#🔧-legacy-troubleshooting-🔧
1 messages · Page 24 of 1
it says 0.1.51.8
Now I can play again, thanks for telling me to check that
Which server have you been trying to connect to? Is it running 0.1.51.9?
Anytime Dino, glad to help
The server is gone now. That’s weird
I actually didn’t check beforehand though if it was on the .9 version. Chances are that’s what the issue was.
Yeah. Anything running .9 is running the Dev Branch version of the game
Yea that makes sense to me. Ok thanks
I posted a thread about this kind of thing earlier on the Steam forums, if you want to switch over to .9 it also explains how
I've had to explain this super often the past few days, so do me a favor and just read that if you need to know more, lol
Alright, if you figure out that's not the problem just let me know
But I'm preeeeettttty sure that's what we're looking at my guy
Yeah me too
@pale pike 10/10 Mod!
I posted and pinned that thread
I just scrolled up and saw that XD I forgot y'all had this chat, thats why I said something in bug place
Just messin'
10/10 MODS #needaraise
If that fixed your issue then that's good
Gotta download the 5.1GB again XD
Hey it downloaded and I went to launch and it said "missing ex."
Missing .exe?
That sounds like it didn't get downloaded correctly or was possibly deleted by your security software (if it mistook the file for a virus).
If you browse your local files for the game you can verify whether TheIsle.exe is there or not.
I uninstalled and reinstalled...still got the same message..
Okay, Im not good with these things at all im so sorry!! 
But my friend just got the Isle today and it wont let her play it??? she sent me a screenshot
https://cdn.discordapp.com/attachments/511659406597816323/534261963610521601/unknown.png
It shows the red words on the bottom and that has never happened to me before... what does she need to fix this? D:
her system specs probably don't meet the game's requirements
what happens when she tries to get onto a server
I guess it wont let her get into it at all when she clicks play, Im so confused
OMG.....
She hasnt even tried clicking play yet.... 
Ill let u know what happens when she tries to get onto a server!
@delicate canyon You have to verify the game files integrity .
To do so go in your Steam library . Right click The Isle > Properties.
Click on the ''local files'' tab and select ''Verify integrity of game files''
I have done that it said nothing was wrong and still didn't work
Hi there
what is that ?
Fatal error: [File:Unknown] [Line: 1418]
No outstanding IO, no nodes in the queue, yet we still have 'PackagesWithNodes' in the graph.
0x00007ffcab98a388 KERNELBASE.dll!UnknownFunction []
0x00007ff7da43e269 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff7da474c59 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff7da3fdbac TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff7da3c8a2d TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff7da4adb15 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff7da4a8a78 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff7da4491ab TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff7da44668c TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ffcae7f3034 KERNEL32.DLL!UnknownFunction []
0x00007ffcaeec3691 ntdll.dll!UnknownFunction []
Crash in runnable thread FAsyncLoadingThread
@delicate canyon then I'd suggest adding steam in your anti virus exclusion list, then uninstall the isle through steam. Once the uninstall is done, type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle and delete it.
Install the game again and once done add the isle executable to the exclusion list also.
@rustic niche I've had this a few times too. Restarting the game works for me though.
Happened once or twice a day, even when playing all day.
Nasty bug though, for sure
Is there any official information from ACTUAL devs and not moderators on the server crashes?)
or they prefer to remain totaly silent about hte facts of numerous server crashes after the last patch)?
My computer says it doesn’t meet the reqs but runs absolutely fine on Epic settings so
can anybody help me? I've been having problems with the isle all morning.
what problems
The problem started after I switched back from the Develpoment branch this morning. Anytime I join a server It kicks me with the message "host closed the connection" I've tird this with 5 different servers and I got kicked from each one.
I tried verifying the game files to see if the problem was there and It didnt fix it.
I tired Re-installing the game and the problem still peristed.
I check My firewall settings to see if anything changed but nothing.
I did notice anytime i interacted with the isle in any way through steam though steam would but out and almost crash. I went to clear the download cache to see if that hlped with re-installing a second time and it said that my client was not functioning properly, so it re-installed steam.
Im re-installing the game again to see if that fixes it but if anybody can give me a hand it would be greatly appreciated.
Try restarting your pc, and shut your internet off/on
ill try that when the games done installing
and get back to you with my resuts. thanks
Hey just to check in the game works now!. Thank you for your advice 😄
when I tried to open up the isle, I keep getting a fatal error that just blocks me right outta it.
help
No matter what server i try to go on it says my game is out of date and needs to be updated but idont have any missed updates
@lyric atlas you're most likely trying to join a server on the dev branch. To get on the dev branch, go into your Steam library, Right click The Isle > Properties. Now go in the BETA tab and on the dropdown menu select "development branch", close the window and let your game upgrade!
@stoic palm dm me your spec following this method
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba
oof okay
I swear, if its outdated again, I'm gonna scream cus I just got a new computer
Fatal error!
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x5ecb53c0
0x00007ffb5ecb53c0 UnknownFunction []
0x00007ff75200a1a4 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff750ce04a7 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff750cdf38d TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff751112cd1 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff75049a179 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff750495afc TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff750495d8a TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff75049e4e9 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff752116a4a TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ffb748b3034 KERNEL32.DLL!UnknownFunction []
0x00007ffb76953691 ntdll.dll!UnknownFunction []
Computer Information:
Manufacturer: HP
Model: HP Laptop 15-db0xxx
Form Factor: Laptop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx
CPU Family: 0x17
CPU Model: 0x11
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 1996 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: AMD Radeon(TM) Vega 8 Graphics
DirectX Driver Name: aticfx32.dll
Driver Version: 24.20.12050.0
DirectX Driver Version: 23.20.826.2304
Driver Date: 10 16 2018
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: AMD Radeon(TM) Vega 8 Graphics
VendorID: 0x1002
DeviceID: 0x15dd
Revision: 0xc4
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 13.54" x 7.64" (15.51" diag)
34.4cm x 19.4cm (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 256 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speaker/Headphone (Realtek High
Memory:
RAM: 7843 Mb
Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 952605 Mb
Largest Free Hard Disk Block: 830975 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected
what's up with it?
Ahh I see you only have an integrated video card, which the game doesn't support, you would need a standalone GPU
I already have it downloaded
@lyric atlas also, using the "hide outdated" filter should show you only servers on your version, try that.
then maybe you are trying to join a server not on the dev branch. Compare your gsme version to the servers
Ok hold on
Ill get both pics
Its the same
Should i just keep hide outdated checked?
yeah
Ok thank you very much
Hello, looking for some help. I downloaded The Isle today, and I keep getting "No servers found." I unchecked all of the filters, is there something I'm missing?
I also do have a new mac, I saw that there was an issue but would that not allow me to play?
you're running the game on the new Mac or on a PC?
Mac support has been down for a while
The new mac. Do I just have to wait for it to be able to play on Mac?
yep 😕
Ah bummer. I don't have the pc anymore.
I've heard that there are ways you should be able to use Bootcamp I think it's called to simulate windows and play the game from there, but I've not looked into that as extinsively as some others around here
there are solutions to the "No Server Found" bug in the pinned messages of this channel, too
^ Might could work even if you're on a mac
Yeah sorry, I've been reading a lot of them but the ones I've tried haven't worked. I didn't realize that having a mac would be a problem earlier. I'll try and see if there are more mac specific solutions.
i think it's UE4 that's the problem
if anybody is in here, I need a little help. I'm new to the game and I'm not sure whether this is a steam issue or the game. I try to connect to a server and it says that I'm outdated and I need to restart steam. I've done that a couple times and no change. The kicker is not but an hour or two ago I was playing online without a single issue and there hasn't been an update in that period. So a little help would be appreciated
the steam client does this strange 3 minute validation thing and nothing gets fixed and it doesn't write any data...
ok awesome it took a bit but it's finally writing data for an update, had me worried for a bit that things were messed up. Thanks!!!
