#Support Ticket Issue
13 messages · Page 1 of 1 (latest)
me too
Im hoping that they will reply soon. Back then before pw first shut down, i also got banned due to false ban. Took around 3 months they replied my ticket, which is insane.
Yeah me either. Hadn't been replied already 6 days
@floral gust @acoustic orchid please check my support ticket #14765 
before the relaunch there were many many piled up tickets over years.
although this time there are less piled up its still over 15k+ closing in on 16k.
staff team is not big. its a sad situation but there is nothing to do.
people have not gotten replies for way longer.
I mean.. before pw shut down it took me 3 months to get me unbanned, that shouldn't take long since there's not a lot of support tickets going on.
Im just hoping that they will reply my ticket ASAP
i feel as though my msg has gone unread.
15k+ is a lot of tickets.
They should've just focus on tickets rather than big updates..
they are doing that tho?
updates have been very lacking and its mostly just them trying to deal with bans game problems bots and lag.
If they are doing that, it should be done to reply 15k+ tickets within 2 weeks
based on what info?
how do you know that 2 weeks is enough for 15k+ tickets?
well well well
