#🔧-legacy-troubleshooting-🔧

1 messages · Page 24 of 1

pearl oxide
#

Heeeyy, cool. I'm glad it was something easy

chrome oasis
#

it says 0.1.51.8

torn coyote
#

Now I can play again, thanks for telling me to check that

pearl oxide
#

Which server have you been trying to connect to? Is it running 0.1.51.9?

#

Anytime Dino, glad to help

chrome oasis
#

The server is gone now. That’s weird

#

I actually didn’t check beforehand though if it was on the .9 version. Chances are that’s what the issue was.

pearl oxide
#

Yeah. Anything running .9 is running the Dev Branch version of the game

chrome oasis
#

Yea that makes sense to me. Ok thanks

pearl oxide
#

I posted a thread about this kind of thing earlier on the Steam forums, if you want to switch over to .9 it also explains how

#

I've had to explain this super often the past few days, so do me a favor and just read that if you need to know more, lol

chrome oasis
#

Ok sweet thanks

#

Lmao

pearl oxide
#

Alright, if you figure out that's not the problem just let me know

#

But I'm preeeeettttty sure that's what we're looking at my guy

chrome oasis
#

Yeah me too

delicate canyon
#

@pale pike 10/10 Mod!

pearl oxide
#

I posted and pinned that thread

delicate canyon
#

I just scrolled up and saw that XD I forgot y'all had this chat, thats why I said something in bug place

pearl oxide
#

Just messin'

delicate canyon
#

10/10 MODS #needaraise

pearl oxide
#

If that fixed your issue then that's good

delicate canyon
#

Gotta download the 5.1GB again XD

delicate canyon
#

Hey it downloaded and I went to launch and it said "missing ex."

pearl oxide
#

Missing .exe?

delicate canyon
pearl oxide
#

That sounds like it didn't get downloaded correctly or was possibly deleted by your security software (if it mistook the file for a virus).

#

If you browse your local files for the game you can verify whether TheIsle.exe is there or not.

delicate canyon
#

Browse in steam?

#

I checked and that file is not in there

delicate canyon
#

I uninstalled and reinstalled...still got the same message..

modest night
ruby vale
#

her system specs probably don't meet the game's requirements

#

what happens when she tries to get onto a server

modest night
#

I guess it wont let her get into it at all when she clicks play, Im so confused

#

OMG.....

#

She hasnt even tried clicking play yet.... dondiRIP

#

Ill let u know what happens when she tries to get onto a server!

pale pike
#

@delicate canyon You have to verify the game files integrity .
To do so go in your Steam library . Right click The Isle > Properties.
Click on the ''local files'' tab and select ''Verify integrity of game files''

delicate canyon
#

I have done that it said nothing was wrong and still didn't work

rustic niche
#

Hi there

#

what is that ?
Fatal error: [File:Unknown] [Line: 1418]
No outstanding IO, no nodes in the queue, yet we still have 'PackagesWithNodes' in the graph.

0x00007ffcab98a388 KERNELBASE.dll!UnknownFunction []
0x00007ff7da43e269 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff7da474c59 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff7da3fdbac TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff7da3c8a2d TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff7da4adb15 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff7da4a8a78 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff7da4491ab TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff7da44668c TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ffcae7f3034 KERNEL32.DLL!UnknownFunction []
0x00007ffcaeec3691 ntdll.dll!UnknownFunction []

Crash in runnable thread FAsyncLoadingThread

pale pike
#

@delicate canyon then I'd suggest adding steam in your anti virus exclusion list, then uninstall the isle through steam. Once the uninstall is done, type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle and delete it.
Install the game again and once done add the isle executable to the exclusion list also.

hallow dust
#

@rustic niche I've had this a few times too. Restarting the game works for me though.

#

Happened once or twice a day, even when playing all day.

#

Nasty bug though, for sure

rustic niche
#

Is there any official information from ACTUAL devs and not moderators on the server crashes?)

#

or they prefer to remain totaly silent about hte facts of numerous server crashes after the last patch)?

fading crescent
#

My computer says it doesn’t meet the reqs but runs absolutely fine on Epic settings so

sonic veldt
#

can anybody help me? I've been having problems with the isle all morning.

modern spear
#

what problems

sonic veldt
#

The problem started after I switched back from the Develpoment branch this morning. Anytime I join a server It kicks me with the message "host closed the connection" I've tird this with 5 different servers and I got kicked from each one.

I tried verifying the game files to see if the problem was there and It didnt fix it.

I tired Re-installing the game and the problem still peristed.

I check My firewall settings to see if anything changed but nothing.

I did notice anytime i interacted with the isle in any way through steam though steam would but out and almost crash. I went to clear the download cache to see if that hlped with re-installing a second time and it said that my client was not functioning properly, so it re-installed steam.

Im re-installing the game again to see if that fixes it but if anybody can give me a hand it would be greatly appreciated.

lilac thistle
#

Try restarting your pc, and shut your internet off/on

sonic veldt
#

ill try that when the games done installing

#

and get back to you with my resuts. thanks

sonic veldt
#

Hey just to check in the game works now!. Thank you for your advice 😄

stoic palm
#

when I tried to open up the isle, I keep getting a fatal error that just blocks me right outta it.

#

help

lyric atlas
#

No matter what server i try to go on it says my game is out of date and needs to be updated but idont have any missed updates

pale pike
#

@lyric atlas you're most likely trying to join a server on the dev branch. To get on the dev branch, go into your Steam library, Right click The Isle > Properties. Now go in the BETA tab and on the dropdown menu select "development branch", close the window and let your game upgrade!

stoic palm
#

oof okay

#

I swear, if its outdated again, I'm gonna scream cus I just got a new computer

#

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x5ecb53c0

0x00007ffb5ecb53c0 UnknownFunction []
0x00007ff75200a1a4 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff750ce04a7 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff750cdf38d TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff751112cd1 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff75049a179 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff750495afc TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff750495d8a TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff75049e4e9 TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ff752116a4a TheIsle-Win64-Shipping.exe!UnknownFunction []
0x00007ffb748b3034 KERNEL32.DLL!UnknownFunction []
0x00007ffb76953691 ntdll.dll!UnknownFunction []

#

Computer Information:
Manufacturer: HP
Model: HP Laptop 15-db0xxx
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx
CPU Family: 0x17
CPU Model: 0x11
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 1996 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: AMD Radeon(TM) Vega 8 Graphics
DirectX Driver Name: aticfx32.dll
Driver Version: 24.20.12050.0
DirectX Driver Version: 23.20.826.2304
Driver Date: 10 16 2018
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: AMD Radeon(TM) Vega 8 Graphics
VendorID: 0x1002
DeviceID: 0x15dd
Revision: 0xc4
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 13.54" x 7.64" (15.51" diag)
34.4cm x 19.4cm (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 256 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speaker/Headphone (Realtek High

Memory:
RAM: 7843 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 952605 Mb
Largest Free Hard Disk Block: 830975 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

#

what's up with it?

pale pike
#

Ahh I see you only have an integrated video card, which the game doesn't support, you would need a standalone GPU

stoic palm
#

fuck

#

second time I lost the chance to play the isle... ;^;

lyric atlas
#

I already have it downloaded

pale pike
#

@lyric atlas also, using the "hide outdated" filter should show you only servers on your version, try that.

lyric atlas
#

Ok hold on

#

Ill get both pics

#

Its the same

#

Should i just keep hide outdated checked?

pale pike
#

yeah

lyric atlas
#

Ok thank you very much

nocturne rune
#

Hello, looking for some help. I downloaded The Isle today, and I keep getting "No servers found." I unchecked all of the filters, is there something I'm missing?

#

I also do have a new mac, I saw that there was an issue but would that not allow me to play?

proud crater
#

you're running the game on the new Mac or on a PC?

#

Mac support has been down for a while

nocturne rune
#

The new mac. Do I just have to wait for it to be able to play on Mac?

proud crater
#

yep 😕

nocturne rune
#

Ah bummer. I don't have the pc anymore.

weak gorge
#

I've heard that there are ways you should be able to use Bootcamp I think it's called to simulate windows and play the game from there, but I've not looked into that as extinsively as some others around here

proud crater
#

there are solutions to the "No Server Found" bug in the pinned messages of this channel, too

weak gorge
#

^ Might could work even if you're on a mac

nocturne rune
#

Yeah sorry, I've been reading a lot of them but the ones I've tried haven't worked. I didn't realize that having a mac would be a problem earlier. I'll try and see if there are more mac specific solutions.

proud crater
#

i think it's UE4 that's the problem

iron sinew
#

if anybody is in here, I need a little help. I'm new to the game and I'm not sure whether this is a steam issue or the game. I try to connect to a server and it says that I'm outdated and I need to restart steam. I've done that a couple times and no change. The kicker is not but an hour or two ago I was playing online without a single issue and there hasn't been an update in that period. So a little help would be appreciated

#

the steam client does this strange 3 minute validation thing and nothing gets fixed and it doesn't write any data...

iron sinew
#

ok awesome it took a bit but it's finally writing data for an update, had me worried for a bit that things were messed up. Thanks!!!

vernal junco
#

Or any Dev really just keep having problem getting to connect to server i keep getting kicked would be really nice to play again after a so long time

ruby vale
#

<@&401466542140817419>

cinder abyss
#

@vernal junco Make sure you don't ping devs

vernal junco
#

oohh sorry

cinder abyss
#

@ Moderator would be the correct ping for assistance with this problem

#

No worries!

