#🔧-legacy-troubleshooting-🔧 | The Isle Official Discord | Page 41

shell nexus Oct 28, 2019, 5:56 AM

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Computer Information:
Manufacturer: To be filled by O.E.M.
Model: To be filled by O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD FX(tm)-8350 Eight-Core Processor
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 4335 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

#

Video Card:
Driver: Radeon (TM) RX 480 Graphics
DirectX Driver Name: aticfx32.dll
Driver Version: 23.20.15033.5003
DirectX Driver Version: 23.20.15033.5003
Driver Date: 3 22 2018
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: Radeon (TM) RX 480 Graphics
VendorID: 0x1002
DeviceID: 0x67df
Revision: 0xc7
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 36.61" x 20.59" (41.97" diag)
93.0cm x 52.3cm (106.6cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Headphones (Realtek High Defini

Memory:
RAM: 8091 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 952448 Mb
Largest Free Hard Disk Block: 366522 Mb
OS Install Date: Dec 31 1969
Game Controller: vJoy Device detected
VR Headset: None detected

sour shore Oct 28, 2019, 5:58 AM

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Alright, so the first thing you may want to do is verify your game files for The Isle

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see if that works

shell nexus Oct 28, 2019, 5:58 AM

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How do I do that?

sour shore Oct 28, 2019, 6:00 AM

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go to your Steam library and locate The Isle > Right click it > Select Properties > Navigate to the Local Files tab > Select 'Verify Integrity of Game Files'

shell nexus Oct 28, 2019, 6:01 AM

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Ok then after that do I try to play the game again?

sour shore Oct 28, 2019, 6:02 AM

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Yeah, let it re-download the files first and wait for it to finish. Then you can re-launch your game and see if it has worked

shell nexus Oct 28, 2019, 6:03 AM

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alright

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It just crashed again about a minute after I got on this time

sour shore Oct 28, 2019, 6:11 AM

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Hmm.. Alright, do you have all of your graphics drivers up to date?

shell nexus Oct 28, 2019, 6:12 AM

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I think so

sour shore Oct 28, 2019, 6:13 AM

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Perhaps double check? That could be the issue. Otherwise you can try restarting your computer, uninstalling and reinstalling, or deleting your "saved" folder in The Isle's directory which might help.

shell nexus Oct 28, 2019, 6:13 AM

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ok

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I don't see a saved folder in my directory, I already tried the first 2 and wanted to try that. I might be going to the wrong directory on accident.

pale pike Oct 28, 2019, 6:18 AM

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Steam is not detecting a GPU, the game is likely to crash if you are running on a integrated video card

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And your AMD cpu have a weird compatibility with the current game state. See this thread on the steam forum.

https://steamcommunity.com/app/376210/discussions/17/1780513643843541491/

Skin Customization Freezing and Host Closed Connection Issues :: T...

Hey everyone, we are investigating the issue some users are experiencing with the character select and skin customization screens freezing, stuttering or otherwise degrading client performance. We believe that it's been narrowed down to the AMD Bulldozer line of CPUs, specifi...

shell nexus Oct 28, 2019, 6:35 AM

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Thanks, but it didn't work for me and I still crashed. Do I have to replace my video card?

amber tide Oct 28, 2019, 6:38 AM

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Yes

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You don't have a dedicated card; which means you can't play until you get an actual graphics card

shell nexus Oct 28, 2019, 7:34 AM

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ok

scarlet chasm Oct 28, 2019, 1:15 PM

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Isn’t the Radeon rx 480 their card? Or is that integrated? Your drivers say they are from 2018 as well.

fallow beacon Oct 28, 2019, 5:03 PM

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@pale pike - sorry for the delay

Computerinformationen:
Hersteller: System manufacturer
Modell: System Product Name
Formfaktor: Desktop
Touch-Eingabe erkannt

Prozessor:
CPU-Hersteller: AuthenticAMD
CPU-Marke: AMD FX(tm)-8300 Eight-Core Processor
CPU-Familie: 0x15
CPU-Modell: 0x2
CPU-Stepping: 0x0
CPU-Typ: 0x0
Geschwindigkeit: 3315 MHz
8 logische Prozessoren
4 technische Prozessoren
HyperThreading: Unterstützt
FCMOV: Unterstützt
SSE2: Unterstützt
SSE3: Unterstützt
SSSE3: Unterstützt
SSE4a: Unterstützt
SSE41: Unterstützt
SSE42: Unterstützt
AES: Unterstützt
AVX: Unterstützt
CMPXCHG16B: Unterstützt
LAHF/SAHF: Unterstützt
PrefetchW: Nicht unterstützt

Betriebssystem:
Windows 10 (64 Bit)
NTFS: Unterstützt
Crypto Provider Codes: Unterstützt 311 0x0 0x0 0x0

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Grafikkarte:
Treiber: NVIDIA GeForce GTX 1060 6GB
DirectX-Treibername: nvldumd.dll
Treiberversion: 25.21.14.1935
DirectX-Treiberversion: 25.21.14.1935
Treiberdatum: 3.1.2019
OpenGL-Version: 4.6
Desktopfarbtiefe: 32 Bit per Pixel
Monitor-Aktualisierungsrate: 60 Hz
DirectX-Karte: NVIDIA GeForce GTX 1060 6GB
Anbieterkennung: 0x10de
Gerätekennung: 0x1c03
Revision: 0xa1
Anzahl der Monitore: 1
Anzahl der logischen Grafikkarten: 1
Kein SLI oder Crossfire entdeckt
Prim. Anzeigeauflösung: 1920 x 1080
Desktopauflösung: 1920 x 1080
Prim. Anzeigegröße: 20.51" x 11.54" (23.50" diag)
52.1cm x 29.3cm (59.7cm diag)
Primärer Bus: PCI Express 16x
Primärer VRAM: 6143 MB
Unterstützte MSAA-Modi: 2x 4x 8x

Soundkarte:
Audiogerät: Kopfhörer (HyperX Virtual Surro

Speicher:
RAM: 16366 MB

Weitere Daten:
UI-Sprache: Deutsch (Deutsch)
Medium: DVD
Verfügbarer Festplattenspeicher insgesamt: 952881 MB
Größter freier Festplattenspeicherblock: 261858 MB
Betriebssystem Installationsdatum: Jan 01 1970
Spielcontroller: None erkannt
VR-Headset: Keines gefunden

pale pike Oct 28, 2019, 7:34 PM

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@fallow beacon your amd cpu is the reason, see this thread https://steamcommunity.com/app/376210/discussions/17/1780513643843541491/

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But your graphic card driver could also use an update.

fallow beacon Oct 28, 2019, 10:41 PM

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oh damn, alright, thx for the information

fallow beacon Oct 28, 2019, 10:57 PM

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I wonder why the rain on the map helps tho^^

smoky pulsar Oct 29, 2019, 4:34 AM

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Whenever I join a test level I get kicked instantly from it. I can join sandbox or survival servers but thats it

amber tide Oct 29, 2019, 4:37 AM

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Verify the integrity of your game files

smoky pulsar Oct 29, 2019, 4:40 AM

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i did

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didnt work

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i reinstalled the game too

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worked for like

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10 minutes

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its not letting me join any servers now

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it keeps saying the host forced the connection to close

fossil moon Oct 29, 2019, 4:59 AM

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For me it's just not showing any servers at all

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Like it can't find any at all

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It just buffers endlessly

smoky pulsar Oct 29, 2019, 5:00 AM

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you might have to reload the game

fossil moon Oct 29, 2019, 5:02 AM

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I have restarted it, reloaded it, restarted my pc changed my ping settings in steam

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Still not working

lilac thistle Oct 29, 2019, 7:00 PM

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@fossil moon You don't have anything entered in the server filter box on the right side do you?

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Sometimes people add a space or type something in there.. So it just endlessly searches for a server with that name.

fossil moon Oct 29, 2019, 7:17 PM

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I didn't

lilac thistle Oct 29, 2019, 8:17 PM

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@fossil moon What firewall do you use?

amber tide Oct 29, 2019, 8:27 PM

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Try this:
Try the following: Click "Steam" in the top left of your Steam library. Go to settings > ingame > click the bottom dropdown box and change your max pings to 1000.
You may need to play around with the best setting for you. Some players have reported 500 works better for them.
IF that doesn't work, follow this:

Open an Administrator level command prompt by typing in "CMD" on your windows search through your computer.
Right click CMD - Run as Admin. It'll open a black weird box
Type ipconfig /flushdns then hit enter
Type netsh winsock reset then hit enter
Reboot your computer and open up The Isle

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Make sure you try all of the ping settings first

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Please let us know if it doesn’t work after you’ve tried both solutions

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@fossil moon

scarlet chasm Oct 30, 2019, 1:06 AM

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@silver shadow head over here and we can try to solve your problem 🙂

silver shadow Oct 30, 2019, 1:06 AM

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Yeah, doesn’t work for any Dino I’ve played since staring to play again

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The only other thing I’ve really noticed is that when I log into a server. The tutorial stuff that pops up in the top left labels the scent key as “[]”. Not sure if that helps

scarlet chasm Oct 30, 2019, 1:09 AM

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@silver shadow try this:

silver shadow Oct 30, 2019, 1:10 AM

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Yeah when I searched the problem that was the solution I found. I’ve tried it but it didn’t work.

scarlet chasm Oct 30, 2019, 1:10 AM

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Then restart your computer after.

silver shadow Oct 30, 2019, 1:10 AM

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Ok

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I’ll give it another go

scarlet chasm Oct 30, 2019, 1:11 AM

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Hmmm, “[]” would be 2 keys that’s odd

silver shadow Oct 30, 2019, 1:11 AM

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It’s just odd since the keybinds still list it as Q

scarlet chasm Oct 30, 2019, 1:12 AM

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@amber tide or @pale pike have either of you seen this?

silver shadow Oct 30, 2019, 1:16 AM

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Yeah no luck with deleting the saved folder

scarlet chasm Oct 30, 2019, 1:21 AM

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Have you verified the integrity of the game files?

silver shadow Oct 30, 2019, 1:22 AM

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No, I should have tried that before, I’ll do so now.

scarlet chasm Oct 30, 2019, 1:25 AM

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If that doesn’t work the two I tagged might have more info

silver shadow Oct 30, 2019, 1:34 AM

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Validating didn’t help unfortunately. Do I just wait for one of those two to see these comments or should I contact them through a specific channel?

scarlet chasm Oct 30, 2019, 1:36 AM

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I tagged them so they should see it

silver shadow Oct 30, 2019, 1:36 AM

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Ok, thanks for your help!

pale pike Oct 30, 2019, 2:37 AM

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Was your game closed before deleting the saved folder?

Did you try binding scent to another key?

Could be a simple keyboard language issue fixed by pressing alt + shift
@silver shadow

silver shadow Oct 30, 2019, 2:38 AM

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I deleted the folder whilst my game was closed. And I have tried binding scent to a different key

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I’ll try the alt shift

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Do I press alt shift in game?

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@pale pike I tried alt+shift, doesn’t seem to do anything.

smoky pulsar Oct 30, 2019, 2:59 AM

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whenever i join a game it instantly kicks me. No one has tried to help so im posting it again because its still an issue

scarlet chasm Oct 30, 2019, 3:01 AM

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Im sorry no one helped you before @smoky pulsar. We will try to get this solved for you.

smoky pulsar Oct 30, 2019, 3:03 AM

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lol

scarlet chasm Oct 30, 2019, 3:07 AM

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I know this issue has come up for others just give me a sec. Is there anything you have tried already?

smoky pulsar Oct 30, 2019, 3:10 AM

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I have reinstalled

scarlet chasm Oct 30, 2019, 3:12 AM

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Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

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Try this and let me know if you are able to connect

smoky pulsar Oct 30, 2019, 3:14 AM

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it does not let me run as admin

scarlet chasm Oct 30, 2019, 3:15 AM

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Is there no option?

smoky pulsar Oct 30, 2019, 3:15 AM

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there is

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it wont open

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ever

scarlet chasm Oct 30, 2019, 3:16 AM

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is there another account on the pc?

smoky pulsar Oct 30, 2019, 3:16 AM

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no

scarlet chasm Oct 30, 2019, 3:17 AM

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You could try creating another one and see if you can run those instructions from there.

smoky pulsar Oct 30, 2019, 3:19 AM

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i retried it

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said its an incomplete command

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idk why

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worked now

scarlet chasm Oct 30, 2019, 3:20 AM

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Running as admin worked now?

smoky pulsar Oct 30, 2019, 3:20 AM

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no, the other thing the ipconfig

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it let me into the game

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welp

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that lasted 10 seconds

scarlet chasm Oct 30, 2019, 3:21 AM

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then kicked?

smoky pulsar Oct 30, 2019, 3:21 AM

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yeah

scarlet chasm Oct 30, 2019, 3:23 AM

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Well you need to be able to run both those commands from an elevated prompt

smoky pulsar Oct 30, 2019, 3:23 AM

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it wont let me run as admin, never has but it says my account is admin so idk

honest river Oct 30, 2019, 12:36 PM

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hi im back

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i told me pc creator about this issue

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they said

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Thanks for the update.

If games with higher requirements have no issues I would suggest contacting the games publishers of the independent ones for more advice.

There may be a similar link between them (using same engine, written by same company etc).

scarlet chasm Oct 30, 2019, 3:30 PM

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Was the game installed on an HDD or SSD? I'm trying to remember

honest river Oct 30, 2019, 5:36 PM

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ssd

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i thinkl

scarlet chasm Oct 30, 2019, 6:04 PM

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Is that the only drive you have?

manic canopy Oct 30, 2019, 6:18 PM

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Have a sort of weird issue...not sure if you can help or not...have over 200 hrs on the isle since purchase last month...& this weird little issue is very recent & only occasional...3 times so far. I play with an xbox 360 controller & last night, as the other 2 times it suddenly stopped working.

The only thing that preceded the incident was me logging out of one server to join another. The other 2 tines were also preceded by a logout/server switch. The next day play was fine...as said WEIRD & don't know what to do when it happens. 😞

I know the game is only listed as partial controller support (as some others I've played using controller) & in my experience this usually only causes issues if changing the keybinding.

So far when the issue has occurred I've tried unplugging & replugging in the controller, closing out & restating the game & closing out & restarting steam...with no results. This issue only happens when playing the Isle.

Anyone have any suggestions I can try if happens again? Is it maybe a bug?