Or any Dev really just keep having problem getting to connect to server i keep getting kicked would be really nice to play again after a so long time
<@&401466542140817419>
@vernal junco Make sure you don't ping devs
oohh sorry
@ Moderator would be the correct ping for assistance with this problem
No worries!
Unfortunately I don't know too much about error messages, but I think @pale pike might know more when he's available
well i will be here for at least a hour would like to solve this problem as soon a possible.
@cinder abyss so who is Paco??
He's another moderator, very technical with errors like this ^^
So I've been using ReShade to give the game more saturation as, while I haven't been diagnosed with color blindness, I have a very hard time discerning some colors when they're put against something similar. So it's difficult for me to tell if, say, an allo is male or female. Rex is also difficult for me in that case. But going over the #519931024956850187 I saw that people were using the program to abuse the nightvision and cheat, more or less. I went about removing the ReShade files from the game because of this, as I do not want to be seen as a cheater/rulebreaker/what-have-you. After removing it, I noticed my game is ungodly bright during the day to the point I'm unable to see anything unless surrounded by trees. I'm literally blinded by light. I tried verifying my files, and even reinstalling to no avail. Is there anything I can do to fix this?
Computer Information:
Manufacturer:
Model:
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3392 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 750 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 25.21.14.1735
DirectX Driver Version: 25.21.14.1735
Driver Date: 12 11 2018
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 750 Ti
VendorID: 0x10de
DeviceID: 0x1380
Revision: 0xa2
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.78" x 10.55" (21.54" diag)
47.7cm x 26.8cm (54.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (High Definition Audio
Memory:
RAM: 8161 Mb
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 2078941 Mb
Largest Free Hard Disk Block: 856297 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected
@alpine ivy How did you go about uninstalling your ReShade? Did you remove the dxgi.dll (or d3d11.dll) and the corresponding ReShade folder?
I removed all of that, yes
Have you deleted your entire The Isle folder when you uninstalled?
I haven't. I'll give that a go
That's the only way to completely get rid of the game files and anything that might be left
The Isle or TheIsle
The Isle
mk, ty
Also, I'm inclined to say ReShade (so long as you aren't using those exploity toggles) is fine for time being and if it ever gets banned, I think it'll just be a file block like it was before. It won't let you start the game until you get rid of the ReShade, which is easy deletion.
I appreciate the heads up
@vernal junco what error are you getting?
Right Good evening Paco i have a problem getting to connect to the many servers of The Isle
every time i try to join one it ends up going the the loading screen see a bit of the glitch out map for 10 sec or so then immediately get kicked out saying the Host closed the connection and i dont know why i have tried so many options now i dont know what to do anymore
Just recently got back to The isle after a very long time and i can't even play it, yesterday i did delete my steam completely and downloaded it again as well as the game and it worked the evening yesterday but today im having the same problem again do you have any idea why @pale pike
^solved
Paco is 
There's a guy on our server who's being a nuisance in chat. Is there a certain tab where I can talk to someone to get them off?
wym, like talking to someone through direct messages?
They're on the global chat in the game.
(off topic but i like bnha too)
oh you mean like contacting an admin?
what server is this?
No. As far as I know, there's no server
And what that picture shows was only a small portion.
He went at it for a few long seconds, and those were fast numbers
well since it's not an official server, and since there's no discord, there's nothing you can really do
Damn
wait it out or wait for an admin to get on in-game i guess
Alright. Thanks anyway~
Alright, Ah...I'm on the Public Development branch version, But whenever I search for the Dev Branch servers, I get absolutely no results.
Ok, More info, I can't seem to log onto any servers, And the game displays a 'Your client is outdated' message. Not sure what's going on here, Should I switch from the public dev version to the basic one?
@bitter yew well what you just said should make you realize what you're doing wrong
you're on public branch while trying to access dev branch servers
so to fix that update your game to dev branch
oh fuck- Hang on, Let me see, I might have missed that.
ok I might've just worded that weirdly. Sorry about that. I'm on the development branch version right now, I just checked.
alright well then what's happening is pretty much vice versa
dev branch, trying to access public branch servers is a no no
public branch, trying to access dev branch servers is also wrong
Yea...Ok that makes sense. I've been on the dev branch this whole time, But I can't seem to find the servers specifically for that.
you can tell which server is on dev branch by looking at the version
ending in .9 is dev, .8 is public
Alright, I'll take a look. Thanks.
@honest river
i keep having this problem were i get kicked from server, and it says kicked from server, host closed connection, i don't know what to do i've tried like everything, uninstalling and re installing, and other stuff.
so i search for a server and can never find it and now im only finding chinese servers yet i live in the uk. What can cause these problems as i enjoyed playing on this server.
@honest river okay so you should add theisle.exe in your firewall/antivirus exclusion list, which can be found in *Program files/Steam/Steamapps/common/TheIsle.
Once the game has been added in your exclusion You should then perform these step :
Open the command prompt as an administrator and running the following commands:
netsh winsock reset
ipconfig /flushdns
Then reboot your pc and try playing on a server.
No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle. @rocky creek
awesome. thank you
Hello. I've been having trouble downloading the new update for the isles. I would open up the game and try to join a server, it would then say that I had an outdated client. I have the game set on update immediately so I found it strange. I tried updating but nothing worked so I re-installed the game again. The game installed and it started to download the new updates but its stopped. It won't download it anymore. I've tried restarting steam but nothing worked. Please help me, this game is so much fun and it would be a shame if I'm not able to play it again.
what version were the servers on
The servers aren't the problem anymore its the game itself not updating
so dev branch isn't the problem?
well. Some servers don't work on dev.
If you are on public or dev maybe check the "Hide Outdated" box
I actually managed to fix it. something was wacky with the files. Thank you guys anyways!
Another problem. My night vision doesn’t work. And pressing N does nothing. It isn’t in the controls anywhere. Please help.
@pale pike @weak dome
delete your saved folder
type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside @honest river
Thank you
Hello! I need some help with the "Your computer doesn't meet the minimum system requirements" issue. My CPU and processors and what not are all brand new and up to date. Actually, my bf just built me an entirely new computer to play The Isle because it's my favorite game yet it still doesn't work when it comes to the server situation. I basically just host my own world and play solo while killing the lil NPCS. Any ideas?
Respond when anyone can! be sure to @ me.
send me your system specifications using this method @soft ermine
CPU: AMD FX-6300
Graphics card: nvidia gtx 1050
Ram: 8 GB DDR3
Gigabyte am3+ motherboard
These are the specs for the system in question
Somebody else will be sending it for me since I don't have discord on my computer atm-
And there it is.
Ik them bc I’m the one who built it
Judging from your spec I would say both your cpu and gpu are lacking a bit in strength to properly run The Isle, Unless your 1050 is a "Ti" then it should handle it.
@soft ermine @summer canyon
Oh?
what graphic setting are you using to play?
Ah let me check. The last time I think it was on Medium.
What resolution also!
ohyes
1600x900
Im no longer needed here. So I’m gonna just wiggle away
can you still buy 960's
I would suggest using either the 720p or 768p resolution as well as putting every setting to low, except post precessing which you should keep at a minimum to high @soft ermine
@modern spear a 960 gtx is fine although doesn't meet the "recommended" requirements
are you using fullscreen /windowed / windowed fullscreen? @soft ermine
Windowed Fullscreen
yeah I have a 960 gtx but I didn't wanna recommend it because I didn't know if you can still buy it
go fullscreen @soft ermine
Yeah that didn't work
sometimes the first one of the following series (in this case 1050 ) is similar to the last of the previous series and they want the newer one to be bought
well you will still get the red message but have you attempted to load in a server? @soft ermine
It was working on the very first day I got it. However, as soon as I logged out and logged back on, it wasn't letting me play properly again.