#

Unfortunately I don't know too much about error messages, but I think @pale pike might know more when he's available

vernal junco
#

well i will be here for at least a hour would like to solve this problem as soon a possible.

#

@cinder abyss so who is Paco??

cinder abyss
#

He's another moderator, very technical with errors like this ^^

alpine ivy
#

So I've been using ReShade to give the game more saturation as, while I haven't been diagnosed with color blindness, I have a very hard time discerning some colors when they're put against something similar. So it's difficult for me to tell if, say, an allo is male or female. Rex is also difficult for me in that case. But going over the #519931024956850187 I saw that people were using the program to abuse the nightvision and cheat, more or less. I went about removing the ReShade files from the game because of this, as I do not want to be seen as a cheater/rulebreaker/what-have-you. After removing it, I noticed my game is ungodly bright during the day to the point I'm unable to see anything unless surrounded by trees. I'm literally blinded by light. I tried verifying my files, and even reinstalling to no avail. Is there anything I can do to fix this?

#

Computer Information:
Manufacturer:
Model:
Form Factor: Desktop
No Touch Input Detected

#

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3392 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 750 Ti
DirectX Driver Name: nvldumd.dll
Driver Version: 25.21.14.1735
DirectX Driver Version: 25.21.14.1735
Driver Date: 12 11 2018
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 750 Ti
VendorID: 0x10de
DeviceID: 0x1380
Revision: 0xa2
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.78" x 10.55" (21.54" diag)
47.7cm x 26.8cm (54.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (High Definition Audio

Memory:
RAM: 8161 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 2078941 Mb
Largest Free Hard Disk Block: 856297 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

cinder abyss
#

@alpine ivy How did you go about uninstalling your ReShade? Did you remove the dxgi.dll (or d3d11.dll) and the corresponding ReShade folder?

alpine ivy
#

I removed all of that, yes

cinder abyss
#

Have you deleted your entire The Isle folder when you uninstalled?

alpine ivy
#

I haven't. I'll give that a go

cinder abyss
#

That's the only way to completely get rid of the game files and anything that might be left

alpine ivy
#

The Isle or TheIsle

cinder abyss
#

The Isle

alpine ivy
#

mk, ty

cinder abyss
#

Also, I'm inclined to say ReShade (so long as you aren't using those exploity toggles) is fine for time being and if it ever gets banned, I think it'll just be a file block like it was before. It won't let you start the game until you get rid of the ReShade, which is easy deletion.

alpine ivy
#

I appreciate the heads up

pale pike
#

@vernal junco what error are you getting?

vernal junco
#

Right Good evening Paco i have a problem getting to connect to the many servers of The Isle

#

every time i try to join one it ends up going the the loading screen see a bit of the glitch out map for 10 sec or so then immediately get kicked out saying the Host closed the connection and i dont know why i have tried so many options now i dont know what to do anymore

#

Just recently got back to The isle after a very long time and i can't even play it, yesterday i did delete my steam completely and downloaded it again as well as the game and it worked the evening yesterday but today im having the same problem again do you have any idea why @pale pike

pale pike
#

^solved

cinder abyss
#

Paco is GWcmeisterPeepoLove

honest river
#

There's a guy on our server who's being a nuisance in chat. Is there a certain tab where I can talk to someone to get them off?

ruby vale
#

wym, like talking to someone through direct messages?

honest river
#

They're on the global chat in the game.

ruby vale
#

(off topic but i like bnha too)

honest river
#

He's spamming and being inappropriate

#

(Its amazing isn't it?)

ruby vale
#

oh you mean like contacting an admin?

honest river
#

Yes!

#

Sorry I kinda dumbed out on words there

ruby vale
#

what server is this?

honest river
#

Hold on...

#

Friendly Survival High AI [ENG]

#

Now he's spamming numbers

ruby vale
#

are you in the server's discord

#

if it even has one

honest river
#

No. As far as I know, there's no server

#

And what that picture shows was only a small portion.

#

He went at it for a few long seconds, and those were fast numbers

ruby vale
#

well since it's not an official server, and since there's no discord, there's nothing you can really do

honest river
#

Damn

ruby vale
#

wait it out or wait for an admin to get on in-game i guess

honest river
#

Alright. Thanks anyway~

bitter yew
#

Alright, Ah...I'm on the Public Development branch version, But whenever I search for the Dev Branch servers, I get absolutely no results.

#

Ok, More info, I can't seem to log onto any servers, And the game displays a 'Your client is outdated' message. Not sure what's going on here, Should I switch from the public dev version to the basic one?

ruby vale
#

@bitter yew well what you just said should make you realize what you're doing wrong

#

you're on public branch while trying to access dev branch servers

#

so to fix that update your game to dev branch

bitter yew
#

oh fuck- Hang on, Let me see, I might have missed that.

#

ok I might've just worded that weirdly. Sorry about that. I'm on the development branch version right now, I just checked.

ruby vale
#

alright well then what's happening is pretty much vice versa

#

dev branch, trying to access public branch servers is a no no

#

public branch, trying to access dev branch servers is also wrong

bitter yew
#

Yea...Ok that makes sense. I've been on the dev branch this whole time, But I can't seem to find the servers specifically for that.

ruby vale
#

you can tell which server is on dev branch by looking at the version

#

ending in .9 is dev, .8 is public

bitter yew
#

Alright, I'll take a look. Thanks.

honest river
#

@honest river

#

i keep having this problem were i get kicked from server, and it says kicked from server, host closed connection, i don't know what to do i've tried like everything, uninstalling and re installing, and other stuff.

rocky creek
#

so i search for a server and can never find it and now im only finding chinese servers yet i live in the uk. What can cause these problems as i enjoyed playing on this server.

pale pike
#

@honest river okay so you should add theisle.exe in your firewall/antivirus exclusion list, which can be found in *Program files/Steam/Steamapps/common/TheIsle.

Once the game has been added in your exclusion You should then perform these step :
Open the command prompt as an administrator and running the following commands:
netsh winsock reset
ipconfig /flushdns
Then reboot your pc and try playing on a server.

#

No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle. @rocky creek

rocky creek
#

awesome. thank you

honest river
#

Hello. I've been having trouble downloading the new update for the isles. I would open up the game and try to join a server, it would then say that I had an outdated client. I have the game set on update immediately so I found it strange. I tried updating but nothing worked so I re-installed the game again. The game installed and it started to download the new updates but its stopped. It won't download it anymore. I've tried restarting steam but nothing worked. Please help me, this game is so much fun and it would be a shame if I'm not able to play it again.

modern spear
#

what version were the servers on

honest river
#

The servers aren't the problem anymore its the game itself not updating

modern spear
#

so dev branch isn't the problem?

honest river
#

well. Some servers don't work on dev.

#

If you are on public or dev maybe check the "Hide Outdated" box

#

I actually managed to fix it. something was wacky with the files. Thank you guys anyways!

honest river
#

Another problem. My night vision doesn’t work. And pressing N does nothing. It isn’t in the controls anywhere. Please help.

#

@pale pike @weak dome

pale pike
#

delete your saved folder

#

type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside @honest river

honest river
#

Thank you

soft ermine
#

Hello! I need some help with the "Your computer doesn't meet the minimum system requirements" issue. My CPU and processors and what not are all brand new and up to date. Actually, my bf just built me an entirely new computer to play The Isle because it's my favorite game yet it still doesn't work when it comes to the server situation. I basically just host my own world and play solo while killing the lil NPCS. Any ideas?

#

Respond when anyone can! be sure to @ me.

pale pike
summer canyon
#

CPU: AMD FX-6300
Graphics card: nvidia gtx 1050
Ram: 8 GB DDR3
Gigabyte am3+ motherboard

These are the specs for the system in question

soft ermine
#

Somebody else will be sending it for me since I don't have discord on my computer atm-

#

And there it is.

summer canyon
#

Ik them bc I’m the one who built it

soft ermine
#

Unless you'd want me to take a photo of it @pale pike

#

sorry for the mention

pale pike
#

Judging from your spec I would say both your cpu and gpu are lacking a bit in strength to properly run The Isle, Unless your 1050 is a "Ti" then it should handle it.

#

@soft ermine @summer canyon

soft ermine
#

Oh?

pale pike
#

what graphic setting are you using to play?

soft ermine
#

Ah let me check. The last time I think it was on Medium.

pale pike
#

What resolution also!

soft ermine
#

ohyes
1600x900

summer canyon
#

Im no longer needed here. So I’m gonna just wiggle away

modern spear
#

can you still buy 960's

pale pike
#

I would suggest using either the 720p or 768p resolution as well as putting every setting to low, except post precessing which you should keep at a minimum to high @soft ermine

soft ermine
#

Alright let's try it!

#

Ouch it didn't work

pale pike
#

@modern spear a 960 gtx is fine although doesn't meet the "recommended" requirements

#

are you using fullscreen /windowed / windowed fullscreen? @soft ermine

soft ermine
#

Windowed Fullscreen

modern spear
#

yeah I have a 960 gtx but I didn't wanna recommend it because I didn't know if you can still buy it

pale pike
#

go fullscreen @soft ermine

soft ermine
#

Yeah that didn't work

modern spear
#

sometimes the first one of the following series (in this case 1050 ) is similar to the last of the previous series and they want the newer one to be bought

pale pike
#

well you will still get the red message but have you attempted to load in a server? @soft ermine

soft ermine
#

It was working on the very first day I got it. However, as soon as I logged out and logged back on, it wasn't letting me play properly again.

