorrow, if devs dont respond to my problem i will go to evrima and try to fix controls

i will repeat my message

I am having a problem with Evrima, earlier in the year it was just fine, then one day i tried to launch it, it then crashed my whole pc, i tried and tried, kept crashing, i have looked at many tutorials, which none of them have worked, i cant even get into the main menu, the isle is my favorite game, someone help me

[thin oracle]

@spice stoneI've verified my files, not missing anything.

[earnest remnant]

i just tried reinstalling sill nothing

i have all the correct files too

[spice stone]

Correct me if I'm wrong, but I think you are the one who had rendering issues? Everything was blurry. If so, have you tried updating your drivers, gpu, OS, etc.

[wind lance]

Im randomly getting vomit sickness on all my dinos for no apparent reason. Im not sure whats happening

[winter python]

Did you eat bones or rotten meat?

[wind lance]

no on both my patchys i ate some oragnges and got immidiate vomit sickess

[winter python]

That means you ate too much

[wind lance]

hm strange i was at half hunger

[outer forge]

You probably ate mushrooms

Which gets you mushroom poisoning

[earnest remnant]

can i get someone to help

[earnest remnant]

this code only popped up once

its like the game wants to start but just cant and ive tried everything

and now i just found this

[nova igloo]

What ports do you have to open for evrima? Help

[sharp kettle]

I am having a problem with Evrima, earlier in the year it was just fine, then one day i tried to launch it, it then crashed my whole pc, i tried and tried, kept crashing, i have looked at many tutorials, which none of them have worked, i cant even get into the main menu, the isle is my favorite game, someone help me

Wait nevermind

I FIXED IT

Never using reshade again

[sharp kettle]

well to a point

im able to play just fine but now whenever i logout and go to the main menu my pc crashes

i will just click the quit button instead of the logout

[earnest remnant]

how?

did u delete reshade

[sharp kettle]

nevermind its doing it again

UGHHHHHHHHH

i deleted a reshade archive

[earnest remnant]

im convinced mine is an issue with the eac

ive tried everything tho

redownloading for the 2nd time

[sharp kettle]

downloading for me does not work

ive done it over 7 times

i submitted a bug report

[earnest remnant]

what does this mean

im having no luck with this game istg

[thin oracle]

@spice stoneYes. That would be me. I wouldn't know how to update them besides buying new ones, although I don't know how that would work with a gaming laptop. I've never had this issue before...

[spice stone]

https://support.microsoft.com/en-us/windows/update-drivers-manually-in-windows-ec62f46c-ff14-c91d-eead-d7126dc1f7b6

You can also go to the companies site of your drivers, and they may have an update windows can’t find. Its different for them all so no set in stone way of doing it other than search, download, and follow instructions

[earnest remnant]

ok new issue

i tried to install only envirma and the first download it installed with a corrupted file, i ran verify files and now it completely drops after 60%

[quaint edge]

anyone can fixed , I can't save this settings

[lime steeple]

why dont settings save for me any fix to that issue?

[spice stone]

Known bug with settings not saving, there hasn’t been a verified fix yet. Hopefully will be fixed with next patch.

[spice stone]

Known bug with settings not saving, there hasn’t been a verified fix yet. Hopefully will be fixed with next patch.

[lime steeple]

Is this bug recent?

[spice stone]

Since U6, yes.

[lime steeple]

when was U6 released?

[spice stone]

December 24th 2022 (roughly around then)

[lime steeple]

damn

[quaint edge]

thx

[muted garden]

Has anybody ever gotten an answer to why we cannot access anything from the main start up menu? It is like the controls are almost completely locked up.

[thin oracle]

@spice stone Thanks man. Truly appreciate it.

[earnest remnant]

ive done everything and still nothing

[serene blaze]

Where do I ask to get unstuck in game?

[sharp kettle]

@serene blaze Not here lol

[serene blaze]

Not really helping that much tho

[sharp kettle]

ik lol

[spice stone]

Try hitting F11 first. If that doesn’t work, #🔧-evrima-troubleshooting-🔧 message

[spice stone]

Check pins in one of the official server channels ( #evrima-na, #evrima-eu etc.)

[glad prairie]

I’ve been trying to change my controls while playing deino so I dive when pressing C instead of left ctrl, but it doesn’t change when doing so, am I looking at the wrong one?

[wet talon]

Hi why do I sometimes get in an queue when joining a server when sometimes i don't

[spice stone]

Queue is buggy at the moment. Sometimes you get in, sometimes you don’t. Usually if you get in you’ll just sit there so it’s best to exit the queue, wait a minute or two and try joining again.

[graceful wadi]

Hello, every time I change the settings, when I exit the game or change the server, it remains unchanged. Is there a solution for this? if so how can i solve it?

[spice stone]

Known bug with settings not saving, there hasn’t been a verified fix yet. Hopefully will be fixed with next patch.

@rigid nexus I’ve been saying this, just wanted to confirm that it’s still the case or if someone found something.

[cobalt moat]

Everyone I see has grouping that works, but mine hasn't and refuses to work no matter whatever I do to fix it. Is there a reason as to why?

[winter python]

What do you press to group?

[cobalt moat]

Friendly call, 2. I even leave my group even when not in one and that doesnt work either.

[winter python]

Are you holding it or just tapping?

[cobalt moat]

I've tried both.

[winter python]

Hmmm, try holding it longer, or tap Leave Group (even if you're alone) and safelog

[cobalt moat]

Will do. If that doesn't work, anything else I should try?

[winter python]

There's nothing else I could think of :/ other thn maybe resetting your keybinds but I highly doubt that'd help

[cobalt moat]

Alrighty. Well, thanks anyways, even if that doesn't work.

[sturdy adder]

Anyone know how to fix controls on evrima?

[winter python]

Which controls? What's going on?

[sturdy adder]

Night vision can’t change keybinds for it

[winter python]

If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.

1. If running The Isle, exit the game.
2. Press the Windows key
3. Type %localappdata% then press Enter.
4. Find "TheIsle" folder. Open it.
5. Open the "Saved" folder.
6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
7. Restart the game. The issues should be fixed.

[sturdy adder]

Ty

[thin oracle]

how to join in servers humans

[drowsy quarry]

only unnoficial servers for now

choose one and on the selection screen, instead of choosing a dinosaur you click generation on the right side

[rigid nexus]

I haven't heard of anything yet either, yeah ):
But I've been incredible busy the last 1-2 weeks.

[stable river]

Error during update help me

Even though the game was deleted and reinstalled, the error remained the same.A friend who knows nothing says he is an expert.Friend helped me remotely. But it's more broken.

@past furnace <--

[thin oracle]

You blew my PC DDoS

@stable river Sei un idiota

[rapid patrol]

So my eyes on all of the dinos are bugged like they rather dont show on the dino or are really weird looking like on my deino they dont show and its bugging me so if anyone has any imput that would be great

[rigid nexus]

hm, try deleting your Config, that resets all your graphic settings and your custom keybinds.
I'd recommand taking a screenshot of your Settings before doing that, so you can restore them if something changes.

1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder
6.) Delete the Config folder

[rapid patrol]

it worked thank you

[rigid nexus]

awesome 😊

[stable river]

thank you y o u very cool~

[azure bane]

i keep getting disconected from server eu6 anyone else having the same issues ?

[warm forge]

yup...

[azure bane]

glad so its not a me problem 🙂 thank you

[strange smelt]

Please help

[strange smelt]

fixed it!

[remote urchin]

sometime when we grab something as pachy the eu 6 server crashs

[glacial warren]

Hi, my graphics setting resets every time I join a server

I already tried looking for videos on youtube, pinned comments, on the docs, but I didn't find anything that really solved it

I can record my screen to better demonstrate what happens

[rigid nexus]

That's really weird, could you fill out a bug report in #🐞-evrima-bug-reports-🐞 ?
That would help a lot!

[rigid nexus]

Sadly that is an issue currently ): I haven't heard of a fix for it yet.

[glacial warren]

That sad

it's practically unplayable

[rigid nexus]

Hopefully the upcoming 6.5 update will fix it.
It's a very weird issue that croped up with 6.0 for some people

[glacial warren]

I'll have to wait until then, the settings are at maximum and I'm left with 20 fps. But it's good that it will be arranged

Thank you for your help

[heavy aspen]

Does anyone have any reason why when I open up settings it "crashes" and won't let me open anything else? Everytime I want to change a setting I get it and only way to get rid of it is to restart my pc.

[neon urchin]

anyone know how to fix this?

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[tame inlet]

im stuck in a tiny tree on na5

[spice stone]

@runic atlas @tame inlet check pins in #evrima-na please

[spice stone]

Try verifying your game files.

[rose iris]

says easy anti cheat not isntalled, i tried reinstalling and verifying game files, what else can i try?

