#old | PUBG MOBILE | Page 42

fair valve Feb 6, 2021, 10:46 AM

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Please please help me hacker connected his gmail account in link feature ......I want to remove that please help me i have invested alot in my account please help me get my account ....i want to unlink his gmail but there is no unlink option please help me 😭😭😭😭😭 I want my account so bad .

daring jasper Feb 6, 2021, 10:47 AM

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Is it a bug?

📎 Screenshot_20210206-164505_PUBG_MOBILE.jpg 📎 Screenshot_20210206-164509_PUBG_MOBILE.jpg 📎 Screenshot_20210206-164538_PUBG_MOBILE.jpg

tall coral Feb 6, 2021, 10:50 AM

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Please find a solution to this problem. The biggest problem with solo is having people cooperating. I reported them, but nothing will happen to them. I want to add an option to report people who are cooperating.😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡

📎 3fac16b7-83c7-4a42-bd9f-f66ae2d0985a.png

inner pagoda Feb 6, 2021, 11:29 AM

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Hello! I have been stuck in Asia server for about a month after i joined a room which changed my server from Europe to Asia. The game is unplayable since the ping is too high and the only way to play is when my friends add me to their team and the server switches back to Europe. I was wondering if u guys can remove the remaining 30 days left to change my server back to Europe.
ID: 5175975187
Device: Samsung Galaxy S10
Country: Albania
Network: Wifi

left capeBOT Feb 6, 2021, 11:29 AM

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If you have experienced higher ping than usual lately, @inner pagoda, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

tawdry citrus Feb 6, 2021, 11:30 AM

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Please fix this bug as soon as possible <@&639889499718942720>

📎 Screenshot_2021-02-06-14-32-09-85_dac7cc7571c39b392df64923967cf7da.jpg

autumn pivot Feb 6, 2021, 11:41 AM

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📎 unknown.png

hidden ice Feb 6, 2021, 12:04 PM

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Good day ! On January 29, 2021, I ran into a problem where during games my damage did not pass to opponents. I decided to figure out what the problem was and asked my friends if they had encountered a similar problem. Some of my acquaintances said that they have the same problem and decided to show me how it works. In order not to interfere with the gameplay and to understand the problem, we created a separate lobby and they explained to me that the damage in the leg (namely in the heels of the enemy) does not pass and the enemy remains alive. Other players have already reported this error more than once, but this information reached me only that day. After a short check of the damage registration against the enemy at 23:05:09 I got a 10-year ban. I have been playing this game for a long time and have never used third-party programs and cheats, I immediately reported game errors and never used them! Because any mistake can prevent me in the first place. I think that banning my account is illegal and unfair! There are a lot of similar errors in the game and you fix them as information becomes available, this error is difficult to use during the game and I will repeat it again!
My ID: 5358698625
Moe device: Xiaomi note 8 pro
My wi-fi name: rtk_39
My country of residence: Russia
My region in the game: Singapore

lilac sentinel Feb 6, 2021, 12:09 PM

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Why my rank point isnot increasing although, I became 2nd with 10+ kills, but only +7(rank) in diamond tier also in erangel.

willow siren Feb 6, 2021, 12:11 PM

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Hey! My account was banned but I didn't use anything. It happened on 12/20/2020, I was just playing the metro mode, and I had a speed bug on its own. I did not do it and did not know how. I don’t know how it happened, but it’s not my fault.

My id:5342795680
My name:【ØUT】RaShEr
My country: Russia
Device: Xiaomi redmi 8
Wifi: MGTS_GPON_2675
Ban: 18:12:2030

📎 Screenshot_2021-02-06-15-10-31-760_com.tencent.ig.jpg

dense horizon Feb 6, 2021, 12:48 PM

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Hello in gungame if I kill enemy and if I die iam not getting gun pease fix it

cobalt osprey Feb 6, 2021, 12:58 PM

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Issue : team mate got Nani crystals before landing

📎 IMG_20210205_180427.jpg

jade flower Feb 6, 2021, 1:12 PM

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Hello,my account, like many others, was blocked due to shooting in the heels. I checked the selection box and went to play in a group with people at TDM. already there they asked me to shoot on the heels, as a result, the blocking for 10 years. I am not the only one who fell for this "joke". Help to unban my account please
Network: 4G
Country: Russia
Devise: Samsung galaxy a51
Id: 5442581640

📎 LTNbwViscxA.jpg 📎 mMxmVJzAf24.jpg

raw mauve Feb 6, 2021, 1:58 PM

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my account was banned for the fact that I shot at the heels of the enemy specifically 4 clips nickname of my banned account atlBOX id account 571407933 date and time of the ban 28:01:21 time 21:55:23

📎 image0.png

elfin swift Feb 6, 2021, 2:38 PM

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Feedback: Getting rid of the new RP system and bringing the old one back, or getting rid of the weekly play time of 550 minutes and distributing the points among the weekly RP missions, while this new RP system made it easier for free RP holders, it made it so much harder for paid RP holders.

steel flax Feb 6, 2021, 3:39 PM

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I cannot change my graphics to smooth it will go back to balance once I restart the game

worldly notch Feb 6, 2021, 4:26 PM

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Hello pubg team I have mistakenly changed my server to Europe please change it Asia
I'd 5720173848

finite bloom Feb 6, 2021, 4:50 PM

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📎 Screenshot_2021-02-06-22-32-19-698_com.tencent.ig.jpg

woeful yarrow Feb 6, 2021, 4:53 PM

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FIX damage BUG in pubgm lite

fierce citrus Feb 6, 2021, 4:54 PM

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hlo pubg team, when clan leader leave playing pubg or not actime on clan more than 300 dAYS , change clan leader feature give us to clan co-leader

whole lintel Feb 6, 2021, 4:55 PM

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feedback : rip those players who dont have a rename card and dont want "pay" for one. but they really need a card lul

ancient trench Feb 6, 2021, 4:57 PM

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Rage gearrrrrr with new tweaks

potent vigil Feb 6, 2021, 4:57 PM

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Hello, i got 10 years ban for heel shooting bug and i really wanna get my account unbanned cause i donated in pubgm. Random guy invited me to test bug in tdm and i didnt knew about this. Please unban me
Id : 5614251064
Internet : Business and Technology
Country : Ukraine
Device : Pc Emulator

vocal dune Feb 6, 2021, 5:38 PM

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Hello! My account has been banned ... due to playing with cheaters. I hope the ban will be reviewed because the person who plays with me does not use cheating software.
Device:Gameloop 4.4 PC
ID: 5277765994
Name: yossfbezhi
Country: israel
Network: wifi
banned reason: playing with cheaters
Ban time: 1 week

tough lichen Feb 6, 2021, 5:50 PM

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Suggestion : 2 sets of sensitivity which we can switch in-game.

verbal dragon Feb 6, 2021, 6:17 PM

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Hello I have such a problem that I was sitting in the lobby and I went to the flag and told me let's show the bug I agreed and they told me shoot on the heels and said like the speed of running will increase I fell for it and started shooting and then I shoot one minute and I get banned for 10 years for a bug with heels help me developers or those who are responsible for bans break me.
id: 5563406237
device: realme c3
Network: Rostelecom
Country: Russia

📎 Screenshot_2021-02-04-19-27-08-44_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2021-02-04-19-27-21-52_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2021-02-04-19-27-29-91_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2021-02-04-19-44-39-87_dac7cc7571c39b392df64923967cf7da.jpg

buoyant cloak Feb 6, 2021, 6:18 PM

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Hello PUBGMOBILE, I was blocked in KBN mode. 2 players, nicknames, which are WHETHER unknown, decided to "play a trick". I wish you troubleshoot as soon as possible. Player ZACHIR. My device is HONOR 8A. Country Russia. Id: 5673876082. Mainly: data transfer.

sick hedge Feb 6, 2021, 6:33 PM

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Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5852433493.
Date: 01/30/2021.
My Device: iPad 2020.
My Wi-fi:
Keenetic-8429.
My country: Russia.
My region in the game: Europe.
Help please)

📎 image0.png 📎 image1.png

rocky scarab Feb 6, 2021, 6:58 PM

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Hello dear developers, I am writing to unlock an account in the PUBG MOBILE game. I play with opening games and myself against cheating. Please review my ban. And I will explain the whole situation. I go by the flag to the person who calls me in TDM to play, he wanted to show the system that the damage does not work by shooting in the heels. I agree and we go, after which he says, shoot my legs to the end, I shoot and shoot. And after that I get an account ban. I ask for a petition for this situation, I am true I didn't know that it was punishable. Thank you for your time.
ID : 531040889
Date: 30.01.2012
Device: Samsung j3,Vivo Y15, and too ipad
Wi-fi: TP-Link-7A6A
Country: Ukraine

crimson eagle Feb 6, 2021, 7:12 PM

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Numeric User Identification-5298789511
Device-Samsung Galaxy M31
Connection-wifi/internet
Country-India

tardy pebble Feb 6, 2021, 7:29 PM

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kindly increase the time to enter the match again after being disconnected. At least 5-10 minutes should be given (that is IF we are still alive in the game, othereise, its alright anyway) Not everyone is having stable internet connections. . .
(A suggestion)

spare flax Feb 6, 2021, 7:32 PM

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Hello..i am facing SPECTAE GLITCH ISSUE IN WIFI...whenever i spectate my frnd or ROOM MATCH ALL MEMBERS GETS LAGGY..And still i am unable to find the solution..Do help me <@&481161015728406538> <@&639889499718942720>

Numeric user identification- 6997706465
Device-Iphone 8
Country-India

rustic cedar Feb 6, 2021, 8:04 PM

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Hello, my account has been banned due to a bug, there is no wai fay, unfortunately, if anything, forgive me if I'm worried Samsung phone a50 Country Russia ID-539472392

barren sail Feb 6, 2021, 8:08 PM

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It sucks that you can't see ppl stats because it only shows the server you play

cloud mauve Feb 6, 2021, 8:22 PM

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Hello, my account was banned for a bug in tdm,
id: 5243285927
iPad mini 5
Wi-Fi: tp-link
Russia

nocturne frost Feb 6, 2021, 8:42 PM

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There is a glitch if you create a custom room and you change the server to EU but your server is NA it won't change the server to EU for anyone else in the room that should be fixed

reef coral Feb 6, 2021, 8:58 PM

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Ho

hidden ice Feb 6, 2021, 8:58 PM

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Good day ! On January 29, 2021, I ran into a problem where during games my damage did not pass to opponents. I decided to figure out what the problem was and asked my friends if they had encountered a similar problem. Some of my acquaintances said that they have the same problem and decided to show me how it works. In order not to interfere with the gameplay and to understand the problem, we created a separate lobby and they explained to me that the damage in the leg (namely in the heels of the enemy) does not pass and the enemy remains alive. Other players have already reported this error more than once, but this information reached me only that day. After a short check of the damage registration against the enemy at 23:05:09 I got a 10-year ban. I have been playing this game for a long time and have never used third-party programs and cheats, I immediately reported game errors and never used them! Because any mistake can prevent me in the first place. I think that banning my account is illegal and unfair! There are a lot of similar errors in the game and you fix them as information becomes available, this error is difficult to use during the game and I will repeat it again!
My ID: 5358698625
Moe device: Xiaomi note 8 pro
My wi-fi name: rtk_39
My country of residence: Russia
My region in the game: Singapore

paper kite Feb 6, 2021, 9:15 PM

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They need a checkbox on metro for expensive gear where if you click it, you can’t drop it in match no matter what

broken temple Feb 6, 2021, 9:18 PM

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Hello! I was banned from the Metro Royal! I played Fair! killed and messed up 50 black letters! Please Double-Check! my id:5415944706

earnest kayak Feb 6, 2021, 9:20 PM

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Hello, my account was blocked by mistake, I would like to appeal to restore my account. Please double-check my account and make sure that I am an honest player. I played with my team on Erangel in squads, we saw a passing UAZ near the repairs, we started following it and when I hit it twice, I was immediately banned for 10 years and my friends for 7 days. So why? I hope my account will be unblocked because this is my personal account from season 4.
My ID: 5269851196
My device: Huawei Mate 20 pro
My Wi-Fi name: MMKA3 OR MMK4
My country of residence: Poland
My region in the game: USA

mellow charm Feb 6, 2021, 9:42 PM

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Good day ! On January 29, 2021, I ran into a problem where during games my damage did not pass to opponents. I decided to figure out what the problem was and asked my friends if they had encountered a similar problem. Some of my acquaintances said that they have the same problem and decided to show me how it works. In order not to interfere with the gameplay and to understand the problem, we created a separate lobby and they explained to me that the damage in the leg (namely in the heels of the enemy) does not pass and the enemy remains alive. Other players have already reported this error more than once, but this information reached me only that day. After a short check of the damage registration against the enemy at 03:39:28 I got a 10-year ban. I have been playing this game for a long time and have never used third-party programs and cheats, I immediately reported game errors and never used them! Because any mistake can prevent me in the first place. I think that banning my account is illegal and unfair! There are a lot of similar errors in the game and you fix them as information becomes available, this error is difficult to use during the game and I will repeat it again!
My ID: 5592415738
Moe device: samsung galaxy note 9
My country of residence: Belarus
Cellular
My region in the game: Singapore

summer wagon Feb 6, 2021, 10:09 PM

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Кому-то вопще ответили?

fringe vale Feb 6, 2021, 10:12 PM

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That's bug from TDM after game and stay in lobby gonna automatic came this display!

📎 unknown.png

ebon forum Feb 6, 2021, 11:31 PM

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Hello, I was banned for 10 years from behind the bug in the arena TDM shot on the heels please see the ban 1 more time I did not use any programs device, xiaomi redmi 7 my ID 5679671604

night salmon Feb 6, 2021, 11:55 PM

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Good day to all, administration and players. 01/30/2021 I faced a ban problem for 10 years, it turned out that I was deceived and told to shoot in the legs and I was seduced Request administration take action 5394729761 iphone 11 Kazakhstan Tele 2 C4ŪＭＡＪＯＲ Thanks in advance for your reply :)

worldly notch Feb 7, 2021, 12:12 AM

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Hello pubg I have been changed my server mistakenly to Europe please change it to Asia
I'd 5720173848
Device Poco m2 pro
Celluar
India

minor robin Feb 7, 2021, 12:52 AM

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Hello! On January 30th, a problem happened! I went over the flag to two boys who, in my opinion, were good and harmless, but as it turned out, this was not the case. They suggested that I check an interesting thing in the arena at TDM. Without thinking about anything, I agreed. I shot in the heels and he didn't die. As a result, two minutes later I was banned for 10 years. What is my problem if I did not know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Help me please! My ID: 5852433493. Date: 01/30/2021. My Device: iPhone 11. Network: WiFi, TL-WR841ND. My Country: Russia. My Region in the game: Europe.

📎 image0.png 📎 image1.png

signal summit Feb 7, 2021, 1:09 AM

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Please fix this bug. I can't even see my teammates and my opponents. Also, I always throw grenade at nowhere and killed my teammate accidentally. The reason of this bug.
Numeric User ID: 5531468453
Device: vivo Y71A
Network: WiFi/Data
Country: Malaysia

📎 Screenshot_20210207_023414.jpg

frosty maple Feb 7, 2021, 1:34 AM

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Please bring a method to change/unlink phone number or email too. Its much needed. Thankyou. blush

coarse yacht Feb 7, 2021, 2:40 AM

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Please make GUN GAME/ library mode available everyday, I only play this mode either way so making it weekend only won’t make me play anything else. pubgm_1

modest summit Feb 7, 2021, 2:57 AM

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We were just playing in TDM MATCH THERN SUDDENLY AFTER A FEW MINUTES (PUBG BANNED MY ACCOUNT FOR 10 YEARS) I DIDN'T USE ANY HACKS OR FORM OF CHEATING OR VIOLATING THE RULES OF THE GAME!

I SPENT MY TIME AND MONEY FOR THIS! AND I WAS BANNED FOR NO REASON? PLEASE UNBANNED MY ACCOUNT PUBG.

My ID: 5100206105
My device: ROG PHONE 3
My Wi-Fi name: PLDT wifi
My country of residence: PHILIPPINES
My region in the game: ASIA

left capeBOT Feb 7, 2021, 3:40 AM

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Please use #questions for PUBG MOBILE-related questions, @modest summit @minor robin.

rocky blade Feb 7, 2021, 3:57 AM

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#questions
Can you please fix my problem... Prime plus option disabled in my account in one year ago but still it not showing please solve my problem
Name -MXT么PHANTOM
ID -5260154486
Device- one plus nord
Network- wifi
Country- India
Sir please check and solve my problem
I am already reported my problem so many times but no response PUBG MOBILE game is most popular game but the customer service is not solve user problems why you not solve my problem if you can't solve my problem I am quit the game ..... hope you solve my problem..🙏🙏🙏

rustic cedar Feb 7, 2021, 4:35 AM

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Hello..i am facing SPECTAE GLITCH ISSUE IN WIFI...whenever i spectate my frnd or ROOM MATCH ALL MEMBERS GETS LAGGY..And still i am unable to find the solution..Do help me <@&481161015728406538> <@&639889499718942720>

Numeric user identification- 539472392
Device-Samsung a50
Country-Russia

meager valve Feb 7, 2021, 5:07 AM

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I faced this problem in beta version please give me new invitation code

Numeric user identification - 5190263961
Device - vivo v15 pro
Cellular - jio
Country - india

📎 Screenshot_20210205_214220.jpg

hidden ice Feb 7, 2021, 5:14 AM

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Good day ! On January 29, 2021, I ran into a problem where during games my damage did not pass to opponents. I decided to figure out what the problem was and asked my friends if they had encountered a similar problem. Some of my acquaintances said that they have the same problem and decided to show me how it works. In order not to interfere with the gameplay and to understand the problem, we created a separate lobby and they explained to me that the damage in the leg (namely in the heels of the enemy) does not pass and the enemy remains alive. Other players have already reported this error more than once, but this information reached me only that day. After a short check of the damage registration against the enemy at 23:05:09 I got a 10-year ban. I have been playing this game for a long time and have never used third-party programs and cheats, I immediately reported game errors and never used them! Because any mistake can prevent me in the first place. I think that banning my account is illegal and unfair! There are a lot of similar errors in the game and you fix them as information becomes available, this error is difficult to use during the game and I will repeat it again!
My ID: 5358698625
Moe device: Xiaomi note 8 pro
My wi-fi name: rtk_39
My country of residence: Russia
My region in the game: Singapore

crimson eagle Feb 7, 2021, 6:10 AM

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Have you gone through the bug I have told you yesterday ?

worldly notch Feb 7, 2021, 6:15 AM

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Hello pubg team my server has been changed in room bug without giving me a warning and changed to EUROPE i have reported this issuse in pubg customer service available in the game more than 5 times they are not taking any step on my server change
Please change my server to Asia
My I'd 5720173848
Device poco m2pro
Country India
Region India

spare flax Feb 7, 2021, 6:29 AM

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SPECTATE GLITCH ISSUE IN ROOM MATCH AS WELL AS SPECTATING FRIENDS..kindly help

ID - 51325545031
Device-Iphone 8
WIFI
Country- India

📎 video0.mov

dark current Feb 7, 2021, 7:04 AM

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New login crash in pubg global verson

knotty geyser Feb 7, 2021, 7:35 AM

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Please provide your Numeric In-game User Identification.

#

Please provide your Numeric In-game User Identification.

ember atlas Feb 7, 2021, 7:43 AM

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Hello. I was banned because of a bug. Please unban my account. ID: 5643989747. Device: Samsung Galaxy A71. Country: Russia. Played via mobile Internet Megafon

left capeBOT Feb 7, 2021, 7:44 AM

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Please use #questions for PUBG MOBILE-related questions, @ember atlas.

mild swan Feb 7, 2021, 7:59 AM

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Они вообще кого-то разбавили ?

left capeBOT Feb 7, 2021, 8:08 AM

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Please do not use languages other than English, @mild swan. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

maiden sparrow Feb 7, 2021, 8:17 AM

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Hello, I got a 10-year ban on my account for shooting on the heels in the tdm. How it all happened: I went to the people on the flag. They asked if I wanted to go 1 to 1. I agreed and his friend created a lobby for us. We are playing, he began to say that he does not register damage, and he shot at me. And then he told me to pinch on my heels. I fired the entire clip of the M1416. And they gave me a ban. Then after a while I saw a video that they give a ban for shooting on the heels. When you shoot on the heels, the game files change and he thinks that I am doing it manually. And they gave me a ban. Here's my ID if you unban my account: 512838872. I hope everything will be fine with my account.

-ID: 512838872
-Device: Samsung A30
-WIFI: Pskovedu
-Contry: Russia

📎 Screenshot_20210207-111013_PUBG_MOBILE.jpg

sick hedge Feb 7, 2021, 8:20 AM

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Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5852433493.
Date: 01/30/2021.
My Device: iPad 2020.
My Wi-fi:
Keenetic-8429.
My country: Russia.
My region in the game: Europe.
Help please)

📎 image0.png 📎 image1.png

left capeBOT Feb 7, 2021, 8:30 AM

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Please do not use languages other than English, @boreal crater. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

opal raft Feb 7, 2021, 8:45 AM

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📎 Snapshot_20210207133818.png

buoyant cloak Feb 7, 2021, 8:58 AM

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My device: Honor 8A.
Country: Russia. ID: 5673876082.
Cellular.
I was blocked for shooting in the heels. In TDM, 2 players decided to "play a trick on me"

night salmon Feb 7, 2021, 9:13 AM

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Good day to all, administration and players. 01/30/2021 I faced a ban problem for 10 years, it turned out that I was deceived and told to shoot in the legs and I was seduced Request administration take action 5394729761 iphone 11 Kazakhstan Tele 2 C4ŪＭＡＪＯＲ Thanks in advance for your reply :)

cloud mauve Feb 7, 2021, 9:27 AM

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Hello, my account was banned for a bug in tdm, id: 5243285927 Device: iPad mini 5 Wi-Fi: TP-Link Russia

lone shore Feb 7, 2021, 10:12 AM

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How can I contact the service's workers ? Pls hlp me

neon stirrup Feb 7, 2021, 10:14 AM

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my controls are messed up, I set them in the settings but it doesn't reflect in game
id:5497033656
device:realme 6

📎 Screenshot_2021-02-07-15-43-42-12_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2021-02-07-15-43-46-28_dac7cc7571c39b392df64923967cf7da.jpg

sick lynx Feb 7, 2021, 10:25 AM

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Please remove fog from erangle and bring back bonus challenge

torn isle Feb 7, 2021, 10:25 AM

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Есть те кого разбанили из-за бага в тдм?

buoyant ocean Feb 7, 2021, 10:33 AM

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Hello, I ask you to unban they deceived me and tell me to shoot in the heels for fun.
I started shooting and I was banned for this, I beg you, I beg you to unban. Device :iPhone 8 ID : 511052797 WI-Fi : FreeNet Country : I am from Ukraine my server on which I played Europe.

fair lynx Feb 7, 2021, 10:34 AM

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glitch in vss scope. please solve th problem

📎 20210207_153424.jpg

peak kettle Feb 7, 2021, 10:34 AM

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Hello, I got a 10-year ban on my account for shooting on the heels in the tdm. How it all happened: I went to the people on the flag. They asked if I wanted to go 1 to 1. I agreed and his friend created a lobby for us. We are playing, he began to say that he does not register damage, and he shot at me. And then he told me to pinch on my heels. I fired the entire clip of the M1416. And they gave me a ban. Then after a while I saw a video that they give a ban for shooting on the heels. When you shoot on the heels, the game files change and he thinks that I am doing it manually. And they gave me a ban. Here's my ID if you unban my account: 5353320534. I hope everything will be fine with my account.

-ID: 5353320534
-Device: Redmi note 9
-WIFI: home 90
-Contry: Russia

timid knot Feb 7, 2021, 10:35 AM

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Hello dear developers. In the fall of 2020, my friend was blocked, but he did not break any rules. He himself plays from the Gameloop emulator, and I from the phone. And is it possible to unban an account? Sorry for my English, I don't know him well. I myself am from Russia, and my friend is from Uzbekistan. He does not know how to write to you and therefore gave me an account.
ID: 5387593517
Name: 視線〆Venom〆
My device: Xiaomi Redmi Note 8 Pro
My friend device: PC(emulator)
Network: mobile internet
Country: Russia

📎 Screenshot_2021-02-03-23-44-41-705_com.tencent.ig.jpg

woeful yarrow Feb 7, 2021, 10:41 AM

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ID : 5375573726
Device : Samsung a70
Wifi : Telecom egypt / we
Country : Egypt

stone talon Feb 7, 2021, 10:44 AM

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why no one help me its take a long time ..

tall coral Feb 7, 2021, 10:58 AM

#

This is very annoying the enemies cooperate with each other

📎 Screen_Recording_20210206-141416_PUBG_MOBILE_.mp4

gloomy salmon Feb 7, 2021, 11:07 AM

#

Good day ! On January 31, 2021, I ran into a problem where during games my damage did not pass to opponents. I decided to figure out what the problem was and asked my friends if they had encountered a similar problem. Some of my acquaintances said that they have the same problem and decided to show me how it works. In order not to interfere with the gameplay and to understand the problem, we created a separate lobby and they explained to me that the damage in the leg (namely in the heels of the enemy) does not pass and the enemy remains alive. Other players have already reported this error more than once, but this information reached me only that day.
After a short check of the damage registration against the enemy I got a 10-year ban. I have been playing this game for a long time and have never used third-party programs and cheats, I immediately reported game errors and never used them! Because any mistake can prevent me in the first place. I think that banning my account is illegal and unfair! There are a lot of similar errors in the game and you fix them as information becomes available, this error is difficult to use during the game and I will repeat it again
My ID: 6449356269
Moe device: Xiaomi redmi not 7
My country of residence: Russia

spice tulip Feb 7, 2021, 11:16 AM

#

Hello, I’m a veteran at playing pubg, I’m Alenev00 it’s my 3rd year, I love the new game mode Metro, but it has a TON of bugs and glitches it’s not supposed to have a glitch where you sometimes spawn under map at spawn. It does auto spawn you back on the surface after some time, but it takes awhile. Sometimes Ammo or inventories don’t spawn, it’s like I got nothing in my inventory, or at least it doesn’t show. It does also auto fix after a long time. But it’s annoying. Even if it’s wifi, players are not supposed to be glitched like this. Device: Hueawei Mate 8/Samsung A10E Cellular: China, Chong Qing, originally from Canada.

cold iron Feb 7, 2021, 11:17 AM

#

Hi, my account has been blocked, although I haven't used anything! forgive to revise the ban!
id: 5387687021 🙏🏻

device: iphone 7
Cellular
Kazakhstan

verbal dragon Feb 7, 2021, 11:26 AM

#

Hello I have such a problem that I was sitting in the lobby and I went to the flag and told me let's show the bug I agreed and they told me shoot on the heels and said like the speed of running will increase I fell for it and started shooting and then I shoot one minute and I get banned for 10 years for a bug with heels help me developers or those who are responsible for bans break me.
id: 5563406237
device: realme c3
Network: Rostelecom
Country: Russia

📎 Screenshot_2021-02-04-19-27-08-44_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2021-02-04-19-27-21-52_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2021-02-04-19-27-29-91_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2021-02-04-19-44-39-87_dac7cc7571c39b392df64923967cf7da.jpg

narrow light Feb 7, 2021, 11:30 AM

#

please enable or add extreme or 60 fps option to realme devices and other phones that support 60 fps but dont have the option to enable it.

frosty maple Feb 7, 2021, 11:35 AM

#

Please bring a method to change/unlink phone number or email too. Its much needed. Thankyou. blush

fresh matrix Feb 7, 2021, 12:04 PM

#

Pubg... really you think this is conqurer??? u should chamge somwthing... because people camp for conqurer and its not good (in my opinion)... i dont know than if u too think like this than ok... f damn campers conqurers
If u too think i am right than change something or i dont know...

📎 IMG_20210207_130217.jpg

mellow iron Feb 7, 2021, 12:05 PM

#

Gun Game map has dark colour sometimes! Pls

📎 Screenshot_2021-02-07-19-03-29-926_com.tencent.ig.png

vocal dune Feb 7, 2021, 12:21 PM

#

Hello! My account has been banned ... due to playing with cheaters. I hope the ban will be reviewed because the person who plays with me does not use cheating software.
Device: emulator
ID: 5277765994
Name: yossfbezhi
Country: israel
WIFI: router (superlink)
banned reason: playing with cheaters

wind furnace Feb 7, 2021, 12:25 PM

#

DEVICE XIAOMI MI 10T, ID:5173788544, Name: NAVYANISTIC, WIFI: wifi PTCL, Country: PAKISTAN (in game set to turkey) I can't link my phone number, gives me uiid or parameter error everytime, i receive the code i insert it correctly have been trying since a month now and still the very same error!!
I am a pakistani player and my region was set to turkey, So to change it I have to link my phone number but I can't do that, gives me error! and i cannot play on the 20ms ping of my own country's servers and i have to play at 180ms!
Please fix this!! I'm attaching picture, id is 5173788544, i have tried reinstalling, repairing client and i have tried linking on multiple devices as well as multiple numbers, I have also mailed them as well as contacted them via in game support but no use, PLEASE FIX!

left capeBOT Feb 7, 2021, 12:25 PM

#

If you have experienced higher ping than usual lately, @wind furnace, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

hidden ice Feb 7, 2021, 1:00 PM

#

Good day ! On January 29, 2021, I ran into a problem where during games my damage did not pass to opponents. I decided to figure out what the problem was and asked my friends if they had encountered a similar problem. Some of my acquaintances said that they have the same problem and decided to show me how it works. In order not to interfere with the gameplay and to understand the problem, we created a separate lobby and they explained to me that the damage in the leg (namely in the heels of the enemy) does not pass and the enemy remains alive. Other players have already reported this error more than once, but this information reached me only that day. After a short check of the damage registration against the enemy at 23:05:09 I got a 10-year ban. I have been playing this game for a long time and have never used third-party programs and cheats, I immediately reported game errors and never used them! Because any mistake can prevent me in the first place. I think that banning my account is illegal and unfair! There are a lot of similar errors in the game and you fix them as information becomes available, this error is difficult to use during the game and I will repeat it again!
My ID: 5358698625
Moe device: Xiaomi note 8 pro
My wi-fi name: rtk_39
My country of residence: Russia
My region in the game: Singapore

exotic lintel Feb 7, 2021, 1:27 PM

#

hello, my account has been blocked for 10 years. I was hacked and tried to unlink my account. The intruder was tempted and cheated, I tried to prevent him from entering the account, but alas, nothing helped. My device: samsung A6 +
WIFI: Tattelecom
Country: Russia
ID: 588501558
Name: メRMツDarkSir

📎 Screenshot_20210103-033549_PUBG_MOBILE.jpg 📎 Screenshot_20210207-162420_PUBG_MOBILE.jpg

glossy ivy Feb 7, 2021, 1:30 PM

#

maiden forge Feb 7, 2021, 1:31 PM

#

people are getting false ban just because playing in cheerpark while wearing noob shirt. what now tencent?

potent vigil Feb 7, 2021, 1:54 PM

#

Hello, i got 10 years ban for heel shooting bug and i really wanna get my account unbanned cause i donated in pubgm. Random guy invited me to test bug in tdm and i didnt knew about this. Please unban me
Id : 5614251064
Internet : Business and Technology
Country : Ukraine
Device : Pc Emulator

bleak coral Feb 7, 2021, 2:06 PM

#

Why admins aren’t doing anything about these stupid “heel shooting” claims ? That proves that no one reads this section, or even cares ..

near geyser Feb 7, 2021, 2:07 PM

#

Name: 1ST〡HUNCHO
ID: 518599417
Network: Cosmote 4G
Device: Redmi note 9S
Country: Greece
I can't see akm. Not at all, I tried repair but nothing happened.

📎 Screenshot_2021-02-07-02-23-51-137_com.tencent.ig.jpg 📎 Screenshot_2021-02-07-02-25-05-434_com.tencent.ig.jpg

quiet knot Feb 7, 2021, 2:19 PM

#

i did not do anything i did not use any third party app nor i play with any hacker then why my account ban for 7 days??? this is very unfair!

ID: 6794917103
Network: WiFi
Device: Gameloop Emulator
Country: Pakistan

📎 Screenshot_2.jpg

woeful yarrow Feb 7, 2021, 2:20 PM

#

📎 Screenshot_20210131_025802_com.tencent.ig.jpg 📎 Screenshot_20210131_020626_com.tencent.ig.jpg

left capeBOT Feb 7, 2021, 2:25 PM

#

Please use #questions for PUBG MOBILE-related questions, @woeful yarrow @quiet knot @exotic lintel.

woeful yarrow Feb 7, 2021, 3:08 PM

#

New glitch
When moving at a decent speed twords a wall go prone and scope in almost at the same time it may take multiple times but you can then shoot thru the wall of your choice i can do video if you wanna see it more

brittle star Feb 7, 2021, 3:17 PM

#

I don’t know why my game get laggy

fallow current Feb 7, 2021, 3:27 PM

#

Dear Tech support team of PUBG mobile,

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Because of your unprofessional attitute, experienced gamers with good
accounts are banned now.

I urge you to open the account as soon as possible and fix your game bug!