#

Yeah I did but they are still no servers found

pale pike
#

oh that's another issue

#

No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.

#

try this

soft ermine
#

alrighty

#

switched to 500

#

Now to 250

#

250 is seemingly taking the longest to load up the servers if the choose to load up-

#

Shshwhwjwk It didn't work

#

wELP

stray warren
#

Ребята занимайтесь игрой а не ленью transate for my tekst please

pale pike
slow needle
#

ok

#

so

#

wait

#

make sure the triangle next to dinosaurs is clicked on

#

and the dropdown menu is showing

#

it should be the last option

glad pumice
#

let e start my game up real quick

#

yes, i believe it is checked. my first option under it is build nest

glad pumice
#

I am missing the scent category between buildnest and voicebroadcast

pale pike
#

type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside @glad pumice

#

close your game and do this

glad pumice
#

okay, i deleted the saved file

pale pike
#

launch your game and check

glad pumice
#

ah, now it's there!

#

thank you

pale pike
#

👌

outer ferry
#

I cant find any servers besides some random european ones

#

The official servers arent showing up

pale pike
#

No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle. @outer ferry

outer ferry
#

@pale pike Thank you so much it worked

rough umbra
#

Some people can see percentages etc. in Character menu, how do I make so that I can see percentages?

honest river
#

um

#

anyone here help me?

#

its urgent

#

my giga is stuck in this pipe area near the swamp. Adult giga just slipped into a small open box....

#

crouching isnt working either

#

im going to logout until someone messages me about this...

#

dont really want to start again

#

<@&505047238674874368>

modern spear
#

what server u on

honest river
#

Dev 2

#

Official Dev 2

modern spear
#

ok

oak violet
#

hi um awkward question one of my friends is haveing issues with no sound any idea how to fix it when i googled fixes it said disable cenimatic audio how would i do that or other to fix it

brisk compass
#

Audio settings are found ingame, should be under audio quality.

hardy tinsel
#

I'm having a little trouble joining Official Dev 4, keeps saying I'm out of date and i've restarted my steam multiple times.

pale pike
hardy tinsel
#

yeah it did, at the moment I opted out and once that was done switch back to see if that fixes it.

proper stratus
#

whenever i try to open isle it crashes right after the initial loading scene, ive tried uninstalling and reinstalling but that hasnt seemed to fix it at all

pale pike
proper stratus
#

@pale pike in a pm?

stuck rock
#

in this channel

proper stratus
#

alright

#

Computer Information:
Manufacturer: Alienware
Model: Alienware 17 R4
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
CPU Family: 0x6
CPU Model: 0x5e
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2592 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics 530
DirectX Driver Name: nvldumd.dll
Driver Version: 20.19.15.4549
DirectX Driver Version: 23.21.13.8912
Driver Date: 11 10 2016
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1070
VendorID: 0x10de
DeviceID: 0x1ba1
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 15.00" x 8.43" (17.17" diag)
38.1cm x 21.4cm (43.6cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers / Headphones (Realtek

Memory:
RAM: 16255 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1062421 Mb
Largest Free Hard Disk Block: 688659 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

#

its probably a minor simple fix and im just a Dumbass

pale pike
#

I think the game may be trying to use your integrated video card. If you go in your Nvidia control panel, under 3d graphic setting you should find a dropdown menu that will allow you to give priority to your 1070

proper stratus
#

yep that seemed to be the issue, thank you @pale pike . all fixed dondiExcite

elder spear
pale pike
#

you could try to manually edit your resolution by navigating to : \AppData\Local\TheIsle\Saved\Config\WindowsNoEditor and opening "GameUserSettings" in a notepad @elder spear

elder spear
#

Giving that a shot!

pale pike
#

not sure if it's gonna work tho

elder spear
#

Copying the .ini settings I think are important; what exactly should I be changing, since my desired resolution (1600x900) seems to be there?

LastConfirmedFullscreenMode=2
bFilterSecure=False
bFilterHideOutdated=False
bFilterOfficial=False
bFilterHideFull=False
bFilterHideEmpty=False
bFilterLanOnly=False
bFilterModded=False
MasterSoundVolume=0.368758
bChatHUD=True
bGroupNameTags=True
bNameAvatars=True
bEarlyAccessMsg=True
bNestIcons=True
bReplayRecordIndicator=True
bReplayAutoRecord=False
bSmoothFrameRate=True
bInvertXAxisOrientation=False
bInvertYAxisOrientation=False
ResolutionSizeX=1600
ResolutionSizeY=900
LastUserConfirmedResolutionSizeX=1600
LastUserConfirmedResolutionSizeY=900
FrameRateLimit=0.000000
DesiredScreenWidth=1280
DesiredScreenHeight=720```
pale pike
#

1600x900 should be available from the ingame setting, weird!

#

try deleting thr entire "saved" folder, to reset your games setting, hopefully it will bring back the resolution menu @elder spear

elder spear
#

Here goes 😬

#

Going to try and uninstall/reinstall.

pale pike
#

let's hope that work because i'm not sure how one would fix this

elder spear
#

I'll let you guys know either way. 🤞

elder spear
#

Oh boy. Yeah, it didn't work.

pale pike
elder spear
#

I figured out what was wrong - I'd plugged the monitor into the wrong GPU like a chump rofl. All good now!

#

Thanks for the help. 😄

pale pike
#

ohh well glad you figured it out😁

paper kite
#

im new to this game and no matter what i keep getting this message. my game even just updated and im still getting this. how do i fix this?

#

every time i launch it, it says its updating

pale pike
#
  1. Right-click The Isle in your Steam library.
  2. Select Properties.
  3. Select the Betas tab in the menu.
  4. Use the drop-down menu on this screen to select the Public development branch
    @paper kite
#

type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside @round charm

#

that should bring back your scent.

paper kite
#

thanks paco. its updating right now. ill let you know if its fixed or not

#

going to the dev mode worked. thanks @pale pike

empty pier
#

My scent in game doesn't seem to work i tried to find the "saved" file to delete either any suggestions on how to fix this

pale pike
#

would you mind telling me where did you find the saved folder? @empty pier

empty pier
#

i wasn't able to find the folder at all

pale pike
#

and you tried finding it using the %localappdata% thingy?

empty pier
pale pike
#

thats not the right place

#

type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside.

#

follow these instruction

#

also you might want to close your game before deleting the saved folder @empty pier

clever flume
#

my game won't update to 0.1.51.9? unless its only what dev branch is right now?

pale pike
#

yes 51.9 is the dev branch @clever flume

#
  1. Right-click The Isle in your Steam library.
  2. Select Properties.
  3. Select the Betas tab in the menu.
  4. Use the drop-down menu on this screen to select the Public development branch
#

if you want to hop in the dev branch do this ^

clever flume
#

ah okay, i was confused because i saw servers on normally branch as 0.1.51.9 and was confused

pale pike
#

yeah at the moment you can see both version's server!

clever flume
#

thank you for clearing it up for me xD

thin jewel
#

Going through all the pinned messages and forums and i still cant find the Dev servers on the list. no matter how many times i refresh. Ive got the updated game, verified file integrity, even uninstalled and reinstalled and still nothing. I get a ton of chinese server options or FLUFFY DINOS/BORK!!! servers but none of the offical dev servers to play on

modern spear
#

refresh when having the 'official' option ticked

thin jewel
#

yes

#

This isnt the first time ive been here asking this same question

#

ive gone through all the steps

modern spear
#

huh

#

idk if deleting the 'saved' folder helps

#

unless you already tried

thin jewel
#

it does not help

modern spear
#

No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.
Probably tried this aswell but i'll post it anyway

reef coyote
#

It does that to me as well and to some of my friends

#

You need to keep refreshing

#

Probably a bug

fringe sky
#

Does anybody have a fix for this? It pops out and prevents me from joining seemingly random servers I find on the server list. I did scroll up in this channel to see if anybody had the same problem, but the fix provided (switching to dev branch in the settings, basically) did not work for me. My friend has the same issue and he can also join only random servers. Help, please?

#

I did try reinstalling, as well as checking if all the files are compatible. And everything seems to be 'okay'.

#

How do I check a server's game version?

#

Oh! Thanks!!

raven badger
#

How do you get the game to recognize/use the Nvidia GPU instead of the Nvidia processor? It defaults to "intregrated", but will only allow me to choose Nvidia processor after that. All my other games default to GPU.

#

Now that I've gotten into the game, it keeps saying "outdated client" and to update game via Steam and try again. My game just finished updating via Steam, so idk what more to do at this point.

#

How else am I supposed to get to 1.51.9? I'm not playing on EU with 120+ ping.

modern spear
#

0.1.51.9 is dev branch

#

try downloading dev branch

#

@raven badger

raven badger
#

Oh, I see. Thanks. Was trying to figure out why Steam wasn't updating it, haha.

modern spear
#

it's a common problem atm because you can see dev branch servers while being in normal branch

raven badger
#

Rip

modern spear
#

although that makes more people aware of dev branch

#

which is good

raven badger
#

Yeah, gets the news out.

