#laptop doesnt wanna connect to specific wifi network

108 messages · Page 1 of 1 (latest)

waxen plover
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.s litany

undone sphinxBOT
# waxen plover .s litany

Please follow the Standard Litany when asking a question:
• What was your environment? What was your operating system, configuration?
• What did you do? What did you run or test? Where?
• What actually happened? What were the exact results, complete log contents, exact error messages?
• What did you expect? What were you aiming to achieve? What result were you looking for?

Vague or superficial questions will yield vague or superficial answers. False information leads to false solutions.

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frozen glen
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arch, on an asus laptop, I didnt do anything I got home and it just wont connect. When I enter the password it says configuring, then either refuses to connect saying it failed or asks me to re enter the password

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my phone can connect to the wifi though, and my laptop can connect to my phone mobile hotspot

waxen plover
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What network manager? And please show the full error

frozen glen
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il try get a ss of the error but it just pops up in the notifications

old cliff
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Have you tested it with other networks? If you don't have another connection you can use, you could try to connect to a phone hotspot to test

frozen glen
waxen plover
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Also how are you connecting, through the command line? Or do you use a desktop environment with an applet.

frozen glen
waxen plover
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If so, what desktop environment.

frozen glen
waxen plover
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Alright so it's networkmanager

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Post your journal

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.s ix

undone sphinxBOT
waxen plover
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journalctl -b |& curl -F 'f:1=<-' ix.io

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It will give you a link once you perform this command, send it here

frozen glen
waxen plover
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You need to be connected first

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You said you can connect to other networks

frozen glen
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yeah yeah

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ohhhh

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igu

waxen plover
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So do that temporarily first

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And then perform this command

frozen glen
frozen glen
waxen plover
frozen glen
finite nebula
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I didnt do anything I got home and it just wont connect
Did it work before?

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Did you turn your router off and on again? :D

frozen glen
frozen glen
finite nebula
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hmm

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So you installed Arch in your girlfriend's home?

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I did the same :D

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Couldn't sleep

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can you do pstree -T ?

frozen glen
waxen plover
# frozen glen yep

Do this please systemctl list-units --type service --no-pager and post the output

frozen glen
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pstree -T```systemd─┬─NetworkManager
├─accounts-daemon
├─colord
├─dbus-daemon
├─gdm───gdm-session-wor───gdm-x-session─┬─Xorg
│ └─startplasma-x11
├─polkitd
├─rtkit-daemon
├─systemd─┬─(sd-pam)
│ ├─DiscoverNotifie
│ ├─agent
│ ├─akonadi_control─┬─akonadi_akonote
│ │ ├─akonadi_archive
│ │ ├─akonadi_birthda
│ │ ├─akonadi_contact
│ │ ├─akonadi_followu
│ │ ├─akonadi_ical_re
│ │ ├─akonadi_indexin
│ │ ├─akonadi_maildir
│ │ ├─akonadi_maildis
│ │ ├─akonadi_mailfil
│ │ ├─akonadi_mailmer
│ │ ├─akonadi_migrati
│ │ ├─akonadi_newmail
│ │ ├─akonadi_notes_a
│ │ ├─akonadi_sendlat
│ │ ├─akonadi_unified
│ │ └─akonadiserver───mysqld
│ ├─at-spi-bus-laun───dbus-daemon
│ ├─at-spi2-registr
│ ├─baloo_file
│ ├─baloorunner
│ ├─bwrap───xdg-dbus-proxy
│ ├─dbus-daemon
│ ├─dconf-service
│ ├─evolution-addre
│ ├─evolution-alarm
│ ├─evolution-calen
│ ├─evolution-sourc
│ ├─flatpak-portal───bwrap
│ ├─flatpak-session
│ ├─gmenudbusmenupr
│ ├─gnome-keyring-d
│ ├─goa-daemon
│ ├─goa-identity-se
│ ├─gvfsd
│ ├─gvfsd-fuse
│ ├─kaccess
│ ├─kactivitymanage
│ ├─kalendarac
│ ├─kdeconnectd
│ ├─kded5
│ ├─kglobalaccel5
│ ├─kmix
│ ├─kscreen_backend
│ ├─ksmserver───dolphin
│ ├─kwalletd5
│ ├─kwin_x11
│ ├─mission-control
│ ├─obexd
│ ├─org_kde_powerde
│ ├─p11-kit-server───p11-kit-remote
│ ├─pipewire
│ ├─pipewire-media-
│ ├─plasmashell─┬─bwrap───bwrap─┬─bwrap───Discord
│ │ │ └─discord─┬─Discord─┬─Discord───Discord
│ │ │ │ ├─3*[Discord]
│ │ │ │ ├─2*[cat]
│ │ │ │ └─zypak-sandbox
│ │ │ └─socat
│ │ ├─firefox─┬─3*[Isolated Web Co]
│ │ │ ├─Privileged Cont
│ │ │ ├─RDD Process
│ │ │ ├─Socket Process
│ │ │ ├─Utility Process
│ │ │ ├─3*[Web Content]
│ │ │ └─WebExtensions
│ │ ├─konsole───bash───pstree
│ │ └─spectacle
│ ├─polkit-kde-auth
│ ├─pulseaudio───gsettings-helpe
│ ├─3*[xdg-desktop-por]
│ ├─xdg-document-po───fusermount3
│ ├─xdg-permission-
│ └─xembedsniproxy
├─systemd-journal
├─systemd-logind
├─systemd-timesyn
├─systemd-udevd
├─udisksd
├─upowerd
└─wpa_supplicant