Details:

Id :5350875794
Phone: Xiaomi mi 9t Pro
Network: WiFi
Country:Moscow, Russia.
@Moderator @Community Team

woeful yarrow Feb 7, 2021, 3:37 PM

#

Dear PUBG tech support

Hello, I’ve been playing for a couple of years and I’ve never had any problems but last week unfortunately the anti-cheating system blocked my account for 10 years even though I didn’t cheat. I’ve spent around 1.500€. I’m even registered for PMCO and play competitive and honestly I have no reasons to be cheating. Please fix this ASAP

ID: 5150575673
Phone: iPhone 12 Pro
Network: Wifi/Data
Country: Spain/Barcelona
<@&481161015728406538> <@&639889499718942720>

buoyant cloak Feb 7, 2021, 3:40 PM

#

Hi! On January 29, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5673876082.
Date: 01/29/2021.
My Device: Honor 8A 2020.
My connection type: Transfe data.
My country: Russia.
My region in the game: Europe.
Help please)

nimble dock Feb 7, 2021, 4:01 PM

#

Good afternoon PUBGM! Due to the fact that I wanted to check the damage registration in TDM mode, I began to stubbornly shoot at my friend's hand, and the damage did not pass. Then I was kicked out of the game. I'm trying to log into my account through Game Center and wrote that my account was blocked for 10 years. Please help me with a big problem.
Best wishes PUBGM!
ID: 5120995030
Device: iPhone 8
Name WiFi: 2_4G_MegaFon_FR1000-C553
Country: Russia 🇷🇺

woeful yarrow Feb 7, 2021, 4:46 PM

#

Hitboxes are not working properly , showing blood but no hitmarkers , and enemy's don't take dmg too. For 2 months now peepoClownballs

knotty geyser Feb 7, 2021, 5:04 PM

#

@woeful yarrow please use #questions without mentioning the roles.

autumn pilot Feb 7, 2021, 5:06 PM

#

Voice problem

verbal dragon Feb 7, 2021, 5:35 PM

#

Hello I have such a problem that I was sitting in the lobby and I went to the flag and told me let's show the bug I agreed and they told me shoot on the heels and said like the speed of running will increase I fell for it and started shooting and then I shoot one minute and I get banned for 10 years for a bug with heels help me developers or those who are responsible for bans break me.
id: 5563406237
device: realme c3
Network: Rostelecom
Country: Russia

📎 Screenshot_2021-02-04-19-27-08-44_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2021-02-04-19-27-21-52_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2021-02-04-19-27-29-91_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2021-02-04-19-44-39-87_dac7cc7571c39b392df64923967cf7da.jpg

exotic heart Feb 7, 2021, 7:30 PM

#

this guy is hacking in pmco africa.
i have full his play recording

📎 image0.png

torn raven Feb 7, 2021, 7:50 PM

#

<@&481161015728406538>
I found a bug in new rp system that cause rp points for players..

Season Match Time
We get 70 Rp points for playing 100 minutes.
If we have EZ Mission Licence we get +7 rp points right.

I have EZ Mission Licence when i Click 70 point below Season Match Time. I get 77 rp points.

But when Click collect all I only get 70 rp points. The 7 rp points is missing every time.

I have video proof and I attach it.

https://youtu.be/ftD7zGcAiQg

YouTube

Tyson Gamer

February 8, 2021

▶ Play video

willow siren Feb 7, 2021, 8:31 PM

#

Hey! my account was blocked but i didn't use anything !! it happened in metro mode, I appeared in the blue zone before the start of the match and I had a bug that, for reasons not clear to me, gave me a passion for speed. Note that I did not do it with my own hands, or intentionally it happened on its own. And in the middle of the match, my account was blocked for 10 years. Please unblock me.

My id: 5342795680

Date: 20/12/20

My Device: Xiaomi redmi 8

My wifi: MGTS_GPON_2675

My country: Russia

My region in the game: Europe

hidden ice Feb 7, 2021, 8:52 PM

#

Good day ! On January 29, 2021, I ran into a problem where during games my damage did not pass to opponents. I decided to figure out what the problem was and asked my friends if they had encountered a similar problem. Some of my acquaintances said that they have the same problem and decided to show me how it works. In order not to interfere with the gameplay and to understand the problem, we created a separate lobby and they explained to me that the damage in the leg (namely in the heels of the enemy) does not pass and the enemy remains alive. Other players have already reported this error more than once, but this information reached me only that day. After a short check of the damage registration against the enemy at 23:05:09 I got a 10-year ban. I have been playing this game for a long time and have never used third-party programs and cheats, I immediately reported game errors and never used them! Because any mistake can prevent me in the first place. I think that banning my account is illegal and unfair! There are a lot of similar errors in the game and you fix them as information becomes available, this error is difficult to use during the game and I will repeat it again!
My ID: 5358698625
Moe device: Xiaomi note 8 pro
My wi-fi name: rtk_39
My country of residence: Russia
My region in the game: Singapore

frosty quest Feb 7, 2021, 8:53 PM

#

📎 IMG_20210207_230547.jpg

frosty maple Feb 7, 2021, 9:00 PM

#

Please bring a method to change/unlink phone number or email too. Its much needed. Thankyou. blush

vapid prism Feb 7, 2021, 9:02 PM

#

they should make an option for clan members to vote the leader out if hes banned or been afk for a awhile

crude maple Feb 7, 2021, 9:38 PM

#

Hello, my account was banned for nothing, we played with a friend in the park
fun in a duel toist 1 on 1 score was 7-13 in favor of a friend When in the park
hung the time ended just threw out of the account wrote that the account
banned, for whatever reason I was banned if I have never used
prohibited programs and machinations
device mi9t pro, country Belarus home wifi:ZTE, date 02/01/2021, 6:53
IG:575758085

📎 Screenshot_2021-02-03-06-55-52-127_com.tencent.ig.jpg

polar holly Feb 7, 2021, 9:41 PM

#

Hi my account baned for 10 years

pine palm Feb 7, 2021, 9:42 PM

#

What kinda cheat is this and how to report him?

📎 video0.mov

woeful yarrow Feb 7, 2021, 9:53 PM

#

bleak coral Why admins aren’t doing anything about these stupid “heel shooting” claims ? Tha...

Listening to Spotify > Heel shooting bug 🤫

Seems like they don’t even bother announcing anymore

mint meteor Feb 7, 2021, 10:03 PM

#

Hi my account be banned for 10 years.
My id -5521907435
Network-Wi-Fi Saskatel 202
Devise-ipad mini 5
Country- Canada

calm kernel Feb 7, 2021, 10:09 PM

#

I got banned for 10 years cause (BAG)
my ID: 5187678381
Device: PC
Country Ukraine

spiral nexus Feb 7, 2021, 10:09 PM

#

Hello I have such a problem that I was sitting in the lobby and I went to the flag and told me let's show the bug I agreed and they told me shoot on the heels and said like the speed of running will increase I fell for it and started shooting and then I shoot one minute and I get banned for 10 years for a bug with heels
My id:5652514480
device: huawei p smart z
Network: Rostelecom
Country: Russia

languid flume Feb 8, 2021, 12:56 AM

#

I got banned for 10 years cause (BAG)
My ID: 5947684682
Device:Samsung m31
Country:Ukraine

gloomy salmon Feb 8, 2021, 1:24 AM

#

Good day ! On January 31, 2021, I ran into a problem where during games my damage did not pass to opponents. I decided to figure out what the problem was and asked my friends if they had encountered a similar problem. Some of my acquaintances said that they have the same problem and decided to show me how it works. In order not to interfere with the gameplay and to understand the problem, we created a separate lobby and they explained to me that the damage in the leg (namely in the heels of the enemy) does not pass and the enemy remains alive. Other players have already reported this error more than once, but this information reached me only that day.
After a short check of the damage registration against the enemy I got a 10-year ban. I have been playing this game for a long time and have never used third-party programs and cheats, I immediately reported game errors and never used them! Because any mistake can prevent me in the first place. I think that banning my account is illegal and unfair! There are a lot of similar errors in the game and you fix them as information becomes available, this error is difficult to use during the game and I will repeat it again
My ID: 6449356269
Moe device: Xiaomi redmi not 7
My country of residence: Russia

📎 Screenshot_2021-02-06-20-27-17-067_com.pubg.krmobile.jpg

dire geyser Feb 8, 2021, 2:30 AM

#

Why you don’t separate iPads players and mobile players. Each to have fair game. Like emulators. It’s hard to do it that ?

woeful yarrow Feb 8, 2021, 2:37 AM

#

dire geyser Why you don’t separate iPads players and mobile players. Each to have fair game....

I think now days mobile screen are equal to iPad/tablet screen look at iphone 12 pro max screen size 6.7 and also they have such a great proccesors 😉

vapid prism Feb 8, 2021, 3:08 AM

#

add 90 fps to galaxy s21 plus
533918554
galaxy s21 plus
cellular
Usa

safe oriole Feb 8, 2021, 3:15 AM

#

Someone linked more than one login in my account , please help me unlink the Logins before 7 days because he opens the account again and again , i have spend more than 50,000$ in my account

coarse yacht Feb 8, 2021, 3:16 AM

#

Make gun game available daily! piro piro piro piro piro piro piro

thick finch Feb 8, 2021, 3:19 AM

#

Hi so on January 26 I was watching a 1v1 on top of TDM roof and my friend was jumping on me and he started sinking in the roof and he could not get out. I shot him with a full round of m4 and he wasn’t getting damaged. I kept shooting him until my bullets damaged him and right after he died I got banned for 10 years. I was banned without a reason I was not using third party apps or modifications. I have been playing pubg since season 5 and have spent around £500 on the game i wouldn’t never put my account at risk of getting banned. Pls unban me
My ID: 5229423743
My Device: iPhone 11
Country: United Kingdom

left capeBOT Feb 8, 2021, 3:19 AM

#

If you have experienced higher ping than usual lately, @thick finch, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

junior crown Feb 8, 2021, 3:32 AM

#

Why can't my 90hz refresh rate phone 8gb of ram get to 90 fps on lowest settings??? I need answers🤔

hollow stone Feb 8, 2021, 4:39 AM

#

Randomly got out of buggy in NA TPP whilst on 80 ping and my person was in the bottom right of my screen

📎 Screenshot_20210208-030317_PUBG_MOBILE.jpg

left capeBOT Feb 8, 2021, 4:39 AM

#

If you have experienced higher ping than usual lately, @hollow stone, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

earnest kayak Feb 8, 2021, 6:16 AM

#

Hello, my account was blocked by mistake, I would like to appeal to restore my account. Please double-check my account and make sure that I am an honest player. I played with my team on Erangel in squads, we saw a passing UAZ near the repairs, we started following it and when I hit it twice, I was immediately banned for 10 years and my friends for 7 days. So why? I hope my account will be unblocked because this is my personal account from season 4.
My ID: 5269851196
My device: Huawei Mate 20 pro
My Wi-Fi name: MMKA3 OR MMK4
My country of residence: Poland
My region in the game: USA

willow siren Feb 8, 2021, 6:17 AM

#

Hey! my account was blocked but i didn't use anything !! it happened in metro mode, I appeared in the blue zone before the start of the match and I had a bug that, for reasons not clear to me, gave me a passion for speed. Note that I did not do it with my own hands, or intentionally it happened on its own. And in the middle of the match, my account was blocked for 10 years. Please unblock me.

My id: 5342795680

Date: 20/12/20

My Device: Xiaomi redmi 8

My wifi: MGTS_GPON_2675

My country: Russia

My region in the game: Europe

safe terrace Feb 8, 2021, 6:24 AM

#

Hello, my account was banned in vain, played with a friend in the park
fun in a 1v1 toyist duel was 11-15 in favor of a friend When in the park
the time is over, just threw it out of the account wrote that the account
banned, for some reason I got banned if I never used
prohibited programs and machinations.
Device:Xiaomi 8 note pro Country:uzbekistan
Wifi:Uztelecom
date 01/08/2021, 18:36
ID: 5387507070

shut shuttle Feb 8, 2021, 6:33 AM

#

Hello, 31.01.2021 I was banned for 10 years for shooting on the heels, I was called to the lobby and told to shoot on the heels, I started shooting, not suspecting anything, as a result, I was banned, I did not break anything, please review the ban
device: iPhone 7
id: 5836983760
country:Russia

hard badge Feb 8, 2021, 6:54 AM

#

I have had this problem for 2 months. The game freezes, it takes me from one point to another, slow movements and delays do not open doors. Graphics are permanently reduced.
ID: 535812117
Device: Ipad pro 2020, Iphone xs max
Country: Romania
Network: Data/Wifi

📎 asset.MP4

crimson eagle Feb 8, 2021, 7:35 AM

#

Pls fix this I have a 6gb ram phone I am getting thus response.😔

📎 VID-20210207-WA0003.mp4

gloomy salmon Feb 8, 2021, 7:54 AM

#

Hello, 31.01.2021 I was banned for 10 years for shooting on the heels, I was called to the lobby and told to shoot on the heels, I started shooting, not suspecting anything, as a result, I was banned, I did not break anything, please review the ban
device: Xiaomi redmi not 7
id: 6449356269
country: Russia

📎 Screenshot_2021-02-06-20-27-17-067_com.pubg.krmobile.jpg

quick abyss Feb 8, 2021, 8:05 AM

#

Since I am Playing on My I PHONE XS MAX I am Facing 2 Major Problems not Getting Solved.

During any Match Classic/TDM/Arcade while Shooting Crouch Button Not Work properly. Example All Pro Player do movement Crouch and Shoot And left /Right /Crouch at same time I have observed this from very trying to get any solution. But fail.
During any Match Classic/TDM/Arcade almost every Match Taking Close Range or Mid-Range Fight my Reload Button not work even I press very carefully and trying to observed There is no problem from my side. Even reload button showing pressed and animation of button showing press or move toward down, but not doing reload. This happen for 2- to 3 sec during the close combat even 1 sec is more important.

this problem is in all servers this problem is not current these are since 1 and half year since I am playing..

Region UAE / Dubai
ID :- 5229233193
Device: - IPHONE XS MAX
Internet Serveries Etisalat

woeful yarrow Feb 8, 2021, 8:58 AM

#

📎 Screenshot_20210208_141643_dac7cc7571c39b392df64923967cf7da.jpg

fresh matrix Feb 8, 2021, 9:13 AM

#

Tdm bug still not fixed: i see poeple with arms big than their body... i dont think they are hackers because i report but noone get banned so i think its a glich or bug... so if u can please fix it.

severe salmon Feb 8, 2021, 9:15 AM

#

забейте парни, не пишите сюда, бесполезно, им всем поебать на нас)))

📎 image0.png 📎 image1.png 📎 image2.png

woeful yarrow Feb 8, 2021, 9:41 AM

#

Forgot abt my stuff man 😕

ancient trench Feb 8, 2021, 10:43 AM

#

Rage gearrrrrr

buoyant ocean Feb 8, 2021, 11:13 AM

#

То есть нету смысла им писать и простить что бы разбанили?

digital pumice Feb 8, 2021, 11:27 AM

#

So i was outside zone, i popped the heal off, i get the heal. (Like the health bar went up) And all of a sudden it just pops back down. Like my health immediatly went down . I ended up losing because of that.

left capeBOT Feb 8, 2021, 12:03 PM

#

Please do not use languages other than English, @buoyant ocean @severe salmon. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

copper bobcat Feb 8, 2021, 12:30 PM

#

plz fix the livik peek taping 🥲

woeful yarrow Feb 8, 2021, 12:41 PM

#

hi, why can't I play on metro royale anymore? Spreed82 id: 5991229840
iPhone 7 Italy

📎 image0.png

bold apex Feb 8, 2021, 12:42 PM

#

woeful yarrow hi, why can't I play on metro royale anymore? S...

same here

visual forge Feb 8, 2021, 12:45 PM

#

So i tried the beta update 1.3 and i have some suggestions

OPTIMIZE THE GAME BETTER SO THERES NO MORE CRASHING DURING A MATCH !!!!
Increase spawn rate of Mosins and motor gliders
Pls optimize the Black Zone so that it explodes buildings inside the Zone instead of mostly outside
Fix the delay when throwing Sticky Bombs
Fix the front post sight glitch on Panzerfaust where it just disappears and you have to adjust the zeroing distance to fix it for 1 time only

short rover Feb 8, 2021, 1:16 PM

#

📎 Screenshot_20210204_121120_com.tencent.ig.jpg

gilded zealot Feb 8, 2021, 1:34 PM

#

I played Team Deathmatch and I got crashed and got a 10-year ban sign. Please sort out this problem and unblock my account. Name: AMG'Zubr Id: 5606215292. Device: Xiaomi Redmi Note 8. Network: WI Fi. Country Russia.

limber crag Feb 8, 2021, 1:47 PM

#

@short rover yes im having the same problem

old sentinel Feb 8, 2021, 2:05 PM

#

account banned for no reason.
i have been play on this from season 3
i am even a pubg mobile content creator
i have all videos of all my recent games you can check if you want contact me
i would like pubg team to reconsider the ban as i have been playing fair and square.. i can tag video here moment before ban notice if you'd like ???
PUBG ID :5330872289
Device :GAMELOOP
Internet :PTCL 20mb
Country :Pakistan

📎 Snapshot_20210208183320.png

cinder shoal Feb 8, 2021, 2:07 PM

#

Hello, when I was in the arena, I was banned from exchanging data when the data passed through wifi. Turkish officials are not helping. Is there any authorized person to help open my account? Please invest so much effort and money.

📎 Screenshot_20210208-151527378.jpg

frosty maple Feb 8, 2021, 2:31 PM

#

Please bring feature to change/unlink phone number and email. Much needed. Thankyou.

fresh matrix Feb 8, 2021, 3:31 PM

#

i was talking of this look at her arms, in tdm samee... their arms move like hackers...

Name - DX艾ØXËNG
id - 5834165512

gloomy salmon Feb 8, 2021, 3:33 PM

#

Hello, 31.01.2021 I was banned for 10 years for shooting on the heels, I was called to the lobby and told to shoot on the heels, I started shooting, not suspecting anything, as a result, I was banned, I did not break anything, please review the ban
device: Xiaomi redmi not 7
id: 6449356269
country: Russia

📎 Screenshot_2021-02-06-20-27-17-067_com.pubg.krmobile.jpg

left capeBOT Feb 8, 2021, 3:33 PM

#

Please use #questions for PUBG MOBILE-related questions, @old sentinel @gilded zealot @short rover @cinder shoal @gloomy salmon.

jaunty mantle Feb 8, 2021, 3:33 PM

#

Hello i Had the Same Problem I was sitting in lobby and i go to change my profile picture and i go to cheer park and my account got banned which was from season 3 and i don't know why i would like PUBG team to recheck my id i didn't do anything If you want me to provide you My Gameplays i can provide you

PUBG ID: 5188748861
Device : Gameloop
Internet : 2mb
Country : Pakistan

left capeBOT Feb 8, 2021, 3:34 PM

#

Please use #questions for PUBG MOBILE-related questions, @jaunty mantle.

#

Please contact the customer service via the in-game settings for further assistance, @short rover.

tough pelican Feb 8, 2021, 4:11 PM

#

Is the anti aliasing bug fixed??

viral barn Feb 8, 2021, 4:20 PM

#

Hello, 31.01.2021 I was banned for 10 years for shooting on the heels, I was called to the lobby and told to shoot on the heels, I started shooting, not suspecting anything, as a result, I was banned, I did not break anything, please review the ban

device: Xiaomi POCOPHONE F1

id: 547974007

country: Georgia Tbilisi

Wi-fi: B-LINK_afd5aa

📎 Screenshot_2021-02-08-20-13-21-712_com.tencent.ig.jpg

cold flicker Feb 8, 2021, 4:27 PM

#

Trying to login via email via verification code (PARAMETE ERROR 2123)

📎 image0.png

brisk sequoia Feb 8, 2021, 4:33 PM

#

Hello, in metro royale frontline map, the game froze , when I tried to relogin the map,I couldn't , I lost all my equipments helmet 6 cobra and m762 steel front ,
ID superior152
ID number 5987991561
Over cellular network
Country egypt
Device Mi 10t pro

torpid dagger Feb 8, 2021, 4:42 PM

#

im always facing this problem Device =(Emulator) Country= Iraq

📎 Screenshot_142.png

carmine herald Feb 8, 2021, 4:45 PM

#

My person doesn't want to shoot and turn at the same time, as I can solve this problem

south trail Feb 8, 2021, 4:52 PM

#

Sorry for disturbing. 01/31/21 banned my account, because of the bug of heels, my friends called me to check the bug, and I agreed, after 5 minutes I throw it out, and the ban arrives for 10 years, I hope for your help

device: iphone 7+

country:Kazakhstan

internet:Beeline KZ

id: 5679810308

storm briar Feb 8, 2021, 4:53 PM

#

📎 image0.png

loud geyser Feb 8, 2021, 5:06 PM

#

I had to stop playing this game some time ago, so my tiers were set to bronze. As a result of not playing the game for a long time, although it is hard to get back, but honestly, the random teammates you guys give, i don't know how you guys match them.i reached diamond today,and the teammates I've been getting are horrendous. Silver and platinum players were better than these idiots. One guy ,on a completely southern plane path, decided to go to zarki and then sat in a hut near school apartments until there were 12 people in the game. 13 out of 15 games, i had to quit because none of them would play as a team. Like c'Mon, at least , match with the people, who have the brain cells to at least stick together doesnt matter if they are good or bad.

odd light Feb 8, 2021, 5:29 PM

#

since i downloaded new update .. i have a glitch in my game that the "X" mark doesn't shows up when want to leave someone's statistics .. i must restart the game over and over to leave that account .. what should i do ?please

lone chasm Feb 8, 2021, 5:45 PM

#

Not to be rude...but everytime i logged in and try to play i always get paired with indians players. why? just because my region is africzn doesn't mean i want to be put on the asian server! i mean i don't even speak hindi or telegu or any languages on the asian continent. would have been great to get the open! like how the hell am i supposed to communicate with my teammates??

ornate nexus Feb 8, 2021, 5:47 PM

#

Hello. A week ago, on 01/25/2021, I was banned in tdm mode for shooting on the heels.
Device: Xiaomi redmi note 8 pro
ID:5328060706
Network: WIFI
Country: Ukraine
Nick: phDAPP1

📎 Screenshot_2021-01-25-22-08-43-349_com.tencent.ig.jpg 📎 Screenshot_2021-01-26-08-02-27-602_com.pubg.krmobile.jpg

sick hedge Feb 8, 2021, 5:53 PM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5852433493.
Date: 01/30/2021.
My Device: iPad 2020.
My Wi-fi: Keenetic-8429.
My country: Russia.
My region in the game: Europe.

📎 image0.png 📎 image1.png

iron whale Feb 8, 2021, 6:01 PM

#

Hello. A week ago, on 01/31/2021, I was banned in tdm mode for shooting on the heels.
Device: oppo reno 3 pro
ID: 5499057903
Network: WI-FI
Country: Ukraine
Nick: B13Andron

📎 IMG_20210208_195915_539.jpg 📎 IMG_20210208_195942_876.jpg

clever moth Feb 8, 2021, 7:13 PM

#

Hello Today i Got Banned Without any Reason. i was just playing livik mode and all of the a sudden the Ban Comes Of 10 Years SadBrokenHeart Playing legit not Using any 3rd party Applications

Pubg Name : PsychoッRABAIL
ID : 5884861979
Network : PTCL + Jazz
Country : Pakistan

📎 Screenshot_2021-02-08-20-03-18-58_dac7cc7571c39b392df64923967cf7da.jpg

mild swan Feb 8, 2021, 7:19 PM

#

Hello developers I received a ban due to heels in tdm,my id: 5486037781, Device: iPhone XS Max , Cellular,A country:Russia, Nickname: CCシK٨tاet٨,Date of ban 30.01.21.time of ban 22:48 .

woeful yarrow Feb 8, 2021, 7:21 PM

#

hi, why can't I play on metro royale anymore? Spreed82 id: 5991229840
iPhone 7 Italy.

📎 image0.png

dusk jetty Feb 8, 2021, 7:25 PM

#

I was banned in tdm mode for shooting on the heels.
ID: 5600879755
Device:Redmi note 10
WiFi: Mobile Internet
Country: Ukraine
Data:02.27.2021
gmail: redkodenis11@gmail.com

📎 Screenshot_2021-01-31-00-02-26-531_com.tencent.ig.jpg 📎 Screenshot_2021-01-28-14-44-27-938_com.tencent.ig.jpg

warm orchid Feb 8, 2021, 7:27 PM

#

Hello, 31.01.2021 I was banned for 10 years for shooting on the heels, I was called to the lobby and told to shoot on the heels, I started shooting, not suspecting anything, as a result, I was banned, I did not break anything, please review the ban
device: iPhone XR
my nickname in the game ÇyêTa
id 5362321062
country: Russia

placid lynx Feb 8, 2021, 7:36 PM

#

Why is that stuck? 😕

📎 Screenshot_2021-02-08-22-25-37-060_com.tencent.ig.jpg

earnest kayak Feb 8, 2021, 7:41 PM

#

Hello, my account was blocked by mistake, I would like to appeal to restore my account. Please double-check my account and make sure that I am an honest player. I played with my team on Erangel in squads, we saw a passing UAZ near the repairs, we started following it and when I hit it twice, I was immediately banned for 10 years and my friends for 7 days. So why? I hope my account will be unblocked because this is my personal account from season 4.
My ID: 5269851196
My device: Huawei Mate 20 pro
My Wi-Fi name: MMKA3 OR MMK4
My country of residence: Poland
My region in the game: USA

rain path Feb 8, 2021, 7:42 PM

#

i am facing issue account has been logged in with a newer version of game .

royal jewel Feb 8, 2021, 7:55 PM

#

I have a Problem... My bullet not registered. My ping is ok my when i shoot enemy they not killed...My bullet not registered please help me
My id: 5231024463

left capeBOT Feb 8, 2021, 7:55 PM

#

If you have experienced higher ping than usual lately, @royal jewel, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

vocal drum Feb 8, 2021, 8:01 PM

#

would u fix the anti anailising option in the graphics?

distant jasper Feb 8, 2021, 8:32 PM

#

Hello, recently there was an unpleasant situation related to my mail linked to my account. Can it be completely removed or changed? I can confirm that this account belongs to me

Device: iPhone 7, Country: Kazakhstan, Beeline, ID: 5172807326

bleak herald Feb 8, 2021, 8:47 PM

#

When will the joystick aiming bug be fixed? Very silly bug...I left pubg for 4 months cos of the big but yet after returning, the bug still exists

potent vigil Feb 8, 2021, 8:48 PM

#

Hello, i got 10 years ban for heel shooting bug and i really wanna get my account unbanned cause i donated in pubgm. Random guy invited me to test bug in tdm and i didnt knew about this. Please unban me
Id : 5614251064
Internet : Wi-Fi
Country : Ukraine
Device : Pc Emulator

silk topaz Feb 8, 2021, 8:59 PM

#

Hi, I installed the v1.3 test server. But I couldn't find the ´Configuration Documents & Device Management' as described in Step 3 of the official explanation (current device: iPhone 11 iOS 14.3)

left capeBOT Feb 8, 2021, 9:04 PM

#

Please use #questions for PUBG MOBILE-related questions, @silk topaz.

feral glade Feb 8, 2021, 9:24 PM

#

Hello, i got 10 years ban for hell shooting bug and i really wanna get my account unbanned. Random guy invited me to test bug in tdm and i didnt know about this Please unban me

📎 Screenshot_2021-02-09-03-23-34-705_com.pubg.krmobile.jpg

blazing garnet Feb 8, 2021, 9:31 PM

#

My skin is bugged out...i went to shop then back to lobby then i saw this master piece of a bugged skin
Phone:idk 2018 something😭,Cellular,usa?

📎 Screenshot_2021-02-08-05-59-31.png

vernal ermine Feb 8, 2021, 9:36 PM

#

i have mistake changed region

agile rune Feb 8, 2021, 9:36 PM

#

📎 Screenshot_20210208_233025_com.tencent.ig.jpg

woeful yarrow Feb 9, 2021, 12:41 AM

#

the revive in the armor mode is bull crap you should take that out

woeful yarrow Feb 9, 2021, 3:07 AM

#

Plz fix this. Its in the lobby screen

📎 image0.png

safe terrace Feb 9, 2021, 3:21 AM

#

Hello, 31.01.2021 I was banned for 10 years for shooting on the heels, I was called to the lobby and told to shoot on the heels, I started shooting, not suspecting anything, as a result, I was banned, I did not break anything, please review the ban
device: Xiaomi redmi not 8 pro
id:5387507070
country: Uzbekistan

📎 Screenshot_2021-02-08-20-43-46-725_com.tencent.ig.jpg

agile plinth Feb 9, 2021, 4:29 AM

#

Hello dear technical support.
I really need your help. I went to the flag to the people, they said they wanted to show something, but did not say what. They asked to create a lobby, and later persuaded to shoot in the legs. Eventually I started doing it, but I didn't know what would happen next. At that moment I was banned for 10 years ... due to a bug in the lobby. I was tricked. I have never used cheats, software or hardware. Please check everything.
I've been playing on my account since the first seasons and I can't do anything.
Please contact me. I am ready to do whatever it takes.
Blocked by fraudulent means!

I've edited my post to include everything I need!
white_small_square: 5157318636
white_small_square: Xiaomi Redmi note 8 Pro
white_small_square: Beeline KG
white_small_square: Kyrgyzstan
white_small_squareNik: subzeroSHELBY
This information will make troubleshooting easier for you.
I am waiting for a reply in private messages! This is very important! SOS

robust dock Feb 9, 2021, 4:33 AM

#

Metro Royale is just a joke

dapper badger Feb 9, 2021, 5:12 AM

#

Please fix the server bugs, it allways happen at least once a day. when i play all my friends made it in game, but i don't. I just come back to the lobby.
(sorry if my english is bad)
edit:
:white_small_square: device: vivo v5
:white_small_square: wifi
:white_small_square: country: indonesia

turbid fulcrum Feb 9, 2021, 5:22 AM

#

Some red zone has stopped working 😂😂, didn't move red zone or don't fall bomb everywhere

Device: Sharp Aquos R2 SHV42 (Android 10)
ID: 5676908205
Region: Malaysia
I use mobile data

📎 Screenshot_20210208-224912.png

surreal veldt Feb 9, 2021, 5:22 AM

#

hello dear developers, my account was banned for no reason, I can't play for a month, please unban me or solve this problem

ID- 513511575
Xiaomi Redmi note 9s
Katv
Azerbaijan/baku

📎 Screenshot_2021-02-08-16-48-04-512_com.tencent.ig.jpg

sudden goblet Feb 9, 2021, 5:49 AM

#

Dear Pubgm Please strong your anticheat now adays there is again to much cheaters with wall hack and aimbot we are tired of them every single match there is cheater like 1 or 2 cheaters so please make your anticheat strong or give ip ban that they cannot play again so we can enjoy the game without cheaters Thank You. 👍

upper hinge Feb 9, 2021, 6:38 AM

#

ID: 575644675
Device: Honor 20 pro
Country: Russia
Connection: Cellular & WiFi
Hello. My account was blocked due to the fact that the damage to enemies did not pass. I played TDM in a custom room. The damage did not go, I ran out of cartridges, I picked up the cartridges and the ban arrived. It was a mistake in the game. I didn't break any rules of the game

📎 5XBAhCjin5k.jpg

woeful yarrow Feb 9, 2021, 6:56 AM

#

hello dear developers, my account was banned for no reason, I can't play for a month, please unban me or solve this problem

ID- 5502177679
Huawei P40 lite E
I use the mobile Daeta
Europe/Kazakhstan

woeful yarrow Feb 9, 2021, 7:22 AM

#

Only help for Banned accounts is the ingame support

fathom raft Feb 9, 2021, 7:23 AM

#

ID: 5646524006 Nickname: BRGN ヅ hAACKA Device: Redmi note9 Country: Russia Connection: mobile communication and Wi-Fi I want to unban my account because I was banned by mistake, I played on the Livik map yesterday, when I just landed and started looting, then after 1 minute I was banned, I never violated the rules of the game, did not use cheats, did not use prohibited applications, I always played fair, so please sort it out and unblock my account, please.

📎 Screenshot_2021-02-08-02-17-30-824_com.tencent.ig.jpg

feral glade Feb 9, 2021, 7:45 AM

#

Hello, i got 10 years ban for hell shooting bug and i really wanna get my account unbanned. Random guy invited me to test bug in tdm and i didnt know about this Please unban me Uid:61204972161 WiFi country Kyrgyzstan

broken nacelle Feb 9, 2021, 7:54 AM

#

Hello, i got 10 years ban for hell shooting bug and i really wanna get my account unbanned. Random guy invited me to test bug in tdm and i didnt know about this Please unban me Id:61204972161 Internet:Wifi Country:Kyrgyzstan Device:Mi 9t pro

earnest kayak Feb 9, 2021, 7:55 AM

#

Hello, my account was blocked by mistake, I would like to appeal to restore my account. Please double-check my account and make sure that I am an honest player. I played with my team on Erangel in squads, we saw a passing UAZ near the repairs, we started following it and when I hit it twice, I was immediately banned for 10 years and my friends for 7 days. So why? I hope my account will be unblocked because this is my personal account from season 4.
My ID: 5269851196
My device: Huawei Mate 20 pro
My Wi-Fi name: MMKA3 OR MMK4
My country of residence: Poland
My region in the game: USA

supple phoenix Feb 9, 2021, 8:27 AM

#

hello my account was banned through your fault, explain why on January 28, 2020 I played tdm and hit my heels many times because of this the game considered me a cheater, please review my blocking, my nickname is 777TaIIIeR777, thanks in advance

verbal raptor Feb 9, 2021, 8:27 AM

#

Please add a Oceania server to pubg

bright granite Feb 9, 2021, 8:32 AM

#

hi my account was banned for shooting in the heels in the arena please re-review the ban please framed me
My ID: 5699125487
My device: Redmi 8A
My WI-FI name: tp-link
My country of residence: Kyrgyzstan

fallow current Feb 9, 2021, 8:36 AM

#

Dear Tech support team of PUBG mobile,

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Because of your unprofessional attitute, experienced gamers with good
accounts are banned now.