[spice stone]

Please check pins next time https://discordapp.com/channels/401464048610312193/723260797719019620/1004216986563256390

[rose iris]

cool ty fixed

[rose iris]

is it possible to unbind keys in the controls? my controller doesnt have that many buttons and the game forcibly makes me overlap buttons

[hazy perch]

hey I have a problem each time I set my settings on high and exit the game or fail to join the server the settings go up to epic again

can anyone help ?

[drowsy quarry]

common issue, no fix yet

[wet talon]

Heya can someone help me out here? For some reason when I change my graphic settings in-game they just turn back to epic almost immediately...

And truth be told my pc rly can't handle epic settings atm

[rigid nexus]

sadly there isn't a fix for that yet ):

[rare flower]

i had same problem , nothing really helped , but i found if you go to %localappdata%/theisle/saved and delete the config folder . once in the game go to settings and change the settings to your preference it will work this way . but they will reset to epic every time you turn the game off or go to a different server , so before every server reconnect you will have to go back to settings and change it . Or at least that's how it goes for me so far . hope it helps and works .

[buoyant radish]

get loose conection without Reason

[thin oracle]

Servers just restarted

[buoyant radish]

nah 30 minuts before

[sinful crystal]

for some my evrima is saying problem with the subsystem and when you fixed it it works again they also said my steam isnt on but when i get in game my steam logo on the shortcut barre dissapear...

[muted lark]

Been trying to get on a server, so been refreshing quickly. This is the message I get after a slot was open.

[thin oracle]

I saw it quite often , when you try to login a server but it keeps fail

so its totally normal

[south lance]

HELLO CAN SOMEONE HELP ME PLEASE\

[analog remnant]

point cursor under settings so you can click it then change your resolution it's tricky but easy

[south lance]

OK🦕

[wind sable]

Hi, I spawn into na-1 as my adult utah several times today, I'm barley in for 5 minutes and I get disconnected, I've reinstalled my game already, and checked the integrity of my files but it does not help. It's been doing this since early yesterday, it also did the same thing with na-2.

[south lance]

thanks bro >3

[analog remnant]

Did that work?

[south lance]

yes bro

[undone wraith]

I set my graphics to low/medium but then when i spawn into the game it sets all my stuff back to epic. does anyone know how to fix that? i cant play w my graphics that high, it kills my comp 😭

[smoky pebble]

There is no fix for that at the moment. Atleast thats what i have heard.

[undone wraith]

oh dear

it looks like i just need to reset it every time i go to join a server :/

hopefully itll get fixed soon i guess. thats an awful bug

[smoky pebble]

Whenever i load into a server my dino looks exactly like yours does, everything stays like that and none of my textures load, did you ever find a fix for that?

Ive tried everything, deleting config file, redownloading the game, verifying files. I dont have this issue on Legacy, only in evrima.

help

[spice stone]

@thin oracle @muted lark #🔧-evrima-troubleshooting-🔧 message For all your Easy Anti Cheat issues

[spice stone]

Try updating your drivers

[thin oracle]

@smoky pebble I haven't been able to fix this either. I've tried all those things too.

I have no idea how to fix. I don't think its my graphics card either because I never had this problem until after a couple week ago.

[smoky pebble]

i did that. could it have something to do with east anti-cheat

[spice stone]

No, you’re issue is rendering related, usually with your gpu. What are your computer specs?

[smoky pebble]

I have an Nvidia Geforce GT 1030

[versed igloo]

yall know anything on why evrima wont install it keeps saying sum about easy anti-cheat aint installed?

[spice stone]

That would be your issue then, GT 1030 doesn't meet the requirements even for Legacy, so I'm impressed Evrima even opened. I would look into an upgrade if you wish to play Evrima.

[spice stone]

check pinned messages please

[smoky pebble]

https://discordapp.com/channels/401464048610312193/723260797719019620/1004216986563256390

[smoky pebble]

how do i upgrade and which would i need

[spice stone]

Depends. If you're on a laptop, there is very little chance for an upgrade. For PC, you'd have to research what parts your currently have and find compatible GPUs. I would recommend at least GTX 1070 for Evrima, however higher is better. However, I can't really tell you what to get exactly since I don't know your wants, needs and setup. Best to just do some personal research and find the best fit.

[wheat patrol]

I was told there's a fix for the settings resetting each time I join or leave or leave a server would anyone know what that fix is?

[glass jasper]

constantly being kicked, can't conenct to EU 1 - stuck on connecting, anyone know a fix?

[marsh current]

how do i connect to an evrima server cant find any please help

[thin oracle]

Did you mean this?

choose the EVRIMA branch if yes

[civic pier]

DEVS AND ADMINS- i 97% grown my deinosuchus in EU-6 and the server was practically empty. i sucessfully safelog out of the server to play my pteradon, and when i log back in to EU-6, it turns out it deleted my deinosuchus and the character selection was brought up instead. it literally deleted 6 hours of work. what do i do and how do i prevent this?

also, im not tryingto ask for too much but is there a way i may get it back?

[thin oracle]

there is no way to get it back

after each big update you loose your dinos at all

Beta access

[civic pier]

ok thx , but my other creatures are fine so i think it wasa bug or something

[undone ocean]

The game doesn't allow graphit changes.

why ?

can fixed ?

[thin oracle]

Nem. Its a known bug , hopefully its getting fixed as soon as

[undone ocean]

thx

[hearty cedar]

last few times i've played, my vocals suddenly go out when i talk. if i chat in game, my dino makes the motion but no sound. i can hear other players talk still.

[drowsy quarry]

were you a teno?

if so, it's a known bug

[hollow violet]

This is likely a bug and less of something that can be fixed on your end other than restarting.

[hearty cedar]

ok ty.

[fading stirrup]

I just wanted to ask how do you buck in evrima?

[rigid nexus]

You hold down the E button!

[fading stirrup]

Ok thank you

Oh one more thing if you are pinned to the ground by a omniraptor can you still buck or do anything to get them off?

[winter python]

Nope

[fading stirrup]

Okay thank you

[onyx stump]

my easy anti cheat is really slow when loading and when it does load it tells me its not installed but it works for other games that use it. ive tried reinstalling The Isle but it no work

[spice stone]

#🔧-evrima-troubleshooting-🔧 message

[glass jasper]

I can join every server apart from EU 1 I keep getting this error message when trying to join EU 1

[quaint locust]

<@&818552355796287508> I still have not been able to fix this. Evrima is unplayable for me.

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[elder marten]

a friend cant get into game its just black screen when looking for servers. hes verified and reinstalled it any ideas?

[bold heart]

I can't use the night vision. How can i fix this?

[analog remnant]

If you are experiencing issues with your controls and graphic settings since the latest update (can't move camera, unable to court, Night Vision not working , graphic settings not showing properly , etc) then please try wiping your config files in localappdata.

1. If running The Isle, exit the game.
2. Open File Explorer.
3. Click the address bar at the top.
4. Type %localappdata% then press Enter.
5. Find "TheIsle" folder. Open it.
6. Open the "Saved" folder.
7. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
8. Restart the game. The issue should be fixed.

[hollow violet]

Dm me your specs please
Should include OS Cpu gpu

[dark maple]

hey i got my full grown stego stuck what do i do?

[thin oracle]

#evrima-eu message

[sweet flower]

Is there a way to fix your debuffs/buffs getting stuck when they should be going up?

[rigid nexus]

hm, I never heard of that issue before
What was your diet, and at what was it stuck ?

Ah, I also just noticed this might be a bit late >.< but would still be interesting to knpw

[sweet flower]

I had S and two lines, but my diet buffs were stuck at like -6 growth and so on

[rigid nexus]

Do you still have that problem now ?
Strange ):

[sweet flower]

No it ended up fixing itself a little later- I think when I got a 3rd diet but idk

[rigid nexus]

fair, glad it fixed itself 😊

[modest hawk]

hi, i was having some issues with evrima. i know that this is not my pc being bad since it worked not to long ago. The issue itself: the game only runs on like 1 fps. not a overstatement. maybe even less, and this is not just in a server. as soon as i start the game even in the menu it only has 1 fps. ive tried to uninstall and install and all of that. does anyone know anything? thx for the help btw

[earnest remnant]

yeah it still wont launch

[hollow violet]

I'll make an update soon here btw involving startup crashes and errors. Some extra steps and fixes, ill try to keep it consolidated though so it's not super long. Make sure to check pins if anyone hasn't already. Thats what I'll be updating.

[thorny musk]

so i walked my friend through all 3 of these options and she even updated her windows and none of it worked. is there any other alternativo that might work?