Any responses PLEASE ping me as am at work & will miss seeing it otherwise...thanks!!

scarlet chasm Oct 30, 2019, 7:01 PM

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@manic canopy you could try this:

manic canopy Oct 30, 2019, 7:32 PM

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@scarlet chasm AWESOME thanks...though hopefully won't have the issue again 🤞

amber tide Oct 30, 2019, 7:45 PM

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That’s just something that’s going to happen randomly because it’s not meant for full controller compatibility

stray stirrup Oct 31, 2019, 1:46 AM

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I keep having a fatal error message pop up whenever I try to join any isle server I have a picture of the error if anyone who wants to help me out can see what's going on

pale pike Oct 31, 2019, 3:00 AM

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Post it here @stray stirrup

stray stirrup Oct 31, 2019, 3:47 AM

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📎 Screenshot_20191030-234733.png

amber tide Oct 31, 2019, 5:31 AM

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You need to update all of your drivers

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@stray stirrup

stray stirrup Oct 31, 2019, 6:20 AM

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Alright I'll try that when I get home ty ... ill message here if this doesn't work

hexed mountain Oct 31, 2019, 10:15 PM

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@scarlet chasm and @amber tide So, little update real quick. I completely turned off the User Interface sounds in the game and it almost removed all the lag I was experiencing in the test level

amber tide Oct 31, 2019, 10:15 PM

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Interesting

hexed mountain Oct 31, 2019, 10:15 PM

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So, there’s something for other people to know if they are having similar issues

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I guess most of the problems with lag coincide with the UI sounds

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It also removed the lag from the skin screen

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So yeah. Ui sounds create problems

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That’s all I know

scarlet chasm Nov 1, 2019, 12:54 AM

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If I remember you can start with -nosounds

honest river Nov 1, 2019, 5:42 PM

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<@&505047238674874368> I'd need help for my younger brother who got his utah stuck in a tree on EU 1
He doesn't talk english at all so I'm reporting the issue for him.

He's stuck in a tree (around branch level) and his model keeps flickering mid air in the jump animation. He can't rest to use /stuck so he needs help
His ingame name is Winplay, please contact me for more info if needed.

Thanks in advance!

bitter roost Nov 1, 2019, 5:43 PM

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@honest river On my way. Tag us in #401465680848748547 in the future. :D

honest river Nov 1, 2019, 5:44 PM

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Great, will remember

rotund dragon Nov 1, 2019, 8:13 PM

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if I want move place in spectator mode how I do it? I go off from it and I spawn same place where I put it on

proud crater Nov 1, 2019, 8:14 PM

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@rotund dragon left shift + spectator key

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tho there's some terrain you can't land on, like rock formations

rotund dragon Nov 1, 2019, 8:15 PM

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ooo

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thank u

neat hazel Nov 1, 2019, 9:28 PM

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@crimson ginkgo here it is

crimson ginkgo Nov 1, 2019, 9:28 PM

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@scarlet chasm Hey man sorry for the trouble, I literally feel so stupid.

scarlet chasm Nov 1, 2019, 9:29 PM

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No reason to 🙂

amber tide Nov 1, 2019, 9:29 PM

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😮

scarlet chasm Nov 1, 2019, 9:29 PM

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Click Steam in the top left of your Steam library.
Go to Settings > In-Game > click the bottom dropdown box and change your max pings to 1000. Note: You may need to play around with the best setting for you. Some players have reported 500 works better for them.

IF that doesn't work, follow this:

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

crimson ginkgo Nov 1, 2019, 9:31 PM

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@scarlet chasm AYYY the first one worked! Thanks man.

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Now I can be an idiot ingame too

shell nexus Nov 1, 2019, 9:37 PM

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After having problems with the isle having a fatal error and trying all I could do with no avail, I got a new graphics card hoping that would solve the issue. Yet the isle is still having fatal errors at random times preventing me from playing the game.

amber tide Nov 1, 2019, 9:37 PM

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Update all of your drivers

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Follow the below steps and post your pc specs
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

scarlet chasm Nov 1, 2019, 9:39 PM

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shell nexus Nov 1, 2019, 9:40 PM

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Computer Information:
Manufacturer: To be filled by O.E.M.
Model: To be filled by O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD FX(tm)-8350 Eight-Core Processor
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 4335 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

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Video Card:
Driver: Radeon RX 570 Series
DirectX Driver Name: aticfx32.dll
Driver Version: 26.20.13031.5006
DirectX Driver Version: 26.20.13031.5006
Driver Date: 10 23 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: Radeon RX 570 Series
VendorID: 0x1002
DeviceID: 0x67df
Revision: 0xef
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 36.61" x 20.59" (41.97" diag)
93.0cm x 52.3cm (106.6cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Headphones (Realtek High Defini

Memory:
RAM: 8091 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 952448 Mb
Largest Free Hard Disk Block: 291971 Mb
OS Install Date: Dec 31 1969
Game Controller: vJoy Device detected
VR Headset: None detected

scarlet chasm Nov 1, 2019, 9:40 PM

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Driver date is March 22, 2018

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Oh nvm

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The old one was lol

shell nexus Nov 1, 2019, 9:41 PM

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ah

unborn harbor Nov 1, 2019, 10:05 PM

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Is that for a system that can handle the isle?

scarlet chasm Nov 1, 2019, 10:34 PM

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@unborn harbor ?

unborn harbor Nov 1, 2019, 10:35 PM

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Ya?

scarlet chasm Nov 2, 2019, 12:17 AM

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what was your question about?

mellow folio Nov 2, 2019, 5:50 AM

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I'm haveing issues finding servers. Any advice?

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I've done the steam ping thing. And the server number trick.

scarlet chasm Nov 2, 2019, 6:08 AM

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@mellow folio try this:

Click Steam in the top left of your Steam library.
Go to Settings > In-Game > click the bottom dropdown box and change your max pings to 1000. Note: You may need to play around with the best setting for you. Some players have reported 500 works better for them.

IF that doesn't work, follow this:

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

mellow folio Nov 2, 2019, 6:08 AM

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Thank you!

violet sand Nov 2, 2019, 7:21 AM

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Is there any secret to placing Dryo's burrow or is it just bugged?

amber tide Nov 2, 2019, 8:38 AM

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It’s neither.. you just need to find a flat place to place it. If it’s not flat, it’ll tell you that you can’t place it

steady linden Nov 2, 2019, 10:59 AM

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I just logged in for the first time in two weeks and it says there aren't any servers found. Is this a problem on my end or what?

amber tide Nov 2, 2019, 11:00 AM

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Yes; follow the below steps to fix it
If servers are not showing up:

Click Steam in the top left of your Steam library.
Go to Settings > In-Game > click the bottom dropdown box and change your max pings to 1000. Note: You may need to play around with the best setting for you. Some players have reported 500 works better for them.

IF that doesn't work, follow this:

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

steady linden Nov 2, 2019, 11:00 AM

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awesome, thanks!

unborn atlas Nov 2, 2019, 4:16 PM

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what does this mean

📎 unknown.png

rotund dragon Nov 2, 2019, 7:17 PM

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what is all admin commands

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in the isle

pale pike Nov 2, 2019, 8:53 PM

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Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle
@unborn atlas

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Type /help in the game chat, it will show you @rotund dragon

marsh rampart Nov 2, 2019, 9:31 PM

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just spawned in as a juvi utahraptor^^ yeah tell me how that is spawnkilling

📎 20191102223023_1.jpg

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happened on server eu 1

sleek acorn Nov 2, 2019, 9:32 PM

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<@&505047238674874368>

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serveral of got kicked an baned for Spawnkilling there was no spawnkill

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*us

honest river Nov 2, 2019, 9:33 PM

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@marsh rampart you were an adult. and i saw you spawn kill a juvi dilo.

marsh rampart Nov 2, 2019, 9:33 PM

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i wasnt

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lol

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i can show u xD

snow scaffold Nov 2, 2019, 9:33 PM

#

no he was juvi

sleek acorn Nov 2, 2019, 9:33 PM

#

he wasnt an adult we start playing on server atm

snow scaffold Nov 2, 2019, 9:33 PM

#

he was in group with us xD

sleek acorn Nov 2, 2019, 9:33 PM

#

wtf

#

we all juvis

sour shore Nov 2, 2019, 9:33 PM

#

This isn't the channel to discuss punishments.

honest river Nov 2, 2019, 9:33 PM

#

^

#

please pm me

sleek acorn Nov 2, 2019, 9:34 PM

#

tell me the right channel then

snow scaffold Nov 2, 2019, 9:34 PM

#

tell me where and we can go on ^^

sleek acorn Nov 2, 2019, 9:34 PM

#

we just start playing on the server

#

...

snow scaffold Nov 2, 2019, 9:34 PM

#

we want no trouble but this is not fair

scarlet chasm Nov 2, 2019, 9:38 PM

#

She just told you what to do

snow scaffold Nov 2, 2019, 9:38 PM

#

ur to late honey we still have done but ty :)

round dawn Nov 2, 2019, 11:36 PM

#

📎 20191102102904_1.jpg

#

i cant sreach up servers all it says is "no servers found" <@&505047238674874368>

mild garnet Nov 2, 2019, 11:36 PM

#

If servers are not showing up:

Click Steam in the top left of your Steam library.
Go to Settings > In-Game > click the bottom dropdown box and change your max pings to 1000. Note: You may need to play around with the best setting for you. Some players have reported 500 works better for them.

IF that doesn't work, follow this:

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

round dawn Nov 2, 2019, 11:38 PM

#

@mild garnet i already it that and it didnt work 😦

mild garnet Nov 2, 2019, 11:38 PM

#

You've tried both?

round dawn Nov 2, 2019, 11:38 PM

#

@mild garnet yup sadly

amber tide Nov 2, 2019, 11:38 PM

#

That means your antivirus/firewall are blocking the game.

round dawn Nov 2, 2019, 11:39 PM

#

@amber tide idk how to unblock my firewall

amber tide Nov 2, 2019, 11:39 PM

#

Open up the Steam client itself, go to the top left and click on View then click on Servers. Filter the game for the isle and try searching

#

Google how to add exceptions to your firewall/antivirus then

round dawn Nov 2, 2019, 11:40 PM

#

@amber tide for some reason it wont let me

#

@amber tide it doesnt give me that option

amber tide Nov 2, 2019, 11:41 PM

#

What?

#

Doesn’t give you what option

round dawn Nov 2, 2019, 11:41 PM

#

to add exceptions

amber tide Nov 2, 2019, 11:41 PM

#

It sure does. Every firewall/antivirus does

#

You just have to find out how

round dawn Nov 2, 2019, 11:42 PM

#

https://support.microsoft.com/en-gb/help/4028485/windows-10-add-an-exclusion-to-windows-security

Add an exclusion to Windows Security

Find out how to stop Windows Security from alerting you about or blocking a trusted file, file type, or process, by adding it to the exclusions list.

#

can i just this link?

#

@amber tide

#

@amber tide it just wont let me add an exception

amber tide Nov 2, 2019, 11:49 PM

#

Open up the Steam client itself, go to the top left and click on View then click on Servers. Filter the game for the isle and try searching

round dawn Nov 2, 2019, 11:53 PM

#

@amber tide thank u ❤

amber tide Nov 2, 2019, 11:58 PM

#

🙂

violet sand Nov 3, 2019, 12:18 AM

#

Sorry I couldn't follow up about the Dryo thing yesterday, fell asleep. I cant place its nest in Docks, Forests, or anywhere that has anything that isn't grass. Is that normal?

mild garnet Nov 3, 2019, 12:20 AM

#

Yes, you can only place them in grass

honest river Nov 3, 2019, 12:36 AM

#

<@&505047238674874368> Hi, is it possible to buy hyper dino for the server? To stream

mild garnet Nov 3, 2019, 12:37 AM

#

No that is not something that can be done, all strains are locked to Developers only

#

If you have any questions though you can DM Punchpacket

honest river Nov 3, 2019, 12:37 AM

#

Very sad, thank you

hollow lagoon Nov 4, 2019, 11:48 AM

#

Hello my game hangs at the Dino selection page what to do

hollow lagoon Nov 4, 2019, 12:10 PM

#

<@&505047238674874368> Hi, my game is very choppy what should I do

bitter roost Nov 4, 2019, 12:18 PM

#

Don't tag server admins for this. Please wait until someone can assist you.

amber tide Nov 4, 2019, 12:22 PM

#

Follow the below steps and post your pc specs
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

hollow lagoon Nov 4, 2019, 12:46 PM

#

Computer Information:
Manufacturer: HP
Model: HP Laptop 15-da0xxx
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz
CPU Family: 0x6
CPU Model: 0x8e
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 2304 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics 620
DirectX Driver Name: igdumdim32.dll
Driver Version: 25.20.100.6374
DirectX Driver Version: 25.20.100.6374
Driver Date: 11 18 2018
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: Intel(R) HD Graphics 620
VendorID: 0x8086
DeviceID: 0x5916
Revision: 0x7
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 13.54" x 7.64" (15.51" diag)
34.4cm x 19.4cm (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x 16x

Sound card:
Audio device: Speaker / Headphone (2- Realtek

Memory:
RAM: 4011 Mb

#

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 953222 Mb
Largest Free Hard Disk Block: 279561 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

pale pike Nov 4, 2019, 1:05 PM

#

Your only option is to get a better computer, you are way too far below the minimum requirements for the game.

spring light Nov 4, 2019, 6:07 PM

#

good evening! any idea why my game's colors just change all of a sudden?

#

📎 unknown.png

#

it starts like that then my whole screen's

patent citrus Nov 4, 2019, 7:35 PM

#

I have the same problems, but they subsided now.

shell violet Nov 4, 2019, 10:37 PM

#

Idk if this is the right channel for this but is anyone else having issues with Isle throttling their internet? Doesnt happen with any other games. But it seems like over the past few months I cant play the game without it completely using up all my internet. I also get really bad ping.

It doesn't effect any other computers connected to the same internet. Only ones with Isle open.

amber tide Nov 4, 2019, 10:51 PM

#

You can't use up all the internet you have, that's not a thing

#

Can you explain what's exactly going on?

#

Follow the below steps and post your pc specs
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

pale pike Nov 4, 2019, 10:56 PM

#

The game is clogging the network bandwith, there's been some report in the past about it, I experience it too to some degree but there isn't any fix for that as far as I'm aware.

shell violet Nov 4, 2019, 11:05 PM

#

Thanks Paco. I'm sure he knew what I meant. Just trying to be a bit smart. Seems to be a theme with Isle servers for some reason...

Computer Information:
Manufacturer: LENOVO
Model: 80YY
Form Factor: Laptop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 2808 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1060 with Max-Q Design
DirectX Driver Name: nvldumd.dll
Driver Version: 23.21.13.9125
DirectX Driver Version: 23.21.13.9125
Driver Date: 3 16 2018
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1060 with Max-Q Design
VendorID: 0x10de
DeviceID: 0x1c20
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 2160
Primary Display Size: 13.54" x 7.64" (15.51" diag)
34.4cm x 19.4cm (39.4cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 6143 MB
Supported MSAA Modes: 2x 4x 8x

#

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 16276 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1196787 Mb
Largest Free Hard Disk Block: 669172 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected

#

If its a known issue that has no fix thats fine. Was just curious.

amber tide Nov 4, 2019, 11:07 PM

#

Your computer is below the minimum requirements with the processor. You need to update all of your drivers as they're over a year old

shell violet Nov 4, 2019, 11:10 PM

#

I doubt that would cause bandwidth issues

scarlet chasm Nov 4, 2019, 11:17 PM

#

Per Paco’s post:

honest river Nov 5, 2019, 6:03 PM

#

anyone know how to fix the no sound bug? game starts with sound and then when the menu comes up there's no sound
no sound in game either.
game and steam are both ran as admin, already verified game integrity .-. and deleted the "saved" folder in local like it said to do in the forums
none of these are fixing it so idk where else to go

#

now attempting a reinstall...

honest river Nov 5, 2019, 7:02 PM

#

reinstalling didnt fix it. the game still has sound while the starting video plays and then nothing
Cinematic isn't an option for the audio so this isn't the cause of it
All other steam games have sound, so it's also not steam causing it

#

i could really use some help with this :/

honest river Nov 5, 2019, 7:24 PM

#

Computer Information:
Manufacturer: MSI
Model: MS-7971
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
CPU Family: 0x6
CPU Model: 0x5e
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 4008 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 1070
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.4108
DirectX Driver Version: 26.21.14.4108
Driver Date: 10 22 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1070
VendorID: 0x10de
DeviceID: 0x1b81
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 20.51" x 11.54" (23.50" diag)
52.1cm x 29.3cm (59.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Headset Earphone (HyperX Amp Ch
Memory:
RAM: 16346 Mb

scarlet chasm Nov 5, 2019, 7:34 PM

#

@honest river you could try this:

honest river Nov 5, 2019, 7:36 PM

#

Did it already. @scarlet chasm

#

Didn't change anything. :/

pale pike Nov 5, 2019, 7:42 PM

#

Can you look if you have any set launch options?

honest river Nov 5, 2019, 8:10 PM

#

I have none set.

