#Autopost the output of .s litany on each new post in #linux-support

13 messages · Page 1 of 1 (latest)

ionic ocean
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A lot of posters in #1006743093120352338 don't give enough detail, and it wastes our time having to look through the channel and tell people to follow the standard litany, so I'd like it to be autoposted to both save the time of helpers and to help users know how to ask a good support question.

hot gate
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.s litany

solemn oakBOT
# hot gate .s litany

Please follow the Standard Litany when asking a question:
What was your environment? What was your operating system, configuration?
What did you do? What did you run or test? Where?
What actually happened? What were the exact results, complete log contents, exact error messages?
What did you expect? What were you aiming to achieve? What result were you looking for?

Vague or superficial questions will yield vague or superficial answers. False information leads to false solutions.

Also see this similar guide on how to ask smart questions.

hot gate
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oh didnt know that exists

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cool

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yeah that would be hbandy

remote gate
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@half canyon could this be done through qbot (assuming you like the idea)

half canyon
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i could definitely add a feature

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once i finish the current change im working on (redoing package search)

exotic locust
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i think we should not do this because of "windows warning syndrome" where your brain will automatically skip over it because you see it every time

errant gust
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Alarm fatigue doesn't apply here, you'd only be exposed to it once whenever you open a thread in #1006743093120352338

remote gate
errant gust
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"user doesn't pay attention to instructions" is not exactly something that can be fixed on the server's end. At least having the litany autoposted at the beginning of each thread increases the likelihood that it does get read.