#[SOLVED] printer is stuck on getting printer information in arch linux (gui installer)

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mellow yarrow
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install drivers perhaps

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what brand?

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I'll figure that out it's likely in the aur

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you go do that too

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hplip

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when installing?

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what error did you get?

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this is network error

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refresh your mirrors and update your remote package db

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to refresh mirrors```
sudo reflector --country US,GB,AU --latest 10 --sort rate --protocol https --save /etc/pacman.d/mirrorlist

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change --country country-here to what you like

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after refreshing
update package db```
sudo pacman -Syu

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well rip
you don't have reflector instaleld

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well, udpate package db anyways

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when did you last update?

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if it's a long time ago then it's likely cause the package versions of your db isnt' in sync with what's in the repo

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so udpate your db```
sudo pacman -Syu

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is the command running?

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it's fine

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okay good

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now

  1. delete your printer entry
  2. add it back
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it could still be using the generic driver if you haven't

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idk, i just use gnome-control-center for that

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but that's only useful if you use gnome

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instead install system-config-printer

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and also cups-pk-helper

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okay, use system-config-printer to delete your printer entry

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yeah, that's likely cause it's still using generic driver instead of the hp one you installed

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which is why i want you to delete your printer entry
and add it back

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set your print size setting properly

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i take it as you've done it?

mellow yarrow
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delete it anyways

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yes

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I have had this happen before

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had to do the same

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but for dell printer

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have you deleted it?
make it clear next time

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use system-config-printer to add it

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yeah, i think so

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well, try printing again

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set a margin and padding

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and how much cut off

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looks like a problem of wrong orientation setting

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try that

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and how does it look like in the print preview?

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idk, i don't use risetto

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idk, i don't use that image viewer

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could be a ristretto bug idk

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nah
try printing with gimp instead

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compare the results with what you see in print preview

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or use another image viewer as well

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you mean you want to crop?

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okay first

what does the image look like in gimp

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well, just increasee the size in the image size print setting

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what did you do??

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change paper size setting instead?

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yeah, that's paper size setting

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it says so in the tab

Page Settings

umbral lilyBOT
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Curvy Linux User received a thank you cookie!

mellow yarrow
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you are welcome ๐Ÿ˜„

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glad i could help

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... solved

nova treeBOT
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#9742 ๐Ÿ“ฃ If there is nothing else that we can do for you, please close this thread by adding "[SOLVED]" to the title.

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valid edge
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please ammend the title to say solved as per the qbot note curvy linux user provided you with