If you have been banned for MINING speak up here.

[gloomy vale]

Hey! I'll get back to you in a bit, hold tight.

If you believe your ban was issued in error, you can contact support for a review. Include your account name, the reason shown for the ban, and any relevant details that may help in reviewing your case. Appeals are only considered in exceptional cases, and responses are not guaranteed. If the ban is related to a known issue, such as being falsely banned during account creation, this is being investigated as a high priority. Please ensure to provide all necessary details in your support ticket.

Sources:

• Article: I was banned
• Article: I was falsely banned

[lunar saddle]

@frank canyon @shy lichen

[frank canyon]

Hi, it happened when i tried to exit the mines, as soon as the "completion" thing appeared I got banned

[shy lichen]

Same story to me. It happened when I was mining and tried to exit the mine — as soon as i finish mine I got banned. Nick Name ElHash. Ticket #11345

[robust trench]

Same, I'm also using epic pickaxe and flask, my nickname is FARMER.

[obsidian finch]

I exited from a mine and got 3650 day ban, my name is Avenger

[lunar saddle]

I really think they thought legit ppl couldn't get that far that fast OR they implemenet something to try and stop the hackers but it also affected real players, my runtime was like 6 minutes without epic pick, when I got to epic pick paired with flask the runtime was less than 5 minutes, 2k xp per run which felt pretty good, hopefully we can get back to grinding whenever this mess gets resolved.

[fading trail]

maybe im not banned but is mining a good way to lvl up? im lvl 37 and kinda need a way\

[jade dock]

I need tips too on how to level up faster xd, im only at lvl 30 and spent ages yesterday doing lvl 3 mines and nether 3

[lunar saddle]

this is not the forum for that, guys please. anyway i'll tell you a way what I did, i alternated between nether and mines, and later did nether till 40-60, also enabled the perk to get dq every 2h which unlocks at like lv53, and butterfly quests, but please don't message here if ur not facing the issues we are facing right now.

[robust trench]

I did the same thing, I was nethering because mining was laggy for me, then nethering is laggy to me, then I try farm hanging leaves, and because I think mining was not laggy anymore, I try go back to mining, and it was working, still laggy but playable, and after 3 mines I am leveled up to 80 and upgraded my pickaxe to epic. Then, when I go inside the mineworld, I'm disconnected from the game, and when relog I got ban 3650 days. (My nickname is FARMER)

I already opened ticket #11291
But, still no answer yet. Do I just wait?

[lunar saddle]

we have to wait till monday sadly. (which is very unfair and the worst timing ever)

[robust trench]

Bruhhh, I just hope for the best for us. I feel like epic pickaxe could trigger the false ban, because I can mine even though laggy using master. But, idk tbh

[lunar saddle]

its not bc of epic, someone here lv70+ got banned aswell.

[shy lichen]

This is so unfair i have 390 bunny mechanic 10 more to get magic egg ...

[obsidian finch]

I was 2 steps ahead of everyone, after appeal I will be 20 steps behind

[lunar saddle]

the exact way that we all feel I am pretty sure, I got hooked grinding since launch for like easily 13h a day, sometimes it was even 22h, sleep schedule different everyday.

[obsidian finch]

Same man, I just unlocked vampire perk and now I cant grind anymore

[lunar saddle]

welp I will miss out on egg gacha, buying some blueprints, bunnynators for investment and grind is delayed for dark stones.

[robust trench]

Maybe bot detection, I also played 8-10 hours a day, please tell me if you got unban, I will also tell you guys if I got the good news.

[obsidian finch]

It hurts

[outer maple]

same, me too, i plyed almost 200 hours on leveling #1492414923144171611 @spark hedge

[lunar saddle]

Siskea will get to us on Monday.

[outer maple]

we need to wait untill monday?

[lunar saddle]

unfortunately.

[twilit siren]

You’ll probably be waiting a bit I got banned 4 days ago and still nothing about an unban

[outer maple]

did u get any response?

[lunar saddle]

was it related to the same issue as us or it's a "critical login error" or whatever that issue was.

[twilit siren]

No I haven’t gotten any response for 4 days. I keep pinging the developers on Discord, posting every hour to bump the thread, and it’s doing absolutely nothing

[twilit siren]

I got banned after the maintenance break I just joined my world and got a 10 year ban

[lunar saddle]

insanity, my main world got bugged like 4d ago and i couldn't even enter it.

[shy lichen]

Same

[twilit siren]

Honestly I think I’m quitting this game because this is really just embarrassing

[lunar saddle]

Sadly it does have alot of issue still and they might have rushed the release, but I really do love the game and the grind, I just hope they make everything right.