Yeah I did but they are still no servers found
oh that's another issue
No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.
try this
alrighty
switched to 500
Now to 250
250 is seemingly taking the longest to load up the servers if the choose to load up-
Shshwhwjwk It didn't work
wELP
Ребята занимайтесь игрой а не ленью transate for my tekst please
... 
ok
so
wait
make sure the triangle next to dinosaurs is clicked on
and the dropdown menu is showing
it should be the last option
let e start my game up real quick
yes, i believe it is checked. my first option under it is build nest
I am missing the scent category between buildnest and voicebroadcast
type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside @glad pumice
close your game and do this
okay, i deleted the saved file
launch your game and check
👌
I cant find any servers besides some random european ones
The official servers arent showing up
No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle. @outer ferry
@pale pike Thank you so much it worked
Some people can see percentages etc. in Character menu, how do I make so that I can see percentages?
um
anyone here help me?
its urgent
my giga is stuck in this pipe area near the swamp. Adult giga just slipped into a small open box....
crouching isnt working either
im going to logout until someone messages me about this...
dont really want to start again
<@&505047238674874368>
what server u on
ok
hi um awkward question one of my friends is haveing issues with no sound any idea how to fix it when i googled fixes it said disable cenimatic audio how would i do that or other to fix it
Audio settings are found ingame, should be under audio quality.
I'm having a little trouble joining Official Dev 4, keeps saying I'm out of date and i've restarted my steam multiple times.
look at your game version, what does it says? @hardy tinsel
yeah it did, at the moment I opted out and once that was done switch back to see if that fixes it.
whenever i try to open isle it crashes right after the initial loading scene, ive tried uninstalling and reinstalling but that hasnt seemed to fix it at all
send me your system specifications using this method :
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba
@proper stratus
@pale pike in a pm?
in this channel
alright
Computer Information:
Manufacturer: Alienware
Model: Alienware 17 R4
Form Factor: Laptop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
CPU Family: 0x6
CPU Model: 0x5e
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2592 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: Intel(R) HD Graphics 530
DirectX Driver Name: nvldumd.dll
Driver Version: 20.19.15.4549
DirectX Driver Version: 23.21.13.8912
Driver Date: 11 10 2016
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1070
VendorID: 0x10de
DeviceID: 0x1ba1
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 15.00" x 8.43" (17.17" diag)
38.1cm x 21.4cm (43.6cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers / Headphones (Realtek
Memory:
RAM: 16255 Mb
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1062421 Mb
Largest Free Hard Disk Block: 688659 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected
its probably a minor simple fix and im just a Dumbass
I think the game may be trying to use your integrated video card. If you go in your Nvidia control panel, under 3d graphic setting you should find a dropdown menu that will allow you to give priority to your 1070
yep that seemed to be the issue, thank you @pale pike . all fixed 
Just got a new monitor, but now the Isle won't go to a custom windowed resolution. It forces it to go windowed or fullscreen windowed, with the resolution settings blanked out:
https://i.gyazo.com/01f74d88c883e161cf1c2d2e88bc46bb.png
you could try to manually edit your resolution by navigating to : \AppData\Local\TheIsle\Saved\Config\WindowsNoEditor and opening "GameUserSettings" in a notepad @elder spear
Giving that a shot!
not sure if it's gonna work tho
Copying the .ini settings I think are important; what exactly should I be changing, since my desired resolution (1600x900) seems to be there?
LastConfirmedFullscreenMode=2
bFilterSecure=False
bFilterHideOutdated=False
bFilterOfficial=False
bFilterHideFull=False
bFilterHideEmpty=False
bFilterLanOnly=False
bFilterModded=False
MasterSoundVolume=0.368758
bChatHUD=True
bGroupNameTags=True
bNameAvatars=True
bEarlyAccessMsg=True
bNestIcons=True
bReplayRecordIndicator=True
bReplayAutoRecord=False
bSmoothFrameRate=True
bInvertXAxisOrientation=False
bInvertYAxisOrientation=False
ResolutionSizeX=1600
ResolutionSizeY=900
LastUserConfirmedResolutionSizeX=1600
LastUserConfirmedResolutionSizeY=900
FrameRateLimit=0.000000
DesiredScreenWidth=1280
DesiredScreenHeight=720```
1600x900 should be available from the ingame setting, weird!
try deleting thr entire "saved" folder, to reset your games setting, hopefully it will bring back the resolution menu @elder spear
Here goes 😬
Nope, it didn't work. It reset my settings, so I know that worked, but it still won't drop down the resolution options. https://i.gyazo.com/a13fa96e0d26a3678a89d32d7a091ea6.mp4
Going to try and uninstall/reinstall.
let's hope that work because i'm not sure how one would fix this
I'll let you guys know either way. 🤞
Oh boy. Yeah, it didn't work.
you should send your system specifications @elder spear follow this method
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba
I figured out what was wrong - I'd plugged the monitor into the wrong GPU like a chump rofl. All good now!
Thanks for the help. 😄
ohh well glad you figured it out😁
im new to this game and no matter what i keep getting this message. my game even just updated and im still getting this. how do i fix this?
every time i launch it, it says its updating
- Right-click The Isle in your Steam library.
- Select Properties.
- Select the Betas tab in the menu.
- Use the drop-down menu on this screen to select the Public development branch
@paper kite
type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside @round charm
that should bring back your scent.
thanks paco. its updating right now. ill let you know if its fixed or not
going to the dev mode worked. thanks @pale pike
My scent in game doesn't seem to work i tried to find the "saved" file to delete either any suggestions on how to fix this
would you mind telling me where did you find the saved folder? @empty pier
i wasn't able to find the folder at all
and you tried finding it using the %localappdata% thingy?
not sure?
thats not the right place
type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside.
follow these instruction
also you might want to close your game before deleting the saved folder @empty pier
my game won't update to 0.1.51.9? unless its only what dev branch is right now?
yes 51.9 is the dev branch @clever flume
- Right-click The Isle in your Steam library.
- Select Properties.
- Select the Betas tab in the menu.
- Use the drop-down menu on this screen to select the Public development branch
if you want to hop in the dev branch do this ^
ah okay, i was confused because i saw servers on normally branch as 0.1.51.9 and was confused
yeah at the moment you can see both version's server!
thank you for clearing it up for me xD
Going through all the pinned messages and forums and i still cant find the Dev servers on the list. no matter how many times i refresh. Ive got the updated game, verified file integrity, even uninstalled and reinstalled and still nothing. I get a ton of chinese server options or FLUFFY DINOS/BORK!!! servers but none of the offical dev servers to play on
refresh when having the 'official' option ticked
yes
This isnt the first time ive been here asking this same question
ive gone through all the steps
it does not help
No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.
Probably tried this aswell but i'll post it anyway
It does that to me as well and to some of my friends
You need to keep refreshing
Probably a bug
Does anybody have a fix for this? It pops out and prevents me from joining seemingly random servers I find on the server list. I did scroll up in this channel to see if anybody had the same problem, but the fix provided (switching to dev branch in the settings, basically) did not work for me. My friend has the same issue and he can also join only random servers. Help, please?
I did try reinstalling, as well as checking if all the files are compatible. And everything seems to be 'okay'.
How do I check a server's game version?
Oh! Thanks!!