# 
  accounts-daemon.service                       loaded active running Accounts Service
  colord.service                                loaded active running Manage, Install and Generate Color Profiles
  dbus.service                                  loaded active running D-Bus System Message Bus
  gdm.service                                   loaded active running GNOME Display Manager
  kmod-static-nodes.service                     loaded active exited  Create List of Static Device Nodes
  lvm2-monitor.service                          loaded active exited  Monitoring of LVM2 mirrors, snapshots etc. us…
  NetworkManager.service                        loaded active running Network Manager
  polkit.service                                loaded active running Authorization Manager
  rtkit-daemon.service                          loaded active running RealtimeKit Scheduling Policy Service
  systemd-backlight@backlight:intel_backlight.… loaded active exited  Load/Save Screen Backlight Brightness of back…
  systemd-backlight@leds:asus::kbd_backlight.s… loaded active exited  Load/Save Screen Backlight Brightness of leds…
  systemd-binfmt.service                        loaded active exited  Set Up Additional Binary Formats
  systemd-fsck@dev-disk-by\x2duuid-DFC1\x2dE6F… loaded active exited  File System Check on /dev/disk/by-uuid/DFC1-E…
  systemd-journal-flush.service                 loaded active exited  Flush Journal to Persistent Storage
  systemd-journald.service                      loaded active running Journal Service
  systemd-logind.service                        loaded active running User Login Management
  systemd-modules-load.service                  loaded active exited  Load Kernel Modules
  systemd-random-seed.service                   loaded active exited  Load/Save OS Random Seed
  systemd-remount-fs.service                    loaded active exited  Remount Root and Kernel File Systems
  systemd-sysctl.service                        loaded active exited  Apply Kernel Variables
  systemd-timesyncd.service                     loaded active running Network Time Synchronization
  systemd-tmpfiles-setup-dev.service            loaded active exited  Create Static Device Nodes in /dev
  systemd-tmpfiles-setup.service                loaded active exited  Create Volatile Files and Directories
  systemd-udev-trigger.service                  loaded active exited  Coldplug All udev Devices
  systemd-udevd.service                         loaded active running Rule-based Manager for Device Events and Files
  systemd-update-utmp.service                   loaded active exited  Record System Boot/Shutdown in UTMP
  systemd-user-sessions.service                 loaded active exited  Permit User Sessions
  [email protected]              loaded active exited  Create swap on /dev/zram0
  udisks2.service                               loaded active running Disk Manager
  upower.service                                loaded active running Daemon for power management
  [email protected]                 loaded active exited  User Runtime Directory /run/user/1000
  [email protected]                             loaded active running User Manager for UID 1000
  wpa_supplicant.service                        loaded active running WPA supplicant