I urge you to open the account as soon as possible and fix your game bug!

Details:

Id :5350875794
Phone: Xiaomi mi 9t Pro
Network: WiFi
Country:Moscow, Russia
30.01.2021

left capeBOT Feb 9, 2021, 9:24 AM

#

Please do not use languages other than English, @proper adder. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

rapid pier Feb 9, 2021, 9:29 AM

#

Please do something about ( SRC )

near pond Feb 9, 2021, 9:32 AM

#

Hello, PUBG

My iD :5193392393
Device : oneplus6t , iphone11
Country: Saudi Arabia

My Twitter account has been hacked

And I have linked in my email with account with mic3zoze@gmail.com

But there is a problem when I click on the "Go" icon. The code does not reach me on the email and I get an error (parameter error 2123)

Please, sweet problem, so that I can log in and cancel Twitter because the one who hacked Twitter is playing with my account, now help me

📎 video0.mov

dusk jetty Feb 9, 2021, 9:34 AM

#

I was banned in tdm mode for shooting on the heels.
ID: 5600879755
Device:Redmi note 10
WiFi: Mobile Internet
Country: Ukraine
Data:02.27.2021
gmail: redkodenis11@gmail.com

sick heath Feb 9, 2021, 9:58 AM

#

Hello PUBG team I am getting banned for no reason and this is the 4th ban pls help and tell me the ban reason for me to respond ASAP

📎 image0.png

tough sundial Feb 9, 2021, 10:00 AM

#

Hello , I was given a ban for a well-known heel bug . The ban was issued : 31.01.2021 Time : 1: 06: 09 . I trusted my friends in the end, so they threw it. I know that you fixed the bug , but I will ask you to unban everyone who was banned for this bug.
ID : 5274330974
Device : Poco x3
WiFi : PinPro
Country : Belarus

woeful yarrow Feb 9, 2021, 10:08 AM

#

Anti Aliasing is not working on ios devices please fix it

woeful berry Feb 9, 2021, 10:42 AM

#

What is happening this game? 658 streak to didn’t get any mythic

📎 image0.png

hidden ice Feb 9, 2021, 10:45 AM

#

Good day ! On January 29, 2021, I ran into a problem where during games my damage did not pass to opponents. I decided to figure out what the problem was and asked my friends if they had encountered a similar problem. Some of my acquaintances said that they have the same problem and decided to show me how it works. In order not to interfere with the gameplay and to understand the problem, we created a separate lobby and they explained to me that the damage in the leg (namely in the heels of the enemy) does not pass and the enemy remains alive. Other players have already reported this error more than once, but this information reached me only that day. After a short check of the damage registration against the enemy at 23:05:09 I got a 10-year ban. I have been playing this game for a long time and have never used third-party programs and cheats, I immediately reported game errors and never used them! Because any mistake can prevent me in the first place. I think that banning my account is illegal and unfair! There are a lot of similar errors in the game and you fix them as information becomes available, this error is difficult to use during the game and I will repeat it again!
My ID: 5358698625
Moe device: Xiaomi note 8 pro
My wi-fi name: rtk_39
My country of residence: Russia
My region in the game: Singapore

onyx cloak Feb 9, 2021, 12:32 PM

#

Hi Im facing a voice glitch , whenever iam using earphones while playing pubgm I'm not able to voice chat with any one but without earphones I can voice chat, I have change earphones also please help
UID 517264276
Device - OnePlus Nord
Cellular
Country - India

woeful yarrow Feb 9, 2021, 12:57 PM

#

ID: 5502177679
Device: Huawei P40 lite E
Country: Kazakhstan
Connection: Cellular
Hello. My account was blocked due to the fact that the damage to enemies did not pass. I played TDM in a custom room. The damage did not go, I ran out of cartridges, I picked up the cartridges and the ban arrived. It was a mistake in the game. I didn't break any rules of the game

bleak coral Feb 9, 2021, 1:09 PM

#

Seriously Pubg? The word الله (allah/god) in arabic is now censored in game? So what, now you are fighting Muslims too?

Btw, the people that most spend on game are Arabs, from the middle east, and guess what, they are Muslims

Fuck you and fuck your trash of a game you racist

brisk shoal Feb 9, 2021, 1:19 PM

#

bleak coral Seriously Pubg? The word الله (allah/god) in arabic is now censored in game? So ...

This is a shooting game y would u say a name of god in it plus do u know that the word "sniper" is also censored even tho it's a shooting game xd

vestal shard Feb 9, 2021, 1:31 PM

#

Bring back Arctic mode and survive till dawn both modes.Players still left with achievement. And the weekly elite crates too.

Fix the loot in arcades.

Your crate system is shit.

And stop scamming

stone talon Feb 9, 2021, 1:33 PM

#

waiting for 10 days

hollow forge Feb 9, 2021, 1:52 PM

#

My friend has changed his server to europe Accidentally help him

candid trench Feb 9, 2021, 2:03 PM

#

My account was banned for wearing heels.
Please unban account.
My ID 5522937811
Nickname - praidBionyx
Wifi: Keenetic Giga (name Bionic)
device iPad mini 5
ban 31.01.2021
Country: Russia

📎 image0.jpg

spice venture Feb 9, 2021, 2:36 PM

#

@everyone @here my F button not working in Pubg Mobile like gameloop
just work for open/close doors not pick guns or other materials so i reset all setting i reset all controls setting but not work
Any Solution😩

verbal dragon Feb 9, 2021, 2:58 PM

#

Hello I have such a problem that I was sitting in the lobby and I went to the flag and told me let's show the bug I agreed and they told me shoot on the heels and said like the speed of running will increase I fell for it and started shooting and then I shoot one minute and I get banned for 10 years for a bug with heels help me developers or those who are responsible for bans break me.
id: 5563406237
device: realme c3
Network: Rostelecom
Country: Russia

📎 Screenshot_2021-02-04-19-27-08-44_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2021-02-04-19-27-21-52_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2021-02-04-19-27-29-91_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2021-02-04-19-44-39-87_dac7cc7571c39b392df64923967cf7da.jpg

normal forge Feb 9, 2021, 3:01 PM

#

Facing ping issues

left capeBOT Feb 9, 2021, 3:01 PM

#

If you have experienced higher ping than usual lately, @normal forge, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

#

You can now access #emulator-chat and #emulator-support, @spice venture. Revert this at any time by sending .emulator in #481204134859505684.

naive plaza Feb 9, 2021, 3:26 PM

#

Anti alising is not going to enable its always disable automatically device iphone xr

jolly python Feb 9, 2021, 3:41 PM

#

Hello pubg

MY ID : 512677654
DEVICE: Ipad 8 Generation
Country: Malaysia

My Facebook account has been Hacked

I have email linked in my email with account
With: khalid.mohamed96@hotmail.com

But there is problem when I click on the "Go" icon. The code does not reach me on my email and I get and error (incorrect e-mail .please try again)

Please, fixed problem, so that I can log in and cancel Facebook because the one who hacked Facebook is playing with my account, team pubg help me

dusk jetty Feb 9, 2021, 3:52 PM

#

I was banned for shooting on the heels.ID: 5600879755
Device:Redmi note 10
WiFi: Mobile Internet
Country: Ukraine
Data:02.27.2021

coarse yacht Feb 9, 2021, 4:20 PM

#

bleak coral Seriously Pubg? The word الله (allah/god) in arabic is now censored in game? So ...

Dude relax it’s better that they censor it because some people use it to curse and say bad things etc

tough pelican Feb 9, 2021, 4:35 PM

#

Is the anti aliasing bug fixed??
iPad 11’’ 2019

random flicker Feb 9, 2021, 4:37 PM

#

tough pelican Is the anti aliasing bug fixed?? iPad 11’’ 2019

What's up with anti-aliasing

urban fog Feb 9, 2021, 4:45 PM

#

More issues with the shot registration, it was fixed on the patch for the new update and now it's went back to how it was after the runic power update where my bullets are not doing nearly as much damage as they should.

Iphone XR
5216344874
Europe
WiFi
United Kingdom

night patio Feb 9, 2021, 4:48 PM

#

Someone hacked my account and patched the src version to 9999..now i can't login with the current version

misty field Feb 9, 2021, 5:07 PM

#

Please add two slot to save sensitivity or divide to two group (SR / AR, DMR and other)

fading panther Feb 9, 2021, 5:40 PM

#

hello dear administration of the game PUBG MOBILE. Recently, my account was blocked due to the use of a buggy with heels, as it was.
I went to practice before the classic game in the TDM mode,then a player from the opposing team became friends with me and started jumping. Turning on the microphone in the "All" mode, I heard that he had found a bug and needed to check it and asked for help with this. Yes, I know that you can not make friends with the players, but at his pathetic request, I did it. He asked me to shoot in the heels, thereby checking his found bug. I made his request and saw a notification about the data change. I moved to the account and it says that they gave me a lock for 10 years.
I swear I didn't know you couldn't shoot in the heels. PLEASE HELP ME
Iphone 6S
5728928383
Asia
Kyrgyzstan

left capeBOT Feb 9, 2021, 5:40 PM

#

If you have experienced higher ping than usual lately, @fading panther, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

tardy pebble Feb 9, 2021, 5:42 PM

#

I was doing a regular TDM match
and then a messaged popped up as ''in-game data has been changed, please login again'
I clicked OK
and now I am not able to log back in
'Violation of Terms-n-Conditions 7 days time period?'
I do not believe I have done anything like that
I am not even pushing my rank in this season, so I wish to know what just happened? Besides, my mobile device cannot be rooted and neither I have engaged myself in anything as such.

Device: Samsung Note 10+ 5G
ID: 5299940203
Country: Pakistan
Data

safe terrace Feb 9, 2021, 5:52 PM

#

Hello, my account was banned in vain, played with a friend in the park
fun in a 1v1 toyist duel was 11-15 in favor of a friend When in the park
the time is over, just threw it out of the account wrote that the account
banned, for some reason I got banned if I never used
prohibited programs and machinations.
Device:Xiaomi 8 note pro Country:uzbekistan
Wifi:Uztelecom
date 01/08/2021, 18:36
ID: 5387507070

📎 Screenshot_2021-02-08-20-43-46-725_com.tencent.ig.jpg

terse trellis Feb 9, 2021, 5:57 PM

#

Will there be no sanhok in update 1.3?

sick hedge Feb 9, 2021, 6:23 PM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5852433493.
Date: 01/30/2021.
My Device: iPad 2020.
My Wi-fi: Keenetic-8429.
My country: Russia.
My region in the game: Europe.
Help please)

📎 image0.png 📎 image1.png

naive inlet Feb 9, 2021, 6:37 PM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5331507108
Date: 01/30/2021.
My Device: Samsung Galaxy M 21
My mobile internet:билайн
My country: Russia.
My region in the game: Europe.
Help please)

earnest kayak Feb 9, 2021, 6:42 PM

#

На английском языке пиши

left capeBOT Feb 9, 2021, 6:55 PM

#

Please do not use languages other than English, @earnest kayak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

finite bough Feb 9, 2021, 6:55 PM

#

why cant we remove our partner? only remove relationship is available.
ID: 5313341589
Device: iPhone XS Max
Wi-Fi
Country: USA

📎 image0.png 📎 image1.png

fallow tapir Feb 9, 2021, 7:17 PM

#

Fix the map where you got spawned and not having a return point cause god damn, Im in the radiation and got 8 gold bars and got no flare,checked all the weapon crate and 3 shop and this happen to me, you guys alrd fixed automatically the item glitch pls fix this spawn point its so dissapointing af

📎 Screenshot_2021-02-10-03-18-47-53_dac7cc7571c39b392df64923967cf7da.jpg

fast musk Feb 9, 2021, 7:22 PM

#

📎 Screenshot_20210209-210932_PUBG_MOBILE.jpg 📎 Screenshot_20210209-093551_PUBG_MOBILE.jpg 📎 Screenshot_20210209-093321_PUBG_MOBILE.jpg

inner wyvern Feb 9, 2021, 7:26 PM

#

What is this I did this weapon mastery challenge so many times in squads I’m diamond V and is still not giving me

📎 image0.png

whole lintel Feb 9, 2021, 7:44 PM

#

this bug is occurred the moment u go boarding the plane u go to a matrix base and open the panel, it gets stuck for the rest of the match. as u see in screenshot im in midstain.
ign : Jordxnzy
Device : Iphone 6 plus
Network : Wifi
Country : Turkey

📎 image0.png

river pumice Feb 9, 2021, 7:50 PM

#

Please add an option where you can see how much time you have spent playing PUBGM and your registration date, similar to 2nd anniversary where there was that event with a controller type thing but if possible add a counter like steam where you can see how many hours you played a game in total.

barren sail Feb 9, 2021, 7:54 PM

#

My game froze in the start like if I had a bad internet but my ping was still good and the game kept going, I ended up alone in the spawn without being able to open doors or find loot, I started running in their direction when I suddenly got teleported to them.
This happened in the server Europe, map livik

📎 Screenshot_20210209-193634_PUBG_MOBILE.jpg 📎 Screenshot_20210209-193616_PUBG_MOBILE.jpg

left capeBOT Feb 9, 2021, 7:54 PM

#

If you have experienced higher ping than usual lately, @barren sail, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

little thorn Feb 9, 2021, 8:05 PM

#

Device: iPhone 12 pro max,
1-facing fps drop issues up to 15 fps and ping flickers to 400 every 3-4 minutes

2- i cant open anti aliasing it closes when the menu is closed

3- this occured only today and 3 days ago, (didnt change any settings ingame nor device)

4- Although my ping seems to be oke (48ms) character teleports most of the time..

5- (Advice) Please bring uaz back to Vikendi since that Zuma is so useless and no any skins applyable..

6- Another iPhone using friend is facing the same issues (lagg/fps drops/ping) with its 11 pro max

left capeBOT Feb 9, 2021, 8:05 PM

#

If you have experienced higher ping than usual lately, @little thorn, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

royal jewel Feb 9, 2021, 8:07 PM

#

When i shoot enemy my bullets not registered... My ping is not also good please pubg fix it ASAP... My bullets not Registered.. Emulator player WiFi user and Bangladesh i play on Asia server...Please fix my bullets not registered
My game id : 5231024463
@Moderator @PUBG MOBILE#5879

left capeBOT Feb 9, 2021, 8:07 PM

#

If you have experienced higher ping than usual lately, @royal jewel, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

past nest Feb 9, 2021, 8:14 PM

#

Help

woeful yarrow Feb 9, 2021, 8:38 PM

#

Any uc bug

brisk sequoia Feb 9, 2021, 9:27 PM

#

Hello, in metro royale frontline map, the game froze , when I tried to relogin the map,I couldn't , I lost all my equipments helmet 6 cobra and m762 steel front ,
ID superior152
ID number 5987991561
Over cellular network
Country egypt
Device Mi 10t pro

ornate nexus Feb 9, 2021, 9:56 PM

#

Hello. A week ago, on 01/25/2021, I was banned in tdm mode for shooting on the heels.
Device: Xiaomi redmi note 8 pro
ID:5328060706
Network: WIFI
Country: Ukraine
Nick: phDAPP1

📎 Screenshot_2021-01-25-22-08-43-349_com.tencent.ig.jpg

vernal ermine Feb 9, 2021, 10:41 PM

#

Assalamu alaikum bhai Jab Main apna phone number add karta hun region change karne ke liye, vahan per code lagata hun use par error arta hai main by mistake se USA Kar Diya region plz help me

coarse yacht Feb 9, 2021, 10:42 PM

#

chicken_no For the millionth time: please bring back season 4 male and female characters, everything else came back so why should they stay rare? Plus it will not affect the workshop special characters because people use them for free packages and achievements. So literally nothing prevents you from bringing them back as everyone has been requesting for 2 years. Thank you. pubgm_rude

forest night Feb 9, 2021, 11:49 PM

#

Hello, my account was banned in vain, played with a friend in the park
fun in a 1v1 toyist duel was 11-15 in favor of a friend When in the park
the time is over, just threw it out of the account wrote that the account
banned, for some reason I got banned if I never used
prohibited programs and machinations.
Device:IPHONE 11 Country:Saudi Arabia
Wifi:STC
date 02/08/2021, 14:24pm
ID: 5121207134

untold osprey Feb 9, 2021, 11:56 PM

#

Hey can somebody fix the outside glitch in the third map in metro slroyale? Asian glitchers all the time and in the normal maps middle east hackers everywhere

teal solar Feb 10, 2021, 12:47 AM

#

Hi! I was banned for 10 years, but never used any cheats, not software, nor hardware. Here’s how it happened: some random guys called me to play TDM, then they asked me to shoot them only on legs, so I did, don’t know why. After shooting about 400-500 bullets only on legs I’ve got 10 year ban. Then I realised, I did something stupid. What should I do to get unbanned?
revise my lock please
ID - 547129719
Nickname HastaLaVistaپ
Wifi: DOMRU
Country: Russia
Device: IPhone 11

slim meteor Feb 10, 2021, 1:37 AM

#

We want a solution to the imaginary damage to the enemy

unborn basin Feb 10, 2021, 1:59 AM

#

When I play it puts me asia servers when I'm on north american

stoic delta Feb 10, 2021, 2:09 AM

#

Hello, my account was banned in vain, played with a friend in the park
fun in a 1v1 toyist duel was 11-15 in favor of a friend When in the park
the time is over, just threw it out of the account wrote that the account
banned, for some reason I got banned if I never used
prohibited programs and machinations.
Device:red Magic 3s
Country:Saudi Arabia
Wifi:mobile
date:09/02/2021 , 23:30pm
ID: 5180724283
name:ويلانن؟

left capeBOT Feb 10, 2021, 2:09 AM

#

Please do not use languages other than English, @stoic delta. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

naive inlet Feb 10, 2021, 2:12 AM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5331507108
Date: 01/30/2021.
My Device: Samsung Galaxy M 21
My mobile internet:Beeline
My country: Russia.
My region in the game: Europe.
Help please)

modest edge Feb 10, 2021, 3:36 AM

#

📎 image0.png

rigid jolt Feb 10, 2021, 4:47 AM

#

After 1.2 update I can’t enable anti aliasing. Please help
My device: ipad 7th gen (32gb)
IOS 14.4
Wifi/cellular
Country: Pakistan

Tried logging in with other accounts and repair but nothing happened.

pine vigil Feb 10, 2021, 5:06 AM

#

When is the antialiasing button getting fixed..it’s been a long time after the new update now

mint meteor Feb 10, 2021, 5:27 AM

#

Ban for 10 years.
Id 5521907435
Device ipad mini 5
Network Wi Fi Saskatel 202
Country Canada

left capeBOT Feb 10, 2021, 5:49 AM

#

Please use #questions for PUBG MOBILE-related questions, @mint meteor.

fast musk Feb 10, 2021, 6:00 AM

#

I'm having this for more then 2 weeks I can barely play arena pls fix this
Id-5311856559
Device - Samsung galaxy a50
WiFi- GO telecom 5g

📎 Screenshot_20210209-210932_PUBG_MOBILE.jpg 📎 Screenshot_20210209-093551_PUBG_MOBILE.jpg 📎 Screenshot_20210209-093321_PUBG_MOBILE.jpg

tame dome Feb 10, 2021, 6:08 AM

#

week 5 1200 HEALTH RECOVER misson changed,how?? i lost my 125 RP points..please PUBGM fix this bug.

📎 Screenshot_2021-02-09-17-03-16-261_com.tencent.ig.jpg

cinder shoal Feb 10, 2021, 6:34 AM

#

Hi, on 10.06.2020, because I was connected from wifi while playing the arena, ms suddenly came out, I switched to mobile data, when it was loaded, I was banned for 10 years from data change. They told me to open it, no such thing can not happen, I gave so much money and effort, I cannot open the account again, it has been 4 months, I ask you for more. Can you open my account now? I was banned for 10 years. Unfortunately, money is not easy to earn ID: 592017283 device: Asus rog phone 2 Country: Turkey network: wifi / mobile data

📎 Screenshot_20210208-151527378.jpg

thorny horizon Feb 10, 2021, 7:18 AM

#

Week 5 1500 health recover mission change ,how ?? Where is my 125 rp point

📎 IMG_20210210_123702.jpg

hybrid sand Feb 10, 2021, 7:25 AM

#

It happened on 9/2/2021 about 11:00pm
Device :- Real me C3
Using wifi
Country :- India 🇮🇳
Report of Power armour map
I can't change any gun in this map and I can't use the gun when I was revived by the plane.
Pls fix this bug PUBGm

uneven monolith Feb 10, 2021, 8:03 AM

#

forest night Hello, my account was banned in vain, played with a friend in the park fun in a...

10 year ban?

sick hedge Feb 10, 2021, 8:16 AM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5852433493.
Date: 01/30/2021.
My Device: iPad 2020.
My Wi-fi: Keenetic-8429.
My country: Russia.
My region in the game: Europe.
Help please)

storm salmon Feb 10, 2021, 8:55 AM

#

Account banned for no reason
i have been playing on this account since season3
i am a small youtuber. mainly pubg mobile content creator so i have all of gameplays recorded. Please have a look at them and review the ban as its a false ban
PUBG ID :5330872289
Device :GAMELOOP
Internet :PTCL 20mb
Country :Pakistan

vestal shard Feb 10, 2021, 9:43 AM

#

1st pic: missions of week 5 which was yesterday
2nd pic: missions of week 4
3rd pic: missions of week 5 which is today.

It's a bug or intentional no idea.

What happened is : The 15 helmets from classic matches mission is shown again in week5 which was in week4. I didn't do the mission. It shows complete when I didn't. If someone says I might have done the healing mission so I didn't do it either. After counting my total heals in yesterday's 5 matches it counted upto 300 or 400 not 1500.If someone says I might have done the 15 helmets so no. I didn't do it either.
Because out of 5 matches 2 we're 2v2 and we died Early. so no level 3 helmets. And in other 3 matches which were 3v4.won all 3 and even if all 3 had level 3 helmets it wouldn't count to 15. But the mission shows completed.

The 125 rp points either have been scammed or bugged. Idk but I haven't got them. Please look into this. @clear crystal 🥺 happened to other players too.
I'd: 5546986755

📎 IMG_20210210_150444.png 📎 Screenshot_2021-02-10-13-17-34-950_com.tencent.ig.jpg 📎 Screenshot_2021-02-10-13-17-29-634_com.tencent.ig.jpg

hard cloud Feb 10, 2021, 9:52 AM

#

@vestal shard same with me

woeful yarrow Feb 10, 2021, 9:54 AM

#

I Switched my server by mistake Please fix it pubg mobile please my id 5742270316 😭😭pubg please fix it

📎 Screenshot_20210210-130834_PUBG_MOBILE.jpg

stone talon Feb 10, 2021, 10:04 AM

#

can you please reset cooldown server selection
1- Numeric User Identification : 5290757275
2- Device : xiaomi mi 10t
3- Wi-Fi
4- Egypt

digital breach Feb 10, 2021, 10:22 AM

#

I'm not able to open the game
It's got stucked in loading screen since morning
This game is getting more trash with more bugs and glitches. I don't know what devs are doing other than making new trash time limited outfits.
Hmm

5153613503
OnePlus 6T
Cellular

📎 Screenshot_20210210-154831.jpg

viscid agate Feb 10, 2021, 10:29 AM

#

In my account's menu i can't set up my country. It s according to EEA laws applied by mistake to my account.
I want to let you know that :
1.I'm not an European citizen
2. My Ip adress never pointed toward EU.
So, how this can be, EU laws applied abroad. Is this legit ?

As i didn't reach a friendly settlement with you #pubgm-support service ( that doesn't offer a kind support BTW) i intend to institute legal proceedings regarding the above. So can you plz give the details of the person or service in charge. Regards.

knotty geyser Feb 10, 2021, 10:57 AM

#

@rancid sleet please refrain from advertising.

strong burrow Feb 10, 2021, 11:18 AM

#

I used 300 google play points to purchase the "best value pack" in the play store one month ago and have yet to receive anything. In game customer service just keeps telling me that it's "taking longer than expected". When am I going to receive this unspecified "best value pack" that I paid for? Why did you guys remove the ability to use 250 play points for a 5 dollar coupon?

ID: 523553647

nimble basalt Feb 10, 2021, 11:45 AM

#

Hello I am playing the pubg mobile game in Vietnamese version. I cannot install in-game UC even though I have tried several times. When I try some sites it says invalid IDs. Can you help me?

ID:5189864716
REGİON: Turkey
DEVİCE: J7 Prime
NETWORK PROVİDER: Wi-Fi

left capeBOT Feb 10, 2021, 12:10 PM

#

If you have experienced higher ping than usual lately, @woeful yarrow, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

woeful yarrow Feb 10, 2021, 12:19 PM

#

Can't login to my account via email and password. It says "Failed to login. Please try again."
When I press the Forgot password? Button and try to get a code, it says "Parameter error 2123" and I don't get any code at all.
ID: 5617371636
Region: Azerbaijan
Device: iPad 7 2019
WiFi

viral crater Feb 10, 2021, 1:12 PM

#

I was banned by mistake from shooting at the heels of a character in tdm mode please recheck the ban id 5653707175 nickname STAR "AKRO" 06 thank you in advance

fresh matrix Feb 10, 2021, 1:12 PM

#

hello... this is the third time i report and say to fix the bug where people have arms big than them i dont know how to make you understand... and its hard to aim and shoot in a situation like this... so please fix it.

name - DX艾ØXËNG
id - 5834165512

candid trench Feb 10, 2021, 1:20 PM

#

My account was blocked in TDM mode for heels. Please unlock it as soon as possible.
ID: 5522937811
Country: Russia
Device: iPad Mini 2019
WiFi

📎 image0.jpg

cunning latch Feb 10, 2021, 1:27 PM

#

My account was blocked in TDM mode for heels. Please unlock it as soon as possible.
Numeric User Identification : 5296104253
Country: Russia
Device: Huawei p30 lite
WiFi

slender basin Feb 10, 2021, 1:31 PM

#

My account was blocked in TDM mode for heels. Please unlock it as soon as possible.
ID: 5823034764
Country: Kazakhstan
Device: iPhone SE 2020
Wi-Fi

📎 image0.png

rigid axle Feb 10, 2021, 1:33 PM

#

My account was banned for no reason i never used any cheats playing this game for 1 ¹/² years fairly please unban my account
5391539361
Samsung s9 plus
Wifi
Country Pakistan

rain path Feb 10, 2021, 1:55 PM

#

Someone hacked my account and now linked his twitter account to it
My id 5628319015

fallow current Feb 10, 2021, 2:17 PM

#

Dear Tech support team of PUBG mobile,

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Because of your unprofessional attitute, experienced gamers with good
accounts are banned now.

I urge you to open the account as soon as possible and fix your game bug!

Details:

Id :5350875794
Phone: Xiaomi mi 9t Pro
WiFi
Country: Russia , Moscow

woeful yarrow Feb 10, 2021, 2:21 PM

#

Hello Dear Pubg Mobile
Someone hacked my account and changed my server
can you please reset cooldown server selection
1- Numeric User Identification :
5742270316
2- Device : Samsung Galaxy A20s
3- Wi-Fi
4- iran

📎 Screenshot_20210210-133859_PUBG_MOBILE.jpg 📎 Screenshot_20210210-133807_PUBG_MOBILE.jpg

vale sail Feb 10, 2021, 2:47 PM

#

why everything is so costly , i was killed by wall clip hackers

copper bobcat Feb 10, 2021, 2:48 PM

#

Pls fix the open scope error in TDM it is tapping😭

left capeBOT Feb 10, 2021, 2:48 PM

#

If you have experienced higher ping than usual lately, @copper bobcat, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

kind olive Feb 10, 2021, 2:59 PM

#

My account was blocked in TDM mode for heels. Please unlock it as soon as possible.
Numeric User Identification : 5308744687
Country: Kazakhstan
Device: Xiaomi Redmi note 8
WiFi

prisma crane Feb 10, 2021, 4:07 PM

#

My Account was blocked in TDM mode for heels. Please unlock it as soon as possible.
Numerical User Identification : 6536157381
Country: Uzbekistan
Device: Iphone Xs Max
Wifi

stuck kelp Feb 10, 2021, 4:30 PM

#

Hi, i have got suspended by mistake, while have bited up for shooting in enemy heels inside the TDM. This bug has caused blocks thousands of fair players that has been tricked up with this problem. Shooting into enemy hee has not given any registration, but if player has any reports on it he has got suspension from ban pan system. I have not violated any rules at all, and always was exemplary player. I have all necessary proofs, to particularly show that i have got suspended by this bug (it was mistake in anticheating system). Also you can check this information inside your servers log as additional proof of my words. Please review carefully my case. Please, help me return my Hikarik back. It is unfair to suspend players due to anticheat system glitches, because nothing can be perfect. My case should be reviewed. I keep trying to contact with real people, but just bots answering me.

Additional data:

nickname: LW・Hikarik
id: 5687670548
ban time: 22:42 UTC 29.01.2021
device: Huawei Mediapad m6 turbo edition (Huawei VRD-AL 10)
country: Ukraine.

mint meteor Feb 10, 2021, 4:31 PM

#

My account bannad for 10 years.In tdm for heels.
My id 5521907435
My divece is ipad mini 5
Network:Wi Fi
Country Canada

feral glade Feb 10, 2021, 4:33 PM

#

Ban for 10 years.
Id:61204972161
Country:Kyrgyzstan
Device:Mi 9T pro
Network:Wi Fi

narrow kestrel Feb 10, 2021, 5:03 PM

#

Damn! Banned for 10 years ! For shooting for Heels.