[thin oracle]

i guess no other way, i fixed it to myself with the 2steps

on windows 11 ... i don't know if its working at all

[rigid nexus]

Try what Boar_Snatcher wrote first!
But if that doesn't work either, she can try this:

1. go to "C: -> Programs(x86) -> EasyAntiCheat_EOS" and delete the EasyAntiCheat_EOS.sys file.
   If you don't see the ending .sys, it's just the file which doesn't have the blue bear as a symbol.
   (see first picture)

2. For the second step do this:

• Right Click The Isle in your steam library
• Select Properties -> Local Files -> Browse Local Files
• Delete the "EasyAntiCheat"-folder

3. Then verify your game files over steam:

• Right Click The Isle in your steam library
• Select Properties -> Local Files -> Veify integrity of game files

4. After that, you go back to the game folder and use the batch files, it's like in the fixes you already tried:

• Right Click The Isle in your steam library
• Select Properties -> Local Files -> Browse Local Files
• double click these two files, in the order of picture 2. A terminal might pop up for a second, but else nothing visible will happen.
  And again, it doesn't matter if you see the .bat

5.) Now see if that fixed it

[earnest remnant]

ok

got it to work

[frank canopy]

Hey all!
It's been almost a year (or over) since I last played The Isle.
Night vision wasn't added last I played, how do you toggle NV in Evrima?
I looked in controls, and I tried N and other keys. Nothing worked. ;w;
And, my game is pitch black dark. ;w;

X doesn't work.

[thin oracle]

#🔧-evrima-troubleshooting-🔧 message

[frank canopy]

Thank you so much!
I will try this!

[thin oracle]

goodlucks

[frank canopy]

It worked!

[hollow violet]

Moving the crashing pin to the top.

w/ an update

[drifting dawn]

Im stuck can i please be unstuck? Lmao

[thin oracle]

Hello, quick question.

I can't connect to any server, i got a notification telling me that the host as closed the connection

[frail vine]

Hi my evrima will not load I've tried every fix i can find and nothing is working

[thorny musk]

i think i found the issue, but i dont know how to solve it. another friend of mine had the same "no anti cheat installed" problem but unlike the first friend, he had the "InstallAntiCheat.bat" file while the first friend did not. and im wondering how or where she would get that file.

[coarse bobcat]

I am having an issue with running Evrima, I exited my game once and tried to play it again immediately after, and the anti-cheat loads, then it says "Fatal Error!" I have reinstalled The Isle, restarted my computer, switched from original back to beta, ran system scan, updated windows, updated my drivers, verified integrity of local files. I don't know what to do. I have the logs of the error if that would help..

[spice stone]

#🔧-evrima-troubleshooting-🔧 message Check everything here please.

[spice stone]

Usually that happens when the server is restarting. It can also be a poor internet connection issue.

[coarse bobcat]

I did all of that. adding onto the issue, the lowest my FPS went was 30, so it can't be a performance issue.

It just happened after I ALT-F4'd playing and then I tried to re-open an hour later and "Fatal Error"

[spice stone]

It likely didn’t close correctly then and got corrupted, but that should’ve been fixed with both a computer restart and verifying files.

Did you do a steam uninstall or manual uninstall

[coarse bobcat]

steam uninstall

[spice stone]

Try manually uninstalling it. Somewhere within this google docs is a way to do that I believe. #🔧-evrima-troubleshooting-🔧 message

[coarse bobcat]

Ok.

[median wadi]

Hi anyone know how to solve fps go to red from 140fps? Make the game laggy and screen freeze like 3-4 seconds when fps goes to red... tried reinstall and reset windows but still same 🥹 🥹

[coarse bobcat]

One thing that is weird is when I put the vcruntime.dll into my folder, it tried to launch a setup program for another application, maybe they could be conflicting somehow?

[spice stone]

What application? Another game? If so, is it VR, cause there may be a fix for that

[coarse bobcat]

IT IS VR

It tries to launch my htc vive setup

app

[spice stone]

We figured out VR things don’t like the Isle. Try this #🔧-evrima-troubleshooting-🔧 message

Just the first one

[coarse bobcat]

Oh ok thanks!

no conflicts and it works, 🥹

[spice stone]

Awesome! Going to have to remember to add that to my questionnaire for fatal errors.

[spice stone]

140 fps and dropping to red for a few seconds sounds like an error on your pc’s end. Check for any memory leakage and try updating your drivers

[median wadi]

Any idea how to check on memory leakage? This happened only pass 2 weeks, before that was fine...

[spice stone]

Run task manager while playing the isle and watch the performance tab. Spikes and 100% usage of your Memory and CPU can cause stuttering. 100% GPU is fine.

[median wadi]

Memory usage is less than half and CPU is around 60% when spike

[spice stone]

Did you try updating your drivers?

[median wadi]

Yea just updated GPU to v531.29

Still the same freeze..🥹🥹

[spice stone]

I'll have to do some more research on this cause that's weird and shouldn't happen

[median wadi]

Sure if you need more info let me know, tia

[frank veldt]

Everytime I try to join the evrima it opens the anti cheat then opens the isle picture but never starts the game

[mental cairn]

am I missing something because if I set textures to anything lower than "epic" it essentially treats it like I set them to low. epic, amongst many things, is making my fps nigh unplayable, but high and lower makes everything look like big green blobs which is nearly as unplayable because you can't see anything. I tested both high and low and they literally look the same so I don't know what's going on

I haven't played much since the last update, and while my fps have never been amazing, on the same and lower settings than I was using before it's nightmarish and the graphics look awful. I just updated my drivers like a couple weeks ago so I doubt that's it, though I may try that anyways out of sheer desperation

update: I just went into my NVIDIA settings and absolutely went to town changing random stuff and something seems to have marginally worked, so game is once again playable. still wouldn't mind if anyone has an actually sane explanation for things that work tho

[coral linden]

sorry if this is the wrong channel but how do I use the NIS setting do I just lower resolution and enable it?

[thin oracle]

NIS has an arguably superior sharpening technique and can also provide a cross-platform, non-RTX hardware fallback for upscaling. The latest DLSS simply doesn't use the old DLSS sharpening method anymore. We're recommending to devs they use NIS sharpening instead when implementing DLSS.

I think this is the Setting which i use on Balanced

[thin oracle]

First of all, go to your desktop and right click. ...
Once the Control Panel window is up, on the left hand side, click the Adjust image settings with preview option.
There, make sure that the Use the advanced 3D image settings option is selected and then click the Apply button.

please confirm it if its worked.

[rigid nexus]

ohh, good to know o:

[rigid nexus]

Do you mean this splash-art screen ?
Try taking a look at this post and try what's recommanded there.
#🔧-evrima-troubleshooting-🔧 message

[coral linden]

done

[clever hamlet]

First option worked for me. Thank you

[short urchin]

Hello,
My configuration is not saved in evrima, I've tried changing it in the configuration folder and setting it to read-only and it's still the same, what can I do?

[rigid nexus]

Sadly there currently is no known fix for it ):

It's a new issue since Update 6.0

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[light ether]

Hi I have an issue with the camera I can't turn it

[rigid nexus]

Try doing this, it should fix it!
(it looks more complicated then it is, it's really easy! if you have any questions feel free to ask)

1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder, and go into the Config folder.
6.) Open the WindowsClient folder.
7.) Delete the Input.ini file (for you it might be called Input)
8.) Restart the game.

[hollow violet]

Read the channel description please

[light ether]

it worked thanks

[topaz quartz]

anyone know why night vision wouldn't work? It doesn't even show up as an option in the setting for keybinds.

[rigid nexus]

Try the steps I posted a few messages up, that should help your Problem too!

[topaz quartz]

It worked, thanks!

[azure reef]

Hi, I was curious about the joining queue, if it's only available to a few people still, because my game doesn't have a queue system and it takes me a lot of time to get into a server.:(
( I checked steam>properties>betas and have no access for quality assurance version)

[spice stone]

Queue system is in, just very broken and the chances of it working for you are very slim. When it does work, you’ll usually sit there rather than get in. Best to just keep clicking and trying or choose a different server then get stuck in the queue if it appears.

[azure reef]

Thank you for your help, I appreciate it!

[rough pagoda]

I havent been able to play for sooo loonnngg

[rigid nexus]

Try these fixes, they should help with that
#🔧-evrima-troubleshooting-🔧 message

[thorn vault]

Has anyone had an issue with the game loading time suddenly becoming very long? Right after the Unreal screen and the first loading screen it goes completely black. The game doesn't crash, it doesn't respond and it seems like it makes me unable to open any other app (task manager, chrome or even the calculator). The apps that were opened prior to launching the game are unaffected. This takes about 2-3 minutes and then works perfectly fine.
It's a brand new issue for me and I'm not sure what triggered it (I suspected EAC since it affects another game that also uses EAC and runs on Unreal)

I've checked my SSD and HDD, reinstalled the game a few times on both drives to check, reinstalled EAC, verified game files, my GeForce was up to date so I downgraded it just to check if it'll fix it, tried to start the game with and without DLSS, lower/higher settings, and a few more diagnostics for my hardware, all of which came back fine. I've ran out of possibilities lol

I have one other game showing the same issue.
All other games run just like they used to, no changes.

[indigo lily]

im in EU4 and im stuck between rocks at south river, is there any way to get help?

[ashen mason]

where to report?

[frigid lily]

I'm playing with a friend and they say their night vision isn't working. They said it doesn't even show up in the controls settings either

[winter python]

If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.