#

The game has sound until after the opening cutscene/video thing ends, once the main menu comes up there's 0 sound. :c

pale pike Nov 5, 2019, 8:21 PM

#

Make sure your audio device is set to be the default one windows will use.

If you have any webcam, unplug it.
Any audio management program such as realtek? Try disabling them @honest river

honest river Nov 5, 2019, 8:23 PM

#

The audio device is the default one. Will check on the realtek stuff, not sure about that one.

#

Removing Realtek didn't fix it. @pale pike

pale pike Nov 5, 2019, 8:26 PM

#

What a weird issue

#

Ill have to look more into it ill get back with you later on

honest river Nov 5, 2019, 8:35 PM

#

When it get's to the like AE logo or whatever it is, the sound cuts out completely. Has a weird pop sound? Then the main menu/in game has 0 sounds, and changing the sounds never fixed anything. Haven't played the game in a while, and it was working beforehand.

Gonna list the steps I've done that do not fix it, and hopefully someone can figure this out cause I'm at a loss xD
Verified Integrity on steam.
Uninstalled everything + Reinstalled.
Restarted computer.
Restarted game.
Restarted Steam.
Running steam + the game as admin.
Deleted "Saved" folder in AppData.
Deleted all "Config" folders/files.
Removed Realtek from computer entirely.
Checked for updates on all sound drivers.
Updating Nvidia card as I'm writing this.
Updated Java (not that this would be the issue).
Closed discord and ran game without discord open.
Sounds are not muted. Other steam games have sound.
Replaced "Saved" and "Config" from a friend's version of the game, still didn't fix it.

pale pike Nov 5, 2019, 8:41 PM

#

Did you try getting in a server ? If so , how smooth was it running?

#

Im running the idea of the game perhaps using your integrated video card instead of the Nvidia. Not sure if it could affect audio though PeepoThink

honest river Nov 5, 2019, 8:43 PM

#

It was running smoothly, just 0 sounds xD

pale pike Nov 5, 2019, 8:43 PM

#

Yeah ok not using the integrated then

scarlet chasm Nov 5, 2019, 9:26 PM

#

If you open the windows volume mixer is steam or the isle muted?

pale pike Nov 5, 2019, 9:47 PM

#

There wouldnt be sound at first , I tested twLULW

honest river Nov 5, 2019, 10:05 PM

#

It's not muted, no. All sounds are unmuted and at 100%. @scarlet chasm

sour shore Nov 5, 2019, 10:10 PM

#

Did you go into your in-game settings and ensure the volumes were up? Try messing around in there and see if that works.

#

I've had the problem maybe once before a long time ago, fiddled with the volume and it worked fine.

honest river Nov 5, 2019, 10:23 PM

#

Yes.

#

It doesn't fix it. And they were at 100%. Changed it from Epic to all the lower options, no change. There are still no sounds once the game reaches the main menu.

sour shore Nov 5, 2019, 10:27 PM

#

Are you using any headphones?

honest river Nov 5, 2019, 10:47 PM

#

Yes, it's a USB headset.

#

Haven't gotten a new one since well before the last time the game worked.

scarlet chasm Nov 5, 2019, 10:49 PM

#

Do you have regular speakers? Curious if you unplugged your headset and played sound through speakers if it would be different

honest river Nov 5, 2019, 10:49 PM

#

I do not.

#

Everything else has sound on the computer, it's literally just this game.

#

Every other steam game, firefox/chrome, discord. All have sound.

#

The only thing without sound is The Isle

scarlet chasm Nov 5, 2019, 10:57 PM

#

So the only things I’ve found for this issue it seems you have tried:

Running as Admin
Removing “Saved” folder

The only other thing that was an issue in the past was someone had blocked a system file from updating:

https://steamcommunity.com/app/376210/discussions/17/2595630410177309067/

No sound in-game? :: The Isle Bugs/Troubleshooting

When I first start the game up I get a few seconds of sound, but as soon as I reach the menu it is gone. I've tried deleting the "saves" folder and validating game files, as well as checking for problems with the headset itself. Nothing. Strangest part of it is that the sound...

honest river Nov 5, 2019, 11:01 PM

#

I've done both of those things, and neither of them have worked.. :/ I'll try again I guess. Idk.

unkempt whale Nov 5, 2019, 11:52 PM

#

when i click play no servers

scarlet chasm Nov 5, 2019, 11:53 PM

#

@unkempt whale

Click Steam in the top left of your Steam library.
Go to Settings > In-Game > click the bottom dropdown box and change your max pings to 1000. Note: You may need to play around with the best setting for you. Some players have reported 500 works better for them.

IF that doesn't work, follow this:

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

unkempt whale Nov 6, 2019, 12:20 AM

#

it works now thank you

naive swallow Nov 6, 2019, 12:27 PM

#

I am the one that Ruurei was trying to fix the sound issue for. Every time I start the game there is a loud pop after the opening movie plays and then when the main menu comes up there is no sound. I've scoured the forums and there are no fixes. 99% of the forum posts about it go unanswered. IF I have "effects" and "interface" at 0% the pop does not happen, but there is still NO SOUND.

I've uninstalled, reinstalled. Deleted all config/saved folders. My sounds are not muted. There are no launch options set. It is not my headset, I have sound on everything else. Literally everything else other than this particular game.

https://youtu.be/eZzNiefYU7w

YouTube

Rez

Isle No Sound Bug

▶ Play video

gilded prism Nov 6, 2019, 5:49 PM

#

If you have Nahimic, try disabling or removing it entirely then restarting the game. Its a long shot, but it might work.

naive swallow Nov 6, 2019, 5:50 PM

#

@gilded prism do not have :c

thorn kestrel Nov 7, 2019, 12:44 AM

#

@naive swallow

system specs, please
lower your audio output devices bit/sample rate and don't use any 7.1 surround settings

shell nexus Nov 7, 2019, 5:42 AM

#

I got a new graphics card after I was told which isn't a problem I needed a new one anyways but I'm still getting a fatal and I can't play the isle anymore. I've tried:
re-installing game
verifying the integrity of game files
resetting winsock
turning all sound to 0% and sound quality to low when joining game
turning all video settings to low
Getting new graphics card Radeon RX 570
Deleting Save Folder
Running with admin
and nothing has worked

amber tide Nov 7, 2019, 5:56 AM

#

Follow the below steps and post your pc specs
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

shell nexus Nov 7, 2019, 6:01 AM

#

Computer Information:
Manufacturer: To be filled by O.E.M.
Model: To be filled by O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD FX(tm)-8350 Eight-Core Processor
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 4335 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

#

Video Card:
Driver: Radeon RX 570 Series
DirectX Driver Name: aticfx32.dll
Driver Version: 26.20.13031.5006
DirectX Driver Version: 26.20.13031.5006
Driver Date: 10 23 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: Radeon RX 570 Series
VendorID: 0x1002
DeviceID: 0x67df
Revision: 0xef
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 36.61" x 20.59" (41.97" diag)
93.0cm x 52.3cm (106.6cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Headphones (Realtek High Defini

Memory:
RAM: 8091 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 952448 Mb
Largest Free Hard Disk Block: 259279 Mb
OS Install Date: Dec 31 1969
Game Controller: vJoy Device detected
VR Headset: None detected

honest river Nov 7, 2019, 3:41 PM

#

@thorn kestrel His specs are posted above by me.

distant grove Nov 7, 2019, 6:22 PM

#

Sooo I have a Lenovo computer
I’m not sure if it will run the game if I do get it
It runs arma perfectly but I just wanna make sure it’ll run the isle

scarlet chasm Nov 7, 2019, 6:23 PM

#

@distant grove

Follow the below steps and post your pc specs
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

distant grove Nov 7, 2019, 7:18 PM

#

Computer Information:
Manufacturer: LENOVO
Model: 80UD
Form Factor: Laptop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Pentium(R) CPU 4405U @ 2.10GHz
CPU Family: 0x6
CPU Model: 0x4e
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2112 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Unsupported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

#

Video Card:
Driver: Intel(R) HD Graphics 510
DirectX Driver Name: igdumdim32.dll
Driver Version: 23.20.16.4973
DirectX Driver Version: 23.20.16.4973
Driver Date: 2 28 2018
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: Intel(R) HD Graphics 510
VendorID: 0x8086
DeviceID: 0x1906
Revision: 0x7
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 13.54" x 7.64" (15.51" diag)
34.4cm x 19.4cm (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x 16x

Sound card:
Audio device: Speakers (Conexant SmartAudio H

Memory:
RAM: 6017 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 939791 Mb
Largest Free Hard Disk Block: 838827 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

scarlet chasm Nov 7, 2019, 7:24 PM

#

@distant grove you are well below the minimum requirements on that laptop... :/

distant grove Nov 7, 2019, 7:24 PM

#

As figured

scarlet chasm Nov 7, 2019, 7:24 PM

#

Sorry!

distant grove Nov 7, 2019, 7:36 PM

#

It’s okay just gatta somehow get a pc 😂

wanton slate Nov 8, 2019, 4:52 AM

#

I Saw Oil post this some months ago - it turns out i have the same issue on my dedicated server, which just got set up yesterday. My server posts the exact same error code then crashes - but mostly it runs fine .. it happened 4 times roughly in a 24 hour time period

📎 image0.png

#

📎 image0.png 📎 image1.png

#

The notepad screens are mine - i only see 1 other post regarding this, but not any idea for any fixes.

#

Server has over 63 gigabyte ram free, 900 gb drive & runs at 4% cpu usesage at the time of crash

10ish active players out of 50 slots in total

amber tide Nov 8, 2019, 5:16 AM

#

#server-hosting

wanton slate Nov 8, 2019, 5:31 AM

#

Ah, Oils issue were just posted here as well - Channel is read only

(reposted in #server-hosting )

honest river Nov 8, 2019, 7:10 PM

#

Anyone able to assist me with this, its happened before but was only fixed when an update was released

📎 unknown.png

amber tide Nov 8, 2019, 7:18 PM

#

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

honest river Nov 9, 2019, 6:11 AM

#

help please

amber tide Nov 9, 2019, 6:11 AM

#

You need to tell us what you need help with

short bough Nov 10, 2019, 4:25 AM

#

Hello, I've been trying to get into servers but I can't enter for some reasons, I tried lowering the pings or checking my internet connection but I can't seem to find the problem.

amber tide Nov 10, 2019, 4:32 AM

#

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

#

If that doesn't work then you need to update all of your drivers

#

Last fix: Go to your Steam folder - Common - The Isle - The Isle - Binaries - Win64 - TheIsle-Win64-Shipping.exe
Run the shipping exe

short bough Nov 10, 2019, 5:04 AM

#

Thank you

sand prairie Nov 11, 2019, 12:14 AM

#

Trying to run a private server on my extra machine. Port forwarded correctly, people can join, but I can't join.

#

As a test I connected my main computer to my mobile hotspot and my server shows up.

#

Any help/ideas?

#

Also, is there any way to set a server private with a password though the "Game.ini" file?

amber tide Nov 11, 2019, 12:25 AM

#

#server-hosting

sand prairie Nov 11, 2019, 12:29 AM

#

Aight, thanks.

thin latch Nov 11, 2019, 2:39 AM

#

okay time to try asking here when it comes to the system requirements are the ones shown relative to achieving 60 fps or is it like a crytek studios made game where it's based heavily on cpu usage?

amber tide Nov 11, 2019, 2:53 AM

#

You're not going to get 60 fps with the minimum requirements, no.

#

It's very heavily based on your gpu and processor.. If you're below it; then you won't be able to play the game

#

Some people have been able to skirt around it temporarily while being under; but we can't guarantee that it'll keep working as it could randomly stop working at any point in time and we wouldn't be able to assist you since you're already below.

tardy pollen Nov 11, 2019, 5:42 AM

#

Hi, I wanted to ask you a question since I am programming a friend's server and I need to know several things and I can't find them on the Internet. How could I link nitrated with discord for when they buy a dino in discord with points, they put the dino directly on the server of the isle. I don't understand how I can do it and all servers have it. if someone helps me I would really appreciate it :)

mild garnet Nov 11, 2019, 5:45 AM

#

#server-hosting

tardy pollen Nov 11, 2019, 6:02 AM

#

Thanks 😍

wide horizon Nov 11, 2019, 1:47 PM

#

Why does it take a rly rly long time to load thenyaw ? And if it takes to much it just kicks me

amber tide Nov 11, 2019, 2:19 PM

#

Sounds like it’s your computer.. Thenyaw wasn’t optimized greatly so if you don’t have a high end computer then it could have issues with loading times

scarlet chasm Nov 11, 2019, 3:15 PM

#

especially if loading from an HDD as well.

wide horizon Nov 11, 2019, 3:50 PM

#

thanks

worthy mountain Nov 11, 2019, 8:21 PM

#

Hi, I have a really important question. For the past 24 hours my friend is unable to find servers on The Isle. She can only find one server (can't really advertise so yeah), the only server she can see is a server that broke a few days ago and has been having some ping problems. We've done everything from YouTube to Google, she's switched her ping up, uninstalled the game twice now, uninstalled steam twice, and reset her WiFi. Nothing is working. ANY help would be appreciated because we have no idea why she cannot find any servers.

pale pike Nov 11, 2019, 8:22 PM

#

You tried these?

#

If servers are not showing up:

Click Steam in the top left of your Steam library.
Go to Settings > In-Game > click the bottom dropdown box and change your max pings to 1000. Note: You may need to play around with the best setting for you. Some players have reported 500 works better for them.