How do you get the game to recognize/use the Nvidia GPU instead of the Nvidia processor? It defaults to "intregrated", but will only allow me to choose Nvidia processor after that. All my other games default to GPU.
Now that I've gotten into the game, it keeps saying "outdated client" and to update game via Steam and try again. My game just finished updating via Steam, so idk what more to do at this point.
How else am I supposed to get to 1.51.9? I'm not playing on EU with 120+ ping.
Oh, I see. Thanks. Was trying to figure out why Steam wasn't updating it, haha.
it's a common problem atm because you can see dev branch servers while being in normal branch
Rip
Yeah, gets the news out.
I just want to run around as a dino, lol. Hopefully it'll work after this update. xD
If the preollacation ever finishes. Been 10+ minutes for only 300 mb of files. xD
what do you need help with
@thin jewel @reef coyote if you tried all solution from the pinned messages and you still can't find server , try opening the command prompt as an administrator and running the following commands:
netsh winsock reset
ipconfig /flushdns
Then reboot your pc and test the server browser again.
the game keeps freezing every here and then and stops responding but has good framerates
if anyone has any ideas I would appreciate it
my specs are, r9 280x radeon
8320e amd cpu
fx-8320e
16gb ram
btw my gpu drivers are up to date
ASUS M5A97 R2.0 AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard
@pale pike Some people can see percentages etc. in Character menu, how do I make so that I can see percentages?
I am not sure what you mean? @rough umbra
@indigo breach what graohic settings and resolution are you using?
mainly high and some epic
windowed fullscreen 1920 by 1080
Ive been playing around with it alot
but basciallly all on high
I would suggest to try lowering the graphic /resolution even further as your system specifications are at the minimum requirements.
Is there a way to get rid of the sliding and spinning of dinosaurs in replay?
yeah i can tell lol
I'm still having issues joining Official Dev 4. I'm on Dev branch and it's the only one that doesn't show up no matter how many times I refresh. However, it's weird that Dev 4 is on the normal branch but i'm unable to join it because of the out of date message.
edited my message, accidental typos. x.x
No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.
if you do this it may fix dev4 not showing up @hardy tinsel
I've tinkered a bit and it's not worked sadly. :/
Not just me that its not working for now
ive literally done all these things and still nothing
Ive been trying to play on the offical dev servers for 3 months now and its just not happening
ive done all the troubleshooting and still nothing
i can refresh the list for hours and at best get the testing server
@pale pike thank you I will try that and let you know if the problem consists
Anyone know how to install the dev branch on ping perfect for server hosting?
@thin jewel I don't really know what's causing this unfortunately :/
@winter delta #server-hosting might be a better place to ask😁
sorry
Good evening.
So I've had this problem for a while... uh. I live in these dorms for where I work, right? I use to pay for on site wifi service, but I moved in with a friend who's my roommate, and we decided to switch internet providers.
Ever since I've done this, I'll look at the serve list and find that the whole thing is filled with servers that have 250 ping to over 1000 ping. That wouldn't be too bad, if it wasn't for all the servers that I would be able to play on are gone. The dev servers, isla nycta, all the other ones I would play on are gone. I know I'm running the correct version of the game, and I know I can still connect to these servers because, sometimes when I try connecting to my friends in steam (this works 25% of the time) it'll put me through. But the servers just won't show up.
And I know it's the wifi because I'm using the other service provider before my subscription for that runs out, and that one let's me play fine.
I'm not very tech savvy at all. I just want to play the Isle with my friends, and possibly fix this before the new update. Any ideas would be appreciated.
No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle. @errant gull
but wifi isnt the best for The Isle, a direct connection with an ethernet cable is recommended
can you commit suicide in this game?
just wondering
fyi I just mean restart character
lol
lol
There's no /suicide command or anything though unfortunately
damn
A looooooooong time ago there was one, but it was abused to make piles of food
hahahahahahah
But if you can find a tall enough cliff you can hop off, or you can drown yourself in water if you need to
next best thing: drowning being baptized into the replicator
send your system specifications using this method then.
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba
ill be able to have a more in-depth look at it this way @indigo breach
okay
can i get some help i just bought the game and cant play
@glossy prism could you elaborate a bit more on how you cant play? your game crash on loading a server? crash on start?
You would also need to send your system specifications using this method :
https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba
Sorry i fotgot to delete message i figured it out
im having the same problem and im guessing ill have to do the same?
i clicked to link but it only takes me to a gif of the gif above and i dont see anywhere it submit the system information
halp
click Help in Steam, and in the dropdown menu click System Information
then right-click in the window that pops up and click "Copy" or "Copy all to clipboard"
i did
then open Notepad and paste it in there
you'll have to send it in pieces because of discord's character limit
do i send it in here?
DM it to a mod
what one do u recommend
paco's online :v
I always troubleshoot people through phone
Good morning! So I am having trouble getting onto a server. Every time I click 'Confirm' it tells me the game is 'Out of Date and to close Steam and Update the game', however, I have done that three times now and still cannot move forward. I was informed to go into the game's properties and select the 'Beta' tab in which I should be able to choose from the drop down options, however, I cannot click on the drop down. Can someone help me with this?
what version arew you on?
How do I find that out?
if you are on 0.1.51.8 you are on public branch
main menu on the right
there is a 0.1.51.9 version which is dev branch
One moment, restarting Steam.
Yeah I cannot click on that drop down.
hm
then try to find servers with the same version as you, the server version is visible in the server list
So I restarted Steam completely and the dropdown is now working. Seems a bug happening with Steam and the game. Now to test and see if it all works 😃
does it work?
btw it will also say that your game is outdated if you try to join a .8 server while being on .9 , although you're technically on the newer version
So just a simple Steam hard restart will fix it 😃 Thank you for your help.
Unfortunately yeah
It hasn't been talked about because we kinda wanted to keep it low key until it's fixed
ahh you're right sour, it is on the bug tracker I just checked
well then to keep it low ill delete the message since fae had their answer
Thank you very much ^.^
Now i can rest easy knowing its not just me haha
Sure thing, glad to be able to help
guys i need help my scent is broken idk if this goes in this channel but ive already done the deleting saved file thing, still doesnt work
idk what to do
So, I don't know if this is a troubleshooting problem or not or if it can even be fixed but my connection appears to be limited to what servers it can spot. I can only seem to see servers with over 200 ping (Im from the US) and I can never get any of the dev servers to show. Don't know why this is happening but I'm hoping I can get some help.
@honest river you most likely deleted the wrong one.
type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside.
@gilded stag
No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.
Also make sure you are in the dev branch if you want to play on the dev server!
Alrighty Ill try that, Im most defiantly in dev as well
@pale pike thank you, for some reason, i had done that before but it wasnt working. I re-did it and it somehow worked
thanks
nvm its been fixed
hi
my game isnt working
it says that i need to restart steam
so i did
3 times
and even restarted my entire computer
and it says this
"Your computer doesnt meet the minimum system's requirements"
What should i do?
Someone help him get NVIDIA installed please, he doesn't have it ^
post your system specifications which you can find like this: https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba
@viscid gulch his graphics drivers are not up to date, he doesn't have GeForce or NVIDIA
that is bs. just google nvidia graphics drivers and download the latest drivers for your graphics card and operating system
how much is it
I wish I hadn't told him that already lmao
seriously?
He didn't even know what a graphics driver was tbh, we talked about this in general discussion
so how do you know its a driver related issue?
I normally get this issue when my graphics driver is outdated, and he doesn't even know what a driver is, so I'm making the assumption that is the issue. He also cannot get onto dev branch
this is one of his issues
no drop down selection
his game is running, you cant modify a running program
not sure how this would be related to graphics drivers but checking for updates wouldn't hurt regardless
after you close it, check your time played, if less than 2 hours, refund the game via steam
purchasing something you cannot run is not a good idea
not even gonna let us try and solve it?