1. If running The Isle, exit the game.
2. Press the Windows key
3. Type %localappdata% then press Enter.
4. Find "TheIsle" folder. Open it.
5. Open the "Saved" folder.
6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
7. Restart the game. The issues should be fixed.

[frigid lily]

Thx I'll have them try it

[spice stone]

#🔧-evrima-troubleshooting-🔧 message Try doing the first thing on this list about removing the OpenXR folder

[rough crystal]

What must i do?

[winter python]

Check the pinned messages in here

[rough crystal]

ive done all the things mentioned, but non seem to work

[spice stone]

It sometimes takes two tries with the methods. If that doesn’t work, you can look on EACs website for how to reinstall EAC, which may do the trick

[rough crystal]

ive tried it several times now, and it wont work

Strange enough that anti cheat program is on War thunder aswell, but there it is installed correctly

[rigid nexus]

You can try this, if none of the pinned messages helped.

1. go to "C: -> Programs(x86) -> EasyAntiCheat_EOS" and delete the EasyAntiCheat_EOS.sys file.
   If you don't see the ending .sys, it's just the file which doesn't have the blue bear as a symbol.
   (see first picture)

2. For the second step do this:

• Right Click The Isle in your steam library
• Select Properties -> Local Files -> Browse Local Files
• Delete the "EasyAntiCheat"-folder

3. Then verify your game files over steam:

• Right Click The Isle in your steam library
• Select Properties -> Local Files -> Veify integrity of game files

4. After that, you go back to the game folder and use the batch files, it's like in the fixes you already tried:

• Right Click The Isle in your steam library
• Select Properties -> Local Files -> Browse Local Files
• double click these two files, in the order of picture 2. A terminal might pop up for a second, but else nothing visible will happen.
  And again, it doesn't matter if you see the .bat

5.) Now see if that fixed it

[thorn vault]

I've done this, still the same

[spice stone]

Are you able to run task manager and watch it while opening the isle? If so, check for 100% memory and Cpu usage

[thorn vault]

I'm not able to, can't even open a new tab on chrome D:< I'll monitor CPU/memory usage and look further, thanks

[rough crystal]

Ah yes, that worked!!

Thanks!!!

[thorn vault]

If I already have it opened before I launch the game it works, but if I try to open it during the black screen it won't respond

It's so odd

[spice stone]

Oh I know you can’t open it once you start opening the isle, I meant have it open on a second monitor to monitor it and then open the isle

[thorn vault]

ooh 😄 sorry

[spice stone]

All good. I ask you to monitor it though as slow to open an application is usually poor cpu usage or memory

[silent junco]

any help i try join eu1 say me have 97 players but if try join say me is full

[rigid nexus]

That's a visual bug at the moment ):
It's full but it shows the wrong player count

[nimble marten]

Hi guy, I do this and work https://www.youtube.com/watch?v=xmdqN5O3lUk

[real carbon]

How to use my rtx for the isle evrima

[cyan thistle]

my friends cant toggle nightvision and dont even have it in the settings, anyone knows how to fix this?

[jaunty dock]

I think they have to delete the Saved folder. It happened to me when I updated my game.

[winter python]

If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.

1. If running The Isle, exit the game.
2. Press the Windows key
3. Type %localappdata% then press Enter.
4. Find "TheIsle" folder. Open it.
5. Open the "Saved" folder.
6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
7. Restart the game. The issues should be fixed.

[dark ether]

every time i want to play the game this message comes up and my isle crashes so i have to restart my pc. someone has an idea how to fix it? i already reinstalled the game. i don´t know what to do anymore

[gloomy jackal]

how do i fix this? it says the isle in the corner and i cant see my hunger or thirst

[unkempt jacinth]

You’re in screenshot mode. Press F11 toggle it off

[gloomy jackal]

ah ty

[inland arch]

What ever graphic setting i put it just reverts itself after restart

ive tried to change gameusersettings.ini file and that doesnt work either

help plox

[night nymph]

I get kicked with this error when i start the game on a server. few seconds in, any fixes ?

[hollow violet]

Generic GPU error. Update GPU drivers, restart PC, try again

verify files if that doesnt work

[night nymph]

Thanks a lot, I’ll certainly try that.

[spice stone]

Known bug, hopefully will be resolved with the next update

[real carbon]

How to use my rtx for the isle evrima

[spark glade]

Everytime i try to open the game it says running ,then stops the game so i cant even open the game anybody know how to fix this?

[toxic bronze]

friend of mine has been having this issue quite frequently and now his game just crashes without anything popping up and has tried all of the fixes we could find scouring the internet, can anyone help?

[toxic bronze]

and it crashes on legacy too

[restive gull]

I am currently stuck in a hole as a stego on server NA 6. If I could get some help it would be much appreciated

[rigid nexus]

Sadly I can't read what that error message is saying.
But it's an EasyAntiCheat error, so I'd recommand you try these fixes first. Usually they help with most of these issues.
#🔧-evrima-troubleshooting-🔧 message

ah, It seems like you're missing a file.
I'd recommand trying the fixes from the link I send above, but you can additional to them try verifying your game files.
Like this:

Yeah! it automatically downloads them again.
Try starting the game now

[hollow ridge]

buenas estoy atascado entre 2 palmeras y no puedo salir

[glossy badge]

hello can some1 help me

the option for night vision doesnt exist for me in the settings

[rigid nexus]

Try doing this, it should fix it!
(it looks more complicated then it is, it's really easy! if you have any questions feel free to ask)

1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder, and go into the Config folder.
6.) Open the WindowsClient folder.
7.) Delete the Input.ini file (for you it might be called Input)
8.) Restart the game.

[glossy badge]

okay, will try, thanks alot!

[zinc valley]

Hello I'm trying to reach a group but I can't. Why?

[raw swallow]

is evrima not working for anyone else?

[zinc valley]

just for reach a group

[night nymph]

Are there any other fixes? I can play for like 2-4 mins and it crashed again.

[raw swallow]

:(

when i boot up the game i get black screen and then after like 5 minutes the menu show up and i try to connect to a server and it gives me this

worked fine yesterday

nvm it works now

[rigid nexus]

hmm, did you try these fixes yet ?
#🔧-evrima-troubleshooting-🔧 message

[silver hemlock]

hi, can you help me get my stego unstuck in evrima EU5 server?

[candid pasture]

im stuck on a tree as a ptera on na4 and when i latch on then fly off im just standing on air attatched to the tree

[fast cypress]

I'm not really sure if this is the correct place to ask, but I'm having an issue with the main menu of Evrima. I'm having some sort of issue where my mouse is not clicking on what I'm pointing at. Almost like the mouse is drifting/offset. I can't change any of the main menu settings, and I've already tried deleting the app data folder and reinstalling.

[winter python]

Try this #🔧-evrima-troubleshooting-🔧 message

[fast cypress]

@winter python I will give this a go, thank you!

@winter python you honestly just made my day, thank you so much. I would have never figured this out myself.

[pure grove]

how do i fix this?

the teeth are weird and the eyes are glued shut

the eyes on the stego are also glued shut

[brisk wave]

https://i.imgur.com/tf88OgW.png mouth is open all the time

no button works

not H or G

nothing

right click and left click also

[spice stone]

#🔧-evrima-troubleshooting-🔧 message Please check pins next time

[spice stone]

Looks like you have a glitched piece of food or the server is restarting, which would result in a glitched piece of food. Relogging should fix it

[pure grove]

thamks

[crisp onyx]

can fatal error happen at any time? ive been playing for months without a problem and suddenly i get fatal error crash

like outta nowhere

[spice stone]

Usually fatal errors occur when files are corrupted or there is an outdated driver. Try verifying files and updating your drivers

[weak acorn]

Anyone else getting a lag clipping effect. for like 30mions now

[crisp onyx]

Alr ty

[thorny juniper]

so i found a fix for the start up black screen

[final seal]

Hey im having some really weird troubles launching the game. When i click play (or even click the seperate launcher in the local files) it asks if i want to let the Aticheat make changes. I click yes and it does its whole thing saying initializing, then it shows the initial game icon, before pulling up the same do i want to make changes. It does this over and over infinitely, occasionally ending in Error Code 30005 Create File Failed with 32. My dad managed to get it launched yesterday, and i havent made any changes to the files since then, but its also saying in the error message that the app is running even though task manager says it isn't. any thoughts?

[nimble marten]

Hi guys, for run the isle Evrima at least 30fps which would be my setup? I can do this only in Legacy!

I have i5 6500, 12ram, ssd 1tb, and graphics integrated (hd graphics 530). I can run only 10fps now, but the strange thing is that even if I lower the resolution a lot and leave everything on low the fps does not increase. Including, I can run Forza Horizon 5 with 30fps in lower settings using amd fsr function (i tried in Evrima too).

[spice stone]

The minimum required graphics card for Legacy is GTX 960, and Evrima requires an even better graphics card (yet to be specified, but likely around GTX 1070 or so). Also both will require a dedicated graphics card, not integrated, which you unfortunately have. If you want to be able to run the game at at least 30 FPS, you should look into upgrading your GPU. With the GPU you currently have, there is very little you can do to improve FPS.