Bye bye pubgm !
I'm done🙌

potent vigil Feb 10, 2021, 5:15 PM

#

Hello, i got 10 years ban for heel shooting bug and i really wanna get my account unbanned cause i donated in pubgm. Random guy invited me to test bug in tdm and i didnt knew about this. Please unban me
Id : 5614251064
Internet : Wi-Fi
Country : Ukraine
Device : Pc Emulator

daring sundial Feb 10, 2021, 5:39 PM

#

Once again hello wanted to tell the trouble of another, playing in the mode of subway took off the Internet after a while I go into the game, and I have nothing with no weapons or armor at all, I ask to understand my problem as soon as possible please

Id: 5177371242
Honor 10
Wi-fi
Russia(server Europe)

ember pine Feb 10, 2021, 5:40 PM

#

Getting this problem pls help can't login in my global pubg
Device problem

📎 Screenshot_2021-02-10-21-28-05-96_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_2021-02-10-23-03-07-96_dac7cc7571c39b392df64923967cf7da.jpg

naive inlet Feb 10, 2021, 5:46 PM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5331507108
Date: 01/30/2021.
My Device: Samsung Galaxy M 21
My mobile internet:Beeline
My country: Russia.
My region in the game: Europe.
Help please)

woeful yarrow Feb 10, 2021, 5:57 PM

#

Hey I am having a problem starting the game on the login page it is occurring network error again and again also it is asking for logging in 4 or more hours

safe terrace Feb 10, 2021, 6:08 PM

#

I am the owner of an account with a nickname「RG」SneaX, ID 5387507070, was banned by mistake. I've never used cheats, but got banned for 10 years. I ask you to review the bug in the game and give the opportunity to return to the game.Unreasonable ban in the game Playerunknown’s Battlegrounds

📎 Screenshot_2021-02-08-20-43-46-725_com.tencent.ig.jpg

umbral pagoda Feb 10, 2021, 6:35 PM

#

hello there,
i have a problem and i hope that you solve it as soon as possible, my account has been banned for 10 years for breaking user rules??!! and i want to restore my account, i can assure you that i didn't do any kind of fraud and i hope you to remove the block on my account as soon as possible.
i'm asking to explain to me what rule which i had broken?? and if you have a video as evidence, please send it to me.
i highly appreciating your efforts to get my account back.
Nickname: ヅDerヅBaronヅ
My account ID is: 516032466
Ban time: 15:54 UTC 09/02/2021
Device: Samsung Galaxy S10
Network: Wi-Fi: O2
Country: Germany
Server: Europe

coarse yacht Feb 10, 2021, 6:41 PM

#

chicken_no For the millionth time: please bring back season 4 male and female characters, everything else came back so why should they stay rare? Plus it will not affect the workshop special characters because people use them for free packages and achievements. So literally nothing prevents you from bringing them back as everyone has been requesting for 2 years. Thank you. pubgm_rude

📎 image0.jpg

little thorn Feb 10, 2021, 6:52 PM

#

1- Kindly request +1 for the season 4 characters come back

2- Kindly request UAZ back to Vikendi and make Vikendi valueable again, Remove Zuma useless skinless flipcar

3- Remove fake ping my ping shows 48 and teleports like im at 400 ping (same issue with other iPhone 11 pro max)

left capeBOT Feb 10, 2021, 6:52 PM

#

If you have experienced higher ping than usual lately, @little thorn, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

viral crater Feb 10, 2021, 7:13 PM

#

I was banned from a bug in tdm mode, please unban my acc game id: 5653707175 device: gameloop emulator. country: russia wi-fi network

barren sail Feb 10, 2021, 7:27 PM

#

I have 2 YT videos showing bugs that make my game unplayable since I don't even get in the plane and when I restart I can't loot and players don't move, it's not lag. This only happens on PUBGM global version.
I can play matches on PUBGM beta version but the amount of desync and lag(200ms only) make the game super hard to play agaisnt other players.

quick pollen Feb 10, 2021, 8:04 PM

#

Hello my pubg account is was stolen ple Help me ID:5213871414

vernal ermine Feb 10, 2021, 8:15 PM

#

Assalamu alaikum bhai Jab Main apna phone number add karta hun region change karne ke liye, vahan per code lagata hun use par error arta hai main by mistake se USA Kar Diya region plz help me

nova gate Feb 10, 2021, 9:40 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5999536342
The name of the account user سيشو٨

left capeBOT Feb 10, 2021, 9:40 PM

#

Please do not use languages other than English, @nova gate. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

tough sundial Feb 10, 2021, 9:48 PM

#

Hello , I was given a ban for a well-known heel bug . The ban was issued : 31.01.2021 Time : 1: 06: 09 . I trusted my friends in the end, so they threw it. I know that you fixed the bug , but I will ask you to unban everyone who was banned for this bug.
ID : 5274330974
Device : Poco x3
WiFi : PinPro
Country : Belarus

woeful yarrow Feb 10, 2021, 9:56 PM

#

Hello, my account was banned in vain , played with a friend in the park fun in a 1v1 toyist duel was 11-15 in favor of a friend When in the park the time is over, just threw it out of the account wrote that the account banned, for some reason I got banned if I never used prohibited programs and machinations
Device : emulator
Country : Egypt
Wi-Fi : internet cafe
Date : 2021-01-29 , 13 : 16
ID : 5322796451
Name : 『GW』7AWY

#

Hello, when I want to log in to the account it says I must update the game even though I have the latest update

#

1 day more for the 2 week-a-versary for the heel shooting bug. I would like to thank the staff members for being extremely helpful WorryLove

Jokes aside.. will wait for you guys to make an announcement. Don’t hide this channel for me now 🤫

mild swan Feb 10, 2021, 10:51 PM

#

Hello I received a ban due to heels in tdm,my id: 5486037781, Device: iPhone XS Max , Cellular,A country:Russia, Nickname: CCシK٨tاet٨,Date of ban 30.01.21.time of ban 22:48 .

limber mirage Feb 10, 2021, 11:27 PM

#

every time i open the week 5 tap after checking missions from other weeks. the mission on this page appears to be different. w_blushyCat

📎 image0.jpg 📎 image1.jpg

stone talon Feb 10, 2021, 11:29 PM

#

omg what is that please help me my account always loading i have no problem on my internet but i link the 3rd link with email address
and i tried to log out and open another account and the other account open correctly and working and playing with 50ms like nothing happend but the problem in that account idk why or how ? please try to fix this bug my account is
id : 5290757275
device : mi 10t
network : wifi
country : egypt

📎 Screenshot_2021-02-11-00-22-20-456_com.tencent.ig.jpg

fierce sierra Feb 11, 2021, 12:20 AM

#

Hello I am changing server by mistake another server how can fast change
I'd :5228501360

📎 Screenshot_20210210-153858_PUBG_MOBILE.jpg

versed bison Feb 11, 2021, 12:30 AM

#

Hello, I was banned by strangers using a game bug (more precisely, they called me to TDM and asked me to shoot at my legs.After that, I was immediately banned for 10 years.) 30.01.2021

My game ID: 51013534607

Country russia
Version:bad
Device:redmi 9
Type of connection:wireless internet access.
Wireless: Lanet

fast musk Feb 11, 2021, 12:50 AM

#

Hello, I'm having problems with arena and spectate... I can't spectate friends and enemy with green ping I reinstalled 4 times but still it didn't fix pls fix this

Id - 5311856559

County - Saudi Arabia

Phone - Samsung a50

WiFi - GO telecom (5g)

📎 Screenshot_20210210-235213_PUBG_MOBILE.jpg 📎 Screenshot_20210210-093211_PUBG_MOBILE.jpg 📎 Screenshot_20210209-210932_PUBG_MOBILE.jpg 📎 Screenshot_20210209-093551_PUBG_MOBILE.jpg 📎 Screenshot_20210209-093321_PUBG_MOBILE.jpg

left capeBOT Feb 11, 2021, 12:50 AM

#

If you have experienced higher ping than usual lately, @fast musk, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

indigo flint Feb 11, 2021, 1:10 AM

#

Add a match results menu at the end of every match that shows each team placement and kills. Like ROOMS have at the end of classics

dusty rivet Feb 11, 2021, 3:33 AM

#

Hello

opal raft Feb 11, 2021, 4:17 AM

#

my account is banned with out any reason

📎 Snapshot_20210207133818.png

kind olive Feb 11, 2021, 4:26 AM

#

My account was blocked in TDM mode for heels. Please unlock it as soon as possible..
Numeric User Identification : 5308744687
Country: Kazakhstan
Device: Redmi note 8
WiFi

random parrot Feb 11, 2021, 4:32 AM

#

Hello, I was banned for using a bug in tdm mode, please unblock me
device: Samsung S9
my id 5474615315
my nickname is a Che3Woo
wifi: tp-link
country: Uzbekistan

visual forge Feb 11, 2021, 4:34 AM

#

So uh hi @sick widget
Just wanted to let you know this game is too poorly optimized on my still good running Ipad Air
Since Update 1.0 came ive dealt with a butt load of crashes during a match and its frustrating
Just here to let yall know this is what driving your game down to the mud and the sooner it is dealt the better
Im playing on a fully storage cleaned Ipad Air and try literally EVERY METHODS OF yours but still doesnt works
ID: 554869899
Wifi mainly
Country: VietNam
Region: Asia
There now pls have it fixed once Update 1.3 comes

hidden ice Feb 11, 2021, 5:24 AM

#

Good day ! On January 29, 2021, I ran into a problem where during games my damage did not pass to opponents. I decided to figure out what the problem was and asked my friends if they had encountered a similar problem. Some of my acquaintances said that they have the same problem and decided to show me how it works. In order not to interfere with the gameplay and to understand the problem, we created a separate lobby and they explained to me that the damage in the leg (namely in the heels of the enemy) does not pass and the enemy remains alive. Other players have already reported this error more than once, but this information reached me only that day. After a short check of the damage registration against the enemy at 23:05:09 I got a 10-year ban. I have been playing this game for a long time and have never used third-party programs and cheats, I immediately reported game errors and never used them! Because any mistake can prevent me in the first place. I think that banning my account is illegal and unfair! There are a lot of similar errors in the game and you fix them as information becomes available, this error is difficult to use during the game and I will repeat it again!
My ID: 5358698625
Moe device: Xiaomi note 8 pro
My wi-fi name: rtk_39
My country of residence: Russia
My region in the game: Singapore

cinder shoal Feb 11, 2021, 5:32 AM

#

Hi, on 10.06.2020, because I was connected from wifi while playing the arena, ms suddenly came out, I switched to mobile data, when it was loaded, I was banned for 10 years from data change. They told me to open it, no such thing can not happen, I gave so much money and effort, I cannot open the account again, it has been 4 months, I ask you for more. Can you open my account now? I was banned for 10 years. Unfortunately, money is not easy to earn ID: 592017283 device: Asus rog phone 2 Country: Turkey network: wifi / mobile data

📎 Screenshot_20210211-083208397.jpg

left capeBOT Feb 11, 2021, 5:40 AM

#

Please use #questions for PUBG MOBILE-related questions, @cinder shoal @hidden ice @random parrot @kind olive @opal raft @dusty rivet @versed bison.

#

Please contact the customer service via the in-game settings for further assistance, @woeful yarrow @quick pollen.

woeful yarrow Feb 11, 2021, 5:57 AM

#

Numeric User Identification - 5303878384
Device - Honor Play
Cellular
india

📎 Screenshot_20210211_112207_com.vng.pubgmobile.jpg

#

Feedback:
Since it's cny they should give us hongbao with uc wth u give crappy events for us to do it's boring pls give uc pubgm_hidethepain

storm salmon Feb 11, 2021, 6:35 AM

#

Account banned for no reason
i have been playing on this account since season3
i am a small youtuber. mainly pubg mobile content creator so i have all of gameplays recorded. Please have a look at them and review the ban as its a false ban
PUBG ID :5330872289
Device :GAMELOOP
Internet :PTCL 20mb
Country :Pakistan

📎 Snapshot_20210208183320.png

left capeBOT Feb 11, 2021, 6:36 AM

#

Please use #questions for PUBG MOBILE-related questions, @storm salmon.

acoustic summit Feb 11, 2021, 7:06 AM

#

hey help

📎 Capture34.PNG

hardy flint Feb 11, 2021, 7:12 AM

#

i am getting this problem scenes 3 days wen i am starting fire the enemy -
Numeric User Identification - 5239171761
Device - gameloop
Wi-Fi/Cellular - W-iFi
Country - Kuwait

📎 Screenshot_142.png

quick flower Feb 11, 2021, 7:32 AM

#

What is happened with me i drop the car wen i click get out it bug me like that its a op things but this suck -
Numeric User Identification - 51304136570
Device - oneplus 7 pro
Wi-Fi
Country - maldives

📎 Screenshot_20210211-122526_dac7cc7571c39b392df64923967cf7da.jpg

fringe vale Feb 11, 2021, 8:40 AM

#

Make somethings like status to writing somethings like I am busy right now , when you don't want play and don't want to closed game the other friends know it you don't want play or busy pubgm_hmm

left capeBOT Feb 11, 2021, 8:55 AM

#

If you have experienced higher ping than usual lately, @kind obsidian, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

unique void Feb 11, 2021, 9:17 AM

#

When you receive an invitation in game it would be super helpful to see whether the request is for tpp or fpp

📎 image0.png

woeful yarrow Feb 11, 2021, 9:23 AM

#

Yesterday I logged off of my account and since then I can't login to my account via email and password. It says "Failed to login. Please try again."
When I press the "Forgot password?" button and try to get a code, it says "Parameter error 2123" and I don't get any codes on my email or phone number to login.
ID: 5617371636
Region: Azerbaijan
Device: iPad 7 2019
WiFi

hollow matrix Feb 11, 2021, 9:54 AM

#

hi

shy vortex Feb 11, 2021, 9:59 AM

#

Please add the gloves clothing option please and don't make it cost uc

cosmic mantle Feb 11, 2021, 10:03 AM

#

Please fix this
I'd -5162635008
Device -realme 3 pro
WiFi
Asia

📎 Screenshot_2021-02-10-13-54-49-22_dac7cc7571c39b392df64923967cf7da.jpg

proper vapor Feb 11, 2021, 10:06 AM

#

Hi, I'm Playing PUBGm. But from 2 days I'm facing higher ping/ & selected server higher ping. Server ASIA
Network :- wifi . 200mb/s.

📎 Screenshot_20210211-004135_956bfebfdc14ad1c5c9bdcd70ef28400__01.jpg

left capeBOT Feb 11, 2021, 10:06 AM

#

If you have experienced higher ping than usual lately, @proper vapor, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

low light Feb 11, 2021, 10:44 AM

#

Ign NWKroNiX
Igid - 588854176
Device - redmi note 7 pro
Country india
Cellular data
I am facing problem while loging in the game it shows error 70254639 even the internet connection is stable but still i am unable to login please help

📎 Screenshot_2021-02-11-16-11-28-902_com.tencent.ig.jpg

radiant dew Feb 11, 2021, 11:13 AM

#

Hello my Lg G7 Thinq is laggy these days (for a few seasons) i know its an older Chipset(Snapdragon 845) i thought the game developers have optimized the game for phones like mine it tends to drop frames when im playing tournaments and scrims goes from 50 +Fps (I play at smooth Extreme settings) to low frames
There is heavy frame drop when im encountering enemies sometimes i can sense enemies

PLEASE cure Frame drops
Atleast develop a fps Meter (setting) in game so its easier for players to observe there frames and avoid fights or moving to crowded places during a match its scary and stressful playing at 5 fps when you are on Smooth extreme and battery is 90%
ThisFps meter will be very helpful when players want to report Frame drops and also Develop a Graphics rendering Setting so players can choose between low medium and high rendering to help save battery

sage dove Feb 11, 2021, 11:14 AM

#

I and my friend are facing lag on oneplus device from last 2 days. Please solve the lag issue on oneplus
Device : oneplus 8
Ign : 5203071793
Region: south Asia
Network : stable cellular data ( ping : 40ms )
Please fix it as soon as possible 🙏

left capeBOT Feb 11, 2021, 11:14 AM

#

If you have experienced higher ping than usual lately, @sage dove, please submit this survey to help us easier look into the matter:

https://www.surveygizmo.com/s3/5735834/PUBG-MOBILE-Server-Ping-Issues-Collection

pure shore Feb 11, 2021, 11:22 AM

#

Please Release update of PUBGM for Playing Arcade matches in FPP Mode

woeful yarrow Feb 11, 2021, 11:39 AM

#

Please fix this
Numeric user identification :- I'd : 563130386

Device :- realme 7 Pro

Network :- Wi-Fi

Region :- South Asia

📎 Record_2021-02-10-23-45-46_dac7cc7571c39b392df64923967cf7da.mp4

silk temple Feb 11, 2021, 11:40 AM

#

Please remove sniper from tdm mode its so irritating we give them so much damage then they just one shot us please pubg mobile team remove sniper or make a new tdm just for snipers I am tried of this snipers user in Tdm

rugged grotto Feb 11, 2021, 11:55 AM

#

09/02/2021 during the hours in the amusement park when making sensivity settings my game was banned for 10 years I've been playing this game for 1st season when will this problem be fixed? Will my account be opened?

errant nacelle Feb 11, 2021, 12:04 PM

#

<@&639889499718942720> I am Indian. Some people like me can't login. Even though the game is banned, we support it because we love the game, so you have the responsible to solve this problem

•Country- india
•its a whole issue not only mine
•in all device
@woeful yarrow @meager willow

📎 Screenshot_2021-02-11-16-43-59-37_dac7cc7571c39b392df64923967cf7da.jpg

opal raft Feb 11, 2021, 12:34 PM

#

my id 5452792076 Device i am on emulator gameloop offfical and Wifi Pakistan

clear crystal Feb 11, 2021, 12:35 PM

#

errant nacelle <@&639889499718942720> I am Indian. Some people like me can't login. Even tho...

Please refer to this:

#questions message

thick swift Feb 11, 2021, 12:59 PM

#

Hello, I was banned for 10 years, I would like to know for what reason, because I played a team fight to the death with random, our opponents came out and there was 1 who came out and plus my teammates came out except for one naturally we started killing him the damage was not regaled, then I realized that this is a cheat and came out. Will this problem fixed?
Please fix this
Numeric user identification :- I'd : 5848656872

Device :- Redmi note 8

Network :- Wi-Fi

Region :- Europe

dreamy crag Feb 11, 2021, 1:30 PM

#

Hi, my account has been blocked. The ban happened after shooting in the heels, remove the ban please
Id:5849271513
Device:Redmi 8 lite
Country: Kyrgyzstan

night quest Feb 11, 2021, 1:45 PM

#

I just lost points in solo 😡😡, was driving buggy and it started flipping and then exploded, my WiFi and everything was working perfectly. I am so angry right now 😡😡because I am trying to reach Conqueror
ID: 5119496380
Device: IPHONE XS

woeful yarrow Feb 11, 2021, 2:16 PM

#

Hey I had a problem logging in it is showing connection error ! In pubg korean

Numeric Identification - 61291174348

Device - Iphone 11

Wi-fi / cellular- both

Country - India

timid sorrel Feb 11, 2021, 2:32 PM

#

Hey
So, I'm here again. 6 months passed almost, I reported this bug, every season, since september, this is the 3rd season I'm going to report this.
So, in september, after update, my sensitivity got bugged, I mean, It's not accurate like as before, I used to play like with actually no recoil. Now my sensitivity is shaking/jumping a little bit. I would really appreciate it if this bug is going to get finally get fixed. I used to play in competitive, I used to play scrims, tournament. I doesn't played in competitive way since season 13 ended. I would like to get back to competitive with my team.
ID:519653697
Device:Samsung Galaxy A51
Wi-fi
Country: Hungary

quick flower Feb 11, 2021, 3:41 PM

#

In power armor there is a bug wich like kill you instead wen you are in zone even if you have hp -
Numeric User Identification - 51304136570
Device - oneplus 7 pro
Wi-Fi
Country - maldives

vivid bough Feb 11, 2021, 4:17 PM

#

Don't show my even 😓

vague skiff Feb 11, 2021, 4:23 PM

#

hi

left pumice Feb 11, 2021, 4:24 PM

#

Hi i need help

velvet lion Feb 11, 2021, 4:31 PM

#

Pubg developers should lock this file immediately because hackers are hacking account and tap the unlink option of social media which the real owner has and changing the version of the game and after 7 days it will unlink bcoz owner cant open without changing the coding of files and if the id has third link open they link there own and at last no acces is Available to real owner

wraith wharf Feb 11, 2021, 4:33 PM

#

In the game mode power armor, I can't find the thruster button for flying even when I equip the whole set. I can't find it in the layout page either, even in the game mode.
ID: 5911656523
Device: iPad air late 2020
Wifi
Country: Canada

sick hedge Feb 11, 2021, 4:42 PM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5852433493.
Date: 01/30/2021.
My Device: iPad 2020.
My Wi-fi: Keenetic-8429.
My country: Russia.
My region in the game: Europe.
Help please)

vivid patio Feb 11, 2021, 4:45 PM

#

Id aim assist is not work

kind olive Feb 11, 2021, 4:48 PM

#

My account was blocked in TDM mode for heels. Please unlock it as soon as possible..
Numeric User Identification : 5308744687
Country: Kazakhstan
Device: Redmi note 8
WiFi

bleak coral Feb 11, 2021, 5:20 PM

#

velvet lion Pubg developers should lock this file immediately because hackers are hacking ac...

Second that, this is a real issue. Why pubg hasn’t done anything about it ? The 7 days unlink process isn’t blocking hackers from robbing your account, they just mess with the game files so you can’t enter, since it’ll say that the game has been logged in with a newer version ..

cinder shoal Feb 11, 2021, 6:52 PM

#

Hi, on 10.06.2020, because I was connected from wifi while playing the arena, ms suddenly came out, I switched ve to mobile data, when it was loaded, I was banned for 10 years from data change. They told me to open it, no such thing can not happen, I gave so much money and effort, I cannot open the account again, it has been 4 months, I ask you for more. Can you open my account now? I was banned for 10 years. Unfortunately, money is not easy to earn

ID: 592017283
device: Asus rog phone 2
Country: Turkey
network: wifi / mobile data

📎 Screenshot_20210211-215121699.jpg

stone charm Feb 11, 2021, 6:56 PM

#

Helvetica lvl 3 and full hp

📎 Screen_Recording_20210211-205356_PUBG_MOBILE.mp4

naive inlet Feb 11, 2021, 7:02 PM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5331507108
Date: 01/30/2021.
My Device: Samsung Galaxy M 21
My mobile internet:Beeline
My country: Russia.
My region in the game: Europe.
Help please)

woeful yarrow Feb 11, 2021, 7:10 PM

#

📎 unknown.png

viscid finch Feb 11, 2021, 7:50 PM

#

Hello i’ve purchased prime plus but i didnt get anything please help me i’ve contacted in game support and didnt get anything # iphone 11 , i use both wifi and cellular and when i was purchasing i lost connection on wifi so i changed it to cellular , country is Syria and thanks

📎 image0.png 📎 image1.png 📎 image2.png 📎 image3.png

tall coral Feb 11, 2021, 7:59 PM

#

This uses a single shot velocity penetration
😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

📎 Screen_Recording_20210211-234719_PUBG_MOBILE_.mp4

autumn imp Feb 11, 2021, 8:17 PM

#

Dear PBGM Team I have mistakenly changed server. Please help get back me to Asia server. I want to improve my ranking in this season 17.

Game ID: 555146631
Gmail: eywankerchik@gmail.com

Thanks,

coarse yacht Feb 11, 2021, 8:28 PM

#

chicken_no For the millionth time: please bring back season 4 male and female characters, everything else came back so why should they stay rare? Plus it will not affect the workshop special characters because people use them for free packages and achievements. So literally nothing prevents you from bringing them back as everyone has been requesting for 2 years. Thank you. pubgm_rude

📎 image0.jpg

fading panther Feb 11, 2021, 8:29 PM

#

hello dear administration of the game PUBG MOBILE. Recently, my account was blocked due to the use of a buggy with heels, as it was.
I went to practice before the classic game in the TDM mode,then a player from the opposing team became friends with me and started jumping. Turning on the microphone in the "All" mode, I heard that he had found a bug and needed to check it and asked for help with this. Yes, I know that you can not make friends with the players, but at his pathetic request, I did it. He asked me to shoot in the heels, thereby checking his found bug. I made his request and saw a notification about the data change. I moved to the account and it says that they gave me a lock for 10 years.
I swear I didn't know you couldn't shoot in the heels. PLEASE HELP ME
Iphone 6S
5728928383
Asia
Wi Fi Jet
Kyrgyzstan

woeful yarrow Feb 11, 2021, 9:35 PM

#

Please solve the Glitch disappearance problem in Runic Power Mode

stray gull Feb 11, 2021, 9:47 PM

#

I just need help with that what happened?

📎 image0.png

clear crystal Feb 11, 2021, 9:56 PM

#

Thank you for the feedback. You might want to contact the customer service regarding this.

clear crystal Feb 11, 2021, 9:57 PM

#

vestal shard 1st pic: missions of week 5 which was yesterday 2nd pic: missions of week 4 3rd ...

Thank you for the feedback. I will bring it up with the relevant team after their ongoing holiday.

#

Thank you for the feedback. This is usually done because religious words may offend some of our players, but I will check with the relevant team.

clear crystal Feb 11, 2021, 10:02 PM

#

tawdry citrus Please fix this bug as soon as possible <@&639889499718942720>

It would be appreciated if you could provide more details and also report it in-game.

clear crystal Feb 11, 2021, 10:03 PM

#

spare flax Hello..i am facing SPECTAE GLITCH ISSUE IN WIFI...whenever i spectate my frnd or...

Have you tried to repair the game? How is your Internet connection?

clear crystal Feb 11, 2021, 10:04 PM

#

rustic cedar Hello..i am facing SPECTAE GLITCH ISSUE IN WIFI...whenever i spectate my frnd or...

Have you tried to repair the game? How is your Internet connection?

clear crystal Feb 11, 2021, 10:05 PM

#

woeful yarrow Dear PUBG tech support Hello, I’ve been playing for a couple of years and I’ve ...

Please use the File Claim option when logging into the game if you would like to appeal your suspension.

last spade Feb 11, 2021, 10:47 PM

#

Anti-aliasing not working why?

dusk jetty Feb 11, 2021, 11:09 PM

#

Hello I was banned in tdm mode for shooting on the heels.
ID: 5600879755
Device:Redmi note 10
WiFi: Mobile Internet
Country: Ukraine
Data:02.27.2021
gmail: redkodenis11@gmail.com

empty crater Feb 11, 2021, 11:21 PM

#

Lately I have been coming across this issue more and more but now it’s just ridiculous.
I am trying to do the bargainer achievement and every S40 sale bargain event I message all my friends on my friends list to send me requests to help me with the achievement and lately half the people’s requests don’t show for me they tell me they have invited me and some even show screenshots of me being invited but I never received any requests from them.
Going from bargainer 3 being 30k to bargainer 4 being 100k is bad as it is it should be 50k or something but to top it off every friend can only get 1 help from you and to top that off you only get one sale event one ever Monty or two for it to start haven’t these sort of issues where requests go missing? Come on pubg😒

chilly pier Feb 11, 2021, 11:38 PM

#

<@&639889499718942720> Do Pubg Mobile and Gameloop work together to make the game better? Or are they both unaware of each other?

jovial shadow Feb 11, 2021, 11:41 PM

#

51211055837#. Iphone 11
Wifi@. Canada# weapon master i do it alot of time , and didnt compte, i m sur i do all the requerment, i do it even in my 2 other account.
Can u fix me this bug plz.

clear crystal Feb 12, 2021, 12:08 AM

#

chilly pier <@&639889499718942720> Do Pubg Mobile and Gameloop work together to make the gam...

The teams are completely separate.

queen flicker Feb 12, 2021, 1:48 AM

#

Feeback: chnage up final circles instead of having them be the smae five circles every game.

indigo flint Feb 12, 2021, 1:59 AM

#

Fun idea- add drops for pubgm streamers to collect rewards in game

foggy solar Feb 12, 2021, 2:01 AM

#

clear crystal Thank you for the feedback. I will bring it up with the relevant team after thei...

I think that was blacklisted,because of some small minded people who used Allah And abusive word with it in their names. I remember some people reporting about it a while back. ||And I just realised that I replied to wrong text|| but hope you got my point.

full cedar Feb 12, 2021, 3:05 AM

#

Why there is no rank point on my last match??? If you can see that i win the match with 7 kills this will at least give me 13 points!! User name: 64๛SHALATI亗. Device: iPhone 11 pro max. Network: wifi. Country Germany

📎 image0.jpg

digital lake Feb 12, 2021, 4:09 AM

#

Please bring back season 4 character male and female please we are begging you 😭

📎 image0.jpg

fallow current Feb 12, 2021, 5:43 AM

#

Dear Tech support team of PUBG mobile,

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Because of your unprofessional attitute, experienced gamers with good
accounts are banned now.

I urge you to open the account as soon as possible and fix your game bug!

Details:

Id :5350875794
Network: WIFI
Phone: Xiaomi mi 9t Pro
Country: Russia , Moscow

meager willow Feb 12, 2021, 6:07 AM

#

What is that, @tranquil current?

marble sand Feb 12, 2021, 6:33 AM

#

I cant log in even tho I played yesterday

feral pendant Feb 12, 2021, 6:40 AM

#

📎 Screenshot_20210212-091637_PUBG_MOBILE.jpg

cinder shoal Feb 12, 2021, 7:00 AM

#

Hi, on 10.06.2020, because I was connected from wifi while playing the arena, ms suddenly came out, I switched ve to mobile data, when it was loaded, I was banned for 10 years from data change. They told me to open it, no such thing can not happen, I gave so much money and effort, I cannot open the account again, it has been 4 months, I ask you for more. Can you open my account now? I was banned for 10 years. Unfortunately, money is not easy to earn

ID: 592017283

device: Asus rog phone 2

Country: Turkey

network: wifi / mobile data

📎 Screenshot_20210211-083208397.jpg

rugged grotto Feb 12, 2021, 7:09 AM

#

rugged grotto 09/02/2021 during the hours in the amusement park when making sensivity settings...

ID:548354592
Location: Turkey
Device: İpad 7
Wifi: TTNET

night kestrel Feb 12, 2021, 7:12 AM

#

Hey I have an idea. How about u guys stop being BRAINDEAD developers and making skins that are a waste of money for. Game that will die. In a year because it's infested by pervert Indians and fix your game and make it better for low end devices

royal jewel Feb 12, 2021, 7:23 AM

#

I have so much packet loose and latencies in game but my wifi is good its 10mbps+ but i am facing packet loose and latencies my ping is ok But facing packet loose and latencies
Using wifi
Server: Asia
Country : Bangladesh
Device : Emulator
Id : 5231024463
Please pubg fix my packet loose and latencies problems

vivid patio Feb 12, 2021, 7:52 AM

#

My PUBG kr id events not show

foggy solar Feb 12, 2021, 8:09 AM

#

vivid patio My PUBG kr id events not show

Support or matters related Pubgm Global English Version

naive inlet Feb 12, 2021, 9:03 AM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5331507108
Date: 01/30/2021.
My Device: Samsung Galaxy M 21
My mobile internet:Beeline
My country: Russia.
My region in the game: Europe.
Help please)

woeful yarrow Feb 12, 2021, 10:06 AM

#

Happy 2 week-a-versary! peepoRemembrance

It's sad to see how you guys like to suppress users for putting up questions. I mean.. if you can spy on discord servers, you can surely do it. Not surprising to me.

in:feedback-bugs shows me 213 results. Will wait for an announcement. Instead of listening to Spotify, listen to the players.

Edit: 1 more day and it'll go on reddit. Take your time.

silver hatch Feb 12, 2021, 10:13 AM

#

📎 Screenshot_2021-02-12-15-38-48-623_com.tencent.ig.jpg

woeful yarrow Feb 12, 2021, 10:27 AM

#

Hi

manic kiln Feb 12, 2021, 10:32 AM

#

Hi pubg mobile adminstors ı received a game devalopment data excange eror on 19.01.2021.reason my son who appeared 4 when I was in the game on the emulator logged into the game with my phone. For this reason, I was banned from data exchange for 10 years and I'm sorry. My account is an elite account. I have spent. And for this reason I do not want him to be banned. Please can you help me, respects ..
ID:5566560715
Lvl:61
Europa

📎 Snapshot_20210212133110.png

viscid finch Feb 12, 2021, 10:56 AM

#

Hello i’ve purchased prime plus but i didnt get anything please help me i’ve contacted in game support and didnt get anything # iphone 11 , i use both wifi and cellular and when i was purchasing i lost connection on wifi so i changed it to cellular , country is Syria and thanks

📎 image0.png 📎 image1.png 📎 image2.png 📎 image3.png

fluid breach Feb 12, 2021, 11:15 AM

#

Hey what is this?

📎 Screenshot_20210212_012651.jpg

obtuse swan Feb 12, 2021, 12:02 PM

#

Hi pubg mobile adminstors ı received a game devalopment data excange eror on 31.01.2021.reason my son who appeared 4 when I was in the game on the emulator logged into the game with my phone. For this reason, I was banned from data exchange for 10 years and I'm sorry. My account is an elite account. I have spent. And for this reason I do not want him to be banned. Please can you help me, respects ..
ID:5203134360
North America

still osprey Feb 12, 2021, 12:08 PM

#

Hello, I got 24h ban and my all rank was restarted to brozne anyone knows the reason why?Thanks for reply

vocal dune Feb 12, 2021, 12:09 PM

#

still osprey Hello, I got 24h ban and my all rank was restarted to brozne anyone knows the re...

Teaming , or using 3rd party tools

silent lichen Feb 12, 2021, 12:11 PM

#

Hello, I got 24h ban and my all rank was restarted to bronze anyone knows the reason why?Thanks for reply ID: 5552077954 Devic:Emalator 7.1(Gmaeloop) Wi-Fi: Connected with Lan Country:Serbia

rugged tendon Feb 12, 2021, 12:11 PM

#

hello frends

kind olive Feb 12, 2021, 12:35 PM

#

My account was blocked in TDM mode for heels. Please unlock it as soon as possible..
Numeric User Identification : 5308744687
Country: Kazakhstan
Device: Redmi note 8
WiFi

unkempt umbra Feb 12, 2021, 12:39 PM

#

Please why this section is standing

achievement open Sesame
??
Numeric User Identification : 5331329348
Country: iraq
Device: sony xz premium
WiFi

deft pagoda Feb 12, 2021, 12:48 PM

#

My account has been banned for no reason
1: 5710626444
2: realme 6i
3: cellular
4: egypt

📎 IMG-20210207-WA0014.jpg

deep sapphire Feb 12, 2021, 1:47 PM

#

my friend got a ban when he entered cheer park immediately

He didn't use hacks or GFX or controllers

Please Fix that bug 🐞

dense horizon Feb 12, 2021, 1:49 PM

#

Please help iam in 1.2.14

📎 Screenshot_2021-02-12-19-18-33-346_com.tencent.ig.jpg

vivid patio Feb 12, 2021, 2:17 PM

#

My Korean PUBG id is not showing events please clear this bug
Id : 6971179642
Device : android vivo
Network : Cellular
Country : Korean

📎 Screenshot_20210212_133356.jpg

trail umbra Feb 12, 2021, 2:21 PM

#

‎Aynur 🌹 kişisinden video
1.5332299771
2.xiaomi redmi not 8
3Gun does not move when playing without laser or binoculars, it slips up.please help me
4 wifi
5.avrupa /Türkiye

📎 VID-20210126-WA0012.mp4

left capeBOT Feb 12, 2021, 2:21 PM

#

Please do not use languages other than English, @trail umbra. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

flint sonnet Feb 12, 2021, 2:54 PM

#

Please bring back elite crates 😩 in next season.

📎 image0.png

quick topaz Feb 12, 2021, 3:05 PM

#

my account was banned due to a bug in tdm, my friends said to shoot on the heel and I started shooting, after a couple of seconds my account was blocked for 10 years. Is it possible to unblock an account?
ID: 6748288875
Nickname: ardYamakasi77
Device: iphone 6s
Country: Russia

rocky scarab Feb 12, 2021, 4:05 PM

#

Hello dear developers, I am writing to unlock an account in the PUBG MOBILE game.Please review my ban. And I will explain the whole situation. I go by the flag to the person who calls me in TDM to play, he wanted to show the system that the damage does not work by shooting in the heels. I agree and we go, after which he says, shoot my legs to the end, I shoot and shoot. And after that I get an account ban. I ask for a petition for this situation, I am true I didn't know that it was punishable. Thank you for your time.
ID: 531040889
Nickname: Dimonsterius
Device: Samsung j3, Vivo Y15 and ipad 2019
WI-FI : TP-Link-7A6A
Country: Ukraine,flag Russian

📎 Screenshot_20210130_224210.jpg 📎 Screenshot_20210130_223917.jpg

dusty cedar Feb 12, 2021, 4:19 PM

#

bleak coral Second that, this is a real issue. Why pubg hasn’t done anything about it ? The ...

damn yes

foggy vapor Feb 12, 2021, 4:47 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5132775244

The name of the account user『HE』Rio

📎 IMG_20210212_194658_983.jpg

haughty oak Feb 12, 2021, 5:33 PM

#

📎 Screenshot_20210212-205220_dac7cc7571c39b392df64923967cf7da.jpg

clear crystal Feb 12, 2021, 5:49 PM

#

foggy solar I think that was blacklisted,because of some small minded people who used `Allah...