He needs to post his specs btw
ok it worked now
lol
you will probably still get the error message
yeah probably :/
he does, but he may not, the very clear message that checks your hardware built into the game says it all
if your PC doesn't meet the requirements it simply does not
oh now it needs a update
you selected dev branch?
hey i got a problem... can someone please tell me why i try to launch a dev serv and it says my game needs an update
ok yup it is on
ive done this like 10 times and still
@simple dagger restart steam and just give it a minute, see what happens
i ve done that but still :/
are you running the game on dev branch? if not see gif above @simple dagger
then restart your PC and wait longer, theres nothing to do but wait for steam to patch
@honest river https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba
?
copy and paste the info here
why?
it tells us the hardware components of your PC
Computer Information:
Manufacturer: HP
Model: HP Pavilion Notebook
Form Factor: Laptop
Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
CPU Family: 0x6
CPU Model: 0x4e
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2400 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: Intel(R) HD Graphics 520
DirectX Driver Name: igdumdim32.dll
Driver Version: 21.20.16.4542
DirectX Driver Version: 21.20.16.4542
Driver Date: 10 24 2016
OpenGL Version: 4.4
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) HD Graphics 520
VendorID: 0x8086
DeviceID: 0x1916
Revision: 0x7
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 12.17" x 6.81" (13.94" diag)
30.9cm x 17.3cm (35.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x 16x
Sound card:
Audio device: Speaker/HP (Realtek High Defini
Memory:
RAM: 5982 Mb
Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 952745 Mb
Largest Free Hard Disk Block: 710842 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected
i hope this doesnt show any private information
oh look, staggeringly lower than what is required to run the game, just like the message says
refund it, you can't run it
sorry man, thems the breaks. if you need advice or tips for upgrading just ask
no. you need a better computer
its not a software issue
you also need to learn more about computers, do some reading
@viscid gulch hey maybe that was the problem i wasnt running on dev
ty
cus i mean i could play on normal servers but not in dev ones
Im going to try it again
you wont run the game as you have no stand alone GPU @honest river
your laptop simply doesnt have enough horsepower to run this game
wow
the video card your computer has is called "integrated video card". The game doesn't support that. You need a separate one.
is my windows 10 that trash
its not windows 10 lol
Windows is only an operating system
If you're used to consoles, it would be like... The equivalent of your home menu on them.
But there are specific computer parts that need to be powerful enough in your computer for you to be able to run games.
gl^^ @honest river
In particular, your RAM and GPU are not up to snuff, especially the GPU.
The GPU or graphics processor unit is the bit that actually generates the 3D graphics you see in-game.
You basically don't have one, so you'll never be able to successfully run it without that.
You would need to purchase a GPU and install it into your computer or, what may be better in your case, buy a different computer
If you buy one, you need to make sure that it has a passable GPU. You'll probably have to spend about $800 to get an entry level machine
On a different note, do I really need more than 8GB of memory to run this properly?
RAM ain't cheap these days
Probably not? But it's advisable
I mean I read about people running out of RAM with 16GB. There seems to be a leak somewhere
I can only play for around 20 minutes. After that windows is prompting me to close the game because it is so hungry on my memory^^
GUYS
I THINK MY GAME WORKED
I THINK I CAN PLAY IT NOW
I CAN GET INTO A SERVER NOW
LETS GOOO
Try increasing the size of your windows page file to match your system RAM @viscid gulch
thanks I'll give it a shot @thorn kestrel
I haven't played since 10/7/18
I keep updating my game and it says its out of date
what the heck do i do
I've done it about 3 times
5 now
@honest river did you check what version you have versus what the server you are trying to connect to has?
current live version is 0.1.51.8
current dev branch version is 0.1.51.9
bottom right of the main menu will tell you your version, server browser will tell you the server version
opt in to dev branch
if you are planning on going to the official dev branch servers, read the rules for it, pinned in #401466246622740490 iirc
Thanks and ite
I'm have a problem with the Isle to when I go to join any server it says "Host close connection" but I was playing on the Isle Dev 4 just fine yesterday, I'm not sure why all of a sudden it's doing this.
Might be the wrong channel.. but does anyone know when the website is going to be back up?
I keep getting host closed connection this has only been happening for a couple days before this my game worked fine I have tried reinstalling and deleting my save bet this issue is still occurring
Okay so, steam says I have to reinstall the game, so I did, then i needed to restart my pc, and i have to reinstall it again?!
add theisle.exe in your firewall/antivirus exclusion list, which can be found in Program files/Steam/Steamapps/common/TheIsle.
Once the game has been added in your exclusion You should then perform these step :
Open the command prompt as an administrator and running the following commands:
netsh winsock reset
ipconfig /flushdns
Then reboot your pc and try playing on a server.
@strong solar @upper gulch
@astral spindle is it giving you any error code?
Also send your system specifications using this method : https://gyazo.com/8c1cac40ec65c922d4950386d9d19aba
No, not giving any error code. I was playing fine this morning, then a few hours later , my game wasn't installed. So I re installed it, then I had to restart my pc, and I had to do it again
Thank you for the help, I did figure out how to fix it 👌
Official Dev 1 not showing up on server list, and when it does I get lost pending connection
boop
I already see your issue
@honest river You're trying to join Official Dev 4, which is on dev branch
You're on regular branch
oofzz
Your solution is either switch to dev branch or just join servers on live branch, which is 0.1.51.8
Dev branch is 0.1.51.9
gotcha
It will download an update
If you play on official dev servers you also have to make sure you follow our official dev guidelines, which you can find pinned in any dev server channel 😄
yep ^w^
If you have any more issues just pop them in here and myself or another mod will assist
and
You just don't have enough space to update
welp :T
You'd need to uninstall something for space or just stay on public branch there unfortunately
i barely have anything installed hecc
lemmie
seeeee
its working but very slowly X3
I cant see the dev 4 server anywhere, I dont know why. Does anyone know?
Oh wow that worked lol, I had no idea it'd be that simple. Thanks
<@&401466542140817419>
I'm having issues getting the in game recording to work. I have auto record checked and recording indicator checked but it's not recording. Is there a setting in steam that might be causing this?
Recording is supposed to be disabled by default, if you're able to that may be a bug in itself
I've rejoined plenty of times and not had it work. @pearl oxide so we aren't able to use the in game recording? I was told that's what we need to use for proof of rule breaking, etc.
I have been banned from all the servers and i don't know why can someone find out why i have been banned ???
A server can enable recordings, but my understanding at least is that it's supposed to be disabled by default
@vernal junco Are you getting a message about being banned or are you just not seeing servers?
So how do i go about enabling recordings? I play on the dev servers and i'm assuming it's enabled?
if it's disabled then that would explain why I don't have any recordings, I haven't played on any other servers to see if it works lol
Ah
Dev servers should have it disabled. Tag server admins on the server's channel and they can spectate your area for rule breakers
npnp, ty!
I can’t get onto isle servers. Any help would be appreciated.
I’ve tried all 3 branches and none would let me on.
My game is updated as well.
you can see the server's version on the server list, if you're on dev branch try joining an 'official dev' server
if you're on public try a .8 server
you can see both .8 and .9 servers
although you can only join one of the two versions
That fine?
I can't see what version it is on
0.1.51.8
and you're on public branch?
then it should work, if it doesn't I don't know how I can help
yeah
you can see you version in the main menu
bottom right corner
dev branch is .9
So I need to download Dev branch, right?
you'll be able to see the .8 servers but you won't be able to join them
Why not .8?
most of the updates come out on dev branch first
the official dev servers are nice
especially dev 4
Alrighty, I’m redownloading Dev Branch
I updated my windows so I hope that was the reason I couldn’t get on before.