IF that doesn't work, follow this:

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

worthy mountain Nov 11, 2019, 8:24 PM

#

Thank you I will ask her to try that! Really appreciate it.\

#

Darn, she tried that already, did not work. Thank you for trying though.

pale pike Nov 11, 2019, 8:40 PM

#

At the top left of steam , click View > Server

#

Can your friend see server for the isle using that way @worthy mountain

#

If they do then they need to add the game into their firewall/anti virus exclusion list

worthy mountain Nov 11, 2019, 8:42 PM

#

We will try that ty

#

She cannot

pale pike Nov 11, 2019, 8:52 PM

#

Something is messing with their network

#

That is out of my area of expertise tho

worthy mountain Nov 11, 2019, 8:54 PM

#

It's just The Isle so is it really a internet thing

#

Ty for helping btw appreciate it xo

amber tide Nov 11, 2019, 10:13 PM

#

Yes it's really a internet thing; her ports aren't opened

#

If it wasn't an internet thing; then she would've seen the servers through the steam browser

eternal thistle Nov 11, 2019, 10:40 PM

#

these are the only servers I can find

📎 unknown.png

#

I have no filters on

mild garnet Nov 11, 2019, 10:43 PM

#

Have you tried lowering your max ping rate? Usually 1000 works, some report 500 is better though.

📎 In-game_Max_ping.png

#

IF that doesn't work, follow this:

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

eternal spruce Nov 12, 2019, 8:41 AM

#

I have done all those things. I have -NEVER- had this issue with the isle. I even disabled all firewalls and tried to launch as a last ditch resort. Nothing. Tried finding the servers through steam. Found them but any I tried were 'not responding'

thorn kestrel Nov 12, 2019, 9:07 AM

#

restart your modem/router - try steps 1-9 listed above again
if that doesn't work, crack some ports open
https://support.steampowered.com/kb_article.php?ref=8571-GLVN-8711

Required Ports for Steam - Network/Connection Issues - Knowledge B...

Article "Required Ports for Steam"

amber tide Nov 12, 2019, 11:06 AM

#

^What he said. If you can find them through Steam then restarting the modem/router would help and if nothing afterwards; then you'd need to open some ports.

stone night Nov 12, 2019, 7:15 PM

#

just exited an official server and all others aren't showing up? took on and off a few tags, nothing's changing

📎 unknown.png

slate sail Nov 12, 2019, 7:24 PM

#

sonething with steam itself i think

velvet orchid Nov 12, 2019, 9:09 PM

#

I can't change my settings

#

I'm in the main menu

#

I click settings. I change them to what I want. I click apply. Nothing happens

#

I literally just want to play in Windowed mode

#

Every other setting will work, this won't

idle quail Nov 12, 2019, 10:23 PM

#

sooo, i can't see any servers others seem to have the same issue too

scarlet chasm Nov 12, 2019, 10:42 PM

#

@idle quail

Click Steam in the top left of your Steam library.
Go to Settings > In-Game > click the bottom dropdown box and change your max pings to 1000. Note: You may need to play around with the best setting for you. Some players have reported 500 works better for them.

IF that doesn't work, follow this:

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

idle quail Nov 12, 2019, 10:43 PM

#

i already did all of that most wonderful admin

scarlet chasm Nov 12, 2019, 11:37 PM

#

Then you may have something blocking it... can you see them from the server list in steam?

idle quail Nov 12, 2019, 11:38 PM

#

how do i do that

scarlet chasm Nov 12, 2019, 11:39 PM

#

One sec, I’ll get it, in the meantime have you restarted your modem/router?

idle quail Nov 12, 2019, 11:39 PM

#

yes

scarlet chasm Nov 12, 2019, 11:40 PM

#

Top of steam -> View -> Server

idle quail Nov 12, 2019, 11:40 PM

#

yeah

scarlet chasm Nov 12, 2019, 11:40 PM

#

Any servers for the isle show up?

idle quail Nov 12, 2019, 11:41 PM

#

nope

amber tide Nov 12, 2019, 11:45 PM

#

That means your ports are closed and you’d need to open them. I’d suggest resetting your modem/router and I’ll grab the ports for you to open

eternal spruce Nov 13, 2019, 1:18 AM

#

How does one open ports? I've reset my modem and router repeatedly since this started, and only just saw the link you provided me. Sorry for being a pain :c I'm terrible at being tech savvy

amber tide Nov 13, 2019, 1:33 AM

#

You would have to google that for whatever router you have

#

These are the ports to open: 7777, 7778 and 27015

eternal spruce Nov 13, 2019, 1:51 AM

#

Ok thanks

amber tide Nov 13, 2019, 3:56 AM

#

@midnight halo Can you be more specific about your issue?

#

What do you mean it's stuck on loading

#

Loading the game... or loading the server

#

Does it ever give you an error afterwards

slow forum Nov 13, 2019, 2:55 PM

#

I've done most, if not all, of the troubleshooting steps and I still can't see the servers in game. Is there any other steps or actions that I can do to try and fix this issue?

bright bramble Nov 13, 2019, 3:05 PM

#

there once was a bug that rmoved all servers from your list and you had to go to steam settings to fix it. i forgot excactly what but im sure you can prob google it.

amber tide Nov 13, 2019, 3:56 PM

#

Can you start with what you’ve actually tried doing?

slow forum Nov 13, 2019, 4:12 PM

#

I've change the max ping by going to the steam settings, the 1 to 9 steps and I opened the ports mentioned: 7777, 7778 and 27015 and I've allowed the isle to go through the firewall.

#

Just seems weird yesterday morning i could see all the servers and join, but later that day nothing.

amber tide Nov 13, 2019, 4:16 PM

#

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

slow forum Nov 13, 2019, 4:40 PM

#

Yes I've tried that already but does not work. 😦

#

Are there others port i should open besides the one mentioned?

#

Because i can see the servers if go to steam -> view -> server.

#

Just can't see them in game.

idle quail Nov 13, 2019, 11:18 PM

#

same here

amber tide Nov 13, 2019, 11:43 PM

#

If you can see the servers in the server browser, that means something on your computer is blocking the isle.exe

#

So you opened your ports correctly because you can see them in the browser; it's just something on your computer; whether it's a firewall or an antivirus

idle quail Nov 13, 2019, 11:44 PM

#

i can't see them there that is the difference

amber tide Nov 13, 2019, 11:49 PM

#

I wasn't talking to you in my above message

#

If you can't see them there then you need to open your ports

manic bough Nov 14, 2019, 5:31 AM

#

i have a similar problem. i can see the official US servers and join them but not the EU ones .. i've tried both suggested solutions from above but its still not working. anything else i could try?

amber tide Nov 14, 2019, 5:39 AM

#

Click Steam in the top left of your Steam library.
Go to Settings > In-Game > click the bottom dropdown box and change your max pings to 1000. Note: You may need to play around with the best setting for you. Some players have reported 500 works better for them.

manic bough Nov 14, 2019, 5:48 AM

#

i've tried that but nothing changed sadly. only the eu server arent showing up tho ..

naive zenith Nov 14, 2019, 7:43 AM

#

📎 unknown.png

#

Anyone I need help I cant join servers, etc.

amber tide Nov 14, 2019, 7:43 AM

#

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

naive zenith Nov 14, 2019, 7:44 AM

#

kk

#

Thx

amber tide Nov 14, 2019, 8:20 AM

#

You're welcome

naive zenith Nov 14, 2019, 8:28 AM

#

How can I run my own server

#

?

amber tide Nov 14, 2019, 8:28 AM

#

#server-hosting

#

There's multiple guides in there and online.

naive zenith Nov 14, 2019, 8:29 AM

#

I mean I already did the steamcmd and other things

#

📎 unknown.png

#

📎 unknown.png

amber tide Nov 14, 2019, 8:30 AM

#

So go to #server-hosting to ask any questions that you may have; or follow one of the multiple guides online

#

Youtube is a very good source for tutorials

stray grove Nov 14, 2019, 12:44 PM

#

I´m stuck in a rock, is there any help or do i have to starve and respawn? xD

amber tide Nov 14, 2019, 12:44 PM

#

Go to the server channel that you're stuck in

#

and use the official server admin tag

stray grove Nov 14, 2019, 12:45 PM

#

thanks, hope the help is comming before i die near my next stage xD

amber tide Nov 14, 2019, 12:46 PM

#

I'd probably suggest logging out if you don't really want to lose the dino then

#

As no one is usually available at this time

stray grove Nov 14, 2019, 12:47 PM

#

oof -_- well hopefully the adult rex near me is gone by then xD

amber tide Nov 14, 2019, 12:47 PM

#

😉

maiden wigeon Nov 14, 2019, 5:21 PM

#

@restive breach ask here, feedback is not for those kinds of messages

restive breach Nov 14, 2019, 5:21 PM

#

I placed it in bug report aswell

maiden wigeon Nov 14, 2019, 5:22 PM

#

it... isn't a bug.

restive breach Nov 14, 2019, 5:22 PM

#

How to solve? 🙂

📎 unknown.png

maiden wigeon Nov 14, 2019, 5:22 PM

#

it's a problem on your side looking at the error message, unfortunately, that's all I know.

restive breach Nov 14, 2019, 5:23 PM

#

3d3 device being lost.. sounds like 3d card is lost connection? i just got the machine back from repair (changed all plastic)

maiden wigeon Nov 14, 2019, 5:24 PM

#

Depends, I had that error from time to time but I had a faulty RAM.

restive breach Nov 14, 2019, 5:25 PM

#

This never happend on the machine before repair

scarlet chasm Nov 14, 2019, 6:23 PM

#

@restive breach try this and post your specs here:

Follow the below steps and post your pc specs
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

restive breach Nov 14, 2019, 6:28 PM

#

Computer Information:
Manufacturer: Micro-Star International Co., Ltd.
Model: GS73 Stealth 8RE
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 2208 Mhz
12 logical processors
6 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

#

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1060
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.4120
DirectX Driver Version: 26.21.14.4120
Driver Date: 11 6 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 120 Hz
DirectX Card: NVIDIA GeForce GTX 1060
VendorID: 0x10de
DeviceID: 0x1c20
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 20.51" x 11.54" (23.50" diag)
52.1cm x 29.3cm (59.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 6143 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek(R) Audio)

Memory:
RAM: 16230 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1421396 Mb
Largest Free Hard Disk Block: 934131 Mb
OS Install Date: jan 01 1970
Game Controller: None detected
VR Headset: None detected

random spoke Nov 14, 2019, 8:04 PM

#

@restive breach

Open Notepad
Copy and paste this:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers]
"TdrDelay"=hex(b):08,00,00,00,00,00,00,00

Click File > Safe as...
Select by "Safe as type" All Files
File name: Fix.reg and safe it
Close ur Notepad and double click ur created file.
Accept it with Yes, Press Yes and then Ok.
Now launch ur game.

amber tide Nov 14, 2019, 9:44 PM

#

Well to start with, your processor is below the minimum requirements. That error usually happens when your drivers are outdated so try updating all of them

slow forum Nov 14, 2019, 10:32 PM

#

Which are the actual files that I need to give permission to be able to see and to connect to the servers?

#

I've tried a few things but overall nothing seems to work. That's why I'm asking to see if there was a mistake i made.

slow forum Nov 14, 2019, 10:56 PM

#

That's my current status I see them on steam, but not in the game. When I try to connect through steam it says the server is not responding. I've done as you said and tweaked with my firewall/anti-virus and yet I'm still in the same boat. I have no idea what could've caused this. Maybe there was an update that I did and that made something incompatible with the game.

📎 TheIsleHelp.jpg

random spoke Nov 15, 2019, 8:39 AM

#

@slow forum

Delete your squad config files, open a start menu and type %localappdata% then hit enter, find the "Squad" folder in the list and delete it.

Next in steam right click squad and go to properties, then go to the Local Files tab and click the "Verify Integrity of Game Cache..." button, Test that out and see if you can find servers now.

pale pike Nov 15, 2019, 10:19 AM

#

there's no Squad folder associated with The Isle peepoHappy5

wraith nimbus Nov 15, 2019, 2:30 PM

#

The isle keeps freezing and/ or crashing it’s been doing this for a while now and it’s happening to other games but idk why is happening I have 2 rtx 2080ti’s 11gb in sli, my cpu is a intel i9 9980XE turbo 4.4ghz 18 core 36 thread, power supply is a Corsair AX1500I, motherboard is a ASU’s X299 ROG Rampage VI extreme Omega and I’ve got 128GB of ram

amber tide Nov 15, 2019, 2:30 PM

#

Follow the below steps and post your pc specs
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

#

It gives us more information than just the hardware you're using

wraith nimbus Nov 15, 2019, 2:33 PM

#

Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i9-7960X CPU @ 2.80GHz
CPU Family: 0x6
CPU Model: 0x55
CPU Stepping: 0x4
CPU Type: 0x0
Speed: 2808 Mhz
32 logical processors
16 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Supported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Supported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

#

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce RTX 2080 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.4120
DirectX Driver Version: 26.21.14.4120
Driver Date: 11 6 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce RTX 2080 Ti
VendorID: 0x10de
DeviceID: 0x1e07
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
SLI Detected (2 GPUs)
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 23.54" x 13.23" (26.97" diag)
59.8cm x 33.6cm (68.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 11263 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (High Definition Audio

Memory:
RAM: 32435 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 5722113 Mb
Largest Free Hard Disk Block: 3810446 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected

amber tide Nov 15, 2019, 2:34 PM

#

You basically have a lamborghini engine in a fiat

#

Your processor isn't that strong for all of that power you have; and it's actually below the minimum requirements for the isle as well

#

Did you overclock the computer?

wraith nimbus Nov 15, 2019, 2:35 PM

#

i've never had trouble before though

#

i did but then reset it

amber tide Nov 15, 2019, 2:35 PM

#

When did the issues start happening?

#

You also stated that it's happening with other games as well

#

Did it start happening when you hooked up the 2 gpu's?

wraith nimbus Nov 15, 2019, 2:36 PM

#

in september and yeah it happens with alot of my games

#

no ive had this build for a year

amber tide Nov 15, 2019, 2:36 PM

#

Any windows updates in September? What changed in September

#

Have you made sure all drivers are updated? I can see the gpu's are updated

wraith nimbus Nov 15, 2019, 2:37 PM

#

i moved in to my flat in september

amber tide Nov 15, 2019, 2:38 PM

#

Same power supply?

wraith nimbus Nov 15, 2019, 2:38 PM

#

yeah same power supply

amber tide Nov 15, 2019, 2:38 PM

#

And it's just the games that freeze and crash; and not the entire computer right?

wraith nimbus Nov 15, 2019, 2:39 PM

#

sometimes the whole pc will crash

#

mainly the games though

amber tide Nov 15, 2019, 2:39 PM

#

disable sli

#

with your corsair; is it in multi-rail mode?

wraith nimbus Nov 15, 2019, 2:41 PM

#

i tried the sli and it didnt help and idk

amber tide Nov 15, 2019, 2:41 PM

#

Is there a manual switch on it?