Exactly. That is one of the main reasons for such decisions. @kind obsidian. ^

violet hemlock Feb 12, 2021, 5:50 PM

#

dax is hacker

tough python Feb 12, 2021, 5:59 PM

#

foggy vapor Hello, PUBG MOBILE. I know that you are very busy due to the large number of mes...

they dont care and also happened to me for mass report this game really needs to stop giving out skins

hardy fractal Feb 12, 2021, 6:07 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:5364109363
The name of the account user:『SN乡Mano

obtuse swan Feb 12, 2021, 6:08 PM

#

so what about my decision about banning for 10 years due to a bug

eternal osprey Feb 12, 2021, 6:42 PM

#

When ever I try to login through Facebook it says network connection failed my Internet is good I tried repairing reinstalling both gameloop and the game but no success can any one give suggestion from India

little thorn Feb 12, 2021, 7:55 PM

#

@clear crystal Hi there, its been a while we didnt spoke. Anyway im here to explain the most crazy driving bug im experiencing while gaming:

I got this week my new 12 pro max and some rounds, eventough the enemy is nearby (20m) and im mostly using m4a1 and yesterday i shot 2 times full 40 clip round to the enemy without missing any bullet.. Afterwards turned to akm and full sprayed enemy again i see blood flushing from the bullet hit but my teammate says it sounded like you fired just 1 bullet.. while i had fired full 80 bullets into body..

What kind of bug is this? Even with the newest phone.. im using Cellular as always and having 25 avarage ping this is not supposed to be happened?

I tried reinstalling repairing and no solution.. everyday this happens to me and my teammate is facing the same problems with his 11 pro max? Is this a compability problem or bug? Can u please help me whats the solution while enemy knocks me with 5 akm bullets.. and im spraying for nothing? And this happens 4 of the 5 rounds

I can provide any detail in dm as u want..

Kindly regards

forest saddle Feb 12, 2021, 8:50 PM

#

can't set 4 player's in one time

📎 image0.png

cinder shoal Feb 12, 2021, 9:31 PM

#

Hi, on 10.06.2020, because I was connected from wifi while playing the arena, ms suddenly came out, I switched ve to mobile data, when it was loaded, I was banned for 10 years from data change. They told me to open it, no such thing can not happen, I gave so much money and effort, I cannot open the account again, it has been 4 months, I ask you for more. Can you open my account now? I was banned for 10 years. Unfortunately, money is not easy to earn

ID: 592017283

device: Asus rog phone 2

Country: Turkey

network: wifi / mobile data

📎 Screenshot_20210211-083208397.jpg

indigo vapor Feb 12, 2021, 9:41 PM

#

My server has been changed due to room bugs. When I entered another server room . My server changed from Europe to North America. So please help me change my server back to Europe.

▫️ ID: 535308093
▫️ Phone :Iphone 11 pro max
▫️ Network: Wi-Fi
▫️ Country : NORWAY

Please change my server to Europe.

sick hedge Feb 12, 2021, 9:49 PM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5852433493.
Date: 01/30/2021.
My Device: iPad 2020.
My Wi-fi: Keenetic-8429.
My country: Russia.
My region in the game: Europe.
Help please)

mortal leaf Feb 12, 2021, 10:25 PM

#

sick hedge Hi! On January 30, a problem occurred! I was invited by my friends in tdm to h...

Delete and upload PUBG

stuck kelp Feb 12, 2021, 10:32 PM

#

Will it really help?..

viscid finch Feb 12, 2021, 10:43 PM

#

Hello i’ve purchased prime plus but i didnt get anything please help me i’ve contacted in game support and didnt get anything # iphone 11 , i use both wifi and cellular and when i was purchasing i lost connection on wifi so i changed it to cellular , country is Syria and thanks

📎 image0.png 📎 image1.png 📎 image2.png 📎 image3.png

cyan echo Feb 12, 2021, 11:34 PM

#

greetings i was banned for a bug on december 15, 2020 for 10 years i did not know about the bug Country Kazakhstan Region Europe I play Korea id 6912660731

📎 6PaF4URyAXM.jpg

indigo flint Feb 13, 2021, 12:55 AM

#

*Add twitch drops for free in game loot. Watch all the streamers who left twitch for Trovo come back lol

harsh jolt Feb 13, 2021, 12:57 AM

#

Hi PUBG MOBILE. On January 30th, i reached conqueror and after reaching conqueror my account got banned for 7 days and the next day i got anothrt ban for 10 years. I swear that i had not used any hacks or any third party software. My account was mythic fashion and i had spent 17,000 Dollars on it. There was not any illegal purchase on my account. This was a season 1 account, i had'nt got any other ban before this, this was my first ban. I had not played with any hacker and i had not used any hacks on my account.
Character id - 559556039
ign - ムＳＴＡＡＤ
Device - Vivo v11
Country - Canada

📎 Screenshot_20210212_132229_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_20210212_132114_dac7cc7571c39b392df64923967cf7da.jpg

coarse yacht Feb 13, 2021, 12:57 AM

#

chicken_no For the millionth time: please bring back season 4 male and female characters, everything else came back so why should they stay rare? Plus it will not affect the workshop special characters because people use them for free packages and achievements. So literally nothing prevents you from bringing them back as everyone has been requesting for 2 years. Thank you.

📎 image0.jpg

rose marsh Feb 13, 2021, 3:17 AM

#

Hello pubg why is the middle east server always bad

knotty geyser Feb 13, 2021, 3:56 AM

#

You do not have to keep on posting it repeatedly. The Community Team goes through the channel and will note it down, @coarse yacht.

terse igloo Feb 13, 2021, 5:49 AM

#

📎 Screenshot_20210212-212943_PUBG_MOBILE.jpg

split hatch Feb 13, 2021, 6:08 AM

#

Please ban users who use config files,and modify the aim assist attributes for lethal damage.

woeful yarrow Feb 13, 2021, 6:33 AM

#

coarse yacht <:chicken_no:675007964146565151> For the millionth time: please bring back seaso...

What is the point of royal passes if you're going to bring back everything? "Rarity" is the whole point, they're supposed to be season-exclusive. I did not buy royal pass in season 4 just so players can get the items 12 seasons later.

Seems like there's no rarity to items anymore.

vivid bough Feb 13, 2021, 8:15 AM

#

Please don't see my pubg korean id event and fix the problem
ID: 6606872336
Device: redmi k20 pro
Network: WiFi
Country: Bangladesh

night gyro Feb 13, 2021, 8:16 AM

#

Should add UMP9 again old was gold

Popularity should be able to used to buy silver

Should make new stuff not just the same things like in the pass make good emotes that arnt similar to older ones

And the requirment for a free emote should go back up to 40 instead of 20

trail umbra Feb 13, 2021, 8:22 AM

#

left cape Please do not use languages other than English, <@809749179416969226>. Refer to ...

I am help me!!

sick hedge Feb 13, 2021, 8:36 AM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5852433493.
Date: 01/30/2021.
My Device: iPad 2020.
My Wi-fi: Keenetic-8429.
My country: Russia.
My region in the game: Europe.
Help please)

cinder shoal Feb 13, 2021, 9:03 AM

#

Hi, on 10.06.2020, because I was connected from wifi while playing the arena, ms suddenly came out, I switched ve to mobile data, when it was loaded, I was banned for 10 years from data change. They told me to open it, no such thing can not happen, I gave so much money and effort, I cannot open the account again, it has been 4 months, I ask you for more. Can you open my account now? I was banned for 10 years. Unfortunately, money is not easy to earn

ID: 592017283

device: Asus rog phone 2

Country: Turkey

network: wifi / mobile data

📎 Screenshot_20210211-083208397.jpg

coarse yacht Feb 13, 2021, 9:21 AM

#

woeful yarrow What is the point of royal passes if you're going to bring back everything? "Rar...

Season 2 and 3 came back so 4 is not more special, this is the game they’re trying to profit so your little feelings don’t matter my friend 😹 plus you don’t “buy royale pass” you get your uc back so calm down and back to your special little seat pubgm_no
May I add that they brought back mythic items like the mummy outfit and the Inferno Rider helmet that I and many others ACTUALLY had spent a fortune on like 8 seasons before, let alone that they always bring back stuff for half the price after we’ve purchased them, the thing is if I supported the game more and I’m a mythic collector your account shouldn’t be more rare than mine just because you started 2 weeks before me and paid 600 uc for royale pass then got them back again. Some common sense people, us collectors support the game and deserve to have the rare items that we didn’t get the chance to get before, simple as that so come on you look like a little brat when you cry about it. 😬

dusty cedar Feb 13, 2021, 10:20 AM

#

hey isnt there a way to ban(/prevent access to) people temporarily who are on different version (some src crap) through which real users cant login, so that users shall not lose the account as the 3rd person ("hacker") cannot unlink the real users social media ?

worldly notch Feb 13, 2021, 11:09 AM

#

I server changed to Europe in room bug please change my server to Asia
I'd 5720173848
Mobile poco m2pro
Network mobile/ wifi
Country India

gray magnet Feb 13, 2021, 11:44 AM

#

So i am from nepal. Previously i logged it from USA. Now i want to change my region to Nepal as its shows to type my number which i did. And pubg sms service did sent me a otp code but everytime i put otp there it says parameter error and won't let me change my region. What's the problem???? And i am aware of region change limitations of 90 days.

📎 Screenshot_20210213-172416.jpg

obtuse swan Feb 13, 2021, 11:48 AM

#

📎 Screenshot_20210131_141356_com.tencent.ig.jpg

autumn dove Feb 13, 2021, 11:50 AM

#

My acc is not being login its saying it is already login with updated version but there is no any update help me

📎 received_501051201297530.jpeg 📎 received_3732639250184289.jpeg

high pecan Feb 13, 2021, 12:08 PM

#

Why was Bonus Challenge been removed? and will it be back?

open summit Feb 13, 2021, 12:12 PM

#

Please do not use languages other than English, @سكروب. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

left capeBOT Feb 13, 2021, 12:12 PM

#

Please do not use languages other than English, @open summit. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

mental saffron Feb 13, 2021, 12:30 PM

#

Is anyone having quickscope bug ? When i try to change the scopr from qucik scope button it's not getting change. I play from ipad

red halo Feb 13, 2021, 12:57 PM

#

📎 image0.png

ionic lagoon Feb 13, 2021, 1:19 PM

#

Suggestion - All these Lab skins we get nowadays are freaking amazing with the attachments. So I want to suggest to add attachments to the older Lab skins aswell, for example Glacier - M416 and other ones. That would be amazing.

steady drum Feb 13, 2021, 1:20 PM

#

PUBG point system is unfair. How can I get 3 points for a good win but lose 22 for a not so bad lose or I get hit by a hacker and lose 31 points

wraith depot Feb 13, 2021, 1:22 PM

#

Whenever i try to add the last round it doesnt let me do so although it should come out to 40 total weight
EDIT: i can place 200 rounds now, but i think its still a glitch
ID: 5106657342
iPad 2017 (5th generation)
Wi-Fi
Netherlands

📎 image0.png 📎 image1.png

orchid mantle Feb 13, 2021, 1:25 PM

#

During adding the nomber in 3rd link the confirmation code didn't receving please fix this issue.

Other

robust dock Feb 13, 2021, 1:26 PM

#

Ik this would sound like a big joke for game like this, but pause button please

north glade Feb 13, 2021, 1:28 PM

#

mental saffron Is anyone having quickscope bug ? When i try to change the scopr from qucik scop...

same for me on ipad mini

weak furnace Feb 13, 2021, 1:46 PM

#

📎 Screenshot_20210213-183353_PUBG_MOBILE.jpg

woeful yarrow Feb 13, 2021, 1:52 PM

#

coarse yacht Season 2 and 3 came back so 4 is not more special, this is the game they’re tryi...

Ah yes, season 2 and 3 came back so it means every season should come back. And speaking of profit they know how to make it very well. They don't require your input on how to make profit.

And yessir, I did buy royal pass. I "did pay for it" using my actual real life money. And getting the UC back is just a feature this game has, calm your monkey brain down. So yes, I did pay for the royal pass initially. It didn't come for free. There was a time period for getting those items and you couldn't get them in that time period. Hence case closed. Stop complaining. They aren't coming back now. (At least they haven't for now since you've been "asking since last 2 years")

Pro tip: Don't speak for everyone next time. Thank you. Don't reply to me with a 400 word paragraph stating you're a mythic collector and you like collecting things. I don't care. I didn't ask.

||"Your little feelings dont matter" you think yours matter? 😂||

modern crystal Feb 13, 2021, 2:12 PM

#

Help me it says this ;but i am updated to date ..
ID-5202392856
Iphone 7
Wifi
Nepal

📎 image0.png 📎 image1.png

stiff gorge Feb 13, 2021, 2:18 PM

#

woeful yarrow Ah yes, season 2 and 3 came back so it means every season should come back. And ...

Dude you are weird aaf calm down, this is exactly the channel for people to give their "input" so what are you on about? Let people suggest what they want and suggest whatever you want yourself, you are missing the point of the whole channel suspicious

flint sonnet Feb 13, 2021, 2:27 PM

#

Give option to buy max at once.

📎 image0.png

toxic spade Feb 13, 2021, 2:58 PM

#

Can you resolve this stupid bug I've been trying and reporting for last 4 months very sloppy support
Device: Oneplus 6
Connection type: Data & wifi
Region: Pakistan
Id: 5126634595

📎 Screenshot_20210213-195602.jpg

humble wind Feb 13, 2021, 2:59 PM

#

Please Fix this bug
it usually happen
ID:wait...
Device:Emulator( Game Loop 7.1 beta version)-DirectX+
Connection type : Wifi
Region:Iran

📎 Screenshot_50.png

sharp oriole Feb 13, 2021, 3:10 PM

#

Unable to login
It says my account is connected to newer version and the current version in my device is older. But there is no update in playstore.
Device:Vivo
Wifi
Nepal

📎 Screenshot_20210213_203803.jpg

coarse yacht Feb 13, 2021, 3:29 PM

#

woeful yarrow Ah yes, season 2 and 3 came back so it means every season should come back. And ...

Stop replying to me you weirdooo, my feedback is here for the game devs not you. you really don’t have 2 brain cells to rub together and understand why I mentioned mythic items. Royale pass is literally a gift since they give you back the UC that you use to for it when you complete the missions, every old season came back in redeem sooner or later that’s just how the game is so they sure will continue to bring back everything.
You don’t get to sit here and cry about a free royale pass gift when others paid for mythic that the game repeated a year later and everyone got it easily (we don’t get the UC back huh, but we are not crying about it), you should just still be thankful that if it comes back you won’t pay for it because you had it as a free royale pass gift. Gawd some people are just so dense. facepalmpubgm
*Do not mention me or reply to my feedback here again, or I will have to report it to a mod. Adios get a life man and stay outta my feedback.

agile karma Feb 13, 2021, 3:30 PM

#

📎 Screenshot_20210213_155347_com.tencent.ig.jpg 📎 Screenshot_20210213_155344_com.tencent.ig.jpg

fallen dragon Feb 13, 2021, 3:46 PM

#

The beta version doesn’t open up I was given a invite code logged in once and left since I couldn’t match later when I tried to open it just crashes when I click the app icon

Uable to get the id because I created a new account on the beta version and cant open it now , IPhone 6s , Wifi , Kuwait

high bison Feb 13, 2021, 4:12 PM

#

Hello, my account, like many others, was blocked due to shooting in the heels in tdm. I went to the selection by the checkbox and a group of people decided to joke at me, as a result, my account was banned for 10 years. help me please! I didn’t use third-party applications, didn’t change game files, played fair. ID : 543124303
Device : Samsung A70
Network : Wi-Fi
Country : Russia. Numeric User Identification: I 😫 DON'T KNOW😫

obsidian parrot Feb 13, 2021, 4:31 PM

#

i got disconnected in a game and lost my level vest 6 which i got from a event , my m416 , two night vision goggles and my everything i have in my backpack it cost around 600k
player id : 5658090341
device : ipad mini 4
connection: wifi
country : qatar
server : europe

📎 image0.png

woeful yarrow Feb 13, 2021, 4:33 PM

#

hi im playing pubg lite on pc and face some eror

narrow kestrel Feb 13, 2021, 5:07 PM

#

agile karma

Hacker spotted 😀

vague skiff Feb 13, 2021, 5:13 PM

#

Hi pubg mobile adminstors ı received a game devalopment data excange eror on 19.01.2021.reason my son who appeared 4 when I was in the game on the emulator logged into the game with my phone. For this reason, I was banned from data exchange for 10 years and I'm sorry. My account is an elite account. I have spent. And for this reason I do not want him to be banned. Please can you help me, respects ..
ID 5566560715
Name: Han/Paşazade
Lvl 61
From Turkey/Belgium

chilly pier Feb 13, 2021, 5:46 PM

#

Only once, only once. I would be surprised if you did an update to optimize the game and make it more stable.

hearty quartz Feb 13, 2021, 5:48 PM

#

Outfit bug

loud sparrow Feb 13, 2021, 5:59 PM

#

Please guys tale care of the antialiasing. It has been over a month. It is hard to spot enemies from far away.

inland raptor Feb 13, 2021, 6:03 PM

#

Good evening! I would like to contact here, because the support in the game and in the mail does not answer me. Faced such a problem, there is a notification about a new event, but the event itself is not. What to do in this situation?
My nickname: PátriGG
ID: 51003684141
Device: IPhone 8

woeful yarrow Feb 13, 2021, 6:04 PM

#

Hi Pubg Mobile Team , My account was banned but I Don't Know why?
I don't use cheats or change files of game.Please unban my account.
My ID-5135276554
Device: Samsung Galaxy A50
Country:France

radiant dew Feb 13, 2021, 6:25 PM

#

When you minimize the game and return to the game the controls and resolution get stretched and unpressable

dusk jetty Feb 13, 2021, 6:48 PM

#

Hello @quiet falcon I was banned in tdm mode for shooting on the heels.
ID: 5600879755
Device:Redmi note 10
WiFi: Mobile Internet
Country: Ukraine
Data:02.27.2021
gmail: redkodenis11@gmail.com

kind olive Feb 13, 2021, 6:56 PM

#

My account was blocked in TDM mode for heels. Please unlock it as soon as possible..
Numeric User Identification : 5308744687
Country: Kazakhstan
Device: Redmi note 8
WiFi

rose marsh Feb 13, 2021, 6:57 PM

#

Always its not giving a stable ping please fix Iam tired of your nonsense this is fucking nonsense every update has a fucking problem cant u just fix this fucking thing

limber mirage Feb 13, 2021, 7:04 PM

#

Remove dismantling of weapons in Gun Game. It beats the purpose of using all types of weapon to get a kill as players can dismantle the weapon (pistol, xbow etc.) and use fist instead

limpid mantle Feb 13, 2021, 7:05 PM

#

hello developers I was banned from the fact that he shot at a pyadka in tdm help please.
ID: 5769874754.
Device: redmi notes 9 pro.
Wi-Fi: activ, I have my own internet.
Country: Kazakhstan.
my term:21.01.2031. 11:32:57

woeful yarrow Feb 13, 2021, 7:22 PM

#

Hello i was banned in cheer park help please :(
Id : 6409410313
device : samsung
Wifi : data
country : algeria

open summit Feb 13, 2021, 7:22 PM

#

HelIo, PUBG MOPILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do ro ues external materials and that I play clean play and integriyt of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOPILE
The account id5326036285
The name of the account user1992丨ANAS

pure shore Feb 13, 2021, 7:50 PM

#

Training Ground Mode :- Make available option to enter Training Ground with squad and also give some feature fights with squad vs squad in Training Grounds for practising.

vernal ermine Feb 13, 2021, 8:01 PM

#

📎 Screenshot_20210214_005401_com.tencent.ig.jpg

brittle glade Feb 13, 2021, 8:15 PM

#

Hello my account got hacked plz help me to unlink hackers I'd he is again and again canceling the unlink process
My CHARACTER ID- 5110205643
PLZ 🙏🙏 UNLINK GOOGLE PLAY GAMES..

woeful yarrow Feb 13, 2021, 8:23 PM

#

i am facing this bugs

📎 724AF96E-06A1-4638-B71E-B6CBFA33A446.png.jpg

indigo vapor Feb 13, 2021, 10:05 PM

#

My server has been changed due to room bugs. When I entered another server room . My server changed from Europe to North America. So please help me change my server back to Europe.

▫️ ID: 535308093
▫️ Phone :Iphone 11 pro max
▫️ Network: Wi-Fi
▫️ Country : NORWAY

Please change my server to Europe.

proud forge Feb 13, 2021, 10:45 PM

#

woeful yarrow i am facing this bugs

Yes this happened to me also then i re installed pubg 😩😩😩

mossy turret Feb 13, 2021, 11:05 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id. 5233107377
The name of the account user. ST͜͡ORM〤ぢ

woeful yarrow Feb 13, 2021, 11:12 PM

#

I was killed by hackers in metro royale tencent just let me know i lost a steel front mk12 a lvl 6 helmet a legel 6 bag with a rad liner and to refined tactical pouches and i believe a level 6 bag can i get these items back my Id is 531567301

sick hedge Feb 14, 2021, 12:00 AM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5852433493.
Date: 01/30/2021.
My Device: iPad 2020.
My Wi-fi: Keenetic-8429.
My country: Russia.
My region in the game: Europe.
Help please)

📎 image0.png 📎 image1.png

thorn gorge Feb 14, 2021, 12:01 AM

#

Hello, my friends pubg says that he will be banned if he continues using a cracked or unofficial version of the game, but he doesn't. He downloaded it from the iOS appstore directly. He uninstalled and reinstalled the game and the same error comes up saying he needs to update. He uses an iPhone 8 and it's not jail broken. Please help him. His rank has been reset too.

United Kingdom
iPhone 8+
WiFi
5290698452

sudden temple Feb 14, 2021, 12:15 AM

#

I want discord hands

fallen wing Feb 14, 2021, 12:48 AM

#

So it says failed to retrieve layout data even tho the I'd is freshly made and we both have the same version,
Id: don't matter for this God damn situation
Device : Samsung Galaxy A20
Wifi
America

slow aurora Feb 14, 2021, 1:07 AM

#

plz ban this cheater acc
user name : قفشه19
ID : 51294264485
Cheater account

scenic mauve Feb 14, 2021, 2:31 AM

#

Hello PUBG MOBILE , can you find any solution for the long matchmaking , it's so annoying waiting more than 1h+ for 1 game and it feels forever
▫️ 5410230667
▫️ Emulator
▫️ Wi-Fi
▫️ UAE

neon trellis Feb 14, 2021, 3:52 AM

#

A new game mode where everything is realistic? More time to revive, friendly, no numbers or usernames above temamates, higher fall damage

frigid geyser Feb 14, 2021, 4:42 AM

#

Year is wrong. It will be 2018-2021

📎 image0.png

woeful yarrow Feb 14, 2021, 4:45 AM

#

Dose glitch =ban

chrome pollen Feb 14, 2021, 5:19 AM

#

Y my shots no registering..Like 3 awm heads but still alive

DeVice = emulator
Ping = 20ms - 45ms max
Region = ASIA

earnest otter Feb 14, 2021, 5:29 AM

#

Please help my m416 doesnt register damage sometimes and ive died multiple number of times
ID:5240408073
Device: iPad Air 2
Wi-Fi
Country: oman

teal solar Feb 14, 2021, 5:31 AM

#

Hi! I was banned for 10 years, but never used any cheats, not software, nor hardware. Here’s how it happened: some random guys called me to play TDM, then they asked me to shoot them only on legs, so I did, don’t know why. After shooting about 400-500 bullets only on legs I’ve got 10 year ban. Then I realised, I did something stupid. What should I do to get unbanned?
revise my lock please
ID - 547129719
Nickname HastaLaVistaپ
Wifi: DOMRU
Country: Russia
Device: IPhone 11

south hedge Feb 14, 2021, 5:55 AM

#

Each time i edit my layout i will have to restart my game for it to take effect before i can use it..
Pls fix this bug

limpid mantle Feb 14, 2021, 6:00 AM

#

ID: 57649874754.
Device: Redmi Note 9 Pro.
Cellulari:activ.
Country: Kazakhstan

frosty ember Feb 14, 2021, 6:21 AM

#

Hello strangers told me to play tdm and then they said to shoot in the heels I didn't know at that time that they were given a ban for this ... Please help me
ID: 5915139809
Nickname : tr1Namjoon231
Device:Samsung Galaxy Tab A7
Country:Russia
Cellular
help me there donated a lot

pallid raven Feb 14, 2021, 6:29 AM

#

modern crystal Help me it says this ;but i am updated to date .. ID-5202392856 Iphone 7 Wifi N...

Same thing happened to me dvice redmi note 8
Id:- 5274110193
Device :- Redmi note 8
Wifi
Country:- Nepal

sullen heron Feb 14, 2021, 6:30 AM

#

FIX YOU STUPID BUG - Already login with updated version/ Already updated pubg no login

obtuse swan Feb 14, 2021, 6:36 AM

#

Hi! On January 31, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5203134360
Date: 01/31/2021.
My Device: honor10i
My mobile internet:Tele 2
My country: Russia.
My region in the game: North America
Help please)

indigo kestrel Feb 14, 2021, 6:44 AM

#

Hello there,
There is a glitch or sth.. Whenever i enter match.. I couldn't hear my teammates talking.. After i board the plane.. I hear them

Id: 5390597334
Device: Honor8X
Wifi: Intergrated telecom 5G
County: Saudi Arabia

coarse yacht Feb 14, 2021, 7:19 AM

#

piro Option to make some/ all popularity messages private. Or if that’s asking too much just allow us to show the color/ count like before without the details.

tidal cloud Feb 14, 2021, 7:28 AM

#

Hello there
many players would to like to play arcitic mode and blue hole mode also please return this mode in pubg soon
its our request to PUBGM please saw some love 😍😍

peak vortex Feb 14, 2021, 7:43 AM

#

Please add m416 Fool This time ...many peoples want it ....
@clear crystal ❤❤

quaint briar Feb 14, 2021, 7:54 AM

#

can you fix the no damage bug? i jumpshot a person camping in a corner, shot aprox. 7-19 bullets to him, damage dealt: 0

weak citrus Feb 14, 2021, 9:05 AM

#

hi last night i was playing pubgm and in to match there was a invisible enemy

woeful yarrow Feb 14, 2021, 9:12 AM

#

Pubg

inland raptor Feb 14, 2021, 9:31 AM

#

Good evening! I would like to contact here, because the support in the game and in the mail does not answer me. Faced such a problem, there is a notification about a new event, but the event itself is not. What to do in this situation?
My nickname: PátriGG
ID: 51003684141
Device: IPhone 8

burnt cove Feb 14, 2021, 10:25 AM

#

Runic power ingame the players can use some glitches on Buggy so they will be able to ride it but they will be invisible and they won't get any damage while they're outside the player zone, they can go closer to the players and shoot them without seeing them lol
Fix it please

stark trellis Feb 14, 2021, 10:27 AM

#

Hey Developers,

I'm writing this email to file a claim with respect to the wrongly banned account #5382669619. Since season 9, I have been playing PUBG by respecting every regulation. On January 28,2021 the automated system developed by you wrongly banned my PUBG account #5382669619. I understand that BAN should be enforced when someone cheats in the game, but I haven't cheated at all. I've invested thousands of UCs on my account, and I've been playing a fair game since day one. After spending so much hard-earned money in the game, there's no point in using cheats to place my account on the verge of getting BAN. I am extremely shaken by your step. Legit players are getting BAN for no reason, whereas hackers are still out there messing up the fair game. I am requesting you to please re-investigate BAN and unban my account.

Account Name - ＰＲ乇乇Ｔ٭
Character ID - 5382669619
Device - iPhone 8 plus and iPhone 11 Pro Max
Cellular - Rogers, Bell
Country - Canada

mild bison Feb 14, 2021, 10:42 AM

#

I changed my server by mistake from Europe to North America when I was looking for a room to play in. As I couldn't find any rooms in Europe I selected North America not knowing that my server would change nor was I given any warning that my server would change.

I request you to assist me in this matter as I cannot play on North America server as the ping would be extremely high which will lead to bad game experience. I'm also pushing for conqueror this season and need to play in scrimms and tournaments for my team as well. I would have never selected North America option if I knew that would change my server. Please help me. It's not fair to be punished because of something that is not your fault. Otherwise it leaves me with no option other than to quit the game.

your assistance will be appreciated. thanks

ID: 5374661154
Device: Huawei P30
Cellular
Country: South Africa

kind olive Feb 14, 2021, 11:56 AM

#

My account was blocked in TDM mode for heels. Please unlock it as soon as possible..
Numeric User Identification : 5308744687
Country: Kazakhstan
Device: Redmi note 8
WiFi

sterile condor Feb 14, 2021, 12:42 PM

#

Hello
I'm using pubg Mobile kr version i cant download anything nor resource pack or maps plz give suggestions

swift turtle Feb 14, 2021, 1:00 PM

#

ID 586233775
Galaxy note 10
Wifi spectrum
Usa

📎 PUBG_MOBILE_2021-02-14-06-36-38.jpg

tough lichen Feb 14, 2021, 2:22 PM

#

ID : 5422472534
Device : Redmi Note 9 Pro Max
Region : Asia/India

I can't hear my teammates nor my teammates can hear me. Each and every user in India is facing this issue. + login fails for the first time and then logs in.

rocky glade Feb 14, 2021, 2:45 PM

#

My game version 1.2.0.14751

📎 Screenshot_20210214-065428.jpg

tribal hollow Feb 14, 2021, 3:11 PM

#

Pubgm beta is not working device: iphone xs cellular 4g

mystic junco Feb 14, 2021, 3:38 PM

#

I want help, is there a supervisor?

vague skiff Feb 14, 2021, 3:57 PM

#

Hi pubg mobile adminstors ı received a game devalopment data excange eror on 19.01.2021.reason my son who appeared 4 when I was in the game on the emulator logged into the game with my phone. For this reason, I was banned from data exchange for 10 years and I'm sorry. My account is an elite account. I have spent. And for this reason I do not want him to be banned. Please can you help me, prespects ..
ID 5566560715
Name: Han/Paşazade
Lvl 61
From Turkey/Belgium

left capeBOT Feb 14, 2021, 4:06 PM

#

Please use #questions for PUBG MOBILE-related questions, @vague skiff @mystic junco.

violet hemlock Feb 14, 2021, 4:10 PM

#

Hello ,

When will PUBG MOBILE
separate EMULATOR players from Mobile players on RANK list .

We need 2 diferent lists,

emulator ranking list
mobile ranking lisg

radiant dew Feb 14, 2021, 4:19 PM

#

stop Maintaining servers around 7pm-9pm UTC the game is always having high ping at those times and its bugger than ever
introduce graphics rendering option
low Quality sound is weird you cant differentiate between someone in a building and outside it sounds the same ,red Zone sound cant be heard in Low sound quality
the game atill not optimized even if you delete all maps and resources and only play Erangel it still lags alot
that Optimization thing is useless it doesnt speed up anything
stop lying to us extreme is not 60fps its lower than that maybe you could slightly increase extreme to 75 fps so that when it reduces while in-match it reduces to 60fps or late 50s
Frame drops when enemies Approach doesnt make sense like how
android Users are not enjoying the game at all
during a stand off between an Android and Apple device user,Apple users bullets register first using the same internet
fix the Game Dammit
android Users have A spidy sense because we can sense nearby enemies and be ready for them 😂😂 its some kind of cheating tbh

Ever since the fight against hackers started there has been alot of Bugs in-game do you guys need more employees or something did all the departments close down and moved to the "Cheating related issues department"
we know about the ingame recording of our matches for identifying cheating there should be an option to choose if you want your game to be recorded i think its part of the lag
playing at 5-20fps on a 60fps device doesnt look good at all especially during last Zone fights when there alot of enemies there is a big rendering Issue in game fix it

chilly pier Feb 14, 2021, 4:21 PM

#

<@&639889499718942720> @clear crystal Gameloop and Pubg mobile do not belong to Tencent Games? Then why not work together and make the game better. Why do key mapping issues occur with every major update. Why do you work separately when the two of you can work together and achieve greater things? (They did not say in vain: Unity is strength.)

shell mantle Feb 14, 2021, 4:38 PM

#

Please add "one-tap-ads" fire button to PUBGM like what they have in COD Mobile, thanks.

half ledge Feb 14, 2021, 5:49 PM

#

5696438536, ŁaķaWi my id game.hello developers. your system may have crashed. banned by accident. Please see this message, unblock my account. if you want you can follow him and make sure of everything. Thank you for your understanding, I hope to unban please. Yesterday I was just playing with my friend beSALAMNDER. And if the developers say, I killed the players who play poorly, and they threw complaints to me because of this.

sage rock Feb 14, 2021, 6:21 PM

#

My auto pickup is working sometimes in pubg mobile in Metro royal pls fix it in all Metro maps

wintry tangle Feb 14, 2021, 6:38 PM

#

I am having voice chat bug

supple spindle Feb 14, 2021, 6:41 PM

#

Some of the common violations detected by the system are as follows :

Use of any cheating tools in the game
Use of any plug-in / add-on programs
any changes to the client file data illegally
One team with friends who cheat

How many times I have never done that, why did my account get banned ?.
Please give a reason.
Nickname : Spzl〆Meqiani
ID : 568252868

steady drum Feb 14, 2021, 7:09 PM

#

I killed a griefer and lost merit! How is that fair? Someone is intentionally trying to get you killed and tries to kill you and somehow I’m the bad guy for killing him.

lucid wigeon Feb 14, 2021, 7:14 PM

#

nice

warm oxide Feb 14, 2021, 7:22 PM

#

Здравствуйте дорогие разработчики, у меня забанили аккаунт на 10 лет, за то что я стрелял в пятки в(КБН) прошу принять меры
Ник: Evolutsioner
id:579728001
Устройство: Redmi Note 9

buoyant prawn Feb 14, 2021, 8:02 PM

#

📎 Screenshot_20210214-160100_PUBG_MOBILE.jpg

pulsar badger Feb 14, 2021, 8:25 PM

#

Please bring back the sprint button ( when knocked). You can use slide to sprint fine, so why remove it?

left capeBOT Feb 14, 2021, 8:26 PM

#

Please do not use languages other than English, @warm oxide. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

stone charm Feb 14, 2021, 8:56 PM

#

Wtf
Gold 5 vs crown 4
Gg

📎 Screenshot_20210214-225451_PUBG_MOBILE.jpg 📎 Screenshot_20210214-225430_PUBG_MOBILE.jpg 📎 Screenshot_20210214-225324_PUBG_MOBILE.jpg

ebon oxide Feb 14, 2021, 9:09 PM

#

someone hacked my face acoount but i still can log in to the game by twitter but he keeps kicking me out

jolly mauve Feb 14, 2021, 9:09 PM

#

Pubgm fix your Matchmaking Settings I can't get any good teammates that wanna hot drop and none of the people that I get as a team want to hot drop even though I have enabled it.

formal heron Feb 14, 2021, 9:17 PM

#

Hello pubg customer service ... I want to from the e-mail link to my account in the game, please ..

somber pebble Feb 14, 2021, 9:31 PM

#

hello pubg customer service .
I have a problem with the game, someone stoled from me, but good luck for me the game is on my number. How can I return my account from this person? How can I delete the Gmail and Twitter link on my account and update it on my account?

robust cave Feb 14, 2021, 9:37 PM

#

Hello, PUBG MOBILE. I know that you
are very busy due to the large number
of messages. I had no problem with my
account. My account has been banned
for no reason and I swear to do or use
external materials and that I play clean
play and I make very careful to comply
with the terms and integrity of the game.
ask you to solve a problem as soon as
possible because l am wronged. Thank
you, PUBG MOBILE
The account id5298242560

indigo vapor Feb 14, 2021, 10:27 PM

#

My server has been changed due to room bugs. When I entered another server room . My server changed from Europe to North America. So please help me change my server back to Europe.