[shy lichen]

I also lost all the hype i spend real money, grinded this game like 12h+ per day while working and now i cant event get my Magic Egg...

[lunar saddle]

i spent like 10 euros total i think and rest I grinded.

[shy lichen]

I still have hope that i will get unbaned in next 16h and i can claim my magic egg 😄

[lunar saddle]

I can't go another minute without PW bro I am losing it 😭

[shy lichen]

Same i got so adicted i even started playing pw at my job 😄

[flat crane]

[lunar saddle]

man I really want to be able to grind like right about now...

[exotic bobcat]

Tbh when I was speed running exit mine 1 for a quest, it wouldn’t load there mineworld until a while after I did sum else so I def see them implementing sum so u can’t speedrun mines a lot (I haven’t been banned bc haven’t been gone far in mines yet)

[sick merlin]

Ye I wouldn’t suggest doing a lot of mines I was doing a lot of lvl2 mines and out of no where like every1 else got hit with the 3650 day ban for “hacking” watch out xD

[exotic bobcat]

I love them tho :[ n tbh whenever I use a key, I try to clear everything which takes a while, so it seems unlikely they would flag me for anything

[lunar saddle]

day 1 of no pw.... THIS IS SO UNFAIR WE SHOULD BE FREE AND ABLE TO PLAY

waking up to see my brother doing mines freely 🫪💔

If you have been banned for MINING speak up here.

[spiral hollow]

Yeah, i experienced this too. I grind every day for 6 hrs untill i reach level 32. But, today, i just finished mining level 2 mine. When i complete it, i got banned for 10 years? Please PW mods response, i didnt do anything wrong

[lethal thorn]

i got banned immediately after exit lvl 5 mines too, what should i do?

[lunar saddle]

all we can do is wait till monday...

[sly island]

You all got banned because you cheated simple

[lunar saddle]

forsure did! most certainly didn't spend 15-22h a day to grind.

[spiral hollow]

I grind 6-8 hrs a day

[sick merlin]

@viscid sonnet yeah

[viscid sonnet]

Gold keys?

[sick merlin]

Nah lvl 2 keys

[viscid sonnet]

U buy em off pwe?

[sick merlin]

Ye most of them y?

[viscid sonnet]

Thats probably your main cause. Juse email them they respond from 2 days to a week

[exotic bobcat]

Wait it’s form buying?

[viscid sonnet]

The keys prolly duped or hacked idk but i heard thats whats getting people banned. Thats why i dont even want to mine anymore

[silver geyser]

Holy moly how many people have been banned from mining
Good thing I haven't been mining
I won't be now bcs of this forum

[exotic bobcat]

Ohhh :[ I usually craft mine so Mayb that’s why I been safe.

[lunar saddle]

there is no way this is the reason, we all experienced the same thing, right when we we're about to exit the mine it kicked us out and banned, every person here got banned the same way, it's the same pattern.

[spiral hollow]

I really hope we got justice, i grind 6-8 hrs a day

[exotic bobcat]

YEA gl to yall I rlly hope yall get help soon

[lunar saddle]

dude I grinded 15h a day EASILY for 9d straight, if we don't get help then gg

[red flower]

same lv 2 mining just looking for exit and get 400 exp but get banned after i click the exit door

[red flower]

realy? i bought 200 bkey but with fair price 75bc each on pwe then mining lv 2 like 160 key left then got banned

[robust trench]

I got ban by mining level 1

[spring spear]

Same I just want to hunt rusty nails and old miner shoes and sell them on pwe,so I do mining LVL 1, grinded 8-10 hours/day for 3 days straight gathered around 200+ B keys

[obsidian finch]

No, I cleared mine and got banned

[shy lichen]

Day 1 without pw 🙁

[vale fulcrum]

completed level 2 mine and got banned randomly

[shy lichen]

Wellcome brotha

[viscid sonnet]

Perhaps i dont want to mine anymore

[lunar saddle]

I would have nothing else to do really, fishing is boring and nethers just suckkk 😭, i'll just make sure to have my clipping on everyday this time if something like this happens again.

[viscid sonnet]

True and true. I wish they would just keep the Herobase as a permanent thing. The Jetrace is also good but has a daily limit which sucks and nether just hurts my brain from all the navigation 😭 wishing nether was like herobase with loot pool maybe then itl be more popular + a boss fight in the end would be nice

[lunar saddle]

i tried to do the jetrace for dq and i failed so many times, it's so hard 😭

[outer maple]

ma ticket dissapear

[viscid sonnet]

“See you at finish line”
dies in the first 10 seconds

Definitely not me

Anyways sorry for changing the topic i wont speak away from the topic anymore

[lunar saddle]

you're good (jetrace is evil and i don't wanna touch it ever again)

[viscid sonnet]

I actually like doing the jetrace I’ve actually mastered it a bit %60 rate of me completing one. Just love laughing at thr people who die in the first 5 seconds its the best part

[shy lichen]

So u guys think we get unbaned tomorow?

