#support note repository

37 messages · Page 1 of 1 (latest)

golden wedge
#

can we have a repository of Qbot note names and a short summary of their output for use in support channels?

#

... litany

ripe ivyBOT
#

#14995 📣 Please follow the Standard Litany [1] when asking a question:
What was your environment? What was your operating system, configuration?
What did you do? What did you run or test? Where?
What actually happened? What were the exact results, complete log contents, exact error messages?
What did you expect? What were you aiming to achieve? What result were you looking for?

Vague or superficial questions will yield vague or superficial answers. False information leads to false solutions.

Also see this similar guide on how to ask smart questions [2].

^[1]: https://www.co.kerr.tx.us/it/howtoreport.html
^[2]: http://www.catb.org/~esr/faqs/smart-questions.html

golden wedge
#

... arch-chroot

ripe ivyBOT
#

#18417 📣 1. Boot your PC into the ISO
2. Run:
lsblk -fs
-# this should show the available drives, partitions, their size and the FS on them. Use this to figure out what drive/partition your / is located on.
3. Run:
mount /dev/root_drive /mnt
-# replace /dev/root_drive with the path to your root partition you identified in step 2.
4. Run:
arch-chroot /mnt
-# this will let you puppeteer your system without actually booting it.
5. Run:
mount -a
-# this will try to mount everything configured in your systems fstab.

golden wedge
#

I just want something that summarizes notes like the above, eg.:

#

@ripe ivy notes for #quick-questions & #1006743093120352338

... litany Instructs how to effectively ask for help.
... arch-chroot Instructs HOW to chroot into your system from the ISO

#

@forest gate

#

@languid dust

languid dust
#

... gsup

#

When did we nuke that

#

... sup

ripe ivyBOT
#

#17573 📣 hi?

languid dust
#

... fsup

#

Ok

#

They were kinda bad anyways

languid dust
gaunt bone
#

we have snippets for this

#

I should add snippet descriptions

golden sun
#

I still want notes to be disabled

languid dust
forest gate
#

notes for hu's only

golden wedge
forest gate
#

I think it's fine for everyone to use notes since we have non hu's helping in the support channels too

golden wedge
#

yeah, like me

languid dust
#

Hold up

gaunt bone
#

.s

ripe ivyBOT
#

Too few arguments for command getsnippet!
Usage: .s <snippet name>

gaunt bone
#

.ls

ripe ivyBOT
# gaunt bone .ls
Available snippets

rs, ask, freespeech, paste, xyproblem, manjaro, pastebin.com, archbased, nvidia, tias, firefox, whyswap, news, coc, q, litany, plurality, tickets, whylgbt, ix