#

I just want to run around as a dino, lol. Hopefully it'll work after this update. xD

#

If the preollacation ever finishes. Been 10+ minutes for only 300 mb of files. xD

indigo breach
#

I need help

#

if someone would be a good Samaritan

modern spear
#

what do you need help with

pale pike
#

@thin jewel @reef coyote if you tried all solution from the pinned messages and you still can't find server , try opening the command prompt as an administrator and running the following commands:
netsh winsock reset
ipconfig /flushdns
Then reboot your pc and test the server browser again.

indigo breach
#

the game keeps freezing every here and then and stops responding but has good framerates
if anyone has any ideas I would appreciate it
my specs are, r9 280x radeon
8320e amd cpu
fx-8320e
16gb ram
btw my gpu drivers are up to date

#

ASUS M5A97 R2.0 AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard

rough umbra
#

@pale pike Some people can see percentages etc. in Character menu, how do I make so that I can see percentages?

pale pike
#

I am not sure what you mean? @rough umbra

#

@indigo breach what graohic settings and resolution are you using?

indigo breach
#

mainly high and some epic

#

windowed fullscreen 1920 by 1080

#

Ive been playing around with it alot

#

but basciallly all on high

pale pike
#

I would suggest to try lowering the graphic /resolution even further as your system specifications are at the minimum requirements.

rugged zenith
#

Is there a way to get rid of the sliding and spinning of dinosaurs in replay?

ruby vale
#

clicking elsewhere in the timeline of the replay

#

it's broken though

rugged zenith
#

yeah i can tell lol

hardy tinsel
#

I'm still having issues joining Official Dev 4. I'm on Dev branch and it's the only one that doesn't show up no matter how many times I refresh. However, it's weird that Dev 4 is on the normal branch but i'm unable to join it because of the out of date message.

#

edited my message, accidental typos. x.x

pale pike
#

No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.

#

if you do this it may fix dev4 not showing up @hardy tinsel

hardy tinsel
#

I've tinkered a bit and it's not worked sadly. :/

thin jewel
#

Not just me that its not working for now

#

ive literally done all these things and still nothing

#

Ive been trying to play on the offical dev servers for 3 months now and its just not happening

#

ive done all the troubleshooting and still nothing

#

i can refresh the list for hours and at best get the testing server

indigo breach
#

@pale pike thank you I will try that and let you know if the problem consists

winter delta
#

Anyone know how to install the dev branch on ping perfect for server hosting?

pale pike
#

@thin jewel I don't really know what's causing this unfortunately :/

winter delta
#

sorry

errant gull
#

Good evening.

So I've had this problem for a while... uh. I live in these dorms for where I work, right? I use to pay for on site wifi service, but I moved in with a friend who's my roommate, and we decided to switch internet providers.

Ever since I've done this, I'll look at the serve list and find that the whole thing is filled with servers that have 250 ping to over 1000 ping. That wouldn't be too bad, if it wasn't for all the servers that I would be able to play on are gone. The dev servers, isla nycta, all the other ones I would play on are gone. I know I'm running the correct version of the game, and I know I can still connect to these servers because, sometimes when I try connecting to my friends in steam (this works 25% of the time) it'll put me through. But the servers just won't show up.

And I know it's the wifi because I'm using the other service provider before my subscription for that runs out, and that one let's me play fine.

I'm not very tech savvy at all. I just want to play the Isle with my friends, and possibly fix this before the new update. Any ideas would be appreciated.

pale pike
#

No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle. @errant gull

#

but wifi isnt the best for The Isle, a direct connection with an ethernet cable is recommended

indigo breach
#

can you commit suicide in this game?

#

just wondering

#

fyi I just mean restart character

#

lol

pearl oxide
#

Suicide isn't the answer man

#

We can talk this out

#

Probably

indigo breach
#

lol

pearl oxide
#

There's no /suicide command or anything though unfortunately

indigo breach
#

damn

pearl oxide
#

A looooooooong time ago there was one, but it was abused to make piles of food

indigo breach
#

hahahahahahah

pearl oxide
#

But if you can find a tall enough cliff you can hop off, or you can drown yourself in water if you need to

indigo breach
#

okay

#

not bad not bad

proud crater
#

next best thing: drowning being baptized into the replicator

indigo breach
#

@pale pike its still happening

#

and my game looks like a potato

pale pike
indigo breach
#

okay

glossy prism
#

can i get some help i just bought the game and cant play

pale pike
glossy prism
#

Sorry i fotgot to delete message i figured it out

viscid shard
#

im having the same problem and im guessing ill have to do the same?

#

i clicked to link but it only takes me to a gif of the gif above and i dont see anywhere it submit the system information

#

halp

proud crater
#

click Help in Steam, and in the dropdown menu click System Information

#

then right-click in the window that pops up and click "Copy" or "Copy all to clipboard"

viscid shard
#

i did

proud crater
#

then open Notepad and paste it in there

#

you'll have to send it in pieces because of discord's character limit

viscid shard
#

do i send it in here?

proud crater
#

DM it to a mod

viscid shard
#

what one do u recommend

proud crater
#

paco's online :v

viscid shard
#

hes also on mobile :0

#

ill try

pale pike
#

I always troubleshoot people through phone

viscid shard
#

owo

#

okie

amber crescent
#

Good morning! So I am having trouble getting onto a server. Every time I click 'Confirm' it tells me the game is 'Out of Date and to close Steam and Update the game', however, I have done that three times now and still cannot move forward. I was informed to go into the game's properties and select the 'Beta' tab in which I should be able to choose from the drop down options, however, I cannot click on the drop down. Can someone help me with this?

modern spear
#

what version arew you on?

amber crescent
#

How do I find that out?

modern spear
#

if you are on 0.1.51.8 you are on public branch

#

main menu on the right

#

there is a 0.1.51.9 version which is dev branch

amber crescent
#

One moment, restarting Steam.

modern spear
#

if you wanna play on dev servers just do this

amber crescent
#

Yeah I cannot click on that drop down.

modern spear
#

hm

#

then try to find servers with the same version as you, the server version is visible in the server list

amber crescent
#

So I restarted Steam completely and the dropdown is now working. Seems a bug happening with Steam and the game. Now to test and see if it all works 😃

modern spear
#

does it work?

amber crescent
#

Testing now.

#

So far so good 😃

modern spear
#

btw it will also say that your game is outdated if you try to join a .8 server while being on .9 , although you're technically on the newer version

amber crescent
#

So just a simple Steam hard restart will fix it 😃 Thank you for your help.

pearl oxide
#

Unfortunately yeah

#

It hasn't been talked about because we kinda wanted to keep it low key until it's fixed

pale pike
#

ahh you're right sour, it is on the bug tracker I just checked

pearl oxide
#

Nice

#

Yeah I'm hoping it's fixed soon

pale pike
#

well then to keep it low ill delete the message since fae had their answer

scarlet oyster
#

Thank you very much ^.^
Now i can rest easy knowing its not just me haha

pearl oxide
#

Sure thing, glad to be able to help

honest river
#

guys i need help my scent is broken idk if this goes in this channel but ive already done the deleting saved file thing, still doesnt work

#

idk what to do

gilded stag
#

So, I don't know if this is a troubleshooting problem or not or if it can even be fixed but my connection appears to be limited to what servers it can spot. I can only seem to see servers with over 200 ping (Im from the US) and I can never get any of the dev servers to show. Don't know why this is happening but I'm hoping I can get some help.

pale pike
#

@honest river you most likely deleted the wrong one.

type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside.

#

@gilded stag
No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.

Also make sure you are in the dev branch if you want to play on the dev server!

gilded stag
#

Alrighty Ill try that, Im most defiantly in dev as well

honest river
#

@pale pike thank you, for some reason, i had done that before but it wasnt working. I re-did it and it somehow worked

#

thanks

honest river
#

my friend is having this issue, can anyone help

honest river
#

nvm its been fixed

honest river
#

hi

#

my game isnt working

#

it says that i need to restart steam

#

so i did

#

3 times

#

and even restarted my entire computer

#

and it says this

#

"Your computer doesnt meet the minimum system's requirements"

#

What should i do?

viral phoenix
#

Someone help him get NVIDIA installed please, he doesn't have it ^

viscid gulch
viral phoenix
#

@viscid gulch his graphics drivers are not up to date, he doesn't have GeForce or NVIDIA

honest river
#

well im on the waitlist

#

so i dont know..

viscid gulch
#

that is bs. just google nvidia graphics drivers and download the latest drivers for your graphics card and operating system

honest river
#

how much is it

viral phoenix
#

I wish I hadn't told him that already lmao

viscid gulch
#

seriously?

viral phoenix
#

He didn't even know what a graphics driver was tbh, we talked about this in general discussion

viscid gulch
#

so how do you know its a driver related issue?

viral phoenix
#

I normally get this issue when my graphics driver is outdated, and he doesn't even know what a driver is, so I'm making the assumption that is the issue. He also cannot get onto dev branch

#

this is one of his issues

#

no drop down selection

thorn kestrel
#

his game is running, you cant modify a running program

honest river
#

ok

#

lemme close it

#

k got it closed

viscid gulch
#

not sure how this would be related to graphics drivers but checking for updates wouldn't hurt regardless

thorn kestrel
#

after you close it, check your time played, if less than 2 hours, refund the game via steam

#

purchasing something you cannot run is not a good idea

viral phoenix
#

not even gonna let us try and solve it?

viral phoenix
#

He needs to post his specs btw

honest river
#

ok it worked now

viscid gulch
#

lol

honest river
#

now what

#

try it now?

viscid gulch
#

you will probably still get the error message

honest river
#

yeah probably :/

thorn kestrel
#

he does, but he may not, the very clear message that checks your hardware built into the game says it all

viscid gulch
#

if your PC doesn't meet the requirements it simply does not

honest river
#

oh now it needs a update

viscid gulch
#

you selected dev branch?