▫️ ID: 535308093
▫️ Phone :Iphone 11 pro max
▫️ Network: Wi-Fi
▫️ Country : NORWAY

Please change my server to Europe..

woeful yarrow Feb 14, 2021, 10:37 PM

#

PLS FIX METRO I JUST BOUGHT LVL 4 ARMOR AND LAGGED OUT AND LOST EVERYTHING ITS FREAKING ANNYOING

sick hedge Feb 15, 2021, 12:26 AM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5852433493.
Date: 01/30/2021.
My Device: iPad 2020.
My Wi-fi: Keenetic-8429.
My country: Russia.
My region in the game: Europe.
Help please)

lofty rain Feb 15, 2021, 2:05 AM

#

When you are in metro royale and someone is shooting inflaming bullets at you, you can't open you scope

pastel kelp Feb 15, 2021, 2:15 AM

#

I lost my entire loadout in Metro in the basic map after the game bugged out.
ID:51365746513
Phone: Samsung S5 (3 Years old, in perfect condition, OS is untampered)
Network: Wifi (4G)
Country: Australia (Asian Servers)

PLEASE HELP, I SPENT 45 HOURS OVER 2 DAYS ON THIS LOADOUT

peak cypress Feb 15, 2021, 2:49 AM

#

i can't found change country Option
ID:51219741233
Device : pc
network: Ethernet
country : Egypt

📎 unknown.png

pastel quest Feb 15, 2021, 2:57 AM

#

Hi! I’m old player in pubg from season 3 .. I’m a girl 24 years old ... the problem is I opened almost 900+ classic create still no mythic items anymore... Please help me! I value my account very much
My contacts in the game:
ID: 5176962938
Achievement point - 6300+
My Device: iPhone 12 Pro Max ..
My country: Saudi Arabia .
Help please) 🥺

pine tendon Feb 15, 2021, 3:09 AM

#

📎 Screenshot_20210213-211924_dac7cc7571c39b392df64923967cf7da.jpg 📎 Screenshot_20210213-211930_dac7cc7571c39b392df64923967cf7da.jpg

outer quiver Feb 15, 2021, 3:47 AM

#

hello fix pubg mobile . nowadays internet is coming very low .... but my internet is good. please fix it....!

woeful yarrow Feb 15, 2021, 3:57 AM

#

Hello,I have been looking for you for a long time and have just found you.
I was blocked in December 05.12.20 for 10 years.
I was hacked in December. After that, I restored my account (google) in January (15.01.21).
Information:
Phone: mi 8 128/6 android 10 before that was redmi 4a
id: 575385242
donate: in more detail in a private message
I live in Kazakhstan
Wifi:Beeline
Help unban my account

stark trellis Feb 15, 2021, 4:22 AM

#

Hey Developers,

I'm writing this email to file a claim with respect to the wrongly banned account #5382669619. Since season 9, I have been playing PUBG by respecting every regulation. On January 28,2021 the automated system developed by you wrongly banned my PUBG account #5382669619. I understand that BAN should be enforced when someone cheats in the game, but I haven't cheated at all. I've invested thousands of UCs on my account, and I've been playing a fair game since day one. After spending so much hard-earned money in the game, there's no point in using cheats to place my account on the verge of getting BAN. I am extremely shaken by your step. Legit players are getting BAN for no reason, whereas hackers are still out there messing up the fair game. I am requesting you to please re-investigate BAN and unban my account.

Account Name - ＰＲ乇乇Ｔ٭
Character ID - 5382669619
Device - iPhone 8 plus
Cellular - Rogers
Country - Canada

tawdry onyx Feb 15, 2021, 5:00 AM

#

I found some new glitches in Metro

halcyon sky Feb 15, 2021, 5:02 AM

#

True

brittle flint Feb 15, 2021, 6:28 AM

#

Hello, PUBG employee I was surprised When I opened my account on my new device, and it was called iPhone 6 Plus, and when I entered the start of the match, I was logged out of the match. When I opened the account, it was surprising that you attended my account and I did not activate any of the usual types of cheating please reconsider my account

Account Name - AMMEDAK
ID Account - 5181984807
the network - wi fi
Device - iPhone 6 plus
Country - Turkey

📎 IMG__.jpg

supple bough Feb 15, 2021, 6:31 AM

#

@clear crystal <@&639889499718942720> My server changed from Asia to Europe when I joined a custom room, I immediately left the room without playing it but my region changed without notice. So please help me change my server back to Asia.

▫️ ID: 51334010390
▫️ Phone : RealMe 5
▫️ Network: Wi-Fi
▫️ Country : Singapore

Please change my server to Asia.

woeful yarrow Feb 15, 2021, 7:11 AM

#

do yall even know about the bug invisible in car tf i always met those bugs they using bugs and now I know the way pls fix

#

Good day. I was banned by the anti-cheat system error. I was simply
deceived by people from the world chat: they asked me to create a
lobby for tdm, then they asked me to shoot in the right leg. I shoot.
a person does not die. shot him in the body, and it showed me that he
was banned for 10 years. I donated more than $ 200 to my account, and
I don't break anything all the time. I play honestly. I do not use
cheats.
id: 5532126234
device: ipad mini 5
Network: WiFi
Country: Russia

fallow current Feb 15, 2021, 7:15 AM

#

Dear Tech support team of PUBG mobile,

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Because of your unprofessional attitute, experienced gamers with good
accounts are banned now.

I urge you to open the account as soon as possible and fix your game bug!

Details:

Id :5350875794
Network: WIFI
Phone: Xiaomi mi 9t Pro
Country: Russia , Moscow

📎 Screenshot_2021-01-30-17-12-17-418_com.tencent.ig.jpg

devout arch Feb 15, 2021, 8:41 AM

#

The matchmaking is just so unfair.

In any arena matches, i more likely lose all the time, because i will have like 17 kills and my teammates would just have 3 - 4 kills..

In classic matches, i always enable hot drop, and my random teammates do aswell, but the teammates just go to the corner of the map, and i would basically die..
please fix this..

woeful yarrow Feb 15, 2021, 9:18 AM

#

Dear Tech support team of PUBG mobile,

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Because of your unprofessional attitute, experienced gamers with good
accounts are banned 15 day later

I urge you to open the account as soon as possible and fix your game bug!

Details:

:ID:5294282217
Nickname: endGooDY
Network: 4G
Phone: SAMSUNG A51
Country: Latvia, Riga

potent idol Feb 15, 2021, 9:35 AM

#

Hey PUBGM Team, Is there any possibility of you guys bringing back the White Bunny, Neon Punk, Skeleton Hand, etc. type skins and outfits. I am sort of waiting for that stuff from so many seasons. Looking forward to your reply.

woeful yarrow Feb 15, 2021, 9:36 AM

#

I wanna help please guys someone stole my clan and i wanna report him
His id 5753905288
I wanna please pubg supporters to help me

formal leaf Feb 15, 2021, 9:38 AM

#

📎 Screenshot_2021-02-14-18-43-12-88_dac7cc7571c39b392df64923967cf7da.jpg

spare cedar Feb 15, 2021, 9:43 AM

#

In rank push in classic - South america or any other server player if they play with Asia server tier increase in south america or other server they palyer is this bug or some thing fix this many player taking conquer title by this way

My ID is - 593481996
Player using this bugs like eg below :- ID1 - 579017524 , ID2 - 5133665526 , ID3 - 5244898918

fervent tulip Feb 15, 2021, 10:07 AM

#

hey, so i noticed my touch response is really low. it happened a few days after i got my new phone (s20 fe 4g) i basically changed a few sensitivity settings and ever since i haven't been able to fix it. i tried uninstalling which didn't work. i didn't have this problem before on my old galaxy s9. i am wondering if this is a bug, glitch or a device problem. please reach out if there is anything you can do im getting bad a the game and its frustrating. thank you. ( this only applies to free looking)

woeful yarrow Feb 15, 2021, 10:42 AM

#

Hello PUBG MOBILE, I was banned for 10 years for a bug on January the 13th.

Id: 5150575673
Device: iPhone 12 Pro
Network: Wifi
Country: Spain (Venezuela in-game)

vestal shard Feb 15, 2021, 11:02 AM

#

Bring back Arctic mode , survive till dawn both modes. 🥺 Many people left with achievement.

Fix the loots in arcades.

People are getting hacked a lot recently and the changing of src version is a big problem for the owner. Do something to save their accounts.

And stop scamming😌

lyric mirage Feb 15, 2021, 11:10 AM

#

Hello, PUBG MOBILE. I know that you are very busy
due to the large number of messages. I had no
problem with my account. My account has been
banned for no reason and I swear to do or use
external materials and that I play clean play and I
make very careful to comply with the terms and
integrity of the game.
I ask you to solve a problem as soon as possible
because I am wronged. Thank you, PUBG MOBILE
The account id 5601230263
The name of the account user ッ عبدو
Device redmi not 9
Wifi
Country Algérie (korea in game)

📎 Screenshot_2021-02-15-11-55-37-653_com.tencent.ig.jpg

left capeBOT Feb 15, 2021, 11:10 AM

#

Please do not use languages other than English, @lyric mirage. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

woeful yarrow Feb 15, 2021, 11:20 AM

#

📎 image0.png

inner obsidian Feb 15, 2021, 11:44 AM

#

📎 Screenshot_2021-02-14-22-44-14-667_com.tencent.ig.jpg

night gyro Feb 15, 2021, 11:52 AM

#

Should add UMP9 again old was gold

Popularity should be able to used to buy silver. i mean that u should be able to buy silver with the popularity u get becuase popularity has no point in the game

Should make new stuff not just the same things like in the royal pass make good emotes that aren’t similar to older ones

And the requirment for a free emote should go back up to 40 instead of 20

woeful yarrow Feb 15, 2021, 12:02 PM

#

Give us old UMP9 back and make vector 45acp again
no one uses UMP45 but UMP9 was used by everyone pepe_cry
Old is gold
3rd anniversary theme is nice
But UMP9 would be better

near bay Feb 15, 2021, 12:28 PM

#

I was Unjustly banned by the random band glitch of the (( cheer park )) Please check my account I haven't violated any laws

Id : 5192127726

Please return my account and reply to my messages

prime sequoia Feb 15, 2021, 12:38 PM

#

Hello! My account was banned by mistake!In 2020, I shot at the legs, then I did not understand why I was banned .Since in 2020, no one knew about this bug of the game. As soon as I found out that this is a game bug, I wrote to you. Please check what I was banned for and unban me, please.
My ID:530645252.
Nickname: zekSHKOLNIK
Network:4G, RT-WiFi-E412,RT-WiFi-E412 (5G)
Phone: Xiaomi Mi A2 Lite
Country:Russia,Penza

📎 Screenshot_20210206-180525.png 📎 Screenshot_20210206-172525.png

grim inlet Feb 15, 2021, 12:59 PM

#

Hello, I got banned in your PUBG Mobile game. I'm sure this is some kind of error, please double-check.

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Because of your unprofessional attitute, experienced gamers with good
accounts are banned now.

Details:

Id :5984501782
Network: WIFI
Phone: Xiaomi redmi 9
Country: Ukraine,Lviv

📎 Screenshot_2021-02-15-14-51-03-325_com.tencent.ig.jpg

woeful yarrow Feb 15, 2021, 1:26 PM

#

a hacker hacked my twitter account and now has access to my pubg mobile account

kind olive Feb 15, 2021, 1:29 PM

#

My account was blocked in TDM mode for heels. Please unlock it as soon as possible..
Numeric User Identification : 5308744687
Country: Kazakhstan
Device: Redmi note 8
WiFi

woeful yarrow Feb 15, 2021, 1:59 PM

#

I cannot log in my account even if i have the latest version of Pubg mobile installed.

📎 image0.jpg

upbeat bough Feb 15, 2021, 2:05 PM

#

men chiter emasman lekin sherigim chit ekan menga ham ban berdi nega men sherigimni chit shu kungacha bilmas edim va'da beraman

woeful yarrow Feb 15, 2021, 3:03 PM

#

What is this pubg im.on top 10 middle man
My id : 5256496401
Please check this bug i need my ranking back
Im ipad 8 generation user

📎 20210215_200221.jpg

chrome pollen Feb 15, 2021, 3:13 PM

#

Seriously dude

📎 IMG_20210119_150705542.jpg

sacred garden Feb 15, 2021, 3:29 PM

#

Hi <@&639889499718942720> <@&481161015728406538> I need help because the server automatically changed from Asia to na(when joining customs).Now I don’t have the best gaming experience already.id:551236393 in game customer service didn’t work too

clear crystal Feb 15, 2021, 4:13 PM

#

chilly pier <@&639889499718942720> <@!237624303581921281> `Gameloop and Pubg mobile do not b...

This is a mobile game, not a PC game. Having official emulator support is just a courtesy.

clear crystal Feb 15, 2021, 4:15 PM

#

little thorn <@237624303581921281> Hi there, its been a while we didnt spoke. Anyway im here ...

Where do you live and what server do you play on?

hard badge Feb 15, 2021, 4:21 PM

#

Guys I don't know what to do anymore! I have been trying to free my account from bugs for 2 months, 2 months in which I spent a lot of money trying to get this game to run normally (router, 1 gigabit fiber optic, apple store checks) no results. I'm tired of waiting for you to fix the problem. Any action in the game is delayed, the graphics are grainy and freeze (seems to have 30 fps), the movements are jammed, the scope opens, the bullets do no damage, on landing it never takes my weapon . Actually I have to be trying to force the game, it is unadvisable! I have friends who play at my house with 20 ms and I on tablet and mobile phone play with 40/50 that get lost in bad graphics.
ID: 535812117
Device: Ipad pro 2020
Country: Romania
Network: Wifi

frosty maple Feb 15, 2021, 4:35 PM

#

My friends linked with facebook are unable to see me in my friends. Help

little thorn Feb 15, 2021, 4:48 PM

#

clear crystal Where do you live and what server do you play on?

I live in Netherlands playing on EU server, yesterday i faced new bug like my screen freezes for about 1-2 seconds and its getting normal, saw the same bug on other iphone users and streamers

clear crystal Feb 15, 2021, 4:52 PM

#

Could you please provide your user identification, device and a video recording of the issue?

vague zealot Feb 15, 2021, 5:13 PM

#

Hello, Yesterday i played well with gyrscope and it was working yesterday, but to day when i came to game and i wanted to play, my gyrscope didnt work
id:5405009560
device:xiaomi mi note 10 pro
Network:Cellular
Country:Iran

steady condor Feb 15, 2021, 6:00 PM

#

I have unlinked my Twitter account and now I cannot log in and this is my ID # 5261887568

Facebook has been disabled and I cannot access my account

Please help as soon as possible

fleet forge Feb 15, 2021, 6:31 PM

#

I can login in pubg mobile global I am trying from 2 days I can login please help
ID:5270607100
Device : Redmi note 4
Country: india
Network: wifi
Please help me

📎 Screenshot_2021-02-15-23-57-17-917_com.tencent.ig.jpg

tame dome Feb 15, 2021, 6:47 PM

#

#livik @uneven rune go to livik map and find a MONSTER TRUCK..Head light color is in tail light and tail light color is on head light
front side red light and back side white

who was the engineer ,who fited this light in wrong place.

chilly pier Feb 15, 2021, 6:55 PM

#

clear crystal This is a mobile game, not a PC game. Having official emulator support is just a...

Thank you so much for providing a really nice emulator support for your kindness.

clear crystal Feb 15, 2021, 6:55 PM

#

You are so super duper welcome.

devout arch Feb 15, 2021, 7:07 PM

#

The matchmaking is just so unfair.

In any arena matches, i more likely lose all the time, because i will have like 17 kills and my teammates would just have 3 - 4 kills..

In classic matches, i always enable hot drop, and my random teammates do aswell, but the teammates just go to the corner of the map, and i would basically die..
please fix this..

The Game is being unenjoyable, please respond

wintry flame Feb 15, 2021, 8:05 PM

#

<@&639889499718942720> please fix the matchmaking issue in gameloop emulator it always take like 3 to 5 mins to start a match of erangel whereas livik is fine.

severe salmon Feb 15, 2021, 8:25 PM

#

clear crystal You are so super duper welcome.

@clear crystal how about to unban accounts?

radiant dew Feb 15, 2021, 8:25 PM

#

observe this lag dont mind the Ms/ping as africans we dont have a server this lag isnt ping related im using LG G7 thinQ has Smooth extreme a hotdrop in Bootcamp creates alot of lag

📎 XiaoYing_Video_1613420651222_1080HD.mp4

woeful yarrow Feb 15, 2021, 9:39 PM

#

at the very least fix the matching in metro it's completely unfair

rocky scarab Feb 15, 2021, 9:43 PM

#

Hello dear developers, I am writing to unlock an account in the PUBG MOBILE game.Please review my ban. And I will explain the whole situation. I go by the flag to the person who calls me in TDM to play, he wanted to show the system that the damage does not work by shooting in the heels. I agree and we go, after which he says, shoot my legs to the end, I shoot and shoot. And after that I get an account ban. I ask for a petition for this situation, I am true I didn't know that it was punishable. Thank you for your time.
ID: 531040889
Nickname: Dimonsterius
Device: Samsung j3, Vivo Y15 and ipad 2019
WI-FI : TP-Link-7A6A
Country: Ukraine,flag Russian

📎 Screenshot_20210130_224210.jpg 📎 Screenshot_20210130_223917.jpg

jaunty stag Feb 15, 2021, 10:01 PM

#

مرحبا لقد غيرت السيرفر من اوربا الى امريكا الجنوبية بلغلط يرجا المساعده لئ رجعه الى اوربا lD:5166592825

left capeBOT Feb 15, 2021, 10:01 PM

#

Please do not use languages other than English, @jaunty stag. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

pale lake Feb 15, 2021, 10:41 PM

#

sometimes when i drop in power armor only my joystick is visible

pastel kelp Feb 15, 2021, 11:35 PM

#

devout arch The matchmaking is just so unfair. In any arena matches, i more likely lose all...

None of this is the game, it's players, in each of your arguments you state it is because of players.

atomic reef Feb 15, 2021, 11:59 PM

#

the speed bug in metro royale is still not fixed.the bug can used in any country or wifi or device.I think.idk

dire geyser Feb 16, 2021, 12:33 AM

#

PMCO 2021 have a big bug. Team up every where. How can the technicians to solve this problem ? Where can i send mail about this corrupt PMCO 2021 ?

native geyser Feb 16, 2021, 12:39 AM

#

dire geyser PMCO 2021 have a big bug. Team up every where. How can the technicians to solve ...

Send it to china goverment

woeful yarrow Feb 16, 2021, 12:55 AM

#

<@&639889499718942720> I was killed by hackers in metro royale tencent just let me know yesterday that they were indeed hacking and were banned i lost a steel front mk12 a lvl 6 helmet a level 6 vest with a rad liner and two refined tactical pouches and i believe a level 6 bag can i get these items back my Id is 531567301 I no longer have any level 6 gear and cannot play with my friends as they do not play with people who aren’t wearing level 6 if this impossible please let me know

#

<@&639889499718942720> Whenever i go on the team up platform you know below world chat after i play one match no one is their and its the same thing everytime normally when i just open up pubg alot of players looking for team send invites but after i play one game its all gone please fix this bug

icy cipher Feb 16, 2021, 1:00 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id.(5401320696 ) The name of the account user (üûüûüûê )
My gmail is memonasser09@gmail.com
My device is huawei y 9 prime 2019
Wi Fi :WE_CA 1093
COUNTRY :Egypt
Flag egypt

tulip gust Feb 16, 2021, 1:04 AM

#

ID: 5809413935
Device: iOS iPhone11
Wi-Fi
North America
At times when I enter a match I stay stuck in place and can’t move before the plane and upon landing. I have to close the pubg tab completely and restart the game to even be able to move around

ebon nest Feb 16, 2021, 1:49 AM

#

Player ID: 523858826
Device: Xiaomi RedMe Note 9s
WiFi
Country: Philippines

📎 Screenshot_2021-02-15-17-46-21-996_com.tencent.ig.jpg

vital iris Feb 16, 2021, 3:17 AM

#

I am from Pakistan, My region is Set to Pakistan but everytime i am attaching with indian ,Nepali, Indonesian Lobby. My server is also Asia but when i start Match it make mw teammate with Other region like nepal, India, Indonesia etc lobby and i got above 200 ping. I don't know why the hell is this doing even my Server is Asia, Region is pakistan but i am not attaching With Pakistani Lobby. I also Tried To change All Maps But didn't help everytime i have to play with other region players and In high Ping as compare to them. It's really Pathetic. 😡😡😡

For God Sake Do Some Action.... Our Points Goes Minus Everytime because of This High Ping Issue. I don't know when we get 20 Ms Actually

Uid:- 5159742434
Country:- Pakistan
Device:- Realme 5 Pro
Network:- Wifi (PTCL 8 Mbps)

woeful yarrow Feb 16, 2021, 3:27 AM

#

Hello dear developers, I am writing to unlock an account in the PUBG MOBILE game.Please review my ban. And I will explain the whole situation. I go by the flag to the person who calls me in TDM to play, he wanted to show the system that the damage does not work by shooting in the heels. I agree and we go, after which he says, shoot my legs to the end, I shoot and shoot. And after that I get an account ban. I ask for a petition for this situation, I am true I didn't know that it was punishable. Thank you for your time.
ID:5294282217
Nickname: endGooDY
Device: Samsung A51
WI-FI : TELE2 4G
Country: Latvia Riga

woeful yarrow Feb 16, 2021, 3:50 AM

#

make an option to fucking remove single and burst shot ITS SO ANNOYING I JUST DIED RETURN MY POINTS MADERFAKER I ALMOST CONQUEROR

knotty geyser Feb 16, 2021, 4:17 AM

#

Seems like you do not know how guns work.

outer quiver Feb 16, 2021, 4:41 AM

#

why in tdm when everyone shoots and enemy in hells ho got ban why?

tawny totem Feb 16, 2021, 4:49 AM

#

We cant hear or talk when the match starts We can hear or talk sometimes in the lobby but after that we cant
My id : 5733669914
My nickname : MASTER么FEARYT
COUNTRY : INDIA
INTERNET : JIO
DEVICE : REALME C2

PLEASE FIX THIS ISSUE

devout arch Feb 16, 2021, 5:25 AM

#

pastel kelp None of this is the game, it's players, in each of your arguments you state it i...

:(

sacred garden Feb 16, 2021, 5:25 AM

#

hi,my rank is bronze but when i joined a game there's 2 conqueror in my game,Pls improve your matchmaking system pubg mobile

id 5624855210
ipad air 4
wifi 20-120ms
malaysia

pastel kelp Feb 16, 2021, 5:47 AM

#

Well. It happened again this is the 3rd time. In Metro Royal, I was connecting to a match, but the party was disbanded so it sent me to the normal menu. The game asks if I want to reconnect and I said cancel. Go into the metro royale lobby to discover, you guessed it, all my stuff in my 400,000 loadout gone. Again. This is getting ridiculous. 3 times now. 3 FFS! I had a level 6 armour with 3 max level attachments, a level 4 backpack, a level 3 helmet, a improved level P90, with a 3× scope and all attachments improved along with a 8× scope
Name is SadplusLonely
Numerical ID is 51365746513
County is Australia
Internet is Wifi
Device is Samsung S5
And my current mental disposition is furious.
This problem needs to be fixed. I am usually quite a patient person but this is really annoying me. The amount of time and effort I am putting into this only to have it all deleted on me is really annoying.

viral carbon Feb 16, 2021, 6:01 AM

#

im facing problem i was made room in another server and my game server also has been change now my pings are very high please give me change to change server back to middle east

▫️ID: 5164881885 Nickname: Jhr々A͜͡دل

▫️Device: Honor Play (COR L29)

▫️Name WiFi: Etisalat

▫️Country: UAE

little thorn Feb 16, 2021, 6:53 AM

#

clear crystal Could you please provide your user identification, device and a video recording ...

@clear crystal My id: 5563737864 My device: Iphone 12 pro max, EU server, using cellular 5G network, location Netherlands, and as ur informed shots not getting registered most of the time, and sometimes drops to 15 fps with or without enemy nearby doesnt matter it randomly drops and laggs

📎 video0.mov 📎 video1.mov

tough jolt Feb 16, 2021, 7:05 AM

#

i wish there is Metro Royal Pass cuz i dont want to play classics at all

dull root Feb 16, 2021, 7:08 AM

#

Hello, I did not violate the rules of the game, I ask you to reconsider the ban, I beg you to unblock me, since I changed the device, and I always played honestly, I am quite a famous player, and I invested $ 1500 in the game, I ask you to help me with this.

My nickname in the game onixORGAZMmm
Id: 5100593933

Thank you.

📎 image0.png

empty crater Feb 16, 2021, 7:19 AM

#

The dream team event is so stupid why can’t I solo vs squad or solo vs duo? I can’t collect those rewards because I haven’t got people who are going for it, who are not already in a team and you can’t even instantly change members there is a week cool down so you are stuck with the people you group up with once for a whole week

woeful yarrow Feb 16, 2021, 7:42 AM

#

😶 Fix this

📎 unknown.png

short crater Feb 16, 2021, 8:13 AM

#

little thorn <@237624303581921281> My id: 5563737864 My device: Iphone 12 pro max, EU server,...

Even I have the same issue

grim inlet Feb 16, 2021, 8:19 AM

#

Hello, I got banned in your PUBG Mobile game. I'm sure this is some kind of error, please double-check.

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Because of your unprofessional attitute, experienced gamers with good
accounts are banned now.

Details:

Id :5984501782
Network: WIFI
Phone: Xiaomi redmi 9
Country: Ukraine,Lviv

📎 Screenshot_2021-02-15-14-51-03-325_com.tencent.ig.jpg

woeful yarrow Feb 16, 2021, 8:30 AM

#

📎 Screenshot_20210216_123456.jpg

#

I would, or should I say (WE) would really appreciate if newbies install the game and the default for (match my language is set to their country) it’s shouldn’t be English. It’s a pain finding someone who speaks English. Whenever I set it to English the only thing I face is Indian or Arabs not that I have problem with it. But I set the settings to English and this is annoying we don’t have to wait 40min in lobby trying to find someone saying English mic in word chat.

tranquil moon Feb 16, 2021, 8:57 AM

#

It’ll be nice if players of the oceanic region were included in more events, cause we really miss out on a lot such as obtaining event popularity gifts...Or at least tell me the reason that we don’t get such privileges 😔

nimble dock Feb 16, 2021, 9:55 AM

#

Good afternoon PUBGM! Due to the fact that I wanted to check the damage registration in TDM mode, I began to stubbornly shoot at my friend's hand, and the damage did not pass. Then I was kicked out of the game. I'm trying to log into my account through Game Center and wrote that my account was blocked for 10 years. Please help me with a big problem.
Best wishes PUBGM!

▫️ID: 5120995030

▫️Device: iPhone 8

▫️Name WiFi:2_4G_MegaFon_FR1000-C553

▫️Country: Russia

📎 image0.png

nocturne crescent Feb 16, 2021, 10:09 AM

#

One Mission Is Not Showing in Week 5
User Id: 々RamSai々
Numerical Id: 5207181815
Contry: India
Device: Redmi Note 4
Connection: WiFi

📎 Screenshot_2021-02-16-15-06-43-271_com.tencent.ig.jpg 📎 Screenshot_2021-02-16-15-06-56-210_com.tencent.ig.jpg

coral glade Feb 16, 2021, 10:30 AM

#

Why is this fkin message button here in cheer park and why we CANT move it ?? I lost 3 duels because of this because when i want to use scope it dont and it freeze my screen so i cant move anymore... Im getting tired of this so fkin move it

📎 image0.png

fallow current Feb 16, 2021, 10:52 AM

#

Dear Tech support team of PUBG mobile,

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Because of your unprofessional attitute, experienced gamers with good
accounts are banned now.

I urge you to open the account as soon as possible and fix your game bug!

Details:

5350875794
Xiaomi mi 9t pro
Wi-Fi
Country : Russia

raw ridge Feb 16, 2021, 11:57 AM

#

I play on 600-900 ms and when I am in the passenger seat of the car and I spray/shoot an enemy no bullets register,no hit marker and no damage is dealt, in competitive this is most frustrating when I dont even bother to spray people cus Ik for a fact my bullets will not do damage, but If I could do damage it would be a game changer for me and my team.

crimson obsidian Feb 16, 2021, 12:12 PM

#

Hello, so my open fast scope option keep getting disappeared for no reason at all, even in a mid battle. Am I the only one got this issue and how can I stop it? (P/s: i tried to reinstall the game but none of it works) -Device: Samsung Tab A (2018, 10.5) -Wifi location: ASIA-VN

unique mirage Feb 16, 2021, 12:48 PM

#

Hello, Im constantly getting FPS Drops and getting kicked out of the App! Please fix this issues.

ornate nexus Feb 16, 2021, 12:50 PM

#

Good afternoon PUBGM! Due to the fact that I wanted to check the damage registration in TDM mode, I began to stubbornly shoot at my friend's hand, and the damage did not pass. Then I was kicked out of the game. I'm trying to log into my account through Game Center and wrote that my account was blocked for 10 years. Please help me with a big problem.
Best wishes PUBGM
ID: 5328060706
Nickname: phDAPP1
Device: Xiaomi redmi note 8 pro
Country: Ukraine
Network: WiFi

📎 PUBG_MOBILE

manic swift Feb 16, 2021, 1:28 PM

#

Good afternoon PUBGM! I play 4 seasons, I got hacked. Help me please. I don't know what to do, I made all the bugs before the ban, help PUBG MOBILE 😭
ID: 5280545930
Nickname: KḾ ۝ SUNdeT
Device: Xiaomi Mi 9T pro
Country: Kazakhstan
Chain: Beeline KZ

woeful yarrow Feb 16, 2021, 1:37 PM

#

📎 Screenshot_2021-02-14-04-22-05-367_com.tencent.ig.jpg 📎 Screenshot_2021-02-14-04-21-54-240_com.tencent.ig.jpg

junior dew Feb 16, 2021, 1:53 PM

#

Hi pubg team please please fix this bug......... Bullet pass out of grenades and painkillers etc which is unreal also when we prone our body pass out of medi kit etc and there are two or more this but it shows us only one and also grenades remains still like fewikwick has been applied on their surface this is unreal please fix these bugs this game is my soul please.......... There's also no need of my I'd pubg mobile team this bug is common please fix it........😩

woeful yarrow Feb 16, 2021, 2:37 PM

#

https://cdn.discordapp.com/attachments/711816320714276864/811243763036061696/IMG_20210216_200026.jpg why? reason please tell me

hybrid sand Feb 16, 2021, 3:56 PM

#

Dear team of pubg mobile
I have photos
Don't know what to say

🔻 Details 🔻
5912041165
REAL ME C3
Wifi
India

📎 Screenshot_2021-02-16-21-07-36-82.jpg 📎 Screenshot_2021-02-16-21-07-29-64.jpg 📎 Screenshot_2021-02-16-21-07-23-51.jpg

simple zealot Feb 16, 2021, 3:59 PM

#

Hello pung

woeful yarrow Feb 16, 2021, 4:03 PM

#

Dear PUBG I hope you realize with such a bad support team This game is already dead in Europe only Arabs play on EU. Na is almost dying now it’s time for Asia and Middle East

grim inlet Feb 16, 2021, 4:15 PM

#

Hello, I got banned in your PUBG Mobile game. I'm sure this is some kind of error, please double-check.

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Details:

Id :5984501782
Network: WIFI
Phone: Xiaomi redmi 9
Country: Ukraine,Lviv

📎 Screenshot_2021-02-15-14-51-03-325_com.tencent.ig.jpg

dusk jetty Feb 16, 2021, 5:13 PM

#

Hello, I got banned in your PUBG Mobile game. I'm sure this is some kind of error, please double-check.