LOAD   = Reflects whether the unit definition was properly loaded.
ACTIVE = The high-level unit activation state, i.e. generalization of SUB.
SUB    = The low-level unit activation state, values depend on unit type.
33 loaded units listed. Pass --all to see loaded but inactive units, too.
To show all installed unit files use 'systemctl list-unit-files'.
waxen plover
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looks fine

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hmm

frozen glen
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shit just dont wanna connect

finite nebula
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two ideas:

  • dhcp issue or too many devices in that home. your laptop cannot get an IP.
  • your wifi card does not support 5G and the wifi is 5G. or another unsupported wifi protocol issue.
frozen glen
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I can check that real quick

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nah my laptop does cus my phone hotspot is 5G

old cliff
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the wifi password definitely hasn't changed right. I feel stupid for asking but it is important

frozen glen
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yeah definatly

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I checked on the admin console for it

finite nebula
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Not sure if anything would be there, but always good to check the journal:
journalctl -x -p 4

old cliff
finite nebula
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add -b to list only after last boot

waxen plover
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They already posted journal

finite nebula
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oh?

frozen glen
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shits just being weird

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got here on monday and it wouldnt connect, and im leaving tommorow but wanted to download a pretty big vm so needed the faster wifi

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phone hotspot too slow

waxen plover
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Try this:

  • Make a file /etc/NetworkManager/conf.d/wifi_rand_mac.conf
  • Put inside it:
[device]
wifi.scan-rand-mac-address=no
  • Save the file
  • Do systemctl restart NetworkManager
finite nebula
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you can always try iwd instead of wpa_supplicant

waxen plover
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Btw you sure you properly deleted the connection?

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You can do it this way

image.png
old cliff
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did we ever get the specific error message

waxen plover
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It's in the journal

old cliff
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ah ok

waxen plover
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Basically this

image.png
frozen glen
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yeah it just asks me to re enter the password over and over

waxen plover
waxen plover
waxen plover
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Can also try iwd like Gozenka said. Can help troubleshooting

frozen glen
finite nebula
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Do you have archiso USB with you?

frozen glen
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no

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I lost it

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along with my whole wallet

old cliff
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ouch

waxen plover
finite nebula
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I would suggest trying to connect with the archiso, since it has a different network setup readily available, so there would be no installing iwd or changing anything for troubleshooting

waxen plover
frozen glen
old cliff
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this is definitely outside the realm of simple problems I might be able to figure out so I'm gonna stop getting in the way and leave it to the experts. good luck. o7

frozen glen
finite nebula
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If you'd like to try it, replace wpa_supplicant with iwd

frozen glen
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thanks for trying to help anyway

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looks like shit just wont worky

finite nebula
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When I had the same issue a few times in my life:
1- I was sure it's the right password, but it turned out to be wrong (:
2- IP conflict with other devices
3- Unsupported wifi protocol

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Good night!

frozen glen
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yhhhh, tbf it could just be conflicting ip addresses.

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gn thanks for trying to help

barren jacinth
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I had a similar problem:
Once your in your display server, type: nm-connection-editor

Remove the connection that randomly stopped connecting.

Add it again fresh bottom left

Once added go back to the terminal

Type: nmtui

Connect to it again ✅

finite nebula
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I think they tried removing the connection and re-adding it

barren jacinth
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Oh yeah that's the same thing but with a graphical interface, my bad.

I deleted the connection, rebooted, and added it again. Idk if rebooting would do anything, nevertheless it was same issue.

Question for you @frozen glen are you dual booting windows?

barren jacinth
barren jacinth
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If it prompts for a new pw after trying to connect, I'm 99% sure you set the authentication wrong.

barren jacinth
finite nebula
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They mentioned all wifi's worked, except for the gf's home wifi.

frozen glen
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Idk

barren jacinth
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what does it say