honest river
#

yeah

#

i will recheck

simple dagger
#

hey i got a problem... can someone please tell me why i try to launch a dev serv and it says my game needs an update

honest river
#

ok yup it is on

simple dagger
#

ive done this like 10 times and still

honest river
#

um

#

im new and i got this game 2 hours ago so idk..

thorn kestrel
#

@simple dagger restart steam and just give it a minute, see what happens

simple dagger
#

i ve done that but still :/

viscid gulch
#

are you running the game on dev branch? if not see gif above @simple dagger

thorn kestrel
#

then restart your PC and wait longer, theres nothing to do but wait for steam to patch

viscid gulch
honest river
#

?

viscid gulch
#

copy and paste the info here

honest river
#

why?

viscid gulch
#

it tells us the hardware components of your PC

honest river
#

Computer Information:
Manufacturer: HP
Model: HP Pavilion Notebook
Form Factor: Laptop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
CPU Family: 0x6
CPU Model: 0x4e
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2400 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics 520
DirectX Driver Name: igdumdim32.dll
Driver Version: 21.20.16.4542
DirectX Driver Version: 21.20.16.4542
Driver Date: 10 24 2016
OpenGL Version: 4.4
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) HD Graphics 520
VendorID: 0x8086
DeviceID: 0x1916
Revision: 0x7
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 12.17" x 6.81" (13.94" diag)
30.9cm x 17.3cm (35.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x 16x

Sound card:
Audio device: Speaker/HP (Realtek High Defini

Memory:
RAM: 5982 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 952745 Mb
Largest Free Hard Disk Block: 710842 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

#

i hope this doesnt show any private information

thorn kestrel
#

oh look, staggeringly lower than what is required to run the game, just like the message says

#

refund it, you can't run it

honest river
#

WHAT

#

NOOO

#

wow i really need geforce dont i

thorn kestrel
#

sorry man, thems the breaks. if you need advice or tips for upgrading just ask

viscid gulch
#

no. you need a better computer

honest river
#

is windows 10 good enough?

#

because thats the computer im using rn

viscid gulch
#

its not a software issue

thorn kestrel
#

you also need to learn more about computers, do some reading

simple dagger
#

@viscid gulch hey maybe that was the problem i wasnt running on dev

#

ty

#

cus i mean i could play on normal servers but not in dev ones

honest river
#

Im going to try it again

pale pike
#

you wont run the game as you have no stand alone GPU @honest river

honest river
#

no stand alone gpu?

#

what does that mean?

#

and im a kid btw

viscid gulch
#

your laptop simply doesnt have enough horsepower to run this game

honest river
#

wow

pale pike
#

the video card your computer has is called "integrated video card". The game doesn't support that. You need a separate one.

honest river
#

is my windows 10 that trash

simple dagger
#

its not windows 10 lol

pearl oxide
#

Windows is only an operating system

honest river
#

i will try this again

pearl oxide
#

If you're used to consoles, it would be like... The equivalent of your home menu on them.

#

But there are specific computer parts that need to be powerful enough in your computer for you to be able to run games.

viscid gulch
#

gl^^ @honest river

pearl oxide
#

In particular, your RAM and GPU are not up to snuff, especially the GPU.

#

The GPU or graphics processor unit is the bit that actually generates the 3D graphics you see in-game.

#

You basically don't have one, so you'll never be able to successfully run it without that.

honest river
#

well thats sad

#

i need geforce really bad now

pearl oxide
#

You would need to purchase a GPU and install it into your computer or, what may be better in your case, buy a different computer

#

If you buy one, you need to make sure that it has a passable GPU. You'll probably have to spend about $800 to get an entry level machine

viscid gulch
#

On a different note, do I really need more than 8GB of memory to run this properly?

#

RAM ain't cheap these days

pearl oxide
#

Probably not? But it's advisable

viscid gulch
#

I mean I read about people running out of RAM with 16GB. There seems to be a leak somewhere

#

I can only play for around 20 minutes. After that windows is prompting me to close the game because it is so hungry on my memory^^

honest river
#

GUYS

#

I THINK MY GAME WORKED

#

I THINK I CAN PLAY IT NOW

#

I CAN GET INTO A SERVER NOW

#

LETS GOOO

thorn kestrel
#

Try increasing the size of your windows page file to match your system RAM @viscid gulch

viscid gulch
#

thanks I'll give it a shot @thorn kestrel

honest river
#

I haven't played since 10/7/18
I keep updating my game and it says its out of date
what the heck do i do
I've done it about 3 times

#

5 now

thorn kestrel
#

@honest river did you check what version you have versus what the server you are trying to connect to has?
current live version is 0.1.51.8
current dev branch version is 0.1.51.9
bottom right of the main menu will tell you your version, server browser will tell you the server version

honest river
#

I'll check

#

Yeah that was the problem

#

How do I get to 0.1.51.9

thorn kestrel
#

opt in to dev branch

#

if you are planning on going to the official dev branch servers, read the rules for it, pinned in #401466246622740490 iirc

honest river
#

Thanks and ite

strong solar
#

I'm have a problem with the Isle to when I go to join any server it says "Host close connection" but I was playing on the Isle Dev 4 just fine yesterday, I'm not sure why all of a sudden it's doing this.

stark drum
#

Might be the wrong channel.. but does anyone know when the website is going to be back up?

upper gulch
#

I keep getting host closed connection this has only been happening for a couple days before this my game worked fine I have tried reinstalling and deleting my save bet this issue is still occurring

astral spindle
#

Okay so, steam says I have to reinstall the game, so I did, then i needed to restart my pc, and i have to reinstall it again?!

pale pike
#

add theisle.exe in your firewall/antivirus exclusion list, which can be found in Program files/Steam/Steamapps/common/TheIsle.

Once the game has been added in your exclusion You should then perform these step :
Open the command prompt as an administrator and running the following commands:
netsh winsock reset
ipconfig /flushdns
Then reboot your pc and try playing on a server.
@strong solar @upper gulch

astral spindle
#

No, not giving any error code. I was playing fine this morning, then a few hours later , my game wasn't installed. So I re installed it, then I had to restart my pc, and I had to do it again

strong solar
#

Thank you for the help, I did figure out how to fix it 👌

opaque cradle
#

Official Dev 1 not showing up on server list, and when it does I get lost pending connection

honest river
timid terrace
#

I already see your issue

#

@honest river You're trying to join Official Dev 4, which is on dev branch

#

You're on regular branch

honest river
#

oofzz

timid terrace
#

Your solution is either switch to dev branch or just join servers on live branch, which is 0.1.51.8

#

Dev branch is 0.1.51.9

honest river
#

ah gotcha

#

how shall i do that?

timid terrace
#

Follow this gif and opt in to dev branch

honest river
#

gotcha

timid terrace
#

It will download an update

#

If you play on official dev servers you also have to make sure you follow our official dev guidelines, which you can find pinned in any dev server channel 😄

honest river
#

yep ^w^

timid terrace
#

If you have any more issues just pop them in here and myself or another mod will assist

honest river
timid terrace
#

You just don't have enough space to update

honest river
#

welp :T

timid terrace
#

You'd need to uninstall something for space or just stay on public branch there unfortunately

honest river
#

i barely have anything installed hecc

#

lemmie

#

seeeee

#

its working but very slowly X3

timid terrace
#

👌

#

I am off now but others should be able to assist if you have any more issues

honest river
#

guess ima just opt out xwx

lucid reef
#

I cant see the dev 4 server anywhere, I dont know why. Does anyone know?

#

Oh wow that worked lol, I had no idea it'd be that simple. Thanks

vernal junco
#

<@&401466542140817419>

midnight parrot
#

I'm having issues getting the in game recording to work. I have auto record checked and recording indicator checked but it's not recording. Is there a setting in steam that might be causing this?

pearl oxide
#

Recording is supposed to be disabled by default, if you're able to that may be a bug in itself

midnight parrot
#

I've rejoined plenty of times and not had it work. @pearl oxide so we aren't able to use the in game recording? I was told that's what we need to use for proof of rule breaking, etc.

vernal junco
#

I have been banned from all the servers and i don't know why can someone find out why i have been banned ???

pearl oxide
#

A server can enable recordings, but my understanding at least is that it's supposed to be disabled by default

#

@vernal junco Are you getting a message about being banned or are you just not seeing servers?

midnight parrot
#

So how do i go about enabling recordings? I play on the dev servers and i'm assuming it's enabled?

#

if it's disabled then that would explain why I don't have any recordings, I haven't played on any other servers to see if it works lol

pearl oxide
#

Ah

#

Dev servers should have it disabled. Tag server admins on the server's channel and they can spectate your area for rule breakers

midnight parrot
#

npnp, ty!

inner elk
#

I can’t get onto isle servers. Any help would be appreciated.

#

I’ve tried all 3 branches and none would let me on.

#

My game is updated as well.

modern spear
#

you can see the server's version on the server list, if you're on dev branch try joining an 'official dev' server

#

if you're on public try a .8 server

#

you can see both .8 and .9 servers

inner elk
modern spear
#

although you can only join one of the two versions

inner elk
#

That fine?

modern spear
#

I can't see what version it is on

inner elk
#

0.1.51.8

modern spear
#

and you're on public branch?

inner elk
#

Yes

#

Well

#

It’s “none” right?

modern spear
#

then it should work, if it doesn't I don't know how I can help

#

yeah

#

you can see you version in the main menu

#

bottom right corner

inner elk
#

I may know the reason behind this.