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Details:

Id :5600879755
Network: Mobile internet
Phone: Xiaomi redmi note 10
Country: Ukraine, Kyiv

winter kettle Feb 16, 2021, 5:47 PM

#

I selected europe from season14 and still playing in that, but when I joined my friends team (who plays middle east ) and they made me leader, when I went to change the map I by mistakley clicked on FPP THEN AFTER THAT IAM GETYING PLUS IN MIDDLE EAS beT. It is a bug

Id. 5190972698
Device oppo A7
Cellular data
Country kuwait

misty warren Feb 16, 2021, 5:48 PM

#

How can i fix this bug on gameloop ?

📎 Screenshot_6.png

upbeat idol Feb 16, 2021, 6:32 PM

#

Fix cancel button

short crater Feb 16, 2021, 7:07 PM

#

Now trust is being uplifted from pubg if you guys don’t fix the bugs. I have been reporting to you guys a lot of time but there is no any response and that is so sad. I had issue with pubg not with my internet and mobile I literally talk to every one. Please fix this bug I will send you video clips, look at my ping there and I am still laggy that I get killed by invisible enemy. It’s packet loss or whatever you guys called it please fix it.
I’d: 5117642639
Device: 11 pro max
always from super fast wifi.

📎 video0.mov

woeful yarrow Feb 16, 2021, 7:43 PM

#

i am not getting conq my id level is 40

lone seal Feb 16, 2021, 8:00 PM

#

I have a suggestion for future updates. Please give us the ability to hide a teammates marker on the map. When you jump out the plane and you have a marker down and your random teammate puts a marker on top of yours it’s hard to see the distance. If we have the ability to hide their marker that would be very beneficial. I would like to thank pub G mobile for giving us the ability to mute our teammates very good improvement I’ve had to use several times. Thumbs up to the devs.

radiant dew Feb 16, 2021, 8:13 PM

#

do we really have to report about Lag when everyone can see it In PMCO Africa Day 1 livestream Check it out the first game had the worst kind of lag

brazen furnace Feb 16, 2021, 8:38 PM

#

Can anyone tell me fix for gameloop controls?

sturdy lotus Feb 16, 2021, 8:42 PM

#

Gun sound is very high in latest global version. using mi 10t and tried several earphones and its not playable. have to lower sfx to 40% but overall sound is hardly audible.

compact mist Feb 16, 2021, 9:17 PM

#

cant start game 😢

📎 Screen.png

river wasp Feb 16, 2021, 9:58 PM

#

compact mist cant start game 😢

dont use phoneix xD

white cradle Feb 16, 2021, 10:03 PM

#

Hello, I was banned by game error, please review the ban. Shoot in the legs. Game Nick RRKūＬＥＶ
Game ID 577289362
HUAWEI p40 pro device and iPhone XR

stiff gorge Feb 16, 2021, 10:21 PM

#

Please DO NOT change Sanhok!

woeful yarrow Feb 16, 2021, 10:29 PM

#

Hello dear developers, I am writing to unlock an account in the PUBG MOBILE game.Please review my ban. And I will explain the whole situation. I go by the flag to the person who calls me in TDM to play, he wanted to show the system that the damage does not work by shooting in the heels. I agree and we go, after which he says, shoot my legs to the end, I shoot and shoot. And after that I get an account ban. I ask for a petition for this situation, I am true I didn't know that it was punishable. Thank you for your time.
ID:5294282217
Nickname: endGooDY
Device: Samsung A51
WI-FI : TELE2 4G
Country: Latvia, Riga

frosty maple Feb 16, 2021, 10:56 PM

#

Hi i am getting proxy error when i try to forget my email or phone password and i am unable to login into my account please help.

upper salmon Feb 16, 2021, 11:06 PM

#

Every time I get on my controls are messed up and when I insert the layout code of my good controls it ends up putting the same bad stuff cmon I’m getting tired

📎 image0.png

twin granite Feb 16, 2021, 11:14 PM

#

Hello dear pubgm support i need serious help about my Prime Plus subscription, i have screenshots to send is there a private place where i can share my details please? I couldt get any help from inGame support please help me
Numeric User identification: 5191284057
Device: Iphone 8 plus for playing and Redmi A9 for paying subscription
Network: 4G/3G cellular + Bluetooth headset

topaz cedar Feb 16, 2021, 11:18 PM

#

when the monster truck brakes, the front lights go red too haha

woeful yarrow Feb 16, 2021, 11:34 PM

#

I got banned for 10 minutes twice earlier today, i’ve read of multiple people having the same issue can we fix that bug? Kind regards. Iphone 7+ Wi-Fi/Cellular, Germany

📎 image0.png 📎 image1.png

little thorn Feb 17, 2021, 1:05 AM

#

As i told u fps drops... device iphone 12 pro max. Whos gonna explain this? Ping is low..

📎 video0.mp4

woeful yarrow Feb 17, 2021, 1:12 AM

#

My account is linked to email address and it shows that link option is available when trying to add an email is says your account is already linked

📎 Screenshot_20210217-020553_PUBG_MOBILE.png

ancient jolt Feb 17, 2021, 1:24 AM

#

Hello I have a glitch Im Usin the gyroscope Always on And Its not working ( moving ) sometimes it moves automatically pls help me out to fix that
ID: 522591716
Device : Iphone 6s
Country : Kosovo
Wi-Fi: Telcomm

quick galleon Feb 17, 2021, 1:53 AM

#

Hi. I think there is some issue logging in. Even though I linked my email to my pubg id, now it shows option to link again. Also when clicking on logging with twitter, it says page not found. Please check. Device: ipad pro 2016
Wifi. USA

silver hatch Feb 17, 2021, 2:16 AM

#

Plss get back season 4 character male and female ❤️❤️❤️👍

📎 Screenshot_2021-02-13-09-59-03-528_com.tencent.ig.jpg 📎 Screenshot_2021-02-13-09-58-32-485_com.tencent.ig.jpg

stuck pecan Feb 17, 2021, 2:42 AM

#

We need season 4 character and beard

naive inlet Feb 17, 2021, 3:16 AM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5331507108
Date: 01/30/2021.
My Device: Samsung Galaxy M 21
My mobile internet:Beeline
My country: Russia.
My region in the game: Europe.
Help please)

radiant escarp Feb 17, 2021, 3:20 AM

#

📎 Screenshot_2021-02-17-08-34-04-379_com.tencent.ig.jpg

junior dew Feb 17, 2021, 3:35 AM

#

Hi pubg team please please fix this bug......... Bullet pass out of grenades and painkillers etc which is unreal also when we prone our body pass out of medi kit etc and there are two or more this but it shows us only one and also grenades remains still like fewikwick has been applied on their surface this is unreal please fix these bugs this game is my soul please.......... There's also no need of my I'd pubg mobile team this bug is common please fix it........weary country India cellular device redmi 5a I'd 5632876605

teal stream Feb 17, 2021, 3:39 AM

#

Good day this problem happened 3-5days ago i think so the game starting to get laggy when I started to play metro royale and i choosed the map 1 basic mode and when it's performing a security inspection i see the map it's the advance mode of map 3 and the gamed just crashed and self restarted and my lvl 6 armor steel front and lvl 6 helmet normal and refined AKM refined m416 just vanished when I open the game
ID:51215199005
Device:Oppo A3s
Wi-Fi:PLDT fiber
Country:Philippines

woeful yarrow Feb 17, 2021, 3:43 AM

#

No mythic item till now

📎 Screenshot_2021-02-17-09-13-04-492_com.tencent.ig.jpg

upbeat copper Feb 17, 2021, 3:47 AM

#

AOA, I Just Want To Unlink My Phone Number & email But there Is No such Option To Unlink. Kindly Add Phone Unlink Option In Upcoming updates
ID:- 5408636818

woeful yarrow Feb 17, 2021, 4:15 AM

#

Bring back old pubg music , this music hurts my ear🗿 literally no offense this making me quit pubg OLD SONG WAS FIRE

#

here's an example player exploit bugs. after using the ice wall, the player will immediately invisible in vehicles. i've meet 2 enemy exploit this bugs

📎 pubgmobile_competitive-20210217-0001.mp4

lofty raft Feb 17, 2021, 4:50 AM

#

woeful yarrow here's an example player exploit bugs. after using the ice wall, the player will...

that is how i died todayy

mint folio Feb 17, 2021, 4:53 AM

#

Regarding the latest event "Dream Team", I believe some changes should be made in similar events in the future, so that more players can get permanent rewards, making the game more enjoyable for everybody.
It's difficult to gather 4 people to play over 100 classic matches in such a limited amount of time. Different timezones exist even in the same server and people have lives outside the game and different schedules.
Plus a lot of players enjoy to play 2v4, and it is easier to gather 1 person and not 3... Also not everyone enjoys playing squads, and if duo and solo mode is available, then there should be equal rewards to those players as well.
~~I'm not even sure anyone actually reads this~~

left capeBOT Feb 17, 2021, 5:13 AM

#

Please refer to subpoint 4.11 in #faq for further information, @woeful yarrow.

knotty geyser Feb 17, 2021, 5:13 AM

#

@woeful yarrow do you know the in game user ID ??

scenic mauve Feb 17, 2021, 5:18 AM

#

piece of shit matchmaking and servers I waited more than 28+ minutes in lobby , even if I wait 2 hours I won't get in

📎 unknown.png

woeful yarrow Feb 17, 2021, 7:01 AM

#

About beta
3rd anniversary theme is Nice but in that platform There is no loot i couldnt find anything and some random buttons spawn in between the game and near the music boxes when i click the buttons nothing happenes
About normal version
Please bring back Arctic mode , survive till dawn mode
and please please Give us old UMP9 back UMP45 is a joke no one uses it
Please please SadCry

limber mirage Feb 17, 2021, 7:08 AM

#

please bring back Survive Till Dawn and Darkest Night.
please reduce damage of molly and m1014 (especially in tdms).
please increase recoil of dp-28.

void slate Feb 17, 2021, 7:13 AM

#

Hello, 6805208976 here, dear Pubg Team, i want to know when 90fps option will be available on S20 Fe 5g(SM-G781B/DS) since it has 120hz snapdragon 865, if should have support already, Romania.

iron bough Feb 17, 2021, 7:36 AM

#

Imagine playing like this...

📎 Screenshot_20210217_142957.jpg 📎 Screenshot_20210217_142818.jpg

fresh matrix Feb 17, 2021, 9:06 AM

#

Eeeee... the only server i was with a good ms was europe and sometimes middel east... but now in that server too i am getting like 200-300 ping... i hope u understand and u can do something....

hollow mirage Feb 17, 2021, 9:45 AM

#

invite good content creators like sevou levinho :)

whole escarp Feb 17, 2021, 10:08 AM

#

Dear PUBGMOBILE Team !
Where Is Week 5 125rp Points Mission ?? ( Restore Health 1500 In Classic Mode ) Mission Is Missing
Please Solve Bug As soon as possible
My Chareter id : 5592725156
Device : Redmi k 20 pro
Country : Pakistan
Cellular : mobile data

junior dew Feb 17, 2021, 10:10 AM

#

Hi pubg team please please fix this bug......... Bullet pass out of grenades and painkillers etc which is unreal also when we prone our body pass out of medi kit etc and there are two or more this but it shows us only one and also grenades remains still like fewikwick has been applied on their surface this is unreal please fix these bugs this game is my soul please.......... There's also no need of my I'd pubg mobile team this bug is common please fix it........weary country India cellular device redmi 5a I'd 5632876605

unique mirage Feb 17, 2021, 10:50 AM

#

[ IMPORTANT ]
PLEASE FIX THE FPS DROPS!! Im getting kicked out of the game and can’t play!
FIX THIS ASAP!!!!!!!!
Device Wifi/Cellular @meager willow

woeful yarrow Feb 17, 2021, 11:07 AM

#

LIKE MY COMMENT TO SEE TENCENT! Hi Tencent! I'm writing to you because i lost my account. You banned me at 07th of Februar. I didn't do anything, I didn't use any hack or vpn, I can prove with videos that I am not cheating, so when if it is possible, I'd like to get back my account.
Name BRűRolexxx
ID: 5147955072
Account level: 77
I play since SEASON 2!! ON ACCOUNT!!
Please check my profile and look im no hacker... Look my stat... I got ban for nothing.
Need some other data?
I really hope you can help me! Thank you!

Rácz Róbert (BR Rolexxx)

tall ledge Feb 17, 2021, 11:10 AM

#

Your feedback and suggestions are very much welcomed in #old,. @ÇP9๛SHROUD. Please use the channel instead.

naive laurel Feb 17, 2021, 11:15 AM

#

Hey my internet is working everywhere except on pubg mobile.
Location: Lahore,Pakistan.
Internet: Jazz4G
Device : Redmi note 9s.
Character id: 5236974098

sudden veldt Feb 17, 2021, 12:00 PM

#

petition to get back Mini zone in arcade

obtuse swan Feb 17, 2021, 12:04 PM

#

Hi! On January 31, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5203134360
Date: 01/31/2021.
My Device: honor10i
My mobile internet:Tele 2
My country: Russia.
My region in the game: North America
Help please)

📎 Screenshot_20210131_141356_com.tencent.ig.jpg

forest pawn Feb 17, 2021, 12:14 PM

#

my pings constant high in asia when playing room so my server has been switched to europe and when i made a room i made it asia but still the ping is high dont know why? ID 5678304891

viral barn Feb 17, 2021, 12:40 PM

#

Hello, 31.01.2021 I was banned for 10 years for shooting on the heels, I was called to the lobby and told to shoot on the heels, I started shooting, not suspecting anything, as a result, I was banned, I did not break anything, please review the ban

device: Xiaomi POCOPHONE F1

id: 547974007

country: Georgia Tbilisi

Wi-fi: B-LINK_afd5aa

woeful yarrow Feb 17, 2021, 1:08 PM

#

Anyone knows the solution 🥺

📎 Screenshot_2021-02-17-18-49-49-403_com.tencent.ig.jpg

golden raptor Feb 17, 2021, 1:13 PM

#

I want to report a bug: Shelter Entrance looks like closed by a wall
In Erangel's SHELTER, Entrance looks like this. I can pass through it to enter in the shelter but I cannot see through. Its literally a big disadvantage for me to fight in this area. Its been like this for a long time and it now really irritates me. Kindly fix this bug. Thank you
▫️ 5591542485
▫️ Huawei y9prime
▫️ Wi-Fi ( NAYATEL )
▫️ Pakistan

📎 Screenshot_20210206_222157_com.tencent.ig.jpg

barren nymph Feb 17, 2021, 1:13 PM

#

.

📎 video0.mov

sick hedge Feb 17, 2021, 1:55 PM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5852433493.
Date: 01/30/2021.
My Device: iPad 2020.
My Wi-fi: Keenetic-8429.
My country: Russia.
My region in the game: Europe.
Help please)

📎 image0.png 📎 image1.png

grizzled lance Feb 17, 2021, 2:11 PM

#

i want to know why my player is always gets an extra high damge , i almost gets all my enemies bullets even though my ping is low and its not about my movement cause i have tried in another device and i didnt get this problem so i think its about the device but i want to know why i have these problem when my device is a really good device with snap dragon 855+
so please can send new config for these device's to fix the problem
device: realme x2 pro
korea and Japan version
61231046628
wifi and cellular
Jordan Amman

woeful yarrow Feb 17, 2021, 2:18 PM

#

HELP

clear crystal Feb 17, 2021, 2:18 PM

#

little thorn <@237624303581921281> My id: 5563737864 My device: Iphone 12 pro max, EU server,...

I do not believe we have noticed any similar reports within the community. Please make sure to create a support ticket in-game if you keep experiencing this and believe that your Internet connection is stable.

cold quiver Feb 17, 2021, 2:41 PM

#

Hello, on October 18, 2020, I had a problem, I was playing in tdm mode, when I made 25 kills, I could not finish the game because I was kicked out of the game and a server connection error was written on the screen. When I tried to log into my account, I got a notification about the game account lock, although I did not use prohibited programs and third-party applications. Help me please, I really value my account.
My contacts in the game:
ID: 5306385434.
Date: 10/18/2020.
My Device: xiaomi redmi note 9 pro.
My provider: Tele 2.
My country: Russia.
My region in the game: Europe.
Help please)

twin granite Feb 17, 2021, 2:50 PM

#

cold quiver Hello, on October 18, 2020, I had a problem, I was playing in tdm mode, when I m...

Same problem banned for nothing on 19/02 😔

little thorn Feb 17, 2021, 2:50 PM

#

clear crystal I do not believe we have noticed any similar reports within the community. Pleas...

Tried. Tried to report this issue ingame support which i wanted to report ingame bug with connection but they closed conversation with redirecting me to repair or re-install the game which i do everyday..

woeful yarrow Feb 17, 2021, 3:01 PM

#

It would be nice if pubg can automatically mute mic all in room. Also, if spectators can communicate with each other. I’m bored casting alone lmao

tardy pebble Feb 17, 2021, 3:11 PM

#

Can the devs please fix the spectating mode, at least for those who are in-game, so that we can have a better experience
The bug when we are unable to change the 6x into a 3x
Desyncing problem, it's even worse than having a high ping
thank you

frail ember Feb 17, 2021, 3:29 PM

#

Hello, I accidentally changed the server from Europe, North America, wrote to the technical support of PubgMobile in the game itself, I was told that the account should be linked, a link with contacts and Facebook. You can reset the restrictions on changing the region, so as not to wait 60 days id 5177904020.support in the game will not help

📎 1613575786666_Screenshot_20210208_204709_com.tencent.ig.jpg

lime drift Feb 17, 2021, 3:32 PM

#

Hi! On February 6 , a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5330872289
Date: 02/06/2021.
My Device: Gameloop
My mobile internet: PTCL
My country: Pakistan
My region in the game: MIddle east
Help please)

paper otter Feb 17, 2021, 3:34 PM

#

Hello,on January 31, I played in tdm mode, I was asked to shout on the heels, than I was banned for 10 years. As I know, it was bug, but my account wasn’t review. Please, try to solve this problem.
My device: IPhone XS, my ID: 5174520770, I was very disappointed when I got ban, cuz I spent a lot of years on this account and I don’t have this big desire to start and develop my new account 🥺

buoyant pollen Feb 17, 2021, 4:04 PM

#

What About CHARISMA RANKING Return? In The RANK section.
It's been a 1. 5year still charisma Ranking not return.

green helm Feb 17, 2021, 4:26 PM

#

Hello, my account was banned for 10 years due to a bug in tdm, I was shooting at the heels of the enemy Can you help? Device: Samsung Galaxy a60 ID: 5583184732 Wi-Fi: 4G_O! _249BBB Country: Kyrgyzstan

fervent jay Feb 17, 2021, 4:53 PM

#

hello I was blocked for 10 years due to a new bug, I was blocked on 23.01.21ask me to unblock
my ID: 5404371470
my device: xiomi redmi note 7
my country:RUSSIA
my mobile internet:4G MTC

timber zealot Feb 17, 2021, 5:03 PM

#

Hello
When ever i want to change the map in lobby the game shows me some random Chinese word . Please fix the bug . I have perfect network
My ID : 5249025329
Device : XIAOMI REDMI NOTE 7 PRO 6/128 GB
NETWORK : MOBILE INTERNET 4G ( GP )
COUNTRY : BANGLADESH

📎 Screenshot_2021-02-17-22-56-19-165_com.tencent.ig.jpg

fringe wyvern Feb 17, 2021, 5:54 PM

#

My little brother changed the server by mistake to aisa he was just having a fun time with his friends and he changed it by mistake and i cant return it back to Europe and there is some issues with my ping its too high since then because the server is so far from and i hope that you can look at that situation please thats my id 5674973098 . Thank you

My ID : 5674973098
Device : Realme 7
Wi-Fi : ADSL.
Country : Egypt

topaz oracle Feb 17, 2021, 6:14 PM

#

Hi! On January 5 , a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5376021347
Date: 05/01/2021.
My Device: iPad 2020.
My Wi-fi: Tiscali
My country: Italy
My region in the game: Europe.
Help please)

woeful yarrow Feb 17, 2021, 6:39 PM

#

Hi, i have problème i forgot my e-mail on pubg and i can’t change the e- mail ! Can you unlik my e-mail on my account please 🙂 . Thanks you
My contacts in the game:
ID: 571601070
Date: 17/02/2021
My Device: iPhone 11
My Wi-fi: 4g
My country: France
My region in the game: Europe.
Help please

unique mirage Feb 17, 2021, 7:33 PM

#

[ IMPORTANT ]
PLEASE FIX THE FPS DROPS!! Im getting kicked out of the game and can’t play!
FIX THIS ASAP!!!!!!!!
Device Wifi/Cellular @clear crystal

runic jackal Feb 17, 2021, 8:12 PM

#

hello. I got banned for shooting in the heels but I didn't use any cheats and so on. please review my account again. thanks. help me
ID:5310473081
Date:31.01.2021
My device: xiaomi Mi9T Pro
My Wi-Fi: HUAWEI-1bkm
My country: Republic of Moldova

indigo vapor Feb 17, 2021, 8:13 PM

#

My server has been changed due to room bugs. When I entered another server room . My server changed from Europe to North America. So please help me change my server back to Europe.

▫️ ID: 535308093
▫️ Phone :Iphone 11 pro max
▫️ Network: Wi-Fi
▫️ Country : NORWAY

Please change my server to Europe.

grizzled junco Feb 17, 2021, 9:14 PM

#

So yeah, 20 hours of work, it says collected but it's not actually collected, I didn't get anything from this mission.
All the work×0.
•5498382000
•Samsung Galaxy A 10
•Wifi
•Morocco

📎 Screenshot_20210217-212518_PUBG_MOBILE.jpg

wild flicker Feb 17, 2021, 9:33 PM

#

fps drop 👁️ 👄 👁️

cold turtle Feb 17, 2021, 9:47 PM

#

Hello, PUBG MOBILE. Iknow that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
the account id5304912399
the name of the account user FG͜9丨RAMY

distant trail Feb 17, 2021, 11:36 PM

#

Is this a bug?

barren sail Feb 18, 2021, 12:17 AM

#

There should be an option to reduce the color of marks, whenever a player marks somewhere it's impossible to see if the players peek

woeful yarrow Feb 18, 2021, 12:39 AM

#

PUBG YOU NEED TO FIX THIS STUPID INVISIBLE GLITCH ITS UNFARE AND WE ARE LOOSING POINTS BECAUSE WE CANT SEE THE PERSON WE ARE SHOOTING..... <@&639889499718942720> @clear crystal

frosty maple Feb 18, 2021, 12:50 AM

#

Please develop game for samsung s20 plsu chipset it doesnt give 60fps on balanced graphics which my s10 plus used to give.

woeful yarrow Feb 18, 2021, 1:38 AM

#

Would it be possible to create a server for the Turks because the game becomes disgusting impossible to have fun. There are a lot of cheaters with the Turkish flag. So creating a dedicated server for them or linking the account to a phone number is not difficult. The community will thank you

hasty raft Feb 18, 2021, 2:33 AM

#

pubg must revert to season 2 UI no extra packs and creates simple and clean >> if want to be #1 game its getting to much glitchy

worldly notch Feb 18, 2021, 2:38 AM

#

My server change to Europe in a room bug I have complained about this issue several times no action taken so kindly change my server to Asia
I'd 5720173848

fringe wyvern Feb 18, 2021, 2:46 AM

#

My server has been changed due to room bugs. When I entered another server room My server changed from Europe to Aisa. So please help me change my server back to Europe.

ID: 5674973098
Phone :Realme 7
Network: Abomosa
Country : Egypt

Please change my server to Europe.

clear crystal Feb 18, 2021, 4:20 AM

#

woeful yarrow PUBG YOU NEED TO FIX THIS STUPID INVISIBLE GLITCH ITS UNFARE AND WE ARE LOOSING ...

It is being looked into. Apologies for the inconvenience.

clear crystal Feb 18, 2021, 4:22 AM

#

unique mirage [ **IMPORTANT** ] PLEASE FIX THE FPS DROPS!! Im getting kicked out of the game a...

Please provide some more information.

woeful yarrow Feb 18, 2021, 4:23 AM

#

SadCry Mic glitch
i cant hear my team mates nor they can hear me other Game sounds are ok
to fix it we have to do a routine repair
many experience it
that Glitch is there from the day Game was released @clear crystal
still not fixed
Thank you for fixing MK14 sound glitch

clear crystal Feb 18, 2021, 4:27 AM

#

woeful yarrow <a:SadCry:717343792101064765> Mic glitch i cant hear my team mates nor they can...

It should have been corrected in the past and should no longer be an issue in the regions the game is available.

little imp Feb 18, 2021, 4:55 AM

#

I need help I accidentally switched server to Asia I’m diamond III in North America pls help meeeeee!! I’m trying to reach ace tier but I’m back to bronze because of this accident.😩

knotty geyser Feb 18, 2021, 4:59 AM

#

They only option is to wait for 60 days, @little imp.

woeful yarrow Feb 18, 2021, 5:03 AM

#

Getting minus bcz of invisible glitch man

main girder Feb 18, 2021, 5:21 AM

#

mint meteor Feb 18, 2021, 5:58 AM

#

ID-5521907435
Devise-ipad mini 5
Wifi Saskatel 202
Country Canada
Thank you very much

frank shoal Feb 18, 2021, 6:17 AM

#

Sniper Training is starting only with Erangel map even if we have all other maps downloaded, is there a way to play sniper training in Shanok or Miramar ??

frail ember Feb 18, 2021, 7:21 AM

#

Hello, I accidentally changed the server from Europe, North America, wrote to the technical support of PubgMobile in the game itself, I was told that the account should be linked, a link with contacts and Facebook. You can reset the restrictions on changing the region, so as not to wait 60 days id 5177904020.support in the game will not help
MY Device Mobile honor 20 pro
My mobile Internet : MEGAFON 4g
My Country Russia
My region play game Europe

1613575786666_Screenshot_20210208_204709_com.tencent.ig.jpg

topaz oracle Feb 18, 2021, 7:46 AM

#

Hi! On January 5 , a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5376021347
Date: 05/01/2021.
My Device: iPad 2020.
My Wi-fi: Tiscali
My country: Italy
My region in the game: Europe.
Help please)

fervent jay Feb 18, 2021, 8:51 AM

#

hello I was blocked for 10 years due to a new bug, I was blocked on 23.01.21ask me to unblock
my ID: 5404371470
my device: xiomi redmi note 7
my country:RUSSIA
my mobile internet:4G MTC

unique mirage Feb 18, 2021, 8:52 AM

#

clear crystal Please provide some more information.

So currently I can’t even open PUBGM. Like when I try to open it i get an black screen and then Im out of the app.

maiden garnet Feb 18, 2021, 9:17 AM

#

@hazy talon

left capeBOT Feb 18, 2021, 9:35 AM

#

Please contact the customer service via the in-game settings for further assistance, @unique mirage.

stone perch Feb 18, 2021, 9:43 AM

#

woeful yarrow Anyone knows the solution 🥺

delete pubg and download back

brittle sparrow Feb 18, 2021, 9:45 AM

#

updates on bonus challenge?

limber forum Feb 18, 2021, 10:12 AM

#

Please help me I can’t login with my Facebook account

woeful yarrow Feb 18, 2021, 10:34 AM

#

Every season the same flags that cheat Turkish Pubg does business with Turkey?

#

EU server
(FPP)
DUO/SOLO
Phone: A20e
Country: Romania
Wi-fi and data
MIRAMAR
I stayed 10 minutes in matchmaking and was still going for the record, it happens in Miramar a lot....also, vikendi and sanhok, in Erangel matchmaking takes around 1 minute...but in Miramar I can prepare myself the dinner and still not play

smoky musk Feb 18, 2021, 11:45 AM

#

Id:5694062670
Xiaomi redmi note 8
Wifi:Turbo
Kazakhstan
Hello, I was banned 02/03/2021 due to the fact that I had a player in my friends, I did not know that he had cheats, I began to suspect that day and he told me then that he was with cheats and we played and he told me where the people were we killed them, you can see his career results, he has even more kills and they gave me a ban for 10 years and he was banned for 7 days why if he got 7 chitak and I played with chitak and they gave me 10 lel it should be the other way around please help I wrote you everywhere in the mail and in the pubg you do not answer or say that you write to the pubg and there generally the bot answers and nothing is clear thanks for reading you have a good day and I want to be given it for 7 days, although this 7 days has come for a long time please return my account

surreal flint Feb 18, 2021, 12:27 PM

#

Good day! I got banned due to shooting at the heels in CBN (Damage registration modification). Block date: 01/30/21 Time: 21:57:02 I ask you to review your ban. I write to you many times everywhere but you do not answer! I have been writing to you since January 30th, you have answered me 2-3 times. And from February 3rd, you stopped responding on all social networks and support!
.
Device: 11 pro max
ID: 5171890758
Nickname: ttēKINGLION
Country: Uzbekistan
Town: Tashkent
Wi-fi

I've never broken a rule! I have been playing since the 1st season, I have a donated account, I love pubg, and have never received a ban or a warning! Honest players were just banned due to damage registration( I ask you to reconsider the ban!

static gorge Feb 18, 2021, 12:27 PM

#

Able to hear teammates who we have played a few matches with evn after they leave and join a new match with separate teammates and I start a new game. Same is the case with the previous teammate. Some kind of crosstalk issue. Happens once in a while, noticed first in Season 15.
Device:- Gameloop Emulator

gilded ferry Feb 18, 2021, 12:55 PM

#

Hi! On January 30, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after one minute, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My dates in the game:
ID: 5385669581
Date: 01/30/2021.
My Device: I phone X
My country: Uzbekistan
My region in the game: Europe
Help please)

silver jackal Feb 18, 2021, 12:56 PM

#

Pls fix the bug i can't download any map
Id - 5102140698
Network - wifi
Device - redmi note 7 s

Screenshot_2021-02-18-18-26-03-143_com.tencent.ig.jpg

twilit quiver Feb 18, 2021, 1:04 PM

#

@silver jackal use VPN to download
After downloading disconnect VPN

vast escarp Feb 18, 2021, 1:05 PM

#

hello

crystal verge Feb 18, 2021, 1:31 PM

#

Hello, on January 31, I played in tdm mode, I was asked to shoot on the heels, than I was banned for 10 years. As I know, it was a mistake, but my account was not verified. Please try to solve this problem. My Device: Zte nubia redmagic 5g, my ID:5154072796 .my nickname in the game :closeSKY.I was very disappointed when I got banned, because I have spent many years on this account, and I do not have such a great desire to start and develop my new account.
My data in the game: ID: 5154072796 Date: 01/31/2021. My Device:Zte Nubia Red Magic 5g.My country:Russia My region in the game: Europe.
Please help

hybrid trench Feb 18, 2021, 2:02 PM

#

Good day! I got banned due to shooting at the heels in CBN (Damage registration modification). Block date: 29/01/21 Time: 00:28:41. I ask you to review your ban.

Device: Xiaomi Redmi note 9
ID: 5302666472
Nickname: F50YóŽúK
Country: Ukraine
Wi-fi

I've never broken a rule! I have been playing since the 4st season, I have a donated account, I love pubg, and have never received a ban or a warning! Honest players were just banned due to damage registration( I ask you to reconsider the ban!

quick elk Feb 18, 2021, 2:12 PM

#

Please PUBG global give us upgradable M416 Glasier skin event. 🙏😓

woeful yarrow Feb 18, 2021, 2:15 PM

#

@quick elk 😒

#

5256496401
Ipad8 gen.
Wifi
pakistan

I m not in this ranking
I need my ranking back i was on 8th number in middle man now im not in any kind of title wth is this going on

calm dock Feb 18, 2021, 3:24 PM

#

This game is a piece of shit

mint meteor Feb 18, 2021, 3:30 PM

#

I banned for 10 years.
ID-5521907435
Devise-ipad mini 5
Wifi Saskatel 202
Country Canada
Thank you very much

rough karma Feb 18, 2021, 3:54 PM

#

Hello, I was banned from TDM in 10 years, due to a bug, but unfortunately it was credited as a game with cheats
My id 5407024157
nickname ANUBIS
I play in iPhone 8 plus
I from Ukraine

hazy perch Feb 18, 2021, 3:57 PM

#

Hello, I was banned for 10 years for no reason, device: xiaomi 5 Plus Wifi: HUAWEI-kxG8 ID: 5567434680

quick flower Feb 18, 2021, 4:17 PM

#

wen you go with your team member out aode the map it let you got out side

Screenshot_20210218-210425_dac7cc7571c39b392df64923967cf7da.jpg

limpid linden Feb 18, 2021, 4:39 PM

#

I banned for 10 years gave me ban because of the bag from tdm, I shot in the heel
ID-5630370621
Devise-Samsung A50
Wifi-MTC_A00
Country-Moldova
Thank you very much

winged smelt Feb 18, 2021, 4:51 PM

#

My gyroscope is crashing, it doesn't work even though I activate it, my phone previously supported gyroscope.

gleaming narwhal Feb 18, 2021, 5:38 PM

#

Gyro is not working on my iPhone always on not working and scope only not working any reason why?

mystic crest Feb 18, 2021, 5:43 PM

#

There’s a problem on the apartment of midstein it’s got me killed about 10 times on hot drops where you can’t lay down on the roof it’ll stand you up and get you killed while reloading

sudden crane Feb 18, 2021, 5:48 PM

#

I banned for 10 years gave me ban because of the bag from tdm, I shot in the heel
ID-5628478480
Devise-IPhone 8Plus
Thank you very much

drifting rivet Feb 18, 2021, 5:53 PM

#

Nice bug during scrims 😁
I’d 517207637
Device - iPhone 11 64gb
WiFi orange communication s.a online
Country Bahrain / Bangladesh

spiral robin Feb 18, 2021, 6:18 PM

#

Hello, I lost all the things from the layout in metro royal, what should I do? My nickname Промит11

surreal flint Feb 18, 2021, 6:42 PM

#

Hello 👋I was banned for 10 years due to a bug (shooting on the heels) damage is not recorded in TDM
.
Device: 11 pro max
ID: 5171890758
Nickname: ttēKINGLION
Wifi: Tp-link
.
Thanks for attention😞

left capeBOT Feb 18, 2021, 6:50 PM

#

Please use #questions for PUBG MOBILE-related questions, @surreal flint.

woeful yarrow Feb 18, 2021, 7:06 PM

#

Please, what is a meaning of this?

sick comet Feb 18, 2021, 7:13 PM

#

Stop scamming people

winter pecan Feb 18, 2021, 8:07 PM

#

Hello 👋I was banned for 10 years due to a bug (shooting on the heels) damage is not recorded in TDM
.
Device: iPhone X
ID: 5884857824
Nickname: BSēēLoftik
Wifi: Tp-link
.
Thanks for attention😞

fringe wyvern Feb 18, 2021, 8:15 PM

#

My server has been changed due to room bugs. When I entered another server room My server changed from Europe to Aisa. So please help me change my server back to Europe.