It worked, THANK YOU! @modern spear
yw 😄
You’d get a big ol smooch for all your help but I don’t know you so a big ol hug is all you getting.
(>^_^)>
im stuck in a hole pls help
I just downloaded the game today and it says that I have an outdated client... I don't understand what is happening
@weary ridge compare your game version with the server version. You most likely trying yo join a 51.9 server when you are on 51.8
i'm on Pangaea survival Official stucked in a hole, i can't move and can't do nothing. Got stucked while i was hunting with my group at (Lat: -282.101,25 Long: 341.284,969 Alt: -69.365,047)
i just can't move, in a hole that have non sense where my cera bodie just fits perfectly
you would have better chance using the @ official server admin tag in the server channel you're playing on @young birch
I have "No servers found" even after reinstalling. It started today after a server crash in dev 2. I can access the game servers half of the time through steam. Is there a way to fix this?
No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle. @weary sentinel
I tried all of the numbers in the dropdown menu and none of them worked
try adding The Isle in your anti-virus and or firewall exclusion list @weary sentinel
yup this is what i mean
they were all already checked
but yeah the amount of The Isle... 
try opening the command prompt as an administrator and running the following commands:
netsh winsock reset
ipconfig /flushdns
Then reboot your pc and test the server browser again
but try this too
crap indeed, I'm not too sure what could be your issue, we tried all my goto fixes

Can you join servers via steams server browser? Like, if a friend is on a server are you able to join them via that?
i can join through steam's browser half of the time. It worked to get me on dev 2 again
Have you considered that it could be steam itself then. Like, something wrong with the software, or a bad connection?
Or, are you sure that all the server search tags are properly set? Like you dont have something like the official one checked
none of them are checked, I made sure to do that first
also, when I try to join a server through steam it keeps putting me in a server that I didn't select. Like I just tried to join Devil's Monarchy just to be on a familiar sanbox server, and it sent me to a random realism survival server. I have the DV TestLevel as a filter, so it shouldn't have put me on thenyaw at all.
if it is a problem with steam, how could I fix it?
You could try reinstalling steam, but I would try a complete reinstall of the isle again first. By that I mean deleting everything and then everything out of I think the appdata folder. Anything containing the isle and then reinstalling. After that i would try to reinstall steam. Also, just a side thought, how's the weather around there?
the weather?
Yeah. The joining a random server bit is weird but the fact that you can join half the time to me just sounds like connectivity problems
I used to have a terribly connection. Like literally unable to do much if anything online, and the isle was the most unresponsive, but I could still do normal browsing and such seemingly like normal. The isle however just wouldn't show me any servers
i wasn't having any problems until one server crash earlier today
will reinstalling steam actually help?
It could, I honestly can't tell you for sure. Only way to find out is by trying.
omg
there was a space in the game mode search bar
that was it
thank you @pale pike and @weak gorge for trying to help me. I really appreciate it. 

That sounds about right XD
I'm surprised that the space didn't go away when i reinstalled and restarted so many times
That's why I suggested the appdata, because if I'm not mistaken there's saved data in there including things like your search bars and other configurations, but I thought it would've been cleared as well I didn't consider it XD
I keep getting updates
ut at the same time last timei checked i didnt miss 3 updates within one day
but*
Validated game file? Yes
Drivers up to date? Yes
Up to reccomended pc specs? Yes
update
im actually out of version but everytime it "updates" it at a random size and it never actually updates to the current version
i.e im on 1.51.8 and the server id like to join is 1.51.9
Why does it take so long to complete the update between dev, to non beta mode?
depends on your internet
https://gyazo.com/3c919c8ff7345c57532f6581646587b8 @honest river follow this to opt in the dev branch
Can someone help please
I've tried everything j can think of and wont work
Got it to work, above video fixed it
guys im having issues with the game, it says that my computer hasn't got the minium requirements, even tho i clearly have them, also it didn't say that thing some months ago, and due to the fact that i didn't change the computer it's strange, what can i do?
just seeing the red message won't keep you from searching and loading into a server @honest arrow
Apparently many people are unable to find how to use the skin system. Has anyone figured it out?
Probably a bug with the IK
where is dino giga ?? where are the skins?
Surv server
@pale pike when i join a server i get massive FPS drops, and i can only move for a few secs, also after a while my computer shuts down
@pale pike and even tho i had the red message before, it wouldn't do this
Is your system below minimum specs?
I uhm
I can't change my colours in the menu
Maybe i'm missing something but when i spawn in on a survival server i don't get the menu
can uhm
ghelp?
It's bugged.
Ironic how the skin system doesn't work but the IK does yet they say IK is experimental
its means very very basic , the first ik teased using trex was great
now my hype has gone
XD i thought it is the same ik but with some bugs
I can't update my game
restart Steam
So i have a problem where if there isn't any sound in the game, like in the new skin menu or on the test level, my game freezes. Is there any fix?
It's very disheartening because i want to play with the new skin system
It auto-switches
I'm experiencing random freezes, any fix for this? As in can be sitting still, randomly freeze.
@ when helping.
I cant get my game to update so I can have the skins. Why isnt it working?
It updates but says I'm out of date when I play still
@honest river make sure you aren't still on the development branch, opt out of all branches on steam and play the normal version of the game
It auto opted out. What about the stable branch? It just updates, but then only takes 2 minutes to update.... Then says I'm out od date. I go back into steam and see its updating again...
hmm, sounds like an issue with steam, may have better luck googling for that one if you haven't tried restarting steam already
I cant go on dev branch
there is no dev branch
What?
there is only one branch now, so you don't have to worry about switching anymore
Oh
And thats the Stable option or the, Opt out of all ?
Yeah I opted out and it’s still not working. I’m restarting my computer but I’m sure it’s not my computer. It’s probably steam pissing me off
i tested on localhost, i cannot access the skin menu
Well now im in... But I cannot change my skin
It legit doesnt show anywhere skin customization
i have version 0.1.52.2 no skin selection possible not in local host or an online server
Someone please tell me what's wrong with what I'm doing? I cant change my skin yet it's def the right version
@honest river I havent figured that out either
found it.... you have to spawn, then the color tool is shown
Ahhh thanks
Anyone else encountering game crashes upon entering a server? Or is it just me? Also, it seems like when I'm in the skin creation menu, the game kinda freezes up a bit when you click on the buttons..I am of specs (The pic may, or may not give enough information)
Nvm, I figured it out
A while back I had issues with my game not properly loading in servers. Since theres been a few updates since then, I wanted to reverse the fix I was shown, but I don't quite remember what it was.
Basically, i went into some steam setting or whatever and changed a number, and it made my game load WAY slower. i wanted to set it back because its almost too slow now x.x
So how exactly do you customise skins?
ty
also why do I keep getting these weird annoying screen effects, like the screen is kinda glitchy? It's really annoying
It's kinda hard to see here, I couldnt get a good photo but you can see it in the top right. it stopped now but it went on for a while
if you're by a human structure your screen will have static
so if you dont like it, stay away from them
Has the patch or a work around been found those unable to record?
I was far away from one but it still happend, and I wanna be able to exsplore human structures without getting an annoying screen effect for 10 min
I don't know if this a bug or a feature, I have 3 servers in red color in the server list.
MattAndErin, Isla Arkadia and The Isle Official US 1
I can't seem to get the Official EU servers to show up, the ones shown are all that appear.