#

One moment.

inner elk
#

How do I get the other version @modern spear

#

I have 0.1.51.8

modern spear
#

dev branch is .9

inner elk
#

So I need to download Dev branch, right?

modern spear
#

yeah

#

if you want to play on .9 servers

inner elk
modern spear
#

you'll be able to see the .8 servers but you won't be able to join them

inner elk
#

Why not .8?

modern spear
#

most of the updates come out on dev branch first

#

the official dev servers are nice

#

especially dev 4

inner elk
#

Alrighty, I’m redownloading Dev Branch

#

I updated my windows so I hope that was the reason I couldn’t get on before.

#

It worked, THANK YOU! @modern spear

modern spear
#

yw 😄

inner elk
#

You’d get a big ol smooch for all your help but I don’t know you so a big ol hug is all you getting.

#

(>^_^)>

lost root
#

im stuck in a hole pls help

weary ridge
#

I just downloaded the game today and it says that I have an outdated client... I don't understand what is happening

pale pike
young birch
#

i'm on Pangaea survival Official stucked in a hole, i can't move and can't do nothing. Got stucked while i was hunting with my group at (Lat: -282.101,25 Long: 341.284,969 Alt: -69.365,047)

#

i just can't move, in a hole that have non sense where my cera bodie just fits perfectly

pale pike
#

you would have better chance using the @ official server admin tag in the server channel you're playing on @young birch

weary sentinel
#

I have "No servers found" even after reinstalling. It started today after a server crash in dev 2. I can access the game servers half of the time through steam. Is there a way to fix this?

pale pike
#

No server found solution :
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle. @weary sentinel

weary sentinel
#

I tried all of the numbers in the dropdown menu and none of them worked

pale pike
#

try adding The Isle in your anti-virus and or firewall exclusion list @weary sentinel

weary sentinel
#

is this what you mean btw?

pale pike
#

yup this is what i mean

weary sentinel
#

they were all already checked

pale pike
#

but yeah the amount of The Isle... dondiThink

#

try opening the command prompt as an administrator and running the following commands:
netsh winsock reset
ipconfig /flushdns
Then reboot your pc and test the server browser again

#

but try this too

weary sentinel
#

crap

#

it didn't work

#

I thought it would

pale pike
#

crap indeed, I'm not too sure what could be your issue, we tried all my goto fixesdondiSucc

weary sentinel
weak gorge
#

Can you join servers via steams server browser? Like, if a friend is on a server are you able to join them via that?

weary sentinel
#

i can join through steam's browser half of the time. It worked to get me on dev 2 again

weak gorge
#

Have you considered that it could be steam itself then. Like, something wrong with the software, or a bad connection?

#

Or, are you sure that all the server search tags are properly set? Like you dont have something like the official one checked

weary sentinel
#

none of them are checked, I made sure to do that first

#

also, when I try to join a server through steam it keeps putting me in a server that I didn't select. Like I just tried to join Devil's Monarchy just to be on a familiar sanbox server, and it sent me to a random realism survival server. I have the DV TestLevel as a filter, so it shouldn't have put me on thenyaw at all.

#

if it is a problem with steam, how could I fix it?

weak gorge
#

You could try reinstalling steam, but I would try a complete reinstall of the isle again first. By that I mean deleting everything and then everything out of I think the appdata folder. Anything containing the isle and then reinstalling. After that i would try to reinstall steam. Also, just a side thought, how's the weather around there?

weary sentinel
#

the weather?

weak gorge
#

Yeah. The joining a random server bit is weird but the fact that you can join half the time to me just sounds like connectivity problems

#

I used to have a terribly connection. Like literally unable to do much if anything online, and the isle was the most unresponsive, but I could still do normal browsing and such seemingly like normal. The isle however just wouldn't show me any servers

weary sentinel
#

i wasn't having any problems until one server crash earlier today

weary sentinel
#

will reinstalling steam actually help?

weak gorge
#

It could, I honestly can't tell you for sure. Only way to find out is by trying.

weary sentinel
#

omg

#

there was a space in the game mode search bar

#

that was it

#

thank you @pale pike and @weak gorge for trying to help me. I really appreciate it. dondiL

ruby vale
weak gorge
#

That sounds about right XD

weary sentinel
#

I'm surprised that the space didn't go away when i reinstalled and restarted so many times

weak gorge
#

That's why I suggested the appdata, because if I'm not mistaken there's saved data in there including things like your search bars and other configurations, but I thought it would've been cleared as well I didn't consider it XD

honest river
#

I keep getting updates

#

ut at the same time last timei checked i didnt miss 3 updates within one day

#

but*

#

Validated game file? Yes

#

Drivers up to date? Yes

#

Up to reccomended pc specs? Yes

#

update

#

im actually out of version but everytime it "updates" it at a random size and it never actually updates to the current version

#

i.e im on 1.51.8 and the server id like to join is 1.51.9

limber flicker
#

Why does it take so long to complete the update between dev, to non beta mode?

ruby vale
#

depends on your internet

pale pike
honest river
#

I've tried everything j can think of and wont work

#

Got it to work, above video fixed it

honest arrow
#

guys im having issues with the game, it says that my computer hasn't got the minium requirements, even tho i clearly have them, also it didn't say that thing some months ago, and due to the fact that i didn't change the computer it's strange, what can i do?

pale pike
#

just seeing the red message won't keep you from searching and loading into a server @honest arrow

gritty narwhal
#

Apparently many people are unable to find how to use the skin system. Has anyone figured it out?

keen tulip
pearl oxide
#

Probably a bug with the IK

keen tulip
#

where is dino giga ?? where are the skins?
Surv server

honest arrow
#

@pale pike when i join a server i get massive FPS drops, and i can only move for a few secs, also after a while my computer shuts down

#

@pale pike and even tho i had the red message before, it wouldn't do this

pearl oxide
#

Is your system below minimum specs?

honest arrow
#

@pearl oxide nope (i think)

#

i can show you the specs if you want

dim sparrow
#

I uhm

#

I can't change my colours in the menu

#

Maybe i'm missing something but when i spawn in on a survival server i don't get the menu

#

can uhm

#

ghelp?

shut sequoia
#

It's bugged.

dim sparrow
#

fuc

#

okay thank

honest arrow
#

okay i fixed the problem

#

just needed to get the resolution down

#

lmao

dim sparrow
#

Ironic how the skin system doesn't work but the IK does yet they say IK is experimental

old jetty
#

its means very very basic , the first ik teased using trex was great

#

now my hype has gone

#

XD i thought it is the same ik but with some bugs

honest river
#

I can't update my game

idle brook
#

restart Steam

dim orchid
#

So i have a problem where if there isn't any sound in the game, like in the new skin menu or on the test level, my game freezes. Is there any fix?

#

It's very disheartening because i want to play with the new skin system

timid terrace
#

It auto-switches

hallow token
#

I'm experiencing random freezes, any fix for this? As in can be sitting still, randomly freeze.

#

@ when helping.

honest river
#

I cant get my game to update so I can have the skins. Why isnt it working?

#

It updates but says I'm out of date when I play still

stuck rock
#

@honest river make sure you aren't still on the development branch, opt out of all branches on steam and play the normal version of the game

honest river
#

It auto opted out. What about the stable branch? It just updates, but then only takes 2 minutes to update.... Then says I'm out od date. I go back into steam and see its updating again...

stuck rock
#

hmm, sounds like an issue with steam, may have better luck googling for that one if you haven't tried restarting steam already

void bolt
#

I cant go on dev branch

stuck rock
#

there is no dev branch

void bolt
#

What?

stuck rock
#

there is only one branch now, so you don't have to worry about switching anymore

void bolt
#

Oh

honest river
#

And thats the Stable option or the, Opt out of all ?

#

Yeah I opted out and it’s still not working. I’m restarting my computer but I’m sure it’s not my computer. It’s probably steam pissing me off

quiet condor
#

i tested on localhost, i cannot access the skin menu

honest river
#

Well now im in... But I cannot change my skin

#

It legit doesnt show anywhere skin customization

quiet condor
#

i have version 0.1.52.2 no skin selection possible not in local host or an online server

honest river
#

Someone please tell me what's wrong with what I'm doing? I cant change my skin yet it's def the right version

#

@honest river I havent figured that out either

quiet condor
#

found it.... you have to spawn, then the color tool is shown

honest river
#

Ahhh thanks

spark lake
#

Anyone else encountering game crashes upon entering a server? Or is it just me? Also, it seems like when I'm in the skin creation menu, the game kinda freezes up a bit when you click on the buttons..I am of specs (The pic may, or may not give enough information)

#

Nvm, I figured it out

vale elk
#

I cant find any servers to join

#

refreshing or restarting also doesnt work

dim notch
#

A while back I had issues with my game not properly loading in servers. Since theres been a few updates since then, I wanted to reverse the fix I was shown, but I don't quite remember what it was.

Basically, i went into some steam setting or whatever and changed a number, and it made my game load WAY slower. i wanted to set it back because its almost too slow now x.x

lucid reef
#

So how exactly do you customise skins?

lucid reef
#

ty

#

also why do I keep getting these weird annoying screen effects, like the screen is kinda glitchy? It's really annoying

#

It's kinda hard to see here, I couldnt get a good photo but you can see it in the top right. it stopped now but it went on for a while

ruby vale
#

if you're by a human structure your screen will have static

#

so if you dont like it, stay away from them

modern sedge
#

Has the patch or a work around been found those unable to record?

lucid reef
#

I was far away from one but it still happend, and I wanna be able to exsplore human structures without getting an annoying screen effect for 10 min

ruby vale
#

you'll have to deal with the effect

#

¯_(ツ)_/¯

signal hatch
#

I don't know if this a bug or a feature, I have 3 servers in red color in the server list.