ID: 5674973098
Phone :Realme 7
Network: ADSL.
Country : Egypt

Username : STRELwafaiy
Please change my server to Europe.

little rock Feb 18, 2021, 8:33 PM

#

Hello! At 2 PM (14:00 CET) my ms is min 124 but usualy 160 for 10 PM ( 22:00 CET ). Befero this I already met with this problem, about two months ago. And now it is here again. Whatever that Im on mobile date or wifi, my ms is min 124 (160 mostly) . After 10 PM and before 2 PM my ms its good i mean 20 ms.

ID: 5290284009
Device: iPad mini 5 / iPhone 11 but doesn’t matter whichone i use
Network: wifi / mobile date 4G but my ms is same on bothone
Country: Hungary
Username: B3T丨DMJN恶梦

split swallow Feb 18, 2021, 8:39 PM

#

Ur game is shit

indigo vapor Feb 18, 2021, 9:16 PM

#

My server has been changed due to room bugs. When I entered another server room . My server changed from Europe to North America. So please help me change my server back to Europe.

▫️ ID: 535308093
▫️ Phone :Iphone 11 pro max
▫️ Network: Wi-Fi
▫️ Country : NORWAY

Please change my server to Europe.

wide gust Feb 18, 2021, 9:28 PM

#

Hello! At 2 PM (14:00 CET) my ms is min 124 but usualy 160 for 10 PM ( 22:00 CET ). Befero this I already met with this problem, about two months ago. And now it is here again. Whatever that Im on mobile date or wifi, my ms is min 124 (160 mostly) . After 10 PM and before 2 PM my ms its good i mean 20 ms.
many of my friends suffer from the same problem
ID: 5290284009
Device: Iphone XR
Network: wifi /date

Country: Hungary
Username: B3T丨BASIC恶梦

ornate nexus Feb 18, 2021, 10:37 PM

#

Hello, I was banned from TDM in 10 years, due to a bug
My id 5328060706
nickname phDAPP1
I play in Xiaomi redmi note 8 pro
I from Ukraine

Screenshot_2021-01-25-22-08-43-349_com.tencent.ig.jpg

sleek arch Feb 18, 2021, 10:59 PM

#

What is this problem Pubg mobile pls slove this issue aisa server (india) not working pls slove

Screenshot_2021-02-19-02-58-11-707_com.tencent.ig.jpg

fresh matrix Feb 18, 2021, 11:37 PM

#

Hello.
I have a problem here and i need help...
look why there is no option to change region anymore??? please fix it if its a glich or something... its urgent...

Name - DX艾ØXËNG
Id - 5834165512
Country - Italy
Network - Wi-Fi and sim nerwork...

woeful yarrow Feb 18, 2021, 11:54 PM

#

Hi
01/30/2021 - I was banned for shooting on the heels in the TDM, please reconsider my ban, because I think it is wrong.
game id: 5216342649
phone: IPhone XR 128gb
country: Belarus
network: WiFi & sim network

woeful yarrow Feb 19, 2021, 12:32 AM

#

I got killed by the invisible car bug again and again

#

Hello,
Accidentally logged in pubg mobile vietnam version.
How can i return to global version?
Please help!😣

long crow Feb 19, 2021, 2:55 AM

#

When i try to change my name to 4Y丨DEMON・BOB it shows the name containts invalid character or word but my friend can change the name but why i can't is it bug or any problems what is this behaviour pubg is it bug plz fix it or change my pubg name into 4Y丨DEMON・BOB
•POCO M2
•CELLELUR
•RUSSIA

left capeBOT Feb 19, 2021, 2:57 AM

#

Please contact the customer service via the in-game settings for further assistance, @jolly wedge.

wispy ether Feb 19, 2021, 3:50 AM

#

My account got hacked and i cannot log in anymore. I had it linked to facebook and google play games. However my google play games got unlinked by the hacker and now only facebook remains. When i try to login from facebook i get this message. Please help me recover my account. PUBG NAME: X9丨XERO
ID: 5448545907

jade scroll Feb 19, 2021, 4:05 AM

#

NA server. Past three hours, multiple server disconnects, despite 40-60 ping tons of lag beyond any other day or night I have played.
Worse, a metric ton of de-sync, constantly wiped out by players who according to their national flag are playing from 1 to 2 continents away and should be having 150-200-250 ping. Meanwhile, despite me seeing the green splatter I supposedly did not even hit them or maybe for just 25 hitpoints, while they get instant knocks and instant kills.
USA, 100/10 cable internet, WiFi5 with 1-5ms out the door, iPad6 (rebooted, pubgm only app open)
Between the constant de-sync issues and all the ongoing cheating ... motivation to keep playing just drops every week.

left robin Feb 19, 2021, 4:21 AM

#

Hello I shot on the heels and I was blocked help me please review the reason for the ban did not use bugs and cheats or anything
ID: 5294722400
Country: Russia
Mobile Internet: Megafon
Device: iPhone XR

marsh coral Feb 19, 2021, 4:45 AM

#

I geting hacker in match whom helping team mate to rank pushing i report them and hacker got baned also but what is point in this bcz hacker will come with new acount and keep doing same thing if pubg need make fair then have to take action with his team mate also whom geting counquer by playing with hackers

weak hill Feb 19, 2021, 4:54 AM

#

Hello, my account was banned by anti-cheat error. I checked a bug with a friend, I created a custom (1 on 1 lobby) after which he lay down and asked to shoot on the heels, I shot the damage was not registered, in connection with which I was given a ban for 10 years, please correct this error and return my account , thanks in advance!

My id: 5435844333
Device: Huawei Honor View 20
Country: Russia
WiFi / 4G: Rostelecom / Yota

Screenshot_20210201_002646_com.tencent.ig.jpg

Screenshot_20210130_163335_com.tencent.ig.jpg

quaint lily Feb 19, 2021, 5:24 AM

#

weak hill Hello, my account was banned by anti-cheat error. I checked a bug with a friend,...

так ты багоюзишь ThinkO_O

bronze nest Feb 19, 2021, 5:29 AM

#

Anybody experiencing inverted movement (when u push joystick forward it take u backward and vice versa) me and few of friends experienced it some time and back to normal in mid of game.
And sometimes there is glitch in sound inverted as well.

stuck kelp Feb 19, 2021, 6:32 AM

#

<@&639889499718942720> When we will get feedback for these cases?

left capeBOT Feb 19, 2021, 6:42 AM

#

Please refer to subpoint 4.11 in #faq for further information, @woeful yarrow.

winter pecan Feb 19, 2021, 7:23 AM

#

Hello 👋I was banned for 10 years due to a bug (shooting on the heels) damage is not recorded in TDM
.
ID:5884857824
device:IPHONE X
WiFe:TP-Link
country:UKRAINE

.
Thanks for attention😞

left capeBOT Feb 19, 2021, 7:55 AM

#

Please use #questions for PUBG MOBILE-related questions, @winter pecan.

strong meadow Feb 19, 2021, 8:32 AM

#

Bug: Using Arctic rune to bug cheat. This will make the player invisible while moving to another location without moving on the map

ID:582981403
Device: iPad mini 2
Wi-Fi
Country: Malaysia

Basically this bug can be used in any server

plush lintel Feb 19, 2021, 8:38 AM

#

Make a collab with Tesla. Can’t wait to see a Tesla Cybertruck instead of a Monstertruck on Livik pubgmrage

hollow basalt Feb 19, 2021, 9:13 AM

#

Its has been nearly a season the in game Anti-aliasing still doesn't work

vestal shard Feb 19, 2021, 9:21 AM

#

Please make Different sensitivities for Snipers and ARs. It's hard for 6x , 3x and 4x to keep Changing to different everytime you use any one of them. SadLaugh

Bring back the Arctic, survive till dawn both modes.

And fix the loots in arcades. angery

viral belfry Feb 19, 2021, 9:44 AM

#

Pubg mobile Korean version In iPhone XR game freezeing & lagging some times please fix it

severe willow Feb 19, 2021, 9:45 AM

#

Map is not download and error say

topaz oracle Feb 19, 2021, 9:48 AM

#

Hi! On January 5 , a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5376021347
Date: 05/01/2021.
My Device: iPad 2020.
My Wi-fi: Tiscali
My country: Italy
My region in the game: Europe.
Help please)

tough sundial Feb 19, 2021, 9:53 AM

#

topaz oracle Hi! On January 5 , a problem occurred! I was invited by my friends in tdm to h...

Тут тебе не помогут.

sudden crane Feb 19, 2021, 9:57 AM

#

Hello 👋I was banned for 10 years due to a bug (shooting on the heels) damage is not recorded in TDM
.
ID: 5628478480
device:IPHONE 8+
Kyivstar
country:UKRAINE

.
Thanks for attention

atomic dock Feb 19, 2021, 9:58 AM

#

There is this bug that players are abusing in the runic power mode
Players are making ice walls right below their feet and press the drive/get in button of any car at the same time
This makes them completely invisible until they get out of the car and they can change seat and kill other players and players won't know where they were killed from
PLEASE FIX THIS HUG AS SOON AS POSSIBLE since players many players are suffering because of those players who are using this glitch

woeful yarrow Feb 19, 2021, 10:32 AM

#

Hi
01/30/2021 - I was banned for shooting on the heels in the TDM, please reconsider my ban, because I think it is wrong.
game id: 5216342649
phone: IPhone XR 128gb
country: Belarus
network: WiFi & sim network

#

Why this happened??
Player Id= 5273107176
Phone= Vivo Z1x

Screenshot_20210219_162235_dac7cc7571c39b392df64923967cf7da.jpg

woeful yarrow Feb 19, 2021, 11:06 AM

#

@woeful yarrow pubgm_seriously same here

rose marsh Feb 19, 2021, 11:11 AM

#

I delete the game and install again and its not logging in why the fuck this fucking game always have the fucking bug are the fucking greedy or fucking lazy licking there mother

runic jackal Feb 19, 2021, 11:59 AM

#

Hi! occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5310473081
Date: 31/01/2021.
My Device: Xiaomi Mi9T Pro
My Wi-fi: HUAWEI-1bkm
My country: Republic of Moldova
My region in the game: Europe.
Help please)

obtuse halo Feb 19, 2021, 12:11 PM

#

Hi! I was banned for violaton of user agreement, but I think this is unfair ban. I just played sniper rifles mode, and when I have CD, i was thrown into main menu where i should choose social network to enter the game.
In-game ID: 594396325
Date: 08.02.2021
WiFi name: Unet301_5G
Country:Republic of Belarus
Device:Xiaomi POCOPHONE F1

fickle fractal Feb 19, 2021, 12:12 PM

#

Hello. Recently my Facebook was hacked, my phone number and mail were deleted (no access). There is access through vk and mail.ru. The cracker banned the account for 10 years. Now I don’t know what to do ... Help please!
ID: 5177069523
Date: 07/02/2021
Device: iPhone 12
Wi-fi: Zhanna
Country: Kazakhstan
Region: Europe

silver jackal Feb 19, 2021, 12:56 PM

#

I will like to say to change
1-change radius of two player which they can interact for quick draw each other in cheer park and also have a menu which simply ask for duel even far away more than 50 metre. and increase the radius of interact and also have a options of sniping options in duel in cheer park which they teleport each side of cheer park map which they can play sniper from mid range

bitter blaze Feb 19, 2021, 1:10 PM

#

hello 02/10/2021 I was banned, I have no idea why this could happen. I just played in a fun park and was banned for 10 years. I was very expensive with this account and played on it for a very long time. it's sad that you ban innocent people, I would be very glad if you diluted me, since I don't use any cheats / programs. my id: 51216600772 please review your decision and see if the ban was appropriate. I am playing on a iPhone 8 Plus iOS 14

meager horizon Feb 19, 2021, 1:46 PM

#

6:00:00

woeful yarrow Feb 19, 2021, 1:54 PM

#

plush lintel Make a collab with Tesla. Can’t wait to see a Tesla Cybertruck instead of a Mons...

Devil Game for peace collabed with tesla a few months ago i liked that mode
i also suggest to do it in Global version

odd timber Feb 19, 2021, 2:34 PM

#

Screenshot_2021-02-19-15-33-45-974_com.tencent.ig.jpg

icy gyro Feb 19, 2021, 3:13 PM

#

I can' t download any maps and resources I dont know why I have reinstalled, repaired, used vpn and dns but also it is working.

drowsy crescent Feb 19, 2021, 3:14 PM

#

I didn't get region change verification code

fringe wyvern Feb 19, 2021, 3:23 PM

#

My server has been changed due to room bugs. When I entered another server room My server changed from Europe to Aisa. So please help me change my server back to Europe.

ID: 5674973098
Phone :Realme 7
Network: Abomosa
Country : Egypt

Username : STRELwafaiy
Please change my server to Europe.

tidal jacinth Feb 19, 2021, 3:59 PM

#

In the game , especially singles and accompaniment classic mode , two different teams join each other in battle. We want you to find a solution for this. Adding a channel or a section in the game where we can report these people. There is no result in reporting from the game. Please consider this. Find a permanent way.

wind abyss Feb 19, 2021, 4:17 PM

#

Where i should go????

Screenshot_2021-02-19-18-14-55-072_com.tencent.ig.jpg

fervent compass Feb 19, 2021, 4:24 PM

#

@sick widget please fix the bug where players cant enter match

ID : 5174259632
Device : IPHONE 7 PLUS
Wifi : Maxis
Country : Malaysia

little thorn Feb 19, 2021, 4:25 PM

#

I've showed you proof of damage bug which dont register at all. There is so many bug's in the game why dont u start fixing bugs and make it more play and joyful instead of getting new crap modes? Voice glitch, damage bug, car bug, bug in movements invisible bug why dont u start working on this?

sinful sage Feb 19, 2021, 4:31 PM

#

Hi pubg mobile admins ,

İ play pubgmobile for two years and 14 seaons .
İ was banned in 06/01/2021 for 10 years.

İn my my life i never use cheat or 3th party programmes any game.

İ was banned no reasons or otomatical banned buges .

İ want my accaunt back. Many persons in same situations . Do nessesary exeminations my kill/death rate is 2.55 how i use cheat .if i use cheat my rate must be too much so remove my banned. i pay 1.500 dollars in this game . Pls give my accaunt back . Thanks .

Game ID :5181906766

Phone : redmi k20 pro

red trout Feb 19, 2021, 4:52 PM

#

Hello pubg mobile admins
faced a problem with shooting in the legs banned for 10 years. account 3 seasons bought 2 rp and there is a glacier help please, never used cheats. my nickname is EgeŠM1VĘ and id 5252335020 I live in the country of Ukraine
Phone: xiaomi mi 9 lite
I was banned 30.01.2021
Wi-fi:TP-LINK_6966

supple bough Feb 19, 2021, 5:52 PM

#

@clear crystal <@&639889499718942720> My server changed from Asia to Europe when I joined a custom room, I immediately left the room without playing it but my region changed without notice. So please help me change my server back to Asia.

ID: 51334010390
Phone : RealMe 5, samsung S7
Network: Wi-Fi
Country : Singapore

Please change my server to Asia.

flat yoke Feb 19, 2021, 6:12 PM

#

terse trellis Feb 19, 2021, 6:36 PM

#

Changing maps
Id: 5373493179
Device: ipad 8
Country: hungary
Network: wifi

woeful yarrow Feb 19, 2021, 7:15 PM

#

Hi
01/30/2021 - I was banned for shooting on the heels in the TDM, please reconsider my ban, because I think it is wrong.

▫️ 5216342649
▫️ IPhone XR 128gb
▫️ WiFi
▫️ Belarus

dawn vector Feb 19, 2021, 7:29 PM

#

Lost a gold bar do to sell glitch while this happened I lost all uc after exiting game ID.: 5301565352 device iPad mini 5 gen

woeful yarrow Feb 19, 2021, 8:12 PM

#

<@&639889499718942720> @clear crystal this is happening to frequent a guy who has glitched the game is invisible and takes no damage from zone

wild raft Feb 19, 2021, 8:16 PM

#

<@&639889499718942720> @clear crystal what is this unacceptable teaming

jaunty berry Feb 19, 2021, 8:19 PM

#

Change my server back to europa

orchid prism Feb 19, 2021, 8:40 PM

#

was banned due to a bug for shooting in the legs in unban mode this bug

pine hawk Feb 19, 2021, 8:45 PM

#

this game is having to much bug it dosen't register shots, it doesn't render even in 50 meters, nades are not damaging at all please pubg fix this fast its becoming problem

analog fossil Feb 19, 2021, 9:25 PM

#

Hello plz listen My account was hacked by someone he banned for 1 week then i login from another link after playing 5 10 matches and then i closed the game after 1 hours I returned to the game and I got banned for 10 years i have proofs that my account was hacked and he uses something which he banned for 3 day then for 1 week after i banned for 10 years i have proofs that in my mobile there is no single 3rd party app

User identification: 5287334309
Device:IPhone XR
Wifi
Country:Pakistan

next onyx Feb 19, 2021, 9:42 PM

#

Hello PUBG Mobile Family, My account has been stolen by 3rd person. If somebody care about me. I am going to share my information with them. thank you in advance.

amber cipher Feb 19, 2021, 9:55 PM

#

Good evening, I would like to ask you to transfer me to the Europe server, it is not known how it has changed or a bug or someone is mine ad5934753164

indigo vapor Feb 19, 2021, 10:41 PM

#

My server has been changed due to room bugs. When I entered another server room . My server changed from Europe to North America. So please help me change my server back to Europe.

▫️ ID: 535308093
▫️ Phone :Iphone 11 pro max
▫️ Network: Wi-Fi
▫️ Country : NORWAY

Please change my server to Europe.

stray elm Feb 19, 2021, 11:00 PM

#

Hello
01/25/2021 PM - I was banned for shooting on the heels in TDM, please reconsider my ban, as I think it is wrong.

:white_small_square: My ID 5404929724
:white_small_square: My phone is Xiaomi Redmi Note 8 Pro 6 / 64GB
:white_small_square: WiFi Internet
:white_small_square: Country Ukraine

fallow current Feb 19, 2021, 11:44 PM

#

Dear Tech support team of PUBG mobile,

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Because of your unprofessional attitute, experienced gamers with good
accounts are banned now.

I urge you to open the account as soon as possible and fix your game bug!

Details:

5350875794
Xiaomi mi 9t pro
Wi-Fi
Country : Russia

native rose Feb 19, 2021, 11:47 PM

#

FIX THE REVIVE GLITCH WHERE THE REVIVE BUTTON DOESN'T POP UP
515945422
Apple ipad
Wifi
Canada

left bolt Feb 19, 2021, 11:52 PM

#

i cant play the game

urban fog Feb 20, 2021, 12:00 AM

#

little thorn I've showed you proof of damage bug which dont register at all. There is so many...

^^^^^^^^^^^^

next sky Feb 20, 2021, 12:01 AM

#

1.nombre de usuario ūhntMell.
2.AD de usuario :531876106.
3. Bug modo runas. https://youtu.be/bqUeN28KiME

YouTube

vanessa maza

Nos mato con bug en modo runas 531876106 ūhntMell tramposo

▶ Play video

chrome stone Feb 20, 2021, 3:32 AM

#

Anyone having a bug on the new Armored Alliances event? I can't collect the "Kill 3 enemies with SMG" after I've done it numerous times

golden raptor Feb 20, 2021, 4:05 AM

#

I want to report a bug: Unable to see Air Drop or Loot it
Most of the time Air Drop is invisible to me . If its still smoking then i can see the smoke but not air drop and if its smoke is gone then i would not know if there was an air drop. My teammates can see it and of course they loot it. Neither can I see it nor can loot it. Even If i am standing next to invisible drop I cannot open it. Most of the time while sitting in a car with my teammates they would stop in the middle of no where .all 3 of them exit the vehicle and loot air drop and i am sitting in a car like a fool and asking them what's going on ? then upon asking they would tell me there was a air drop 😤 and this is how they get drop weapons. This does not happens to me only. My teammates also complained about this. Kindly fix this issue. Thank you
▫️ 5591542485
▫️ Huawei y9prime
▫️ Wi-Fi ( NAYATEL )
▫️ Pakistan

grand merlin Feb 20, 2021, 6:36 AM

#

Hello, I was given a ban for a well-known heel error . The ban was issued : 31.01.2021 Time : 1: 20: 22 . Please double check everything and give an accurate answer ID : 527112843
Wifi : let mts or wifi mts / wifi rostelekom
Device : ZTE NUBIA RED MAGIC 3S/ SAMSUNG S10+
Country : RUSSIA

orchid prism Feb 20, 2021, 6:40 AM

#

Dear Tech support team of PUBG mobile,

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Because of your unprofessional attitute, experienced gamers with good
accounts are banned now.
My id:5140979002
My phone:Honor 20
Wifi:RT:WiFi_65
Country:Russia

lethal canopy Feb 20, 2021, 6:40 AM

#

I am lost my account

hoary smelt Feb 20, 2021, 7:03 AM

#

hidden ice Feb 20, 2021, 7:53 AM

#

Good day ! On January 29, 2021, I ran into a problem where during games my damage did not pass to opponents. I decided to figure out what the problem was and asked my friends if they had encountered a similar problem. Some of my acquaintances said that they have the same problem and decided to show me how it works. In order not to interfere with the gameplay and to understand the problem, we created a separate lobby and they explained to me that the damage in the leg (namely in the heels of the enemy) does not pass and the enemy remains alive. Other players have already reported this error more than once, but this information reached me only that day. After a short check of the damage registration against the enemy at 23:05:09 I got a 10-year ban. I have been playing this game for a long time and have never used third-party programs and cheats, I immediately reported game errors and never used them! Because any mistake can prevent me in the first place. I think that banning my account is illegal and unfair! There are a lot of similar errors in the game and you fix them as information becomes available, this error is difficult to use during the game and I will repeat it again!
My ID: 5358698625
Moe device: Xiaomi note 8 pro
My wi-fi name: rtk_39
My country of residence: Russia
My region in the game: Singapore

supple imp Feb 20, 2021, 8:17 AM

#

I can't take gun after killing with m416 in gun game. I can't take m249 Everytime!

My ID: 6948971093
IGN: LastOfus007
Device: Oneplus 5T
Country: Bangladesh

woeful yarrow Feb 20, 2021, 8:59 AM

#

Hi, i have problème i forgot my e-mail on pubg and i can’t change the e- mail ! Can you unlik my e-mail on my account please 🙂 . Thanks you
My contacts in the game:
ID: 571601070
Date: 17/02/2021
My Device: iPhone 11
My Wi-fi: 4g
My country: France
My region in the game: Europe.
Help please

snow mica Feb 20, 2021, 9:29 AM

#

Hello sir

eager thistle Feb 20, 2021, 9:35 AM

#

@clear crystal

indigo flint Feb 20, 2021, 9:40 AM

#

Kindly remove pistols and shottys from sniper training. The whole point of this mode is to learn how to snipe. Using pistols/shottys defeats the purpose entirely.

brittle sparrow Feb 20, 2021, 10:04 AM

#

@indigo flint exactly

dry elbow Feb 20, 2021, 10:45 AM

#

when i open scope in metro with night vision the NV auto off.
id: 5340173006
device: huawei y9s
wifi
country: Lebanon

opal garnet Feb 20, 2021, 11:38 AM

#

Please unban because of a bug in the tdm on the custom because of shooting in the heels id: 5878987037 device: iPhone7 region: Russia network: mobile internet tele2 region in the game: Europe

fallow current Feb 20, 2021, 12:34 PM

#

Dear Tech support team of PUBG mobile,

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Because of your unprofessional attitute, experienced gamers with good
accounts are banned now.

I urge you to open the account as soon as possible and fix your game bug!

Details:

5350875794
Xiaomi mi 9t pro
Wi-Fi
Country : Russia

brisk shoal Feb 20, 2021, 12:36 PM

#

Isnt that ur vid @shut merlin ?

shut merlin Feb 20, 2021, 12:38 PM

#

fallow current Dear Tech support team of PUBG mobile, The account want banned because of the g...

At least don't steal videos of other people.Why are you ruining this.If you got banned provide your own video not someones else video.
And for your information that is not your video.
You have mentioned Phone.That clip is from ipad.That video belongs to someone whom i already know.

woeful yarrow Feb 20, 2021, 1:30 PM

#

@meager willow Accept friend plz

orchid prism Feb 20, 2021, 1:41 PM

#

Dear Tech support team of PUBG mobile,

The account want banned because of the game bug (!) - shooting at the legs
in TDM!

Because of your unprofessional attitute, experienced gamers with good
accounts are banned now.
5140979002
-Honor 20
-RT-WiFi_65
-Russia

analog igloo Feb 20, 2021, 2:20 PM

#

TDM isn't fun with the sliding feature.

molten shore Feb 20, 2021, 2:20 PM

#

Hey fix new glitch , In which player get invisible and doesn't get any damage, This glitch is freaking me out , It happen may time today

woeful yarrow Feb 20, 2021, 2:34 PM

#

So there a way for me to talk to an admin of pubg so I don't allow others to abuse this new outside of the map glitch

chilly pier Feb 20, 2021, 2:42 PM

#

Image quality drops, but so does performance. While it should be in inverse proportion. They're going evenly.s

wild beacon Feb 20, 2021, 2:59 PM

#

Hallo

humble pier Feb 20, 2021, 3:18 PM

#

Broo the maps section is bugged. FIX fast, restart doesn't help!

fallow tapir Feb 20, 2021, 3:53 PM

#

The one I marked, pls fix/remove that mf spawn point at metro royale, because it got no mf return point, I have been into the three shops and yet there's no flare gun and open them a lot of weapon crates to just hope to have a flare gun yet theres none, pls fix this

Screenshot_2021-02-20-23-52-21-61_dac7cc7571c39b392df64923967cf7da.jpg

Screenshot_2021-02-20-23-52-49-11_dac7cc7571c39b392df64923967cf7da.jpg

rocky scarab Feb 20, 2021, 4:38 PM

#

Hello dear texh support, I am writing to unlock an account in the PUBG MOBILE game.Please review my ban. And I will explain the whole situation. I go by the flag to the person who calls me in TDM to play, he wanted to show the system that the damage does not work by shooting in the heels. I agree and we go, after which he says, shoot my legs to the end, I shoot and shoot. And after that I get an account ban. I ask for a petition for this situation, I am true I didn't know that it was punishable.I don't use GFX tool.I don't have video,but i have very many screenshot confirming that this is my account .Thank you for your time.
ID: 531040889
Nickname: Dimonsterius
Device: Samsung j3, Vivo Y15
WI-FI : TP-Link-7A6A
Country: Ukraine,flag Russian

left capeBOT Feb 20, 2021, 4:38 PM

#

Use of unauthorized third-party software or methods, @rocky scarab, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

neat ridge Feb 20, 2021, 5:06 PM

#

My account was hacked and someone use/play with my account please get my account back
email:recepzelkif@gmail.com
ID:5194480230
Nick:Rec095
Country:Bulgaria
Region:Europe

jovial spire Feb 20, 2021, 5:30 PM

#

لدي مشكلة

hallow dragon Feb 20, 2021, 5:46 PM

#

please help .after update objects are very big on pubgm Emoulator 1920 1080 egypt

pine hawk Feb 20, 2021, 5:49 PM

#

hmm

granite moat Feb 20, 2021, 6:12 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My pubg account has been hacked and hacker added his own gmail now how should i stop him from accessing my account

I ask you to solve a problem as soon as possible
. Thank you, PUBG MOBILE
The account id 5613841035
Username ツGhansham

tall harness Feb 20, 2021, 6:22 PM

#

hey Pubg Mobile, I am getting killed because of the sound glitch . Enemy coming from the Left side of the player and i am getting his footstep sound from the right side of it. I reported it but no actions. Pls fix this Bug/Glitch Pls!

crystal verge Feb 20, 2021, 6:27 PM

#

Hello, on January 31, I played in tdm mode, I was asked to shoot on the heels, than I was banned for 10 years. As I know, it was a mistake, but my account was not verified. Please try to solve this problem. My Device: Zte nubia redmagic 5g, my ID:5154072796 .my nickname in the game :closeSKY.I was very disappointed when I got banned, because I have spent many years on this account, and I do not have such a great desire to start and develop my new account.
My data in the game: ID: 5154072796 Date: 01/31/2021. My Device:Zte Nubia Red Magic 5g.My country:Russia My region in the game: Europe.
Please help

rose marsh Feb 20, 2021, 6:29 PM

#

Hey pubg mobile please fix this problem I delete and download the game agian its not logging in with facebook Name STツBeast. Device iphone 11. Country saudi arabia. Id 5491464376

left capeBOT Feb 20, 2021, 6:44 PM

#

Please refer to subpoint 4.6 in #faq for further information, @rose marsh.

arctic ember Feb 20, 2021, 6:48 PM

#

Hey PUBG, I'm from zimbabwe and I really love the South African server because ping is not over 50ms but on the Europe server it is 280ms at best 230ms, is there a way to increase your chances of getting the south African server. Its just getting frustrating playing on such high ping.

hardy temple Feb 20, 2021, 7:34 PM

#

sometimes my left shooting button acts like the right shooting button ( it starts moving when i shoot )

pearl phoenix Feb 20, 2021, 7:45 PM

#

Emulator Glitch: Many players who are in Middle east or Global have the issue of mic, When we talk to our teammates, our voice are too low for them. It's happening alot and too irritating in gameplays.
5225643090
Laptop
Wifi
Middle east

radiant dew Feb 20, 2021, 8:01 PM

#

please lower some things on android the game is laggy its not enjoyable plus i cant afford an expensive device my device LG G7 ThinQ i play on smooth extreme it gets less laggy when im playing on Smooth Ultra idky but Ultra is slow n im used to extreme

steep grove Feb 20, 2021, 8:35 PM

#

Dear employees of the technical support pub smartphone or tablet,

The account was banned due to a bug in the game - shooting at the legs
in TDM!

Because of your unprofessional attitude, experienced gamers with good
accounts are now banned.

Details:

teredactalkil
5264341478
Honor 8X
Wi-Fi
-Country : Russia

coarse yacht Feb 20, 2021, 9:23 PM

#

Why is gun game weekend only? That really doesn’t make me want to play anything else while it’s gone so I only play Pubg in the weekends. Please consider making the mode available all week!

woeful yarrow Feb 20, 2021, 10:11 PM

#

Pubg Mobile Kr events disappeared too

obtuse swan Feb 20, 2021, 10:37 PM

#

Hi! On January 31, a problem occurred! I was invited by my friends in tdm to help them make a video about not registering damage in tdm. In exchange, they gained popularity. Without thinking, I agreed. I shot him in the heels three times, but he didn't die! As a result, after two minutes, I was banned for 10 years. What is my problem if I didn't know about the existence of such a bug? Why was I banned for a developer error? It's not my fault! Please help me! I value my account very much
My contacts in the game:
ID: 5203134360
Date: 01/31/2021.
My Device: honor10i
My mobile internet:Tele 2
My country: Russia.
My region in the game: North America
Help please)

Screenshot_20210131_141356_com.tencent.ig.jpg

young axle Feb 21, 2021, 12:04 AM

#

hellow help me plise 104 days my accunt bandd 🥺

green harbor Feb 21, 2021, 12:25 AM

#

Anti aliasing bug fix please. Why is it not working?

5168111300
Ipad air 4
Wifi
United Kingdom

tulip cloak Feb 21, 2021, 12:25 AM

#

<@&639889499718942720> The adminstrators are veery bad work!! No read DMS!! Been days!! PLS FIX Their behaviour

undone cosmos Feb 21, 2021, 1:12 AM

#

5355319242
Realme 5 Pro
Wi-Fi
Indonesia
https://youtu.be/jUH2dLzjOTc

YouTube

Dixby Zhr

BUG DI RUNIC POWER PUBG MOBILE TERBARU MOBIL TANPA SUPIR SUNMORI SA...

www.instagram.com/dibyazhr

▶ Play video

warped mantle Feb 21, 2021, 1:21 AM

#

woeful yarrow Feb 21, 2021, 2:55 AM

#

PUBG I WON'T BE TELLING YOU ABOUT THE MANY CHEATERS BECUASE YOUR GAME ALLOWS US YO DROP OUR STUFF

limber mural Feb 21, 2021, 3:57 AM

#

acoustic stratus Feb 21, 2021, 4:25 AM

#

OMG PLEASE FIX YOUR GAME 70% of games i get a connection error and i know its not my wifi or connection i have done everything to fix it reset my phone repair the game reinstall NOTHING WORKED. i just died in scrims and many other games because of this trash bug. maybe you guys should focus on fixing bugs in the game instead of being a money hungry game - device samsung galaxy a51 5g <@&639889499718942720>

hearty plinth Feb 21, 2021, 4:29 AM

#

Lol I got disconnected from metro it asked me if I wanted to rejoin and it said I got disconnected