#

Should say multi-rail or single rail

wraith nimbus Nov 15, 2019, 2:41 PM

#

i'll have a look

amber tide Nov 15, 2019, 2:42 PM

#

if you're using the corsair psu with rtx 2080 ti's then it needs to be in single rail

#

Maybe when you moved; it switched over

wraith nimbus Nov 15, 2019, 2:43 PM

#

idk where to find the switch

#

i'm awful with this kind of stuff

#

there are switches but they dont seem to be labeled

amber tide Nov 15, 2019, 2:46 PM

#

I'm trying to find images of it so I can try to see how to determine which switch is what

#

You don't happen to have the manual still?

wraith nimbus Nov 15, 2019, 2:46 PM

#

i didnt build the pc

#

so no

#

unfortunately

amber tide Nov 15, 2019, 2:49 PM

#

Alright give me a few

wraith nimbus Nov 15, 2019, 2:50 PM

#

okay

amber tide Nov 15, 2019, 2:51 PM

#

Is there an actual Corsair program installed on your computer for the psu?

#

I think the AX1000i might have the switch digitally

wraith nimbus Nov 15, 2019, 2:52 PM

#

i have icue but thats it

amber tide Nov 15, 2019, 2:54 PM

#

open it

wraith nimbus Nov 15, 2019, 2:54 PM

#

its open

amber tide Nov 15, 2019, 2:57 PM

#

Go through the configurations and see if anything mentions single rail/multi-rail configurations on there

#

If not then you may have to download Corsair Link to see if it'll allow you to switch there

wraith nimbus Nov 15, 2019, 2:59 PM

#

idk where to go for configurations

amber tide Nov 15, 2019, 2:59 PM

#

Start searching around; I don't have a Corsair psu.. The setup you have is overkill times 1000

#

All I know is that multiple people have determined that the corsair psu needs to be in single rail with an rtx 2080 ti

#

I'm trying to download the programs myself to see if I can assist more; but since I don't have your psu you might just have to start searching through it

wraith nimbus Nov 15, 2019, 3:03 PM

#

i have the software but cant find the power supply anywhere

amber tide Nov 15, 2019, 3:07 PM

#

Try downloading Corsair Link and see if you can find anything through there

#

https://www.corsair.com/us/en/downloads

wraith nimbus Nov 15, 2019, 3:15 PM

#

i have corsair link and it hasnt come up

amber tide Nov 15, 2019, 3:35 PM

#

Unfortunately that's as far as I can assist you with; I can only tell you that you would need to switch it to single rail in order to stop having the issues with the 2080 TI. I don't have a Corsair psu so I can't walk you through it; and there's no real guides online. Feel free to contact whoever you bought it off of to ask them how to switch it

restive breach Nov 15, 2019, 6:00 PM

#

@random spoke Thank you, i did it. lets hope that works 🙂

onyx cave Nov 16, 2019, 1:04 PM

#

Hello! Ive been in here before Asking for advice but, I need help Once more. Ingame sadly no Servers show up, Meaning i have to Join through the Steam Client, Through view -- Servers etc. Is there any way to Fix this? Im not sure whats causing the Problem tbh

scarlet chasm Nov 16, 2019, 5:09 PM

#

@onyx cave

Click Steam in the top left of your Steam library.
Go to Settings > In-Game > click the bottom dropdown box and change your max pings to 1000. Note: You may need to play around with the best setting for you. Some players have reported 500 works better for them.

IF that doesn't work, follow this:

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

honest river Nov 16, 2019, 6:47 PM

#

I tried playing the isle yesterday but the word "Your computer doesn´t meet the minimum system requirement" popped up and few to none servers are showing up. I tested my pc and I meet every single requirement. Anyone know how to fix?

pale pike Nov 16, 2019, 8:36 PM

#

Your solution was posted right above ya by Trevor

honest river Nov 16, 2019, 9:42 PM

#

already tried that

#

Servers show up but it's all the empty ones/ones with like 7 people.

pale pike Nov 16, 2019, 9:57 PM

#

Make sure every filter is not enabled

#

And try adding an exclusion for the isle in your antivirus / firewall @honest river

shadow matrix Nov 17, 2019, 4:31 AM

#

So uh my game wont turn on. Whenever I launch the game it turns black and shuts off. I updated my driver and it didnt work. I have not been able to play this game for 5 months and its so boring without this fantastic game.

#

dondiWTF

#

I mean I think I updated the driver. I dont really know how too. xD

scarlet chasm Nov 17, 2019, 5:05 AM

#

@shadow matrix
Follow the below steps and post your pc specs
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

sterile abyss Nov 18, 2019, 5:27 AM

#

so i have a question so i bought the isle a while ago i love the game but for some reason when i run the game it says i do not meet the requirements. My brother who built the computer says i have everything. im able to play the game for about 5 minutes before it crashes and a strange error comes up any tips. It runs ok. no lag no trouble loading up until it crashes it just goes poof

#

https://cdn.discordapp.com/attachments/278661719360798722/645813165082411027/unknown.png

scarlet chasm Nov 18, 2019, 5:33 AM

#

@sterile abyss follow the steps I posted above you just so we can see what you are working with.

sterile abyss Nov 18, 2019, 5:33 AM

#

ok what do i do i copied it do you want me to post it

scarlet chasm Nov 18, 2019, 5:33 AM

#

yeah just post it here, if it is too long then split into 2

sterile abyss Nov 18, 2019, 5:34 AM

#

Computer Information:
Manufacturer: MSI
Model: MS-7850
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Pentium(R) CPU G3258 @ 3.20GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 3200 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Unsupported
AVX: Unsupported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

#

Video Card:
Driver: NVIDIA GeForce GTX 750 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.3086
DirectX Driver Version: 26.21.14.3086
Driver Date: 5 22 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 750 Ti
VendorID: 0x10de
DeviceID: 0x1380
Revision: 0xa2
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.74" x 10.55" (21.50" diag)
47.6cm x 26.8cm (54.6cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 8140 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 952787 Mb
Largest Free Hard Disk Block: 435941 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

#

(There you go sir)

scarlet chasm Nov 18, 2019, 5:36 AM

#

@sterile abyss You actually are below the minimum requirements (cpu and gpu)

sterile abyss Nov 18, 2019, 5:36 AM

#

is that fixable

scarlet chasm Nov 18, 2019, 5:37 AM

#

By upgrading the gpu and cpu yeah.

sterile abyss Nov 18, 2019, 5:37 AM

#

ok idk how to do either of those im not good with computers

#

but uh

#

i think i can figure it out

scarlet chasm Nov 18, 2019, 5:38 AM

#

You have a dual core but a quad core is the minimum, and a gtx 960 vs your gtx 750

📎 unknown.png

sterile abyss Nov 18, 2019, 5:38 AM

#

ok how can i update those

#

should i just look it up

#

im not good with this kindof stuff ~w~

scarlet chasm Nov 18, 2019, 5:39 AM

#

Yeah, your brother should know if he built the computer, else you can DM me and I can help there as well 🙂

sterile abyss Nov 18, 2019, 5:39 AM

#

my brother went to bed but i badly wanna play the isle can you help me

pale pike Nov 18, 2019, 6:26 AM

#

you have to buy new pieces of hardware , replace the old stuff with better performing ones. Nothing can be done right now until you go out and buy it pepeThumbsUp

hushed oasis Nov 18, 2019, 8:26 PM

#

Hello! I've been playing the Isle on and off for a few years now and logged in most days last week. On Sunday, my in-game client stopped showing servers. I tried the steps listed above, including opening Command Prompt and doing ipconfig /flush dns and netsh winsock reset. Both ran successfully. I also went to Steam - In-Game and set in-game server browser max ping to 500 and then 1000. I then reinstalled the Isle, but to no avail. Someone showed me how to search for servers through Steam and I found the official servers today, but I get an error in Steam saying the server isn't responding.

Any ideas?

#

Reset my antivirus again and tried direct connect again. That worked. Whoops... How embarrassing.

hybrid sentinel Nov 18, 2019, 9:03 PM

#

i was just gonna ask how to fix, had that same problem

#

Didn't work for me, seriously cant find out how to fix it

grim raven Nov 18, 2019, 10:20 PM

#

Henlo.
Actually, a Quick question:
The game's screen freeze, very randomly, during the game, means that my computer is too weak for it?
When it doesn't freeze, i have around 30fps,the game is smooth, but then it just boom, freezes, making TI basically unplayable in hunting/defending.

hybrid sentinel Nov 18, 2019, 11:58 PM

#

I've been having this issue for about a week now. Every time I start the isle and try to find a server, it will either come up with no results (which is what i get the majority of the time), or a very small amount results listed. If I searched with no specific parameters the search would give around 10 results. I've tried so much to fix it but I can't find out how to, I've done flushdns winsock reset, I've had my max pings/min set to 1000 for 10 months and I've tested it at different rates as well, I've tried connecting through steam server, and the isle isn't blocked at all in my antivirus or anything either.

scarlet chasm Nov 19, 2019, 3:54 AM

#

Here are the official requirements:
https://media.discordapp.net/attachments/401485101046693888/645860277253832714/unknown.png

#

Your GPU will struggle a bit even on the lowest settings

#

There will probably be some, hard to say for sure, a gtx 730 is fairly old now

sour shore Nov 19, 2019, 4:12 AM

#

^ You will need at least a GTX 960. Your processor may struggle a little bit but other than that you should be fine.

pale pike Nov 19, 2019, 4:58 AM

#

@hybrid sentinel go into Steam > Settings > Downloads

Change the "Download Region" , by default it should at the nearest location for you but change it for the one below. It migt help , or not but hopefully it will PepeOk

#

@grim raven post your system specifications by following the method shown here :
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

tight hornet Nov 19, 2019, 6:53 AM

#

I just got a 9.8 GB update for the isle?

#

Anyone have this?

pale pike Nov 19, 2019, 7:20 AM

#

most likely something on your end , no updates were released.

grim raven Nov 19, 2019, 1:16 PM

#

@pale pike Actually, the system specifications aren't in english,so i guess i couls just say not via Steam but via simply the system?
Also sorry for the tag.

pale pike Nov 19, 2019, 8:03 PM

#

Language doesnt matter , the steam method will show us information which you cannot tell us

hybrid sentinel Nov 19, 2019, 9:00 PM

#

@pale pike Changing download region didnt help, dunno what to do

gaunt karma Nov 20, 2019, 2:29 AM

#

I have barely any servers at all and my friend has a bunch, is there a fix to this?
I have changed my ping and I have disabled my anti-virus. Nothing helps

idle quail Nov 20, 2019, 3:26 AM

#

Have you tried ticking off the boxes on the side

#

@gaunt karma

gaunt karma Nov 20, 2019, 3:45 AM

#

yes @idle quail

idle quail Nov 20, 2019, 3:47 AM

#

In that case.. Try this:

Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder.

#

@gaunt karma

#

You will have to redo all your skins and key binds etc after your do this

gaunt karma Nov 20, 2019, 4:30 AM

#

Thanks <3

whole citrus Nov 21, 2019, 1:36 PM

#

Hello, Problem i need help with..

#

trying to find official servers is just a joke. having official box ticked. sometimes shows "no results"

#

surely a simple way to find a server... anyone 🙂

scarlet chasm Nov 21, 2019, 2:05 PM

#

@whole citrus

Click Steam in the top left of your Steam library.
Go to Settings > In-Game > click the bottom dropdown box and change your max pings to 1000. Note: You may need to play around with the best setting for you. Some players have reported 500 works better for them.

IF that doesn't work, follow this:

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

pale pike Nov 22, 2019, 11:24 AM

#

@lyric mantle d3d lost device usually means that your GPU doesn't support directx 11 (which is needed to run the game) or that your GPU's driver are severely out of date

#

Follow this link to obtain your system specifications and copy paste the results here so we can have a look at which one is the issue PepeOk

https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

lyric mantle Nov 22, 2019, 8:11 PM

#

ty tho i found out all i needed to do. was turn my overclocking mode on and it works

split pier Nov 23, 2019, 3:07 AM

#

For approximately the last week to 2 weeks, my game has had a significantly harder time finding specific servers, where before it never had any issues. I've tried every ping option on Steam, verified my internet security (Webroot) has full exceptions added for the game, and that all filters are unchecked, but no luck. I try to search with just the Official button checked and I maybe get 1 server if anything at all. I have tried winsock reset and DNS flush as well multiple times and it doesn't seem to help. Just feeling really upset because I want to play with my friends and spend sometimes up to an hour trying to get the server they're on to load, only for them to have to log off due to their local time. Hoping to at least get some insight into why this suddenly changed and try to figure out a resolution

meager musk Nov 23, 2019, 3:59 AM

#

why cant i see all the server when im in the server list in the game?

#

like i use the thing to join with steam but it only work when the server is not full,cause if it is full and there is one slot that i can take,the thing need to start the game first so i lose the slot

amber tide Nov 23, 2019, 4:01 AM

#

Some program on your computer is blocking access to the game, that's why

#

Probably your antivirus/firewall blocking it

meager musk Nov 23, 2019, 4:02 AM

#

weird

idle quail Nov 23, 2019, 4:13 AM

#

@meager musk try this

#

Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder.

#

@split pier this might help you too.

meager musk Nov 23, 2019, 4:20 AM

#

okay

#

it worked thx

amber tide Nov 23, 2019, 4:22 AM

#

😉

#

No problem, glad you can play again

split pier Nov 23, 2019, 5:38 AM

#

@idle quail Tried it, it crashed my game once, then tried to load the servers and it still shows nothing when I only have Official checked

#

now I never see any servers with the Official box checked

scarlet chasm Nov 23, 2019, 5:55 AM

#

@split pier

Click Steam in the top left of your Steam library.
Go to Settings > In-Game > click the bottom dropdown box and change your max pings to 1000. Note: You may need to play around with the best setting for you. Some players have reported 500 works better for them.

IF that doesn't work, follow this:

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

split pier Nov 23, 2019, 5:55 AM

#

I tried that earlier and it made no difference, will try it again. As for the ping, I have tried with every setting and nothing changes

#

brb, restarting

#

no change, official servers don't show up

#

neither do servers when searching for specific names in-game

#

Steam isn't listing them either

scarlet chasm Nov 23, 2019, 6:16 AM

#

Sounds like you will have to reset your router and/or open specific ports in your firewall.

split pier Nov 23, 2019, 6:17 AM

#

I've reset the router and verified all the ports that I was using 2 weeks ago, but I'll check them again

#

are there others besides the normal ones I should have open?

scarlet chasm Nov 23, 2019, 6:18 AM

#

These are the ports to open: 7777, 7778 and 27015

split pier Nov 23, 2019, 6:28 AM

#

okay, deleted the originals and set them up again, pretty sure I didn't screw them up. Restarting Steam now to test it

#

still nothing

#

changed it to now list three separate port forwards instead of the 7777-7778 range

#

it's still not working, and I'm giving up for the night

#

going to uninstall/reinstall the game and then try more tomorrow

pale pike Nov 23, 2019, 7:22 AM

#

Are you running Steam and the game as administrator?

Have you tried changing your download region to the second nearest location to you? (In Steam>Settings>Downloads)

#

What kind of internet connection are you on? Wifi? Direct ethernet cable?

brazen dew Nov 23, 2019, 10:03 AM

#

just a few days ago, i could get into servers just fine. yesterday i got booted out of the game and back into the menu in the middle of a session. every time i try to enter a game, it says "host closed the connection" and "kicked from the server." i already tried reinstalling.

does anyone have any clue as to what's going on?

amber tide Nov 23, 2019, 10:04 AM

#

Type in CMD on your windows search through your computer.
2. Right click Command Prompt
3. Click Run as Admin. It'll open a black weird box
4. Type ipconfig /flushdns
5. Hit enter
6. Type netsh winsock reset
7. Hit enter
8. Reboot your computer
9. Open up The Isle

brazen dew Nov 23, 2019, 10:21 AM

#

hey, thanks for the help. the first command went through fine, but it says the second one needs to be done in admin mode.