#

MattAndErin, Isla Arkadia and The Isle Official US 1

glad sleet
#

I can't seem to get the Official EU servers to show up, the ones shown are all that appear.

#

@signal hatch Double click them, it'll explain

#

Didn't work, though really they should be showing up when you specifically search for Official

#

It's some other issue, unchecked everything and went through the entire server list and they simply weren't there

#

I'll see if Looters pin works

#

The show up on there, not sure why only the EU ones don't ingame

#

Doesn't seem to work either, trying to join that way does nothing ingame

quiet raven
#

I’m having the same problem but with a different server

#

It’s called risen reborn (soft realism)

glad sleet
#

Aha, Pacos suggestion worked

quiet raven
#

No matter what it doesn’t pop up

glad sleet
#

In pinned messages, quicks

quiet raven
#

Yeah about the pings?

#

Tried that already

#

I just search up “risen” and it doesn’t appear

glad sleet
#

Doing that has raised the time it takes to find a server by alot though

quiet raven
#

Nobody else is having trouble finding said server

#

But I’ve been going at it for 4 days already

glad sleet
#

EU servers used to show up which is the weird thing for me

quiet raven
#

We’re having the same thing but just different servers

#

Oh yeah not to mention every time I hit refresh less servers appear

#

Sometimes none

#

I feel like that’s smth I had to put out

vast berry
#

Hello, I can't seem to use my scent. I have tried everything my friends have suggested, that is including deleting the saved folder, rebinding keys, pushing the reset button and etc.

chrome merlin
#

I'm having trouble updating my game to the new build. I was prompted to update The Isle and after that, I went in game but I am still on the old build. I restarted steam, verified game files, but no matter what i'm stuck on the old build of the game.

pale pike
#

type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside. @vast berry

#

@chrome merlin Try running Steam as administrator, also make sure that you opted out of the dev branch

vast berry
#

@pale pike it didn't work

chrome merlin
#

Thank you @pale pike It worked

vast berry
#

i'll restart my computer and see what happens

quiet raven
#

Maybe that’s why the server won’t show up

#

Cause last time I was on the isle it was set to dev branch

vast berry
#

@pale pike it worked, I've deleted the localappdata saved file before, it didn't work last time lol

jade mesa
#

hey guys, may i have some assistance? the betas tab will only show "none" and "legacy" but not "dev" so i can't play on the dev branch ; - ;

ruby vale
#

live and dev branch are merged

#

you dont need to switch

jade mesa
#

😮

#

ooooh okay :3

#

so, should i play on "none" or "legacy"

ruby vale
#

none

jade mesa
#

okayyy thankyouuuu ❤

split wigeon
#

where is the skin selection?

quiet raven
#

@split wigeon after you choose a dinosaur

split wigeon
#

oooh

#

ok

storm dune
#

I (sub 0,9 trex) was in middle of a ambush on a water drinking Skullhead herb(sry forgot their name) i ran out of ambush speed so i go into new ambush mode to rechage it incase he make a run for it... i was just about to start attack again and i was kicked from the game... !! Ger a Mod say i am not banned from the game.. but i get this message you see on screenshot everytime i try log on server with room on it..
Can someone help ? hope i not waste 10 hours playing that trex ..if it was killed while i was kicked out..

#

ign i got if needed Scorpion was the playername 76561198011657297

pale pike
#

okay so you should add theisle.exe in your firewall/antivirus exclusion list, which can be found in *Program files/Steam/Steamapps/common/TheIsle.

Once the game has been added in your exclusion You should then perform these step :
Open the command prompt as an administrator and running the following commands:
netsh winsock reset
ipconfig /flushdns
Then reboot your pc and try playing on a server.
@storm dune

storm dune
#

ok, i played for a month already . so it is open on firewall . .i try the commands

quiet raven
#

I’ve tried all the different ping settings from 5k - 250 and the server I play on still won’t show. I don’t have any filters on which is the bad part

#

I keep searching the first part of the server name and it always says “no servers found”

#

This went on for days now so anyone got an idea?

pale pike
#

do the same thing as i wrote above @quiet raven

quiet raven
#

Ok thanks

meager musk
#

okay so i got a problem not really a bug but i got the good version of the game ,unchecked all the filters and when i search for a particular server called Jurassic-Gameur/Mylosia Reborn it did not appear it say no server found but the people i play with can find it can someone help me pls

quiet raven
#

That is literally the same problem I have but just a different server

obtuse tiger
#

I’m having the same issues. I can’t seem to find any of the Official servers as well as a few other populated servers.

meager musk
#

what is that bug seriously

obtuse tiger
#

I don’t know but it’s very annoying. I just found out that if you try joining off a friend it sends you to a random server. I literally have no hope to joining officials now.

meager musk
#

me its my friend server

#

but i can join it by joinning my friend on steam

craggy charm
#

so I'm not sure if this is being wonky or what, but the game seems to be recording I'm not sure how to get it to stop? or does it auto-record now

#

hitting T doesn't do anything anymore for it

pale pike
#

@quiet raven @obtuse tiger @meager musk you could also try the pinned message by looter

quiet raven
#

o h

#

Thanks

meager musk
#

omg thx

#

but i dont understand

obtuse tiger
#

@pale pike Thing is that’s what I tried earlier. It didn’t work. I don’t know why, but it just wouldn’t connect through the game itself.

#

My game would simply sit in a standstill despite me pressing connect through those servers.

soft ermine
#

woop de doo another problemo

#

or not?

#

i'll just keep you updated if it happens again-

pale pike
#

@obtuse tiger what have you tried so far to get the servers to show?

obtuse tiger
#

Well, I did that little command prompt you posted. Didn’t work. I’ve tried joining off a friend... sent me to another server. Tried joining through the servers listing. Didn’t work. Lowered my server count to 250. Didn’t work. Changed it to every server count, still didn’t work.

#

Looked up server names, checked and unchecked boxes.

pale pike
#

i just had somrbody else try and connect through looter's method and itd working

obtuse tiger
#

I don’t know why it’s not working for me. I tried that before the command prompt because I used to use it on ARK when a specific server wouldn’t show. It’s like the server showing and the Isle isn’t connecting.

pale pike
#

were you game running when you tried?

obtuse tiger
#

Yes.

pale pike
#

close it before

obtuse tiger
#

Wait so shut the game, open the server thing, then start the game?

pale pike
#

the game will launch by itself once you click connect

#

it will ask for a password but you can just type in whatever

obtuse tiger
#

Alright.

#

Yeah it’s not doing that.

#

It could be because it’s full, though.

pale pike
#

yeah maybe

obtuse tiger
#

If only there was a crash. 😂

#

I’m going to try it with another server and see if it works.

pale pike
#

So I’ve been having this problem with the isle a lot lately. It started out with me just being unable to switch back over to the dev branch, but now I can’t play the Isle at all. It’s not following through with any of the updates because I don’t “have enough disk space”? I’m not so sure what that means or how to fix it. I’m playing on a brand new laptop and shouldn’t be having these kinds of problems so early on. If you know what to do or have any advice please contact me

chilly sable
#

Does anyone know how why servers won’t show up. Before I was able to boot up the game and lots of servers would show, but now every time I boot up the game it can’t seem to find any servers at all. Does anyone know how to fix this?

primal musk
#

I've tried fixing it the way Paco said, but mainly Official servers are not showing up, even if i try to join from the steam server list and i have my firewall thing set up. Idk what else to do :/

azure steeple
bleak sorrel
#

Any way to reset the controls? I can't find the scent button, so I deleted the saved folders both in TheIsle folder and engine folder (both of which haven't appeared again yet), reset settings in game and did a reinstall

#

And the controls wont fix

crisp trellis
#

Hey guys so when i click the betas drop down the only thing that comes up is opt out and legacy no dev branch i have started the game and played on a server but to no prevail nothing still

plucky prairie
#

also having the same problem as PS B.HOGG

ruby vale
#

@crisp trellis @plucky prairie dev branch and live branch are merged. there's no need to switch

crisp trellis
#

thanks!

plucky prairie
#

ok perfect thank you

flat wren
#

Why are some servers red in the server browser?

signal shoal
#

sorry for kinda dumb question but why do nests not show the patriarch? or is that not fixed in the current game.

ruby vale
#

@signal shoal the patriarch system isn't in-game yet

opaque cradle
#

Why do I keep getting Pending Connection Failure?

#

I’ve tried all the solutions from numerous help request threads and still get this issue

south oak
#

hey anyone had an issue with not able to use scent or not seeing scent in the settings

pale pike
#

type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside. @south oak

#

okay so you should add theisle.exe in your firewall/antivirus exclusion list, which can be found in *Program files/Steam/Steamapps/common/TheIsle.