@signal hatch Double click them, it'll explain
Didn't work, though really they should be showing up when you specifically search for Official
It's some other issue, unchecked everything and went through the entire server list and they simply weren't there
I'll see if Looters pin works
The show up on there, not sure why only the EU ones don't ingame
Doesn't seem to work either, trying to join that way does nothing ingame
I’m having the same problem but with a different server
It’s called risen reborn (soft realism)
Aha, Pacos suggestion worked
No matter what it doesn’t pop up
In pinned messages, quicks
Yeah about the pings?
Tried that already
I just search up “risen” and it doesn’t appear
Doing that has raised the time it takes to find a server by alot though
Nobody else is having trouble finding said server
But I’ve been going at it for 4 days already
EU servers used to show up which is the weird thing for me
We’re having the same thing but just different servers
Oh yeah not to mention every time I hit refresh less servers appear
Sometimes none
I feel like that’s smth I had to put out
Hello, I can't seem to use my scent. I have tried everything my friends have suggested, that is including deleting the saved folder, rebinding keys, pushing the reset button and etc.
I'm having trouble updating my game to the new build. I was prompted to update The Isle and after that, I went in game but I am still on the old build. I restarted steam, verified game files, but no matter what i'm stuck on the old build of the game.
type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside. @vast berry
@chrome merlin Try running Steam as administrator, also make sure that you opted out of the dev branch
@pale pike it didn't work
Thank you @pale pike It worked
i'll restart my computer and see what happens
Maybe that’s why the server won’t show up
Cause last time I was on the isle it was set to dev branch
@pale pike it worked, I've deleted the localappdata saved file before, it didn't work last time lol
hey guys, may i have some assistance? the betas tab will only show "none" and "legacy" but not "dev" so i can't play on the dev branch ; - ;
none
okayyy thankyouuuu ❤
where is the skin selection?
@split wigeon after you choose a dinosaur
I (sub 0,9 trex) was in middle of a ambush on a water drinking Skullhead herb(sry forgot their name) i ran out of ambush speed so i go into new ambush mode to rechage it incase he make a run for it... i was just about to start attack again and i was kicked from the game... !! Ger a Mod say i am not banned from the game.. but i get this message you see on screenshot everytime i try log on server with room on it..
Can someone help ? hope i not waste 10 hours playing that trex ..if it was killed while i was kicked out..
ign i got if needed Scorpion was the playername 76561198011657297
okay so you should add theisle.exe in your firewall/antivirus exclusion list, which can be found in *Program files/Steam/Steamapps/common/TheIsle.
Once the game has been added in your exclusion You should then perform these step :
Open the command prompt as an administrator and running the following commands:
netsh winsock reset
ipconfig /flushdns
Then reboot your pc and try playing on a server.
@storm dune
ok, i played for a month already . so it is open on firewall . .i try the commands
I’ve tried all the different ping settings from 5k - 250 and the server I play on still won’t show. I don’t have any filters on which is the bad part
I keep searching the first part of the server name and it always says “no servers found”
This went on for days now so anyone got an idea?
do the same thing as i wrote above @quiet raven
Ok thanks
okay so i got a problem not really a bug but i got the good version of the game ,unchecked all the filters and when i search for a particular server called Jurassic-Gameur/Mylosia Reborn it did not appear it say no server found but the people i play with can find it can someone help me pls
That is literally the same problem I have but just a different server
I’m having the same issues. I can’t seem to find any of the Official servers as well as a few other populated servers.
what is that bug seriously
I don’t know but it’s very annoying. I just found out that if you try joining off a friend it sends you to a random server. I literally have no hope to joining officials now.
so I'm not sure if this is being wonky or what, but the game seems to be recording I'm not sure how to get it to stop? or does it auto-record now
hitting T doesn't do anything anymore for it
@quiet raven @obtuse tiger @meager musk you could also try the pinned message by looter
@pale pike Thing is that’s what I tried earlier. It didn’t work. I don’t know why, but it just wouldn’t connect through the game itself.
My game would simply sit in a standstill despite me pressing connect through those servers.
woop de doo another problemo
or not?
i'll just keep you updated if it happens again-
@obtuse tiger what have you tried so far to get the servers to show?
Well, I did that little command prompt you posted. Didn’t work. I’ve tried joining off a friend... sent me to another server. Tried joining through the servers listing. Didn’t work. Lowered my server count to 250. Didn’t work. Changed it to every server count, still didn’t work.
Looked up server names, checked and unchecked boxes.
i just had somrbody else try and connect through looter's method and itd working
I don’t know why it’s not working for me. I tried that before the command prompt because I used to use it on ARK when a specific server wouldn’t show. It’s like the server showing and the Isle isn’t connecting.
were you game running when you tried?
Yes.
close it before
Wait so shut the game, open the server thing, then start the game?
the game will launch by itself once you click connect
it will ask for a password but you can just type in whatever
yeah maybe
If only there was a crash. 😂
I’m going to try it with another server and see if it works.
So I’ve been having this problem with the isle a lot lately. It started out with me just being unable to switch back over to the dev branch, but now I can’t play the Isle at all. It’s not following through with any of the updates because I don’t “have enough disk space”? I’m not so sure what that means or how to fix it. I’m playing on a brand new laptop and shouldn’t be having these kinds of problems so early on. If you know what to do or have any advice please contact me
Does anyone know how why servers won’t show up. Before I was able to boot up the game and lots of servers would show, but now every time I boot up the game it can’t seem to find any servers at all. Does anyone know how to fix this?
I've tried fixing it the way Paco said, but mainly Official servers are not showing up, even if i try to join from the steam server list and i have my firewall thing set up. Idk what else to do :/
Help ;-; i just wanna play the isle and it decides to do this
Any way to reset the controls? I can't find the scent button, so I deleted the saved folders both in TheIsle folder and engine folder (both of which haven't appeared again yet), reset settings in game and did a reinstall
And the controls wont fix
Hey guys so when i click the betas drop down the only thing that comes up is opt out and legacy no dev branch i have started the game and played on a server but to no prevail nothing still
also having the same problem as PS B.HOGG
@crisp trellis @plucky prairie dev branch and live branch are merged. there's no need to switch
thanks!
ok perfect thank you
Why are some servers red in the server browser?
sorry for kinda dumb question but why do nests not show the patriarch? or is that not fixed in the current game.
@signal shoal the patriarch system isn't in-game yet
Why do I keep getting Pending Connection Failure?
I’ve tried all the solutions from numerous help request threads and still get this issue
hey anyone had an issue with not able to use scent or not seeing scent in the settings
type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside. @south oak
okay so you should add theisle.exe in your firewall/antivirus exclusion list, which can be found in *Program files/Steam/Steamapps/common/TheIsle.
Once the game has been added in your exclusion You should then perform these step :
Open the command prompt as an administrator and running the following commands:
netsh winsock reset
ipconfig /flushdns
Then reboot your pc and try playing on a server.
@opaque cradle
@flat wren servers are red because they are not on the same patch as you.
Ah okey, thank you @pale pike
Figured this would go here? I have crash logs but cant seem to figure out why our server is crashing. It has been happening since before todays update so while that may have exacerbated the issue I do not currently believe that is it? Or is it just the game being unstable due to early access? (Not complaining in the slightest, just tryina naiil this down is all. )
posting this for a friend of mine. he hasn't been able to scent despite deleting his saved folder. turns out that it just isn't even an option for him to rebind in the menu at all, and Q is bound to 'change stance' instead.
@sullen pebble he most likely deleted the wrong one
yeah thats the issue i had
type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside.
have your friend follow these exact step
cool, he'll give it a shot. thanks for the help
@orchid jay I can take a look at the crash log and try with you if you send it over
do you want me to dm it over or just toss it here?
it worked, thanks for the help
you can dm it if you want but here is fine too @orchid jay
ok here you go, thank you so much 😃
[2019.01.23-03.24.01:160][417]LogWindows: Error: === Critical error: ===
[2019.01.23-03.24.01:160][417]LogWindows: Error:
[2019.01.23-03.24.01:160][417]LogWindows: Error: Fatal error!