[digital imp]

hi i am haveing problems with evrima, whats happening is when i click play it easy anti cheat pops up saying initializing and than says waiting for game than it goes away and shows a small picture of the isle game picture and than never opens when it says its running, ive tried adding an exepction to the firewall and verify game files but the rest i dont know what to do. plesae help 🙂

[spice stone]

#🔧-evrima-troubleshooting-🔧 message Try these methods

[thin oracle]

Anyone know why my audio settings reset every time? It's mostly the music, I turn it down to 0, but it turns itself back up every time I relaunch and every time I close the menu after hitting apply. I don't know if the apply button isn't working, but I tried this with master audio, it also resets itself to 100 visually but works as if it's turned all the way down. I hate playing like this because the music keeps jumpscaring me

[digital imp]

ok so i did those the only part i didnt understand was the third party vr apps but other than that i did everything else and it still just shows easy anti cheat initializing and than waiting for game than shows the picture of the game but never opens

[nimble marten]

Hum, I understand thanks bro

[short urchin]

How can i fix this

[drowsy quarry]

https://appuals.com/how-to-fix-the-error-unreal-engine-is-exiting-due-to-d3d-device-being-lost/

[final seal]

Anyone got a solution for this?

[golden grail]

i stucked as a stego at Eu4 <@&505047238674874368>

[thin gulch]

anyone got a fix for when the isle evrima doest start up at all? (no errors, just nothing happens) (legacy worked fine)

[plucky hemlock]

credits in the menu don't work for me

[bleak sable]

Hello! not sure if this is a bug or not but I got muscle spasms, hallucinations, and paralysis from eating mushrooms and it hasnt gone away

I even tried puking. had it for over an hour

[exotic loom]

could any admins unstuck me? Teno on eu3 <@&505047238674874368>

[thin oracle]

Does anyone else have an issue (as a ptera) that when you’re paired and you place a nest, no matter how long you wait no sticks spawn? It’s really irritating

[thin oracle]

No that’s what mushrooms do, it takes a LONG time to wear off

Salt helps, at least I think

[bleak sable]

thanks

[thin oracle]

Np!

[shut walrus]

@deep rivet Howdy! In regards to your report about the constant noise being emitted from a Deino, do you happen to have any additional info about it?

[spice stone]

They don’t work in general, not implemented yet

@golden grail @exotic loom In order to receive help in game, please check the pinned messages in the designated server channel (for your cases with EU3 and 4, that would be #evrima-eu) this channel is for troubleshooting, not unstucks.

[spice stone]

The third party vr apps would be if you have openxr or and other vr application running in the background, best checked in tasked manager where you can exit the application from there

[errant tangle]

i lost all my adult dinos after a crash, i lost a croc on eu 3, teno eu 4

why...

i wasnt even on those servers when crash happened so it just restarted everything

great.

[worthy cargo]

Has anyone had a problem with Deino nesting. Tried it 3 times last night but every time I fully made it to the 100% complete incubation, the whole server crashed. The 4th time the NA7 server crashed/restarted we gave up. Could there be an error in the system that when a full nest for certain dinos is made it, can make the whole system on NA7 crash? Two nights ago saw a teno duo nest and the server did not crash or restart. It was around 3/19 7:30pm Est - 9:45pm est this happened.

[spice stone]

There shouldn’t be any issues with deinos nesting, just the other day a couple friends and I nested in a full nest of deinos with no issue. If you wish though you can make a bug report about it in #🐞-evrima-bug-reports-🐞

[signal mountain]

Is there anyway to get unstuck on evrima? Stuck between 2 rocks.

[spice stone]

In order to receive help in game, please check the pinned messages in the designated server channel (NA servers will use #evrima-na) as this channel is for troubleshooting, not unstucks.

[signal mountain]

Thank you!

[tulip nexus]

I keep disconnecting from servers, saying connection to host was lost. I don't have bad internet/it wasn't crashing, just dc'ing me

I had decent ping too, just kept getting kicked due to connectivity issues. Any fix?

[thin oracle]

Bump, I’d really appreciate some help

[drowsy quarry]

never saw that issue 🤔

[tough fossil]

anybody know show to fix the dino eye texture? ((it's not showing and just a textureless blub XD))

[winter python]

Try this

1. If running The Isle, exit the game.
2. Press the Windows key
3. Type %localappdata% then press Enter.
4. Find "TheIsle" folder. Open it.
5. Open the "Saved" folder.
6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
7. Restart the game. The issues should be fixed.

[tough fossil]

alrighty, I'll give it a go!

[deep rivet]

I forget if I wrote this in the form but I've noticed that it appears more consistently when the deino goes to roll when eating. So for example if you only tap it and not complete the full roll the noise won't appear, but if you hold it like normal to consume food and complete a full roll like a deino should the noise glitch most likely will appear. At least that's the most consistent way I was able to reproduce it. It's never happened to me any other time except for when I submitted the form, however when I asked friends if they'd experienced it they all said yes and told me about the roll whilst eating as well which they noticed.

I'm sure others have experienced the waterfall glitch noise on the deino also.
I hope this helps 👍

[exotic loom]

ok thank you

[plush shore]

hello im currently setting up my new pc ive installed evirma but on launch it says failed to create file 32 ive verified the integrity of the games files and nothing seems to be missing?

[earnest remnant]

if its a prebuilt delete bloatware

[plush shore]

I’ve sorted it now thank you I reinstalled easy anti cheat games working now

[earnest remnant]

i was gonna say that next

[plush shore]

Thank you tho

[valid tendon]

So, my computer told me AntiCheat wasnt installed- so I tried to follow the trouble shooting, but it was very confusing. Ended up deleting the easyanticheat folder, and I think I broke it

[rigid nexus]

Did you verify your game files after doing that ?

[valid tendon]

I have no idea how to do that

[rigid nexus]

Like this:

[valid tendon]

I'll do that right now 👀
My computer is slow, so I'll give you an update when its done XD ty!

[rigid nexus]

no worries 😊

[valid tendon]

It works!

[rigid nexus]

awesome 😊

[frosty sigil]

My game keeps minimizing itself?

even when I put it to fullscreen in game and in the menu, the second I switch to either it goes right back to being minimized

fixed^^

[soft gust]

Did somebody know how to get rid of big stutters and lag issue ?

[frail vine]

Hi so evrima won't launch and i'm trying to get the vcruntime file but the link doesn't work

Any help is appreciated

[devout onyx]

Anyone know why I may be getting booted from the servers? I don't get any error message, it just kicks me out to the starting screen. It's happened several times in the past couple days and it was never an issue before... I've lost a few dinos because of it and it's getting frustrating, lol.

[earnest remnant]

just look up vcruntime and it should be the 1st link

look for any codes and if no codes pop up there may be a problem with your windows

[vestal echo]

its so dark on evrima how do i see

is there a button

[sage pond]

Press x

[elder marten]

settings keep resetting.. making it so i cant play. how do i fix this, deleting the cfile did nothing. (no apply option or save anymore)

[thin oracle]

That’s a known issue, there’s nothing you can do about it.

[elder marten]

well it needs tto be fixed.. if its a known issue.. any word on them trying to fix it.. as its a major bug

[unkempt snow]

The ping drop (going from 50 to 490 evrey 20 mins) and the servercrashes every 1 hr or so needs a patch if only for those 2 things. Only EU servers seem to be effected tho.

[thin oracle]

does anyone know why i cannot hear the ambience in game ?

[slow ginkgo]

Keep receiving this message every time I try open the game, I originally had a problem where it said the anti-cheat wasn't installed which I had fixed but now every time I launch the game I receive this, the game doesn't need any updates, I've tried verifying the files and uninstalling and reinstalling and I still keep getting this message, does anyone have a solution for this?

[royal dust]

why do my graphic settings keep changing back to epic?

[frank juniper]

I can't set favorites in server selection, is this just a problem on my part or does everyone have this problem?

[winter python]

I don't think the favorites function works at all right now, I haven't heard of any possible fixes for it either, sorry

[frank juniper]

ok thanks for the information

[slow ginkgo]

I don't want to irritate people with this but I've literally spent 4 hours trying to find a solution so I just want to know if anyone has a solution for this

[carmine solar]

My dinos have no eyes

I tried verifying my game files

idk what to do

[slow ginkgo]

This message tells you how to fix it https://discordapp.com/channels/401464048610312193/723260797719019620/874482409884770346

[carmine solar]

Thank you

[slow ginkgo]

np

[manic comet]

could someone help me?

my deinosuschus (full adult) stucks ina rock in shalows

what can i o?