#

📎 unknown.png

pale pike Nov 23, 2019, 12:05 PM

#

Open the command prompt in administrator by right clicking the icon > run as administrator

split pier Nov 23, 2019, 4:10 PM

#

@pale pike I'll give that a shot. Am on direct ethernet plug

split pier Nov 23, 2019, 5:07 PM

#

no luck with run as admin

split pier Nov 23, 2019, 6:07 PM

#

Think I am just up the creek with zero ability to fix it. The only thing I have not and will not try is fully disabling all security and allowing all network traffic

ebon granite Nov 23, 2019, 6:42 PM

#

any one else having server searching issues right now ?

round birch Nov 23, 2019, 6:45 PM

#

help when i host a server i cant use isle v3 map

brazen dew Nov 23, 2019, 6:56 PM

#

@pale pike @amber tide thanks, that worked for me! 🙇

scarlet chasm Nov 23, 2019, 6:59 PM

#

@round birch that is more for #server-hosting

round birch Nov 23, 2019, 7:01 PM

#

ok

amber tide Nov 23, 2019, 7:10 PM

#

sounds good 😛

hybrid sentinel Nov 24, 2019, 12:02 AM

#

im still stuck at the exact same problem as cloudhammer with absolutely no fix so far, but ill try and disable antivirus as well

honest river Nov 24, 2019, 12:03 AM

#

Do any of you know how to fix the steam subsystem failure ive already deleted steam and reinstalled tried the netsh winsock thing uninstalled the game verified the files and nothing allows it to change any suggestions?

#

even tried the no server fix and it didnt make a difference

hybrid sentinel Nov 24, 2019, 12:10 AM

#

alright well turning off my antivirus didnt do a thing

#

it was the same one too, webroot

thorn kestrel Nov 24, 2019, 3:28 AM

#

open every port listed here via your router control panels & software firewalls/security, all of them
https://support.steampowered.com/kb_article.php?ref=8571-GLVN-8711

Type in CMD on your windows search function
Right click Command Prompt
Click Run as Administrator, click yes to grant permission
in the black command prompt window after C:\WINDOWS\system32>
type: ipconfig /flushdns
press Enter
then type: netsh winsock reset
and press Enter
restart everything, actually turn it all off and back on again (computer, modem/router)

try the game again
if that doesn't work disable all your security software, uninstall any programs you have added since the issue began
since the isle has not been updated in months the issue is 100% on your end, and uninstalling/reinstalling the isle will likely do nothing but waste time
good luck, note down any error codes or messages that pop up and post them here if you are uncertain

Required Ports for Steam - Network/Connection Issues - Knowledge B...

Article "Required Ports for Steam"

honest river Nov 24, 2019, 5:10 AM

#

ill will try that if it doesnt work then ill get back to you

#

it still did not work

#

even reset my modem and nothing

#

and there wasnt anything installed after isle as soon as i got it and downloaded it, it started

#

https://gyazo.com/4578ddf78cf776639340f7336727def6

Gyazo

scarlet chasm Nov 24, 2019, 5:59 AM

#

It's possible you may have to reinstall Steam itself.

hybrid sentinel Nov 24, 2019, 6:50 AM

#

opening ports didnt do anything, nothing else worked either

static moat Nov 24, 2019, 12:39 PM

#

This isnt trouble or anything but how did i manage to have ingame sounds on while tabbed?

#

Don't know where else ask this.

#

And if/when someone can answer mind pingin me?

amber tide Nov 24, 2019, 2:04 PM

#

#server-hosting

honest river Nov 24, 2019, 7:08 PM

#

I can make Dedicated Server?
I want make film-etc. with friends in game
where can i find if ı can

amber tide Nov 24, 2019, 7:19 PM

#

#server-hosting

hybrid sentinel Nov 24, 2019, 8:01 PM

#

so is there any fix for this problem at all

honest river Nov 24, 2019, 8:48 PM

#

I'm not tech savvy enough to know if this can have anything to do with the game, but nothing to loose by asking. 🙂 I've been having some connection issues for days, but only with this game. My normal internet speed is around 22-23 Mbps, and I've played the game with this countless of times. But now, whenever the game is open - even just on a server list/the login screen - my connection is literally non-existent at 0.18 MBps. Can this have anything to do with the game?

honest river Nov 25, 2019, 6:47 AM

#

Hello, may I have a bit of assistance? From anyone. ;-;

#

📎 20191125_012900.jpg

amber tide Nov 25, 2019, 10:16 AM

#

That means your computer can’t run the game

honest river Nov 25, 2019, 2:57 PM

#

I thought so.. Need an additional graphics card?

scarlet chasm Nov 25, 2019, 4:57 PM

#

@honest river
Follow these instructions and post here. May need to split it into two messages:

https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

honest river Nov 25, 2019, 4:59 PM

#

I'll try, thank you.

#

Computer Information:
Manufacturer: Hewlett-Packard
Model: HP COMPAQ 8000 ELITE SMALL FORM FACTOR
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz
CPU Family: 0x6
CPU Model: 0x17
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 2993 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Unsupported
AES: Unsupported
AVX: Unsupported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

#

Video Card:
Driver: Intel(R) Q45/Q43 Express Chipset
DirectX Driver Name: igdumdx32.dll
Driver Version: 8.15.10.2413
DirectX Driver Version: 8.15.10.2413
Driver Date: 6 3 2011
OpenGL Version: 1.1
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) Q45/Q43 Express Chipset
VendorID: 0x8086
DeviceID: 0x2e12
Revision: 0x3
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.78" x 10.55" (21.54" diag)
47.7cm x 26.8cm (54.7cm diag)
Primary Bus Type Not Detected
Primary VRAM: -288 MB
Supported MSAA Modes Not Detected

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 8063 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 471673 Mb
Largest Free Hard Disk Block: 401802 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

#

Is that what you wanted?

#

@scarlet chasm ?

scarlet chasm Nov 25, 2019, 5:25 PM

#

Yeah your PC is definitely below the minimum requirements. At minimum you would need to upgrade your CPU and add a GPU from AMD or Nvidia.

honest river Nov 25, 2019, 5:26 PM

#

Can I do that from home? Or do I have to purchase something?

#

I'm not a very technical person..

scarlet chasm Nov 25, 2019, 5:27 PM

#

Yeah you would have to purchase new parts.

honest river Nov 25, 2019, 5:27 PM

#

Oh, alright. ;-;

round moat Nov 25, 2019, 5:42 PM

#

Here’s a basic run down on the components that go into a gaming rig. It’ll help expand your knowledge on what you need down the road, @honest river

#

https://www.wepc.com/how-to/build-a-gaming-pc/

WePC.com

Ben Johnson

How to Build a Gaming PC: The BEST Step by Step PC Guide of 2019

Learn how to build a PC with our step by step guide to building a gaming PC inc what tools you need and what PC components you need our guide has everything

honest river Nov 25, 2019, 5:44 PM

#

Ty.

solid sedge Nov 26, 2019, 10:45 AM

#

Me and a friend reinstalled after a while and no servers show up at all we've tried every single guide on it and it still doesnt work

#

I've checked the discussions tab and noticed many players are also experiencing similar issues

#

Is something wrong with the whole game or what

#

I doubt an issue this big and frustrating could all be down to client side problems and would just like any assistance at all in this extremely annoying time

#

I've also seen that people are getting responses from the devs about replay problems but not these server issues

solid sedge Nov 26, 2019, 1:46 PM

#

it seems very similar to @split pier 's issue

honest river Nov 26, 2019, 6:01 PM

#

I'm having trouble finding servers. Keep getting message 'no servers found' others are finding the server fine. How can I fix this?

brazen dune Nov 26, 2019, 6:01 PM

#

I’m having a problem where I can’t burrow? I’ve had this problem for awhile now

solid sedge Nov 26, 2019, 11:14 PM

#

@honest river im having the same issue no one seems to help tho

honest river Nov 26, 2019, 11:15 PM

#

I heard something about changing the ping but I don't see where to do that

solid sedge Nov 26, 2019, 11:15 PM

#

it didnt work for me at all

honest river Nov 26, 2019, 11:15 PM

#

I can't find two of my usual servers I play on

solid sedge Nov 26, 2019, 11:21 PM

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I cant find barely any servers on the browser

#

And in the steam server list it says all the servers are not responding

#

I've never had an issue like it before ever since I got the game like a few months after release

spring light Nov 27, 2019, 5:51 AM

#

good morning, I've been trying to play the game last night but every time I reach the screen where I choose my dino, my game crashes and I need to forcefuly shut it down

any idea where it might come from?

grave gust Nov 27, 2019, 6:22 PM

#

Goodevening lads, a while ago i played on this server yet now im not able to see it in the server roster

#

any idea`s/ tricks?

#

📎 unknown.png

gentle mist Nov 27, 2019, 6:34 PM

#

steam server browser?

hybrid sentinel Nov 27, 2019, 6:45 PM

#

@honest river @solid sedge i have the same exact problems too and im barely getting any help also, ive done everything i couldve to try and fix it but so far nothing has worked

grave gust Nov 27, 2019, 6:47 PM

#

ive fixed my issue by reducing max ping settingfs in steam to the lowest setting(250) @spring light @hybrid sentinel @solid sedge

honest river Nov 27, 2019, 6:49 PM

#

Try this:

Adjust your Steam In-Game server browser: Max pings / minutes.
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.

spring light Nov 27, 2019, 6:49 PM

#

thank you <33
turns out my pc was really low on storage and this is why my game was crashing

hybrid sentinel Nov 27, 2019, 6:49 PM

#

that doesnt work, i had that issue beginning of the year and fixed it but that wont work for this, i will try lowering it to that though and make sure

honest river Nov 27, 2019, 6:49 PM

#

I haven't been able to try this yet... OK, was worth a try

hybrid sentinel Nov 27, 2019, 6:54 PM

#

Setting to 250 ping didnt work

solid sedge Nov 27, 2019, 6:58 PM

#

yeah it doesnt work at all

#

i said i tried everything people said

#

i need something new

hybrid sentinel Nov 27, 2019, 7:00 PM

#

every time i say i have the problem i get the same exact answers also, i have no clue what has caused the issue but if theres no fix then ill wait for recode to see if its fixed

solid sedge Nov 27, 2019, 7:01 PM

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yep

#

its gay that the devs never respond to anything except minor issues

#

but thus is the life of an isle fan

hybrid sentinel Nov 27, 2019, 7:16 PM

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yes

#

like who has time for major bugs in games you know?

bright tartan Nov 27, 2019, 7:22 PM

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other then they are fixing the major bugs with the recode who knows

#

also if you are going to keep talking about this take it in #401464048610312195

fair tiger Nov 27, 2019, 9:16 PM

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there's probably hundreds of people that have the same problem but there is still no fix. very cool and epic

hybrid sentinel Nov 27, 2019, 9:30 PM

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yes

solid sedge Nov 27, 2019, 11:07 PM

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<@&505047238674874368> i would very much appreciate some help with this

pearl oxide Nov 27, 2019, 11:11 PM

#

I mean I'm cooking atm but I can try

#

What's the problem?

#

@solid sedge

fair tiger Nov 27, 2019, 11:12 PM

#

him and lots of other people are having problems seeing any servers in the game browser. we've tried switching the ping settings and connecting from the steam browser and nothing has worked. we don't know what's causing this either because a few months ago everything was working fine.

pearl oxide Nov 27, 2019, 11:19 PM

#

Hmm

#

Generally it's caused by internet security settings or general networking settings

#

You've already increased the max pings/minute in Steam?

#

That is usually the most common fix

#

A winsock reset may help too

fair tiger Nov 27, 2019, 11:22 PM

#

I've tried the reset as well. It still shows no servers and when it does it's only 1-3 empty servers

pearl oxide Nov 27, 2019, 11:22 PM

#

But it is pretty common currently for not every server to show up super consistently. I myself usually have to refresh at least once to see all the official servers

#

Upping the max pings/minute did the trick for me when I first had the problem, have you done that?

#

And of course double check to make sure you have added security exclusions for Steam as well as for The Isle in your anti-virus and firewall

fair tiger Nov 27, 2019, 11:25 PM

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Every setting i do it always shows up with nothing. I've even reinstalled the game.

📎 unknown.png

#

I also made sure to do that as well

pearl oxide Nov 27, 2019, 11:26 PM

#

I see you increased the max results in the search bar but did you change your ping settings in Steam too?

#

Not to ask repeatedly but I just want to fully understand the situation as best I can

fair tiger Nov 27, 2019, 11:26 PM

#

I've tried 250 ping to 5000

pearl oxide Nov 27, 2019, 11:28 PM

#

Have you tried flushing your DNS settings as well?

fair tiger Nov 27, 2019, 11:29 PM

#

Yeah, and it still didn't work

pearl oxide Nov 27, 2019, 11:32 PM

#

Hmm. I would still recommend doing another DNS flush and Winsock reset, then rebooting to see if it makes a difference. I can't think of what else would cause it unless it's security settings

#

I'll look into it more when I'm at my PC and ping you if I find anything of value

#

Do you have these issues with any other game? What other games do you play online?

fair tiger Nov 27, 2019, 11:35 PM

#

This is the first game I've had this issue with. I play a ton of multiplayer games, mainly fighting games and league, and I haven't had problems with lag or finding games or anything.

#

I'll try another dns flush and see if that works

pearl oxide Nov 27, 2019, 11:36 PM

#

Do the winsock reset too just to be thorough

fair tiger Nov 27, 2019, 11:42 PM

#

Just did it and it's showing no servers still

honest river Nov 27, 2019, 11:43 PM

#

Hi so I recently got a new laptop and when I download the isle it says this

📎 wow.PNG

#

my windows are also currently updating but I dont think that has to do with anything?

📎 upd.PNG

#

Im sorry if I look stupid, im not a tech expert ;-;

scarlet chasm Nov 27, 2019, 11:46 PM

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@pearl oxide possibly clearing the saved folder has been a fix for some people.

pearl oxide Nov 27, 2019, 11:46 PM

#

Really?

#

The one with the keybindings and graphics settings?

scarlet chasm Nov 27, 2019, 11:47 PM

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@honest river if you open an Explorer window and click “this computer” what does the C: drive list as free space?