[2019.01.23-03.24.01:160][417]LogWindows: Error:
[2019.01.23-03.24.01:161][417]LogWindows: Error: [Callstack] 0x00007ff67bf4b163 TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:161][417]LogWindows: Error: [Callstack] 0x00007ff67c49ea5e TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:161][417]LogWindows: Error: [Callstack] 0x00007ff67c20a665 TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:161][417]LogWindows: Error: [Callstack] 0x00007ff67c16b345 TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:161][417]LogWindows: Error: [Callstack] 0x00007ff67b241cfe TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:161][417]LogWindows: Error: [Callstack] 0x00007ff67b2471be TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:161][417]LogWindows: Error: [Callstack] 0x00007ff67b24723a TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:162][417]LogWindows: Error: [Callstack] 0x00007ff67b24e6f9 TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:162][417]LogWindows: Error: [Callstack] 0x00007ff67cb73ef6 TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:162][417]LogWindows: Error: [Callstack] 0x00007ffce7088364 KERNEL32.DLL!UnknownFunction []
[2019.01.23-03.24.01:162][417]LogWindows: Error: [Callstack] 0x00007ffce8d3e851 ntdll.dll!UnknownFunction []
[2019.01.23-03.24.01:162][417]LogWindows: Error:
[2019.01.23-03.24.01:170][417]LogExit: Executing StaticShutdownAfterError
[2019.01.23-03.24.01:841][417]LogWindows: FPlatformMisc::RequestExit(1)
[2019.01.23-03.24.01:843][417]Log file closed, 01/22/19 19:24:01
Thats what we are getting
we contacted the server host and was told it was a dev error and to see about talkin to you guys
Hmm I don't see anything that allow me to figure out any sort of thing from that
oki dokes well thank you for looking enjoy your game 😃
i have a little problem. i can not select the development branch after the update. Please help me.
The Public branch and Development branch have merged together now @warm salmon
thank you for the info Paco.
@pale pike This is a bit late, but that message means that there isn't enough space on your computer's hard drive. Go into your file explorer and see how much free space you have on your C: drive or if you have multiple drives
@orchid jay I'd get in contact with your server host and see if they can reset the config files for your control panel
Cause we were having issues with our server crashing almost every 20 minutes and it ended up being the on the hosts end
Having problems with the ik not working.
there appears to be a problem atm with Suchos in that offspring can't eat from the nest, case and point the picture below. I'm assuming it may also affect the pachys as both end up with the character sheet menu that looks like the utah, says their a baby/juvi but the top part is stating their adult?
dear developers. Your game suffers. servers under ddos attack! CLOSE INFORMATION ABOUT IP SERVERS! Please😱 some servers blocked...
or explain what happens
I have yet to see anyone post about these issues, Im wondering if its an issue on my side or others have had this but haven't posted. This issue has started up after the 0.1.52.2 Patch. Its as if i'm in another dimension, I spawn in and all the issues occur I listed below, I can hear dinos roar but I can't see anyone. My friend was right next to me last night and I couldn't see him but I heard him. I can type in chat and see what others are saying but they cant see my messages. It's really strange. I’ve been having Kernell issues with Windows as well as Memory issues so i'm not sure if those things triggered this but it happened in the recent patch. I found this ONLY occurs on V3
Issues I have ran into
- Respawn does not work on sandbox.
- I spawn in or under that map while my creature is invisible.
- F1 doesn't seem to want to work to accept a group invite.
- Various keys seem temperamental and i’ll have to restart the game completely to get keys working (For EX: Q, Shift, 1-4 calls, and H are key’s I've had issues with.)
- Various creatures I play (After relogging to spawn as them properly) seem to have infinite stamina and OR Food/Water.
- Spawning in invisible/ other players being invisible around despite clearly hearing them roar in your face. (What has made my dino appear is hitting the ESC button to pop up the Log menu)
- When I spawn in after I die im greeted with a bloody screen and my dino that I have picked is not there.
I have tried Validating my files and deleting my saved folder and neither of those fixed the issues, I wanted to make sure it wasn't a simple fix on my side before I reported this.
If anyone has any input on this topic feel free to tag me in the Bug Discussion chat.
Picture of when I spawn in
Picture of after I respawn when I die (I spawn in invisible with a full bloody screen, I have to relog and it sets me back to the respawn screen) https://media.discordapp.net/attachments/401465476661641217/537356944084828180/Capture.PNG?width=1325&height=696
Hi, what are the problems with the servers. why the servers is abruptly blacklisted? i’m agree with @manic pendant you need to do something to safe the game !!
Servers that are blacklisted have violated the The Isle's EULA, which can be found here: https://store.steampowered.com/eula/376210_eula_0
Could someone help me I cant use the scent System even after reinstalling the game certain times…
welp I've tried everything and still can't join the server I play on
my friend did say that I have to fix my isle client
whatever that means or consists so anyone know how to supposedly fix it?
Did you validate your files @quiet raven ?
mmyes
Alternatively try the server max ping workaround in steam settings > in game?
you mean automatic 5000?
Hmm, try putting it to 500 I guess
or just 5000
ok
I was switching to legacy so I could switch to none
cause it updates so I was hoping it would fix itself
I can't promise it will change anything, but I guess it's worth a try
I'll try to join, have you tried reinstalling the game in its entirety?
tried that yesterday

Not sure what to do then, I suggest to try another server if you really want to play. Which is unfortunate, but until the devs manage to pinpoint why this happens, or anyone else, there's not much we can do
Well the server is full at the moment, so I can't join to see if it lets me
and I've tried to join my friend who was in that server
but it only took me to another
It didn't give me any issues when joining the server, perhaps your antivirus or firewall is messing with your connection to it?
that couldn't be possible?
I've never had issues with joining it
up until 5 days ago
I play in windowed mode. When swinging my camera around, my mouse sometimes goes right to the edge of the window. If I happen to be clicking, it begins to drag the aspect ratio of my game. My game freezes until the mouse is released and adjusts; but this never used to happened in previous builds of the game. Any way to prevent this? I have a large monitor and always prefer to play windowed with games, so fullscreen is not an option for me.
Might be that something changed in those 5 days that put a flag up in your firewall
Then again I'm no technician, so I really can't give much advice
I would try that.
@civic bay when yous ay reset the config do you mean reinstall the whole server or something else?
It wasn't an entire reinstall I don't think. @orchid jay although that would might help, just make sure to back up the player database
We will ask the hosting service to reset the config first and see if that helps. If not we will try a full reinstall of allt hree servers
thank you so much all ^^
How do i make replays?
Yea i thought so too, but it wont work when i press t
I have switched to legacy as dev doesn't exist right now. i have un installed and re-installed the isle, and i have even un-installed and re-installed STEAM. i am about to restart my computer. if ANYONE knows how to fix this, I would be eternally grateful. the last couple times i s=have sent a screenshot with this problem i have gotten no reply, and it brings me down. i just want to play the isle again.
One. @pale pike (sorry if wrong dude) Two: I restarted and i have the same message.
Hey there, lately ive been physically unable to play the isle for atleast 2 or more months. When i try to find servers, none show up, and i've tried basically everything known to man including setting my ping to different settings on steam, to using command prompt commands, and validating files/uninstalling and re-adding the isle, to try and fix this. I have even had professional help to try and fix it and have failed completely. Would there be ANY way to fix this or and i somehow fucked?