[placid cloak]

Hi! Tell me please. I want to connect to Evrima Eu - 1, but writes that the server is full. Although it is written in the list of servers that there are 10 free places. The computer and the router were rebooted. I was able to connect to another server

[manic comet]

all have this problem thats normal

just problems from game

[placid cloak]

What to do? After all, I mainly play on this server

[manic comet]

u cant do anything...just life with it.... normally its a problem when player just stay in creatare skin menu... ur game dont count them

but they are on server

[thorny juniper]

if anyone is still having the black screen on startup with the welcome to envirma box still visible i have a fix

[placid cloak]

Oh... I can't go in for an hour ( Why do this and not go in after the fact...

[manic comet]

im also waiting since a hour taht i can go on

[lyric chasm]

i have done literally every fix i could find including reinstalling the game and this just wont go away, i can still launch and play it just fine its just permanently in my downloads

pinned message did not work

no idea what is up

[coral nebula]

anyone else having this issue? Full grown raptor pattern B seems to be blurred for some reason. Tried exiting and coming back into the menus, exiting and going to a new server, restarting the game, and verifying files. Nothing's worked

[spice stone]

Try putting your textures on medium. If that doesn't work, reset your config files with this link (#🔧-evrima-troubleshooting-🔧 message)

Another issue can be if your drivers are outdated or you have a poor GPU. Ensure that your drivers are up to date and to be on the safe side, make sure your GPU meets that of Legacy Isle's recommended.

[coral nebula]

I'll try those options out when i get the chance ty. definitely isnt my gpu, computer is only a year old and built for gaming lol

[spice stone]

<@&933486433342222376> See above please Thank you!

[lament sand]

Does anyone know how to fix this??? Who do i contact and what do i do??? I've tried everything even checking my system integrity and nothing has worked. There has to be some solution I haven't found yet and I know im not the only one. Thank you

[spice stone]

Try restarting steam and your computer, that should only show when steam thinks the isle is running still and you try to run it again. (side note, nice to someone else with the tomb raiders, great games!)

[lament sand]

Ive dont that several times and im still getting the same thing. But i appreciate it!

[spice stone]

Hmm. Have you tried verifying game files (or is the system integrity thing what you meant by verifying game files)? Another thing you can try is clearing the steam downland cache by opening steam and in the upper left then corner hit steam -> settings -> downloads. Also ensure that the isle is allowed through your firewall and any antiviruses you may have.

Also opening task manager and killing the isle and steam tasks may help

[lament sand]

Yep, Done all of that, when is says app is already running and i look at the task manager i dont see the isle anywhere. Ive even tried repairing easy anticheat and reinstalling it and its still giving me the same message.

Im currently trying to go back to the legacy branch and im going to try everything all over again.

Good news! My game launches now, But now im getting this error message

[elder marten]

<@&818552355796287508> any idea how to fix the issues i listed above? my settings keep resetting.. making it so i cant play. how do i fix this, deleting the cfile did nothing. (no apply option or save anymore) also tried to verify.. didn't work...

My friend also can't log in. Its a black screen.. uninstalling and reinstalling and verifying also did not help

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[slow ginkgo]

<@&818552355796287508> I've been having this problem for the past 2 days now, I've tried what feels like everything to try and fix this and I've made zero progress, does anyone have a solution for this?

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[lament sand]

<@&818552355796287508>

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[manic comet]

lol admins

i was walking in eu 7 as a carno (50% grow full water and food near full bleed and 40 %hp) i was walking behind my friend it was all good... then i got bugged bit higher fell down and die

how i can get back my carno? because je its stupid

@hollow fulcrum i just die as Carno without any reason

in eu 7

<@&818552355796287508> im stuck as a croc in Eu4

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[foggy crescent]

<@&818552355796287508> me and my friend got stuck fell on the beach and can't get back up, can someone save us please ? we are on EU 7 my name is Vali and i'm with scrixy

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[unreal canyon]

my friend installed the game but says she doesnt have anti cheat eventhough she does. anyone got an idea of how to resolve this?
<@&818552355796287508>

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[unreal canyon]

we have tried the sateps that were pinned but it hasnt worked

[swift swift]

I hope you can help me. I have a problem and cannot connect to the EU5 server. I have either a 444 or -1000 ping. When I try to connect I get a time out.

[arctic moth]

Here should be the fix
Steam Subsystem Failure
Step 1 go into the folders to: Steam >Steamapps> common>The Isle> TheIsle > Binaries > Win64

Step 2: In the folder you're now in (Win64) you should see a file called TheIsleClient-Win64-Shipping. If you do, then you're in the right place. In this folder, create a text file named steam_appid. (A normal .txt file)

Step 3: open up your new steam_appid text file that you just created and add 376210 to the file. Just the numbers, nothing else. that is The Isle's Steam App ID

Step 4: Check and see if the game starts properly and you should be set with no more steam subs system error message and can play normally

[unreal vapor]

Hey, every about 20-50 minutes I get a random ** FATAL ERROR!** crash:

*Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

0x00007ffece88f74d PhysX3_x64.dll!UnknownFunction []
0x00007ffece8761ba PhysX3_x64.dll!UnknownFunction []
0x00007ffece983e36 PhysX3_x64.dll!UnknownFunction []
0x00007ffece8403e2 PhysX3_x64.dll!UnknownFunction []
0x00007ff716e9ee75 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff71515e24c TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7151603bc TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7152b11b7 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7152aabd1 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ffef4eb7614 KERNEL32.DLL!UnknownFunction []
0x00007ffef5bc26a1 ntdll.dll!UnknownFunction []

Crash in runnable thread TaskGraphThreadHP 13*

and it has been driving me CRAZY. What may be the cause?
I play with about 60-144 fps on EPIC settings.
PC specs:

• AMD 5600x
• rtx 3060Ti
• 16GB RAM
  Installed on SSD drive.
  I also added game root folder to antivirus exclusions.
  I play with a friend who has a similar setup and same OS build and he has not yet experience a crash.

1h ago I removed The isle folder, removed TheIsle folder from localappdata, launched steam which redownloaded the game, played for another 40 min and it has crashed just now.

[hollow violet]

Send me your specs via steam please

[unreal vapor]

@hollow violet alright, sent you an invite

fellow dbd player.

[hollow violet]

https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Use this :D

[unreal vapor]

ahhh, I must have misunderstood!

[short urchin]

can anyone help me to the grafic config bug, everything goes epic when i get on a server

[azure bane]

when the server crashes or i get disconected for whatever reason i have to log back on and save log right ?

[silk atlas]

why do i keep getting kicked from the NA servers?

[azure bane]

i keep loosing conection to the eu servers but i think the servers are just unstable tbh

[thin oracle]

how do i join evrima

new to the game

[drowsy quarry]

right click the isle on steam, properties > betas > evrima

if you need any sort of guide or tips i have a playlist of it ^^

[hollow violet]

Uninstall and reinstall GPU drivers. I'd try that, it helped 2 others I talked to recently about crashing issues

Not sure what's going around but the newest drivers do not like the Isle

Also, make sure The Isle isn't Overclocked, or underclocked. It doesn't like it.

[thin oracle]

thank you

[drowsy quarry]

np

[thin oracle]

where that at

oh ur bio

[drowsy quarry]

:D yeah

any doubt @ or DM me, ill be around for a while

[thin oracle]

i subbed

[drowsy quarry]

[thin oracle]

can i dm i need friends just started playing yesterday

[drowsy quarry]

sure thing

[harsh rover]

anybody an Idea why the vcruntime140 zip download is not working?

[spice stone]

#🔧-evrima-troubleshooting-🔧 message This one? Just checked, should be working fine. Discord says its dangerous however it is safe to download.

[harsh rover]

Thank you. yeah for some reason all the external download links didnt work

[ashen patio]

After the logo the screen goes black and doesn't load any further, I have looked everywhere to try and solve this problem, does anyone know what is going on?

[swift swift]

i hope you can help me. I always get a ping of 444 or -1000 on Official Evrima EU5 and the other servers work perfectly. I reinstallt the game and the problem does still exist. Please help me

[digital imp]

i cant smell lay or bite what do i do?

[drowsy quarry]

quicklog

[thin oracle]

stuck like this wont ever load servers

[winter python]

Try reducing the maximum server results, and check the pinned messages in #🔧-legacy-troubleshooting-🔧 for more info

[thin oracle]

it didnt do anything

[woven condor]

someone in the zoo server?

[mossy rapids]

I keep getting dienosuchus sound file error when I try loading the game and it crashes on me

[zealous lantern]

So anyone else stuck on the isle screen after easy anti cheat and it won’t load any further?

[rigid nexus]

Do you mean this banner-art ?

If you're still having that problem, try taking a look at this post.
It seems like the "OpenXR" application is the main cause for that issue, so deleting it should fix your problem.
#🔧-evrima-troubleshooting-🔧 message

[warped pumice]

hello?

[rigid nexus]

Yes ? Do you have an technical issue ?

[harsh rover]

The game is just constantly restarting. So I get the easy anti cheat -> The Isle banner -> easy anti cheat -> The Isle banner and so on

EDIT FIX:
In the end I started the game and broke out of the loop by closing steam while the game is trying to start.
It automatically starts steam again but it still worked. And now It permanently fixed it.