#

Yup

#

No idea why

pearl oxide Nov 27, 2019, 11:47 PM

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That's the weirdest thing

#

Thanks Deathly

scarlet chasm Nov 27, 2019, 11:47 PM

#

Also reinstalling steam itself

#

Again no idea why lol

pearl oxide Nov 27, 2019, 11:48 PM

#

So weird

honest river Nov 27, 2019, 11:48 PM

#

@scarlet chasm

📎 bruh.PNG

fair tiger Nov 27, 2019, 11:49 PM

#

I cleared the saved folder and its showing servers now

#

Pog

scarlet chasm Nov 27, 2019, 11:49 PM

#

See... it’s so weird!

honest river Nov 27, 2019, 11:49 PM

#

also this is my laptop https://www.googleadservices.com/pagead/aclk?sa=L&ai=DChcSEwi_qeKvyovmAhUDtO0KHS82C28YABADGgJkZw&ohost=www.google.com&cid=CAESQOD25R7YW9kl4OOozV8PCFs1fr5RtIvMYWG2b8zgJDYh2nmCPFfpgpn2BBDvzaK9e8WSbUWifgjPTwJVXEAxlms&sig=AOD64_3eDh3wIY-UwleyxTcxKwBZVOofag&ctype=5&q=&ved=2ahUKEwi0l9uvyovmAhXFiFwKHZ55C8UQ9aACegQIDxA4&adurl=

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#

its not supposed to only have 118 gb...

scarlet chasm Nov 27, 2019, 11:50 PM

#

It’s probably 120gb but some is used for boot

pearl oxide Nov 27, 2019, 11:51 PM

#

Wait I think I remember why deleting the Saved folder fixes it

#

Because deleting the Saved folder clears out your Server Search bar

scarlet chasm Nov 27, 2019, 11:52 PM

#

Oh?

pearl oxide Nov 27, 2019, 11:52 PM

#

Sometimes people think it's blank when it's not

#

If there's a Space there...

honest river Nov 27, 2019, 11:52 PM

#

wait so my laptop only has 120gb disk space?

pearl oxide Nov 27, 2019, 11:53 PM

#

That laptop you linked has 2 drives installed

#

A 256GB SSD and a 2TB HDD

scarlet chasm Nov 27, 2019, 11:54 PM

#

And your screenshot is showing 2 drives: one 118gb and on 931gb

#

Either they are different then the link or something else is wrong

pearl oxide Nov 27, 2019, 11:59 PM

#

Yep that must be what it was @fair tiger

#

I betcha there was a space in your search bar for some reason or another

#

Now that I remember it there were 2 or 3 cases in the past where that happened to people I was helping

honest river Nov 28, 2019, 12:00 AM

#

ayyy

#

I fixed it

sour shore Nov 28, 2019, 12:38 AM

#

it's happened to me before, couldn't find servers and then realized there was a space in the search bar

boreal wolf Nov 28, 2019, 2:26 AM

#

so for the past 3 weeks i have struggled to find servers. I'm lucky to have 10 servers show up on my listing in game i tried to go through steams browser and it's showing me 70 to 80 servers in total with a constant server is not responding even though it is up and running fine. I've changed ping from 5000 all the way to 250, i did a dns flush, netsh socket reset, along with removing the isle saved folder and disabling my firewall and opening ports. is there anything else i can try? i'm not sure what else to do at this point

hybrid sentinel Nov 28, 2019, 2:29 AM

#

@pearl oxide i deleted the saved folder, restarted, and still wasnt fixed, dunno what to do. theres also no space in the search bar lol

fair tiger Nov 28, 2019, 4:10 AM

#

Yeah the saved folder being deleted helped me for a bit but now its back to showing barely anything

#

<@&505047238674874368> is there anything else that we could do to fix this?

solid sedge Nov 28, 2019, 2:54 PM

#

guys i dont have a saved folder

#

is that maybe a problem

hybrid sentinel Nov 28, 2019, 5:57 PM

#

did you look at the isle in your system files

#

in appdata

amber tide Nov 28, 2019, 6:43 PM

#

You have to have a saved folder

#

Make sure you follow the instructions to show hidden folders

fair tiger Nov 28, 2019, 8:47 PM

#

Just tried that again and it still doesn't work

fair tiger Nov 28, 2019, 10:07 PM

#

FeelsBadMan i just wanna play the game

fair tiger Nov 28, 2019, 11:11 PM

#

Is there going to be any solution anytime soon? <@&505047238674874368>

amber tide Nov 28, 2019, 11:12 PM

#

Maybe with the recode next year

split pier Nov 28, 2019, 11:59 PM

#

@pearl oxide I tried the Saved folder thing and it didn't fix it, just lost all my saved color presets xD

pearl oxide Nov 29, 2019, 12:12 AM

#

Yeah it will do that

#

I haven't found any other solutions aside from what's been suggested already unfortunately

outer aurora Nov 29, 2019, 1:13 AM

#

So I haven't been able to connect to any Isle server for a while now. I was hoping biding my time would resolve this weird issue, but no luck there.
Once I launch the Isle and try to join any server, I get the 'Host closed connection message'
I flush my dns and reset the winsocket, and make sure my steam server is set to the closest available one. This allows me to play for ~5 minutes before I loop back to the 'Host closed connection'
Hoping someone could help me out. Been itching to play for a while, and some friends just started getting back into it too.
@ me if you have a suggestion.

cosmic flame Nov 29, 2019, 4:56 AM

#

Heyo. Is there anyone online who can help me fix an issue? I just bought the game, but any time I try to join a server I get kicked. "kicked from server host closed connection"

It loads from 10% to 100% initially, I can see an aurora borealis for a few moments, and then I immediately go back into a loading screen which starts at 38%, jumps to 100%, followed by the error message.

#

I've Googled the problem, found 15 pages of people saying "i have the same problem" with no one offering any solutions, and the 'solutions' I have tried don't work.

My drivers are up to date, game files are verified, restarted Steam/PC, game is allowed through firewall, performed a network reset, and tried the Developer's solution found here: https://steamcommunity.com/app/376210/discussions/17/1743358239840537045/

No luck.

kicked from server :: The Isle Bugs/Troubleshooting

all I did was log in to the server I usually played on, and was instantly killed by someone and it kicked me off to the main menu, and when I tried to rejoin it said I was kicked, host closed connection, and I tried to join other servers and it is saying the same message, I d...

#

Anyone who can help feel free to PM me.

split pier Nov 29, 2019, 5:31 AM

#

@pearl oxide No worries. I just gave up on it, not worth the hassle with the recode coming down the pipe

hybrid sentinel Nov 29, 2019, 8:21 PM

#

yeah i’ll just see if recode fixes

cosmic flame Nov 29, 2019, 11:41 PM

#

Is there anyone who has a fix for the "kicked from server host closed connection" issue?

late pilot Nov 30, 2019, 12:36 AM

#

📎 2019-11-30_2.png

#

when i crashed

#

it took awhile for tihs to come up

#

and when i went back on my carno it was in a diffrent spot than i had crashed at

pale pike Nov 30, 2019, 12:41 AM

#

Does it happen often or was this a one time thing?

late pilot Nov 30, 2019, 12:41 AM

#

often

pale pike Nov 30, 2019, 12:42 AM

#

https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

#

Follow this and copy paste the result here

#

Might have to break it down into 2-3 messages

late pilot Nov 30, 2019, 12:43 AM

#

Computer Information:
Manufacturer: MSI
Model: MS-7851
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 3500 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 770
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.4120
DirectX Driver Version: 26.21.14.4120
Driver Date: 11 6 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 770
VendorID: 0x10de
DeviceID: 0x1184
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080

pale pike Nov 30, 2019, 12:43 AM

#

Your gpu is the issue

#

It's getting quite old , changing just that would probably fix it entirely

late pilot Nov 30, 2019, 12:44 AM

#

ok

pale pike Nov 30, 2019, 12:45 AM

#

In the meantime , try playing on a resolution closer to 13yy x 7xx

#

Should put less stress on your gpu

late pilot Nov 30, 2019, 12:45 AM

#

ive had other crashes tbh

pale pike Nov 30, 2019, 12:47 AM

#

Yeah but given your system speciffication , that is the only piece of hardware that would cause issues

late pilot Nov 30, 2019, 12:47 AM

#

ok

#

but why do u think it teleports me back in time? and only this crash does it

pale pike Nov 30, 2019, 12:47 AM

#

Though if you can screenshot other error messages ,feel free to post it here or dm me

#

That has to do with your client not synching with the server upon the crash , thus bringing you at a older place in time.

#

Nothing we can do about that beside fixing your crashing

split pier Nov 30, 2019, 5:32 AM

#

I've been having UE4 Fatal Error (no other text given) crashes lately, my graphics care is a GTX 1080 8GB card

random badger Nov 30, 2019, 5:34 AM

#

Same. 800+ hrs into playing the game and now I've been cucked by this error all day long lol

split pier Nov 30, 2019, 5:36 AM

#

yeah, mine started yesterday and has been fairly consistent. I did have a good stretch this morning where it was fine

split pier Nov 30, 2019, 5:57 AM

#

any ideas would be appreciated, as it's hard to troubleshoot an error with no error message lol

pale pike Nov 30, 2019, 6:25 AM

#

https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

#

Post your system specifications here

#

Though you can both try deleting your saved folder

Reset Controls/Controls not working properly | Method Two
Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder.

split pier Nov 30, 2019, 6:36 AM

#

@pale pike
Computer Information:
Manufacturer: Gigabyte Technology Co., Ltd.
Model: X470 AORUS ULTRA GAMING
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 7 2700X Eight-Core Processor
CPU Family: 0x17
CPU Model: 0x8
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 3700 Mhz
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 1080
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.4141
DirectX Driver Version: 26.21.14.4141
Driver Date: 11 20 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1080
VendorID: 0x10de
DeviceID: 0x1b80
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
Primary Display Size: 23.62" x 12.99" (26.93" diag)
60.0cm x 33.0cm (68.4cm diag)
Sound card:
Audio device: Headphones (2- High Definition
Memory:
RAM: 32695 Mb
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 16683971 Mb
Largest Free Hard Disk Block: 5315381 Mb
OS Install Date: Dec 31 1969
Game Controller: XInput Controller #1 detected
VR Headset: None detected

#

okay, deleted the Saved Folder

#

same issue

#

also game UE4 crashed while trying to refresh hunt for my usual server

pale pike Nov 30, 2019, 6:42 AM

#

Nothing wrong with your system specifications so the issue comes from the game itself I think , try to verify your game integrity and ultimately uninstalling the game (while making sure to also delete the saved folder again) and download it again.

split pier Nov 30, 2019, 6:43 AM

#

Can try that again, though the previous times didn't really work either :/

pale pike Nov 30, 2019, 6:44 AM

#

Does the ryzen7 2700x have an integrated video card?

split pier Nov 30, 2019, 6:44 AM

#

just checked, it does not

pale pike Nov 30, 2019, 6:49 AM

#

Any windows update to do? , is the game added into your anti virus/firewall ? Running it as administrator ?

split pier Nov 30, 2019, 6:51 AM

#

yup to all

#

I'll double check with windows

#

even running Steam Beta for the more updated version

#

there are some updates for Windows, would the .NET framework updates help you think?

#

nevermind, they didn't help

pale pike Nov 30, 2019, 7:12 AM

#

Beside reinstalling idk what else peepoShrug

split pier Nov 30, 2019, 7:12 AM

#

yeah, it's been a massively disappointing time :(

#

though at least have been getting some great attempted assisstance from the team here

split pier Nov 30, 2019, 7:41 AM

#

just wish there was a way to repair the UE4 in the back end since that's what is screwing up. Or at least a way to find out what Fatal Error is causing the crashes

pale pike Nov 30, 2019, 8:01 AM

#

I mean you could delete just the ..../engine/content/ in your steam folder and then verify integrity ,it should download just the engine again

#

I mean inside the isle's folder located in your steam folder*

split pier Nov 30, 2019, 7:03 PM

#

will have to give that a go as soon as I find it

#

@pale pike I checked and don't see an /engine/content folder but I do see /engine inside The Isle's folder. Subfolders are Binaries, Config, Extras

gritty swallow Nov 30, 2019, 7:29 PM

#

Hello, I've got a stupid question here but I'm a bit confused... I read through some of the Steam discussions for using other OS to play the game, and it looks like Mac is not being supported anymore. However, I've been told that if it is run on low graphics it works okay on Mac. Is this true? Is there any way that it would be possible to play the game on a Mac without using a Windows emulator?

main canopy Nov 30, 2019, 10:04 PM

#

I've got Gigabit ethernet running with Gigabit internet, but my ping seems to be outrageous when playing the Isle.

I'm based in Utah, but my ping seems to hover around 300-400 MS when playing official US 1.

Do we have a port open list to assist with latency issues? Or any other recommendations?

pale pike Nov 30, 2019, 10:36 PM

#

@split pier erghh I was at my workplace so I said it outof memory ,let me take a look and ill come back to you peepoHappy5

#

@gritty swallow the game doesn't support macOS , it may work on low graphics for now but nothing says it wont stop working after a few days

split pier Nov 30, 2019, 10:39 PM

#

no worries @pale pike I figured you'd get back to me when able

pale pike Nov 30, 2019, 10:56 PM

#

upon looking , it should be the ''Paks'' folder located in Steam\steamapps\common\The Isle\TheIsle\Content @split pier ,
move it somewhere else and then veirify the game integrity through steam and it should download it back

midnight venture Nov 30, 2019, 11:41 PM

#

Okay so according to google internet speed test, I have really good internet. And I can load google quickly and I have no internet problems there. But, whenever I try and load into multiplayer games such as primal carnage, the isle, no servers are popping up, I constantly have to refresh in order to get at least 2 servers to pop up. Sometimes it just says ''no servers found''. If I have good internet, I dont know what oculd be the cause of my issue. Im not very techy, so if anyone knows what could be going on pleasee let me know. ❤️ (Sry for the repost i thought i fixed it but i didnt).

pale pike Dec 1, 2019, 12:12 AM

#

what are the step you tried so far to fix it ? @midnight venture

midnight venture Dec 1, 2019, 12:20 AM

#

Restarting the computer
Reinstalling both games (primal carnage extinction and the isle)
Turning off firewall
Running steam as an admin
Changing my internet

And now im here xD @pale pike

#

This issue happened suddenly, and has been going on for about 2-3 weeks

#

For primal carnage extinction, it first started with me not being able to play at all, after reinstalling both games now i can refresh the page a couple of times until a server pops up. Same with the isle. And im not sure what is causing it

pale pike Dec 1, 2019, 12:52 AM

#

if you haven't tried these then I would suggest doing so @midnight venture

If servers are not showing up:

Click Steam in the top left of your Steam library.
Go to Settings > In-Game > click the bottom dropdown box and change your max pings to 1000. Note: You may need to play around with the best setting for you. Some players have reported 500 works better for them.

IF that doesn't work, follow this:

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle

midnight venture Dec 1, 2019, 12:57 AM

#

Hmm okay ill try it!