Once the game has been added in your exclusion You should then perform these step :
Open the command prompt as an administrator and running the following commands:
netsh winsock reset
ipconfig /flushdns
Then reboot your pc and try playing on a server.
@opaque cradle

#

@flat wren servers are red because they are not on the same patch as you.

flat wren
#

Ah okey, thank you @pale pike

orchid jay
#

Figured this would go here? I have crash logs but cant seem to figure out why our server is crashing. It has been happening since before todays update so while that may have exacerbated the issue I do not currently believe that is it? Or is it just the game being unstable due to early access? (Not complaining in the slightest, just tryina naiil this down is all. )

sullen pebble
#

posting this for a friend of mine. he hasn't been able to scent despite deleting his saved folder. turns out that it just isn't even an option for him to rebind in the menu at all, and Q is bound to 'change stance' instead.

pale pike
#

@sullen pebble he most likely deleted the wrong one

south oak
#

yeah thats the issue i had

pale pike
#

type %localappdata% in your taskbar search box and press enter. Scroll down to The Isle, open it and delete what's inside.

#

have your friend follow these exact step

sullen pebble
#

cool, he'll give it a shot. thanks for the help

pale pike
#

@orchid jay I can take a look at the crash log and try with you if you send it over

orchid jay
#

do you want me to dm it over or just toss it here?

sullen pebble
#

it worked, thanks for the help

pale pike
#

you can dm it if you want but here is fine too @orchid jay

orchid jay
#

ok here you go, thank you so much 😃

#

[2019.01.23-03.24.01:160][417]LogWindows: Error: === Critical error: ===
[2019.01.23-03.24.01:160][417]LogWindows: Error:
[2019.01.23-03.24.01:160][417]LogWindows: Error: Fatal error!
[2019.01.23-03.24.01:160][417]LogWindows: Error:
[2019.01.23-03.24.01:161][417]LogWindows: Error: [Callstack] 0x00007ff67bf4b163 TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:161][417]LogWindows: Error: [Callstack] 0x00007ff67c49ea5e TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:161][417]LogWindows: Error: [Callstack] 0x00007ff67c20a665 TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:161][417]LogWindows: Error: [Callstack] 0x00007ff67c16b345 TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:161][417]LogWindows: Error: [Callstack] 0x00007ff67b241cfe TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:161][417]LogWindows: Error: [Callstack] 0x00007ff67b2471be TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:161][417]LogWindows: Error: [Callstack] 0x00007ff67b24723a TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:162][417]LogWindows: Error: [Callstack] 0x00007ff67b24e6f9 TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:162][417]LogWindows: Error: [Callstack] 0x00007ff67cb73ef6 TheIsleServer-Win64-Shipping.exe!UnknownFunction []
[2019.01.23-03.24.01:162][417]LogWindows: Error: [Callstack] 0x00007ffce7088364 KERNEL32.DLL!UnknownFunction []
[2019.01.23-03.24.01:162][417]LogWindows: Error: [Callstack] 0x00007ffce8d3e851 ntdll.dll!UnknownFunction []
[2019.01.23-03.24.01:162][417]LogWindows: Error:
[2019.01.23-03.24.01:170][417]LogExit: Executing StaticShutdownAfterError
[2019.01.23-03.24.01:841][417]LogWindows: FPlatformMisc::RequestExit(1)
[2019.01.23-03.24.01:843][417]Log file closed, 01/22/19 19:24:01
Thats what we are getting

#

we contacted the server host and was told it was a dev error and to see about talkin to you guys

pale pike
#

Hmm I don't see anything that allow me to figure out any sort of thing from that

orchid jay
#

oki dokes well thank you for looking enjoy your game 😃

warm salmon
#

i have a little problem. i can not select the development branch after the update. Please help me.

pale pike
#

The Public branch and Development branch have merged together now @warm salmon

warm salmon
#

thank you for the info Paco.

civic bay
#

@pale pike This is a bit late, but that message means that there isn't enough space on your computer's hard drive. Go into your file explorer and see how much free space you have on your C: drive or if you have multiple drives

#

@orchid jay I'd get in contact with your server host and see if they can reset the config files for your control panel

#

Cause we were having issues with our server crashing almost every 20 minutes and it ended up being the on the hosts end

honest river
#

I keep having this issue and im not sure how to fix it

drifting sand
#

Having problems with the ik not working.

south quiver
#

^

#

The IK and such, only works for me on the test map

latent kite
#

there appears to be a problem atm with Suchos in that offspring can't eat from the nest, case and point the picture below. I'm assuming it may also affect the pachys as both end up with the character sheet menu that looks like the utah, says their a baby/juvi but the top part is stating their adult?

manic pendant
#

dear developers. Your game suffers. servers under ddos ​​attack! CLOSE INFORMATION ABOUT IP SERVERS! Please😱 some servers blocked...
or explain what happens

short horizon
#

I have yet to see anyone post about these issues, Im wondering if its an issue on my side or others have had this but haven't posted. This issue has started up after the 0.1.52.2 Patch. Its as if i'm in another dimension, I spawn in and all the issues occur I listed below, I can hear dinos roar but I can't see anyone. My friend was right next to me last night and I couldn't see him but I heard him. I can type in chat and see what others are saying but they cant see my messages. It's really strange. I’ve been having Kernell issues with Windows as well as Memory issues so i'm not sure if those things triggered this but it happened in the recent patch. I found this ONLY occurs on V3

Issues I have ran into
- Respawn does not work on sandbox.
- I spawn in or under that map while my creature is invisible.
- F1 doesn't seem to want to work to accept a group invite.
- Various keys seem temperamental and i’ll have to restart the game completely to get keys working (For EX: Q, Shift, 1-4 calls, and H are key’s I've had issues with.)
- Various creatures I play (After relogging to spawn as them properly) seem to have infinite stamina and OR Food/Water.
- Spawning in invisible/ other players being invisible around despite clearly hearing them roar in your face. (What has made my dino appear is hitting the ESC button to pop up the Log menu)
- When I spawn in after I die im greeted with a bloody screen and my dino that I have picked is not there.

I have tried Validating my files and deleting my saved folder and neither of those fixed the issues, I wanted to make sure it wasn't a simple fix on my side before I reported this.
If anyone has any input on this topic feel free to tag me in the Bug Discussion chat.

Picture of when I spawn in

hearty elk
#

Hi, what are the problems with the servers. why the servers is abruptly blacklisted? i’m agree with @manic pendant you need to do something to safe the game !!

timid terrace
rain siren
#

Could someone help me I cant use the scent System even after reinstalling the game certain times…

quiet raven
#

welp I've tried everything and still can't join the server I play on

#

my friend did say that I have to fix my isle client

#

whatever that means or consists so anyone know how to supposedly fix it?

dusky vessel
#

Did you validate your files @quiet raven ?

quiet raven
#

mmyes

dusky vessel
#

Alternatively try the server max ping workaround in steam settings > in game?

quiet raven
#

you mean automatic 5000?

dusky vessel
#

Hmm, try putting it to 500 I guess

quiet raven
#

or just 5000

#

ok

#

I was switching to legacy so I could switch to none

#

cause it updates so I was hoping it would fix itself

dusky vessel
#

I can't promise it will change anything, but I guess it's worth a try

quiet raven
#

thing is I've tried all pings for 5 days straight

#

250-5k

dusky vessel
#

hmm

#

Can anyone else join said server?

quiet raven
#

yep

#

the server's called risen reborn (soft realism)

dusky vessel
#

I'll try to join, have you tried reinstalling the game in its entirety?

quiet raven
#

tried that yesterday

dusky vessel
#

Not sure what to do then, I suggest to try another server if you really want to play. Which is unfortunate, but until the devs manage to pinpoint why this happens, or anyone else, there's not much we can do

#

Well the server is full at the moment, so I can't join to see if it lets me

quiet raven
#

and I've tried to join my friend who was in that server

#

but it only took me to another

dusky vessel
#

It didn't give me any issues when joining the server, perhaps your antivirus or firewall is messing with your connection to it?

quiet raven
#

that couldn't be possible?

#

I've never had issues with joining it

#

up until 5 days ago

elder spear
#

I play in windowed mode. When swinging my camera around, my mouse sometimes goes right to the edge of the window. If I happen to be clicking, it begins to drag the aspect ratio of my game. My game freezes until the mouse is released and adjusts; but this never used to happened in previous builds of the game. Any way to prevent this? I have a large monitor and always prefer to play windowed with games, so fullscreen is not an option for me.

dusky vessel
#

Might be that something changed in those 5 days that put a flag up in your firewall

#

Then again I'm no technician, so I really can't give much advice

quiet raven
#

damn

#

what if I run the isle as an administrator

terse garden
#

I would try that.

orchid jay
#

@civic bay when yous ay reset the config do you mean reinstall the whole server or something else?

civic bay
#

It wasn't an entire reinstall I don't think. @orchid jay although that would might help, just make sure to back up the player database

orchid jay
#

We will ask the hosting service to reset the config first and see if that helps. If not we will try a full reinstall of allt hree servers

#

thank you so much all ^^

split sand
#

How do i make replays?

split sand
#

Yea i thought so too, but it wont work when i press t

azure steeple
#

I have switched to legacy as dev doesn't exist right now. i have un installed and re-installed the isle, and i have even un-installed and re-installed STEAM. i am about to restart my computer. if ANYONE knows how to fix this, I would be eternally grateful. the last couple times i s=have sent a screenshot with this problem i have gotten no reply, and it brings me down. i just want to play the isle again.

#

One. @pale pike (sorry if wrong dude) Two: I restarted and i have the same message.

static hearth
#

Hey there, lately ive been physically unable to play the isle for atleast 2 or more months. When i try to find servers, none show up, and i've tried basically everything known to man including setting my ping to different settings on steam, to using command prompt commands, and validating files/uninstalling and re-adding the isle, to try and fix this. I have even had professional help to try and fix it and have failed completely. Would there be ANY way to fix this or and i somehow fucked?