EDIT EDIT:
Only works if you dont restart your pc XD
After that you have to close steam again on startup

[plucky hemlock]

My graphics settings change when i go back to the main menu

[mossy rapids]

Any1 know how to fix?

I deleted game files

But it didn’t work

[winter python]

Try verifying your game files, but I've never seen that before so I'm not sure what could help

[mossy rapids]

Doing it now

I just realized as I was about to check chat

This issue has been going on for 3 days

I got 558 hrs on the isle this never happened before

@winter python any idea on what I do now?

Back game folders?

[winter python]

Steam will install those automatically

Then try relaunching

[mossy rapids]

K Ty

[barren jacinth]

I have been playing as a Deino on EU 2 for the past few days, logging in today, and is told to make a new dino?? Any way to fix that?

[mossy rapids]

Nope

It happens

[winter python]

Oof, sometimes repeatedly rejoining the server can fix it but usually that just means it's gone, sorry

[barren jacinth]

that... seems like a really dumb bug..

so much time wasted, lol

[mossy rapids]

@barren jacinth it’s a bug sometimes it happens and yeah what super said verry sad just try not to think about it and grow something else to take ur mind off it

[barren jacinth]

thanks for quick response tho<3 Although it super sucks ><

[mossy rapids]

🙏👌😊

How to fix steam sync issue?

Running into problem after problem

[winter python]

uh

Hm

[winter python]

<@&818552355796287508> Any clue what this could be?

[hollow fulcrum]

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

[mossy rapids]

I figured it out

If anyone has a similar problem with steam sync and it’s not updating/downloading any games not just steam, you have to change the permission right click steam, select properties, and give full access problem fixed.

It wasn’t syncing cause it didn’t have the permissions

Gotta redownload the entire isle smh 🤦‍♂️

[slim prawn]

whenever i change my graphic settings they revert back to epic. What do i do?

[brisk totem]

Epilepsy - I can feel it.

[worthy jetty]

someone know how to fix?

[bleak sable]

Anyone have an idea why even when Official Server EU2 goes down to 94/100 players I cannot join my friends there because "the server is full"? Pretty upsetting. It just sits there at 95 and I still cant join.

Then it goes back to 100, meaning other people got to join. And no, it doesn't happen fast enough that they clicked the button before me. I try to join multiple times when the server has a lower population

[gaunt solstice]

Am I the only one who experienced a sudden disconnection from EU6 and then wasn’t able to load the server list, and now just have a black screen when launching the game?

[livid surge]

when i try to see server list i get stuck in a forever "scanning for frequencies". anyway to fix this ive restart the game twice and my pc once

im also seeing the black screen when launching, but i can still click "play" to get stuck on the server screen

[gaunt solstice]

I had the same, tried to relaunch the game and got black screen twice. Now I finally got a message saying Steam wasn’t connecting properly. I’m trying to restart

[livid surge]

it just said i have a steam failure and to check im connected to steam

[gaunt solstice]

Works after restarting my laptop

[desert crag]

Is there a way where I could help with the low fps rate and lag? I would love to know

[rich void]

Did evrima EU 6 just crashed, i got disconnected and can't see the server :/

[gaunt solstice]

Same for me

[solid folio]

Hello, following issue,
Everytime I join / attempt to join a server my settings go back to default,
this is really annoying when I try to join a full server, as I have to do my settings like 20 times, is this a common issue ?
Or is my game just broken

[spice stone]

Known bug, no known fix unfortunately

[spice stone]

#🔧-evrima-troubleshooting-🔧 message

[spice stone]

Known bug, no known fix

[spice stone]

Reduce graphics settings, only running the isle, upgrading computer specs, allocating more ram all can improve fps. Lag/ping will vary depending on what server you choose, your location, and internet speed

[timid ridge]

games unplayable for me atm, i dont have a pc that can run epic settings and it wont let me not. tried deleting "saved" folder, changing variables manually in files, everything on the forums

[mortal hill]

In the big waterfall, in the south, the collision fron this big tree have a bug

I can't exit from here

[desert crag]

Got it tysm

[spice stone]

Some trees are known to trap your creature if you grow or move at just the right time while by them. Best chance of getting out is to relog and hold w or crouch

[mortal hill]

well, not work for me

[wicked junco]

can someone can kill fernando in that location: -91.423,547, -520.702,188, -25.662,74??

if not he just whait dead by food or water , is in NA1

[vapid folio]

how long does muscle spAsms last on tenanto

[rocky sonnet]

Anyone knows how to fix this thing on evrima where all the text is not showing up ? To eat or drink or catch fish with ptera ?

[winter python]

Check to see if hints got disabled in your settings

[wary lily]

I got trapped between two trees
any solution?

[rocky sonnet]

Thank you it was

[final seal]

hey i've asked about this before, never got a response. wheni try to launch the game, after the Anticheat thing, I often see the splashscreen, and then the anticheat runs again, and it just goes in an intinite loop. any Ideas?

and i only see the splashscreen the first time. after that it just keeps asking if i want to allow the bootstrap tp make changes and shows the anticheat loading screen

only been able to launchit once last week

[toxic bronze]

random crashing on both versions of the isle can anyone help? tried uninstalling and reinstalling with deleting appdata files, reinstall windows, update all drivers and nothing just crashes randomly all other games work mint

[wet rivet]

Is there a way to get my dino back? I had a full grown stego, my game crashed and when I came back I was dead

[rigid nexus]

Sadly not, no. There are no regrowths.
Your Playable remains in-game for 5 min if you don't log out over sleeping, so you probably were killed in that time.

[glass field]

I have the same problem

[safe flint]

Hi I'm experiencing some issues with the graphics which has caused issues within the game. It was after I changed my graphics settings, all the options were blanked out. After I changed it to my usual settings. It's caused all objects to become more triangular and unrendered. (I can show a before and after image. and its not a graphics issue as my computer can handle the graphics. It's just became like this and wont change no matter what I do)

So it looks fine initially, but everything has became very polygonal . And stuff hasn't seem to render like eyes. It also makes the skin stretch weirdly as well. But restarting the game, resetting settings and making new dinos hasn't fixed the issue.

Also this effects everything , including other dinos which you can see with the person next to me in the image

[sullen plaza]

Heyy, I am getting weird kind of error with Anti Cheat. It just keeps on kicking me from official servers, and I don't know how to fix it. I tried to uninstall, and install Ani Cheat nothing happened. Restarted my Steam and The Isle, but still nothing changed...

[slim prawn]

I'm having massive fps issues, i have a geforce gtx 1660 and a ryzen 5 i know its not good but when I'm playing deinosuchus i barely get 25 fps but when i play land dinos i get 10-15 fps and my graphic settings are all on low except textures and shadows. i don't know what to do

[tawdry maple]

Hello, in evrima the night vision option does not appear, it does not let me activate it either. Do you know how I can solve that?

[safe flint]

You have to go into the files on your computer . I'll send you the link to the fix

[safe flint]

https://www.reddit.com/r/theisle/comments/xb7wi9/how_do_i_get_night_vision_to_work_on_evrima/

[winter python]

If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.

1. If running The Isle, exit the game.
2. Press the Windows key
3. Type %localappdata% then press Enter.
4. Find "TheIsle" folder. Open it.
5. Open the "Saved" folder.
6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
7. Restart the game. The issues should be fixed.

[tawdry maple]

Aaah, it's finally solved, thank you very much

[tawdry maple]

thank you very much

[woeful pewter]

Does anyone know what to do if there is no night vison on your setting tab?

[winter python]

If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.

1. If running The Isle, exit the game.
2. Press the Windows key
3. Type %localappdata% then press Enter.
4. Find "TheIsle" folder. Open it.
5. Open the "Saved" folder.
6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
7. Restart the game. The issues should be fixed.

[woeful pewter]

does this include night vison?

[winter python]

Yup!

[woeful pewter]

ok thanks

[dusky otter]

whenever i try to open the isle it goes past the blue intro screen thing then it just goes black

[sullen plaza]

Can anyone please help me out?

[dusky otter]

i get that anti cheat thing too sometimes, have u just restarted ur game/pc?

does anybody know how to fix the problem when i try to open the isle and i get to the black screen loading and just sit there forever. ive tried restarting computer and deleting files and nothing works

[dusky otter]

nvm it fixed

[final seal]

My game, just does the anti-cheat thing over and over and over again in an endless loop. Usually on the first load up, it shows the opening splash screen, and then it does the anti-cheat again. I’ve tried deleting files, restarting the computer, uninstalling and reinstalling the game, and everything else under the sun.

[rigid nexus]

have you tried resetting your configs yet ?

Like this:

Try deleting your Config, that resets all your graphic settings and your custom keybinds.
I'd recommand taking a screenshot of your Settings before doing that, so you can restore them if something changes.