#

@pale pike Once I have changed the steam ping, do i reboot my computer

#

or the isle

#

or anything

pale pike Dec 1, 2019, 12:59 AM

#

relaunch the isle if you were in game

midnight venture Dec 1, 2019, 12:59 AM

#

Okay

gritty swallow Dec 1, 2019, 1:00 AM

#

@pale pike Alrighty, thank you

midnight venture Dec 1, 2019, 1:20 AM

#

@pale pike Tried both things, didn't work. But I think i noticed a slight change in how fast the servers pop up when i refresh

pale pike Dec 1, 2019, 1:35 AM

#

unfortunately I can't give a definitive fix for this issue sadpepecry

midnight venture Dec 1, 2019, 1:36 AM

#

Its okay M3

#

❤️

#

You helped quite a bit!

scarlet chasm Dec 1, 2019, 1:36 AM

#

You could attempt to reset your router too

midnight venture Dec 1, 2019, 1:40 AM

#

Idek how to do that xD

#

told ya im not techy

pale pike Dec 1, 2019, 3:17 AM

#

Unplug it wait a minute and plug it back it will reset it

midnight venture Dec 1, 2019, 4:47 AM

#

okay

fair tiger Dec 1, 2019, 5:48 AM

#

I've fixed my issue. If you have any sort of virus protection, turn it off before opening the game and then you can join a server. After that you can turn it back on

pale pike Dec 1, 2019, 6:07 AM

#

Or add the game into your anti virus exclusion list , does the same !

split pier Dec 1, 2019, 3:54 PM

#

I added the Isle to mine, didn't seem to help

#

Think my game is cursed xD

midnight venture Dec 1, 2019, 4:36 PM

#

@boreal wolf I HAVE BEEN HAVING THE SAME ISSUE. Have you found any solution??

rare yarrow Dec 1, 2019, 7:33 PM

#

firewall

#

first time i started the game my PC asked me do i want to give firewall permissions

#

i said yes

grizzled cairn Dec 1, 2019, 10:44 PM

#

Anyone know how to fix this?

📎 Capture.JPG

scarlet chasm Dec 1, 2019, 10:49 PM

#

That’s usually when your graphics card doesn’t support DX11.

#

Please follow this and post it here:

https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

grizzled cairn Dec 1, 2019, 10:56 PM

#

you need everything or just a specific part?

#

Computer Information:
Manufacturer: Dell Inc.
Model: Precision T3600
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Xeon(R) CPU E5-1660 0 @ 3.30GHz
CPU Family: 0x6
CPU Model: 0x2d
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 3292 Mhz
12 logical processors
6 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

#

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTS 250
DirectX Driver Name: nvd3dum.dll
Driver Version: 21.21.13.4201
DirectX Driver Version: 21.21.13.4201
Driver Date: 11 14 2016
OpenGL Version: 3.3
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTS 250
VendorID: 0x10de
DeviceID: 0x615
Revision: 0xa2
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.08" x 11.30" (23.03" diag)
51.0cm x 28.7cm (58.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (2- High Definition Au

Memory:
RAM: 12245 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 243581 Mb
Largest Free Hard Disk Block: 39136 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

#

I will be getting a new graphics card for Christmas, so if the card is the problem then I can just wait for christmas eve.

scarlet chasm Dec 1, 2019, 11:07 PM

#

@grizzled cairn update your nvidia drivers since it looks like they are out of date since 2016

pale pike Dec 1, 2019, 11:15 PM

#

They stopped pushing driver update for the gts 250 in 2016

#

The whole computer is way below the minimum requirements

#

Wait scratch that , the cpu is okay

#

Just change your graphic cards to a newer model

grizzled cairn Dec 1, 2019, 11:21 PM

#

So, just the graphics card?

pale pike Dec 1, 2019, 11:21 PM

#

Yup

grizzled cairn Dec 1, 2019, 11:22 PM

#

alright, shouldn't be too bad on my wallet/

pale pike Dec 1, 2019, 11:22 PM

#

Minimum requirements for the game is a gtx 960

grizzled cairn Dec 1, 2019, 11:22 PM

#

any NIVIDIA cards work?

#

wait.

#

Lmao I'm stupid nvm.

pale pike Dec 1, 2019, 11:23 PM

#

I mean as long as the gpu support dx11 the game will launch but anything weaker than a 960 and you may start suffering from perfomance issues

grizzled cairn Dec 1, 2019, 11:27 PM

#

Alright, thank you for your help.

sour shore Dec 2, 2019, 12:13 AM

#

I would recommend a GTX 1060, runs the game at epic settings perfectly fine

scarlet chasm Dec 2, 2019, 12:39 AM

#

Oh my bad I didn’t know 😛 yeah what they said

hybrid sentinel Dec 2, 2019, 1:09 AM

#

oh i could only run epic avg 20 fps with 1060

sour shore Dec 2, 2019, 2:15 AM

#

that's.. weird

#

I get about 75 FPS

#

and it also depends on your CPU

iron crystal Dec 2, 2019, 3:37 AM

#

any devs that are free right now?

scarlet chasm Dec 2, 2019, 6:35 AM

#

What ya need a dev for?

green wing Dec 3, 2019, 1:27 AM

#

halp

#

new guy never ran the game before

#

📎 Isle_Fatal_Error_Crash.png

#

technically I did see the little warning on the main menu about not meeting minimum specs, but when I went into the menus it was all defaulted to epic, so I figures if I bump it down a bit laptop should handle it

#

📎 laptop_specs.png

scarlet chasm Dec 3, 2019, 1:55 AM

#

@green wing
Follow this and post that in here:
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

#

It looks like you are below the minimums already and I am guessing your GPU is also way below but this will tell us.

green wing Dec 3, 2019, 2:23 AM

#

Computer Information:
Manufacturer: Acer
Model: Aspire E5-576
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i3-8130U CPU @ 2.20GHz
CPU Family: 0x6
CPU Model: 0x8e
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 2208 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

#

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) UHD Graphics 620
DirectX Driver Name: igdumdim32.dll
Driver Version: 24.20.100.6286
DirectX Driver Version: 24.20.100.6286
Driver Date: 8 15 2018
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) UHD Graphics 620
VendorID: 0x8086
DeviceID: 0x5917
Revision: 0x7
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.60" (15.51" diag)
34.4cm x 19.3cm (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x 16x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 6021 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 952727 Mb
Largest Free Hard Disk Block: 583669 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

#

i assume its a gpu issue since A Hat in Time also was like "you should go to yout Nvidia or AMD menu and change from dedicated gpu to intigrated"

scarlet chasm Dec 3, 2019, 2:50 AM

#

Yeah you are just on integrated graphics which are really bad at games like this

midnight venture Dec 3, 2019, 3:09 AM

#

Okay so according to google internet speed test, I have really good internet. And I can load google quickly and I have no internet problems there. But, whenever I try and load into multiplayer games such as primal carnage, the isle, no servers are popping up, I constantly have to refresh in order to get at least 2 servers to pop up. Sometimes it just says ''no servers found''. If I have good internet, I dont know what oculd be the cause of my issue. if anyone knows what could be going on pleasee let me know.
things i have tried already:
Turning off firewall
Reinstalling those specific games
Reinstalling steam all together
Changing my internet
Running steam as an Admin
Restarting my computer (ofc)
Changing my max ping to 1000

On to my main point So I'm trying EVERYTHING to fix this issue, and Im out here looking on the internet and someone told me to type this command: netsh winsock reset

is it safe?

sour shore Dec 3, 2019, 3:15 AM

#

it is perfectly safe

#

But make sure you do it in the CMD program

green wing Dec 3, 2019, 3:23 AM

#

since I know jack all about computers, I suppose that means I dont have an alternative gpu to swap to?

#

has built exactly 1 computer in his life and hated it if that explains lck of knowledge

pale pike Dec 3, 2019, 3:27 AM

#

you don't have a GPU at all , you're on your CPU's integrated video chip

green wing Dec 3, 2019, 3:33 AM

#

ahh, double cool

#

wonders if this is the kinda laptop you can slap parts into or not

pale pike Dec 3, 2019, 3:38 AM

#

it is doable but not recommended with your laptop model

scarlet chasm Dec 3, 2019, 4:35 AM

#

and no laptops generally don't support upgrades like a PC :/

honest river Dec 3, 2019, 6:45 AM

#

Hey so for the last few days ive been getting thishttps://media.discordapp.net/attachments/575945166222000128/650564791043358722/20191201181113_1.jpg?width=960&height=402
Any ideas on how to fix it? ive tried uninstalling and reinstalling both steam and the isle.

#

Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 7 3700X 8-Core Processor
CPU Family: 0x17
CPU Model: 0x71
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3600 Mhz
16 logical processors
8 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce RTX 2080 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.4141
DirectX Driver Version: 26.21.14.4141
Driver Date: 11 20 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce RTX 2080 Ti
VendorID: 0x10de
DeviceID: 0x1e07
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 3440 x 1440
Desktop Resolution: 5360 x 1440
Primary Display Size: 31.30" x 13.15" (33.94" diag)
79.5cm x 33.4cm (86.2cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 11263 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Headphones (Razer Nari - Game)
Memory:
RAM: 32673 Mb
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1679738 Mb
Largest Free Hard Disk Block: 951897 Mb
OS Install Date: Jan 01 1970

wooden iron Dec 3, 2019, 6:09 PM

#

I have tried every amount of Max pings but I cannot find ANY servers. It was working the other day and I'm an admin on a server and need to be able to play. If anyone knows what's going on pls help.

light pike Dec 3, 2019, 7:35 PM

#

So for people having connection problems, i have found that going to steam and clicking settings/in-game, change in-game server browser to 1000 should fix some issues. Hope this helps.

pale pike Dec 3, 2019, 7:37 PM

#

Open an Administrator level command prompt

Type in CMD on your windows search through your computer.
Right click Command Prompt
Click Run as Admin. It'll open a black weird box
Type ipconfig /flushdns
Hit enter
Type netsh winsock reset
Hit enter
Reboot your computer
Open up The Isle
@honest river

sour shore Dec 3, 2019, 8:38 PM

#

Alright, so to find what your GPU is you will need to type in 'device manager' into your windows search bar
@ancient leaf

ancient leaf Dec 3, 2019, 8:39 PM

#

Will do

#

Tbh I will still probably get a new PC since the current one is a bit physically broken

sour shore Dec 3, 2019, 8:41 PM

#

Once you have the Device Manager box open, you will need to look for this:
Just look for the drop down menu 'display adapters' and click the little arrow, I just pulled up mine for a quick example

📎 GPU.png

ancient leaf Dec 3, 2019, 8:44 PM

#

Sry if it takes a while it's updating

#

You can go back to discussions until I get it on if you like

#

It's showing me everything except GPU for some reason

steady kettle Dec 3, 2019, 8:49 PM

#

try to start the program "dxdiag" on windows search bar

#

it will show what's your graphic card on "display 1" or something like that

pale pike Dec 3, 2019, 8:50 PM

#

https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba

Gyazo

▶ Play video

#

This is better to see your specifications

ancient leaf Dec 3, 2019, 8:50 PM

#

Ah ok thanks

steady kettle Dec 3, 2019, 8:54 PM

#

You don't have any graphic card

#

you're using your processor

#

So if you can't run the game, don't search further away lol

#

that's the problem

pale pike Dec 3, 2019, 8:55 PM

#

Your cpu is also below the minimum requirements

ancient leaf Dec 3, 2019, 8:55 PM

#

Hopefully I can either fix this or just buy a new pc either this or next month

steady kettle Dec 3, 2019, 8:56 PM

#

the processor doesn't look that bad

pale pike Dec 3, 2019, 8:56 PM

#

Its a dual core

#

Minimum is quad

ancient leaf Dec 3, 2019, 8:56 PM

#

Ima check the game's requirements

steady kettle Dec 3, 2019, 8:57 PM

#

Well it's a laptop anyway, tbh it's not advised for gaming

#

If you want to game in "good" condition with a laptop, you need one who cost at least 1500 if not more

ancient leaf Dec 3, 2019, 8:57 PM

#

true

#

yeah Ima just buy a good desktop and stop playing games on this

#

thx for the help though really appreciate it

steady kettle Dec 3, 2019, 8:59 PM

#

If you buy an actual computor, I would advise you to not buy one from a store or one fully made on internet

#

the best would be to use a website where you can chose your components and ask for them to build it if possible

ancient leaf Dec 3, 2019, 9:00 PM

#

This sounds stupid but you can actually ask them to make one for you? lol

steady kettle Dec 3, 2019, 9:00 PM

#

Yeah for some websites you have an option +30 or +50 euros average I'd say

#

to build it

ancient leaf Dec 3, 2019, 9:00 PM

#

So should I just copy + paste the isle's system requirements and send it?

steady kettle Dec 3, 2019, 9:00 PM

#

it have to be a website specialised in pc gaming tho, you can't do that on amazon for exemple

#

Nah

#

First you should establish a budget, then ask some ppls who know this kind of stuff, on forums or even here

#

they will tell you what components you should take

#

then you do your order

ancient leaf Dec 3, 2019, 9:02 PM

#

ah ok

steady kettle Dec 3, 2019, 9:02 PM

#

Well it's if you want to save money

#

You could still buy a built computer on some websites but they're actually scam unless you have a lot of money tbh

ancient leaf Dec 3, 2019, 9:04 PM

#

I'm gonna go further educate myself for this stuff lol

#

thanks for the help bro

honest river Dec 3, 2019, 10:13 PM

#

@pale pike tried that, still get the same thing

scarlet chasm Dec 4, 2019, 12:06 AM

#

@ancient leaf I DMed you 🙂

narrow plover Dec 4, 2019, 12:27 AM

#

I just logged into a server but then I was kicked and got the message 'Host closed the connection'. I went and restarted the game but now only 2 server options appear. I used to be able to log in several servers but now I can't D:
Can anyone give me a hand?

#

Nvm

#

I fixed it somehow

narrow plover Dec 4, 2019, 12:47 AM

#

Nvm it happened again

midnight venture Dec 4, 2019, 2:16 AM

#

@narrow plover this seems to be happening to everyone 😦

#

Including me ^^^^

#

You could try doing these things; however it didnt work for me. But you might be having a different issue:
Turning off firewall
Reinstalling those specific games
Reinstalling steam all together
Changing internet
Running steam as an Admin
Restarting computer
Changing max ping to 1000

narrow plover Dec 4, 2019, 2:40 AM

#

Thanks! Will dk

#

Right now I'm just playing on the server that's available to me

#

But I'll try them later and let you know if I find any other solution

#

It's probably a steam update gone wrong

midnight venture Dec 4, 2019, 2:48 AM

#

but if it was a steam update gone wrong, why isnt EVERYONE being affected

narrow plover Dec 4, 2019, 2:53 AM

#

It depends on a lot of factors, like your internet connections for example

#

Happened to me a while back

#

But it was another problem entirely, steam eventually fixed it

midnight venture Dec 4, 2019, 2:56 AM

#

I have really fast internet

narrow plover Dec 4, 2019, 2:56 AM

#

Same

midnight venture Dec 4, 2019, 2:57 AM

#

Let me know if any of the solutions worked for you tho

narrow plover Dec 4, 2019, 2:57 AM

#

Yeah it came back for me

#

It's normal again, I didn't do anything

#

Oof

#

Last time I believe I reinstalled the game and the problem was fixed

#

Did you try that?

midnight venture Dec 4, 2019, 3:26 AM

#

I reinstalled the game 2 times lOl

#

welp im happy for you xD

narrow plover Dec 4, 2019, 3:56 AM

#

Aw man :(

#

Feels bad cuz I know the struggle >.>