[viscid sonnet]

They probably dont work during the weekends. So most likely Monday yea tommorow sorry im lost in time too much redbull.

[lunar saddle]

yeah tomorro, lool ur good, I also find it funny that they only compensate you 5 days vip for lost time and stress...

[shy lichen]

But i see people are waiting like for 2-5days to get unbaned this is so scary 😄

[viscid sonnet]

Ive gotten false banned too like this but i never went to the mines i just bought a cheap rod and got banned the next day. I emailed them took them 1 day to unban me from my experience

[shy lichen]

saddest part that i have 390 bunny mechanic... i was 10 more to geting magic egg and now i geting 5vip days compensation 🙁

[viscid sonnet]

They literally prevented you from obtaining the magic egg ride damn😭 i would try talking to one of the mods to see if they can atleast compensate you with the 10 mechanics due to it being their fault that you weren’t able to get one but then again them being them idk and theres always next year

[candid fossil]

@robust trench rip im a guildie of urs lmao

[vale fulcrum]

when did all this start, and did anyone get unbanned by now?

omg I created a ticket on a normal form, and as I can see there's another link for account bans right now. I will probably get unbanned in few weeks only

[robust trench]

Please tell them man, I don't want to get kicked hahaah

[sick merlin]

Any1 know when pw goes into office? I’m tryna get unbanned like rn tbh

[viscid sonnet]

Look up their office location in maps and check what time they open sry just a dumb suggestion

[obsidian finch]

When will we be unbanned?

[glacial swallow]

Same here, i was banned when i finished another lvl 5 mine, still waiting for them to check my ticket

This is so stupid to be honest, there are so many fishermans that are just macroing or cheating, and theyre accounts still active, i even know some of them. But WE, out of all people we who clear mines get falsely banned:/

[lunar saddle]

I have lost over 200k bc now because of this aswell, bought stuff that dropped alot within the 3 days and not a single chance to even sell them, not to mention the time I have lost and now I am like 3 days behind everyone, really demotivating.

[glacial swallow]

Cats dying, vip burning, items loosing theyre cost, love this game. Created a clan with my friends to have an active community together, and i got banned as a clan leader:/ I'll be frustrated if i dont get a compensation in any way, at least in vip days that just burnt in nowhere.

[glacial swallow]

By the way, did you get unbanned or still waiting for them to at least check youre ticket?

[lunar saddle]

Still waiting.

[robust trench]

I don't even get any response yet.....

[spiral hollow]

Which country is pixel world coming from?

[lunar saddle]

Finland.

[glacial swallow]

Guess the only thing we can do is wait, its monday now, working days, so maybe now we will get a responce about our problem, at least i am glad i am not the only one who got falsely banned in mines

[obsidian finch]

Same here, I'm a father of 3 dogs and 2 cats and also clan leader, I would never cheat risking all that and I have been waiting over a day for unban

[glacial swallow]

I HOPE we are waiting so long only because we were banned on weekends, mostly technical support doesnt work on weekends

[obsidian finch]

That should be exactly why, I'm expecting unban today or I'll start expecting apology rewards

[spiral hollow]

Yeah, i really hope i can get back on playing soon. I believe in the team

[shy lichen]

I see poeple waiting weeks to get unbaned 🙁

[spiral hollow]

I really hope that i dont have to wait 3 days or more to get unbanned

[shy lichen]

I lost almost 1m bc of this false ban...

Maintance? imagine rollback for 3days 😄

[spiral hollow]

Maintenance again?

[lethal thorn]

i lost my epic pickaxe because of this False ban... it says Hacking i dont even hacking tehell

[shy lichen]

How u lost epic pickaxe

[obsidian finch]

Because he/she got banned?

[lunar saddle]

@spark hedge could us fellow miners please get some help today, thank you.

[obsidian finch]

@spark hedge help is required

[clear zinc]

Got banned 3000days Gg

[shy lichen]

While mining?

[clear zinc]

@shy lichen yes 2 days ago

[spiral hollow]

@spark hedge we just saw from the announcement that there is a gameplay adjustments for mining. Is this related with some False Ban Case here? We need help to be unbanned

[lunar saddle]

day 3 no pw: I'm losing it.

[flat crane]

Same. I just want to go back to grinding, but I'm afraid that we will return to already broken by bots economy.