1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder
6.) Delete the Config folder

[slim prawn]

I'm having massive fps issues, i have a geforce gtx 1660 and a ryzen 5 i know its not good but when I'm playing deinosuchus i barely get 25 fps but when i play land dinos i get 10-15 fps and my graphic settings are all on low except textures and shadows. i don't know what to do

[kindred drum]

The "App Configuration Unavailable" Keeps coming back even after doing manipulation from pinned messages... its like this since workshop got deleted, any other fix?

[rigid nexus]

<@&933486433342222376> help >.<

other channels too

Thanks!

[rigid nexus]

hm, I'm not sure what the cause for that issue is, but have you tried verifying your game files ?

[kindred drum]

Yep long time ago

Also tried uninstalling and reinstalling

Tried to find Workshop file and delete it, didn't work either

[rigid nexus]

Do you have an screenshot of that error ?

hmm, you could try clearing your steam cache

[kindred drum]

Didn't try it, do you have the manipulation?

[rigid nexus]

• Open Steam
• Select “STEAM” on the upper left corner
• Go to Settings -> Downloads
• click on [Clear Download Cache]

[kindred drum]

Its gone for now, i'll see if its come back later Thanks

[rigid nexus]

Hopefully that helped!

[vapid goblet]

i can't play because my game is crashing bad

i don't know waht to do

[valid flame]

Ok guys

Im moving without toucking keybord

to the way like I would pressing s+d

I cant stop

only opening chat or esc is making my dino not moving

any ideas how to fix it?

[rancid wing]

more slot

[winter python]

Do you have a controller plugged in by any chance?

[winter python]

What?

[tardy shale]

Hi guys, sorry if it's the wrong channel. I've got a fully grown steg stuck between trees on EU2 server. Any idea what I can do?

[valid flame]

@winter python oh, you are genius, thanks

[safe flint]

Thank you so much! ^-^

[tranquil basin]

hi is there any way somebody could help me beacuse im stuck

and i cant get out

im on server EU 6

[median prawn]

i had that problem, anything you did that fixed it? i could use the help :')

[dusky otter]

Go to the isle properties, general then type into the box for loading thing -windowed

Then after that click f11 to make it full screen

[median prawn]

mk mk, thank you

[median prawn]

you mind sending a screenshot where i should type that? so sorry to bug you but ive had this problem forever and couldnt get any help

[dusky otter]

Ok forget what I said

Above evrima troubleshooting there’s pinned troubleshooting

[median prawn]

k

[dusky otter]

Go to bug fixes it’s there

[regal folio]

can I lay eggs as a ptera if my partner died before the nest was completed? ;/

[river topaz]

i got a new pc and when i try to start the game i get an error message saying easy anti cheat is not installed even though it is installed

[dusky otter]

@median prawn did u get it fixed yet?

[median prawn]

sadly it didnt work

oh well

[dusky otter]

I had to do it a couple times

[dusky otter]

Keep trying it

[median prawn]

ill keep trying it later when im off of legacy TvT

[regal folio]

I can't place a nest guys... I'm a teno, any ideas?

[thorn vault]

My long loading time + black screen was fixed with the recent Win10 update 🥲
I was ready to do a full format

[rigid nexus]

I know this is a bit late, but you can't sadly ):
Your partner has to be in your party and not too far away so you can lay eggs.

---

About not being able to play a nest, make sure you're both really paired in your status (sometimes only 1 person gets paired) and move around a bit. Sometimes it helps if both partners to try to place the Nest with N.
If that doesn't work.. unpairing and pairing again could potentially fix. If really nothing works you can try resetting your keybinds:

(it looks more complicated then it is, it's really easy! if you have any questions feel free to ask)

1.) If running The Isle, exit the game.
2.) Press the windows key (or press "Windows key" + "R")
3.) Type %localappdata% then press Enter. (make sure you're really in Appdata -> local, and not in Appdata -> Roaming!)
4.) Find the TheIsle folder. Open it.
5.) Open the Saved folder, and go into the Config folder.
6.) Open the WindowsClient folder.
7.) Delete the Input.ini file (for you it might be called Input)
8.) Restart the game.

[hidden sand]

I'm stuck on NA1 can anyone help?

[quick mica]

is their a way to get better fps?

[tardy shale]

<@&505047238674874368> any admin on EU2 that can help a stuck steg? Paznan is the name

[spice stone]

Try verifying game files

[spice stone]

Reduce graphics settings, only running the isle, upgrading computer specs, allocating more ram all can improve fps. Lag/ping will vary depending on what server you choose, your location, and internet speed

[hazy tinsel]

what

[slender hull]

Hello chat!
Me and my friend here are trying to nest
Both of us have now tried laying eggs but it only does the animation for a milli second
We have held the button and we are not infertile
Why wont it work?
This is also not the first time this happening, ive not been able to nest at all

[scenic fiber]

why doesn't my graphics settings save when i log off?
is there a fix?

and whenever i try and do it in the gameusersettings, it just changes legacy's settings

[wet talon]

WHY does it now show the correct player count, then queue will never work 😭

[misty bobcat]

u mean this? ^^'

@winter python xd

[winter python]

Yea, is there a step you're stuck on? What folder are you in?

[misty bobcat]

Like, i opened the local files, and clicked on browse. it says now to go open easy anti cheat- BUT theres no easy anti cheat i mean i can send a ss rq^^

[winter python]

If you can, please!

[misty bobcat]

My whole PC is just on german^^ so kinda need to translate then xd but im not the best in it

this is where easy anti cheat should be-

[winter python]

Are you still on the legacy version? Do you remember joining a beta branch?

[misty bobcat]

yess i joined it

my game is on evrima now but this thingie here aint there xd

[haughty mortar]

im stuck in a tree in NA1 is there any way i can get out of this

[winter python]

Alright, first thing I'd try would be verifying the game files through Steam. Right click the game in your library, click Properties, click Local Files, then click Verify integrity

[winter python]

Check the pinned messages in #evrima-na

[rigid nexus]

hm, are batch files hidden by default ?

maybe

[winter python]

Don't think so, and they're missing the entire EasyAntiCheat folder, not just the batch files

[misty bobcat]

Alrighty I did its successful now

[rigid nexus]

oh true! I didn't even see that >.<

[misty bobcat]

I'm sorry for so much trouble^^

[winter python]

You're fine! It happens to a lot of people :P

[misty bobcat]

uff xc

okay im not sure if its right now xd but theres some EAC qvq

[winter python]

Double click UninstallAntiCheat, then double click InstallAntiCheat. There'll be a window that pops up for a fraction of a second, that's normal

After that, try launching the game. If it doesn't work, let me know, there's some other fixes available

[misty bobcat]

Ahhh It workeddd I'm so happy right now Thank youuuuu < 3 finally after a month i can play evrima :DDD

@winter python Thank you again so much < 3

[winter python]

Of course! Glad to hear it's working!

[wet talon]

you guys what's going on with the ping?

skyrocketing the going back down

[misty bobcat]

Now I'm not sure how to join a server, i'm getting kicked out everywhere-

[winter python]

Are you getting an error message?

[misty bobcat]

yea says failed-

[winter python]

Do you think you could send a screenshot of it?

[misty bobcat]

well it worked now after i wrote, but idk the chat doesnt open to write- i think evrima hates me xdd

[honest vault]

hi, i dont know if there is a fix for this but i am having like 2 fps after alt-tabbing. i restarted the game and now i have the very low fps in the home schreen as well. i deleted and downloaded the game again and that didnt help. i also verified the game files.

i didnt have this problem before this

i had above 60 fps

[odd nebula]

Check in the settings that you're in full windowed mode. If it's not in full windowed mode, it's possible that your GPU doesn't pick up that you're playing a game and therefore it stays idle.

[slate spindle]

<@&505047238674874368> my friend stuck in eu1, can someone help us?

[fast cape]

on legacy i get around 300 fps but as soon as i get on evrima i get 17? anyone know a fix?

[glacial vault]

When my friend tries to load the game he gets a launch error that says easy anti-cheat is not installed

What does he need to do to fix this

The fix posted in the pinned channel does not work

[brisk frost]

So when I load the game it loads up like it wants to play then my screen goes black after the game says "Welcome to EVRIMA..."

Then the screen crashes and I cannot even go to the Task Manager to delete it....

Then my computer starts going nuts...

[spice stone]

Reduce graphics settings, only running the isle, upgrading computer specs, allocating more ram all can improve fps. Lag/ping will vary depending on what server you choose, your location, and internet speed

[spice stone]

Have him try all 3 methods twice and also ensure windows is updated and the isle allowed through the firewall and antiviruses

[spice stone]

What are your computer specs? Sounds like a computer issue where it’s trying to run more than it can

[brisk frost]

dmed you specs

[dense warren]

None of my dinos have eyeballs-

How do i return the seeing spectacles to my dinos

[spice stone]

#🔧-evrima-troubleshooting-🔧 message

[mental cairn]

anyone have any idea what's up with these like, stripes of lighting

[umbral dock]

who do i ask to help with getting unstuck? cought in rocks in NA7