[lunar saddle]

Legit all I want to do is grind, I'm very competitive in every new game I find and usually if I enjoy the game and progression alot I dedicate 15h easily a day.

right now it feels like the 9 days I dedicated to the grind have gone to waste and being behind by 3 days now doesn't make me feel any better.

[shy lichen]

Nah this is so unfair the grind the real money we spent and now none cares about us...

[obsidian finch]

@spark hedge @gloomy vale

[gloomy vale]

Hello! If you're experiencing a 'Critical Login Error,' this is a known issue related to high server load or temporary account/login inconsistencies. You can try restarting the game, checking your internet connection, or waiting a few minutes before trying again. If the problem persists, consider creating a support ticket with your account name, platform, and a screenshot of the error if possible. Thank you for your patience while we work on resolving this issue.

Sources:

• Article: "Critical Login Error"

[sick merlin]

@spark hedge

[clear zinc]

Hopefully they are working on somthing

[shy lichen]

Nah i think we stuck here for long i see people with tickets betwen 1000-3000 Waiting till this day to get unban... like my ticket is 11k+ ...

[lunar saddle]

Have hope, people have got unbanned in 2 days, I am pretty sure they prioritize false bans.

[glacial swallow]

OH GOD, thank got i have around 1k

[spiral hollow]

Will they respond us?

[clear zinc]

@spark hedge

[shy lichen]

Maybe next weak 🙁

[clear zinc]

Dont give up

[spiral hollow]

I really hope they fixed this. I really want to play. I didnt do anything wrong. I am ready to spend money in this game, but this false ban guve me some doubt

[shy lichen]

Now i see i spent to much on this game...

[obsidian finch]

@spark hedge

[clear zinc]

I got unbanned omg

[lunar saddle]

WAT, DID YOU GET AN EMAIL?

[twilit siren]

How long did you wait?

[soft dirge]

i wait for 3 years

[clear zinc]

Nope just went on the game and i was unbanned i was banned for 2 days thank god good luck everyone 🫡🫡🫡🫡

[lunar saddle]

WAIT IM UNBANNED TOO, BLESSED ARE YOU THE LORD JESUS.

[shy lichen]

Me to, omg i have to go to work in 2h but this is f**** amazing!!!!!!

[flat crane]

Finallly, jeez

[soft dirge]

are those lies?

[twilit siren]

Why do I still have a ban WTF

[flat crane]

It didn't got me unbanned right away when other messaged, they're probably going through list

[lunar saddle]

I pray for you people that have not been unbanned yet

[trim cedar]

Can you do anything in this game without getting banned??

[shy lichen]

Now im scary to go mine ;d

[spring spear]

Finally..got unbanned

[sick merlin]

YESSSSSS

[obsidian finch]

Still banned 🙁

[twilit siren]

@spark hedge

ME TOO

[mental fern]

its better to ban normal and bots at the same time, than none so be happy

[twilit siren]

I’ve been banned for 6 days and I lost my monopoly on silver coins when they were worth 1000 BC

[glacial swallow]

Im still not:(

[sick merlin]

Rip

[spiral hollow]

I am still not unbanned too

LFG i got unbanned

I love you so much team 😍

[slender lotus]

has anyone gotten banned from mining within the last couple days?

[red flower]

igot unban, so mining lv 1 are safe now?

[robust trench]

Unbanned, hope anyone will get unbanned soon. Is mining safe now???

[sick merlin]

Mining is safe

[frank canyon]

I got unbanned tooooo
Are y'all gonna mine or nah..? I'm lowkey hesitant...

[robust trench]

I already mine several keys, and it is safe

[spring spear]

Already Grinded around 30 b keys, so far it's safe

[fathom sage]

bro how to mine without getting kick?

[obsidian finch]

Unbanned finally

[robust trench]

Why it is so laggy to mine right now, been kicked out several times, fortunately not banned, but damn man the lag

[quasi prawn]

[twilit siren]

im still not 😂

[frank canyon]

did u try entering a world

[twilit siren]

Yeah, and it still shows that I’m banned

[sick merlin]

Did u contact support on their main website?

[twilit siren]

YES

[twilit siren]

7 days ago and still nothing

[quasi prawn]

Baru juga on dh ada bot di station

[frozen stratus]

same for me i just got ban for nothing pls review my case #12549

[twilit siren]

#1494737338285166632 Everyone, please give this an upvote

[twilit siren]

@spark hedge

[frozen stratus]

upvote

[twilit siren]

.

[twilit siren]

30 days fales ban gg @spark hedge

[raw pagoda]

i think mining are absolute garbage and russian roulette ngl
thats why pkeys are worth 150 BYTES